Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Renegade 4X2 flex fuel/E85 vehicles equipped with a 2.4L engine. In certain operating conditions such as high power demand in conjunction with high altitude and/or high ambient temperatures, a manufacturing error in the fuel pump assembly may result in a loss of fuel pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UB2
Recall Date: Oct 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Consumer Complaints
646 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2.4 ENGINE WOULD CAUSE STALL NOT SAFETY SHUT DOWN WITHOUT A WARN THAT THE OIL IS LOW. THERE IS NO WARN ON OIL BEING LOW WHICH LEAD TO STALL AND SHUT DOWN WHILE DRIVING THAT CAN CAUSE WRECK. THE ENGINE SHUT DOWN WITHOUT WARN TO DISCOVER NEED REPLACE ENGINE DUE NO OIL EVEN I HAD THE OIL REGULAR FAITHFUL CHANGE ALL TIME AT THE SAME DEALERSHIP.*DT*JB
Corrective Action:
2.4 ENGINE WOULD CAUSE STALL NOT SAFETY SHUT DOWN WITHOUT A WARN THAT THE OIL IS LOW. THERE IS NO WARN ON OIL BEING LOW WHICH LEAD TO STALL AND SHUT DOWN WHILE DRIVING THAT CAN CAUSE WRECK. THE ENGINE SHUT DOWN WITHOUT WARN TO DISCOVER NEED REPLACE ENGINE DUE NO OIL EVEN I HAD THE OIL REGULAR FAITHFUL CHANGE ALL TIME AT THE SAME DEALERSHIP.*DT*JB
Additional Notes:
2.4 ENGINE WOULD CAUSE STALL NOT SAFETY SHUT DOWN WITHOUT A WARN THAT THE OIL IS LOW. THERE IS NO WARN ON OIL BEING LOW WHICH LEAD TO STALL AND SHUT DOWN WHILE DRIVING THAT CAN CAUSE WRECK. THE ENGINE SHUT DOWN WITHOUT WARN TO DISCOVER NEED REPLACE ENGINE DUE NO OIL EVEN I HAD THE OIL REGULAR FAITHFUL CHANGE ALL TIME AT THE SAME DEALERSHIP.*DT*JB
Mfg Campaign: 11353105
Recall Date: Sep 4, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
2.4 ENGINE WOULD CAUSE STALL NOT SAFETY SHUT DOWN WITHOUT A WARN THAT THE OIL IS LOW. THERE IS NO WARN ON OIL BEING LOW WHICH LEAD TO STALL AND SHUT DOWN WHILE DRIVING THAT CAN CAUSE WRECK. THE ENGINE SHUT DOWN WITHOUT WARN TO DISCOVER NEED REPLACE ENGINE DUE NO OIL EVEN I HAD THE OIL REGULAR FAITHFUL CHANGE ALL TIME AT THE SAME DEALERSHIP.*DT*JB
Corrective Action:
2.4 ENGINE WOULD CAUSE STALL NOT SAFETY SHUT DOWN WITHOUT A WARN THAT THE OIL IS LOW. THERE IS NO WARN ON OIL BEING LOW WHICH LEAD TO STALL AND SHUT DOWN WHILE DRIVING THAT CAN CAUSE WRECK. THE ENGINE SHUT DOWN WITHOUT WARN TO DISCOVER NEED REPLACE ENGINE DUE NO OIL EVEN I HAD THE OIL REGULAR FAITHFUL CHANGE ALL TIME AT THE SAME DEALERSHIP.*DT*JB
Additional Notes:
2.4 ENGINE WOULD CAUSE STALL NOT SAFETY SHUT DOWN WITHOUT A WARN THAT THE OIL IS LOW. THERE IS NO WARN ON OIL BEING LOW WHICH LEAD TO STALL AND SHUT DOWN WHILE DRIVING THAT CAN CAUSE WRECK. THE ENGINE SHUT DOWN WITHOUT WARN TO DISCOVER NEED REPLACE ENGINE DUE NO OIL EVEN I HAD THE OIL REGULAR FAITHFUL CHANGE ALL TIME AT THE SAME DEALERSHIP.*DT*JB
Mfg Campaign: 11353105
Recall Date: Sep 4, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ENGINE STALL WHEN OIL IS LOW AND POWER STEERING WENT OUT WITHOUT A WARN. THERE IS NO OIL LOW WARN OR ENGINE WARN. NONE OF THE LIGHT COME ON FOR OIL CHANGE OR OIL PRESSURE. IT ALMOST CAUSE ME WRECK THE JEEP CUZ NO CONTROL WHEN IT SHUT DOWN. TOOK TO THE DEALERSHIP TO FOUND OUT THERE IS NO OIL IN ENGINE WHICH FAITHFUL CHANGE OIL AT DEALERSHIP. NO DASH WARN, I ALMOST REAR END CUZ IT SUDDEN SHUT DOWN. WHEN I TURN THE SHARP I CAN FEEL BEEP BEEP GOING OFF.
Corrective Action:
ENGINE STALL WHEN OIL IS LOW AND POWER STEERING WENT OUT WITHOUT A WARN. THERE IS NO OIL LOW WARN OR ENGINE WARN. NONE OF THE LIGHT COME ON FOR OIL CHANGE OR OIL PRESSURE. IT ALMOST CAUSE ME WRECK THE JEEP CUZ NO CONTROL WHEN IT SHUT DOWN. TOOK TO THE DEALERSHIP TO FOUND OUT THERE IS NO OIL IN ENGINE WHICH FAITHFUL CHANGE OIL AT DEALERSHIP. NO DASH WARN, I ALMOST REAR END CUZ IT SUDDEN SHUT DOWN. WHEN I TURN THE SHARP I CAN FEEL BEEP BEEP GOING OFF.
Additional Notes:
ENGINE STALL WHEN OIL IS LOW AND POWER STEERING WENT OUT WITHOUT A WARN. THERE IS NO OIL LOW WARN OR ENGINE WARN. NONE OF THE LIGHT COME ON FOR OIL CHANGE OR OIL PRESSURE. IT ALMOST CAUSE ME WRECK THE JEEP CUZ NO CONTROL WHEN IT SHUT DOWN. TOOK TO THE DEALERSHIP TO FOUND OUT THERE IS NO OIL IN ENGINE WHICH FAITHFUL CHANGE OIL AT DEALERSHIP. NO DASH WARN, I ALMOST REAR END CUZ IT SUDDEN SHUT DOWN. WHEN I TURN THE SHARP I CAN FEEL BEEP BEEP GOING OFF.
Mfg Campaign: 11353106
Recall Date: Sep 4, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
ENGINE STALL WHEN OIL IS LOW AND POWER STEERING WENT OUT WITHOUT A WARN. THERE IS NO OIL LOW WARN OR ENGINE WARN. NONE OF THE LIGHT COME ON FOR OIL CHANGE OR OIL PRESSURE. IT ALMOST CAUSE ME WRECK THE JEEP CUZ NO CONTROL WHEN IT SHUT DOWN. TOOK TO THE DEALERSHIP TO FOUND OUT THERE IS NO OIL IN ENGINE WHICH FAITHFUL CHANGE OIL AT DEALERSHIP. NO DASH WARN, I ALMOST REAR END CUZ IT SUDDEN SHUT DOWN. WHEN I TURN THE SHARP I CAN FEEL BEEP BEEP GOING OFF.
Corrective Action:
ENGINE STALL WHEN OIL IS LOW AND POWER STEERING WENT OUT WITHOUT A WARN. THERE IS NO OIL LOW WARN OR ENGINE WARN. NONE OF THE LIGHT COME ON FOR OIL CHANGE OR OIL PRESSURE. IT ALMOST CAUSE ME WRECK THE JEEP CUZ NO CONTROL WHEN IT SHUT DOWN. TOOK TO THE DEALERSHIP TO FOUND OUT THERE IS NO OIL IN ENGINE WHICH FAITHFUL CHANGE OIL AT DEALERSHIP. NO DASH WARN, I ALMOST REAR END CUZ IT SUDDEN SHUT DOWN. WHEN I TURN THE SHARP I CAN FEEL BEEP BEEP GOING OFF.
Additional Notes:
ENGINE STALL WHEN OIL IS LOW AND POWER STEERING WENT OUT WITHOUT A WARN. THERE IS NO OIL LOW WARN OR ENGINE WARN. NONE OF THE LIGHT COME ON FOR OIL CHANGE OR OIL PRESSURE. IT ALMOST CAUSE ME WRECK THE JEEP CUZ NO CONTROL WHEN IT SHUT DOWN. TOOK TO THE DEALERSHIP TO FOUND OUT THERE IS NO OIL IN ENGINE WHICH FAITHFUL CHANGE OIL AT DEALERSHIP. NO DASH WARN, I ALMOST REAR END CUZ IT SUDDEN SHUT DOWN. WHEN I TURN THE SHARP I CAN FEEL BEEP BEEP GOING OFF.
Mfg Campaign: 11353106
Recall Date: Sep 4, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
A FEW WEEKS AFTER I FIRST BOUGHT MY NEW CAR (JUNE 2018) AFTER STARTING IT, THE RADIO WOULD SOMETIMES NOT COME ON OR THE VOLUME CONTROL KNOB WOULD NOT WORK. THEN RECENTLY SEVERAL MONTHS AGO (APRIL 2020) THE 12V CIGARETTE LIGHTER IN MY CAR STOPPED WORKING (CAR IN PARK, JUST STARTED). TURNED CAR OFF, AND THEN IT WOULD NOT START AGAIN. IT SEEMED LIKE ALL POWER WAS LOST TO THE CAR. NO LIGHTS WOULD COME ON INSIDE EITHER. IT JUST WOULDN'T DO ANYTHING AT ALL WHEN TRYING TO START IT. THE 15 FUSE WAS REPLACED IN THE DASH BOX, AND IT THEN STARTED FINE AGAIN. THAT LASTED FOR A COUPLE MONTHS. THEN A FEW WEEKS AGO NOW (8/8/20) MY CAR WOULDN'T START IN THE DRIVEWAY. AGAIN, NO POWER TO IT, NO LIGHTS OR ANYTHING. THE SAME FUSE WAS BLOWN, SO IT WAS REPLACED AGAIN. MY CAR STILL WOULDN'T START. I JUMPED IT OFF WITH JUMPER CABLES, IT STARTED FINE. I WAS DRIVING FOR LESS THAN 20 MINUTES (8/12/20), SOMEONE MOTIONED ME TO PULL OVER BECAUSE THEY SMELLED MY CAR BATTERY. LOOKED UNDER THE HOOD, AND MY BATTERY WAS LEAKING. I THEN HAD TO DRIVE MY CAR ANOTHER 5-10 MINUTES TO GET IT HOME. MADE IT HOME, AND THE CAR WOULDN'T START AGAIN. I HAD THE BATTERY REPLACED WITH A BRAND NEW ONE (8/17/20), AND MY CAR STARTED FINE AGAIN. AS I MENTIONED, THAT WAS 2 WEEKS AGO. NOW TODAY (9/2/20), I STARTED MY CAR, DROVE FOR ABOUT 5 MINUTES, THEN IT JUST QUIT ACCELERATING AND WOULDN'T GO OVER 20MPH. I PULLED OVER, THE CHECK ENGINE LIGHT CAME ON FOR THE FIRST TIME, TURNED THE CAR OFF, AND AGAIN IT NOW WON'T START BACK UP AT ALL. THE INTERIOR LIGHTS DO STILL COME ON, BUT WHEN I HIT 'LOCK' ON MY KEY FOB, THE HEADLIGHTS AND TAILLIGHTS FLASH WEIRDLY ON AND OFF MANY TIMES IN A ROW. I BOUGHT THIS CAR BRAND NEW AND HAVE ONLY HAD CONSTANT ELECTRICAL AND STARTING PROBLEMS SINCE THE BEGINNING.
Corrective Action:
A FEW WEEKS AFTER I FIRST BOUGHT MY NEW CAR (JUNE 2018) AFTER STARTING IT, THE RADIO WOULD SOMETIMES NOT COME ON OR THE VOLUME CONTROL KNOB WOULD NOT WORK. THEN RECENTLY SEVERAL MONTHS AGO (APRIL 2020) THE 12V CIGARETTE LIGHTER IN MY CAR STOPPED WORKING (CAR IN PARK, JUST STARTED). TURNED CAR OFF, AND THEN IT WOULD NOT START AGAIN. IT SEEMED LIKE ALL POWER WAS LOST TO THE CAR. NO LIGHTS WOULD COME ON INSIDE EITHER. IT JUST WOULDN'T DO ANYTHING AT ALL WHEN TRYING TO START IT. THE 15 FUSE WAS REPLACED IN THE DASH BOX, AND IT THEN STARTED FINE AGAIN. THAT LASTED FOR A COUPLE MONTHS. THEN A FEW WEEKS AGO NOW (8/8/20) MY CAR WOULDN'T START IN THE DRIVEWAY. AGAIN, NO POWER TO IT, NO LIGHTS OR ANYTHING. THE SAME FUSE WAS BLOWN, SO IT WAS REPLACED AGAIN. MY CAR STILL WOULDN'T START. I JUMPED IT OFF WITH JUMPER CABLES, IT STARTED FINE. I WAS DRIVING FOR LESS THAN 20 MINUTES (8/12/20), SOMEONE MOTIONED ME TO PULL OVER BECAUSE THEY SMELLED MY CAR BATTERY. LOOKED UNDER THE HOOD, AND MY BATTERY WAS LEAKING. I THEN HAD TO DRIVE MY CAR ANOTHER 5-10 MINUTES TO GET IT HOME. MADE IT HOME, AND THE CAR WOULDN'T START AGAIN. I HAD THE BATTERY REPLACED WITH A BRAND NEW ONE (8/17/20), AND MY CAR STARTED FINE AGAIN. AS I MENTIONED, THAT WAS 2 WEEKS AGO. NOW TODAY (9/2/20), I STARTED MY CAR, DROVE FOR ABOUT 5 MINUTES, THEN IT JUST QUIT ACCELERATING AND WOULDN'T GO OVER 20MPH. I PULLED OVER, THE CHECK ENGINE LIGHT CAME ON FOR THE FIRST TIME, TURNED THE CAR OFF, AND AGAIN IT NOW WON'T START BACK UP AT ALL. THE INTERIOR LIGHTS DO STILL COME ON, BUT WHEN I HIT 'LOCK' ON MY KEY FOB, THE HEADLIGHTS AND TAILLIGHTS FLASH WEIRDLY ON AND OFF MANY TIMES IN A ROW. I BOUGHT THIS CAR BRAND NEW AND HAVE ONLY HAD CONSTANT ELECTRICAL AND STARTING PROBLEMS SINCE THE BEGINNING.
Additional Notes:
A FEW WEEKS AFTER I FIRST BOUGHT MY NEW CAR (JUNE 2018) AFTER STARTING IT, THE RADIO WOULD SOMETIMES NOT COME ON OR THE VOLUME CONTROL KNOB WOULD NOT WORK. THEN RECENTLY SEVERAL MONTHS AGO (APRIL 2020) THE 12V CIGARETTE LIGHTER IN MY CAR STOPPED WORKING (CAR IN PARK, JUST STARTED). TURNED CAR OFF, AND THEN IT WOULD NOT START AGAIN. IT SEEMED LIKE ALL POWER WAS LOST TO THE CAR. NO LIGHTS WOULD COME ON INSIDE EITHER. IT JUST WOULDN'T DO ANYTHING AT ALL WHEN TRYING TO START IT. THE 15 FUSE WAS REPLACED IN THE DASH BOX, AND IT THEN STARTED FINE AGAIN. THAT LASTED FOR A COUPLE MONTHS. THEN A FEW WEEKS AGO NOW (8/8/20) MY CAR WOULDN'T START IN THE DRIVEWAY. AGAIN, NO POWER TO IT, NO LIGHTS OR ANYTHING. THE SAME FUSE WAS BLOWN, SO IT WAS REPLACED AGAIN. MY CAR STILL WOULDN'T START. I JUMPED IT OFF WITH JUMPER CABLES, IT STARTED FINE. I WAS DRIVING FOR LESS THAN 20 MINUTES (8/12/20), SOMEONE MOTIONED ME TO PULL OVER BECAUSE THEY SMELLED MY CAR BATTERY. LOOKED UNDER THE HOOD, AND MY BATTERY WAS LEAKING. I THEN HAD TO DRIVE MY CAR ANOTHER 5-10 MINUTES TO GET IT HOME. MADE IT HOME, AND THE CAR WOULDN'T START AGAIN. I HAD THE BATTERY REPLACED WITH A BRAND NEW ONE (8/17/20), AND MY CAR STARTED FINE AGAIN. AS I MENTIONED, THAT WAS 2 WEEKS AGO. NOW TODAY (9/2/20), I STARTED MY CAR, DROVE FOR ABOUT 5 MINUTES, THEN IT JUST QUIT ACCELERATING AND WOULDN'T GO OVER 20MPH. I PULLED OVER, THE CHECK ENGINE LIGHT CAME ON FOR THE FIRST TIME, TURNED THE CAR OFF, AND AGAIN IT NOW WON'T START BACK UP AT ALL. THE INTERIOR LIGHTS DO STILL COME ON, BUT WHEN I HIT 'LOCK' ON MY KEY FOB, THE HEADLIGHTS AND TAILLIGHTS FLASH WEIRDLY ON AND OFF MANY TIMES IN A ROW. I BOUGHT THIS CAR BRAND NEW AND HAVE ONLY HAD CONSTANT ELECTRICAL AND STARTING PROBLEMS SINCE THE BEGINNING.
Mfg Campaign: 11352701
Recall Date: Sep 2, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
A FEW WEEKS AFTER I FIRST BOUGHT MY NEW CAR (JUNE 2018) AFTER STARTING IT, THE RADIO WOULD SOMETIMES NOT COME ON OR THE VOLUME CONTROL KNOB WOULD NOT WORK. THEN RECENTLY SEVERAL MONTHS AGO (APRIL 2020) THE 12V CIGARETTE LIGHTER IN MY CAR STOPPED WORKING (CAR IN PARK, JUST STARTED). TURNED CAR OFF, AND THEN IT WOULD NOT START AGAIN. IT SEEMED LIKE ALL POWER WAS LOST TO THE CAR. NO LIGHTS WOULD COME ON INSIDE EITHER. IT JUST WOULDN'T DO ANYTHING AT ALL WHEN TRYING TO START IT. THE 15 FUSE WAS REPLACED IN THE DASH BOX, AND IT THEN STARTED FINE AGAIN. THAT LASTED FOR A COUPLE MONTHS. THEN A FEW WEEKS AGO NOW (8/8/20) MY CAR WOULDN'T START IN THE DRIVEWAY. AGAIN, NO POWER TO IT, NO LIGHTS OR ANYTHING. THE SAME FUSE WAS BLOWN, SO IT WAS REPLACED AGAIN. MY CAR STILL WOULDN'T START. I JUMPED IT OFF WITH JUMPER CABLES, IT STARTED FINE. I WAS DRIVING FOR LESS THAN 20 MINUTES (8/12/20), SOMEONE MOTIONED ME TO PULL OVER BECAUSE THEY SMELLED MY CAR BATTERY. LOOKED UNDER THE HOOD, AND MY BATTERY WAS LEAKING. I THEN HAD TO DRIVE MY CAR ANOTHER 5-10 MINUTES TO GET IT HOME. MADE IT HOME, AND THE CAR WOULDN'T START AGAIN. I HAD THE BATTERY REPLACED WITH A BRAND NEW ONE (8/17/20), AND MY CAR STARTED FINE AGAIN. AS I MENTIONED, THAT WAS 2 WEEKS AGO. NOW TODAY (9/2/20), I STARTED MY CAR, DROVE FOR ABOUT 5 MINUTES, THEN IT JUST QUIT ACCELERATING AND WOULDN'T GO OVER 20MPH. I PULLED OVER, THE CHECK ENGINE LIGHT CAME ON FOR THE FIRST TIME, TURNED THE CAR OFF, AND AGAIN IT NOW WON'T START BACK UP AT ALL. THE INTERIOR LIGHTS DO STILL COME ON, BUT WHEN I HIT 'LOCK' ON MY KEY FOB, THE HEADLIGHTS AND TAILLIGHTS FLASH WEIRDLY ON AND OFF MANY TIMES IN A ROW. I BOUGHT THIS CAR BRAND NEW AND HAVE ONLY HAD CONSTANT ELECTRICAL AND STARTING PROBLEMS SINCE THE BEGINNING.
Corrective Action:
A FEW WEEKS AFTER I FIRST BOUGHT MY NEW CAR (JUNE 2018) AFTER STARTING IT, THE RADIO WOULD SOMETIMES NOT COME ON OR THE VOLUME CONTROL KNOB WOULD NOT WORK. THEN RECENTLY SEVERAL MONTHS AGO (APRIL 2020) THE 12V CIGARETTE LIGHTER IN MY CAR STOPPED WORKING (CAR IN PARK, JUST STARTED). TURNED CAR OFF, AND THEN IT WOULD NOT START AGAIN. IT SEEMED LIKE ALL POWER WAS LOST TO THE CAR. NO LIGHTS WOULD COME ON INSIDE EITHER. IT JUST WOULDN'T DO ANYTHING AT ALL WHEN TRYING TO START IT. THE 15 FUSE WAS REPLACED IN THE DASH BOX, AND IT THEN STARTED FINE AGAIN. THAT LASTED FOR A COUPLE MONTHS. THEN A FEW WEEKS AGO NOW (8/8/20) MY CAR WOULDN'T START IN THE DRIVEWAY. AGAIN, NO POWER TO IT, NO LIGHTS OR ANYTHING. THE SAME FUSE WAS BLOWN, SO IT WAS REPLACED AGAIN. MY CAR STILL WOULDN'T START. I JUMPED IT OFF WITH JUMPER CABLES, IT STARTED FINE. I WAS DRIVING FOR LESS THAN 20 MINUTES (8/12/20), SOMEONE MOTIONED ME TO PULL OVER BECAUSE THEY SMELLED MY CAR BATTERY. LOOKED UNDER THE HOOD, AND MY BATTERY WAS LEAKING. I THEN HAD TO DRIVE MY CAR ANOTHER 5-10 MINUTES TO GET IT HOME. MADE IT HOME, AND THE CAR WOULDN'T START AGAIN. I HAD THE BATTERY REPLACED WITH A BRAND NEW ONE (8/17/20), AND MY CAR STARTED FINE AGAIN. AS I MENTIONED, THAT WAS 2 WEEKS AGO. NOW TODAY (9/2/20), I STARTED MY CAR, DROVE FOR ABOUT 5 MINUTES, THEN IT JUST QUIT ACCELERATING AND WOULDN'T GO OVER 20MPH. I PULLED OVER, THE CHECK ENGINE LIGHT CAME ON FOR THE FIRST TIME, TURNED THE CAR OFF, AND AGAIN IT NOW WON'T START BACK UP AT ALL. THE INTERIOR LIGHTS DO STILL COME ON, BUT WHEN I HIT 'LOCK' ON MY KEY FOB, THE HEADLIGHTS AND TAILLIGHTS FLASH WEIRDLY ON AND OFF MANY TIMES IN A ROW. I BOUGHT THIS CAR BRAND NEW AND HAVE ONLY HAD CONSTANT ELECTRICAL AND STARTING PROBLEMS SINCE THE BEGINNING.
Additional Notes:
A FEW WEEKS AFTER I FIRST BOUGHT MY NEW CAR (JUNE 2018) AFTER STARTING IT, THE RADIO WOULD SOMETIMES NOT COME ON OR THE VOLUME CONTROL KNOB WOULD NOT WORK. THEN RECENTLY SEVERAL MONTHS AGO (APRIL 2020) THE 12V CIGARETTE LIGHTER IN MY CAR STOPPED WORKING (CAR IN PARK, JUST STARTED). TURNED CAR OFF, AND THEN IT WOULD NOT START AGAIN. IT SEEMED LIKE ALL POWER WAS LOST TO THE CAR. NO LIGHTS WOULD COME ON INSIDE EITHER. IT JUST WOULDN'T DO ANYTHING AT ALL WHEN TRYING TO START IT. THE 15 FUSE WAS REPLACED IN THE DASH BOX, AND IT THEN STARTED FINE AGAIN. THAT LASTED FOR A COUPLE MONTHS. THEN A FEW WEEKS AGO NOW (8/8/20) MY CAR WOULDN'T START IN THE DRIVEWAY. AGAIN, NO POWER TO IT, NO LIGHTS OR ANYTHING. THE SAME FUSE WAS BLOWN, SO IT WAS REPLACED AGAIN. MY CAR STILL WOULDN'T START. I JUMPED IT OFF WITH JUMPER CABLES, IT STARTED FINE. I WAS DRIVING FOR LESS THAN 20 MINUTES (8/12/20), SOMEONE MOTIONED ME TO PULL OVER BECAUSE THEY SMELLED MY CAR BATTERY. LOOKED UNDER THE HOOD, AND MY BATTERY WAS LEAKING. I THEN HAD TO DRIVE MY CAR ANOTHER 5-10 MINUTES TO GET IT HOME. MADE IT HOME, AND THE CAR WOULDN'T START AGAIN. I HAD THE BATTERY REPLACED WITH A BRAND NEW ONE (8/17/20), AND MY CAR STARTED FINE AGAIN. AS I MENTIONED, THAT WAS 2 WEEKS AGO. NOW TODAY (9/2/20), I STARTED MY CAR, DROVE FOR ABOUT 5 MINUTES, THEN IT JUST QUIT ACCELERATING AND WOULDN'T GO OVER 20MPH. I PULLED OVER, THE CHECK ENGINE LIGHT CAME ON FOR THE FIRST TIME, TURNED THE CAR OFF, AND AGAIN IT NOW WON'T START BACK UP AT ALL. THE INTERIOR LIGHTS DO STILL COME ON, BUT WHEN I HIT 'LOCK' ON MY KEY FOB, THE HEADLIGHTS AND TAILLIGHTS FLASH WEIRDLY ON AND OFF MANY TIMES IN A ROW. I BOUGHT THIS CAR BRAND NEW AND HAVE ONLY HAD CONSTANT ELECTRICAL AND STARTING PROBLEMS SINCE THE BEGINNING.
Mfg Campaign: 11352701
Recall Date: Sep 2, 2020
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
A FEW WEEKS AFTER I FIRST BOUGHT MY NEW CAR (JUNE 2018) AFTER STARTING IT, THE RADIO WOULD SOMETIMES NOT COME ON OR THE VOLUME CONTROL KNOB WOULD NOT WORK. THEN RECENTLY SEVERAL MONTHS AGO (APRIL 2020) THE 12V CIGARETTE LIGHTER IN MY CAR STOPPED WORKING (CAR IN PARK, JUST STARTED). TURNED CAR OFF, AND THEN IT WOULD NOT START AGAIN. IT SEEMED LIKE ALL POWER WAS LOST TO THE CAR. NO LIGHTS WOULD COME ON INSIDE EITHER. IT JUST WOULDN'T DO ANYTHING AT ALL WHEN TRYING TO START IT. THE 15 FUSE WAS REPLACED IN THE DASH BOX, AND IT THEN STARTED FINE AGAIN. THAT LASTED FOR A COUPLE MONTHS. THEN A FEW WEEKS AGO NOW (8/8/20) MY CAR WOULDN'T START IN THE DRIVEWAY. AGAIN, NO POWER TO IT, NO LIGHTS OR ANYTHING. THE SAME FUSE WAS BLOWN, SO IT WAS REPLACED AGAIN. MY CAR STILL WOULDN'T START. I JUMPED IT OFF WITH JUMPER CABLES, IT STARTED FINE. I WAS DRIVING FOR LESS THAN 20 MINUTES (8/12/20), SOMEONE MOTIONED ME TO PULL OVER BECAUSE THEY SMELLED MY CAR BATTERY. LOOKED UNDER THE HOOD, AND MY BATTERY WAS LEAKING. I THEN HAD TO DRIVE MY CAR ANOTHER 5-10 MINUTES TO GET IT HOME. MADE IT HOME, AND THE CAR WOULDN'T START AGAIN. I HAD THE BATTERY REPLACED WITH A BRAND NEW ONE (8/17/20), AND MY CAR STARTED FINE AGAIN. AS I MENTIONED, THAT WAS 2 WEEKS AGO. NOW TODAY (9/2/20), I STARTED MY CAR, DROVE FOR ABOUT 5 MINUTES, THEN IT JUST QUIT ACCELERATING AND WOULDN'T GO OVER 20MPH. I PULLED OVER, THE CHECK ENGINE LIGHT CAME ON FOR THE FIRST TIME, TURNED THE CAR OFF, AND AGAIN IT NOW WON'T START BACK UP AT ALL. THE INTERIOR LIGHTS DO STILL COME ON, BUT WHEN I HIT 'LOCK' ON MY KEY FOB, THE HEADLIGHTS AND TAILLIGHTS FLASH WEIRDLY ON AND OFF MANY TIMES IN A ROW. I BOUGHT THIS CAR BRAND NEW AND HAVE ONLY HAD CONSTANT ELECTRICAL AND STARTING PROBLEMS SINCE THE BEGINNING.
Corrective Action:
A FEW WEEKS AFTER I FIRST BOUGHT MY NEW CAR (JUNE 2018) AFTER STARTING IT, THE RADIO WOULD SOMETIMES NOT COME ON OR THE VOLUME CONTROL KNOB WOULD NOT WORK. THEN RECENTLY SEVERAL MONTHS AGO (APRIL 2020) THE 12V CIGARETTE LIGHTER IN MY CAR STOPPED WORKING (CAR IN PARK, JUST STARTED). TURNED CAR OFF, AND THEN IT WOULD NOT START AGAIN. IT SEEMED LIKE ALL POWER WAS LOST TO THE CAR. NO LIGHTS WOULD COME ON INSIDE EITHER. IT JUST WOULDN'T DO ANYTHING AT ALL WHEN TRYING TO START IT. THE 15 FUSE WAS REPLACED IN THE DASH BOX, AND IT THEN STARTED FINE AGAIN. THAT LASTED FOR A COUPLE MONTHS. THEN A FEW WEEKS AGO NOW (8/8/20) MY CAR WOULDN'T START IN THE DRIVEWAY. AGAIN, NO POWER TO IT, NO LIGHTS OR ANYTHING. THE SAME FUSE WAS BLOWN, SO IT WAS REPLACED AGAIN. MY CAR STILL WOULDN'T START. I JUMPED IT OFF WITH JUMPER CABLES, IT STARTED FINE. I WAS DRIVING FOR LESS THAN 20 MINUTES (8/12/20), SOMEONE MOTIONED ME TO PULL OVER BECAUSE THEY SMELLED MY CAR BATTERY. LOOKED UNDER THE HOOD, AND MY BATTERY WAS LEAKING. I THEN HAD TO DRIVE MY CAR ANOTHER 5-10 MINUTES TO GET IT HOME. MADE IT HOME, AND THE CAR WOULDN'T START AGAIN. I HAD THE BATTERY REPLACED WITH A BRAND NEW ONE (8/17/20), AND MY CAR STARTED FINE AGAIN. AS I MENTIONED, THAT WAS 2 WEEKS AGO. NOW TODAY (9/2/20), I STARTED MY CAR, DROVE FOR ABOUT 5 MINUTES, THEN IT JUST QUIT ACCELERATING AND WOULDN'T GO OVER 20MPH. I PULLED OVER, THE CHECK ENGINE LIGHT CAME ON FOR THE FIRST TIME, TURNED THE CAR OFF, AND AGAIN IT NOW WON'T START BACK UP AT ALL. THE INTERIOR LIGHTS DO STILL COME ON, BUT WHEN I HIT 'LOCK' ON MY KEY FOB, THE HEADLIGHTS AND TAILLIGHTS FLASH WEIRDLY ON AND OFF MANY TIMES IN A ROW. I BOUGHT THIS CAR BRAND NEW AND HAVE ONLY HAD CONSTANT ELECTRICAL AND STARTING PROBLEMS SINCE THE BEGINNING.
Additional Notes:
A FEW WEEKS AFTER I FIRST BOUGHT MY NEW CAR (JUNE 2018) AFTER STARTING IT, THE RADIO WOULD SOMETIMES NOT COME ON OR THE VOLUME CONTROL KNOB WOULD NOT WORK. THEN RECENTLY SEVERAL MONTHS AGO (APRIL 2020) THE 12V CIGARETTE LIGHTER IN MY CAR STOPPED WORKING (CAR IN PARK, JUST STARTED). TURNED CAR OFF, AND THEN IT WOULD NOT START AGAIN. IT SEEMED LIKE ALL POWER WAS LOST TO THE CAR. NO LIGHTS WOULD COME ON INSIDE EITHER. IT JUST WOULDN'T DO ANYTHING AT ALL WHEN TRYING TO START IT. THE 15 FUSE WAS REPLACED IN THE DASH BOX, AND IT THEN STARTED FINE AGAIN. THAT LASTED FOR A COUPLE MONTHS. THEN A FEW WEEKS AGO NOW (8/8/20) MY CAR WOULDN'T START IN THE DRIVEWAY. AGAIN, NO POWER TO IT, NO LIGHTS OR ANYTHING. THE SAME FUSE WAS BLOWN, SO IT WAS REPLACED AGAIN. MY CAR STILL WOULDN'T START. I JUMPED IT OFF WITH JUMPER CABLES, IT STARTED FINE. I WAS DRIVING FOR LESS THAN 20 MINUTES (8/12/20), SOMEONE MOTIONED ME TO PULL OVER BECAUSE THEY SMELLED MY CAR BATTERY. LOOKED UNDER THE HOOD, AND MY BATTERY WAS LEAKING. I THEN HAD TO DRIVE MY CAR ANOTHER 5-10 MINUTES TO GET IT HOME. MADE IT HOME, AND THE CAR WOULDN'T START AGAIN. I HAD THE BATTERY REPLACED WITH A BRAND NEW ONE (8/17/20), AND MY CAR STARTED FINE AGAIN. AS I MENTIONED, THAT WAS 2 WEEKS AGO. NOW TODAY (9/2/20), I STARTED MY CAR, DROVE FOR ABOUT 5 MINUTES, THEN IT JUST QUIT ACCELERATING AND WOULDN'T GO OVER 20MPH. I PULLED OVER, THE CHECK ENGINE LIGHT CAME ON FOR THE FIRST TIME, TURNED THE CAR OFF, AND AGAIN IT NOW WON'T START BACK UP AT ALL. THE INTERIOR LIGHTS DO STILL COME ON, BUT WHEN I HIT 'LOCK' ON MY KEY FOB, THE HEADLIGHTS AND TAILLIGHTS FLASH WEIRDLY ON AND OFF MANY TIMES IN A ROW. I BOUGHT THIS CAR BRAND NEW AND HAVE ONLY HAD CONSTANT ELECTRICAL AND STARTING PROBLEMS SINCE THE BEGINNING.
Mfg Campaign: 11352701
Recall Date: Sep 2, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I PURCHASED MY 2018 JEEP RENEGADE IN FEB OF 2019. I HAD UNDER 5K MILES ON IT AND TOOK IT ON MY FIRST ROAD TRIP. I MADE IT TO COLORADO AND THE VEHICLE STALLED WHILE DRIVING AT LEAST 12 TIMES. THERE WERE NO WARNING LIGHTS OR ANYTHING. I HAD THE VEHICLE TAKEN TO 4 DIFFERENT DEALERSHIPS AND NO CODES OR ISSUES WERE FOUND. I DEALT WITH FCA WHICH WAS A NIGHTMARE, AND ALL THEY OFFERED WAS A FREE WARRANTY. I LET THEM KNOW I DONT FEEL SAFE IN MY VEHICLE MULTIPLE TIMES. I THEN TOOK MY VEHICLE ON THE FIRST ROAD TRIP THIS WEEKEND TO LUBBOCK AND ONCE AGAIN IT STALLED OUT 4 TIMES WHILE DRIVING 75 MPH. I DROPPED IT OFF AT THE DEALERSHIP YESTERDAY AND NO ISSUES WERE FOUND AGAIN. THERE IS A SAFETY RECALL ON THIS VEHICLE FOR THE EXACT SAME ISSUES YET MY VIN DOESN'T FIT THE RECALL LIST. THIS IS UNACCEPTABLE AND I WANT IT FIXED IMMEDIATELY. I COULD DIE FROM THIS VEHICLE STALLING WHILE DRIVING AT HIGH SPEEDS. PLEASE GET SOMEONE TO HELP ME.
Corrective Action:
I PURCHASED MY 2018 JEEP RENEGADE IN FEB OF 2019. I HAD UNDER 5K MILES ON IT AND TOOK IT ON MY FIRST ROAD TRIP. I MADE IT TO COLORADO AND THE VEHICLE STALLED WHILE DRIVING AT LEAST 12 TIMES. THERE WERE NO WARNING LIGHTS OR ANYTHING. I HAD THE VEHICLE TAKEN TO 4 DIFFERENT DEALERSHIPS AND NO CODES OR ISSUES WERE FOUND. I DEALT WITH FCA WHICH WAS A NIGHTMARE, AND ALL THEY OFFERED WAS A FREE WARRANTY. I LET THEM KNOW I DONT FEEL SAFE IN MY VEHICLE MULTIPLE TIMES. I THEN TOOK MY VEHICLE ON THE FIRST ROAD TRIP THIS WEEKEND TO LUBBOCK AND ONCE AGAIN IT STALLED OUT 4 TIMES WHILE DRIVING 75 MPH. I DROPPED IT OFF AT THE DEALERSHIP YESTERDAY AND NO ISSUES WERE FOUND AGAIN. THERE IS A SAFETY RECALL ON THIS VEHICLE FOR THE EXACT SAME ISSUES YET MY VIN DOESN'T FIT THE RECALL LIST. THIS IS UNACCEPTABLE AND I WANT IT FIXED IMMEDIATELY. I COULD DIE FROM THIS VEHICLE STALLING WHILE DRIVING AT HIGH SPEEDS. PLEASE GET SOMEONE TO HELP ME.
Additional Notes:
I PURCHASED MY 2018 JEEP RENEGADE IN FEB OF 2019. I HAD UNDER 5K MILES ON IT AND TOOK IT ON MY FIRST ROAD TRIP. I MADE IT TO COLORADO AND THE VEHICLE STALLED WHILE DRIVING AT LEAST 12 TIMES. THERE WERE NO WARNING LIGHTS OR ANYTHING. I HAD THE VEHICLE TAKEN TO 4 DIFFERENT DEALERSHIPS AND NO CODES OR ISSUES WERE FOUND. I DEALT WITH FCA WHICH WAS A NIGHTMARE, AND ALL THEY OFFERED WAS A FREE WARRANTY. I LET THEM KNOW I DONT FEEL SAFE IN MY VEHICLE MULTIPLE TIMES. I THEN TOOK MY VEHICLE ON THE FIRST ROAD TRIP THIS WEEKEND TO LUBBOCK AND ONCE AGAIN IT STALLED OUT 4 TIMES WHILE DRIVING 75 MPH. I DROPPED IT OFF AT THE DEALERSHIP YESTERDAY AND NO ISSUES WERE FOUND AGAIN. THERE IS A SAFETY RECALL ON THIS VEHICLE FOR THE EXACT SAME ISSUES YET MY VIN DOESN'T FIT THE RECALL LIST. THIS IS UNACCEPTABLE AND I WANT IT FIXED IMMEDIATELY. I COULD DIE FROM THIS VEHICLE STALLING WHILE DRIVING AT HIGH SPEEDS. PLEASE GET SOMEONE TO HELP ME.
Mfg Campaign: 11352745
Recall Date: Sep 2, 2020
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I PURCHASED MY 2018 JEEP RENEGADE IN FEB OF 2019. I HAD UNDER 5K MILES ON IT AND TOOK IT ON MY FIRST ROAD TRIP. I MADE IT TO COLORADO AND THE VEHICLE STALLED WHILE DRIVING AT LEAST 12 TIMES. THERE WERE NO WARNING LIGHTS OR ANYTHING. I HAD THE VEHICLE TAKEN TO 4 DIFFERENT DEALERSHIPS AND NO CODES OR ISSUES WERE FOUND. I DEALT WITH FCA WHICH WAS A NIGHTMARE, AND ALL THEY OFFERED WAS A FREE WARRANTY. I LET THEM KNOW I DONT FEEL SAFE IN MY VEHICLE MULTIPLE TIMES. I THEN TOOK MY VEHICLE ON THE FIRST ROAD TRIP THIS WEEKEND TO LUBBOCK AND ONCE AGAIN IT STALLED OUT 4 TIMES WHILE DRIVING 75 MPH. I DROPPED IT OFF AT THE DEALERSHIP YESTERDAY AND NO ISSUES WERE FOUND AGAIN. THERE IS A SAFETY RECALL ON THIS VEHICLE FOR THE EXACT SAME ISSUES YET MY VIN DOESN'T FIT THE RECALL LIST. THIS IS UNACCEPTABLE AND I WANT IT FIXED IMMEDIATELY. I COULD DIE FROM THIS VEHICLE STALLING WHILE DRIVING AT HIGH SPEEDS. PLEASE GET SOMEONE TO HELP ME.
Corrective Action:
I PURCHASED MY 2018 JEEP RENEGADE IN FEB OF 2019. I HAD UNDER 5K MILES ON IT AND TOOK IT ON MY FIRST ROAD TRIP. I MADE IT TO COLORADO AND THE VEHICLE STALLED WHILE DRIVING AT LEAST 12 TIMES. THERE WERE NO WARNING LIGHTS OR ANYTHING. I HAD THE VEHICLE TAKEN TO 4 DIFFERENT DEALERSHIPS AND NO CODES OR ISSUES WERE FOUND. I DEALT WITH FCA WHICH WAS A NIGHTMARE, AND ALL THEY OFFERED WAS A FREE WARRANTY. I LET THEM KNOW I DONT FEEL SAFE IN MY VEHICLE MULTIPLE TIMES. I THEN TOOK MY VEHICLE ON THE FIRST ROAD TRIP THIS WEEKEND TO LUBBOCK AND ONCE AGAIN IT STALLED OUT 4 TIMES WHILE DRIVING 75 MPH. I DROPPED IT OFF AT THE DEALERSHIP YESTERDAY AND NO ISSUES WERE FOUND AGAIN. THERE IS A SAFETY RECALL ON THIS VEHICLE FOR THE EXACT SAME ISSUES YET MY VIN DOESN'T FIT THE RECALL LIST. THIS IS UNACCEPTABLE AND I WANT IT FIXED IMMEDIATELY. I COULD DIE FROM THIS VEHICLE STALLING WHILE DRIVING AT HIGH SPEEDS. PLEASE GET SOMEONE TO HELP ME.
Additional Notes:
I PURCHASED MY 2018 JEEP RENEGADE IN FEB OF 2019. I HAD UNDER 5K MILES ON IT AND TOOK IT ON MY FIRST ROAD TRIP. I MADE IT TO COLORADO AND THE VEHICLE STALLED WHILE DRIVING AT LEAST 12 TIMES. THERE WERE NO WARNING LIGHTS OR ANYTHING. I HAD THE VEHICLE TAKEN TO 4 DIFFERENT DEALERSHIPS AND NO CODES OR ISSUES WERE FOUND. I DEALT WITH FCA WHICH WAS A NIGHTMARE, AND ALL THEY OFFERED WAS A FREE WARRANTY. I LET THEM KNOW I DONT FEEL SAFE IN MY VEHICLE MULTIPLE TIMES. I THEN TOOK MY VEHICLE ON THE FIRST ROAD TRIP THIS WEEKEND TO LUBBOCK AND ONCE AGAIN IT STALLED OUT 4 TIMES WHILE DRIVING 75 MPH. I DROPPED IT OFF AT THE DEALERSHIP YESTERDAY AND NO ISSUES WERE FOUND AGAIN. THERE IS A SAFETY RECALL ON THIS VEHICLE FOR THE EXACT SAME ISSUES YET MY VIN DOESN'T FIT THE RECALL LIST. THIS IS UNACCEPTABLE AND I WANT IT FIXED IMMEDIATELY. I COULD DIE FROM THIS VEHICLE STALLING WHILE DRIVING AT HIGH SPEEDS. PLEASE GET SOMEONE TO HELP ME.
Mfg Campaign: 11352745
Recall Date: Sep 2, 2020
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I PURCHASED MY 2018 JEEP RENEGADE IN FEB OF 2019. I HAD UNDER 5K MILES ON IT AND TOOK IT ON MY FIRST ROAD TRIP. I MADE IT TO COLORADO AND THE VEHICLE STALLED WHILE DRIVING AT LEAST 12 TIMES. THERE WERE NO WARNING LIGHTS OR ANYTHING. I HAD THE VEHICLE TAKEN TO 4 DIFFERENT DEALERSHIPS AND NO CODES OR ISSUES WERE FOUND. I DEALT WITH FCA WHICH WAS A NIGHTMARE, AND ALL THEY OFFERED WAS A FREE WARRANTY. I LET THEM KNOW I DONT FEEL SAFE IN MY VEHICLE MULTIPLE TIMES. I THEN TOOK MY VEHICLE ON THE FIRST ROAD TRIP THIS WEEKEND TO LUBBOCK AND ONCE AGAIN IT STALLED OUT 4 TIMES WHILE DRIVING 75 MPH. I DROPPED IT OFF AT THE DEALERSHIP YESTERDAY AND NO ISSUES WERE FOUND AGAIN. THERE IS A SAFETY RECALL ON THIS VEHICLE FOR THE EXACT SAME ISSUES YET MY VIN DOESN'T FIT THE RECALL LIST. THIS IS UNACCEPTABLE AND I WANT IT FIXED IMMEDIATELY. I COULD DIE FROM THIS VEHICLE STALLING WHILE DRIVING AT HIGH SPEEDS. PLEASE GET SOMEONE TO HELP ME.
Corrective Action:
I PURCHASED MY 2018 JEEP RENEGADE IN FEB OF 2019. I HAD UNDER 5K MILES ON IT AND TOOK IT ON MY FIRST ROAD TRIP. I MADE IT TO COLORADO AND THE VEHICLE STALLED WHILE DRIVING AT LEAST 12 TIMES. THERE WERE NO WARNING LIGHTS OR ANYTHING. I HAD THE VEHICLE TAKEN TO 4 DIFFERENT DEALERSHIPS AND NO CODES OR ISSUES WERE FOUND. I DEALT WITH FCA WHICH WAS A NIGHTMARE, AND ALL THEY OFFERED WAS A FREE WARRANTY. I LET THEM KNOW I DONT FEEL SAFE IN MY VEHICLE MULTIPLE TIMES. I THEN TOOK MY VEHICLE ON THE FIRST ROAD TRIP THIS WEEKEND TO LUBBOCK AND ONCE AGAIN IT STALLED OUT 4 TIMES WHILE DRIVING 75 MPH. I DROPPED IT OFF AT THE DEALERSHIP YESTERDAY AND NO ISSUES WERE FOUND AGAIN. THERE IS A SAFETY RECALL ON THIS VEHICLE FOR THE EXACT SAME ISSUES YET MY VIN DOESN'T FIT THE RECALL LIST. THIS IS UNACCEPTABLE AND I WANT IT FIXED IMMEDIATELY. I COULD DIE FROM THIS VEHICLE STALLING WHILE DRIVING AT HIGH SPEEDS. PLEASE GET SOMEONE TO HELP ME.
Additional Notes:
I PURCHASED MY 2018 JEEP RENEGADE IN FEB OF 2019. I HAD UNDER 5K MILES ON IT AND TOOK IT ON MY FIRST ROAD TRIP. I MADE IT TO COLORADO AND THE VEHICLE STALLED WHILE DRIVING AT LEAST 12 TIMES. THERE WERE NO WARNING LIGHTS OR ANYTHING. I HAD THE VEHICLE TAKEN TO 4 DIFFERENT DEALERSHIPS AND NO CODES OR ISSUES WERE FOUND. I DEALT WITH FCA WHICH WAS A NIGHTMARE, AND ALL THEY OFFERED WAS A FREE WARRANTY. I LET THEM KNOW I DONT FEEL SAFE IN MY VEHICLE MULTIPLE TIMES. I THEN TOOK MY VEHICLE ON THE FIRST ROAD TRIP THIS WEEKEND TO LUBBOCK AND ONCE AGAIN IT STALLED OUT 4 TIMES WHILE DRIVING 75 MPH. I DROPPED IT OFF AT THE DEALERSHIP YESTERDAY AND NO ISSUES WERE FOUND AGAIN. THERE IS A SAFETY RECALL ON THIS VEHICLE FOR THE EXACT SAME ISSUES YET MY VIN DOESN'T FIT THE RECALL LIST. THIS IS UNACCEPTABLE AND I WANT IT FIXED IMMEDIATELY. I COULD DIE FROM THIS VEHICLE STALLING WHILE DRIVING AT HIGH SPEEDS. PLEASE GET SOMEONE TO HELP ME.
Mfg Campaign: 11352745
Recall Date: Sep 2, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2018 JEEP RENEGADE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED, VIBRATED AND STALL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO ATLANTA WEST CHRYSLER DODGE LOCATED AT 1251 THORNTON RD, LITHIA SPRINGS, GA 30122, WHERE THE MECHANIC FLASHED THE PCM AND TCM DUE TO THE TRANSMISSION FAILURES HOWEVER, THE FAILURES RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 JEEP RENEGADE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED, VIBRATED AND STALL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO ATLANTA WEST CHRYSLER DODGE LOCATED AT 1251 THORNTON RD, LITHIA SPRINGS, GA 30122, WHERE THE MECHANIC FLASHED THE PCM AND TCM DUE TO THE TRANSMISSION FAILURES HOWEVER, THE FAILURES RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 JEEP RENEGADE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED, VIBRATED AND STALL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO ATLANTA WEST CHRYSLER DODGE LOCATED AT 1251 THORNTON RD, LITHIA SPRINGS, GA 30122, WHERE THE MECHANIC FLASHED THE PCM AND TCM DUE TO THE TRANSMISSION FAILURES HOWEVER, THE FAILURES RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.
Mfg Campaign: 11352222
Recall Date: Aug 31, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2018 JEEP RENEGADE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED, VIBRATED AND STALL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO ATLANTA WEST CHRYSLER DODGE LOCATED AT 1251 THORNTON RD, LITHIA SPRINGS, GA 30122, WHERE THE MECHANIC FLASHED THE PCM AND TCM DUE TO THE TRANSMISSION FAILURES HOWEVER, THE FAILURES RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 JEEP RENEGADE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED, VIBRATED AND STALL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO ATLANTA WEST CHRYSLER DODGE LOCATED AT 1251 THORNTON RD, LITHIA SPRINGS, GA 30122, WHERE THE MECHANIC FLASHED THE PCM AND TCM DUE TO THE TRANSMISSION FAILURES HOWEVER, THE FAILURES RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 JEEP RENEGADE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED, VIBRATED AND STALL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO ATLANTA WEST CHRYSLER DODGE LOCATED AT 1251 THORNTON RD, LITHIA SPRINGS, GA 30122, WHERE THE MECHANIC FLASHED THE PCM AND TCM DUE TO THE TRANSMISSION FAILURES HOWEVER, THE FAILURES RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.
Mfg Campaign: 11352222
Recall Date: Aug 31, 2020
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
CONSTANT ENGINE STALLING AT HIGHWAY SPEEDS AND NORMAL SPEEDS CAUSING ALL ENGINE POWER TO CEASE IN MY VEHICLE LEAVING IT TO THE MERCY OF MY BRAKES WHICH LOCK UP UPON POWER LOSS AND MAKES IT EXTREMELY DIFFICULT TO STOP. BROUGHT VEHICLE TO DEALERSHIP MULTIPLE TIMES JUST TO BE TOLD THAT THEY COULD NOT DUPLICATE THE PROBLEM. IT CONTINUES TO HAPPED AND I HAVE ALREADY HAD ONE SMALL COLLISION AND HAVE ALMOST BEEN FORCED OFF OF A CLIFF 2 TIMES SINCE THESE PROBLEMS HAVE STARTED.
Corrective Action:
CONSTANT ENGINE STALLING AT HIGHWAY SPEEDS AND NORMAL SPEEDS CAUSING ALL ENGINE POWER TO CEASE IN MY VEHICLE LEAVING IT TO THE MERCY OF MY BRAKES WHICH LOCK UP UPON POWER LOSS AND MAKES IT EXTREMELY DIFFICULT TO STOP. BROUGHT VEHICLE TO DEALERSHIP MULTIPLE TIMES JUST TO BE TOLD THAT THEY COULD NOT DUPLICATE THE PROBLEM. IT CONTINUES TO HAPPED AND I HAVE ALREADY HAD ONE SMALL COLLISION AND HAVE ALMOST BEEN FORCED OFF OF A CLIFF 2 TIMES SINCE THESE PROBLEMS HAVE STARTED.
Additional Notes:
CONSTANT ENGINE STALLING AT HIGHWAY SPEEDS AND NORMAL SPEEDS CAUSING ALL ENGINE POWER TO CEASE IN MY VEHICLE LEAVING IT TO THE MERCY OF MY BRAKES WHICH LOCK UP UPON POWER LOSS AND MAKES IT EXTREMELY DIFFICULT TO STOP. BROUGHT VEHICLE TO DEALERSHIP MULTIPLE TIMES JUST TO BE TOLD THAT THEY COULD NOT DUPLICATE THE PROBLEM. IT CONTINUES TO HAPPED AND I HAVE ALREADY HAD ONE SMALL COLLISION AND HAVE ALMOST BEEN FORCED OFF OF A CLIFF 2 TIMES SINCE THESE PROBLEMS HAVE STARTED.
Mfg Campaign: 11352169
Recall Date: Aug 30, 2020
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
CONSTANT ENGINE STALLING AT HIGHWAY SPEEDS AND NORMAL SPEEDS CAUSING ALL ENGINE POWER TO CEASE IN MY VEHICLE LEAVING IT TO THE MERCY OF MY BRAKES WHICH LOCK UP UPON POWER LOSS AND MAKES IT EXTREMELY DIFFICULT TO STOP. BROUGHT VEHICLE TO DEALERSHIP MULTIPLE TIMES JUST TO BE TOLD THAT THEY COULD NOT DUPLICATE THE PROBLEM. IT CONTINUES TO HAPPED AND I HAVE ALREADY HAD ONE SMALL COLLISION AND HAVE ALMOST BEEN FORCED OFF OF A CLIFF 2 TIMES SINCE THESE PROBLEMS HAVE STARTED.
Corrective Action:
CONSTANT ENGINE STALLING AT HIGHWAY SPEEDS AND NORMAL SPEEDS CAUSING ALL ENGINE POWER TO CEASE IN MY VEHICLE LEAVING IT TO THE MERCY OF MY BRAKES WHICH LOCK UP UPON POWER LOSS AND MAKES IT EXTREMELY DIFFICULT TO STOP. BROUGHT VEHICLE TO DEALERSHIP MULTIPLE TIMES JUST TO BE TOLD THAT THEY COULD NOT DUPLICATE THE PROBLEM. IT CONTINUES TO HAPPED AND I HAVE ALREADY HAD ONE SMALL COLLISION AND HAVE ALMOST BEEN FORCED OFF OF A CLIFF 2 TIMES SINCE THESE PROBLEMS HAVE STARTED.
Additional Notes:
CONSTANT ENGINE STALLING AT HIGHWAY SPEEDS AND NORMAL SPEEDS CAUSING ALL ENGINE POWER TO CEASE IN MY VEHICLE LEAVING IT TO THE MERCY OF MY BRAKES WHICH LOCK UP UPON POWER LOSS AND MAKES IT EXTREMELY DIFFICULT TO STOP. BROUGHT VEHICLE TO DEALERSHIP MULTIPLE TIMES JUST TO BE TOLD THAT THEY COULD NOT DUPLICATE THE PROBLEM. IT CONTINUES TO HAPPED AND I HAVE ALREADY HAD ONE SMALL COLLISION AND HAVE ALMOST BEEN FORCED OFF OF A CLIFF 2 TIMES SINCE THESE PROBLEMS HAVE STARTED.
Mfg Campaign: 11352169
Recall Date: Aug 30, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
CONSTANT ENGINE STALLING AT HIGHWAY SPEEDS AND NORMAL SPEEDS CAUSING ALL ENGINE POWER TO CEASE IN MY VEHICLE LEAVING IT TO THE MERCY OF MY BRAKES WHICH LOCK UP UPON POWER LOSS AND MAKES IT EXTREMELY DIFFICULT TO STOP. BROUGHT VEHICLE TO DEALERSHIP MULTIPLE TIMES JUST TO BE TOLD THAT THEY COULD NOT DUPLICATE THE PROBLEM. IT CONTINUES TO HAPPED AND I HAVE ALREADY HAD ONE SMALL COLLISION AND HAVE ALMOST BEEN FORCED OFF OF A CLIFF 2 TIMES SINCE THESE PROBLEMS HAVE STARTED.
Corrective Action:
CONSTANT ENGINE STALLING AT HIGHWAY SPEEDS AND NORMAL SPEEDS CAUSING ALL ENGINE POWER TO CEASE IN MY VEHICLE LEAVING IT TO THE MERCY OF MY BRAKES WHICH LOCK UP UPON POWER LOSS AND MAKES IT EXTREMELY DIFFICULT TO STOP. BROUGHT VEHICLE TO DEALERSHIP MULTIPLE TIMES JUST TO BE TOLD THAT THEY COULD NOT DUPLICATE THE PROBLEM. IT CONTINUES TO HAPPED AND I HAVE ALREADY HAD ONE SMALL COLLISION AND HAVE ALMOST BEEN FORCED OFF OF A CLIFF 2 TIMES SINCE THESE PROBLEMS HAVE STARTED.
Additional Notes:
CONSTANT ENGINE STALLING AT HIGHWAY SPEEDS AND NORMAL SPEEDS CAUSING ALL ENGINE POWER TO CEASE IN MY VEHICLE LEAVING IT TO THE MERCY OF MY BRAKES WHICH LOCK UP UPON POWER LOSS AND MAKES IT EXTREMELY DIFFICULT TO STOP. BROUGHT VEHICLE TO DEALERSHIP MULTIPLE TIMES JUST TO BE TOLD THAT THEY COULD NOT DUPLICATE THE PROBLEM. IT CONTINUES TO HAPPED AND I HAVE ALREADY HAD ONE SMALL COLLISION AND HAVE ALMOST BEEN FORCED OFF OF A CLIFF 2 TIMES SINCE THESE PROBLEMS HAVE STARTED.
Mfg Campaign: 11352169
Recall Date: Aug 30, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
CAR HAS STALLED SEVERAL TIMES AT HIGH SPEEDS ON THE FREEWAY. TRANSMISSION IS OVER HEATING.
Corrective Action:
CAR HAS STALLED SEVERAL TIMES AT HIGH SPEEDS ON THE FREEWAY. TRANSMISSION IS OVER HEATING.
Additional Notes:
CAR HAS STALLED SEVERAL TIMES AT HIGH SPEEDS ON THE FREEWAY. TRANSMISSION IS OVER HEATING.
Mfg Campaign: 11351799
Recall Date: Aug 28, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
CARS LOSES POWER WHILE DRIVING, OIL PRESSURE AND FUEL PRESSURE LIGHTS COM ON WHEN STOPPED IN PARK. EXCESSIVE OIL CONSUMPTION, SEAT BELT SENSOR MALFUNCTION , THIS HAS HAPPENED 4 TIMES, DEALERSHIP WONT RETURN CALLS TO SCHEDULE SERVICE EITHER. LAST OCCURRENCE WAS 8/21/2020 @ 33,150 MILES
Corrective Action:
CARS LOSES POWER WHILE DRIVING, OIL PRESSURE AND FUEL PRESSURE LIGHTS COM ON WHEN STOPPED IN PARK. EXCESSIVE OIL CONSUMPTION, SEAT BELT SENSOR MALFUNCTION , THIS HAS HAPPENED 4 TIMES, DEALERSHIP WONT RETURN CALLS TO SCHEDULE SERVICE EITHER. LAST OCCURRENCE WAS 8/21/2020 @ 33,150 MILES
Additional Notes:
CARS LOSES POWER WHILE DRIVING, OIL PRESSURE AND FUEL PRESSURE LIGHTS COM ON WHEN STOPPED IN PARK. EXCESSIVE OIL CONSUMPTION, SEAT BELT SENSOR MALFUNCTION , THIS HAS HAPPENED 4 TIMES, DEALERSHIP WONT RETURN CALLS TO SCHEDULE SERVICE EITHER. LAST OCCURRENCE WAS 8/21/2020 @ 33,150 MILES
Mfg Campaign: 11351051
Recall Date: Aug 24, 2020
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
CARS LOSES POWER WHILE DRIVING, OIL PRESSURE AND FUEL PRESSURE LIGHTS COM ON WHEN STOPPED IN PARK. EXCESSIVE OIL CONSUMPTION, SEAT BELT SENSOR MALFUNCTION , THIS HAS HAPPENED 4 TIMES, DEALERSHIP WONT RETURN CALLS TO SCHEDULE SERVICE EITHER. LAST OCCURRENCE WAS 8/21/2020 @ 33,150 MILES
Corrective Action:
CARS LOSES POWER WHILE DRIVING, OIL PRESSURE AND FUEL PRESSURE LIGHTS COM ON WHEN STOPPED IN PARK. EXCESSIVE OIL CONSUMPTION, SEAT BELT SENSOR MALFUNCTION , THIS HAS HAPPENED 4 TIMES, DEALERSHIP WONT RETURN CALLS TO SCHEDULE SERVICE EITHER. LAST OCCURRENCE WAS 8/21/2020 @ 33,150 MILES
Additional Notes:
CARS LOSES POWER WHILE DRIVING, OIL PRESSURE AND FUEL PRESSURE LIGHTS COM ON WHEN STOPPED IN PARK. EXCESSIVE OIL CONSUMPTION, SEAT BELT SENSOR MALFUNCTION , THIS HAS HAPPENED 4 TIMES, DEALERSHIP WONT RETURN CALLS TO SCHEDULE SERVICE EITHER. LAST OCCURRENCE WAS 8/21/2020 @ 33,150 MILES
Mfg Campaign: 11351051
Recall Date: Aug 24, 2020
Chrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
CARS LOSES POWER WHILE DRIVING, OIL PRESSURE AND FUEL PRESSURE LIGHTS COM ON WHEN STOPPED IN PARK. EXCESSIVE OIL CONSUMPTION, SEAT BELT SENSOR MALFUNCTION , THIS HAS HAPPENED 4 TIMES, DEALERSHIP WONT RETURN CALLS TO SCHEDULE SERVICE EITHER. LAST OCCURRENCE WAS 8/21/2020 @ 33,150 MILES
Corrective Action:
CARS LOSES POWER WHILE DRIVING, OIL PRESSURE AND FUEL PRESSURE LIGHTS COM ON WHEN STOPPED IN PARK. EXCESSIVE OIL CONSUMPTION, SEAT BELT SENSOR MALFUNCTION , THIS HAS HAPPENED 4 TIMES, DEALERSHIP WONT RETURN CALLS TO SCHEDULE SERVICE EITHER. LAST OCCURRENCE WAS 8/21/2020 @ 33,150 MILES
Additional Notes:
CARS LOSES POWER WHILE DRIVING, OIL PRESSURE AND FUEL PRESSURE LIGHTS COM ON WHEN STOPPED IN PARK. EXCESSIVE OIL CONSUMPTION, SEAT BELT SENSOR MALFUNCTION , THIS HAS HAPPENED 4 TIMES, DEALERSHIP WONT RETURN CALLS TO SCHEDULE SERVICE EITHER. LAST OCCURRENCE WAS 8/21/2020 @ 33,150 MILES
Mfg Campaign: 11351051
Recall Date: Aug 24, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE INFOTAINMENT SYSTEM IS MALFUNCTIONING. IT CONTROLS ALMOST ALL FUNCTIONS IN THE CAR. WHILE DRIVING EVERY SETTING IT CONTROLS WILL RANDOMLY AND SUDDENLY SWITCH TO A DIFFERENT SETTING. YOU CAN NOT OVER RIDE IT'S RANDOM SWITCHING, EVEN BY TURNING IT OFF. THE DEALER SERVICE MANAGER HAS SAID THE CAR IS UNDRIVEABLE. IF YOU DID TRY TO DRIVE A LARGE NUMBER OF MECHANICAL AND ELECTRICAL AND SOFTWARE SETTINGS ARE SWITCHING AS YOU DRIVE. IMAGE DRIVING DOWN HERE IN 95/95 FLORIDA (TEMPERATURE AND HUMIDITY) WHILE THE CAR IS TURNING ON THE HEAT FULL BLAST AND THE SEAT HEATER FULL BLAST, RESETTING WAYPOINTS, AND INSTRUCTING THE DRIVER TO TURN SOMEWHERE AND WATCH OUT FOR A UPCOMING COLLISION. THE ONLY FIX IS TO REPLACE THE INFOTAINMENT SYSTEM AND THERE ARE NO PARTS AVAILABLE FOR AN ESTIMATED 3 MONTH. THIS HAPPENS WHEN THE VEHICLE IS STATIONARY OR MOVING ON CITY STREETS AND ON THE HIGHWAY. I HAVE SPOKEN A DOZEN TIMES TO FCA CUSTOMER CARE, CASE 76973156. THE KEEP SWITCHING CASE MANAGERS. RIGHT NOW THERE IS NOBODY ASSIGNED. THE CAR HAS ONLY ABOUT 5000 MILES ON IT. I HAVE NOT INCLUDED AN ATTACHED FILE BECAUSE IT LOOKS LIKE YOU CAN NOT ACCEPT A VIDEO. APPARENTLY THIS IS A COMMON PROBLEM (AS SERVICE GUY SAYS) AND THEREFORE THERE IS A SHORTAGE OF PARTS. SERVICE MANAGER SAID THAT THIS SYSTEM AFFECTS ALMOST ALL FUNCTIONS IN THE CAR TO THE POINT THAT OFTEN WHEN THERE IS A FAILURE THE CAR HAS TO BE TOWED IN.
Corrective Action:
THE INFOTAINMENT SYSTEM IS MALFUNCTIONING. IT CONTROLS ALMOST ALL FUNCTIONS IN THE CAR. WHILE DRIVING EVERY SETTING IT CONTROLS WILL RANDOMLY AND SUDDENLY SWITCH TO A DIFFERENT SETTING. YOU CAN NOT OVER RIDE IT'S RANDOM SWITCHING, EVEN BY TURNING IT OFF. THE DEALER SERVICE MANAGER HAS SAID THE CAR IS UNDRIVEABLE. IF YOU DID TRY TO DRIVE A LARGE NUMBER OF MECHANICAL AND ELECTRICAL AND SOFTWARE SETTINGS ARE SWITCHING AS YOU DRIVE. IMAGE DRIVING DOWN HERE IN 95/95 FLORIDA (TEMPERATURE AND HUMIDITY) WHILE THE CAR IS TURNING ON THE HEAT FULL BLAST AND THE SEAT HEATER FULL BLAST, RESETTING WAYPOINTS, AND INSTRUCTING THE DRIVER TO TURN SOMEWHERE AND WATCH OUT FOR A UPCOMING COLLISION. THE ONLY FIX IS TO REPLACE THE INFOTAINMENT SYSTEM AND THERE ARE NO PARTS AVAILABLE FOR AN ESTIMATED 3 MONTH. THIS HAPPENS WHEN THE VEHICLE IS STATIONARY OR MOVING ON CITY STREETS AND ON THE HIGHWAY. I HAVE SPOKEN A DOZEN TIMES TO FCA CUSTOMER CARE, CASE 76973156. THE KEEP SWITCHING CASE MANAGERS. RIGHT NOW THERE IS NOBODY ASSIGNED. THE CAR HAS ONLY ABOUT 5000 MILES ON IT. I HAVE NOT INCLUDED AN ATTACHED FILE BECAUSE IT LOOKS LIKE YOU CAN NOT ACCEPT A VIDEO. APPARENTLY THIS IS A COMMON PROBLEM (AS SERVICE GUY SAYS) AND THEREFORE THERE IS A SHORTAGE OF PARTS. SERVICE MANAGER SAID THAT THIS SYSTEM AFFECTS ALMOST ALL FUNCTIONS IN THE CAR TO THE POINT THAT OFTEN WHEN THERE IS A FAILURE THE CAR HAS TO BE TOWED IN.
Additional Notes:
THE INFOTAINMENT SYSTEM IS MALFUNCTIONING. IT CONTROLS ALMOST ALL FUNCTIONS IN THE CAR. WHILE DRIVING EVERY SETTING IT CONTROLS WILL RANDOMLY AND SUDDENLY SWITCH TO A DIFFERENT SETTING. YOU CAN NOT OVER RIDE IT'S RANDOM SWITCHING, EVEN BY TURNING IT OFF. THE DEALER SERVICE MANAGER HAS SAID THE CAR IS UNDRIVEABLE. IF YOU DID TRY TO DRIVE A LARGE NUMBER OF MECHANICAL AND ELECTRICAL AND SOFTWARE SETTINGS ARE SWITCHING AS YOU DRIVE. IMAGE DRIVING DOWN HERE IN 95/95 FLORIDA (TEMPERATURE AND HUMIDITY) WHILE THE CAR IS TURNING ON THE HEAT FULL BLAST AND THE SEAT HEATER FULL BLAST, RESETTING WAYPOINTS, AND INSTRUCTING THE DRIVER TO TURN SOMEWHERE AND WATCH OUT FOR A UPCOMING COLLISION. THE ONLY FIX IS TO REPLACE THE INFOTAINMENT SYSTEM AND THERE ARE NO PARTS AVAILABLE FOR AN ESTIMATED 3 MONTH. THIS HAPPENS WHEN THE VEHICLE IS STATIONARY OR MOVING ON CITY STREETS AND ON THE HIGHWAY. I HAVE SPOKEN A DOZEN TIMES TO FCA CUSTOMER CARE, CASE 76973156. THE KEEP SWITCHING CASE MANAGERS. RIGHT NOW THERE IS NOBODY ASSIGNED. THE CAR HAS ONLY ABOUT 5000 MILES ON IT. I HAVE NOT INCLUDED AN ATTACHED FILE BECAUSE IT LOOKS LIKE YOU CAN NOT ACCEPT A VIDEO. APPARENTLY THIS IS A COMMON PROBLEM (AS SERVICE GUY SAYS) AND THEREFORE THERE IS A SHORTAGE OF PARTS. SERVICE MANAGER SAID THAT THIS SYSTEM AFFECTS ALMOST ALL FUNCTIONS IN THE CAR TO THE POINT THAT OFTEN WHEN THERE IS A FAILURE THE CAR HAS TO BE TOWED IN.
Mfg Campaign: 11350478
Recall Date: Aug 20, 2020
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