Complaints & Recalls
Official Safety Recalls - Important!
18 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 30B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19A
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y01
Recall Date: Jan 28, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W67
Recall Date: Sep 24, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W30-W37
Recall Date: Apr 2, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W12
Recall Date: Mar 3, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator vehicles. The rear driveshafts may have been incorrectly assembled without grease in the monoblock joint.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V95
Recall Date: Aug 29, 2019
Consumer Complaints
521 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The instrument panel cluster (IPC) display has started flickering on and off, progressively getting worse until it goes dark. The problem is intermittent and seems to be happening more frequently over time. This issue is distracting when driving; the display shows critical vehicle information.
Corrective Action:
The instrument panel cluster (IPC) display has started flickering on and off, progressively getting worse until it goes dark. The problem is intermittent and seems to be happening more frequently over time. This issue is distracting when driving; the display shows critical vehicle information.
Additional Notes:
The instrument panel cluster (IPC) display has started flickering on and off, progressively getting worse until it goes dark. The problem is intermittent and seems to be happening more frequently over time. This issue is distracting when driving; the display shows critical vehicle information.
Mfg Campaign: 11651743
Recall Date: Mar 31, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2020 Jeep Gladiator. The contact stated that while driving at various speeds, the instrument cluster failed to display the mileage or safety warning information as intended. The local dealer was contacted. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 24V652000 (Electrical System); however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 74,000.
Corrective Action:
The contact owns a 2020 Jeep Gladiator. The contact stated that while driving at various speeds, the instrument cluster failed to display the mileage or safety warning information as intended. The local dealer was contacted. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 24V652000 (Electrical System); however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 74,000.
Additional Notes:
The contact owns a 2020 Jeep Gladiator. The contact stated that while driving at various speeds, the instrument cluster failed to display the mileage or safety warning information as intended. The local dealer was contacted. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 24V652000 (Electrical System); however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 74,000.
Mfg Campaign: 11651844
Recall Date: Mar 31, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Speed digital cluster screen dont work! At all started about 2 weeks ago
Corrective Action:
Speed digital cluster screen dont work! At all started about 2 weeks ago
Additional Notes:
Speed digital cluster screen dont work! At all started about 2 weeks ago
Mfg Campaign: 11651073
Recall Date: Mar 27, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The instrument panel cluster (IPC) display went blank and has not come back on. Similar to the description in recall number 24V652.
Corrective Action:
The instrument panel cluster (IPC) display went blank and has not come back on. Similar to the description in recall number 24V652.
Additional Notes:
The instrument panel cluster (IPC) display went blank and has not come back on. Similar to the description in recall number 24V652.
Mfg Campaign: 11650762
Recall Date: Mar 26, 2025
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Steering dampner. Causes steering to suddenly make the vehicle jerk to the left or the right when at speeds around 45 mph or higher making it a hazardious risk and safety concern for yourself and also other people.
Corrective Action:
Steering dampner. Causes steering to suddenly make the vehicle jerk to the left or the right when at speeds around 45 mph or higher making it a hazardious risk and safety concern for yourself and also other people.
Additional Notes:
Steering dampner. Causes steering to suddenly make the vehicle jerk to the left or the right when at speeds around 45 mph or higher making it a hazardious risk and safety concern for yourself and also other people.
Mfg Campaign: 11650877
Recall Date: Mar 26, 2025
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Rearview camera stays on while vehicle is going from reverse to drive causing a distraction an a safety concern
Corrective Action:
Rearview camera stays on while vehicle is going from reverse to drive causing a distraction an a safety concern
Additional Notes:
Rearview camera stays on while vehicle is going from reverse to drive causing a distraction an a safety concern
Mfg Campaign: 11650880
Recall Date: Mar 26, 2025
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Rearview camera stays on while vehicle is going from reverse to drive causing a distraction an a safety concern
Corrective Action:
Rearview camera stays on while vehicle is going from reverse to drive causing a distraction an a safety concern
Additional Notes:
Rearview camera stays on while vehicle is going from reverse to drive causing a distraction an a safety concern
Mfg Campaign: 11650880
Recall Date: Mar 26, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The LCD screen on the dash indicating special messages, fuel gauge, and speed readout malfunctioned and does not operate correctly. Another recall is in place but not for my specific Jeep.
Corrective Action:
The LCD screen on the dash indicating special messages, fuel gauge, and speed readout malfunctioned and does not operate correctly. Another recall is in place but not for my specific Jeep.
Additional Notes:
The LCD screen on the dash indicating special messages, fuel gauge, and speed readout malfunctioned and does not operate correctly. Another recall is in place but not for my specific Jeep.
Mfg Campaign: 11648900
Recall Date: Mar 18, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Loss speedometer and all dash gauges. Known problem on Forums; however NO TSB or Recall to fix issue. Plethora of CEL codes to include causing speed to not display on digital or analog indicators.
Corrective Action:
Loss speedometer and all dash gauges. Known problem on Forums; however NO TSB or Recall to fix issue. Plethora of CEL codes to include causing speed to not display on digital or analog indicators.
Additional Notes:
Loss speedometer and all dash gauges. Known problem on Forums; however NO TSB or Recall to fix issue. Plethora of CEL codes to include causing speed to not display on digital or analog indicators.
Mfg Campaign: 11649131
Recall Date: Mar 18, 2025
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Loss speedometer and all dash gauges. Known problem on Forums; however NO TSB or Recall to fix issue. Plethora of CEL codes to include causing speed to not display on digital or analog indicators.
Corrective Action:
Loss speedometer and all dash gauges. Known problem on Forums; however NO TSB or Recall to fix issue. Plethora of CEL codes to include causing speed to not display on digital or analog indicators.
Additional Notes:
Loss speedometer and all dash gauges. Known problem on Forums; however NO TSB or Recall to fix issue. Plethora of CEL codes to include causing speed to not display on digital or analog indicators.
Mfg Campaign: 11649131
Recall Date: Mar 18, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Loss speedometer and all dash gauges. Known problem on Forums; however NO TSB or Recall to fix issue. Plethora of CEL codes to include causing speed to not display on digital or analog indicators.
Corrective Action:
Loss speedometer and all dash gauges. Known problem on Forums; however NO TSB or Recall to fix issue. Plethora of CEL codes to include causing speed to not display on digital or analog indicators.
Additional Notes:
Loss speedometer and all dash gauges. Known problem on Forums; however NO TSB or Recall to fix issue. Plethora of CEL codes to include causing speed to not display on digital or analog indicators.
Mfg Campaign: 11649131
Recall Date: Mar 18, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Instrument panel with speedometer, gas gage and other components went black. It is available for inspection. My safety has been put at risk due to unknown conditions of vehicle through instrument panel. The problem has been confirmed by a dealer, I was initially told that it was just a "fluke" and it would never happen again, so it was not fixed. Now I find out there is a recall by Jeep, but my VIN number isn't involved. The instrument panel would initially blink and then it went completely black and stays that way.
Corrective Action:
Instrument panel with speedometer, gas gage and other components went black. It is available for inspection. My safety has been put at risk due to unknown conditions of vehicle through instrument panel. The problem has been confirmed by a dealer, I was initially told that it was just a "fluke" and it would never happen again, so it was not fixed. Now I find out there is a recall by Jeep, but my VIN number isn't involved. The instrument panel would initially blink and then it went completely black and stays that way.
Additional Notes:
Instrument panel with speedometer, gas gage and other components went black. It is available for inspection. My safety has been put at risk due to unknown conditions of vehicle through instrument panel. The problem has been confirmed by a dealer, I was initially told that it was just a "fluke" and it would never happen again, so it was not fixed. Now I find out there is a recall by Jeep, but my VIN number isn't involved. The instrument panel would initially blink and then it went completely black and stays that way.
Mfg Campaign: 11647383
Recall Date: Mar 10, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2020 Jeep Gladiator. The contact stated that while driving on two occasions at various speeds, the infotainment screen was flashing different colors before the screen went black. The contact stated that on both failures the screen illuminated after restarting the vehicle. The contact stated that after the third failure, the infotainment system failed to illuminate after restarting the vehicle. The vehicle was not taken to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 54,000.
Corrective Action:
The contact owns a 2020 Jeep Gladiator. The contact stated that while driving on two occasions at various speeds, the infotainment screen was flashing different colors before the screen went black. The contact stated that on both failures the screen illuminated after restarting the vehicle. The contact stated that after the third failure, the infotainment system failed to illuminate after restarting the vehicle. The vehicle was not taken to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 54,000.
Additional Notes:
The contact owns a 2020 Jeep Gladiator. The contact stated that while driving on two occasions at various speeds, the infotainment screen was flashing different colors before the screen went black. The contact stated that on both failures the screen illuminated after restarting the vehicle. The contact stated that after the third failure, the infotainment system failed to illuminate after restarting the vehicle. The vehicle was not taken to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 54,000.
Mfg Campaign: 11646933
Recall Date: Mar 7, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The gauge / instrument cluster failed and went black, unable to view vital information.
Corrective Action:
The gauge / instrument cluster failed and went black, unable to view vital information.
Additional Notes:
The gauge / instrument cluster failed and went black, unable to view vital information.
Mfg Campaign: 11646574
Recall Date: Mar 5, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2020 Jeep Gladiator. The contact stated that upon starting the vehicle, the instrument panel became translucent, and shortly afterward the display turned on and off independently. No warning lights were illuminated. The local dealer was contacted; however, the vehicle was not diagnosed. The VIN was not under recall. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 24V652000 (ELECTRICAL SYSTEM); as a possible cause for the failure. The manufacturer was not notified of the failure. The approximate failure mileage was 50,000.
Corrective Action:
The contact owns a 2020 Jeep Gladiator. The contact stated that upon starting the vehicle, the instrument panel became translucent, and shortly afterward the display turned on and off independently. No warning lights were illuminated. The local dealer was contacted; however, the vehicle was not diagnosed. The VIN was not under recall. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 24V652000 (ELECTRICAL SYSTEM); as a possible cause for the failure. The manufacturer was not notified of the failure. The approximate failure mileage was 50,000.
Additional Notes:
The contact owns a 2020 Jeep Gladiator. The contact stated that upon starting the vehicle, the instrument panel became translucent, and shortly afterward the display turned on and off independently. No warning lights were illuminated. The local dealer was contacted; however, the vehicle was not diagnosed. The VIN was not under recall. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 24V652000 (ELECTRICAL SYSTEM); as a possible cause for the failure. The manufacturer was not notified of the failure. The approximate failure mileage was 50,000.
Mfg Campaign: 11646078
Recall Date: Mar 3, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The 7" Instrument Panel cluster's digital display has gone completely blank. I see that the 3.5" version has been recalled on some years but not the 7". At least with the 3.5" model there is an analog gas gauge and temperature gauge, with the 7" all this is digital. Currently the only way for me to know how much gas I have is to rely on the Siriusxm Guardian feature which links to an iOS app that occasionally updates status. Anecdotal evidence points to a number of individuals, especially in the 2020 jeep Gladiator, that have this issue.
Corrective Action:
The 7" Instrument Panel cluster's digital display has gone completely blank. I see that the 3.5" version has been recalled on some years but not the 7". At least with the 3.5" model there is an analog gas gauge and temperature gauge, with the 7" all this is digital. Currently the only way for me to know how much gas I have is to rely on the Siriusxm Guardian feature which links to an iOS app that occasionally updates status. Anecdotal evidence points to a number of individuals, especially in the 2020 jeep Gladiator, that have this issue.
Additional Notes:
The 7" Instrument Panel cluster's digital display has gone completely blank. I see that the 3.5" version has been recalled on some years but not the 7". At least with the 3.5" model there is an analog gas gauge and temperature gauge, with the 7" all this is digital. Currently the only way for me to know how much gas I have is to rely on the Siriusxm Guardian feature which links to an iOS app that occasionally updates status. Anecdotal evidence points to a number of individuals, especially in the 2020 jeep Gladiator, that have this issue.
Mfg Campaign: 11645599
Recall Date: Feb 28, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Driver information cluster went blank. There are other complaints for this same item but recall does not cover my VIN.
Corrective Action:
Driver information cluster went blank. There are other complaints for this same item but recall does not cover my VIN.
Additional Notes:
Driver information cluster went blank. There are other complaints for this same item but recall does not cover my VIN.
Mfg Campaign: 11644981
Recall Date: Feb 26, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Cluster needs to be replaced mileage@ 116,630. Many other consumers have the same issue. However, no recalls have been issued.
Corrective Action:
Cluster needs to be replaced mileage@ 116,630. Many other consumers have the same issue. However, no recalls have been issued.
Additional Notes:
Cluster needs to be replaced mileage@ 116,630. Many other consumers have the same issue. However, no recalls have been issued.
Mfg Campaign: 11642747
Recall Date: Feb 14, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
There is already a recall for the 3.5" inch instrument cluster as seen here: [XXX] But there is definitely an issue with the 7" cluster as well. This just happened to me and you can see a bunch of other folks have complained about it with 7" [XXX] Looks like no one will warranty the 7" INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
There is already a recall for the 3.5" inch instrument cluster as seen here: [XXX] But there is definitely an issue with the 7" cluster as well. This just happened to me and you can see a bunch of other folks have complained about it with 7" [XXX] Looks like no one will warranty the 7" INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
There is already a recall for the 3.5" inch instrument cluster as seen here: [XXX] But there is definitely an issue with the 7" cluster as well. This just happened to me and you can see a bunch of other folks have complained about it with 7" [XXX] Looks like no one will warranty the 7" INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11641843
Recall Date: Feb 10, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle shut off spontaneously. All dash lights lit up. No steering, Could not turn .was able to drift to side of highway and avoid being hit from traffic. Would not start for 10 min. After manny attempts finally started but could not shift into gear. Errors on the dash. Had to turn off and on a few times to get going again.
Corrective Action:
Vehicle shut off spontaneously. All dash lights lit up. No steering, Could not turn .was able to drift to side of highway and avoid being hit from traffic. Would not start for 10 min. After manny attempts finally started but could not shift into gear. Errors on the dash. Had to turn off and on a few times to get going again.
Additional Notes:
Vehicle shut off spontaneously. All dash lights lit up. No steering, Could not turn .was able to drift to side of highway and avoid being hit from traffic. Would not start for 10 min. After manny attempts finally started but could not shift into gear. Errors on the dash. Had to turn off and on a few times to get going again.
Mfg Campaign: 11640720
Recall Date: Feb 4, 2025
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