Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Renegade 4X2 flex fuel/E85 vehicles equipped with a 2.4L engine. In certain operating conditions such as high power demand in conjunction with high altitude and/or high ambient temperatures, a manufacturing error in the fuel pump assembly may result in a loss of fuel pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UB2
Recall Date: Oct 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Consumer Complaints
646 ComplaintsChrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
THE INFOTAINMENT SYSTEM IS MALFUNCTIONING. IT CONTROLS ALMOST ALL FUNCTIONS IN THE CAR. WHILE DRIVING EVERY SETTING IT CONTROLS WILL RANDOMLY AND SUDDENLY SWITCH TO A DIFFERENT SETTING. YOU CAN NOT OVER RIDE IT'S RANDOM SWITCHING, EVEN BY TURNING IT OFF. THE DEALER SERVICE MANAGER HAS SAID THE CAR IS UNDRIVEABLE. IF YOU DID TRY TO DRIVE A LARGE NUMBER OF MECHANICAL AND ELECTRICAL AND SOFTWARE SETTINGS ARE SWITCHING AS YOU DRIVE. IMAGE DRIVING DOWN HERE IN 95/95 FLORIDA (TEMPERATURE AND HUMIDITY) WHILE THE CAR IS TURNING ON THE HEAT FULL BLAST AND THE SEAT HEATER FULL BLAST, RESETTING WAYPOINTS, AND INSTRUCTING THE DRIVER TO TURN SOMEWHERE AND WATCH OUT FOR A UPCOMING COLLISION. THE ONLY FIX IS TO REPLACE THE INFOTAINMENT SYSTEM AND THERE ARE NO PARTS AVAILABLE FOR AN ESTIMATED 3 MONTH. THIS HAPPENS WHEN THE VEHICLE IS STATIONARY OR MOVING ON CITY STREETS AND ON THE HIGHWAY. I HAVE SPOKEN A DOZEN TIMES TO FCA CUSTOMER CARE, CASE 76973156. THE KEEP SWITCHING CASE MANAGERS. RIGHT NOW THERE IS NOBODY ASSIGNED. THE CAR HAS ONLY ABOUT 5000 MILES ON IT. I HAVE NOT INCLUDED AN ATTACHED FILE BECAUSE IT LOOKS LIKE YOU CAN NOT ACCEPT A VIDEO. APPARENTLY THIS IS A COMMON PROBLEM (AS SERVICE GUY SAYS) AND THEREFORE THERE IS A SHORTAGE OF PARTS. SERVICE MANAGER SAID THAT THIS SYSTEM AFFECTS ALMOST ALL FUNCTIONS IN THE CAR TO THE POINT THAT OFTEN WHEN THERE IS A FAILURE THE CAR HAS TO BE TOWED IN.
Corrective Action:
THE INFOTAINMENT SYSTEM IS MALFUNCTIONING. IT CONTROLS ALMOST ALL FUNCTIONS IN THE CAR. WHILE DRIVING EVERY SETTING IT CONTROLS WILL RANDOMLY AND SUDDENLY SWITCH TO A DIFFERENT SETTING. YOU CAN NOT OVER RIDE IT'S RANDOM SWITCHING, EVEN BY TURNING IT OFF. THE DEALER SERVICE MANAGER HAS SAID THE CAR IS UNDRIVEABLE. IF YOU DID TRY TO DRIVE A LARGE NUMBER OF MECHANICAL AND ELECTRICAL AND SOFTWARE SETTINGS ARE SWITCHING AS YOU DRIVE. IMAGE DRIVING DOWN HERE IN 95/95 FLORIDA (TEMPERATURE AND HUMIDITY) WHILE THE CAR IS TURNING ON THE HEAT FULL BLAST AND THE SEAT HEATER FULL BLAST, RESETTING WAYPOINTS, AND INSTRUCTING THE DRIVER TO TURN SOMEWHERE AND WATCH OUT FOR A UPCOMING COLLISION. THE ONLY FIX IS TO REPLACE THE INFOTAINMENT SYSTEM AND THERE ARE NO PARTS AVAILABLE FOR AN ESTIMATED 3 MONTH. THIS HAPPENS WHEN THE VEHICLE IS STATIONARY OR MOVING ON CITY STREETS AND ON THE HIGHWAY. I HAVE SPOKEN A DOZEN TIMES TO FCA CUSTOMER CARE, CASE 76973156. THE KEEP SWITCHING CASE MANAGERS. RIGHT NOW THERE IS NOBODY ASSIGNED. THE CAR HAS ONLY ABOUT 5000 MILES ON IT. I HAVE NOT INCLUDED AN ATTACHED FILE BECAUSE IT LOOKS LIKE YOU CAN NOT ACCEPT A VIDEO. APPARENTLY THIS IS A COMMON PROBLEM (AS SERVICE GUY SAYS) AND THEREFORE THERE IS A SHORTAGE OF PARTS. SERVICE MANAGER SAID THAT THIS SYSTEM AFFECTS ALMOST ALL FUNCTIONS IN THE CAR TO THE POINT THAT OFTEN WHEN THERE IS A FAILURE THE CAR HAS TO BE TOWED IN.
Additional Notes:
THE INFOTAINMENT SYSTEM IS MALFUNCTIONING. IT CONTROLS ALMOST ALL FUNCTIONS IN THE CAR. WHILE DRIVING EVERY SETTING IT CONTROLS WILL RANDOMLY AND SUDDENLY SWITCH TO A DIFFERENT SETTING. YOU CAN NOT OVER RIDE IT'S RANDOM SWITCHING, EVEN BY TURNING IT OFF. THE DEALER SERVICE MANAGER HAS SAID THE CAR IS UNDRIVEABLE. IF YOU DID TRY TO DRIVE A LARGE NUMBER OF MECHANICAL AND ELECTRICAL AND SOFTWARE SETTINGS ARE SWITCHING AS YOU DRIVE. IMAGE DRIVING DOWN HERE IN 95/95 FLORIDA (TEMPERATURE AND HUMIDITY) WHILE THE CAR IS TURNING ON THE HEAT FULL BLAST AND THE SEAT HEATER FULL BLAST, RESETTING WAYPOINTS, AND INSTRUCTING THE DRIVER TO TURN SOMEWHERE AND WATCH OUT FOR A UPCOMING COLLISION. THE ONLY FIX IS TO REPLACE THE INFOTAINMENT SYSTEM AND THERE ARE NO PARTS AVAILABLE FOR AN ESTIMATED 3 MONTH. THIS HAPPENS WHEN THE VEHICLE IS STATIONARY OR MOVING ON CITY STREETS AND ON THE HIGHWAY. I HAVE SPOKEN A DOZEN TIMES TO FCA CUSTOMER CARE, CASE 76973156. THE KEEP SWITCHING CASE MANAGERS. RIGHT NOW THERE IS NOBODY ASSIGNED. THE CAR HAS ONLY ABOUT 5000 MILES ON IT. I HAVE NOT INCLUDED AN ATTACHED FILE BECAUSE IT LOOKS LIKE YOU CAN NOT ACCEPT A VIDEO. APPARENTLY THIS IS A COMMON PROBLEM (AS SERVICE GUY SAYS) AND THEREFORE THERE IS A SHORTAGE OF PARTS. SERVICE MANAGER SAID THAT THIS SYSTEM AFFECTS ALMOST ALL FUNCTIONS IN THE CAR TO THE POINT THAT OFTEN WHEN THERE IS A FAILURE THE CAR HAS TO BE TOWED IN.
Mfg Campaign: 11350478
Recall Date: Aug 20, 2020
Chrysler (fca Us, Llc)
Defect Description:
SEATS
Potential Consequences:
THE INFOTAINMENT SYSTEM IS MALFUNCTIONING. IT CONTROLS ALMOST ALL FUNCTIONS IN THE CAR. WHILE DRIVING EVERY SETTING IT CONTROLS WILL RANDOMLY AND SUDDENLY SWITCH TO A DIFFERENT SETTING. YOU CAN NOT OVER RIDE IT'S RANDOM SWITCHING, EVEN BY TURNING IT OFF. THE DEALER SERVICE MANAGER HAS SAID THE CAR IS UNDRIVEABLE. IF YOU DID TRY TO DRIVE A LARGE NUMBER OF MECHANICAL AND ELECTRICAL AND SOFTWARE SETTINGS ARE SWITCHING AS YOU DRIVE. IMAGE DRIVING DOWN HERE IN 95/95 FLORIDA (TEMPERATURE AND HUMIDITY) WHILE THE CAR IS TURNING ON THE HEAT FULL BLAST AND THE SEAT HEATER FULL BLAST, RESETTING WAYPOINTS, AND INSTRUCTING THE DRIVER TO TURN SOMEWHERE AND WATCH OUT FOR A UPCOMING COLLISION. THE ONLY FIX IS TO REPLACE THE INFOTAINMENT SYSTEM AND THERE ARE NO PARTS AVAILABLE FOR AN ESTIMATED 3 MONTH. THIS HAPPENS WHEN THE VEHICLE IS STATIONARY OR MOVING ON CITY STREETS AND ON THE HIGHWAY. I HAVE SPOKEN A DOZEN TIMES TO FCA CUSTOMER CARE, CASE 76973156. THE KEEP SWITCHING CASE MANAGERS. RIGHT NOW THERE IS NOBODY ASSIGNED. THE CAR HAS ONLY ABOUT 5000 MILES ON IT. I HAVE NOT INCLUDED AN ATTACHED FILE BECAUSE IT LOOKS LIKE YOU CAN NOT ACCEPT A VIDEO. APPARENTLY THIS IS A COMMON PROBLEM (AS SERVICE GUY SAYS) AND THEREFORE THERE IS A SHORTAGE OF PARTS. SERVICE MANAGER SAID THAT THIS SYSTEM AFFECTS ALMOST ALL FUNCTIONS IN THE CAR TO THE POINT THAT OFTEN WHEN THERE IS A FAILURE THE CAR HAS TO BE TOWED IN.
Corrective Action:
THE INFOTAINMENT SYSTEM IS MALFUNCTIONING. IT CONTROLS ALMOST ALL FUNCTIONS IN THE CAR. WHILE DRIVING EVERY SETTING IT CONTROLS WILL RANDOMLY AND SUDDENLY SWITCH TO A DIFFERENT SETTING. YOU CAN NOT OVER RIDE IT'S RANDOM SWITCHING, EVEN BY TURNING IT OFF. THE DEALER SERVICE MANAGER HAS SAID THE CAR IS UNDRIVEABLE. IF YOU DID TRY TO DRIVE A LARGE NUMBER OF MECHANICAL AND ELECTRICAL AND SOFTWARE SETTINGS ARE SWITCHING AS YOU DRIVE. IMAGE DRIVING DOWN HERE IN 95/95 FLORIDA (TEMPERATURE AND HUMIDITY) WHILE THE CAR IS TURNING ON THE HEAT FULL BLAST AND THE SEAT HEATER FULL BLAST, RESETTING WAYPOINTS, AND INSTRUCTING THE DRIVER TO TURN SOMEWHERE AND WATCH OUT FOR A UPCOMING COLLISION. THE ONLY FIX IS TO REPLACE THE INFOTAINMENT SYSTEM AND THERE ARE NO PARTS AVAILABLE FOR AN ESTIMATED 3 MONTH. THIS HAPPENS WHEN THE VEHICLE IS STATIONARY OR MOVING ON CITY STREETS AND ON THE HIGHWAY. I HAVE SPOKEN A DOZEN TIMES TO FCA CUSTOMER CARE, CASE 76973156. THE KEEP SWITCHING CASE MANAGERS. RIGHT NOW THERE IS NOBODY ASSIGNED. THE CAR HAS ONLY ABOUT 5000 MILES ON IT. I HAVE NOT INCLUDED AN ATTACHED FILE BECAUSE IT LOOKS LIKE YOU CAN NOT ACCEPT A VIDEO. APPARENTLY THIS IS A COMMON PROBLEM (AS SERVICE GUY SAYS) AND THEREFORE THERE IS A SHORTAGE OF PARTS. SERVICE MANAGER SAID THAT THIS SYSTEM AFFECTS ALMOST ALL FUNCTIONS IN THE CAR TO THE POINT THAT OFTEN WHEN THERE IS A FAILURE THE CAR HAS TO BE TOWED IN.
Additional Notes:
THE INFOTAINMENT SYSTEM IS MALFUNCTIONING. IT CONTROLS ALMOST ALL FUNCTIONS IN THE CAR. WHILE DRIVING EVERY SETTING IT CONTROLS WILL RANDOMLY AND SUDDENLY SWITCH TO A DIFFERENT SETTING. YOU CAN NOT OVER RIDE IT'S RANDOM SWITCHING, EVEN BY TURNING IT OFF. THE DEALER SERVICE MANAGER HAS SAID THE CAR IS UNDRIVEABLE. IF YOU DID TRY TO DRIVE A LARGE NUMBER OF MECHANICAL AND ELECTRICAL AND SOFTWARE SETTINGS ARE SWITCHING AS YOU DRIVE. IMAGE DRIVING DOWN HERE IN 95/95 FLORIDA (TEMPERATURE AND HUMIDITY) WHILE THE CAR IS TURNING ON THE HEAT FULL BLAST AND THE SEAT HEATER FULL BLAST, RESETTING WAYPOINTS, AND INSTRUCTING THE DRIVER TO TURN SOMEWHERE AND WATCH OUT FOR A UPCOMING COLLISION. THE ONLY FIX IS TO REPLACE THE INFOTAINMENT SYSTEM AND THERE ARE NO PARTS AVAILABLE FOR AN ESTIMATED 3 MONTH. THIS HAPPENS WHEN THE VEHICLE IS STATIONARY OR MOVING ON CITY STREETS AND ON THE HIGHWAY. I HAVE SPOKEN A DOZEN TIMES TO FCA CUSTOMER CARE, CASE 76973156. THE KEEP SWITCHING CASE MANAGERS. RIGHT NOW THERE IS NOBODY ASSIGNED. THE CAR HAS ONLY ABOUT 5000 MILES ON IT. I HAVE NOT INCLUDED AN ATTACHED FILE BECAUSE IT LOOKS LIKE YOU CAN NOT ACCEPT A VIDEO. APPARENTLY THIS IS A COMMON PROBLEM (AS SERVICE GUY SAYS) AND THEREFORE THERE IS A SHORTAGE OF PARTS. SERVICE MANAGER SAID THAT THIS SYSTEM AFFECTS ALMOST ALL FUNCTIONS IN THE CAR TO THE POINT THAT OFTEN WHEN THERE IS A FAILURE THE CAR HAS TO BE TOWED IN.
Mfg Campaign: 11350478
Recall Date: Aug 20, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
RENTAL VEHICLE. WHILE ON US 89 NORTH BOUND AFTER PASSING LOGAN VEHICLE ENGINE STALLED/STOPPED SEVERAL TIMES WHILE CLIMBING THRU CACHE VALLEY ON US HIGHWAY 89 EXPOSING US TO A DANGEROUS ENVIRONMENT. VEHICLE HAD TO BE PUSHED TO A SAFE PLACE (MILE MARKER 429). THIS ISSUE MAY OR MAY NOT BE RELATED TO THE VEHICLE PRODUCTION OR JUST ONLY FOR THE ONE IDENTIFIED ABOVE. 11JUL20 UTAH FOREST/PARK PERSON AS WELL AS UTAH STATE PATROL TROOPER HELPED IN OBTAINING ROAD ASSISTANCE.
Corrective Action:
RENTAL VEHICLE. WHILE ON US 89 NORTH BOUND AFTER PASSING LOGAN VEHICLE ENGINE STALLED/STOPPED SEVERAL TIMES WHILE CLIMBING THRU CACHE VALLEY ON US HIGHWAY 89 EXPOSING US TO A DANGEROUS ENVIRONMENT. VEHICLE HAD TO BE PUSHED TO A SAFE PLACE (MILE MARKER 429). THIS ISSUE MAY OR MAY NOT BE RELATED TO THE VEHICLE PRODUCTION OR JUST ONLY FOR THE ONE IDENTIFIED ABOVE. 11JUL20 UTAH FOREST/PARK PERSON AS WELL AS UTAH STATE PATROL TROOPER HELPED IN OBTAINING ROAD ASSISTANCE.
Additional Notes:
RENTAL VEHICLE. WHILE ON US 89 NORTH BOUND AFTER PASSING LOGAN VEHICLE ENGINE STALLED/STOPPED SEVERAL TIMES WHILE CLIMBING THRU CACHE VALLEY ON US HIGHWAY 89 EXPOSING US TO A DANGEROUS ENVIRONMENT. VEHICLE HAD TO BE PUSHED TO A SAFE PLACE (MILE MARKER 429). THIS ISSUE MAY OR MAY NOT BE RELATED TO THE VEHICLE PRODUCTION OR JUST ONLY FOR THE ONE IDENTIFIED ABOVE. 11JUL20 UTAH FOREST/PARK PERSON AS WELL AS UTAH STATE PATROL TROOPER HELPED IN OBTAINING ROAD ASSISTANCE.
Mfg Campaign: 11349896
Recall Date: Aug 17, 2020
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
RENTAL VEHICLE. WHILE ON US 89 NORTH BOUND AFTER PASSING LOGAN VEHICLE ENGINE STALLED/STOPPED SEVERAL TIMES WHILE CLIMBING THRU CACHE VALLEY ON US HIGHWAY 89 EXPOSING US TO A DANGEROUS ENVIRONMENT. VEHICLE HAD TO BE PUSHED TO A SAFE PLACE (MILE MARKER 429). THIS ISSUE MAY OR MAY NOT BE RELATED TO THE VEHICLE PRODUCTION OR JUST ONLY FOR THE ONE IDENTIFIED ABOVE. 11JUL20 UTAH FOREST/PARK PERSON AS WELL AS UTAH STATE PATROL TROOPER HELPED IN OBTAINING ROAD ASSISTANCE.
Corrective Action:
RENTAL VEHICLE. WHILE ON US 89 NORTH BOUND AFTER PASSING LOGAN VEHICLE ENGINE STALLED/STOPPED SEVERAL TIMES WHILE CLIMBING THRU CACHE VALLEY ON US HIGHWAY 89 EXPOSING US TO A DANGEROUS ENVIRONMENT. VEHICLE HAD TO BE PUSHED TO A SAFE PLACE (MILE MARKER 429). THIS ISSUE MAY OR MAY NOT BE RELATED TO THE VEHICLE PRODUCTION OR JUST ONLY FOR THE ONE IDENTIFIED ABOVE. 11JUL20 UTAH FOREST/PARK PERSON AS WELL AS UTAH STATE PATROL TROOPER HELPED IN OBTAINING ROAD ASSISTANCE.
Additional Notes:
RENTAL VEHICLE. WHILE ON US 89 NORTH BOUND AFTER PASSING LOGAN VEHICLE ENGINE STALLED/STOPPED SEVERAL TIMES WHILE CLIMBING THRU CACHE VALLEY ON US HIGHWAY 89 EXPOSING US TO A DANGEROUS ENVIRONMENT. VEHICLE HAD TO BE PUSHED TO A SAFE PLACE (MILE MARKER 429). THIS ISSUE MAY OR MAY NOT BE RELATED TO THE VEHICLE PRODUCTION OR JUST ONLY FOR THE ONE IDENTIFIED ABOVE. 11JUL20 UTAH FOREST/PARK PERSON AS WELL AS UTAH STATE PATROL TROOPER HELPED IN OBTAINING ROAD ASSISTANCE.
Mfg Campaign: 11349896
Recall Date: Aug 17, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
1) VEHICLE DOES NOT GIVE AUDIBLE WHEN TURN SIGNAL IS ON 2) VEHICLE DOES NOT GIVE AUDIBLE WHEN SAFETY BELT IS NOT CLICKED 3) VEHICLE INTERMITTENTLY WILL NOT RESPOND TO ACCELERATOR PEDAL AND WILL BEGIN TO SLOW DOWN, NO MATTER IF PEDAL PRESSED COMPLETELY TO THE FLOOR. OCCURRED WHILE GOING UP A BRIDGE WHILE ON THE I-295.
Corrective Action:
1) VEHICLE DOES NOT GIVE AUDIBLE WHEN TURN SIGNAL IS ON 2) VEHICLE DOES NOT GIVE AUDIBLE WHEN SAFETY BELT IS NOT CLICKED 3) VEHICLE INTERMITTENTLY WILL NOT RESPOND TO ACCELERATOR PEDAL AND WILL BEGIN TO SLOW DOWN, NO MATTER IF PEDAL PRESSED COMPLETELY TO THE FLOOR. OCCURRED WHILE GOING UP A BRIDGE WHILE ON THE I-295.
Additional Notes:
1) VEHICLE DOES NOT GIVE AUDIBLE WHEN TURN SIGNAL IS ON 2) VEHICLE DOES NOT GIVE AUDIBLE WHEN SAFETY BELT IS NOT CLICKED 3) VEHICLE INTERMITTENTLY WILL NOT RESPOND TO ACCELERATOR PEDAL AND WILL BEGIN TO SLOW DOWN, NO MATTER IF PEDAL PRESSED COMPLETELY TO THE FLOOR. OCCURRED WHILE GOING UP A BRIDGE WHILE ON THE I-295.
Mfg Campaign: 11349741
Recall Date: Aug 16, 2020
Chrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
1) VEHICLE DOES NOT GIVE AUDIBLE WHEN TURN SIGNAL IS ON 2) VEHICLE DOES NOT GIVE AUDIBLE WHEN SAFETY BELT IS NOT CLICKED 3) VEHICLE INTERMITTENTLY WILL NOT RESPOND TO ACCELERATOR PEDAL AND WILL BEGIN TO SLOW DOWN, NO MATTER IF PEDAL PRESSED COMPLETELY TO THE FLOOR. OCCURRED WHILE GOING UP A BRIDGE WHILE ON THE I-295.
Corrective Action:
1) VEHICLE DOES NOT GIVE AUDIBLE WHEN TURN SIGNAL IS ON 2) VEHICLE DOES NOT GIVE AUDIBLE WHEN SAFETY BELT IS NOT CLICKED 3) VEHICLE INTERMITTENTLY WILL NOT RESPOND TO ACCELERATOR PEDAL AND WILL BEGIN TO SLOW DOWN, NO MATTER IF PEDAL PRESSED COMPLETELY TO THE FLOOR. OCCURRED WHILE GOING UP A BRIDGE WHILE ON THE I-295.
Additional Notes:
1) VEHICLE DOES NOT GIVE AUDIBLE WHEN TURN SIGNAL IS ON 2) VEHICLE DOES NOT GIVE AUDIBLE WHEN SAFETY BELT IS NOT CLICKED 3) VEHICLE INTERMITTENTLY WILL NOT RESPOND TO ACCELERATOR PEDAL AND WILL BEGIN TO SLOW DOWN, NO MATTER IF PEDAL PRESSED COMPLETELY TO THE FLOOR. OCCURRED WHILE GOING UP A BRIDGE WHILE ON THE I-295.
Mfg Campaign: 11349741
Recall Date: Aug 16, 2020
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
1) VEHICLE DOES NOT GIVE AUDIBLE WHEN TURN SIGNAL IS ON 2) VEHICLE DOES NOT GIVE AUDIBLE WHEN SAFETY BELT IS NOT CLICKED 3) VEHICLE INTERMITTENTLY WILL NOT RESPOND TO ACCELERATOR PEDAL AND WILL BEGIN TO SLOW DOWN, NO MATTER IF PEDAL PRESSED COMPLETELY TO THE FLOOR. OCCURRED WHILE GOING UP A BRIDGE WHILE ON THE I-295.
Corrective Action:
1) VEHICLE DOES NOT GIVE AUDIBLE WHEN TURN SIGNAL IS ON 2) VEHICLE DOES NOT GIVE AUDIBLE WHEN SAFETY BELT IS NOT CLICKED 3) VEHICLE INTERMITTENTLY WILL NOT RESPOND TO ACCELERATOR PEDAL AND WILL BEGIN TO SLOW DOWN, NO MATTER IF PEDAL PRESSED COMPLETELY TO THE FLOOR. OCCURRED WHILE GOING UP A BRIDGE WHILE ON THE I-295.
Additional Notes:
1) VEHICLE DOES NOT GIVE AUDIBLE WHEN TURN SIGNAL IS ON 2) VEHICLE DOES NOT GIVE AUDIBLE WHEN SAFETY BELT IS NOT CLICKED 3) VEHICLE INTERMITTENTLY WILL NOT RESPOND TO ACCELERATOR PEDAL AND WILL BEGIN TO SLOW DOWN, NO MATTER IF PEDAL PRESSED COMPLETELY TO THE FLOOR. OCCURRED WHILE GOING UP A BRIDGE WHILE ON THE I-295.
Mfg Campaign: 11349741
Recall Date: Aug 16, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
HAS ANYONE HAD ANY ISSUES WITH THEIR JEEP JUST STALLING? AND HAVE YOU FIGURED OUT WHAT CAUSED IT? 2018 REGENADE FIRST TIME IT HAPPENED WAS ABOUT 2 YEARS AGO. 8 MONTHS AFTER I GOT IT BRAND NEW. I WAS DRIVING THROUGH ATLANTA AND IT JUST SHUT OFF. IT CAME RIGHT BACK ON. I DROVE SOMEPLACE RIGHT OFF THE EXIT AND LET IT SIT FOR AN HOUR AND CHECKED THE OIL AND IT WAS FINE. STILL HAD ABOUT 300 MILES UNTIL THE RECOMMENDED CHANGE. I DROVE THE REMAINING 5 HOURS HOME WITHOUT ISSUE. TONIGHT I WAS SITTING AT A TRAFFIC LIGHT AND IT STARTED SPUTTERING. I TRIED MOVING FORWARD AND NOTHING. TRIED TURNING IT OFF AND BACK ON. NOTHING. MY RADIO AND AC WERE BOTH STILL ON. I WAS ABLE TO COAST ONTO THE SIDE ROAD (THANKFULLY FOR A SMALL DECLINE) AND PUSHED THE OFF BUTTON AGAIN. WHEN I TRIED TURNING IT BACK ON EVERYTHING WAS LOCKED UP. COULDN'T PUSH THE BREAK PEDDLE DOWN AND THE DRIVE LIGHT WAS FLASHING ON THE SHIFTER. I LET IT SIT ANOTHER 30 SECONDS AND IT TURNED BACK ON FINE. I HAVE OVER 2000 MILES BEFORE THE RECOMMENDED OIL CHANGE AND A QUARTER TANK OF GAS. ALSO NOT SURE IF IT IS RELATED BUT MY HUSBAND'S KEY FOB WILL RANDOMLY NOT WORK. TODAY HE GOT IN MY CAR WITH HIS KEYS AND IT WOULDN'T START UNTIL HE PRESSED THE FOB TO THE START BUTTON THEN A LIGHT CAME ON SAYING LOW OIL PRESSURE AND IT QUICKLY WENT AWAY. THAT LIGHT DID NOT COME ON BEFORE OR AFTER THAT INCIDENT.
Corrective Action:
HAS ANYONE HAD ANY ISSUES WITH THEIR JEEP JUST STALLING? AND HAVE YOU FIGURED OUT WHAT CAUSED IT? 2018 REGENADE FIRST TIME IT HAPPENED WAS ABOUT 2 YEARS AGO. 8 MONTHS AFTER I GOT IT BRAND NEW. I WAS DRIVING THROUGH ATLANTA AND IT JUST SHUT OFF. IT CAME RIGHT BACK ON. I DROVE SOMEPLACE RIGHT OFF THE EXIT AND LET IT SIT FOR AN HOUR AND CHECKED THE OIL AND IT WAS FINE. STILL HAD ABOUT 300 MILES UNTIL THE RECOMMENDED CHANGE. I DROVE THE REMAINING 5 HOURS HOME WITHOUT ISSUE. TONIGHT I WAS SITTING AT A TRAFFIC LIGHT AND IT STARTED SPUTTERING. I TRIED MOVING FORWARD AND NOTHING. TRIED TURNING IT OFF AND BACK ON. NOTHING. MY RADIO AND AC WERE BOTH STILL ON. I WAS ABLE TO COAST ONTO THE SIDE ROAD (THANKFULLY FOR A SMALL DECLINE) AND PUSHED THE OFF BUTTON AGAIN. WHEN I TRIED TURNING IT BACK ON EVERYTHING WAS LOCKED UP. COULDN'T PUSH THE BREAK PEDDLE DOWN AND THE DRIVE LIGHT WAS FLASHING ON THE SHIFTER. I LET IT SIT ANOTHER 30 SECONDS AND IT TURNED BACK ON FINE. I HAVE OVER 2000 MILES BEFORE THE RECOMMENDED OIL CHANGE AND A QUARTER TANK OF GAS. ALSO NOT SURE IF IT IS RELATED BUT MY HUSBAND'S KEY FOB WILL RANDOMLY NOT WORK. TODAY HE GOT IN MY CAR WITH HIS KEYS AND IT WOULDN'T START UNTIL HE PRESSED THE FOB TO THE START BUTTON THEN A LIGHT CAME ON SAYING LOW OIL PRESSURE AND IT QUICKLY WENT AWAY. THAT LIGHT DID NOT COME ON BEFORE OR AFTER THAT INCIDENT.
Additional Notes:
HAS ANYONE HAD ANY ISSUES WITH THEIR JEEP JUST STALLING? AND HAVE YOU FIGURED OUT WHAT CAUSED IT? 2018 REGENADE FIRST TIME IT HAPPENED WAS ABOUT 2 YEARS AGO. 8 MONTHS AFTER I GOT IT BRAND NEW. I WAS DRIVING THROUGH ATLANTA AND IT JUST SHUT OFF. IT CAME RIGHT BACK ON. I DROVE SOMEPLACE RIGHT OFF THE EXIT AND LET IT SIT FOR AN HOUR AND CHECKED THE OIL AND IT WAS FINE. STILL HAD ABOUT 300 MILES UNTIL THE RECOMMENDED CHANGE. I DROVE THE REMAINING 5 HOURS HOME WITHOUT ISSUE. TONIGHT I WAS SITTING AT A TRAFFIC LIGHT AND IT STARTED SPUTTERING. I TRIED MOVING FORWARD AND NOTHING. TRIED TURNING IT OFF AND BACK ON. NOTHING. MY RADIO AND AC WERE BOTH STILL ON. I WAS ABLE TO COAST ONTO THE SIDE ROAD (THANKFULLY FOR A SMALL DECLINE) AND PUSHED THE OFF BUTTON AGAIN. WHEN I TRIED TURNING IT BACK ON EVERYTHING WAS LOCKED UP. COULDN'T PUSH THE BREAK PEDDLE DOWN AND THE DRIVE LIGHT WAS FLASHING ON THE SHIFTER. I LET IT SIT ANOTHER 30 SECONDS AND IT TURNED BACK ON FINE. I HAVE OVER 2000 MILES BEFORE THE RECOMMENDED OIL CHANGE AND A QUARTER TANK OF GAS. ALSO NOT SURE IF IT IS RELATED BUT MY HUSBAND'S KEY FOB WILL RANDOMLY NOT WORK. TODAY HE GOT IN MY CAR WITH HIS KEYS AND IT WOULDN'T START UNTIL HE PRESSED THE FOB TO THE START BUTTON THEN A LIGHT CAME ON SAYING LOW OIL PRESSURE AND IT QUICKLY WENT AWAY. THAT LIGHT DID NOT COME ON BEFORE OR AFTER THAT INCIDENT.
Mfg Campaign: 11348931
Recall Date: Aug 12, 2020
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT STATED HER PARENTS OWNED A 2018 JEEP RENEGADE SPORT. THE CONTACT STATED HER PARENTS WERE STOPPED AT A RED LIGHT, REAR ENDED BY ANOTHER VEHICLE, THE FORCE OF THE IMPACT SENT THE VEHICLE OUT INTO ONCOMING TRAFFIC WHERE THEY WERE THEN HIT ON THE DRIVER'S REAR SIDE BY A FORD F-150. THE AIR BAGS DID NOT DEPLOY. THE CONTACT STATED THE VEHICLE CAUGHT ON FIRE AND WAS EXTINGUISHED BY THE POLICE WHO WAS ON THE SCENE. THE DRIVER SUSTAINED VERY BAD INJURIES AND WAS TRANSPORTED BY AMBULANCE TO THE HOSPITAL. THE PASSENGER SUSTAINED INJURIES AND WAS ALSO TRANSPORTED BY AMBULANCE TO THE HOSPITAL. THE POLICE WERE ON THE SCENE AND A CASE WAS FILED. THE VEHICLE WAS TOWED TO A TOWING LOT WHERE THE VEHICLE WAS DEEMED A TOTAL LOSS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 24,000. *DT*JB
Corrective Action:
TL* THE CONTACT STATED HER PARENTS OWNED A 2018 JEEP RENEGADE SPORT. THE CONTACT STATED HER PARENTS WERE STOPPED AT A RED LIGHT, REAR ENDED BY ANOTHER VEHICLE, THE FORCE OF THE IMPACT SENT THE VEHICLE OUT INTO ONCOMING TRAFFIC WHERE THEY WERE THEN HIT ON THE DRIVER'S REAR SIDE BY A FORD F-150. THE AIR BAGS DID NOT DEPLOY. THE CONTACT STATED THE VEHICLE CAUGHT ON FIRE AND WAS EXTINGUISHED BY THE POLICE WHO WAS ON THE SCENE. THE DRIVER SUSTAINED VERY BAD INJURIES AND WAS TRANSPORTED BY AMBULANCE TO THE HOSPITAL. THE PASSENGER SUSTAINED INJURIES AND WAS ALSO TRANSPORTED BY AMBULANCE TO THE HOSPITAL. THE POLICE WERE ON THE SCENE AND A CASE WAS FILED. THE VEHICLE WAS TOWED TO A TOWING LOT WHERE THE VEHICLE WAS DEEMED A TOTAL LOSS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 24,000. *DT*JB
Additional Notes:
TL* THE CONTACT STATED HER PARENTS OWNED A 2018 JEEP RENEGADE SPORT. THE CONTACT STATED HER PARENTS WERE STOPPED AT A RED LIGHT, REAR ENDED BY ANOTHER VEHICLE, THE FORCE OF THE IMPACT SENT THE VEHICLE OUT INTO ONCOMING TRAFFIC WHERE THEY WERE THEN HIT ON THE DRIVER'S REAR SIDE BY A FORD F-150. THE AIR BAGS DID NOT DEPLOY. THE CONTACT STATED THE VEHICLE CAUGHT ON FIRE AND WAS EXTINGUISHED BY THE POLICE WHO WAS ON THE SCENE. THE DRIVER SUSTAINED VERY BAD INJURIES AND WAS TRANSPORTED BY AMBULANCE TO THE HOSPITAL. THE PASSENGER SUSTAINED INJURIES AND WAS ALSO TRANSPORTED BY AMBULANCE TO THE HOSPITAL. THE POLICE WERE ON THE SCENE AND A CASE WAS FILED. THE VEHICLE WAS TOWED TO A TOWING LOT WHERE THE VEHICLE WAS DEEMED A TOTAL LOSS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 24,000. *DT*JB
Mfg Campaign: 11348555
Recall Date: Aug 11, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TWO ISSUES ONE. THE ELECTRICAL MALFUNCTIONS AND CHANGE HIS SETTINGS RANDOMLY. TO. OIL CONSUMPTION IS HAZARDOUS REPEATEDLYCONSUMING A QUART OF OIL IN JUST 200 MILES. VARIOUS MECHANICS HAVE STATED THIS IS A COMMON PROBLEM IN 2018 JEEP RENEGADE AND REQUIRES MANUFACTURER REPAIR.
Corrective Action:
TWO ISSUES ONE. THE ELECTRICAL MALFUNCTIONS AND CHANGE HIS SETTINGS RANDOMLY. TO. OIL CONSUMPTION IS HAZARDOUS REPEATEDLYCONSUMING A QUART OF OIL IN JUST 200 MILES. VARIOUS MECHANICS HAVE STATED THIS IS A COMMON PROBLEM IN 2018 JEEP RENEGADE AND REQUIRES MANUFACTURER REPAIR.
Additional Notes:
TWO ISSUES ONE. THE ELECTRICAL MALFUNCTIONS AND CHANGE HIS SETTINGS RANDOMLY. TO. OIL CONSUMPTION IS HAZARDOUS REPEATEDLYCONSUMING A QUART OF OIL IN JUST 200 MILES. VARIOUS MECHANICS HAVE STATED THIS IS A COMMON PROBLEM IN 2018 JEEP RENEGADE AND REQUIRES MANUFACTURER REPAIR.
Mfg Campaign: 11348633
Recall Date: Aug 11, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TWO ISSUES ONE. THE ELECTRICAL MALFUNCTIONS AND CHANGE HIS SETTINGS RANDOMLY. TO. OIL CONSUMPTION IS HAZARDOUS REPEATEDLYCONSUMING A QUART OF OIL IN JUST 200 MILES. VARIOUS MECHANICS HAVE STATED THIS IS A COMMON PROBLEM IN 2018 JEEP RENEGADE AND REQUIRES MANUFACTURER REPAIR.
Corrective Action:
TWO ISSUES ONE. THE ELECTRICAL MALFUNCTIONS AND CHANGE HIS SETTINGS RANDOMLY. TO. OIL CONSUMPTION IS HAZARDOUS REPEATEDLYCONSUMING A QUART OF OIL IN JUST 200 MILES. VARIOUS MECHANICS HAVE STATED THIS IS A COMMON PROBLEM IN 2018 JEEP RENEGADE AND REQUIRES MANUFACTURER REPAIR.
Additional Notes:
TWO ISSUES ONE. THE ELECTRICAL MALFUNCTIONS AND CHANGE HIS SETTINGS RANDOMLY. TO. OIL CONSUMPTION IS HAZARDOUS REPEATEDLYCONSUMING A QUART OF OIL IN JUST 200 MILES. VARIOUS MECHANICS HAVE STATED THIS IS A COMMON PROBLEM IN 2018 JEEP RENEGADE AND REQUIRES MANUFACTURER REPAIR.
Mfg Campaign: 11348633
Recall Date: Aug 11, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
MY ENGINE HAS LESS THEN 10,000 MILES AND THE JEEP IS BURNING 1 1/2 TO 2 QTS OF OIL IN THE FIRST TWO OIL CHANGES. THIS PUTS THE DRIVER AT RISK OF ENGINE RUNNING OUT OF OIL ON THE ROAD. THIS COULD CAUSE TRAFFIC PROBLEMS AND GET PEOPLE HURT.
Corrective Action:
MY ENGINE HAS LESS THEN 10,000 MILES AND THE JEEP IS BURNING 1 1/2 TO 2 QTS OF OIL IN THE FIRST TWO OIL CHANGES. THIS PUTS THE DRIVER AT RISK OF ENGINE RUNNING OUT OF OIL ON THE ROAD. THIS COULD CAUSE TRAFFIC PROBLEMS AND GET PEOPLE HURT.
Additional Notes:
MY ENGINE HAS LESS THEN 10,000 MILES AND THE JEEP IS BURNING 1 1/2 TO 2 QTS OF OIL IN THE FIRST TWO OIL CHANGES. THIS PUTS THE DRIVER AT RISK OF ENGINE RUNNING OUT OF OIL ON THE ROAD. THIS COULD CAUSE TRAFFIC PROBLEMS AND GET PEOPLE HURT.
Mfg Campaign: 11344244
Recall Date: Aug 9, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WHEN DRIVING DOWNHILL 55 MPH AT AN APPROXIMATE ALTITUDE OF 5500FT ON HWY 80 WEST IN WYOMING, MY VEHICLE COMPLETELY LOST ALL POWER, ENGINE SHUTDOWN AND DASHBOARD MESSAGE SAID SHIFT TO PARK. VERY SCARY AND DANGEROUS SITUATION THAT I WAS ABLE TO CONTROL. I PROCEEDED TO PARK THE VEHICLE ON THE SIDE OF THE HWY AND SHIFTED TO PARK. I WAITED FOR ABOUT 15 MINUTES NOT KNOWING WHAT TO DO. I DECIDED TO TURN THE ENGINE ON, WHICH IT DID, SHIFTED TO DRIVE, AND DROVE TO THE NEAREST HWY EXIT. I DO NOT KNOW THE EXACT CAUSE OF THE ISSUE, BUT IT SEEMS, BASE ON OTHER OWNERS REPORT'S THAT THE PROBLEM IS CAUSED BY A FAILURE IN THE ENGINE FUEL PUMP AND/OR VOLTAGE REGULATOR WHICH IT MAKES SENSE. PLEASE INVESTIGATE AND RECALL THE ISSUE BEFORE SOMEONE DIES.
Corrective Action:
WHEN DRIVING DOWNHILL 55 MPH AT AN APPROXIMATE ALTITUDE OF 5500FT ON HWY 80 WEST IN WYOMING, MY VEHICLE COMPLETELY LOST ALL POWER, ENGINE SHUTDOWN AND DASHBOARD MESSAGE SAID SHIFT TO PARK. VERY SCARY AND DANGEROUS SITUATION THAT I WAS ABLE TO CONTROL. I PROCEEDED TO PARK THE VEHICLE ON THE SIDE OF THE HWY AND SHIFTED TO PARK. I WAITED FOR ABOUT 15 MINUTES NOT KNOWING WHAT TO DO. I DECIDED TO TURN THE ENGINE ON, WHICH IT DID, SHIFTED TO DRIVE, AND DROVE TO THE NEAREST HWY EXIT. I DO NOT KNOW THE EXACT CAUSE OF THE ISSUE, BUT IT SEEMS, BASE ON OTHER OWNERS REPORT'S THAT THE PROBLEM IS CAUSED BY A FAILURE IN THE ENGINE FUEL PUMP AND/OR VOLTAGE REGULATOR WHICH IT MAKES SENSE. PLEASE INVESTIGATE AND RECALL THE ISSUE BEFORE SOMEONE DIES.
Additional Notes:
WHEN DRIVING DOWNHILL 55 MPH AT AN APPROXIMATE ALTITUDE OF 5500FT ON HWY 80 WEST IN WYOMING, MY VEHICLE COMPLETELY LOST ALL POWER, ENGINE SHUTDOWN AND DASHBOARD MESSAGE SAID SHIFT TO PARK. VERY SCARY AND DANGEROUS SITUATION THAT I WAS ABLE TO CONTROL. I PROCEEDED TO PARK THE VEHICLE ON THE SIDE OF THE HWY AND SHIFTED TO PARK. I WAITED FOR ABOUT 15 MINUTES NOT KNOWING WHAT TO DO. I DECIDED TO TURN THE ENGINE ON, WHICH IT DID, SHIFTED TO DRIVE, AND DROVE TO THE NEAREST HWY EXIT. I DO NOT KNOW THE EXACT CAUSE OF THE ISSUE, BUT IT SEEMS, BASE ON OTHER OWNERS REPORT'S THAT THE PROBLEM IS CAUSED BY A FAILURE IN THE ENGINE FUEL PUMP AND/OR VOLTAGE REGULATOR WHICH IT MAKES SENSE. PLEASE INVESTIGATE AND RECALL THE ISSUE BEFORE SOMEONE DIES.
Mfg Campaign: 11342873
Recall Date: Aug 2, 2020
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
WHEN DRIVING DOWNHILL 55 MPH AT AN APPROXIMATE ALTITUDE OF 5500FT ON HWY 80 WEST IN WYOMING, MY VEHICLE COMPLETELY LOST ALL POWER, ENGINE SHUTDOWN AND DASHBOARD MESSAGE SAID SHIFT TO PARK. VERY SCARY AND DANGEROUS SITUATION THAT I WAS ABLE TO CONTROL. I PROCEEDED TO PARK THE VEHICLE ON THE SIDE OF THE HWY AND SHIFTED TO PARK. I WAITED FOR ABOUT 15 MINUTES NOT KNOWING WHAT TO DO. I DECIDED TO TURN THE ENGINE ON, WHICH IT DID, SHIFTED TO DRIVE, AND DROVE TO THE NEAREST HWY EXIT. I DO NOT KNOW THE EXACT CAUSE OF THE ISSUE, BUT IT SEEMS, BASE ON OTHER OWNERS REPORT'S THAT THE PROBLEM IS CAUSED BY A FAILURE IN THE ENGINE FUEL PUMP AND/OR VOLTAGE REGULATOR WHICH IT MAKES SENSE. PLEASE INVESTIGATE AND RECALL THE ISSUE BEFORE SOMEONE DIES.
Corrective Action:
WHEN DRIVING DOWNHILL 55 MPH AT AN APPROXIMATE ALTITUDE OF 5500FT ON HWY 80 WEST IN WYOMING, MY VEHICLE COMPLETELY LOST ALL POWER, ENGINE SHUTDOWN AND DASHBOARD MESSAGE SAID SHIFT TO PARK. VERY SCARY AND DANGEROUS SITUATION THAT I WAS ABLE TO CONTROL. I PROCEEDED TO PARK THE VEHICLE ON THE SIDE OF THE HWY AND SHIFTED TO PARK. I WAITED FOR ABOUT 15 MINUTES NOT KNOWING WHAT TO DO. I DECIDED TO TURN THE ENGINE ON, WHICH IT DID, SHIFTED TO DRIVE, AND DROVE TO THE NEAREST HWY EXIT. I DO NOT KNOW THE EXACT CAUSE OF THE ISSUE, BUT IT SEEMS, BASE ON OTHER OWNERS REPORT'S THAT THE PROBLEM IS CAUSED BY A FAILURE IN THE ENGINE FUEL PUMP AND/OR VOLTAGE REGULATOR WHICH IT MAKES SENSE. PLEASE INVESTIGATE AND RECALL THE ISSUE BEFORE SOMEONE DIES.
Additional Notes:
WHEN DRIVING DOWNHILL 55 MPH AT AN APPROXIMATE ALTITUDE OF 5500FT ON HWY 80 WEST IN WYOMING, MY VEHICLE COMPLETELY LOST ALL POWER, ENGINE SHUTDOWN AND DASHBOARD MESSAGE SAID SHIFT TO PARK. VERY SCARY AND DANGEROUS SITUATION THAT I WAS ABLE TO CONTROL. I PROCEEDED TO PARK THE VEHICLE ON THE SIDE OF THE HWY AND SHIFTED TO PARK. I WAITED FOR ABOUT 15 MINUTES NOT KNOWING WHAT TO DO. I DECIDED TO TURN THE ENGINE ON, WHICH IT DID, SHIFTED TO DRIVE, AND DROVE TO THE NEAREST HWY EXIT. I DO NOT KNOW THE EXACT CAUSE OF THE ISSUE, BUT IT SEEMS, BASE ON OTHER OWNERS REPORT'S THAT THE PROBLEM IS CAUSED BY A FAILURE IN THE ENGINE FUEL PUMP AND/OR VOLTAGE REGULATOR WHICH IT MAKES SENSE. PLEASE INVESTIGATE AND RECALL THE ISSUE BEFORE SOMEONE DIES.
Mfg Campaign: 11342873
Recall Date: Aug 2, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN DRIVING DOWNHILL 55 MPH AT AN APPROXIMATE ALTITUDE OF 5500FT ON HWY 80 WEST IN WYOMING, MY VEHICLE COMPLETELY LOST ALL POWER, ENGINE SHUTDOWN AND DASHBOARD MESSAGE SAID SHIFT TO PARK. VERY SCARY AND DANGEROUS SITUATION THAT I WAS ABLE TO CONTROL. I PROCEEDED TO PARK THE VEHICLE ON THE SIDE OF THE HWY AND SHIFTED TO PARK. I WAITED FOR ABOUT 15 MINUTES NOT KNOWING WHAT TO DO. I DECIDED TO TURN THE ENGINE ON, WHICH IT DID, SHIFTED TO DRIVE, AND DROVE TO THE NEAREST HWY EXIT. I DO NOT KNOW THE EXACT CAUSE OF THE ISSUE, BUT IT SEEMS, BASE ON OTHER OWNERS REPORT'S THAT THE PROBLEM IS CAUSED BY A FAILURE IN THE ENGINE FUEL PUMP AND/OR VOLTAGE REGULATOR WHICH IT MAKES SENSE. PLEASE INVESTIGATE AND RECALL THE ISSUE BEFORE SOMEONE DIES.
Corrective Action:
WHEN DRIVING DOWNHILL 55 MPH AT AN APPROXIMATE ALTITUDE OF 5500FT ON HWY 80 WEST IN WYOMING, MY VEHICLE COMPLETELY LOST ALL POWER, ENGINE SHUTDOWN AND DASHBOARD MESSAGE SAID SHIFT TO PARK. VERY SCARY AND DANGEROUS SITUATION THAT I WAS ABLE TO CONTROL. I PROCEEDED TO PARK THE VEHICLE ON THE SIDE OF THE HWY AND SHIFTED TO PARK. I WAITED FOR ABOUT 15 MINUTES NOT KNOWING WHAT TO DO. I DECIDED TO TURN THE ENGINE ON, WHICH IT DID, SHIFTED TO DRIVE, AND DROVE TO THE NEAREST HWY EXIT. I DO NOT KNOW THE EXACT CAUSE OF THE ISSUE, BUT IT SEEMS, BASE ON OTHER OWNERS REPORT'S THAT THE PROBLEM IS CAUSED BY A FAILURE IN THE ENGINE FUEL PUMP AND/OR VOLTAGE REGULATOR WHICH IT MAKES SENSE. PLEASE INVESTIGATE AND RECALL THE ISSUE BEFORE SOMEONE DIES.
Additional Notes:
WHEN DRIVING DOWNHILL 55 MPH AT AN APPROXIMATE ALTITUDE OF 5500FT ON HWY 80 WEST IN WYOMING, MY VEHICLE COMPLETELY LOST ALL POWER, ENGINE SHUTDOWN AND DASHBOARD MESSAGE SAID SHIFT TO PARK. VERY SCARY AND DANGEROUS SITUATION THAT I WAS ABLE TO CONTROL. I PROCEEDED TO PARK THE VEHICLE ON THE SIDE OF THE HWY AND SHIFTED TO PARK. I WAITED FOR ABOUT 15 MINUTES NOT KNOWING WHAT TO DO. I DECIDED TO TURN THE ENGINE ON, WHICH IT DID, SHIFTED TO DRIVE, AND DROVE TO THE NEAREST HWY EXIT. I DO NOT KNOW THE EXACT CAUSE OF THE ISSUE, BUT IT SEEMS, BASE ON OTHER OWNERS REPORT'S THAT THE PROBLEM IS CAUSED BY A FAILURE IN THE ENGINE FUEL PUMP AND/OR VOLTAGE REGULATOR WHICH IT MAKES SENSE. PLEASE INVESTIGATE AND RECALL THE ISSUE BEFORE SOMEONE DIES.
Mfg Campaign: 11342873
Recall Date: Aug 2, 2020
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THE BACKUP CAMERA ON MY JEEP ONLY WORKS ABOUT 30% OF THE TIME WHEN YOU PUT IT INTO REVERSE. AFTER SEARCHING THE INTERNET, IT SEEMS MANY PEOPLE ARE HAVING THE SAME PROBLEM. HTTPS://WWW.JLWRANGLERFORUMS.COM/FORUM/THREADS/BACKUP-CAMERA-SUDDENLY-STOPPED-WORKING.7452/PAGE-14
Corrective Action:
THE BACKUP CAMERA ON MY JEEP ONLY WORKS ABOUT 30% OF THE TIME WHEN YOU PUT IT INTO REVERSE. AFTER SEARCHING THE INTERNET, IT SEEMS MANY PEOPLE ARE HAVING THE SAME PROBLEM. HTTPS://WWW.JLWRANGLERFORUMS.COM/FORUM/THREADS/BACKUP-CAMERA-SUDDENLY-STOPPED-WORKING.7452/PAGE-14
Additional Notes:
THE BACKUP CAMERA ON MY JEEP ONLY WORKS ABOUT 30% OF THE TIME WHEN YOU PUT IT INTO REVERSE. AFTER SEARCHING THE INTERNET, IT SEEMS MANY PEOPLE ARE HAVING THE SAME PROBLEM. HTTPS://WWW.JLWRANGLERFORUMS.COM/FORUM/THREADS/BACKUP-CAMERA-SUDDENLY-STOPPED-WORKING.7452/PAGE-14
Mfg Campaign: 11341227
Recall Date: Jul 24, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
STARTED VEHICLE (AFTER IT SAT ALL NIGHT) AND ALL UNITS WERE DISPLAYED IN METRIC. CHECKED SETTINGS AND US UNITS WERE STILL SELECTED. HAD TO SELECT METRIC UNITS, EXIT MENU, ENTER MENU AND RESELECT US UNITS. THIS HAS HAPPENED MULTIPLE TIMES SINCE 2018. SOMETIMES IT HAPPENS AFTER SITTING ALL NIGHT, SOMETIMES IT HAPPENS WHILE DRIVING THE VEHICLE. DEALERSHIP IS AWARE, BUT CANNOT DIAGNOSE OR FIX PROBLEM. LAST DATE OF OCCURRENCE WILL BE USED.
Corrective Action:
STARTED VEHICLE (AFTER IT SAT ALL NIGHT) AND ALL UNITS WERE DISPLAYED IN METRIC. CHECKED SETTINGS AND US UNITS WERE STILL SELECTED. HAD TO SELECT METRIC UNITS, EXIT MENU, ENTER MENU AND RESELECT US UNITS. THIS HAS HAPPENED MULTIPLE TIMES SINCE 2018. SOMETIMES IT HAPPENS AFTER SITTING ALL NIGHT, SOMETIMES IT HAPPENS WHILE DRIVING THE VEHICLE. DEALERSHIP IS AWARE, BUT CANNOT DIAGNOSE OR FIX PROBLEM. LAST DATE OF OCCURRENCE WILL BE USED.
Additional Notes:
STARTED VEHICLE (AFTER IT SAT ALL NIGHT) AND ALL UNITS WERE DISPLAYED IN METRIC. CHECKED SETTINGS AND US UNITS WERE STILL SELECTED. HAD TO SELECT METRIC UNITS, EXIT MENU, ENTER MENU AND RESELECT US UNITS. THIS HAS HAPPENED MULTIPLE TIMES SINCE 2018. SOMETIMES IT HAPPENS AFTER SITTING ALL NIGHT, SOMETIMES IT HAPPENS WHILE DRIVING THE VEHICLE. DEALERSHIP IS AWARE, BUT CANNOT DIAGNOSE OR FIX PROBLEM. LAST DATE OF OCCURRENCE WILL BE USED.
Mfg Campaign: 11341139
Recall Date: Jul 23, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
DRIVING WITH MY CHILD IN THE VEHICLE AND THE CAR ENGINE CUTOFF. LUCKILY I WAS NOT IN TRAFFIC AND WAS ABLE TO GET THE VEHICLE STOPPED. MESSAGE IN DASH WAS SOMETHING ABOUT NEEDING TO SHIFT TO PARK. PLACED VEHICLE IN PARK, ENGINE RESTARTED AND SPUTTERED FOR A MOMENT, THEN CONTINUED AS NORMAL. ONLY HAPPENED ONCE. DEALERSHIP SAID IT WAS LIKELY DUE TO LOW OIL LEVEL (APPROXIMATELY 2500 MILES SINCE OIL CHANGE).
Corrective Action:
DRIVING WITH MY CHILD IN THE VEHICLE AND THE CAR ENGINE CUTOFF. LUCKILY I WAS NOT IN TRAFFIC AND WAS ABLE TO GET THE VEHICLE STOPPED. MESSAGE IN DASH WAS SOMETHING ABOUT NEEDING TO SHIFT TO PARK. PLACED VEHICLE IN PARK, ENGINE RESTARTED AND SPUTTERED FOR A MOMENT, THEN CONTINUED AS NORMAL. ONLY HAPPENED ONCE. DEALERSHIP SAID IT WAS LIKELY DUE TO LOW OIL LEVEL (APPROXIMATELY 2500 MILES SINCE OIL CHANGE).
Additional Notes:
DRIVING WITH MY CHILD IN THE VEHICLE AND THE CAR ENGINE CUTOFF. LUCKILY I WAS NOT IN TRAFFIC AND WAS ABLE TO GET THE VEHICLE STOPPED. MESSAGE IN DASH WAS SOMETHING ABOUT NEEDING TO SHIFT TO PARK. PLACED VEHICLE IN PARK, ENGINE RESTARTED AND SPUTTERED FOR A MOMENT, THEN CONTINUED AS NORMAL. ONLY HAPPENED ONCE. DEALERSHIP SAID IT WAS LIKELY DUE TO LOW OIL LEVEL (APPROXIMATELY 2500 MILES SINCE OIL CHANGE).
Mfg Campaign: 11341140
Recall Date: Jul 23, 2020
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
DRIVING WITH MY CHILD IN THE VEHICLE AND THE CAR ENGINE CUTOFF. LUCKILY I WAS NOT IN TRAFFIC AND WAS ABLE TO GET THE VEHICLE STOPPED. MESSAGE IN DASH WAS SOMETHING ABOUT NEEDING TO SHIFT TO PARK. PLACED VEHICLE IN PARK, ENGINE RESTARTED AND SPUTTERED FOR A MOMENT, THEN CONTINUED AS NORMAL. ONLY HAPPENED ONCE. DEALERSHIP SAID IT WAS LIKELY DUE TO LOW OIL LEVEL (APPROXIMATELY 2500 MILES SINCE OIL CHANGE).
Corrective Action:
DRIVING WITH MY CHILD IN THE VEHICLE AND THE CAR ENGINE CUTOFF. LUCKILY I WAS NOT IN TRAFFIC AND WAS ABLE TO GET THE VEHICLE STOPPED. MESSAGE IN DASH WAS SOMETHING ABOUT NEEDING TO SHIFT TO PARK. PLACED VEHICLE IN PARK, ENGINE RESTARTED AND SPUTTERED FOR A MOMENT, THEN CONTINUED AS NORMAL. ONLY HAPPENED ONCE. DEALERSHIP SAID IT WAS LIKELY DUE TO LOW OIL LEVEL (APPROXIMATELY 2500 MILES SINCE OIL CHANGE).
Additional Notes:
DRIVING WITH MY CHILD IN THE VEHICLE AND THE CAR ENGINE CUTOFF. LUCKILY I WAS NOT IN TRAFFIC AND WAS ABLE TO GET THE VEHICLE STOPPED. MESSAGE IN DASH WAS SOMETHING ABOUT NEEDING TO SHIFT TO PARK. PLACED VEHICLE IN PARK, ENGINE RESTARTED AND SPUTTERED FOR A MOMENT, THEN CONTINUED AS NORMAL. ONLY HAPPENED ONCE. DEALERSHIP SAID IT WAS LIKELY DUE TO LOW OIL LEVEL (APPROXIMATELY 2500 MILES SINCE OIL CHANGE).
Mfg Campaign: 11341140
Recall Date: Jul 23, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
DRIVING WITH MY CHILD IN THE VEHICLE AND THE CAR ENGINE CUTOFF. LUCKILY I WAS NOT IN TRAFFIC AND WAS ABLE TO GET THE VEHICLE STOPPED. MESSAGE IN DASH WAS SOMETHING ABOUT NEEDING TO SHIFT TO PARK. PLACED VEHICLE IN PARK, ENGINE RESTARTED AND SPUTTERED FOR A MOMENT, THEN CONTINUED AS NORMAL. ONLY HAPPENED ONCE. DEALERSHIP SAID IT WAS LIKELY DUE TO LOW OIL LEVEL (APPROXIMATELY 2500 MILES SINCE OIL CHANGE).
Corrective Action:
DRIVING WITH MY CHILD IN THE VEHICLE AND THE CAR ENGINE CUTOFF. LUCKILY I WAS NOT IN TRAFFIC AND WAS ABLE TO GET THE VEHICLE STOPPED. MESSAGE IN DASH WAS SOMETHING ABOUT NEEDING TO SHIFT TO PARK. PLACED VEHICLE IN PARK, ENGINE RESTARTED AND SPUTTERED FOR A MOMENT, THEN CONTINUED AS NORMAL. ONLY HAPPENED ONCE. DEALERSHIP SAID IT WAS LIKELY DUE TO LOW OIL LEVEL (APPROXIMATELY 2500 MILES SINCE OIL CHANGE).
Additional Notes:
DRIVING WITH MY CHILD IN THE VEHICLE AND THE CAR ENGINE CUTOFF. LUCKILY I WAS NOT IN TRAFFIC AND WAS ABLE TO GET THE VEHICLE STOPPED. MESSAGE IN DASH WAS SOMETHING ABOUT NEEDING TO SHIFT TO PARK. PLACED VEHICLE IN PARK, ENGINE RESTARTED AND SPUTTERED FOR A MOMENT, THEN CONTINUED AS NORMAL. ONLY HAPPENED ONCE. DEALERSHIP SAID IT WAS LIKELY DUE TO LOW OIL LEVEL (APPROXIMATELY 2500 MILES SINCE OIL CHANGE).
Mfg Campaign: 11341140
Recall Date: Jul 23, 2020
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