Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Journey, Jeep Compass, and Jeep Patriot vehicles manufactured May 9, 2016, to July 15, 2016. The crankshaft or camshaft sensor may only work intermittently, causing the engine to stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S89
Recall Date: Dec 16, 2016
Consumer Complaints
719 ComplaintsChrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
SHIFTS FROM D TO 1ST ON ITS OWN: FROM A STOP, THE 2016 JEEP PATRIOT SEMI-AUTOMATIC TRANSMISSION DROPS TO FIRST GEAR ON ITS OWN. THERE IS NO INDICATION UNTIL THE DRIVER HAS PULLED INTO TRAFFIC AND HAS NO ACCELERATION POWER. THE DASH LIGHT INDICATES THE VEHICLE IS IN 1ST GEAR, BUT THE DRIVER WAS NOT EXPECTING THIS AND MUST EITHER GUN THE ENGINE AND TAKE RPMS OFF THE CHART TO AVOID A CRASH FROM ONCOMING VEHICLES, OR MANUALLY SHIFT THE VEHICLE TO N OR P AND THEN RETURN TO D FOR A TYPE OF "RESET". THE ISSUE IS INTERMITTANT. THE DEALERSHIP WHERE WE BOUGHT THE VEHICLE CANNOT REPLICATE THE PROBLEM (IN TO SHOP 3X FOR THIS ISSUE). THEY REPLACED THE STICK SENSOR AND OPENED TWO SEPARATE STARON PACKS WITH JEEP ENGINEERS. BUT THE PROBLEM CONTINUES. I SUSPECT ITS TRANSMISSION ($$) RELATED OR ELECTRICAL ($$). MOVING ON TO NEW DEALERSHIP SERVICE. FINGERS CROSSED. CRUISE CONTROL: WHEN CRUISE ENGAGED AT 70-75 MPH ON OPEN HWY, HAD TO SLOW FOR TRAFFIC. SPEED DROPPED DOWN TO ABOUT 60-65. WHEN REENGAGED CRUISE, THE VEHICLE ACCELERATED UNCONTROLLABLY--RPMS SHOT THROUGH THE ROOF. HAD TO TAP THE BREAKS TO DISENGAGE CRUISE AND WHOLE FAMILY EXPERIENCED A HARD LURCH. REPORTED ISSUE TO JEEP SERVICE AS PERHAPS RELATED TO ISSUE WITH DOWNSHIFTING TO FIRST. RESPONSE WAS THAT THIS WAS NORMAL. SEATBELTS: WHEN A PERSON WEIGHING MORE THAN 230LBS SITS IN THE FRONT SEATS, THE SEAT BELT WARNING SOUND DINGS AS IF THE BELT IS NOT ENGAGED. THE DEALERSHIP REPLACED SENSORS IN BOTH FRONT SEATS. PROBLEM RESOLVED.
Corrective Action:
SHIFTS FROM D TO 1ST ON ITS OWN: FROM A STOP, THE 2016 JEEP PATRIOT SEMI-AUTOMATIC TRANSMISSION DROPS TO FIRST GEAR ON ITS OWN. THERE IS NO INDICATION UNTIL THE DRIVER HAS PULLED INTO TRAFFIC AND HAS NO ACCELERATION POWER. THE DASH LIGHT INDICATES THE VEHICLE IS IN 1ST GEAR, BUT THE DRIVER WAS NOT EXPECTING THIS AND MUST EITHER GUN THE ENGINE AND TAKE RPMS OFF THE CHART TO AVOID A CRASH FROM ONCOMING VEHICLES, OR MANUALLY SHIFT THE VEHICLE TO N OR P AND THEN RETURN TO D FOR A TYPE OF "RESET". THE ISSUE IS INTERMITTANT. THE DEALERSHIP WHERE WE BOUGHT THE VEHICLE CANNOT REPLICATE THE PROBLEM (IN TO SHOP 3X FOR THIS ISSUE). THEY REPLACED THE STICK SENSOR AND OPENED TWO SEPARATE STARON PACKS WITH JEEP ENGINEERS. BUT THE PROBLEM CONTINUES. I SUSPECT ITS TRANSMISSION ($$) RELATED OR ELECTRICAL ($$). MOVING ON TO NEW DEALERSHIP SERVICE. FINGERS CROSSED. CRUISE CONTROL: WHEN CRUISE ENGAGED AT 70-75 MPH ON OPEN HWY, HAD TO SLOW FOR TRAFFIC. SPEED DROPPED DOWN TO ABOUT 60-65. WHEN REENGAGED CRUISE, THE VEHICLE ACCELERATED UNCONTROLLABLY--RPMS SHOT THROUGH THE ROOF. HAD TO TAP THE BREAKS TO DISENGAGE CRUISE AND WHOLE FAMILY EXPERIENCED A HARD LURCH. REPORTED ISSUE TO JEEP SERVICE AS PERHAPS RELATED TO ISSUE WITH DOWNSHIFTING TO FIRST. RESPONSE WAS THAT THIS WAS NORMAL. SEATBELTS: WHEN A PERSON WEIGHING MORE THAN 230LBS SITS IN THE FRONT SEATS, THE SEAT BELT WARNING SOUND DINGS AS IF THE BELT IS NOT ENGAGED. THE DEALERSHIP REPLACED SENSORS IN BOTH FRONT SEATS. PROBLEM RESOLVED.
Additional Notes:
SHIFTS FROM D TO 1ST ON ITS OWN: FROM A STOP, THE 2016 JEEP PATRIOT SEMI-AUTOMATIC TRANSMISSION DROPS TO FIRST GEAR ON ITS OWN. THERE IS NO INDICATION UNTIL THE DRIVER HAS PULLED INTO TRAFFIC AND HAS NO ACCELERATION POWER. THE DASH LIGHT INDICATES THE VEHICLE IS IN 1ST GEAR, BUT THE DRIVER WAS NOT EXPECTING THIS AND MUST EITHER GUN THE ENGINE AND TAKE RPMS OFF THE CHART TO AVOID A CRASH FROM ONCOMING VEHICLES, OR MANUALLY SHIFT THE VEHICLE TO N OR P AND THEN RETURN TO D FOR A TYPE OF "RESET". THE ISSUE IS INTERMITTANT. THE DEALERSHIP WHERE WE BOUGHT THE VEHICLE CANNOT REPLICATE THE PROBLEM (IN TO SHOP 3X FOR THIS ISSUE). THEY REPLACED THE STICK SENSOR AND OPENED TWO SEPARATE STARON PACKS WITH JEEP ENGINEERS. BUT THE PROBLEM CONTINUES. I SUSPECT ITS TRANSMISSION ($$) RELATED OR ELECTRICAL ($$). MOVING ON TO NEW DEALERSHIP SERVICE. FINGERS CROSSED. CRUISE CONTROL: WHEN CRUISE ENGAGED AT 70-75 MPH ON OPEN HWY, HAD TO SLOW FOR TRAFFIC. SPEED DROPPED DOWN TO ABOUT 60-65. WHEN REENGAGED CRUISE, THE VEHICLE ACCELERATED UNCONTROLLABLY--RPMS SHOT THROUGH THE ROOF. HAD TO TAP THE BREAKS TO DISENGAGE CRUISE AND WHOLE FAMILY EXPERIENCED A HARD LURCH. REPORTED ISSUE TO JEEP SERVICE AS PERHAPS RELATED TO ISSUE WITH DOWNSHIFTING TO FIRST. RESPONSE WAS THAT THIS WAS NORMAL. SEATBELTS: WHEN A PERSON WEIGHING MORE THAN 230LBS SITS IN THE FRONT SEATS, THE SEAT BELT WARNING SOUND DINGS AS IF THE BELT IS NOT ENGAGED. THE DEALERSHIP REPLACED SENSORS IN BOTH FRONT SEATS. PROBLEM RESOLVED.
Mfg Campaign: 11012865
Recall Date: Aug 4, 2017
Chrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
SHIFTS FROM D TO 1ST ON ITS OWN: FROM A STOP, THE 2016 JEEP PATRIOT SEMI-AUTOMATIC TRANSMISSION DROPS TO FIRST GEAR ON ITS OWN. THERE IS NO INDICATION UNTIL THE DRIVER HAS PULLED INTO TRAFFIC AND HAS NO ACCELERATION POWER. THE DASH LIGHT INDICATES THE VEHICLE IS IN 1ST GEAR, BUT THE DRIVER WAS NOT EXPECTING THIS AND MUST EITHER GUN THE ENGINE AND TAKE RPMS OFF THE CHART TO AVOID A CRASH FROM ONCOMING VEHICLES, OR MANUALLY SHIFT THE VEHICLE TO N OR P AND THEN RETURN TO D FOR A TYPE OF "RESET". THE ISSUE IS INTERMITTANT. THE DEALERSHIP WHERE WE BOUGHT THE VEHICLE CANNOT REPLICATE THE PROBLEM (IN TO SHOP 3X FOR THIS ISSUE). THEY REPLACED THE STICK SENSOR AND OPENED TWO SEPARATE STARON PACKS WITH JEEP ENGINEERS. BUT THE PROBLEM CONTINUES. I SUSPECT ITS TRANSMISSION ($$) RELATED OR ELECTRICAL ($$). MOVING ON TO NEW DEALERSHIP SERVICE. FINGERS CROSSED. CRUISE CONTROL: WHEN CRUISE ENGAGED AT 70-75 MPH ON OPEN HWY, HAD TO SLOW FOR TRAFFIC. SPEED DROPPED DOWN TO ABOUT 60-65. WHEN REENGAGED CRUISE, THE VEHICLE ACCELERATED UNCONTROLLABLY--RPMS SHOT THROUGH THE ROOF. HAD TO TAP THE BREAKS TO DISENGAGE CRUISE AND WHOLE FAMILY EXPERIENCED A HARD LURCH. REPORTED ISSUE TO JEEP SERVICE AS PERHAPS RELATED TO ISSUE WITH DOWNSHIFTING TO FIRST. RESPONSE WAS THAT THIS WAS NORMAL. SEATBELTS: WHEN A PERSON WEIGHING MORE THAN 230LBS SITS IN THE FRONT SEATS, THE SEAT BELT WARNING SOUND DINGS AS IF THE BELT IS NOT ENGAGED. THE DEALERSHIP REPLACED SENSORS IN BOTH FRONT SEATS. PROBLEM RESOLVED.
Corrective Action:
SHIFTS FROM D TO 1ST ON ITS OWN: FROM A STOP, THE 2016 JEEP PATRIOT SEMI-AUTOMATIC TRANSMISSION DROPS TO FIRST GEAR ON ITS OWN. THERE IS NO INDICATION UNTIL THE DRIVER HAS PULLED INTO TRAFFIC AND HAS NO ACCELERATION POWER. THE DASH LIGHT INDICATES THE VEHICLE IS IN 1ST GEAR, BUT THE DRIVER WAS NOT EXPECTING THIS AND MUST EITHER GUN THE ENGINE AND TAKE RPMS OFF THE CHART TO AVOID A CRASH FROM ONCOMING VEHICLES, OR MANUALLY SHIFT THE VEHICLE TO N OR P AND THEN RETURN TO D FOR A TYPE OF "RESET". THE ISSUE IS INTERMITTANT. THE DEALERSHIP WHERE WE BOUGHT THE VEHICLE CANNOT REPLICATE THE PROBLEM (IN TO SHOP 3X FOR THIS ISSUE). THEY REPLACED THE STICK SENSOR AND OPENED TWO SEPARATE STARON PACKS WITH JEEP ENGINEERS. BUT THE PROBLEM CONTINUES. I SUSPECT ITS TRANSMISSION ($$) RELATED OR ELECTRICAL ($$). MOVING ON TO NEW DEALERSHIP SERVICE. FINGERS CROSSED. CRUISE CONTROL: WHEN CRUISE ENGAGED AT 70-75 MPH ON OPEN HWY, HAD TO SLOW FOR TRAFFIC. SPEED DROPPED DOWN TO ABOUT 60-65. WHEN REENGAGED CRUISE, THE VEHICLE ACCELERATED UNCONTROLLABLY--RPMS SHOT THROUGH THE ROOF. HAD TO TAP THE BREAKS TO DISENGAGE CRUISE AND WHOLE FAMILY EXPERIENCED A HARD LURCH. REPORTED ISSUE TO JEEP SERVICE AS PERHAPS RELATED TO ISSUE WITH DOWNSHIFTING TO FIRST. RESPONSE WAS THAT THIS WAS NORMAL. SEATBELTS: WHEN A PERSON WEIGHING MORE THAN 230LBS SITS IN THE FRONT SEATS, THE SEAT BELT WARNING SOUND DINGS AS IF THE BELT IS NOT ENGAGED. THE DEALERSHIP REPLACED SENSORS IN BOTH FRONT SEATS. PROBLEM RESOLVED.
Additional Notes:
SHIFTS FROM D TO 1ST ON ITS OWN: FROM A STOP, THE 2016 JEEP PATRIOT SEMI-AUTOMATIC TRANSMISSION DROPS TO FIRST GEAR ON ITS OWN. THERE IS NO INDICATION UNTIL THE DRIVER HAS PULLED INTO TRAFFIC AND HAS NO ACCELERATION POWER. THE DASH LIGHT INDICATES THE VEHICLE IS IN 1ST GEAR, BUT THE DRIVER WAS NOT EXPECTING THIS AND MUST EITHER GUN THE ENGINE AND TAKE RPMS OFF THE CHART TO AVOID A CRASH FROM ONCOMING VEHICLES, OR MANUALLY SHIFT THE VEHICLE TO N OR P AND THEN RETURN TO D FOR A TYPE OF "RESET". THE ISSUE IS INTERMITTANT. THE DEALERSHIP WHERE WE BOUGHT THE VEHICLE CANNOT REPLICATE THE PROBLEM (IN TO SHOP 3X FOR THIS ISSUE). THEY REPLACED THE STICK SENSOR AND OPENED TWO SEPARATE STARON PACKS WITH JEEP ENGINEERS. BUT THE PROBLEM CONTINUES. I SUSPECT ITS TRANSMISSION ($$) RELATED OR ELECTRICAL ($$). MOVING ON TO NEW DEALERSHIP SERVICE. FINGERS CROSSED. CRUISE CONTROL: WHEN CRUISE ENGAGED AT 70-75 MPH ON OPEN HWY, HAD TO SLOW FOR TRAFFIC. SPEED DROPPED DOWN TO ABOUT 60-65. WHEN REENGAGED CRUISE, THE VEHICLE ACCELERATED UNCONTROLLABLY--RPMS SHOT THROUGH THE ROOF. HAD TO TAP THE BREAKS TO DISENGAGE CRUISE AND WHOLE FAMILY EXPERIENCED A HARD LURCH. REPORTED ISSUE TO JEEP SERVICE AS PERHAPS RELATED TO ISSUE WITH DOWNSHIFTING TO FIRST. RESPONSE WAS THAT THIS WAS NORMAL. SEATBELTS: WHEN A PERSON WEIGHING MORE THAN 230LBS SITS IN THE FRONT SEATS, THE SEAT BELT WARNING SOUND DINGS AS IF THE BELT IS NOT ENGAGED. THE DEALERSHIP REPLACED SENSORS IN BOTH FRONT SEATS. PROBLEM RESOLVED.
Mfg Campaign: 11012865
Recall Date: Aug 4, 2017
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
SHIFTS FROM D TO 1ST ON ITS OWN: FROM A STOP, THE 2016 JEEP PATRIOT SEMI-AUTOMATIC TRANSMISSION DROPS TO FIRST GEAR ON ITS OWN. THERE IS NO INDICATION UNTIL THE DRIVER HAS PULLED INTO TRAFFIC AND HAS NO ACCELERATION POWER. THE DASH LIGHT INDICATES THE VEHICLE IS IN 1ST GEAR, BUT THE DRIVER WAS NOT EXPECTING THIS AND MUST EITHER GUN THE ENGINE AND TAKE RPMS OFF THE CHART TO AVOID A CRASH FROM ONCOMING VEHICLES, OR MANUALLY SHIFT THE VEHICLE TO N OR P AND THEN RETURN TO D FOR A TYPE OF "RESET". THE ISSUE IS INTERMITTANT. THE DEALERSHIP WHERE WE BOUGHT THE VEHICLE CANNOT REPLICATE THE PROBLEM (IN TO SHOP 3X FOR THIS ISSUE). THEY REPLACED THE STICK SENSOR AND OPENED TWO SEPARATE STARON PACKS WITH JEEP ENGINEERS. BUT THE PROBLEM CONTINUES. I SUSPECT ITS TRANSMISSION ($$) RELATED OR ELECTRICAL ($$). MOVING ON TO NEW DEALERSHIP SERVICE. FINGERS CROSSED. CRUISE CONTROL: WHEN CRUISE ENGAGED AT 70-75 MPH ON OPEN HWY, HAD TO SLOW FOR TRAFFIC. SPEED DROPPED DOWN TO ABOUT 60-65. WHEN REENGAGED CRUISE, THE VEHICLE ACCELERATED UNCONTROLLABLY--RPMS SHOT THROUGH THE ROOF. HAD TO TAP THE BREAKS TO DISENGAGE CRUISE AND WHOLE FAMILY EXPERIENCED A HARD LURCH. REPORTED ISSUE TO JEEP SERVICE AS PERHAPS RELATED TO ISSUE WITH DOWNSHIFTING TO FIRST. RESPONSE WAS THAT THIS WAS NORMAL. SEATBELTS: WHEN A PERSON WEIGHING MORE THAN 230LBS SITS IN THE FRONT SEATS, THE SEAT BELT WARNING SOUND DINGS AS IF THE BELT IS NOT ENGAGED. THE DEALERSHIP REPLACED SENSORS IN BOTH FRONT SEATS. PROBLEM RESOLVED.
Corrective Action:
SHIFTS FROM D TO 1ST ON ITS OWN: FROM A STOP, THE 2016 JEEP PATRIOT SEMI-AUTOMATIC TRANSMISSION DROPS TO FIRST GEAR ON ITS OWN. THERE IS NO INDICATION UNTIL THE DRIVER HAS PULLED INTO TRAFFIC AND HAS NO ACCELERATION POWER. THE DASH LIGHT INDICATES THE VEHICLE IS IN 1ST GEAR, BUT THE DRIVER WAS NOT EXPECTING THIS AND MUST EITHER GUN THE ENGINE AND TAKE RPMS OFF THE CHART TO AVOID A CRASH FROM ONCOMING VEHICLES, OR MANUALLY SHIFT THE VEHICLE TO N OR P AND THEN RETURN TO D FOR A TYPE OF "RESET". THE ISSUE IS INTERMITTANT. THE DEALERSHIP WHERE WE BOUGHT THE VEHICLE CANNOT REPLICATE THE PROBLEM (IN TO SHOP 3X FOR THIS ISSUE). THEY REPLACED THE STICK SENSOR AND OPENED TWO SEPARATE STARON PACKS WITH JEEP ENGINEERS. BUT THE PROBLEM CONTINUES. I SUSPECT ITS TRANSMISSION ($$) RELATED OR ELECTRICAL ($$). MOVING ON TO NEW DEALERSHIP SERVICE. FINGERS CROSSED. CRUISE CONTROL: WHEN CRUISE ENGAGED AT 70-75 MPH ON OPEN HWY, HAD TO SLOW FOR TRAFFIC. SPEED DROPPED DOWN TO ABOUT 60-65. WHEN REENGAGED CRUISE, THE VEHICLE ACCELERATED UNCONTROLLABLY--RPMS SHOT THROUGH THE ROOF. HAD TO TAP THE BREAKS TO DISENGAGE CRUISE AND WHOLE FAMILY EXPERIENCED A HARD LURCH. REPORTED ISSUE TO JEEP SERVICE AS PERHAPS RELATED TO ISSUE WITH DOWNSHIFTING TO FIRST. RESPONSE WAS THAT THIS WAS NORMAL. SEATBELTS: WHEN A PERSON WEIGHING MORE THAN 230LBS SITS IN THE FRONT SEATS, THE SEAT BELT WARNING SOUND DINGS AS IF THE BELT IS NOT ENGAGED. THE DEALERSHIP REPLACED SENSORS IN BOTH FRONT SEATS. PROBLEM RESOLVED.
Additional Notes:
SHIFTS FROM D TO 1ST ON ITS OWN: FROM A STOP, THE 2016 JEEP PATRIOT SEMI-AUTOMATIC TRANSMISSION DROPS TO FIRST GEAR ON ITS OWN. THERE IS NO INDICATION UNTIL THE DRIVER HAS PULLED INTO TRAFFIC AND HAS NO ACCELERATION POWER. THE DASH LIGHT INDICATES THE VEHICLE IS IN 1ST GEAR, BUT THE DRIVER WAS NOT EXPECTING THIS AND MUST EITHER GUN THE ENGINE AND TAKE RPMS OFF THE CHART TO AVOID A CRASH FROM ONCOMING VEHICLES, OR MANUALLY SHIFT THE VEHICLE TO N OR P AND THEN RETURN TO D FOR A TYPE OF "RESET". THE ISSUE IS INTERMITTANT. THE DEALERSHIP WHERE WE BOUGHT THE VEHICLE CANNOT REPLICATE THE PROBLEM (IN TO SHOP 3X FOR THIS ISSUE). THEY REPLACED THE STICK SENSOR AND OPENED TWO SEPARATE STARON PACKS WITH JEEP ENGINEERS. BUT THE PROBLEM CONTINUES. I SUSPECT ITS TRANSMISSION ($$) RELATED OR ELECTRICAL ($$). MOVING ON TO NEW DEALERSHIP SERVICE. FINGERS CROSSED. CRUISE CONTROL: WHEN CRUISE ENGAGED AT 70-75 MPH ON OPEN HWY, HAD TO SLOW FOR TRAFFIC. SPEED DROPPED DOWN TO ABOUT 60-65. WHEN REENGAGED CRUISE, THE VEHICLE ACCELERATED UNCONTROLLABLY--RPMS SHOT THROUGH THE ROOF. HAD TO TAP THE BREAKS TO DISENGAGE CRUISE AND WHOLE FAMILY EXPERIENCED A HARD LURCH. REPORTED ISSUE TO JEEP SERVICE AS PERHAPS RELATED TO ISSUE WITH DOWNSHIFTING TO FIRST. RESPONSE WAS THAT THIS WAS NORMAL. SEATBELTS: WHEN A PERSON WEIGHING MORE THAN 230LBS SITS IN THE FRONT SEATS, THE SEAT BELT WARNING SOUND DINGS AS IF THE BELT IS NOT ENGAGED. THE DEALERSHIP REPLACED SENSORS IN BOTH FRONT SEATS. PROBLEM RESOLVED.
Mfg Campaign: 11012865
Recall Date: Aug 4, 2017
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE DRIVING AT 10 MPH ON TRAFFIC ENTERING THE UNIVERSITY THE STEERING GRADUALLY BECAME STIFFER, UNTIL THE ENGINE SUDDENLY TURNOFF BY ITSELF, LOOSING ALL THE CONTROLS OF THE CAR. NO SENSORS OR SAFETY LIGHTS WENT ON AT THE TIME OF THE INCIDENT. AFTER A FEW MINUTES I TURNED THAT CAR BACK ON AND EVERYTHING WAS IN WORKING ORDER. I CALLED THE ROAD ASSISTANCE AND INFORMED THE DEALER SINCE THE CAR WAS SERVICED BACK ON FEBRUARY 23, 2017 DUE TO A SAFETY RECALL NOTICE S89 - CRANKSHAFT CAMSHAFT SENSOR, AT A HIGHER SPEED THIS INCIDENT COULD HAVE RESULTED IN A MAYOR COLLISION. THE SERVICE DEPARTMENT OF BENITEZ CHRYSLER IS EVALUATING THE CAUSE. SO FAR THE DIAGNOSTICS INDICATE A STOP LAND SWITCH FAILURE AT THE BREAK. I INDICATED THAT THEY HAVE TO CALL CHRYSLER AND ODI-NHTSA IN ORDER TO REPORT THE INCIDENT AND LOOK FOR GUIDANCE, SINCE I WILL NOT EXPOSE ANY LIFE ON A NEW CAR UNRESOLVED SAFETY PROBLEM.
Corrective Action:
WHILE DRIVING AT 10 MPH ON TRAFFIC ENTERING THE UNIVERSITY THE STEERING GRADUALLY BECAME STIFFER, UNTIL THE ENGINE SUDDENLY TURNOFF BY ITSELF, LOOSING ALL THE CONTROLS OF THE CAR. NO SENSORS OR SAFETY LIGHTS WENT ON AT THE TIME OF THE INCIDENT. AFTER A FEW MINUTES I TURNED THAT CAR BACK ON AND EVERYTHING WAS IN WORKING ORDER. I CALLED THE ROAD ASSISTANCE AND INFORMED THE DEALER SINCE THE CAR WAS SERVICED BACK ON FEBRUARY 23, 2017 DUE TO A SAFETY RECALL NOTICE S89 - CRANKSHAFT CAMSHAFT SENSOR, AT A HIGHER SPEED THIS INCIDENT COULD HAVE RESULTED IN A MAYOR COLLISION. THE SERVICE DEPARTMENT OF BENITEZ CHRYSLER IS EVALUATING THE CAUSE. SO FAR THE DIAGNOSTICS INDICATE A STOP LAND SWITCH FAILURE AT THE BREAK. I INDICATED THAT THEY HAVE TO CALL CHRYSLER AND ODI-NHTSA IN ORDER TO REPORT THE INCIDENT AND LOOK FOR GUIDANCE, SINCE I WILL NOT EXPOSE ANY LIFE ON A NEW CAR UNRESOLVED SAFETY PROBLEM.
Additional Notes:
WHILE DRIVING AT 10 MPH ON TRAFFIC ENTERING THE UNIVERSITY THE STEERING GRADUALLY BECAME STIFFER, UNTIL THE ENGINE SUDDENLY TURNOFF BY ITSELF, LOOSING ALL THE CONTROLS OF THE CAR. NO SENSORS OR SAFETY LIGHTS WENT ON AT THE TIME OF THE INCIDENT. AFTER A FEW MINUTES I TURNED THAT CAR BACK ON AND EVERYTHING WAS IN WORKING ORDER. I CALLED THE ROAD ASSISTANCE AND INFORMED THE DEALER SINCE THE CAR WAS SERVICED BACK ON FEBRUARY 23, 2017 DUE TO A SAFETY RECALL NOTICE S89 - CRANKSHAFT CAMSHAFT SENSOR, AT A HIGHER SPEED THIS INCIDENT COULD HAVE RESULTED IN A MAYOR COLLISION. THE SERVICE DEPARTMENT OF BENITEZ CHRYSLER IS EVALUATING THE CAUSE. SO FAR THE DIAGNOSTICS INDICATE A STOP LAND SWITCH FAILURE AT THE BREAK. I INDICATED THAT THEY HAVE TO CALL CHRYSLER AND ODI-NHTSA IN ORDER TO REPORT THE INCIDENT AND LOOK FOR GUIDANCE, SINCE I WILL NOT EXPOSE ANY LIFE ON A NEW CAR UNRESOLVED SAFETY PROBLEM.
Mfg Campaign: 11005900
Recall Date: Jul 17, 2017
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNED A 2016 JEEP PATRIOT. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT LOST CONTROL OF THE VEHICLE AND IT ROLLED OVER. THE POWER STEERING FUNCTION BECAME INOPERABLE AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED A MINOR ANKLE INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND WAS NOT REPAIRED. THE CONTACT WAS CONCERNED THAT THE FAILURE MENTIONED IN NHTSA CAMPAIGN NUMBER: 16V907000 (ENGINE AND ENGINE COOLING) CONTRIBUTED TO THE CRASH. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS INFORMED THAT THE VEHICLE WAS NOT BEING DRIVEN AT A SPEED THAT WOULD FACILITATE THE DEPLOYMENT OF THE AIR BAGS. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 17,000. ..UPDATED 07/31/17 *BF *JS
Corrective Action:
TL* THE CONTACT OWNED A 2016 JEEP PATRIOT. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT LOST CONTROL OF THE VEHICLE AND IT ROLLED OVER. THE POWER STEERING FUNCTION BECAME INOPERABLE AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED A MINOR ANKLE INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND WAS NOT REPAIRED. THE CONTACT WAS CONCERNED THAT THE FAILURE MENTIONED IN NHTSA CAMPAIGN NUMBER: 16V907000 (ENGINE AND ENGINE COOLING) CONTRIBUTED TO THE CRASH. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS INFORMED THAT THE VEHICLE WAS NOT BEING DRIVEN AT A SPEED THAT WOULD FACILITATE THE DEPLOYMENT OF THE AIR BAGS. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 17,000. ..UPDATED 07/31/17 *BF *JS
Additional Notes:
TL* THE CONTACT OWNED A 2016 JEEP PATRIOT. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT LOST CONTROL OF THE VEHICLE AND IT ROLLED OVER. THE POWER STEERING FUNCTION BECAME INOPERABLE AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED A MINOR ANKLE INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND WAS NOT REPAIRED. THE CONTACT WAS CONCERNED THAT THE FAILURE MENTIONED IN NHTSA CAMPAIGN NUMBER: 16V907000 (ENGINE AND ENGINE COOLING) CONTRIBUTED TO THE CRASH. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS INFORMED THAT THE VEHICLE WAS NOT BEING DRIVEN AT A SPEED THAT WOULD FACILITATE THE DEPLOYMENT OF THE AIR BAGS. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 17,000. ..UPDATED 07/31/17 *BF *JS
Mfg Campaign: 10994152
Recall Date: Jun 9, 2017
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNED A 2016 JEEP PATRIOT. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT LOST CONTROL OF THE VEHICLE AND IT ROLLED OVER. THE POWER STEERING FUNCTION BECAME INOPERABLE AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED A MINOR ANKLE INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND WAS NOT REPAIRED. THE CONTACT WAS CONCERNED THAT THE FAILURE MENTIONED IN NHTSA CAMPAIGN NUMBER: 16V907000 (ENGINE AND ENGINE COOLING) CONTRIBUTED TO THE CRASH. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS INFORMED THAT THE VEHICLE WAS NOT BEING DRIVEN AT A SPEED THAT WOULD FACILITATE THE DEPLOYMENT OF THE AIR BAGS. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 17,000. ..UPDATED 07/31/17 *BF *JS
Corrective Action:
TL* THE CONTACT OWNED A 2016 JEEP PATRIOT. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT LOST CONTROL OF THE VEHICLE AND IT ROLLED OVER. THE POWER STEERING FUNCTION BECAME INOPERABLE AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED A MINOR ANKLE INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND WAS NOT REPAIRED. THE CONTACT WAS CONCERNED THAT THE FAILURE MENTIONED IN NHTSA CAMPAIGN NUMBER: 16V907000 (ENGINE AND ENGINE COOLING) CONTRIBUTED TO THE CRASH. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS INFORMED THAT THE VEHICLE WAS NOT BEING DRIVEN AT A SPEED THAT WOULD FACILITATE THE DEPLOYMENT OF THE AIR BAGS. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 17,000. ..UPDATED 07/31/17 *BF *JS
Additional Notes:
TL* THE CONTACT OWNED A 2016 JEEP PATRIOT. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT LOST CONTROL OF THE VEHICLE AND IT ROLLED OVER. THE POWER STEERING FUNCTION BECAME INOPERABLE AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED A MINOR ANKLE INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND WAS NOT REPAIRED. THE CONTACT WAS CONCERNED THAT THE FAILURE MENTIONED IN NHTSA CAMPAIGN NUMBER: 16V907000 (ENGINE AND ENGINE COOLING) CONTRIBUTED TO THE CRASH. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS INFORMED THAT THE VEHICLE WAS NOT BEING DRIVEN AT A SPEED THAT WOULD FACILITATE THE DEPLOYMENT OF THE AIR BAGS. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 17,000. ..UPDATED 07/31/17 *BF *JS
Mfg Campaign: 10994152
Recall Date: Jun 9, 2017
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V907000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACT AT 520-258-6076 AND CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PART WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. ..UPDATED 07/21/17 *BF THE CONSUMER STATED THE DEALER/MANUFACTURER REFUSED TO SEND THE AVAILABLE PARTS TO A DEALER THAT IS CLOSER IN ORDER FOR THE REPAIR TO BE COMPLETED. UPDATED 07/25/2017*JS
Corrective Action:
TL* THE CONTACT OWNS A 2016 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V907000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACT AT 520-258-6076 AND CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PART WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. ..UPDATED 07/21/17 *BF THE CONSUMER STATED THE DEALER/MANUFACTURER REFUSED TO SEND THE AVAILABLE PARTS TO A DEALER THAT IS CLOSER IN ORDER FOR THE REPAIR TO BE COMPLETED. UPDATED 07/25/2017*JS
Additional Notes:
TL* THE CONTACT OWNS A 2016 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V907000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACT AT 520-258-6076 AND CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PART WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. ..UPDATED 07/21/17 *BF THE CONSUMER STATED THE DEALER/MANUFACTURER REFUSED TO SEND THE AVAILABLE PARTS TO A DEALER THAT IS CLOSER IN ORDER FOR THE REPAIR TO BE COMPLETED. UPDATED 07/25/2017*JS
Mfg Campaign: 10991402
Recall Date: May 24, 2017
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WILE DRIVING ONCE REACHING 60 MILES THE CAR WILL SVERE TO THE RIGHT.
Corrective Action:
WILE DRIVING ONCE REACHING 60 MILES THE CAR WILL SVERE TO THE RIGHT.
Additional Notes:
WILE DRIVING ONCE REACHING 60 MILES THE CAR WILL SVERE TO THE RIGHT.
Mfg Campaign: 10991227
Recall Date: May 23, 2017
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V907000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT WAS PLACED ON A WAITING LIST. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE, BUT COULD NOT CONFIRM WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Corrective Action:
TL* THE CONTACT OWNS A 2016 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V907000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT WAS PLACED ON A WAITING LIST. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE, BUT COULD NOT CONFIRM WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Additional Notes:
TL* THE CONTACT OWNS A 2016 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V907000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT WAS PLACED ON A WAITING LIST. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE, BUT COULD NOT CONFIRM WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Mfg Campaign: 10986247
Recall Date: May 17, 2017
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WHEN YOU DRIVE WITH THE STEERING WHEEL STRAIGHT THE JEEP PULLS TO THE RIGHT. SO IF YOU WANT TO GO STRAIGHT YOU MUST TURN THE WHEEL TO THE LEFT. WAS TOLD ALL THE PATRIOTS DO THIS DUE TO THE TRANSMISSION. IF THAT'S THE CASE I WOULD LIKE THIS ISSUE TO BE FIXED CAUSE I BELIEVE THAT'S A SCAM MAKING PEOPLE BELIEVE IT'S A GOOD VECHILE KNOWING THERE IS A PROBLEM.
Corrective Action:
WHEN YOU DRIVE WITH THE STEERING WHEEL STRAIGHT THE JEEP PULLS TO THE RIGHT. SO IF YOU WANT TO GO STRAIGHT YOU MUST TURN THE WHEEL TO THE LEFT. WAS TOLD ALL THE PATRIOTS DO THIS DUE TO THE TRANSMISSION. IF THAT'S THE CASE I WOULD LIKE THIS ISSUE TO BE FIXED CAUSE I BELIEVE THAT'S A SCAM MAKING PEOPLE BELIEVE IT'S A GOOD VECHILE KNOWING THERE IS A PROBLEM.
Additional Notes:
WHEN YOU DRIVE WITH THE STEERING WHEEL STRAIGHT THE JEEP PULLS TO THE RIGHT. SO IF YOU WANT TO GO STRAIGHT YOU MUST TURN THE WHEEL TO THE LEFT. WAS TOLD ALL THE PATRIOTS DO THIS DUE TO THE TRANSMISSION. IF THAT'S THE CASE I WOULD LIKE THIS ISSUE TO BE FIXED CAUSE I BELIEVE THAT'S A SCAM MAKING PEOPLE BELIEVE IT'S A GOOD VECHILE KNOWING THERE IS A PROBLEM.
Mfg Campaign: 10986266
Recall Date: May 17, 2017
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
ON 4/12/17 AT APPROXIMATELY 5:30 PM I WAS DRIVING MY JEEP OF 11,000 MILES ON IT. STILL A NEW CAR. IT STARTED RUNNING AS IF LOOSING POWER. I PULLED OFF OF HIGHWAY TO SEE WHAT WAS HAPPENING. I PULLED HOOD RELEASE IT DID NOT OPEN. I LOOKED UNDER JEEP TO ATTEMPT TO GET HOOD OPEN AS AN POLICE OFFICER PULLED UP BESIDE CAR TO SEE IF I WAS OK. AS HE BEGAN TO ASK THIS AND I TURNED TO REPLY. CAR BURST INTO FLAMES. OFFICER ATTEMPTED TO USE FIRE EXTINGUISHER BUT IT DID NOT HELP AND BY THE TIME FIRE DEPARTMENT ARRIVED IT WAS A TOTAL LOSS. FIRE RAGED SO HOT IT MELTED THE FRONT SEAT HEAD RESTS AND THE ENTIRE FRONT OF JEEP IS GONE. PERHAPS BY PULLING OVER IS THE ONLY REASON I AM STILL ALIVE. I HAVE A LOT OF DOCUMENTS AND PICTURES. IN THESE DOCUMENTS I HAVE WORD FOR WORD OF CHRYSLER JEEP REFUSING TO DO AN INVESTIGATION ON WHY THIS CAR BURNED..
Corrective Action:
ON 4/12/17 AT APPROXIMATELY 5:30 PM I WAS DRIVING MY JEEP OF 11,000 MILES ON IT. STILL A NEW CAR. IT STARTED RUNNING AS IF LOOSING POWER. I PULLED OFF OF HIGHWAY TO SEE WHAT WAS HAPPENING. I PULLED HOOD RELEASE IT DID NOT OPEN. I LOOKED UNDER JEEP TO ATTEMPT TO GET HOOD OPEN AS AN POLICE OFFICER PULLED UP BESIDE CAR TO SEE IF I WAS OK. AS HE BEGAN TO ASK THIS AND I TURNED TO REPLY. CAR BURST INTO FLAMES. OFFICER ATTEMPTED TO USE FIRE EXTINGUISHER BUT IT DID NOT HELP AND BY THE TIME FIRE DEPARTMENT ARRIVED IT WAS A TOTAL LOSS. FIRE RAGED SO HOT IT MELTED THE FRONT SEAT HEAD RESTS AND THE ENTIRE FRONT OF JEEP IS GONE. PERHAPS BY PULLING OVER IS THE ONLY REASON I AM STILL ALIVE. I HAVE A LOT OF DOCUMENTS AND PICTURES. IN THESE DOCUMENTS I HAVE WORD FOR WORD OF CHRYSLER JEEP REFUSING TO DO AN INVESTIGATION ON WHY THIS CAR BURNED..
Additional Notes:
ON 4/12/17 AT APPROXIMATELY 5:30 PM I WAS DRIVING MY JEEP OF 11,000 MILES ON IT. STILL A NEW CAR. IT STARTED RUNNING AS IF LOOSING POWER. I PULLED OFF OF HIGHWAY TO SEE WHAT WAS HAPPENING. I PULLED HOOD RELEASE IT DID NOT OPEN. I LOOKED UNDER JEEP TO ATTEMPT TO GET HOOD OPEN AS AN POLICE OFFICER PULLED UP BESIDE CAR TO SEE IF I WAS OK. AS HE BEGAN TO ASK THIS AND I TURNED TO REPLY. CAR BURST INTO FLAMES. OFFICER ATTEMPTED TO USE FIRE EXTINGUISHER BUT IT DID NOT HELP AND BY THE TIME FIRE DEPARTMENT ARRIVED IT WAS A TOTAL LOSS. FIRE RAGED SO HOT IT MELTED THE FRONT SEAT HEAD RESTS AND THE ENTIRE FRONT OF JEEP IS GONE. PERHAPS BY PULLING OVER IS THE ONLY REASON I AM STILL ALIVE. I HAVE A LOT OF DOCUMENTS AND PICTURES. IN THESE DOCUMENTS I HAVE WORD FOR WORD OF CHRYSLER JEEP REFUSING TO DO AN INVESTIGATION ON WHY THIS CAR BURNED..
Mfg Campaign: 10983094
Recall Date: May 2, 2017
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ON 4/12/17 AT APPROXIMATELY 5:30 PM I WAS DRIVING MY JEEP OF 11,000 MILES ON IT. STILL A NEW CAR. IT STARTED RUNNING AS IF LOOSING POWER. I PULLED OFF OF HIGHWAY TO SEE WHAT WAS HAPPENING. I PULLED HOOD RELEASE IT DID NOT OPEN. I LOOKED UNDER JEEP TO ATTEMPT TO GET HOOD OPEN AS AN POLICE OFFICER PULLED UP BESIDE CAR TO SEE IF I WAS OK. AS HE BEGAN TO ASK THIS AND I TURNED TO REPLY. CAR BURST INTO FLAMES. OFFICER ATTEMPTED TO USE FIRE EXTINGUISHER BUT IT DID NOT HELP AND BY THE TIME FIRE DEPARTMENT ARRIVED IT WAS A TOTAL LOSS. FIRE RAGED SO HOT IT MELTED THE FRONT SEAT HEAD RESTS AND THE ENTIRE FRONT OF JEEP IS GONE. PERHAPS BY PULLING OVER IS THE ONLY REASON I AM STILL ALIVE. I HAVE A LOT OF DOCUMENTS AND PICTURES. IN THESE DOCUMENTS I HAVE WORD FOR WORD OF CHRYSLER JEEP REFUSING TO DO AN INVESTIGATION ON WHY THIS CAR BURNED..
Corrective Action:
ON 4/12/17 AT APPROXIMATELY 5:30 PM I WAS DRIVING MY JEEP OF 11,000 MILES ON IT. STILL A NEW CAR. IT STARTED RUNNING AS IF LOOSING POWER. I PULLED OFF OF HIGHWAY TO SEE WHAT WAS HAPPENING. I PULLED HOOD RELEASE IT DID NOT OPEN. I LOOKED UNDER JEEP TO ATTEMPT TO GET HOOD OPEN AS AN POLICE OFFICER PULLED UP BESIDE CAR TO SEE IF I WAS OK. AS HE BEGAN TO ASK THIS AND I TURNED TO REPLY. CAR BURST INTO FLAMES. OFFICER ATTEMPTED TO USE FIRE EXTINGUISHER BUT IT DID NOT HELP AND BY THE TIME FIRE DEPARTMENT ARRIVED IT WAS A TOTAL LOSS. FIRE RAGED SO HOT IT MELTED THE FRONT SEAT HEAD RESTS AND THE ENTIRE FRONT OF JEEP IS GONE. PERHAPS BY PULLING OVER IS THE ONLY REASON I AM STILL ALIVE. I HAVE A LOT OF DOCUMENTS AND PICTURES. IN THESE DOCUMENTS I HAVE WORD FOR WORD OF CHRYSLER JEEP REFUSING TO DO AN INVESTIGATION ON WHY THIS CAR BURNED..
Additional Notes:
ON 4/12/17 AT APPROXIMATELY 5:30 PM I WAS DRIVING MY JEEP OF 11,000 MILES ON IT. STILL A NEW CAR. IT STARTED RUNNING AS IF LOOSING POWER. I PULLED OFF OF HIGHWAY TO SEE WHAT WAS HAPPENING. I PULLED HOOD RELEASE IT DID NOT OPEN. I LOOKED UNDER JEEP TO ATTEMPT TO GET HOOD OPEN AS AN POLICE OFFICER PULLED UP BESIDE CAR TO SEE IF I WAS OK. AS HE BEGAN TO ASK THIS AND I TURNED TO REPLY. CAR BURST INTO FLAMES. OFFICER ATTEMPTED TO USE FIRE EXTINGUISHER BUT IT DID NOT HELP AND BY THE TIME FIRE DEPARTMENT ARRIVED IT WAS A TOTAL LOSS. FIRE RAGED SO HOT IT MELTED THE FRONT SEAT HEAD RESTS AND THE ENTIRE FRONT OF JEEP IS GONE. PERHAPS BY PULLING OVER IS THE ONLY REASON I AM STILL ALIVE. I HAVE A LOT OF DOCUMENTS AND PICTURES. IN THESE DOCUMENTS I HAVE WORD FOR WORD OF CHRYSLER JEEP REFUSING TO DO AN INVESTIGATION ON WHY THIS CAR BURNED..
Mfg Campaign: 10983094
Recall Date: May 2, 2017
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
ON 4/12/17 AT APPROXIMATELY 5:30 PM I WAS DRIVING MY JEEP OF 11,000 MILES ON IT. STILL A NEW CAR. IT STARTED RUNNING AS IF LOOSING POWER. I PULLED OFF OF HIGHWAY TO SEE WHAT WAS HAPPENING. I PULLED HOOD RELEASE IT DID NOT OPEN. I LOOKED UNDER JEEP TO ATTEMPT TO GET HOOD OPEN AS AN POLICE OFFICER PULLED UP BESIDE CAR TO SEE IF I WAS OK. AS HE BEGAN TO ASK THIS AND I TURNED TO REPLY. CAR BURST INTO FLAMES. OFFICER ATTEMPTED TO USE FIRE EXTINGUISHER BUT IT DID NOT HELP AND BY THE TIME FIRE DEPARTMENT ARRIVED IT WAS A TOTAL LOSS. FIRE RAGED SO HOT IT MELTED THE FRONT SEAT HEAD RESTS AND THE ENTIRE FRONT OF JEEP IS GONE. PERHAPS BY PULLING OVER IS THE ONLY REASON I AM STILL ALIVE. I HAVE A LOT OF DOCUMENTS AND PICTURES. IN THESE DOCUMENTS I HAVE WORD FOR WORD OF CHRYSLER JEEP REFUSING TO DO AN INVESTIGATION ON WHY THIS CAR BURNED..
Corrective Action:
ON 4/12/17 AT APPROXIMATELY 5:30 PM I WAS DRIVING MY JEEP OF 11,000 MILES ON IT. STILL A NEW CAR. IT STARTED RUNNING AS IF LOOSING POWER. I PULLED OFF OF HIGHWAY TO SEE WHAT WAS HAPPENING. I PULLED HOOD RELEASE IT DID NOT OPEN. I LOOKED UNDER JEEP TO ATTEMPT TO GET HOOD OPEN AS AN POLICE OFFICER PULLED UP BESIDE CAR TO SEE IF I WAS OK. AS HE BEGAN TO ASK THIS AND I TURNED TO REPLY. CAR BURST INTO FLAMES. OFFICER ATTEMPTED TO USE FIRE EXTINGUISHER BUT IT DID NOT HELP AND BY THE TIME FIRE DEPARTMENT ARRIVED IT WAS A TOTAL LOSS. FIRE RAGED SO HOT IT MELTED THE FRONT SEAT HEAD RESTS AND THE ENTIRE FRONT OF JEEP IS GONE. PERHAPS BY PULLING OVER IS THE ONLY REASON I AM STILL ALIVE. I HAVE A LOT OF DOCUMENTS AND PICTURES. IN THESE DOCUMENTS I HAVE WORD FOR WORD OF CHRYSLER JEEP REFUSING TO DO AN INVESTIGATION ON WHY THIS CAR BURNED..
Additional Notes:
ON 4/12/17 AT APPROXIMATELY 5:30 PM I WAS DRIVING MY JEEP OF 11,000 MILES ON IT. STILL A NEW CAR. IT STARTED RUNNING AS IF LOOSING POWER. I PULLED OFF OF HIGHWAY TO SEE WHAT WAS HAPPENING. I PULLED HOOD RELEASE IT DID NOT OPEN. I LOOKED UNDER JEEP TO ATTEMPT TO GET HOOD OPEN AS AN POLICE OFFICER PULLED UP BESIDE CAR TO SEE IF I WAS OK. AS HE BEGAN TO ASK THIS AND I TURNED TO REPLY. CAR BURST INTO FLAMES. OFFICER ATTEMPTED TO USE FIRE EXTINGUISHER BUT IT DID NOT HELP AND BY THE TIME FIRE DEPARTMENT ARRIVED IT WAS A TOTAL LOSS. FIRE RAGED SO HOT IT MELTED THE FRONT SEAT HEAD RESTS AND THE ENTIRE FRONT OF JEEP IS GONE. PERHAPS BY PULLING OVER IS THE ONLY REASON I AM STILL ALIVE. I HAVE A LOT OF DOCUMENTS AND PICTURES. IN THESE DOCUMENTS I HAVE WORD FOR WORD OF CHRYSLER JEEP REFUSING TO DO AN INVESTIGATION ON WHY THIS CAR BURNED..
Mfg Campaign: 10983094
Recall Date: May 2, 2017
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V907000 (ENGINE AND ENGINE COOLING). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND ADVISED THE CONTACT TO CALL ANOTHER DEALER LOCATION. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Corrective Action:
TL* THE CONTACT OWNS A 2016 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V907000 (ENGINE AND ENGINE COOLING). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND ADVISED THE CONTACT TO CALL ANOTHER DEALER LOCATION. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Additional Notes:
TL* THE CONTACT OWNS A 2016 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V907000 (ENGINE AND ENGINE COOLING). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND ADVISED THE CONTACT TO CALL ANOTHER DEALER LOCATION. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Mfg Campaign: 10972289
Recall Date: Apr 13, 2017
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V907000 (ENGINE) REGARDING THE CRANKSHAFT; HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Corrective Action:
TL* THE CONTACT OWNS A 2016 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V907000 (ENGINE) REGARDING THE CRANKSHAFT; HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Additional Notes:
TL* THE CONTACT OWNS A 2016 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V907000 (ENGINE) REGARDING THE CRANKSHAFT; HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Mfg Campaign: 10967217
Recall Date: Mar 20, 2017
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
AIR BAGS DIDN'T DEPLOY HIT TWO GROWN HORSE'S HIT IN FRONT OF 2016 JEEP PATRIOT TOTALED JEEP PATRIOT 2016. SURE THIS IS A RECALL THAT NEEDS REPORTED AND COMPLAINT FILED AGAINST MAKER OF AIRBAG MANUFACTURER ACCIDENT HAPPENED 11/10/2016 @ 6:15PM ON STERN'S RD OAKDALE,CA95361 I COULD HAVE BEEN KILLED BUT WHIPLASH MEDICAL TREATMENT DONE AND CONTINUE TREATMENT FOR THE REST OF LIFE WITH NO TREATMENT STOP DRIVING DOWN STERN'S RD AT NIGHT TWO HORSE'S RAN OUT IN FRONT OF JEEP KILLING ONE MAJOR INJURY TO OTHER! PLEASE CONTACT ME ASAP AT [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
AIR BAGS DIDN'T DEPLOY HIT TWO GROWN HORSE'S HIT IN FRONT OF 2016 JEEP PATRIOT TOTALED JEEP PATRIOT 2016. SURE THIS IS A RECALL THAT NEEDS REPORTED AND COMPLAINT FILED AGAINST MAKER OF AIRBAG MANUFACTURER ACCIDENT HAPPENED 11/10/2016 @ 6:15PM ON STERN'S RD OAKDALE,CA95361 I COULD HAVE BEEN KILLED BUT WHIPLASH MEDICAL TREATMENT DONE AND CONTINUE TREATMENT FOR THE REST OF LIFE WITH NO TREATMENT STOP DRIVING DOWN STERN'S RD AT NIGHT TWO HORSE'S RAN OUT IN FRONT OF JEEP KILLING ONE MAJOR INJURY TO OTHER! PLEASE CONTACT ME ASAP AT [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
AIR BAGS DIDN'T DEPLOY HIT TWO GROWN HORSE'S HIT IN FRONT OF 2016 JEEP PATRIOT TOTALED JEEP PATRIOT 2016. SURE THIS IS A RECALL THAT NEEDS REPORTED AND COMPLAINT FILED AGAINST MAKER OF AIRBAG MANUFACTURER ACCIDENT HAPPENED 11/10/2016 @ 6:15PM ON STERN'S RD OAKDALE,CA95361 I COULD HAVE BEEN KILLED BUT WHIPLASH MEDICAL TREATMENT DONE AND CONTINUE TREATMENT FOR THE REST OF LIFE WITH NO TREATMENT STOP DRIVING DOWN STERN'S RD AT NIGHT TWO HORSE'S RAN OUT IN FRONT OF JEEP KILLING ONE MAJOR INJURY TO OTHER! PLEASE CONTACT ME ASAP AT [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 10957707
Recall Date: Feb 28, 2017
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
AIRBAG, AIRBAG SENSOR AIRBAG MODULE UPDATED 03/16/17*LJ
Corrective Action:
AIRBAG, AIRBAG SENSOR AIRBAG MODULE UPDATED 03/16/17*LJ
Additional Notes:
AIRBAG, AIRBAG SENSOR AIRBAG MODULE UPDATED 03/16/17*LJ
Mfg Campaign: 10945845
Recall Date: Jan 17, 2017
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
AIRBAG, AIRBAG SENSOR AIRBAG MODULE UPDATED 03/16/17*LJ
Corrective Action:
AIRBAG, AIRBAG SENSOR AIRBAG MODULE UPDATED 03/16/17*LJ
Additional Notes:
AIRBAG, AIRBAG SENSOR AIRBAG MODULE UPDATED 03/16/17*LJ
Mfg Campaign: 10945845
Recall Date: Jan 17, 2017
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
NOT SURE IF TAKATA INFLATORS ARE INVOLVED. ON THURSDAY 1/12/2017, I WAS STOPPED ON THE FREEWAY AND WAS REAR-ENDED BY A SEMI TRUCK WHICH DIDN'T STOP GOING APPROXIMATELY 35 MPH. IT PUSHED ME INTO THE VEHICLE IN FRONT OF ME WHICH WAS A CAR LENGTH AWAY. THE SEAT BROKE BACKWARDS, THE HEADREST BROKE OFF COMPLETELY AND I HIT THE REAR VEIW MIRROR BREAKING IT OFF. NONE OF THE 6 AIRBAGS IN THE VEHICLE DEPLOYED,
Corrective Action:
NOT SURE IF TAKATA INFLATORS ARE INVOLVED. ON THURSDAY 1/12/2017, I WAS STOPPED ON THE FREEWAY AND WAS REAR-ENDED BY A SEMI TRUCK WHICH DIDN'T STOP GOING APPROXIMATELY 35 MPH. IT PUSHED ME INTO THE VEHICLE IN FRONT OF ME WHICH WAS A CAR LENGTH AWAY. THE SEAT BROKE BACKWARDS, THE HEADREST BROKE OFF COMPLETELY AND I HIT THE REAR VEIW MIRROR BREAKING IT OFF. NONE OF THE 6 AIRBAGS IN THE VEHICLE DEPLOYED,
Additional Notes:
NOT SURE IF TAKATA INFLATORS ARE INVOLVED. ON THURSDAY 1/12/2017, I WAS STOPPED ON THE FREEWAY AND WAS REAR-ENDED BY A SEMI TRUCK WHICH DIDN'T STOP GOING APPROXIMATELY 35 MPH. IT PUSHED ME INTO THE VEHICLE IN FRONT OF ME WHICH WAS A CAR LENGTH AWAY. THE SEAT BROKE BACKWARDS, THE HEADREST BROKE OFF COMPLETELY AND I HIT THE REAR VEIW MIRROR BREAKING IT OFF. NONE OF THE 6 AIRBAGS IN THE VEHICLE DEPLOYED,
Mfg Campaign: 10945334
Recall Date: Jan 14, 2017
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
NOT SURE IF TAKATA INFLATORS ARE INVOLVED. ON THURSDAY 1/12/2017, I WAS STOPPED ON THE FREEWAY AND WAS REAR-ENDED BY A SEMI TRUCK WHICH DIDN'T STOP GOING APPROXIMATELY 35 MPH. IT PUSHED ME INTO THE VEHICLE IN FRONT OF ME WHICH WAS A CAR LENGTH AWAY. THE SEAT BROKE BACKWARDS, THE HEADREST BROKE OFF COMPLETELY AND I HIT THE REAR VEIW MIRROR BREAKING IT OFF. NONE OF THE 6 AIRBAGS IN THE VEHICLE DEPLOYED,
Corrective Action:
NOT SURE IF TAKATA INFLATORS ARE INVOLVED. ON THURSDAY 1/12/2017, I WAS STOPPED ON THE FREEWAY AND WAS REAR-ENDED BY A SEMI TRUCK WHICH DIDN'T STOP GOING APPROXIMATELY 35 MPH. IT PUSHED ME INTO THE VEHICLE IN FRONT OF ME WHICH WAS A CAR LENGTH AWAY. THE SEAT BROKE BACKWARDS, THE HEADREST BROKE OFF COMPLETELY AND I HIT THE REAR VEIW MIRROR BREAKING IT OFF. NONE OF THE 6 AIRBAGS IN THE VEHICLE DEPLOYED,
Additional Notes:
NOT SURE IF TAKATA INFLATORS ARE INVOLVED. ON THURSDAY 1/12/2017, I WAS STOPPED ON THE FREEWAY AND WAS REAR-ENDED BY A SEMI TRUCK WHICH DIDN'T STOP GOING APPROXIMATELY 35 MPH. IT PUSHED ME INTO THE VEHICLE IN FRONT OF ME WHICH WAS A CAR LENGTH AWAY. THE SEAT BROKE BACKWARDS, THE HEADREST BROKE OFF COMPLETELY AND I HIT THE REAR VEIW MIRROR BREAKING IT OFF. NONE OF THE 6 AIRBAGS IN THE VEHICLE DEPLOYED,
Mfg Campaign: 10945334
Recall Date: Jan 14, 2017
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