Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Journey, Jeep Compass, and Jeep Patriot vehicles manufactured May 9, 2016, to July 15, 2016. The crankshaft or camshaft sensor may only work intermittently, causing the engine to stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S89
Recall Date: Dec 16, 2016
Consumer Complaints
719 ComplaintsChrysler (fca Us, Llc)
Defect Description:
SEATS
Potential Consequences:
NOT SURE IF TAKATA INFLATORS ARE INVOLVED. ON THURSDAY 1/12/2017, I WAS STOPPED ON THE FREEWAY AND WAS REAR-ENDED BY A SEMI TRUCK WHICH DIDN'T STOP GOING APPROXIMATELY 35 MPH. IT PUSHED ME INTO THE VEHICLE IN FRONT OF ME WHICH WAS A CAR LENGTH AWAY. THE SEAT BROKE BACKWARDS, THE HEADREST BROKE OFF COMPLETELY AND I HIT THE REAR VEIW MIRROR BREAKING IT OFF. NONE OF THE 6 AIRBAGS IN THE VEHICLE DEPLOYED,
Corrective Action:
NOT SURE IF TAKATA INFLATORS ARE INVOLVED. ON THURSDAY 1/12/2017, I WAS STOPPED ON THE FREEWAY AND WAS REAR-ENDED BY A SEMI TRUCK WHICH DIDN'T STOP GOING APPROXIMATELY 35 MPH. IT PUSHED ME INTO THE VEHICLE IN FRONT OF ME WHICH WAS A CAR LENGTH AWAY. THE SEAT BROKE BACKWARDS, THE HEADREST BROKE OFF COMPLETELY AND I HIT THE REAR VEIW MIRROR BREAKING IT OFF. NONE OF THE 6 AIRBAGS IN THE VEHICLE DEPLOYED,
Additional Notes:
NOT SURE IF TAKATA INFLATORS ARE INVOLVED. ON THURSDAY 1/12/2017, I WAS STOPPED ON THE FREEWAY AND WAS REAR-ENDED BY A SEMI TRUCK WHICH DIDN'T STOP GOING APPROXIMATELY 35 MPH. IT PUSHED ME INTO THE VEHICLE IN FRONT OF ME WHICH WAS A CAR LENGTH AWAY. THE SEAT BROKE BACKWARDS, THE HEADREST BROKE OFF COMPLETELY AND I HIT THE REAR VEIW MIRROR BREAKING IT OFF. NONE OF THE 6 AIRBAGS IN THE VEHICLE DEPLOYED,
Mfg Campaign: 10945334
Recall Date: Jan 14, 2017
Chrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
THE SEAT BELT SENSOR DOES NOT PROPERLY DISENGAGE. WHEN I PULL THE SEAT BELT ABOUT 1 TO 2 INCHES THE SENSOR ON THE DASH GOES OFF. I HAVE BEEN WORKING WITH THE DEALERSHIP BUT ALSO WANTED TO REMOVE IT.
Corrective Action:
THE SEAT BELT SENSOR DOES NOT PROPERLY DISENGAGE. WHEN I PULL THE SEAT BELT ABOUT 1 TO 2 INCHES THE SENSOR ON THE DASH GOES OFF. I HAVE BEEN WORKING WITH THE DEALERSHIP BUT ALSO WANTED TO REMOVE IT.
Additional Notes:
THE SEAT BELT SENSOR DOES NOT PROPERLY DISENGAGE. WHEN I PULL THE SEAT BELT ABOUT 1 TO 2 INCHES THE SENSOR ON THE DASH GOES OFF. I HAVE BEEN WORKING WITH THE DEALERSHIP BUT ALSO WANTED TO REMOVE IT.
Mfg Campaign: 10937234
Recall Date: Dec 23, 2016
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2016 JEEP PATRIOT. THE CONTACT STATED THAT THE STEERING COLUMN SWAYED AND JERKED INDEPENDENTLY. IN ADDITION, THE FRONT END OF THE VEHICLE SHOOK. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE MANUFACTURER WAS PERFORMING AN INTERNAL INVESTIGATION REGARDING THE STEERING FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,700. ...UPDATED 05/19/17 *BF *CN
Corrective Action:
TL* THE CONTACT OWNS A 2016 JEEP PATRIOT. THE CONTACT STATED THAT THE STEERING COLUMN SWAYED AND JERKED INDEPENDENTLY. IN ADDITION, THE FRONT END OF THE VEHICLE SHOOK. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE MANUFACTURER WAS PERFORMING AN INTERNAL INVESTIGATION REGARDING THE STEERING FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,700. ...UPDATED 05/19/17 *BF *CN
Additional Notes:
TL* THE CONTACT OWNS A 2016 JEEP PATRIOT. THE CONTACT STATED THAT THE STEERING COLUMN SWAYED AND JERKED INDEPENDENTLY. IN ADDITION, THE FRONT END OF THE VEHICLE SHOOK. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE MANUFACTURER WAS PERFORMING AN INTERNAL INVESTIGATION REGARDING THE STEERING FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,700. ...UPDATED 05/19/17 *BF *CN
Mfg Campaign: 10936504
Recall Date: Dec 20, 2016
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNS A 2016 JEEP PATRIOT. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT VEERED AND CRASHED THE FRONT PASSENGER SIDE OF THE VEHICLE INTO THE REAR DRIVER SIDE OF A PARKED VEHICLE. THE CONTACT SUSTAINED A CONCUSSION, FRACTURED NOSE, AND A BUSTED LIP THAT REQUIRED MEDICAL ATTENTION. THE CONTACT WOULD NEED SURGERY IN THE FUTURE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A COLLISION SHOP WHERE IT WAS INSPECTED AND DETERMINED THAT THE RATE OF DECELERATION NECESSARY TO ENGAGE THE AIR BAG SYSTEM WAS NOT PRESENT DURING THE COLLISION. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 9,000. UPDATED 04/05/17*LJ *CN
Corrective Action:
TL* THE CONTACT OWNS A 2016 JEEP PATRIOT. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT VEERED AND CRASHED THE FRONT PASSENGER SIDE OF THE VEHICLE INTO THE REAR DRIVER SIDE OF A PARKED VEHICLE. THE CONTACT SUSTAINED A CONCUSSION, FRACTURED NOSE, AND A BUSTED LIP THAT REQUIRED MEDICAL ATTENTION. THE CONTACT WOULD NEED SURGERY IN THE FUTURE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A COLLISION SHOP WHERE IT WAS INSPECTED AND DETERMINED THAT THE RATE OF DECELERATION NECESSARY TO ENGAGE THE AIR BAG SYSTEM WAS NOT PRESENT DURING THE COLLISION. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 9,000. UPDATED 04/05/17*LJ *CN
Additional Notes:
TL* THE CONTACT OWNS A 2016 JEEP PATRIOT. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT VEERED AND CRASHED THE FRONT PASSENGER SIDE OF THE VEHICLE INTO THE REAR DRIVER SIDE OF A PARKED VEHICLE. THE CONTACT SUSTAINED A CONCUSSION, FRACTURED NOSE, AND A BUSTED LIP THAT REQUIRED MEDICAL ATTENTION. THE CONTACT WOULD NEED SURGERY IN THE FUTURE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A COLLISION SHOP WHERE IT WAS INSPECTED AND DETERMINED THAT THE RATE OF DECELERATION NECESSARY TO ENGAGE THE AIR BAG SYSTEM WAS NOT PRESENT DURING THE COLLISION. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 9,000. UPDATED 04/05/17*LJ *CN
Mfg Campaign: 10936172
Recall Date: Dec 19, 2016
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
CONSTANTLY DRIFTING TO THE RIGHT ,AT DEALER SHIP 9 TIMES FOR SAME PROBLEM ,AND NOTHING IS DONE ,PROBLEM HAS BEEN GOING ON SINCE CAR WAS NEW ,CURRENTLY TRYING TO GET CAR LEMON LAWED
Corrective Action:
CONSTANTLY DRIFTING TO THE RIGHT ,AT DEALER SHIP 9 TIMES FOR SAME PROBLEM ,AND NOTHING IS DONE ,PROBLEM HAS BEEN GOING ON SINCE CAR WAS NEW ,CURRENTLY TRYING TO GET CAR LEMON LAWED
Additional Notes:
CONSTANTLY DRIFTING TO THE RIGHT ,AT DEALER SHIP 9 TIMES FOR SAME PROBLEM ,AND NOTHING IS DONE ,PROBLEM HAS BEEN GOING ON SINCE CAR WAS NEW ,CURRENTLY TRYING TO GET CAR LEMON LAWED
Mfg Campaign: 10936113
Recall Date: Dec 18, 2016
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
SHAFT AXEL LEFT & RIGHT SIDE BRAKES SHOES & DRUMS TRANSMISSION MUFFLER RUBBING CHASIS
Corrective Action:
SHAFT AXEL LEFT & RIGHT SIDE BRAKES SHOES & DRUMS TRANSMISSION MUFFLER RUBBING CHASIS
Additional Notes:
SHAFT AXEL LEFT & RIGHT SIDE BRAKES SHOES & DRUMS TRANSMISSION MUFFLER RUBBING CHASIS
Mfg Campaign: 10924170
Recall Date: Nov 3, 2016
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
SHAFT AXEL LEFT & RIGHT SIDE BRAKES SHOES & DRUMS TRANSMISSION MUFFLER RUBBING CHASIS
Corrective Action:
SHAFT AXEL LEFT & RIGHT SIDE BRAKES SHOES & DRUMS TRANSMISSION MUFFLER RUBBING CHASIS
Additional Notes:
SHAFT AXEL LEFT & RIGHT SIDE BRAKES SHOES & DRUMS TRANSMISSION MUFFLER RUBBING CHASIS
Mfg Campaign: 10924170
Recall Date: Nov 3, 2016
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
SHAFT AXEL LEFT & RIGHT SIDE BRAKES SHOES & DRUMS TRANSMISSION MUFFLER RUBBING CHASIS
Corrective Action:
SHAFT AXEL LEFT & RIGHT SIDE BRAKES SHOES & DRUMS TRANSMISSION MUFFLER RUBBING CHASIS
Additional Notes:
SHAFT AXEL LEFT & RIGHT SIDE BRAKES SHOES & DRUMS TRANSMISSION MUFFLER RUBBING CHASIS
Mfg Campaign: 10924170
Recall Date: Nov 3, 2016
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
TAKATA RECALL. I WAS INVOLVED IN A ACCIDENT ON MARCH 14, 2016. I WAS STOPPED AT A STOP SIGN WHEN A SUV WAS MAKING A RIGHT TURN TO THE STREET I WAS STOPPED WAITING TO MAKE MY RIGHT TURN. THE GENTLEMAN WAS SPEEDING AND TOOK A HARD RIGHT, HE LOST CONTROL OF HIS VEHICLE AND HIT ME FULL IMPACT ON THE DRIVER SIDE. THE ENTIRE DRIVER SIDE HAD TO BE REPLACED. THE AIRBAGS DID NOT INFLATE, THE AIRBAG LIGHTS DID NOT TURN ON. AT THE IMPACT THAT I WAS HIT THEY SHOULD HAVE GONE OFF AND NO ONE KNOWS OR COULD EXPLAIN WHY THEY DIDN'T DEPLOY. WHEN MY VEHICLE WAS REPAIRED AND I WENT TO PICK UP, THEN THE AIRBAG LIGHTS WERE ON AND HAD TO BE RESET AND THE SEATBELT WAS NOT PROPERLY WORKING (THAT HAD TO BE REPLACED)
Corrective Action:
TAKATA RECALL. I WAS INVOLVED IN A ACCIDENT ON MARCH 14, 2016. I WAS STOPPED AT A STOP SIGN WHEN A SUV WAS MAKING A RIGHT TURN TO THE STREET I WAS STOPPED WAITING TO MAKE MY RIGHT TURN. THE GENTLEMAN WAS SPEEDING AND TOOK A HARD RIGHT, HE LOST CONTROL OF HIS VEHICLE AND HIT ME FULL IMPACT ON THE DRIVER SIDE. THE ENTIRE DRIVER SIDE HAD TO BE REPLACED. THE AIRBAGS DID NOT INFLATE, THE AIRBAG LIGHTS DID NOT TURN ON. AT THE IMPACT THAT I WAS HIT THEY SHOULD HAVE GONE OFF AND NO ONE KNOWS OR COULD EXPLAIN WHY THEY DIDN'T DEPLOY. WHEN MY VEHICLE WAS REPAIRED AND I WENT TO PICK UP, THEN THE AIRBAG LIGHTS WERE ON AND HAD TO BE RESET AND THE SEATBELT WAS NOT PROPERLY WORKING (THAT HAD TO BE REPLACED)
Additional Notes:
TAKATA RECALL. I WAS INVOLVED IN A ACCIDENT ON MARCH 14, 2016. I WAS STOPPED AT A STOP SIGN WHEN A SUV WAS MAKING A RIGHT TURN TO THE STREET I WAS STOPPED WAITING TO MAKE MY RIGHT TURN. THE GENTLEMAN WAS SPEEDING AND TOOK A HARD RIGHT, HE LOST CONTROL OF HIS VEHICLE AND HIT ME FULL IMPACT ON THE DRIVER SIDE. THE ENTIRE DRIVER SIDE HAD TO BE REPLACED. THE AIRBAGS DID NOT INFLATE, THE AIRBAG LIGHTS DID NOT TURN ON. AT THE IMPACT THAT I WAS HIT THEY SHOULD HAVE GONE OFF AND NO ONE KNOWS OR COULD EXPLAIN WHY THEY DIDN'T DEPLOY. WHEN MY VEHICLE WAS REPAIRED AND I WENT TO PICK UP, THEN THE AIRBAG LIGHTS WERE ON AND HAD TO BE RESET AND THE SEATBELT WAS NOT PROPERLY WORKING (THAT HAD TO BE REPLACED)
Mfg Campaign: 10907629
Recall Date: Sep 19, 2016
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
TAKATA RECALL. I WAS INVOLVED IN A ACCIDENT ON MARCH 14, 2016. I WAS STOPPED AT A STOP SIGN WHEN A SUV WAS MAKING A RIGHT TURN TO THE STREET I WAS STOPPED WAITING TO MAKE MY RIGHT TURN. THE GENTLEMAN WAS SPEEDING AND TOOK A HARD RIGHT, HE LOST CONTROL OF HIS VEHICLE AND HIT ME FULL IMPACT ON THE DRIVER SIDE. THE ENTIRE DRIVER SIDE HAD TO BE REPLACED. THE AIRBAGS DID NOT INFLATE, THE AIRBAG LIGHTS DID NOT TURN ON. AT THE IMPACT THAT I WAS HIT THEY SHOULD HAVE GONE OFF AND NO ONE KNOWS OR COULD EXPLAIN WHY THEY DIDN'T DEPLOY. WHEN MY VEHICLE WAS REPAIRED AND I WENT TO PICK UP, THEN THE AIRBAG LIGHTS WERE ON AND HAD TO BE RESET AND THE SEATBELT WAS NOT PROPERLY WORKING (THAT HAD TO BE REPLACED)
Corrective Action:
TAKATA RECALL. I WAS INVOLVED IN A ACCIDENT ON MARCH 14, 2016. I WAS STOPPED AT A STOP SIGN WHEN A SUV WAS MAKING A RIGHT TURN TO THE STREET I WAS STOPPED WAITING TO MAKE MY RIGHT TURN. THE GENTLEMAN WAS SPEEDING AND TOOK A HARD RIGHT, HE LOST CONTROL OF HIS VEHICLE AND HIT ME FULL IMPACT ON THE DRIVER SIDE. THE ENTIRE DRIVER SIDE HAD TO BE REPLACED. THE AIRBAGS DID NOT INFLATE, THE AIRBAG LIGHTS DID NOT TURN ON. AT THE IMPACT THAT I WAS HIT THEY SHOULD HAVE GONE OFF AND NO ONE KNOWS OR COULD EXPLAIN WHY THEY DIDN'T DEPLOY. WHEN MY VEHICLE WAS REPAIRED AND I WENT TO PICK UP, THEN THE AIRBAG LIGHTS WERE ON AND HAD TO BE RESET AND THE SEATBELT WAS NOT PROPERLY WORKING (THAT HAD TO BE REPLACED)
Additional Notes:
TAKATA RECALL. I WAS INVOLVED IN A ACCIDENT ON MARCH 14, 2016. I WAS STOPPED AT A STOP SIGN WHEN A SUV WAS MAKING A RIGHT TURN TO THE STREET I WAS STOPPED WAITING TO MAKE MY RIGHT TURN. THE GENTLEMAN WAS SPEEDING AND TOOK A HARD RIGHT, HE LOST CONTROL OF HIS VEHICLE AND HIT ME FULL IMPACT ON THE DRIVER SIDE. THE ENTIRE DRIVER SIDE HAD TO BE REPLACED. THE AIRBAGS DID NOT INFLATE, THE AIRBAG LIGHTS DID NOT TURN ON. AT THE IMPACT THAT I WAS HIT THEY SHOULD HAVE GONE OFF AND NO ONE KNOWS OR COULD EXPLAIN WHY THEY DIDN'T DEPLOY. WHEN MY VEHICLE WAS REPAIRED AND I WENT TO PICK UP, THEN THE AIRBAG LIGHTS WERE ON AND HAD TO BE RESET AND THE SEATBELT WAS NOT PROPERLY WORKING (THAT HAD TO BE REPLACED)
Mfg Campaign: 10907629
Recall Date: Sep 19, 2016
Chrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
TAKATA RECALL. I WAS INVOLVED IN A ACCIDENT ON MARCH 14, 2016. I WAS STOPPED AT A STOP SIGN WHEN A SUV WAS MAKING A RIGHT TURN TO THE STREET I WAS STOPPED WAITING TO MAKE MY RIGHT TURN. THE GENTLEMAN WAS SPEEDING AND TOOK A HARD RIGHT, HE LOST CONTROL OF HIS VEHICLE AND HIT ME FULL IMPACT ON THE DRIVER SIDE. THE ENTIRE DRIVER SIDE HAD TO BE REPLACED. THE AIRBAGS DID NOT INFLATE, THE AIRBAG LIGHTS DID NOT TURN ON. AT THE IMPACT THAT I WAS HIT THEY SHOULD HAVE GONE OFF AND NO ONE KNOWS OR COULD EXPLAIN WHY THEY DIDN'T DEPLOY. WHEN MY VEHICLE WAS REPAIRED AND I WENT TO PICK UP, THEN THE AIRBAG LIGHTS WERE ON AND HAD TO BE RESET AND THE SEATBELT WAS NOT PROPERLY WORKING (THAT HAD TO BE REPLACED)
Corrective Action:
TAKATA RECALL. I WAS INVOLVED IN A ACCIDENT ON MARCH 14, 2016. I WAS STOPPED AT A STOP SIGN WHEN A SUV WAS MAKING A RIGHT TURN TO THE STREET I WAS STOPPED WAITING TO MAKE MY RIGHT TURN. THE GENTLEMAN WAS SPEEDING AND TOOK A HARD RIGHT, HE LOST CONTROL OF HIS VEHICLE AND HIT ME FULL IMPACT ON THE DRIVER SIDE. THE ENTIRE DRIVER SIDE HAD TO BE REPLACED. THE AIRBAGS DID NOT INFLATE, THE AIRBAG LIGHTS DID NOT TURN ON. AT THE IMPACT THAT I WAS HIT THEY SHOULD HAVE GONE OFF AND NO ONE KNOWS OR COULD EXPLAIN WHY THEY DIDN'T DEPLOY. WHEN MY VEHICLE WAS REPAIRED AND I WENT TO PICK UP, THEN THE AIRBAG LIGHTS WERE ON AND HAD TO BE RESET AND THE SEATBELT WAS NOT PROPERLY WORKING (THAT HAD TO BE REPLACED)
Additional Notes:
TAKATA RECALL. I WAS INVOLVED IN A ACCIDENT ON MARCH 14, 2016. I WAS STOPPED AT A STOP SIGN WHEN A SUV WAS MAKING A RIGHT TURN TO THE STREET I WAS STOPPED WAITING TO MAKE MY RIGHT TURN. THE GENTLEMAN WAS SPEEDING AND TOOK A HARD RIGHT, HE LOST CONTROL OF HIS VEHICLE AND HIT ME FULL IMPACT ON THE DRIVER SIDE. THE ENTIRE DRIVER SIDE HAD TO BE REPLACED. THE AIRBAGS DID NOT INFLATE, THE AIRBAG LIGHTS DID NOT TURN ON. AT THE IMPACT THAT I WAS HIT THEY SHOULD HAVE GONE OFF AND NO ONE KNOWS OR COULD EXPLAIN WHY THEY DIDN'T DEPLOY. WHEN MY VEHICLE WAS REPAIRED AND I WENT TO PICK UP, THEN THE AIRBAG LIGHTS WERE ON AND HAD TO BE RESET AND THE SEATBELT WAS NOT PROPERLY WORKING (THAT HAD TO BE REPLACED)
Mfg Campaign: 10907629
Recall Date: Sep 19, 2016
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
THE ENGINE LIGHT WAS ON. WHEN TRYING TO DRIVE THE VEHICLE IT WOULD HAVE A HARD START AND THE VEHICLE WOULD SHAKE AND LOOSE POWER.
Corrective Action:
THE ENGINE LIGHT WAS ON. WHEN TRYING TO DRIVE THE VEHICLE IT WOULD HAVE A HARD START AND THE VEHICLE WOULD SHAKE AND LOOSE POWER.
Additional Notes:
THE ENGINE LIGHT WAS ON. WHEN TRYING TO DRIVE THE VEHICLE IT WOULD HAVE A HARD START AND THE VEHICLE WOULD SHAKE AND LOOSE POWER.
Mfg Campaign: 10907637
Recall Date: Sep 19, 2016
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I WAS DRIVING ON A CITY STREET AROUND 2:30 PM WHEN I NOTICE SMOKE COMING OUT FROM UNDER MY HOOD. I PULLED OFF TO A SAFE SPOT AND BY THIS TIME II COULD SEE THE FIRE COMING OUT OF THE FRONT OF MY JEEP. THREE FIRE INSPECTORS LOOKED AT IT AND ARE UNABLE TO DETERMINE THE CAUSE OF THE FIRE. HOWEVER, A JEEP MECHANIC ALSO LOOKED AT IT AND BELIEVES THE FIRE STARTED BEHIND THE BATTERY. THE JEEP IS TOTALED. STILL WAITING ON REPORTS FROM THE INSURANCE COMPANY. CYNTHIA I JUST WANTED TO GIVE YOU AN UPDATE. WE DID HIRE SOME PEOPLE WHO WENT OUT AND ALSO WERE NOT ABLE TO FULLY DETERMINE THE FIRE. I AM HAVING A HARD TIME GETTING IN CONTACT WITH CHRYSLER. I WILL KEEP TRYING AND LET YOU KNOW WHAT THEY TELL ME. DEPENDING ON WHAT THEY TELL ME WE MIGHT MOVE FORWARD WITH MORE INVESTIGATION. I WILL KEEP YOU UPDATED. FROM PROGRESSIVE CLAIM #161737586 AGENT AMY ETTA PH. 503-495-4507
Corrective Action:
I WAS DRIVING ON A CITY STREET AROUND 2:30 PM WHEN I NOTICE SMOKE COMING OUT FROM UNDER MY HOOD. I PULLED OFF TO A SAFE SPOT AND BY THIS TIME II COULD SEE THE FIRE COMING OUT OF THE FRONT OF MY JEEP. THREE FIRE INSPECTORS LOOKED AT IT AND ARE UNABLE TO DETERMINE THE CAUSE OF THE FIRE. HOWEVER, A JEEP MECHANIC ALSO LOOKED AT IT AND BELIEVES THE FIRE STARTED BEHIND THE BATTERY. THE JEEP IS TOTALED. STILL WAITING ON REPORTS FROM THE INSURANCE COMPANY. CYNTHIA I JUST WANTED TO GIVE YOU AN UPDATE. WE DID HIRE SOME PEOPLE WHO WENT OUT AND ALSO WERE NOT ABLE TO FULLY DETERMINE THE FIRE. I AM HAVING A HARD TIME GETTING IN CONTACT WITH CHRYSLER. I WILL KEEP TRYING AND LET YOU KNOW WHAT THEY TELL ME. DEPENDING ON WHAT THEY TELL ME WE MIGHT MOVE FORWARD WITH MORE INVESTIGATION. I WILL KEEP YOU UPDATED. FROM PROGRESSIVE CLAIM #161737586 AGENT AMY ETTA PH. 503-495-4507
Additional Notes:
I WAS DRIVING ON A CITY STREET AROUND 2:30 PM WHEN I NOTICE SMOKE COMING OUT FROM UNDER MY HOOD. I PULLED OFF TO A SAFE SPOT AND BY THIS TIME II COULD SEE THE FIRE COMING OUT OF THE FRONT OF MY JEEP. THREE FIRE INSPECTORS LOOKED AT IT AND ARE UNABLE TO DETERMINE THE CAUSE OF THE FIRE. HOWEVER, A JEEP MECHANIC ALSO LOOKED AT IT AND BELIEVES THE FIRE STARTED BEHIND THE BATTERY. THE JEEP IS TOTALED. STILL WAITING ON REPORTS FROM THE INSURANCE COMPANY. CYNTHIA I JUST WANTED TO GIVE YOU AN UPDATE. WE DID HIRE SOME PEOPLE WHO WENT OUT AND ALSO WERE NOT ABLE TO FULLY DETERMINE THE FIRE. I AM HAVING A HARD TIME GETTING IN CONTACT WITH CHRYSLER. I WILL KEEP TRYING AND LET YOU KNOW WHAT THEY TELL ME. DEPENDING ON WHAT THEY TELL ME WE MIGHT MOVE FORWARD WITH MORE INVESTIGATION. I WILL KEEP YOU UPDATED. FROM PROGRESSIVE CLAIM #161737586 AGENT AMY ETTA PH. 503-495-4507
Mfg Campaign: 10907300
Recall Date: Sep 16, 2016
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I WAS DRIVING ON A CITY STREET AROUND 2:30 PM WHEN I NOTICE SMOKE COMING OUT FROM UNDER MY HOOD. I PULLED OFF TO A SAFE SPOT AND BY THIS TIME II COULD SEE THE FIRE COMING OUT OF THE FRONT OF MY JEEP. THREE FIRE INSPECTORS LOOKED AT IT AND ARE UNABLE TO DETERMINE THE CAUSE OF THE FIRE. HOWEVER, A JEEP MECHANIC ALSO LOOKED AT IT AND BELIEVES THE FIRE STARTED BEHIND THE BATTERY. THE JEEP IS TOTALED. STILL WAITING ON REPORTS FROM THE INSURANCE COMPANY. CYNTHIA I JUST WANTED TO GIVE YOU AN UPDATE. WE DID HIRE SOME PEOPLE WHO WENT OUT AND ALSO WERE NOT ABLE TO FULLY DETERMINE THE FIRE. I AM HAVING A HARD TIME GETTING IN CONTACT WITH CHRYSLER. I WILL KEEP TRYING AND LET YOU KNOW WHAT THEY TELL ME. DEPENDING ON WHAT THEY TELL ME WE MIGHT MOVE FORWARD WITH MORE INVESTIGATION. I WILL KEEP YOU UPDATED. FROM PROGRESSIVE CLAIM #161737586 AGENT AMY ETTA PH. 503-495-4507
Corrective Action:
I WAS DRIVING ON A CITY STREET AROUND 2:30 PM WHEN I NOTICE SMOKE COMING OUT FROM UNDER MY HOOD. I PULLED OFF TO A SAFE SPOT AND BY THIS TIME II COULD SEE THE FIRE COMING OUT OF THE FRONT OF MY JEEP. THREE FIRE INSPECTORS LOOKED AT IT AND ARE UNABLE TO DETERMINE THE CAUSE OF THE FIRE. HOWEVER, A JEEP MECHANIC ALSO LOOKED AT IT AND BELIEVES THE FIRE STARTED BEHIND THE BATTERY. THE JEEP IS TOTALED. STILL WAITING ON REPORTS FROM THE INSURANCE COMPANY. CYNTHIA I JUST WANTED TO GIVE YOU AN UPDATE. WE DID HIRE SOME PEOPLE WHO WENT OUT AND ALSO WERE NOT ABLE TO FULLY DETERMINE THE FIRE. I AM HAVING A HARD TIME GETTING IN CONTACT WITH CHRYSLER. I WILL KEEP TRYING AND LET YOU KNOW WHAT THEY TELL ME. DEPENDING ON WHAT THEY TELL ME WE MIGHT MOVE FORWARD WITH MORE INVESTIGATION. I WILL KEEP YOU UPDATED. FROM PROGRESSIVE CLAIM #161737586 AGENT AMY ETTA PH. 503-495-4507
Additional Notes:
I WAS DRIVING ON A CITY STREET AROUND 2:30 PM WHEN I NOTICE SMOKE COMING OUT FROM UNDER MY HOOD. I PULLED OFF TO A SAFE SPOT AND BY THIS TIME II COULD SEE THE FIRE COMING OUT OF THE FRONT OF MY JEEP. THREE FIRE INSPECTORS LOOKED AT IT AND ARE UNABLE TO DETERMINE THE CAUSE OF THE FIRE. HOWEVER, A JEEP MECHANIC ALSO LOOKED AT IT AND BELIEVES THE FIRE STARTED BEHIND THE BATTERY. THE JEEP IS TOTALED. STILL WAITING ON REPORTS FROM THE INSURANCE COMPANY. CYNTHIA I JUST WANTED TO GIVE YOU AN UPDATE. WE DID HIRE SOME PEOPLE WHO WENT OUT AND ALSO WERE NOT ABLE TO FULLY DETERMINE THE FIRE. I AM HAVING A HARD TIME GETTING IN CONTACT WITH CHRYSLER. I WILL KEEP TRYING AND LET YOU KNOW WHAT THEY TELL ME. DEPENDING ON WHAT THEY TELL ME WE MIGHT MOVE FORWARD WITH MORE INVESTIGATION. I WILL KEEP YOU UPDATED. FROM PROGRESSIVE CLAIM #161737586 AGENT AMY ETTA PH. 503-495-4507
Mfg Campaign: 10907300
Recall Date: Sep 16, 2016
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I WAS DRIVING ON A CITY STREET AROUND 2:30 PM WHEN I NOTICE SMOKE COMING OUT FROM UNDER MY HOOD. I PULLED OFF TO A SAFE SPOT AND BY THIS TIME II COULD SEE THE FIRE COMING OUT OF THE FRONT OF MY JEEP. THREE FIRE INSPECTORS LOOKED AT IT AND ARE UNABLE TO DETERMINE THE CAUSE OF THE FIRE. HOWEVER, A JEEP MECHANIC ALSO LOOKED AT IT AND BELIEVES THE FIRE STARTED BEHIND THE BATTERY. THE JEEP IS TOTALED. STILL WAITING ON REPORTS FROM THE INSURANCE COMPANY. CYNTHIA I JUST WANTED TO GIVE YOU AN UPDATE. WE DID HIRE SOME PEOPLE WHO WENT OUT AND ALSO WERE NOT ABLE TO FULLY DETERMINE THE FIRE. I AM HAVING A HARD TIME GETTING IN CONTACT WITH CHRYSLER. I WILL KEEP TRYING AND LET YOU KNOW WHAT THEY TELL ME. DEPENDING ON WHAT THEY TELL ME WE MIGHT MOVE FORWARD WITH MORE INVESTIGATION. I WILL KEEP YOU UPDATED. FROM PROGRESSIVE CLAIM #161737586 AGENT AMY ETTA PH. 503-495-4507
Corrective Action:
I WAS DRIVING ON A CITY STREET AROUND 2:30 PM WHEN I NOTICE SMOKE COMING OUT FROM UNDER MY HOOD. I PULLED OFF TO A SAFE SPOT AND BY THIS TIME II COULD SEE THE FIRE COMING OUT OF THE FRONT OF MY JEEP. THREE FIRE INSPECTORS LOOKED AT IT AND ARE UNABLE TO DETERMINE THE CAUSE OF THE FIRE. HOWEVER, A JEEP MECHANIC ALSO LOOKED AT IT AND BELIEVES THE FIRE STARTED BEHIND THE BATTERY. THE JEEP IS TOTALED. STILL WAITING ON REPORTS FROM THE INSURANCE COMPANY. CYNTHIA I JUST WANTED TO GIVE YOU AN UPDATE. WE DID HIRE SOME PEOPLE WHO WENT OUT AND ALSO WERE NOT ABLE TO FULLY DETERMINE THE FIRE. I AM HAVING A HARD TIME GETTING IN CONTACT WITH CHRYSLER. I WILL KEEP TRYING AND LET YOU KNOW WHAT THEY TELL ME. DEPENDING ON WHAT THEY TELL ME WE MIGHT MOVE FORWARD WITH MORE INVESTIGATION. I WILL KEEP YOU UPDATED. FROM PROGRESSIVE CLAIM #161737586 AGENT AMY ETTA PH. 503-495-4507
Additional Notes:
I WAS DRIVING ON A CITY STREET AROUND 2:30 PM WHEN I NOTICE SMOKE COMING OUT FROM UNDER MY HOOD. I PULLED OFF TO A SAFE SPOT AND BY THIS TIME II COULD SEE THE FIRE COMING OUT OF THE FRONT OF MY JEEP. THREE FIRE INSPECTORS LOOKED AT IT AND ARE UNABLE TO DETERMINE THE CAUSE OF THE FIRE. HOWEVER, A JEEP MECHANIC ALSO LOOKED AT IT AND BELIEVES THE FIRE STARTED BEHIND THE BATTERY. THE JEEP IS TOTALED. STILL WAITING ON REPORTS FROM THE INSURANCE COMPANY. CYNTHIA I JUST WANTED TO GIVE YOU AN UPDATE. WE DID HIRE SOME PEOPLE WHO WENT OUT AND ALSO WERE NOT ABLE TO FULLY DETERMINE THE FIRE. I AM HAVING A HARD TIME GETTING IN CONTACT WITH CHRYSLER. I WILL KEEP TRYING AND LET YOU KNOW WHAT THEY TELL ME. DEPENDING ON WHAT THEY TELL ME WE MIGHT MOVE FORWARD WITH MORE INVESTIGATION. I WILL KEEP YOU UPDATED. FROM PROGRESSIVE CLAIM #161737586 AGENT AMY ETTA PH. 503-495-4507
Mfg Campaign: 10907300
Recall Date: Sep 16, 2016
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 JEEP PATRIOT. THE CONTACT STATED THAT THE TIRE PRESSURE MONITOR WARNING INDICATOR CONTINUED TO ILLUMINATE. ALSO, THE HORN BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER FIVE TIMES, BUT THEY WERE UNABLE TO DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 13,600.
Corrective Action:
TL* THE CONTACT OWNS A 2016 JEEP PATRIOT. THE CONTACT STATED THAT THE TIRE PRESSURE MONITOR WARNING INDICATOR CONTINUED TO ILLUMINATE. ALSO, THE HORN BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER FIVE TIMES, BUT THEY WERE UNABLE TO DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 13,600.
Additional Notes:
TL* THE CONTACT OWNS A 2016 JEEP PATRIOT. THE CONTACT STATED THAT THE TIRE PRESSURE MONITOR WARNING INDICATOR CONTINUED TO ILLUMINATE. ALSO, THE HORN BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER FIVE TIMES, BUT THEY WERE UNABLE TO DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 13,600.
Mfg Campaign: 10898641
Recall Date: Aug 25, 2016
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM:HORN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 JEEP PATRIOT. THE CONTACT STATED THAT THE TIRE PRESSURE MONITOR WARNING INDICATOR CONTINUED TO ILLUMINATE. ALSO, THE HORN BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER FIVE TIMES, BUT THEY WERE UNABLE TO DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 13,600.
Corrective Action:
TL* THE CONTACT OWNS A 2016 JEEP PATRIOT. THE CONTACT STATED THAT THE TIRE PRESSURE MONITOR WARNING INDICATOR CONTINUED TO ILLUMINATE. ALSO, THE HORN BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER FIVE TIMES, BUT THEY WERE UNABLE TO DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 13,600.
Additional Notes:
TL* THE CONTACT OWNS A 2016 JEEP PATRIOT. THE CONTACT STATED THAT THE TIRE PRESSURE MONITOR WARNING INDICATOR CONTINUED TO ILLUMINATE. ALSO, THE HORN BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER FIVE TIMES, BUT THEY WERE UNABLE TO DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 13,600.
Mfg Campaign: 10898641
Recall Date: Aug 25, 2016
Chrysler (fca Us, Llc)
Defect Description:
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
Potential Consequences:
TL* THE CONTACT OWNS A 2016 JEEP PATRIOT. THE CONTACT STATED THAT THE TIRE PRESSURE MONITOR WARNING INDICATOR CONTINUED TO ILLUMINATE. ALSO, THE HORN BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER FIVE TIMES, BUT THEY WERE UNABLE TO DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 13,600.
Corrective Action:
TL* THE CONTACT OWNS A 2016 JEEP PATRIOT. THE CONTACT STATED THAT THE TIRE PRESSURE MONITOR WARNING INDICATOR CONTINUED TO ILLUMINATE. ALSO, THE HORN BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER FIVE TIMES, BUT THEY WERE UNABLE TO DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 13,600.
Additional Notes:
TL* THE CONTACT OWNS A 2016 JEEP PATRIOT. THE CONTACT STATED THAT THE TIRE PRESSURE MONITOR WARNING INDICATOR CONTINUED TO ILLUMINATE. ALSO, THE HORN BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER FIVE TIMES, BUT THEY WERE UNABLE TO DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 13,600.
Mfg Campaign: 10898641
Recall Date: Aug 25, 2016
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I WAS DRIVING ON A BUSY 5 LANE MAIN ROAD THROUGH THE CENTER OF TOWN AND DEPRESSED THE CLUTCH AND BRAKE PREPARING TO STOP AT A RED LIGHT. THE CLUTCH POPPED LOOSE AND WAS DISABLED. IT NO LONGER HAD ANY FORCE AGAINST IT BUT COULD BE FREELY MOVED THROUGHOUT ITS RANGE OF MOTION WITH NO ENGAGEMENT OR DISENGAGEMENT OF THE TRANSMISSION WHICH LEFT THE VEHICLE IN GEAR AS I WAS TRYING TO STOP. THIS CAUSED THE VEHICLE TO STALL AND LEFT IT DISABLED IN THE CENTER LANE OF A VERY BUSY 5 LANE ROAD APPROXIMATELY 40FT FROM A BUSY INTERSECTION. THE FAILURE WAS DUE TO AN IMPROPERLY INSTALLED FITTING IN THE WALL FORWARD OF THE DRIVER PEDALS THROUGH WHICH THE CLUTCH ROD PASSES. THIS WAS A MANUFACTURER INSTALLATION AS THE CAR HAD 20 MILES ON IT WHEN PURCHASED AND THE FAILURE OCCURRED AT 150 MILES. THE FITTING MUST BE SEATED TO ALLOW THE CLUTCH ROD TO ENGAGE/DISENGAGE WHEN THE PEDAL IS PRESSED. A MISALIGNMENT OF THE HOLE IN THE WALL AND THE CLUTCH ROD CAUSED UPWARD PRESSURE ON THE FITTING WHICH WAS ENOUGH TO HOLD IT IN PLACE TEMPORARILY BUT EVENTUALLY CAME LOOSE. THE PROPER INSTALLATION OF THE FITTING IS TO PROTRUDE FULLY THROUGH THE WALL AND THEN BE CLOCKED 45DEG SO THE TABS SEAT, KEEPING THE FITTING IN PLACE. A POLICE OFFICER WAS ABLE TO ASSIST WITH THE TRAFFIC OBSTACLE WHILE WAITING FOR A TOW TRUCK AND THERE WERE NO INJURIES AS A RESULT. THE LOSS OF THE CLUTCH ON A MANUAL TRANSMISSION VEHICLE AT ANY GIVEN TIME CAN CAUSE A SERIOUS SAFETY ISSUE. THE INABILITY TO CHANGE GEARS OR MOVE TO OR FROM NEUTRAL CAN BE A POTENTIALLY VERY DANGEROUS SITUATION DEPENDING ON THE CIRCUMSTANCES. THIS SEEMS LIKE A SIMPLE RECALL TO INSPECT THE INSTALLATION FOR A LIKELY LIMITED LOT OF VEHICLES, HOWEVER, THE MANUFACTURER, FIA LLC, DISAGREED.
Corrective Action:
I WAS DRIVING ON A BUSY 5 LANE MAIN ROAD THROUGH THE CENTER OF TOWN AND DEPRESSED THE CLUTCH AND BRAKE PREPARING TO STOP AT A RED LIGHT. THE CLUTCH POPPED LOOSE AND WAS DISABLED. IT NO LONGER HAD ANY FORCE AGAINST IT BUT COULD BE FREELY MOVED THROUGHOUT ITS RANGE OF MOTION WITH NO ENGAGEMENT OR DISENGAGEMENT OF THE TRANSMISSION WHICH LEFT THE VEHICLE IN GEAR AS I WAS TRYING TO STOP. THIS CAUSED THE VEHICLE TO STALL AND LEFT IT DISABLED IN THE CENTER LANE OF A VERY BUSY 5 LANE ROAD APPROXIMATELY 40FT FROM A BUSY INTERSECTION. THE FAILURE WAS DUE TO AN IMPROPERLY INSTALLED FITTING IN THE WALL FORWARD OF THE DRIVER PEDALS THROUGH WHICH THE CLUTCH ROD PASSES. THIS WAS A MANUFACTURER INSTALLATION AS THE CAR HAD 20 MILES ON IT WHEN PURCHASED AND THE FAILURE OCCURRED AT 150 MILES. THE FITTING MUST BE SEATED TO ALLOW THE CLUTCH ROD TO ENGAGE/DISENGAGE WHEN THE PEDAL IS PRESSED. A MISALIGNMENT OF THE HOLE IN THE WALL AND THE CLUTCH ROD CAUSED UPWARD PRESSURE ON THE FITTING WHICH WAS ENOUGH TO HOLD IT IN PLACE TEMPORARILY BUT EVENTUALLY CAME LOOSE. THE PROPER INSTALLATION OF THE FITTING IS TO PROTRUDE FULLY THROUGH THE WALL AND THEN BE CLOCKED 45DEG SO THE TABS SEAT, KEEPING THE FITTING IN PLACE. A POLICE OFFICER WAS ABLE TO ASSIST WITH THE TRAFFIC OBSTACLE WHILE WAITING FOR A TOW TRUCK AND THERE WERE NO INJURIES AS A RESULT. THE LOSS OF THE CLUTCH ON A MANUAL TRANSMISSION VEHICLE AT ANY GIVEN TIME CAN CAUSE A SERIOUS SAFETY ISSUE. THE INABILITY TO CHANGE GEARS OR MOVE TO OR FROM NEUTRAL CAN BE A POTENTIALLY VERY DANGEROUS SITUATION DEPENDING ON THE CIRCUMSTANCES. THIS SEEMS LIKE A SIMPLE RECALL TO INSPECT THE INSTALLATION FOR A LIKELY LIMITED LOT OF VEHICLES, HOWEVER, THE MANUFACTURER, FIA LLC, DISAGREED.
Additional Notes:
I WAS DRIVING ON A BUSY 5 LANE MAIN ROAD THROUGH THE CENTER OF TOWN AND DEPRESSED THE CLUTCH AND BRAKE PREPARING TO STOP AT A RED LIGHT. THE CLUTCH POPPED LOOSE AND WAS DISABLED. IT NO LONGER HAD ANY FORCE AGAINST IT BUT COULD BE FREELY MOVED THROUGHOUT ITS RANGE OF MOTION WITH NO ENGAGEMENT OR DISENGAGEMENT OF THE TRANSMISSION WHICH LEFT THE VEHICLE IN GEAR AS I WAS TRYING TO STOP. THIS CAUSED THE VEHICLE TO STALL AND LEFT IT DISABLED IN THE CENTER LANE OF A VERY BUSY 5 LANE ROAD APPROXIMATELY 40FT FROM A BUSY INTERSECTION. THE FAILURE WAS DUE TO AN IMPROPERLY INSTALLED FITTING IN THE WALL FORWARD OF THE DRIVER PEDALS THROUGH WHICH THE CLUTCH ROD PASSES. THIS WAS A MANUFACTURER INSTALLATION AS THE CAR HAD 20 MILES ON IT WHEN PURCHASED AND THE FAILURE OCCURRED AT 150 MILES. THE FITTING MUST BE SEATED TO ALLOW THE CLUTCH ROD TO ENGAGE/DISENGAGE WHEN THE PEDAL IS PRESSED. A MISALIGNMENT OF THE HOLE IN THE WALL AND THE CLUTCH ROD CAUSED UPWARD PRESSURE ON THE FITTING WHICH WAS ENOUGH TO HOLD IT IN PLACE TEMPORARILY BUT EVENTUALLY CAME LOOSE. THE PROPER INSTALLATION OF THE FITTING IS TO PROTRUDE FULLY THROUGH THE WALL AND THEN BE CLOCKED 45DEG SO THE TABS SEAT, KEEPING THE FITTING IN PLACE. A POLICE OFFICER WAS ABLE TO ASSIST WITH THE TRAFFIC OBSTACLE WHILE WAITING FOR A TOW TRUCK AND THERE WERE NO INJURIES AS A RESULT. THE LOSS OF THE CLUTCH ON A MANUAL TRANSMISSION VEHICLE AT ANY GIVEN TIME CAN CAUSE A SERIOUS SAFETY ISSUE. THE INABILITY TO CHANGE GEARS OR MOVE TO OR FROM NEUTRAL CAN BE A POTENTIALLY VERY DANGEROUS SITUATION DEPENDING ON THE CIRCUMSTANCES. THIS SEEMS LIKE A SIMPLE RECALL TO INSPECT THE INSTALLATION FOR A LIKELY LIMITED LOT OF VEHICLES, HOWEVER, THE MANUFACTURER, FIA LLC, DISAGREED.
Mfg Campaign: 10895741
Recall Date: Aug 14, 2016
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
DRIVE FOR 6 HOURS AND 400 MILES AT 65 MPH ON HIGWAY, THE TRANSMISSION OVERHEAT LIGHT COMES ON SUDDENLY AND THE VEHICLE LOSE SPEED RAPIDLY AND STOPS ON HIGHWAY. THE VEHICLE BECOMES UNMOVABLE FORWARD AND STRANDS PASSENGERS DANGEROUSLY STUCK IN THE TRAFFIC LANE.
Corrective Action:
DRIVE FOR 6 HOURS AND 400 MILES AT 65 MPH ON HIGWAY, THE TRANSMISSION OVERHEAT LIGHT COMES ON SUDDENLY AND THE VEHICLE LOSE SPEED RAPIDLY AND STOPS ON HIGHWAY. THE VEHICLE BECOMES UNMOVABLE FORWARD AND STRANDS PASSENGERS DANGEROUSLY STUCK IN THE TRAFFIC LANE.
Additional Notes:
DRIVE FOR 6 HOURS AND 400 MILES AT 65 MPH ON HIGWAY, THE TRANSMISSION OVERHEAT LIGHT COMES ON SUDDENLY AND THE VEHICLE LOSE SPEED RAPIDLY AND STOPS ON HIGHWAY. THE VEHICLE BECOMES UNMOVABLE FORWARD AND STRANDS PASSENGERS DANGEROUSLY STUCK IN THE TRAFFIC LANE.
Mfg Campaign: 10889215
Recall Date: Jul 28, 2016
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