Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Renegade 4X2 flex fuel/E85 vehicles equipped with a 2.4L engine. In certain operating conditions such as high power demand in conjunction with high altitude and/or high ambient temperatures, a manufacturing error in the fuel pump assembly may result in a loss of fuel pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UB2
Recall Date: Oct 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Consumer Complaints
646 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Coolant in reservoir has been overheating since replacement of o-ring on pressure cap. I have take the car to the mechanic twice to find the solutions as to what could be causing this issue. The first time I was told it was not my radiator because I thought I had suffered damage to it from an accident a couple of years ago, and the second time they have flushed the system and told me there were no signs of leakage in the system. I have even speculated it could be the thermostat housing, so I got that replaced as well, but to no avail.
Corrective Action:
Coolant in reservoir has been overheating since replacement of o-ring on pressure cap. I have take the car to the mechanic twice to find the solutions as to what could be causing this issue. The first time I was told it was not my radiator because I thought I had suffered damage to it from an accident a couple of years ago, and the second time they have flushed the system and told me there were no signs of leakage in the system. I have even speculated it could be the thermostat housing, so I got that replaced as well, but to no avail.
Additional Notes:
Coolant in reservoir has been overheating since replacement of o-ring on pressure cap. I have take the car to the mechanic twice to find the solutions as to what could be causing this issue. The first time I was told it was not my radiator because I thought I had suffered damage to it from an accident a couple of years ago, and the second time they have flushed the system and told me there were no signs of leakage in the system. I have even speculated it could be the thermostat housing, so I got that replaced as well, but to no avail.
Mfg Campaign: 11451824
Recall Date: Feb 14, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Coolant in reservoir has been overheating since replacement of o-ring on pressure cap. I have take the car to the mechanic twice to find the solutions as to what could be causing this issue. The first time I was told it was not my radiator because I thought I had suffered damage to it from an accident a couple of years ago, and the second time they have flushed the system and told me there were no signs of leakage in the system. I have even speculated it could be the thermostat housing, so I got that replaced as well, but to no avail.
Corrective Action:
Coolant in reservoir has been overheating since replacement of o-ring on pressure cap. I have take the car to the mechanic twice to find the solutions as to what could be causing this issue. The first time I was told it was not my radiator because I thought I had suffered damage to it from an accident a couple of years ago, and the second time they have flushed the system and told me there were no signs of leakage in the system. I have even speculated it could be the thermostat housing, so I got that replaced as well, but to no avail.
Additional Notes:
Coolant in reservoir has been overheating since replacement of o-ring on pressure cap. I have take the car to the mechanic twice to find the solutions as to what could be causing this issue. The first time I was told it was not my radiator because I thought I had suffered damage to it from an accident a couple of years ago, and the second time they have flushed the system and told me there were no signs of leakage in the system. I have even speculated it could be the thermostat housing, so I got that replaced as well, but to no avail.
Mfg Campaign: 11451824
Recall Date: Feb 14, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle stops ramdonly. It has happened more than 3 times. I have not received a Manufacturer recall repair for the two reported isuues . Or a written confirmation that says that my VIN # is not affected. Thanks
Corrective Action:
Vehicle stops ramdonly. It has happened more than 3 times. I have not received a Manufacturer recall repair for the two reported isuues . Or a written confirmation that says that my VIN # is not affected. Thanks
Additional Notes:
Vehicle stops ramdonly. It has happened more than 3 times. I have not received a Manufacturer recall repair for the two reported isuues . Or a written confirmation that says that my VIN # is not affected. Thanks
Mfg Campaign: 11451547
Recall Date: Feb 11, 2022
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Vehicle stops ramdonly. It has happened more than 3 times. I have not received a Manufacturer recall repair for the two reported isuues . Or a written confirmation that says that my VIN # is not affected. Thanks
Corrective Action:
Vehicle stops ramdonly. It has happened more than 3 times. I have not received a Manufacturer recall repair for the two reported isuues . Or a written confirmation that says that my VIN # is not affected. Thanks
Additional Notes:
Vehicle stops ramdonly. It has happened more than 3 times. I have not received a Manufacturer recall repair for the two reported isuues . Or a written confirmation that says that my VIN # is not affected. Thanks
Mfg Campaign: 11451547
Recall Date: Feb 11, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
2018 Jeep Renegade will randomly stall described in this current recall 18V731000 Though searching my vin number shows no recall. This is a serious safety hazard and needs to be repaired asap
Corrective Action:
2018 Jeep Renegade will randomly stall described in this current recall 18V731000 Though searching my vin number shows no recall. This is a serious safety hazard and needs to be repaired asap
Additional Notes:
2018 Jeep Renegade will randomly stall described in this current recall 18V731000 Though searching my vin number shows no recall. This is a serious safety hazard and needs to be repaired asap
Mfg Campaign: 11446961
Recall Date: Jan 10, 2022
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
2018 Jeep Renegade will randomly stall described in this current recall 18V731000 Though searching my vin number shows no recall. This is a serious safety hazard and needs to be repaired asap
Corrective Action:
2018 Jeep Renegade will randomly stall described in this current recall 18V731000 Though searching my vin number shows no recall. This is a serious safety hazard and needs to be repaired asap
Additional Notes:
2018 Jeep Renegade will randomly stall described in this current recall 18V731000 Though searching my vin number shows no recall. This is a serious safety hazard and needs to be repaired asap
Mfg Campaign: 11446961
Recall Date: Jan 10, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On several occasions the sun roof will not close. when you try to close the vent it will open it self all the way and will not close. There have been times it started to rain and could not close it because it would move forward then go back all the way open. I took it to the dealer and they said if something is in the track it will not close. That includes water if you wash the windshield.
Corrective Action:
On several occasions the sun roof will not close. when you try to close the vent it will open it self all the way and will not close. There have been times it started to rain and could not close it because it would move forward then go back all the way open. I took it to the dealer and they said if something is in the track it will not close. That includes water if you wash the windshield.
Additional Notes:
On several occasions the sun roof will not close. when you try to close the vent it will open it self all the way and will not close. There have been times it started to rain and could not close it because it would move forward then go back all the way open. I took it to the dealer and they said if something is in the track it will not close. That includes water if you wash the windshield.
Mfg Campaign: 11443644
Recall Date: Dec 13, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Jeep Renegade. The contact stated that while driving at an undisclosed speed, the vehicle stalled. Upon inspection, it was discovered that the oil level was extremely low. The vehicle was towed to the local dealer who was unable to determine the cause of the failure. The contact indicated an oil consumption test had been performed. No further information was available. The manufacturer was notified of the failure. The failure mileage was 3,000
Corrective Action:
The contact owns a 2018 Jeep Renegade. The contact stated that while driving at an undisclosed speed, the vehicle stalled. Upon inspection, it was discovered that the oil level was extremely low. The vehicle was towed to the local dealer who was unable to determine the cause of the failure. The contact indicated an oil consumption test had been performed. No further information was available. The manufacturer was notified of the failure. The failure mileage was 3,000
Additional Notes:
The contact owns a 2018 Jeep Renegade. The contact stated that while driving at an undisclosed speed, the vehicle stalled. Upon inspection, it was discovered that the oil level was extremely low. The vehicle was towed to the local dealer who was unable to determine the cause of the failure. The contact indicated an oil consumption test had been performed. No further information was available. The manufacturer was notified of the failure. The failure mileage was 3,000
Mfg Campaign: 11443276
Recall Date: Dec 9, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
My engine has stalled on several different occasions after accelerating it will stall out with no warning. It will restart but usually takes a few attempts.
Corrective Action:
My engine has stalled on several different occasions after accelerating it will stall out with no warning. It will restart but usually takes a few attempts.
Additional Notes:
My engine has stalled on several different occasions after accelerating it will stall out with no warning. It will restart but usually takes a few attempts.
Mfg Campaign: 11441539
Recall Date: Nov 23, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
My jeep on 11/11/2021 just turned 60,000 miles the light came on change oil so I started it drove out of the drive way turned around the corner it said you can't shift in drive so I pulled over put it in park put my foot on the brake push the button to start it sound like a hissing sound then it would crank and start I got to the corner to stop and it died out put it in park put my foot on the brake and push the button to start did the same thing making like a hissing sound started to crank after a minute and a half and it seemed to do this in the morning although couple more times during the day. This is a serious problem it can cause an accident I think it's a fuel pump not getting enough fuel.
Corrective Action:
My jeep on 11/11/2021 just turned 60,000 miles the light came on change oil so I started it drove out of the drive way turned around the corner it said you can't shift in drive so I pulled over put it in park put my foot on the brake push the button to start it sound like a hissing sound then it would crank and start I got to the corner to stop and it died out put it in park put my foot on the brake and push the button to start did the same thing making like a hissing sound started to crank after a minute and a half and it seemed to do this in the morning although couple more times during the day. This is a serious problem it can cause an accident I think it's a fuel pump not getting enough fuel.
Additional Notes:
My jeep on 11/11/2021 just turned 60,000 miles the light came on change oil so I started it drove out of the drive way turned around the corner it said you can't shift in drive so I pulled over put it in park put my foot on the brake push the button to start it sound like a hissing sound then it would crank and start I got to the corner to stop and it died out put it in park put my foot on the brake and push the button to start did the same thing making like a hissing sound started to crank after a minute and a half and it seemed to do this in the morning although couple more times during the day. This is a serious problem it can cause an accident I think it's a fuel pump not getting enough fuel.
Mfg Campaign: 11440363
Recall Date: Nov 14, 2021
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My jeep on 11/11/2021 just turned 60,000 miles the light came on change oil so I started it drove out of the drive way turned around the corner it said you can't shift in drive so I pulled over put it in park put my foot on the brake push the button to start it sound like a hissing sound then it would crank and start I got to the corner to stop and it died out put it in park put my foot on the brake and push the button to start did the same thing making like a hissing sound started to crank after a minute and a half and it seemed to do this in the morning although couple more times during the day. This is a serious problem it can cause an accident I think it's a fuel pump not getting enough fuel.
Corrective Action:
My jeep on 11/11/2021 just turned 60,000 miles the light came on change oil so I started it drove out of the drive way turned around the corner it said you can't shift in drive so I pulled over put it in park put my foot on the brake push the button to start it sound like a hissing sound then it would crank and start I got to the corner to stop and it died out put it in park put my foot on the brake and push the button to start did the same thing making like a hissing sound started to crank after a minute and a half and it seemed to do this in the morning although couple more times during the day. This is a serious problem it can cause an accident I think it's a fuel pump not getting enough fuel.
Additional Notes:
My jeep on 11/11/2021 just turned 60,000 miles the light came on change oil so I started it drove out of the drive way turned around the corner it said you can't shift in drive so I pulled over put it in park put my foot on the brake push the button to start it sound like a hissing sound then it would crank and start I got to the corner to stop and it died out put it in park put my foot on the brake and push the button to start did the same thing making like a hissing sound started to crank after a minute and a half and it seemed to do this in the morning although couple more times during the day. This is a serious problem it can cause an accident I think it's a fuel pump not getting enough fuel.
Mfg Campaign: 11440363
Recall Date: Nov 14, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Car stalls / engine shuts off while driving. Engine will cut off while going over 30 mph. There have been many reports of this happening online on 2016 - 2018 Jeep Renegades.
Corrective Action:
Car stalls / engine shuts off while driving. Engine will cut off while going over 30 mph. There have been many reports of this happening online on 2016 - 2018 Jeep Renegades.
Additional Notes:
Car stalls / engine shuts off while driving. Engine will cut off while going over 30 mph. There have been many reports of this happening online on 2016 - 2018 Jeep Renegades.
Mfg Campaign: 11438328
Recall Date: Oct 27, 2021
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Car stalls / engine shuts off while driving. Engine will cut off while going over 30 mph. There have been many reports of this happening online on 2016 - 2018 Jeep Renegades.
Corrective Action:
Car stalls / engine shuts off while driving. Engine will cut off while going over 30 mph. There have been many reports of this happening online on 2016 - 2018 Jeep Renegades.
Additional Notes:
Car stalls / engine shuts off while driving. Engine will cut off while going over 30 mph. There have been many reports of this happening online on 2016 - 2018 Jeep Renegades.
Mfg Campaign: 11438328
Recall Date: Oct 27, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Jeep Renegade. The contact’s wife stated while driving approximately 20 MPH, the vehicle stalled. The contact stated that the check engine warning light was illuminated. The vehicle was not taken to a dealer to be diagnosed. The manufacturer was not informed of the failure. The failure mileage was approximately 74,000.
Corrective Action:
The contact owns a 2018 Jeep Renegade. The contact’s wife stated while driving approximately 20 MPH, the vehicle stalled. The contact stated that the check engine warning light was illuminated. The vehicle was not taken to a dealer to be diagnosed. The manufacturer was not informed of the failure. The failure mileage was approximately 74,000.
Additional Notes:
The contact owns a 2018 Jeep Renegade. The contact’s wife stated while driving approximately 20 MPH, the vehicle stalled. The contact stated that the check engine warning light was illuminated. The vehicle was not taken to a dealer to be diagnosed. The manufacturer was not informed of the failure. The failure mileage was approximately 74,000.
Mfg Campaign: 11436845
Recall Date: Oct 14, 2021
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
As we were headed onto the Interstate via the on ramp I-44 west in St. Robert MO we had the from passenger and driver side windows down and we heard a loud POP as the front tempered glass panel of our panoramic sunroof/moonrise shattered above us cutting my arm and back. Sunny day no vehicles in front or behind us to kick up a rock or anything. This is clearly a defect in the design of the 2018 panoramic glass panels as later models top glass have a different style and design.
Corrective Action:
As we were headed onto the Interstate via the on ramp I-44 west in St. Robert MO we had the from passenger and driver side windows down and we heard a loud POP as the front tempered glass panel of our panoramic sunroof/moonrise shattered above us cutting my arm and back. Sunny day no vehicles in front or behind us to kick up a rock or anything. This is clearly a defect in the design of the 2018 panoramic glass panels as later models top glass have a different style and design.
Additional Notes:
As we were headed onto the Interstate via the on ramp I-44 west in St. Robert MO we had the from passenger and driver side windows down and we heard a loud POP as the front tempered glass panel of our panoramic sunroof/moonrise shattered above us cutting my arm and back. Sunny day no vehicles in front or behind us to kick up a rock or anything. This is clearly a defect in the design of the 2018 panoramic glass panels as later models top glass have a different style and design.
Mfg Campaign: 11436154
Recall Date: Oct 9, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
My truck is using 2-3 quarts of oil a month and I have made over 7 trips to the dealer and still no resolve Jeep sold me a complete lemon and I'm not going to stop until I reach someone to get this matter taken care of.
Corrective Action:
My truck is using 2-3 quarts of oil a month and I have made over 7 trips to the dealer and still no resolve Jeep sold me a complete lemon and I'm not going to stop until I reach someone to get this matter taken care of.
Additional Notes:
My truck is using 2-3 quarts of oil a month and I have made over 7 trips to the dealer and still no resolve Jeep sold me a complete lemon and I'm not going to stop until I reach someone to get this matter taken care of.
Mfg Campaign: 11435466
Recall Date: Oct 4, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My truck is using 2-3 quarts of oil a month and I have made over 7 trips to the dealer and still no resolve Jeep sold me a complete lemon and I'm not going to stop until I reach someone to get this matter taken care of.
Corrective Action:
My truck is using 2-3 quarts of oil a month and I have made over 7 trips to the dealer and still no resolve Jeep sold me a complete lemon and I'm not going to stop until I reach someone to get this matter taken care of.
Additional Notes:
My truck is using 2-3 quarts of oil a month and I have made over 7 trips to the dealer and still no resolve Jeep sold me a complete lemon and I'm not going to stop until I reach someone to get this matter taken care of.
Mfg Campaign: 11435466
Recall Date: Oct 4, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I bought this car as a 1 year old vehicle with less than 20k miles. Since my first oil change, my mechanics have mentioned that it is losing quite a bit of oil. The jeep has died in intersections 9x due to low oil pressure. The vehicle crossed 60k miles a month ago, and is now misfiring. After a leak down test was performed, they stated that the engine needs to be replaced due to a 40% leak on cylinder 3 and a 30% on all other cylinders. Unfortunately, the engine is now out of warranty.
Corrective Action:
I bought this car as a 1 year old vehicle with less than 20k miles. Since my first oil change, my mechanics have mentioned that it is losing quite a bit of oil. The jeep has died in intersections 9x due to low oil pressure. The vehicle crossed 60k miles a month ago, and is now misfiring. After a leak down test was performed, they stated that the engine needs to be replaced due to a 40% leak on cylinder 3 and a 30% on all other cylinders. Unfortunately, the engine is now out of warranty.
Additional Notes:
I bought this car as a 1 year old vehicle with less than 20k miles. Since my first oil change, my mechanics have mentioned that it is losing quite a bit of oil. The jeep has died in intersections 9x due to low oil pressure. The vehicle crossed 60k miles a month ago, and is now misfiring. After a leak down test was performed, they stated that the engine needs to be replaced due to a 40% leak on cylinder 3 and a 30% on all other cylinders. Unfortunately, the engine is now out of warranty.
Mfg Campaign: 11434028
Recall Date: Sep 23, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I have had 4 incidents now where I made a right hand turn and the car stalled in the middle of the road. Turned the engine off, attempted to restart. The engine would try to fire, but would take several tries, then would start roughly. Then would run fine.
Corrective Action:
I have had 4 incidents now where I made a right hand turn and the car stalled in the middle of the road. Turned the engine off, attempted to restart. The engine would try to fire, but would take several tries, then would start roughly. Then would run fine.
Additional Notes:
I have had 4 incidents now where I made a right hand turn and the car stalled in the middle of the road. Turned the engine off, attempted to restart. The engine would try to fire, but would take several tries, then would start roughly. Then would run fine.
Mfg Campaign: 11431399
Recall Date: Sep 1, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I have had 4 incidents now where I made a right hand turn and the car stalled in the middle of the road. Turned the engine off, attempted to restart. The engine would try to fire, but would take several tries, then would start roughly. Then would run fine.
Corrective Action:
I have had 4 incidents now where I made a right hand turn and the car stalled in the middle of the road. Turned the engine off, attempted to restart. The engine would try to fire, but would take several tries, then would start roughly. Then would run fine.
Additional Notes:
I have had 4 incidents now where I made a right hand turn and the car stalled in the middle of the road. Turned the engine off, attempted to restart. The engine would try to fire, but would take several tries, then would start roughly. Then would run fine.
Mfg Campaign: 11431399
Recall Date: Sep 1, 2021
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