Complaints & Recalls
Official Safety Recalls - Important!
18 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 30B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19A
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y01
Recall Date: Jan 28, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W67
Recall Date: Sep 24, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W30-W37
Recall Date: Apr 2, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W12
Recall Date: Mar 3, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator vehicles. The rear driveshafts may have been incorrectly assembled without grease in the monoblock joint.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V95
Recall Date: Aug 29, 2019
Consumer Complaints
521 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Instrument gauge panel shorted. Recall in affect 30B but my VIN is not affected or covered by recall. My vehicle has less than 33000 miles but is 4 years old so not covered in warranty. Dealership had to replace the instrument panel and is charging me 926.27 for parts and labor
Corrective Action:
Instrument gauge panel shorted. Recall in affect 30B but my VIN is not affected or covered by recall. My vehicle has less than 33000 miles but is 4 years old so not covered in warranty. Dealership had to replace the instrument panel and is charging me 926.27 for parts and labor
Additional Notes:
Instrument gauge panel shorted. Recall in affect 30B but my VIN is not affected or covered by recall. My vehicle has less than 33000 miles but is 4 years old so not covered in warranty. Dealership had to replace the instrument panel and is charging me 926.27 for parts and labor
Mfg Campaign: 11622607
Recall Date: Oct 29, 2024
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
When driving over 50 mph and hit a small bump the jeep goes to shacking "death wobble". I have taken it to the dealership where I had purchased it, and they looked and stated it was a recall. This was back in March 2024. Here it is end of October 2024 and still waiting on the part to be shipped to the dealer ship so it can be fixed. It is unsafe to drive as it is. And is my only vehicle. What is taking so long on the parts
Corrective Action:
When driving over 50 mph and hit a small bump the jeep goes to shacking "death wobble". I have taken it to the dealership where I had purchased it, and they looked and stated it was a recall. This was back in March 2024. Here it is end of October 2024 and still waiting on the part to be shipped to the dealer ship so it can be fixed. It is unsafe to drive as it is. And is my only vehicle. What is taking so long on the parts
Additional Notes:
When driving over 50 mph and hit a small bump the jeep goes to shacking "death wobble". I have taken it to the dealership where I had purchased it, and they looked and stated it was a recall. This was back in March 2024. Here it is end of October 2024 and still waiting on the part to be shipped to the dealer ship so it can be fixed. It is unsafe to drive as it is. And is my only vehicle. What is taking so long on the parts
Mfg Campaign: 11621960
Recall Date: Oct 25, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
When driving over 50 mph and hit a small bump the jeep goes to shacking "death wobble". I have taken it to the dealership where I had purchased it, and they looked and stated it was a recall. This was back in March 2024. Here it is end of October 2024 and still waiting on the part to be shipped to the dealer ship so it can be fixed. It is unsafe to drive as it is. And is my only vehicle. What is taking so long on the parts
Corrective Action:
When driving over 50 mph and hit a small bump the jeep goes to shacking "death wobble". I have taken it to the dealership where I had purchased it, and they looked and stated it was a recall. This was back in March 2024. Here it is end of October 2024 and still waiting on the part to be shipped to the dealer ship so it can be fixed. It is unsafe to drive as it is. And is my only vehicle. What is taking so long on the parts
Additional Notes:
When driving over 50 mph and hit a small bump the jeep goes to shacking "death wobble". I have taken it to the dealership where I had purchased it, and they looked and stated it was a recall. This was back in March 2024. Here it is end of October 2024 and still waiting on the part to be shipped to the dealer ship so it can be fixed. It is unsafe to drive as it is. And is my only vehicle. What is taking so long on the parts
Mfg Campaign: 11621960
Recall Date: Oct 25, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When driving over 50 mph and hit a small bump the jeep goes to shacking "death wobble". I have taken it to the dealership where I had purchased it, and they looked and stated it was a recall. This was back in March 2024. Here it is end of October 2024 and still waiting on the part to be shipped to the dealer ship so it can be fixed. It is unsafe to drive as it is. And is my only vehicle. What is taking so long on the parts
Corrective Action:
When driving over 50 mph and hit a small bump the jeep goes to shacking "death wobble". I have taken it to the dealership where I had purchased it, and they looked and stated it was a recall. This was back in March 2024. Here it is end of October 2024 and still waiting on the part to be shipped to the dealer ship so it can be fixed. It is unsafe to drive as it is. And is my only vehicle. What is taking so long on the parts
Additional Notes:
When driving over 50 mph and hit a small bump the jeep goes to shacking "death wobble". I have taken it to the dealership where I had purchased it, and they looked and stated it was a recall. This was back in March 2024. Here it is end of October 2024 and still waiting on the part to be shipped to the dealer ship so it can be fixed. It is unsafe to drive as it is. And is my only vehicle. What is taking so long on the parts
Mfg Campaign: 11621960
Recall Date: Oct 25, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Potential Consequences:
The contact owns a 2020 Jeep Gladiator. The contact stated while driving approximately 65 MPH, the instrument cluster became inoperable and displayed a black screen. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 46,000.
Corrective Action:
The contact owns a 2020 Jeep Gladiator. The contact stated while driving approximately 65 MPH, the instrument cluster became inoperable and displayed a black screen. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 46,000.
Additional Notes:
The contact owns a 2020 Jeep Gladiator. The contact stated while driving approximately 65 MPH, the instrument cluster became inoperable and displayed a black screen. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 46,000.
Mfg Campaign: 11621236
Recall Date: Oct 22, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
IPC Instrument Panel Cluster started on/off in the digital dash screen since Wednesday morning but coming back to my Moms house it went off. I was able to drive my vehicle back, parked. I got stomach sickness until Sunday I went to turned on vehicle and it didn't started. Now it got me confused. Is it the IPC or the batteries? Vehicle opens, locks but didn't started. Plan on calling authorized dealer for Jeep since I changed the battery this past year for shutting off, think like December 2023. Hopefully, it gets resolved but it might been the IPC since a few vehicles including Gladiator model from 2020 was included. NHTSA Recall number 24V652000. Also Manufacturer Recall Number: 30B fyi.
Corrective Action:
IPC Instrument Panel Cluster started on/off in the digital dash screen since Wednesday morning but coming back to my Moms house it went off. I was able to drive my vehicle back, parked. I got stomach sickness until Sunday I went to turned on vehicle and it didn't started. Now it got me confused. Is it the IPC or the batteries? Vehicle opens, locks but didn't started. Plan on calling authorized dealer for Jeep since I changed the battery this past year for shutting off, think like December 2023. Hopefully, it gets resolved but it might been the IPC since a few vehicles including Gladiator model from 2020 was included. NHTSA Recall number 24V652000. Also Manufacturer Recall Number: 30B fyi.
Additional Notes:
IPC Instrument Panel Cluster started on/off in the digital dash screen since Wednesday morning but coming back to my Moms house it went off. I was able to drive my vehicle back, parked. I got stomach sickness until Sunday I went to turned on vehicle and it didn't started. Now it got me confused. Is it the IPC or the batteries? Vehicle opens, locks but didn't started. Plan on calling authorized dealer for Jeep since I changed the battery this past year for shutting off, think like December 2023. Hopefully, it gets resolved but it might been the IPC since a few vehicles including Gladiator model from 2020 was included. NHTSA Recall number 24V652000. Also Manufacturer Recall Number: 30B fyi.
Mfg Campaign: 11620895
Recall Date: Oct 20, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
IPC Instrument Panel Cluster started on/off in the digital dash screen since Wednesday morning but coming back to my Moms house it went off. I was able to drive my vehicle back, parked. I got stomach sickness until Sunday I went to turned on vehicle and it didn't started. Now it got me confused. Is it the IPC or the batteries? Vehicle opens, locks but didn't started. Plan on calling authorized dealer for Jeep since I changed the battery this past year for shutting off, think like December 2023. Hopefully, it gets resolved but it might been the IPC since a few vehicles including Gladiator model from 2020 was included. NHTSA Recall number 24V652000. Also Manufacturer Recall Number: 30B fyi.
Corrective Action:
IPC Instrument Panel Cluster started on/off in the digital dash screen since Wednesday morning but coming back to my Moms house it went off. I was able to drive my vehicle back, parked. I got stomach sickness until Sunday I went to turned on vehicle and it didn't started. Now it got me confused. Is it the IPC or the batteries? Vehicle opens, locks but didn't started. Plan on calling authorized dealer for Jeep since I changed the battery this past year for shutting off, think like December 2023. Hopefully, it gets resolved but it might been the IPC since a few vehicles including Gladiator model from 2020 was included. NHTSA Recall number 24V652000. Also Manufacturer Recall Number: 30B fyi.
Additional Notes:
IPC Instrument Panel Cluster started on/off in the digital dash screen since Wednesday morning but coming back to my Moms house it went off. I was able to drive my vehicle back, parked. I got stomach sickness until Sunday I went to turned on vehicle and it didn't started. Now it got me confused. Is it the IPC or the batteries? Vehicle opens, locks but didn't started. Plan on calling authorized dealer for Jeep since I changed the battery this past year for shutting off, think like December 2023. Hopefully, it gets resolved but it might been the IPC since a few vehicles including Gladiator model from 2020 was included. NHTSA Recall number 24V652000. Also Manufacturer Recall Number: 30B fyi.
Mfg Campaign: 11620895
Recall Date: Oct 20, 2024
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:INTERIOR PANELS:SUN VISOR
Potential Consequences:
The contact owns a 2020 Jeep Gladiator. The contact stated while driving at 45 MPH, the sun visor had detached both the driver and passenger sides. The vehicle was taken to the dealer where it was diagnosed that the sun visor needed to be replaced. The vehicle was repaired but failure persisted. The manufacturer was not notified of the failure. The approximate failure mileage was 67,000.
Corrective Action:
The contact owns a 2020 Jeep Gladiator. The contact stated while driving at 45 MPH, the sun visor had detached both the driver and passenger sides. The vehicle was taken to the dealer where it was diagnosed that the sun visor needed to be replaced. The vehicle was repaired but failure persisted. The manufacturer was not notified of the failure. The approximate failure mileage was 67,000.
Additional Notes:
The contact owns a 2020 Jeep Gladiator. The contact stated while driving at 45 MPH, the sun visor had detached both the driver and passenger sides. The vehicle was taken to the dealer where it was diagnosed that the sun visor needed to be replaced. The vehicle was repaired but failure persisted. The manufacturer was not notified of the failure. The approximate failure mileage was 67,000.
Mfg Campaign: 11620421
Recall Date: Oct 17, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving under normal, clear road conditions, my center gauge cluster display went black. I have checked my fuses (both fuses that are assigned to the instrument cluster, both were functioning as designed) and disconnected the negative battery terminal to allow the system to reset with negative results. This puts my vehicle, and others, is an unsafe position because I am unable to tell anything about certain critical vehicle data such as engine temperature, fuel level, mileage, TMPS, etc. I have not taken the vehicle to the dealership yet because I don't feel comfortable driving it. There were no warning lights or problems prior to this issue presenting.
Corrective Action:
While driving under normal, clear road conditions, my center gauge cluster display went black. I have checked my fuses (both fuses that are assigned to the instrument cluster, both were functioning as designed) and disconnected the negative battery terminal to allow the system to reset with negative results. This puts my vehicle, and others, is an unsafe position because I am unable to tell anything about certain critical vehicle data such as engine temperature, fuel level, mileage, TMPS, etc. I have not taken the vehicle to the dealership yet because I don't feel comfortable driving it. There were no warning lights or problems prior to this issue presenting.
Additional Notes:
While driving under normal, clear road conditions, my center gauge cluster display went black. I have checked my fuses (both fuses that are assigned to the instrument cluster, both were functioning as designed) and disconnected the negative battery terminal to allow the system to reset with negative results. This puts my vehicle, and others, is an unsafe position because I am unable to tell anything about certain critical vehicle data such as engine temperature, fuel level, mileage, TMPS, etc. I have not taken the vehicle to the dealership yet because I don't feel comfortable driving it. There were no warning lights or problems prior to this issue presenting.
Mfg Campaign: 11618687
Recall Date: Oct 8, 2024
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
While driving under normal, clear road conditions, my center gauge cluster display went black. I have checked my fuses (both fuses that are assigned to the instrument cluster, both were functioning as designed) and disconnected the negative battery terminal to allow the system to reset with negative results. This puts my vehicle, and others, is an unsafe position because I am unable to tell anything about certain critical vehicle data such as engine temperature, fuel level, mileage, TMPS, etc. I have not taken the vehicle to the dealership yet because I don't feel comfortable driving it. There were no warning lights or problems prior to this issue presenting.
Corrective Action:
While driving under normal, clear road conditions, my center gauge cluster display went black. I have checked my fuses (both fuses that are assigned to the instrument cluster, both were functioning as designed) and disconnected the negative battery terminal to allow the system to reset with negative results. This puts my vehicle, and others, is an unsafe position because I am unable to tell anything about certain critical vehicle data such as engine temperature, fuel level, mileage, TMPS, etc. I have not taken the vehicle to the dealership yet because I don't feel comfortable driving it. There were no warning lights or problems prior to this issue presenting.
Additional Notes:
While driving under normal, clear road conditions, my center gauge cluster display went black. I have checked my fuses (both fuses that are assigned to the instrument cluster, both were functioning as designed) and disconnected the negative battery terminal to allow the system to reset with negative results. This puts my vehicle, and others, is an unsafe position because I am unable to tell anything about certain critical vehicle data such as engine temperature, fuel level, mileage, TMPS, etc. I have not taken the vehicle to the dealership yet because I don't feel comfortable driving it. There were no warning lights or problems prior to this issue presenting.
Mfg Campaign: 11618687
Recall Date: Oct 8, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The instrument cluster panel is blank. unable to see mileage, gas level, Speed or anything the instrument cluster will tell us. We ran out of gas on the highway because we cannot see the level. We cannot see how fast we are going. I cannot see the mileage. I cannot read any warnings if there are any to tell me what may be wrong with the vehicle. It is a serious safety hazard. It was brought into Planet Jeep in Franklin Ma for a 30B recall and they told me when I got there there was no fix for the problem at this time. nothing appears. there are no warnings because it does not work it is blank.
Corrective Action:
The instrument cluster panel is blank. unable to see mileage, gas level, Speed or anything the instrument cluster will tell us. We ran out of gas on the highway because we cannot see the level. We cannot see how fast we are going. I cannot see the mileage. I cannot read any warnings if there are any to tell me what may be wrong with the vehicle. It is a serious safety hazard. It was brought into Planet Jeep in Franklin Ma for a 30B recall and they told me when I got there there was no fix for the problem at this time. nothing appears. there are no warnings because it does not work it is blank.
Additional Notes:
The instrument cluster panel is blank. unable to see mileage, gas level, Speed or anything the instrument cluster will tell us. We ran out of gas on the highway because we cannot see the level. We cannot see how fast we are going. I cannot see the mileage. I cannot read any warnings if there are any to tell me what may be wrong with the vehicle. It is a serious safety hazard. It was brought into Planet Jeep in Franklin Ma for a 30B recall and they told me when I got there there was no fix for the problem at this time. nothing appears. there are no warnings because it does not work it is blank.
Mfg Campaign: 11617855
Recall Date: Oct 3, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Potential Consequences:
The contact owns a 2020 Jeep Gladiator. The contact stated while driving at an undisclosed speed, the instrument panel failed to function as intended. The contact stated that the instrument panel displayed a black screen. The vehicle was taken to the dealer; however, the vehicle was not diagnosed. The contact was informed that a diagnostic fee would be assessed and was informed that the vehicle would be kept at the dealer for a minimum of three weeks. The vehicle was not repaired. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 57,589.
Corrective Action:
The contact owns a 2020 Jeep Gladiator. The contact stated while driving at an undisclosed speed, the instrument panel failed to function as intended. The contact stated that the instrument panel displayed a black screen. The vehicle was taken to the dealer; however, the vehicle was not diagnosed. The contact was informed that a diagnostic fee would be assessed and was informed that the vehicle would be kept at the dealer for a minimum of three weeks. The vehicle was not repaired. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 57,589.
Additional Notes:
The contact owns a 2020 Jeep Gladiator. The contact stated while driving at an undisclosed speed, the instrument panel failed to function as intended. The contact stated that the instrument panel displayed a black screen. The vehicle was taken to the dealer; however, the vehicle was not diagnosed. The contact was informed that a diagnostic fee would be assessed and was informed that the vehicle would be kept at the dealer for a minimum of three weeks. The vehicle was not repaired. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 57,589.
Mfg Campaign: 11617749
Recall Date: Oct 2, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Small driver information screen between tach and speedometer went black, I don't know how much gas, mileage or any vehicle info.
Corrective Action:
Small driver information screen between tach and speedometer went black, I don't know how much gas, mileage or any vehicle info.
Additional Notes:
Small driver information screen between tach and speedometer went black, I don't know how much gas, mileage or any vehicle info.
Mfg Campaign: 11616801
Recall Date: Sep 27, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2020 Jeep Gladiator. The contact stated while driving at an undisclosed speed, the contact became aware that the instrument panel became inoperable. The contact stated that the instrument panel appeared blank, no warning light was illuminated. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 51,000.
Corrective Action:
The contact owns a 2020 Jeep Gladiator. The contact stated while driving at an undisclosed speed, the contact became aware that the instrument panel became inoperable. The contact stated that the instrument panel appeared blank, no warning light was illuminated. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 51,000.
Additional Notes:
The contact owns a 2020 Jeep Gladiator. The contact stated while driving at an undisclosed speed, the contact became aware that the instrument panel became inoperable. The contact stated that the instrument panel appeared blank, no warning light was illuminated. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 51,000.
Mfg Campaign: 11616140
Recall Date: Sep 24, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2020 Jeep Gladiator. The contact stated that while driving at an undisclosed speed, the instrument panel went blank. Upon investigation, the contact discovered an email that was received for NHTSA Campaign Number: 24V652000 (Electrical System). The contact called two dealers and was informed that the vehicle was not included in the recall. The vehicle was not repaired. The manufacturer was also notified of the failure and confirmed that the VIN was not included in the recall. The failure mileage was approximately 45,000.
Corrective Action:
The contact owns a 2020 Jeep Gladiator. The contact stated that while driving at an undisclosed speed, the instrument panel went blank. Upon investigation, the contact discovered an email that was received for NHTSA Campaign Number: 24V652000 (Electrical System). The contact called two dealers and was informed that the vehicle was not included in the recall. The vehicle was not repaired. The manufacturer was also notified of the failure and confirmed that the VIN was not included in the recall. The failure mileage was approximately 45,000.
Additional Notes:
The contact owns a 2020 Jeep Gladiator. The contact stated that while driving at an undisclosed speed, the instrument panel went blank. Upon investigation, the contact discovered an email that was received for NHTSA Campaign Number: 24V652000 (Electrical System). The contact called two dealers and was informed that the vehicle was not included in the recall. The vehicle was not repaired. The manufacturer was also notified of the failure and confirmed that the VIN was not included in the recall. The failure mileage was approximately 45,000.
Mfg Campaign: 11615903
Recall Date: Sep 23, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was under the hood of my vehicle changing air/oil filters and oil yesterday. I noticed several wires had the insulation melted off. I found the ODI Resume Investigation: PE24024 for underhood vehicle fires regarding Jeep and thought this might be exactly what is being investigated. I took pictures. If this site doesn't allow uploading pictures I can be contacted for them.
Corrective Action:
I was under the hood of my vehicle changing air/oil filters and oil yesterday. I noticed several wires had the insulation melted off. I found the ODI Resume Investigation: PE24024 for underhood vehicle fires regarding Jeep and thought this might be exactly what is being investigated. I took pictures. If this site doesn't allow uploading pictures I can be contacted for them.
Additional Notes:
I was under the hood of my vehicle changing air/oil filters and oil yesterday. I noticed several wires had the insulation melted off. I found the ODI Resume Investigation: PE24024 for underhood vehicle fires regarding Jeep and thought this might be exactly what is being investigated. I took pictures. If this site doesn't allow uploading pictures I can be contacted for them.
Mfg Campaign: 11614760
Recall Date: Sep 16, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I was under the hood of my vehicle changing air/oil filters and oil yesterday. I noticed several wires had the insulation melted off. I found the ODI Resume Investigation: PE24024 for underhood vehicle fires regarding Jeep and thought this might be exactly what is being investigated. I took pictures. If this site doesn't allow uploading pictures I can be contacted for them.
Corrective Action:
I was under the hood of my vehicle changing air/oil filters and oil yesterday. I noticed several wires had the insulation melted off. I found the ODI Resume Investigation: PE24024 for underhood vehicle fires regarding Jeep and thought this might be exactly what is being investigated. I took pictures. If this site doesn't allow uploading pictures I can be contacted for them.
Additional Notes:
I was under the hood of my vehicle changing air/oil filters and oil yesterday. I noticed several wires had the insulation melted off. I found the ODI Resume Investigation: PE24024 for underhood vehicle fires regarding Jeep and thought this might be exactly what is being investigated. I took pictures. If this site doesn't allow uploading pictures I can be contacted for them.
Mfg Campaign: 11614760
Recall Date: Sep 16, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2020 Jeep Gladiator. The contact stated that the instrument cluster was inoperable. The vehicle was taken to the dealer, where it was diagnosed with internal failure of the instrument cluster. The dealer determined that instrument cluster needed to be replaced. The dealer informed the contact the vehicle could not be repaired under NHTSA Campaign Number: 24V652000 (Electrical System); because the VIN was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 58,000.
Corrective Action:
The contact owns a 2020 Jeep Gladiator. The contact stated that the instrument cluster was inoperable. The vehicle was taken to the dealer, where it was diagnosed with internal failure of the instrument cluster. The dealer determined that instrument cluster needed to be replaced. The dealer informed the contact the vehicle could not be repaired under NHTSA Campaign Number: 24V652000 (Electrical System); because the VIN was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 58,000.
Additional Notes:
The contact owns a 2020 Jeep Gladiator. The contact stated that the instrument cluster was inoperable. The vehicle was taken to the dealer, where it was diagnosed with internal failure of the instrument cluster. The dealer determined that instrument cluster needed to be replaced. The dealer informed the contact the vehicle could not be repaired under NHTSA Campaign Number: 24V652000 (Electrical System); because the VIN was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 58,000.
Mfg Campaign: 11614230
Recall Date: Sep 12, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Driving on hwy at 55 miles per hours complete power loss. No engine no electrical. I was able to coast to stop but was not able to activate hazards . I had just had the aux battery for auto start stop replaced by lithia Jeep dealer in corpus Christi
Corrective Action:
Driving on hwy at 55 miles per hours complete power loss. No engine no electrical. I was able to coast to stop but was not able to activate hazards . I had just had the aux battery for auto start stop replaced by lithia Jeep dealer in corpus Christi
Additional Notes:
Driving on hwy at 55 miles per hours complete power loss. No engine no electrical. I was able to coast to stop but was not able to activate hazards . I had just had the aux battery for auto start stop replaced by lithia Jeep dealer in corpus Christi
Mfg Campaign: 11613765
Recall Date: Sep 10, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Driving on hwy at 55 miles per hours complete power loss. No engine no electrical. I was able to coast to stop but was not able to activate hazards . I had just had the aux battery for auto start stop replaced by lithia Jeep dealer in corpus Christi
Corrective Action:
Driving on hwy at 55 miles per hours complete power loss. No engine no electrical. I was able to coast to stop but was not able to activate hazards . I had just had the aux battery for auto start stop replaced by lithia Jeep dealer in corpus Christi
Additional Notes:
Driving on hwy at 55 miles per hours complete power loss. No engine no electrical. I was able to coast to stop but was not able to activate hazards . I had just had the aux battery for auto start stop replaced by lithia Jeep dealer in corpus Christi
Mfg Campaign: 11613765
Recall Date: Sep 10, 2024
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