Complaints & Recalls
Official Safety Recalls - Important!
18 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 77B
Recall Date: Sep 12, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 30B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19A
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y01
Recall Date: Jan 28, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W12
Recall Date: Mar 3, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VA6
Recall Date: Sep 26, 2019
Ehg Usa Lp Dba American Fastbacks
Safety Issue:
Erwin Hymer Group USA LP dba American Fastbacks (EHGUSA-AF) is recalling certain 2018 Jeep Wrangler vehicles sold with a roof top tent installed. The top cover of the roof top tent may crack or break, possibly resulting in the cover detaching from the vehicle while moving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 23, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler four-door vehicles. The right rear passenger door latch may not be in the correct location, possibly preventing the door from latching properly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UB6
Recall Date: Nov 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Jeep Wrangler vehicles. The front track bar brackets may be improperly welded, which can cause the bracket to separate from the frame, reducing steering capability.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UA5
Recall Date: Sep 28, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The intermediate steering shaft may not have been properly welded causing a split where the external spline is formed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U48
Recall Date: May 25, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U43
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The rear under body ladder rail may corrode, possibly reducing the strength of the rear floor pan and causing the left rear seat mount to become loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U27
Recall Date: Apr 12, 2018
Consumer Complaints
2.5K ComplaintsChrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT DISCOVERED SEVERAL CRACKS IN THE UNDERCARRIAGE OF THE VEHICLE. THE CONTACT ALSO STATED THAT THE FRAME WAS POORLY WELDED AND THE METAL IS CONTAMINATED. THE CONTACT SPOKE WITH STONERIDGE CHRYSLER JEEP DODGE (2700 STONERIDGE DR, PLEASANTON, CA 94588, 925-479-9090) AND PLEADED WITH THE DEALER TO EITHER CANCEL HIS CONTRACT WITH THE VEHICLE OR ALLOW HIM TO TRADE IN THE VEHICLE FOR ANOTHER ONE. THE DEALER REFUSED HIS REQUEST AND OFFERED NO FURTHER ASSISTANCE. THE CONTACT REACHED OUT TO THE MANUFACTURER AND WAS INFORMED THAT A REPRESENTATIVE WOULD CALL HIM BACK. THE CONTACT HAD YET TO HEAR BACK FROM THE MANUFACTURER. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 4,000. *DT *DT*JB
Corrective Action:
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT DISCOVERED SEVERAL CRACKS IN THE UNDERCARRIAGE OF THE VEHICLE. THE CONTACT ALSO STATED THAT THE FRAME WAS POORLY WELDED AND THE METAL IS CONTAMINATED. THE CONTACT SPOKE WITH STONERIDGE CHRYSLER JEEP DODGE (2700 STONERIDGE DR, PLEASANTON, CA 94588, 925-479-9090) AND PLEADED WITH THE DEALER TO EITHER CANCEL HIS CONTRACT WITH THE VEHICLE OR ALLOW HIM TO TRADE IN THE VEHICLE FOR ANOTHER ONE. THE DEALER REFUSED HIS REQUEST AND OFFERED NO FURTHER ASSISTANCE. THE CONTACT REACHED OUT TO THE MANUFACTURER AND WAS INFORMED THAT A REPRESENTATIVE WOULD CALL HIM BACK. THE CONTACT HAD YET TO HEAR BACK FROM THE MANUFACTURER. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 4,000. *DT *DT*JB
Additional Notes:
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT DISCOVERED SEVERAL CRACKS IN THE UNDERCARRIAGE OF THE VEHICLE. THE CONTACT ALSO STATED THAT THE FRAME WAS POORLY WELDED AND THE METAL IS CONTAMINATED. THE CONTACT SPOKE WITH STONERIDGE CHRYSLER JEEP DODGE (2700 STONERIDGE DR, PLEASANTON, CA 94588, 925-479-9090) AND PLEADED WITH THE DEALER TO EITHER CANCEL HIS CONTRACT WITH THE VEHICLE OR ALLOW HIM TO TRADE IN THE VEHICLE FOR ANOTHER ONE. THE DEALER REFUSED HIS REQUEST AND OFFERED NO FURTHER ASSISTANCE. THE CONTACT REACHED OUT TO THE MANUFACTURER AND WAS INFORMED THAT A REPRESENTATIVE WOULD CALL HIM BACK. THE CONTACT HAD YET TO HEAR BACK FROM THE MANUFACTURER. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 4,000. *DT *DT*JB
Mfg Campaign: 11266104
Recall Date: Oct 4, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
2018 JEEP WRANGLER SAHARA, COMPLETELY UNMODIFIED, EXHIBITED VIOLENT STEERING SHAKE OR "DEATH WOBBLE" WHEN ENCOUNTERING ROAD IMPERFECTIONS SUCH AS BRIDGE EXPANSION JOINTS AT HIGHWAY SPEEDS. CONDITION INTENSIFIES UNTIL SPEED IS BROUGHT DOWN TO APPROXIMATELY 45 MPH (VERY DANGEROUS IN HIGHWAY TRAFFIC). THE DEALER WAS FAMILIAR WITH THE ISSUE AND WAS EASILY ABLE TO REPLICATE DURING A TEST DRIVE. THE DEALER INSPECTED THE TRACK BAR AND REPLACED THE STEERING STABILIZER. UNFORTUNATELY THE VIOLENT STEERING SHAKE (DEATH WOBBLE) PERSISTS WHEN ENCOUNTERING UNEVEN ROAD SURFACES AT HIGHWAY SPEEDS. THE NEW STEERING STABILIZER HELPS THE VEHICLE RECOVER FROM THE CONDITION, BUT THE VEHICLE STILL CONTINUES TO GO INTO FULL BLOWN DEATH WOBBLE. THIS IS AN EXTREMELY UNSAFE CONDITION THAT ENDANGERS NOT ONLY THE OCCUPANTS OF THE JEEP BUT ALSO FELLOW HIGHWAY USERS. I HAVE DRIVEN MORE THAN 400,000 MILES IN JEEP WRANGLERS AND HAVE NEVER ENCOUNTERED SUCH A DANGEROUS DEFECT IN ANY VEHICLE.
Corrective Action:
2018 JEEP WRANGLER SAHARA, COMPLETELY UNMODIFIED, EXHIBITED VIOLENT STEERING SHAKE OR "DEATH WOBBLE" WHEN ENCOUNTERING ROAD IMPERFECTIONS SUCH AS BRIDGE EXPANSION JOINTS AT HIGHWAY SPEEDS. CONDITION INTENSIFIES UNTIL SPEED IS BROUGHT DOWN TO APPROXIMATELY 45 MPH (VERY DANGEROUS IN HIGHWAY TRAFFIC). THE DEALER WAS FAMILIAR WITH THE ISSUE AND WAS EASILY ABLE TO REPLICATE DURING A TEST DRIVE. THE DEALER INSPECTED THE TRACK BAR AND REPLACED THE STEERING STABILIZER. UNFORTUNATELY THE VIOLENT STEERING SHAKE (DEATH WOBBLE) PERSISTS WHEN ENCOUNTERING UNEVEN ROAD SURFACES AT HIGHWAY SPEEDS. THE NEW STEERING STABILIZER HELPS THE VEHICLE RECOVER FROM THE CONDITION, BUT THE VEHICLE STILL CONTINUES TO GO INTO FULL BLOWN DEATH WOBBLE. THIS IS AN EXTREMELY UNSAFE CONDITION THAT ENDANGERS NOT ONLY THE OCCUPANTS OF THE JEEP BUT ALSO FELLOW HIGHWAY USERS. I HAVE DRIVEN MORE THAN 400,000 MILES IN JEEP WRANGLERS AND HAVE NEVER ENCOUNTERED SUCH A DANGEROUS DEFECT IN ANY VEHICLE.
Additional Notes:
2018 JEEP WRANGLER SAHARA, COMPLETELY UNMODIFIED, EXHIBITED VIOLENT STEERING SHAKE OR "DEATH WOBBLE" WHEN ENCOUNTERING ROAD IMPERFECTIONS SUCH AS BRIDGE EXPANSION JOINTS AT HIGHWAY SPEEDS. CONDITION INTENSIFIES UNTIL SPEED IS BROUGHT DOWN TO APPROXIMATELY 45 MPH (VERY DANGEROUS IN HIGHWAY TRAFFIC). THE DEALER WAS FAMILIAR WITH THE ISSUE AND WAS EASILY ABLE TO REPLICATE DURING A TEST DRIVE. THE DEALER INSPECTED THE TRACK BAR AND REPLACED THE STEERING STABILIZER. UNFORTUNATELY THE VIOLENT STEERING SHAKE (DEATH WOBBLE) PERSISTS WHEN ENCOUNTERING UNEVEN ROAD SURFACES AT HIGHWAY SPEEDS. THE NEW STEERING STABILIZER HELPS THE VEHICLE RECOVER FROM THE CONDITION, BUT THE VEHICLE STILL CONTINUES TO GO INTO FULL BLOWN DEATH WOBBLE. THIS IS AN EXTREMELY UNSAFE CONDITION THAT ENDANGERS NOT ONLY THE OCCUPANTS OF THE JEEP BUT ALSO FELLOW HIGHWAY USERS. I HAVE DRIVEN MORE THAN 400,000 MILES IN JEEP WRANGLERS AND HAVE NEVER ENCOUNTERED SUCH A DANGEROUS DEFECT IN ANY VEHICLE.
Mfg Campaign: 11265827
Recall Date: Oct 3, 2019
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
2018 JEEP WRANGLER SAHARA, COMPLETELY UNMODIFIED, EXHIBITED VIOLENT STEERING SHAKE OR "DEATH WOBBLE" WHEN ENCOUNTERING ROAD IMPERFECTIONS SUCH AS BRIDGE EXPANSION JOINTS AT HIGHWAY SPEEDS. CONDITION INTENSIFIES UNTIL SPEED IS BROUGHT DOWN TO APPROXIMATELY 45 MPH (VERY DANGEROUS IN HIGHWAY TRAFFIC). THE DEALER WAS FAMILIAR WITH THE ISSUE AND WAS EASILY ABLE TO REPLICATE DURING A TEST DRIVE. THE DEALER INSPECTED THE TRACK BAR AND REPLACED THE STEERING STABILIZER. UNFORTUNATELY THE VIOLENT STEERING SHAKE (DEATH WOBBLE) PERSISTS WHEN ENCOUNTERING UNEVEN ROAD SURFACES AT HIGHWAY SPEEDS. THE NEW STEERING STABILIZER HELPS THE VEHICLE RECOVER FROM THE CONDITION, BUT THE VEHICLE STILL CONTINUES TO GO INTO FULL BLOWN DEATH WOBBLE. THIS IS AN EXTREMELY UNSAFE CONDITION THAT ENDANGERS NOT ONLY THE OCCUPANTS OF THE JEEP BUT ALSO FELLOW HIGHWAY USERS. I HAVE DRIVEN MORE THAN 400,000 MILES IN JEEP WRANGLERS AND HAVE NEVER ENCOUNTERED SUCH A DANGEROUS DEFECT IN ANY VEHICLE.
Corrective Action:
2018 JEEP WRANGLER SAHARA, COMPLETELY UNMODIFIED, EXHIBITED VIOLENT STEERING SHAKE OR "DEATH WOBBLE" WHEN ENCOUNTERING ROAD IMPERFECTIONS SUCH AS BRIDGE EXPANSION JOINTS AT HIGHWAY SPEEDS. CONDITION INTENSIFIES UNTIL SPEED IS BROUGHT DOWN TO APPROXIMATELY 45 MPH (VERY DANGEROUS IN HIGHWAY TRAFFIC). THE DEALER WAS FAMILIAR WITH THE ISSUE AND WAS EASILY ABLE TO REPLICATE DURING A TEST DRIVE. THE DEALER INSPECTED THE TRACK BAR AND REPLACED THE STEERING STABILIZER. UNFORTUNATELY THE VIOLENT STEERING SHAKE (DEATH WOBBLE) PERSISTS WHEN ENCOUNTERING UNEVEN ROAD SURFACES AT HIGHWAY SPEEDS. THE NEW STEERING STABILIZER HELPS THE VEHICLE RECOVER FROM THE CONDITION, BUT THE VEHICLE STILL CONTINUES TO GO INTO FULL BLOWN DEATH WOBBLE. THIS IS AN EXTREMELY UNSAFE CONDITION THAT ENDANGERS NOT ONLY THE OCCUPANTS OF THE JEEP BUT ALSO FELLOW HIGHWAY USERS. I HAVE DRIVEN MORE THAN 400,000 MILES IN JEEP WRANGLERS AND HAVE NEVER ENCOUNTERED SUCH A DANGEROUS DEFECT IN ANY VEHICLE.
Additional Notes:
2018 JEEP WRANGLER SAHARA, COMPLETELY UNMODIFIED, EXHIBITED VIOLENT STEERING SHAKE OR "DEATH WOBBLE" WHEN ENCOUNTERING ROAD IMPERFECTIONS SUCH AS BRIDGE EXPANSION JOINTS AT HIGHWAY SPEEDS. CONDITION INTENSIFIES UNTIL SPEED IS BROUGHT DOWN TO APPROXIMATELY 45 MPH (VERY DANGEROUS IN HIGHWAY TRAFFIC). THE DEALER WAS FAMILIAR WITH THE ISSUE AND WAS EASILY ABLE TO REPLICATE DURING A TEST DRIVE. THE DEALER INSPECTED THE TRACK BAR AND REPLACED THE STEERING STABILIZER. UNFORTUNATELY THE VIOLENT STEERING SHAKE (DEATH WOBBLE) PERSISTS WHEN ENCOUNTERING UNEVEN ROAD SURFACES AT HIGHWAY SPEEDS. THE NEW STEERING STABILIZER HELPS THE VEHICLE RECOVER FROM THE CONDITION, BUT THE VEHICLE STILL CONTINUES TO GO INTO FULL BLOWN DEATH WOBBLE. THIS IS AN EXTREMELY UNSAFE CONDITION THAT ENDANGERS NOT ONLY THE OCCUPANTS OF THE JEEP BUT ALSO FELLOW HIGHWAY USERS. I HAVE DRIVEN MORE THAN 400,000 MILES IN JEEP WRANGLERS AND HAVE NEVER ENCOUNTERED SUCH A DANGEROUS DEFECT IN ANY VEHICLE.
Mfg Campaign: 11265827
Recall Date: Oct 3, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
MY WRANGLER JEEP JL 2018 HAS TOO MUCH PLAY IN THE STEERING. IT IS BAD ENOUGH THAT IT CAN BE HARD TO STAY IN MY LANE AT TIMES. THIS IS A BIG SAFETY ISSUE. THE PROBLEM IS MOST NOTICEABLE AT SPEEDS ABOVE 30 MPH, MORE NOTICEABLE AT HIGHWAY SPEEDS. ONE TIME I ALMOST HIT A CEMENT MERIDIAN WHICH DIVIDES LANES ON THE HIGHWAY. I NOTICED ON THE JEEP FORUMS THERE ARE MANY COMPLAINTS ON THIS EXACT TOPIC FOR THE JEEP WRANGLER JL. WHY IS JEEP NOT DOING A RECALL ON THIS DANGEROUS ISSUE? NOTE - THIS IS A DIFFERENT PROBLEM THAN THE STEERING DAMPER RECALL GOING ON NOW.
Corrective Action:
MY WRANGLER JEEP JL 2018 HAS TOO MUCH PLAY IN THE STEERING. IT IS BAD ENOUGH THAT IT CAN BE HARD TO STAY IN MY LANE AT TIMES. THIS IS A BIG SAFETY ISSUE. THE PROBLEM IS MOST NOTICEABLE AT SPEEDS ABOVE 30 MPH, MORE NOTICEABLE AT HIGHWAY SPEEDS. ONE TIME I ALMOST HIT A CEMENT MERIDIAN WHICH DIVIDES LANES ON THE HIGHWAY. I NOTICED ON THE JEEP FORUMS THERE ARE MANY COMPLAINTS ON THIS EXACT TOPIC FOR THE JEEP WRANGLER JL. WHY IS JEEP NOT DOING A RECALL ON THIS DANGEROUS ISSUE? NOTE - THIS IS A DIFFERENT PROBLEM THAN THE STEERING DAMPER RECALL GOING ON NOW.
Additional Notes:
MY WRANGLER JEEP JL 2018 HAS TOO MUCH PLAY IN THE STEERING. IT IS BAD ENOUGH THAT IT CAN BE HARD TO STAY IN MY LANE AT TIMES. THIS IS A BIG SAFETY ISSUE. THE PROBLEM IS MOST NOTICEABLE AT SPEEDS ABOVE 30 MPH, MORE NOTICEABLE AT HIGHWAY SPEEDS. ONE TIME I ALMOST HIT A CEMENT MERIDIAN WHICH DIVIDES LANES ON THE HIGHWAY. I NOTICED ON THE JEEP FORUMS THERE ARE MANY COMPLAINTS ON THIS EXACT TOPIC FOR THE JEEP WRANGLER JL. WHY IS JEEP NOT DOING A RECALL ON THIS DANGEROUS ISSUE? NOTE - THIS IS A DIFFERENT PROBLEM THAN THE STEERING DAMPER RECALL GOING ON NOW.
Mfg Campaign: 11265933
Recall Date: Oct 3, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
UNSETTLING WOBBLE ,SHAKE AT HIGHWAY SPEEDS WHILE CHANGING LANES AND HITTING A BUMP , 2 DIFFERENT STEERING DAMPERS INSTALLED ,PROBLEM STILL EXIST , DEALERSHIP IS IN DENIAL . I'M A CERTIFIED MASTER MECHANIC ,THIS VEHICLE IS UNSAFE , I BELIEVE CHRYSLER KNOWS THIS , ACCORDING TO REPORTS ,NO ONE HAS DIED YET ,BUT SOMEONE IS GOING TOO
Corrective Action:
UNSETTLING WOBBLE ,SHAKE AT HIGHWAY SPEEDS WHILE CHANGING LANES AND HITTING A BUMP , 2 DIFFERENT STEERING DAMPERS INSTALLED ,PROBLEM STILL EXIST , DEALERSHIP IS IN DENIAL . I'M A CERTIFIED MASTER MECHANIC ,THIS VEHICLE IS UNSAFE , I BELIEVE CHRYSLER KNOWS THIS , ACCORDING TO REPORTS ,NO ONE HAS DIED YET ,BUT SOMEONE IS GOING TOO
Additional Notes:
UNSETTLING WOBBLE ,SHAKE AT HIGHWAY SPEEDS WHILE CHANGING LANES AND HITTING A BUMP , 2 DIFFERENT STEERING DAMPERS INSTALLED ,PROBLEM STILL EXIST , DEALERSHIP IS IN DENIAL . I'M A CERTIFIED MASTER MECHANIC ,THIS VEHICLE IS UNSAFE , I BELIEVE CHRYSLER KNOWS THIS , ACCORDING TO REPORTS ,NO ONE HAS DIED YET ,BUT SOMEONE IS GOING TOO
Mfg Campaign: 11265596
Recall Date: Oct 2, 2019
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
UNSETTLING WOBBLE ,SHAKE AT HIGHWAY SPEEDS WHILE CHANGING LANES AND HITTING A BUMP , 2 DIFFERENT STEERING DAMPERS INSTALLED ,PROBLEM STILL EXIST , DEALERSHIP IS IN DENIAL . I'M A CERTIFIED MASTER MECHANIC ,THIS VEHICLE IS UNSAFE , I BELIEVE CHRYSLER KNOWS THIS , ACCORDING TO REPORTS ,NO ONE HAS DIED YET ,BUT SOMEONE IS GOING TOO
Corrective Action:
UNSETTLING WOBBLE ,SHAKE AT HIGHWAY SPEEDS WHILE CHANGING LANES AND HITTING A BUMP , 2 DIFFERENT STEERING DAMPERS INSTALLED ,PROBLEM STILL EXIST , DEALERSHIP IS IN DENIAL . I'M A CERTIFIED MASTER MECHANIC ,THIS VEHICLE IS UNSAFE , I BELIEVE CHRYSLER KNOWS THIS , ACCORDING TO REPORTS ,NO ONE HAS DIED YET ,BUT SOMEONE IS GOING TOO
Additional Notes:
UNSETTLING WOBBLE ,SHAKE AT HIGHWAY SPEEDS WHILE CHANGING LANES AND HITTING A BUMP , 2 DIFFERENT STEERING DAMPERS INSTALLED ,PROBLEM STILL EXIST , DEALERSHIP IS IN DENIAL . I'M A CERTIFIED MASTER MECHANIC ,THIS VEHICLE IS UNSAFE , I BELIEVE CHRYSLER KNOWS THIS , ACCORDING TO REPORTS ,NO ONE HAS DIED YET ,BUT SOMEONE IS GOING TOO
Mfg Campaign: 11265596
Recall Date: Oct 2, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I BOUGHT THE JEEP WITH 3K MILES, AFTER 6500 MILES I NOTICED MY TIRES WERE NOT WEARING CORRECTLY, I WAS TOLD I NEEDED TO HAVE THEM ROTATED MORE OFTEN & IT WOULD ELIMINATE THAT, WHILE IT WAS THERE THEY FIXED THE RECALLED STEERING DAMPER. AFTER A COUPLE OF WEEKS I STARTED HAVING ISSUES WITH MY AIR, THE DEALER TOLD ME IT WAS NORMAL PER CHRYSLER. I EXPLAINED WHAT WAS HAPPENING WAS NOT WHAT CHRYSLER STATED. AFTER DEALING WITH THIS, I STARTED NOTICING MY JEEP SHAKING WHEN I WOULD CROSS OVER CERTAIN BRIDGES. TOOK BACK TO THE DEALERSHIP, THEY SAID I NEEDED A FRONT END ALIGNMENT & AFTER CONVINCING THEM THAT MY AIR WAS NOT RIGHT THEY DECIDED TO FIX THE INTEGRATED CENSOR. AFTER KEEPING MY JEEP OVER A WEEK WHEN I PICKED IT UP, IT WAS WORSE THAN WHEN I DROPPED IT OFF. THEY TOLD ME TO TAKE IT BACK DUE TO THE TIRES NEEDED TO BE BALANCED, IN THE MEANTIME EVERY BUMP IN THE ROAD I WOULD HIT IT WOULD SHAKE UNCONTROLLABLE. IT REALLY SCARES ME ESPECIALLY WHEN I AM ON THE HWY GOING 70, HIT A BUMP, THE ONLY WAY TO STOP IT IS TO SLOW DOWN A RIDICULOUS SPEED, WITH CARS/TRUCKS GOING 70+ ON THE HWY, I CAN GET REAR ENDED. I HAVE CALLED THE DEALERSHIP AGAIN & WAS TOLD BASICALLY THIS WAS A NORMAL THING WITH JEEPS & THERE IS NOTHING THEY CAN DO. THEY CHECKED THE SUSPENSION & SINCE THEY REPLACED THE STEERING DAMPER THEY HAVE DONE ALL THEY CAN, I PRETTY MUCH HAVE TO DEAL WITH IT, HOWEVER THEY DID OFFER A FEW NAMES OF COMPANIES THAT WILL "FIX" THIS FOR ME. AFTER READING FORUMS I AM DISCOVERING THIS IS A HUGE ISSUE, CHRYSLER/JEEP REALLY NEEDS TO OWN & FIX THIS. I SHOULDNT HAVE TO BUY A VEHICLE & JUST ACCEPT A DEATH WOBBLE AS PART OF THE OWNERSHIP, ESPECIALLY IF YOU KNOW THIS IS HAPPENING & WHAT IS CAUSING THIS ISSUE. ALL I WANT IS IT FIXED THAT IS ALL & I SHOULDNT HAVE TO FORK OUT THE MONEY TO GET THAT DONE.
Corrective Action:
I BOUGHT THE JEEP WITH 3K MILES, AFTER 6500 MILES I NOTICED MY TIRES WERE NOT WEARING CORRECTLY, I WAS TOLD I NEEDED TO HAVE THEM ROTATED MORE OFTEN & IT WOULD ELIMINATE THAT, WHILE IT WAS THERE THEY FIXED THE RECALLED STEERING DAMPER. AFTER A COUPLE OF WEEKS I STARTED HAVING ISSUES WITH MY AIR, THE DEALER TOLD ME IT WAS NORMAL PER CHRYSLER. I EXPLAINED WHAT WAS HAPPENING WAS NOT WHAT CHRYSLER STATED. AFTER DEALING WITH THIS, I STARTED NOTICING MY JEEP SHAKING WHEN I WOULD CROSS OVER CERTAIN BRIDGES. TOOK BACK TO THE DEALERSHIP, THEY SAID I NEEDED A FRONT END ALIGNMENT & AFTER CONVINCING THEM THAT MY AIR WAS NOT RIGHT THEY DECIDED TO FIX THE INTEGRATED CENSOR. AFTER KEEPING MY JEEP OVER A WEEK WHEN I PICKED IT UP, IT WAS WORSE THAN WHEN I DROPPED IT OFF. THEY TOLD ME TO TAKE IT BACK DUE TO THE TIRES NEEDED TO BE BALANCED, IN THE MEANTIME EVERY BUMP IN THE ROAD I WOULD HIT IT WOULD SHAKE UNCONTROLLABLE. IT REALLY SCARES ME ESPECIALLY WHEN I AM ON THE HWY GOING 70, HIT A BUMP, THE ONLY WAY TO STOP IT IS TO SLOW DOWN A RIDICULOUS SPEED, WITH CARS/TRUCKS GOING 70+ ON THE HWY, I CAN GET REAR ENDED. I HAVE CALLED THE DEALERSHIP AGAIN & WAS TOLD BASICALLY THIS WAS A NORMAL THING WITH JEEPS & THERE IS NOTHING THEY CAN DO. THEY CHECKED THE SUSPENSION & SINCE THEY REPLACED THE STEERING DAMPER THEY HAVE DONE ALL THEY CAN, I PRETTY MUCH HAVE TO DEAL WITH IT, HOWEVER THEY DID OFFER A FEW NAMES OF COMPANIES THAT WILL "FIX" THIS FOR ME. AFTER READING FORUMS I AM DISCOVERING THIS IS A HUGE ISSUE, CHRYSLER/JEEP REALLY NEEDS TO OWN & FIX THIS. I SHOULDNT HAVE TO BUY A VEHICLE & JUST ACCEPT A DEATH WOBBLE AS PART OF THE OWNERSHIP, ESPECIALLY IF YOU KNOW THIS IS HAPPENING & WHAT IS CAUSING THIS ISSUE. ALL I WANT IS IT FIXED THAT IS ALL & I SHOULDNT HAVE TO FORK OUT THE MONEY TO GET THAT DONE.
Additional Notes:
I BOUGHT THE JEEP WITH 3K MILES, AFTER 6500 MILES I NOTICED MY TIRES WERE NOT WEARING CORRECTLY, I WAS TOLD I NEEDED TO HAVE THEM ROTATED MORE OFTEN & IT WOULD ELIMINATE THAT, WHILE IT WAS THERE THEY FIXED THE RECALLED STEERING DAMPER. AFTER A COUPLE OF WEEKS I STARTED HAVING ISSUES WITH MY AIR, THE DEALER TOLD ME IT WAS NORMAL PER CHRYSLER. I EXPLAINED WHAT WAS HAPPENING WAS NOT WHAT CHRYSLER STATED. AFTER DEALING WITH THIS, I STARTED NOTICING MY JEEP SHAKING WHEN I WOULD CROSS OVER CERTAIN BRIDGES. TOOK BACK TO THE DEALERSHIP, THEY SAID I NEEDED A FRONT END ALIGNMENT & AFTER CONVINCING THEM THAT MY AIR WAS NOT RIGHT THEY DECIDED TO FIX THE INTEGRATED CENSOR. AFTER KEEPING MY JEEP OVER A WEEK WHEN I PICKED IT UP, IT WAS WORSE THAN WHEN I DROPPED IT OFF. THEY TOLD ME TO TAKE IT BACK DUE TO THE TIRES NEEDED TO BE BALANCED, IN THE MEANTIME EVERY BUMP IN THE ROAD I WOULD HIT IT WOULD SHAKE UNCONTROLLABLE. IT REALLY SCARES ME ESPECIALLY WHEN I AM ON THE HWY GOING 70, HIT A BUMP, THE ONLY WAY TO STOP IT IS TO SLOW DOWN A RIDICULOUS SPEED, WITH CARS/TRUCKS GOING 70+ ON THE HWY, I CAN GET REAR ENDED. I HAVE CALLED THE DEALERSHIP AGAIN & WAS TOLD BASICALLY THIS WAS A NORMAL THING WITH JEEPS & THERE IS NOTHING THEY CAN DO. THEY CHECKED THE SUSPENSION & SINCE THEY REPLACED THE STEERING DAMPER THEY HAVE DONE ALL THEY CAN, I PRETTY MUCH HAVE TO DEAL WITH IT, HOWEVER THEY DID OFFER A FEW NAMES OF COMPANIES THAT WILL "FIX" THIS FOR ME. AFTER READING FORUMS I AM DISCOVERING THIS IS A HUGE ISSUE, CHRYSLER/JEEP REALLY NEEDS TO OWN & FIX THIS. I SHOULDNT HAVE TO BUY A VEHICLE & JUST ACCEPT A DEATH WOBBLE AS PART OF THE OWNERSHIP, ESPECIALLY IF YOU KNOW THIS IS HAPPENING & WHAT IS CAUSING THIS ISSUE. ALL I WANT IS IT FIXED THAT IS ALL & I SHOULDNT HAVE TO FORK OUT THE MONEY TO GET THAT DONE.
Mfg Campaign: 11265358
Recall Date: Oct 1, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
MY 2018 JL CONSTANTLY PULLS/DRIFTS TO THE RIGHT. BOTH STEERING DAMPER AND FRONT TRACK BAR REPLACED, YET PULL IS CONSISTENT. HAPPENS ON ANY ROADWAY AT ANY SPEED.
Corrective Action:
MY 2018 JL CONSTANTLY PULLS/DRIFTS TO THE RIGHT. BOTH STEERING DAMPER AND FRONT TRACK BAR REPLACED, YET PULL IS CONSISTENT. HAPPENS ON ANY ROADWAY AT ANY SPEED.
Additional Notes:
MY 2018 JL CONSTANTLY PULLS/DRIFTS TO THE RIGHT. BOTH STEERING DAMPER AND FRONT TRACK BAR REPLACED, YET PULL IS CONSISTENT. HAPPENS ON ANY ROADWAY AT ANY SPEED.
Mfg Campaign: 11265523
Recall Date: Oct 1, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
VEHICLE HAS PLAY IN THE STEERING AT ALL SPEEDS.
Corrective Action:
VEHICLE HAS PLAY IN THE STEERING AT ALL SPEEDS.
Additional Notes:
VEHICLE HAS PLAY IN THE STEERING AT ALL SPEEDS.
Mfg Campaign: 11258924
Recall Date: Sep 30, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
VEHICLE WANDERS AT HIGHWAY SPEED. EXCESSIVE PLAY IN STEERING REQUIRING CONSTANT DRIVER CORRECTION. DAMPER RECALL HAS BEEN PERFORMED AND STEERING BOX AND TRACK BAR REPLACED SOME IMPROVEMENT BUT STABILITY AT HIGHWAY SPEEDS STILL CONCERN DUE TO PLAY IN WHEEL AND DRIVER INPUT REQUIRED TO TRACK STRAIGHT
Corrective Action:
VEHICLE WANDERS AT HIGHWAY SPEED. EXCESSIVE PLAY IN STEERING REQUIRING CONSTANT DRIVER CORRECTION. DAMPER RECALL HAS BEEN PERFORMED AND STEERING BOX AND TRACK BAR REPLACED SOME IMPROVEMENT BUT STABILITY AT HIGHWAY SPEEDS STILL CONCERN DUE TO PLAY IN WHEEL AND DRIVER INPUT REQUIRED TO TRACK STRAIGHT
Additional Notes:
VEHICLE WANDERS AT HIGHWAY SPEED. EXCESSIVE PLAY IN STEERING REQUIRING CONSTANT DRIVER CORRECTION. DAMPER RECALL HAS BEEN PERFORMED AND STEERING BOX AND TRACK BAR REPLACED SOME IMPROVEMENT BUT STABILITY AT HIGHWAY SPEEDS STILL CONCERN DUE TO PLAY IN WHEEL AND DRIVER INPUT REQUIRED TO TRACK STRAIGHT
Mfg Campaign: 11259122
Recall Date: Sep 30, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
2018 WRANGLER JLU 23,000 MILES. NO MODIFICATIONS AT ALL, HAD THE STEERING STABILIZER REPLACED BY THE DEALER TODAY FOR THE THIRD TIME. STEERING SHAKE BEGAN AT ABOUT 12,000 MILES, HIGHWAY SPEEDS HITTING SMALL POT HOT, BUMP OR EXPANSION JOINT ON A BRIDGE. STEERING WOULD SHAKE VIOLENTLY AND MAKE IT VERY HARD TO CONTROL. PROBLEM WENT AWAY AFTER STEERING STABILIZER WAS REPLACED BY SELLING DEALER. PROBLEM HAS RETURNED AND WAS BROUGHT BACK TO SAME DEALER FOR REPAIRS. THEY SAID THERE WAS AN OPEN RECALL ON THE STEERING STABILIZER THAT JUST CAME OUT AND WAS TO REPAIR "DEATH WOBBLE" THEY WERE CONFIDENT IT WAS FIXED. ROAD TESTED AFTER AND SAID IT GOOD TO GO. I DROVE IT AND IT HAPPENED THE VERY NEXT DAY. I BROUGHT IT BACK AND THEY WERE NOT ABLE TO DUPLICATE IT BUT AGREED TO REPLACE THE RECALL PART. SAID MAYBE THEY GOT A DEFECTIVE ONE. BROUGHT BACK TO DEALER TODAY THEY INSTALLED ANOTHER NEW UPDATED STEERING STABILIZER. THE SERVICE MANAGER AN I WENT FOR A RIDE AFTER THE THIRD STEERING STABILIZER WAS INSTALLED. 62-68 MPH SMALL DEFECT IN THE HIGHWAY SURFACE AND THE STEERING WHEEL SHAKES LIKE CRAZY. IN ORDER TO MAKE IT STOP THE JLU NEEDS TO BE SLOWED DOWN BELOW 30 MPH..........NOT SAFE TO DO ON THE HIGHWAY. THIS EVENING AS I WAS DRIVING ON THE HIGHWAY THE STEERING BEGAN TO SHAKE VIOLENTLY AGAIN. I TRIED TO FIND A SAFE SPOT TO SLOW DOWN. I WAS ALMOST HIT FROM BEHIND BY AN 18 WHEELER. I TRIED TO TURN THE WHEEL IN AN EMERGENCY MANEUVER TO AVOID BEING REAR ENDED AND THE STEERING WAS NOT VERY RESPONSIVE AT ALL. IT WAS UNCONTROLLABLE AND VERY UNSAFE. MYSELF AND MY KIDS WERE VERY SHAKEN UP. WHAT NEEDS TO HAPPEN BEFORE THIS UNSAFE VEHICLE COMPLAINT IS INVESTIGATED??
Corrective Action:
2018 WRANGLER JLU 23,000 MILES. NO MODIFICATIONS AT ALL, HAD THE STEERING STABILIZER REPLACED BY THE DEALER TODAY FOR THE THIRD TIME. STEERING SHAKE BEGAN AT ABOUT 12,000 MILES, HIGHWAY SPEEDS HITTING SMALL POT HOT, BUMP OR EXPANSION JOINT ON A BRIDGE. STEERING WOULD SHAKE VIOLENTLY AND MAKE IT VERY HARD TO CONTROL. PROBLEM WENT AWAY AFTER STEERING STABILIZER WAS REPLACED BY SELLING DEALER. PROBLEM HAS RETURNED AND WAS BROUGHT BACK TO SAME DEALER FOR REPAIRS. THEY SAID THERE WAS AN OPEN RECALL ON THE STEERING STABILIZER THAT JUST CAME OUT AND WAS TO REPAIR "DEATH WOBBLE" THEY WERE CONFIDENT IT WAS FIXED. ROAD TESTED AFTER AND SAID IT GOOD TO GO. I DROVE IT AND IT HAPPENED THE VERY NEXT DAY. I BROUGHT IT BACK AND THEY WERE NOT ABLE TO DUPLICATE IT BUT AGREED TO REPLACE THE RECALL PART. SAID MAYBE THEY GOT A DEFECTIVE ONE. BROUGHT BACK TO DEALER TODAY THEY INSTALLED ANOTHER NEW UPDATED STEERING STABILIZER. THE SERVICE MANAGER AN I WENT FOR A RIDE AFTER THE THIRD STEERING STABILIZER WAS INSTALLED. 62-68 MPH SMALL DEFECT IN THE HIGHWAY SURFACE AND THE STEERING WHEEL SHAKES LIKE CRAZY. IN ORDER TO MAKE IT STOP THE JLU NEEDS TO BE SLOWED DOWN BELOW 30 MPH..........NOT SAFE TO DO ON THE HIGHWAY. THIS EVENING AS I WAS DRIVING ON THE HIGHWAY THE STEERING BEGAN TO SHAKE VIOLENTLY AGAIN. I TRIED TO FIND A SAFE SPOT TO SLOW DOWN. I WAS ALMOST HIT FROM BEHIND BY AN 18 WHEELER. I TRIED TO TURN THE WHEEL IN AN EMERGENCY MANEUVER TO AVOID BEING REAR ENDED AND THE STEERING WAS NOT VERY RESPONSIVE AT ALL. IT WAS UNCONTROLLABLE AND VERY UNSAFE. MYSELF AND MY KIDS WERE VERY SHAKEN UP. WHAT NEEDS TO HAPPEN BEFORE THIS UNSAFE VEHICLE COMPLAINT IS INVESTIGATED??
Additional Notes:
2018 WRANGLER JLU 23,000 MILES. NO MODIFICATIONS AT ALL, HAD THE STEERING STABILIZER REPLACED BY THE DEALER TODAY FOR THE THIRD TIME. STEERING SHAKE BEGAN AT ABOUT 12,000 MILES, HIGHWAY SPEEDS HITTING SMALL POT HOT, BUMP OR EXPANSION JOINT ON A BRIDGE. STEERING WOULD SHAKE VIOLENTLY AND MAKE IT VERY HARD TO CONTROL. PROBLEM WENT AWAY AFTER STEERING STABILIZER WAS REPLACED BY SELLING DEALER. PROBLEM HAS RETURNED AND WAS BROUGHT BACK TO SAME DEALER FOR REPAIRS. THEY SAID THERE WAS AN OPEN RECALL ON THE STEERING STABILIZER THAT JUST CAME OUT AND WAS TO REPAIR "DEATH WOBBLE" THEY WERE CONFIDENT IT WAS FIXED. ROAD TESTED AFTER AND SAID IT GOOD TO GO. I DROVE IT AND IT HAPPENED THE VERY NEXT DAY. I BROUGHT IT BACK AND THEY WERE NOT ABLE TO DUPLICATE IT BUT AGREED TO REPLACE THE RECALL PART. SAID MAYBE THEY GOT A DEFECTIVE ONE. BROUGHT BACK TO DEALER TODAY THEY INSTALLED ANOTHER NEW UPDATED STEERING STABILIZER. THE SERVICE MANAGER AN I WENT FOR A RIDE AFTER THE THIRD STEERING STABILIZER WAS INSTALLED. 62-68 MPH SMALL DEFECT IN THE HIGHWAY SURFACE AND THE STEERING WHEEL SHAKES LIKE CRAZY. IN ORDER TO MAKE IT STOP THE JLU NEEDS TO BE SLOWED DOWN BELOW 30 MPH..........NOT SAFE TO DO ON THE HIGHWAY. THIS EVENING AS I WAS DRIVING ON THE HIGHWAY THE STEERING BEGAN TO SHAKE VIOLENTLY AGAIN. I TRIED TO FIND A SAFE SPOT TO SLOW DOWN. I WAS ALMOST HIT FROM BEHIND BY AN 18 WHEELER. I TRIED TO TURN THE WHEEL IN AN EMERGENCY MANEUVER TO AVOID BEING REAR ENDED AND THE STEERING WAS NOT VERY RESPONSIVE AT ALL. IT WAS UNCONTROLLABLE AND VERY UNSAFE. MYSELF AND MY KIDS WERE VERY SHAKEN UP. WHAT NEEDS TO HAPPEN BEFORE THIS UNSAFE VEHICLE COMPLAINT IS INVESTIGATED??
Mfg Campaign: 11265246
Recall Date: Sep 30, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
HAVE HAD THE JEEP FOR ONLY 3 WEEKS NOW AND ON THE SECOND WEEK THE "ENGINE LIGHT" TURNED ON, TOOK IT TO THE DEALERSHIP AND WAS TOLD IT WAS DUE TO NOT CLOSING TIGHT THE GAS CAP TIGHT WHEN I PUT GAS BUT THE THING IS THAT "I" HAD NOT EVEN FUELED IT BECAUSE I DID NOT HAVE THE JEEP LONG ENOUGH TO NEED TO FUEL IT UP. THE "SESPENSION", STEERING IS VERY WOBBLY TO AND FROM ANY WHERE I DRIVE IT IN TOWN OR CITY AND MORE SO WHEN I DRIVE IT ON THE FREEWAY, IT IS A TASK AND SRUGGLE; ARMS AND HANDS ARE SORE AFTER I GET HOME FOR ME TO TRY TO KEEP IT STEADY , IF I DO NOT STAY FOCUS AND HOLD TIGHT ONTO THE STEERING WHEEL WHEN DRIVING IT , THE JEEP WILL GO ON EITHER TO THE LEFT OR RIGHT. I HAVE TO BE VERY EXTRA FOCUSED AND CAREFUL WHEN CHANGING LANES AS THE MANOUVER WHEN DOING SO OR STREERING TO DRIVE/CHANGING LANES IS NOT PLEASANT NOR STEADY BUT WOBBLY AND IF I DO NOT HOLD ON TIGHT TO THE STEERING WHEEL, THE JEEP WILL GO OFF THE ROAD. THE "BREAKS", WHEN I BREAK, THE JEEP IS LATE IN STOPING, I HAVE TO CALCULATE TO BREAK WAY AHEAD IN ORDER NOT TO HIT THE VEHICLE IN FRONT OF ME ALSO WHEN STARTING BACK UP FROM MY FOOT ON THE BREAK, IT DOES NOT TAKE OFF AS SOON AS I LET OFF THE BREAK AS I EXPEXT IT TO BUT JERKS INSTEAD TAKING TIME TO DRIVE ON AND MOVE. ALSO WHEN TURNING TO THE RIGHT OR LEFT, THE SUSPENSION FEELS LIKE THE STREET OR ROAD IS REALLY BUMPY WHEN ITS NOT. REGRET BUYING A JEEP.
Corrective Action:
HAVE HAD THE JEEP FOR ONLY 3 WEEKS NOW AND ON THE SECOND WEEK THE "ENGINE LIGHT" TURNED ON, TOOK IT TO THE DEALERSHIP AND WAS TOLD IT WAS DUE TO NOT CLOSING TIGHT THE GAS CAP TIGHT WHEN I PUT GAS BUT THE THING IS THAT "I" HAD NOT EVEN FUELED IT BECAUSE I DID NOT HAVE THE JEEP LONG ENOUGH TO NEED TO FUEL IT UP. THE "SESPENSION", STEERING IS VERY WOBBLY TO AND FROM ANY WHERE I DRIVE IT IN TOWN OR CITY AND MORE SO WHEN I DRIVE IT ON THE FREEWAY, IT IS A TASK AND SRUGGLE; ARMS AND HANDS ARE SORE AFTER I GET HOME FOR ME TO TRY TO KEEP IT STEADY , IF I DO NOT STAY FOCUS AND HOLD TIGHT ONTO THE STEERING WHEEL WHEN DRIVING IT , THE JEEP WILL GO ON EITHER TO THE LEFT OR RIGHT. I HAVE TO BE VERY EXTRA FOCUSED AND CAREFUL WHEN CHANGING LANES AS THE MANOUVER WHEN DOING SO OR STREERING TO DRIVE/CHANGING LANES IS NOT PLEASANT NOR STEADY BUT WOBBLY AND IF I DO NOT HOLD ON TIGHT TO THE STEERING WHEEL, THE JEEP WILL GO OFF THE ROAD. THE "BREAKS", WHEN I BREAK, THE JEEP IS LATE IN STOPING, I HAVE TO CALCULATE TO BREAK WAY AHEAD IN ORDER NOT TO HIT THE VEHICLE IN FRONT OF ME ALSO WHEN STARTING BACK UP FROM MY FOOT ON THE BREAK, IT DOES NOT TAKE OFF AS SOON AS I LET OFF THE BREAK AS I EXPEXT IT TO BUT JERKS INSTEAD TAKING TIME TO DRIVE ON AND MOVE. ALSO WHEN TURNING TO THE RIGHT OR LEFT, THE SUSPENSION FEELS LIKE THE STREET OR ROAD IS REALLY BUMPY WHEN ITS NOT. REGRET BUYING A JEEP.
Additional Notes:
HAVE HAD THE JEEP FOR ONLY 3 WEEKS NOW AND ON THE SECOND WEEK THE "ENGINE LIGHT" TURNED ON, TOOK IT TO THE DEALERSHIP AND WAS TOLD IT WAS DUE TO NOT CLOSING TIGHT THE GAS CAP TIGHT WHEN I PUT GAS BUT THE THING IS THAT "I" HAD NOT EVEN FUELED IT BECAUSE I DID NOT HAVE THE JEEP LONG ENOUGH TO NEED TO FUEL IT UP. THE "SESPENSION", STEERING IS VERY WOBBLY TO AND FROM ANY WHERE I DRIVE IT IN TOWN OR CITY AND MORE SO WHEN I DRIVE IT ON THE FREEWAY, IT IS A TASK AND SRUGGLE; ARMS AND HANDS ARE SORE AFTER I GET HOME FOR ME TO TRY TO KEEP IT STEADY , IF I DO NOT STAY FOCUS AND HOLD TIGHT ONTO THE STEERING WHEEL WHEN DRIVING IT , THE JEEP WILL GO ON EITHER TO THE LEFT OR RIGHT. I HAVE TO BE VERY EXTRA FOCUSED AND CAREFUL WHEN CHANGING LANES AS THE MANOUVER WHEN DOING SO OR STREERING TO DRIVE/CHANGING LANES IS NOT PLEASANT NOR STEADY BUT WOBBLY AND IF I DO NOT HOLD ON TIGHT TO THE STEERING WHEEL, THE JEEP WILL GO OFF THE ROAD. THE "BREAKS", WHEN I BREAK, THE JEEP IS LATE IN STOPING, I HAVE TO CALCULATE TO BREAK WAY AHEAD IN ORDER NOT TO HIT THE VEHICLE IN FRONT OF ME ALSO WHEN STARTING BACK UP FROM MY FOOT ON THE BREAK, IT DOES NOT TAKE OFF AS SOON AS I LET OFF THE BREAK AS I EXPEXT IT TO BUT JERKS INSTEAD TAKING TIME TO DRIVE ON AND MOVE. ALSO WHEN TURNING TO THE RIGHT OR LEFT, THE SUSPENSION FEELS LIKE THE STREET OR ROAD IS REALLY BUMPY WHEN ITS NOT. REGRET BUYING A JEEP.
Mfg Campaign: 11258784
Recall Date: Sep 29, 2019
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
HAVE HAD THE JEEP FOR ONLY 3 WEEKS NOW AND ON THE SECOND WEEK THE "ENGINE LIGHT" TURNED ON, TOOK IT TO THE DEALERSHIP AND WAS TOLD IT WAS DUE TO NOT CLOSING TIGHT THE GAS CAP TIGHT WHEN I PUT GAS BUT THE THING IS THAT "I" HAD NOT EVEN FUELED IT BECAUSE I DID NOT HAVE THE JEEP LONG ENOUGH TO NEED TO FUEL IT UP. THE "SESPENSION", STEERING IS VERY WOBBLY TO AND FROM ANY WHERE I DRIVE IT IN TOWN OR CITY AND MORE SO WHEN I DRIVE IT ON THE FREEWAY, IT IS A TASK AND SRUGGLE; ARMS AND HANDS ARE SORE AFTER I GET HOME FOR ME TO TRY TO KEEP IT STEADY , IF I DO NOT STAY FOCUS AND HOLD TIGHT ONTO THE STEERING WHEEL WHEN DRIVING IT , THE JEEP WILL GO ON EITHER TO THE LEFT OR RIGHT. I HAVE TO BE VERY EXTRA FOCUSED AND CAREFUL WHEN CHANGING LANES AS THE MANOUVER WHEN DOING SO OR STREERING TO DRIVE/CHANGING LANES IS NOT PLEASANT NOR STEADY BUT WOBBLY AND IF I DO NOT HOLD ON TIGHT TO THE STEERING WHEEL, THE JEEP WILL GO OFF THE ROAD. THE "BREAKS", WHEN I BREAK, THE JEEP IS LATE IN STOPING, I HAVE TO CALCULATE TO BREAK WAY AHEAD IN ORDER NOT TO HIT THE VEHICLE IN FRONT OF ME ALSO WHEN STARTING BACK UP FROM MY FOOT ON THE BREAK, IT DOES NOT TAKE OFF AS SOON AS I LET OFF THE BREAK AS I EXPEXT IT TO BUT JERKS INSTEAD TAKING TIME TO DRIVE ON AND MOVE. ALSO WHEN TURNING TO THE RIGHT OR LEFT, THE SUSPENSION FEELS LIKE THE STREET OR ROAD IS REALLY BUMPY WHEN ITS NOT. REGRET BUYING A JEEP.
Corrective Action:
HAVE HAD THE JEEP FOR ONLY 3 WEEKS NOW AND ON THE SECOND WEEK THE "ENGINE LIGHT" TURNED ON, TOOK IT TO THE DEALERSHIP AND WAS TOLD IT WAS DUE TO NOT CLOSING TIGHT THE GAS CAP TIGHT WHEN I PUT GAS BUT THE THING IS THAT "I" HAD NOT EVEN FUELED IT BECAUSE I DID NOT HAVE THE JEEP LONG ENOUGH TO NEED TO FUEL IT UP. THE "SESPENSION", STEERING IS VERY WOBBLY TO AND FROM ANY WHERE I DRIVE IT IN TOWN OR CITY AND MORE SO WHEN I DRIVE IT ON THE FREEWAY, IT IS A TASK AND SRUGGLE; ARMS AND HANDS ARE SORE AFTER I GET HOME FOR ME TO TRY TO KEEP IT STEADY , IF I DO NOT STAY FOCUS AND HOLD TIGHT ONTO THE STEERING WHEEL WHEN DRIVING IT , THE JEEP WILL GO ON EITHER TO THE LEFT OR RIGHT. I HAVE TO BE VERY EXTRA FOCUSED AND CAREFUL WHEN CHANGING LANES AS THE MANOUVER WHEN DOING SO OR STREERING TO DRIVE/CHANGING LANES IS NOT PLEASANT NOR STEADY BUT WOBBLY AND IF I DO NOT HOLD ON TIGHT TO THE STEERING WHEEL, THE JEEP WILL GO OFF THE ROAD. THE "BREAKS", WHEN I BREAK, THE JEEP IS LATE IN STOPING, I HAVE TO CALCULATE TO BREAK WAY AHEAD IN ORDER NOT TO HIT THE VEHICLE IN FRONT OF ME ALSO WHEN STARTING BACK UP FROM MY FOOT ON THE BREAK, IT DOES NOT TAKE OFF AS SOON AS I LET OFF THE BREAK AS I EXPEXT IT TO BUT JERKS INSTEAD TAKING TIME TO DRIVE ON AND MOVE. ALSO WHEN TURNING TO THE RIGHT OR LEFT, THE SUSPENSION FEELS LIKE THE STREET OR ROAD IS REALLY BUMPY WHEN ITS NOT. REGRET BUYING A JEEP.
Additional Notes:
HAVE HAD THE JEEP FOR ONLY 3 WEEKS NOW AND ON THE SECOND WEEK THE "ENGINE LIGHT" TURNED ON, TOOK IT TO THE DEALERSHIP AND WAS TOLD IT WAS DUE TO NOT CLOSING TIGHT THE GAS CAP TIGHT WHEN I PUT GAS BUT THE THING IS THAT "I" HAD NOT EVEN FUELED IT BECAUSE I DID NOT HAVE THE JEEP LONG ENOUGH TO NEED TO FUEL IT UP. THE "SESPENSION", STEERING IS VERY WOBBLY TO AND FROM ANY WHERE I DRIVE IT IN TOWN OR CITY AND MORE SO WHEN I DRIVE IT ON THE FREEWAY, IT IS A TASK AND SRUGGLE; ARMS AND HANDS ARE SORE AFTER I GET HOME FOR ME TO TRY TO KEEP IT STEADY , IF I DO NOT STAY FOCUS AND HOLD TIGHT ONTO THE STEERING WHEEL WHEN DRIVING IT , THE JEEP WILL GO ON EITHER TO THE LEFT OR RIGHT. I HAVE TO BE VERY EXTRA FOCUSED AND CAREFUL WHEN CHANGING LANES AS THE MANOUVER WHEN DOING SO OR STREERING TO DRIVE/CHANGING LANES IS NOT PLEASANT NOR STEADY BUT WOBBLY AND IF I DO NOT HOLD ON TIGHT TO THE STEERING WHEEL, THE JEEP WILL GO OFF THE ROAD. THE "BREAKS", WHEN I BREAK, THE JEEP IS LATE IN STOPING, I HAVE TO CALCULATE TO BREAK WAY AHEAD IN ORDER NOT TO HIT THE VEHICLE IN FRONT OF ME ALSO WHEN STARTING BACK UP FROM MY FOOT ON THE BREAK, IT DOES NOT TAKE OFF AS SOON AS I LET OFF THE BREAK AS I EXPEXT IT TO BUT JERKS INSTEAD TAKING TIME TO DRIVE ON AND MOVE. ALSO WHEN TURNING TO THE RIGHT OR LEFT, THE SUSPENSION FEELS LIKE THE STREET OR ROAD IS REALLY BUMPY WHEN ITS NOT. REGRET BUYING A JEEP.
Mfg Campaign: 11258784
Recall Date: Sep 29, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
HAVE HAD THE JEEP FOR ONLY 3 WEEKS NOW AND ON THE SECOND WEEK THE "ENGINE LIGHT" TURNED ON, TOOK IT TO THE DEALERSHIP AND WAS TOLD IT WAS DUE TO NOT CLOSING TIGHT THE GAS CAP TIGHT WHEN I PUT GAS BUT THE THING IS THAT "I" HAD NOT EVEN FUELED IT BECAUSE I DID NOT HAVE THE JEEP LONG ENOUGH TO NEED TO FUEL IT UP. THE "SESPENSION", STEERING IS VERY WOBBLY TO AND FROM ANY WHERE I DRIVE IT IN TOWN OR CITY AND MORE SO WHEN I DRIVE IT ON THE FREEWAY, IT IS A TASK AND SRUGGLE; ARMS AND HANDS ARE SORE AFTER I GET HOME FOR ME TO TRY TO KEEP IT STEADY , IF I DO NOT STAY FOCUS AND HOLD TIGHT ONTO THE STEERING WHEEL WHEN DRIVING IT , THE JEEP WILL GO ON EITHER TO THE LEFT OR RIGHT. I HAVE TO BE VERY EXTRA FOCUSED AND CAREFUL WHEN CHANGING LANES AS THE MANOUVER WHEN DOING SO OR STREERING TO DRIVE/CHANGING LANES IS NOT PLEASANT NOR STEADY BUT WOBBLY AND IF I DO NOT HOLD ON TIGHT TO THE STEERING WHEEL, THE JEEP WILL GO OFF THE ROAD. THE "BREAKS", WHEN I BREAK, THE JEEP IS LATE IN STOPING, I HAVE TO CALCULATE TO BREAK WAY AHEAD IN ORDER NOT TO HIT THE VEHICLE IN FRONT OF ME ALSO WHEN STARTING BACK UP FROM MY FOOT ON THE BREAK, IT DOES NOT TAKE OFF AS SOON AS I LET OFF THE BREAK AS I EXPEXT IT TO BUT JERKS INSTEAD TAKING TIME TO DRIVE ON AND MOVE. ALSO WHEN TURNING TO THE RIGHT OR LEFT, THE SUSPENSION FEELS LIKE THE STREET OR ROAD IS REALLY BUMPY WHEN ITS NOT. REGRET BUYING A JEEP.
Corrective Action:
HAVE HAD THE JEEP FOR ONLY 3 WEEKS NOW AND ON THE SECOND WEEK THE "ENGINE LIGHT" TURNED ON, TOOK IT TO THE DEALERSHIP AND WAS TOLD IT WAS DUE TO NOT CLOSING TIGHT THE GAS CAP TIGHT WHEN I PUT GAS BUT THE THING IS THAT "I" HAD NOT EVEN FUELED IT BECAUSE I DID NOT HAVE THE JEEP LONG ENOUGH TO NEED TO FUEL IT UP. THE "SESPENSION", STEERING IS VERY WOBBLY TO AND FROM ANY WHERE I DRIVE IT IN TOWN OR CITY AND MORE SO WHEN I DRIVE IT ON THE FREEWAY, IT IS A TASK AND SRUGGLE; ARMS AND HANDS ARE SORE AFTER I GET HOME FOR ME TO TRY TO KEEP IT STEADY , IF I DO NOT STAY FOCUS AND HOLD TIGHT ONTO THE STEERING WHEEL WHEN DRIVING IT , THE JEEP WILL GO ON EITHER TO THE LEFT OR RIGHT. I HAVE TO BE VERY EXTRA FOCUSED AND CAREFUL WHEN CHANGING LANES AS THE MANOUVER WHEN DOING SO OR STREERING TO DRIVE/CHANGING LANES IS NOT PLEASANT NOR STEADY BUT WOBBLY AND IF I DO NOT HOLD ON TIGHT TO THE STEERING WHEEL, THE JEEP WILL GO OFF THE ROAD. THE "BREAKS", WHEN I BREAK, THE JEEP IS LATE IN STOPING, I HAVE TO CALCULATE TO BREAK WAY AHEAD IN ORDER NOT TO HIT THE VEHICLE IN FRONT OF ME ALSO WHEN STARTING BACK UP FROM MY FOOT ON THE BREAK, IT DOES NOT TAKE OFF AS SOON AS I LET OFF THE BREAK AS I EXPEXT IT TO BUT JERKS INSTEAD TAKING TIME TO DRIVE ON AND MOVE. ALSO WHEN TURNING TO THE RIGHT OR LEFT, THE SUSPENSION FEELS LIKE THE STREET OR ROAD IS REALLY BUMPY WHEN ITS NOT. REGRET BUYING A JEEP.
Additional Notes:
HAVE HAD THE JEEP FOR ONLY 3 WEEKS NOW AND ON THE SECOND WEEK THE "ENGINE LIGHT" TURNED ON, TOOK IT TO THE DEALERSHIP AND WAS TOLD IT WAS DUE TO NOT CLOSING TIGHT THE GAS CAP TIGHT WHEN I PUT GAS BUT THE THING IS THAT "I" HAD NOT EVEN FUELED IT BECAUSE I DID NOT HAVE THE JEEP LONG ENOUGH TO NEED TO FUEL IT UP. THE "SESPENSION", STEERING IS VERY WOBBLY TO AND FROM ANY WHERE I DRIVE IT IN TOWN OR CITY AND MORE SO WHEN I DRIVE IT ON THE FREEWAY, IT IS A TASK AND SRUGGLE; ARMS AND HANDS ARE SORE AFTER I GET HOME FOR ME TO TRY TO KEEP IT STEADY , IF I DO NOT STAY FOCUS AND HOLD TIGHT ONTO THE STEERING WHEEL WHEN DRIVING IT , THE JEEP WILL GO ON EITHER TO THE LEFT OR RIGHT. I HAVE TO BE VERY EXTRA FOCUSED AND CAREFUL WHEN CHANGING LANES AS THE MANOUVER WHEN DOING SO OR STREERING TO DRIVE/CHANGING LANES IS NOT PLEASANT NOR STEADY BUT WOBBLY AND IF I DO NOT HOLD ON TIGHT TO THE STEERING WHEEL, THE JEEP WILL GO OFF THE ROAD. THE "BREAKS", WHEN I BREAK, THE JEEP IS LATE IN STOPING, I HAVE TO CALCULATE TO BREAK WAY AHEAD IN ORDER NOT TO HIT THE VEHICLE IN FRONT OF ME ALSO WHEN STARTING BACK UP FROM MY FOOT ON THE BREAK, IT DOES NOT TAKE OFF AS SOON AS I LET OFF THE BREAK AS I EXPEXT IT TO BUT JERKS INSTEAD TAKING TIME TO DRIVE ON AND MOVE. ALSO WHEN TURNING TO THE RIGHT OR LEFT, THE SUSPENSION FEELS LIKE THE STREET OR ROAD IS REALLY BUMPY WHEN ITS NOT. REGRET BUYING A JEEP.
Mfg Campaign: 11258784
Recall Date: Sep 29, 2019
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
BOUGHT A 2018 JEEP JLU NEW. HAD IT FOR ONLY 5 MONTHS AND ALL OF THE WELDS ON THE FRAME AND AXLES AND OTHER COMPONENTS HAVE RUSTED. HAS ONLY BEEN DRIVEN ON THE ROAD AND NEVER SEEN ITS FIRST WINTER
Corrective Action:
BOUGHT A 2018 JEEP JLU NEW. HAD IT FOR ONLY 5 MONTHS AND ALL OF THE WELDS ON THE FRAME AND AXLES AND OTHER COMPONENTS HAVE RUSTED. HAS ONLY BEEN DRIVEN ON THE ROAD AND NEVER SEEN ITS FIRST WINTER
Additional Notes:
BOUGHT A 2018 JEEP JLU NEW. HAD IT FOR ONLY 5 MONTHS AND ALL OF THE WELDS ON THE FRAME AND AXLES AND OTHER COMPONENTS HAVE RUSTED. HAS ONLY BEEN DRIVEN ON THE ROAD AND NEVER SEEN ITS FIRST WINTER
Mfg Campaign: 11258899
Recall Date: Sep 29, 2019
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
BOUGHT A 2018 JEEP JLU NEW. HAD IT FOR ONLY 5 MONTHS AND ALL OF THE WELDS ON THE FRAME AND AXLES AND OTHER COMPONENTS HAVE RUSTED. HAS ONLY BEEN DRIVEN ON THE ROAD AND NEVER SEEN ITS FIRST WINTER
Corrective Action:
BOUGHT A 2018 JEEP JLU NEW. HAD IT FOR ONLY 5 MONTHS AND ALL OF THE WELDS ON THE FRAME AND AXLES AND OTHER COMPONENTS HAVE RUSTED. HAS ONLY BEEN DRIVEN ON THE ROAD AND NEVER SEEN ITS FIRST WINTER
Additional Notes:
BOUGHT A 2018 JEEP JLU NEW. HAD IT FOR ONLY 5 MONTHS AND ALL OF THE WELDS ON THE FRAME AND AXLES AND OTHER COMPONENTS HAVE RUSTED. HAS ONLY BEEN DRIVEN ON THE ROAD AND NEVER SEEN ITS FIRST WINTER
Mfg Campaign: 11258899
Recall Date: Sep 29, 2019
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
STEERING WONDERS AND IS UNRESPONSIVE AT HIGHWAY SPEEDS REQUIRING CONSTANT CORRECTION. THIS PROBLEM HAS NOTHING TO DO WITH THE DAMPER OR TRACK BAR, AS I HAVE HAD THESE REPLACED, YET THE PROBLEM PERSISTS (9/29/2019). I ALSO, HAD THE BCM BODY CONTROL MODULE FAIL (7/11/2019) WHILE IN MOTION WHICH CAUSED THE STEERING TO LOCKUP AND THE JEEP NOT RESPOND (THANKFULLY THIS WAS A LOW SPEED INCIDENT).
Corrective Action:
STEERING WONDERS AND IS UNRESPONSIVE AT HIGHWAY SPEEDS REQUIRING CONSTANT CORRECTION. THIS PROBLEM HAS NOTHING TO DO WITH THE DAMPER OR TRACK BAR, AS I HAVE HAD THESE REPLACED, YET THE PROBLEM PERSISTS (9/29/2019). I ALSO, HAD THE BCM BODY CONTROL MODULE FAIL (7/11/2019) WHILE IN MOTION WHICH CAUSED THE STEERING TO LOCKUP AND THE JEEP NOT RESPOND (THANKFULLY THIS WAS A LOW SPEED INCIDENT).
Additional Notes:
STEERING WONDERS AND IS UNRESPONSIVE AT HIGHWAY SPEEDS REQUIRING CONSTANT CORRECTION. THIS PROBLEM HAS NOTHING TO DO WITH THE DAMPER OR TRACK BAR, AS I HAVE HAD THESE REPLACED, YET THE PROBLEM PERSISTS (9/29/2019). I ALSO, HAD THE BCM BODY CONTROL MODULE FAIL (7/11/2019) WHILE IN MOTION WHICH CAUSED THE STEERING TO LOCKUP AND THE JEEP NOT RESPOND (THANKFULLY THIS WAS A LOW SPEED INCIDENT).
Mfg Campaign: 11258906
Recall Date: Sep 29, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
STEERING WONDERS AND IS UNRESPONSIVE AT HIGHWAY SPEEDS REQUIRING CONSTANT CORRECTION. THIS PROBLEM HAS NOTHING TO DO WITH THE DAMPER OR TRACK BAR, AS I HAVE HAD THESE REPLACED, YET THE PROBLEM PERSISTS (9/29/2019). I ALSO, HAD THE BCM BODY CONTROL MODULE FAIL (7/11/2019) WHILE IN MOTION WHICH CAUSED THE STEERING TO LOCKUP AND THE JEEP NOT RESPOND (THANKFULLY THIS WAS A LOW SPEED INCIDENT).
Corrective Action:
STEERING WONDERS AND IS UNRESPONSIVE AT HIGHWAY SPEEDS REQUIRING CONSTANT CORRECTION. THIS PROBLEM HAS NOTHING TO DO WITH THE DAMPER OR TRACK BAR, AS I HAVE HAD THESE REPLACED, YET THE PROBLEM PERSISTS (9/29/2019). I ALSO, HAD THE BCM BODY CONTROL MODULE FAIL (7/11/2019) WHILE IN MOTION WHICH CAUSED THE STEERING TO LOCKUP AND THE JEEP NOT RESPOND (THANKFULLY THIS WAS A LOW SPEED INCIDENT).
Additional Notes:
STEERING WONDERS AND IS UNRESPONSIVE AT HIGHWAY SPEEDS REQUIRING CONSTANT CORRECTION. THIS PROBLEM HAS NOTHING TO DO WITH THE DAMPER OR TRACK BAR, AS I HAVE HAD THESE REPLACED, YET THE PROBLEM PERSISTS (9/29/2019). I ALSO, HAD THE BCM BODY CONTROL MODULE FAIL (7/11/2019) WHILE IN MOTION WHICH CAUSED THE STEERING TO LOCKUP AND THE JEEP NOT RESPOND (THANKFULLY THIS WAS A LOW SPEED INCIDENT).
Mfg Campaign: 11258906
Recall Date: Sep 29, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
STEERING WONDERS AND IS UNRESPONSIVE AT HIGHWAY SPEEDS REQUIRING CONSTANT CORRECTION. THIS PROBLEM HAS NOTHING TO DO WITH THE DAMPER OR TRACK BAR, AS I HAVE HAD THESE REPLACED, YET THE PROBLEM PERSISTS (9/29/2019). I ALSO, HAD THE BCM BODY CONTROL MODULE FAIL (7/11/2019) WHILE IN MOTION WHICH CAUSED THE STEERING TO LOCKUP AND THE JEEP NOT RESPOND (THANKFULLY THIS WAS A LOW SPEED INCIDENT).
Corrective Action:
STEERING WONDERS AND IS UNRESPONSIVE AT HIGHWAY SPEEDS REQUIRING CONSTANT CORRECTION. THIS PROBLEM HAS NOTHING TO DO WITH THE DAMPER OR TRACK BAR, AS I HAVE HAD THESE REPLACED, YET THE PROBLEM PERSISTS (9/29/2019). I ALSO, HAD THE BCM BODY CONTROL MODULE FAIL (7/11/2019) WHILE IN MOTION WHICH CAUSED THE STEERING TO LOCKUP AND THE JEEP NOT RESPOND (THANKFULLY THIS WAS A LOW SPEED INCIDENT).
Additional Notes:
STEERING WONDERS AND IS UNRESPONSIVE AT HIGHWAY SPEEDS REQUIRING CONSTANT CORRECTION. THIS PROBLEM HAS NOTHING TO DO WITH THE DAMPER OR TRACK BAR, AS I HAVE HAD THESE REPLACED, YET THE PROBLEM PERSISTS (9/29/2019). I ALSO, HAD THE BCM BODY CONTROL MODULE FAIL (7/11/2019) WHILE IN MOTION WHICH CAUSED THE STEERING TO LOCKUP AND THE JEEP NOT RESPOND (THANKFULLY THIS WAS A LOW SPEED INCIDENT).
Mfg Campaign: 11258906
Recall Date: Sep 29, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I PURCHASED MY 'NEW' 2018 JL JEEP WRANGLER/RUBICON LESS THAN ONE MONTH AGO. IT HAS UNDER 1400 MILES ON IT AND I HAVE HAD TO GET OUT AND CHECK MY TIRES NUMEROUS TIMES THINKING ONE WAS FLAT BECAUSE IT WAS PULLING TO ONE SIDE. IT IS VERY HARD TO CONTROL AND IT LOOKS LIKE I AM INTOXICATED WHILE DRIVING THIS VEHICLE. IT LOOKS LIKE ONE RECALL ON THE STEERING DAMPER WAS REPLACED BEFORE THE PURCHASE, BUT NOT EVEN SURE IF IT WAS REALLY REPLACED. THE LEFT REAR SHOCK WAS LEAKING AND SUPPOSABLY REPLACED TOO. UNDER WARRANTY OF COURSE. I WILL BE CONTACTING A CHRYSLER DEALERSHIP TOMORROW AND CALLING JEEP. I WANT THEM TO CHECK THE ALIGNMENT, STEERING AND MAKE SURE THE RECALL WAS COMPLETED PROPERLY. I WILL BE TAKING IT TO A DIFFERENT DEALERSHIP THAN THE ONE THAT I PURCHASED IT FROM. I AM DEVASTATED AND WORRIED ABOUT MY SAFETY, MY FAMILY'S SAFETY AND THE SAFETY OF OTHERS ON THE RODE. CHRYSLER NEEDS TO ADDRESS THIS ISSUE. I WILL ALSO BE HAVING A SPECIALIST CHECKING THE WELDS AS WELL AFTER READING THROUGH THESE COMPLAINTS. WITH WINTER ON ITS WAY, I WILL HAVE NO CHOICE BUT TO DRIVE IT. IT WILL BE SCARY ON TREACHEROUS WINTER ROADS. I ALSO WAS DRIVING AN AVG OF 68 ON A TWO LANE HIGHWAY AND WENT OVER A SMALL SMOOTH BUMP IN THE ROAD... THE KIND THAT MAKES YOUR STOMACH TICKLE.... I ABOUT LOST CONTROL. IT IS SO HARD TO KEEP IN YOUR DRIVING LANE. I HAVE DROVE A JEEP SINCE 2010 AND ALWAYS SAID I WOULDN'T BUY ANYTHING ELSE. I REALLY HOPE CHRYSLER WILL TAKE CARE OF THEIR JEEP FAMILY AND FIX THIS PROBLEM. MAKES ME SICK TO THINK I JUST SPENT $43000 ON A VEHICLE I SHOULDN'T DRIVE. THE PREMIUM AUDIO IS ALSO 'NOT PREMIUM'.... AWFUL. VARIOUS SPEEDS, VARIOUS MILEAGE AT TIME OF EVENTS- NOTICE RIGHT AWAY AFTER PURCHASE, HOWEVER THOUGHT I JUST NEEDED TO GET USE TO DRIVING A NEW VEHICLE.
Corrective Action:
I PURCHASED MY 'NEW' 2018 JL JEEP WRANGLER/RUBICON LESS THAN ONE MONTH AGO. IT HAS UNDER 1400 MILES ON IT AND I HAVE HAD TO GET OUT AND CHECK MY TIRES NUMEROUS TIMES THINKING ONE WAS FLAT BECAUSE IT WAS PULLING TO ONE SIDE. IT IS VERY HARD TO CONTROL AND IT LOOKS LIKE I AM INTOXICATED WHILE DRIVING THIS VEHICLE. IT LOOKS LIKE ONE RECALL ON THE STEERING DAMPER WAS REPLACED BEFORE THE PURCHASE, BUT NOT EVEN SURE IF IT WAS REALLY REPLACED. THE LEFT REAR SHOCK WAS LEAKING AND SUPPOSABLY REPLACED TOO. UNDER WARRANTY OF COURSE. I WILL BE CONTACTING A CHRYSLER DEALERSHIP TOMORROW AND CALLING JEEP. I WANT THEM TO CHECK THE ALIGNMENT, STEERING AND MAKE SURE THE RECALL WAS COMPLETED PROPERLY. I WILL BE TAKING IT TO A DIFFERENT DEALERSHIP THAN THE ONE THAT I PURCHASED IT FROM. I AM DEVASTATED AND WORRIED ABOUT MY SAFETY, MY FAMILY'S SAFETY AND THE SAFETY OF OTHERS ON THE RODE. CHRYSLER NEEDS TO ADDRESS THIS ISSUE. I WILL ALSO BE HAVING A SPECIALIST CHECKING THE WELDS AS WELL AFTER READING THROUGH THESE COMPLAINTS. WITH WINTER ON ITS WAY, I WILL HAVE NO CHOICE BUT TO DRIVE IT. IT WILL BE SCARY ON TREACHEROUS WINTER ROADS. I ALSO WAS DRIVING AN AVG OF 68 ON A TWO LANE HIGHWAY AND WENT OVER A SMALL SMOOTH BUMP IN THE ROAD... THE KIND THAT MAKES YOUR STOMACH TICKLE.... I ABOUT LOST CONTROL. IT IS SO HARD TO KEEP IN YOUR DRIVING LANE. I HAVE DROVE A JEEP SINCE 2010 AND ALWAYS SAID I WOULDN'T BUY ANYTHING ELSE. I REALLY HOPE CHRYSLER WILL TAKE CARE OF THEIR JEEP FAMILY AND FIX THIS PROBLEM. MAKES ME SICK TO THINK I JUST SPENT $43000 ON A VEHICLE I SHOULDN'T DRIVE. THE PREMIUM AUDIO IS ALSO 'NOT PREMIUM'.... AWFUL. VARIOUS SPEEDS, VARIOUS MILEAGE AT TIME OF EVENTS- NOTICE RIGHT AWAY AFTER PURCHASE, HOWEVER THOUGHT I JUST NEEDED TO GET USE TO DRIVING A NEW VEHICLE.
Additional Notes:
I PURCHASED MY 'NEW' 2018 JL JEEP WRANGLER/RUBICON LESS THAN ONE MONTH AGO. IT HAS UNDER 1400 MILES ON IT AND I HAVE HAD TO GET OUT AND CHECK MY TIRES NUMEROUS TIMES THINKING ONE WAS FLAT BECAUSE IT WAS PULLING TO ONE SIDE. IT IS VERY HARD TO CONTROL AND IT LOOKS LIKE I AM INTOXICATED WHILE DRIVING THIS VEHICLE. IT LOOKS LIKE ONE RECALL ON THE STEERING DAMPER WAS REPLACED BEFORE THE PURCHASE, BUT NOT EVEN SURE IF IT WAS REALLY REPLACED. THE LEFT REAR SHOCK WAS LEAKING AND SUPPOSABLY REPLACED TOO. UNDER WARRANTY OF COURSE. I WILL BE CONTACTING A CHRYSLER DEALERSHIP TOMORROW AND CALLING JEEP. I WANT THEM TO CHECK THE ALIGNMENT, STEERING AND MAKE SURE THE RECALL WAS COMPLETED PROPERLY. I WILL BE TAKING IT TO A DIFFERENT DEALERSHIP THAN THE ONE THAT I PURCHASED IT FROM. I AM DEVASTATED AND WORRIED ABOUT MY SAFETY, MY FAMILY'S SAFETY AND THE SAFETY OF OTHERS ON THE RODE. CHRYSLER NEEDS TO ADDRESS THIS ISSUE. I WILL ALSO BE HAVING A SPECIALIST CHECKING THE WELDS AS WELL AFTER READING THROUGH THESE COMPLAINTS. WITH WINTER ON ITS WAY, I WILL HAVE NO CHOICE BUT TO DRIVE IT. IT WILL BE SCARY ON TREACHEROUS WINTER ROADS. I ALSO WAS DRIVING AN AVG OF 68 ON A TWO LANE HIGHWAY AND WENT OVER A SMALL SMOOTH BUMP IN THE ROAD... THE KIND THAT MAKES YOUR STOMACH TICKLE.... I ABOUT LOST CONTROL. IT IS SO HARD TO KEEP IN YOUR DRIVING LANE. I HAVE DROVE A JEEP SINCE 2010 AND ALWAYS SAID I WOULDN'T BUY ANYTHING ELSE. I REALLY HOPE CHRYSLER WILL TAKE CARE OF THEIR JEEP FAMILY AND FIX THIS PROBLEM. MAKES ME SICK TO THINK I JUST SPENT $43000 ON A VEHICLE I SHOULDN'T DRIVE. THE PREMIUM AUDIO IS ALSO 'NOT PREMIUM'.... AWFUL. VARIOUS SPEEDS, VARIOUS MILEAGE AT TIME OF EVENTS- NOTICE RIGHT AWAY AFTER PURCHASE, HOWEVER THOUGHT I JUST NEEDED TO GET USE TO DRIVING A NEW VEHICLE.
Mfg Campaign: 11258904
Recall Date: Sep 29, 2019
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
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