Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VA6
Recall Date: Sep 26, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017 Dodge Caravan and Jeep Wrangler vehicles. The brake switches on these vehicles may malfunction, keeping the brake lights illuminated and/or allowing the vehicle to be shifted out of the PARK position without the brake pedal being pushed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U09
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2017 Jeep Wrangler vehicles manufactured November 1, 2016, to November 3, 2016. The affected vehicles may have a fuel tank that has a cracked or broken control valve, possibly resulting in a fuel leak in a rollover event, debris in the fuel tank and/or the potential of over fueling the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S90
Recall Date: Nov 23, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016-2017 Jeep Wrangler vehicles manufactured June 16, 2015, to August 14, 2016. In certain crash conditions, the front impact sensor wiring may be pulled until it detaches before a signal can be received by the Occupant Restraint Controller (ORC).
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S76
Recall Date: Oct 13, 2016
Consumer Complaints
375 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
CONSTANTLY POPS A CHECK ENGINE LIGHT AND TRACTION CONTROL LIGHT COMES ON GOES INTO LIMP MODE. STALLS NO LIGHT. SAME EXACT PROBLEM WE HAD WITH 2015 WRANGLER. IF WE TAKE IT TO THE DEALER THEY CANT GET IT TO REPLICATE PROBLEM. GARBAGE
Corrective Action:
CONSTANTLY POPS A CHECK ENGINE LIGHT AND TRACTION CONTROL LIGHT COMES ON GOES INTO LIMP MODE. STALLS NO LIGHT. SAME EXACT PROBLEM WE HAD WITH 2015 WRANGLER. IF WE TAKE IT TO THE DEALER THEY CANT GET IT TO REPLICATE PROBLEM. GARBAGE
Additional Notes:
CONSTANTLY POPS A CHECK ENGINE LIGHT AND TRACTION CONTROL LIGHT COMES ON GOES INTO LIMP MODE. STALLS NO LIGHT. SAME EXACT PROBLEM WE HAD WITH 2015 WRANGLER. IF WE TAKE IT TO THE DEALER THEY CANT GET IT TO REPLICATE PROBLEM. GARBAGE
Mfg Campaign: 11193256
Recall Date: Apr 1, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
CONSTANTLY POPS A CHECK ENGINE LIGHT AND TRACTION CONTROL LIGHT COMES ON GOES INTO LIMP MODE. STALLS NO LIGHT. SAME EXACT PROBLEM WE HAD WITH 2015 WRANGLER. IF WE TAKE IT TO THE DEALER THEY CANT GET IT TO REPLICATE PROBLEM. GARBAGE
Corrective Action:
CONSTANTLY POPS A CHECK ENGINE LIGHT AND TRACTION CONTROL LIGHT COMES ON GOES INTO LIMP MODE. STALLS NO LIGHT. SAME EXACT PROBLEM WE HAD WITH 2015 WRANGLER. IF WE TAKE IT TO THE DEALER THEY CANT GET IT TO REPLICATE PROBLEM. GARBAGE
Additional Notes:
CONSTANTLY POPS A CHECK ENGINE LIGHT AND TRACTION CONTROL LIGHT COMES ON GOES INTO LIMP MODE. STALLS NO LIGHT. SAME EXACT PROBLEM WE HAD WITH 2015 WRANGLER. IF WE TAKE IT TO THE DEALER THEY CANT GET IT TO REPLICATE PROBLEM. GARBAGE
Mfg Campaign: 11193256
Recall Date: Apr 1, 2019
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHILE IN DRIVE AND MY FOOT ON THE BRAKE IN TRAFFIC ON THE HIGHWAY, MY VEHICLE BEGAN CREEPING FORWARD. I PRESSED FIRMLY ON THE BREAK AND THERE WAS NO CHANGE IN MOVEMENT. THE VEHICLE KEPT ROLLING FORWARD. I PUT IT IN PARK AND NO CHANGE. I TURNED OFF THE VEHICLE AND TURNED IT BACK ON. THE VEHICLE THEN STOPPED, ALMOST HITTING THE CAR IN FRONT.
Corrective Action:
WHILE IN DRIVE AND MY FOOT ON THE BRAKE IN TRAFFIC ON THE HIGHWAY, MY VEHICLE BEGAN CREEPING FORWARD. I PRESSED FIRMLY ON THE BREAK AND THERE WAS NO CHANGE IN MOVEMENT. THE VEHICLE KEPT ROLLING FORWARD. I PUT IT IN PARK AND NO CHANGE. I TURNED OFF THE VEHICLE AND TURNED IT BACK ON. THE VEHICLE THEN STOPPED, ALMOST HITTING THE CAR IN FRONT.
Additional Notes:
WHILE IN DRIVE AND MY FOOT ON THE BRAKE IN TRAFFIC ON THE HIGHWAY, MY VEHICLE BEGAN CREEPING FORWARD. I PRESSED FIRMLY ON THE BREAK AND THERE WAS NO CHANGE IN MOVEMENT. THE VEHICLE KEPT ROLLING FORWARD. I PUT IT IN PARK AND NO CHANGE. I TURNED OFF THE VEHICLE AND TURNED IT BACK ON. THE VEHICLE THEN STOPPED, ALMOST HITTING THE CAR IN FRONT.
Mfg Campaign: 11192329
Recall Date: Mar 29, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
BACKING OUT OF DRIVEWAY AND JEEP SHUT COMPLETELY DOWN. I RESTARTED IT, CONTINUED BACKING UP AND JEEP SHUT OFF AGAIN. PUT IT IN DRIVE AND DROVE 20 MILES. ARRIVED AT MY DESTINATION, IN PARKING GARAGE, AND JEEP SHUT COMPLETELY DOWN FOR THE THIRD TIME AND THIS TIME IN DRIVE. I HAD IT TOWED TO THE DEALERSHIP WHO ARE UNABLE TO REENACT IT AND AREN'T GETTING ANY CODES.
Corrective Action:
BACKING OUT OF DRIVEWAY AND JEEP SHUT COMPLETELY DOWN. I RESTARTED IT, CONTINUED BACKING UP AND JEEP SHUT OFF AGAIN. PUT IT IN DRIVE AND DROVE 20 MILES. ARRIVED AT MY DESTINATION, IN PARKING GARAGE, AND JEEP SHUT COMPLETELY DOWN FOR THE THIRD TIME AND THIS TIME IN DRIVE. I HAD IT TOWED TO THE DEALERSHIP WHO ARE UNABLE TO REENACT IT AND AREN'T GETTING ANY CODES.
Additional Notes:
BACKING OUT OF DRIVEWAY AND JEEP SHUT COMPLETELY DOWN. I RESTARTED IT, CONTINUED BACKING UP AND JEEP SHUT OFF AGAIN. PUT IT IN DRIVE AND DROVE 20 MILES. ARRIVED AT MY DESTINATION, IN PARKING GARAGE, AND JEEP SHUT COMPLETELY DOWN FOR THE THIRD TIME AND THIS TIME IN DRIVE. I HAD IT TOWED TO THE DEALERSHIP WHO ARE UNABLE TO REENACT IT AND AREN'T GETTING ANY CODES.
Mfg Campaign: 11190927
Recall Date: Mar 22, 2019
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE ENTIRE BODY OF THE JEEP HAS RUST CORROSION INSIDE AND OUT THE GEARS ALWAYS GRIND ESPECIALLY IN REVERSE SEATBELTS ARE NOT WORKING IN REAR SEATS DEALSHIP SAYS THEY CAN'T HELP ME FIX THE ISSUE. THEY DID A LEAK TEST AND FOUND SEVERAL LEAKS THROUGHOUT THE JEEP. I CURRENTLY HAVE NO CARPET DUE TO THE OFF AND ON LEAK ISSUES. AND THE SMELL IS SO BAD I CAN'T DRIVE THE JEEP. I HAVE A THREE YEAR OLD GRANDSON AND I'M SCARED TO TAKE A TRIP WITH HIM. I FEEL THIS PARTICULAR JEEP IS UNSAFE IN SEVERAL WAYS.
Corrective Action:
THE ENTIRE BODY OF THE JEEP HAS RUST CORROSION INSIDE AND OUT THE GEARS ALWAYS GRIND ESPECIALLY IN REVERSE SEATBELTS ARE NOT WORKING IN REAR SEATS DEALSHIP SAYS THEY CAN'T HELP ME FIX THE ISSUE. THEY DID A LEAK TEST AND FOUND SEVERAL LEAKS THROUGHOUT THE JEEP. I CURRENTLY HAVE NO CARPET DUE TO THE OFF AND ON LEAK ISSUES. AND THE SMELL IS SO BAD I CAN'T DRIVE THE JEEP. I HAVE A THREE YEAR OLD GRANDSON AND I'M SCARED TO TAKE A TRIP WITH HIM. I FEEL THIS PARTICULAR JEEP IS UNSAFE IN SEVERAL WAYS.
Additional Notes:
THE ENTIRE BODY OF THE JEEP HAS RUST CORROSION INSIDE AND OUT THE GEARS ALWAYS GRIND ESPECIALLY IN REVERSE SEATBELTS ARE NOT WORKING IN REAR SEATS DEALSHIP SAYS THEY CAN'T HELP ME FIX THE ISSUE. THEY DID A LEAK TEST AND FOUND SEVERAL LEAKS THROUGHOUT THE JEEP. I CURRENTLY HAVE NO CARPET DUE TO THE OFF AND ON LEAK ISSUES. AND THE SMELL IS SO BAD I CAN'T DRIVE THE JEEP. I HAVE A THREE YEAR OLD GRANDSON AND I'M SCARED TO TAKE A TRIP WITH HIM. I FEEL THIS PARTICULAR JEEP IS UNSAFE IN SEVERAL WAYS.
Mfg Campaign: 11186030
Recall Date: Mar 12, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
THE ENTIRE BODY OF THE JEEP HAS RUST CORROSION INSIDE AND OUT THE GEARS ALWAYS GRIND ESPECIALLY IN REVERSE SEATBELTS ARE NOT WORKING IN REAR SEATS DEALSHIP SAYS THEY CAN'T HELP ME FIX THE ISSUE. THEY DID A LEAK TEST AND FOUND SEVERAL LEAKS THROUGHOUT THE JEEP. I CURRENTLY HAVE NO CARPET DUE TO THE OFF AND ON LEAK ISSUES. AND THE SMELL IS SO BAD I CAN'T DRIVE THE JEEP. I HAVE A THREE YEAR OLD GRANDSON AND I'M SCARED TO TAKE A TRIP WITH HIM. I FEEL THIS PARTICULAR JEEP IS UNSAFE IN SEVERAL WAYS.
Corrective Action:
THE ENTIRE BODY OF THE JEEP HAS RUST CORROSION INSIDE AND OUT THE GEARS ALWAYS GRIND ESPECIALLY IN REVERSE SEATBELTS ARE NOT WORKING IN REAR SEATS DEALSHIP SAYS THEY CAN'T HELP ME FIX THE ISSUE. THEY DID A LEAK TEST AND FOUND SEVERAL LEAKS THROUGHOUT THE JEEP. I CURRENTLY HAVE NO CARPET DUE TO THE OFF AND ON LEAK ISSUES. AND THE SMELL IS SO BAD I CAN'T DRIVE THE JEEP. I HAVE A THREE YEAR OLD GRANDSON AND I'M SCARED TO TAKE A TRIP WITH HIM. I FEEL THIS PARTICULAR JEEP IS UNSAFE IN SEVERAL WAYS.
Additional Notes:
THE ENTIRE BODY OF THE JEEP HAS RUST CORROSION INSIDE AND OUT THE GEARS ALWAYS GRIND ESPECIALLY IN REVERSE SEATBELTS ARE NOT WORKING IN REAR SEATS DEALSHIP SAYS THEY CAN'T HELP ME FIX THE ISSUE. THEY DID A LEAK TEST AND FOUND SEVERAL LEAKS THROUGHOUT THE JEEP. I CURRENTLY HAVE NO CARPET DUE TO THE OFF AND ON LEAK ISSUES. AND THE SMELL IS SO BAD I CAN'T DRIVE THE JEEP. I HAVE A THREE YEAR OLD GRANDSON AND I'M SCARED TO TAKE A TRIP WITH HIM. I FEEL THIS PARTICULAR JEEP IS UNSAFE IN SEVERAL WAYS.
Mfg Campaign: 11186030
Recall Date: Mar 12, 2019
Chrysler (fca Us, Llc)
Defect Description:
SEATS
Potential Consequences:
THE ENTIRE BODY OF THE JEEP HAS RUST CORROSION INSIDE AND OUT THE GEARS ALWAYS GRIND ESPECIALLY IN REVERSE SEATBELTS ARE NOT WORKING IN REAR SEATS DEALSHIP SAYS THEY CAN'T HELP ME FIX THE ISSUE. THEY DID A LEAK TEST AND FOUND SEVERAL LEAKS THROUGHOUT THE JEEP. I CURRENTLY HAVE NO CARPET DUE TO THE OFF AND ON LEAK ISSUES. AND THE SMELL IS SO BAD I CAN'T DRIVE THE JEEP. I HAVE A THREE YEAR OLD GRANDSON AND I'M SCARED TO TAKE A TRIP WITH HIM. I FEEL THIS PARTICULAR JEEP IS UNSAFE IN SEVERAL WAYS.
Corrective Action:
THE ENTIRE BODY OF THE JEEP HAS RUST CORROSION INSIDE AND OUT THE GEARS ALWAYS GRIND ESPECIALLY IN REVERSE SEATBELTS ARE NOT WORKING IN REAR SEATS DEALSHIP SAYS THEY CAN'T HELP ME FIX THE ISSUE. THEY DID A LEAK TEST AND FOUND SEVERAL LEAKS THROUGHOUT THE JEEP. I CURRENTLY HAVE NO CARPET DUE TO THE OFF AND ON LEAK ISSUES. AND THE SMELL IS SO BAD I CAN'T DRIVE THE JEEP. I HAVE A THREE YEAR OLD GRANDSON AND I'M SCARED TO TAKE A TRIP WITH HIM. I FEEL THIS PARTICULAR JEEP IS UNSAFE IN SEVERAL WAYS.
Additional Notes:
THE ENTIRE BODY OF THE JEEP HAS RUST CORROSION INSIDE AND OUT THE GEARS ALWAYS GRIND ESPECIALLY IN REVERSE SEATBELTS ARE NOT WORKING IN REAR SEATS DEALSHIP SAYS THEY CAN'T HELP ME FIX THE ISSUE. THEY DID A LEAK TEST AND FOUND SEVERAL LEAKS THROUGHOUT THE JEEP. I CURRENTLY HAVE NO CARPET DUE TO THE OFF AND ON LEAK ISSUES. AND THE SMELL IS SO BAD I CAN'T DRIVE THE JEEP. I HAVE A THREE YEAR OLD GRANDSON AND I'M SCARED TO TAKE A TRIP WITH HIM. I FEEL THIS PARTICULAR JEEP IS UNSAFE IN SEVERAL WAYS.
Mfg Campaign: 11186030
Recall Date: Mar 12, 2019
Chrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
SEAT BELTS WERE DAMAGED BY SEAT ADJUSTING ENOUGH AT 20K MILES TO WARRANT REPLACEMENT BY JEEP. NOW, AFTER 1 YEAR, THE PASSENGER BACK SEAT IS FRAYED AT LEAST 1.6 CM INTO THE BELT, CAUSED BY THE SAME THING. EVEN THOUGH VEHICLE WAS PURCHASED WITH THE DAMAGED SEAT BELT A MONTH AGO, JEEP WILL NOT REPLACE THE DAMAGED BELT.
Corrective Action:
SEAT BELTS WERE DAMAGED BY SEAT ADJUSTING ENOUGH AT 20K MILES TO WARRANT REPLACEMENT BY JEEP. NOW, AFTER 1 YEAR, THE PASSENGER BACK SEAT IS FRAYED AT LEAST 1.6 CM INTO THE BELT, CAUSED BY THE SAME THING. EVEN THOUGH VEHICLE WAS PURCHASED WITH THE DAMAGED SEAT BELT A MONTH AGO, JEEP WILL NOT REPLACE THE DAMAGED BELT.
Additional Notes:
SEAT BELTS WERE DAMAGED BY SEAT ADJUSTING ENOUGH AT 20K MILES TO WARRANT REPLACEMENT BY JEEP. NOW, AFTER 1 YEAR, THE PASSENGER BACK SEAT IS FRAYED AT LEAST 1.6 CM INTO THE BELT, CAUSED BY THE SAME THING. EVEN THOUGH VEHICLE WAS PURCHASED WITH THE DAMAGED SEAT BELT A MONTH AGO, JEEP WILL NOT REPLACE THE DAMAGED BELT.
Mfg Campaign: 11185898
Recall Date: Mar 11, 2019
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNED A 2017 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE THAT MADE A WRONG TURN. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT AND THREE PASSENGERS IN THE CONTACT'S VEHICLE SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT'S VEHICLE WAS TOTALED AND TOWED AWAY. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS APPROXIMATELY 11,000. *DT *JB *DT
Corrective Action:
TL* THE CONTACT OWNED A 2017 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE THAT MADE A WRONG TURN. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT AND THREE PASSENGERS IN THE CONTACT'S VEHICLE SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT'S VEHICLE WAS TOTALED AND TOWED AWAY. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS APPROXIMATELY 11,000. *DT *JB *DT
Additional Notes:
TL* THE CONTACT OWNED A 2017 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE THAT MADE A WRONG TURN. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT AND THREE PASSENGERS IN THE CONTACT'S VEHICLE SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT'S VEHICLE WAS TOTALED AND TOWED AWAY. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS APPROXIMATELY 11,000. *DT *JB *DT
Mfg Campaign: 11182545
Recall Date: Feb 26, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY 2017 JEEP WRANGLER WOULD RANDOMLY SHUT OFF, AFTER SEVERAL DAYS AT THE SHOP THEY DETERMINED FROM THE NATIONAL DATABASE MY TRANSMISSION IS SHOT !!
Corrective Action:
MY 2017 JEEP WRANGLER WOULD RANDOMLY SHUT OFF, AFTER SEVERAL DAYS AT THE SHOP THEY DETERMINED FROM THE NATIONAL DATABASE MY TRANSMISSION IS SHOT !!
Additional Notes:
MY 2017 JEEP WRANGLER WOULD RANDOMLY SHUT OFF, AFTER SEVERAL DAYS AT THE SHOP THEY DETERMINED FROM THE NATIONAL DATABASE MY TRANSMISSION IS SHOT !!
Mfg Campaign: 11181716
Recall Date: Feb 21, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
MY 2017 JEEP WRANGLER WOULD RANDOMLY SHUT OFF, AFTER SEVERAL DAYS AT THE SHOP THEY DETERMINED FROM THE NATIONAL DATABASE MY TRANSMISSION IS SHOT !!
Corrective Action:
MY 2017 JEEP WRANGLER WOULD RANDOMLY SHUT OFF, AFTER SEVERAL DAYS AT THE SHOP THEY DETERMINED FROM THE NATIONAL DATABASE MY TRANSMISSION IS SHOT !!
Additional Notes:
MY 2017 JEEP WRANGLER WOULD RANDOMLY SHUT OFF, AFTER SEVERAL DAYS AT THE SHOP THEY DETERMINED FROM THE NATIONAL DATABASE MY TRANSMISSION IS SHOT !!
Mfg Campaign: 11181716
Recall Date: Feb 21, 2019
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I PURCHASED THIS PRE OWNED VEHICLE AND IT HAS BEEN A SAFETY ISSUE. IT HAS ABRUPTLY STOPPED IN THE MIDDLE OF AN INTERSECTION AND HIGHWAY 4 TIMES SINCE PURCHASE DATE. IT IS A LIFE THREATENING, HAZARDOUS VEHICLE AND I'M TERRIFIED FOR MY SAFETY.*DT
Corrective Action:
I PURCHASED THIS PRE OWNED VEHICLE AND IT HAS BEEN A SAFETY ISSUE. IT HAS ABRUPTLY STOPPED IN THE MIDDLE OF AN INTERSECTION AND HIGHWAY 4 TIMES SINCE PURCHASE DATE. IT IS A LIFE THREATENING, HAZARDOUS VEHICLE AND I'M TERRIFIED FOR MY SAFETY.*DT
Additional Notes:
I PURCHASED THIS PRE OWNED VEHICLE AND IT HAS BEEN A SAFETY ISSUE. IT HAS ABRUPTLY STOPPED IN THE MIDDLE OF AN INTERSECTION AND HIGHWAY 4 TIMES SINCE PURCHASE DATE. IT IS A LIFE THREATENING, HAZARDOUS VEHICLE AND I'M TERRIFIED FOR MY SAFETY.*DT
Mfg Campaign: 11181400
Recall Date: Feb 20, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I PURCHASED THIS PRE OWNED VEHICLE AND IT HAS BEEN A SAFETY ISSUE. IT HAS ABRUPTLY STOPPED IN THE MIDDLE OF AN INTERSECTION AND HIGHWAY 4 TIMES SINCE PURCHASE DATE. IT IS A LIFE THREATENING, HAZARDOUS VEHICLE AND I'M TERRIFIED FOR MY SAFETY.*DT
Corrective Action:
I PURCHASED THIS PRE OWNED VEHICLE AND IT HAS BEEN A SAFETY ISSUE. IT HAS ABRUPTLY STOPPED IN THE MIDDLE OF AN INTERSECTION AND HIGHWAY 4 TIMES SINCE PURCHASE DATE. IT IS A LIFE THREATENING, HAZARDOUS VEHICLE AND I'M TERRIFIED FOR MY SAFETY.*DT
Additional Notes:
I PURCHASED THIS PRE OWNED VEHICLE AND IT HAS BEEN A SAFETY ISSUE. IT HAS ABRUPTLY STOPPED IN THE MIDDLE OF AN INTERSECTION AND HIGHWAY 4 TIMES SINCE PURCHASE DATE. IT IS A LIFE THREATENING, HAZARDOUS VEHICLE AND I'M TERRIFIED FOR MY SAFETY.*DT
Mfg Campaign: 11181400
Recall Date: Feb 20, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I PURCHASED THIS PRE OWNED VEHICLE AND IT HAS BEEN A SAFETY ISSUE. IT HAS ABRUPTLY STOPPED IN THE MIDDLE OF AN INTERSECTION AND HIGHWAY 4 TIMES SINCE PURCHASE DATE. IT IS A LIFE THREATENING, HAZARDOUS VEHICLE AND I'M TERRIFIED FOR MY SAFETY.*DT
Corrective Action:
I PURCHASED THIS PRE OWNED VEHICLE AND IT HAS BEEN A SAFETY ISSUE. IT HAS ABRUPTLY STOPPED IN THE MIDDLE OF AN INTERSECTION AND HIGHWAY 4 TIMES SINCE PURCHASE DATE. IT IS A LIFE THREATENING, HAZARDOUS VEHICLE AND I'M TERRIFIED FOR MY SAFETY.*DT
Additional Notes:
I PURCHASED THIS PRE OWNED VEHICLE AND IT HAS BEEN A SAFETY ISSUE. IT HAS ABRUPTLY STOPPED IN THE MIDDLE OF AN INTERSECTION AND HIGHWAY 4 TIMES SINCE PURCHASE DATE. IT IS A LIFE THREATENING, HAZARDOUS VEHICLE AND I'M TERRIFIED FOR MY SAFETY.*DT
Mfg Campaign: 11181400
Recall Date: Feb 20, 2019
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
WHENEVER I HIT A BUMP (RANGING FROM SMALL POT HOLE TO LARGER POT HOLE) ON THE HIGHWAY GOING 60+ MPH, MY CRUISE CONTROL WILL SHUT OFF BY ITSELF. SPEED DECELERATES VERY QUICKLY AND I HAVE TO GET IT UP TO SPEED QUICKLY TO AVOID GETTING REAR ENDED. THIS HAS BEEN HAPPENING FOR JUST OVER A YEAR AND IT HAPPENS EVERY TIME I HIT ANY KIND OF SMALL BUMP AT AN ACCELERATED SPEED. STARTED HAPPENING AROUND 5000 MILES ON JEEP AND STILL DOES IT AT 17000 MILES.
Corrective Action:
WHENEVER I HIT A BUMP (RANGING FROM SMALL POT HOLE TO LARGER POT HOLE) ON THE HIGHWAY GOING 60+ MPH, MY CRUISE CONTROL WILL SHUT OFF BY ITSELF. SPEED DECELERATES VERY QUICKLY AND I HAVE TO GET IT UP TO SPEED QUICKLY TO AVOID GETTING REAR ENDED. THIS HAS BEEN HAPPENING FOR JUST OVER A YEAR AND IT HAPPENS EVERY TIME I HIT ANY KIND OF SMALL BUMP AT AN ACCELERATED SPEED. STARTED HAPPENING AROUND 5000 MILES ON JEEP AND STILL DOES IT AT 17000 MILES.
Additional Notes:
WHENEVER I HIT A BUMP (RANGING FROM SMALL POT HOLE TO LARGER POT HOLE) ON THE HIGHWAY GOING 60+ MPH, MY CRUISE CONTROL WILL SHUT OFF BY ITSELF. SPEED DECELERATES VERY QUICKLY AND I HAVE TO GET IT UP TO SPEED QUICKLY TO AVOID GETTING REAR ENDED. THIS HAS BEEN HAPPENING FOR JUST OVER A YEAR AND IT HAPPENS EVERY TIME I HIT ANY KIND OF SMALL BUMP AT AN ACCELERATED SPEED. STARTED HAPPENING AROUND 5000 MILES ON JEEP AND STILL DOES IT AT 17000 MILES.
Mfg Campaign: 11181446
Recall Date: Feb 20, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
VEHICLE BRIEFLY LOSES POWER AND ENGINE TEMPORARILY TURNS OFF WHILE DRIVING. SOMETIMES THIS OCCURS WITHIN 1 SECOND TOTAL, AND IS BARELY NOTICED. HOWEVER, TODAY IT OCCURRED FOR NEARLY 5-10 SECONDS, AND I WAS ALMOST REAR-ENDED IN TRAFFIC DUE TO IT. VEHICLE WAS IN MOTION, IN THE CITY, ON A MAJOR STREET, DRIVING STRAIGHT WITHOUT ANY HAZARDS OR EXTREME WEATHER CONDITIONS. HAS OCCURRED OVER 20 TIMES SINCE PURCHASING VEHICLE APPROXIMATELY ONE YEAR AGO. VEHICLE WAS PURCHASED NEW.
Corrective Action:
VEHICLE BRIEFLY LOSES POWER AND ENGINE TEMPORARILY TURNS OFF WHILE DRIVING. SOMETIMES THIS OCCURS WITHIN 1 SECOND TOTAL, AND IS BARELY NOTICED. HOWEVER, TODAY IT OCCURRED FOR NEARLY 5-10 SECONDS, AND I WAS ALMOST REAR-ENDED IN TRAFFIC DUE TO IT. VEHICLE WAS IN MOTION, IN THE CITY, ON A MAJOR STREET, DRIVING STRAIGHT WITHOUT ANY HAZARDS OR EXTREME WEATHER CONDITIONS. HAS OCCURRED OVER 20 TIMES SINCE PURCHASING VEHICLE APPROXIMATELY ONE YEAR AGO. VEHICLE WAS PURCHASED NEW.
Additional Notes:
VEHICLE BRIEFLY LOSES POWER AND ENGINE TEMPORARILY TURNS OFF WHILE DRIVING. SOMETIMES THIS OCCURS WITHIN 1 SECOND TOTAL, AND IS BARELY NOTICED. HOWEVER, TODAY IT OCCURRED FOR NEARLY 5-10 SECONDS, AND I WAS ALMOST REAR-ENDED IN TRAFFIC DUE TO IT. VEHICLE WAS IN MOTION, IN THE CITY, ON A MAJOR STREET, DRIVING STRAIGHT WITHOUT ANY HAZARDS OR EXTREME WEATHER CONDITIONS. HAS OCCURRED OVER 20 TIMES SINCE PURCHASING VEHICLE APPROXIMATELY ONE YEAR AGO. VEHICLE WAS PURCHASED NEW.
Mfg Campaign: 11180284
Recall Date: Feb 15, 2019
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
JEEP WAS PARKED IN MY DRIVEWAY AND WHEN WE HAD A STORM ON FEB 1 THRU FEB 3, 2019 AND I ENTER MY JEEP AFTER THE 3 DAY STORM THE DRIVER SIDE FLOOR WAS IN 3 INCHES OF WATER AND TOTALLY FLOODED. I GOT TOWELS AND SOAKED THE WATER UP. THEN WE HAD ANOTHER STORM TO COME IN ON FEB 4 AND 5, 2019 AND I PARK MY CAR FACING THE OTHER WAY IN DRIVE WAY AND AGAIN AFTER THE 2 DAY STORM MY JEEP WAS FLOODED AGAIN ON DRIVER FRONT FLOOR ABOUT 2 INCHES. WHEN I TOOK MY CAR TO DEALERSHIP WORKER AND RENTAL EMPLOYEE WHO I WAS TELLING THE STORY TOO SAID OH YOU MUST DRIVE A WRANGLER . THAT IT HAPPENS ALL THE TIME. MY BIG CONCERN IS THAT I COULD SMELL MODE. WHEN I WENT BACK A FEW DAYS LATER A SERVICE REP WAS ON THE PHONE WITH ANOTHER CUSTOMER WHO WAS SETTING UP AN APPOINTMENT FOR THE SAME ISSUE. THEY ARE FIXING THE RUBBER AROUND THE DOOR FOR DEFECTS AND CHANGING CARPET. BUT I FEEL THEY SHOULD BE RECALLING THE VEHICLE I ONLY HAVE HAD IT FOR 19 MONTHS.
Corrective Action:
JEEP WAS PARKED IN MY DRIVEWAY AND WHEN WE HAD A STORM ON FEB 1 THRU FEB 3, 2019 AND I ENTER MY JEEP AFTER THE 3 DAY STORM THE DRIVER SIDE FLOOR WAS IN 3 INCHES OF WATER AND TOTALLY FLOODED. I GOT TOWELS AND SOAKED THE WATER UP. THEN WE HAD ANOTHER STORM TO COME IN ON FEB 4 AND 5, 2019 AND I PARK MY CAR FACING THE OTHER WAY IN DRIVE WAY AND AGAIN AFTER THE 2 DAY STORM MY JEEP WAS FLOODED AGAIN ON DRIVER FRONT FLOOR ABOUT 2 INCHES. WHEN I TOOK MY CAR TO DEALERSHIP WORKER AND RENTAL EMPLOYEE WHO I WAS TELLING THE STORY TOO SAID OH YOU MUST DRIVE A WRANGLER . THAT IT HAPPENS ALL THE TIME. MY BIG CONCERN IS THAT I COULD SMELL MODE. WHEN I WENT BACK A FEW DAYS LATER A SERVICE REP WAS ON THE PHONE WITH ANOTHER CUSTOMER WHO WAS SETTING UP AN APPOINTMENT FOR THE SAME ISSUE. THEY ARE FIXING THE RUBBER AROUND THE DOOR FOR DEFECTS AND CHANGING CARPET. BUT I FEEL THEY SHOULD BE RECALLING THE VEHICLE I ONLY HAVE HAD IT FOR 19 MONTHS.
Additional Notes:
JEEP WAS PARKED IN MY DRIVEWAY AND WHEN WE HAD A STORM ON FEB 1 THRU FEB 3, 2019 AND I ENTER MY JEEP AFTER THE 3 DAY STORM THE DRIVER SIDE FLOOR WAS IN 3 INCHES OF WATER AND TOTALLY FLOODED. I GOT TOWELS AND SOAKED THE WATER UP. THEN WE HAD ANOTHER STORM TO COME IN ON FEB 4 AND 5, 2019 AND I PARK MY CAR FACING THE OTHER WAY IN DRIVE WAY AND AGAIN AFTER THE 2 DAY STORM MY JEEP WAS FLOODED AGAIN ON DRIVER FRONT FLOOR ABOUT 2 INCHES. WHEN I TOOK MY CAR TO DEALERSHIP WORKER AND RENTAL EMPLOYEE WHO I WAS TELLING THE STORY TOO SAID OH YOU MUST DRIVE A WRANGLER . THAT IT HAPPENS ALL THE TIME. MY BIG CONCERN IS THAT I COULD SMELL MODE. WHEN I WENT BACK A FEW DAYS LATER A SERVICE REP WAS ON THE PHONE WITH ANOTHER CUSTOMER WHO WAS SETTING UP AN APPOINTMENT FOR THE SAME ISSUE. THEY ARE FIXING THE RUBBER AROUND THE DOOR FOR DEFECTS AND CHANGING CARPET. BUT I FEEL THEY SHOULD BE RECALLING THE VEHICLE I ONLY HAVE HAD IT FOR 19 MONTHS.
Mfg Campaign: 11176409
Recall Date: Feb 11, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
FIRST START OF THE DAY. WEATHER COLD. UPON SHIFTING INTO REVERSE THE ENGINE SPEED DROPS DRAMATICALLY TO THE POINT OF STUMBLING / STALLING. STALLING OCCURS APPROXIMATELY 20% OF THE TIME.
Corrective Action:
FIRST START OF THE DAY. WEATHER COLD. UPON SHIFTING INTO REVERSE THE ENGINE SPEED DROPS DRAMATICALLY TO THE POINT OF STUMBLING / STALLING. STALLING OCCURS APPROXIMATELY 20% OF THE TIME.
Additional Notes:
FIRST START OF THE DAY. WEATHER COLD. UPON SHIFTING INTO REVERSE THE ENGINE SPEED DROPS DRAMATICALLY TO THE POINT OF STUMBLING / STALLING. STALLING OCCURS APPROXIMATELY 20% OF THE TIME.
Mfg Campaign: 11173796
Recall Date: Feb 3, 2019
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
I HIT A VEHICLE THAT CROSSED IN FRONT OF ME. MY DRIVER FRONT BUMPER HIT THEIR PASSENGER FRONT BUMPER. MY AIR BAG DID NOT INFLATE. MY SPEED WAS APPX. 45 MPH. *DSY *DT*JB
Corrective Action:
I HIT A VEHICLE THAT CROSSED IN FRONT OF ME. MY DRIVER FRONT BUMPER HIT THEIR PASSENGER FRONT BUMPER. MY AIR BAG DID NOT INFLATE. MY SPEED WAS APPX. 45 MPH. *DSY *DT*JB
Additional Notes:
I HIT A VEHICLE THAT CROSSED IN FRONT OF ME. MY DRIVER FRONT BUMPER HIT THEIR PASSENGER FRONT BUMPER. MY AIR BAG DID NOT INFLATE. MY SPEED WAS APPX. 45 MPH. *DSY *DT*JB
Mfg Campaign: 11170716
Recall Date: Jan 18, 2019
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ON 04/28/2018 I WENT OFF ROADING TO MY FAVORITE TRAIL. THE JEEP WAS STATIONARY UNTILTHE CAR STARTD TO SLOWLY MOVE WHILE IT WAS ON PARK. IN AN ATTEMPT TO BREAKS AND STEER AWAY FROM THE WATER THE TRUCK STEERING AND BREAK WASN'T RESPONDING TO EITHER DIRECTION. TOOK POLICE ENFORCEMENT A WHILE TO RESPOND AND AS THEY ARRIVE THE TIDE TOOK THE VEHICLE AND SUBMERGED ALL THE WAY TO THE FLOOR BOARD
Corrective Action:
ON 04/28/2018 I WENT OFF ROADING TO MY FAVORITE TRAIL. THE JEEP WAS STATIONARY UNTILTHE CAR STARTD TO SLOWLY MOVE WHILE IT WAS ON PARK. IN AN ATTEMPT TO BREAKS AND STEER AWAY FROM THE WATER THE TRUCK STEERING AND BREAK WASN'T RESPONDING TO EITHER DIRECTION. TOOK POLICE ENFORCEMENT A WHILE TO RESPOND AND AS THEY ARRIVE THE TIDE TOOK THE VEHICLE AND SUBMERGED ALL THE WAY TO THE FLOOR BOARD
Additional Notes:
ON 04/28/2018 I WENT OFF ROADING TO MY FAVORITE TRAIL. THE JEEP WAS STATIONARY UNTILTHE CAR STARTD TO SLOWLY MOVE WHILE IT WAS ON PARK. IN AN ATTEMPT TO BREAKS AND STEER AWAY FROM THE WATER THE TRUCK STEERING AND BREAK WASN'T RESPONDING TO EITHER DIRECTION. TOOK POLICE ENFORCEMENT A WHILE TO RESPOND AND AS THEY ARRIVE THE TIDE TOOK THE VEHICLE AND SUBMERGED ALL THE WAY TO THE FLOOR BOARD
Mfg Campaign: 11166395
Recall Date: Jan 10, 2019
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