Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Journey, Jeep Compass, and Jeep Patriot vehicles manufactured May 9, 2016, to July 15, 2016. The crankshaft or camshaft sensor may only work intermittently, causing the engine to stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S89
Recall Date: Dec 16, 2016
Consumer Complaints
719 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
I WAS DRIVING DOWN THE ROAD AND BARELY TOUCHED THE SHIFTER AND WHEN I TOUCH THE SHIFTER IT SLIPPED OVER INTO WHERE YOU SHIFT YOUR GEARS I FEEL LIKE IT'S A COULD CATCH THE CAR ON FIRE BECAUSE IT IS REVVED UP SO HIGH AND YOU DON'T EVEN REALIZE IT BECAUSE YOU CANT HEAR IT UNLESS YOU YOU GOT RADIO OFF AND WINDOWS UP AND YOU CAN NEVER TELL I DEFINITELY THINK THEY SHOULD HAVE MADE IT MORE SAFE WHEN FROM SOME KIND OF A LOCK ON THE SHIFTER FOR WHEN YOU WANT TO GO OVER INTO WHERE YOU SHIFT THE GEARS YOURSELF NOT TO MENTION HOW EXPENSIVE CARS ARE AND THAT YOU COULD VERY EASILY TEAR UP YOUR CAR BY IT BEING IN THE MANUAL SHIFTING AREA RATHER THAN THE AUTOMATIC SHIFT
Corrective Action:
I WAS DRIVING DOWN THE ROAD AND BARELY TOUCHED THE SHIFTER AND WHEN I TOUCH THE SHIFTER IT SLIPPED OVER INTO WHERE YOU SHIFT YOUR GEARS I FEEL LIKE IT'S A COULD CATCH THE CAR ON FIRE BECAUSE IT IS REVVED UP SO HIGH AND YOU DON'T EVEN REALIZE IT BECAUSE YOU CANT HEAR IT UNLESS YOU YOU GOT RADIO OFF AND WINDOWS UP AND YOU CAN NEVER TELL I DEFINITELY THINK THEY SHOULD HAVE MADE IT MORE SAFE WHEN FROM SOME KIND OF A LOCK ON THE SHIFTER FOR WHEN YOU WANT TO GO OVER INTO WHERE YOU SHIFT THE GEARS YOURSELF NOT TO MENTION HOW EXPENSIVE CARS ARE AND THAT YOU COULD VERY EASILY TEAR UP YOUR CAR BY IT BEING IN THE MANUAL SHIFTING AREA RATHER THAN THE AUTOMATIC SHIFT
Additional Notes:
I WAS DRIVING DOWN THE ROAD AND BARELY TOUCHED THE SHIFTER AND WHEN I TOUCH THE SHIFTER IT SLIPPED OVER INTO WHERE YOU SHIFT YOUR GEARS I FEEL LIKE IT'S A COULD CATCH THE CAR ON FIRE BECAUSE IT IS REVVED UP SO HIGH AND YOU DON'T EVEN REALIZE IT BECAUSE YOU CANT HEAR IT UNLESS YOU YOU GOT RADIO OFF AND WINDOWS UP AND YOU CAN NEVER TELL I DEFINITELY THINK THEY SHOULD HAVE MADE IT MORE SAFE WHEN FROM SOME KIND OF A LOCK ON THE SHIFTER FOR WHEN YOU WANT TO GO OVER INTO WHERE YOU SHIFT THE GEARS YOURSELF NOT TO MENTION HOW EXPENSIVE CARS ARE AND THAT YOU COULD VERY EASILY TEAR UP YOUR CAR BY IT BEING IN THE MANUAL SHIFTING AREA RATHER THAN THE AUTOMATIC SHIFT
Mfg Campaign: 11100262
Recall Date: Jun 6, 2018
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I WAS DRIVING DOWN THE ROAD AND BARELY TOUCHED THE SHIFTER AND WHEN I TOUCH THE SHIFTER IT SLIPPED OVER INTO WHERE YOU SHIFT YOUR GEARS I FEEL LIKE IT'S A COULD CATCH THE CAR ON FIRE BECAUSE IT IS REVVED UP SO HIGH AND YOU DON'T EVEN REALIZE IT BECAUSE YOU CANT HEAR IT UNLESS YOU YOU GOT RADIO OFF AND WINDOWS UP AND YOU CAN NEVER TELL I DEFINITELY THINK THEY SHOULD HAVE MADE IT MORE SAFE WHEN FROM SOME KIND OF A LOCK ON THE SHIFTER FOR WHEN YOU WANT TO GO OVER INTO WHERE YOU SHIFT THE GEARS YOURSELF NOT TO MENTION HOW EXPENSIVE CARS ARE AND THAT YOU COULD VERY EASILY TEAR UP YOUR CAR BY IT BEING IN THE MANUAL SHIFTING AREA RATHER THAN THE AUTOMATIC SHIFT
Corrective Action:
I WAS DRIVING DOWN THE ROAD AND BARELY TOUCHED THE SHIFTER AND WHEN I TOUCH THE SHIFTER IT SLIPPED OVER INTO WHERE YOU SHIFT YOUR GEARS I FEEL LIKE IT'S A COULD CATCH THE CAR ON FIRE BECAUSE IT IS REVVED UP SO HIGH AND YOU DON'T EVEN REALIZE IT BECAUSE YOU CANT HEAR IT UNLESS YOU YOU GOT RADIO OFF AND WINDOWS UP AND YOU CAN NEVER TELL I DEFINITELY THINK THEY SHOULD HAVE MADE IT MORE SAFE WHEN FROM SOME KIND OF A LOCK ON THE SHIFTER FOR WHEN YOU WANT TO GO OVER INTO WHERE YOU SHIFT THE GEARS YOURSELF NOT TO MENTION HOW EXPENSIVE CARS ARE AND THAT YOU COULD VERY EASILY TEAR UP YOUR CAR BY IT BEING IN THE MANUAL SHIFTING AREA RATHER THAN THE AUTOMATIC SHIFT
Additional Notes:
I WAS DRIVING DOWN THE ROAD AND BARELY TOUCHED THE SHIFTER AND WHEN I TOUCH THE SHIFTER IT SLIPPED OVER INTO WHERE YOU SHIFT YOUR GEARS I FEEL LIKE IT'S A COULD CATCH THE CAR ON FIRE BECAUSE IT IS REVVED UP SO HIGH AND YOU DON'T EVEN REALIZE IT BECAUSE YOU CANT HEAR IT UNLESS YOU YOU GOT RADIO OFF AND WINDOWS UP AND YOU CAN NEVER TELL I DEFINITELY THINK THEY SHOULD HAVE MADE IT MORE SAFE WHEN FROM SOME KIND OF A LOCK ON THE SHIFTER FOR WHEN YOU WANT TO GO OVER INTO WHERE YOU SHIFT THE GEARS YOURSELF NOT TO MENTION HOW EXPENSIVE CARS ARE AND THAT YOU COULD VERY EASILY TEAR UP YOUR CAR BY IT BEING IN THE MANUAL SHIFTING AREA RATHER THAN THE AUTOMATIC SHIFT
Mfg Campaign: 11100262
Recall Date: Jun 6, 2018
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I WAS DRIVING DOWN THE ROAD AND BARELY TOUCHED THE SHIFTER AND WHEN I TOUCH THE SHIFTER IT SLIPPED OVER INTO WHERE YOU SHIFT YOUR GEARS I FEEL LIKE IT'S A COULD CATCH THE CAR ON FIRE BECAUSE IT IS REVVED UP SO HIGH AND YOU DON'T EVEN REALIZE IT BECAUSE YOU CANT HEAR IT UNLESS YOU YOU GOT RADIO OFF AND WINDOWS UP AND YOU CAN NEVER TELL I DEFINITELY THINK THEY SHOULD HAVE MADE IT MORE SAFE WHEN FROM SOME KIND OF A LOCK ON THE SHIFTER FOR WHEN YOU WANT TO GO OVER INTO WHERE YOU SHIFT THE GEARS YOURSELF NOT TO MENTION HOW EXPENSIVE CARS ARE AND THAT YOU COULD VERY EASILY TEAR UP YOUR CAR BY IT BEING IN THE MANUAL SHIFTING AREA RATHER THAN THE AUTOMATIC SHIFT
Corrective Action:
I WAS DRIVING DOWN THE ROAD AND BARELY TOUCHED THE SHIFTER AND WHEN I TOUCH THE SHIFTER IT SLIPPED OVER INTO WHERE YOU SHIFT YOUR GEARS I FEEL LIKE IT'S A COULD CATCH THE CAR ON FIRE BECAUSE IT IS REVVED UP SO HIGH AND YOU DON'T EVEN REALIZE IT BECAUSE YOU CANT HEAR IT UNLESS YOU YOU GOT RADIO OFF AND WINDOWS UP AND YOU CAN NEVER TELL I DEFINITELY THINK THEY SHOULD HAVE MADE IT MORE SAFE WHEN FROM SOME KIND OF A LOCK ON THE SHIFTER FOR WHEN YOU WANT TO GO OVER INTO WHERE YOU SHIFT THE GEARS YOURSELF NOT TO MENTION HOW EXPENSIVE CARS ARE AND THAT YOU COULD VERY EASILY TEAR UP YOUR CAR BY IT BEING IN THE MANUAL SHIFTING AREA RATHER THAN THE AUTOMATIC SHIFT
Additional Notes:
I WAS DRIVING DOWN THE ROAD AND BARELY TOUCHED THE SHIFTER AND WHEN I TOUCH THE SHIFTER IT SLIPPED OVER INTO WHERE YOU SHIFT YOUR GEARS I FEEL LIKE IT'S A COULD CATCH THE CAR ON FIRE BECAUSE IT IS REVVED UP SO HIGH AND YOU DON'T EVEN REALIZE IT BECAUSE YOU CANT HEAR IT UNLESS YOU YOU GOT RADIO OFF AND WINDOWS UP AND YOU CAN NEVER TELL I DEFINITELY THINK THEY SHOULD HAVE MADE IT MORE SAFE WHEN FROM SOME KIND OF A LOCK ON THE SHIFTER FOR WHEN YOU WANT TO GO OVER INTO WHERE YOU SHIFT THE GEARS YOURSELF NOT TO MENTION HOW EXPENSIVE CARS ARE AND THAT YOU COULD VERY EASILY TEAR UP YOUR CAR BY IT BEING IN THE MANUAL SHIFTING AREA RATHER THAN THE AUTOMATIC SHIFT
Mfg Campaign: 11100262
Recall Date: Jun 6, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WHILE DRIVING SLOWLY (~10 MPH) SB I PREPARED TO MAKE A RIGHT-TURN (WB), IN THE ONLY LANE THAT TURNS RIGHT. AS I NEARED THE INTERSECTION THE LIGHT TURNED GREEN, ENABLING ME AND THE (1) LANE ON MY LEFT TO GO (IT GOES SB). NO CAR WAS AHEAD OF ME (TO TURN). THE STREET I WAS TURNING ONTO HAD ONE (WB) LANE, AND TWO LANES (STOPPED), THAT GO EB. NOTE: (MAY BE RELEVANT), I FREQUENTLY DOWN-SHIFT (AUTOMATIC) TRANSMISSIONS (USING THE "PADDLES" OR "BUTTONS", WHATEVER'S ON THE SHIFT COLUMN), ON ALL AUTOMATIC TRANS. CARS I DRIVE, WHEN I SLOW DOWN. I DO THIS TO SAVE WEAR & TEAR ON MY BRAKES, WHEN APPROACHING STOP-SIGNS OR RED-LIGHTS. I DOWN SHIFT GRADUALLY, JUST LIKE ON A MANUAL TRANS. WHEN IT'S TIME TO GO, I HOLD THE PADDLE IN THE "UP-SHIFT" MODE, UNTIL I SEE "DRIVE" ON THE TRANS. INDICATOR. IN THIS ACCIDENT, AS THE LIGHT TURNED GREEN (THE TRANS. WAS IN A LOW GEAR), I HELD THE PADDLE IN "UP-SHIFT" MODE (NOTE: I MAY HAVE CLICKED THE PADDLE 1 GEAR UP BEFORE IT WENT TO "DRIVE", I DON'T REMEMBER), AND STARTED THE TURN, BARELY PRESSING THE ACCELERATOR. WHEN I WAS APPR. HALFWAY (45 DEGREES) INTO THE TURN (POINTED SWB AT THE OPPOSITE TWO LANES), I FELT THE ENGINE "STAGGER" (LIKE IF YOU ACCIDENTALLY SHIFT A MANUAL TRANS. INTO A HIGH GEAR BUT YOU MEANT A LOW GEAR), AND IN A FRACTION OF A SECOND-THE CAR ROCKETED AHEAD (I HEARD RPMS) SLAMMING ME INTO THE WB CAR(S) SO FAST, I DIDN'T EVEN MAKE 90 DEGREES, NOR COULD I BRAKE (I TRIED). THE 1ST CAR IMPACTED WENT BACKWARD (AND TO THE RIGHT) HITTING THE CAR BEHIND, AND HIT THE CAR IN THE RIGHT LANE. NOTE: 1. JEEP WAS TOTALED. 2. THIS ACCIDENT WAS IN DRY WEATHER, MID-MORNING @ INTERSECTION I DRIVE NEARLY EVERY DAY. 3.THE AIRBAG FAILED & I WAS BRIEFLY KNOCKED-OUT W/SOME INJURIES. 4. THIS IS NOT: " I HIT THE GAS BUT MEANT THE BRAKE" CASE, I WENT FROM SLOW TO ROCKET-SHIP. 5. I'VE BEEN DRIVING > 40 YEARS W/O ACCIDENT. 5. I'M A PILOT W/GOOD REFLEXES. *TT *TR
Corrective Action:
WHILE DRIVING SLOWLY (~10 MPH) SB I PREPARED TO MAKE A RIGHT-TURN (WB), IN THE ONLY LANE THAT TURNS RIGHT. AS I NEARED THE INTERSECTION THE LIGHT TURNED GREEN, ENABLING ME AND THE (1) LANE ON MY LEFT TO GO (IT GOES SB). NO CAR WAS AHEAD OF ME (TO TURN). THE STREET I WAS TURNING ONTO HAD ONE (WB) LANE, AND TWO LANES (STOPPED), THAT GO EB. NOTE: (MAY BE RELEVANT), I FREQUENTLY DOWN-SHIFT (AUTOMATIC) TRANSMISSIONS (USING THE "PADDLES" OR "BUTTONS", WHATEVER'S ON THE SHIFT COLUMN), ON ALL AUTOMATIC TRANS. CARS I DRIVE, WHEN I SLOW DOWN. I DO THIS TO SAVE WEAR & TEAR ON MY BRAKES, WHEN APPROACHING STOP-SIGNS OR RED-LIGHTS. I DOWN SHIFT GRADUALLY, JUST LIKE ON A MANUAL TRANS. WHEN IT'S TIME TO GO, I HOLD THE PADDLE IN THE "UP-SHIFT" MODE, UNTIL I SEE "DRIVE" ON THE TRANS. INDICATOR. IN THIS ACCIDENT, AS THE LIGHT TURNED GREEN (THE TRANS. WAS IN A LOW GEAR), I HELD THE PADDLE IN "UP-SHIFT" MODE (NOTE: I MAY HAVE CLICKED THE PADDLE 1 GEAR UP BEFORE IT WENT TO "DRIVE", I DON'T REMEMBER), AND STARTED THE TURN, BARELY PRESSING THE ACCELERATOR. WHEN I WAS APPR. HALFWAY (45 DEGREES) INTO THE TURN (POINTED SWB AT THE OPPOSITE TWO LANES), I FELT THE ENGINE "STAGGER" (LIKE IF YOU ACCIDENTALLY SHIFT A MANUAL TRANS. INTO A HIGH GEAR BUT YOU MEANT A LOW GEAR), AND IN A FRACTION OF A SECOND-THE CAR ROCKETED AHEAD (I HEARD RPMS) SLAMMING ME INTO THE WB CAR(S) SO FAST, I DIDN'T EVEN MAKE 90 DEGREES, NOR COULD I BRAKE (I TRIED). THE 1ST CAR IMPACTED WENT BACKWARD (AND TO THE RIGHT) HITTING THE CAR BEHIND, AND HIT THE CAR IN THE RIGHT LANE. NOTE: 1. JEEP WAS TOTALED. 2. THIS ACCIDENT WAS IN DRY WEATHER, MID-MORNING @ INTERSECTION I DRIVE NEARLY EVERY DAY. 3.THE AIRBAG FAILED & I WAS BRIEFLY KNOCKED-OUT W/SOME INJURIES. 4. THIS IS NOT: " I HIT THE GAS BUT MEANT THE BRAKE" CASE, I WENT FROM SLOW TO ROCKET-SHIP. 5. I'VE BEEN DRIVING > 40 YEARS W/O ACCIDENT. 5. I'M A PILOT W/GOOD REFLEXES. *TT *TR
Additional Notes:
WHILE DRIVING SLOWLY (~10 MPH) SB I PREPARED TO MAKE A RIGHT-TURN (WB), IN THE ONLY LANE THAT TURNS RIGHT. AS I NEARED THE INTERSECTION THE LIGHT TURNED GREEN, ENABLING ME AND THE (1) LANE ON MY LEFT TO GO (IT GOES SB). NO CAR WAS AHEAD OF ME (TO TURN). THE STREET I WAS TURNING ONTO HAD ONE (WB) LANE, AND TWO LANES (STOPPED), THAT GO EB. NOTE: (MAY BE RELEVANT), I FREQUENTLY DOWN-SHIFT (AUTOMATIC) TRANSMISSIONS (USING THE "PADDLES" OR "BUTTONS", WHATEVER'S ON THE SHIFT COLUMN), ON ALL AUTOMATIC TRANS. CARS I DRIVE, WHEN I SLOW DOWN. I DO THIS TO SAVE WEAR & TEAR ON MY BRAKES, WHEN APPROACHING STOP-SIGNS OR RED-LIGHTS. I DOWN SHIFT GRADUALLY, JUST LIKE ON A MANUAL TRANS. WHEN IT'S TIME TO GO, I HOLD THE PADDLE IN THE "UP-SHIFT" MODE, UNTIL I SEE "DRIVE" ON THE TRANS. INDICATOR. IN THIS ACCIDENT, AS THE LIGHT TURNED GREEN (THE TRANS. WAS IN A LOW GEAR), I HELD THE PADDLE IN "UP-SHIFT" MODE (NOTE: I MAY HAVE CLICKED THE PADDLE 1 GEAR UP BEFORE IT WENT TO "DRIVE", I DON'T REMEMBER), AND STARTED THE TURN, BARELY PRESSING THE ACCELERATOR. WHEN I WAS APPR. HALFWAY (45 DEGREES) INTO THE TURN (POINTED SWB AT THE OPPOSITE TWO LANES), I FELT THE ENGINE "STAGGER" (LIKE IF YOU ACCIDENTALLY SHIFT A MANUAL TRANS. INTO A HIGH GEAR BUT YOU MEANT A LOW GEAR), AND IN A FRACTION OF A SECOND-THE CAR ROCKETED AHEAD (I HEARD RPMS) SLAMMING ME INTO THE WB CAR(S) SO FAST, I DIDN'T EVEN MAKE 90 DEGREES, NOR COULD I BRAKE (I TRIED). THE 1ST CAR IMPACTED WENT BACKWARD (AND TO THE RIGHT) HITTING THE CAR BEHIND, AND HIT THE CAR IN THE RIGHT LANE. NOTE: 1. JEEP WAS TOTALED. 2. THIS ACCIDENT WAS IN DRY WEATHER, MID-MORNING @ INTERSECTION I DRIVE NEARLY EVERY DAY. 3.THE AIRBAG FAILED & I WAS BRIEFLY KNOCKED-OUT W/SOME INJURIES. 4. THIS IS NOT: " I HIT THE GAS BUT MEANT THE BRAKE" CASE, I WENT FROM SLOW TO ROCKET-SHIP. 5. I'VE BEEN DRIVING > 40 YEARS W/O ACCIDENT. 5. I'M A PILOT W/GOOD REFLEXES. *TT *TR
Mfg Campaign: 11099358
Recall Date: Jun 2, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
WHILE DRIVING SLOWLY (~10 MPH) SB I PREPARED TO MAKE A RIGHT-TURN (WB), IN THE ONLY LANE THAT TURNS RIGHT. AS I NEARED THE INTERSECTION THE LIGHT TURNED GREEN, ENABLING ME AND THE (1) LANE ON MY LEFT TO GO (IT GOES SB). NO CAR WAS AHEAD OF ME (TO TURN). THE STREET I WAS TURNING ONTO HAD ONE (WB) LANE, AND TWO LANES (STOPPED), THAT GO EB. NOTE: (MAY BE RELEVANT), I FREQUENTLY DOWN-SHIFT (AUTOMATIC) TRANSMISSIONS (USING THE "PADDLES" OR "BUTTONS", WHATEVER'S ON THE SHIFT COLUMN), ON ALL AUTOMATIC TRANS. CARS I DRIVE, WHEN I SLOW DOWN. I DO THIS TO SAVE WEAR & TEAR ON MY BRAKES, WHEN APPROACHING STOP-SIGNS OR RED-LIGHTS. I DOWN SHIFT GRADUALLY, JUST LIKE ON A MANUAL TRANS. WHEN IT'S TIME TO GO, I HOLD THE PADDLE IN THE "UP-SHIFT" MODE, UNTIL I SEE "DRIVE" ON THE TRANS. INDICATOR. IN THIS ACCIDENT, AS THE LIGHT TURNED GREEN (THE TRANS. WAS IN A LOW GEAR), I HELD THE PADDLE IN "UP-SHIFT" MODE (NOTE: I MAY HAVE CLICKED THE PADDLE 1 GEAR UP BEFORE IT WENT TO "DRIVE", I DON'T REMEMBER), AND STARTED THE TURN, BARELY PRESSING THE ACCELERATOR. WHEN I WAS APPR. HALFWAY (45 DEGREES) INTO THE TURN (POINTED SWB AT THE OPPOSITE TWO LANES), I FELT THE ENGINE "STAGGER" (LIKE IF YOU ACCIDENTALLY SHIFT A MANUAL TRANS. INTO A HIGH GEAR BUT YOU MEANT A LOW GEAR), AND IN A FRACTION OF A SECOND-THE CAR ROCKETED AHEAD (I HEARD RPMS) SLAMMING ME INTO THE WB CAR(S) SO FAST, I DIDN'T EVEN MAKE 90 DEGREES, NOR COULD I BRAKE (I TRIED). THE 1ST CAR IMPACTED WENT BACKWARD (AND TO THE RIGHT) HITTING THE CAR BEHIND, AND HIT THE CAR IN THE RIGHT LANE. NOTE: 1. JEEP WAS TOTALED. 2. THIS ACCIDENT WAS IN DRY WEATHER, MID-MORNING @ INTERSECTION I DRIVE NEARLY EVERY DAY. 3.THE AIRBAG FAILED & I WAS BRIEFLY KNOCKED-OUT W/SOME INJURIES. 4. THIS IS NOT: " I HIT THE GAS BUT MEANT THE BRAKE" CASE, I WENT FROM SLOW TO ROCKET-SHIP. 5. I'VE BEEN DRIVING > 40 YEARS W/O ACCIDENT. 5. I'M A PILOT W/GOOD REFLEXES. *TT *TR
Corrective Action:
WHILE DRIVING SLOWLY (~10 MPH) SB I PREPARED TO MAKE A RIGHT-TURN (WB), IN THE ONLY LANE THAT TURNS RIGHT. AS I NEARED THE INTERSECTION THE LIGHT TURNED GREEN, ENABLING ME AND THE (1) LANE ON MY LEFT TO GO (IT GOES SB). NO CAR WAS AHEAD OF ME (TO TURN). THE STREET I WAS TURNING ONTO HAD ONE (WB) LANE, AND TWO LANES (STOPPED), THAT GO EB. NOTE: (MAY BE RELEVANT), I FREQUENTLY DOWN-SHIFT (AUTOMATIC) TRANSMISSIONS (USING THE "PADDLES" OR "BUTTONS", WHATEVER'S ON THE SHIFT COLUMN), ON ALL AUTOMATIC TRANS. CARS I DRIVE, WHEN I SLOW DOWN. I DO THIS TO SAVE WEAR & TEAR ON MY BRAKES, WHEN APPROACHING STOP-SIGNS OR RED-LIGHTS. I DOWN SHIFT GRADUALLY, JUST LIKE ON A MANUAL TRANS. WHEN IT'S TIME TO GO, I HOLD THE PADDLE IN THE "UP-SHIFT" MODE, UNTIL I SEE "DRIVE" ON THE TRANS. INDICATOR. IN THIS ACCIDENT, AS THE LIGHT TURNED GREEN (THE TRANS. WAS IN A LOW GEAR), I HELD THE PADDLE IN "UP-SHIFT" MODE (NOTE: I MAY HAVE CLICKED THE PADDLE 1 GEAR UP BEFORE IT WENT TO "DRIVE", I DON'T REMEMBER), AND STARTED THE TURN, BARELY PRESSING THE ACCELERATOR. WHEN I WAS APPR. HALFWAY (45 DEGREES) INTO THE TURN (POINTED SWB AT THE OPPOSITE TWO LANES), I FELT THE ENGINE "STAGGER" (LIKE IF YOU ACCIDENTALLY SHIFT A MANUAL TRANS. INTO A HIGH GEAR BUT YOU MEANT A LOW GEAR), AND IN A FRACTION OF A SECOND-THE CAR ROCKETED AHEAD (I HEARD RPMS) SLAMMING ME INTO THE WB CAR(S) SO FAST, I DIDN'T EVEN MAKE 90 DEGREES, NOR COULD I BRAKE (I TRIED). THE 1ST CAR IMPACTED WENT BACKWARD (AND TO THE RIGHT) HITTING THE CAR BEHIND, AND HIT THE CAR IN THE RIGHT LANE. NOTE: 1. JEEP WAS TOTALED. 2. THIS ACCIDENT WAS IN DRY WEATHER, MID-MORNING @ INTERSECTION I DRIVE NEARLY EVERY DAY. 3.THE AIRBAG FAILED & I WAS BRIEFLY KNOCKED-OUT W/SOME INJURIES. 4. THIS IS NOT: " I HIT THE GAS BUT MEANT THE BRAKE" CASE, I WENT FROM SLOW TO ROCKET-SHIP. 5. I'VE BEEN DRIVING > 40 YEARS W/O ACCIDENT. 5. I'M A PILOT W/GOOD REFLEXES. *TT *TR
Additional Notes:
WHILE DRIVING SLOWLY (~10 MPH) SB I PREPARED TO MAKE A RIGHT-TURN (WB), IN THE ONLY LANE THAT TURNS RIGHT. AS I NEARED THE INTERSECTION THE LIGHT TURNED GREEN, ENABLING ME AND THE (1) LANE ON MY LEFT TO GO (IT GOES SB). NO CAR WAS AHEAD OF ME (TO TURN). THE STREET I WAS TURNING ONTO HAD ONE (WB) LANE, AND TWO LANES (STOPPED), THAT GO EB. NOTE: (MAY BE RELEVANT), I FREQUENTLY DOWN-SHIFT (AUTOMATIC) TRANSMISSIONS (USING THE "PADDLES" OR "BUTTONS", WHATEVER'S ON THE SHIFT COLUMN), ON ALL AUTOMATIC TRANS. CARS I DRIVE, WHEN I SLOW DOWN. I DO THIS TO SAVE WEAR & TEAR ON MY BRAKES, WHEN APPROACHING STOP-SIGNS OR RED-LIGHTS. I DOWN SHIFT GRADUALLY, JUST LIKE ON A MANUAL TRANS. WHEN IT'S TIME TO GO, I HOLD THE PADDLE IN THE "UP-SHIFT" MODE, UNTIL I SEE "DRIVE" ON THE TRANS. INDICATOR. IN THIS ACCIDENT, AS THE LIGHT TURNED GREEN (THE TRANS. WAS IN A LOW GEAR), I HELD THE PADDLE IN "UP-SHIFT" MODE (NOTE: I MAY HAVE CLICKED THE PADDLE 1 GEAR UP BEFORE IT WENT TO "DRIVE", I DON'T REMEMBER), AND STARTED THE TURN, BARELY PRESSING THE ACCELERATOR. WHEN I WAS APPR. HALFWAY (45 DEGREES) INTO THE TURN (POINTED SWB AT THE OPPOSITE TWO LANES), I FELT THE ENGINE "STAGGER" (LIKE IF YOU ACCIDENTALLY SHIFT A MANUAL TRANS. INTO A HIGH GEAR BUT YOU MEANT A LOW GEAR), AND IN A FRACTION OF A SECOND-THE CAR ROCKETED AHEAD (I HEARD RPMS) SLAMMING ME INTO THE WB CAR(S) SO FAST, I DIDN'T EVEN MAKE 90 DEGREES, NOR COULD I BRAKE (I TRIED). THE 1ST CAR IMPACTED WENT BACKWARD (AND TO THE RIGHT) HITTING THE CAR BEHIND, AND HIT THE CAR IN THE RIGHT LANE. NOTE: 1. JEEP WAS TOTALED. 2. THIS ACCIDENT WAS IN DRY WEATHER, MID-MORNING @ INTERSECTION I DRIVE NEARLY EVERY DAY. 3.THE AIRBAG FAILED & I WAS BRIEFLY KNOCKED-OUT W/SOME INJURIES. 4. THIS IS NOT: " I HIT THE GAS BUT MEANT THE BRAKE" CASE, I WENT FROM SLOW TO ROCKET-SHIP. 5. I'VE BEEN DRIVING > 40 YEARS W/O ACCIDENT. 5. I'M A PILOT W/GOOD REFLEXES. *TT *TR
Mfg Campaign: 11099358
Recall Date: Jun 2, 2018
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
REAR TIRE AREA MAKES A GRINDING SOUND, AUTO SHOP EXPLAINED THAT IT WAS THE CONTROL ARM AND SUSPENSION (REAR CRADLE ASSEMBLY) WAS BROKEN AT WELD CONNECTION TO THE FRAME. SPOKE TO ANOTHER AUTO SHOP ABOUT REPAIRS, TOLD I WAS MISTAKEN, PART SHOULD NOT BREAK. CONTACTED WARRANTY TECH/EDGE WARRANTIES REGARDING ISSUE, TOLD TO TAKE TO DEALERSHIP. DEALERSHIP CALLS BACK SAME DAY AND SAID THAT IT BROKE BECAUSE IT HAD BEEN PULLED WRONG...I ASKED WHAT THAT MEANT, DEALERSHIP SAID THAT IT HAD BEEN TOWED WRONG. I TOLD HIM THAT WE HAD PURCHASED NEW FROM THE LOT AND HAD NEVER BEEN TOWED. REPRESENTATIVE SAID HE WOULD LOOK FURTHER INTO ISSUE AFTER TELLING ME THAT I NEEDED TO CONTACT MY INSURANCE. NEXT DAY, REPRESENTATIVE OF DEALERSHIP CALLS (BREEDEN DODGE) AND TELLS ME THAT ONCE THEY TOOK THE WHEEL OFF AND EXAMINED FURTHER, THAT THE "PULLED WRONG THEORY" WAS OUT THE DOOR, THAT IT BASICALLY JUST BROKE, AND THAT IT SHOULD NOT HAVE. I AGAIN TOLD HIM THAT FROM EACH PROFESSIONAL I SPOKEN WITH THAT IT WAS MORE THAN LIKELY A MANUFACTURER DEFECT/ERROR. HE SAID HE WOULD CONTACT CHRYSLER TO SEE IF THEY WOULD STAND BEHIND ISSUE. I DROPPED THE VEHICLE OFF ON A WEDNESDAY, THE FOLLOWING WEDNESDAY, THE REPRESENTATIVE CALLS BACK SAYING THAT CHRYSLER WILL NOT STAND BEHIND, BUT THAT I NEEDED TO CONTACT INSURANCE COMPANY. I TOLD HIM THAT I HAD AN EXTENDED WARRANTY THROUGH WARRANTY TECH/EDGE WARRANTIES (CHRYSLER CALLS IT ONE THING AND DEALERSHIP CALLS IT ANOTHER). THE REPRESENTATIVE ACTED LIKE THE EXTENDED WARRANTY WAS AN ISSUE, EACH TIME I MENTIONED IT, BUT SAID HE WOULD CONTACT THEM. HE CALLED BACK A COUPLE OF HOURS LATER AND SAID THAT THE WARRANTY WOULD NOT COVER BECAUSE IT IS PART OF THE FRAME. HE THEN INSISTED THAT I CONTACT MY INSURANCE COMPANY. I TOLD HIM I WOULD CONTACT BOTH CHRYSLER AND WARRANTY TECH. I CONTACTED CHRYSLER AND ALMOST GOT IT APPROVED AS HE HAD ONLY CONTACTED THEM THE DAY PRIOR.
Corrective Action:
REAR TIRE AREA MAKES A GRINDING SOUND, AUTO SHOP EXPLAINED THAT IT WAS THE CONTROL ARM AND SUSPENSION (REAR CRADLE ASSEMBLY) WAS BROKEN AT WELD CONNECTION TO THE FRAME. SPOKE TO ANOTHER AUTO SHOP ABOUT REPAIRS, TOLD I WAS MISTAKEN, PART SHOULD NOT BREAK. CONTACTED WARRANTY TECH/EDGE WARRANTIES REGARDING ISSUE, TOLD TO TAKE TO DEALERSHIP. DEALERSHIP CALLS BACK SAME DAY AND SAID THAT IT BROKE BECAUSE IT HAD BEEN PULLED WRONG...I ASKED WHAT THAT MEANT, DEALERSHIP SAID THAT IT HAD BEEN TOWED WRONG. I TOLD HIM THAT WE HAD PURCHASED NEW FROM THE LOT AND HAD NEVER BEEN TOWED. REPRESENTATIVE SAID HE WOULD LOOK FURTHER INTO ISSUE AFTER TELLING ME THAT I NEEDED TO CONTACT MY INSURANCE. NEXT DAY, REPRESENTATIVE OF DEALERSHIP CALLS (BREEDEN DODGE) AND TELLS ME THAT ONCE THEY TOOK THE WHEEL OFF AND EXAMINED FURTHER, THAT THE "PULLED WRONG THEORY" WAS OUT THE DOOR, THAT IT BASICALLY JUST BROKE, AND THAT IT SHOULD NOT HAVE. I AGAIN TOLD HIM THAT FROM EACH PROFESSIONAL I SPOKEN WITH THAT IT WAS MORE THAN LIKELY A MANUFACTURER DEFECT/ERROR. HE SAID HE WOULD CONTACT CHRYSLER TO SEE IF THEY WOULD STAND BEHIND ISSUE. I DROPPED THE VEHICLE OFF ON A WEDNESDAY, THE FOLLOWING WEDNESDAY, THE REPRESENTATIVE CALLS BACK SAYING THAT CHRYSLER WILL NOT STAND BEHIND, BUT THAT I NEEDED TO CONTACT INSURANCE COMPANY. I TOLD HIM THAT I HAD AN EXTENDED WARRANTY THROUGH WARRANTY TECH/EDGE WARRANTIES (CHRYSLER CALLS IT ONE THING AND DEALERSHIP CALLS IT ANOTHER). THE REPRESENTATIVE ACTED LIKE THE EXTENDED WARRANTY WAS AN ISSUE, EACH TIME I MENTIONED IT, BUT SAID HE WOULD CONTACT THEM. HE CALLED BACK A COUPLE OF HOURS LATER AND SAID THAT THE WARRANTY WOULD NOT COVER BECAUSE IT IS PART OF THE FRAME. HE THEN INSISTED THAT I CONTACT MY INSURANCE COMPANY. I TOLD HIM I WOULD CONTACT BOTH CHRYSLER AND WARRANTY TECH. I CONTACTED CHRYSLER AND ALMOST GOT IT APPROVED AS HE HAD ONLY CONTACTED THEM THE DAY PRIOR.
Additional Notes:
REAR TIRE AREA MAKES A GRINDING SOUND, AUTO SHOP EXPLAINED THAT IT WAS THE CONTROL ARM AND SUSPENSION (REAR CRADLE ASSEMBLY) WAS BROKEN AT WELD CONNECTION TO THE FRAME. SPOKE TO ANOTHER AUTO SHOP ABOUT REPAIRS, TOLD I WAS MISTAKEN, PART SHOULD NOT BREAK. CONTACTED WARRANTY TECH/EDGE WARRANTIES REGARDING ISSUE, TOLD TO TAKE TO DEALERSHIP. DEALERSHIP CALLS BACK SAME DAY AND SAID THAT IT BROKE BECAUSE IT HAD BEEN PULLED WRONG...I ASKED WHAT THAT MEANT, DEALERSHIP SAID THAT IT HAD BEEN TOWED WRONG. I TOLD HIM THAT WE HAD PURCHASED NEW FROM THE LOT AND HAD NEVER BEEN TOWED. REPRESENTATIVE SAID HE WOULD LOOK FURTHER INTO ISSUE AFTER TELLING ME THAT I NEEDED TO CONTACT MY INSURANCE. NEXT DAY, REPRESENTATIVE OF DEALERSHIP CALLS (BREEDEN DODGE) AND TELLS ME THAT ONCE THEY TOOK THE WHEEL OFF AND EXAMINED FURTHER, THAT THE "PULLED WRONG THEORY" WAS OUT THE DOOR, THAT IT BASICALLY JUST BROKE, AND THAT IT SHOULD NOT HAVE. I AGAIN TOLD HIM THAT FROM EACH PROFESSIONAL I SPOKEN WITH THAT IT WAS MORE THAN LIKELY A MANUFACTURER DEFECT/ERROR. HE SAID HE WOULD CONTACT CHRYSLER TO SEE IF THEY WOULD STAND BEHIND ISSUE. I DROPPED THE VEHICLE OFF ON A WEDNESDAY, THE FOLLOWING WEDNESDAY, THE REPRESENTATIVE CALLS BACK SAYING THAT CHRYSLER WILL NOT STAND BEHIND, BUT THAT I NEEDED TO CONTACT INSURANCE COMPANY. I TOLD HIM THAT I HAD AN EXTENDED WARRANTY THROUGH WARRANTY TECH/EDGE WARRANTIES (CHRYSLER CALLS IT ONE THING AND DEALERSHIP CALLS IT ANOTHER). THE REPRESENTATIVE ACTED LIKE THE EXTENDED WARRANTY WAS AN ISSUE, EACH TIME I MENTIONED IT, BUT SAID HE WOULD CONTACT THEM. HE CALLED BACK A COUPLE OF HOURS LATER AND SAID THAT THE WARRANTY WOULD NOT COVER BECAUSE IT IS PART OF THE FRAME. HE THEN INSISTED THAT I CONTACT MY INSURANCE COMPANY. I TOLD HIM I WOULD CONTACT BOTH CHRYSLER AND WARRANTY TECH. I CONTACTED CHRYSLER AND ALMOST GOT IT APPROVED AS HE HAD ONLY CONTACTED THEM THE DAY PRIOR.
Mfg Campaign: 11096944
Recall Date: May 20, 2018
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
REAR TIRE AREA MAKES A GRINDING SOUND, AUTO SHOP EXPLAINED THAT IT WAS THE CONTROL ARM AND SUSPENSION (REAR CRADLE ASSEMBLY) WAS BROKEN AT WELD CONNECTION TO THE FRAME. SPOKE TO ANOTHER AUTO SHOP ABOUT REPAIRS, TOLD I WAS MISTAKEN, PART SHOULD NOT BREAK. CONTACTED WARRANTY TECH/EDGE WARRANTIES REGARDING ISSUE, TOLD TO TAKE TO DEALERSHIP. DEALERSHIP CALLS BACK SAME DAY AND SAID THAT IT BROKE BECAUSE IT HAD BEEN PULLED WRONG...I ASKED WHAT THAT MEANT, DEALERSHIP SAID THAT IT HAD BEEN TOWED WRONG. I TOLD HIM THAT WE HAD PURCHASED NEW FROM THE LOT AND HAD NEVER BEEN TOWED. REPRESENTATIVE SAID HE WOULD LOOK FURTHER INTO ISSUE AFTER TELLING ME THAT I NEEDED TO CONTACT MY INSURANCE. NEXT DAY, REPRESENTATIVE OF DEALERSHIP CALLS (BREEDEN DODGE) AND TELLS ME THAT ONCE THEY TOOK THE WHEEL OFF AND EXAMINED FURTHER, THAT THE "PULLED WRONG THEORY" WAS OUT THE DOOR, THAT IT BASICALLY JUST BROKE, AND THAT IT SHOULD NOT HAVE. I AGAIN TOLD HIM THAT FROM EACH PROFESSIONAL I SPOKEN WITH THAT IT WAS MORE THAN LIKELY A MANUFACTURER DEFECT/ERROR. HE SAID HE WOULD CONTACT CHRYSLER TO SEE IF THEY WOULD STAND BEHIND ISSUE. I DROPPED THE VEHICLE OFF ON A WEDNESDAY, THE FOLLOWING WEDNESDAY, THE REPRESENTATIVE CALLS BACK SAYING THAT CHRYSLER WILL NOT STAND BEHIND, BUT THAT I NEEDED TO CONTACT INSURANCE COMPANY. I TOLD HIM THAT I HAD AN EXTENDED WARRANTY THROUGH WARRANTY TECH/EDGE WARRANTIES (CHRYSLER CALLS IT ONE THING AND DEALERSHIP CALLS IT ANOTHER). THE REPRESENTATIVE ACTED LIKE THE EXTENDED WARRANTY WAS AN ISSUE, EACH TIME I MENTIONED IT, BUT SAID HE WOULD CONTACT THEM. HE CALLED BACK A COUPLE OF HOURS LATER AND SAID THAT THE WARRANTY WOULD NOT COVER BECAUSE IT IS PART OF THE FRAME. HE THEN INSISTED THAT I CONTACT MY INSURANCE COMPANY. I TOLD HIM I WOULD CONTACT BOTH CHRYSLER AND WARRANTY TECH. I CONTACTED CHRYSLER AND ALMOST GOT IT APPROVED AS HE HAD ONLY CONTACTED THEM THE DAY PRIOR.
Corrective Action:
REAR TIRE AREA MAKES A GRINDING SOUND, AUTO SHOP EXPLAINED THAT IT WAS THE CONTROL ARM AND SUSPENSION (REAR CRADLE ASSEMBLY) WAS BROKEN AT WELD CONNECTION TO THE FRAME. SPOKE TO ANOTHER AUTO SHOP ABOUT REPAIRS, TOLD I WAS MISTAKEN, PART SHOULD NOT BREAK. CONTACTED WARRANTY TECH/EDGE WARRANTIES REGARDING ISSUE, TOLD TO TAKE TO DEALERSHIP. DEALERSHIP CALLS BACK SAME DAY AND SAID THAT IT BROKE BECAUSE IT HAD BEEN PULLED WRONG...I ASKED WHAT THAT MEANT, DEALERSHIP SAID THAT IT HAD BEEN TOWED WRONG. I TOLD HIM THAT WE HAD PURCHASED NEW FROM THE LOT AND HAD NEVER BEEN TOWED. REPRESENTATIVE SAID HE WOULD LOOK FURTHER INTO ISSUE AFTER TELLING ME THAT I NEEDED TO CONTACT MY INSURANCE. NEXT DAY, REPRESENTATIVE OF DEALERSHIP CALLS (BREEDEN DODGE) AND TELLS ME THAT ONCE THEY TOOK THE WHEEL OFF AND EXAMINED FURTHER, THAT THE "PULLED WRONG THEORY" WAS OUT THE DOOR, THAT IT BASICALLY JUST BROKE, AND THAT IT SHOULD NOT HAVE. I AGAIN TOLD HIM THAT FROM EACH PROFESSIONAL I SPOKEN WITH THAT IT WAS MORE THAN LIKELY A MANUFACTURER DEFECT/ERROR. HE SAID HE WOULD CONTACT CHRYSLER TO SEE IF THEY WOULD STAND BEHIND ISSUE. I DROPPED THE VEHICLE OFF ON A WEDNESDAY, THE FOLLOWING WEDNESDAY, THE REPRESENTATIVE CALLS BACK SAYING THAT CHRYSLER WILL NOT STAND BEHIND, BUT THAT I NEEDED TO CONTACT INSURANCE COMPANY. I TOLD HIM THAT I HAD AN EXTENDED WARRANTY THROUGH WARRANTY TECH/EDGE WARRANTIES (CHRYSLER CALLS IT ONE THING AND DEALERSHIP CALLS IT ANOTHER). THE REPRESENTATIVE ACTED LIKE THE EXTENDED WARRANTY WAS AN ISSUE, EACH TIME I MENTIONED IT, BUT SAID HE WOULD CONTACT THEM. HE CALLED BACK A COUPLE OF HOURS LATER AND SAID THAT THE WARRANTY WOULD NOT COVER BECAUSE IT IS PART OF THE FRAME. HE THEN INSISTED THAT I CONTACT MY INSURANCE COMPANY. I TOLD HIM I WOULD CONTACT BOTH CHRYSLER AND WARRANTY TECH. I CONTACTED CHRYSLER AND ALMOST GOT IT APPROVED AS HE HAD ONLY CONTACTED THEM THE DAY PRIOR.
Additional Notes:
REAR TIRE AREA MAKES A GRINDING SOUND, AUTO SHOP EXPLAINED THAT IT WAS THE CONTROL ARM AND SUSPENSION (REAR CRADLE ASSEMBLY) WAS BROKEN AT WELD CONNECTION TO THE FRAME. SPOKE TO ANOTHER AUTO SHOP ABOUT REPAIRS, TOLD I WAS MISTAKEN, PART SHOULD NOT BREAK. CONTACTED WARRANTY TECH/EDGE WARRANTIES REGARDING ISSUE, TOLD TO TAKE TO DEALERSHIP. DEALERSHIP CALLS BACK SAME DAY AND SAID THAT IT BROKE BECAUSE IT HAD BEEN PULLED WRONG...I ASKED WHAT THAT MEANT, DEALERSHIP SAID THAT IT HAD BEEN TOWED WRONG. I TOLD HIM THAT WE HAD PURCHASED NEW FROM THE LOT AND HAD NEVER BEEN TOWED. REPRESENTATIVE SAID HE WOULD LOOK FURTHER INTO ISSUE AFTER TELLING ME THAT I NEEDED TO CONTACT MY INSURANCE. NEXT DAY, REPRESENTATIVE OF DEALERSHIP CALLS (BREEDEN DODGE) AND TELLS ME THAT ONCE THEY TOOK THE WHEEL OFF AND EXAMINED FURTHER, THAT THE "PULLED WRONG THEORY" WAS OUT THE DOOR, THAT IT BASICALLY JUST BROKE, AND THAT IT SHOULD NOT HAVE. I AGAIN TOLD HIM THAT FROM EACH PROFESSIONAL I SPOKEN WITH THAT IT WAS MORE THAN LIKELY A MANUFACTURER DEFECT/ERROR. HE SAID HE WOULD CONTACT CHRYSLER TO SEE IF THEY WOULD STAND BEHIND ISSUE. I DROPPED THE VEHICLE OFF ON A WEDNESDAY, THE FOLLOWING WEDNESDAY, THE REPRESENTATIVE CALLS BACK SAYING THAT CHRYSLER WILL NOT STAND BEHIND, BUT THAT I NEEDED TO CONTACT INSURANCE COMPANY. I TOLD HIM THAT I HAD AN EXTENDED WARRANTY THROUGH WARRANTY TECH/EDGE WARRANTIES (CHRYSLER CALLS IT ONE THING AND DEALERSHIP CALLS IT ANOTHER). THE REPRESENTATIVE ACTED LIKE THE EXTENDED WARRANTY WAS AN ISSUE, EACH TIME I MENTIONED IT, BUT SAID HE WOULD CONTACT THEM. HE CALLED BACK A COUPLE OF HOURS LATER AND SAID THAT THE WARRANTY WOULD NOT COVER BECAUSE IT IS PART OF THE FRAME. HE THEN INSISTED THAT I CONTACT MY INSURANCE COMPANY. I TOLD HIM I WOULD CONTACT BOTH CHRYSLER AND WARRANTY TECH. I CONTACTED CHRYSLER AND ALMOST GOT IT APPROVED AS HE HAD ONLY CONTACTED THEM THE DAY PRIOR.
Mfg Campaign: 11096944
Recall Date: May 20, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
JEEP IN MOTION, ENGINE STALLS AT VARIES SPEEDS MULTIPLE TIMES IN A ROW. HEADED STRAIGHT OR TURNING, HAD TO CALL TOW TRUCK BUT AFTER 20 MINUTES I TRIED TO TURN OVER MY JEEP AND IT STARTED. THIS HAPPENED 3 DIFFERENT TIMES BEFORE ARRIVING HOME. KEPT CALL CENTER REP. ON PHONE UNTIL I WAS 2 MILES AWAY FROM MY HOME. 1 TIME JEEP PAUSED LIKE NOT GETTING GAS THEN I PRESSED THE PEDAL AND IT ACCELERATED (ALL RIGHT IN THE MIDDLE OF INTERSECTION) THEN DROVE THE REMAINING MILE AND A 1/4 HOME WHILE ON PHONE WITH HUSBAND. ADVANCE AUTO TOLD ME POSSIBLE FUEL ISSUE, I ADDED LUCAS FUEL SYSTEM CLEANER. NOW LOOKING AT RECALLS ONLINE AND READING ABOUT CAMSHAFT OR CRANKSHAFT SENSOR. MILES ON JEEP 41688.
Corrective Action:
JEEP IN MOTION, ENGINE STALLS AT VARIES SPEEDS MULTIPLE TIMES IN A ROW. HEADED STRAIGHT OR TURNING, HAD TO CALL TOW TRUCK BUT AFTER 20 MINUTES I TRIED TO TURN OVER MY JEEP AND IT STARTED. THIS HAPPENED 3 DIFFERENT TIMES BEFORE ARRIVING HOME. KEPT CALL CENTER REP. ON PHONE UNTIL I WAS 2 MILES AWAY FROM MY HOME. 1 TIME JEEP PAUSED LIKE NOT GETTING GAS THEN I PRESSED THE PEDAL AND IT ACCELERATED (ALL RIGHT IN THE MIDDLE OF INTERSECTION) THEN DROVE THE REMAINING MILE AND A 1/4 HOME WHILE ON PHONE WITH HUSBAND. ADVANCE AUTO TOLD ME POSSIBLE FUEL ISSUE, I ADDED LUCAS FUEL SYSTEM CLEANER. NOW LOOKING AT RECALLS ONLINE AND READING ABOUT CAMSHAFT OR CRANKSHAFT SENSOR. MILES ON JEEP 41688.
Additional Notes:
JEEP IN MOTION, ENGINE STALLS AT VARIES SPEEDS MULTIPLE TIMES IN A ROW. HEADED STRAIGHT OR TURNING, HAD TO CALL TOW TRUCK BUT AFTER 20 MINUTES I TRIED TO TURN OVER MY JEEP AND IT STARTED. THIS HAPPENED 3 DIFFERENT TIMES BEFORE ARRIVING HOME. KEPT CALL CENTER REP. ON PHONE UNTIL I WAS 2 MILES AWAY FROM MY HOME. 1 TIME JEEP PAUSED LIKE NOT GETTING GAS THEN I PRESSED THE PEDAL AND IT ACCELERATED (ALL RIGHT IN THE MIDDLE OF INTERSECTION) THEN DROVE THE REMAINING MILE AND A 1/4 HOME WHILE ON PHONE WITH HUSBAND. ADVANCE AUTO TOLD ME POSSIBLE FUEL ISSUE, I ADDED LUCAS FUEL SYSTEM CLEANER. NOW LOOKING AT RECALLS ONLINE AND READING ABOUT CAMSHAFT OR CRANKSHAFT SENSOR. MILES ON JEEP 41688.
Mfg Campaign: 11094106
Recall Date: May 16, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
JEEP IN MOTION, ENGINE STALLS AT VARIES SPEEDS MULTIPLE TIMES IN A ROW. HEADED STRAIGHT OR TURNING, HAD TO CALL TOW TRUCK BUT AFTER 20 MINUTES I TRIED TO TURN OVER MY JEEP AND IT STARTED. THIS HAPPENED 3 DIFFERENT TIMES BEFORE ARRIVING HOME. KEPT CALL CENTER REP. ON PHONE UNTIL I WAS 2 MILES AWAY FROM MY HOME. 1 TIME JEEP PAUSED LIKE NOT GETTING GAS THEN I PRESSED THE PEDAL AND IT ACCELERATED (ALL RIGHT IN THE MIDDLE OF INTERSECTION) THEN DROVE THE REMAINING MILE AND A 1/4 HOME WHILE ON PHONE WITH HUSBAND. ADVANCE AUTO TOLD ME POSSIBLE FUEL ISSUE, I ADDED LUCAS FUEL SYSTEM CLEANER. NOW LOOKING AT RECALLS ONLINE AND READING ABOUT CAMSHAFT OR CRANKSHAFT SENSOR. MILES ON JEEP 41688.
Corrective Action:
JEEP IN MOTION, ENGINE STALLS AT VARIES SPEEDS MULTIPLE TIMES IN A ROW. HEADED STRAIGHT OR TURNING, HAD TO CALL TOW TRUCK BUT AFTER 20 MINUTES I TRIED TO TURN OVER MY JEEP AND IT STARTED. THIS HAPPENED 3 DIFFERENT TIMES BEFORE ARRIVING HOME. KEPT CALL CENTER REP. ON PHONE UNTIL I WAS 2 MILES AWAY FROM MY HOME. 1 TIME JEEP PAUSED LIKE NOT GETTING GAS THEN I PRESSED THE PEDAL AND IT ACCELERATED (ALL RIGHT IN THE MIDDLE OF INTERSECTION) THEN DROVE THE REMAINING MILE AND A 1/4 HOME WHILE ON PHONE WITH HUSBAND. ADVANCE AUTO TOLD ME POSSIBLE FUEL ISSUE, I ADDED LUCAS FUEL SYSTEM CLEANER. NOW LOOKING AT RECALLS ONLINE AND READING ABOUT CAMSHAFT OR CRANKSHAFT SENSOR. MILES ON JEEP 41688.
Additional Notes:
JEEP IN MOTION, ENGINE STALLS AT VARIES SPEEDS MULTIPLE TIMES IN A ROW. HEADED STRAIGHT OR TURNING, HAD TO CALL TOW TRUCK BUT AFTER 20 MINUTES I TRIED TO TURN OVER MY JEEP AND IT STARTED. THIS HAPPENED 3 DIFFERENT TIMES BEFORE ARRIVING HOME. KEPT CALL CENTER REP. ON PHONE UNTIL I WAS 2 MILES AWAY FROM MY HOME. 1 TIME JEEP PAUSED LIKE NOT GETTING GAS THEN I PRESSED THE PEDAL AND IT ACCELERATED (ALL RIGHT IN THE MIDDLE OF INTERSECTION) THEN DROVE THE REMAINING MILE AND A 1/4 HOME WHILE ON PHONE WITH HUSBAND. ADVANCE AUTO TOLD ME POSSIBLE FUEL ISSUE, I ADDED LUCAS FUEL SYSTEM CLEANER. NOW LOOKING AT RECALLS ONLINE AND READING ABOUT CAMSHAFT OR CRANKSHAFT SENSOR. MILES ON JEEP 41688.
Mfg Campaign: 11094106
Recall Date: May 16, 2018
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
JEEP IN MOTION, ENGINE STALLS AT VARIES SPEEDS MULTIPLE TIMES IN A ROW. HEADED STRAIGHT OR TURNING, HAD TO CALL TOW TRUCK BUT AFTER 20 MINUTES I TRIED TO TURN OVER MY JEEP AND IT STARTED. THIS HAPPENED 3 DIFFERENT TIMES BEFORE ARRIVING HOME. KEPT CALL CENTER REP. ON PHONE UNTIL I WAS 2 MILES AWAY FROM MY HOME. 1 TIME JEEP PAUSED LIKE NOT GETTING GAS THEN I PRESSED THE PEDAL AND IT ACCELERATED (ALL RIGHT IN THE MIDDLE OF INTERSECTION) THEN DROVE THE REMAINING MILE AND A 1/4 HOME WHILE ON PHONE WITH HUSBAND. ADVANCE AUTO TOLD ME POSSIBLE FUEL ISSUE, I ADDED LUCAS FUEL SYSTEM CLEANER. NOW LOOKING AT RECALLS ONLINE AND READING ABOUT CAMSHAFT OR CRANKSHAFT SENSOR. MILES ON JEEP 41688.
Corrective Action:
JEEP IN MOTION, ENGINE STALLS AT VARIES SPEEDS MULTIPLE TIMES IN A ROW. HEADED STRAIGHT OR TURNING, HAD TO CALL TOW TRUCK BUT AFTER 20 MINUTES I TRIED TO TURN OVER MY JEEP AND IT STARTED. THIS HAPPENED 3 DIFFERENT TIMES BEFORE ARRIVING HOME. KEPT CALL CENTER REP. ON PHONE UNTIL I WAS 2 MILES AWAY FROM MY HOME. 1 TIME JEEP PAUSED LIKE NOT GETTING GAS THEN I PRESSED THE PEDAL AND IT ACCELERATED (ALL RIGHT IN THE MIDDLE OF INTERSECTION) THEN DROVE THE REMAINING MILE AND A 1/4 HOME WHILE ON PHONE WITH HUSBAND. ADVANCE AUTO TOLD ME POSSIBLE FUEL ISSUE, I ADDED LUCAS FUEL SYSTEM CLEANER. NOW LOOKING AT RECALLS ONLINE AND READING ABOUT CAMSHAFT OR CRANKSHAFT SENSOR. MILES ON JEEP 41688.
Additional Notes:
JEEP IN MOTION, ENGINE STALLS AT VARIES SPEEDS MULTIPLE TIMES IN A ROW. HEADED STRAIGHT OR TURNING, HAD TO CALL TOW TRUCK BUT AFTER 20 MINUTES I TRIED TO TURN OVER MY JEEP AND IT STARTED. THIS HAPPENED 3 DIFFERENT TIMES BEFORE ARRIVING HOME. KEPT CALL CENTER REP. ON PHONE UNTIL I WAS 2 MILES AWAY FROM MY HOME. 1 TIME JEEP PAUSED LIKE NOT GETTING GAS THEN I PRESSED THE PEDAL AND IT ACCELERATED (ALL RIGHT IN THE MIDDLE OF INTERSECTION) THEN DROVE THE REMAINING MILE AND A 1/4 HOME WHILE ON PHONE WITH HUSBAND. ADVANCE AUTO TOLD ME POSSIBLE FUEL ISSUE, I ADDED LUCAS FUEL SYSTEM CLEANER. NOW LOOKING AT RECALLS ONLINE AND READING ABOUT CAMSHAFT OR CRANKSHAFT SENSOR. MILES ON JEEP 41688.
Mfg Campaign: 11094106
Recall Date: May 16, 2018
Chrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
PASSENGER SEAT BELT RETRACTED SO TIGHT MY SON WAS UNABLE TO GET OUT OF THE VEHICLE. HE WAS UNABLE TO BREATH. THE SEAT BELT HAD TO BE CUT. THE CAR WAS NOT IN MOTION. I HAD TO ASK A POLICE OFFICER FOR ASSISTANCE.
Corrective Action:
PASSENGER SEAT BELT RETRACTED SO TIGHT MY SON WAS UNABLE TO GET OUT OF THE VEHICLE. HE WAS UNABLE TO BREATH. THE SEAT BELT HAD TO BE CUT. THE CAR WAS NOT IN MOTION. I HAD TO ASK A POLICE OFFICER FOR ASSISTANCE.
Additional Notes:
PASSENGER SEAT BELT RETRACTED SO TIGHT MY SON WAS UNABLE TO GET OUT OF THE VEHICLE. HE WAS UNABLE TO BREATH. THE SEAT BELT HAD TO BE CUT. THE CAR WAS NOT IN MOTION. I HAD TO ASK A POLICE OFFICER FOR ASSISTANCE.
Mfg Campaign: 11089918
Recall Date: Apr 24, 2018
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
TL* THE CONTACT OWNS A 2016 JEEP PATRIOT. WHILE DRIVING IN THE RAIN AT 10 MPH, THE CONTACT STOPPED AT A STOP SIGN AND A LARGE AMOUNT OF WATER BEGAN TO LEAK FROM THE MAP LIGHTS IN THE ROOF OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 28,750.
Corrective Action:
TL* THE CONTACT OWNS A 2016 JEEP PATRIOT. WHILE DRIVING IN THE RAIN AT 10 MPH, THE CONTACT STOPPED AT A STOP SIGN AND A LARGE AMOUNT OF WATER BEGAN TO LEAK FROM THE MAP LIGHTS IN THE ROOF OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 28,750.
Additional Notes:
TL* THE CONTACT OWNS A 2016 JEEP PATRIOT. WHILE DRIVING IN THE RAIN AT 10 MPH, THE CONTACT STOPPED AT A STOP SIGN AND A LARGE AMOUNT OF WATER BEGAN TO LEAK FROM THE MAP LIGHTS IN THE ROOF OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 28,750.
Mfg Campaign: 11088911
Recall Date: Apr 18, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
VEHICLE LOSES POWER UNPREDICTABLY WHILE IN MOTION. OCCURS IN VARIOUS SCENARIOS, INCLUDING DURING A COMPLETE STOP, ACCELERATING, DECELERATING, AND CRUISING (OCCURS AT ALL SPEEDS 0-75 MPH). VEHICLE MAINTAINS ELECTRICAL POWER BUT LOSES THRUST, POWER STEERING, AND BRAKE PRESSURE. CAR NEEDS TO BE TURNED OFF, AND ON OCCASION THE ENGINE WILL NOT TURN OVER WHEN ATTEMPTING TO RE-START. WILL HAVE TO WAIT SEVERAL MINUTES. OCCURS MOSTLY AFTER THE VEHICLE HAS BEEN DRIVING FOR AT LEAST A SHORT DISTANCE, THEN TURNED OFF FOR 5-10 MINUTES MINIMUM. WHEN VEHICLE RESTARTS, THE OPERATOR IS AT RISK FOR FAILURE. JEEP DEALERSHIP HAS REPLACED THE TROTTLE BODY AND ISSUE PERSISTED. RETURNED TO JEEP, THEY REPLICATED THE ENGINE FAILURE BUT CANNOT IDENTIFY AN ISSUE.
Corrective Action:
VEHICLE LOSES POWER UNPREDICTABLY WHILE IN MOTION. OCCURS IN VARIOUS SCENARIOS, INCLUDING DURING A COMPLETE STOP, ACCELERATING, DECELERATING, AND CRUISING (OCCURS AT ALL SPEEDS 0-75 MPH). VEHICLE MAINTAINS ELECTRICAL POWER BUT LOSES THRUST, POWER STEERING, AND BRAKE PRESSURE. CAR NEEDS TO BE TURNED OFF, AND ON OCCASION THE ENGINE WILL NOT TURN OVER WHEN ATTEMPTING TO RE-START. WILL HAVE TO WAIT SEVERAL MINUTES. OCCURS MOSTLY AFTER THE VEHICLE HAS BEEN DRIVING FOR AT LEAST A SHORT DISTANCE, THEN TURNED OFF FOR 5-10 MINUTES MINIMUM. WHEN VEHICLE RESTARTS, THE OPERATOR IS AT RISK FOR FAILURE. JEEP DEALERSHIP HAS REPLACED THE TROTTLE BODY AND ISSUE PERSISTED. RETURNED TO JEEP, THEY REPLICATED THE ENGINE FAILURE BUT CANNOT IDENTIFY AN ISSUE.
Additional Notes:
VEHICLE LOSES POWER UNPREDICTABLY WHILE IN MOTION. OCCURS IN VARIOUS SCENARIOS, INCLUDING DURING A COMPLETE STOP, ACCELERATING, DECELERATING, AND CRUISING (OCCURS AT ALL SPEEDS 0-75 MPH). VEHICLE MAINTAINS ELECTRICAL POWER BUT LOSES THRUST, POWER STEERING, AND BRAKE PRESSURE. CAR NEEDS TO BE TURNED OFF, AND ON OCCASION THE ENGINE WILL NOT TURN OVER WHEN ATTEMPTING TO RE-START. WILL HAVE TO WAIT SEVERAL MINUTES. OCCURS MOSTLY AFTER THE VEHICLE HAS BEEN DRIVING FOR AT LEAST A SHORT DISTANCE, THEN TURNED OFF FOR 5-10 MINUTES MINIMUM. WHEN VEHICLE RESTARTS, THE OPERATOR IS AT RISK FOR FAILURE. JEEP DEALERSHIP HAS REPLACED THE TROTTLE BODY AND ISSUE PERSISTED. RETURNED TO JEEP, THEY REPLICATED THE ENGINE FAILURE BUT CANNOT IDENTIFY AN ISSUE.
Mfg Campaign: 11082664
Recall Date: Apr 3, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
VEHICLE LOSES POWER UNPREDICTABLY WHILE IN MOTION. OCCURS IN VARIOUS SCENARIOS, INCLUDING DURING A COMPLETE STOP, ACCELERATING, DECELERATING, AND CRUISING (OCCURS AT ALL SPEEDS 0-75 MPH). VEHICLE MAINTAINS ELECTRICAL POWER BUT LOSES THRUST, POWER STEERING, AND BRAKE PRESSURE. CAR NEEDS TO BE TURNED OFF, AND ON OCCASION THE ENGINE WILL NOT TURN OVER WHEN ATTEMPTING TO RE-START. WILL HAVE TO WAIT SEVERAL MINUTES. OCCURS MOSTLY AFTER THE VEHICLE HAS BEEN DRIVING FOR AT LEAST A SHORT DISTANCE, THEN TURNED OFF FOR 5-10 MINUTES MINIMUM. WHEN VEHICLE RESTARTS, THE OPERATOR IS AT RISK FOR FAILURE. JEEP DEALERSHIP HAS REPLACED THE TROTTLE BODY AND ISSUE PERSISTED. RETURNED TO JEEP, THEY REPLICATED THE ENGINE FAILURE BUT CANNOT IDENTIFY AN ISSUE.
Corrective Action:
VEHICLE LOSES POWER UNPREDICTABLY WHILE IN MOTION. OCCURS IN VARIOUS SCENARIOS, INCLUDING DURING A COMPLETE STOP, ACCELERATING, DECELERATING, AND CRUISING (OCCURS AT ALL SPEEDS 0-75 MPH). VEHICLE MAINTAINS ELECTRICAL POWER BUT LOSES THRUST, POWER STEERING, AND BRAKE PRESSURE. CAR NEEDS TO BE TURNED OFF, AND ON OCCASION THE ENGINE WILL NOT TURN OVER WHEN ATTEMPTING TO RE-START. WILL HAVE TO WAIT SEVERAL MINUTES. OCCURS MOSTLY AFTER THE VEHICLE HAS BEEN DRIVING FOR AT LEAST A SHORT DISTANCE, THEN TURNED OFF FOR 5-10 MINUTES MINIMUM. WHEN VEHICLE RESTARTS, THE OPERATOR IS AT RISK FOR FAILURE. JEEP DEALERSHIP HAS REPLACED THE TROTTLE BODY AND ISSUE PERSISTED. RETURNED TO JEEP, THEY REPLICATED THE ENGINE FAILURE BUT CANNOT IDENTIFY AN ISSUE.
Additional Notes:
VEHICLE LOSES POWER UNPREDICTABLY WHILE IN MOTION. OCCURS IN VARIOUS SCENARIOS, INCLUDING DURING A COMPLETE STOP, ACCELERATING, DECELERATING, AND CRUISING (OCCURS AT ALL SPEEDS 0-75 MPH). VEHICLE MAINTAINS ELECTRICAL POWER BUT LOSES THRUST, POWER STEERING, AND BRAKE PRESSURE. CAR NEEDS TO BE TURNED OFF, AND ON OCCASION THE ENGINE WILL NOT TURN OVER WHEN ATTEMPTING TO RE-START. WILL HAVE TO WAIT SEVERAL MINUTES. OCCURS MOSTLY AFTER THE VEHICLE HAS BEEN DRIVING FOR AT LEAST A SHORT DISTANCE, THEN TURNED OFF FOR 5-10 MINUTES MINIMUM. WHEN VEHICLE RESTARTS, THE OPERATOR IS AT RISK FOR FAILURE. JEEP DEALERSHIP HAS REPLACED THE TROTTLE BODY AND ISSUE PERSISTED. RETURNED TO JEEP, THEY REPLICATED THE ENGINE FAILURE BUT CANNOT IDENTIFY AN ISSUE.
Mfg Campaign: 11082664
Recall Date: Apr 3, 2018
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
IF THE WHEEL BEARING NEEDED TO BE REPLACED. WAS TOLD IT WAS A DEFECT. MARCH 2018 GASKET NEEDED TO BE REPLACED. AGAIN WAS TOLD IT WAS A DEFECT. BOTH TIMES HAD TO PAY A HUNDRED DOLLARS DEDUCTED
Corrective Action:
IF THE WHEEL BEARING NEEDED TO BE REPLACED. WAS TOLD IT WAS A DEFECT. MARCH 2018 GASKET NEEDED TO BE REPLACED. AGAIN WAS TOLD IT WAS A DEFECT. BOTH TIMES HAD TO PAY A HUNDRED DOLLARS DEDUCTED
Additional Notes:
IF THE WHEEL BEARING NEEDED TO BE REPLACED. WAS TOLD IT WAS A DEFECT. MARCH 2018 GASKET NEEDED TO BE REPLACED. AGAIN WAS TOLD IT WAS A DEFECT. BOTH TIMES HAD TO PAY A HUNDRED DOLLARS DEDUCTED
Mfg Campaign: 11082543
Recall Date: Apr 2, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
IF THE WHEEL BEARING NEEDED TO BE REPLACED. WAS TOLD IT WAS A DEFECT. MARCH 2018 GASKET NEEDED TO BE REPLACED. AGAIN WAS TOLD IT WAS A DEFECT. BOTH TIMES HAD TO PAY A HUNDRED DOLLARS DEDUCTED
Corrective Action:
IF THE WHEEL BEARING NEEDED TO BE REPLACED. WAS TOLD IT WAS A DEFECT. MARCH 2018 GASKET NEEDED TO BE REPLACED. AGAIN WAS TOLD IT WAS A DEFECT. BOTH TIMES HAD TO PAY A HUNDRED DOLLARS DEDUCTED
Additional Notes:
IF THE WHEEL BEARING NEEDED TO BE REPLACED. WAS TOLD IT WAS A DEFECT. MARCH 2018 GASKET NEEDED TO BE REPLACED. AGAIN WAS TOLD IT WAS A DEFECT. BOTH TIMES HAD TO PAY A HUNDRED DOLLARS DEDUCTED
Mfg Campaign: 11082543
Recall Date: Apr 2, 2018
Chrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
IF THE WHEEL BEARING NEEDED TO BE REPLACED. WAS TOLD IT WAS A DEFECT. MARCH 2018 GASKET NEEDED TO BE REPLACED. AGAIN WAS TOLD IT WAS A DEFECT. BOTH TIMES HAD TO PAY A HUNDRED DOLLARS DEDUCTED
Corrective Action:
IF THE WHEEL BEARING NEEDED TO BE REPLACED. WAS TOLD IT WAS A DEFECT. MARCH 2018 GASKET NEEDED TO BE REPLACED. AGAIN WAS TOLD IT WAS A DEFECT. BOTH TIMES HAD TO PAY A HUNDRED DOLLARS DEDUCTED
Additional Notes:
IF THE WHEEL BEARING NEEDED TO BE REPLACED. WAS TOLD IT WAS A DEFECT. MARCH 2018 GASKET NEEDED TO BE REPLACED. AGAIN WAS TOLD IT WAS A DEFECT. BOTH TIMES HAD TO PAY A HUNDRED DOLLARS DEDUCTED
Mfg Campaign: 11082543
Recall Date: Apr 2, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 JEEP PATRIOT. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE LOST ALL POWER AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO SACRAMENTO CHRYSLER DODGE JEEP RAM (3610 FULTON AVE, SACRAMENTO, CA 95821) WHERE IT WAS DIAGNOSED THAT THE CRANKSHAFT SENSOR FAILED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V907000 (ENGINE AND ENGINE COOLING), BUT THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 JEEP PATRIOT. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE LOST ALL POWER AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO SACRAMENTO CHRYSLER DODGE JEEP RAM (3610 FULTON AVE, SACRAMENTO, CA 95821) WHERE IT WAS DIAGNOSED THAT THE CRANKSHAFT SENSOR FAILED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V907000 (ENGINE AND ENGINE COOLING), BUT THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 JEEP PATRIOT. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE LOST ALL POWER AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO SACRAMENTO CHRYSLER DODGE JEEP RAM (3610 FULTON AVE, SACRAMENTO, CA 95821) WHERE IT WAS DIAGNOSED THAT THE CRANKSHAFT SENSOR FAILED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V907000 (ENGINE AND ENGINE COOLING), BUT THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000.
Mfg Campaign: 11082228
Recall Date: Mar 30, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 JEEP PATRIOT. WHILE DRIVING 55 MPH, THE VEHICLE STALLED. THE VEHICLE WAS RESTARTED AND DRIVEN TO SUPERIOR DODGE CHRYSLER JEEP (1201 EXCHANGE AVE, CONWAY, AR 72032), BUT NO FAILURES COULD BE FOUND. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 32,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 JEEP PATRIOT. WHILE DRIVING 55 MPH, THE VEHICLE STALLED. THE VEHICLE WAS RESTARTED AND DRIVEN TO SUPERIOR DODGE CHRYSLER JEEP (1201 EXCHANGE AVE, CONWAY, AR 72032), BUT NO FAILURES COULD BE FOUND. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 32,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 JEEP PATRIOT. WHILE DRIVING 55 MPH, THE VEHICLE STALLED. THE VEHICLE WAS RESTARTED AND DRIVEN TO SUPERIOR DODGE CHRYSLER JEEP (1201 EXCHANGE AVE, CONWAY, AR 72032), BUT NO FAILURES COULD BE FOUND. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 32,000.
Mfg Campaign: 11079458
Recall Date: Mar 14, 2018
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2016 JEEP PATRIOT. WHILE THE VEHICLE WAS STOPPED, IT ROLLED BACKWARDS. THE BRAKE PEDAL HAD TO BE DEPRESSED TO THE FLOORBOARD TO STOP THE VEHICLE. ALSO, THE TRACTION CONTROL INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 63,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 JEEP PATRIOT. WHILE THE VEHICLE WAS STOPPED, IT ROLLED BACKWARDS. THE BRAKE PEDAL HAD TO BE DEPRESSED TO THE FLOORBOARD TO STOP THE VEHICLE. ALSO, THE TRACTION CONTROL INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 63,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 JEEP PATRIOT. WHILE THE VEHICLE WAS STOPPED, IT ROLLED BACKWARDS. THE BRAKE PEDAL HAD TO BE DEPRESSED TO THE FLOORBOARD TO STOP THE VEHICLE. ALSO, THE TRACTION CONTROL INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 63,000.
Mfg Campaign: 11075668
Recall Date: Mar 1, 2018
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