Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Renegade 4X2 flex fuel/E85 vehicles equipped with a 2.4L engine. In certain operating conditions such as high power demand in conjunction with high altitude and/or high ambient temperatures, a manufacturing error in the fuel pump assembly may result in a loss of fuel pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UB2
Recall Date: Oct 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Consumer Complaints
646 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
BOUGHT MY CAR BRAND NEW, AFTER ONE MONTH IT STARTED SHUTTING OFF RANDOMLY. WHILE DRIVING ON THE HIGHWAY THE ENGINE SHUT OFF COMPLETELY. "SHIFT GEAR TO P APPEARED ON MY DASH". I HAD TO TURN ON AND OFF MULTIPLE TIMES BEFORE IT WOULD TURN ON AGAIN AND OCCUR OVER AND OVER AGAIN. GOT THE CAR TOWED TO THE DEALERSHIP WHO TOLD ME IT WAS COMPLETELY NORMAL AND THAT I SHOULD BE CHECKING MY OIL EVERY TIME I GET GAS. SAID ALL I NEEDED WAS AN OIL CHANGE. DID NOT HAVE ANY CONCERN FOR THE DANGEROUS OCCURRENCE I WAS IN ON THE HIGHWAY.
Corrective Action:
BOUGHT MY CAR BRAND NEW, AFTER ONE MONTH IT STARTED SHUTTING OFF RANDOMLY. WHILE DRIVING ON THE HIGHWAY THE ENGINE SHUT OFF COMPLETELY. "SHIFT GEAR TO P APPEARED ON MY DASH". I HAD TO TURN ON AND OFF MULTIPLE TIMES BEFORE IT WOULD TURN ON AGAIN AND OCCUR OVER AND OVER AGAIN. GOT THE CAR TOWED TO THE DEALERSHIP WHO TOLD ME IT WAS COMPLETELY NORMAL AND THAT I SHOULD BE CHECKING MY OIL EVERY TIME I GET GAS. SAID ALL I NEEDED WAS AN OIL CHANGE. DID NOT HAVE ANY CONCERN FOR THE DANGEROUS OCCURRENCE I WAS IN ON THE HIGHWAY.
Additional Notes:
BOUGHT MY CAR BRAND NEW, AFTER ONE MONTH IT STARTED SHUTTING OFF RANDOMLY. WHILE DRIVING ON THE HIGHWAY THE ENGINE SHUT OFF COMPLETELY. "SHIFT GEAR TO P APPEARED ON MY DASH". I HAD TO TURN ON AND OFF MULTIPLE TIMES BEFORE IT WOULD TURN ON AGAIN AND OCCUR OVER AND OVER AGAIN. GOT THE CAR TOWED TO THE DEALERSHIP WHO TOLD ME IT WAS COMPLETELY NORMAL AND THAT I SHOULD BE CHECKING MY OIL EVERY TIME I GET GAS. SAID ALL I NEEDED WAS AN OIL CHANGE. DID NOT HAVE ANY CONCERN FOR THE DANGEROUS OCCURRENCE I WAS IN ON THE HIGHWAY.
Mfg Campaign: 11312013
Recall Date: Feb 28, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
BOUGHT MY CAR BRAND NEW, AFTER ONE MONTH IT STARTED SHUTTING OFF RANDOMLY. WHILE DRIVING ON THE HIGHWAY THE ENGINE SHUT OFF COMPLETELY. "SHIFT GEAR TO P APPEARED ON MY DASH". I HAD TO TURN ON AND OFF MULTIPLE TIMES BEFORE IT WOULD TURN ON AGAIN AND OCCUR OVER AND OVER AGAIN. GOT THE CAR TOWED TO THE DEALERSHIP WHO TOLD ME IT WAS COMPLETELY NORMAL AND THAT I SHOULD BE CHECKING MY OIL EVERY TIME I GET GAS. SAID ALL I NEEDED WAS AN OIL CHANGE. DID NOT HAVE ANY CONCERN FOR THE DANGEROUS OCCURRENCE I WAS IN ON THE HIGHWAY.
Corrective Action:
BOUGHT MY CAR BRAND NEW, AFTER ONE MONTH IT STARTED SHUTTING OFF RANDOMLY. WHILE DRIVING ON THE HIGHWAY THE ENGINE SHUT OFF COMPLETELY. "SHIFT GEAR TO P APPEARED ON MY DASH". I HAD TO TURN ON AND OFF MULTIPLE TIMES BEFORE IT WOULD TURN ON AGAIN AND OCCUR OVER AND OVER AGAIN. GOT THE CAR TOWED TO THE DEALERSHIP WHO TOLD ME IT WAS COMPLETELY NORMAL AND THAT I SHOULD BE CHECKING MY OIL EVERY TIME I GET GAS. SAID ALL I NEEDED WAS AN OIL CHANGE. DID NOT HAVE ANY CONCERN FOR THE DANGEROUS OCCURRENCE I WAS IN ON THE HIGHWAY.
Additional Notes:
BOUGHT MY CAR BRAND NEW, AFTER ONE MONTH IT STARTED SHUTTING OFF RANDOMLY. WHILE DRIVING ON THE HIGHWAY THE ENGINE SHUT OFF COMPLETELY. "SHIFT GEAR TO P APPEARED ON MY DASH". I HAD TO TURN ON AND OFF MULTIPLE TIMES BEFORE IT WOULD TURN ON AGAIN AND OCCUR OVER AND OVER AGAIN. GOT THE CAR TOWED TO THE DEALERSHIP WHO TOLD ME IT WAS COMPLETELY NORMAL AND THAT I SHOULD BE CHECKING MY OIL EVERY TIME I GET GAS. SAID ALL I NEEDED WAS AN OIL CHANGE. DID NOT HAVE ANY CONCERN FOR THE DANGEROUS OCCURRENCE I WAS IN ON THE HIGHWAY.
Mfg Campaign: 11312013
Recall Date: Feb 28, 2020
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS:KNEE BOLSTER
Potential Consequences:
IN THE EVENT OF MY FRONTAL COLLISION, MY PATELLAR TENDON ON MY RIGHT LEG WAS RUPTURED AFTER MY KNEE IMPACTED THE PLASTIC STEERING COLUMN COVER WHICH HOUSES THE WINDSHEILD WIPER SWITCH, IGNTION SWITCH (PUSH-TO-START), AND TURN SIGNAL MULTIFUNCTION LEVER. MY INJURY REQUIRED SURGERY TO REPAIR MY RUPTURED TENDON. THIS TRIM PIECE DID NOT SHATTER NOR DID IT PROTECT MY KNEE DURING IMPACT WHICH CAUSED MY TRAUMA AND NOW DEBILITATING CONDITION. FOR REFERENCE I AM 5'9 225LBS AT THE TIME OF INCIDENT ON FEBURARY 21, 2020 *LN CONSUMER LIKE TO ADD KNEE AIRBAG DID NOT DEPLOY.*JN
Corrective Action:
IN THE EVENT OF MY FRONTAL COLLISION, MY PATELLAR TENDON ON MY RIGHT LEG WAS RUPTURED AFTER MY KNEE IMPACTED THE PLASTIC STEERING COLUMN COVER WHICH HOUSES THE WINDSHEILD WIPER SWITCH, IGNTION SWITCH (PUSH-TO-START), AND TURN SIGNAL MULTIFUNCTION LEVER. MY INJURY REQUIRED SURGERY TO REPAIR MY RUPTURED TENDON. THIS TRIM PIECE DID NOT SHATTER NOR DID IT PROTECT MY KNEE DURING IMPACT WHICH CAUSED MY TRAUMA AND NOW DEBILITATING CONDITION. FOR REFERENCE I AM 5'9 225LBS AT THE TIME OF INCIDENT ON FEBURARY 21, 2020 *LN CONSUMER LIKE TO ADD KNEE AIRBAG DID NOT DEPLOY.*JN
Additional Notes:
IN THE EVENT OF MY FRONTAL COLLISION, MY PATELLAR TENDON ON MY RIGHT LEG WAS RUPTURED AFTER MY KNEE IMPACTED THE PLASTIC STEERING COLUMN COVER WHICH HOUSES THE WINDSHEILD WIPER SWITCH, IGNTION SWITCH (PUSH-TO-START), AND TURN SIGNAL MULTIFUNCTION LEVER. MY INJURY REQUIRED SURGERY TO REPAIR MY RUPTURED TENDON. THIS TRIM PIECE DID NOT SHATTER NOR DID IT PROTECT MY KNEE DURING IMPACT WHICH CAUSED MY TRAUMA AND NOW DEBILITATING CONDITION. FOR REFERENCE I AM 5'9 225LBS AT THE TIME OF INCIDENT ON FEBURARY 21, 2020 *LN CONSUMER LIKE TO ADD KNEE AIRBAG DID NOT DEPLOY.*JN
Mfg Campaign: 11311885
Recall Date: Feb 27, 2020
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
IN THE EVENT OF MY FRONTAL COLLISION, MY PATELLAR TENDON ON MY RIGHT LEG WAS RUPTURED AFTER MY KNEE IMPACTED THE PLASTIC STEERING COLUMN COVER WHICH HOUSES THE WINDSHEILD WIPER SWITCH, IGNTION SWITCH (PUSH-TO-START), AND TURN SIGNAL MULTIFUNCTION LEVER. MY INJURY REQUIRED SURGERY TO REPAIR MY RUPTURED TENDON. THIS TRIM PIECE DID NOT SHATTER NOR DID IT PROTECT MY KNEE DURING IMPACT WHICH CAUSED MY TRAUMA AND NOW DEBILITATING CONDITION. FOR REFERENCE I AM 5'9 225LBS AT THE TIME OF INCIDENT ON FEBURARY 21, 2020 *LN CONSUMER LIKE TO ADD KNEE AIRBAG DID NOT DEPLOY.*JN
Corrective Action:
IN THE EVENT OF MY FRONTAL COLLISION, MY PATELLAR TENDON ON MY RIGHT LEG WAS RUPTURED AFTER MY KNEE IMPACTED THE PLASTIC STEERING COLUMN COVER WHICH HOUSES THE WINDSHEILD WIPER SWITCH, IGNTION SWITCH (PUSH-TO-START), AND TURN SIGNAL MULTIFUNCTION LEVER. MY INJURY REQUIRED SURGERY TO REPAIR MY RUPTURED TENDON. THIS TRIM PIECE DID NOT SHATTER NOR DID IT PROTECT MY KNEE DURING IMPACT WHICH CAUSED MY TRAUMA AND NOW DEBILITATING CONDITION. FOR REFERENCE I AM 5'9 225LBS AT THE TIME OF INCIDENT ON FEBURARY 21, 2020 *LN CONSUMER LIKE TO ADD KNEE AIRBAG DID NOT DEPLOY.*JN
Additional Notes:
IN THE EVENT OF MY FRONTAL COLLISION, MY PATELLAR TENDON ON MY RIGHT LEG WAS RUPTURED AFTER MY KNEE IMPACTED THE PLASTIC STEERING COLUMN COVER WHICH HOUSES THE WINDSHEILD WIPER SWITCH, IGNTION SWITCH (PUSH-TO-START), AND TURN SIGNAL MULTIFUNCTION LEVER. MY INJURY REQUIRED SURGERY TO REPAIR MY RUPTURED TENDON. THIS TRIM PIECE DID NOT SHATTER NOR DID IT PROTECT MY KNEE DURING IMPACT WHICH CAUSED MY TRAUMA AND NOW DEBILITATING CONDITION. FOR REFERENCE I AM 5'9 225LBS AT THE TIME OF INCIDENT ON FEBURARY 21, 2020 *LN CONSUMER LIKE TO ADD KNEE AIRBAG DID NOT DEPLOY.*JN
Mfg Campaign: 11311885
Recall Date: Feb 27, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
EVERY TIME I GET A OIL CHANGE I HAVE TO REPLACE THE OIL BY THE COURTS IN BETWEEN CHANGES AS WELL THE OIL PRESSURE LIGHT COMES ON WHEN I MAKE TURNS OR IT MAY STALL
Corrective Action:
EVERY TIME I GET A OIL CHANGE I HAVE TO REPLACE THE OIL BY THE COURTS IN BETWEEN CHANGES AS WELL THE OIL PRESSURE LIGHT COMES ON WHEN I MAKE TURNS OR IT MAY STALL
Additional Notes:
EVERY TIME I GET A OIL CHANGE I HAVE TO REPLACE THE OIL BY THE COURTS IN BETWEEN CHANGES AS WELL THE OIL PRESSURE LIGHT COMES ON WHEN I MAKE TURNS OR IT MAY STALL
Mfg Campaign: 11310364
Recall Date: Feb 20, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2018 JEEP RENEGADE LATITUDE. THE CONTACT STATED WHILE HIS DAUGHTER WAS DRIVING AT APPROXIMATELY 35 MPH, THE LOW OIL PRESSURE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE INSPECTED. THE OIL WAS TOPPED OFF. AN UNKNOWN DEALER WAS THEN CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT DUE TO A RELATED OIL CONSUMPTION ISSUE WITH SIMILAR VEHICLES, A QUART OF OIL MAY BE NECESSARY TO BE ADDED AT 1,000 MILES INTERVAL. THE CONTACT WAS INFORMED THAT THE MANUFACTURER WAS WORKING TO REMEDY THE FAILURE. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER WAS ABLE TO CONFIRM THE INFORMATION PROVIDED BY THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 4,500.
Corrective Action:
TL* THE CONTACT OWNS A 2018 JEEP RENEGADE LATITUDE. THE CONTACT STATED WHILE HIS DAUGHTER WAS DRIVING AT APPROXIMATELY 35 MPH, THE LOW OIL PRESSURE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE INSPECTED. THE OIL WAS TOPPED OFF. AN UNKNOWN DEALER WAS THEN CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT DUE TO A RELATED OIL CONSUMPTION ISSUE WITH SIMILAR VEHICLES, A QUART OF OIL MAY BE NECESSARY TO BE ADDED AT 1,000 MILES INTERVAL. THE CONTACT WAS INFORMED THAT THE MANUFACTURER WAS WORKING TO REMEDY THE FAILURE. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER WAS ABLE TO CONFIRM THE INFORMATION PROVIDED BY THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 4,500.
Additional Notes:
TL* THE CONTACT OWNS A 2018 JEEP RENEGADE LATITUDE. THE CONTACT STATED WHILE HIS DAUGHTER WAS DRIVING AT APPROXIMATELY 35 MPH, THE LOW OIL PRESSURE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE INSPECTED. THE OIL WAS TOPPED OFF. AN UNKNOWN DEALER WAS THEN CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT DUE TO A RELATED OIL CONSUMPTION ISSUE WITH SIMILAR VEHICLES, A QUART OF OIL MAY BE NECESSARY TO BE ADDED AT 1,000 MILES INTERVAL. THE CONTACT WAS INFORMED THAT THE MANUFACTURER WAS WORKING TO REMEDY THE FAILURE. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER WAS ABLE TO CONFIRM THE INFORMATION PROVIDED BY THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 4,500.
Mfg Campaign: 11310083
Recall Date: Feb 19, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
VEHICLE SHUT OFF TWICE WHILE IN MOTION WITH NO WARNING. CHANGED OIL AT 12000 MILES. AT 14,500 MILES THE VEHICLE FLASHED A LOW OIL PRESSURE SIGN AND SHUT OFF WHILE MOVING ON A 45MPH ROAD. IT THEN STRUGGLED TO RESTART. HAD THE VEHICLE TOWED TO THE DEALERSHIP WHERE THEY CONFIRMED THERE WAS NO OIL. I AM NOW DOING AN OIL CONSUMPTION TEST PER THE DEALERSHIP'S INSTRUCTIONS AND THE DEALERSHIP CONFIRMED ON THE 3RD TEST (16000 MILEAGE) AFTER 1500 MILES THAT THE VEHICLE BURNED A QUART OF OIL SO FAR. WE ARE CONTINUING THE TESTS. THE VEHICLE DOES NOT WARN OF LOW OIL OR GIVE WARNING WHEN IT IS SHUTTING OFF. IT WILL COMPLETELY SHUT OFF WHILE IN MOTION, LEAVING THE DRIVER TO ATTEMPT TO COAST TO A SAFE AREA. THE DASH WILL THEN READ 'PLACE GEAR IN P AND PRESS BUTTON TO TURN ON' THIS HAS OCCURRED TWICE - THE FIRST TIME THAT REQUIRED THE OIL CHANGE AT 12000 IN NOVEMBER 4, 2019 AND THE SECOND AT 14,500 ON DECEMBER 31, 2019. IN SUMMARY, THE VEHICLE BURNED THROUGH 5 QUARTS OF OIL IN A LITTLE OVER 2000 MILES AND SHUT OFF WITH NO WARNING, AND IS BEGINNING THE PROCESS AGAIN WHILE BEING MONITORED UNDER THE DEALERSHIP.
Corrective Action:
VEHICLE SHUT OFF TWICE WHILE IN MOTION WITH NO WARNING. CHANGED OIL AT 12000 MILES. AT 14,500 MILES THE VEHICLE FLASHED A LOW OIL PRESSURE SIGN AND SHUT OFF WHILE MOVING ON A 45MPH ROAD. IT THEN STRUGGLED TO RESTART. HAD THE VEHICLE TOWED TO THE DEALERSHIP WHERE THEY CONFIRMED THERE WAS NO OIL. I AM NOW DOING AN OIL CONSUMPTION TEST PER THE DEALERSHIP'S INSTRUCTIONS AND THE DEALERSHIP CONFIRMED ON THE 3RD TEST (16000 MILEAGE) AFTER 1500 MILES THAT THE VEHICLE BURNED A QUART OF OIL SO FAR. WE ARE CONTINUING THE TESTS. THE VEHICLE DOES NOT WARN OF LOW OIL OR GIVE WARNING WHEN IT IS SHUTTING OFF. IT WILL COMPLETELY SHUT OFF WHILE IN MOTION, LEAVING THE DRIVER TO ATTEMPT TO COAST TO A SAFE AREA. THE DASH WILL THEN READ 'PLACE GEAR IN P AND PRESS BUTTON TO TURN ON' THIS HAS OCCURRED TWICE - THE FIRST TIME THAT REQUIRED THE OIL CHANGE AT 12000 IN NOVEMBER 4, 2019 AND THE SECOND AT 14,500 ON DECEMBER 31, 2019. IN SUMMARY, THE VEHICLE BURNED THROUGH 5 QUARTS OF OIL IN A LITTLE OVER 2000 MILES AND SHUT OFF WITH NO WARNING, AND IS BEGINNING THE PROCESS AGAIN WHILE BEING MONITORED UNDER THE DEALERSHIP.
Additional Notes:
VEHICLE SHUT OFF TWICE WHILE IN MOTION WITH NO WARNING. CHANGED OIL AT 12000 MILES. AT 14,500 MILES THE VEHICLE FLASHED A LOW OIL PRESSURE SIGN AND SHUT OFF WHILE MOVING ON A 45MPH ROAD. IT THEN STRUGGLED TO RESTART. HAD THE VEHICLE TOWED TO THE DEALERSHIP WHERE THEY CONFIRMED THERE WAS NO OIL. I AM NOW DOING AN OIL CONSUMPTION TEST PER THE DEALERSHIP'S INSTRUCTIONS AND THE DEALERSHIP CONFIRMED ON THE 3RD TEST (16000 MILEAGE) AFTER 1500 MILES THAT THE VEHICLE BURNED A QUART OF OIL SO FAR. WE ARE CONTINUING THE TESTS. THE VEHICLE DOES NOT WARN OF LOW OIL OR GIVE WARNING WHEN IT IS SHUTTING OFF. IT WILL COMPLETELY SHUT OFF WHILE IN MOTION, LEAVING THE DRIVER TO ATTEMPT TO COAST TO A SAFE AREA. THE DASH WILL THEN READ 'PLACE GEAR IN P AND PRESS BUTTON TO TURN ON' THIS HAS OCCURRED TWICE - THE FIRST TIME THAT REQUIRED THE OIL CHANGE AT 12000 IN NOVEMBER 4, 2019 AND THE SECOND AT 14,500 ON DECEMBER 31, 2019. IN SUMMARY, THE VEHICLE BURNED THROUGH 5 QUARTS OF OIL IN A LITTLE OVER 2000 MILES AND SHUT OFF WITH NO WARNING, AND IS BEGINNING THE PROCESS AGAIN WHILE BEING MONITORED UNDER THE DEALERSHIP.
Mfg Campaign: 11309987
Recall Date: Feb 18, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
VEHICLE SHUT OFF TWICE WHILE IN MOTION WITH NO WARNING. CHANGED OIL AT 12000 MILES. AT 14,500 MILES THE VEHICLE FLASHED A LOW OIL PRESSURE SIGN AND SHUT OFF WHILE MOVING ON A 45MPH ROAD. IT THEN STRUGGLED TO RESTART. HAD THE VEHICLE TOWED TO THE DEALERSHIP WHERE THEY CONFIRMED THERE WAS NO OIL. I AM NOW DOING AN OIL CONSUMPTION TEST PER THE DEALERSHIP'S INSTRUCTIONS AND THE DEALERSHIP CONFIRMED ON THE 3RD TEST (16000 MILEAGE) AFTER 1500 MILES THAT THE VEHICLE BURNED A QUART OF OIL SO FAR. WE ARE CONTINUING THE TESTS. THE VEHICLE DOES NOT WARN OF LOW OIL OR GIVE WARNING WHEN IT IS SHUTTING OFF. IT WILL COMPLETELY SHUT OFF WHILE IN MOTION, LEAVING THE DRIVER TO ATTEMPT TO COAST TO A SAFE AREA. THE DASH WILL THEN READ 'PLACE GEAR IN P AND PRESS BUTTON TO TURN ON' THIS HAS OCCURRED TWICE - THE FIRST TIME THAT REQUIRED THE OIL CHANGE AT 12000 IN NOVEMBER 4, 2019 AND THE SECOND AT 14,500 ON DECEMBER 31, 2019. IN SUMMARY, THE VEHICLE BURNED THROUGH 5 QUARTS OF OIL IN A LITTLE OVER 2000 MILES AND SHUT OFF WITH NO WARNING, AND IS BEGINNING THE PROCESS AGAIN WHILE BEING MONITORED UNDER THE DEALERSHIP.
Corrective Action:
VEHICLE SHUT OFF TWICE WHILE IN MOTION WITH NO WARNING. CHANGED OIL AT 12000 MILES. AT 14,500 MILES THE VEHICLE FLASHED A LOW OIL PRESSURE SIGN AND SHUT OFF WHILE MOVING ON A 45MPH ROAD. IT THEN STRUGGLED TO RESTART. HAD THE VEHICLE TOWED TO THE DEALERSHIP WHERE THEY CONFIRMED THERE WAS NO OIL. I AM NOW DOING AN OIL CONSUMPTION TEST PER THE DEALERSHIP'S INSTRUCTIONS AND THE DEALERSHIP CONFIRMED ON THE 3RD TEST (16000 MILEAGE) AFTER 1500 MILES THAT THE VEHICLE BURNED A QUART OF OIL SO FAR. WE ARE CONTINUING THE TESTS. THE VEHICLE DOES NOT WARN OF LOW OIL OR GIVE WARNING WHEN IT IS SHUTTING OFF. IT WILL COMPLETELY SHUT OFF WHILE IN MOTION, LEAVING THE DRIVER TO ATTEMPT TO COAST TO A SAFE AREA. THE DASH WILL THEN READ 'PLACE GEAR IN P AND PRESS BUTTON TO TURN ON' THIS HAS OCCURRED TWICE - THE FIRST TIME THAT REQUIRED THE OIL CHANGE AT 12000 IN NOVEMBER 4, 2019 AND THE SECOND AT 14,500 ON DECEMBER 31, 2019. IN SUMMARY, THE VEHICLE BURNED THROUGH 5 QUARTS OF OIL IN A LITTLE OVER 2000 MILES AND SHUT OFF WITH NO WARNING, AND IS BEGINNING THE PROCESS AGAIN WHILE BEING MONITORED UNDER THE DEALERSHIP.
Additional Notes:
VEHICLE SHUT OFF TWICE WHILE IN MOTION WITH NO WARNING. CHANGED OIL AT 12000 MILES. AT 14,500 MILES THE VEHICLE FLASHED A LOW OIL PRESSURE SIGN AND SHUT OFF WHILE MOVING ON A 45MPH ROAD. IT THEN STRUGGLED TO RESTART. HAD THE VEHICLE TOWED TO THE DEALERSHIP WHERE THEY CONFIRMED THERE WAS NO OIL. I AM NOW DOING AN OIL CONSUMPTION TEST PER THE DEALERSHIP'S INSTRUCTIONS AND THE DEALERSHIP CONFIRMED ON THE 3RD TEST (16000 MILEAGE) AFTER 1500 MILES THAT THE VEHICLE BURNED A QUART OF OIL SO FAR. WE ARE CONTINUING THE TESTS. THE VEHICLE DOES NOT WARN OF LOW OIL OR GIVE WARNING WHEN IT IS SHUTTING OFF. IT WILL COMPLETELY SHUT OFF WHILE IN MOTION, LEAVING THE DRIVER TO ATTEMPT TO COAST TO A SAFE AREA. THE DASH WILL THEN READ 'PLACE GEAR IN P AND PRESS BUTTON TO TURN ON' THIS HAS OCCURRED TWICE - THE FIRST TIME THAT REQUIRED THE OIL CHANGE AT 12000 IN NOVEMBER 4, 2019 AND THE SECOND AT 14,500 ON DECEMBER 31, 2019. IN SUMMARY, THE VEHICLE BURNED THROUGH 5 QUARTS OF OIL IN A LITTLE OVER 2000 MILES AND SHUT OFF WITH NO WARNING, AND IS BEGINNING THE PROCESS AGAIN WHILE BEING MONITORED UNDER THE DEALERSHIP.
Mfg Campaign: 11309987
Recall Date: Feb 18, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I WAS MAKING A RIGHT ONTO A ROAD AND I LOST ALL POWER TO THE DRIVE TRAIN AND HAD TO MAKE A SUDDEN RIGHT TURN INTO A SUBDIVISION THAT WAS TO MY IMMEDIATE RIGHT. I COULD STILL STEER; WHICH WAS HOW I PULLED MYSELF OFF THE ROAD INTO THE SUBDIVISION IMMEDIATELY AFTER MAKING THE TURN ONTO THE ROAD. I CHECKED THE OIL LEVEL WHEN I CAME TO A STOP INSIDE THE SUBDIVISION. IT READ THAT THE OIL LEVEL WAS SLIGHTLY ABOVE THE RECOMMENDED LEVEL ON THE DIPSTICK. I WAS ON MY WAY TO HAVE THE OIL CHANGE DONE. THE CAR WAS DUE FOR AN OIL CHANGE AT THE TIME. I WAS TAKING IT IN FOR THE OIL CHANGE 100 MILES BEFORE THE DUE DATE. A WEEK EARLIER AND THE DAY BEFORE THE CAR DISPLAYED A LOW OIL PRESSURE INDICATOR ON THE DISPLAY. THOSE WERE THE FIRST TIMES IN MY LIFE I'VE SEEN THAT MESSAGE. I CONTACTED THE PARTS DEPARTMENT OF THE TRONCALLI JEEP DODGE DEALERSHIP I HAD BOUGHT THE VEHICLE FROM LATER THAT DAY. I ASKED WHY THE ENGINE STOPPED AND THE MAN I SPOKE TO SAID PROBABLY HAD SOMETHING TO DO WITH HOW THE ENGINE WAS MADE. IN WHICH THE ENGINE COULD STALL IF THE OIL LEVEL IS HALF A QUART OVER OR UNDER THE MINIMUM OR MAXIMUM LEVEL. THAT WAS THE 1ST INSTANCE OF MY VEHICLE STALLING.
Corrective Action:
I WAS MAKING A RIGHT ONTO A ROAD AND I LOST ALL POWER TO THE DRIVE TRAIN AND HAD TO MAKE A SUDDEN RIGHT TURN INTO A SUBDIVISION THAT WAS TO MY IMMEDIATE RIGHT. I COULD STILL STEER; WHICH WAS HOW I PULLED MYSELF OFF THE ROAD INTO THE SUBDIVISION IMMEDIATELY AFTER MAKING THE TURN ONTO THE ROAD. I CHECKED THE OIL LEVEL WHEN I CAME TO A STOP INSIDE THE SUBDIVISION. IT READ THAT THE OIL LEVEL WAS SLIGHTLY ABOVE THE RECOMMENDED LEVEL ON THE DIPSTICK. I WAS ON MY WAY TO HAVE THE OIL CHANGE DONE. THE CAR WAS DUE FOR AN OIL CHANGE AT THE TIME. I WAS TAKING IT IN FOR THE OIL CHANGE 100 MILES BEFORE THE DUE DATE. A WEEK EARLIER AND THE DAY BEFORE THE CAR DISPLAYED A LOW OIL PRESSURE INDICATOR ON THE DISPLAY. THOSE WERE THE FIRST TIMES IN MY LIFE I'VE SEEN THAT MESSAGE. I CONTACTED THE PARTS DEPARTMENT OF THE TRONCALLI JEEP DODGE DEALERSHIP I HAD BOUGHT THE VEHICLE FROM LATER THAT DAY. I ASKED WHY THE ENGINE STOPPED AND THE MAN I SPOKE TO SAID PROBABLY HAD SOMETHING TO DO WITH HOW THE ENGINE WAS MADE. IN WHICH THE ENGINE COULD STALL IF THE OIL LEVEL IS HALF A QUART OVER OR UNDER THE MINIMUM OR MAXIMUM LEVEL. THAT WAS THE 1ST INSTANCE OF MY VEHICLE STALLING.
Additional Notes:
I WAS MAKING A RIGHT ONTO A ROAD AND I LOST ALL POWER TO THE DRIVE TRAIN AND HAD TO MAKE A SUDDEN RIGHT TURN INTO A SUBDIVISION THAT WAS TO MY IMMEDIATE RIGHT. I COULD STILL STEER; WHICH WAS HOW I PULLED MYSELF OFF THE ROAD INTO THE SUBDIVISION IMMEDIATELY AFTER MAKING THE TURN ONTO THE ROAD. I CHECKED THE OIL LEVEL WHEN I CAME TO A STOP INSIDE THE SUBDIVISION. IT READ THAT THE OIL LEVEL WAS SLIGHTLY ABOVE THE RECOMMENDED LEVEL ON THE DIPSTICK. I WAS ON MY WAY TO HAVE THE OIL CHANGE DONE. THE CAR WAS DUE FOR AN OIL CHANGE AT THE TIME. I WAS TAKING IT IN FOR THE OIL CHANGE 100 MILES BEFORE THE DUE DATE. A WEEK EARLIER AND THE DAY BEFORE THE CAR DISPLAYED A LOW OIL PRESSURE INDICATOR ON THE DISPLAY. THOSE WERE THE FIRST TIMES IN MY LIFE I'VE SEEN THAT MESSAGE. I CONTACTED THE PARTS DEPARTMENT OF THE TRONCALLI JEEP DODGE DEALERSHIP I HAD BOUGHT THE VEHICLE FROM LATER THAT DAY. I ASKED WHY THE ENGINE STOPPED AND THE MAN I SPOKE TO SAID PROBABLY HAD SOMETHING TO DO WITH HOW THE ENGINE WAS MADE. IN WHICH THE ENGINE COULD STALL IF THE OIL LEVEL IS HALF A QUART OVER OR UNDER THE MINIMUM OR MAXIMUM LEVEL. THAT WAS THE 1ST INSTANCE OF MY VEHICLE STALLING.
Mfg Campaign: 11309413
Recall Date: Feb 15, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I WAS MAKING A RIGHT ONTO A ROAD AND I LOST ALL POWER TO THE DRIVE TRAIN AND HAD TO MAKE A SUDDEN RIGHT TURN INTO A SUBDIVISION THAT WAS TO MY IMMEDIATE RIGHT. I COULD STILL STEER; WHICH WAS HOW I PULLED MYSELF OFF THE ROAD INTO THE SUBDIVISION IMMEDIATELY AFTER MAKING THE TURN ONTO THE ROAD. I CHECKED THE OIL LEVEL WHEN I CAME TO A STOP INSIDE THE SUBDIVISION. IT READ THAT THE OIL LEVEL WAS SLIGHTLY ABOVE THE RECOMMENDED LEVEL ON THE DIPSTICK. I WAS ON MY WAY TO HAVE THE OIL CHANGE DONE. THE CAR WAS DUE FOR AN OIL CHANGE AT THE TIME. I WAS TAKING IT IN FOR THE OIL CHANGE 100 MILES BEFORE THE DUE DATE. A WEEK EARLIER AND THE DAY BEFORE THE CAR DISPLAYED A LOW OIL PRESSURE INDICATOR ON THE DISPLAY. THOSE WERE THE FIRST TIMES IN MY LIFE I'VE SEEN THAT MESSAGE. I CONTACTED THE PARTS DEPARTMENT OF THE TRONCALLI JEEP DODGE DEALERSHIP I HAD BOUGHT THE VEHICLE FROM LATER THAT DAY. I ASKED WHY THE ENGINE STOPPED AND THE MAN I SPOKE TO SAID PROBABLY HAD SOMETHING TO DO WITH HOW THE ENGINE WAS MADE. IN WHICH THE ENGINE COULD STALL IF THE OIL LEVEL IS HALF A QUART OVER OR UNDER THE MINIMUM OR MAXIMUM LEVEL. THAT WAS THE 1ST INSTANCE OF MY VEHICLE STALLING.
Corrective Action:
I WAS MAKING A RIGHT ONTO A ROAD AND I LOST ALL POWER TO THE DRIVE TRAIN AND HAD TO MAKE A SUDDEN RIGHT TURN INTO A SUBDIVISION THAT WAS TO MY IMMEDIATE RIGHT. I COULD STILL STEER; WHICH WAS HOW I PULLED MYSELF OFF THE ROAD INTO THE SUBDIVISION IMMEDIATELY AFTER MAKING THE TURN ONTO THE ROAD. I CHECKED THE OIL LEVEL WHEN I CAME TO A STOP INSIDE THE SUBDIVISION. IT READ THAT THE OIL LEVEL WAS SLIGHTLY ABOVE THE RECOMMENDED LEVEL ON THE DIPSTICK. I WAS ON MY WAY TO HAVE THE OIL CHANGE DONE. THE CAR WAS DUE FOR AN OIL CHANGE AT THE TIME. I WAS TAKING IT IN FOR THE OIL CHANGE 100 MILES BEFORE THE DUE DATE. A WEEK EARLIER AND THE DAY BEFORE THE CAR DISPLAYED A LOW OIL PRESSURE INDICATOR ON THE DISPLAY. THOSE WERE THE FIRST TIMES IN MY LIFE I'VE SEEN THAT MESSAGE. I CONTACTED THE PARTS DEPARTMENT OF THE TRONCALLI JEEP DODGE DEALERSHIP I HAD BOUGHT THE VEHICLE FROM LATER THAT DAY. I ASKED WHY THE ENGINE STOPPED AND THE MAN I SPOKE TO SAID PROBABLY HAD SOMETHING TO DO WITH HOW THE ENGINE WAS MADE. IN WHICH THE ENGINE COULD STALL IF THE OIL LEVEL IS HALF A QUART OVER OR UNDER THE MINIMUM OR MAXIMUM LEVEL. THAT WAS THE 1ST INSTANCE OF MY VEHICLE STALLING.
Additional Notes:
I WAS MAKING A RIGHT ONTO A ROAD AND I LOST ALL POWER TO THE DRIVE TRAIN AND HAD TO MAKE A SUDDEN RIGHT TURN INTO A SUBDIVISION THAT WAS TO MY IMMEDIATE RIGHT. I COULD STILL STEER; WHICH WAS HOW I PULLED MYSELF OFF THE ROAD INTO THE SUBDIVISION IMMEDIATELY AFTER MAKING THE TURN ONTO THE ROAD. I CHECKED THE OIL LEVEL WHEN I CAME TO A STOP INSIDE THE SUBDIVISION. IT READ THAT THE OIL LEVEL WAS SLIGHTLY ABOVE THE RECOMMENDED LEVEL ON THE DIPSTICK. I WAS ON MY WAY TO HAVE THE OIL CHANGE DONE. THE CAR WAS DUE FOR AN OIL CHANGE AT THE TIME. I WAS TAKING IT IN FOR THE OIL CHANGE 100 MILES BEFORE THE DUE DATE. A WEEK EARLIER AND THE DAY BEFORE THE CAR DISPLAYED A LOW OIL PRESSURE INDICATOR ON THE DISPLAY. THOSE WERE THE FIRST TIMES IN MY LIFE I'VE SEEN THAT MESSAGE. I CONTACTED THE PARTS DEPARTMENT OF THE TRONCALLI JEEP DODGE DEALERSHIP I HAD BOUGHT THE VEHICLE FROM LATER THAT DAY. I ASKED WHY THE ENGINE STOPPED AND THE MAN I SPOKE TO SAID PROBABLY HAD SOMETHING TO DO WITH HOW THE ENGINE WAS MADE. IN WHICH THE ENGINE COULD STALL IF THE OIL LEVEL IS HALF A QUART OVER OR UNDER THE MINIMUM OR MAXIMUM LEVEL. THAT WAS THE 1ST INSTANCE OF MY VEHICLE STALLING.
Mfg Campaign: 11309413
Recall Date: Feb 15, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
INCIDENT 1 2/11/20 5PM I HAD LEFT MY OFFICE AFTER WORK AND WAS PULLING INTO A TURN LANE AT AN INTERSECTION ON A CITY STREET; CAR STALLED IN DRIVE. I PUT IT INTO PARK, PUT MY FOOT ON THE BRAKE AND PUSHED THE START BUTTON; AND IT STARTED. NO ISSUES ON THE 20 MILES HOME. INCIDENT 2 2/13/20 7AM I HAD JUST LEFT MY HOUSE AND HAD TURNED LEFT TO EXIT MY NEIGHBORHOOD WHEN THE CARD STALLED IN DRIVE. I PUT IT PARK AND PUSHED THE START BUTTON, NOTHING HAPPENED. I TOOK MY FOOT OFF OF THE BRAKE AND THEN REAPPLIED MY FOOT TO THE BRAKE AND PUSHED THE BUTTON. SOUNDED LIKE THE CARD WAS TRYING TO START. WAITED A FEW MORE SECONDS AND TRIED IT AGAIN, IT STARTED. NO ISSUES ON THE 20 MILES TO WORK.
Corrective Action:
INCIDENT 1 2/11/20 5PM I HAD LEFT MY OFFICE AFTER WORK AND WAS PULLING INTO A TURN LANE AT AN INTERSECTION ON A CITY STREET; CAR STALLED IN DRIVE. I PUT IT INTO PARK, PUT MY FOOT ON THE BRAKE AND PUSHED THE START BUTTON; AND IT STARTED. NO ISSUES ON THE 20 MILES HOME. INCIDENT 2 2/13/20 7AM I HAD JUST LEFT MY HOUSE AND HAD TURNED LEFT TO EXIT MY NEIGHBORHOOD WHEN THE CARD STALLED IN DRIVE. I PUT IT PARK AND PUSHED THE START BUTTON, NOTHING HAPPENED. I TOOK MY FOOT OFF OF THE BRAKE AND THEN REAPPLIED MY FOOT TO THE BRAKE AND PUSHED THE BUTTON. SOUNDED LIKE THE CARD WAS TRYING TO START. WAITED A FEW MORE SECONDS AND TRIED IT AGAIN, IT STARTED. NO ISSUES ON THE 20 MILES TO WORK.
Additional Notes:
INCIDENT 1 2/11/20 5PM I HAD LEFT MY OFFICE AFTER WORK AND WAS PULLING INTO A TURN LANE AT AN INTERSECTION ON A CITY STREET; CAR STALLED IN DRIVE. I PUT IT INTO PARK, PUT MY FOOT ON THE BRAKE AND PUSHED THE START BUTTON; AND IT STARTED. NO ISSUES ON THE 20 MILES HOME. INCIDENT 2 2/13/20 7AM I HAD JUST LEFT MY HOUSE AND HAD TURNED LEFT TO EXIT MY NEIGHBORHOOD WHEN THE CARD STALLED IN DRIVE. I PUT IT PARK AND PUSHED THE START BUTTON, NOTHING HAPPENED. I TOOK MY FOOT OFF OF THE BRAKE AND THEN REAPPLIED MY FOOT TO THE BRAKE AND PUSHED THE BUTTON. SOUNDED LIKE THE CARD WAS TRYING TO START. WAITED A FEW MORE SECONDS AND TRIED IT AGAIN, IT STARTED. NO ISSUES ON THE 20 MILES TO WORK.
Mfg Campaign: 11308980
Recall Date: Feb 13, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
CAR FREQUENTLY STATES "OIL PRESSURE LOW" DESPITE CONSTANT OIL CHANGES. CAR IDLES WHEN TURNING A CORNER AND COMPLETELY SHUTS OFF. DASHBOARD FLASHES MESSAGES THAT "VEHICLE MUST BE IN PARK", STEERING WHEEL LOCKS UP AND TELLS ME TO "PUSH THE BRAKE AND START BUTTON"... I HAD TO DO THIS THREE TIMES. VERY DANGEROUS! CAR SHUT OFF IN 5 P.M. ORLANDO TRAFFIC! HAS HAPPENED THREE TIMES IN TWO MONTHS.
Corrective Action:
CAR FREQUENTLY STATES "OIL PRESSURE LOW" DESPITE CONSTANT OIL CHANGES. CAR IDLES WHEN TURNING A CORNER AND COMPLETELY SHUTS OFF. DASHBOARD FLASHES MESSAGES THAT "VEHICLE MUST BE IN PARK", STEERING WHEEL LOCKS UP AND TELLS ME TO "PUSH THE BRAKE AND START BUTTON"... I HAD TO DO THIS THREE TIMES. VERY DANGEROUS! CAR SHUT OFF IN 5 P.M. ORLANDO TRAFFIC! HAS HAPPENED THREE TIMES IN TWO MONTHS.
Additional Notes:
CAR FREQUENTLY STATES "OIL PRESSURE LOW" DESPITE CONSTANT OIL CHANGES. CAR IDLES WHEN TURNING A CORNER AND COMPLETELY SHUTS OFF. DASHBOARD FLASHES MESSAGES THAT "VEHICLE MUST BE IN PARK", STEERING WHEEL LOCKS UP AND TELLS ME TO "PUSH THE BRAKE AND START BUTTON"... I HAD TO DO THIS THREE TIMES. VERY DANGEROUS! CAR SHUT OFF IN 5 P.M. ORLANDO TRAFFIC! HAS HAPPENED THREE TIMES IN TWO MONTHS.
Mfg Campaign: 11308755
Recall Date: Feb 12, 2020
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
CAR FREQUENTLY STATES "OIL PRESSURE LOW" DESPITE CONSTANT OIL CHANGES. CAR IDLES WHEN TURNING A CORNER AND COMPLETELY SHUTS OFF. DASHBOARD FLASHES MESSAGES THAT "VEHICLE MUST BE IN PARK", STEERING WHEEL LOCKS UP AND TELLS ME TO "PUSH THE BRAKE AND START BUTTON"... I HAD TO DO THIS THREE TIMES. VERY DANGEROUS! CAR SHUT OFF IN 5 P.M. ORLANDO TRAFFIC! HAS HAPPENED THREE TIMES IN TWO MONTHS.
Corrective Action:
CAR FREQUENTLY STATES "OIL PRESSURE LOW" DESPITE CONSTANT OIL CHANGES. CAR IDLES WHEN TURNING A CORNER AND COMPLETELY SHUTS OFF. DASHBOARD FLASHES MESSAGES THAT "VEHICLE MUST BE IN PARK", STEERING WHEEL LOCKS UP AND TELLS ME TO "PUSH THE BRAKE AND START BUTTON"... I HAD TO DO THIS THREE TIMES. VERY DANGEROUS! CAR SHUT OFF IN 5 P.M. ORLANDO TRAFFIC! HAS HAPPENED THREE TIMES IN TWO MONTHS.
Additional Notes:
CAR FREQUENTLY STATES "OIL PRESSURE LOW" DESPITE CONSTANT OIL CHANGES. CAR IDLES WHEN TURNING A CORNER AND COMPLETELY SHUTS OFF. DASHBOARD FLASHES MESSAGES THAT "VEHICLE MUST BE IN PARK", STEERING WHEEL LOCKS UP AND TELLS ME TO "PUSH THE BRAKE AND START BUTTON"... I HAD TO DO THIS THREE TIMES. VERY DANGEROUS! CAR SHUT OFF IN 5 P.M. ORLANDO TRAFFIC! HAS HAPPENED THREE TIMES IN TWO MONTHS.
Mfg Campaign: 11308755
Recall Date: Feb 12, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
BURNING OIL STALLED WHILE DRIVING VEHICLE COULD OF BEEN HIT
Corrective Action:
BURNING OIL STALLED WHILE DRIVING VEHICLE COULD OF BEEN HIT
Additional Notes:
BURNING OIL STALLED WHILE DRIVING VEHICLE COULD OF BEEN HIT
Mfg Campaign: 11308052
Recall Date: Feb 9, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
CAR POWERS OFF WHEN DRIVING. IT HAS HAPPENED 3 TIMES THIS WEEK. IT SHUTS OFF SO YOU CAN'T GIVE IT ANY GAS AND SAYS ON THE SCREEN 'PLACE VEHICLE IN P AND HIT THE START BUTTON' THIS HAPPENED 3 TIMES THIS MORNING AND THE DEALER SAID IT MIGHT BE OIL CONSUMPTION AND I'M NOW DOING A TEST FOR THAT WHICH THEY SAID THEY MIGHT HAVE TO REPLACE THE ENGINE.
Corrective Action:
CAR POWERS OFF WHEN DRIVING. IT HAS HAPPENED 3 TIMES THIS WEEK. IT SHUTS OFF SO YOU CAN'T GIVE IT ANY GAS AND SAYS ON THE SCREEN 'PLACE VEHICLE IN P AND HIT THE START BUTTON' THIS HAPPENED 3 TIMES THIS MORNING AND THE DEALER SAID IT MIGHT BE OIL CONSUMPTION AND I'M NOW DOING A TEST FOR THAT WHICH THEY SAID THEY MIGHT HAVE TO REPLACE THE ENGINE.
Additional Notes:
CAR POWERS OFF WHEN DRIVING. IT HAS HAPPENED 3 TIMES THIS WEEK. IT SHUTS OFF SO YOU CAN'T GIVE IT ANY GAS AND SAYS ON THE SCREEN 'PLACE VEHICLE IN P AND HIT THE START BUTTON' THIS HAPPENED 3 TIMES THIS MORNING AND THE DEALER SAID IT MIGHT BE OIL CONSUMPTION AND I'M NOW DOING A TEST FOR THAT WHICH THEY SAID THEY MIGHT HAVE TO REPLACE THE ENGINE.
Mfg Campaign: 11307623
Recall Date: Feb 7, 2020
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
CAR POWERS OFF WHEN DRIVING. IT HAS HAPPENED 3 TIMES THIS WEEK. IT SHUTS OFF SO YOU CAN'T GIVE IT ANY GAS AND SAYS ON THE SCREEN 'PLACE VEHICLE IN P AND HIT THE START BUTTON' THIS HAPPENED 3 TIMES THIS MORNING AND THE DEALER SAID IT MIGHT BE OIL CONSUMPTION AND I'M NOW DOING A TEST FOR THAT WHICH THEY SAID THEY MIGHT HAVE TO REPLACE THE ENGINE.
Corrective Action:
CAR POWERS OFF WHEN DRIVING. IT HAS HAPPENED 3 TIMES THIS WEEK. IT SHUTS OFF SO YOU CAN'T GIVE IT ANY GAS AND SAYS ON THE SCREEN 'PLACE VEHICLE IN P AND HIT THE START BUTTON' THIS HAPPENED 3 TIMES THIS MORNING AND THE DEALER SAID IT MIGHT BE OIL CONSUMPTION AND I'M NOW DOING A TEST FOR THAT WHICH THEY SAID THEY MIGHT HAVE TO REPLACE THE ENGINE.
Additional Notes:
CAR POWERS OFF WHEN DRIVING. IT HAS HAPPENED 3 TIMES THIS WEEK. IT SHUTS OFF SO YOU CAN'T GIVE IT ANY GAS AND SAYS ON THE SCREEN 'PLACE VEHICLE IN P AND HIT THE START BUTTON' THIS HAPPENED 3 TIMES THIS MORNING AND THE DEALER SAID IT MIGHT BE OIL CONSUMPTION AND I'M NOW DOING A TEST FOR THAT WHICH THEY SAID THEY MIGHT HAVE TO REPLACE THE ENGINE.
Mfg Campaign: 11307623
Recall Date: Feb 7, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
THE VEHICLE BURNS OIL CAUSING THE VEHICLE TO SHUTDOWN WITHOUT WARNING. WE HAVE THE VEHICLE SERVICES REGULARLY, BUT IT BURNS SO MUCH OIL WE'RE HAVING ISSUES BEFORE IT'S DUE FOR ROUTINE OIL CHANGE. MY SON WAS ABOUT 30 MILES AWAY FROM HOME WHEN HIS VEHICLE STALLED WITHOUT WARNING. HE ALSO MENTIONED THAT AT TIMES IT WOULD SPUTTER DURING ACCELERATION. WE PURCHASED THIS VEHICLE NEW AND CURRENTLY IT HAS 29,000 MILES. WE HAD THE VEHICLE TOWED UNDER WARRANTY TO THE DEALERSHIP AND THEY KEPT IT FOR OVER A WEEK BEFORE THEY WERE ABLE TO LOOK AT IT. I INQUIRED ABOUT GETTING A LOANER VEHICLE SINCE WE WERE DOWN A VEHICLE AND THE DEALER SAID ALL THEIR LOANERS WERE OUT AND THEY WILL ONLY ALLOW US TO HAVE THE LOANER FOR 5 DAYS TOTAL. SO, THEY SAID THEY WOULD CONTACT US WHEN THEY HAD A LOANER AVAILABLE. WE NEVER HEARD BACK FROM THEM, SO MY HUSBAND CALLED THEM BACK 8 DAYS LATER TO INQUIRE ABOUT A LOANER AGAIN, AND AT THAT TIME THEY SAID THE VEHICLE WAS READY; ALL IT NEEDED WAS OIL. SO, WHEN WE WENT TO PICK-UP THE VEHICLE THEY'RE CHARGING US $189 AND THIS VEHICLE IS STILL ON WARRANTY. THE WARRANTY ON THE JEEP IS FRAUDULENT AND THE DEALERSHIPS ARE DEVIOUS.
Corrective Action:
THE VEHICLE BURNS OIL CAUSING THE VEHICLE TO SHUTDOWN WITHOUT WARNING. WE HAVE THE VEHICLE SERVICES REGULARLY, BUT IT BURNS SO MUCH OIL WE'RE HAVING ISSUES BEFORE IT'S DUE FOR ROUTINE OIL CHANGE. MY SON WAS ABOUT 30 MILES AWAY FROM HOME WHEN HIS VEHICLE STALLED WITHOUT WARNING. HE ALSO MENTIONED THAT AT TIMES IT WOULD SPUTTER DURING ACCELERATION. WE PURCHASED THIS VEHICLE NEW AND CURRENTLY IT HAS 29,000 MILES. WE HAD THE VEHICLE TOWED UNDER WARRANTY TO THE DEALERSHIP AND THEY KEPT IT FOR OVER A WEEK BEFORE THEY WERE ABLE TO LOOK AT IT. I INQUIRED ABOUT GETTING A LOANER VEHICLE SINCE WE WERE DOWN A VEHICLE AND THE DEALER SAID ALL THEIR LOANERS WERE OUT AND THEY WILL ONLY ALLOW US TO HAVE THE LOANER FOR 5 DAYS TOTAL. SO, THEY SAID THEY WOULD CONTACT US WHEN THEY HAD A LOANER AVAILABLE. WE NEVER HEARD BACK FROM THEM, SO MY HUSBAND CALLED THEM BACK 8 DAYS LATER TO INQUIRE ABOUT A LOANER AGAIN, AND AT THAT TIME THEY SAID THE VEHICLE WAS READY; ALL IT NEEDED WAS OIL. SO, WHEN WE WENT TO PICK-UP THE VEHICLE THEY'RE CHARGING US $189 AND THIS VEHICLE IS STILL ON WARRANTY. THE WARRANTY ON THE JEEP IS FRAUDULENT AND THE DEALERSHIPS ARE DEVIOUS.
Additional Notes:
THE VEHICLE BURNS OIL CAUSING THE VEHICLE TO SHUTDOWN WITHOUT WARNING. WE HAVE THE VEHICLE SERVICES REGULARLY, BUT IT BURNS SO MUCH OIL WE'RE HAVING ISSUES BEFORE IT'S DUE FOR ROUTINE OIL CHANGE. MY SON WAS ABOUT 30 MILES AWAY FROM HOME WHEN HIS VEHICLE STALLED WITHOUT WARNING. HE ALSO MENTIONED THAT AT TIMES IT WOULD SPUTTER DURING ACCELERATION. WE PURCHASED THIS VEHICLE NEW AND CURRENTLY IT HAS 29,000 MILES. WE HAD THE VEHICLE TOWED UNDER WARRANTY TO THE DEALERSHIP AND THEY KEPT IT FOR OVER A WEEK BEFORE THEY WERE ABLE TO LOOK AT IT. I INQUIRED ABOUT GETTING A LOANER VEHICLE SINCE WE WERE DOWN A VEHICLE AND THE DEALER SAID ALL THEIR LOANERS WERE OUT AND THEY WILL ONLY ALLOW US TO HAVE THE LOANER FOR 5 DAYS TOTAL. SO, THEY SAID THEY WOULD CONTACT US WHEN THEY HAD A LOANER AVAILABLE. WE NEVER HEARD BACK FROM THEM, SO MY HUSBAND CALLED THEM BACK 8 DAYS LATER TO INQUIRE ABOUT A LOANER AGAIN, AND AT THAT TIME THEY SAID THE VEHICLE WAS READY; ALL IT NEEDED WAS OIL. SO, WHEN WE WENT TO PICK-UP THE VEHICLE THEY'RE CHARGING US $189 AND THIS VEHICLE IS STILL ON WARRANTY. THE WARRANTY ON THE JEEP IS FRAUDULENT AND THE DEALERSHIPS ARE DEVIOUS.
Mfg Campaign: 11307001
Recall Date: Feb 4, 2020
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
THE VEHICLE BURNS OIL CAUSING THE VEHICLE TO SHUTDOWN WITHOUT WARNING. WE HAVE THE VEHICLE SERVICES REGULARLY, BUT IT BURNS SO MUCH OIL WE'RE HAVING ISSUES BEFORE IT'S DUE FOR ROUTINE OIL CHANGE. MY SON WAS ABOUT 30 MILES AWAY FROM HOME WHEN HIS VEHICLE STALLED WITHOUT WARNING. HE ALSO MENTIONED THAT AT TIMES IT WOULD SPUTTER DURING ACCELERATION. WE PURCHASED THIS VEHICLE NEW AND CURRENTLY IT HAS 29,000 MILES. WE HAD THE VEHICLE TOWED UNDER WARRANTY TO THE DEALERSHIP AND THEY KEPT IT FOR OVER A WEEK BEFORE THEY WERE ABLE TO LOOK AT IT. I INQUIRED ABOUT GETTING A LOANER VEHICLE SINCE WE WERE DOWN A VEHICLE AND THE DEALER SAID ALL THEIR LOANERS WERE OUT AND THEY WILL ONLY ALLOW US TO HAVE THE LOANER FOR 5 DAYS TOTAL. SO, THEY SAID THEY WOULD CONTACT US WHEN THEY HAD A LOANER AVAILABLE. WE NEVER HEARD BACK FROM THEM, SO MY HUSBAND CALLED THEM BACK 8 DAYS LATER TO INQUIRE ABOUT A LOANER AGAIN, AND AT THAT TIME THEY SAID THE VEHICLE WAS READY; ALL IT NEEDED WAS OIL. SO, WHEN WE WENT TO PICK-UP THE VEHICLE THEY'RE CHARGING US $189 AND THIS VEHICLE IS STILL ON WARRANTY. THE WARRANTY ON THE JEEP IS FRAUDULENT AND THE DEALERSHIPS ARE DEVIOUS.
Corrective Action:
THE VEHICLE BURNS OIL CAUSING THE VEHICLE TO SHUTDOWN WITHOUT WARNING. WE HAVE THE VEHICLE SERVICES REGULARLY, BUT IT BURNS SO MUCH OIL WE'RE HAVING ISSUES BEFORE IT'S DUE FOR ROUTINE OIL CHANGE. MY SON WAS ABOUT 30 MILES AWAY FROM HOME WHEN HIS VEHICLE STALLED WITHOUT WARNING. HE ALSO MENTIONED THAT AT TIMES IT WOULD SPUTTER DURING ACCELERATION. WE PURCHASED THIS VEHICLE NEW AND CURRENTLY IT HAS 29,000 MILES. WE HAD THE VEHICLE TOWED UNDER WARRANTY TO THE DEALERSHIP AND THEY KEPT IT FOR OVER A WEEK BEFORE THEY WERE ABLE TO LOOK AT IT. I INQUIRED ABOUT GETTING A LOANER VEHICLE SINCE WE WERE DOWN A VEHICLE AND THE DEALER SAID ALL THEIR LOANERS WERE OUT AND THEY WILL ONLY ALLOW US TO HAVE THE LOANER FOR 5 DAYS TOTAL. SO, THEY SAID THEY WOULD CONTACT US WHEN THEY HAD A LOANER AVAILABLE. WE NEVER HEARD BACK FROM THEM, SO MY HUSBAND CALLED THEM BACK 8 DAYS LATER TO INQUIRE ABOUT A LOANER AGAIN, AND AT THAT TIME THEY SAID THE VEHICLE WAS READY; ALL IT NEEDED WAS OIL. SO, WHEN WE WENT TO PICK-UP THE VEHICLE THEY'RE CHARGING US $189 AND THIS VEHICLE IS STILL ON WARRANTY. THE WARRANTY ON THE JEEP IS FRAUDULENT AND THE DEALERSHIPS ARE DEVIOUS.
Additional Notes:
THE VEHICLE BURNS OIL CAUSING THE VEHICLE TO SHUTDOWN WITHOUT WARNING. WE HAVE THE VEHICLE SERVICES REGULARLY, BUT IT BURNS SO MUCH OIL WE'RE HAVING ISSUES BEFORE IT'S DUE FOR ROUTINE OIL CHANGE. MY SON WAS ABOUT 30 MILES AWAY FROM HOME WHEN HIS VEHICLE STALLED WITHOUT WARNING. HE ALSO MENTIONED THAT AT TIMES IT WOULD SPUTTER DURING ACCELERATION. WE PURCHASED THIS VEHICLE NEW AND CURRENTLY IT HAS 29,000 MILES. WE HAD THE VEHICLE TOWED UNDER WARRANTY TO THE DEALERSHIP AND THEY KEPT IT FOR OVER A WEEK BEFORE THEY WERE ABLE TO LOOK AT IT. I INQUIRED ABOUT GETTING A LOANER VEHICLE SINCE WE WERE DOWN A VEHICLE AND THE DEALER SAID ALL THEIR LOANERS WERE OUT AND THEY WILL ONLY ALLOW US TO HAVE THE LOANER FOR 5 DAYS TOTAL. SO, THEY SAID THEY WOULD CONTACT US WHEN THEY HAD A LOANER AVAILABLE. WE NEVER HEARD BACK FROM THEM, SO MY HUSBAND CALLED THEM BACK 8 DAYS LATER TO INQUIRE ABOUT A LOANER AGAIN, AND AT THAT TIME THEY SAID THE VEHICLE WAS READY; ALL IT NEEDED WAS OIL. SO, WHEN WE WENT TO PICK-UP THE VEHICLE THEY'RE CHARGING US $189 AND THIS VEHICLE IS STILL ON WARRANTY. THE WARRANTY ON THE JEEP IS FRAUDULENT AND THE DEALERSHIPS ARE DEVIOUS.
Mfg Campaign: 11307001
Recall Date: Feb 4, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE VEHICLE BURNS OIL CAUSING THE VEHICLE TO SHUTDOWN WITHOUT WARNING. WE HAVE THE VEHICLE SERVICES REGULARLY, BUT IT BURNS SO MUCH OIL WE'RE HAVING ISSUES BEFORE IT'S DUE FOR ROUTINE OIL CHANGE. MY SON WAS ABOUT 30 MILES AWAY FROM HOME WHEN HIS VEHICLE STALLED WITHOUT WARNING. HE ALSO MENTIONED THAT AT TIMES IT WOULD SPUTTER DURING ACCELERATION. WE PURCHASED THIS VEHICLE NEW AND CURRENTLY IT HAS 29,000 MILES. WE HAD THE VEHICLE TOWED UNDER WARRANTY TO THE DEALERSHIP AND THEY KEPT IT FOR OVER A WEEK BEFORE THEY WERE ABLE TO LOOK AT IT. I INQUIRED ABOUT GETTING A LOANER VEHICLE SINCE WE WERE DOWN A VEHICLE AND THE DEALER SAID ALL THEIR LOANERS WERE OUT AND THEY WILL ONLY ALLOW US TO HAVE THE LOANER FOR 5 DAYS TOTAL. SO, THEY SAID THEY WOULD CONTACT US WHEN THEY HAD A LOANER AVAILABLE. WE NEVER HEARD BACK FROM THEM, SO MY HUSBAND CALLED THEM BACK 8 DAYS LATER TO INQUIRE ABOUT A LOANER AGAIN, AND AT THAT TIME THEY SAID THE VEHICLE WAS READY; ALL IT NEEDED WAS OIL. SO, WHEN WE WENT TO PICK-UP THE VEHICLE THEY'RE CHARGING US $189 AND THIS VEHICLE IS STILL ON WARRANTY. THE WARRANTY ON THE JEEP IS FRAUDULENT AND THE DEALERSHIPS ARE DEVIOUS.
Corrective Action:
THE VEHICLE BURNS OIL CAUSING THE VEHICLE TO SHUTDOWN WITHOUT WARNING. WE HAVE THE VEHICLE SERVICES REGULARLY, BUT IT BURNS SO MUCH OIL WE'RE HAVING ISSUES BEFORE IT'S DUE FOR ROUTINE OIL CHANGE. MY SON WAS ABOUT 30 MILES AWAY FROM HOME WHEN HIS VEHICLE STALLED WITHOUT WARNING. HE ALSO MENTIONED THAT AT TIMES IT WOULD SPUTTER DURING ACCELERATION. WE PURCHASED THIS VEHICLE NEW AND CURRENTLY IT HAS 29,000 MILES. WE HAD THE VEHICLE TOWED UNDER WARRANTY TO THE DEALERSHIP AND THEY KEPT IT FOR OVER A WEEK BEFORE THEY WERE ABLE TO LOOK AT IT. I INQUIRED ABOUT GETTING A LOANER VEHICLE SINCE WE WERE DOWN A VEHICLE AND THE DEALER SAID ALL THEIR LOANERS WERE OUT AND THEY WILL ONLY ALLOW US TO HAVE THE LOANER FOR 5 DAYS TOTAL. SO, THEY SAID THEY WOULD CONTACT US WHEN THEY HAD A LOANER AVAILABLE. WE NEVER HEARD BACK FROM THEM, SO MY HUSBAND CALLED THEM BACK 8 DAYS LATER TO INQUIRE ABOUT A LOANER AGAIN, AND AT THAT TIME THEY SAID THE VEHICLE WAS READY; ALL IT NEEDED WAS OIL. SO, WHEN WE WENT TO PICK-UP THE VEHICLE THEY'RE CHARGING US $189 AND THIS VEHICLE IS STILL ON WARRANTY. THE WARRANTY ON THE JEEP IS FRAUDULENT AND THE DEALERSHIPS ARE DEVIOUS.
Additional Notes:
THE VEHICLE BURNS OIL CAUSING THE VEHICLE TO SHUTDOWN WITHOUT WARNING. WE HAVE THE VEHICLE SERVICES REGULARLY, BUT IT BURNS SO MUCH OIL WE'RE HAVING ISSUES BEFORE IT'S DUE FOR ROUTINE OIL CHANGE. MY SON WAS ABOUT 30 MILES AWAY FROM HOME WHEN HIS VEHICLE STALLED WITHOUT WARNING. HE ALSO MENTIONED THAT AT TIMES IT WOULD SPUTTER DURING ACCELERATION. WE PURCHASED THIS VEHICLE NEW AND CURRENTLY IT HAS 29,000 MILES. WE HAD THE VEHICLE TOWED UNDER WARRANTY TO THE DEALERSHIP AND THEY KEPT IT FOR OVER A WEEK BEFORE THEY WERE ABLE TO LOOK AT IT. I INQUIRED ABOUT GETTING A LOANER VEHICLE SINCE WE WERE DOWN A VEHICLE AND THE DEALER SAID ALL THEIR LOANERS WERE OUT AND THEY WILL ONLY ALLOW US TO HAVE THE LOANER FOR 5 DAYS TOTAL. SO, THEY SAID THEY WOULD CONTACT US WHEN THEY HAD A LOANER AVAILABLE. WE NEVER HEARD BACK FROM THEM, SO MY HUSBAND CALLED THEM BACK 8 DAYS LATER TO INQUIRE ABOUT A LOANER AGAIN, AND AT THAT TIME THEY SAID THE VEHICLE WAS READY; ALL IT NEEDED WAS OIL. SO, WHEN WE WENT TO PICK-UP THE VEHICLE THEY'RE CHARGING US $189 AND THIS VEHICLE IS STILL ON WARRANTY. THE WARRANTY ON THE JEEP IS FRAUDULENT AND THE DEALERSHIPS ARE DEVIOUS.
Mfg Campaign: 11307001
Recall Date: Feb 4, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I BOUGHT A 2018 JEEP RENEGADE FOR THE PURPOSE OF HAVING A SAFE BLUETOOTH SYSTEM TO TALK WITH MY FAMILY. I HAVE OWNED SINCE NEW AND REPORTED THIS PROBLEM TO JEEP. THE BLUETOOTH CUTS OUT AND IS GARBLED WHEN ON THE PHONE. I OWN A 2018 CHRYSLER PACIFICA WITH BLUETOOTH AND IT IS FLAWLESS. I WAS TOLD THAT THIS IT WHAT I GET WITH A RENEGADE. I HAVE TO HOLD MY PHONE IN MY HAND WHILE DRIVING. IN MY OPINION UNSAFE.
Corrective Action:
I BOUGHT A 2018 JEEP RENEGADE FOR THE PURPOSE OF HAVING A SAFE BLUETOOTH SYSTEM TO TALK WITH MY FAMILY. I HAVE OWNED SINCE NEW AND REPORTED THIS PROBLEM TO JEEP. THE BLUETOOTH CUTS OUT AND IS GARBLED WHEN ON THE PHONE. I OWN A 2018 CHRYSLER PACIFICA WITH BLUETOOTH AND IT IS FLAWLESS. I WAS TOLD THAT THIS IT WHAT I GET WITH A RENEGADE. I HAVE TO HOLD MY PHONE IN MY HAND WHILE DRIVING. IN MY OPINION UNSAFE.
Additional Notes:
I BOUGHT A 2018 JEEP RENEGADE FOR THE PURPOSE OF HAVING A SAFE BLUETOOTH SYSTEM TO TALK WITH MY FAMILY. I HAVE OWNED SINCE NEW AND REPORTED THIS PROBLEM TO JEEP. THE BLUETOOTH CUTS OUT AND IS GARBLED WHEN ON THE PHONE. I OWN A 2018 CHRYSLER PACIFICA WITH BLUETOOTH AND IT IS FLAWLESS. I WAS TOLD THAT THIS IT WHAT I GET WITH A RENEGADE. I HAVE TO HOLD MY PHONE IN MY HAND WHILE DRIVING. IN MY OPINION UNSAFE.
Mfg Campaign: 11306295
Recall Date: Jan 31, 2020
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