Complaints & Recalls
Official Safety Recalls - Important!
18 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 30B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19A
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y01
Recall Date: Jan 28, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W67
Recall Date: Sep 24, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W30-W37
Recall Date: Apr 2, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W12
Recall Date: Mar 3, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator vehicles. The rear driveshafts may have been incorrectly assembled without grease in the monoblock joint.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V95
Recall Date: Aug 29, 2019
Consumer Complaints
521 ComplaintsChrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2020 Jeep Gladiator. The contact stated that while driving, the clutch was slipping. While shifting gears, the clutch failed to engage. The backup camera was inoperable. Additionally, while exiting the express ramp, there was a burning odor detected. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was towed to the local dealer, who informed him about the fees and replacement of the defective part. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available. The failure mileage was approximately 38,000.
Corrective Action:
The contact owns a 2020 Jeep Gladiator. The contact stated that while driving, the clutch was slipping. While shifting gears, the clutch failed to engage. The backup camera was inoperable. Additionally, while exiting the express ramp, there was a burning odor detected. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was towed to the local dealer, who informed him about the fees and replacement of the defective part. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available. The failure mileage was approximately 38,000.
Additional Notes:
The contact owns a 2020 Jeep Gladiator. The contact stated that while driving, the clutch was slipping. While shifting gears, the clutch failed to engage. The backup camera was inoperable. Additionally, while exiting the express ramp, there was a burning odor detected. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was towed to the local dealer, who informed him about the fees and replacement of the defective part. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available. The failure mileage was approximately 38,000.
Mfg Campaign: 11578941
Recall Date: Mar 22, 2024
Chrysler (fca Us, Llc)
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2020 Jeep Gladiator. The contact stated that while driving, the clutch was slipping. While shifting gears, the clutch failed to engage. The backup camera was inoperable. Additionally, while exiting the express ramp, there was a burning odor detected. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was towed to the local dealer, who informed him about the fees and replacement of the defective part. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available. The failure mileage was approximately 38,000.
Corrective Action:
The contact owns a 2020 Jeep Gladiator. The contact stated that while driving, the clutch was slipping. While shifting gears, the clutch failed to engage. The backup camera was inoperable. Additionally, while exiting the express ramp, there was a burning odor detected. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was towed to the local dealer, who informed him about the fees and replacement of the defective part. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available. The failure mileage was approximately 38,000.
Additional Notes:
The contact owns a 2020 Jeep Gladiator. The contact stated that while driving, the clutch was slipping. While shifting gears, the clutch failed to engage. The backup camera was inoperable. Additionally, while exiting the express ramp, there was a burning odor detected. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was towed to the local dealer, who informed him about the fees and replacement of the defective part. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available. The failure mileage was approximately 38,000.
Mfg Campaign: 11578941
Recall Date: Mar 22, 2024
Chrysler (fca Us, Llc)
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
My clutch stopped working and was repaired under 19A recall. Now I am getting serv 4WD notices, my vehicle has gone limp and unknown fluid leaked the day after repaired. Vehicle has been in the shop over 5 times since clutch stopped working 26 Nov 2023. Consistently breaking down or getting service light failures.
Corrective Action:
My clutch stopped working and was repaired under 19A recall. Now I am getting serv 4WD notices, my vehicle has gone limp and unknown fluid leaked the day after repaired. Vehicle has been in the shop over 5 times since clutch stopped working 26 Nov 2023. Consistently breaking down or getting service light failures.
Additional Notes:
My clutch stopped working and was repaired under 19A recall. Now I am getting serv 4WD notices, my vehicle has gone limp and unknown fluid leaked the day after repaired. Vehicle has been in the shop over 5 times since clutch stopped working 26 Nov 2023. Consistently breaking down or getting service light failures.
Mfg Campaign: 11575931
Recall Date: Mar 7, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My clutch stopped working and was repaired under 19A recall. Now I am getting serv 4WD notices, my vehicle has gone limp and unknown fluid leaked the day after repaired. Vehicle has been in the shop over 5 times since clutch stopped working 26 Nov 2023. Consistently breaking down or getting service light failures.
Corrective Action:
My clutch stopped working and was repaired under 19A recall. Now I am getting serv 4WD notices, my vehicle has gone limp and unknown fluid leaked the day after repaired. Vehicle has been in the shop over 5 times since clutch stopped working 26 Nov 2023. Consistently breaking down or getting service light failures.
Additional Notes:
My clutch stopped working and was repaired under 19A recall. Now I am getting serv 4WD notices, my vehicle has gone limp and unknown fluid leaked the day after repaired. Vehicle has been in the shop over 5 times since clutch stopped working 26 Nov 2023. Consistently breaking down or getting service light failures.
Mfg Campaign: 11575931
Recall Date: Mar 7, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
My clutch stopped working and was repaired under 19A recall. Now I am getting serv 4WD notices, my vehicle has gone limp and unknown fluid leaked the day after repaired. Vehicle has been in the shop over 5 times since clutch stopped working 26 Nov 2023. Consistently breaking down or getting service light failures.
Corrective Action:
My clutch stopped working and was repaired under 19A recall. Now I am getting serv 4WD notices, my vehicle has gone limp and unknown fluid leaked the day after repaired. Vehicle has been in the shop over 5 times since clutch stopped working 26 Nov 2023. Consistently breaking down or getting service light failures.
Additional Notes:
My clutch stopped working and was repaired under 19A recall. Now I am getting serv 4WD notices, my vehicle has gone limp and unknown fluid leaked the day after repaired. Vehicle has been in the shop over 5 times since clutch stopped working 26 Nov 2023. Consistently breaking down or getting service light failures.
Mfg Campaign: 11575931
Recall Date: Mar 7, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The oil pump failed at 23,000 miles, then while traveling on [XXX] in New York, the engine failed at 48,000 miles. Fortunately we exited the freeway before a catastrophic failure could occur. The dealer was contacted and I was informed not to drive the vehicle, but to have it towed to the dealership. At the dealership they found the engine had a severe knock and informed me a complete new engine was needed. The engine was never taken apart for inspection, as they mentioned it would be at my expense, that of an additional $1800.00. The cost for engine replacement was $11916.16. If the engine seized on the freeway, a disaster could have occurred. Dealership stating the oil changes were over their recommendations. Four dealerships were contacted and all had different oil change intervals. Dealership stated the North East is a "severe service" area. The other three Chrysler dealerships never heard of this. Also the oil I ran was Amsoil full synthetic with the oil manufacturer recommending up to 12,000 miles oil change intervals, this dealer states 4,500 miles. Other dealers state "go by the book" of 7,500 to 10,000 miles, one states 6,000 miles, another states 6,500 mile intervals. A little long winded story, point being an engine failure traveling at highway speed could have caused severe, possibly life threatening results. My complaint is on the oil pump failure causing this problem, I base my case revolving around the oil pump failure causing engine oil starvation. The dealer states the engine was still getting oil. The oil pump is a two stage pump, low stage-40 PSI, high stage 80PSI. The high stage of the pump failed, not supplying enough oil to the top of the engine. If 40PSI was sufficient to maintain this engine, Chrysler would not have spent millions of dollars to develop a high pressure stage in this pump. Thank you for your consideration in this case. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The oil pump failed at 23,000 miles, then while traveling on [XXX] in New York, the engine failed at 48,000 miles. Fortunately we exited the freeway before a catastrophic failure could occur. The dealer was contacted and I was informed not to drive the vehicle, but to have it towed to the dealership. At the dealership they found the engine had a severe knock and informed me a complete new engine was needed. The engine was never taken apart for inspection, as they mentioned it would be at my expense, that of an additional $1800.00. The cost for engine replacement was $11916.16. If the engine seized on the freeway, a disaster could have occurred. Dealership stating the oil changes were over their recommendations. Four dealerships were contacted and all had different oil change intervals. Dealership stated the North East is a "severe service" area. The other three Chrysler dealerships never heard of this. Also the oil I ran was Amsoil full synthetic with the oil manufacturer recommending up to 12,000 miles oil change intervals, this dealer states 4,500 miles. Other dealers state "go by the book" of 7,500 to 10,000 miles, one states 6,000 miles, another states 6,500 mile intervals. A little long winded story, point being an engine failure traveling at highway speed could have caused severe, possibly life threatening results. My complaint is on the oil pump failure causing this problem, I base my case revolving around the oil pump failure causing engine oil starvation. The dealer states the engine was still getting oil. The oil pump is a two stage pump, low stage-40 PSI, high stage 80PSI. The high stage of the pump failed, not supplying enough oil to the top of the engine. If 40PSI was sufficient to maintain this engine, Chrysler would not have spent millions of dollars to develop a high pressure stage in this pump. Thank you for your consideration in this case. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The oil pump failed at 23,000 miles, then while traveling on [XXX] in New York, the engine failed at 48,000 miles. Fortunately we exited the freeway before a catastrophic failure could occur. The dealer was contacted and I was informed not to drive the vehicle, but to have it towed to the dealership. At the dealership they found the engine had a severe knock and informed me a complete new engine was needed. The engine was never taken apart for inspection, as they mentioned it would be at my expense, that of an additional $1800.00. The cost for engine replacement was $11916.16. If the engine seized on the freeway, a disaster could have occurred. Dealership stating the oil changes were over their recommendations. Four dealerships were contacted and all had different oil change intervals. Dealership stated the North East is a "severe service" area. The other three Chrysler dealerships never heard of this. Also the oil I ran was Amsoil full synthetic with the oil manufacturer recommending up to 12,000 miles oil change intervals, this dealer states 4,500 miles. Other dealers state "go by the book" of 7,500 to 10,000 miles, one states 6,000 miles, another states 6,500 mile intervals. A little long winded story, point being an engine failure traveling at highway speed could have caused severe, possibly life threatening results. My complaint is on the oil pump failure causing this problem, I base my case revolving around the oil pump failure causing engine oil starvation. The dealer states the engine was still getting oil. The oil pump is a two stage pump, low stage-40 PSI, high stage 80PSI. The high stage of the pump failed, not supplying enough oil to the top of the engine. If 40PSI was sufficient to maintain this engine, Chrysler would not have spent millions of dollars to develop a high pressure stage in this pump. Thank you for your consideration in this case. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11575946
Recall Date: Mar 7, 2024
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
The contact owns a 2020 Jeep Gladiator. The contact stated that while driving at various highway speeds, the front wheels would suddenly violently shake, vibrate, and wobble. The contact stated that during the failure, the vehicle became extremely unstable and difficult to control. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not yet notified of the failure. The failure mileage was 80,000.
Corrective Action:
The contact owns a 2020 Jeep Gladiator. The contact stated that while driving at various highway speeds, the front wheels would suddenly violently shake, vibrate, and wobble. The contact stated that during the failure, the vehicle became extremely unstable and difficult to control. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not yet notified of the failure. The failure mileage was 80,000.
Additional Notes:
The contact owns a 2020 Jeep Gladiator. The contact stated that while driving at various highway speeds, the front wheels would suddenly violently shake, vibrate, and wobble. The contact stated that during the failure, the vehicle became extremely unstable and difficult to control. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not yet notified of the failure. The failure mileage was 80,000.
Mfg Campaign: 11575481
Recall Date: Mar 5, 2024
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
While driving the 2020 Jeep Gladiator on highway I experienced extreme vibrations and shaking of the steering wheel (Commonly referred to as the "Death Wobble" in other online complaints/videos). This occurred on at least 8 occasions when traveling at highway speed (65mph to 70mph) after hitting a bump (ex. overpass bridge joint) or rough patch of road (ex. pothole). The steering wheel and whole front end of the vehicle wobble violently and it can only be corrected by reducing speed rapidly. This creates a safety issue as rapidly decelerating to get the vehicle under control on a highway puts my vehicle and the vehicles following me in danger. After reading other complaints, this appears to be an issue with Jeep Wrangler and Jeep Gladiator models going back several years.
Corrective Action:
While driving the 2020 Jeep Gladiator on highway I experienced extreme vibrations and shaking of the steering wheel (Commonly referred to as the "Death Wobble" in other online complaints/videos). This occurred on at least 8 occasions when traveling at highway speed (65mph to 70mph) after hitting a bump (ex. overpass bridge joint) or rough patch of road (ex. pothole). The steering wheel and whole front end of the vehicle wobble violently and it can only be corrected by reducing speed rapidly. This creates a safety issue as rapidly decelerating to get the vehicle under control on a highway puts my vehicle and the vehicles following me in danger. After reading other complaints, this appears to be an issue with Jeep Wrangler and Jeep Gladiator models going back several years.
Additional Notes:
While driving the 2020 Jeep Gladiator on highway I experienced extreme vibrations and shaking of the steering wheel (Commonly referred to as the "Death Wobble" in other online complaints/videos). This occurred on at least 8 occasions when traveling at highway speed (65mph to 70mph) after hitting a bump (ex. overpass bridge joint) or rough patch of road (ex. pothole). The steering wheel and whole front end of the vehicle wobble violently and it can only be corrected by reducing speed rapidly. This creates a safety issue as rapidly decelerating to get the vehicle under control on a highway puts my vehicle and the vehicles following me in danger. After reading other complaints, this appears to be an issue with Jeep Wrangler and Jeep Gladiator models going back several years.
Mfg Campaign: 11575543
Recall Date: Mar 5, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
While driving the 2020 Jeep Gladiator on highway I experienced extreme vibrations and shaking of the steering wheel (Commonly referred to as the "Death Wobble" in other online complaints/videos). This occurred on at least 8 occasions when traveling at highway speed (65mph to 70mph) after hitting a bump (ex. overpass bridge joint) or rough patch of road (ex. pothole). The steering wheel and whole front end of the vehicle wobble violently and it can only be corrected by reducing speed rapidly. This creates a safety issue as rapidly decelerating to get the vehicle under control on a highway puts my vehicle and the vehicles following me in danger. After reading other complaints, this appears to be an issue with Jeep Wrangler and Jeep Gladiator models going back several years.
Corrective Action:
While driving the 2020 Jeep Gladiator on highway I experienced extreme vibrations and shaking of the steering wheel (Commonly referred to as the "Death Wobble" in other online complaints/videos). This occurred on at least 8 occasions when traveling at highway speed (65mph to 70mph) after hitting a bump (ex. overpass bridge joint) or rough patch of road (ex. pothole). The steering wheel and whole front end of the vehicle wobble violently and it can only be corrected by reducing speed rapidly. This creates a safety issue as rapidly decelerating to get the vehicle under control on a highway puts my vehicle and the vehicles following me in danger. After reading other complaints, this appears to be an issue with Jeep Wrangler and Jeep Gladiator models going back several years.
Additional Notes:
While driving the 2020 Jeep Gladiator on highway I experienced extreme vibrations and shaking of the steering wheel (Commonly referred to as the "Death Wobble" in other online complaints/videos). This occurred on at least 8 occasions when traveling at highway speed (65mph to 70mph) after hitting a bump (ex. overpass bridge joint) or rough patch of road (ex. pothole). The steering wheel and whole front end of the vehicle wobble violently and it can only be corrected by reducing speed rapidly. This creates a safety issue as rapidly decelerating to get the vehicle under control on a highway puts my vehicle and the vehicles following me in danger. After reading other complaints, this appears to be an issue with Jeep Wrangler and Jeep Gladiator models going back several years.
Mfg Campaign: 11575543
Recall Date: Mar 5, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
transmission will not shift all the time and gets hung up! After following a group this seems to be a problem with the gladiator automatic transmission. It will not shift into reverse and shifts hard from 3rd to 4th. This should be a recall due to so many people having issues and the only thing to fix it is to get a new transmission.
Corrective Action:
transmission will not shift all the time and gets hung up! After following a group this seems to be a problem with the gladiator automatic transmission. It will not shift into reverse and shifts hard from 3rd to 4th. This should be a recall due to so many people having issues and the only thing to fix it is to get a new transmission.
Additional Notes:
transmission will not shift all the time and gets hung up! After following a group this seems to be a problem with the gladiator automatic transmission. It will not shift into reverse and shifts hard from 3rd to 4th. This should be a recall due to so many people having issues and the only thing to fix it is to get a new transmission.
Mfg Campaign: 11574422
Recall Date: Feb 28, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Local dealer has told me there is no known repair. My vehicle is in my driveway and has been undriveable for six months.
Corrective Action:
Local dealer has told me there is no known repair. My vehicle is in my driveway and has been undriveable for six months.
Additional Notes:
Local dealer has told me there is no known repair. My vehicle is in my driveway and has been undriveable for six months.
Mfg Campaign: 11574056
Recall Date: Feb 26, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Steering is very loose in the vehicle, I have experienced "death wobble" twice while driving the vehicle. It was taken in for service, and the dealership replaced the steering stabilizer as they said it had failed. Since getting the vehicle back, the issue has not been fixed, in fact...the steering is even more loose now, it feels unsafe to drive.
Corrective Action:
Steering is very loose in the vehicle, I have experienced "death wobble" twice while driving the vehicle. It was taken in for service, and the dealership replaced the steering stabilizer as they said it had failed. Since getting the vehicle back, the issue has not been fixed, in fact...the steering is even more loose now, it feels unsafe to drive.
Additional Notes:
Steering is very loose in the vehicle, I have experienced "death wobble" twice while driving the vehicle. It was taken in for service, and the dealership replaced the steering stabilizer as they said it had failed. Since getting the vehicle back, the issue has not been fixed, in fact...the steering is even more loose now, it feels unsafe to drive.
Mfg Campaign: 11573201
Recall Date: Feb 21, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
In early January 2024 I was driving on the interstate at the posted speed limit of 70 mph and upon hitting what I would call a moderate bump on the roadway my steering wheel felt as though it was wobbling. Later in the month while driving at the same speed of at least 70 mph I would hit a bump and experience the steering wheel wobble, only it was getting worse. The steering wheel wobble could cause a safety issue in that the driver could lose control of proper steering thereby causing a vehicle crash with injury to myself, my wife, or even others on the roadway. I took my 2020 Jeep Gladiator Overland to the nearest Jeep Dealership to me and when I made inquiry to the technician that worked on my vehicle, he stated that he had taken my Jeep on the interstate and tried to recreate the wobble issue. In his words, the steering wheel "wobbled [XXX]. The remedy for the issue according to the technician was to replace the steering stabilizer/damper, which evidently is a known issue I found out and was covered under an extended 8 year warranty due to it being a known problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
In early January 2024 I was driving on the interstate at the posted speed limit of 70 mph and upon hitting what I would call a moderate bump on the roadway my steering wheel felt as though it was wobbling. Later in the month while driving at the same speed of at least 70 mph I would hit a bump and experience the steering wheel wobble, only it was getting worse. The steering wheel wobble could cause a safety issue in that the driver could lose control of proper steering thereby causing a vehicle crash with injury to myself, my wife, or even others on the roadway. I took my 2020 Jeep Gladiator Overland to the nearest Jeep Dealership to me and when I made inquiry to the technician that worked on my vehicle, he stated that he had taken my Jeep on the interstate and tried to recreate the wobble issue. In his words, the steering wheel "wobbled [XXX]. The remedy for the issue according to the technician was to replace the steering stabilizer/damper, which evidently is a known issue I found out and was covered under an extended 8 year warranty due to it being a known problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
In early January 2024 I was driving on the interstate at the posted speed limit of 70 mph and upon hitting what I would call a moderate bump on the roadway my steering wheel felt as though it was wobbling. Later in the month while driving at the same speed of at least 70 mph I would hit a bump and experience the steering wheel wobble, only it was getting worse. The steering wheel wobble could cause a safety issue in that the driver could lose control of proper steering thereby causing a vehicle crash with injury to myself, my wife, or even others on the roadway. I took my 2020 Jeep Gladiator Overland to the nearest Jeep Dealership to me and when I made inquiry to the technician that worked on my vehicle, he stated that he had taken my Jeep on the interstate and tried to recreate the wobble issue. In his words, the steering wheel "wobbled [XXX]. The remedy for the issue according to the technician was to replace the steering stabilizer/damper, which evidently is a known issue I found out and was covered under an extended 8 year warranty due to it being a known problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11571252
Recall Date: Feb 10, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Some problems with the clutch and the manufacturer doesn't have the parts to fix the recall issue
Corrective Action:
Some problems with the clutch and the manufacturer doesn't have the parts to fix the recall issue
Additional Notes:
Some problems with the clutch and the manufacturer doesn't have the parts to fix the recall issue
Mfg Campaign: 11570672
Recall Date: Feb 7, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Some problems with the clutch and the manufacturer doesn't have the parts to fix the recall issue
Corrective Action:
Some problems with the clutch and the manufacturer doesn't have the parts to fix the recall issue
Additional Notes:
Some problems with the clutch and the manufacturer doesn't have the parts to fix the recall issue
Mfg Campaign: 11570672
Recall Date: Feb 7, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
At only 65,000 miles and hitting all of my scheduled maintenance my transmission failed while driving causing me to get stuck in 5th gear and jerking me off the road.
Corrective Action:
At only 65,000 miles and hitting all of my scheduled maintenance my transmission failed while driving causing me to get stuck in 5th gear and jerking me off the road.
Additional Notes:
At only 65,000 miles and hitting all of my scheduled maintenance my transmission failed while driving causing me to get stuck in 5th gear and jerking me off the road.
Mfg Campaign: 11569676
Recall Date: Feb 3, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
So I purchased this vehicle in August of 2021. 6 months after purchasing I received another recall saying this is not safe to drive. I have only a 2 seater car to try and take my family places. It’s getting ridiculous I have paid 65000 for a car not safe to drive.
Corrective Action:
So I purchased this vehicle in August of 2021. 6 months after purchasing I received another recall saying this is not safe to drive. I have only a 2 seater car to try and take my family places. It’s getting ridiculous I have paid 65000 for a car not safe to drive.
Additional Notes:
So I purchased this vehicle in August of 2021. 6 months after purchasing I received another recall saying this is not safe to drive. I have only a 2 seater car to try and take my family places. It’s getting ridiculous I have paid 65000 for a car not safe to drive.
Mfg Campaign: 11566834
Recall Date: Jan 21, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2020 Jeep Gladiator. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The contact stated while driving at various speeds, the clutch felt loose intermittently. The manufacturer was not made aware of the failure. The approximate failure mileage was 50,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2020 Jeep Gladiator. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The contact stated while driving at various speeds, the clutch felt loose intermittently. The manufacturer was not made aware of the failure. The approximate failure mileage was 50,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2020 Jeep Gladiator. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The contact stated while driving at various speeds, the clutch felt loose intermittently. The manufacturer was not made aware of the failure. The approximate failure mileage was 50,000. VIN tool confirms parts not available.
Mfg Campaign: 11564666
Recall Date: Jan 10, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2020 Jeep Gladiator. The contact stated while driving at approximately 60 MPH, The front end of the vehicle was wobbling violently. The contact stated that the vehicle experienced the Death Wobble. The contact stated that he decelerated below 50 MPH and the vehicle operated as needed. The contact stated that the failure had been recurring while driving above 55 MPH and when hitting a bump. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the dealer for diagnostic testing. The vehicle was taken to the dealer, where it was diagnosed that unknown tires, the socket drag link outer, the steering damper, the front bar, the power steering gear and the arm Pitman needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that the vehicle failed to respond when shifting into reverse (R). The contact stated that the vehicle made an abnormal sound shortly after driving from a complete stop. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where the transmission fluid was flushed; however, the failure persisted. The vehicle was towed twice due to the failure. The vehicle was not repaired. The manufacturer was not notified of the transmission failure. The failure mileage was unknown.
Corrective Action:
The contact owns a 2020 Jeep Gladiator. The contact stated while driving at approximately 60 MPH, The front end of the vehicle was wobbling violently. The contact stated that the vehicle experienced the Death Wobble. The contact stated that he decelerated below 50 MPH and the vehicle operated as needed. The contact stated that the failure had been recurring while driving above 55 MPH and when hitting a bump. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the dealer for diagnostic testing. The vehicle was taken to the dealer, where it was diagnosed that unknown tires, the socket drag link outer, the steering damper, the front bar, the power steering gear and the arm Pitman needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that the vehicle failed to respond when shifting into reverse (R). The contact stated that the vehicle made an abnormal sound shortly after driving from a complete stop. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where the transmission fluid was flushed; however, the failure persisted. The vehicle was towed twice due to the failure. The vehicle was not repaired. The manufacturer was not notified of the transmission failure. The failure mileage was unknown.
Additional Notes:
The contact owns a 2020 Jeep Gladiator. The contact stated while driving at approximately 60 MPH, The front end of the vehicle was wobbling violently. The contact stated that the vehicle experienced the Death Wobble. The contact stated that he decelerated below 50 MPH and the vehicle operated as needed. The contact stated that the failure had been recurring while driving above 55 MPH and when hitting a bump. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the dealer for diagnostic testing. The vehicle was taken to the dealer, where it was diagnosed that unknown tires, the socket drag link outer, the steering damper, the front bar, the power steering gear and the arm Pitman needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that the vehicle failed to respond when shifting into reverse (R). The contact stated that the vehicle made an abnormal sound shortly after driving from a complete stop. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where the transmission fluid was flushed; however, the failure persisted. The vehicle was towed twice due to the failure. The vehicle was not repaired. The manufacturer was not notified of the transmission failure. The failure mileage was unknown.
Mfg Campaign: 11564201
Recall Date: Jan 8, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2020 Jeep Gladiator. The contact stated while driving at approximately 60 MPH, The front end of the vehicle was wobbling violently. The contact stated that the vehicle experienced the Death Wobble. The contact stated that he decelerated below 50 MPH and the vehicle operated as needed. The contact stated that the failure had been recurring while driving above 55 MPH and when hitting a bump. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the dealer for diagnostic testing. The vehicle was taken to the dealer, where it was diagnosed that unknown tires, the socket drag link outer, the steering damper, the front bar, the power steering gear and the arm Pitman needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that the vehicle failed to respond when shifting into reverse (R). The contact stated that the vehicle made an abnormal sound shortly after driving from a complete stop. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where the transmission fluid was flushed; however, the failure persisted. The vehicle was towed twice due to the failure. The vehicle was not repaired. The manufacturer was not notified of the transmission failure. The failure mileage was unknown.
Corrective Action:
The contact owns a 2020 Jeep Gladiator. The contact stated while driving at approximately 60 MPH, The front end of the vehicle was wobbling violently. The contact stated that the vehicle experienced the Death Wobble. The contact stated that he decelerated below 50 MPH and the vehicle operated as needed. The contact stated that the failure had been recurring while driving above 55 MPH and when hitting a bump. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the dealer for diagnostic testing. The vehicle was taken to the dealer, where it was diagnosed that unknown tires, the socket drag link outer, the steering damper, the front bar, the power steering gear and the arm Pitman needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that the vehicle failed to respond when shifting into reverse (R). The contact stated that the vehicle made an abnormal sound shortly after driving from a complete stop. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where the transmission fluid was flushed; however, the failure persisted. The vehicle was towed twice due to the failure. The vehicle was not repaired. The manufacturer was not notified of the transmission failure. The failure mileage was unknown.
Additional Notes:
The contact owns a 2020 Jeep Gladiator. The contact stated while driving at approximately 60 MPH, The front end of the vehicle was wobbling violently. The contact stated that the vehicle experienced the Death Wobble. The contact stated that he decelerated below 50 MPH and the vehicle operated as needed. The contact stated that the failure had been recurring while driving above 55 MPH and when hitting a bump. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the dealer for diagnostic testing. The vehicle was taken to the dealer, where it was diagnosed that unknown tires, the socket drag link outer, the steering damper, the front bar, the power steering gear and the arm Pitman needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that the vehicle failed to respond when shifting into reverse (R). The contact stated that the vehicle made an abnormal sound shortly after driving from a complete stop. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where the transmission fluid was flushed; however, the failure persisted. The vehicle was towed twice due to the failure. The vehicle was not repaired. The manufacturer was not notified of the transmission failure. The failure mileage was unknown.
Mfg Campaign: 11564201
Recall Date: Jan 8, 2024
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