Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Renegade 4X2 flex fuel/E85 vehicles equipped with a 2.4L engine. In certain operating conditions such as high power demand in conjunction with high altitude and/or high ambient temperatures, a manufacturing error in the fuel pump assembly may result in a loss of fuel pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UB2
Recall Date: Oct 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Consumer Complaints
646 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
CAR IS EXCESSIVELY BURNING OIL. IT RANDOMLY SHUTS OFF GOING DOWN THE ROAD. IT HAS ALMOST CAUSED ACCIDENTS.
Corrective Action:
CAR IS EXCESSIVELY BURNING OIL. IT RANDOMLY SHUTS OFF GOING DOWN THE ROAD. IT HAS ALMOST CAUSED ACCIDENTS.
Additional Notes:
CAR IS EXCESSIVELY BURNING OIL. IT RANDOMLY SHUTS OFF GOING DOWN THE ROAD. IT HAS ALMOST CAUSED ACCIDENTS.
Mfg Campaign: 11286993
Recall Date: Dec 4, 2019
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
CAR IS EXCESSIVELY BURNING OIL. IT RANDOMLY SHUTS OFF GOING DOWN THE ROAD. IT HAS ALMOST CAUSED ACCIDENTS.
Corrective Action:
CAR IS EXCESSIVELY BURNING OIL. IT RANDOMLY SHUTS OFF GOING DOWN THE ROAD. IT HAS ALMOST CAUSED ACCIDENTS.
Additional Notes:
CAR IS EXCESSIVELY BURNING OIL. IT RANDOMLY SHUTS OFF GOING DOWN THE ROAD. IT HAS ALMOST CAUSED ACCIDENTS.
Mfg Campaign: 11286993
Recall Date: Dec 4, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TWICE IN THE LAST WEEK, MY 2018 JEEP RENEGADE WITH AROUND 17,500 MILES HAS STALLED AFTER MODERATELY HARD BRAKING. IN BOTH CASES THE VEHICLE HAD A DIFFICULT TIME RESTARTING. IN THE LAST CASE, THE STALLING OCCURRED DURING BUSY RUSH HOUR CITY TRAFFIC AND WE SAT FOR ABOUT MINUTE WITH TRAFFIC PASSING US WHILE WE ATTEMPTED TO RESTART THE VEHICLE. MY GIRLFRIEND, A NEW DRIVER, WAS DRIVING DURING THIS INSTANCE AND I AM CONCERNED FOR OUR SAFETY NOW. *DT*JB
Corrective Action:
TWICE IN THE LAST WEEK, MY 2018 JEEP RENEGADE WITH AROUND 17,500 MILES HAS STALLED AFTER MODERATELY HARD BRAKING. IN BOTH CASES THE VEHICLE HAD A DIFFICULT TIME RESTARTING. IN THE LAST CASE, THE STALLING OCCURRED DURING BUSY RUSH HOUR CITY TRAFFIC AND WE SAT FOR ABOUT MINUTE WITH TRAFFIC PASSING US WHILE WE ATTEMPTED TO RESTART THE VEHICLE. MY GIRLFRIEND, A NEW DRIVER, WAS DRIVING DURING THIS INSTANCE AND I AM CONCERNED FOR OUR SAFETY NOW. *DT*JB
Additional Notes:
TWICE IN THE LAST WEEK, MY 2018 JEEP RENEGADE WITH AROUND 17,500 MILES HAS STALLED AFTER MODERATELY HARD BRAKING. IN BOTH CASES THE VEHICLE HAD A DIFFICULT TIME RESTARTING. IN THE LAST CASE, THE STALLING OCCURRED DURING BUSY RUSH HOUR CITY TRAFFIC AND WE SAT FOR ABOUT MINUTE WITH TRAFFIC PASSING US WHILE WE ATTEMPTED TO RESTART THE VEHICLE. MY GIRLFRIEND, A NEW DRIVER, WAS DRIVING DURING THIS INSTANCE AND I AM CONCERNED FOR OUR SAFETY NOW. *DT*JB
Mfg Campaign: 11282446
Recall Date: Nov 26, 2019
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
TWICE IN THE LAST WEEK, MY 2018 JEEP RENEGADE WITH AROUND 17,500 MILES HAS STALLED AFTER MODERATELY HARD BRAKING. IN BOTH CASES THE VEHICLE HAD A DIFFICULT TIME RESTARTING. IN THE LAST CASE, THE STALLING OCCURRED DURING BUSY RUSH HOUR CITY TRAFFIC AND WE SAT FOR ABOUT MINUTE WITH TRAFFIC PASSING US WHILE WE ATTEMPTED TO RESTART THE VEHICLE. MY GIRLFRIEND, A NEW DRIVER, WAS DRIVING DURING THIS INSTANCE AND I AM CONCERNED FOR OUR SAFETY NOW. *DT*JB
Corrective Action:
TWICE IN THE LAST WEEK, MY 2018 JEEP RENEGADE WITH AROUND 17,500 MILES HAS STALLED AFTER MODERATELY HARD BRAKING. IN BOTH CASES THE VEHICLE HAD A DIFFICULT TIME RESTARTING. IN THE LAST CASE, THE STALLING OCCURRED DURING BUSY RUSH HOUR CITY TRAFFIC AND WE SAT FOR ABOUT MINUTE WITH TRAFFIC PASSING US WHILE WE ATTEMPTED TO RESTART THE VEHICLE. MY GIRLFRIEND, A NEW DRIVER, WAS DRIVING DURING THIS INSTANCE AND I AM CONCERNED FOR OUR SAFETY NOW. *DT*JB
Additional Notes:
TWICE IN THE LAST WEEK, MY 2018 JEEP RENEGADE WITH AROUND 17,500 MILES HAS STALLED AFTER MODERATELY HARD BRAKING. IN BOTH CASES THE VEHICLE HAD A DIFFICULT TIME RESTARTING. IN THE LAST CASE, THE STALLING OCCURRED DURING BUSY RUSH HOUR CITY TRAFFIC AND WE SAT FOR ABOUT MINUTE WITH TRAFFIC PASSING US WHILE WE ATTEMPTED TO RESTART THE VEHICLE. MY GIRLFRIEND, A NEW DRIVER, WAS DRIVING DURING THIS INSTANCE AND I AM CONCERNED FOR OUR SAFETY NOW. *DT*JB
Mfg Campaign: 11282446
Recall Date: Nov 26, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TWICE IN THE LAST WEEK, MY 2018 JEEP RENEGADE WITH AROUND 17,500 MILES HAS STALLED AFTER MODERATELY HARD BRAKING. IN BOTH CASES THE VEHICLE HAD A DIFFICULT TIME RESTARTING. IN THE LAST CASE, THE STALLING OCCURRED DURING BUSY RUSH HOUR CITY TRAFFIC AND WE SAT FOR ABOUT MINUTE WITH TRAFFIC PASSING US WHILE WE ATTEMPTED TO RESTART THE VEHICLE. MY GIRLFRIEND, A NEW DRIVER, WAS DRIVING DURING THIS INSTANCE AND I AM CONCERNED FOR OUR SAFETY NOW. *DT*JB
Corrective Action:
TWICE IN THE LAST WEEK, MY 2018 JEEP RENEGADE WITH AROUND 17,500 MILES HAS STALLED AFTER MODERATELY HARD BRAKING. IN BOTH CASES THE VEHICLE HAD A DIFFICULT TIME RESTARTING. IN THE LAST CASE, THE STALLING OCCURRED DURING BUSY RUSH HOUR CITY TRAFFIC AND WE SAT FOR ABOUT MINUTE WITH TRAFFIC PASSING US WHILE WE ATTEMPTED TO RESTART THE VEHICLE. MY GIRLFRIEND, A NEW DRIVER, WAS DRIVING DURING THIS INSTANCE AND I AM CONCERNED FOR OUR SAFETY NOW. *DT*JB
Additional Notes:
TWICE IN THE LAST WEEK, MY 2018 JEEP RENEGADE WITH AROUND 17,500 MILES HAS STALLED AFTER MODERATELY HARD BRAKING. IN BOTH CASES THE VEHICLE HAD A DIFFICULT TIME RESTARTING. IN THE LAST CASE, THE STALLING OCCURRED DURING BUSY RUSH HOUR CITY TRAFFIC AND WE SAT FOR ABOUT MINUTE WITH TRAFFIC PASSING US WHILE WE ATTEMPTED TO RESTART THE VEHICLE. MY GIRLFRIEND, A NEW DRIVER, WAS DRIVING DURING THIS INSTANCE AND I AM CONCERNED FOR OUR SAFETY NOW. *DT*JB
Mfg Campaign: 11282446
Recall Date: Nov 26, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
LWHILE DRIVING VEHICLE COMPLETELY SHUT DOWN WITH NO WARNING SIGN. WAS TOWED TO THE DEALER AND WAS TOLD IT WAS LOW ON OIL. THE CAR IS BRAND NEW WITH ONLY 3000 MILES. DEALER INFORMED ME TO CHECK THE OIL EVERY 1000 MILES. WAS NEVER TOLD THIS WHEN THE VEHICLE WAS LEASED AND NOW I'M STUCK AND AFRAID TO DRIVE IT AS IT SHUTS DOWN WITH NO WARNING WHICH IS VERY DANGEROUS.
Corrective Action:
LWHILE DRIVING VEHICLE COMPLETELY SHUT DOWN WITH NO WARNING SIGN. WAS TOWED TO THE DEALER AND WAS TOLD IT WAS LOW ON OIL. THE CAR IS BRAND NEW WITH ONLY 3000 MILES. DEALER INFORMED ME TO CHECK THE OIL EVERY 1000 MILES. WAS NEVER TOLD THIS WHEN THE VEHICLE WAS LEASED AND NOW I'M STUCK AND AFRAID TO DRIVE IT AS IT SHUTS DOWN WITH NO WARNING WHICH IS VERY DANGEROUS.
Additional Notes:
LWHILE DRIVING VEHICLE COMPLETELY SHUT DOWN WITH NO WARNING SIGN. WAS TOWED TO THE DEALER AND WAS TOLD IT WAS LOW ON OIL. THE CAR IS BRAND NEW WITH ONLY 3000 MILES. DEALER INFORMED ME TO CHECK THE OIL EVERY 1000 MILES. WAS NEVER TOLD THIS WHEN THE VEHICLE WAS LEASED AND NOW I'M STUCK AND AFRAID TO DRIVE IT AS IT SHUTS DOWN WITH NO WARNING WHICH IS VERY DANGEROUS.
Mfg Campaign: 11281589
Recall Date: Nov 21, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
ENGINE HAS KNOCKING SOUND. ( DETONATION) WHEN ACCELERATING . CONSTANTLY. DEALERSHIP RESPOND WAS : NO ISSUE FOUND. I'VE BEEN REQUESTED DIAGNOSTIC TWICE. SAME RESPOND. EVEN MY WIFE COULD HEAR THIS SOUND.
Corrective Action:
ENGINE HAS KNOCKING SOUND. ( DETONATION) WHEN ACCELERATING . CONSTANTLY. DEALERSHIP RESPOND WAS : NO ISSUE FOUND. I'VE BEEN REQUESTED DIAGNOSTIC TWICE. SAME RESPOND. EVEN MY WIFE COULD HEAR THIS SOUND.
Additional Notes:
ENGINE HAS KNOCKING SOUND. ( DETONATION) WHEN ACCELERATING . CONSTANTLY. DEALERSHIP RESPOND WAS : NO ISSUE FOUND. I'VE BEEN REQUESTED DIAGNOSTIC TWICE. SAME RESPOND. EVEN MY WIFE COULD HEAR THIS SOUND.
Mfg Campaign: 11281459
Recall Date: Nov 20, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
EVERY FEW WEEKS THE SYSTEM SWITCHES TO METRIC AND THEN HAVE TO RESET BACK TO AMERICAN STANDARD. IT ALSO CHANGES THE HEATER AND AIR CONDITIONING SETTINGS TO COME ON AT MAXED OUT TEMP AND THE HIGHEST SETTING ON THE BLOWER. ALREADY HAD IT IN TO THE DEALER ONCE AND THERE FIXED WORKED FOR A WEEK OR TWO THEN RIGHT BACK TO THE PROBLEMS. THIS HAPPENS WHEN YOU FIRST START THE VEHICLE.
Corrective Action:
EVERY FEW WEEKS THE SYSTEM SWITCHES TO METRIC AND THEN HAVE TO RESET BACK TO AMERICAN STANDARD. IT ALSO CHANGES THE HEATER AND AIR CONDITIONING SETTINGS TO COME ON AT MAXED OUT TEMP AND THE HIGHEST SETTING ON THE BLOWER. ALREADY HAD IT IN TO THE DEALER ONCE AND THERE FIXED WORKED FOR A WEEK OR TWO THEN RIGHT BACK TO THE PROBLEMS. THIS HAPPENS WHEN YOU FIRST START THE VEHICLE.
Additional Notes:
EVERY FEW WEEKS THE SYSTEM SWITCHES TO METRIC AND THEN HAVE TO RESET BACK TO AMERICAN STANDARD. IT ALSO CHANGES THE HEATER AND AIR CONDITIONING SETTINGS TO COME ON AT MAXED OUT TEMP AND THE HIGHEST SETTING ON THE BLOWER. ALREADY HAD IT IN TO THE DEALER ONCE AND THERE FIXED WORKED FOR A WEEK OR TWO THEN RIGHT BACK TO THE PROBLEMS. THIS HAPPENS WHEN YOU FIRST START THE VEHICLE.
Mfg Campaign: 11280994
Recall Date: Nov 19, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
VEHICLE PURCHASED BRAND NEW WAS MAKING LEFT, LOW OIL LIGHT CAME ON, AND VEHICLE WANTED TO STALL. I CALLED IN TO DEALER TO DISCUSS SINCE I WAS ALREADY BRINGING IT IN FOR A PASSIVE ENTRY LIGHT ON DASH WARNING LIGHT. THEY SAID BRING IT IN RIGHT AWAY. MY NEXT OIL CHANGE WAS OVER 1000 MILES AWAY FROM BEING DUE & THEY SAID IT WAS DOWN 2 QUARTS. I DROVE 250 MILES UNTIL MY NEXT APPOINTMENT FOR THE OTHER REPAIR PROBLEM 2 WEEKS LATER AND THERE WAS LESS THAN 1/2 NOTCH LEFT OF OIL ON THE DIPSTICK. THE ENGINE WAS GIVEN A FRESH OIL CHANGE AND NOW MUST BE CHECKED EVERY 500 MILES TO DETERMINE IF IT'S AN ENGINE CONSUMPTION CASE. MY OTHER 2 OIL CHANGES WERE FREE TO USE WITHIN 1 YEAR SO IN ORDER TO NOT LOOSE THEM MY OIL CHANGES WERE PERFORMED WELL BEFORE THEY WERE DUE.
Corrective Action:
VEHICLE PURCHASED BRAND NEW WAS MAKING LEFT, LOW OIL LIGHT CAME ON, AND VEHICLE WANTED TO STALL. I CALLED IN TO DEALER TO DISCUSS SINCE I WAS ALREADY BRINGING IT IN FOR A PASSIVE ENTRY LIGHT ON DASH WARNING LIGHT. THEY SAID BRING IT IN RIGHT AWAY. MY NEXT OIL CHANGE WAS OVER 1000 MILES AWAY FROM BEING DUE & THEY SAID IT WAS DOWN 2 QUARTS. I DROVE 250 MILES UNTIL MY NEXT APPOINTMENT FOR THE OTHER REPAIR PROBLEM 2 WEEKS LATER AND THERE WAS LESS THAN 1/2 NOTCH LEFT OF OIL ON THE DIPSTICK. THE ENGINE WAS GIVEN A FRESH OIL CHANGE AND NOW MUST BE CHECKED EVERY 500 MILES TO DETERMINE IF IT'S AN ENGINE CONSUMPTION CASE. MY OTHER 2 OIL CHANGES WERE FREE TO USE WITHIN 1 YEAR SO IN ORDER TO NOT LOOSE THEM MY OIL CHANGES WERE PERFORMED WELL BEFORE THEY WERE DUE.
Additional Notes:
VEHICLE PURCHASED BRAND NEW WAS MAKING LEFT, LOW OIL LIGHT CAME ON, AND VEHICLE WANTED TO STALL. I CALLED IN TO DEALER TO DISCUSS SINCE I WAS ALREADY BRINGING IT IN FOR A PASSIVE ENTRY LIGHT ON DASH WARNING LIGHT. THEY SAID BRING IT IN RIGHT AWAY. MY NEXT OIL CHANGE WAS OVER 1000 MILES AWAY FROM BEING DUE & THEY SAID IT WAS DOWN 2 QUARTS. I DROVE 250 MILES UNTIL MY NEXT APPOINTMENT FOR THE OTHER REPAIR PROBLEM 2 WEEKS LATER AND THERE WAS LESS THAN 1/2 NOTCH LEFT OF OIL ON THE DIPSTICK. THE ENGINE WAS GIVEN A FRESH OIL CHANGE AND NOW MUST BE CHECKED EVERY 500 MILES TO DETERMINE IF IT'S AN ENGINE CONSUMPTION CASE. MY OTHER 2 OIL CHANGES WERE FREE TO USE WITHIN 1 YEAR SO IN ORDER TO NOT LOOSE THEM MY OIL CHANGES WERE PERFORMED WELL BEFORE THEY WERE DUE.
Mfg Campaign: 11279312
Recall Date: Nov 10, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I BOUGHT MY JEEP IN 2018, 3 MONTHS AFTER HAVING IT, I HAD TO REPLACE THE FRONT PASSENGER BULB AND IT WORKED FINE. NOW, A YEAR LATER SAME PROBLEM AND I TOOK IT TO THE DEALERSHIP AND THEY TOLD ME THE BULB WAS FINE AND MOVED SOME WIRES AND IT WAS FINE. NOW IT IS STILL NOT WORKING
Corrective Action:
I BOUGHT MY JEEP IN 2018, 3 MONTHS AFTER HAVING IT, I HAD TO REPLACE THE FRONT PASSENGER BULB AND IT WORKED FINE. NOW, A YEAR LATER SAME PROBLEM AND I TOOK IT TO THE DEALERSHIP AND THEY TOLD ME THE BULB WAS FINE AND MOVED SOME WIRES AND IT WAS FINE. NOW IT IS STILL NOT WORKING
Additional Notes:
I BOUGHT MY JEEP IN 2018, 3 MONTHS AFTER HAVING IT, I HAD TO REPLACE THE FRONT PASSENGER BULB AND IT WORKED FINE. NOW, A YEAR LATER SAME PROBLEM AND I TOOK IT TO THE DEALERSHIP AND THEY TOLD ME THE BULB WAS FINE AND MOVED SOME WIRES AND IT WAS FINE. NOW IT IS STILL NOT WORKING
Mfg Campaign: 11278787
Recall Date: Nov 7, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
GEAR SHIFTER MOVES OUT OF GEAR WHILE IN MOTION CAUSING CAR TO STALL AND RPMS TO RED LINE HAS HAPPENED SEVERAL DIFFERENT TIMES FIRST TIME AT 70 MPH CAR STALLED LOOKED DOWN TO SEE SHIFTER HAD JUMPED TO THE NEUTRAL POSITION ON 2ND SMALL (LESS THAN 2LBS) DOG JUMPED ACROSS SHIFTER KNOCKING IT TO N 3RD 45-50MPH STALLED RPMS REDLINED CAR DIED NO APPARENT REASON BUT SHIFTER WAS IN N POSITION WHEN RECRANKED ALSO PAID $2088.00 FOR EXTENDED SERVICE AGREEMENT WHICH WAS DENIED BY SELLER ON 2 SEPARATE OCCASIONS.
Corrective Action:
GEAR SHIFTER MOVES OUT OF GEAR WHILE IN MOTION CAUSING CAR TO STALL AND RPMS TO RED LINE HAS HAPPENED SEVERAL DIFFERENT TIMES FIRST TIME AT 70 MPH CAR STALLED LOOKED DOWN TO SEE SHIFTER HAD JUMPED TO THE NEUTRAL POSITION ON 2ND SMALL (LESS THAN 2LBS) DOG JUMPED ACROSS SHIFTER KNOCKING IT TO N 3RD 45-50MPH STALLED RPMS REDLINED CAR DIED NO APPARENT REASON BUT SHIFTER WAS IN N POSITION WHEN RECRANKED ALSO PAID $2088.00 FOR EXTENDED SERVICE AGREEMENT WHICH WAS DENIED BY SELLER ON 2 SEPARATE OCCASIONS.
Additional Notes:
GEAR SHIFTER MOVES OUT OF GEAR WHILE IN MOTION CAUSING CAR TO STALL AND RPMS TO RED LINE HAS HAPPENED SEVERAL DIFFERENT TIMES FIRST TIME AT 70 MPH CAR STALLED LOOKED DOWN TO SEE SHIFTER HAD JUMPED TO THE NEUTRAL POSITION ON 2ND SMALL (LESS THAN 2LBS) DOG JUMPED ACROSS SHIFTER KNOCKING IT TO N 3RD 45-50MPH STALLED RPMS REDLINED CAR DIED NO APPARENT REASON BUT SHIFTER WAS IN N POSITION WHEN RECRANKED ALSO PAID $2088.00 FOR EXTENDED SERVICE AGREEMENT WHICH WAS DENIED BY SELLER ON 2 SEPARATE OCCASIONS.
Mfg Campaign: 11277336
Recall Date: Oct 31, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
GEAR SHIFTER MOVES OUT OF GEAR WHILE IN MOTION CAUSING CAR TO STALL AND RPMS TO RED LINE HAS HAPPENED SEVERAL DIFFERENT TIMES FIRST TIME AT 70 MPH CAR STALLED LOOKED DOWN TO SEE SHIFTER HAD JUMPED TO THE NEUTRAL POSITION ON 2ND SMALL (LESS THAN 2LBS) DOG JUMPED ACROSS SHIFTER KNOCKING IT TO N 3RD 45-50MPH STALLED RPMS REDLINED CAR DIED NO APPARENT REASON BUT SHIFTER WAS IN N POSITION WHEN RECRANKED ALSO PAID $2088.00 FOR EXTENDED SERVICE AGREEMENT WHICH WAS DENIED BY SELLER ON 2 SEPARATE OCCASIONS.
Corrective Action:
GEAR SHIFTER MOVES OUT OF GEAR WHILE IN MOTION CAUSING CAR TO STALL AND RPMS TO RED LINE HAS HAPPENED SEVERAL DIFFERENT TIMES FIRST TIME AT 70 MPH CAR STALLED LOOKED DOWN TO SEE SHIFTER HAD JUMPED TO THE NEUTRAL POSITION ON 2ND SMALL (LESS THAN 2LBS) DOG JUMPED ACROSS SHIFTER KNOCKING IT TO N 3RD 45-50MPH STALLED RPMS REDLINED CAR DIED NO APPARENT REASON BUT SHIFTER WAS IN N POSITION WHEN RECRANKED ALSO PAID $2088.00 FOR EXTENDED SERVICE AGREEMENT WHICH WAS DENIED BY SELLER ON 2 SEPARATE OCCASIONS.
Additional Notes:
GEAR SHIFTER MOVES OUT OF GEAR WHILE IN MOTION CAUSING CAR TO STALL AND RPMS TO RED LINE HAS HAPPENED SEVERAL DIFFERENT TIMES FIRST TIME AT 70 MPH CAR STALLED LOOKED DOWN TO SEE SHIFTER HAD JUMPED TO THE NEUTRAL POSITION ON 2ND SMALL (LESS THAN 2LBS) DOG JUMPED ACROSS SHIFTER KNOCKING IT TO N 3RD 45-50MPH STALLED RPMS REDLINED CAR DIED NO APPARENT REASON BUT SHIFTER WAS IN N POSITION WHEN RECRANKED ALSO PAID $2088.00 FOR EXTENDED SERVICE AGREEMENT WHICH WAS DENIED BY SELLER ON 2 SEPARATE OCCASIONS.
Mfg Campaign: 11277336
Recall Date: Oct 31, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2018 JEEP RENEGADE. THE CONTACT STATED THAT THE FORWARD COLLISION WARNING SENSOR WAS DEFECTIVE AND THE ADAPTIVE CRUISE CONTROL DID NOT OPERATE WHEN THE SENSOR WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO SHEBOYGAN CHRYSLER CENTER (2701 WASHINGTON AVE, SHEBOYGAN, WI 53081, (920) 459-6020) WHERE THE CONTACT WAS INFORMED THAT THEY WOULD NEED A SPECIAL TOOL TO ALIGN THE RADAR CAMERA AND REPAIR THE VEHICLE. THE CONTACT WAS REFERRED TO THE MANUFACTURER FOR ASSISTANCE. THE MANUFACTURER PROVIDED CASE NUMBER: 59686676 AND REFERRED THE CONTACT TO SCHMIT BROS CHRYSLER DODGE JEEP RAM (905 E GREEN BAY AVE, SAUKVILLE, WI 53080, (262) 284-3100). THE DEALER ALSO DID NOT HAVE THE PROPER TOOL. THE CONTACT'S SON TOOK THE VEHICLE TO WOLFCHASE CHRYSLER DODGE JEEP RAM (8170 US-64, BARTLETT, TN 38133, (901) 373-3030) WHERE HE WAS MISINFORMED BY THE MANUFACTURER AGAIN ABOUT THE DEALER HAVING THE TOOL FOR THE ALIGNMENT. THE MANUFACTURER PROVIDED CASE NUMBER: 4749461. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 5,200.
Corrective Action:
TL* THE CONTACT OWNS A 2018 JEEP RENEGADE. THE CONTACT STATED THAT THE FORWARD COLLISION WARNING SENSOR WAS DEFECTIVE AND THE ADAPTIVE CRUISE CONTROL DID NOT OPERATE WHEN THE SENSOR WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO SHEBOYGAN CHRYSLER CENTER (2701 WASHINGTON AVE, SHEBOYGAN, WI 53081, (920) 459-6020) WHERE THE CONTACT WAS INFORMED THAT THEY WOULD NEED A SPECIAL TOOL TO ALIGN THE RADAR CAMERA AND REPAIR THE VEHICLE. THE CONTACT WAS REFERRED TO THE MANUFACTURER FOR ASSISTANCE. THE MANUFACTURER PROVIDED CASE NUMBER: 59686676 AND REFERRED THE CONTACT TO SCHMIT BROS CHRYSLER DODGE JEEP RAM (905 E GREEN BAY AVE, SAUKVILLE, WI 53080, (262) 284-3100). THE DEALER ALSO DID NOT HAVE THE PROPER TOOL. THE CONTACT'S SON TOOK THE VEHICLE TO WOLFCHASE CHRYSLER DODGE JEEP RAM (8170 US-64, BARTLETT, TN 38133, (901) 373-3030) WHERE HE WAS MISINFORMED BY THE MANUFACTURER AGAIN ABOUT THE DEALER HAVING THE TOOL FOR THE ALIGNMENT. THE MANUFACTURER PROVIDED CASE NUMBER: 4749461. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 5,200.
Additional Notes:
TL* THE CONTACT OWNS A 2018 JEEP RENEGADE. THE CONTACT STATED THAT THE FORWARD COLLISION WARNING SENSOR WAS DEFECTIVE AND THE ADAPTIVE CRUISE CONTROL DID NOT OPERATE WHEN THE SENSOR WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO SHEBOYGAN CHRYSLER CENTER (2701 WASHINGTON AVE, SHEBOYGAN, WI 53081, (920) 459-6020) WHERE THE CONTACT WAS INFORMED THAT THEY WOULD NEED A SPECIAL TOOL TO ALIGN THE RADAR CAMERA AND REPAIR THE VEHICLE. THE CONTACT WAS REFERRED TO THE MANUFACTURER FOR ASSISTANCE. THE MANUFACTURER PROVIDED CASE NUMBER: 59686676 AND REFERRED THE CONTACT TO SCHMIT BROS CHRYSLER DODGE JEEP RAM (905 E GREEN BAY AVE, SAUKVILLE, WI 53080, (262) 284-3100). THE DEALER ALSO DID NOT HAVE THE PROPER TOOL. THE CONTACT'S SON TOOK THE VEHICLE TO WOLFCHASE CHRYSLER DODGE JEEP RAM (8170 US-64, BARTLETT, TN 38133, (901) 373-3030) WHERE HE WAS MISINFORMED BY THE MANUFACTURER AGAIN ABOUT THE DEALER HAVING THE TOOL FOR THE ALIGNMENT. THE MANUFACTURER PROVIDED CASE NUMBER: 4749461. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 5,200.
Mfg Campaign: 11276919
Recall Date: Oct 29, 2019
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2018 JEEP RENEGADE. THE CONTACT STATED THAT THE FORWARD COLLISION WARNING SENSOR WAS DEFECTIVE AND THE ADAPTIVE CRUISE CONTROL DID NOT OPERATE WHEN THE SENSOR WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO SHEBOYGAN CHRYSLER CENTER (2701 WASHINGTON AVE, SHEBOYGAN, WI 53081, (920) 459-6020) WHERE THE CONTACT WAS INFORMED THAT THEY WOULD NEED A SPECIAL TOOL TO ALIGN THE RADAR CAMERA AND REPAIR THE VEHICLE. THE CONTACT WAS REFERRED TO THE MANUFACTURER FOR ASSISTANCE. THE MANUFACTURER PROVIDED CASE NUMBER: 59686676 AND REFERRED THE CONTACT TO SCHMIT BROS CHRYSLER DODGE JEEP RAM (905 E GREEN BAY AVE, SAUKVILLE, WI 53080, (262) 284-3100). THE DEALER ALSO DID NOT HAVE THE PROPER TOOL. THE CONTACT'S SON TOOK THE VEHICLE TO WOLFCHASE CHRYSLER DODGE JEEP RAM (8170 US-64, BARTLETT, TN 38133, (901) 373-3030) WHERE HE WAS MISINFORMED BY THE MANUFACTURER AGAIN ABOUT THE DEALER HAVING THE TOOL FOR THE ALIGNMENT. THE MANUFACTURER PROVIDED CASE NUMBER: 4749461. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 5,200.
Corrective Action:
TL* THE CONTACT OWNS A 2018 JEEP RENEGADE. THE CONTACT STATED THAT THE FORWARD COLLISION WARNING SENSOR WAS DEFECTIVE AND THE ADAPTIVE CRUISE CONTROL DID NOT OPERATE WHEN THE SENSOR WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO SHEBOYGAN CHRYSLER CENTER (2701 WASHINGTON AVE, SHEBOYGAN, WI 53081, (920) 459-6020) WHERE THE CONTACT WAS INFORMED THAT THEY WOULD NEED A SPECIAL TOOL TO ALIGN THE RADAR CAMERA AND REPAIR THE VEHICLE. THE CONTACT WAS REFERRED TO THE MANUFACTURER FOR ASSISTANCE. THE MANUFACTURER PROVIDED CASE NUMBER: 59686676 AND REFERRED THE CONTACT TO SCHMIT BROS CHRYSLER DODGE JEEP RAM (905 E GREEN BAY AVE, SAUKVILLE, WI 53080, (262) 284-3100). THE DEALER ALSO DID NOT HAVE THE PROPER TOOL. THE CONTACT'S SON TOOK THE VEHICLE TO WOLFCHASE CHRYSLER DODGE JEEP RAM (8170 US-64, BARTLETT, TN 38133, (901) 373-3030) WHERE HE WAS MISINFORMED BY THE MANUFACTURER AGAIN ABOUT THE DEALER HAVING THE TOOL FOR THE ALIGNMENT. THE MANUFACTURER PROVIDED CASE NUMBER: 4749461. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 5,200.
Additional Notes:
TL* THE CONTACT OWNS A 2018 JEEP RENEGADE. THE CONTACT STATED THAT THE FORWARD COLLISION WARNING SENSOR WAS DEFECTIVE AND THE ADAPTIVE CRUISE CONTROL DID NOT OPERATE WHEN THE SENSOR WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO SHEBOYGAN CHRYSLER CENTER (2701 WASHINGTON AVE, SHEBOYGAN, WI 53081, (920) 459-6020) WHERE THE CONTACT WAS INFORMED THAT THEY WOULD NEED A SPECIAL TOOL TO ALIGN THE RADAR CAMERA AND REPAIR THE VEHICLE. THE CONTACT WAS REFERRED TO THE MANUFACTURER FOR ASSISTANCE. THE MANUFACTURER PROVIDED CASE NUMBER: 59686676 AND REFERRED THE CONTACT TO SCHMIT BROS CHRYSLER DODGE JEEP RAM (905 E GREEN BAY AVE, SAUKVILLE, WI 53080, (262) 284-3100). THE DEALER ALSO DID NOT HAVE THE PROPER TOOL. THE CONTACT'S SON TOOK THE VEHICLE TO WOLFCHASE CHRYSLER DODGE JEEP RAM (8170 US-64, BARTLETT, TN 38133, (901) 373-3030) WHERE HE WAS MISINFORMED BY THE MANUFACTURER AGAIN ABOUT THE DEALER HAVING THE TOOL FOR THE ALIGNMENT. THE MANUFACTURER PROVIDED CASE NUMBER: 4749461. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 5,200.
Mfg Campaign: 11276919
Recall Date: Oct 29, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WINDSHIELD WIPER FLUID LEAKING AND IS NOW LEAKING THROUGHOUT THE CAR.. IT IS LEAKING AROUND THE ELECTRICAL WIRES IN THE FRONT DRIVERS SIDE OF THE CAR UNDER THE CARPET. AUDIO LIGHT ON IN CAR AND ALSO A LOT OF ELECTRICAL PROBLEMS ON DRIVERS SIDE DOOR
Corrective Action:
WINDSHIELD WIPER FLUID LEAKING AND IS NOW LEAKING THROUGHOUT THE CAR.. IT IS LEAKING AROUND THE ELECTRICAL WIRES IN THE FRONT DRIVERS SIDE OF THE CAR UNDER THE CARPET. AUDIO LIGHT ON IN CAR AND ALSO A LOT OF ELECTRICAL PROBLEMS ON DRIVERS SIDE DOOR
Additional Notes:
WINDSHIELD WIPER FLUID LEAKING AND IS NOW LEAKING THROUGHOUT THE CAR.. IT IS LEAKING AROUND THE ELECTRICAL WIRES IN THE FRONT DRIVERS SIDE OF THE CAR UNDER THE CARPET. AUDIO LIGHT ON IN CAR AND ALSO A LOT OF ELECTRICAL PROBLEMS ON DRIVERS SIDE DOOR
Mfg Campaign: 11271134
Recall Date: Oct 25, 2019
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD WIPER FLUID LEAKING AND IS NOW LEAKING THROUGHOUT THE CAR.. IT IS LEAKING AROUND THE ELECTRICAL WIRES IN THE FRONT DRIVERS SIDE OF THE CAR UNDER THE CARPET. AUDIO LIGHT ON IN CAR AND ALSO A LOT OF ELECTRICAL PROBLEMS ON DRIVERS SIDE DOOR
Corrective Action:
WINDSHIELD WIPER FLUID LEAKING AND IS NOW LEAKING THROUGHOUT THE CAR.. IT IS LEAKING AROUND THE ELECTRICAL WIRES IN THE FRONT DRIVERS SIDE OF THE CAR UNDER THE CARPET. AUDIO LIGHT ON IN CAR AND ALSO A LOT OF ELECTRICAL PROBLEMS ON DRIVERS SIDE DOOR
Additional Notes:
WINDSHIELD WIPER FLUID LEAKING AND IS NOW LEAKING THROUGHOUT THE CAR.. IT IS LEAKING AROUND THE ELECTRICAL WIRES IN THE FRONT DRIVERS SIDE OF THE CAR UNDER THE CARPET. AUDIO LIGHT ON IN CAR AND ALSO A LOT OF ELECTRICAL PROBLEMS ON DRIVERS SIDE DOOR
Mfg Campaign: 11271134
Recall Date: Oct 25, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WINDSHIELD WIPER FLUID LEAKING AND IS NOW LEAKING THROUGHOUT THE CAR.. IT IS LEAKING AROUND THE ELECTRICAL WIRES IN THE FRONT DRIVERS SIDE OF THE CAR UNDER THE CARPET. AUDIO LIGHT ON IN CAR AND ALSO A LOT OF ELECTRICAL PROBLEMS ON DRIVERS SIDE DOOR
Corrective Action:
WINDSHIELD WIPER FLUID LEAKING AND IS NOW LEAKING THROUGHOUT THE CAR.. IT IS LEAKING AROUND THE ELECTRICAL WIRES IN THE FRONT DRIVERS SIDE OF THE CAR UNDER THE CARPET. AUDIO LIGHT ON IN CAR AND ALSO A LOT OF ELECTRICAL PROBLEMS ON DRIVERS SIDE DOOR
Additional Notes:
WINDSHIELD WIPER FLUID LEAKING AND IS NOW LEAKING THROUGHOUT THE CAR.. IT IS LEAKING AROUND THE ELECTRICAL WIRES IN THE FRONT DRIVERS SIDE OF THE CAR UNDER THE CARPET. AUDIO LIGHT ON IN CAR AND ALSO A LOT OF ELECTRICAL PROBLEMS ON DRIVERS SIDE DOOR
Mfg Campaign: 11271134
Recall Date: Oct 25, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
CAR STALLED IN TRAFFIC WITH NO PRIOR WARNINGS. THE CAR WOULD NOT START BACK UP.
Corrective Action:
CAR STALLED IN TRAFFIC WITH NO PRIOR WARNINGS. THE CAR WOULD NOT START BACK UP.
Additional Notes:
CAR STALLED IN TRAFFIC WITH NO PRIOR WARNINGS. THE CAR WOULD NOT START BACK UP.
Mfg Campaign: 11270903
Recall Date: Oct 24, 2019
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
CAR STALLED IN TRAFFIC WITH NO PRIOR WARNINGS. THE CAR WOULD NOT START BACK UP.
Corrective Action:
CAR STALLED IN TRAFFIC WITH NO PRIOR WARNINGS. THE CAR WOULD NOT START BACK UP.
Additional Notes:
CAR STALLED IN TRAFFIC WITH NO PRIOR WARNINGS. THE CAR WOULD NOT START BACK UP.
Mfg Campaign: 11270903
Recall Date: Oct 24, 2019
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
WHEN ATTEMPTING TO ACCELERATE FROM A STOPPED POSITION ON A DRIVEWAY THE CAR STALLED AND THE ONBOARD DISPLAY READ "SHIFT INTO GEAR". A FULL LOSS OF POWER TO THE ENGINE AND TRANSMISSION OCCURRED. CAR HAD TO BE RESTARTED TO RESUME DRIVING OF THE VEHICLE. THE RESTART WAS VERY ROUGH, AS IF IT NEEDED GAS. STALL COULD HAVE CAUSED LOSS OF LIFE OR INJURY IF IT WOULD HAVE OCCURRED IN TRAFFIC. THIS IS THE FOURTH TIME IT HAS OCCURRED. OTHER VEHICLES OF THE SAME MAKE AND MODEL HAVE A RECALL FOR A FAULTY FUEL PUMP AND/OR POWER TRAIN CONTROL MODULE BUT MINE DOESN'T.
Corrective Action:
WHEN ATTEMPTING TO ACCELERATE FROM A STOPPED POSITION ON A DRIVEWAY THE CAR STALLED AND THE ONBOARD DISPLAY READ "SHIFT INTO GEAR". A FULL LOSS OF POWER TO THE ENGINE AND TRANSMISSION OCCURRED. CAR HAD TO BE RESTARTED TO RESUME DRIVING OF THE VEHICLE. THE RESTART WAS VERY ROUGH, AS IF IT NEEDED GAS. STALL COULD HAVE CAUSED LOSS OF LIFE OR INJURY IF IT WOULD HAVE OCCURRED IN TRAFFIC. THIS IS THE FOURTH TIME IT HAS OCCURRED. OTHER VEHICLES OF THE SAME MAKE AND MODEL HAVE A RECALL FOR A FAULTY FUEL PUMP AND/OR POWER TRAIN CONTROL MODULE BUT MINE DOESN'T.
Additional Notes:
WHEN ATTEMPTING TO ACCELERATE FROM A STOPPED POSITION ON A DRIVEWAY THE CAR STALLED AND THE ONBOARD DISPLAY READ "SHIFT INTO GEAR". A FULL LOSS OF POWER TO THE ENGINE AND TRANSMISSION OCCURRED. CAR HAD TO BE RESTARTED TO RESUME DRIVING OF THE VEHICLE. THE RESTART WAS VERY ROUGH, AS IF IT NEEDED GAS. STALL COULD HAVE CAUSED LOSS OF LIFE OR INJURY IF IT WOULD HAVE OCCURRED IN TRAFFIC. THIS IS THE FOURTH TIME IT HAS OCCURRED. OTHER VEHICLES OF THE SAME MAKE AND MODEL HAVE A RECALL FOR A FAULTY FUEL PUMP AND/OR POWER TRAIN CONTROL MODULE BUT MINE DOESN'T.
Mfg Campaign: 11270443
Recall Date: Oct 23, 2019
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