Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VA6
Recall Date: Sep 26, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017 Dodge Caravan and Jeep Wrangler vehicles. The brake switches on these vehicles may malfunction, keeping the brake lights illuminated and/or allowing the vehicle to be shifted out of the PARK position without the brake pedal being pushed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U09
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2017 Jeep Wrangler vehicles manufactured November 1, 2016, to November 3, 2016. The affected vehicles may have a fuel tank that has a cracked or broken control valve, possibly resulting in a fuel leak in a rollover event, debris in the fuel tank and/or the potential of over fueling the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S90
Recall Date: Nov 23, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016-2017 Jeep Wrangler vehicles manufactured June 16, 2015, to August 14, 2016. In certain crash conditions, the front impact sensor wiring may be pulled until it detaches before a signal can be received by the Occupant Restraint Controller (ORC).
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S76
Recall Date: Oct 13, 2016
Consumer Complaints
375 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
ON 04/28/2018 I WENT OFF ROADING TO MY FAVORITE TRAIL. THE JEEP WAS STATIONARY UNTILTHE CAR STARTD TO SLOWLY MOVE WHILE IT WAS ON PARK. IN AN ATTEMPT TO BREAKS AND STEER AWAY FROM THE WATER THE TRUCK STEERING AND BREAK WASN'T RESPONDING TO EITHER DIRECTION. TOOK POLICE ENFORCEMENT A WHILE TO RESPOND AND AS THEY ARRIVE THE TIDE TOOK THE VEHICLE AND SUBMERGED ALL THE WAY TO THE FLOOR BOARD
Corrective Action:
ON 04/28/2018 I WENT OFF ROADING TO MY FAVORITE TRAIL. THE JEEP WAS STATIONARY UNTILTHE CAR STARTD TO SLOWLY MOVE WHILE IT WAS ON PARK. IN AN ATTEMPT TO BREAKS AND STEER AWAY FROM THE WATER THE TRUCK STEERING AND BREAK WASN'T RESPONDING TO EITHER DIRECTION. TOOK POLICE ENFORCEMENT A WHILE TO RESPOND AND AS THEY ARRIVE THE TIDE TOOK THE VEHICLE AND SUBMERGED ALL THE WAY TO THE FLOOR BOARD
Additional Notes:
ON 04/28/2018 I WENT OFF ROADING TO MY FAVORITE TRAIL. THE JEEP WAS STATIONARY UNTILTHE CAR STARTD TO SLOWLY MOVE WHILE IT WAS ON PARK. IN AN ATTEMPT TO BREAKS AND STEER AWAY FROM THE WATER THE TRUCK STEERING AND BREAK WASN'T RESPONDING TO EITHER DIRECTION. TOOK POLICE ENFORCEMENT A WHILE TO RESPOND AND AS THEY ARRIVE THE TIDE TOOK THE VEHICLE AND SUBMERGED ALL THE WAY TO THE FLOOR BOARD
Mfg Campaign: 11166395
Recall Date: Jan 10, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
ON 04/28/2018 I WENT OFF ROADING TO MY FAVORITE TRAIL. THE JEEP WAS STATIONARY UNTILTHE CAR STARTD TO SLOWLY MOVE WHILE IT WAS ON PARK. IN AN ATTEMPT TO BREAKS AND STEER AWAY FROM THE WATER THE TRUCK STEERING AND BREAK WASN'T RESPONDING TO EITHER DIRECTION. TOOK POLICE ENFORCEMENT A WHILE TO RESPOND AND AS THEY ARRIVE THE TIDE TOOK THE VEHICLE AND SUBMERGED ALL THE WAY TO THE FLOOR BOARD
Corrective Action:
ON 04/28/2018 I WENT OFF ROADING TO MY FAVORITE TRAIL. THE JEEP WAS STATIONARY UNTILTHE CAR STARTD TO SLOWLY MOVE WHILE IT WAS ON PARK. IN AN ATTEMPT TO BREAKS AND STEER AWAY FROM THE WATER THE TRUCK STEERING AND BREAK WASN'T RESPONDING TO EITHER DIRECTION. TOOK POLICE ENFORCEMENT A WHILE TO RESPOND AND AS THEY ARRIVE THE TIDE TOOK THE VEHICLE AND SUBMERGED ALL THE WAY TO THE FLOOR BOARD
Additional Notes:
ON 04/28/2018 I WENT OFF ROADING TO MY FAVORITE TRAIL. THE JEEP WAS STATIONARY UNTILTHE CAR STARTD TO SLOWLY MOVE WHILE IT WAS ON PARK. IN AN ATTEMPT TO BREAKS AND STEER AWAY FROM THE WATER THE TRUCK STEERING AND BREAK WASN'T RESPONDING TO EITHER DIRECTION. TOOK POLICE ENFORCEMENT A WHILE TO RESPOND AND AS THEY ARRIVE THE TIDE TOOK THE VEHICLE AND SUBMERGED ALL THE WAY TO THE FLOOR BOARD
Mfg Campaign: 11166395
Recall Date: Jan 10, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
ON EXTENDED HIGHWAY DRIVING JEEP LOOSES POWER SUDDENLY AND SLOWS TO A STOP. ONCE STOPPED, THE VEHICLE MUST KEYED ON/OFF SEVERAL TIMES TO RESUME NORMAL DRIVING. THIS HAS HAPPENED THREE TIMES, AND EACH TIME IT HAS BEEN ON EXTENDED INTERSTATE TRIPS OVER 3+ HRS. NO CEL CODES HAVE BEEN THROWN SO THE DEALER HAS NOT TAKEN THE PROBLEM SERIOUSLY. I'M NOT EVEN SURE THE DEALERSHIP HAS EVEN DISCUSSED THE PROBLEM WITH JEEP TECHNICAL SUPPORT. WE ARE UNSURE WHAT TO DO WITH THE VEHICLE AS WE DO NOT TRUST TO TAKE IT FOR ANY TYPE OF TRIP. IT HAS BEEN TO THE DEALER FOR MANY OTHER ISSUES UNDER WARRANTY AND I WONDER IF THEY ARE ALL RELATED SOMEHOW VIA AN ISSUE WITH THE ENGINE COMPUTER OR ELECTRICAL SYSTEM.
Corrective Action:
ON EXTENDED HIGHWAY DRIVING JEEP LOOSES POWER SUDDENLY AND SLOWS TO A STOP. ONCE STOPPED, THE VEHICLE MUST KEYED ON/OFF SEVERAL TIMES TO RESUME NORMAL DRIVING. THIS HAS HAPPENED THREE TIMES, AND EACH TIME IT HAS BEEN ON EXTENDED INTERSTATE TRIPS OVER 3+ HRS. NO CEL CODES HAVE BEEN THROWN SO THE DEALER HAS NOT TAKEN THE PROBLEM SERIOUSLY. I'M NOT EVEN SURE THE DEALERSHIP HAS EVEN DISCUSSED THE PROBLEM WITH JEEP TECHNICAL SUPPORT. WE ARE UNSURE WHAT TO DO WITH THE VEHICLE AS WE DO NOT TRUST TO TAKE IT FOR ANY TYPE OF TRIP. IT HAS BEEN TO THE DEALER FOR MANY OTHER ISSUES UNDER WARRANTY AND I WONDER IF THEY ARE ALL RELATED SOMEHOW VIA AN ISSUE WITH THE ENGINE COMPUTER OR ELECTRICAL SYSTEM.
Additional Notes:
ON EXTENDED HIGHWAY DRIVING JEEP LOOSES POWER SUDDENLY AND SLOWS TO A STOP. ONCE STOPPED, THE VEHICLE MUST KEYED ON/OFF SEVERAL TIMES TO RESUME NORMAL DRIVING. THIS HAS HAPPENED THREE TIMES, AND EACH TIME IT HAS BEEN ON EXTENDED INTERSTATE TRIPS OVER 3+ HRS. NO CEL CODES HAVE BEEN THROWN SO THE DEALER HAS NOT TAKEN THE PROBLEM SERIOUSLY. I'M NOT EVEN SURE THE DEALERSHIP HAS EVEN DISCUSSED THE PROBLEM WITH JEEP TECHNICAL SUPPORT. WE ARE UNSURE WHAT TO DO WITH THE VEHICLE AS WE DO NOT TRUST TO TAKE IT FOR ANY TYPE OF TRIP. IT HAS BEEN TO THE DEALER FOR MANY OTHER ISSUES UNDER WARRANTY AND I WONDER IF THEY ARE ALL RELATED SOMEHOW VIA AN ISSUE WITH THE ENGINE COMPUTER OR ELECTRICAL SYSTEM.
Mfg Campaign: 11165164
Recall Date: Jan 8, 2019
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
AC COMPRESSOR FAILURE AND BAD TRANSMISSION. LEAKING ANTIFREEZE
Corrective Action:
AC COMPRESSOR FAILURE AND BAD TRANSMISSION. LEAKING ANTIFREEZE
Additional Notes:
AC COMPRESSOR FAILURE AND BAD TRANSMISSION. LEAKING ANTIFREEZE
Mfg Campaign: 11165364
Recall Date: Jan 5, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
AC COMPRESSOR FAILURE AND BAD TRANSMISSION. LEAKING ANTIFREEZE
Corrective Action:
AC COMPRESSOR FAILURE AND BAD TRANSMISSION. LEAKING ANTIFREEZE
Additional Notes:
AC COMPRESSOR FAILURE AND BAD TRANSMISSION. LEAKING ANTIFREEZE
Mfg Campaign: 11165364
Recall Date: Jan 5, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
AC COMPRESSOR FAILURE AND BAD TRANSMISSION. LEAKING ANTIFREEZE
Corrective Action:
AC COMPRESSOR FAILURE AND BAD TRANSMISSION. LEAKING ANTIFREEZE
Additional Notes:
AC COMPRESSOR FAILURE AND BAD TRANSMISSION. LEAKING ANTIFREEZE
Mfg Campaign: 11165364
Recall Date: Jan 5, 2019
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
VEHICLE WAS STRUCK ON FRONT PASSENGER SIDE DOOR BY VEHICLE THAT RAN A RED LIGHT. NO AIRBAGS DEPLOYED, HOWEVER MAJOR DAMAGE WAS DONE TO VEHICLE, POSSIBLY TOTALED. DRIVER WAS ALSO INJURED IN CHEST AREA. *DT *TR
Corrective Action:
VEHICLE WAS STRUCK ON FRONT PASSENGER SIDE DOOR BY VEHICLE THAT RAN A RED LIGHT. NO AIRBAGS DEPLOYED, HOWEVER MAJOR DAMAGE WAS DONE TO VEHICLE, POSSIBLY TOTALED. DRIVER WAS ALSO INJURED IN CHEST AREA. *DT *TR
Additional Notes:
VEHICLE WAS STRUCK ON FRONT PASSENGER SIDE DOOR BY VEHICLE THAT RAN A RED LIGHT. NO AIRBAGS DEPLOYED, HOWEVER MAJOR DAMAGE WAS DONE TO VEHICLE, POSSIBLY TOTALED. DRIVER WAS ALSO INJURED IN CHEST AREA. *DT *TR
Mfg Campaign: 11164740
Recall Date: Jan 3, 2019
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
PARKED IN DRIVEWAY, SHORTLY AFTER STARTING THE JEEP, IT BARN TO SMOKE FROM UNDER THE VEHICLE AND FUEL BEGAN TO LEAK ON DRIVEWAY.
Corrective Action:
PARKED IN DRIVEWAY, SHORTLY AFTER STARTING THE JEEP, IT BARN TO SMOKE FROM UNDER THE VEHICLE AND FUEL BEGAN TO LEAK ON DRIVEWAY.
Additional Notes:
PARKED IN DRIVEWAY, SHORTLY AFTER STARTING THE JEEP, IT BARN TO SMOKE FROM UNDER THE VEHICLE AND FUEL BEGAN TO LEAK ON DRIVEWAY.
Mfg Campaign: 11163373
Recall Date: Dec 25, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2017 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 60 MPH, A LOUD BANGING AND WRENCHING NOISE SUDDENLY OCCURRED AND THE VEHICLE BEGAN TO SHAKE VIOLENTLY FROM SIDE TO SIDE. THE DRIVER COULD ALSO FEEL HEAT COMING FROM THE FLOOR OF THE VEHICLE. AFTER STOPPING THE VEHICLE, A TOW TRUCK WAS CALLED TO THE SCENE. UPON INSPECTION, IT WAS DISCOVERED THAT THE DRIVESHAFT HAD SEVERED, SEPARATED FROM THE STEEL ENCASEMENT, AND EXPLODED THROUGH THE FLOOR OF THE VEHICLE. THE FAILURE CAUSED A HOLE IN THE FLOORBOARD. THE VEHICLE WAS TOWED TO TEXAN CHRYSLER DODGE JEEP RAM (18555 HWY 59 N., HUMBLE, TX 77338). THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 17,700.
Corrective Action:
TL* THE CONTACT OWNS A 2017 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 60 MPH, A LOUD BANGING AND WRENCHING NOISE SUDDENLY OCCURRED AND THE VEHICLE BEGAN TO SHAKE VIOLENTLY FROM SIDE TO SIDE. THE DRIVER COULD ALSO FEEL HEAT COMING FROM THE FLOOR OF THE VEHICLE. AFTER STOPPING THE VEHICLE, A TOW TRUCK WAS CALLED TO THE SCENE. UPON INSPECTION, IT WAS DISCOVERED THAT THE DRIVESHAFT HAD SEVERED, SEPARATED FROM THE STEEL ENCASEMENT, AND EXPLODED THROUGH THE FLOOR OF THE VEHICLE. THE FAILURE CAUSED A HOLE IN THE FLOORBOARD. THE VEHICLE WAS TOWED TO TEXAN CHRYSLER DODGE JEEP RAM (18555 HWY 59 N., HUMBLE, TX 77338). THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 17,700.
Additional Notes:
TL* THE CONTACT OWNS A 2017 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 60 MPH, A LOUD BANGING AND WRENCHING NOISE SUDDENLY OCCURRED AND THE VEHICLE BEGAN TO SHAKE VIOLENTLY FROM SIDE TO SIDE. THE DRIVER COULD ALSO FEEL HEAT COMING FROM THE FLOOR OF THE VEHICLE. AFTER STOPPING THE VEHICLE, A TOW TRUCK WAS CALLED TO THE SCENE. UPON INSPECTION, IT WAS DISCOVERED THAT THE DRIVESHAFT HAD SEVERED, SEPARATED FROM THE STEEL ENCASEMENT, AND EXPLODED THROUGH THE FLOOR OF THE VEHICLE. THE FAILURE CAUSED A HOLE IN THE FLOORBOARD. THE VEHICLE WAS TOWED TO TEXAN CHRYSLER DODGE JEEP RAM (18555 HWY 59 N., HUMBLE, TX 77338). THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 17,700.
Mfg Campaign: 11156532
Recall Date: Dec 6, 2018
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
WHEN DRIVING HOME FROM LUBBOCK AT POSTED SPEEDS OF 70 AND 75 MPH MY HOOD STARTED TO FLUTTER AND JUMP. I WAS ON 2 LANE ROADS AND IF A TRACTOR TRAILER PASSED ME THE HOOD WOULD ACTUALLY RAISE UP. I PULLED OVER AT A CONVENIENCE STORE AND CHECKED TO ENSURE MY HOOD STRAPS WERE ON AND THAT THE HOOD WAS CLOSED AND IT WAS. I TOOK MY JEEP TO THE DEALERSHIP AND THEY SAID THAT THE HOOD IS WAY OUT OF ALIGNMENT, WAY OUT OF FACTORY SPECS HOWEVER THEY CANNOT FIX IT BECAUSE THEY DON'T HAVE A FRAME STRAIGHTENER (MY TERM NOT THEIRS). THE DEALERSHIP ALSO TRIED TO BLAME IT ON A FENDER BENDER WHERE THE FRONT PLASTIC BUMPER GUARD IS DENTED IN AND I TOLD THEM THAT HAPPENED IN THE PROCESS OF PARKING AND BELOW 10 MPH. THE DEALERSHIP ALSO FOUND MY DRIVER'S SIDE DOOR OUT OF ALIGNMENT WHICH WAS LEAKING ALONG WITH THE PASSENGER SIDE DOOR, FRONT WINDOW AND ROOF HOWEVER THESE WERE LEAKING BEFORE THE FENDER BENDER. THERE IS ALSO A RATTLE IN MY DRIVER'S SIDE BACK DOOR THAT THE DEALERSHIP CANNOT SEEM TO HEAR THEREFORE CANNOT FIX. I PULL OUT OF THE DEALERSHIP AND HEAR IT RIGHT AWAY!
Corrective Action:
WHEN DRIVING HOME FROM LUBBOCK AT POSTED SPEEDS OF 70 AND 75 MPH MY HOOD STARTED TO FLUTTER AND JUMP. I WAS ON 2 LANE ROADS AND IF A TRACTOR TRAILER PASSED ME THE HOOD WOULD ACTUALLY RAISE UP. I PULLED OVER AT A CONVENIENCE STORE AND CHECKED TO ENSURE MY HOOD STRAPS WERE ON AND THAT THE HOOD WAS CLOSED AND IT WAS. I TOOK MY JEEP TO THE DEALERSHIP AND THEY SAID THAT THE HOOD IS WAY OUT OF ALIGNMENT, WAY OUT OF FACTORY SPECS HOWEVER THEY CANNOT FIX IT BECAUSE THEY DON'T HAVE A FRAME STRAIGHTENER (MY TERM NOT THEIRS). THE DEALERSHIP ALSO TRIED TO BLAME IT ON A FENDER BENDER WHERE THE FRONT PLASTIC BUMPER GUARD IS DENTED IN AND I TOLD THEM THAT HAPPENED IN THE PROCESS OF PARKING AND BELOW 10 MPH. THE DEALERSHIP ALSO FOUND MY DRIVER'S SIDE DOOR OUT OF ALIGNMENT WHICH WAS LEAKING ALONG WITH THE PASSENGER SIDE DOOR, FRONT WINDOW AND ROOF HOWEVER THESE WERE LEAKING BEFORE THE FENDER BENDER. THERE IS ALSO A RATTLE IN MY DRIVER'S SIDE BACK DOOR THAT THE DEALERSHIP CANNOT SEEM TO HEAR THEREFORE CANNOT FIX. I PULL OUT OF THE DEALERSHIP AND HEAR IT RIGHT AWAY!
Additional Notes:
WHEN DRIVING HOME FROM LUBBOCK AT POSTED SPEEDS OF 70 AND 75 MPH MY HOOD STARTED TO FLUTTER AND JUMP. I WAS ON 2 LANE ROADS AND IF A TRACTOR TRAILER PASSED ME THE HOOD WOULD ACTUALLY RAISE UP. I PULLED OVER AT A CONVENIENCE STORE AND CHECKED TO ENSURE MY HOOD STRAPS WERE ON AND THAT THE HOOD WAS CLOSED AND IT WAS. I TOOK MY JEEP TO THE DEALERSHIP AND THEY SAID THAT THE HOOD IS WAY OUT OF ALIGNMENT, WAY OUT OF FACTORY SPECS HOWEVER THEY CANNOT FIX IT BECAUSE THEY DON'T HAVE A FRAME STRAIGHTENER (MY TERM NOT THEIRS). THE DEALERSHIP ALSO TRIED TO BLAME IT ON A FENDER BENDER WHERE THE FRONT PLASTIC BUMPER GUARD IS DENTED IN AND I TOLD THEM THAT HAPPENED IN THE PROCESS OF PARKING AND BELOW 10 MPH. THE DEALERSHIP ALSO FOUND MY DRIVER'S SIDE DOOR OUT OF ALIGNMENT WHICH WAS LEAKING ALONG WITH THE PASSENGER SIDE DOOR, FRONT WINDOW AND ROOF HOWEVER THESE WERE LEAKING BEFORE THE FENDER BENDER. THERE IS ALSO A RATTLE IN MY DRIVER'S SIDE BACK DOOR THAT THE DEALERSHIP CANNOT SEEM TO HEAR THEREFORE CANNOT FIX. I PULL OUT OF THE DEALERSHIP AND HEAR IT RIGHT AWAY!
Mfg Campaign: 11156428
Recall Date: Dec 5, 2018
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHEN DRIVING HOME FROM LUBBOCK AT POSTED SPEEDS OF 70 AND 75 MPH MY HOOD STARTED TO FLUTTER AND JUMP. I WAS ON 2 LANE ROADS AND IF A TRACTOR TRAILER PASSED ME THE HOOD WOULD ACTUALLY RAISE UP. I PULLED OVER AT A CONVENIENCE STORE AND CHECKED TO ENSURE MY HOOD STRAPS WERE ON AND THAT THE HOOD WAS CLOSED AND IT WAS. I TOOK MY JEEP TO THE DEALERSHIP AND THEY SAID THAT THE HOOD IS WAY OUT OF ALIGNMENT, WAY OUT OF FACTORY SPECS HOWEVER THEY CANNOT FIX IT BECAUSE THEY DON'T HAVE A FRAME STRAIGHTENER (MY TERM NOT THEIRS). THE DEALERSHIP ALSO TRIED TO BLAME IT ON A FENDER BENDER WHERE THE FRONT PLASTIC BUMPER GUARD IS DENTED IN AND I TOLD THEM THAT HAPPENED IN THE PROCESS OF PARKING AND BELOW 10 MPH. THE DEALERSHIP ALSO FOUND MY DRIVER'S SIDE DOOR OUT OF ALIGNMENT WHICH WAS LEAKING ALONG WITH THE PASSENGER SIDE DOOR, FRONT WINDOW AND ROOF HOWEVER THESE WERE LEAKING BEFORE THE FENDER BENDER. THERE IS ALSO A RATTLE IN MY DRIVER'S SIDE BACK DOOR THAT THE DEALERSHIP CANNOT SEEM TO HEAR THEREFORE CANNOT FIX. I PULL OUT OF THE DEALERSHIP AND HEAR IT RIGHT AWAY!
Corrective Action:
WHEN DRIVING HOME FROM LUBBOCK AT POSTED SPEEDS OF 70 AND 75 MPH MY HOOD STARTED TO FLUTTER AND JUMP. I WAS ON 2 LANE ROADS AND IF A TRACTOR TRAILER PASSED ME THE HOOD WOULD ACTUALLY RAISE UP. I PULLED OVER AT A CONVENIENCE STORE AND CHECKED TO ENSURE MY HOOD STRAPS WERE ON AND THAT THE HOOD WAS CLOSED AND IT WAS. I TOOK MY JEEP TO THE DEALERSHIP AND THEY SAID THAT THE HOOD IS WAY OUT OF ALIGNMENT, WAY OUT OF FACTORY SPECS HOWEVER THEY CANNOT FIX IT BECAUSE THEY DON'T HAVE A FRAME STRAIGHTENER (MY TERM NOT THEIRS). THE DEALERSHIP ALSO TRIED TO BLAME IT ON A FENDER BENDER WHERE THE FRONT PLASTIC BUMPER GUARD IS DENTED IN AND I TOLD THEM THAT HAPPENED IN THE PROCESS OF PARKING AND BELOW 10 MPH. THE DEALERSHIP ALSO FOUND MY DRIVER'S SIDE DOOR OUT OF ALIGNMENT WHICH WAS LEAKING ALONG WITH THE PASSENGER SIDE DOOR, FRONT WINDOW AND ROOF HOWEVER THESE WERE LEAKING BEFORE THE FENDER BENDER. THERE IS ALSO A RATTLE IN MY DRIVER'S SIDE BACK DOOR THAT THE DEALERSHIP CANNOT SEEM TO HEAR THEREFORE CANNOT FIX. I PULL OUT OF THE DEALERSHIP AND HEAR IT RIGHT AWAY!
Additional Notes:
WHEN DRIVING HOME FROM LUBBOCK AT POSTED SPEEDS OF 70 AND 75 MPH MY HOOD STARTED TO FLUTTER AND JUMP. I WAS ON 2 LANE ROADS AND IF A TRACTOR TRAILER PASSED ME THE HOOD WOULD ACTUALLY RAISE UP. I PULLED OVER AT A CONVENIENCE STORE AND CHECKED TO ENSURE MY HOOD STRAPS WERE ON AND THAT THE HOOD WAS CLOSED AND IT WAS. I TOOK MY JEEP TO THE DEALERSHIP AND THEY SAID THAT THE HOOD IS WAY OUT OF ALIGNMENT, WAY OUT OF FACTORY SPECS HOWEVER THEY CANNOT FIX IT BECAUSE THEY DON'T HAVE A FRAME STRAIGHTENER (MY TERM NOT THEIRS). THE DEALERSHIP ALSO TRIED TO BLAME IT ON A FENDER BENDER WHERE THE FRONT PLASTIC BUMPER GUARD IS DENTED IN AND I TOLD THEM THAT HAPPENED IN THE PROCESS OF PARKING AND BELOW 10 MPH. THE DEALERSHIP ALSO FOUND MY DRIVER'S SIDE DOOR OUT OF ALIGNMENT WHICH WAS LEAKING ALONG WITH THE PASSENGER SIDE DOOR, FRONT WINDOW AND ROOF HOWEVER THESE WERE LEAKING BEFORE THE FENDER BENDER. THERE IS ALSO A RATTLE IN MY DRIVER'S SIDE BACK DOOR THAT THE DEALERSHIP CANNOT SEEM TO HEAR THEREFORE CANNOT FIX. I PULL OUT OF THE DEALERSHIP AND HEAR IT RIGHT AWAY!
Mfg Campaign: 11156428
Recall Date: Dec 5, 2018
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
OEM LED HEADLIGHTS ARE USELESS WHIL DRIVING AT NIGHT DURING A SNOW STORM. IF I HAD NOT HAD ADDITIONAL HALOGEN LIGHTS I COULD NOT HAVE GONE ANYWHERE SAFELY. IN THE ATTACHED PHOTOS THE HEADLIGHTS ARE ON HIGH-BEAM AND HAD BEEN DURING MY 10 MILE DRIVE HOME FROM WORK.
Corrective Action:
OEM LED HEADLIGHTS ARE USELESS WHIL DRIVING AT NIGHT DURING A SNOW STORM. IF I HAD NOT HAD ADDITIONAL HALOGEN LIGHTS I COULD NOT HAVE GONE ANYWHERE SAFELY. IN THE ATTACHED PHOTOS THE HEADLIGHTS ARE ON HIGH-BEAM AND HAD BEEN DURING MY 10 MILE DRIVE HOME FROM WORK.
Additional Notes:
OEM LED HEADLIGHTS ARE USELESS WHIL DRIVING AT NIGHT DURING A SNOW STORM. IF I HAD NOT HAD ADDITIONAL HALOGEN LIGHTS I COULD NOT HAVE GONE ANYWHERE SAFELY. IN THE ATTACHED PHOTOS THE HEADLIGHTS ARE ON HIGH-BEAM AND HAD BEEN DURING MY 10 MILE DRIVE HOME FROM WORK.
Mfg Campaign: 11154890
Recall Date: Nov 30, 2018
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
TL* THE CONTACT OWNS A 2017 JEEP WRANGLER. THE CONTACT STATED THAT THE REAR WINDSHIELD WIPER NOZZLE WAS FRACTURED AND ALLOWED WATER TO BE SQUIRTED INSIDE THE VEHICLE. AS A RESULT, THE REAR WINDSHIELD WIPER DID NOT CLEAR THE WINDSHIELD. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 47,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 JEEP WRANGLER. THE CONTACT STATED THAT THE REAR WINDSHIELD WIPER NOZZLE WAS FRACTURED AND ALLOWED WATER TO BE SQUIRTED INSIDE THE VEHICLE. AS A RESULT, THE REAR WINDSHIELD WIPER DID NOT CLEAR THE WINDSHIELD. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 47,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 JEEP WRANGLER. THE CONTACT STATED THAT THE REAR WINDSHIELD WIPER NOZZLE WAS FRACTURED AND ALLOWED WATER TO BE SQUIRTED INSIDE THE VEHICLE. AS A RESULT, THE REAR WINDSHIELD WIPER DID NOT CLEAR THE WINDSHIELD. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 47,000.
Mfg Campaign: 11149738
Recall Date: Nov 6, 2018
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WHILE DRIVING MY 2017 JEEP RUBICON OFF ROAD, IN THE MIDDLE OF AN OBSTACLE, THE STEERING WHEEL BECOMES FROZEN. WITH ALL MY MIGHT I CAN NOT TURN THE STEERING WHEEL. I WAS SLOWLY ROLLING BACK DOWN OFF AN OBSTACLE, THE FRONT AND REAR AXLES WERE LOCKED. AS I BACKED UP THE DRIVERS SIDE FRONT WHEEL STARTED TO GET LIGHT SO I WAS TRYING TO STEER SO THE JEEP LEVELED BACK OUT, BUT WITH ALL MY MIGHT THE STEERING WHEEL WOULD NOT MOVE AND BEFORE I NEW IT THE JEEP WAS LAYING ON ITS PASSENGER SIDE. THE STEERING LOCKING IN THIS MANNER HAS HAPPEN THREE TIMES IN MY NEW RUBICON AND ALSO HAPPENED IN MY 2003 RUBICON. I UNDER STAND THE STEERING BEING HARD OR BEING ERRATIC WITH THE FRONT BEING LOCKED, BUT TO NOT BE ABLE TO MOVE THE STEERING WHEEL AT ALL EVEN WHEN THE TIRES ARE ROLLING DOES NOT SEEM RIGHT. IS THIS A FACTORY DEFECT OR BAD ENGINEERING ON JEEPS BEHAVE?
Corrective Action:
WHILE DRIVING MY 2017 JEEP RUBICON OFF ROAD, IN THE MIDDLE OF AN OBSTACLE, THE STEERING WHEEL BECOMES FROZEN. WITH ALL MY MIGHT I CAN NOT TURN THE STEERING WHEEL. I WAS SLOWLY ROLLING BACK DOWN OFF AN OBSTACLE, THE FRONT AND REAR AXLES WERE LOCKED. AS I BACKED UP THE DRIVERS SIDE FRONT WHEEL STARTED TO GET LIGHT SO I WAS TRYING TO STEER SO THE JEEP LEVELED BACK OUT, BUT WITH ALL MY MIGHT THE STEERING WHEEL WOULD NOT MOVE AND BEFORE I NEW IT THE JEEP WAS LAYING ON ITS PASSENGER SIDE. THE STEERING LOCKING IN THIS MANNER HAS HAPPEN THREE TIMES IN MY NEW RUBICON AND ALSO HAPPENED IN MY 2003 RUBICON. I UNDER STAND THE STEERING BEING HARD OR BEING ERRATIC WITH THE FRONT BEING LOCKED, BUT TO NOT BE ABLE TO MOVE THE STEERING WHEEL AT ALL EVEN WHEN THE TIRES ARE ROLLING DOES NOT SEEM RIGHT. IS THIS A FACTORY DEFECT OR BAD ENGINEERING ON JEEPS BEHAVE?
Additional Notes:
WHILE DRIVING MY 2017 JEEP RUBICON OFF ROAD, IN THE MIDDLE OF AN OBSTACLE, THE STEERING WHEEL BECOMES FROZEN. WITH ALL MY MIGHT I CAN NOT TURN THE STEERING WHEEL. I WAS SLOWLY ROLLING BACK DOWN OFF AN OBSTACLE, THE FRONT AND REAR AXLES WERE LOCKED. AS I BACKED UP THE DRIVERS SIDE FRONT WHEEL STARTED TO GET LIGHT SO I WAS TRYING TO STEER SO THE JEEP LEVELED BACK OUT, BUT WITH ALL MY MIGHT THE STEERING WHEEL WOULD NOT MOVE AND BEFORE I NEW IT THE JEEP WAS LAYING ON ITS PASSENGER SIDE. THE STEERING LOCKING IN THIS MANNER HAS HAPPEN THREE TIMES IN MY NEW RUBICON AND ALSO HAPPENED IN MY 2003 RUBICON. I UNDER STAND THE STEERING BEING HARD OR BEING ERRATIC WITH THE FRONT BEING LOCKED, BUT TO NOT BE ABLE TO MOVE THE STEERING WHEEL AT ALL EVEN WHEN THE TIRES ARE ROLLING DOES NOT SEEM RIGHT. IS THIS A FACTORY DEFECT OR BAD ENGINEERING ON JEEPS BEHAVE?
Mfg Campaign: 11142441
Recall Date: Oct 24, 2018
Chrysler (fca Us, Llc)
Defect Description:
SEATS
Potential Consequences:
AT ABOUT 4,433 MILES, MY PASSENGER COMPLAINED THAT THE FRONT PASSENGER SEAT WOULD NOT RECLINE. I INSPECTED BOTH DRIVER AND PASSENGER FRONT RECLINERS, AND FOUND BROKEN PLASTIC PIECES UNDERNEATH BOTH THE DRIVER AND PASSENGER INBOARD RECLINERS. THE DEALERSHIP INSPECTED AND REPLACED BOTH DRIVER AND PASSENGER SEATBACKS. AT ABOUT 8,052 MILES, THE PASSENGER SEAT INBOARD RECLINER FAILED AGAIN. THE DEALERSHIP INSPECTED AND REPLACED THE PASSENGER SEATBACK. AT ABOUT 20,000 MILES, THE DRIVER INBOARD RECLINER FAILED AGAIN. TO DATE, THE DEALERSHIP HAS NOT REPLACED THE FOURTH FAILED RECLINER. I HAVE PROVIDED FCA WRITTEN NOTICE OF THESE FAILURES. SINCE FOUR SEAT RECLINERS HAVE FAILED WITHIN THE FIRST 20,000 MILES, I AM CONCERNED THAT A DESIGN, MATERIAL, OR WORKMANSHIP DEFECT EXISTS. I AM ALSO VERY CONCERNED HOW THESE FAILED SEAT RECLINERS WILL PERFORM IN A CRASH. UPON RESEARCH, IT APPEARS THAT OTHERS HAVE HAD MULTIPLE FAILURES WITH THESE SPECIFIC MODEL YEAR SEAT RECLINERS AS WELL. SEE NHTSA ID NUMBER 11074326.
Corrective Action:
AT ABOUT 4,433 MILES, MY PASSENGER COMPLAINED THAT THE FRONT PASSENGER SEAT WOULD NOT RECLINE. I INSPECTED BOTH DRIVER AND PASSENGER FRONT RECLINERS, AND FOUND BROKEN PLASTIC PIECES UNDERNEATH BOTH THE DRIVER AND PASSENGER INBOARD RECLINERS. THE DEALERSHIP INSPECTED AND REPLACED BOTH DRIVER AND PASSENGER SEATBACKS. AT ABOUT 8,052 MILES, THE PASSENGER SEAT INBOARD RECLINER FAILED AGAIN. THE DEALERSHIP INSPECTED AND REPLACED THE PASSENGER SEATBACK. AT ABOUT 20,000 MILES, THE DRIVER INBOARD RECLINER FAILED AGAIN. TO DATE, THE DEALERSHIP HAS NOT REPLACED THE FOURTH FAILED RECLINER. I HAVE PROVIDED FCA WRITTEN NOTICE OF THESE FAILURES. SINCE FOUR SEAT RECLINERS HAVE FAILED WITHIN THE FIRST 20,000 MILES, I AM CONCERNED THAT A DESIGN, MATERIAL, OR WORKMANSHIP DEFECT EXISTS. I AM ALSO VERY CONCERNED HOW THESE FAILED SEAT RECLINERS WILL PERFORM IN A CRASH. UPON RESEARCH, IT APPEARS THAT OTHERS HAVE HAD MULTIPLE FAILURES WITH THESE SPECIFIC MODEL YEAR SEAT RECLINERS AS WELL. SEE NHTSA ID NUMBER 11074326.
Additional Notes:
AT ABOUT 4,433 MILES, MY PASSENGER COMPLAINED THAT THE FRONT PASSENGER SEAT WOULD NOT RECLINE. I INSPECTED BOTH DRIVER AND PASSENGER FRONT RECLINERS, AND FOUND BROKEN PLASTIC PIECES UNDERNEATH BOTH THE DRIVER AND PASSENGER INBOARD RECLINERS. THE DEALERSHIP INSPECTED AND REPLACED BOTH DRIVER AND PASSENGER SEATBACKS. AT ABOUT 8,052 MILES, THE PASSENGER SEAT INBOARD RECLINER FAILED AGAIN. THE DEALERSHIP INSPECTED AND REPLACED THE PASSENGER SEATBACK. AT ABOUT 20,000 MILES, THE DRIVER INBOARD RECLINER FAILED AGAIN. TO DATE, THE DEALERSHIP HAS NOT REPLACED THE FOURTH FAILED RECLINER. I HAVE PROVIDED FCA WRITTEN NOTICE OF THESE FAILURES. SINCE FOUR SEAT RECLINERS HAVE FAILED WITHIN THE FIRST 20,000 MILES, I AM CONCERNED THAT A DESIGN, MATERIAL, OR WORKMANSHIP DEFECT EXISTS. I AM ALSO VERY CONCERNED HOW THESE FAILED SEAT RECLINERS WILL PERFORM IN A CRASH. UPON RESEARCH, IT APPEARS THAT OTHERS HAVE HAD MULTIPLE FAILURES WITH THESE SPECIFIC MODEL YEAR SEAT RECLINERS AS WELL. SEE NHTSA ID NUMBER 11074326.
Mfg Campaign: 11139789
Recall Date: Oct 9, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
VEHICLE PURCHASED USED 09-09-18 1ST STALL 09-25-18 DEALER SERVICED AND ONLY FOUND A COMPUTER UPDATE WAS NEEDED. CAR PICKED UP FROM DEALER AFTER 1ST REPAIR ON 10-05-18. WE PICKED UP THE CAR ON 10-05-18 & DROVE IT HOME AND IT WASN'T UNTIL THE NEXT DAY WHEN THE 2ND STALL OCCURRED. SAME EXACT THING BUT THIS TIME WE WERE ON A BUSY STREET AND COULD HAVE BEEN IN AN ACCIDENT. 2ND STALL INCIDENT WAS ON 10-06-18 EARLY AFTERNOON I WAS ON WAS DRIVING THE VEHICLE AND IT STARTED TO MAKE THIS WEIRD NOSE LUCKILY I WAS ALMOST HOME SO I CAME TO STOP TO MAKE A LEFT TURN AND WAITED FOR TRAFFIC TO CLEAR AS I LET GO OF THE BRAKE AND PRESSED THE GAS TO ACCLERATE THE CAR STALLED WOULDNT MOVE OR GO FORWARD. I THEN TRIED TO SEE IF IT WOULD GO IN REVERSE AND CHANGED GEARS BUT IT WOULDN'T THIS TIME THERE WAS NO ERROR OF "VEHICLE NOT IN PARK" THE VEHICLE JUST WOULDNT MOVE, GO FORWARD EVEN THOUGH IT WAS IN DRIVE AND I WAS STUCK ON A BUSY STREET WAITING FOR TRAFFIC TO CLEAR TO MAKE A LEFT TURN. I THANK GOD IT DIDNT GO FORWARD JUST A LITTLE CAUSE IT COULD HAVE BEEN FATAL. I THEN TRIED SHUTTING OFF THE CAR TO SEE IF I COULD BE GET IT TO MOVE AND PUT IT BACK TO DRIVE AND IT STILL WOULDN'T ACCELERATE. I HAD TO SHUT IT OFF A COUPLE OF TIMES BEFORE I WAS ABLE TO DRIVE. THERE WAS A RECALL ON OTHER 2017 VEHICLES FOR AN ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD WHERE THE POWERTRAIN CONTROL MODULE MAY BE EQUIPPED WITH A VOLTAGE REGULATOR CHIP IN THE CIRCUIT BOARD THAT MAY FAIL, CAUSING A STALL OR A NO START CONDITION. CAN YOU PLEASE CHECK IF THIS IS SIMILAR BECAUSE WE JUST PICKED UP THE VEHICLE ON 10-05-18 AFTER NOTHING WAS FOUND WRONG AND ONLY A COMPUTER UPDATE WAS DONE. WE HAD THE CAR FOR A DAY AND IT IS ON ITS WAY BACK TO ONTARIO JEEP TO SEE IF THEY CAN FIND OUT WHATS WRONG. PLEASE ADVISE WHAT COULD BE DONE.
Corrective Action:
VEHICLE PURCHASED USED 09-09-18 1ST STALL 09-25-18 DEALER SERVICED AND ONLY FOUND A COMPUTER UPDATE WAS NEEDED. CAR PICKED UP FROM DEALER AFTER 1ST REPAIR ON 10-05-18. WE PICKED UP THE CAR ON 10-05-18 & DROVE IT HOME AND IT WASN'T UNTIL THE NEXT DAY WHEN THE 2ND STALL OCCURRED. SAME EXACT THING BUT THIS TIME WE WERE ON A BUSY STREET AND COULD HAVE BEEN IN AN ACCIDENT. 2ND STALL INCIDENT WAS ON 10-06-18 EARLY AFTERNOON I WAS ON WAS DRIVING THE VEHICLE AND IT STARTED TO MAKE THIS WEIRD NOSE LUCKILY I WAS ALMOST HOME SO I CAME TO STOP TO MAKE A LEFT TURN AND WAITED FOR TRAFFIC TO CLEAR AS I LET GO OF THE BRAKE AND PRESSED THE GAS TO ACCLERATE THE CAR STALLED WOULDNT MOVE OR GO FORWARD. I THEN TRIED TO SEE IF IT WOULD GO IN REVERSE AND CHANGED GEARS BUT IT WOULDN'T THIS TIME THERE WAS NO ERROR OF "VEHICLE NOT IN PARK" THE VEHICLE JUST WOULDNT MOVE, GO FORWARD EVEN THOUGH IT WAS IN DRIVE AND I WAS STUCK ON A BUSY STREET WAITING FOR TRAFFIC TO CLEAR TO MAKE A LEFT TURN. I THANK GOD IT DIDNT GO FORWARD JUST A LITTLE CAUSE IT COULD HAVE BEEN FATAL. I THEN TRIED SHUTTING OFF THE CAR TO SEE IF I COULD BE GET IT TO MOVE AND PUT IT BACK TO DRIVE AND IT STILL WOULDN'T ACCELERATE. I HAD TO SHUT IT OFF A COUPLE OF TIMES BEFORE I WAS ABLE TO DRIVE. THERE WAS A RECALL ON OTHER 2017 VEHICLES FOR AN ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD WHERE THE POWERTRAIN CONTROL MODULE MAY BE EQUIPPED WITH A VOLTAGE REGULATOR CHIP IN THE CIRCUIT BOARD THAT MAY FAIL, CAUSING A STALL OR A NO START CONDITION. CAN YOU PLEASE CHECK IF THIS IS SIMILAR BECAUSE WE JUST PICKED UP THE VEHICLE ON 10-05-18 AFTER NOTHING WAS FOUND WRONG AND ONLY A COMPUTER UPDATE WAS DONE. WE HAD THE CAR FOR A DAY AND IT IS ON ITS WAY BACK TO ONTARIO JEEP TO SEE IF THEY CAN FIND OUT WHATS WRONG. PLEASE ADVISE WHAT COULD BE DONE.
Additional Notes:
VEHICLE PURCHASED USED 09-09-18 1ST STALL 09-25-18 DEALER SERVICED AND ONLY FOUND A COMPUTER UPDATE WAS NEEDED. CAR PICKED UP FROM DEALER AFTER 1ST REPAIR ON 10-05-18. WE PICKED UP THE CAR ON 10-05-18 & DROVE IT HOME AND IT WASN'T UNTIL THE NEXT DAY WHEN THE 2ND STALL OCCURRED. SAME EXACT THING BUT THIS TIME WE WERE ON A BUSY STREET AND COULD HAVE BEEN IN AN ACCIDENT. 2ND STALL INCIDENT WAS ON 10-06-18 EARLY AFTERNOON I WAS ON WAS DRIVING THE VEHICLE AND IT STARTED TO MAKE THIS WEIRD NOSE LUCKILY I WAS ALMOST HOME SO I CAME TO STOP TO MAKE A LEFT TURN AND WAITED FOR TRAFFIC TO CLEAR AS I LET GO OF THE BRAKE AND PRESSED THE GAS TO ACCLERATE THE CAR STALLED WOULDNT MOVE OR GO FORWARD. I THEN TRIED TO SEE IF IT WOULD GO IN REVERSE AND CHANGED GEARS BUT IT WOULDN'T THIS TIME THERE WAS NO ERROR OF "VEHICLE NOT IN PARK" THE VEHICLE JUST WOULDNT MOVE, GO FORWARD EVEN THOUGH IT WAS IN DRIVE AND I WAS STUCK ON A BUSY STREET WAITING FOR TRAFFIC TO CLEAR TO MAKE A LEFT TURN. I THANK GOD IT DIDNT GO FORWARD JUST A LITTLE CAUSE IT COULD HAVE BEEN FATAL. I THEN TRIED SHUTTING OFF THE CAR TO SEE IF I COULD BE GET IT TO MOVE AND PUT IT BACK TO DRIVE AND IT STILL WOULDN'T ACCELERATE. I HAD TO SHUT IT OFF A COUPLE OF TIMES BEFORE I WAS ABLE TO DRIVE. THERE WAS A RECALL ON OTHER 2017 VEHICLES FOR AN ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD WHERE THE POWERTRAIN CONTROL MODULE MAY BE EQUIPPED WITH A VOLTAGE REGULATOR CHIP IN THE CIRCUIT BOARD THAT MAY FAIL, CAUSING A STALL OR A NO START CONDITION. CAN YOU PLEASE CHECK IF THIS IS SIMILAR BECAUSE WE JUST PICKED UP THE VEHICLE ON 10-05-18 AFTER NOTHING WAS FOUND WRONG AND ONLY A COMPUTER UPDATE WAS DONE. WE HAD THE CAR FOR A DAY AND IT IS ON ITS WAY BACK TO ONTARIO JEEP TO SEE IF THEY CAN FIND OUT WHATS WRONG. PLEASE ADVISE WHAT COULD BE DONE.
Mfg Campaign: 11138894
Recall Date: Oct 7, 2018
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
CONSISTENTLY "SPONGY BRAKES" HAVING CONTINUED DECREASED STOPPING ABILITY FOR 6 MONTHS AFTER PURCHASE. ON 06/05/2018 HAD BRAKES INSPECTED BY DEALERSHIP AND TOLD THEY WERE FINE. ON 06/14/2018 VEHICLE WAS AT A COMPLETE STOP AT DRIVE-THRU RESTAURANT WITH BRAKE PEDAL COMPLETELY ENGAGED AND VEHICLE MOVED AND ROLLED FORWARD INTO THE VEHICLE IN FRONT, CAUSING DAMAGE. UNAWARE OF A PROBLEM THINKING IT WAS DRIVER ERROR EVEN THOUGH DRIVER STATED "FOOT WAS ON BRAKE THE WHOLE TIME" THE VEHICLE SUSTAINED MINIMAL DAMAGE AND WAS CONTINUED TO BE DRIVEN. ON JULY 7, 2018, WITH DIFFERENT DRIVER, BRAKE FULLY ENGAGED AT STOP LIGHT AND ON CITY ROAD AND VEHICLE "ROLLED FORWARD" AND HIT VEHICLE IN FRONT. ON JULY 9, 2018 VEHICLE WAS DELIVERED TO DEALERSHIP WITH THIRD DRIVER AND BRAKES FAILED TO STOP AT STOP SIGN GOING INTO TRAFFIC ON CITY ROAD WITH BRAKE BEING ENGAGED AND THEN GOING TO THE "FLOOR" OF VEHICLE. ON JULY 17, 2018 DEALERSHIP STATE MASTER CYLINDER HAS INTERNAL FAILURE AND IT WAS READY TO BE PICKED UP. UPON TEST DRIVING, BRAKES CONTINUED TO "GO TO THE FLOOR" AFTER BRAKING AND STOPPING. DEALERSHIP KEPT VEHICLE AND "FOUND INTERNAL LEAK AT THE BRAKE MASTER CYLINDER THAT LEAKED INTO BRAKE BOOSTER AND HCU NOT RESPONDING AND FOUND INTERNAL FAILURE INT HE HCU. VEHICLE WAS PICKED UP AUGUST 15, 2018. VEHICLE APPEARED TO BE OPERATING EFFICIENTLY; BUT, SEEMED TO STILL HAVE "PLAY" IN THE BRAKES. HAD FOURTH DRIVER TEST DRIVE, THAT IS EXPERIENCE IN CAR/MOTORCYCLE REPAIR AND STATED THAT BRAKES STOPPED VEHICLE; BUT, WHEN SLAMMED TO "LOCK" THEY NEVER LOCKED BEFORE ABS KICKED IN. ALL 3 DRIVERS OF JEEP NOTICED BRAKES STARTING TO DEVELOP THE SAME ISSUE AS PREVIOUSLY EXPERIENCED. TRADED JEEP IN ON NEW VEHICLE AS 17 YR. OLD DRIVER WAS MAIN DRIVER ON VEHICLE AND FELT TOO DANGEROUS TO RISK THIS ISSUE AGAIN.
Corrective Action:
CONSISTENTLY "SPONGY BRAKES" HAVING CONTINUED DECREASED STOPPING ABILITY FOR 6 MONTHS AFTER PURCHASE. ON 06/05/2018 HAD BRAKES INSPECTED BY DEALERSHIP AND TOLD THEY WERE FINE. ON 06/14/2018 VEHICLE WAS AT A COMPLETE STOP AT DRIVE-THRU RESTAURANT WITH BRAKE PEDAL COMPLETELY ENGAGED AND VEHICLE MOVED AND ROLLED FORWARD INTO THE VEHICLE IN FRONT, CAUSING DAMAGE. UNAWARE OF A PROBLEM THINKING IT WAS DRIVER ERROR EVEN THOUGH DRIVER STATED "FOOT WAS ON BRAKE THE WHOLE TIME" THE VEHICLE SUSTAINED MINIMAL DAMAGE AND WAS CONTINUED TO BE DRIVEN. ON JULY 7, 2018, WITH DIFFERENT DRIVER, BRAKE FULLY ENGAGED AT STOP LIGHT AND ON CITY ROAD AND VEHICLE "ROLLED FORWARD" AND HIT VEHICLE IN FRONT. ON JULY 9, 2018 VEHICLE WAS DELIVERED TO DEALERSHIP WITH THIRD DRIVER AND BRAKES FAILED TO STOP AT STOP SIGN GOING INTO TRAFFIC ON CITY ROAD WITH BRAKE BEING ENGAGED AND THEN GOING TO THE "FLOOR" OF VEHICLE. ON JULY 17, 2018 DEALERSHIP STATE MASTER CYLINDER HAS INTERNAL FAILURE AND IT WAS READY TO BE PICKED UP. UPON TEST DRIVING, BRAKES CONTINUED TO "GO TO THE FLOOR" AFTER BRAKING AND STOPPING. DEALERSHIP KEPT VEHICLE AND "FOUND INTERNAL LEAK AT THE BRAKE MASTER CYLINDER THAT LEAKED INTO BRAKE BOOSTER AND HCU NOT RESPONDING AND FOUND INTERNAL FAILURE INT HE HCU. VEHICLE WAS PICKED UP AUGUST 15, 2018. VEHICLE APPEARED TO BE OPERATING EFFICIENTLY; BUT, SEEMED TO STILL HAVE "PLAY" IN THE BRAKES. HAD FOURTH DRIVER TEST DRIVE, THAT IS EXPERIENCE IN CAR/MOTORCYCLE REPAIR AND STATED THAT BRAKES STOPPED VEHICLE; BUT, WHEN SLAMMED TO "LOCK" THEY NEVER LOCKED BEFORE ABS KICKED IN. ALL 3 DRIVERS OF JEEP NOTICED BRAKES STARTING TO DEVELOP THE SAME ISSUE AS PREVIOUSLY EXPERIENCED. TRADED JEEP IN ON NEW VEHICLE AS 17 YR. OLD DRIVER WAS MAIN DRIVER ON VEHICLE AND FELT TOO DANGEROUS TO RISK THIS ISSUE AGAIN.
Additional Notes:
CONSISTENTLY "SPONGY BRAKES" HAVING CONTINUED DECREASED STOPPING ABILITY FOR 6 MONTHS AFTER PURCHASE. ON 06/05/2018 HAD BRAKES INSPECTED BY DEALERSHIP AND TOLD THEY WERE FINE. ON 06/14/2018 VEHICLE WAS AT A COMPLETE STOP AT DRIVE-THRU RESTAURANT WITH BRAKE PEDAL COMPLETELY ENGAGED AND VEHICLE MOVED AND ROLLED FORWARD INTO THE VEHICLE IN FRONT, CAUSING DAMAGE. UNAWARE OF A PROBLEM THINKING IT WAS DRIVER ERROR EVEN THOUGH DRIVER STATED "FOOT WAS ON BRAKE THE WHOLE TIME" THE VEHICLE SUSTAINED MINIMAL DAMAGE AND WAS CONTINUED TO BE DRIVEN. ON JULY 7, 2018, WITH DIFFERENT DRIVER, BRAKE FULLY ENGAGED AT STOP LIGHT AND ON CITY ROAD AND VEHICLE "ROLLED FORWARD" AND HIT VEHICLE IN FRONT. ON JULY 9, 2018 VEHICLE WAS DELIVERED TO DEALERSHIP WITH THIRD DRIVER AND BRAKES FAILED TO STOP AT STOP SIGN GOING INTO TRAFFIC ON CITY ROAD WITH BRAKE BEING ENGAGED AND THEN GOING TO THE "FLOOR" OF VEHICLE. ON JULY 17, 2018 DEALERSHIP STATE MASTER CYLINDER HAS INTERNAL FAILURE AND IT WAS READY TO BE PICKED UP. UPON TEST DRIVING, BRAKES CONTINUED TO "GO TO THE FLOOR" AFTER BRAKING AND STOPPING. DEALERSHIP KEPT VEHICLE AND "FOUND INTERNAL LEAK AT THE BRAKE MASTER CYLINDER THAT LEAKED INTO BRAKE BOOSTER AND HCU NOT RESPONDING AND FOUND INTERNAL FAILURE INT HE HCU. VEHICLE WAS PICKED UP AUGUST 15, 2018. VEHICLE APPEARED TO BE OPERATING EFFICIENTLY; BUT, SEEMED TO STILL HAVE "PLAY" IN THE BRAKES. HAD FOURTH DRIVER TEST DRIVE, THAT IS EXPERIENCE IN CAR/MOTORCYCLE REPAIR AND STATED THAT BRAKES STOPPED VEHICLE; BUT, WHEN SLAMMED TO "LOCK" THEY NEVER LOCKED BEFORE ABS KICKED IN. ALL 3 DRIVERS OF JEEP NOTICED BRAKES STARTING TO DEVELOP THE SAME ISSUE AS PREVIOUSLY EXPERIENCED. TRADED JEEP IN ON NEW VEHICLE AS 17 YR. OLD DRIVER WAS MAIN DRIVER ON VEHICLE AND FELT TOO DANGEROUS TO RISK THIS ISSUE AGAIN.
Mfg Campaign: 11133265
Recall Date: Oct 4, 2018
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
17 WRANGLER WITH LESS THAN 50000 MILES. THE RADIATOR STARTED LEAKING COOLANT. NOT UNDER WARRANTY. DOING SOME RESEARCH THIS IS A PRETTY COMMON THING. DEALER REFUSED TO FULLY COVER THIS. TRYING TO GET THE WORD OUT
Corrective Action:
17 WRANGLER WITH LESS THAN 50000 MILES. THE RADIATOR STARTED LEAKING COOLANT. NOT UNDER WARRANTY. DOING SOME RESEARCH THIS IS A PRETTY COMMON THING. DEALER REFUSED TO FULLY COVER THIS. TRYING TO GET THE WORD OUT
Additional Notes:
17 WRANGLER WITH LESS THAN 50000 MILES. THE RADIATOR STARTED LEAKING COOLANT. NOT UNDER WARRANTY. DOING SOME RESEARCH THIS IS A PRETTY COMMON THING. DEALER REFUSED TO FULLY COVER THIS. TRYING TO GET THE WORD OUT
Mfg Campaign: 11132903
Recall Date: Oct 2, 2018
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ATTEMPTED TO SCHEDULE SAFETY RECALL REPAIRED AT OSMOOR CHRYSLER DODGE JEEP RAM IN LOUISVILLE KY IN JULY. THEY SCHEDULED AN APPOINTMENT FOR SEPTEMBER 7TH. WHEN ARRIVING FOR THE APPOINTMENT, WAS NOTIFIED THAT THE PART REQUIRED WAS NOT AVAILABLE. ATTEMTED TO SCHEDULE THE RECALL THE SECOND TIME, AND WAS TOLD THAT THE NEXT APPROINTMENT WAS OCTOBER 15TH. COULD NOT GET THE DEALERSHIP I PURCHASED THE VEHICLE FROM TO REPAIR A SAFETY RECALL ITEM FROM JULY THROUGH OCTOBER.
Corrective Action:
ATTEMPTED TO SCHEDULE SAFETY RECALL REPAIRED AT OSMOOR CHRYSLER DODGE JEEP RAM IN LOUISVILLE KY IN JULY. THEY SCHEDULED AN APPOINTMENT FOR SEPTEMBER 7TH. WHEN ARRIVING FOR THE APPOINTMENT, WAS NOTIFIED THAT THE PART REQUIRED WAS NOT AVAILABLE. ATTEMTED TO SCHEDULE THE RECALL THE SECOND TIME, AND WAS TOLD THAT THE NEXT APPROINTMENT WAS OCTOBER 15TH. COULD NOT GET THE DEALERSHIP I PURCHASED THE VEHICLE FROM TO REPAIR A SAFETY RECALL ITEM FROM JULY THROUGH OCTOBER.
Additional Notes:
ATTEMPTED TO SCHEDULE SAFETY RECALL REPAIRED AT OSMOOR CHRYSLER DODGE JEEP RAM IN LOUISVILLE KY IN JULY. THEY SCHEDULED AN APPOINTMENT FOR SEPTEMBER 7TH. WHEN ARRIVING FOR THE APPOINTMENT, WAS NOTIFIED THAT THE PART REQUIRED WAS NOT AVAILABLE. ATTEMTED TO SCHEDULE THE RECALL THE SECOND TIME, AND WAS TOLD THAT THE NEXT APPROINTMENT WAS OCTOBER 15TH. COULD NOT GET THE DEALERSHIP I PURCHASED THE VEHICLE FROM TO REPAIR A SAFETY RECALL ITEM FROM JULY THROUGH OCTOBER.
Mfg Campaign: 11131002
Recall Date: Sep 24, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE VEHICLE STARTED BY ITSELF WHILE PARKED. THE IGNITION HAD BEEN TURNED OFF AND KEYS REMOVED FOR SEVERAL HOURS. THIS HAS HAPPENED TWICE. I DISCOVERED THE VEHICLE RUNNING, DOORS LOCKED AND IGNITION IN THE OFF POSITION. TO TURN OFF THE ENGINEI INSERTED THE KEY, TURNED IT TO THE ON POSITION AND THEN OFF. THIS OCCURRED ONCE IN MY GARAGE, CAUSING CARBON MONOXIDE EXHAUST TO ENTER THE LIVING QUARTERS. IT HAPPENED A SECOND TIME WHILE PARKED AWAY FROM HOME, WITH THE KEYS REMOVED. THE VEHICLE WAS STATIONARY, BECAUSE IT WAS PLACED IN PARK WHEN THE ENGINE WAS TURNED OFF.
Corrective Action:
THE VEHICLE STARTED BY ITSELF WHILE PARKED. THE IGNITION HAD BEEN TURNED OFF AND KEYS REMOVED FOR SEVERAL HOURS. THIS HAS HAPPENED TWICE. I DISCOVERED THE VEHICLE RUNNING, DOORS LOCKED AND IGNITION IN THE OFF POSITION. TO TURN OFF THE ENGINEI INSERTED THE KEY, TURNED IT TO THE ON POSITION AND THEN OFF. THIS OCCURRED ONCE IN MY GARAGE, CAUSING CARBON MONOXIDE EXHAUST TO ENTER THE LIVING QUARTERS. IT HAPPENED A SECOND TIME WHILE PARKED AWAY FROM HOME, WITH THE KEYS REMOVED. THE VEHICLE WAS STATIONARY, BECAUSE IT WAS PLACED IN PARK WHEN THE ENGINE WAS TURNED OFF.
Additional Notes:
THE VEHICLE STARTED BY ITSELF WHILE PARKED. THE IGNITION HAD BEEN TURNED OFF AND KEYS REMOVED FOR SEVERAL HOURS. THIS HAS HAPPENED TWICE. I DISCOVERED THE VEHICLE RUNNING, DOORS LOCKED AND IGNITION IN THE OFF POSITION. TO TURN OFF THE ENGINEI INSERTED THE KEY, TURNED IT TO THE ON POSITION AND THEN OFF. THIS OCCURRED ONCE IN MY GARAGE, CAUSING CARBON MONOXIDE EXHAUST TO ENTER THE LIVING QUARTERS. IT HAPPENED A SECOND TIME WHILE PARKED AWAY FROM HOME, WITH THE KEYS REMOVED. THE VEHICLE WAS STATIONARY, BECAUSE IT WAS PLACED IN PARK WHEN THE ENGINE WAS TURNED OFF.
Mfg Campaign: 11130714
Recall Date: Sep 21, 2018
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