Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66A
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z46
Recall Date: Jun 9, 2022
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W79
Recall Date: Nov 12, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Accessible Technologies, Inc.
Safety Issue:
Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 19, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2017 Jeep Grand Cherokee manufactured August 8, 2016 through August 16, 2016. In the affected vehicles, the rear tow hook bracket or tow eye bracket may be loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S73
Recall Date: Sep 23, 2016
Consumer Complaints
499 ComplaintsChrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WHILE BEING TOWED BY AN RV, THE JEEP STARTED VIOLENTLY WOBBLING WHICH SHOOK MY 40,000 # RV PRETTY HARD. THIS STARTED AFTER A SLOW (ABOUT 5MPH) RIGHT TURN AND THE JEEP WENT OVER A 4 TO 5' HIGH CURB. THE WOBBLING DID NOT STOP UNTIL COMPLETELY STOPPING THE RV. THIS HAS ONLY HAPPENED ONCE IN 5,000 MILES OF BEING TOWED. HAS NEVER HAPPENED WHILE DRIVING THE JEEP ABOUT 6,000 MILES
Corrective Action:
WHILE BEING TOWED BY AN RV, THE JEEP STARTED VIOLENTLY WOBBLING WHICH SHOOK MY 40,000 # RV PRETTY HARD. THIS STARTED AFTER A SLOW (ABOUT 5MPH) RIGHT TURN AND THE JEEP WENT OVER A 4 TO 5' HIGH CURB. THE WOBBLING DID NOT STOP UNTIL COMPLETELY STOPPING THE RV. THIS HAS ONLY HAPPENED ONCE IN 5,000 MILES OF BEING TOWED. HAS NEVER HAPPENED WHILE DRIVING THE JEEP ABOUT 6,000 MILES
Additional Notes:
WHILE BEING TOWED BY AN RV, THE JEEP STARTED VIOLENTLY WOBBLING WHICH SHOOK MY 40,000 # RV PRETTY HARD. THIS STARTED AFTER A SLOW (ABOUT 5MPH) RIGHT TURN AND THE JEEP WENT OVER A 4 TO 5' HIGH CURB. THE WOBBLING DID NOT STOP UNTIL COMPLETELY STOPPING THE RV. THIS HAS ONLY HAPPENED ONCE IN 5,000 MILES OF BEING TOWED. HAS NEVER HAPPENED WHILE DRIVING THE JEEP ABOUT 6,000 MILES
Mfg Campaign: 11186936
Recall Date: Mar 14, 2019
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I'VE BEEN HAVING ISSUES FILLING UP MY TANK ALMOST SINCE THE BEGINNING OF MY PURCHASE OF MY 2017 GRAND CHEROKEE. I AM LOOKING FOR ANSWERS AS TO WHY IT IS SO HARD TO FILL MY VEHICLE WITH GAS....
Corrective Action:
I'VE BEEN HAVING ISSUES FILLING UP MY TANK ALMOST SINCE THE BEGINNING OF MY PURCHASE OF MY 2017 GRAND CHEROKEE. I AM LOOKING FOR ANSWERS AS TO WHY IT IS SO HARD TO FILL MY VEHICLE WITH GAS....
Additional Notes:
I'VE BEEN HAVING ISSUES FILLING UP MY TANK ALMOST SINCE THE BEGINNING OF MY PURCHASE OF MY 2017 GRAND CHEROKEE. I AM LOOKING FOR ANSWERS AS TO WHY IT IS SO HARD TO FILL MY VEHICLE WITH GAS....
Mfg Campaign: 11185729
Recall Date: Mar 11, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
THE START/STOP SYSTEM ON THESE VEHICLES IS AN ACCIDENT WAITING TO HAPPEN. IF I FORGET TO SHUT IT OFF AND PULL OUT INTO TRAFFIC AFTER A STOP, THE ENGINE DELAYS ACCELERATING CAUSING ME TO NOT GET UP TO SPEED QUICK ENOUGH TO MERGE PROPERLY INTO THE LANE. THE START/STOP FUNCTION IS GOOD FOR CITY DRIVING AND SHOULD BE AN OPTION THAT IS DEFAULTED OFF AND SELECTED TO ON WHEN THE DRIVER SO DESIRES. THIS CONSTANT TURNING THE SYSTEM OFF EVERY TIME THE VEHICLE IS STARTED IS A SAFETY HAZARD IN MY OPINION.
Corrective Action:
THE START/STOP SYSTEM ON THESE VEHICLES IS AN ACCIDENT WAITING TO HAPPEN. IF I FORGET TO SHUT IT OFF AND PULL OUT INTO TRAFFIC AFTER A STOP, THE ENGINE DELAYS ACCELERATING CAUSING ME TO NOT GET UP TO SPEED QUICK ENOUGH TO MERGE PROPERLY INTO THE LANE. THE START/STOP FUNCTION IS GOOD FOR CITY DRIVING AND SHOULD BE AN OPTION THAT IS DEFAULTED OFF AND SELECTED TO ON WHEN THE DRIVER SO DESIRES. THIS CONSTANT TURNING THE SYSTEM OFF EVERY TIME THE VEHICLE IS STARTED IS A SAFETY HAZARD IN MY OPINION.
Additional Notes:
THE START/STOP SYSTEM ON THESE VEHICLES IS AN ACCIDENT WAITING TO HAPPEN. IF I FORGET TO SHUT IT OFF AND PULL OUT INTO TRAFFIC AFTER A STOP, THE ENGINE DELAYS ACCELERATING CAUSING ME TO NOT GET UP TO SPEED QUICK ENOUGH TO MERGE PROPERLY INTO THE LANE. THE START/STOP FUNCTION IS GOOD FOR CITY DRIVING AND SHOULD BE AN OPTION THAT IS DEFAULTED OFF AND SELECTED TO ON WHEN THE DRIVER SO DESIRES. THIS CONSTANT TURNING THE SYSTEM OFF EVERY TIME THE VEHICLE IS STARTED IS A SAFETY HAZARD IN MY OPINION.
Mfg Campaign: 11184537
Recall Date: Mar 6, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
JEEP IS A 2017 WITH 64,000 BARELY OUT OF WARRANTY. JEEP KEPT STALLING OUT AT STOPS WHILE DRIVING AND EXTREMELY ROUGH IDLE. TOOK IT TO DEALERSHIP, CONTACTED CHRYSLER CUSTOMER SERVICE ABOUT THE KNOWN ISSUE AND NOTHING THEY CAN DO. EXTREMELY DANGEROUS AND DO NOT FEEL SAFE DRIVING THIS PRODUCT.
Corrective Action:
JEEP IS A 2017 WITH 64,000 BARELY OUT OF WARRANTY. JEEP KEPT STALLING OUT AT STOPS WHILE DRIVING AND EXTREMELY ROUGH IDLE. TOOK IT TO DEALERSHIP, CONTACTED CHRYSLER CUSTOMER SERVICE ABOUT THE KNOWN ISSUE AND NOTHING THEY CAN DO. EXTREMELY DANGEROUS AND DO NOT FEEL SAFE DRIVING THIS PRODUCT.
Additional Notes:
JEEP IS A 2017 WITH 64,000 BARELY OUT OF WARRANTY. JEEP KEPT STALLING OUT AT STOPS WHILE DRIVING AND EXTREMELY ROUGH IDLE. TOOK IT TO DEALERSHIP, CONTACTED CHRYSLER CUSTOMER SERVICE ABOUT THE KNOWN ISSUE AND NOTHING THEY CAN DO. EXTREMELY DANGEROUS AND DO NOT FEEL SAFE DRIVING THIS PRODUCT.
Mfg Campaign: 11183116
Recall Date: Feb 28, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY 2017 JEEP GRAND CHEROKEE IT'S HAVING ELECTRICAL PROBLEM FOR ALMOST 2 YEARS NOW AND THEY CAN FOUND WHAT'S GOING ON I ALMOST GOT KILL OUT OF NO WHERE MY CAR STOPS ALL THIS MESSAGES COME UP IN THE DASHBOARD IT'S CRAZY I CAN'T DRIVE THE JEEP FOR MORE THAN 1 HOUR BECAUSE I STAR HAVING PROBLEMS PASSENGER SIDE WINDOW STAR GOING DOWN BY ITSELF
Corrective Action:
MY 2017 JEEP GRAND CHEROKEE IT'S HAVING ELECTRICAL PROBLEM FOR ALMOST 2 YEARS NOW AND THEY CAN FOUND WHAT'S GOING ON I ALMOST GOT KILL OUT OF NO WHERE MY CAR STOPS ALL THIS MESSAGES COME UP IN THE DASHBOARD IT'S CRAZY I CAN'T DRIVE THE JEEP FOR MORE THAN 1 HOUR BECAUSE I STAR HAVING PROBLEMS PASSENGER SIDE WINDOW STAR GOING DOWN BY ITSELF
Additional Notes:
MY 2017 JEEP GRAND CHEROKEE IT'S HAVING ELECTRICAL PROBLEM FOR ALMOST 2 YEARS NOW AND THEY CAN FOUND WHAT'S GOING ON I ALMOST GOT KILL OUT OF NO WHERE MY CAR STOPS ALL THIS MESSAGES COME UP IN THE DASHBOARD IT'S CRAZY I CAN'T DRIVE THE JEEP FOR MORE THAN 1 HOUR BECAUSE I STAR HAVING PROBLEMS PASSENGER SIDE WINDOW STAR GOING DOWN BY ITSELF
Mfg Campaign: 11182176
Recall Date: Feb 24, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY 2017 JEEP GRAND CHEROKEE IT'S HAVING ELECTRICAL PROBLEM FOR ALMOST 2 YEARS NOW AND THEY CAN FOUND WHAT'S GOING ON I ALMOST GOT KILL OUT OF NO WHERE MY CAR STOPS ALL THIS MESSAGES COME UP IN THE DASHBOARD IT'S CRAZY I CAN'T DRIVE THE JEEP FOR MORE THAN 1 HOUR BECAUSE I STAR HAVING PROBLEMS PASSENGER SIDE WINDOW STAR GOING DOWN BY ITSELF
Corrective Action:
MY 2017 JEEP GRAND CHEROKEE IT'S HAVING ELECTRICAL PROBLEM FOR ALMOST 2 YEARS NOW AND THEY CAN FOUND WHAT'S GOING ON I ALMOST GOT KILL OUT OF NO WHERE MY CAR STOPS ALL THIS MESSAGES COME UP IN THE DASHBOARD IT'S CRAZY I CAN'T DRIVE THE JEEP FOR MORE THAN 1 HOUR BECAUSE I STAR HAVING PROBLEMS PASSENGER SIDE WINDOW STAR GOING DOWN BY ITSELF
Additional Notes:
MY 2017 JEEP GRAND CHEROKEE IT'S HAVING ELECTRICAL PROBLEM FOR ALMOST 2 YEARS NOW AND THEY CAN FOUND WHAT'S GOING ON I ALMOST GOT KILL OUT OF NO WHERE MY CAR STOPS ALL THIS MESSAGES COME UP IN THE DASHBOARD IT'S CRAZY I CAN'T DRIVE THE JEEP FOR MORE THAN 1 HOUR BECAUSE I STAR HAVING PROBLEMS PASSENGER SIDE WINDOW STAR GOING DOWN BY ITSELF
Mfg Campaign: 11182176
Recall Date: Feb 24, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
2017 JEEP CHEROKEE LATITUDE. CONSUMER WRITES IN REGARDS TO ALARM ISSUES. *LD *TR
Corrective Action:
2017 JEEP CHEROKEE LATITUDE. CONSUMER WRITES IN REGARDS TO ALARM ISSUES. *LD *TR
Additional Notes:
2017 JEEP CHEROKEE LATITUDE. CONSUMER WRITES IN REGARDS TO ALARM ISSUES. *LD *TR
Mfg Campaign: 11175290
Recall Date: Feb 22, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM:HORN
Potential Consequences:
2017 JEEP CHEROKEE LATITUDE. CONSUMER WRITES IN REGARDS TO ALARM ISSUES. *LD *TR
Corrective Action:
2017 JEEP CHEROKEE LATITUDE. CONSUMER WRITES IN REGARDS TO ALARM ISSUES. *LD *TR
Additional Notes:
2017 JEEP CHEROKEE LATITUDE. CONSUMER WRITES IN REGARDS TO ALARM ISSUES. *LD *TR
Mfg Campaign: 11175290
Recall Date: Feb 22, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2017 JEEP CHEROKEE LATITUDE. CONSUMER WRITES IN REGARDS TO ALARM ISSUES. *LD *TR
Corrective Action:
2017 JEEP CHEROKEE LATITUDE. CONSUMER WRITES IN REGARDS TO ALARM ISSUES. *LD *TR
Additional Notes:
2017 JEEP CHEROKEE LATITUDE. CONSUMER WRITES IN REGARDS TO ALARM ISSUES. *LD *TR
Mfg Campaign: 11175290
Recall Date: Feb 22, 2019
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
SIDE DRIVER'S AND PASSENGER WINDOWS SHATTERING - WALKED TO CAR PARKED OUTSIDE. OPENED DRIVER DOOR, SAT DOWN AND CLOSED THE DOOR. UPON IMPACT OF CLOSING THE DOOR THE ENTIRE PASSENGER SIDE WINDOW SHATTERED INSIDE THE CAR. I HAVE READ ONLINE THAT THIS HAS HAPPENED TO OTHER GRAND CHEROKEE DRIVERS.
Corrective Action:
SIDE DRIVER'S AND PASSENGER WINDOWS SHATTERING - WALKED TO CAR PARKED OUTSIDE. OPENED DRIVER DOOR, SAT DOWN AND CLOSED THE DOOR. UPON IMPACT OF CLOSING THE DOOR THE ENTIRE PASSENGER SIDE WINDOW SHATTERED INSIDE THE CAR. I HAVE READ ONLINE THAT THIS HAS HAPPENED TO OTHER GRAND CHEROKEE DRIVERS.
Additional Notes:
SIDE DRIVER'S AND PASSENGER WINDOWS SHATTERING - WALKED TO CAR PARKED OUTSIDE. OPENED DRIVER DOOR, SAT DOWN AND CLOSED THE DOOR. UPON IMPACT OF CLOSING THE DOOR THE ENTIRE PASSENGER SIDE WINDOW SHATTERED INSIDE THE CAR. I HAVE READ ONLINE THAT THIS HAS HAPPENED TO OTHER GRAND CHEROKEE DRIVERS.
Mfg Campaign: 11173493
Recall Date: Feb 1, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
AIR RIDE SUSPENSION SUSPENDED WARNING VEHICLE WAS JUST STARTED. TURNED OFF RESTARTED THEN VEHICLE ENGAGED 4LOW AND AGAIN INDICATED SUSPENSION SYSTEM SUSPENDED.
Corrective Action:
AIR RIDE SUSPENSION SUSPENDED WARNING VEHICLE WAS JUST STARTED. TURNED OFF RESTARTED THEN VEHICLE ENGAGED 4LOW AND AGAIN INDICATED SUSPENSION SYSTEM SUSPENDED.
Additional Notes:
AIR RIDE SUSPENSION SUSPENDED WARNING VEHICLE WAS JUST STARTED. TURNED OFF RESTARTED THEN VEHICLE ENGAGED 4LOW AND AGAIN INDICATED SUSPENSION SYSTEM SUSPENDED.
Mfg Campaign: 11173188
Recall Date: Jan 30, 2019
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
AIR RIDE SUSPENSION SUSPENDED WARNING VEHICLE WAS JUST STARTED. TURNED OFF RESTARTED THEN VEHICLE ENGAGED 4LOW AND AGAIN INDICATED SUSPENSION SYSTEM SUSPENDED.
Corrective Action:
AIR RIDE SUSPENSION SUSPENDED WARNING VEHICLE WAS JUST STARTED. TURNED OFF RESTARTED THEN VEHICLE ENGAGED 4LOW AND AGAIN INDICATED SUSPENSION SYSTEM SUSPENDED.
Additional Notes:
AIR RIDE SUSPENSION SUSPENDED WARNING VEHICLE WAS JUST STARTED. TURNED OFF RESTARTED THEN VEHICLE ENGAGED 4LOW AND AGAIN INDICATED SUSPENSION SYSTEM SUSPENDED.
Mfg Campaign: 11173188
Recall Date: Jan 30, 2019
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
2017 GRAND CHEROKEE TRAILHAWK GOING IN FOR THIRD TIME TO TRY TO FIX AIRBAG LIGHT COMING ON. TAKEN TO 2 DIFFERENT JEEP DEALERS AND STILL AIRBAG LIGHT COMING ON , ALSO SHOWS IN VEHICLE HEALTH REPORTS
Corrective Action:
2017 GRAND CHEROKEE TRAILHAWK GOING IN FOR THIRD TIME TO TRY TO FIX AIRBAG LIGHT COMING ON. TAKEN TO 2 DIFFERENT JEEP DEALERS AND STILL AIRBAG LIGHT COMING ON , ALSO SHOWS IN VEHICLE HEALTH REPORTS
Additional Notes:
2017 GRAND CHEROKEE TRAILHAWK GOING IN FOR THIRD TIME TO TRY TO FIX AIRBAG LIGHT COMING ON. TAKEN TO 2 DIFFERENT JEEP DEALERS AND STILL AIRBAG LIGHT COMING ON , ALSO SHOWS IN VEHICLE HEALTH REPORTS
Mfg Campaign: 11172723
Recall Date: Jan 29, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
THE VEHICLE'S AUTOMATIC TRANSMISSION HAS HAD 6 INCIDENTS WHERE IT HAS NOT SHIFTED PROPERLY: 3 TIMES IT HAS BEEN STUCK IN 1ST GEAR AND NOT AUTOMATICALLY SHIFTED TO HIGHER GEARS. EACH TIME THIS HAPPENED WHEN PROCEEDING FROM A FULL STOP WHEN THE TRAFFIC LIGHT CHANGED INTO AN INTERSECTION, WITH THE GEAR SELECTOR IN D. EACH TIME I HAD TO QUICKLY PUT THE GEAR SELECTOR IN N AND BACK INTO D TO REMEDY THIS. 2 TIMES, WHILE AGAIN STOPPED AT A TRAFFIC LIGHT WITH THE GEAR SELECTOR IN D, I STEPPED ON THE ACCELERATOR WHEN THE LIGHT CHANGED, BUT THE VEHICLE JUST REVVED AND DID NOT MOVE. I CHECKED THE GEAR SELECTOR AND IT WAS STILL IN D, BUT WOULD STILL ONLY REV AND NOT MOVE. AGAIN, AS ABOVE, I PUT THE GEAR SELECTOR IN N AND BACK INTO D. ONLY THEN WOULD THE VEHICLE DRIVE. JUST LAST WEEK, I WAS ATTEMPTING TO PARALLEL PARK ON THE STREET. I PUT THE GEAR SELECTOR IN R TO BACK INTO THE EMPTY SPACE. NO VEHICLES WERE BEHIND MINE, NOR ANY ON MY LEFT. I STEPPED ON THE ACCELERATOR, BUT THE ENGINE JUST REVVED, THE VEHICLE DIDN'T MOVE. I TRIED AGAIN AND AGAIN, BUT IT JUST REVVED. I PUT THE GEAR SELECTOR IN D, WENT A LITTLE FORWARD, THEN PUT THE SELECTOR IN R. THIS TIME THE VEHICLE DID MOVE IN REVERSE. THESE INCIDENTS HAPPENED OVER THE PAST 2 YEARS. THE VEHICLE IS CURRENTLY IN THE SERVICE DEPARTMENT AT MCKEVITT CHRYSLER JEEP DODGE IN BERKELEY, CA TO DIAGNOSE AND REPAIR THIS RECURRING ISSUE. THIS IS THE 3RD TIME I HAVE BROUGHT THE VEHICLE TO THIS DEALERSHIP FOR THIS SAME ISSUE. THE PREVIOUS TWO TIMES, THEY WERE UNABLE TO FIND THE CAUSE OF THE PROBLEM. I HAVE FOUND THAT 20 OTHER OWNERS OF 2017 JEEP GRAND CHEROKEES HAVE REPORTED SIMILAR COMPLAINTS ON THE CAR REPAIRS.COM WEBSITE: HTTP://M.CARCOMPLAINTS.COM/JEEP/GRAND_CHEROKEE/2017/TRANSMISSION/
Corrective Action:
THE VEHICLE'S AUTOMATIC TRANSMISSION HAS HAD 6 INCIDENTS WHERE IT HAS NOT SHIFTED PROPERLY: 3 TIMES IT HAS BEEN STUCK IN 1ST GEAR AND NOT AUTOMATICALLY SHIFTED TO HIGHER GEARS. EACH TIME THIS HAPPENED WHEN PROCEEDING FROM A FULL STOP WHEN THE TRAFFIC LIGHT CHANGED INTO AN INTERSECTION, WITH THE GEAR SELECTOR IN D. EACH TIME I HAD TO QUICKLY PUT THE GEAR SELECTOR IN N AND BACK INTO D TO REMEDY THIS. 2 TIMES, WHILE AGAIN STOPPED AT A TRAFFIC LIGHT WITH THE GEAR SELECTOR IN D, I STEPPED ON THE ACCELERATOR WHEN THE LIGHT CHANGED, BUT THE VEHICLE JUST REVVED AND DID NOT MOVE. I CHECKED THE GEAR SELECTOR AND IT WAS STILL IN D, BUT WOULD STILL ONLY REV AND NOT MOVE. AGAIN, AS ABOVE, I PUT THE GEAR SELECTOR IN N AND BACK INTO D. ONLY THEN WOULD THE VEHICLE DRIVE. JUST LAST WEEK, I WAS ATTEMPTING TO PARALLEL PARK ON THE STREET. I PUT THE GEAR SELECTOR IN R TO BACK INTO THE EMPTY SPACE. NO VEHICLES WERE BEHIND MINE, NOR ANY ON MY LEFT. I STEPPED ON THE ACCELERATOR, BUT THE ENGINE JUST REVVED, THE VEHICLE DIDN'T MOVE. I TRIED AGAIN AND AGAIN, BUT IT JUST REVVED. I PUT THE GEAR SELECTOR IN D, WENT A LITTLE FORWARD, THEN PUT THE SELECTOR IN R. THIS TIME THE VEHICLE DID MOVE IN REVERSE. THESE INCIDENTS HAPPENED OVER THE PAST 2 YEARS. THE VEHICLE IS CURRENTLY IN THE SERVICE DEPARTMENT AT MCKEVITT CHRYSLER JEEP DODGE IN BERKELEY, CA TO DIAGNOSE AND REPAIR THIS RECURRING ISSUE. THIS IS THE 3RD TIME I HAVE BROUGHT THE VEHICLE TO THIS DEALERSHIP FOR THIS SAME ISSUE. THE PREVIOUS TWO TIMES, THEY WERE UNABLE TO FIND THE CAUSE OF THE PROBLEM. I HAVE FOUND THAT 20 OTHER OWNERS OF 2017 JEEP GRAND CHEROKEES HAVE REPORTED SIMILAR COMPLAINTS ON THE CAR REPAIRS.COM WEBSITE: HTTP://M.CARCOMPLAINTS.COM/JEEP/GRAND_CHEROKEE/2017/TRANSMISSION/
Additional Notes:
THE VEHICLE'S AUTOMATIC TRANSMISSION HAS HAD 6 INCIDENTS WHERE IT HAS NOT SHIFTED PROPERLY: 3 TIMES IT HAS BEEN STUCK IN 1ST GEAR AND NOT AUTOMATICALLY SHIFTED TO HIGHER GEARS. EACH TIME THIS HAPPENED WHEN PROCEEDING FROM A FULL STOP WHEN THE TRAFFIC LIGHT CHANGED INTO AN INTERSECTION, WITH THE GEAR SELECTOR IN D. EACH TIME I HAD TO QUICKLY PUT THE GEAR SELECTOR IN N AND BACK INTO D TO REMEDY THIS. 2 TIMES, WHILE AGAIN STOPPED AT A TRAFFIC LIGHT WITH THE GEAR SELECTOR IN D, I STEPPED ON THE ACCELERATOR WHEN THE LIGHT CHANGED, BUT THE VEHICLE JUST REVVED AND DID NOT MOVE. I CHECKED THE GEAR SELECTOR AND IT WAS STILL IN D, BUT WOULD STILL ONLY REV AND NOT MOVE. AGAIN, AS ABOVE, I PUT THE GEAR SELECTOR IN N AND BACK INTO D. ONLY THEN WOULD THE VEHICLE DRIVE. JUST LAST WEEK, I WAS ATTEMPTING TO PARALLEL PARK ON THE STREET. I PUT THE GEAR SELECTOR IN R TO BACK INTO THE EMPTY SPACE. NO VEHICLES WERE BEHIND MINE, NOR ANY ON MY LEFT. I STEPPED ON THE ACCELERATOR, BUT THE ENGINE JUST REVVED, THE VEHICLE DIDN'T MOVE. I TRIED AGAIN AND AGAIN, BUT IT JUST REVVED. I PUT THE GEAR SELECTOR IN D, WENT A LITTLE FORWARD, THEN PUT THE SELECTOR IN R. THIS TIME THE VEHICLE DID MOVE IN REVERSE. THESE INCIDENTS HAPPENED OVER THE PAST 2 YEARS. THE VEHICLE IS CURRENTLY IN THE SERVICE DEPARTMENT AT MCKEVITT CHRYSLER JEEP DODGE IN BERKELEY, CA TO DIAGNOSE AND REPAIR THIS RECURRING ISSUE. THIS IS THE 3RD TIME I HAVE BROUGHT THE VEHICLE TO THIS DEALERSHIP FOR THIS SAME ISSUE. THE PREVIOUS TWO TIMES, THEY WERE UNABLE TO FIND THE CAUSE OF THE PROBLEM. I HAVE FOUND THAT 20 OTHER OWNERS OF 2017 JEEP GRAND CHEROKEES HAVE REPORTED SIMILAR COMPLAINTS ON THE CAR REPAIRS.COM WEBSITE: HTTP://M.CARCOMPLAINTS.COM/JEEP/GRAND_CHEROKEE/2017/TRANSMISSION/
Mfg Campaign: 11172862
Recall Date: Jan 29, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
VISITED OFFICIAL JEEP DEALERSHIP FOR AN OIL-CHANGE ON JAN 19, 2019. DEALERSHIP DID NOT RECOGNIZE A RECALL ON THIS VERY VEHICLE WAS INCOMPLETE AND DID NOT INFORM ME NOR FIX THE ISSUE.
Corrective Action:
VISITED OFFICIAL JEEP DEALERSHIP FOR AN OIL-CHANGE ON JAN 19, 2019. DEALERSHIP DID NOT RECOGNIZE A RECALL ON THIS VERY VEHICLE WAS INCOMPLETE AND DID NOT INFORM ME NOR FIX THE ISSUE.
Additional Notes:
VISITED OFFICIAL JEEP DEALERSHIP FOR AN OIL-CHANGE ON JAN 19, 2019. DEALERSHIP DID NOT RECOGNIZE A RECALL ON THIS VERY VEHICLE WAS INCOMPLETE AND DID NOT INFORM ME NOR FIX THE ISSUE.
Mfg Campaign: 11171883
Recall Date: Jan 24, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE DRIVING MY 2017 GRAND CHEROKEE IN DRIVE MODE IN A INTERSECTION TURNING LEFT, THE DASHBOARD SHOWED A MESSAGE OF 'SHIFT INTO PARK' AND WAS PUT INTO A NEATURAL MODE BY ITSELF DISABLING DRIVE MODE OPTIONS BUT STILL IN A 'DRIVE' STATUS NOT ALLOWING ME TO PRESS ON THE GAS TO CONTINUING TURNING LEFT, THE ONLY WAY TO CHANGE THIS STATUS THE VEHICLE HAD TO BE COMPLETELY TURNED OFF AND TURNED BACK ON AGAIN. THIS WAS A VERY SCARY INCIDENT AND APPEARS TO BE A MALFUNCTION WITH THE VEHICLE.
Corrective Action:
WHILE DRIVING MY 2017 GRAND CHEROKEE IN DRIVE MODE IN A INTERSECTION TURNING LEFT, THE DASHBOARD SHOWED A MESSAGE OF 'SHIFT INTO PARK' AND WAS PUT INTO A NEATURAL MODE BY ITSELF DISABLING DRIVE MODE OPTIONS BUT STILL IN A 'DRIVE' STATUS NOT ALLOWING ME TO PRESS ON THE GAS TO CONTINUING TURNING LEFT, THE ONLY WAY TO CHANGE THIS STATUS THE VEHICLE HAD TO BE COMPLETELY TURNED OFF AND TURNED BACK ON AGAIN. THIS WAS A VERY SCARY INCIDENT AND APPEARS TO BE A MALFUNCTION WITH THE VEHICLE.
Additional Notes:
WHILE DRIVING MY 2017 GRAND CHEROKEE IN DRIVE MODE IN A INTERSECTION TURNING LEFT, THE DASHBOARD SHOWED A MESSAGE OF 'SHIFT INTO PARK' AND WAS PUT INTO A NEATURAL MODE BY ITSELF DISABLING DRIVE MODE OPTIONS BUT STILL IN A 'DRIVE' STATUS NOT ALLOWING ME TO PRESS ON THE GAS TO CONTINUING TURNING LEFT, THE ONLY WAY TO CHANGE THIS STATUS THE VEHICLE HAD TO BE COMPLETELY TURNED OFF AND TURNED BACK ON AGAIN. THIS WAS A VERY SCARY INCIDENT AND APPEARS TO BE A MALFUNCTION WITH THE VEHICLE.
Mfg Campaign: 11165830
Recall Date: Jan 4, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE DRIVING MY 2017 GRAND CHEROKEE IN DRIVE MODE IN A INTERSECTION TURNING LEFT, THE DASHBOARD SHOWED A MESSAGE OF 'SHIFT INTO PARK' AND WAS PUT INTO A NEATURAL MODE BY ITSELF DISABLING DRIVE MODE OPTIONS BUT STILL IN A 'DRIVE' STATUS NOT ALLOWING ME TO PRESS ON THE GAS TO CONTINUING TURNING LEFT, THE ONLY WAY TO CHANGE THIS STATUS THE VEHICLE HAD TO BE COMPLETELY TURNED OFF AND TURNED BACK ON AGAIN. THIS WAS A VERY SCARY INCIDENT AND APPEARS TO BE A MALFUNCTION WITH THE VEHICLE.
Corrective Action:
WHILE DRIVING MY 2017 GRAND CHEROKEE IN DRIVE MODE IN A INTERSECTION TURNING LEFT, THE DASHBOARD SHOWED A MESSAGE OF 'SHIFT INTO PARK' AND WAS PUT INTO A NEATURAL MODE BY ITSELF DISABLING DRIVE MODE OPTIONS BUT STILL IN A 'DRIVE' STATUS NOT ALLOWING ME TO PRESS ON THE GAS TO CONTINUING TURNING LEFT, THE ONLY WAY TO CHANGE THIS STATUS THE VEHICLE HAD TO BE COMPLETELY TURNED OFF AND TURNED BACK ON AGAIN. THIS WAS A VERY SCARY INCIDENT AND APPEARS TO BE A MALFUNCTION WITH THE VEHICLE.
Additional Notes:
WHILE DRIVING MY 2017 GRAND CHEROKEE IN DRIVE MODE IN A INTERSECTION TURNING LEFT, THE DASHBOARD SHOWED A MESSAGE OF 'SHIFT INTO PARK' AND WAS PUT INTO A NEATURAL MODE BY ITSELF DISABLING DRIVE MODE OPTIONS BUT STILL IN A 'DRIVE' STATUS NOT ALLOWING ME TO PRESS ON THE GAS TO CONTINUING TURNING LEFT, THE ONLY WAY TO CHANGE THIS STATUS THE VEHICLE HAD TO BE COMPLETELY TURNED OFF AND TURNED BACK ON AGAIN. THIS WAS A VERY SCARY INCIDENT AND APPEARS TO BE A MALFUNCTION WITH THE VEHICLE.
Mfg Campaign: 11165830
Recall Date: Jan 4, 2019
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
THE MICHELIN TIRES-285X60XR18 NEEDED TO BE REPLACED AT 16,000 MILES. THE WEAR BARS WERE ALREADY SHOWING. I TOOK TO JEEP DEALERSHIP IN LANSING, MICHIGAN AND WAS ACCUSED OF DRIVING WRONG, NOT ROTATING AND BALANCING (I AM METICULOUS ABOUT SERVICE-SO YES, DID), DRIVING ON TOO MANY DIRT ROADS (LIVE IN THE CITY, CITY DRIVING ONLY-SO NO) AND OFFERED NO DISCOUNT ON NEW TIRES. DISCOUNT TIRE TOLD ME THAT JEEP IS NOTORIOUS ABOUT PUTTING ON CHEAP TIRES TO BRING DOWN COST OF CAR. SERIOUSLY 16,000 MILES OF CITY DRIVING! I BOUGHT THE CAR NEW WITH 30ISH MILES ON IT...THE TIRES SHOULD LAST MORE THAN 6 MONTHS. SOMETHING IS WRONG WITH THESE TIRES OR THE CAR!
Corrective Action:
THE MICHELIN TIRES-285X60XR18 NEEDED TO BE REPLACED AT 16,000 MILES. THE WEAR BARS WERE ALREADY SHOWING. I TOOK TO JEEP DEALERSHIP IN LANSING, MICHIGAN AND WAS ACCUSED OF DRIVING WRONG, NOT ROTATING AND BALANCING (I AM METICULOUS ABOUT SERVICE-SO YES, DID), DRIVING ON TOO MANY DIRT ROADS (LIVE IN THE CITY, CITY DRIVING ONLY-SO NO) AND OFFERED NO DISCOUNT ON NEW TIRES. DISCOUNT TIRE TOLD ME THAT JEEP IS NOTORIOUS ABOUT PUTTING ON CHEAP TIRES TO BRING DOWN COST OF CAR. SERIOUSLY 16,000 MILES OF CITY DRIVING! I BOUGHT THE CAR NEW WITH 30ISH MILES ON IT...THE TIRES SHOULD LAST MORE THAN 6 MONTHS. SOMETHING IS WRONG WITH THESE TIRES OR THE CAR!
Additional Notes:
THE MICHELIN TIRES-285X60XR18 NEEDED TO BE REPLACED AT 16,000 MILES. THE WEAR BARS WERE ALREADY SHOWING. I TOOK TO JEEP DEALERSHIP IN LANSING, MICHIGAN AND WAS ACCUSED OF DRIVING WRONG, NOT ROTATING AND BALANCING (I AM METICULOUS ABOUT SERVICE-SO YES, DID), DRIVING ON TOO MANY DIRT ROADS (LIVE IN THE CITY, CITY DRIVING ONLY-SO NO) AND OFFERED NO DISCOUNT ON NEW TIRES. DISCOUNT TIRE TOLD ME THAT JEEP IS NOTORIOUS ABOUT PUTTING ON CHEAP TIRES TO BRING DOWN COST OF CAR. SERIOUSLY 16,000 MILES OF CITY DRIVING! I BOUGHT THE CAR NEW WITH 30ISH MILES ON IT...THE TIRES SHOULD LAST MORE THAN 6 MONTHS. SOMETHING IS WRONG WITH THESE TIRES OR THE CAR!
Mfg Campaign: 11161319
Recall Date: Dec 14, 2018
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
RATTLE NOISE HEARD ON COLD START LASTING 2-3 SECONDS. NOISE NOTED AFTER INITIAL OIL CHANGE. THE NOISE WAS HEARD 5/2017. TAKEN TO DEALERAHIP SEVERAL TIMES IN 2017 AND 2018 AND THEY STATED IT WAS THE STARTER. LEFT VEHICLE OVER NIGHT SO DEALERSHIP COULD HEAR NOISE AND THEY DID HEAR RATTLE. THEY SAID IT WAS THE STARTER AND REPLACED STARTER. THIS DEALER EVEN SUGGESTED THAT THE NOISE WAS COMING FROM THE LIFTERS. NO SUGGESTION AS TO HOW THAT COULD BE CORRECTED. OTHER THAN THAT NO RESOLUTION. NOISE CONTINUES DEALERSHIP SAID OTHER VECHICLES LIKE MY VEHICLE MAKES THE SAME NOISE. MY VEHICLE WAS MADE A STAR CASE BY CHRYSLER NO RESOLUTION. STATED ISSUE ON JEEP FORUM A JEEP CARES SPECIALIST NOTED COMPLAINT AND SUGGESTED I GO TO ANOTHER DEALERSHIP. TOOK VEHICLE TO ANOTHER JEEP DEALERSHIP ONLY TO HEAR THAT IT WAS THE STARTER AND OTHER VEHICLES LIKE MY VEHICLE DOES THE SAME THING. NO RESOLUTION. THE VEHICLE IS ALWAYS PARKED, WEATHER CAN BE HOT OR COLD AND VEHICLE IS PARKED 6 MORE HOURS. NOISE CONTINUES. I'M HEADED INTO SECOND YEAR OWNING THIS VEHICLE THAT CONTINUES WITH THIS NOISE. IF IT IS THE LIFTERS WILL THEY EVENTUALLY WEAR OUT AND CAUSE THE VEHICLE TO STOP RUNNING? IF IT IS THE STARTER WILL THAT WEAR OUT AND PREVENT RESTART? BOTH QUESTIONS A VERY SERIOUS. I HOPE THEIR COMPLAINT CAN BE INVESTIGATED AND RESOLVED. IF THERE ARE OTHERS WITH THIS ISSUE PLEASE FILE A COMPLAINT. NEED RESOLUTION.
Corrective Action:
RATTLE NOISE HEARD ON COLD START LASTING 2-3 SECONDS. NOISE NOTED AFTER INITIAL OIL CHANGE. THE NOISE WAS HEARD 5/2017. TAKEN TO DEALERAHIP SEVERAL TIMES IN 2017 AND 2018 AND THEY STATED IT WAS THE STARTER. LEFT VEHICLE OVER NIGHT SO DEALERSHIP COULD HEAR NOISE AND THEY DID HEAR RATTLE. THEY SAID IT WAS THE STARTER AND REPLACED STARTER. THIS DEALER EVEN SUGGESTED THAT THE NOISE WAS COMING FROM THE LIFTERS. NO SUGGESTION AS TO HOW THAT COULD BE CORRECTED. OTHER THAN THAT NO RESOLUTION. NOISE CONTINUES DEALERSHIP SAID OTHER VECHICLES LIKE MY VEHICLE MAKES THE SAME NOISE. MY VEHICLE WAS MADE A STAR CASE BY CHRYSLER NO RESOLUTION. STATED ISSUE ON JEEP FORUM A JEEP CARES SPECIALIST NOTED COMPLAINT AND SUGGESTED I GO TO ANOTHER DEALERSHIP. TOOK VEHICLE TO ANOTHER JEEP DEALERSHIP ONLY TO HEAR THAT IT WAS THE STARTER AND OTHER VEHICLES LIKE MY VEHICLE DOES THE SAME THING. NO RESOLUTION. THE VEHICLE IS ALWAYS PARKED, WEATHER CAN BE HOT OR COLD AND VEHICLE IS PARKED 6 MORE HOURS. NOISE CONTINUES. I'M HEADED INTO SECOND YEAR OWNING THIS VEHICLE THAT CONTINUES WITH THIS NOISE. IF IT IS THE LIFTERS WILL THEY EVENTUALLY WEAR OUT AND CAUSE THE VEHICLE TO STOP RUNNING? IF IT IS THE STARTER WILL THAT WEAR OUT AND PREVENT RESTART? BOTH QUESTIONS A VERY SERIOUS. I HOPE THEIR COMPLAINT CAN BE INVESTIGATED AND RESOLVED. IF THERE ARE OTHERS WITH THIS ISSUE PLEASE FILE A COMPLAINT. NEED RESOLUTION.
Additional Notes:
RATTLE NOISE HEARD ON COLD START LASTING 2-3 SECONDS. NOISE NOTED AFTER INITIAL OIL CHANGE. THE NOISE WAS HEARD 5/2017. TAKEN TO DEALERAHIP SEVERAL TIMES IN 2017 AND 2018 AND THEY STATED IT WAS THE STARTER. LEFT VEHICLE OVER NIGHT SO DEALERSHIP COULD HEAR NOISE AND THEY DID HEAR RATTLE. THEY SAID IT WAS THE STARTER AND REPLACED STARTER. THIS DEALER EVEN SUGGESTED THAT THE NOISE WAS COMING FROM THE LIFTERS. NO SUGGESTION AS TO HOW THAT COULD BE CORRECTED. OTHER THAN THAT NO RESOLUTION. NOISE CONTINUES DEALERSHIP SAID OTHER VECHICLES LIKE MY VEHICLE MAKES THE SAME NOISE. MY VEHICLE WAS MADE A STAR CASE BY CHRYSLER NO RESOLUTION. STATED ISSUE ON JEEP FORUM A JEEP CARES SPECIALIST NOTED COMPLAINT AND SUGGESTED I GO TO ANOTHER DEALERSHIP. TOOK VEHICLE TO ANOTHER JEEP DEALERSHIP ONLY TO HEAR THAT IT WAS THE STARTER AND OTHER VEHICLES LIKE MY VEHICLE DOES THE SAME THING. NO RESOLUTION. THE VEHICLE IS ALWAYS PARKED, WEATHER CAN BE HOT OR COLD AND VEHICLE IS PARKED 6 MORE HOURS. NOISE CONTINUES. I'M HEADED INTO SECOND YEAR OWNING THIS VEHICLE THAT CONTINUES WITH THIS NOISE. IF IT IS THE LIFTERS WILL THEY EVENTUALLY WEAR OUT AND CAUSE THE VEHICLE TO STOP RUNNING? IF IT IS THE STARTER WILL THAT WEAR OUT AND PREVENT RESTART? BOTH QUESTIONS A VERY SERIOUS. I HOPE THEIR COMPLAINT CAN BE INVESTIGATED AND RESOLVED. IF THERE ARE OTHERS WITH THIS ISSUE PLEASE FILE A COMPLAINT. NEED RESOLUTION.
Mfg Campaign: 11154167
Recall Date: Nov 27, 2018
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
MY VEHICLE IS EXPERIENCING WHAT IS REFERRED TO AS THE 'DEATH WOBBLE' WHEN FLAT TOWED BEHIND MY MOTORHOME AND MAKING A TURN AT LOW SPEED. THIS PROBLEM ALSO OCCURRED IN JEEP CHEROKEE AND JEEP CAME OUT WITH A FIX. THE PROBLEM WAS TRACED BACK TO THE THE ELECTRIC POWER STEERING WHICH WAS NEW TO THE JEEP CHEROKEE AND ALSO GRAND CHEROKEE IN 2017. THIS PROBLEM CAN BE VERY DANGEROUS IF PULLING INTO A ROAD AND HAVING TO STOP BECAUSE OF A RISK OF LOOSING CONTROL OF THE JEEP VEHICLE. THE ONLY WAY STOP THE SIDE TO SIDE 'DEATH WOBBLE' IS TO COME TO A COMPLETE STOP. ON COMING TRAFFIC FROM THE REAR WOULD NOT REALIZE YOU HAVE PROBLEM AND REAR ENDING ACCIDENT IS EMINATE.
Corrective Action:
MY VEHICLE IS EXPERIENCING WHAT IS REFERRED TO AS THE 'DEATH WOBBLE' WHEN FLAT TOWED BEHIND MY MOTORHOME AND MAKING A TURN AT LOW SPEED. THIS PROBLEM ALSO OCCURRED IN JEEP CHEROKEE AND JEEP CAME OUT WITH A FIX. THE PROBLEM WAS TRACED BACK TO THE THE ELECTRIC POWER STEERING WHICH WAS NEW TO THE JEEP CHEROKEE AND ALSO GRAND CHEROKEE IN 2017. THIS PROBLEM CAN BE VERY DANGEROUS IF PULLING INTO A ROAD AND HAVING TO STOP BECAUSE OF A RISK OF LOOSING CONTROL OF THE JEEP VEHICLE. THE ONLY WAY STOP THE SIDE TO SIDE 'DEATH WOBBLE' IS TO COME TO A COMPLETE STOP. ON COMING TRAFFIC FROM THE REAR WOULD NOT REALIZE YOU HAVE PROBLEM AND REAR ENDING ACCIDENT IS EMINATE.
Additional Notes:
MY VEHICLE IS EXPERIENCING WHAT IS REFERRED TO AS THE 'DEATH WOBBLE' WHEN FLAT TOWED BEHIND MY MOTORHOME AND MAKING A TURN AT LOW SPEED. THIS PROBLEM ALSO OCCURRED IN JEEP CHEROKEE AND JEEP CAME OUT WITH A FIX. THE PROBLEM WAS TRACED BACK TO THE THE ELECTRIC POWER STEERING WHICH WAS NEW TO THE JEEP CHEROKEE AND ALSO GRAND CHEROKEE IN 2017. THIS PROBLEM CAN BE VERY DANGEROUS IF PULLING INTO A ROAD AND HAVING TO STOP BECAUSE OF A RISK OF LOOSING CONTROL OF THE JEEP VEHICLE. THE ONLY WAY STOP THE SIDE TO SIDE 'DEATH WOBBLE' IS TO COME TO A COMPLETE STOP. ON COMING TRAFFIC FROM THE REAR WOULD NOT REALIZE YOU HAVE PROBLEM AND REAR ENDING ACCIDENT IS EMINATE.
Mfg Campaign: 11152063
Recall Date: Nov 16, 2018
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