Complaints & Recalls
Official Safety Recalls - Important!
19 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 20C
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The blower motor may fail, which can cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 49C
Recall Date: Jun 24, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: B3B
Recall Date: Nov 27, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, andRam Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66B, 79B
Recall Date: Jun 13, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee vehicles. A bolt for the second-row seat belt buckle may not be tightened properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 70B
Recall Date: Jun 13, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2023-2024 Jeep Grand Cherokee L vehicles. An improperly connected coaxial cable may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 40B
Recall Date: Apr 25, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee and Grand Cherokee L vehicles. Improperly fastened screen module connections may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 44B
Recall Date: Apr 25, 2024
Chrysler (fca Us, Llc) (stellantis)
Safety Issue:
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 14B,33B,34B,35B,36B
Recall Date: Mar 14, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The upper control arm ball joint and steering knuckle may separate and cause the wheel to fall outward, resulting in a loss of vehicle control.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 10B
Recall Date: Feb 22, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. When the master headlight switch is set to the AUTO position, the driver may be unable to quickly activate the high beams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 12B
Recall Date: Feb 22, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 04B
Recall Date: Feb 15, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee, 2021-2023 Jeep Grand Cherokee L, and 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The Central Vision Park Assist module (CVPAM) software may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 56A
Recall Date: Aug 14, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. The rear coil springs may have been incorrectly installed and detach from the vehicle while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 64A
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. An incorrectly assembled steering column intermediate shaft may disconnect from the u-joint, and result in a loss of steering control.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 58A
Recall Date: May 18, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee L and Grand Cherokee vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 52A
Recall Date: May 11, 2023
Consumer Complaints
370 ComplaintsChrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
My vehicle was stopped for several minutes on an upgrade, with stopped cars in front of me due to a traffic jam. I needed to keep pressure on the brake, lest my car roll backwards. After about three minutes, brake pedal lost pressure and my foot went to floor. The engine then went into gear and my car rammed car in front. Engine stalled on impact and was hard to restart. Vehicle currently at Jeep dealer awaiting inspection from Stellantis tech team. This situation reported to their customer care center. No warning lights appeared on dash prior to crash. Indeed, this could have been a more serious accident. I will never trust this vehicle again, and intend to take steps to exit my lease.
Corrective Action:
My vehicle was stopped for several minutes on an upgrade, with stopped cars in front of me due to a traffic jam. I needed to keep pressure on the brake, lest my car roll backwards. After about three minutes, brake pedal lost pressure and my foot went to floor. The engine then went into gear and my car rammed car in front. Engine stalled on impact and was hard to restart. Vehicle currently at Jeep dealer awaiting inspection from Stellantis tech team. This situation reported to their customer care center. No warning lights appeared on dash prior to crash. Indeed, this could have been a more serious accident. I will never trust this vehicle again, and intend to take steps to exit my lease.
Additional Notes:
My vehicle was stopped for several minutes on an upgrade, with stopped cars in front of me due to a traffic jam. I needed to keep pressure on the brake, lest my car roll backwards. After about three minutes, brake pedal lost pressure and my foot went to floor. The engine then went into gear and my car rammed car in front. Engine stalled on impact and was hard to restart. Vehicle currently at Jeep dealer awaiting inspection from Stellantis tech team. This situation reported to their customer care center. No warning lights appeared on dash prior to crash. Indeed, this could have been a more serious accident. I will never trust this vehicle again, and intend to take steps to exit my lease.
Mfg Campaign: 11557538
Recall Date: Nov 29, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
My vehicle was stopped for several minutes on an upgrade, with stopped cars in front of me due to a traffic jam. I needed to keep pressure on the brake, lest my car roll backwards. After about three minutes, brake pedal lost pressure and my foot went to floor. The engine then went into gear and my car rammed car in front. Engine stalled on impact and was hard to restart. Vehicle currently at Jeep dealer awaiting inspection from Stellantis tech team. This situation reported to their customer care center. No warning lights appeared on dash prior to crash. Indeed, this could have been a more serious accident. I will never trust this vehicle again, and intend to take steps to exit my lease.
Corrective Action:
My vehicle was stopped for several minutes on an upgrade, with stopped cars in front of me due to a traffic jam. I needed to keep pressure on the brake, lest my car roll backwards. After about three minutes, brake pedal lost pressure and my foot went to floor. The engine then went into gear and my car rammed car in front. Engine stalled on impact and was hard to restart. Vehicle currently at Jeep dealer awaiting inspection from Stellantis tech team. This situation reported to their customer care center. No warning lights appeared on dash prior to crash. Indeed, this could have been a more serious accident. I will never trust this vehicle again, and intend to take steps to exit my lease.
Additional Notes:
My vehicle was stopped for several minutes on an upgrade, with stopped cars in front of me due to a traffic jam. I needed to keep pressure on the brake, lest my car roll backwards. After about three minutes, brake pedal lost pressure and my foot went to floor. The engine then went into gear and my car rammed car in front. Engine stalled on impact and was hard to restart. Vehicle currently at Jeep dealer awaiting inspection from Stellantis tech team. This situation reported to their customer care center. No warning lights appeared on dash prior to crash. Indeed, this could have been a more serious accident. I will never trust this vehicle again, and intend to take steps to exit my lease.
Mfg Campaign: 11557538
Recall Date: Nov 29, 2023
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
The contact owns a 2023 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 23V413000 (Suspension) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2023 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 23V413000 (Suspension) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2023 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 23V413000 (Suspension) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11555975
Recall Date: Nov 20, 2023
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
While driving on the freeway, our sunroof window exploded and shattered completely. We were not around any other cars or an overpass. Thankfully the upper screen was closed otherwise glass would have fallen on us. I have read on Jeep forums that this is happening to a lot of newer Grand Cherokees, so it has to be a manufacturing issue.
Corrective Action:
While driving on the freeway, our sunroof window exploded and shattered completely. We were not around any other cars or an overpass. Thankfully the upper screen was closed otherwise glass would have fallen on us. I have read on Jeep forums that this is happening to a lot of newer Grand Cherokees, so it has to be a manufacturing issue.
Additional Notes:
While driving on the freeway, our sunroof window exploded and shattered completely. We were not around any other cars or an overpass. Thankfully the upper screen was closed otherwise glass would have fallen on us. I have read on Jeep forums that this is happening to a lot of newer Grand Cherokees, so it has to be a manufacturing issue.
Mfg Campaign: 11553642
Recall Date: Nov 5, 2023
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
The dealer has been putting us off for months on the safety recall for the coil spring issue. They keep telling us that the parts are unavailable. We are afraid to drive our brand new car. They will not give us an ETA on the repair.
Corrective Action:
The dealer has been putting us off for months on the safety recall for the coil spring issue. They keep telling us that the parts are unavailable. We are afraid to drive our brand new car. They will not give us an ETA on the repair.
Additional Notes:
The dealer has been putting us off for months on the safety recall for the coil spring issue. They keep telling us that the parts are unavailable. We are afraid to drive our brand new car. They will not give us an ETA on the repair.
Mfg Campaign: 11553526
Recall Date: Nov 4, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Front panel of the panoramic sunroof spontaneously shattered with no visible causes, warnings, etc. Safety risks included potential glass being introduced to the cab of the vehicle had the headliner panel been open for natural lighting. Other risks include damaged headliner and electrical components depending on where the glass traveled. Dealership claims this is not an ongoing issue though multiple forums talk about this happening as well for the same style vehicle. We will be dropping car off at the dealership for evaluation as the car is covered under bumper to bumper warranty.
Corrective Action:
Front panel of the panoramic sunroof spontaneously shattered with no visible causes, warnings, etc. Safety risks included potential glass being introduced to the cab of the vehicle had the headliner panel been open for natural lighting. Other risks include damaged headliner and electrical components depending on where the glass traveled. Dealership claims this is not an ongoing issue though multiple forums talk about this happening as well for the same style vehicle. We will be dropping car off at the dealership for evaluation as the car is covered under bumper to bumper warranty.
Additional Notes:
Front panel of the panoramic sunroof spontaneously shattered with no visible causes, warnings, etc. Safety risks included potential glass being introduced to the cab of the vehicle had the headliner panel been open for natural lighting. Other risks include damaged headliner and electrical components depending on where the glass traveled. Dealership claims this is not an ongoing issue though multiple forums talk about this happening as well for the same style vehicle. We will be dropping car off at the dealership for evaluation as the car is covered under bumper to bumper warranty.
Mfg Campaign: 11553037
Recall Date: Nov 1, 2023
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Front panel of the panoramic sunroof spontaneously shattered with no visible causes, warnings, etc. Safety risks included potential glass being introduced to the cab of the vehicle had the headliner panel been open for natural lighting. Other risks include damaged headliner and electrical components depending on where the glass traveled. Dealership claims this is not an ongoing issue though multiple forums talk about this happening as well for the same style vehicle. We will be dropping car off at the dealership for evaluation as the car is covered under bumper to bumper warranty.
Corrective Action:
Front panel of the panoramic sunroof spontaneously shattered with no visible causes, warnings, etc. Safety risks included potential glass being introduced to the cab of the vehicle had the headliner panel been open for natural lighting. Other risks include damaged headliner and electrical components depending on where the glass traveled. Dealership claims this is not an ongoing issue though multiple forums talk about this happening as well for the same style vehicle. We will be dropping car off at the dealership for evaluation as the car is covered under bumper to bumper warranty.
Additional Notes:
Front panel of the panoramic sunroof spontaneously shattered with no visible causes, warnings, etc. Safety risks included potential glass being introduced to the cab of the vehicle had the headliner panel been open for natural lighting. Other risks include damaged headliner and electrical components depending on where the glass traveled. Dealership claims this is not an ongoing issue though multiple forums talk about this happening as well for the same style vehicle. We will be dropping car off at the dealership for evaluation as the car is covered under bumper to bumper warranty.
Mfg Campaign: 11553037
Recall Date: Nov 1, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I am reaching out to discuss a serious and concerning issue I recently experienced with my Jeep Grand Cherokee L. While driving, the vehicle suddenly lost power steering completely, making it incredibly difficult to control. This was not only unexpected but also quite frightening, given the potential for accidents in such situations. To add to the concern, about six warning lights illuminated on the dashboard. Notably, messages like "Blind Spot Monitoring System Unavailable", "Lane Assistance", and, most critically, a warning about the power steering were displayed. I noticed the check engine light come up as well and the detectors on my mirrors were lit up as if the entire system was malfunctioning. Having looked into potential causes, I came across a recall notice for the 2021-2023 Jeep Grand Cherokee L models regarding a steering assembly issue. I am deeply concerned that my vehicle might be affected by this recall and, considering the risks associated with such failures, I believe this matter needs urgent attention. Additionally, I had my little one in the car and am deeply concerned that we could have potentially been involved in an accident related to the malfunction. I’m reading that others have experienced the same issues
Corrective Action:
I am reaching out to discuss a serious and concerning issue I recently experienced with my Jeep Grand Cherokee L. While driving, the vehicle suddenly lost power steering completely, making it incredibly difficult to control. This was not only unexpected but also quite frightening, given the potential for accidents in such situations. To add to the concern, about six warning lights illuminated on the dashboard. Notably, messages like "Blind Spot Monitoring System Unavailable", "Lane Assistance", and, most critically, a warning about the power steering were displayed. I noticed the check engine light come up as well and the detectors on my mirrors were lit up as if the entire system was malfunctioning. Having looked into potential causes, I came across a recall notice for the 2021-2023 Jeep Grand Cherokee L models regarding a steering assembly issue. I am deeply concerned that my vehicle might be affected by this recall and, considering the risks associated with such failures, I believe this matter needs urgent attention. Additionally, I had my little one in the car and am deeply concerned that we could have potentially been involved in an accident related to the malfunction. I’m reading that others have experienced the same issues
Additional Notes:
I am reaching out to discuss a serious and concerning issue I recently experienced with my Jeep Grand Cherokee L. While driving, the vehicle suddenly lost power steering completely, making it incredibly difficult to control. This was not only unexpected but also quite frightening, given the potential for accidents in such situations. To add to the concern, about six warning lights illuminated on the dashboard. Notably, messages like "Blind Spot Monitoring System Unavailable", "Lane Assistance", and, most critically, a warning about the power steering were displayed. I noticed the check engine light come up as well and the detectors on my mirrors were lit up as if the entire system was malfunctioning. Having looked into potential causes, I came across a recall notice for the 2021-2023 Jeep Grand Cherokee L models regarding a steering assembly issue. I am deeply concerned that my vehicle might be affected by this recall and, considering the risks associated with such failures, I believe this matter needs urgent attention. Additionally, I had my little one in the car and am deeply concerned that we could have potentially been involved in an accident related to the malfunction. I’m reading that others have experienced the same issues
Mfg Campaign: 11552941
Recall Date: Oct 31, 2023
Chrysler (fca Us, Llc)
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
I am reaching out to discuss a serious and concerning issue I recently experienced with my Jeep Grand Cherokee L. While driving, the vehicle suddenly lost power steering completely, making it incredibly difficult to control. This was not only unexpected but also quite frightening, given the potential for accidents in such situations. To add to the concern, about six warning lights illuminated on the dashboard. Notably, messages like "Blind Spot Monitoring System Unavailable", "Lane Assistance", and, most critically, a warning about the power steering were displayed. I noticed the check engine light come up as well and the detectors on my mirrors were lit up as if the entire system was malfunctioning. Having looked into potential causes, I came across a recall notice for the 2021-2023 Jeep Grand Cherokee L models regarding a steering assembly issue. I am deeply concerned that my vehicle might be affected by this recall and, considering the risks associated with such failures, I believe this matter needs urgent attention. Additionally, I had my little one in the car and am deeply concerned that we could have potentially been involved in an accident related to the malfunction. I’m reading that others have experienced the same issues
Corrective Action:
I am reaching out to discuss a serious and concerning issue I recently experienced with my Jeep Grand Cherokee L. While driving, the vehicle suddenly lost power steering completely, making it incredibly difficult to control. This was not only unexpected but also quite frightening, given the potential for accidents in such situations. To add to the concern, about six warning lights illuminated on the dashboard. Notably, messages like "Blind Spot Monitoring System Unavailable", "Lane Assistance", and, most critically, a warning about the power steering were displayed. I noticed the check engine light come up as well and the detectors on my mirrors were lit up as if the entire system was malfunctioning. Having looked into potential causes, I came across a recall notice for the 2021-2023 Jeep Grand Cherokee L models regarding a steering assembly issue. I am deeply concerned that my vehicle might be affected by this recall and, considering the risks associated with such failures, I believe this matter needs urgent attention. Additionally, I had my little one in the car and am deeply concerned that we could have potentially been involved in an accident related to the malfunction. I’m reading that others have experienced the same issues
Additional Notes:
I am reaching out to discuss a serious and concerning issue I recently experienced with my Jeep Grand Cherokee L. While driving, the vehicle suddenly lost power steering completely, making it incredibly difficult to control. This was not only unexpected but also quite frightening, given the potential for accidents in such situations. To add to the concern, about six warning lights illuminated on the dashboard. Notably, messages like "Blind Spot Monitoring System Unavailable", "Lane Assistance", and, most critically, a warning about the power steering were displayed. I noticed the check engine light come up as well and the detectors on my mirrors were lit up as if the entire system was malfunctioning. Having looked into potential causes, I came across a recall notice for the 2021-2023 Jeep Grand Cherokee L models regarding a steering assembly issue. I am deeply concerned that my vehicle might be affected by this recall and, considering the risks associated with such failures, I believe this matter needs urgent attention. Additionally, I had my little one in the car and am deeply concerned that we could have potentially been involved in an accident related to the malfunction. I’m reading that others have experienced the same issues
Mfg Campaign: 11552941
Recall Date: Oct 31, 2023
Chrysler (fca Us, Llc)
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
I am reaching out to discuss a serious and concerning issue I recently experienced with my Jeep Grand Cherokee L. While driving, the vehicle suddenly lost power steering completely, making it incredibly difficult to control. This was not only unexpected but also quite frightening, given the potential for accidents in such situations. To add to the concern, about six warning lights illuminated on the dashboard. Notably, messages like "Blind Spot Monitoring System Unavailable", "Lane Assistance", and, most critically, a warning about the power steering were displayed. I noticed the check engine light come up as well and the detectors on my mirrors were lit up as if the entire system was malfunctioning. Having looked into potential causes, I came across a recall notice for the 2021-2023 Jeep Grand Cherokee L models regarding a steering assembly issue. I am deeply concerned that my vehicle might be affected by this recall and, considering the risks associated with such failures, I believe this matter needs urgent attention. Additionally, I had my little one in the car and am deeply concerned that we could have potentially been involved in an accident related to the malfunction. I’m reading that others have experienced the same issues
Corrective Action:
I am reaching out to discuss a serious and concerning issue I recently experienced with my Jeep Grand Cherokee L. While driving, the vehicle suddenly lost power steering completely, making it incredibly difficult to control. This was not only unexpected but also quite frightening, given the potential for accidents in such situations. To add to the concern, about six warning lights illuminated on the dashboard. Notably, messages like "Blind Spot Monitoring System Unavailable", "Lane Assistance", and, most critically, a warning about the power steering were displayed. I noticed the check engine light come up as well and the detectors on my mirrors were lit up as if the entire system was malfunctioning. Having looked into potential causes, I came across a recall notice for the 2021-2023 Jeep Grand Cherokee L models regarding a steering assembly issue. I am deeply concerned that my vehicle might be affected by this recall and, considering the risks associated with such failures, I believe this matter needs urgent attention. Additionally, I had my little one in the car and am deeply concerned that we could have potentially been involved in an accident related to the malfunction. I’m reading that others have experienced the same issues
Additional Notes:
I am reaching out to discuss a serious and concerning issue I recently experienced with my Jeep Grand Cherokee L. While driving, the vehicle suddenly lost power steering completely, making it incredibly difficult to control. This was not only unexpected but also quite frightening, given the potential for accidents in such situations. To add to the concern, about six warning lights illuminated on the dashboard. Notably, messages like "Blind Spot Monitoring System Unavailable", "Lane Assistance", and, most critically, a warning about the power steering were displayed. I noticed the check engine light come up as well and the detectors on my mirrors were lit up as if the entire system was malfunctioning. Having looked into potential causes, I came across a recall notice for the 2021-2023 Jeep Grand Cherokee L models regarding a steering assembly issue. I am deeply concerned that my vehicle might be affected by this recall and, considering the risks associated with such failures, I believe this matter needs urgent attention. Additionally, I had my little one in the car and am deeply concerned that we could have potentially been involved in an accident related to the malfunction. I’m reading that others have experienced the same issues
Mfg Campaign: 11552941
Recall Date: Oct 31, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My emergency braking system doesn’t work and jeep corporate can’t fix it. The car won’t stop and won’t notify me in an emergency and it’s not safe. The dealer gave me a second jeep and it has the identical problem. That vin is [XXX] . The dealer also said they have no fix for this issue. Please contact me [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
My emergency braking system doesn’t work and jeep corporate can’t fix it. The car won’t stop and won’t notify me in an emergency and it’s not safe. The dealer gave me a second jeep and it has the identical problem. That vin is [XXX] . The dealer also said they have no fix for this issue. Please contact me [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
My emergency braking system doesn’t work and jeep corporate can’t fix it. The car won’t stop and won’t notify me in an emergency and it’s not safe. The dealer gave me a second jeep and it has the identical problem. That vin is [XXX] . The dealer also said they have no fix for this issue. Please contact me [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11552116
Recall Date: Oct 26, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
My emergency braking system doesn’t work and jeep corporate can’t fix it. The car won’t stop and won’t notify me in an emergency and it’s not safe. The dealer gave me a second jeep and it has the identical problem. That vin is [XXX] . The dealer also said they have no fix for this issue. Please contact me [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
My emergency braking system doesn’t work and jeep corporate can’t fix it. The car won’t stop and won’t notify me in an emergency and it’s not safe. The dealer gave me a second jeep and it has the identical problem. That vin is [XXX] . The dealer also said they have no fix for this issue. Please contact me [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
My emergency braking system doesn’t work and jeep corporate can’t fix it. The car won’t stop and won’t notify me in an emergency and it’s not safe. The dealer gave me a second jeep and it has the identical problem. That vin is [XXX] . The dealer also said they have no fix for this issue. Please contact me [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11552116
Recall Date: Oct 26, 2023
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
My emergency braking system doesn’t work and jeep corporate can’t fix it. The car won’t stop and won’t notify me in an emergency and it’s not safe. The dealer gave me a second jeep and it has the identical problem. That vin is [XXX] . The dealer also said they have no fix for this issue. Please contact me [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
My emergency braking system doesn’t work and jeep corporate can’t fix it. The car won’t stop and won’t notify me in an emergency and it’s not safe. The dealer gave me a second jeep and it has the identical problem. That vin is [XXX] . The dealer also said they have no fix for this issue. Please contact me [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
My emergency braking system doesn’t work and jeep corporate can’t fix it. The car won’t stop and won’t notify me in an emergency and it’s not safe. The dealer gave me a second jeep and it has the identical problem. That vin is [XXX] . The dealer also said they have no fix for this issue. Please contact me [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11552116
Recall Date: Oct 26, 2023
Chrysler (fca Us, Llc)
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
I accidently backed into a tree when my parking warning system and blind spot warning system didn't work. Damage to my vehicle was to the right rear quarter panel, bumper, tailgate and tail light. It was only after the accident occurred, that I found out that Jeep had a recall for the rearview camera visibility system. I feel that Jeep should be responsible for the repairs. My insurance company advised me to file a complaint with you and also with Jeep before they become involved. Please advise me as to what steps I should take. Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I accidently backed into a tree when my parking warning system and blind spot warning system didn't work. Damage to my vehicle was to the right rear quarter panel, bumper, tailgate and tail light. It was only after the accident occurred, that I found out that Jeep had a recall for the rearview camera visibility system. I feel that Jeep should be responsible for the repairs. My insurance company advised me to file a complaint with you and also with Jeep before they become involved. Please advise me as to what steps I should take. Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I accidently backed into a tree when my parking warning system and blind spot warning system didn't work. Damage to my vehicle was to the right rear quarter panel, bumper, tailgate and tail light. It was only after the accident occurred, that I found out that Jeep had a recall for the rearview camera visibility system. I feel that Jeep should be responsible for the repairs. My insurance company advised me to file a complaint with you and also with Jeep before they become involved. Please advise me as to what steps I should take. Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11550973
Recall Date: Oct 20, 2023
Chrysler (fca Us, Llc)
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
I accidently backed into a tree when my parking warning system and blind spot warning system didn't work. Damage to my vehicle was to the right rear quarter panel, bumper, tailgate and tail light. It was only after the accident occurred, that I found out that Jeep had a recall for the rearview camera visibility system. I feel that Jeep should be responsible for the repairs. My insurance company advised me to file a complaint with you and also with Jeep before they become involved. Please advise me as to what steps I should take. Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I accidently backed into a tree when my parking warning system and blind spot warning system didn't work. Damage to my vehicle was to the right rear quarter panel, bumper, tailgate and tail light. It was only after the accident occurred, that I found out that Jeep had a recall for the rearview camera visibility system. I feel that Jeep should be responsible for the repairs. My insurance company advised me to file a complaint with you and also with Jeep before they become involved. Please advise me as to what steps I should take. Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I accidently backed into a tree when my parking warning system and blind spot warning system didn't work. Damage to my vehicle was to the right rear quarter panel, bumper, tailgate and tail light. It was only after the accident occurred, that I found out that Jeep had a recall for the rearview camera visibility system. I feel that Jeep should be responsible for the repairs. My insurance company advised me to file a complaint with you and also with Jeep before they become involved. Please advise me as to what steps I should take. Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11550973
Recall Date: Oct 20, 2023
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
Potential Consequences:
See attached document from complainant
Corrective Action:
See attached document from complainant
Additional Notes:
See attached document from complainant
Mfg Campaign: 11550161
Recall Date: Oct 16, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
On 10/07/2023, about 7:30 pm, I was driving down 6th Street in Beaumont California at about 30 mph speed when all of a sudden the engine made a horrible loud noise and it looked like the accelerator pedal was suddenly hit. It seemed that the vehicle speed did not increase accordingly, but my foot had released the gas pedal already. Once I confirmed that the noise was indeed coming from my car, I pulled over and turned off the engine while the loud noise was continuing. Then I restarted the car and the problem didn't reoccur this time. Then, the car has performed normally.
Corrective Action:
On 10/07/2023, about 7:30 pm, I was driving down 6th Street in Beaumont California at about 30 mph speed when all of a sudden the engine made a horrible loud noise and it looked like the accelerator pedal was suddenly hit. It seemed that the vehicle speed did not increase accordingly, but my foot had released the gas pedal already. Once I confirmed that the noise was indeed coming from my car, I pulled over and turned off the engine while the loud noise was continuing. Then I restarted the car and the problem didn't reoccur this time. Then, the car has performed normally.
Additional Notes:
On 10/07/2023, about 7:30 pm, I was driving down 6th Street in Beaumont California at about 30 mph speed when all of a sudden the engine made a horrible loud noise and it looked like the accelerator pedal was suddenly hit. It seemed that the vehicle speed did not increase accordingly, but my foot had released the gas pedal already. Once I confirmed that the noise was indeed coming from my car, I pulled over and turned off the engine while the loud noise was continuing. Then I restarted the car and the problem didn't reoccur this time. Then, the car has performed normally.
Mfg Campaign: 11548916
Recall Date: Oct 8, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On 10/07/2023, about 7:30 pm, I was driving down 6th Street in Beaumont California at about 30 mph speed when all of a sudden the engine made a horrible loud noise and it looked like the accelerator pedal was suddenly hit. It seemed that the vehicle speed did not increase accordingly, but my foot had released the gas pedal already. Once I confirmed that the noise was indeed coming from my car, I pulled over and turned off the engine while the loud noise was continuing. Then I restarted the car and the problem didn't reoccur this time. Then, the car has performed normally.
Corrective Action:
On 10/07/2023, about 7:30 pm, I was driving down 6th Street in Beaumont California at about 30 mph speed when all of a sudden the engine made a horrible loud noise and it looked like the accelerator pedal was suddenly hit. It seemed that the vehicle speed did not increase accordingly, but my foot had released the gas pedal already. Once I confirmed that the noise was indeed coming from my car, I pulled over and turned off the engine while the loud noise was continuing. Then I restarted the car and the problem didn't reoccur this time. Then, the car has performed normally.
Additional Notes:
On 10/07/2023, about 7:30 pm, I was driving down 6th Street in Beaumont California at about 30 mph speed when all of a sudden the engine made a horrible loud noise and it looked like the accelerator pedal was suddenly hit. It seemed that the vehicle speed did not increase accordingly, but my foot had released the gas pedal already. Once I confirmed that the noise was indeed coming from my car, I pulled over and turned off the engine while the loud noise was continuing. Then I restarted the car and the problem didn't reoccur this time. Then, the car has performed normally.
Mfg Campaign: 11548916
Recall Date: Oct 8, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
On 10/07/2023, about 7:30 pm, I was driving down 6th Street in Beaumont California at about 30 mph speed when all of a sudden the engine made a horrible loud noise and it looked like the accelerator pedal was suddenly hit. It seemed that the vehicle speed did not increase accordingly, but my foot had released the gas pedal already. Once I confirmed that the noise was indeed coming from my car, I pulled over and turned off the engine while the loud noise was continuing. Then I restarted the car and the problem didn't reoccur this time. Then, the car has performed normally.
Corrective Action:
On 10/07/2023, about 7:30 pm, I was driving down 6th Street in Beaumont California at about 30 mph speed when all of a sudden the engine made a horrible loud noise and it looked like the accelerator pedal was suddenly hit. It seemed that the vehicle speed did not increase accordingly, but my foot had released the gas pedal already. Once I confirmed that the noise was indeed coming from my car, I pulled over and turned off the engine while the loud noise was continuing. Then I restarted the car and the problem didn't reoccur this time. Then, the car has performed normally.
Additional Notes:
On 10/07/2023, about 7:30 pm, I was driving down 6th Street in Beaumont California at about 30 mph speed when all of a sudden the engine made a horrible loud noise and it looked like the accelerator pedal was suddenly hit. It seemed that the vehicle speed did not increase accordingly, but my foot had released the gas pedal already. Once I confirmed that the noise was indeed coming from my car, I pulled over and turned off the engine while the loud noise was continuing. Then I restarted the car and the problem didn't reoccur this time. Then, the car has performed normally.
Mfg Campaign: 11548916
Recall Date: Oct 8, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
While backing out of garage as I routinely do each morning, my gauge panel indicated a "Service Steering System" light as well as the check engine light. I lost all power steering. I unhooked battery, and reconnected. Power steering was now available, but the check engine light remains on. I took car to dealership where it has set for 8 days. I have been told they are waiting on part #68628263-AA, a rack & pinion. I was not offered a loaner vehicle or an explanation other than that they are waiting on a part. I was told to just "take the car home and drive it if I knew how to reset the battery to get power steering to work". This seems very unsafe.
Corrective Action:
While backing out of garage as I routinely do each morning, my gauge panel indicated a "Service Steering System" light as well as the check engine light. I lost all power steering. I unhooked battery, and reconnected. Power steering was now available, but the check engine light remains on. I took car to dealership where it has set for 8 days. I have been told they are waiting on part #68628263-AA, a rack & pinion. I was not offered a loaner vehicle or an explanation other than that they are waiting on a part. I was told to just "take the car home and drive it if I knew how to reset the battery to get power steering to work". This seems very unsafe.
Additional Notes:
While backing out of garage as I routinely do each morning, my gauge panel indicated a "Service Steering System" light as well as the check engine light. I lost all power steering. I unhooked battery, and reconnected. Power steering was now available, but the check engine light remains on. I took car to dealership where it has set for 8 days. I have been told they are waiting on part #68628263-AA, a rack & pinion. I was not offered a loaner vehicle or an explanation other than that they are waiting on a part. I was told to just "take the car home and drive it if I knew how to reset the battery to get power steering to work". This seems very unsafe.
Mfg Campaign: 11548248
Recall Date: Oct 4, 2023
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Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
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