Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Renegade 4X2 flex fuel/E85 vehicles equipped with a 2.4L engine. In certain operating conditions such as high power demand in conjunction with high altitude and/or high ambient temperatures, a manufacturing error in the fuel pump assembly may result in a loss of fuel pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UB2
Recall Date: Oct 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Consumer Complaints
646 ComplaintsChrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
2018 RENEGADE WITH 6 SPEED MANUAL TRANSMISSION 54,000 MILES ON IT. DRIVING ON HIGHWAY AND COULD NOT SHIFT, REVVING HIGH RPMS, BAD SMELL OF BURNING CLUTCH. HAD TO HAVE TOWED TO DEALERSHIP AND CATASTROPHIC FAILURE OF THE CLUTCH. DROVE FINE ON THURSDAY WHEN I HAD IT AT THE DEALERSHIP FOR A OIL CHANGE, DRIVE FINE FRIDAY TO PUT NEW TIRES ON IT. DID NOT DRIVE IT SATURDAY, DROVE IT SUNDAY AT 11:30 AT NIGHT AND THAT'S WHEN IT HAPPENED. I HAD NO WARNING OF ANY CLUTCH ISSUES PREVIOUSLY. *TR
Corrective Action:
2018 RENEGADE WITH 6 SPEED MANUAL TRANSMISSION 54,000 MILES ON IT. DRIVING ON HIGHWAY AND COULD NOT SHIFT, REVVING HIGH RPMS, BAD SMELL OF BURNING CLUTCH. HAD TO HAVE TOWED TO DEALERSHIP AND CATASTROPHIC FAILURE OF THE CLUTCH. DROVE FINE ON THURSDAY WHEN I HAD IT AT THE DEALERSHIP FOR A OIL CHANGE, DRIVE FINE FRIDAY TO PUT NEW TIRES ON IT. DID NOT DRIVE IT SATURDAY, DROVE IT SUNDAY AT 11:30 AT NIGHT AND THAT'S WHEN IT HAPPENED. I HAD NO WARNING OF ANY CLUTCH ISSUES PREVIOUSLY. *TR
Additional Notes:
2018 RENEGADE WITH 6 SPEED MANUAL TRANSMISSION 54,000 MILES ON IT. DRIVING ON HIGHWAY AND COULD NOT SHIFT, REVVING HIGH RPMS, BAD SMELL OF BURNING CLUTCH. HAD TO HAVE TOWED TO DEALERSHIP AND CATASTROPHIC FAILURE OF THE CLUTCH. DROVE FINE ON THURSDAY WHEN I HAD IT AT THE DEALERSHIP FOR A OIL CHANGE, DRIVE FINE FRIDAY TO PUT NEW TIRES ON IT. DID NOT DRIVE IT SATURDAY, DROVE IT SUNDAY AT 11:30 AT NIGHT AND THAT'S WHEN IT HAPPENED. I HAD NO WARNING OF ANY CLUTCH ISSUES PREVIOUSLY. *TR
Mfg Campaign: 11325211
Recall Date: May 19, 2020
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
IN APRIL 2020, I WAS INVOLVED IN A SINGLE VEHICLE ACCIDENT, MY CAR SLID OFF COUNTRY ROAD, HEADING STRAIGHT DUE TO ICE. I WAS GOING 65 (THE SPEED LIMIT) I HIT A PATCH OF ICE AND WAS TRYING TO GAIN CONTROL OF THE VEHICLE. I SLIDE INTO THE ON COMING LANE IN FRONT OF A SEMI AND IN A SPLIT SECOND TURNED MY WHEEL TO AVOID COLLISION AND AT FULL IMPACT HIT THE DITCH HEAD ON. MY AIR BAGS NEVER DEPLOYED, I IN TURN SLAMMED MY HEAD ONTO THE STEERING WHEEL FROM IMPACT AND I'M STILL SUFFERING FROM CONSTANT HEADACHES AND NECK PAIN.*DT*TR*JB
Corrective Action:
IN APRIL 2020, I WAS INVOLVED IN A SINGLE VEHICLE ACCIDENT, MY CAR SLID OFF COUNTRY ROAD, HEADING STRAIGHT DUE TO ICE. I WAS GOING 65 (THE SPEED LIMIT) I HIT A PATCH OF ICE AND WAS TRYING TO GAIN CONTROL OF THE VEHICLE. I SLIDE INTO THE ON COMING LANE IN FRONT OF A SEMI AND IN A SPLIT SECOND TURNED MY WHEEL TO AVOID COLLISION AND AT FULL IMPACT HIT THE DITCH HEAD ON. MY AIR BAGS NEVER DEPLOYED, I IN TURN SLAMMED MY HEAD ONTO THE STEERING WHEEL FROM IMPACT AND I'M STILL SUFFERING FROM CONSTANT HEADACHES AND NECK PAIN.*DT*TR*JB
Additional Notes:
IN APRIL 2020, I WAS INVOLVED IN A SINGLE VEHICLE ACCIDENT, MY CAR SLID OFF COUNTRY ROAD, HEADING STRAIGHT DUE TO ICE. I WAS GOING 65 (THE SPEED LIMIT) I HIT A PATCH OF ICE AND WAS TRYING TO GAIN CONTROL OF THE VEHICLE. I SLIDE INTO THE ON COMING LANE IN FRONT OF A SEMI AND IN A SPLIT SECOND TURNED MY WHEEL TO AVOID COLLISION AND AT FULL IMPACT HIT THE DITCH HEAD ON. MY AIR BAGS NEVER DEPLOYED, I IN TURN SLAMMED MY HEAD ONTO THE STEERING WHEEL FROM IMPACT AND I'M STILL SUFFERING FROM CONSTANT HEADACHES AND NECK PAIN.*DT*TR*JB
Mfg Campaign: 11324305
Recall Date: May 12, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I BOUGHT THE VEHICLE 3/6/2020 FROM THE I-10 DODGE DEALERSHIP IN INDIO, CA. THE CAR APPEARED TO BE WORKING PERFECTLY: NO FUNNY SMELLS OR NOISES, GOOD ACCELERATION AND BRAKES, NO WARNING LIGHTS ON DASH CONSOLE OR ANYTHING LIKE THAT. LAST SATURDAY (5/2/2020) I DROVE IT TO MY FRIEND'S MOBILE HOME. I PARKED IN THE CARPORT AND TURNED THE ENGINE OFF. I WENT INTO THE HOME AND LOOKED OUT THE WINDOW ABOUT TWO MINUTES LATER. SMOKE WAS POURING OUT OF THE ENGINE COMPARTMENT. I LOOKED IN VAIN FOR A HOSE OR FIRE EXTINGUISHER, THEN CALLED 911. AT THIS POINT FLAMES WERE SHOOTING UP FROM THE ENGINE, SETTING THE CARPORT AND THE SIDE OF THE MOBILE HOME ON FIRE. THE FIRE DEPARTMENT ARRIVED AND PUT OUT THE FIRE. THE VEHICLE WAS DESTROYED IN THE EIGHT MINUTES FROM WHEN I CALLED 911 TO WHEN THE FIREFIGHTERS PUT OUT THE FIRE. *TR
Corrective Action:
I BOUGHT THE VEHICLE 3/6/2020 FROM THE I-10 DODGE DEALERSHIP IN INDIO, CA. THE CAR APPEARED TO BE WORKING PERFECTLY: NO FUNNY SMELLS OR NOISES, GOOD ACCELERATION AND BRAKES, NO WARNING LIGHTS ON DASH CONSOLE OR ANYTHING LIKE THAT. LAST SATURDAY (5/2/2020) I DROVE IT TO MY FRIEND'S MOBILE HOME. I PARKED IN THE CARPORT AND TURNED THE ENGINE OFF. I WENT INTO THE HOME AND LOOKED OUT THE WINDOW ABOUT TWO MINUTES LATER. SMOKE WAS POURING OUT OF THE ENGINE COMPARTMENT. I LOOKED IN VAIN FOR A HOSE OR FIRE EXTINGUISHER, THEN CALLED 911. AT THIS POINT FLAMES WERE SHOOTING UP FROM THE ENGINE, SETTING THE CARPORT AND THE SIDE OF THE MOBILE HOME ON FIRE. THE FIRE DEPARTMENT ARRIVED AND PUT OUT THE FIRE. THE VEHICLE WAS DESTROYED IN THE EIGHT MINUTES FROM WHEN I CALLED 911 TO WHEN THE FIREFIGHTERS PUT OUT THE FIRE. *TR
Additional Notes:
I BOUGHT THE VEHICLE 3/6/2020 FROM THE I-10 DODGE DEALERSHIP IN INDIO, CA. THE CAR APPEARED TO BE WORKING PERFECTLY: NO FUNNY SMELLS OR NOISES, GOOD ACCELERATION AND BRAKES, NO WARNING LIGHTS ON DASH CONSOLE OR ANYTHING LIKE THAT. LAST SATURDAY (5/2/2020) I DROVE IT TO MY FRIEND'S MOBILE HOME. I PARKED IN THE CARPORT AND TURNED THE ENGINE OFF. I WENT INTO THE HOME AND LOOKED OUT THE WINDOW ABOUT TWO MINUTES LATER. SMOKE WAS POURING OUT OF THE ENGINE COMPARTMENT. I LOOKED IN VAIN FOR A HOSE OR FIRE EXTINGUISHER, THEN CALLED 911. AT THIS POINT FLAMES WERE SHOOTING UP FROM THE ENGINE, SETTING THE CARPORT AND THE SIDE OF THE MOBILE HOME ON FIRE. THE FIRE DEPARTMENT ARRIVED AND PUT OUT THE FIRE. THE VEHICLE WAS DESTROYED IN THE EIGHT MINUTES FROM WHEN I CALLED 911 TO WHEN THE FIREFIGHTERS PUT OUT THE FIRE. *TR
Mfg Campaign: 11323565
Recall Date: May 6, 2020
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I BOUGHT THE VEHICLE 3/6/2020 FROM THE I-10 DODGE DEALERSHIP IN INDIO, CA. THE CAR APPEARED TO BE WORKING PERFECTLY: NO FUNNY SMELLS OR NOISES, GOOD ACCELERATION AND BRAKES, NO WARNING LIGHTS ON DASH CONSOLE OR ANYTHING LIKE THAT. LAST SATURDAY (5/2/2020) I DROVE IT TO MY FRIEND'S MOBILE HOME. I PARKED IN THE CARPORT AND TURNED THE ENGINE OFF. I WENT INTO THE HOME AND LOOKED OUT THE WINDOW ABOUT TWO MINUTES LATER. SMOKE WAS POURING OUT OF THE ENGINE COMPARTMENT. I LOOKED IN VAIN FOR A HOSE OR FIRE EXTINGUISHER, THEN CALLED 911. AT THIS POINT FLAMES WERE SHOOTING UP FROM THE ENGINE, SETTING THE CARPORT AND THE SIDE OF THE MOBILE HOME ON FIRE. THE FIRE DEPARTMENT ARRIVED AND PUT OUT THE FIRE. THE VEHICLE WAS DESTROYED IN THE EIGHT MINUTES FROM WHEN I CALLED 911 TO WHEN THE FIREFIGHTERS PUT OUT THE FIRE. *TR
Corrective Action:
I BOUGHT THE VEHICLE 3/6/2020 FROM THE I-10 DODGE DEALERSHIP IN INDIO, CA. THE CAR APPEARED TO BE WORKING PERFECTLY: NO FUNNY SMELLS OR NOISES, GOOD ACCELERATION AND BRAKES, NO WARNING LIGHTS ON DASH CONSOLE OR ANYTHING LIKE THAT. LAST SATURDAY (5/2/2020) I DROVE IT TO MY FRIEND'S MOBILE HOME. I PARKED IN THE CARPORT AND TURNED THE ENGINE OFF. I WENT INTO THE HOME AND LOOKED OUT THE WINDOW ABOUT TWO MINUTES LATER. SMOKE WAS POURING OUT OF THE ENGINE COMPARTMENT. I LOOKED IN VAIN FOR A HOSE OR FIRE EXTINGUISHER, THEN CALLED 911. AT THIS POINT FLAMES WERE SHOOTING UP FROM THE ENGINE, SETTING THE CARPORT AND THE SIDE OF THE MOBILE HOME ON FIRE. THE FIRE DEPARTMENT ARRIVED AND PUT OUT THE FIRE. THE VEHICLE WAS DESTROYED IN THE EIGHT MINUTES FROM WHEN I CALLED 911 TO WHEN THE FIREFIGHTERS PUT OUT THE FIRE. *TR
Additional Notes:
I BOUGHT THE VEHICLE 3/6/2020 FROM THE I-10 DODGE DEALERSHIP IN INDIO, CA. THE CAR APPEARED TO BE WORKING PERFECTLY: NO FUNNY SMELLS OR NOISES, GOOD ACCELERATION AND BRAKES, NO WARNING LIGHTS ON DASH CONSOLE OR ANYTHING LIKE THAT. LAST SATURDAY (5/2/2020) I DROVE IT TO MY FRIEND'S MOBILE HOME. I PARKED IN THE CARPORT AND TURNED THE ENGINE OFF. I WENT INTO THE HOME AND LOOKED OUT THE WINDOW ABOUT TWO MINUTES LATER. SMOKE WAS POURING OUT OF THE ENGINE COMPARTMENT. I LOOKED IN VAIN FOR A HOSE OR FIRE EXTINGUISHER, THEN CALLED 911. AT THIS POINT FLAMES WERE SHOOTING UP FROM THE ENGINE, SETTING THE CARPORT AND THE SIDE OF THE MOBILE HOME ON FIRE. THE FIRE DEPARTMENT ARRIVED AND PUT OUT THE FIRE. THE VEHICLE WAS DESTROYED IN THE EIGHT MINUTES FROM WHEN I CALLED 911 TO WHEN THE FIREFIGHTERS PUT OUT THE FIRE. *TR
Mfg Campaign: 11323565
Recall Date: May 6, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I BOUGHT THE VEHICLE 3/6/2020 FROM THE I-10 DODGE DEALERSHIP IN INDIO, CA. THE CAR APPEARED TO BE WORKING PERFECTLY: NO FUNNY SMELLS OR NOISES, GOOD ACCELERATION AND BRAKES, NO WARNING LIGHTS ON DASH CONSOLE OR ANYTHING LIKE THAT. LAST SATURDAY (5/2/2020) I DROVE IT TO MY FRIEND'S MOBILE HOME. I PARKED IN THE CARPORT AND TURNED THE ENGINE OFF. I WENT INTO THE HOME AND LOOKED OUT THE WINDOW ABOUT TWO MINUTES LATER. SMOKE WAS POURING OUT OF THE ENGINE COMPARTMENT. I LOOKED IN VAIN FOR A HOSE OR FIRE EXTINGUISHER, THEN CALLED 911. AT THIS POINT FLAMES WERE SHOOTING UP FROM THE ENGINE, SETTING THE CARPORT AND THE SIDE OF THE MOBILE HOME ON FIRE. THE FIRE DEPARTMENT ARRIVED AND PUT OUT THE FIRE. THE VEHICLE WAS DESTROYED IN THE EIGHT MINUTES FROM WHEN I CALLED 911 TO WHEN THE FIREFIGHTERS PUT OUT THE FIRE. *TR
Corrective Action:
I BOUGHT THE VEHICLE 3/6/2020 FROM THE I-10 DODGE DEALERSHIP IN INDIO, CA. THE CAR APPEARED TO BE WORKING PERFECTLY: NO FUNNY SMELLS OR NOISES, GOOD ACCELERATION AND BRAKES, NO WARNING LIGHTS ON DASH CONSOLE OR ANYTHING LIKE THAT. LAST SATURDAY (5/2/2020) I DROVE IT TO MY FRIEND'S MOBILE HOME. I PARKED IN THE CARPORT AND TURNED THE ENGINE OFF. I WENT INTO THE HOME AND LOOKED OUT THE WINDOW ABOUT TWO MINUTES LATER. SMOKE WAS POURING OUT OF THE ENGINE COMPARTMENT. I LOOKED IN VAIN FOR A HOSE OR FIRE EXTINGUISHER, THEN CALLED 911. AT THIS POINT FLAMES WERE SHOOTING UP FROM THE ENGINE, SETTING THE CARPORT AND THE SIDE OF THE MOBILE HOME ON FIRE. THE FIRE DEPARTMENT ARRIVED AND PUT OUT THE FIRE. THE VEHICLE WAS DESTROYED IN THE EIGHT MINUTES FROM WHEN I CALLED 911 TO WHEN THE FIREFIGHTERS PUT OUT THE FIRE. *TR
Additional Notes:
I BOUGHT THE VEHICLE 3/6/2020 FROM THE I-10 DODGE DEALERSHIP IN INDIO, CA. THE CAR APPEARED TO BE WORKING PERFECTLY: NO FUNNY SMELLS OR NOISES, GOOD ACCELERATION AND BRAKES, NO WARNING LIGHTS ON DASH CONSOLE OR ANYTHING LIKE THAT. LAST SATURDAY (5/2/2020) I DROVE IT TO MY FRIEND'S MOBILE HOME. I PARKED IN THE CARPORT AND TURNED THE ENGINE OFF. I WENT INTO THE HOME AND LOOKED OUT THE WINDOW ABOUT TWO MINUTES LATER. SMOKE WAS POURING OUT OF THE ENGINE COMPARTMENT. I LOOKED IN VAIN FOR A HOSE OR FIRE EXTINGUISHER, THEN CALLED 911. AT THIS POINT FLAMES WERE SHOOTING UP FROM THE ENGINE, SETTING THE CARPORT AND THE SIDE OF THE MOBILE HOME ON FIRE. THE FIRE DEPARTMENT ARRIVED AND PUT OUT THE FIRE. THE VEHICLE WAS DESTROYED IN THE EIGHT MINUTES FROM WHEN I CALLED 911 TO WHEN THE FIREFIGHTERS PUT OUT THE FIRE. *TR
Mfg Campaign: 11323565
Recall Date: May 6, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
ENGINE STALLING SAYING SHIFT INTO PARK. I HAD IT TOWED TO DEALERSHIP AND THEY ARE SAYING MY OIL IS DANGEROUSLY LOW. I HAD AN OIL CHANGE WEDNESDAY APRIL 1ST AND HAVE NOTICED NO OIL LEAKS. THIS HAS TO BE THE FUEL PUMP CAUSING THIS.
Corrective Action:
ENGINE STALLING SAYING SHIFT INTO PARK. I HAD IT TOWED TO DEALERSHIP AND THEY ARE SAYING MY OIL IS DANGEROUSLY LOW. I HAD AN OIL CHANGE WEDNESDAY APRIL 1ST AND HAVE NOTICED NO OIL LEAKS. THIS HAS TO BE THE FUEL PUMP CAUSING THIS.
Additional Notes:
ENGINE STALLING SAYING SHIFT INTO PARK. I HAD IT TOWED TO DEALERSHIP AND THEY ARE SAYING MY OIL IS DANGEROUSLY LOW. I HAD AN OIL CHANGE WEDNESDAY APRIL 1ST AND HAVE NOTICED NO OIL LEAKS. THIS HAS TO BE THE FUEL PUMP CAUSING THIS.
Mfg Campaign: 11320781
Recall Date: Apr 10, 2020
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
ENGINE STALLING SAYING SHIFT INTO PARK. I HAD IT TOWED TO DEALERSHIP AND THEY ARE SAYING MY OIL IS DANGEROUSLY LOW. I HAD AN OIL CHANGE WEDNESDAY APRIL 1ST AND HAVE NOTICED NO OIL LEAKS. THIS HAS TO BE THE FUEL PUMP CAUSING THIS.
Corrective Action:
ENGINE STALLING SAYING SHIFT INTO PARK. I HAD IT TOWED TO DEALERSHIP AND THEY ARE SAYING MY OIL IS DANGEROUSLY LOW. I HAD AN OIL CHANGE WEDNESDAY APRIL 1ST AND HAVE NOTICED NO OIL LEAKS. THIS HAS TO BE THE FUEL PUMP CAUSING THIS.
Additional Notes:
ENGINE STALLING SAYING SHIFT INTO PARK. I HAD IT TOWED TO DEALERSHIP AND THEY ARE SAYING MY OIL IS DANGEROUSLY LOW. I HAD AN OIL CHANGE WEDNESDAY APRIL 1ST AND HAVE NOTICED NO OIL LEAKS. THIS HAS TO BE THE FUEL PUMP CAUSING THIS.
Mfg Campaign: 11320781
Recall Date: Apr 10, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
NOT RUNNING RIGHT. *TR
Corrective Action:
NOT RUNNING RIGHT. *TR
Additional Notes:
NOT RUNNING RIGHT. *TR
Mfg Campaign: 11320628
Recall Date: Apr 9, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
NOT RUNNING RIGHT. *TR
Corrective Action:
NOT RUNNING RIGHT. *TR
Additional Notes:
NOT RUNNING RIGHT. *TR
Mfg Campaign: 11320628
Recall Date: Apr 9, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
USE EXCESS OIL, USES A QUART OF OIL EVERY 2,000 MILES.
Corrective Action:
USE EXCESS OIL, USES A QUART OF OIL EVERY 2,000 MILES.
Additional Notes:
USE EXCESS OIL, USES A QUART OF OIL EVERY 2,000 MILES.
Mfg Campaign: 11320393
Recall Date: Apr 7, 2020
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I PURCHASED THIS VEHICLE MARCH 2020 AND WAS TOLD THAT IT WAS NEW ("A LEFT OVER"). WE THOUGHT IT WAS USED AS A DEMO BY SALES. AS SOON AS I GOT IT THE BRAKES STARTED TO GRIND. THE SALESPERSON TOLD US AFTER SIGNING ALL PAPERWORK THAT SOMETIMES THE EMERGENCY LIGHT COMES ON WHILE DRIVING. THERE IS SOMETHING WITH THE ROTORS AND IG BURTON IN SYMNRA, DELAWARE ADVISED WITHOUT PROPER REPAIR IT WAS SAFE TO DRIVE SEVERAL TIMES. NOW WITHOUT TOUCHING ANY CONTROLS THE MILES CHANGED TO KM AND THE HEATING SYSTEM CHANGED AS WELL. WHEN TRAVELING DOWN THE ROAD WE NOTED THE BRAKES AND WITH THE MILEAGE I SAW IT AS SOON AS I STARTED IT UP.
Corrective Action:
I PURCHASED THIS VEHICLE MARCH 2020 AND WAS TOLD THAT IT WAS NEW ("A LEFT OVER"). WE THOUGHT IT WAS USED AS A DEMO BY SALES. AS SOON AS I GOT IT THE BRAKES STARTED TO GRIND. THE SALESPERSON TOLD US AFTER SIGNING ALL PAPERWORK THAT SOMETIMES THE EMERGENCY LIGHT COMES ON WHILE DRIVING. THERE IS SOMETHING WITH THE ROTORS AND IG BURTON IN SYMNRA, DELAWARE ADVISED WITHOUT PROPER REPAIR IT WAS SAFE TO DRIVE SEVERAL TIMES. NOW WITHOUT TOUCHING ANY CONTROLS THE MILES CHANGED TO KM AND THE HEATING SYSTEM CHANGED AS WELL. WHEN TRAVELING DOWN THE ROAD WE NOTED THE BRAKES AND WITH THE MILEAGE I SAW IT AS SOON AS I STARTED IT UP.
Additional Notes:
I PURCHASED THIS VEHICLE MARCH 2020 AND WAS TOLD THAT IT WAS NEW ("A LEFT OVER"). WE THOUGHT IT WAS USED AS A DEMO BY SALES. AS SOON AS I GOT IT THE BRAKES STARTED TO GRIND. THE SALESPERSON TOLD US AFTER SIGNING ALL PAPERWORK THAT SOMETIMES THE EMERGENCY LIGHT COMES ON WHILE DRIVING. THERE IS SOMETHING WITH THE ROTORS AND IG BURTON IN SYMNRA, DELAWARE ADVISED WITHOUT PROPER REPAIR IT WAS SAFE TO DRIVE SEVERAL TIMES. NOW WITHOUT TOUCHING ANY CONTROLS THE MILES CHANGED TO KM AND THE HEATING SYSTEM CHANGED AS WELL. WHEN TRAVELING DOWN THE ROAD WE NOTED THE BRAKES AND WITH THE MILEAGE I SAW IT AS SOON AS I STARTED IT UP.
Mfg Campaign: 11320126
Recall Date: Apr 3, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I PURCHASED THIS VEHICLE MARCH 2020 AND WAS TOLD THAT IT WAS NEW ("A LEFT OVER"). WE THOUGHT IT WAS USED AS A DEMO BY SALES. AS SOON AS I GOT IT THE BRAKES STARTED TO GRIND. THE SALESPERSON TOLD US AFTER SIGNING ALL PAPERWORK THAT SOMETIMES THE EMERGENCY LIGHT COMES ON WHILE DRIVING. THERE IS SOMETHING WITH THE ROTORS AND IG BURTON IN SYMNRA, DELAWARE ADVISED WITHOUT PROPER REPAIR IT WAS SAFE TO DRIVE SEVERAL TIMES. NOW WITHOUT TOUCHING ANY CONTROLS THE MILES CHANGED TO KM AND THE HEATING SYSTEM CHANGED AS WELL. WHEN TRAVELING DOWN THE ROAD WE NOTED THE BRAKES AND WITH THE MILEAGE I SAW IT AS SOON AS I STARTED IT UP.
Corrective Action:
I PURCHASED THIS VEHICLE MARCH 2020 AND WAS TOLD THAT IT WAS NEW ("A LEFT OVER"). WE THOUGHT IT WAS USED AS A DEMO BY SALES. AS SOON AS I GOT IT THE BRAKES STARTED TO GRIND. THE SALESPERSON TOLD US AFTER SIGNING ALL PAPERWORK THAT SOMETIMES THE EMERGENCY LIGHT COMES ON WHILE DRIVING. THERE IS SOMETHING WITH THE ROTORS AND IG BURTON IN SYMNRA, DELAWARE ADVISED WITHOUT PROPER REPAIR IT WAS SAFE TO DRIVE SEVERAL TIMES. NOW WITHOUT TOUCHING ANY CONTROLS THE MILES CHANGED TO KM AND THE HEATING SYSTEM CHANGED AS WELL. WHEN TRAVELING DOWN THE ROAD WE NOTED THE BRAKES AND WITH THE MILEAGE I SAW IT AS SOON AS I STARTED IT UP.
Additional Notes:
I PURCHASED THIS VEHICLE MARCH 2020 AND WAS TOLD THAT IT WAS NEW ("A LEFT OVER"). WE THOUGHT IT WAS USED AS A DEMO BY SALES. AS SOON AS I GOT IT THE BRAKES STARTED TO GRIND. THE SALESPERSON TOLD US AFTER SIGNING ALL PAPERWORK THAT SOMETIMES THE EMERGENCY LIGHT COMES ON WHILE DRIVING. THERE IS SOMETHING WITH THE ROTORS AND IG BURTON IN SYMNRA, DELAWARE ADVISED WITHOUT PROPER REPAIR IT WAS SAFE TO DRIVE SEVERAL TIMES. NOW WITHOUT TOUCHING ANY CONTROLS THE MILES CHANGED TO KM AND THE HEATING SYSTEM CHANGED AS WELL. WHEN TRAVELING DOWN THE ROAD WE NOTED THE BRAKES AND WITH THE MILEAGE I SAW IT AS SOON AS I STARTED IT UP.
Mfg Campaign: 11320126
Recall Date: Apr 3, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I PURCHASED THIS VEHICLE MARCH 2020 AND WAS TOLD THAT IT WAS NEW ("A LEFT OVER"). WE THOUGHT IT WAS USED AS A DEMO BY SALES. AS SOON AS I GOT IT THE BRAKES STARTED TO GRIND. THE SALESPERSON TOLD US AFTER SIGNING ALL PAPERWORK THAT SOMETIMES THE EMERGENCY LIGHT COMES ON WHILE DRIVING. THERE IS SOMETHING WITH THE ROTORS AND IG BURTON IN SYMNRA, DELAWARE ADVISED WITHOUT PROPER REPAIR IT WAS SAFE TO DRIVE SEVERAL TIMES. NOW WITHOUT TOUCHING ANY CONTROLS THE MILES CHANGED TO KM AND THE HEATING SYSTEM CHANGED AS WELL. WHEN TRAVELING DOWN THE ROAD WE NOTED THE BRAKES AND WITH THE MILEAGE I SAW IT AS SOON AS I STARTED IT UP.
Corrective Action:
I PURCHASED THIS VEHICLE MARCH 2020 AND WAS TOLD THAT IT WAS NEW ("A LEFT OVER"). WE THOUGHT IT WAS USED AS A DEMO BY SALES. AS SOON AS I GOT IT THE BRAKES STARTED TO GRIND. THE SALESPERSON TOLD US AFTER SIGNING ALL PAPERWORK THAT SOMETIMES THE EMERGENCY LIGHT COMES ON WHILE DRIVING. THERE IS SOMETHING WITH THE ROTORS AND IG BURTON IN SYMNRA, DELAWARE ADVISED WITHOUT PROPER REPAIR IT WAS SAFE TO DRIVE SEVERAL TIMES. NOW WITHOUT TOUCHING ANY CONTROLS THE MILES CHANGED TO KM AND THE HEATING SYSTEM CHANGED AS WELL. WHEN TRAVELING DOWN THE ROAD WE NOTED THE BRAKES AND WITH THE MILEAGE I SAW IT AS SOON AS I STARTED IT UP.
Additional Notes:
I PURCHASED THIS VEHICLE MARCH 2020 AND WAS TOLD THAT IT WAS NEW ("A LEFT OVER"). WE THOUGHT IT WAS USED AS A DEMO BY SALES. AS SOON AS I GOT IT THE BRAKES STARTED TO GRIND. THE SALESPERSON TOLD US AFTER SIGNING ALL PAPERWORK THAT SOMETIMES THE EMERGENCY LIGHT COMES ON WHILE DRIVING. THERE IS SOMETHING WITH THE ROTORS AND IG BURTON IN SYMNRA, DELAWARE ADVISED WITHOUT PROPER REPAIR IT WAS SAFE TO DRIVE SEVERAL TIMES. NOW WITHOUT TOUCHING ANY CONTROLS THE MILES CHANGED TO KM AND THE HEATING SYSTEM CHANGED AS WELL. WHEN TRAVELING DOWN THE ROAD WE NOTED THE BRAKES AND WITH THE MILEAGE I SAW IT AS SOON AS I STARTED IT UP.
Mfg Campaign: 11320126
Recall Date: Apr 3, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
THIS IS THE FOURTH TIME IN THREE MONTH MY VEHICLE HAS LOCKED UP, TOLD ME TO SWITCH GEARS AND COMPLETELY SHUT OFF. I WAS ON THE INTERSTATE AND WAS ALMOST REAR ENDED BECAUSE OF THIS! THE CAR CONTINUES TO DO THIS DESPITE GETTING THE RECOMMENDED OIL CHANGES. MY OIL WAS JUST CHANGED 2,000 MILES AGO. SOMEONE IS GOING TO DIE AND THIS NEEDS TO BE RECALLED! HUNDREDS OF RENEGADE OWNERS ARE HAVING THIS ISSUE. DANGEROUS! I HAVE CHILDREN AND THIS CAR IS LESS THAN TWO YEARS OLD AND SHUTTING OFF?
Corrective Action:
THIS IS THE FOURTH TIME IN THREE MONTH MY VEHICLE HAS LOCKED UP, TOLD ME TO SWITCH GEARS AND COMPLETELY SHUT OFF. I WAS ON THE INTERSTATE AND WAS ALMOST REAR ENDED BECAUSE OF THIS! THE CAR CONTINUES TO DO THIS DESPITE GETTING THE RECOMMENDED OIL CHANGES. MY OIL WAS JUST CHANGED 2,000 MILES AGO. SOMEONE IS GOING TO DIE AND THIS NEEDS TO BE RECALLED! HUNDREDS OF RENEGADE OWNERS ARE HAVING THIS ISSUE. DANGEROUS! I HAVE CHILDREN AND THIS CAR IS LESS THAN TWO YEARS OLD AND SHUTTING OFF?
Additional Notes:
THIS IS THE FOURTH TIME IN THREE MONTH MY VEHICLE HAS LOCKED UP, TOLD ME TO SWITCH GEARS AND COMPLETELY SHUT OFF. I WAS ON THE INTERSTATE AND WAS ALMOST REAR ENDED BECAUSE OF THIS! THE CAR CONTINUES TO DO THIS DESPITE GETTING THE RECOMMENDED OIL CHANGES. MY OIL WAS JUST CHANGED 2,000 MILES AGO. SOMEONE IS GOING TO DIE AND THIS NEEDS TO BE RECALLED! HUNDREDS OF RENEGADE OWNERS ARE HAVING THIS ISSUE. DANGEROUS! I HAVE CHILDREN AND THIS CAR IS LESS THAN TWO YEARS OLD AND SHUTTING OFF?
Mfg Campaign: 11319614
Recall Date: Mar 28, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
I WAS ON MY WAY TO WORK, DRIVING ABOUT 30 MPH, AND ALL OF A SUDDEN, SOME "D" LIGHT CAME ON, & THEN ALL THE LIGHTD CAME ON & THEN I RECIEVED A MESSAGE THAT I NEED TO SWITCH MY GEARS & MY TIRE LOCKED UP & MY CAR JUST SHUT DOWN. I WAS NOT ABLE TO TURN MY CAR BACK ON. AFTER SEVERAL ATTEMPTS TO PUSH MY START BUTTON, AFTER FINALLY GETTING IT TO TURN BACK ON IT STALLED OUT AGAIN. I WAS ABLE TO GET IT TO TURN ON AGAIN THEN I MADE IT HOME. I STARTED READING BLOGS & IT SAID TO CHECK YOUR OIL. I CHECKED IT AND IT WAS COMPLETELY EMPTY. I CHANGED MY OIL LAST MONTH AND BARELY HAVE DRIVEN IT. I HAVE A 2018 RENEGADE WITH 24K MILES ON IT. IF MY CAR DID THIS WHEN I JUMPED ON THE HIGHWAY WOULD OF CAUSED A MAJOR CAR ACCIDENT. NO REASON WHY ALL MY OIL SHOULD BE GONE
Corrective Action:
I WAS ON MY WAY TO WORK, DRIVING ABOUT 30 MPH, AND ALL OF A SUDDEN, SOME "D" LIGHT CAME ON, & THEN ALL THE LIGHTD CAME ON & THEN I RECIEVED A MESSAGE THAT I NEED TO SWITCH MY GEARS & MY TIRE LOCKED UP & MY CAR JUST SHUT DOWN. I WAS NOT ABLE TO TURN MY CAR BACK ON. AFTER SEVERAL ATTEMPTS TO PUSH MY START BUTTON, AFTER FINALLY GETTING IT TO TURN BACK ON IT STALLED OUT AGAIN. I WAS ABLE TO GET IT TO TURN ON AGAIN THEN I MADE IT HOME. I STARTED READING BLOGS & IT SAID TO CHECK YOUR OIL. I CHECKED IT AND IT WAS COMPLETELY EMPTY. I CHANGED MY OIL LAST MONTH AND BARELY HAVE DRIVEN IT. I HAVE A 2018 RENEGADE WITH 24K MILES ON IT. IF MY CAR DID THIS WHEN I JUMPED ON THE HIGHWAY WOULD OF CAUSED A MAJOR CAR ACCIDENT. NO REASON WHY ALL MY OIL SHOULD BE GONE
Additional Notes:
I WAS ON MY WAY TO WORK, DRIVING ABOUT 30 MPH, AND ALL OF A SUDDEN, SOME "D" LIGHT CAME ON, & THEN ALL THE LIGHTD CAME ON & THEN I RECIEVED A MESSAGE THAT I NEED TO SWITCH MY GEARS & MY TIRE LOCKED UP & MY CAR JUST SHUT DOWN. I WAS NOT ABLE TO TURN MY CAR BACK ON. AFTER SEVERAL ATTEMPTS TO PUSH MY START BUTTON, AFTER FINALLY GETTING IT TO TURN BACK ON IT STALLED OUT AGAIN. I WAS ABLE TO GET IT TO TURN ON AGAIN THEN I MADE IT HOME. I STARTED READING BLOGS & IT SAID TO CHECK YOUR OIL. I CHECKED IT AND IT WAS COMPLETELY EMPTY. I CHANGED MY OIL LAST MONTH AND BARELY HAVE DRIVEN IT. I HAVE A 2018 RENEGADE WITH 24K MILES ON IT. IF MY CAR DID THIS WHEN I JUMPED ON THE HIGHWAY WOULD OF CAUSED A MAJOR CAR ACCIDENT. NO REASON WHY ALL MY OIL SHOULD BE GONE
Mfg Campaign: 11317191
Recall Date: Mar 10, 2020
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I WAS ON MY WAY TO WORK, DRIVING ABOUT 30 MPH, AND ALL OF A SUDDEN, SOME "D" LIGHT CAME ON, & THEN ALL THE LIGHTD CAME ON & THEN I RECIEVED A MESSAGE THAT I NEED TO SWITCH MY GEARS & MY TIRE LOCKED UP & MY CAR JUST SHUT DOWN. I WAS NOT ABLE TO TURN MY CAR BACK ON. AFTER SEVERAL ATTEMPTS TO PUSH MY START BUTTON, AFTER FINALLY GETTING IT TO TURN BACK ON IT STALLED OUT AGAIN. I WAS ABLE TO GET IT TO TURN ON AGAIN THEN I MADE IT HOME. I STARTED READING BLOGS & IT SAID TO CHECK YOUR OIL. I CHECKED IT AND IT WAS COMPLETELY EMPTY. I CHANGED MY OIL LAST MONTH AND BARELY HAVE DRIVEN IT. I HAVE A 2018 RENEGADE WITH 24K MILES ON IT. IF MY CAR DID THIS WHEN I JUMPED ON THE HIGHWAY WOULD OF CAUSED A MAJOR CAR ACCIDENT. NO REASON WHY ALL MY OIL SHOULD BE GONE
Corrective Action:
I WAS ON MY WAY TO WORK, DRIVING ABOUT 30 MPH, AND ALL OF A SUDDEN, SOME "D" LIGHT CAME ON, & THEN ALL THE LIGHTD CAME ON & THEN I RECIEVED A MESSAGE THAT I NEED TO SWITCH MY GEARS & MY TIRE LOCKED UP & MY CAR JUST SHUT DOWN. I WAS NOT ABLE TO TURN MY CAR BACK ON. AFTER SEVERAL ATTEMPTS TO PUSH MY START BUTTON, AFTER FINALLY GETTING IT TO TURN BACK ON IT STALLED OUT AGAIN. I WAS ABLE TO GET IT TO TURN ON AGAIN THEN I MADE IT HOME. I STARTED READING BLOGS & IT SAID TO CHECK YOUR OIL. I CHECKED IT AND IT WAS COMPLETELY EMPTY. I CHANGED MY OIL LAST MONTH AND BARELY HAVE DRIVEN IT. I HAVE A 2018 RENEGADE WITH 24K MILES ON IT. IF MY CAR DID THIS WHEN I JUMPED ON THE HIGHWAY WOULD OF CAUSED A MAJOR CAR ACCIDENT. NO REASON WHY ALL MY OIL SHOULD BE GONE
Additional Notes:
I WAS ON MY WAY TO WORK, DRIVING ABOUT 30 MPH, AND ALL OF A SUDDEN, SOME "D" LIGHT CAME ON, & THEN ALL THE LIGHTD CAME ON & THEN I RECIEVED A MESSAGE THAT I NEED TO SWITCH MY GEARS & MY TIRE LOCKED UP & MY CAR JUST SHUT DOWN. I WAS NOT ABLE TO TURN MY CAR BACK ON. AFTER SEVERAL ATTEMPTS TO PUSH MY START BUTTON, AFTER FINALLY GETTING IT TO TURN BACK ON IT STALLED OUT AGAIN. I WAS ABLE TO GET IT TO TURN ON AGAIN THEN I MADE IT HOME. I STARTED READING BLOGS & IT SAID TO CHECK YOUR OIL. I CHECKED IT AND IT WAS COMPLETELY EMPTY. I CHANGED MY OIL LAST MONTH AND BARELY HAVE DRIVEN IT. I HAVE A 2018 RENEGADE WITH 24K MILES ON IT. IF MY CAR DID THIS WHEN I JUMPED ON THE HIGHWAY WOULD OF CAUSED A MAJOR CAR ACCIDENT. NO REASON WHY ALL MY OIL SHOULD BE GONE
Mfg Campaign: 11317191
Recall Date: Mar 10, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I WAS ON MY WAY TO WORK, DRIVING ABOUT 30 MPH, AND ALL OF A SUDDEN, SOME "D" LIGHT CAME ON, & THEN ALL THE LIGHTD CAME ON & THEN I RECIEVED A MESSAGE THAT I NEED TO SWITCH MY GEARS & MY TIRE LOCKED UP & MY CAR JUST SHUT DOWN. I WAS NOT ABLE TO TURN MY CAR BACK ON. AFTER SEVERAL ATTEMPTS TO PUSH MY START BUTTON, AFTER FINALLY GETTING IT TO TURN BACK ON IT STALLED OUT AGAIN. I WAS ABLE TO GET IT TO TURN ON AGAIN THEN I MADE IT HOME. I STARTED READING BLOGS & IT SAID TO CHECK YOUR OIL. I CHECKED IT AND IT WAS COMPLETELY EMPTY. I CHANGED MY OIL LAST MONTH AND BARELY HAVE DRIVEN IT. I HAVE A 2018 RENEGADE WITH 24K MILES ON IT. IF MY CAR DID THIS WHEN I JUMPED ON THE HIGHWAY WOULD OF CAUSED A MAJOR CAR ACCIDENT. NO REASON WHY ALL MY OIL SHOULD BE GONE
Corrective Action:
I WAS ON MY WAY TO WORK, DRIVING ABOUT 30 MPH, AND ALL OF A SUDDEN, SOME "D" LIGHT CAME ON, & THEN ALL THE LIGHTD CAME ON & THEN I RECIEVED A MESSAGE THAT I NEED TO SWITCH MY GEARS & MY TIRE LOCKED UP & MY CAR JUST SHUT DOWN. I WAS NOT ABLE TO TURN MY CAR BACK ON. AFTER SEVERAL ATTEMPTS TO PUSH MY START BUTTON, AFTER FINALLY GETTING IT TO TURN BACK ON IT STALLED OUT AGAIN. I WAS ABLE TO GET IT TO TURN ON AGAIN THEN I MADE IT HOME. I STARTED READING BLOGS & IT SAID TO CHECK YOUR OIL. I CHECKED IT AND IT WAS COMPLETELY EMPTY. I CHANGED MY OIL LAST MONTH AND BARELY HAVE DRIVEN IT. I HAVE A 2018 RENEGADE WITH 24K MILES ON IT. IF MY CAR DID THIS WHEN I JUMPED ON THE HIGHWAY WOULD OF CAUSED A MAJOR CAR ACCIDENT. NO REASON WHY ALL MY OIL SHOULD BE GONE
Additional Notes:
I WAS ON MY WAY TO WORK, DRIVING ABOUT 30 MPH, AND ALL OF A SUDDEN, SOME "D" LIGHT CAME ON, & THEN ALL THE LIGHTD CAME ON & THEN I RECIEVED A MESSAGE THAT I NEED TO SWITCH MY GEARS & MY TIRE LOCKED UP & MY CAR JUST SHUT DOWN. I WAS NOT ABLE TO TURN MY CAR BACK ON. AFTER SEVERAL ATTEMPTS TO PUSH MY START BUTTON, AFTER FINALLY GETTING IT TO TURN BACK ON IT STALLED OUT AGAIN. I WAS ABLE TO GET IT TO TURN ON AGAIN THEN I MADE IT HOME. I STARTED READING BLOGS & IT SAID TO CHECK YOUR OIL. I CHECKED IT AND IT WAS COMPLETELY EMPTY. I CHANGED MY OIL LAST MONTH AND BARELY HAVE DRIVEN IT. I HAVE A 2018 RENEGADE WITH 24K MILES ON IT. IF MY CAR DID THIS WHEN I JUMPED ON THE HIGHWAY WOULD OF CAUSED A MAJOR CAR ACCIDENT. NO REASON WHY ALL MY OIL SHOULD BE GONE
Mfg Campaign: 11317191
Recall Date: Mar 10, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
UPON SLOWING FOR STOP SIGN OR TURN, CAR STALLS AND DIES. "D" STARTS BLINKING AND GET MESSAGE THAT MUST BE STOPPED TO SHIFT. GET STOPPED, SHIFT INTO PARK AND TRY TO START CAR. TAKES SEVERAL TRIES TO GET STARTED. CAR HAS 6500 MILES AND HAS HAPPENED AT LEAST 7 TIMES. TOOK TO DEALER, WAS TOLD THAT THERE ARE NO CODES AND THEY CAN'T FIND PROBLEM. HAVE ANOTHER APPOINTMENT WITH DEALER THIS WEEK. LATEST INSTANCE OF ISSUE WAS 2/29/20.
Corrective Action:
UPON SLOWING FOR STOP SIGN OR TURN, CAR STALLS AND DIES. "D" STARTS BLINKING AND GET MESSAGE THAT MUST BE STOPPED TO SHIFT. GET STOPPED, SHIFT INTO PARK AND TRY TO START CAR. TAKES SEVERAL TRIES TO GET STARTED. CAR HAS 6500 MILES AND HAS HAPPENED AT LEAST 7 TIMES. TOOK TO DEALER, WAS TOLD THAT THERE ARE NO CODES AND THEY CAN'T FIND PROBLEM. HAVE ANOTHER APPOINTMENT WITH DEALER THIS WEEK. LATEST INSTANCE OF ISSUE WAS 2/29/20.
Additional Notes:
UPON SLOWING FOR STOP SIGN OR TURN, CAR STALLS AND DIES. "D" STARTS BLINKING AND GET MESSAGE THAT MUST BE STOPPED TO SHIFT. GET STOPPED, SHIFT INTO PARK AND TRY TO START CAR. TAKES SEVERAL TRIES TO GET STARTED. CAR HAS 6500 MILES AND HAS HAPPENED AT LEAST 7 TIMES. TOOK TO DEALER, WAS TOLD THAT THERE ARE NO CODES AND THEY CAN'T FIND PROBLEM. HAVE ANOTHER APPOINTMENT WITH DEALER THIS WEEK. LATEST INSTANCE OF ISSUE WAS 2/29/20.
Mfg Campaign: 11315851
Recall Date: Mar 3, 2020
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
WHEN FUELING, THE PUMP CONTINUOUSLY CLICKS OFF. I'VE TRIED MULTIPLE POSITIONS AND MULTIPLE GAS STATIONS. IT DOES NOT MAKE A DIFFERENCE. IN OCT 2018, HAD A SENSOR REPLACED. IT DINT WORK. DUE TO EXTENUATING CIRCUMSTANCES, I WASN'T ABLE TO GET THE VEHICLE BACK IN UNTIL NOW (2/26/20). THEY REPLACED THE FUEL TANK AND I'M STILL HAVING THE PROBLEM. BROUGHT BACK TO THE DEALERSHIP AND WAITING TO HEAR BACK.
Corrective Action:
WHEN FUELING, THE PUMP CONTINUOUSLY CLICKS OFF. I'VE TRIED MULTIPLE POSITIONS AND MULTIPLE GAS STATIONS. IT DOES NOT MAKE A DIFFERENCE. IN OCT 2018, HAD A SENSOR REPLACED. IT DINT WORK. DUE TO EXTENUATING CIRCUMSTANCES, I WASN'T ABLE TO GET THE VEHICLE BACK IN UNTIL NOW (2/26/20). THEY REPLACED THE FUEL TANK AND I'M STILL HAVING THE PROBLEM. BROUGHT BACK TO THE DEALERSHIP AND WAITING TO HEAR BACK.
Additional Notes:
WHEN FUELING, THE PUMP CONTINUOUSLY CLICKS OFF. I'VE TRIED MULTIPLE POSITIONS AND MULTIPLE GAS STATIONS. IT DOES NOT MAKE A DIFFERENCE. IN OCT 2018, HAD A SENSOR REPLACED. IT DINT WORK. DUE TO EXTENUATING CIRCUMSTANCES, I WASN'T ABLE TO GET THE VEHICLE BACK IN UNTIL NOW (2/26/20). THEY REPLACED THE FUEL TANK AND I'M STILL HAVING THE PROBLEM. BROUGHT BACK TO THE DEALERSHIP AND WAITING TO HEAR BACK.
Mfg Campaign: 11315552
Recall Date: Mar 2, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
BOUGHT MY CAR BRAND NEW, AFTER ONE MONTH IT STARTED SHUTTING OFF RANDOMLY. WHILE DRIVING ON THE HIGHWAY THE ENGINE SHUT OFF COMPLETELY. "SHIFT GEAR TO P APPEARED ON MY DASH". I HAD TO TURN ON AND OFF MULTIPLE TIMES BEFORE IT WOULD TURN ON AGAIN AND OCCUR OVER AND OVER AGAIN. GOT THE CAR TOWED TO THE DEALERSHIP WHO TOLD ME IT WAS COMPLETELY NORMAL AND THAT I SHOULD BE CHECKING MY OIL EVERY TIME I GET GAS. SAID ALL I NEEDED WAS AN OIL CHANGE. DID NOT HAVE ANY CONCERN FOR THE DANGEROUS OCCURRENCE I WAS IN ON THE HIGHWAY.
Corrective Action:
BOUGHT MY CAR BRAND NEW, AFTER ONE MONTH IT STARTED SHUTTING OFF RANDOMLY. WHILE DRIVING ON THE HIGHWAY THE ENGINE SHUT OFF COMPLETELY. "SHIFT GEAR TO P APPEARED ON MY DASH". I HAD TO TURN ON AND OFF MULTIPLE TIMES BEFORE IT WOULD TURN ON AGAIN AND OCCUR OVER AND OVER AGAIN. GOT THE CAR TOWED TO THE DEALERSHIP WHO TOLD ME IT WAS COMPLETELY NORMAL AND THAT I SHOULD BE CHECKING MY OIL EVERY TIME I GET GAS. SAID ALL I NEEDED WAS AN OIL CHANGE. DID NOT HAVE ANY CONCERN FOR THE DANGEROUS OCCURRENCE I WAS IN ON THE HIGHWAY.
Additional Notes:
BOUGHT MY CAR BRAND NEW, AFTER ONE MONTH IT STARTED SHUTTING OFF RANDOMLY. WHILE DRIVING ON THE HIGHWAY THE ENGINE SHUT OFF COMPLETELY. "SHIFT GEAR TO P APPEARED ON MY DASH". I HAD TO TURN ON AND OFF MULTIPLE TIMES BEFORE IT WOULD TURN ON AGAIN AND OCCUR OVER AND OVER AGAIN. GOT THE CAR TOWED TO THE DEALERSHIP WHO TOLD ME IT WAS COMPLETELY NORMAL AND THAT I SHOULD BE CHECKING MY OIL EVERY TIME I GET GAS. SAID ALL I NEEDED WAS AN OIL CHANGE. DID NOT HAVE ANY CONCERN FOR THE DANGEROUS OCCURRENCE I WAS IN ON THE HIGHWAY.
Mfg Campaign: 11312013
Recall Date: Feb 28, 2020
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
Recent Articles
Jeep Grand Cherokee Head Restraint Problem
Chrysler (FCA US, LLC) has announced a safety issue affecting certain 2023–2024 Jeep Grand Ch ...
Aug 1, 2025Fuel Injector Problem: 2021-2024 Ford Bronco Sport and 2020-2022 Ford Escape
If you own a 2021-2024 Ford Bronco Sport or 2020-2022 Ford Escape equipped with a 1.5L Dragon GTDI e ...
Jul 28, 2025Airbag Problem Affects 2022-2025 Chrysler Pacifica and Voyager Vehicles
If you own a Chrysler Pacifica or Voyager, your vehicle may be equipped with defective side curtain ...
Jul 24, 2025