Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66A
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z46
Recall Date: Jun 9, 2022
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W79
Recall Date: Nov 12, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Accessible Technologies, Inc.
Safety Issue:
Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 19, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2017 Jeep Grand Cherokee manufactured August 8, 2016 through August 16, 2016. In the affected vehicles, the rear tow hook bracket or tow eye bracket may be loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S73
Recall Date: Sep 23, 2016
Consumer Complaints
499 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
TAKATA RECALL. MY JEEP GRAND CHEROKEE LAREDO 2017 WAS BEING DRIVEN ON HIGHWAY 52 IN JUANA DIAZ PUERTO RICO. AT THE TIME IT HAD STARTED RAINING AND THE VEHICLE WAS GOING BETWEEN 55-60MPH. THE "SERVICE ELECTRONIC STABILITY CONTROL" MESSAGE CAME ON DURING THE WEEK TWICE BUT THEN IT NEVER CAME UP AGAIN, ON THIS DAY THE MESSAGE DID NOT SHOW UP AT ALL AND WHILE DRIVING THE VEHICLE PULLED TOWARDS THE DRIVER SIDE (LEFT) AND CRASHED INTO THE SECURITY SECURITY FENCE, AFTER THIS CONTROL OF THE VEHICLE WAS LOST AND THE BRAKES STOPPED RESPONDING WHICH LEAD TO A SECOND CRASH WITH THE PASSENGER SIDE (RIGHT) SECURITY FENCE. THE VEHICLE CAME TO A COMPLETE AND ABRUPT HALT BECAUSE THE ENTIRE FRONT TRAIN WAS DESTROYED, THE FRONT WHEELS LITERALLY FELL OFF THE SUV BECAUSE THE IRON SEEMED LIKE IT HAD BEEN CUT THROUGH WITH A KNIFE. WHAT IS COMPLETELY SURPRISING IS THE FACT THAT AFTER TWO MAJOR COLLISIONS THE AIRBAGS DIDN'T DEPLOY AT ALL WHICH LEAD THE PASSENGER TO RECEIVE A BLOW TO HEAD AND THE DRIVER A BLOW TO THE HIP AND LEFT KNEE (THANKFULLY THEY WERE CLEARED OF MAJOR INJURIES BY DOCTORS), ALL OF THIS HAPPENED WITH BOTH VICTIMS OF THE CRASH USING THEIR SEATBELTS IN THE CORRECT MANNER. FORTUNATELY NO OTHER CARS WERE INVOLVED IN THE ACCIDENT BECAUSE TRAFFIC WAS VERY LIGHT AT THE TIME (APPROXIMATELY 11:15AM).
Corrective Action:
TAKATA RECALL. MY JEEP GRAND CHEROKEE LAREDO 2017 WAS BEING DRIVEN ON HIGHWAY 52 IN JUANA DIAZ PUERTO RICO. AT THE TIME IT HAD STARTED RAINING AND THE VEHICLE WAS GOING BETWEEN 55-60MPH. THE "SERVICE ELECTRONIC STABILITY CONTROL" MESSAGE CAME ON DURING THE WEEK TWICE BUT THEN IT NEVER CAME UP AGAIN, ON THIS DAY THE MESSAGE DID NOT SHOW UP AT ALL AND WHILE DRIVING THE VEHICLE PULLED TOWARDS THE DRIVER SIDE (LEFT) AND CRASHED INTO THE SECURITY SECURITY FENCE, AFTER THIS CONTROL OF THE VEHICLE WAS LOST AND THE BRAKES STOPPED RESPONDING WHICH LEAD TO A SECOND CRASH WITH THE PASSENGER SIDE (RIGHT) SECURITY FENCE. THE VEHICLE CAME TO A COMPLETE AND ABRUPT HALT BECAUSE THE ENTIRE FRONT TRAIN WAS DESTROYED, THE FRONT WHEELS LITERALLY FELL OFF THE SUV BECAUSE THE IRON SEEMED LIKE IT HAD BEEN CUT THROUGH WITH A KNIFE. WHAT IS COMPLETELY SURPRISING IS THE FACT THAT AFTER TWO MAJOR COLLISIONS THE AIRBAGS DIDN'T DEPLOY AT ALL WHICH LEAD THE PASSENGER TO RECEIVE A BLOW TO HEAD AND THE DRIVER A BLOW TO THE HIP AND LEFT KNEE (THANKFULLY THEY WERE CLEARED OF MAJOR INJURIES BY DOCTORS), ALL OF THIS HAPPENED WITH BOTH VICTIMS OF THE CRASH USING THEIR SEATBELTS IN THE CORRECT MANNER. FORTUNATELY NO OTHER CARS WERE INVOLVED IN THE ACCIDENT BECAUSE TRAFFIC WAS VERY LIGHT AT THE TIME (APPROXIMATELY 11:15AM).
Additional Notes:
TAKATA RECALL. MY JEEP GRAND CHEROKEE LAREDO 2017 WAS BEING DRIVEN ON HIGHWAY 52 IN JUANA DIAZ PUERTO RICO. AT THE TIME IT HAD STARTED RAINING AND THE VEHICLE WAS GOING BETWEEN 55-60MPH. THE "SERVICE ELECTRONIC STABILITY CONTROL" MESSAGE CAME ON DURING THE WEEK TWICE BUT THEN IT NEVER CAME UP AGAIN, ON THIS DAY THE MESSAGE DID NOT SHOW UP AT ALL AND WHILE DRIVING THE VEHICLE PULLED TOWARDS THE DRIVER SIDE (LEFT) AND CRASHED INTO THE SECURITY SECURITY FENCE, AFTER THIS CONTROL OF THE VEHICLE WAS LOST AND THE BRAKES STOPPED RESPONDING WHICH LEAD TO A SECOND CRASH WITH THE PASSENGER SIDE (RIGHT) SECURITY FENCE. THE VEHICLE CAME TO A COMPLETE AND ABRUPT HALT BECAUSE THE ENTIRE FRONT TRAIN WAS DESTROYED, THE FRONT WHEELS LITERALLY FELL OFF THE SUV BECAUSE THE IRON SEEMED LIKE IT HAD BEEN CUT THROUGH WITH A KNIFE. WHAT IS COMPLETELY SURPRISING IS THE FACT THAT AFTER TWO MAJOR COLLISIONS THE AIRBAGS DIDN'T DEPLOY AT ALL WHICH LEAD THE PASSENGER TO RECEIVE A BLOW TO HEAD AND THE DRIVER A BLOW TO THE HIP AND LEFT KNEE (THANKFULLY THEY WERE CLEARED OF MAJOR INJURIES BY DOCTORS), ALL OF THIS HAPPENED WITH BOTH VICTIMS OF THE CRASH USING THEIR SEATBELTS IN THE CORRECT MANNER. FORTUNATELY NO OTHER CARS WERE INVOLVED IN THE ACCIDENT BECAUSE TRAFFIC WAS VERY LIGHT AT THE TIME (APPROXIMATELY 11:15AM).
Mfg Campaign: 11120565
Recall Date: Aug 17, 2018
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
TAKATA RECALL. MY JEEP GRAND CHEROKEE LAREDO 2017 WAS BEING DRIVEN ON HIGHWAY 52 IN JUANA DIAZ PUERTO RICO. AT THE TIME IT HAD STARTED RAINING AND THE VEHICLE WAS GOING BETWEEN 55-60MPH. THE "SERVICE ELECTRONIC STABILITY CONTROL" MESSAGE CAME ON DURING THE WEEK TWICE BUT THEN IT NEVER CAME UP AGAIN, ON THIS DAY THE MESSAGE DID NOT SHOW UP AT ALL AND WHILE DRIVING THE VEHICLE PULLED TOWARDS THE DRIVER SIDE (LEFT) AND CRASHED INTO THE SECURITY SECURITY FENCE, AFTER THIS CONTROL OF THE VEHICLE WAS LOST AND THE BRAKES STOPPED RESPONDING WHICH LEAD TO A SECOND CRASH WITH THE PASSENGER SIDE (RIGHT) SECURITY FENCE. THE VEHICLE CAME TO A COMPLETE AND ABRUPT HALT BECAUSE THE ENTIRE FRONT TRAIN WAS DESTROYED, THE FRONT WHEELS LITERALLY FELL OFF THE SUV BECAUSE THE IRON SEEMED LIKE IT HAD BEEN CUT THROUGH WITH A KNIFE. WHAT IS COMPLETELY SURPRISING IS THE FACT THAT AFTER TWO MAJOR COLLISIONS THE AIRBAGS DIDN'T DEPLOY AT ALL WHICH LEAD THE PASSENGER TO RECEIVE A BLOW TO HEAD AND THE DRIVER A BLOW TO THE HIP AND LEFT KNEE (THANKFULLY THEY WERE CLEARED OF MAJOR INJURIES BY DOCTORS), ALL OF THIS HAPPENED WITH BOTH VICTIMS OF THE CRASH USING THEIR SEATBELTS IN THE CORRECT MANNER. FORTUNATELY NO OTHER CARS WERE INVOLVED IN THE ACCIDENT BECAUSE TRAFFIC WAS VERY LIGHT AT THE TIME (APPROXIMATELY 11:15AM).
Corrective Action:
TAKATA RECALL. MY JEEP GRAND CHEROKEE LAREDO 2017 WAS BEING DRIVEN ON HIGHWAY 52 IN JUANA DIAZ PUERTO RICO. AT THE TIME IT HAD STARTED RAINING AND THE VEHICLE WAS GOING BETWEEN 55-60MPH. THE "SERVICE ELECTRONIC STABILITY CONTROL" MESSAGE CAME ON DURING THE WEEK TWICE BUT THEN IT NEVER CAME UP AGAIN, ON THIS DAY THE MESSAGE DID NOT SHOW UP AT ALL AND WHILE DRIVING THE VEHICLE PULLED TOWARDS THE DRIVER SIDE (LEFT) AND CRASHED INTO THE SECURITY SECURITY FENCE, AFTER THIS CONTROL OF THE VEHICLE WAS LOST AND THE BRAKES STOPPED RESPONDING WHICH LEAD TO A SECOND CRASH WITH THE PASSENGER SIDE (RIGHT) SECURITY FENCE. THE VEHICLE CAME TO A COMPLETE AND ABRUPT HALT BECAUSE THE ENTIRE FRONT TRAIN WAS DESTROYED, THE FRONT WHEELS LITERALLY FELL OFF THE SUV BECAUSE THE IRON SEEMED LIKE IT HAD BEEN CUT THROUGH WITH A KNIFE. WHAT IS COMPLETELY SURPRISING IS THE FACT THAT AFTER TWO MAJOR COLLISIONS THE AIRBAGS DIDN'T DEPLOY AT ALL WHICH LEAD THE PASSENGER TO RECEIVE A BLOW TO HEAD AND THE DRIVER A BLOW TO THE HIP AND LEFT KNEE (THANKFULLY THEY WERE CLEARED OF MAJOR INJURIES BY DOCTORS), ALL OF THIS HAPPENED WITH BOTH VICTIMS OF THE CRASH USING THEIR SEATBELTS IN THE CORRECT MANNER. FORTUNATELY NO OTHER CARS WERE INVOLVED IN THE ACCIDENT BECAUSE TRAFFIC WAS VERY LIGHT AT THE TIME (APPROXIMATELY 11:15AM).
Additional Notes:
TAKATA RECALL. MY JEEP GRAND CHEROKEE LAREDO 2017 WAS BEING DRIVEN ON HIGHWAY 52 IN JUANA DIAZ PUERTO RICO. AT THE TIME IT HAD STARTED RAINING AND THE VEHICLE WAS GOING BETWEEN 55-60MPH. THE "SERVICE ELECTRONIC STABILITY CONTROL" MESSAGE CAME ON DURING THE WEEK TWICE BUT THEN IT NEVER CAME UP AGAIN, ON THIS DAY THE MESSAGE DID NOT SHOW UP AT ALL AND WHILE DRIVING THE VEHICLE PULLED TOWARDS THE DRIVER SIDE (LEFT) AND CRASHED INTO THE SECURITY SECURITY FENCE, AFTER THIS CONTROL OF THE VEHICLE WAS LOST AND THE BRAKES STOPPED RESPONDING WHICH LEAD TO A SECOND CRASH WITH THE PASSENGER SIDE (RIGHT) SECURITY FENCE. THE VEHICLE CAME TO A COMPLETE AND ABRUPT HALT BECAUSE THE ENTIRE FRONT TRAIN WAS DESTROYED, THE FRONT WHEELS LITERALLY FELL OFF THE SUV BECAUSE THE IRON SEEMED LIKE IT HAD BEEN CUT THROUGH WITH A KNIFE. WHAT IS COMPLETELY SURPRISING IS THE FACT THAT AFTER TWO MAJOR COLLISIONS THE AIRBAGS DIDN'T DEPLOY AT ALL WHICH LEAD THE PASSENGER TO RECEIVE A BLOW TO HEAD AND THE DRIVER A BLOW TO THE HIP AND LEFT KNEE (THANKFULLY THEY WERE CLEARED OF MAJOR INJURIES BY DOCTORS), ALL OF THIS HAPPENED WITH BOTH VICTIMS OF THE CRASH USING THEIR SEATBELTS IN THE CORRECT MANNER. FORTUNATELY NO OTHER CARS WERE INVOLVED IN THE ACCIDENT BECAUSE TRAFFIC WAS VERY LIGHT AT THE TIME (APPROXIMATELY 11:15AM).
Mfg Campaign: 11120565
Recall Date: Aug 17, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2017 JEEP GRAND CHEROKEE. WHILE THE CONTACT WAS ATTEMPTING TO PARK ON AN INCLINED DRIVEWAY, THE VEHICLE ROLLED BACKWARDS WHILE ENGAGED IN DRIVE. THE VEHICLE WAS TAKEN TO THE DEALER (GILLMAN CHRYSLER JEEP RAM DODGE, 10585 W SAM HOUSTON PARKWAY S, HOUSTON, TX 77099) WHERE THE CONTACT WAS INFORMED THAT ALL THE VEHICLES MANUFACTURED OF THE SAME YEAR AND MODEL WERE DESIGNED IN THAT MANNER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000. THE VIN WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2017 JEEP GRAND CHEROKEE. WHILE THE CONTACT WAS ATTEMPTING TO PARK ON AN INCLINED DRIVEWAY, THE VEHICLE ROLLED BACKWARDS WHILE ENGAGED IN DRIVE. THE VEHICLE WAS TAKEN TO THE DEALER (GILLMAN CHRYSLER JEEP RAM DODGE, 10585 W SAM HOUSTON PARKWAY S, HOUSTON, TX 77099) WHERE THE CONTACT WAS INFORMED THAT ALL THE VEHICLES MANUFACTURED OF THE SAME YEAR AND MODEL WERE DESIGNED IN THAT MANNER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000. THE VIN WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2017 JEEP GRAND CHEROKEE. WHILE THE CONTACT WAS ATTEMPTING TO PARK ON AN INCLINED DRIVEWAY, THE VEHICLE ROLLED BACKWARDS WHILE ENGAGED IN DRIVE. THE VEHICLE WAS TAKEN TO THE DEALER (GILLMAN CHRYSLER JEEP RAM DODGE, 10585 W SAM HOUSTON PARKWAY S, HOUSTON, TX 77099) WHERE THE CONTACT WAS INFORMED THAT ALL THE VEHICLES MANUFACTURED OF THE SAME YEAR AND MODEL WERE DESIGNED IN THAT MANNER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000. THE VIN WAS NOT AVAILABLE.
Mfg Campaign: 11119027
Recall Date: Aug 10, 2018
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
TAKATA RECALL. WAS DRIVING WITH KIDS AND WIFE I BEGAN COMING TO A STOP AND WAS GOING ABOUT 10 TO 15 MPH WHEN THE CAR STALLED OUT. IT SHUT OFF AND THE STEERING WHEEL LOCKED UP ALONG WITH THE BREAK PEDAL WAS NONOE FUNCTIONAL AS WELL AS THE GAS PEDAL AND THE GEAR SHIFT. THE CAR WOULD NOT GO BACK INTO PARK AND LEFT ME IN THE MIDDLE OF THE ROAD FOR ABOUT 4 MINUTES. I FINALLY GOT IT INTO PARK AND THEN IT WOULDN'T START FOR A FEW MINUTES. THIS ALL HAPPENED ON A MAJOR HIGHWAY IN MY AREA. IT FINALLY STARTED AND WE TOOK IT TO THE DEALERSHIP AS IT IS PRETTY MUCH BRAND NEW. (33K) ON THE VEHICLE. THE DEALERSHIP HAS RAN TEST AND HAS TOLD ME THAT THERE IS A 2018 JEEP IN THE SAME PLACE DOING THE SAME THING. WE HAVE HAD THE CAR THERE FOR ABOUT A MONTH AND THEY SAY THERE IS NOTHING WRONG WITH IT AND NOW WE HAVE TO COME PIC IT UP. SOMETHING IS DEFINITELY WRONG WITH THE JEEP AS WE WAS IN MOTION, COMING TO A STOP AND WAS NOT TURNING. I WOULD SAY IT'S A LIFE OR DEATH SITUATION.
Corrective Action:
TAKATA RECALL. WAS DRIVING WITH KIDS AND WIFE I BEGAN COMING TO A STOP AND WAS GOING ABOUT 10 TO 15 MPH WHEN THE CAR STALLED OUT. IT SHUT OFF AND THE STEERING WHEEL LOCKED UP ALONG WITH THE BREAK PEDAL WAS NONOE FUNCTIONAL AS WELL AS THE GAS PEDAL AND THE GEAR SHIFT. THE CAR WOULD NOT GO BACK INTO PARK AND LEFT ME IN THE MIDDLE OF THE ROAD FOR ABOUT 4 MINUTES. I FINALLY GOT IT INTO PARK AND THEN IT WOULDN'T START FOR A FEW MINUTES. THIS ALL HAPPENED ON A MAJOR HIGHWAY IN MY AREA. IT FINALLY STARTED AND WE TOOK IT TO THE DEALERSHIP AS IT IS PRETTY MUCH BRAND NEW. (33K) ON THE VEHICLE. THE DEALERSHIP HAS RAN TEST AND HAS TOLD ME THAT THERE IS A 2018 JEEP IN THE SAME PLACE DOING THE SAME THING. WE HAVE HAD THE CAR THERE FOR ABOUT A MONTH AND THEY SAY THERE IS NOTHING WRONG WITH IT AND NOW WE HAVE TO COME PIC IT UP. SOMETHING IS DEFINITELY WRONG WITH THE JEEP AS WE WAS IN MOTION, COMING TO A STOP AND WAS NOT TURNING. I WOULD SAY IT'S A LIFE OR DEATH SITUATION.
Additional Notes:
TAKATA RECALL. WAS DRIVING WITH KIDS AND WIFE I BEGAN COMING TO A STOP AND WAS GOING ABOUT 10 TO 15 MPH WHEN THE CAR STALLED OUT. IT SHUT OFF AND THE STEERING WHEEL LOCKED UP ALONG WITH THE BREAK PEDAL WAS NONOE FUNCTIONAL AS WELL AS THE GAS PEDAL AND THE GEAR SHIFT. THE CAR WOULD NOT GO BACK INTO PARK AND LEFT ME IN THE MIDDLE OF THE ROAD FOR ABOUT 4 MINUTES. I FINALLY GOT IT INTO PARK AND THEN IT WOULDN'T START FOR A FEW MINUTES. THIS ALL HAPPENED ON A MAJOR HIGHWAY IN MY AREA. IT FINALLY STARTED AND WE TOOK IT TO THE DEALERSHIP AS IT IS PRETTY MUCH BRAND NEW. (33K) ON THE VEHICLE. THE DEALERSHIP HAS RAN TEST AND HAS TOLD ME THAT THERE IS A 2018 JEEP IN THE SAME PLACE DOING THE SAME THING. WE HAVE HAD THE CAR THERE FOR ABOUT A MONTH AND THEY SAY THERE IS NOTHING WRONG WITH IT AND NOW WE HAVE TO COME PIC IT UP. SOMETHING IS DEFINITELY WRONG WITH THE JEEP AS WE WAS IN MOTION, COMING TO A STOP AND WAS NOT TURNING. I WOULD SAY IT'S A LIFE OR DEATH SITUATION.
Mfg Campaign: 11115695
Recall Date: Aug 4, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TAKATA RECALL. WAS DRIVING WITH KIDS AND WIFE I BEGAN COMING TO A STOP AND WAS GOING ABOUT 10 TO 15 MPH WHEN THE CAR STALLED OUT. IT SHUT OFF AND THE STEERING WHEEL LOCKED UP ALONG WITH THE BREAK PEDAL WAS NONOE FUNCTIONAL AS WELL AS THE GAS PEDAL AND THE GEAR SHIFT. THE CAR WOULD NOT GO BACK INTO PARK AND LEFT ME IN THE MIDDLE OF THE ROAD FOR ABOUT 4 MINUTES. I FINALLY GOT IT INTO PARK AND THEN IT WOULDN'T START FOR A FEW MINUTES. THIS ALL HAPPENED ON A MAJOR HIGHWAY IN MY AREA. IT FINALLY STARTED AND WE TOOK IT TO THE DEALERSHIP AS IT IS PRETTY MUCH BRAND NEW. (33K) ON THE VEHICLE. THE DEALERSHIP HAS RAN TEST AND HAS TOLD ME THAT THERE IS A 2018 JEEP IN THE SAME PLACE DOING THE SAME THING. WE HAVE HAD THE CAR THERE FOR ABOUT A MONTH AND THEY SAY THERE IS NOTHING WRONG WITH IT AND NOW WE HAVE TO COME PIC IT UP. SOMETHING IS DEFINITELY WRONG WITH THE JEEP AS WE WAS IN MOTION, COMING TO A STOP AND WAS NOT TURNING. I WOULD SAY IT'S A LIFE OR DEATH SITUATION.
Corrective Action:
TAKATA RECALL. WAS DRIVING WITH KIDS AND WIFE I BEGAN COMING TO A STOP AND WAS GOING ABOUT 10 TO 15 MPH WHEN THE CAR STALLED OUT. IT SHUT OFF AND THE STEERING WHEEL LOCKED UP ALONG WITH THE BREAK PEDAL WAS NONOE FUNCTIONAL AS WELL AS THE GAS PEDAL AND THE GEAR SHIFT. THE CAR WOULD NOT GO BACK INTO PARK AND LEFT ME IN THE MIDDLE OF THE ROAD FOR ABOUT 4 MINUTES. I FINALLY GOT IT INTO PARK AND THEN IT WOULDN'T START FOR A FEW MINUTES. THIS ALL HAPPENED ON A MAJOR HIGHWAY IN MY AREA. IT FINALLY STARTED AND WE TOOK IT TO THE DEALERSHIP AS IT IS PRETTY MUCH BRAND NEW. (33K) ON THE VEHICLE. THE DEALERSHIP HAS RAN TEST AND HAS TOLD ME THAT THERE IS A 2018 JEEP IN THE SAME PLACE DOING THE SAME THING. WE HAVE HAD THE CAR THERE FOR ABOUT A MONTH AND THEY SAY THERE IS NOTHING WRONG WITH IT AND NOW WE HAVE TO COME PIC IT UP. SOMETHING IS DEFINITELY WRONG WITH THE JEEP AS WE WAS IN MOTION, COMING TO A STOP AND WAS NOT TURNING. I WOULD SAY IT'S A LIFE OR DEATH SITUATION.
Additional Notes:
TAKATA RECALL. WAS DRIVING WITH KIDS AND WIFE I BEGAN COMING TO A STOP AND WAS GOING ABOUT 10 TO 15 MPH WHEN THE CAR STALLED OUT. IT SHUT OFF AND THE STEERING WHEEL LOCKED UP ALONG WITH THE BREAK PEDAL WAS NONOE FUNCTIONAL AS WELL AS THE GAS PEDAL AND THE GEAR SHIFT. THE CAR WOULD NOT GO BACK INTO PARK AND LEFT ME IN THE MIDDLE OF THE ROAD FOR ABOUT 4 MINUTES. I FINALLY GOT IT INTO PARK AND THEN IT WOULDN'T START FOR A FEW MINUTES. THIS ALL HAPPENED ON A MAJOR HIGHWAY IN MY AREA. IT FINALLY STARTED AND WE TOOK IT TO THE DEALERSHIP AS IT IS PRETTY MUCH BRAND NEW. (33K) ON THE VEHICLE. THE DEALERSHIP HAS RAN TEST AND HAS TOLD ME THAT THERE IS A 2018 JEEP IN THE SAME PLACE DOING THE SAME THING. WE HAVE HAD THE CAR THERE FOR ABOUT A MONTH AND THEY SAY THERE IS NOTHING WRONG WITH IT AND NOW WE HAVE TO COME PIC IT UP. SOMETHING IS DEFINITELY WRONG WITH THE JEEP AS WE WAS IN MOTION, COMING TO A STOP AND WAS NOT TURNING. I WOULD SAY IT'S A LIFE OR DEATH SITUATION.
Mfg Campaign: 11115695
Recall Date: Aug 4, 2018
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
TAKATA RECALL. WAS DRIVING WITH KIDS AND WIFE I BEGAN COMING TO A STOP AND WAS GOING ABOUT 10 TO 15 MPH WHEN THE CAR STALLED OUT. IT SHUT OFF AND THE STEERING WHEEL LOCKED UP ALONG WITH THE BREAK PEDAL WAS NONOE FUNCTIONAL AS WELL AS THE GAS PEDAL AND THE GEAR SHIFT. THE CAR WOULD NOT GO BACK INTO PARK AND LEFT ME IN THE MIDDLE OF THE ROAD FOR ABOUT 4 MINUTES. I FINALLY GOT IT INTO PARK AND THEN IT WOULDN'T START FOR A FEW MINUTES. THIS ALL HAPPENED ON A MAJOR HIGHWAY IN MY AREA. IT FINALLY STARTED AND WE TOOK IT TO THE DEALERSHIP AS IT IS PRETTY MUCH BRAND NEW. (33K) ON THE VEHICLE. THE DEALERSHIP HAS RAN TEST AND HAS TOLD ME THAT THERE IS A 2018 JEEP IN THE SAME PLACE DOING THE SAME THING. WE HAVE HAD THE CAR THERE FOR ABOUT A MONTH AND THEY SAY THERE IS NOTHING WRONG WITH IT AND NOW WE HAVE TO COME PIC IT UP. SOMETHING IS DEFINITELY WRONG WITH THE JEEP AS WE WAS IN MOTION, COMING TO A STOP AND WAS NOT TURNING. I WOULD SAY IT'S A LIFE OR DEATH SITUATION.
Corrective Action:
TAKATA RECALL. WAS DRIVING WITH KIDS AND WIFE I BEGAN COMING TO A STOP AND WAS GOING ABOUT 10 TO 15 MPH WHEN THE CAR STALLED OUT. IT SHUT OFF AND THE STEERING WHEEL LOCKED UP ALONG WITH THE BREAK PEDAL WAS NONOE FUNCTIONAL AS WELL AS THE GAS PEDAL AND THE GEAR SHIFT. THE CAR WOULD NOT GO BACK INTO PARK AND LEFT ME IN THE MIDDLE OF THE ROAD FOR ABOUT 4 MINUTES. I FINALLY GOT IT INTO PARK AND THEN IT WOULDN'T START FOR A FEW MINUTES. THIS ALL HAPPENED ON A MAJOR HIGHWAY IN MY AREA. IT FINALLY STARTED AND WE TOOK IT TO THE DEALERSHIP AS IT IS PRETTY MUCH BRAND NEW. (33K) ON THE VEHICLE. THE DEALERSHIP HAS RAN TEST AND HAS TOLD ME THAT THERE IS A 2018 JEEP IN THE SAME PLACE DOING THE SAME THING. WE HAVE HAD THE CAR THERE FOR ABOUT A MONTH AND THEY SAY THERE IS NOTHING WRONG WITH IT AND NOW WE HAVE TO COME PIC IT UP. SOMETHING IS DEFINITELY WRONG WITH THE JEEP AS WE WAS IN MOTION, COMING TO A STOP AND WAS NOT TURNING. I WOULD SAY IT'S A LIFE OR DEATH SITUATION.
Additional Notes:
TAKATA RECALL. WAS DRIVING WITH KIDS AND WIFE I BEGAN COMING TO A STOP AND WAS GOING ABOUT 10 TO 15 MPH WHEN THE CAR STALLED OUT. IT SHUT OFF AND THE STEERING WHEEL LOCKED UP ALONG WITH THE BREAK PEDAL WAS NONOE FUNCTIONAL AS WELL AS THE GAS PEDAL AND THE GEAR SHIFT. THE CAR WOULD NOT GO BACK INTO PARK AND LEFT ME IN THE MIDDLE OF THE ROAD FOR ABOUT 4 MINUTES. I FINALLY GOT IT INTO PARK AND THEN IT WOULDN'T START FOR A FEW MINUTES. THIS ALL HAPPENED ON A MAJOR HIGHWAY IN MY AREA. IT FINALLY STARTED AND WE TOOK IT TO THE DEALERSHIP AS IT IS PRETTY MUCH BRAND NEW. (33K) ON THE VEHICLE. THE DEALERSHIP HAS RAN TEST AND HAS TOLD ME THAT THERE IS A 2018 JEEP IN THE SAME PLACE DOING THE SAME THING. WE HAVE HAD THE CAR THERE FOR ABOUT A MONTH AND THEY SAY THERE IS NOTHING WRONG WITH IT AND NOW WE HAVE TO COME PIC IT UP. SOMETHING IS DEFINITELY WRONG WITH THE JEEP AS WE WAS IN MOTION, COMING TO A STOP AND WAS NOT TURNING. I WOULD SAY IT'S A LIFE OR DEATH SITUATION.
Mfg Campaign: 11115695
Recall Date: Aug 4, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
DEALER HAS TRIED TO FIX ELECTRICAL PROBLEMS 4 TIMES 7/30/18 WE HAD NO HEADLIGHTS,NO TAILLIGHTS,NO TURN SIGNALS,NO BRAKE LIGHTS,AND NO WAY OF KNOWING THEY DIDN'T WORK. TODAY 7/31/2018 WENT TO START CAR LOCKED INTO RUN BUT WASN'T RUNNING COULDN'T MOVE OUT OF PARK WON'T START AGAIN
Corrective Action:
DEALER HAS TRIED TO FIX ELECTRICAL PROBLEMS 4 TIMES 7/30/18 WE HAD NO HEADLIGHTS,NO TAILLIGHTS,NO TURN SIGNALS,NO BRAKE LIGHTS,AND NO WAY OF KNOWING THEY DIDN'T WORK. TODAY 7/31/2018 WENT TO START CAR LOCKED INTO RUN BUT WASN'T RUNNING COULDN'T MOVE OUT OF PARK WON'T START AGAIN
Additional Notes:
DEALER HAS TRIED TO FIX ELECTRICAL PROBLEMS 4 TIMES 7/30/18 WE HAD NO HEADLIGHTS,NO TAILLIGHTS,NO TURN SIGNALS,NO BRAKE LIGHTS,AND NO WAY OF KNOWING THEY DIDN'T WORK. TODAY 7/31/2018 WENT TO START CAR LOCKED INTO RUN BUT WASN'T RUNNING COULDN'T MOVE OUT OF PARK WON'T START AGAIN
Mfg Campaign: 11114792
Recall Date: Jul 31, 2018
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
DEALER HAS TRIED TO FIX ELECTRICAL PROBLEMS 4 TIMES 7/30/18 WE HAD NO HEADLIGHTS,NO TAILLIGHTS,NO TURN SIGNALS,NO BRAKE LIGHTS,AND NO WAY OF KNOWING THEY DIDN'T WORK. TODAY 7/31/2018 WENT TO START CAR LOCKED INTO RUN BUT WASN'T RUNNING COULDN'T MOVE OUT OF PARK WON'T START AGAIN
Corrective Action:
DEALER HAS TRIED TO FIX ELECTRICAL PROBLEMS 4 TIMES 7/30/18 WE HAD NO HEADLIGHTS,NO TAILLIGHTS,NO TURN SIGNALS,NO BRAKE LIGHTS,AND NO WAY OF KNOWING THEY DIDN'T WORK. TODAY 7/31/2018 WENT TO START CAR LOCKED INTO RUN BUT WASN'T RUNNING COULDN'T MOVE OUT OF PARK WON'T START AGAIN
Additional Notes:
DEALER HAS TRIED TO FIX ELECTRICAL PROBLEMS 4 TIMES 7/30/18 WE HAD NO HEADLIGHTS,NO TAILLIGHTS,NO TURN SIGNALS,NO BRAKE LIGHTS,AND NO WAY OF KNOWING THEY DIDN'T WORK. TODAY 7/31/2018 WENT TO START CAR LOCKED INTO RUN BUT WASN'T RUNNING COULDN'T MOVE OUT OF PARK WON'T START AGAIN
Mfg Campaign: 11114792
Recall Date: Jul 31, 2018
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
DRIVING ON THE INTERSTATE IN WY, 70-75MPH, ROLLING TRRAIN, CRUISE CONTROL ON. ALL OF THE SUDDEN THE VEHICLE DE-ACELERATED. THE TRANSMISSION WAS IN AUTOMATIC WHEN THIS OCCURED. BOTH OF MY HANDS ON THE WHEEL WHEN THIS HAPPENED. TRIED TO RE-ACELERATE, BUT THE VEHICLE WAS VERY SLUGGISH. THE GEAR WAS STUCK IN HIGH GEAR, WHICH WOULD NOT CHANGE UNTIL I PULLED OVER, PUT THE GEAR IN PARK, AND THEN IN DRIVE. NO INJURIES, NO DAMAGE, BUT I DON'T WANT THIS TO HAPPEN AGAIN. COULD HAVE BEEN A BADPROBLEM IF I WAS IN HEAVIER TRAFFIC. WHEN I GOT HOME I RECIEVED THE RECALL NOTICE FOR UDDEN ACCELERATION WITH THE CRUISE ON.
Corrective Action:
DRIVING ON THE INTERSTATE IN WY, 70-75MPH, ROLLING TRRAIN, CRUISE CONTROL ON. ALL OF THE SUDDEN THE VEHICLE DE-ACELERATED. THE TRANSMISSION WAS IN AUTOMATIC WHEN THIS OCCURED. BOTH OF MY HANDS ON THE WHEEL WHEN THIS HAPPENED. TRIED TO RE-ACELERATE, BUT THE VEHICLE WAS VERY SLUGGISH. THE GEAR WAS STUCK IN HIGH GEAR, WHICH WOULD NOT CHANGE UNTIL I PULLED OVER, PUT THE GEAR IN PARK, AND THEN IN DRIVE. NO INJURIES, NO DAMAGE, BUT I DON'T WANT THIS TO HAPPEN AGAIN. COULD HAVE BEEN A BADPROBLEM IF I WAS IN HEAVIER TRAFFIC. WHEN I GOT HOME I RECIEVED THE RECALL NOTICE FOR UDDEN ACCELERATION WITH THE CRUISE ON.
Additional Notes:
DRIVING ON THE INTERSTATE IN WY, 70-75MPH, ROLLING TRRAIN, CRUISE CONTROL ON. ALL OF THE SUDDEN THE VEHICLE DE-ACELERATED. THE TRANSMISSION WAS IN AUTOMATIC WHEN THIS OCCURED. BOTH OF MY HANDS ON THE WHEEL WHEN THIS HAPPENED. TRIED TO RE-ACELERATE, BUT THE VEHICLE WAS VERY SLUGGISH. THE GEAR WAS STUCK IN HIGH GEAR, WHICH WOULD NOT CHANGE UNTIL I PULLED OVER, PUT THE GEAR IN PARK, AND THEN IN DRIVE. NO INJURIES, NO DAMAGE, BUT I DON'T WANT THIS TO HAPPEN AGAIN. COULD HAVE BEEN A BADPROBLEM IF I WAS IN HEAVIER TRAFFIC. WHEN I GOT HOME I RECIEVED THE RECALL NOTICE FOR UDDEN ACCELERATION WITH THE CRUISE ON.
Mfg Campaign: 11112564
Recall Date: Jul 20, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
WHILE DRIVING MY 2017 JEEP GRAND CHEROKEE, SUMMIT, DOWN THE HIGHWAY AT 65MPH, THE POWER STEERING AND LAND SENSE SUDDENLY BECAME UNAVAILABLE. THE JEEP VEERED TO THE RIGHT HARD, NEARLY HITTING THE CAR NEXT TO ME, AND OFF THE ROAD WITHOUT POWER STEERING. 2 WARNINGS IMMEDIATELY DISPLAYED "POWER STEERING UNAVAILABLE SERVICE REQUIRED AND LANDSENSE UNAVAILABLE SERVICE REQUIRED." THIS VEHICLE HAS 23,395MILES ON IT. NOTE**** THIS OCCURRED THE DAY AFTER IT WAS IN THE DEALERSHIP FOR THE CRUISE CONTROL SAFETY RECALL U65 REPAIR. THE JEEP WAS TOWED TO THE DEALERSHIP AND THE TOW TRUCK DRIVER EXPERIENCED NO POWER STEERING WHILE LOADING AND UNLOADING THE JEEP. THE SERVICE TECH HOWEVER; HAD NO PROBLEM AND DID NOT WITNESS THE LACK OF POWER STEERING. THERE WERE NO REPAIRS DONE AND I WAS TOLD " IT WAS A COMPUTER GLITCH" I AM TERRIFIED TO DRIVE THIS VEHICLE!
Corrective Action:
WHILE DRIVING MY 2017 JEEP GRAND CHEROKEE, SUMMIT, DOWN THE HIGHWAY AT 65MPH, THE POWER STEERING AND LAND SENSE SUDDENLY BECAME UNAVAILABLE. THE JEEP VEERED TO THE RIGHT HARD, NEARLY HITTING THE CAR NEXT TO ME, AND OFF THE ROAD WITHOUT POWER STEERING. 2 WARNINGS IMMEDIATELY DISPLAYED "POWER STEERING UNAVAILABLE SERVICE REQUIRED AND LANDSENSE UNAVAILABLE SERVICE REQUIRED." THIS VEHICLE HAS 23,395MILES ON IT. NOTE**** THIS OCCURRED THE DAY AFTER IT WAS IN THE DEALERSHIP FOR THE CRUISE CONTROL SAFETY RECALL U65 REPAIR. THE JEEP WAS TOWED TO THE DEALERSHIP AND THE TOW TRUCK DRIVER EXPERIENCED NO POWER STEERING WHILE LOADING AND UNLOADING THE JEEP. THE SERVICE TECH HOWEVER; HAD NO PROBLEM AND DID NOT WITNESS THE LACK OF POWER STEERING. THERE WERE NO REPAIRS DONE AND I WAS TOLD " IT WAS A COMPUTER GLITCH" I AM TERRIFIED TO DRIVE THIS VEHICLE!
Additional Notes:
WHILE DRIVING MY 2017 JEEP GRAND CHEROKEE, SUMMIT, DOWN THE HIGHWAY AT 65MPH, THE POWER STEERING AND LAND SENSE SUDDENLY BECAME UNAVAILABLE. THE JEEP VEERED TO THE RIGHT HARD, NEARLY HITTING THE CAR NEXT TO ME, AND OFF THE ROAD WITHOUT POWER STEERING. 2 WARNINGS IMMEDIATELY DISPLAYED "POWER STEERING UNAVAILABLE SERVICE REQUIRED AND LANDSENSE UNAVAILABLE SERVICE REQUIRED." THIS VEHICLE HAS 23,395MILES ON IT. NOTE**** THIS OCCURRED THE DAY AFTER IT WAS IN THE DEALERSHIP FOR THE CRUISE CONTROL SAFETY RECALL U65 REPAIR. THE JEEP WAS TOWED TO THE DEALERSHIP AND THE TOW TRUCK DRIVER EXPERIENCED NO POWER STEERING WHILE LOADING AND UNLOADING THE JEEP. THE SERVICE TECH HOWEVER; HAD NO PROBLEM AND DID NOT WITNESS THE LACK OF POWER STEERING. THERE WERE NO REPAIRS DONE AND I WAS TOLD " IT WAS A COMPUTER GLITCH" I AM TERRIFIED TO DRIVE THIS VEHICLE!
Mfg Campaign: 11112737
Recall Date: Jul 20, 2018
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WHILE DRIVING MY 2017 JEEP GRAND CHEROKEE, SUMMIT, DOWN THE HIGHWAY AT 65MPH, THE POWER STEERING AND LAND SENSE SUDDENLY BECAME UNAVAILABLE. THE JEEP VEERED TO THE RIGHT HARD, NEARLY HITTING THE CAR NEXT TO ME, AND OFF THE ROAD WITHOUT POWER STEERING. 2 WARNINGS IMMEDIATELY DISPLAYED "POWER STEERING UNAVAILABLE SERVICE REQUIRED AND LANDSENSE UNAVAILABLE SERVICE REQUIRED." THIS VEHICLE HAS 23,395MILES ON IT. NOTE**** THIS OCCURRED THE DAY AFTER IT WAS IN THE DEALERSHIP FOR THE CRUISE CONTROL SAFETY RECALL U65 REPAIR. THE JEEP WAS TOWED TO THE DEALERSHIP AND THE TOW TRUCK DRIVER EXPERIENCED NO POWER STEERING WHILE LOADING AND UNLOADING THE JEEP. THE SERVICE TECH HOWEVER; HAD NO PROBLEM AND DID NOT WITNESS THE LACK OF POWER STEERING. THERE WERE NO REPAIRS DONE AND I WAS TOLD " IT WAS A COMPUTER GLITCH" I AM TERRIFIED TO DRIVE THIS VEHICLE!
Corrective Action:
WHILE DRIVING MY 2017 JEEP GRAND CHEROKEE, SUMMIT, DOWN THE HIGHWAY AT 65MPH, THE POWER STEERING AND LAND SENSE SUDDENLY BECAME UNAVAILABLE. THE JEEP VEERED TO THE RIGHT HARD, NEARLY HITTING THE CAR NEXT TO ME, AND OFF THE ROAD WITHOUT POWER STEERING. 2 WARNINGS IMMEDIATELY DISPLAYED "POWER STEERING UNAVAILABLE SERVICE REQUIRED AND LANDSENSE UNAVAILABLE SERVICE REQUIRED." THIS VEHICLE HAS 23,395MILES ON IT. NOTE**** THIS OCCURRED THE DAY AFTER IT WAS IN THE DEALERSHIP FOR THE CRUISE CONTROL SAFETY RECALL U65 REPAIR. THE JEEP WAS TOWED TO THE DEALERSHIP AND THE TOW TRUCK DRIVER EXPERIENCED NO POWER STEERING WHILE LOADING AND UNLOADING THE JEEP. THE SERVICE TECH HOWEVER; HAD NO PROBLEM AND DID NOT WITNESS THE LACK OF POWER STEERING. THERE WERE NO REPAIRS DONE AND I WAS TOLD " IT WAS A COMPUTER GLITCH" I AM TERRIFIED TO DRIVE THIS VEHICLE!
Additional Notes:
WHILE DRIVING MY 2017 JEEP GRAND CHEROKEE, SUMMIT, DOWN THE HIGHWAY AT 65MPH, THE POWER STEERING AND LAND SENSE SUDDENLY BECAME UNAVAILABLE. THE JEEP VEERED TO THE RIGHT HARD, NEARLY HITTING THE CAR NEXT TO ME, AND OFF THE ROAD WITHOUT POWER STEERING. 2 WARNINGS IMMEDIATELY DISPLAYED "POWER STEERING UNAVAILABLE SERVICE REQUIRED AND LANDSENSE UNAVAILABLE SERVICE REQUIRED." THIS VEHICLE HAS 23,395MILES ON IT. NOTE**** THIS OCCURRED THE DAY AFTER IT WAS IN THE DEALERSHIP FOR THE CRUISE CONTROL SAFETY RECALL U65 REPAIR. THE JEEP WAS TOWED TO THE DEALERSHIP AND THE TOW TRUCK DRIVER EXPERIENCED NO POWER STEERING WHILE LOADING AND UNLOADING THE JEEP. THE SERVICE TECH HOWEVER; HAD NO PROBLEM AND DID NOT WITNESS THE LACK OF POWER STEERING. THERE WERE NO REPAIRS DONE AND I WAS TOLD " IT WAS A COMPUTER GLITCH" I AM TERRIFIED TO DRIVE THIS VEHICLE!
Mfg Campaign: 11112737
Recall Date: Jul 20, 2018
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
FRONT BRAKE PADS AND ROTORS REQUIRED REPLACING AT 23,000 WITHOUT WARNING. AN INSPECTION AT 17,000 MILES WAS NORMAL. TIRE WEAR IS NORMAL AND AT 30,000 VEHICLE IS STILL ON ITS ORIGINAL TIRES. THE VEHICLE HAS NO WARNING SYSTEM OF BRAKE PAD WEAR
Corrective Action:
FRONT BRAKE PADS AND ROTORS REQUIRED REPLACING AT 23,000 WITHOUT WARNING. AN INSPECTION AT 17,000 MILES WAS NORMAL. TIRE WEAR IS NORMAL AND AT 30,000 VEHICLE IS STILL ON ITS ORIGINAL TIRES. THE VEHICLE HAS NO WARNING SYSTEM OF BRAKE PAD WEAR
Additional Notes:
FRONT BRAKE PADS AND ROTORS REQUIRED REPLACING AT 23,000 WITHOUT WARNING. AN INSPECTION AT 17,000 MILES WAS NORMAL. TIRE WEAR IS NORMAL AND AT 30,000 VEHICLE IS STILL ON ITS ORIGINAL TIRES. THE VEHICLE HAS NO WARNING SYSTEM OF BRAKE PAD WEAR
Mfg Campaign: 11111450
Recall Date: Jul 15, 2018
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT LEASED A 2017 JEEP GRAND CHEROKEE. WHILE ATTEMPTING TO REVERSE INTO A PARKING SPACE, THE VEHICLE JERKED VIOLENTLY AND THE CONTACT LOST CONTROL OF THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO TWO PARKED AND UNOCCUPIED VEHICLES. THE VEHICLE CAME TO A STOP WHEN IT CRASHED INTO SOME BUSHES. ANOTHER DRIVER ASSISTED THE CONTACT BY ATTEMPTING TO REVERSE THE VEHICLE OUT OF THE BUSHES; HOWEVER, THE VEHICLE CONTINUED TO JERK. THE VEHICLE WAS TOWED TO STERLING HEIGHTS DODGE CHRYSLER JEEP (40111 VANDYKE AVENUE, STERLING HEIGHTS, MICHIGAN 48313, (586)-939-3900) WHERE IT WAS AWAITING DIAGNOSTIC TESTING AND REPAIRS. A POLICE REPORT WAS FILED. THE CONTACT'S HEAD STRUCK THE HEADREST AND STEERING WHEEL, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000. *TT
Corrective Action:
TL* THE CONTACT LEASED A 2017 JEEP GRAND CHEROKEE. WHILE ATTEMPTING TO REVERSE INTO A PARKING SPACE, THE VEHICLE JERKED VIOLENTLY AND THE CONTACT LOST CONTROL OF THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO TWO PARKED AND UNOCCUPIED VEHICLES. THE VEHICLE CAME TO A STOP WHEN IT CRASHED INTO SOME BUSHES. ANOTHER DRIVER ASSISTED THE CONTACT BY ATTEMPTING TO REVERSE THE VEHICLE OUT OF THE BUSHES; HOWEVER, THE VEHICLE CONTINUED TO JERK. THE VEHICLE WAS TOWED TO STERLING HEIGHTS DODGE CHRYSLER JEEP (40111 VANDYKE AVENUE, STERLING HEIGHTS, MICHIGAN 48313, (586)-939-3900) WHERE IT WAS AWAITING DIAGNOSTIC TESTING AND REPAIRS. A POLICE REPORT WAS FILED. THE CONTACT'S HEAD STRUCK THE HEADREST AND STEERING WHEEL, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000. *TT
Additional Notes:
TL* THE CONTACT LEASED A 2017 JEEP GRAND CHEROKEE. WHILE ATTEMPTING TO REVERSE INTO A PARKING SPACE, THE VEHICLE JERKED VIOLENTLY AND THE CONTACT LOST CONTROL OF THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO TWO PARKED AND UNOCCUPIED VEHICLES. THE VEHICLE CAME TO A STOP WHEN IT CRASHED INTO SOME BUSHES. ANOTHER DRIVER ASSISTED THE CONTACT BY ATTEMPTING TO REVERSE THE VEHICLE OUT OF THE BUSHES; HOWEVER, THE VEHICLE CONTINUED TO JERK. THE VEHICLE WAS TOWED TO STERLING HEIGHTS DODGE CHRYSLER JEEP (40111 VANDYKE AVENUE, STERLING HEIGHTS, MICHIGAN 48313, (586)-939-3900) WHERE IT WAS AWAITING DIAGNOSTIC TESTING AND REPAIRS. A POLICE REPORT WAS FILED. THE CONTACT'S HEAD STRUCK THE HEADREST AND STEERING WHEEL, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000. *TT
Mfg Campaign: 11102951
Recall Date: Jun 21, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I BOUGHT A NEW 2017 JEEP GRAND CHEROKEE IN FEBRUARY 2017. VEHICLE COMPLETELY BROKE DOWN AT A MAIN STREET INTERSECTION ON APRIL 2017 AND WOULD NOT MOVE. TOWED TO DEALERSHIP. DEALERSHIP REPLACED THE TRANSMISSION. 2 WEEKS LATER VEHICLE JUST TURN OFF ON MAJOR FREEWAY. AGAIN RETURNED TO DEALERSHIP. JUNE 2018 ENTERING MAJOR HIGHWAY TRANSMISSION CHANGED GEARS AND WOULD NOT ACCELERATE. PER DEALERSHIP SOFTWARE UPDATE FIXED PROBLEM. 2 DAYS LATER DROVE FOR OVER AN HOUR AND WHILE STOPPED AT INTERSECTION VEHICLE WOULD NOT MOVE..NOT ACCELERATING. CURRENTLY VEHICLE BACK AT DEALERSHIP AND INFORMED TRANSMISSION NEEDS TO BE REPLACED. PER SERVICE REP TRANSMISSION ON BACK ORDER AND NO ETA ON WHEN VEHICLE TRANSMISSION WILL BE REPLACED. THIS IS MY PRIMARY VEHICLE AND I AM GO HONESTLY SCARED TO DRIVE THIS VEHICLE.
Corrective Action:
I BOUGHT A NEW 2017 JEEP GRAND CHEROKEE IN FEBRUARY 2017. VEHICLE COMPLETELY BROKE DOWN AT A MAIN STREET INTERSECTION ON APRIL 2017 AND WOULD NOT MOVE. TOWED TO DEALERSHIP. DEALERSHIP REPLACED THE TRANSMISSION. 2 WEEKS LATER VEHICLE JUST TURN OFF ON MAJOR FREEWAY. AGAIN RETURNED TO DEALERSHIP. JUNE 2018 ENTERING MAJOR HIGHWAY TRANSMISSION CHANGED GEARS AND WOULD NOT ACCELERATE. PER DEALERSHIP SOFTWARE UPDATE FIXED PROBLEM. 2 DAYS LATER DROVE FOR OVER AN HOUR AND WHILE STOPPED AT INTERSECTION VEHICLE WOULD NOT MOVE..NOT ACCELERATING. CURRENTLY VEHICLE BACK AT DEALERSHIP AND INFORMED TRANSMISSION NEEDS TO BE REPLACED. PER SERVICE REP TRANSMISSION ON BACK ORDER AND NO ETA ON WHEN VEHICLE TRANSMISSION WILL BE REPLACED. THIS IS MY PRIMARY VEHICLE AND I AM GO HONESTLY SCARED TO DRIVE THIS VEHICLE.
Additional Notes:
I BOUGHT A NEW 2017 JEEP GRAND CHEROKEE IN FEBRUARY 2017. VEHICLE COMPLETELY BROKE DOWN AT A MAIN STREET INTERSECTION ON APRIL 2017 AND WOULD NOT MOVE. TOWED TO DEALERSHIP. DEALERSHIP REPLACED THE TRANSMISSION. 2 WEEKS LATER VEHICLE JUST TURN OFF ON MAJOR FREEWAY. AGAIN RETURNED TO DEALERSHIP. JUNE 2018 ENTERING MAJOR HIGHWAY TRANSMISSION CHANGED GEARS AND WOULD NOT ACCELERATE. PER DEALERSHIP SOFTWARE UPDATE FIXED PROBLEM. 2 DAYS LATER DROVE FOR OVER AN HOUR AND WHILE STOPPED AT INTERSECTION VEHICLE WOULD NOT MOVE..NOT ACCELERATING. CURRENTLY VEHICLE BACK AT DEALERSHIP AND INFORMED TRANSMISSION NEEDS TO BE REPLACED. PER SERVICE REP TRANSMISSION ON BACK ORDER AND NO ETA ON WHEN VEHICLE TRANSMISSION WILL BE REPLACED. THIS IS MY PRIMARY VEHICLE AND I AM GO HONESTLY SCARED TO DRIVE THIS VEHICLE.
Mfg Campaign: 11102502
Recall Date: Jun 19, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
SINCE THE DAY I PURCHASED THE VEHICLE, EVERY TIME I START MY CAR, THE RADIO IS ON NEARLY AT FULL VOLUME. THE CAR PLAYS THE SAME STATION AT THE SAME HIGH VOLUME. IT DOES NOT MATTER IF WHEN I SHUT OFF THE VEHICLE, THE RADIO IS OFF, OR THE RADIO IS ON. IT ALSO DOES NOT MATTER IF I REMOTELY START THE VEHICLE OR START WHILE I'M IN THE CAR. THE SYSTEM SHOULD BE DESIGNED SO THAT THE RADIO IS ALWAYS OFF WHEN THE VEHICLE IS FIRST STARTED. POOR DESIGN. SHOULD I EXPECT A TESLA LIKE RESPONSE BY EXPECTING CHRYSLER TO SEND A SOFTWARE PATCH VIA SATELLITE DIRECTLY TO MY VEHICLE TO UPDATE THIS ISSUE? BTW, THE DEALER TOLD ME THIS IS EXPECTED BEHAVIOR.
Corrective Action:
SINCE THE DAY I PURCHASED THE VEHICLE, EVERY TIME I START MY CAR, THE RADIO IS ON NEARLY AT FULL VOLUME. THE CAR PLAYS THE SAME STATION AT THE SAME HIGH VOLUME. IT DOES NOT MATTER IF WHEN I SHUT OFF THE VEHICLE, THE RADIO IS OFF, OR THE RADIO IS ON. IT ALSO DOES NOT MATTER IF I REMOTELY START THE VEHICLE OR START WHILE I'M IN THE CAR. THE SYSTEM SHOULD BE DESIGNED SO THAT THE RADIO IS ALWAYS OFF WHEN THE VEHICLE IS FIRST STARTED. POOR DESIGN. SHOULD I EXPECT A TESLA LIKE RESPONSE BY EXPECTING CHRYSLER TO SEND A SOFTWARE PATCH VIA SATELLITE DIRECTLY TO MY VEHICLE TO UPDATE THIS ISSUE? BTW, THE DEALER TOLD ME THIS IS EXPECTED BEHAVIOR.
Additional Notes:
SINCE THE DAY I PURCHASED THE VEHICLE, EVERY TIME I START MY CAR, THE RADIO IS ON NEARLY AT FULL VOLUME. THE CAR PLAYS THE SAME STATION AT THE SAME HIGH VOLUME. IT DOES NOT MATTER IF WHEN I SHUT OFF THE VEHICLE, THE RADIO IS OFF, OR THE RADIO IS ON. IT ALSO DOES NOT MATTER IF I REMOTELY START THE VEHICLE OR START WHILE I'M IN THE CAR. THE SYSTEM SHOULD BE DESIGNED SO THAT THE RADIO IS ALWAYS OFF WHEN THE VEHICLE IS FIRST STARTED. POOR DESIGN. SHOULD I EXPECT A TESLA LIKE RESPONSE BY EXPECTING CHRYSLER TO SEND A SOFTWARE PATCH VIA SATELLITE DIRECTLY TO MY VEHICLE TO UPDATE THIS ISSUE? BTW, THE DEALER TOLD ME THIS IS EXPECTED BEHAVIOR.
Mfg Campaign: 11101526
Recall Date: Jun 12, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
NO INDICATOR OR ALARM IS PROVIDED WHEN THE TAILGATE IS OPEN AND THE VEHICLE IS PUT INTO REVERSE!!!! WHEN I FIRST PURCHASED THE VEHICLE, I WAS IN A PARKING GARAGE IN CHICAGO. I LOADED MY BAGGAGE IN THE TRUNK AND HIT THE BUTTON ON THE INSIDE OF THE TRUNK TO CLOSE THE LIFT GATE. I THEN SAT IN THE DRIVERS SEAT AND STARTED TO BACK-UP. WHEN I BACKED UP, I HEARD A LOUD NOISE AND FOUND THAT THE LIFT GATE HAD RETURNED TO IT'S OPEN POSITION AND SCRAPPED ALONG THE CEILING OF THE GARAGE. IT COULD HAVE BEEN MUCH WORSE. WHEN I WAS LOOKING IN MY REAR VIEW MIRROR TO BACK-UP, EVERYTHING LOOKED CLEAR. I DID NOT SEE FROM THE REAR VIEW MIRROR THAT THE LIFT GATE WAS OPEN. I DID SAY THIS OCCURRED WITHIN THE FIRST COUPLE OF DAYS WHEN I RECEIVED THE VEHICLE. I TOOK IT TO THE DEALERSHIP TO CHECK ON THE LACK OF AN ALERT AND ALSO ASKED THEM TO REPAINT THE SCRATCH THAT WAS LEFT ON THE LIFT GATE FROM CONTACT WITH HE CEILING. THEY ASKED ME TO CONTACT CHRYSLER. I CONTACTED CHRYSLER CUSTOMER SERVICE AND THEY TOLD ME THAT IT WAS THE DESIGN INTENT BECAUSE DRIVERS LIKE TO DRIVE THEIR JEEPS WITH THE LIFT GATE OPEN. I SAID, IN REVERSE???? A DRIVERS ALERT SHOULD BE MANDATORY - A LOUD CHIME IS EXPECTED IT IS A SAFETY ISSUE.
Corrective Action:
NO INDICATOR OR ALARM IS PROVIDED WHEN THE TAILGATE IS OPEN AND THE VEHICLE IS PUT INTO REVERSE!!!! WHEN I FIRST PURCHASED THE VEHICLE, I WAS IN A PARKING GARAGE IN CHICAGO. I LOADED MY BAGGAGE IN THE TRUNK AND HIT THE BUTTON ON THE INSIDE OF THE TRUNK TO CLOSE THE LIFT GATE. I THEN SAT IN THE DRIVERS SEAT AND STARTED TO BACK-UP. WHEN I BACKED UP, I HEARD A LOUD NOISE AND FOUND THAT THE LIFT GATE HAD RETURNED TO IT'S OPEN POSITION AND SCRAPPED ALONG THE CEILING OF THE GARAGE. IT COULD HAVE BEEN MUCH WORSE. WHEN I WAS LOOKING IN MY REAR VIEW MIRROR TO BACK-UP, EVERYTHING LOOKED CLEAR. I DID NOT SEE FROM THE REAR VIEW MIRROR THAT THE LIFT GATE WAS OPEN. I DID SAY THIS OCCURRED WITHIN THE FIRST COUPLE OF DAYS WHEN I RECEIVED THE VEHICLE. I TOOK IT TO THE DEALERSHIP TO CHECK ON THE LACK OF AN ALERT AND ALSO ASKED THEM TO REPAINT THE SCRATCH THAT WAS LEFT ON THE LIFT GATE FROM CONTACT WITH HE CEILING. THEY ASKED ME TO CONTACT CHRYSLER. I CONTACTED CHRYSLER CUSTOMER SERVICE AND THEY TOLD ME THAT IT WAS THE DESIGN INTENT BECAUSE DRIVERS LIKE TO DRIVE THEIR JEEPS WITH THE LIFT GATE OPEN. I SAID, IN REVERSE???? A DRIVERS ALERT SHOULD BE MANDATORY - A LOUD CHIME IS EXPECTED IT IS A SAFETY ISSUE.
Additional Notes:
NO INDICATOR OR ALARM IS PROVIDED WHEN THE TAILGATE IS OPEN AND THE VEHICLE IS PUT INTO REVERSE!!!! WHEN I FIRST PURCHASED THE VEHICLE, I WAS IN A PARKING GARAGE IN CHICAGO. I LOADED MY BAGGAGE IN THE TRUNK AND HIT THE BUTTON ON THE INSIDE OF THE TRUNK TO CLOSE THE LIFT GATE. I THEN SAT IN THE DRIVERS SEAT AND STARTED TO BACK-UP. WHEN I BACKED UP, I HEARD A LOUD NOISE AND FOUND THAT THE LIFT GATE HAD RETURNED TO IT'S OPEN POSITION AND SCRAPPED ALONG THE CEILING OF THE GARAGE. IT COULD HAVE BEEN MUCH WORSE. WHEN I WAS LOOKING IN MY REAR VIEW MIRROR TO BACK-UP, EVERYTHING LOOKED CLEAR. I DID NOT SEE FROM THE REAR VIEW MIRROR THAT THE LIFT GATE WAS OPEN. I DID SAY THIS OCCURRED WITHIN THE FIRST COUPLE OF DAYS WHEN I RECEIVED THE VEHICLE. I TOOK IT TO THE DEALERSHIP TO CHECK ON THE LACK OF AN ALERT AND ALSO ASKED THEM TO REPAINT THE SCRATCH THAT WAS LEFT ON THE LIFT GATE FROM CONTACT WITH HE CEILING. THEY ASKED ME TO CONTACT CHRYSLER. I CONTACTED CHRYSLER CUSTOMER SERVICE AND THEY TOLD ME THAT IT WAS THE DESIGN INTENT BECAUSE DRIVERS LIKE TO DRIVE THEIR JEEPS WITH THE LIFT GATE OPEN. I SAID, IN REVERSE???? A DRIVERS ALERT SHOULD BE MANDATORY - A LOUD CHIME IS EXPECTED IT IS A SAFETY ISSUE.
Mfg Campaign: 11101527
Recall Date: Jun 12, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
IT APPEARS THAT THERE IS A BUG IN THE PROGRAMMING OF THE VEHICLE. WHEN I EITHER USE THE REMOTE, OR THE BUTTON IN THE TRUNK AREA TO CLOSE THE LIFT GATE, AS I WALK TO THE FRONT OF THE VEHICLE AND OPEN THE DOOR, THE LIFTGATE STOPS CLOSING AND RETURNS TO OPEN. IT DOESN'T HAPPEN 100% OF THE TIME BUT GREATER THAN 75% THE LIFTGATE WILL STOP CLOSING WHEN I OPEN THE FRONT DOOR.
Corrective Action:
IT APPEARS THAT THERE IS A BUG IN THE PROGRAMMING OF THE VEHICLE. WHEN I EITHER USE THE REMOTE, OR THE BUTTON IN THE TRUNK AREA TO CLOSE THE LIFT GATE, AS I WALK TO THE FRONT OF THE VEHICLE AND OPEN THE DOOR, THE LIFTGATE STOPS CLOSING AND RETURNS TO OPEN. IT DOESN'T HAPPEN 100% OF THE TIME BUT GREATER THAN 75% THE LIFTGATE WILL STOP CLOSING WHEN I OPEN THE FRONT DOOR.
Additional Notes:
IT APPEARS THAT THERE IS A BUG IN THE PROGRAMMING OF THE VEHICLE. WHEN I EITHER USE THE REMOTE, OR THE BUTTON IN THE TRUNK AREA TO CLOSE THE LIFT GATE, AS I WALK TO THE FRONT OF THE VEHICLE AND OPEN THE DOOR, THE LIFTGATE STOPS CLOSING AND RETURNS TO OPEN. IT DOESN'T HAPPEN 100% OF THE TIME BUT GREATER THAN 75% THE LIFTGATE WILL STOP CLOSING WHEN I OPEN THE FRONT DOOR.
Mfg Campaign: 11101529
Recall Date: Jun 12, 2018
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHILE DRIVING ON THE FREEWAY AT 60 MPH AND SLOWING FOR A TURNING CAR AHEAD, THE CARS EMERGENCY BRAKING TURNED ON AND TRIED TO STOP THE CAR. THIS HAS OCCURRED TWICE THIS WEEK.
Corrective Action:
WHILE DRIVING ON THE FREEWAY AT 60 MPH AND SLOWING FOR A TURNING CAR AHEAD, THE CARS EMERGENCY BRAKING TURNED ON AND TRIED TO STOP THE CAR. THIS HAS OCCURRED TWICE THIS WEEK.
Additional Notes:
WHILE DRIVING ON THE FREEWAY AT 60 MPH AND SLOWING FOR A TURNING CAR AHEAD, THE CARS EMERGENCY BRAKING TURNED ON AND TRIED TO STOP THE CAR. THIS HAS OCCURRED TWICE THIS WEEK.
Mfg Campaign: 11101286
Recall Date: Jun 11, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TWICE WHILE IN MOTION, AFTER MAKING A TURN AND SLOWING FROM 35 TO ABOUT 14 MPH, THE ENGINE STALLED. ONCE IN DEC 2017, NEXT IN MAY 2018, I HAD TO COME TO A COMPLETE STOP IN BOTH CASES IN ORDER TO START THE ENGINE. FORTUNATELY NO ONE WAS BEHIND ME.
Corrective Action:
TWICE WHILE IN MOTION, AFTER MAKING A TURN AND SLOWING FROM 35 TO ABOUT 14 MPH, THE ENGINE STALLED. ONCE IN DEC 2017, NEXT IN MAY 2018, I HAD TO COME TO A COMPLETE STOP IN BOTH CASES IN ORDER TO START THE ENGINE. FORTUNATELY NO ONE WAS BEHIND ME.
Additional Notes:
TWICE WHILE IN MOTION, AFTER MAKING A TURN AND SLOWING FROM 35 TO ABOUT 14 MPH, THE ENGINE STALLED. ONCE IN DEC 2017, NEXT IN MAY 2018, I HAD TO COME TO A COMPLETE STOP IN BOTH CASES IN ORDER TO START THE ENGINE. FORTUNATELY NO ONE WAS BEHIND ME.
Mfg Campaign: 11098758
Recall Date: May 30, 2018
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
TWICE WHILE IN MOTION, AFTER MAKING A TURN AND SLOWING FROM 35 TO ABOUT 14 MPH, THE ENGINE STALLED. ONCE IN DEC 2017, NEXT IN MAY 2018, I HAD TO COME TO A COMPLETE STOP IN BOTH CASES IN ORDER TO START THE ENGINE. FORTUNATELY NO ONE WAS BEHIND ME.
Corrective Action:
TWICE WHILE IN MOTION, AFTER MAKING A TURN AND SLOWING FROM 35 TO ABOUT 14 MPH, THE ENGINE STALLED. ONCE IN DEC 2017, NEXT IN MAY 2018, I HAD TO COME TO A COMPLETE STOP IN BOTH CASES IN ORDER TO START THE ENGINE. FORTUNATELY NO ONE WAS BEHIND ME.
Additional Notes:
TWICE WHILE IN MOTION, AFTER MAKING A TURN AND SLOWING FROM 35 TO ABOUT 14 MPH, THE ENGINE STALLED. ONCE IN DEC 2017, NEXT IN MAY 2018, I HAD TO COME TO A COMPLETE STOP IN BOTH CASES IN ORDER TO START THE ENGINE. FORTUNATELY NO ONE WAS BEHIND ME.
Mfg Campaign: 11098758
Recall Date: May 30, 2018
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