Complaints & Recalls
Official Safety Recalls - Important!
18 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 30B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19A
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y01
Recall Date: Jan 28, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W67
Recall Date: Sep 24, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W30-W37
Recall Date: Apr 2, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W12
Recall Date: Mar 3, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator vehicles. The rear driveshafts may have been incorrectly assembled without grease in the monoblock joint.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V95
Recall Date: Aug 29, 2019
Consumer Complaints
521 ComplaintsChrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle shut off spontaneously. All dash lights lit up. No steering, Could not turn .was able to drift to side of highway and avoid being hit from traffic. Would not start for 10 min. After manny attempts finally started but could not shift into gear. Errors on the dash. Had to turn off and on a few times to get going again.
Corrective Action:
Vehicle shut off spontaneously. All dash lights lit up. No steering, Could not turn .was able to drift to side of highway and avoid being hit from traffic. Would not start for 10 min. After manny attempts finally started but could not shift into gear. Errors on the dash. Had to turn off and on a few times to get going again.
Additional Notes:
Vehicle shut off spontaneously. All dash lights lit up. No steering, Could not turn .was able to drift to side of highway and avoid being hit from traffic. Would not start for 10 min. After manny attempts finally started but could not shift into gear. Errors on the dash. Had to turn off and on a few times to get going again.
Mfg Campaign: 11640720
Recall Date: Feb 4, 2025
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Vehicle shut off spontaneously. All dash lights lit up. No steering, Could not turn .was able to drift to side of highway and avoid being hit from traffic. Would not start for 10 min. After manny attempts finally started but could not shift into gear. Errors on the dash. Had to turn off and on a few times to get going again.
Corrective Action:
Vehicle shut off spontaneously. All dash lights lit up. No steering, Could not turn .was able to drift to side of highway and avoid being hit from traffic. Would not start for 10 min. After manny attempts finally started but could not shift into gear. Errors on the dash. Had to turn off and on a few times to get going again.
Additional Notes:
Vehicle shut off spontaneously. All dash lights lit up. No steering, Could not turn .was able to drift to side of highway and avoid being hit from traffic. Would not start for 10 min. After manny attempts finally started but could not shift into gear. Errors on the dash. Had to turn off and on a few times to get going again.
Mfg Campaign: 11640720
Recall Date: Feb 4, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My instrument panel has started flickering off and on and then goes blank. sometimes it will come back on but other times it stays blank. I know there's a recall on some of these but mine isn't one of them.
Corrective Action:
My instrument panel has started flickering off and on and then goes blank. sometimes it will come back on but other times it stays blank. I know there's a recall on some of these but mine isn't one of them.
Additional Notes:
My instrument panel has started flickering off and on and then goes blank. sometimes it will come back on but other times it stays blank. I know there's a recall on some of these but mine isn't one of them.
Mfg Campaign: 11640261
Recall Date: Feb 3, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My Instrument Panel Cluster went out about a week ago. I turned my jeep on in the morning and it was flickering and very hard to read. I found a recall for the same year, make and model as my Jeep Gladiator but my VIN is not included. This is a serious safety issue as most of the time I cannot see my speedometer or my other gauges. I cannot believe there is no recall. Our local dealership is quoting over a thousand dollars to repair when it is obviously an issue with the manufacturer.
Corrective Action:
My Instrument Panel Cluster went out about a week ago. I turned my jeep on in the morning and it was flickering and very hard to read. I found a recall for the same year, make and model as my Jeep Gladiator but my VIN is not included. This is a serious safety issue as most of the time I cannot see my speedometer or my other gauges. I cannot believe there is no recall. Our local dealership is quoting over a thousand dollars to repair when it is obviously an issue with the manufacturer.
Additional Notes:
My Instrument Panel Cluster went out about a week ago. I turned my jeep on in the morning and it was flickering and very hard to read. I found a recall for the same year, make and model as my Jeep Gladiator but my VIN is not included. This is a serious safety issue as most of the time I cannot see my speedometer or my other gauges. I cannot believe there is no recall. Our local dealership is quoting over a thousand dollars to repair when it is obviously an issue with the manufacturer.
Mfg Campaign: 11640390
Recall Date: Feb 3, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The Jeep cluster failed. There is not a recall on this unit. However there is a recall on others like mine.
Corrective Action:
The Jeep cluster failed. There is not a recall on this unit. However there is a recall on others like mine.
Additional Notes:
The Jeep cluster failed. There is not a recall on this unit. However there is a recall on others like mine.
Mfg Campaign: 11639313
Recall Date: Jan 29, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Entire instrument cluster went out no gages speedometer warning lamps etc.
Corrective Action:
Entire instrument cluster went out no gages speedometer warning lamps etc.
Additional Notes:
Entire instrument cluster went out no gages speedometer warning lamps etc.
Mfg Campaign: 11639099
Recall Date: Jan 28, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Potential Consequences:
The contact owns a 2020 Jeep Gladiator. The contact stated while driving 50 MPH, the instrument panel went blank with the gauges including the fuel gauge displaying 0 before the lights turned off. The contact was able to continue driving the vehicle, and the vehicle was taken to a local dealer to be diagnosed. The dealer confirmed that the instrument panel was blank. The contact related the failure to NHTSA Campaign Number: 24V652000 (ELECTRICAL SYSTEM); however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 49,000.
Corrective Action:
The contact owns a 2020 Jeep Gladiator. The contact stated while driving 50 MPH, the instrument panel went blank with the gauges including the fuel gauge displaying 0 before the lights turned off. The contact was able to continue driving the vehicle, and the vehicle was taken to a local dealer to be diagnosed. The dealer confirmed that the instrument panel was blank. The contact related the failure to NHTSA Campaign Number: 24V652000 (ELECTRICAL SYSTEM); however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 49,000.
Additional Notes:
The contact owns a 2020 Jeep Gladiator. The contact stated while driving 50 MPH, the instrument panel went blank with the gauges including the fuel gauge displaying 0 before the lights turned off. The contact was able to continue driving the vehicle, and the vehicle was taken to a local dealer to be diagnosed. The dealer confirmed that the instrument panel was blank. The contact related the failure to NHTSA Campaign Number: 24V652000 (ELECTRICAL SYSTEM); however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 49,000.
Mfg Campaign: 11638119
Recall Date: Jan 23, 2025
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Instrument panel cluster stopped working. Therefore, I do not know my speed, how much gas I have, if my car is in four-wheel-drive, tire, pressure, and many other notifications that are located in this instrument panel I went to CMA Jeep dealer in Martinsburg West Virginia, they did verify that this instrument panel cluster was the issue, but they said this my vin was not under the recall. I’m confused as to why there’s no recall on this particular vin when clearly its and issue, but other 2020 jeep gladiators there is a recall on this particular part. Why is my Jeep not part of this recall.
Corrective Action:
Instrument panel cluster stopped working. Therefore, I do not know my speed, how much gas I have, if my car is in four-wheel-drive, tire, pressure, and many other notifications that are located in this instrument panel I went to CMA Jeep dealer in Martinsburg West Virginia, they did verify that this instrument panel cluster was the issue, but they said this my vin was not under the recall. I’m confused as to why there’s no recall on this particular vin when clearly its and issue, but other 2020 jeep gladiators there is a recall on this particular part. Why is my Jeep not part of this recall.
Additional Notes:
Instrument panel cluster stopped working. Therefore, I do not know my speed, how much gas I have, if my car is in four-wheel-drive, tire, pressure, and many other notifications that are located in this instrument panel I went to CMA Jeep dealer in Martinsburg West Virginia, they did verify that this instrument panel cluster was the issue, but they said this my vin was not under the recall. I’m confused as to why there’s no recall on this particular vin when clearly its and issue, but other 2020 jeep gladiators there is a recall on this particular part. Why is my Jeep not part of this recall.
Mfg Campaign: 11637180
Recall Date: Jan 20, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The dash instrument cluster betweeen the speedometer and RPMs has went out and stopped showing any information. I can’t tell when I am locked into 4 wheel drive, how much gas I have or anything. It’s just a black screen.
Corrective Action:
The dash instrument cluster betweeen the speedometer and RPMs has went out and stopped showing any information. I can’t tell when I am locked into 4 wheel drive, how much gas I have or anything. It’s just a black screen.
Additional Notes:
The dash instrument cluster betweeen the speedometer and RPMs has went out and stopped showing any information. I can’t tell when I am locked into 4 wheel drive, how much gas I have or anything. It’s just a black screen.
Mfg Campaign: 11636684
Recall Date: Jan 18, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The instrument cluster failed resulting in the batteries being drained. This resulted in the vehicle being unable to operate, start and inability to shift. This cause me to be stuck in the middle of traffic.
Corrective Action:
The instrument cluster failed resulting in the batteries being drained. This resulted in the vehicle being unable to operate, start and inability to shift. This cause me to be stuck in the middle of traffic.
Additional Notes:
The instrument cluster failed resulting in the batteries being drained. This resulted in the vehicle being unable to operate, start and inability to shift. This cause me to be stuck in the middle of traffic.
Mfg Campaign: 11636045
Recall Date: Jan 15, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Instrument cluster shorted and lost power. It is at the dealership. Unable to access vital vehicle information- speedometer, tachometer, fuel, mileage, etc. Other jeeps of similar year have been recalled Component is confirmed failed by dealership where the vehicle has been for the last month. No warnings.
Corrective Action:
Instrument cluster shorted and lost power. It is at the dealership. Unable to access vital vehicle information- speedometer, tachometer, fuel, mileage, etc. Other jeeps of similar year have been recalled Component is confirmed failed by dealership where the vehicle has been for the last month. No warnings.
Additional Notes:
Instrument cluster shorted and lost power. It is at the dealership. Unable to access vital vehicle information- speedometer, tachometer, fuel, mileage, etc. Other jeeps of similar year have been recalled Component is confirmed failed by dealership where the vehicle has been for the last month. No warnings.
Mfg Campaign: 11636140
Recall Date: Jan 15, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Potential Consequences:
The contact owns a 2020 Jeep Gladiator. The contact stated while driving approximately 45 MPH, the instrument panel went blank. The vehicle was taken to a dealer where it was diagnosed and determined that the instrument panel needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 48,000.
Corrective Action:
The contact owns a 2020 Jeep Gladiator. The contact stated while driving approximately 45 MPH, the instrument panel went blank. The vehicle was taken to a dealer where it was diagnosed and determined that the instrument panel needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 48,000.
Additional Notes:
The contact owns a 2020 Jeep Gladiator. The contact stated while driving approximately 45 MPH, the instrument panel went blank. The vehicle was taken to a dealer where it was diagnosed and determined that the instrument panel needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 48,000.
Mfg Campaign: 11635626
Recall Date: Jan 13, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The vehicle instrument panel went blank and would not display any information.
Corrective Action:
The vehicle instrument panel went blank and would not display any information.
Additional Notes:
The vehicle instrument panel went blank and would not display any information.
Mfg Campaign: 11635773
Recall Date: Jan 13, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Jeep Gladiator 7" instrument panel cluster (IPC) screen stopped working. This display shows vital vehicle information such as mileage, fuel level, engine temperature, battery voltage, tire pressure, and other important information. I believe this is a safety issue because of the fact that you have no idea how much fuel you have, which could lead to engine shutting off when fuel is empty. There were no warnings. No lights, buzzers, or any messages in the screen. There is an open recall on Jeep Gladiator and Wrangler models with the 3.5" IPC screen that stopped working (Stellantis recall #30B - issued Sept 5, 2024). My vehicle is a 2020 model with only 20,500 miles, and I am the original owner.
Corrective Action:
Jeep Gladiator 7" instrument panel cluster (IPC) screen stopped working. This display shows vital vehicle information such as mileage, fuel level, engine temperature, battery voltage, tire pressure, and other important information. I believe this is a safety issue because of the fact that you have no idea how much fuel you have, which could lead to engine shutting off when fuel is empty. There were no warnings. No lights, buzzers, or any messages in the screen. There is an open recall on Jeep Gladiator and Wrangler models with the 3.5" IPC screen that stopped working (Stellantis recall #30B - issued Sept 5, 2024). My vehicle is a 2020 model with only 20,500 miles, and I am the original owner.
Additional Notes:
Jeep Gladiator 7" instrument panel cluster (IPC) screen stopped working. This display shows vital vehicle information such as mileage, fuel level, engine temperature, battery voltage, tire pressure, and other important information. I believe this is a safety issue because of the fact that you have no idea how much fuel you have, which could lead to engine shutting off when fuel is empty. There were no warnings. No lights, buzzers, or any messages in the screen. There is an open recall on Jeep Gladiator and Wrangler models with the 3.5" IPC screen that stopped working (Stellantis recall #30B - issued Sept 5, 2024). My vehicle is a 2020 model with only 20,500 miles, and I am the original owner.
Mfg Campaign: 11635222
Recall Date: Jan 10, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The instrument panel cluster of my 2020 Jeep Gladiator went blank a few months ago. Therefore, my odometer, fuel gage and several other notifications were not visible. The recall Campaign Number: 24V652000 for the instrument cluster panel does not include my vin #. I am looking to be refunded for the $$ I already had to spend to fix this and not sure how to go about getting my vehicle included in this recall.
Corrective Action:
The instrument panel cluster of my 2020 Jeep Gladiator went blank a few months ago. Therefore, my odometer, fuel gage and several other notifications were not visible. The recall Campaign Number: 24V652000 for the instrument cluster panel does not include my vin #. I am looking to be refunded for the $$ I already had to spend to fix this and not sure how to go about getting my vehicle included in this recall.
Additional Notes:
The instrument panel cluster of my 2020 Jeep Gladiator went blank a few months ago. Therefore, my odometer, fuel gage and several other notifications were not visible. The recall Campaign Number: 24V652000 for the instrument cluster panel does not include my vin #. I am looking to be refunded for the $$ I already had to spend to fix this and not sure how to go about getting my vehicle included in this recall.
Mfg Campaign: 11635224
Recall Date: Jan 10, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2020 Jeep Gladiator. The contact stated while driving at an undisclosed speed, several unknown warning lights intermittently illuminated and then darkened. The failure occurred on several occasions. The contact researched and was made aware of NHTSA Campaign Number: 24V652000 (Electrical System) however, the VIN was not included. The vehicle was taken to a dealer where it was diagnosed and determined that the instrument cluster was experiencing internal errors and there was a short circuit. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.
Corrective Action:
The contact owns a 2020 Jeep Gladiator. The contact stated while driving at an undisclosed speed, several unknown warning lights intermittently illuminated and then darkened. The failure occurred on several occasions. The contact researched and was made aware of NHTSA Campaign Number: 24V652000 (Electrical System) however, the VIN was not included. The vehicle was taken to a dealer where it was diagnosed and determined that the instrument cluster was experiencing internal errors and there was a short circuit. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.
Additional Notes:
The contact owns a 2020 Jeep Gladiator. The contact stated while driving at an undisclosed speed, several unknown warning lights intermittently illuminated and then darkened. The failure occurred on several occasions. The contact researched and was made aware of NHTSA Campaign Number: 24V652000 (Electrical System) however, the VIN was not included. The vehicle was taken to a dealer where it was diagnosed and determined that the instrument cluster was experiencing internal errors and there was a short circuit. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.
Mfg Campaign: 11635343
Recall Date: Jan 10, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
- Instrument panel display failure - unable to read fuel gauge, speed, and important warnings/information from the vehicle - Have not taken to dealership at this time but shows as active Recall for my make/model/year 2020 Gladiator - Only shows black screen
Corrective Action:
- Instrument panel display failure - unable to read fuel gauge, speed, and important warnings/information from the vehicle - Have not taken to dealership at this time but shows as active Recall for my make/model/year 2020 Gladiator - Only shows black screen
Additional Notes:
- Instrument panel display failure - unable to read fuel gauge, speed, and important warnings/information from the vehicle - Have not taken to dealership at this time but shows as active Recall for my make/model/year 2020 Gladiator - Only shows black screen
Mfg Campaign: 11635139
Recall Date: Jan 9, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Oil cooler leaking
Corrective Action:
Oil cooler leaking
Additional Notes:
Oil cooler leaking
Mfg Campaign: 11633809
Recall Date: Jan 3, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was driving and my display screen started flickering then went black and now I can’t see any messages, speedometer or fuel level. I have not had it inspected by the dealership yet.
Corrective Action:
I was driving and my display screen started flickering then went black and now I can’t see any messages, speedometer or fuel level. I have not had it inspected by the dealership yet.
Additional Notes:
I was driving and my display screen started flickering then went black and now I can’t see any messages, speedometer or fuel level. I have not had it inspected by the dealership yet.
Mfg Campaign: 11633243
Recall Date: Dec 30, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Potential Consequences:
The contact owns a 2020 Jeep Gladiator. The contact stated upon starting the vehicle, the instrument cluster was inoperable. The contact stated that the failure recurred while driving 60-65 MPH. The contact stated that the failure had been recurring intermittently. There was no warning light illuminated. The dealer was notified of the failure and an appointment was scheduled for diagnostic testing. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 24V652000(Electrical System); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 78,600.
Corrective Action:
The contact owns a 2020 Jeep Gladiator. The contact stated upon starting the vehicle, the instrument cluster was inoperable. The contact stated that the failure recurred while driving 60-65 MPH. The contact stated that the failure had been recurring intermittently. There was no warning light illuminated. The dealer was notified of the failure and an appointment was scheduled for diagnostic testing. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 24V652000(Electrical System); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 78,600.
Additional Notes:
The contact owns a 2020 Jeep Gladiator. The contact stated upon starting the vehicle, the instrument cluster was inoperable. The contact stated that the failure recurred while driving 60-65 MPH. The contact stated that the failure had been recurring intermittently. There was no warning light illuminated. The dealer was notified of the failure and an appointment was scheduled for diagnostic testing. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 24V652000(Electrical System); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 78,600.
Mfg Campaign: 11632595
Recall Date: Dec 27, 2024
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