Complaints & Recalls
Official Safety Recalls - Important!
18 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 77B
Recall Date: Sep 12, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 30B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19A
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y01
Recall Date: Jan 28, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W12
Recall Date: Mar 3, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VA6
Recall Date: Sep 26, 2019
Ehg Usa Lp Dba American Fastbacks
Safety Issue:
Erwin Hymer Group USA LP dba American Fastbacks (EHGUSA-AF) is recalling certain 2018 Jeep Wrangler vehicles sold with a roof top tent installed. The top cover of the roof top tent may crack or break, possibly resulting in the cover detaching from the vehicle while moving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 23, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler four-door vehicles. The right rear passenger door latch may not be in the correct location, possibly preventing the door from latching properly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UB6
Recall Date: Nov 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Jeep Wrangler vehicles. The front track bar brackets may be improperly welded, which can cause the bracket to separate from the frame, reducing steering capability.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UA5
Recall Date: Sep 28, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The intermediate steering shaft may not have been properly welded causing a split where the external spline is formed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U48
Recall Date: May 25, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U43
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The rear under body ladder rail may corrode, possibly reducing the strength of the rear floor pan and causing the left rear seat mount to become loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U27
Recall Date: Apr 12, 2018
Consumer Complaints
2.5K ComplaintsChrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
BOUGHT WRANGLER IN MAY OF 2018. HAVE ALWAYS NOTICED THAT THE STEERING ALIGNMENT HAS BEEN OFF, OR THAT IT HAS AT LEAST 1 INCH TO 2 INCHES IN PLAY. MEANING THAT I CAN MOVE THE STEERING WHEEL TO THE LEFT OR RIGHT AND IT DOES NOT IMPACT STEERING DIRECTION. VEHICLE ALSO DOES NOT TRACK STRAIGHT, IT PULLS TO THE LEFT. NO LONGER COVERED UNDER WARRANTY AS I AM AT 20K MILES NOW. STEERING DAMPER HAS BEEN REPLACED TWICE NOW FIRST TIME WAS AT 14,000 MILES. SECOND TIME AT 19,000. . HITTING AN EXPANSION JOINT OR POTHOLE AT SPEEDS NORTH OF 70MPH WILL CAUSE SEVERE SHAKING TO THE POINT I HAVE TO SLOW DOWN TO SPEEDS OF AROUND 50MPH FOR IT TO GO AWAY. NOT SAFE AT ALL ON THE FREEWAY. THIS IS A SAFETY DEFECT. FCA SHOULD BUYBACK THE WRANGLERS AND WORK ON FIXING THE OBVIOUS FLAW IN FRAME ENGINEERING, THE STEERING DAMPER IS JUST A BANDAID. THE STEERING DAMPER IS GOING TO CONTINUE GOING OUT AND CAUSING THE DEATH WOBBLE.
Corrective Action:
BOUGHT WRANGLER IN MAY OF 2018. HAVE ALWAYS NOTICED THAT THE STEERING ALIGNMENT HAS BEEN OFF, OR THAT IT HAS AT LEAST 1 INCH TO 2 INCHES IN PLAY. MEANING THAT I CAN MOVE THE STEERING WHEEL TO THE LEFT OR RIGHT AND IT DOES NOT IMPACT STEERING DIRECTION. VEHICLE ALSO DOES NOT TRACK STRAIGHT, IT PULLS TO THE LEFT. NO LONGER COVERED UNDER WARRANTY AS I AM AT 20K MILES NOW. STEERING DAMPER HAS BEEN REPLACED TWICE NOW FIRST TIME WAS AT 14,000 MILES. SECOND TIME AT 19,000. . HITTING AN EXPANSION JOINT OR POTHOLE AT SPEEDS NORTH OF 70MPH WILL CAUSE SEVERE SHAKING TO THE POINT I HAVE TO SLOW DOWN TO SPEEDS OF AROUND 50MPH FOR IT TO GO AWAY. NOT SAFE AT ALL ON THE FREEWAY. THIS IS A SAFETY DEFECT. FCA SHOULD BUYBACK THE WRANGLERS AND WORK ON FIXING THE OBVIOUS FLAW IN FRAME ENGINEERING, THE STEERING DAMPER IS JUST A BANDAID. THE STEERING DAMPER IS GOING TO CONTINUE GOING OUT AND CAUSING THE DEATH WOBBLE.
Additional Notes:
BOUGHT WRANGLER IN MAY OF 2018. HAVE ALWAYS NOTICED THAT THE STEERING ALIGNMENT HAS BEEN OFF, OR THAT IT HAS AT LEAST 1 INCH TO 2 INCHES IN PLAY. MEANING THAT I CAN MOVE THE STEERING WHEEL TO THE LEFT OR RIGHT AND IT DOES NOT IMPACT STEERING DIRECTION. VEHICLE ALSO DOES NOT TRACK STRAIGHT, IT PULLS TO THE LEFT. NO LONGER COVERED UNDER WARRANTY AS I AM AT 20K MILES NOW. STEERING DAMPER HAS BEEN REPLACED TWICE NOW FIRST TIME WAS AT 14,000 MILES. SECOND TIME AT 19,000. . HITTING AN EXPANSION JOINT OR POTHOLE AT SPEEDS NORTH OF 70MPH WILL CAUSE SEVERE SHAKING TO THE POINT I HAVE TO SLOW DOWN TO SPEEDS OF AROUND 50MPH FOR IT TO GO AWAY. NOT SAFE AT ALL ON THE FREEWAY. THIS IS A SAFETY DEFECT. FCA SHOULD BUYBACK THE WRANGLERS AND WORK ON FIXING THE OBVIOUS FLAW IN FRAME ENGINEERING, THE STEERING DAMPER IS JUST A BANDAID. THE STEERING DAMPER IS GOING TO CONTINUE GOING OUT AND CAUSING THE DEATH WOBBLE.
Mfg Campaign: 11257797
Recall Date: Sep 24, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
DEATH WOBBLE, HAS BEEN AT THE DEALERSHIP 4 TIMES AND WAS JUST PICKED UP FOR THE 5TH TIME. TODAY THEY ARE REPLACING RECALLED PARTS THIS HAPPENS AT ANT SPEED AT THIS POINT IN TIME. AND BEGAN IN JANUARY 2019. I HAVE ONLY HAD THE VEHICLE SINCE JULY 2018. IN FEBRUARY THE STEERING DAMPER WAS REPLACE, AT THIS TIME WE ALSO HAD AN ISSUE WITH THE STEERING COLUMN LOCKING UP WHILE DRIVING NOTHING WAS FIXED ON THAT ISSUE ONLY THE STEERING DAMPER, ABOUT 3000 MILES LATER, THE WOBBLE BEGAN AGAIN, IN JULY 2019 THE VEHICLE WENT BACK IN FOR THE REPLACEMENT OF THE STEERING DAMPER, IN AUGUST IT WENT BACK IN FOR WHAT THEY STATED WAS THE RECALLED PART A NEW STEERING DAMPER WAS REPLACED, THAT NIGHT I DROVE THE JEEP HOME AND STILL HAD THE WOBBLE, THEY PICKED IT UP LAST WEEK TO REPLACE THE STEERING DAMPER AND NOTHING WAS DONE, THE PICKED IT UP TODAY TO DO A NEW TASK BAR AND AN ALIGNMENT. THIS VEHICLE IS UNSAFE. I HAVE ALREADY LOST ONE CHILD DUE TO AN AUTOMOBILE ACCIDENT. THIS DOES NOT MAKE ME FEEL SAFE DRIVING THIS VEHICLE
Corrective Action:
DEATH WOBBLE, HAS BEEN AT THE DEALERSHIP 4 TIMES AND WAS JUST PICKED UP FOR THE 5TH TIME. TODAY THEY ARE REPLACING RECALLED PARTS THIS HAPPENS AT ANT SPEED AT THIS POINT IN TIME. AND BEGAN IN JANUARY 2019. I HAVE ONLY HAD THE VEHICLE SINCE JULY 2018. IN FEBRUARY THE STEERING DAMPER WAS REPLACE, AT THIS TIME WE ALSO HAD AN ISSUE WITH THE STEERING COLUMN LOCKING UP WHILE DRIVING NOTHING WAS FIXED ON THAT ISSUE ONLY THE STEERING DAMPER, ABOUT 3000 MILES LATER, THE WOBBLE BEGAN AGAIN, IN JULY 2019 THE VEHICLE WENT BACK IN FOR THE REPLACEMENT OF THE STEERING DAMPER, IN AUGUST IT WENT BACK IN FOR WHAT THEY STATED WAS THE RECALLED PART A NEW STEERING DAMPER WAS REPLACED, THAT NIGHT I DROVE THE JEEP HOME AND STILL HAD THE WOBBLE, THEY PICKED IT UP LAST WEEK TO REPLACE THE STEERING DAMPER AND NOTHING WAS DONE, THE PICKED IT UP TODAY TO DO A NEW TASK BAR AND AN ALIGNMENT. THIS VEHICLE IS UNSAFE. I HAVE ALREADY LOST ONE CHILD DUE TO AN AUTOMOBILE ACCIDENT. THIS DOES NOT MAKE ME FEEL SAFE DRIVING THIS VEHICLE
Additional Notes:
DEATH WOBBLE, HAS BEEN AT THE DEALERSHIP 4 TIMES AND WAS JUST PICKED UP FOR THE 5TH TIME. TODAY THEY ARE REPLACING RECALLED PARTS THIS HAPPENS AT ANT SPEED AT THIS POINT IN TIME. AND BEGAN IN JANUARY 2019. I HAVE ONLY HAD THE VEHICLE SINCE JULY 2018. IN FEBRUARY THE STEERING DAMPER WAS REPLACE, AT THIS TIME WE ALSO HAD AN ISSUE WITH THE STEERING COLUMN LOCKING UP WHILE DRIVING NOTHING WAS FIXED ON THAT ISSUE ONLY THE STEERING DAMPER, ABOUT 3000 MILES LATER, THE WOBBLE BEGAN AGAIN, IN JULY 2019 THE VEHICLE WENT BACK IN FOR THE REPLACEMENT OF THE STEERING DAMPER, IN AUGUST IT WENT BACK IN FOR WHAT THEY STATED WAS THE RECALLED PART A NEW STEERING DAMPER WAS REPLACED, THAT NIGHT I DROVE THE JEEP HOME AND STILL HAD THE WOBBLE, THEY PICKED IT UP LAST WEEK TO REPLACE THE STEERING DAMPER AND NOTHING WAS DONE, THE PICKED IT UP TODAY TO DO A NEW TASK BAR AND AN ALIGNMENT. THIS VEHICLE IS UNSAFE. I HAVE ALREADY LOST ONE CHILD DUE TO AN AUTOMOBILE ACCIDENT. THIS DOES NOT MAKE ME FEEL SAFE DRIVING THIS VEHICLE
Mfg Campaign: 11257277
Recall Date: Sep 23, 2019
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
DEATH WOBBLE, HAS BEEN AT THE DEALERSHIP 4 TIMES AND WAS JUST PICKED UP FOR THE 5TH TIME. TODAY THEY ARE REPLACING RECALLED PARTS THIS HAPPENS AT ANT SPEED AT THIS POINT IN TIME. AND BEGAN IN JANUARY 2019. I HAVE ONLY HAD THE VEHICLE SINCE JULY 2018. IN FEBRUARY THE STEERING DAMPER WAS REPLACE, AT THIS TIME WE ALSO HAD AN ISSUE WITH THE STEERING COLUMN LOCKING UP WHILE DRIVING NOTHING WAS FIXED ON THAT ISSUE ONLY THE STEERING DAMPER, ABOUT 3000 MILES LATER, THE WOBBLE BEGAN AGAIN, IN JULY 2019 THE VEHICLE WENT BACK IN FOR THE REPLACEMENT OF THE STEERING DAMPER, IN AUGUST IT WENT BACK IN FOR WHAT THEY STATED WAS THE RECALLED PART A NEW STEERING DAMPER WAS REPLACED, THAT NIGHT I DROVE THE JEEP HOME AND STILL HAD THE WOBBLE, THEY PICKED IT UP LAST WEEK TO REPLACE THE STEERING DAMPER AND NOTHING WAS DONE, THE PICKED IT UP TODAY TO DO A NEW TASK BAR AND AN ALIGNMENT. THIS VEHICLE IS UNSAFE. I HAVE ALREADY LOST ONE CHILD DUE TO AN AUTOMOBILE ACCIDENT. THIS DOES NOT MAKE ME FEEL SAFE DRIVING THIS VEHICLE
Corrective Action:
DEATH WOBBLE, HAS BEEN AT THE DEALERSHIP 4 TIMES AND WAS JUST PICKED UP FOR THE 5TH TIME. TODAY THEY ARE REPLACING RECALLED PARTS THIS HAPPENS AT ANT SPEED AT THIS POINT IN TIME. AND BEGAN IN JANUARY 2019. I HAVE ONLY HAD THE VEHICLE SINCE JULY 2018. IN FEBRUARY THE STEERING DAMPER WAS REPLACE, AT THIS TIME WE ALSO HAD AN ISSUE WITH THE STEERING COLUMN LOCKING UP WHILE DRIVING NOTHING WAS FIXED ON THAT ISSUE ONLY THE STEERING DAMPER, ABOUT 3000 MILES LATER, THE WOBBLE BEGAN AGAIN, IN JULY 2019 THE VEHICLE WENT BACK IN FOR THE REPLACEMENT OF THE STEERING DAMPER, IN AUGUST IT WENT BACK IN FOR WHAT THEY STATED WAS THE RECALLED PART A NEW STEERING DAMPER WAS REPLACED, THAT NIGHT I DROVE THE JEEP HOME AND STILL HAD THE WOBBLE, THEY PICKED IT UP LAST WEEK TO REPLACE THE STEERING DAMPER AND NOTHING WAS DONE, THE PICKED IT UP TODAY TO DO A NEW TASK BAR AND AN ALIGNMENT. THIS VEHICLE IS UNSAFE. I HAVE ALREADY LOST ONE CHILD DUE TO AN AUTOMOBILE ACCIDENT. THIS DOES NOT MAKE ME FEEL SAFE DRIVING THIS VEHICLE
Additional Notes:
DEATH WOBBLE, HAS BEEN AT THE DEALERSHIP 4 TIMES AND WAS JUST PICKED UP FOR THE 5TH TIME. TODAY THEY ARE REPLACING RECALLED PARTS THIS HAPPENS AT ANT SPEED AT THIS POINT IN TIME. AND BEGAN IN JANUARY 2019. I HAVE ONLY HAD THE VEHICLE SINCE JULY 2018. IN FEBRUARY THE STEERING DAMPER WAS REPLACE, AT THIS TIME WE ALSO HAD AN ISSUE WITH THE STEERING COLUMN LOCKING UP WHILE DRIVING NOTHING WAS FIXED ON THAT ISSUE ONLY THE STEERING DAMPER, ABOUT 3000 MILES LATER, THE WOBBLE BEGAN AGAIN, IN JULY 2019 THE VEHICLE WENT BACK IN FOR THE REPLACEMENT OF THE STEERING DAMPER, IN AUGUST IT WENT BACK IN FOR WHAT THEY STATED WAS THE RECALLED PART A NEW STEERING DAMPER WAS REPLACED, THAT NIGHT I DROVE THE JEEP HOME AND STILL HAD THE WOBBLE, THEY PICKED IT UP LAST WEEK TO REPLACE THE STEERING DAMPER AND NOTHING WAS DONE, THE PICKED IT UP TODAY TO DO A NEW TASK BAR AND AN ALIGNMENT. THIS VEHICLE IS UNSAFE. I HAVE ALREADY LOST ONE CHILD DUE TO AN AUTOMOBILE ACCIDENT. THIS DOES NOT MAKE ME FEEL SAFE DRIVING THIS VEHICLE
Mfg Campaign: 11257277
Recall Date: Sep 23, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
TOO MUCH PLAY IN THE STEERING WHEEL. REQUIRES A LOT OF WORK TO KEEP THE VEHICLE STRAIGHT. ITS DANGEROUS IN CONGESTED AREAS OR NARROW ROADS. I WOULD DESCRIBE AS A DEAD SPOT IN THE CENTER. THIS HAPPENS 100% OF TIME BUT IS REALLY BAD OVER ABOUT 35 MPH. JEEP TRIED A NEW DAMPER AND NEW STEERING BOX. NEITHER HELPED AT ALL.
Corrective Action:
TOO MUCH PLAY IN THE STEERING WHEEL. REQUIRES A LOT OF WORK TO KEEP THE VEHICLE STRAIGHT. ITS DANGEROUS IN CONGESTED AREAS OR NARROW ROADS. I WOULD DESCRIBE AS A DEAD SPOT IN THE CENTER. THIS HAPPENS 100% OF TIME BUT IS REALLY BAD OVER ABOUT 35 MPH. JEEP TRIED A NEW DAMPER AND NEW STEERING BOX. NEITHER HELPED AT ALL.
Additional Notes:
TOO MUCH PLAY IN THE STEERING WHEEL. REQUIRES A LOT OF WORK TO KEEP THE VEHICLE STRAIGHT. ITS DANGEROUS IN CONGESTED AREAS OR NARROW ROADS. I WOULD DESCRIBE AS A DEAD SPOT IN THE CENTER. THIS HAPPENS 100% OF TIME BUT IS REALLY BAD OVER ABOUT 35 MPH. JEEP TRIED A NEW DAMPER AND NEW STEERING BOX. NEITHER HELPED AT ALL.
Mfg Campaign: 11257314
Recall Date: Sep 23, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
THE STEERING ON THE JEEP JL WONDERS ALL OVER THE ROAD FORCING CONSTANT COUNTER MOVEMENTS WHILE YOU DRIVE. AT THE SAME TIME, THERE IS ALSO EXCESSIVE PLAY IN THE STEERING WHEEL AND THAT COMPOUNDS THE STEERING CHALLENGES.
Corrective Action:
THE STEERING ON THE JEEP JL WONDERS ALL OVER THE ROAD FORCING CONSTANT COUNTER MOVEMENTS WHILE YOU DRIVE. AT THE SAME TIME, THERE IS ALSO EXCESSIVE PLAY IN THE STEERING WHEEL AND THAT COMPOUNDS THE STEERING CHALLENGES.
Additional Notes:
THE STEERING ON THE JEEP JL WONDERS ALL OVER THE ROAD FORCING CONSTANT COUNTER MOVEMENTS WHILE YOU DRIVE. AT THE SAME TIME, THERE IS ALSO EXCESSIVE PLAY IN THE STEERING WHEEL AND THAT COMPOUNDS THE STEERING CHALLENGES.
Mfg Campaign: 11257431
Recall Date: Sep 23, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
THIS 2018 WRANGLER JL WANDERS ALL OVER THE ROAD. ALIGNMENT IS GOOD AND ALL PARTS SEEM TIGHT. JUST WON'T TRAVEL IN A STRAIGHT LINE ALL STOCK. I HAD A 2012 OF THE SAME MODEL AND IT DID NOT DO THIS. MOSTLY ABOVE 30 MPH THE TROUBLE BEGINS.
Corrective Action:
THIS 2018 WRANGLER JL WANDERS ALL OVER THE ROAD. ALIGNMENT IS GOOD AND ALL PARTS SEEM TIGHT. JUST WON'T TRAVEL IN A STRAIGHT LINE ALL STOCK. I HAD A 2012 OF THE SAME MODEL AND IT DID NOT DO THIS. MOSTLY ABOVE 30 MPH THE TROUBLE BEGINS.
Additional Notes:
THIS 2018 WRANGLER JL WANDERS ALL OVER THE ROAD. ALIGNMENT IS GOOD AND ALL PARTS SEEM TIGHT. JUST WON'T TRAVEL IN A STRAIGHT LINE ALL STOCK. I HAD A 2012 OF THE SAME MODEL AND IT DID NOT DO THIS. MOSTLY ABOVE 30 MPH THE TROUBLE BEGINS.
Mfg Campaign: 11257460
Recall Date: Sep 23, 2019
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
EXCESSIVELY LOOSE STEERING/EXCESSIVE PLAY IN STEERING/DEAD SPOT IN STEERING. 1.5 TO 2 INCHES FROM CENTER IN EITHER DIRECTION IN WHICH STEERING WHEEL DOES NOT ENGAGE TIRES. STEERING JERKS AND HYPER CORRECTS WHEN IT DOES ENGAGE. BECOMES WORSE AT HIGHWAY SPEED. DANGEROUS AT HIGHWAY SPEED. EXCESSIVE WANDERING, DOES NOT TRACK STRAIGHT, AT SLOW SPEED STEERING PULLS IN EITHER DIRECTION AS THOUGH IT NEEDS ALIGNMENT. BAD WELDS, VARIOUS LOCATIONS. PURCHASED VEHICLE IN APRIL 2019. ISSUE HAS BEEN PRESENT SINCE PURCHASE. HAVE HAD IT AT DEALERSHIP 5 TIMES. WE HAVE A 2019 JL RUBICON THAT DOES NOT DO IT. I HAVE ALSO DRIVEN OTHER 2 DOOR 2018'S THAT DO NOT HAVE THE ISSUE AND OTHER 2018'S THAT DO HAVE THE ISSUE. CHRYSLER CURRENTLY INVOLVED. I HAVE VIDEO AND DEALERSHIP/CHRYSLER RECORDS.
Corrective Action:
EXCESSIVELY LOOSE STEERING/EXCESSIVE PLAY IN STEERING/DEAD SPOT IN STEERING. 1.5 TO 2 INCHES FROM CENTER IN EITHER DIRECTION IN WHICH STEERING WHEEL DOES NOT ENGAGE TIRES. STEERING JERKS AND HYPER CORRECTS WHEN IT DOES ENGAGE. BECOMES WORSE AT HIGHWAY SPEED. DANGEROUS AT HIGHWAY SPEED. EXCESSIVE WANDERING, DOES NOT TRACK STRAIGHT, AT SLOW SPEED STEERING PULLS IN EITHER DIRECTION AS THOUGH IT NEEDS ALIGNMENT. BAD WELDS, VARIOUS LOCATIONS. PURCHASED VEHICLE IN APRIL 2019. ISSUE HAS BEEN PRESENT SINCE PURCHASE. HAVE HAD IT AT DEALERSHIP 5 TIMES. WE HAVE A 2019 JL RUBICON THAT DOES NOT DO IT. I HAVE ALSO DRIVEN OTHER 2 DOOR 2018'S THAT DO NOT HAVE THE ISSUE AND OTHER 2018'S THAT DO HAVE THE ISSUE. CHRYSLER CURRENTLY INVOLVED. I HAVE VIDEO AND DEALERSHIP/CHRYSLER RECORDS.
Additional Notes:
EXCESSIVELY LOOSE STEERING/EXCESSIVE PLAY IN STEERING/DEAD SPOT IN STEERING. 1.5 TO 2 INCHES FROM CENTER IN EITHER DIRECTION IN WHICH STEERING WHEEL DOES NOT ENGAGE TIRES. STEERING JERKS AND HYPER CORRECTS WHEN IT DOES ENGAGE. BECOMES WORSE AT HIGHWAY SPEED. DANGEROUS AT HIGHWAY SPEED. EXCESSIVE WANDERING, DOES NOT TRACK STRAIGHT, AT SLOW SPEED STEERING PULLS IN EITHER DIRECTION AS THOUGH IT NEEDS ALIGNMENT. BAD WELDS, VARIOUS LOCATIONS. PURCHASED VEHICLE IN APRIL 2019. ISSUE HAS BEEN PRESENT SINCE PURCHASE. HAVE HAD IT AT DEALERSHIP 5 TIMES. WE HAVE A 2019 JL RUBICON THAT DOES NOT DO IT. I HAVE ALSO DRIVEN OTHER 2 DOOR 2018'S THAT DO NOT HAVE THE ISSUE AND OTHER 2018'S THAT DO HAVE THE ISSUE. CHRYSLER CURRENTLY INVOLVED. I HAVE VIDEO AND DEALERSHIP/CHRYSLER RECORDS.
Mfg Campaign: 11257479
Recall Date: Sep 23, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
EXCESSIVELY LOOSE STEERING/EXCESSIVE PLAY IN STEERING/DEAD SPOT IN STEERING. 1.5 TO 2 INCHES FROM CENTER IN EITHER DIRECTION IN WHICH STEERING WHEEL DOES NOT ENGAGE TIRES. STEERING JERKS AND HYPER CORRECTS WHEN IT DOES ENGAGE. BECOMES WORSE AT HIGHWAY SPEED. DANGEROUS AT HIGHWAY SPEED. EXCESSIVE WANDERING, DOES NOT TRACK STRAIGHT, AT SLOW SPEED STEERING PULLS IN EITHER DIRECTION AS THOUGH IT NEEDS ALIGNMENT. BAD WELDS, VARIOUS LOCATIONS. PURCHASED VEHICLE IN APRIL 2019. ISSUE HAS BEEN PRESENT SINCE PURCHASE. HAVE HAD IT AT DEALERSHIP 5 TIMES. WE HAVE A 2019 JL RUBICON THAT DOES NOT DO IT. I HAVE ALSO DRIVEN OTHER 2 DOOR 2018'S THAT DO NOT HAVE THE ISSUE AND OTHER 2018'S THAT DO HAVE THE ISSUE. CHRYSLER CURRENTLY INVOLVED. I HAVE VIDEO AND DEALERSHIP/CHRYSLER RECORDS.
Corrective Action:
EXCESSIVELY LOOSE STEERING/EXCESSIVE PLAY IN STEERING/DEAD SPOT IN STEERING. 1.5 TO 2 INCHES FROM CENTER IN EITHER DIRECTION IN WHICH STEERING WHEEL DOES NOT ENGAGE TIRES. STEERING JERKS AND HYPER CORRECTS WHEN IT DOES ENGAGE. BECOMES WORSE AT HIGHWAY SPEED. DANGEROUS AT HIGHWAY SPEED. EXCESSIVE WANDERING, DOES NOT TRACK STRAIGHT, AT SLOW SPEED STEERING PULLS IN EITHER DIRECTION AS THOUGH IT NEEDS ALIGNMENT. BAD WELDS, VARIOUS LOCATIONS. PURCHASED VEHICLE IN APRIL 2019. ISSUE HAS BEEN PRESENT SINCE PURCHASE. HAVE HAD IT AT DEALERSHIP 5 TIMES. WE HAVE A 2019 JL RUBICON THAT DOES NOT DO IT. I HAVE ALSO DRIVEN OTHER 2 DOOR 2018'S THAT DO NOT HAVE THE ISSUE AND OTHER 2018'S THAT DO HAVE THE ISSUE. CHRYSLER CURRENTLY INVOLVED. I HAVE VIDEO AND DEALERSHIP/CHRYSLER RECORDS.
Additional Notes:
EXCESSIVELY LOOSE STEERING/EXCESSIVE PLAY IN STEERING/DEAD SPOT IN STEERING. 1.5 TO 2 INCHES FROM CENTER IN EITHER DIRECTION IN WHICH STEERING WHEEL DOES NOT ENGAGE TIRES. STEERING JERKS AND HYPER CORRECTS WHEN IT DOES ENGAGE. BECOMES WORSE AT HIGHWAY SPEED. DANGEROUS AT HIGHWAY SPEED. EXCESSIVE WANDERING, DOES NOT TRACK STRAIGHT, AT SLOW SPEED STEERING PULLS IN EITHER DIRECTION AS THOUGH IT NEEDS ALIGNMENT. BAD WELDS, VARIOUS LOCATIONS. PURCHASED VEHICLE IN APRIL 2019. ISSUE HAS BEEN PRESENT SINCE PURCHASE. HAVE HAD IT AT DEALERSHIP 5 TIMES. WE HAVE A 2019 JL RUBICON THAT DOES NOT DO IT. I HAVE ALSO DRIVEN OTHER 2 DOOR 2018'S THAT DO NOT HAVE THE ISSUE AND OTHER 2018'S THAT DO HAVE THE ISSUE. CHRYSLER CURRENTLY INVOLVED. I HAVE VIDEO AND DEALERSHIP/CHRYSLER RECORDS.
Mfg Campaign: 11257479
Recall Date: Sep 23, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I HAVE HAD NOTHING BUT ISSUES WITH THIS VEHICLE. FROM INCORRECT WELDS (WHICH THE DEALERSHIP DEEMED AS OKAY UNTIL I HAD A THIRD-PARTY LOOK AT THEM) TO STEERING ISSUES (WOBBLE, DRIFT, ETC.), IT'S BEEN A COMPLETE NIGHTMARE. I'M STUCK PAYING FOR A VEHICLE THAT WILL NOT HOLD ITS VALUE OVER TIME AND AM SO AFRAID TO DRIVE IT THAT I'VE ONLY PUT 1,600 MILES ON THE VEHICLE SINCE I PURCHASED IT IN AUGUST OF 2018. IF I COULD HAVE ONE WISH, IT WOULD BE TO PULL THIS VEHICLE FROM THE MARKET AND REQUEST THAT FCA DOES A FULL BUYBACK FOR VEHICLES WITH RECALLED ISSUES. THEY ARE LYING TO THE NHTSA, THEIR CUSTOMERS, AND SHAREHOLDERS. I DON'T KNOW WHAT TO DO.
Corrective Action:
I HAVE HAD NOTHING BUT ISSUES WITH THIS VEHICLE. FROM INCORRECT WELDS (WHICH THE DEALERSHIP DEEMED AS OKAY UNTIL I HAD A THIRD-PARTY LOOK AT THEM) TO STEERING ISSUES (WOBBLE, DRIFT, ETC.), IT'S BEEN A COMPLETE NIGHTMARE. I'M STUCK PAYING FOR A VEHICLE THAT WILL NOT HOLD ITS VALUE OVER TIME AND AM SO AFRAID TO DRIVE IT THAT I'VE ONLY PUT 1,600 MILES ON THE VEHICLE SINCE I PURCHASED IT IN AUGUST OF 2018. IF I COULD HAVE ONE WISH, IT WOULD BE TO PULL THIS VEHICLE FROM THE MARKET AND REQUEST THAT FCA DOES A FULL BUYBACK FOR VEHICLES WITH RECALLED ISSUES. THEY ARE LYING TO THE NHTSA, THEIR CUSTOMERS, AND SHAREHOLDERS. I DON'T KNOW WHAT TO DO.
Additional Notes:
I HAVE HAD NOTHING BUT ISSUES WITH THIS VEHICLE. FROM INCORRECT WELDS (WHICH THE DEALERSHIP DEEMED AS OKAY UNTIL I HAD A THIRD-PARTY LOOK AT THEM) TO STEERING ISSUES (WOBBLE, DRIFT, ETC.), IT'S BEEN A COMPLETE NIGHTMARE. I'M STUCK PAYING FOR A VEHICLE THAT WILL NOT HOLD ITS VALUE OVER TIME AND AM SO AFRAID TO DRIVE IT THAT I'VE ONLY PUT 1,600 MILES ON THE VEHICLE SINCE I PURCHASED IT IN AUGUST OF 2018. IF I COULD HAVE ONE WISH, IT WOULD BE TO PULL THIS VEHICLE FROM THE MARKET AND REQUEST THAT FCA DOES A FULL BUYBACK FOR VEHICLES WITH RECALLED ISSUES. THEY ARE LYING TO THE NHTSA, THEIR CUSTOMERS, AND SHAREHOLDERS. I DON'T KNOW WHAT TO DO.
Mfg Campaign: 11257495
Recall Date: Sep 23, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I HAVE HAD NOTHING BUT ISSUES WITH THIS VEHICLE. FROM INCORRECT WELDS (WHICH THE DEALERSHIP DEEMED AS OKAY UNTIL I HAD A THIRD-PARTY LOOK AT THEM) TO STEERING ISSUES (WOBBLE, DRIFT, ETC.), IT'S BEEN A COMPLETE NIGHTMARE. I'M STUCK PAYING FOR A VEHICLE THAT WILL NOT HOLD ITS VALUE OVER TIME AND AM SO AFRAID TO DRIVE IT THAT I'VE ONLY PUT 1,600 MILES ON THE VEHICLE SINCE I PURCHASED IT IN AUGUST OF 2018. IF I COULD HAVE ONE WISH, IT WOULD BE TO PULL THIS VEHICLE FROM THE MARKET AND REQUEST THAT FCA DOES A FULL BUYBACK FOR VEHICLES WITH RECALLED ISSUES. THEY ARE LYING TO THE NHTSA, THEIR CUSTOMERS, AND SHAREHOLDERS. I DON'T KNOW WHAT TO DO.
Corrective Action:
I HAVE HAD NOTHING BUT ISSUES WITH THIS VEHICLE. FROM INCORRECT WELDS (WHICH THE DEALERSHIP DEEMED AS OKAY UNTIL I HAD A THIRD-PARTY LOOK AT THEM) TO STEERING ISSUES (WOBBLE, DRIFT, ETC.), IT'S BEEN A COMPLETE NIGHTMARE. I'M STUCK PAYING FOR A VEHICLE THAT WILL NOT HOLD ITS VALUE OVER TIME AND AM SO AFRAID TO DRIVE IT THAT I'VE ONLY PUT 1,600 MILES ON THE VEHICLE SINCE I PURCHASED IT IN AUGUST OF 2018. IF I COULD HAVE ONE WISH, IT WOULD BE TO PULL THIS VEHICLE FROM THE MARKET AND REQUEST THAT FCA DOES A FULL BUYBACK FOR VEHICLES WITH RECALLED ISSUES. THEY ARE LYING TO THE NHTSA, THEIR CUSTOMERS, AND SHAREHOLDERS. I DON'T KNOW WHAT TO DO.
Additional Notes:
I HAVE HAD NOTHING BUT ISSUES WITH THIS VEHICLE. FROM INCORRECT WELDS (WHICH THE DEALERSHIP DEEMED AS OKAY UNTIL I HAD A THIRD-PARTY LOOK AT THEM) TO STEERING ISSUES (WOBBLE, DRIFT, ETC.), IT'S BEEN A COMPLETE NIGHTMARE. I'M STUCK PAYING FOR A VEHICLE THAT WILL NOT HOLD ITS VALUE OVER TIME AND AM SO AFRAID TO DRIVE IT THAT I'VE ONLY PUT 1,600 MILES ON THE VEHICLE SINCE I PURCHASED IT IN AUGUST OF 2018. IF I COULD HAVE ONE WISH, IT WOULD BE TO PULL THIS VEHICLE FROM THE MARKET AND REQUEST THAT FCA DOES A FULL BUYBACK FOR VEHICLES WITH RECALLED ISSUES. THEY ARE LYING TO THE NHTSA, THEIR CUSTOMERS, AND SHAREHOLDERS. I DON'T KNOW WHAT TO DO.
Mfg Campaign: 11257495
Recall Date: Sep 23, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
THERE HAS BEEN AN ONGOING PROBLEM WITH LOOSE AND WANDERING STEERING MOSTLY NOTICED AT HIGHWAY SPEEDS OVER 45 MPH. THE VEHICLE FEELS LIKE THERE IS TOO MUCH PLAY IN THE STEERING WHEEL WHEN TRYING TO KEEP A STRAIGHT LINE OR IN THE CENTER OF THE LANE. I HAVE HAD THE VEHICLE IN THE DEALERSHIP SERVICE CENTER THREE TIMES TO RESOLVE THE PROBLEM. ON THE LAST VISIT, THE DEALERSHIP REPLACED THE TRACK BAR WHICH ONLY SLIGHTLY IMPROVED THE PROBLEM. WHEN I RECENTLY DROVE THE VEHICLE ON THE FREEWAY AT 65MPH IN WINDY CONDITIONS, IT WAS EXTREMELY EXHAUSTING TO KEEP IN THE SAME LANE AND FELT VERY DANGEROUS. I SHOULD NOTE THAT AT LOWER SPEEDS BELOW 45MPH THE LOOSE STEERING IS NOT AS NOTICEABLE. WHEN I HAVE MADE FOLLOW UP CALLS TO THE DEALERSHIP SERVICE CENTER (MOST RECENT 9/23/19), I WAS TOLD BY THE SERVICE ADVISOR THAT THIS STEERING FEEL WAS NORMAL FOR THE JEEP.
Corrective Action:
THERE HAS BEEN AN ONGOING PROBLEM WITH LOOSE AND WANDERING STEERING MOSTLY NOTICED AT HIGHWAY SPEEDS OVER 45 MPH. THE VEHICLE FEELS LIKE THERE IS TOO MUCH PLAY IN THE STEERING WHEEL WHEN TRYING TO KEEP A STRAIGHT LINE OR IN THE CENTER OF THE LANE. I HAVE HAD THE VEHICLE IN THE DEALERSHIP SERVICE CENTER THREE TIMES TO RESOLVE THE PROBLEM. ON THE LAST VISIT, THE DEALERSHIP REPLACED THE TRACK BAR WHICH ONLY SLIGHTLY IMPROVED THE PROBLEM. WHEN I RECENTLY DROVE THE VEHICLE ON THE FREEWAY AT 65MPH IN WINDY CONDITIONS, IT WAS EXTREMELY EXHAUSTING TO KEEP IN THE SAME LANE AND FELT VERY DANGEROUS. I SHOULD NOTE THAT AT LOWER SPEEDS BELOW 45MPH THE LOOSE STEERING IS NOT AS NOTICEABLE. WHEN I HAVE MADE FOLLOW UP CALLS TO THE DEALERSHIP SERVICE CENTER (MOST RECENT 9/23/19), I WAS TOLD BY THE SERVICE ADVISOR THAT THIS STEERING FEEL WAS NORMAL FOR THE JEEP.
Additional Notes:
THERE HAS BEEN AN ONGOING PROBLEM WITH LOOSE AND WANDERING STEERING MOSTLY NOTICED AT HIGHWAY SPEEDS OVER 45 MPH. THE VEHICLE FEELS LIKE THERE IS TOO MUCH PLAY IN THE STEERING WHEEL WHEN TRYING TO KEEP A STRAIGHT LINE OR IN THE CENTER OF THE LANE. I HAVE HAD THE VEHICLE IN THE DEALERSHIP SERVICE CENTER THREE TIMES TO RESOLVE THE PROBLEM. ON THE LAST VISIT, THE DEALERSHIP REPLACED THE TRACK BAR WHICH ONLY SLIGHTLY IMPROVED THE PROBLEM. WHEN I RECENTLY DROVE THE VEHICLE ON THE FREEWAY AT 65MPH IN WINDY CONDITIONS, IT WAS EXTREMELY EXHAUSTING TO KEEP IN THE SAME LANE AND FELT VERY DANGEROUS. I SHOULD NOTE THAT AT LOWER SPEEDS BELOW 45MPH THE LOOSE STEERING IS NOT AS NOTICEABLE. WHEN I HAVE MADE FOLLOW UP CALLS TO THE DEALERSHIP SERVICE CENTER (MOST RECENT 9/23/19), I WAS TOLD BY THE SERVICE ADVISOR THAT THIS STEERING FEEL WAS NORMAL FOR THE JEEP.
Mfg Campaign: 11257531
Recall Date: Sep 23, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
STEERING HAS PLAY IN STEERING WHEEL - YOU CAN MOVE THE STEERING WHEEL FROM LEFT TO RIGHT ABOUT 1 INCH AND IT DOES NOT TURN THE WHEELS. THIS PROBLEM WAS ABOUT 2 INCHES WHEN I BOUGHT THE VEHICLE BUT A REPLACEMENT TRACKBAR INSTALLED UNDER WARRANTY HAS REDUCED THE PLAY BUT IT STILL HAS ABOUT 1" WHERE IS IS NOT AFFECTING STEERING. THIS LEADS TO DRIVER FATIGUE IN AN ATTEMPT TO KEEP THE VEHICLE IN THE LANE AS IT REQUIRES A CONSTANT BACK/AND FORTH TURN ON THE STEERING WHEEL TO STAY IN LANE. I'VE HAD IT INTO THE DEALER 6 TIMES FOR THEM TO FIX THE PROBLEM AND WHILE IT IS BETTER THAN IT WAS ORIGINALLY IT IS STILL NOT FIXED AND DANGEROUS. I'M TOLD BY MY DEALER THAT IT IS "NORMAL" THAT WOULD INDICATE THAT "NORMAL" IS THE FOR THE VEHICLE TO HAVE DANGEROUS STEERING AND LIKELY THE WORST STEERING OUT OF ANY VEHICLE BUILT IN THE PAST 20 YEARS. -- VERY HARD TO KEEP IN THE LANE AT 55 MPH.
Corrective Action:
STEERING HAS PLAY IN STEERING WHEEL - YOU CAN MOVE THE STEERING WHEEL FROM LEFT TO RIGHT ABOUT 1 INCH AND IT DOES NOT TURN THE WHEELS. THIS PROBLEM WAS ABOUT 2 INCHES WHEN I BOUGHT THE VEHICLE BUT A REPLACEMENT TRACKBAR INSTALLED UNDER WARRANTY HAS REDUCED THE PLAY BUT IT STILL HAS ABOUT 1" WHERE IS IS NOT AFFECTING STEERING. THIS LEADS TO DRIVER FATIGUE IN AN ATTEMPT TO KEEP THE VEHICLE IN THE LANE AS IT REQUIRES A CONSTANT BACK/AND FORTH TURN ON THE STEERING WHEEL TO STAY IN LANE. I'VE HAD IT INTO THE DEALER 6 TIMES FOR THEM TO FIX THE PROBLEM AND WHILE IT IS BETTER THAN IT WAS ORIGINALLY IT IS STILL NOT FIXED AND DANGEROUS. I'M TOLD BY MY DEALER THAT IT IS "NORMAL" THAT WOULD INDICATE THAT "NORMAL" IS THE FOR THE VEHICLE TO HAVE DANGEROUS STEERING AND LIKELY THE WORST STEERING OUT OF ANY VEHICLE BUILT IN THE PAST 20 YEARS. -- VERY HARD TO KEEP IN THE LANE AT 55 MPH.
Additional Notes:
STEERING HAS PLAY IN STEERING WHEEL - YOU CAN MOVE THE STEERING WHEEL FROM LEFT TO RIGHT ABOUT 1 INCH AND IT DOES NOT TURN THE WHEELS. THIS PROBLEM WAS ABOUT 2 INCHES WHEN I BOUGHT THE VEHICLE BUT A REPLACEMENT TRACKBAR INSTALLED UNDER WARRANTY HAS REDUCED THE PLAY BUT IT STILL HAS ABOUT 1" WHERE IS IS NOT AFFECTING STEERING. THIS LEADS TO DRIVER FATIGUE IN AN ATTEMPT TO KEEP THE VEHICLE IN THE LANE AS IT REQUIRES A CONSTANT BACK/AND FORTH TURN ON THE STEERING WHEEL TO STAY IN LANE. I'VE HAD IT INTO THE DEALER 6 TIMES FOR THEM TO FIX THE PROBLEM AND WHILE IT IS BETTER THAN IT WAS ORIGINALLY IT IS STILL NOT FIXED AND DANGEROUS. I'M TOLD BY MY DEALER THAT IT IS "NORMAL" THAT WOULD INDICATE THAT "NORMAL" IS THE FOR THE VEHICLE TO HAVE DANGEROUS STEERING AND LIKELY THE WORST STEERING OUT OF ANY VEHICLE BUILT IN THE PAST 20 YEARS. -- VERY HARD TO KEEP IN THE LANE AT 55 MPH.
Mfg Campaign: 11257565
Recall Date: Sep 23, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
JEEP WRANGLER JLU RUBICON WITH ONGOING STEERING ISSUES. AT FREEWAY SPEEDS, AT OR ABOVE 60 MPH, THE JEEP WANDERS AND THERE IS 1.5 TO 2 INCHES OF PLAY IN THE STEERING. CONSTANT CORRECTION AND STEERING INPUT IS WARRANTED TO MAINTAIN LANE LIMITS. THE JEEP HAS BEEN TO THE DEALER 3-4 TIMES WITHOUT RESOLUTION. DEALER STATED THE PLAY WAS NORMAL. THE STEERING DAMPER WAS REPLACED UNDER RECALL WITHOUT RESOLUTION. I PAID OUT OF POCKET FOR A NEW FRONT TACK BAR AND STEERING GEAR WITHOUT RESOLUTION. ON EVALUATION FROM A JEEP INDEPENDENT ALIGNMENT FACILITY, IT WAS IDENTIFIED THE TIE ROD CONNECTED TO THE PITMAN ARM HAD EXCESSIVE PLAY. AT 13500 MILES, THE STEERING HAS COSTED ME $1500 AND IT IS STILL NOT FIXED. DEALER RECOGNIZES THE ISSUE. SERIAL CALLS TO THE FCA CUSTOMER SERVICE LINE HAS LED TO 'COMPLAINT NUMBERS' BUT NO RESOLUTION. MY STEERING ISSUES ARE REPORTED BY OTHERS ON JEEP JL FORUMS AND YOUTUBE.
Corrective Action:
JEEP WRANGLER JLU RUBICON WITH ONGOING STEERING ISSUES. AT FREEWAY SPEEDS, AT OR ABOVE 60 MPH, THE JEEP WANDERS AND THERE IS 1.5 TO 2 INCHES OF PLAY IN THE STEERING. CONSTANT CORRECTION AND STEERING INPUT IS WARRANTED TO MAINTAIN LANE LIMITS. THE JEEP HAS BEEN TO THE DEALER 3-4 TIMES WITHOUT RESOLUTION. DEALER STATED THE PLAY WAS NORMAL. THE STEERING DAMPER WAS REPLACED UNDER RECALL WITHOUT RESOLUTION. I PAID OUT OF POCKET FOR A NEW FRONT TACK BAR AND STEERING GEAR WITHOUT RESOLUTION. ON EVALUATION FROM A JEEP INDEPENDENT ALIGNMENT FACILITY, IT WAS IDENTIFIED THE TIE ROD CONNECTED TO THE PITMAN ARM HAD EXCESSIVE PLAY. AT 13500 MILES, THE STEERING HAS COSTED ME $1500 AND IT IS STILL NOT FIXED. DEALER RECOGNIZES THE ISSUE. SERIAL CALLS TO THE FCA CUSTOMER SERVICE LINE HAS LED TO 'COMPLAINT NUMBERS' BUT NO RESOLUTION. MY STEERING ISSUES ARE REPORTED BY OTHERS ON JEEP JL FORUMS AND YOUTUBE.
Additional Notes:
JEEP WRANGLER JLU RUBICON WITH ONGOING STEERING ISSUES. AT FREEWAY SPEEDS, AT OR ABOVE 60 MPH, THE JEEP WANDERS AND THERE IS 1.5 TO 2 INCHES OF PLAY IN THE STEERING. CONSTANT CORRECTION AND STEERING INPUT IS WARRANTED TO MAINTAIN LANE LIMITS. THE JEEP HAS BEEN TO THE DEALER 3-4 TIMES WITHOUT RESOLUTION. DEALER STATED THE PLAY WAS NORMAL. THE STEERING DAMPER WAS REPLACED UNDER RECALL WITHOUT RESOLUTION. I PAID OUT OF POCKET FOR A NEW FRONT TACK BAR AND STEERING GEAR WITHOUT RESOLUTION. ON EVALUATION FROM A JEEP INDEPENDENT ALIGNMENT FACILITY, IT WAS IDENTIFIED THE TIE ROD CONNECTED TO THE PITMAN ARM HAD EXCESSIVE PLAY. AT 13500 MILES, THE STEERING HAS COSTED ME $1500 AND IT IS STILL NOT FIXED. DEALER RECOGNIZES THE ISSUE. SERIAL CALLS TO THE FCA CUSTOMER SERVICE LINE HAS LED TO 'COMPLAINT NUMBERS' BUT NO RESOLUTION. MY STEERING ISSUES ARE REPORTED BY OTHERS ON JEEP JL FORUMS AND YOUTUBE.
Mfg Campaign: 11257211
Recall Date: Sep 22, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
2018 JEEP WRANGLER SAHARA UNLIMITED. 15,000 MILES. NO MODIFICATIONS. DREADED 'DEATH WOBBLE' OCCURRED 3 TIMES IN THREE DAYS AFTER PURCHASING CAR USED. SCARED THE HELL OUT OF ME AND THE PASSENGERS, JEEP NEEDS TO FIX THIS NOW!,
Corrective Action:
2018 JEEP WRANGLER SAHARA UNLIMITED. 15,000 MILES. NO MODIFICATIONS. DREADED 'DEATH WOBBLE' OCCURRED 3 TIMES IN THREE DAYS AFTER PURCHASING CAR USED. SCARED THE HELL OUT OF ME AND THE PASSENGERS, JEEP NEEDS TO FIX THIS NOW!,
Additional Notes:
2018 JEEP WRANGLER SAHARA UNLIMITED. 15,000 MILES. NO MODIFICATIONS. DREADED 'DEATH WOBBLE' OCCURRED 3 TIMES IN THREE DAYS AFTER PURCHASING CAR USED. SCARED THE HELL OUT OF ME AND THE PASSENGERS, JEEP NEEDS TO FIX THIS NOW!,
Mfg Campaign: 11257214
Recall Date: Sep 22, 2019
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
2018 JEEP WRANGLER SAHARA UNLIMITED. 15,000 MILES. NO MODIFICATIONS. DREADED 'DEATH WOBBLE' OCCURRED 3 TIMES IN THREE DAYS AFTER PURCHASING CAR USED. SCARED THE HELL OUT OF ME AND THE PASSENGERS, JEEP NEEDS TO FIX THIS NOW!,
Corrective Action:
2018 JEEP WRANGLER SAHARA UNLIMITED. 15,000 MILES. NO MODIFICATIONS. DREADED 'DEATH WOBBLE' OCCURRED 3 TIMES IN THREE DAYS AFTER PURCHASING CAR USED. SCARED THE HELL OUT OF ME AND THE PASSENGERS, JEEP NEEDS TO FIX THIS NOW!,
Additional Notes:
2018 JEEP WRANGLER SAHARA UNLIMITED. 15,000 MILES. NO MODIFICATIONS. DREADED 'DEATH WOBBLE' OCCURRED 3 TIMES IN THREE DAYS AFTER PURCHASING CAR USED. SCARED THE HELL OUT OF ME AND THE PASSENGERS, JEEP NEEDS TO FIX THIS NOW!,
Mfg Campaign: 11257214
Recall Date: Sep 22, 2019
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
MULTIPLE SUB FRAME WELDS ARE INCOMPLETE OR NOT DONE PROPERLY. SEE PHOTOS.
Corrective Action:
MULTIPLE SUB FRAME WELDS ARE INCOMPLETE OR NOT DONE PROPERLY. SEE PHOTOS.
Additional Notes:
MULTIPLE SUB FRAME WELDS ARE INCOMPLETE OR NOT DONE PROPERLY. SEE PHOTOS.
Mfg Campaign: 11257219
Recall Date: Sep 22, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
MULTIPLE SUB FRAME WELDS ARE INCOMPLETE OR NOT DONE PROPERLY. SEE PHOTOS.
Corrective Action:
MULTIPLE SUB FRAME WELDS ARE INCOMPLETE OR NOT DONE PROPERLY. SEE PHOTOS.
Additional Notes:
MULTIPLE SUB FRAME WELDS ARE INCOMPLETE OR NOT DONE PROPERLY. SEE PHOTOS.
Mfg Campaign: 11257219
Recall Date: Sep 22, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
JEEP HAS A EXTREMELY BAD WOBBLE/SHAKE WHEN YOU HIT BRIDGE JOYCE'S AT HIGHWAY SPEEDS. REPLACED STEERING DAMPER A WEEK AGO THE SHAKE/WOBBLE IS WORSE NOW THAT IT PULLED ME IN THE OTHER LANE. DEALER CANT GET IT TO DUPLICATE PROBLEM FOR THEM. 100% STOCK JEEP
Corrective Action:
JEEP HAS A EXTREMELY BAD WOBBLE/SHAKE WHEN YOU HIT BRIDGE JOYCE'S AT HIGHWAY SPEEDS. REPLACED STEERING DAMPER A WEEK AGO THE SHAKE/WOBBLE IS WORSE NOW THAT IT PULLED ME IN THE OTHER LANE. DEALER CANT GET IT TO DUPLICATE PROBLEM FOR THEM. 100% STOCK JEEP
Additional Notes:
JEEP HAS A EXTREMELY BAD WOBBLE/SHAKE WHEN YOU HIT BRIDGE JOYCE'S AT HIGHWAY SPEEDS. REPLACED STEERING DAMPER A WEEK AGO THE SHAKE/WOBBLE IS WORSE NOW THAT IT PULLED ME IN THE OTHER LANE. DEALER CANT GET IT TO DUPLICATE PROBLEM FOR THEM. 100% STOCK JEEP
Mfg Campaign: 11256983
Recall Date: Sep 21, 2019
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
JEEP HAS A EXTREMELY BAD WOBBLE/SHAKE WHEN YOU HIT BRIDGE JOYCE'S AT HIGHWAY SPEEDS. REPLACED STEERING DAMPER A WEEK AGO THE SHAKE/WOBBLE IS WORSE NOW THAT IT PULLED ME IN THE OTHER LANE. DEALER CANT GET IT TO DUPLICATE PROBLEM FOR THEM. 100% STOCK JEEP
Corrective Action:
JEEP HAS A EXTREMELY BAD WOBBLE/SHAKE WHEN YOU HIT BRIDGE JOYCE'S AT HIGHWAY SPEEDS. REPLACED STEERING DAMPER A WEEK AGO THE SHAKE/WOBBLE IS WORSE NOW THAT IT PULLED ME IN THE OTHER LANE. DEALER CANT GET IT TO DUPLICATE PROBLEM FOR THEM. 100% STOCK JEEP
Additional Notes:
JEEP HAS A EXTREMELY BAD WOBBLE/SHAKE WHEN YOU HIT BRIDGE JOYCE'S AT HIGHWAY SPEEDS. REPLACED STEERING DAMPER A WEEK AGO THE SHAKE/WOBBLE IS WORSE NOW THAT IT PULLED ME IN THE OTHER LANE. DEALER CANT GET IT TO DUPLICATE PROBLEM FOR THEM. 100% STOCK JEEP
Mfg Campaign: 11256983
Recall Date: Sep 21, 2019
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
MY FIVE WEEK OLD MANUAL JEEP WRANGLER JL WITH APPROXIMATELY 1500 MILES ON IT WAS IN MOTION TRAVELLING WESTBOUND ON A 55 MPH ROAD WHEN THE INCIDENT OCCURRED. THE JEEP HAD BEEN IN MOTION FOR APPROXIMATELY 1/4 OF A MILE WHEN IT WAS SHIFTED INTO THIRD GEAR AND PART OF THE TRANSMISSION FELL OFF OF THE VEHICLE. WHEN SHIFTED INTO 4TH GEAR, AGAIN MORE PARTS FELL FROM BENEATH THE JEEP. IMMEDIATELY FOLLOWING THE GEAR CHANGE THE LIGHTS ON THE DASH ALL LIT UP AND BLACK SMOKE AND FLAMES WERE SEEN SIMULTANEOUSLY ON THE FRONT PASSENGER SIDE OF THE VEHICLE. THE JEEP WAS IMMEDIATELY PULLED OVER AND STOPPED ON THE SIDE OF THE ROAD WHERE 911 WAS CALLED. THE FIREFIGHTERS FOUND PIECES OF THE TRANSMISSION HUNDREDS OF YARDS FROM WHERE THE VEHICLE BECAME ENGULFED IN FLAMES.
Corrective Action:
MY FIVE WEEK OLD MANUAL JEEP WRANGLER JL WITH APPROXIMATELY 1500 MILES ON IT WAS IN MOTION TRAVELLING WESTBOUND ON A 55 MPH ROAD WHEN THE INCIDENT OCCURRED. THE JEEP HAD BEEN IN MOTION FOR APPROXIMATELY 1/4 OF A MILE WHEN IT WAS SHIFTED INTO THIRD GEAR AND PART OF THE TRANSMISSION FELL OFF OF THE VEHICLE. WHEN SHIFTED INTO 4TH GEAR, AGAIN MORE PARTS FELL FROM BENEATH THE JEEP. IMMEDIATELY FOLLOWING THE GEAR CHANGE THE LIGHTS ON THE DASH ALL LIT UP AND BLACK SMOKE AND FLAMES WERE SEEN SIMULTANEOUSLY ON THE FRONT PASSENGER SIDE OF THE VEHICLE. THE JEEP WAS IMMEDIATELY PULLED OVER AND STOPPED ON THE SIDE OF THE ROAD WHERE 911 WAS CALLED. THE FIREFIGHTERS FOUND PIECES OF THE TRANSMISSION HUNDREDS OF YARDS FROM WHERE THE VEHICLE BECAME ENGULFED IN FLAMES.
Additional Notes:
MY FIVE WEEK OLD MANUAL JEEP WRANGLER JL WITH APPROXIMATELY 1500 MILES ON IT WAS IN MOTION TRAVELLING WESTBOUND ON A 55 MPH ROAD WHEN THE INCIDENT OCCURRED. THE JEEP HAD BEEN IN MOTION FOR APPROXIMATELY 1/4 OF A MILE WHEN IT WAS SHIFTED INTO THIRD GEAR AND PART OF THE TRANSMISSION FELL OFF OF THE VEHICLE. WHEN SHIFTED INTO 4TH GEAR, AGAIN MORE PARTS FELL FROM BENEATH THE JEEP. IMMEDIATELY FOLLOWING THE GEAR CHANGE THE LIGHTS ON THE DASH ALL LIT UP AND BLACK SMOKE AND FLAMES WERE SEEN SIMULTANEOUSLY ON THE FRONT PASSENGER SIDE OF THE VEHICLE. THE JEEP WAS IMMEDIATELY PULLED OVER AND STOPPED ON THE SIDE OF THE ROAD WHERE 911 WAS CALLED. THE FIREFIGHTERS FOUND PIECES OF THE TRANSMISSION HUNDREDS OF YARDS FROM WHERE THE VEHICLE BECAME ENGULFED IN FLAMES.
Mfg Campaign: 11257077
Recall Date: Sep 21, 2019
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