Complaints & Recalls
Official Safety Recalls - Important!
18 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 30B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19A
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y01
Recall Date: Jan 28, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W67
Recall Date: Sep 24, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W30-W37
Recall Date: Apr 2, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W12
Recall Date: Mar 3, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator vehicles. The rear driveshafts may have been incorrectly assembled without grease in the monoblock joint.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V95
Recall Date: Aug 29, 2019
Consumer Complaints
521 ComplaintsChrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
THE DEAD ZONE IN THE STEERING WHEEL IS FAR GREATER THAN WHAT JEEP CLAIMS IT IS. THE STEERING WANDERS OR PULLS. THE DEALERSHIPS REFUSE TO DO ANYTHING BECAUSE 'ITS A JEEP THING'. NO ITS NOT. ITS A DEATH WISH THING. THE PROBLEM IS EITHER IN THE STEERING BOX OR THE TRAC BAR. BUT JEEP WONT FIX IT BECAUSE IT WOULD BE TOO EXPENSIVE.
Corrective Action:
THE DEAD ZONE IN THE STEERING WHEEL IS FAR GREATER THAN WHAT JEEP CLAIMS IT IS. THE STEERING WANDERS OR PULLS. THE DEALERSHIPS REFUSE TO DO ANYTHING BECAUSE 'ITS A JEEP THING'. NO ITS NOT. ITS A DEATH WISH THING. THE PROBLEM IS EITHER IN THE STEERING BOX OR THE TRAC BAR. BUT JEEP WONT FIX IT BECAUSE IT WOULD BE TOO EXPENSIVE.
Additional Notes:
THE DEAD ZONE IN THE STEERING WHEEL IS FAR GREATER THAN WHAT JEEP CLAIMS IT IS. THE STEERING WANDERS OR PULLS. THE DEALERSHIPS REFUSE TO DO ANYTHING BECAUSE 'ITS A JEEP THING'. NO ITS NOT. ITS A DEATH WISH THING. THE PROBLEM IS EITHER IN THE STEERING BOX OR THE TRAC BAR. BUT JEEP WONT FIX IT BECAUSE IT WOULD BE TOO EXPENSIVE.
Mfg Campaign: 11362135
Recall Date: Oct 1, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
AT HI-WAY SPEEDS VEHICLE PULLS OR SWAYS. WHEN YOU MOVE THE STEERING WHEEL TO CORRECT. IT'S EASY TO OVER CORRECT AS THE STEERING WHEEL SEEMS TO HAVE A DEAD SPOT.
Corrective Action:
AT HI-WAY SPEEDS VEHICLE PULLS OR SWAYS. WHEN YOU MOVE THE STEERING WHEEL TO CORRECT. IT'S EASY TO OVER CORRECT AS THE STEERING WHEEL SEEMS TO HAVE A DEAD SPOT.
Additional Notes:
AT HI-WAY SPEEDS VEHICLE PULLS OR SWAYS. WHEN YOU MOVE THE STEERING WHEEL TO CORRECT. IT'S EASY TO OVER CORRECT AS THE STEERING WHEEL SEEMS TO HAVE A DEAD SPOT.
Mfg Campaign: 11360441
Recall Date: Sep 22, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
VEHICLE WANDERS DURING NORMAL DRIVING ON HIGHWAYS, REQUIRING FREQUENT CORRECTION TO MAKE IT TRACK STRAIGHT. THERE IS ALSO EXCESSIVE PLAY (DEADSPOT) IN THE STEERING, WHICH REQUIRES APPROXIMATELY AN INCH OF STEERING WHEEL MOVEMENT BEFORE ANY MOVEMENT OR FEEDBACK IN PHYSICAL STEERING IS FELT. VEHICLE ALSO HAS A TENDENCY TO DRIFT/PULL TO THE RIGHT, REQUIRING CONSTANT (BUT SLIGHT) STEER TO THE LEFT. HAVE SCHEDULED DIAGNOSIS WITH THE DEALERSHIP.
Corrective Action:
VEHICLE WANDERS DURING NORMAL DRIVING ON HIGHWAYS, REQUIRING FREQUENT CORRECTION TO MAKE IT TRACK STRAIGHT. THERE IS ALSO EXCESSIVE PLAY (DEADSPOT) IN THE STEERING, WHICH REQUIRES APPROXIMATELY AN INCH OF STEERING WHEEL MOVEMENT BEFORE ANY MOVEMENT OR FEEDBACK IN PHYSICAL STEERING IS FELT. VEHICLE ALSO HAS A TENDENCY TO DRIFT/PULL TO THE RIGHT, REQUIRING CONSTANT (BUT SLIGHT) STEER TO THE LEFT. HAVE SCHEDULED DIAGNOSIS WITH THE DEALERSHIP.
Additional Notes:
VEHICLE WANDERS DURING NORMAL DRIVING ON HIGHWAYS, REQUIRING FREQUENT CORRECTION TO MAKE IT TRACK STRAIGHT. THERE IS ALSO EXCESSIVE PLAY (DEADSPOT) IN THE STEERING, WHICH REQUIRES APPROXIMATELY AN INCH OF STEERING WHEEL MOVEMENT BEFORE ANY MOVEMENT OR FEEDBACK IN PHYSICAL STEERING IS FELT. VEHICLE ALSO HAS A TENDENCY TO DRIFT/PULL TO THE RIGHT, REQUIRING CONSTANT (BUT SLIGHT) STEER TO THE LEFT. HAVE SCHEDULED DIAGNOSIS WITH THE DEALERSHIP.
Mfg Campaign: 11360276
Recall Date: Sep 21, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
ON THE HIGHWAY STEERING IS HORRENDOUS. SO MUCH WANDERING AND PULLING TO THE RIGHT. THE STEERING FEELS LIKE IT HAS EXCESS PLAY IN GENERAL. I FEEL UNSAFE DRIVING IN MY BRAND NEW JEEP GLADIATOR.
Corrective Action:
ON THE HIGHWAY STEERING IS HORRENDOUS. SO MUCH WANDERING AND PULLING TO THE RIGHT. THE STEERING FEELS LIKE IT HAS EXCESS PLAY IN GENERAL. I FEEL UNSAFE DRIVING IN MY BRAND NEW JEEP GLADIATOR.
Additional Notes:
ON THE HIGHWAY STEERING IS HORRENDOUS. SO MUCH WANDERING AND PULLING TO THE RIGHT. THE STEERING FEELS LIKE IT HAS EXCESS PLAY IN GENERAL. I FEEL UNSAFE DRIVING IN MY BRAND NEW JEEP GLADIATOR.
Mfg Campaign: 11360059
Recall Date: Sep 20, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
STARTING AT JUST OVER 100 MILES MY VEHICLE STARTED DISPLAYING A ELECTRONIC START/STOP SYSTEMS ERRORS AND THE CHECK ENGINE LIGHT CAME ONE. THE CEL WAS CAUSED BY ENGINE MISFIRES AND SHOW CODE P0300. I TOOK THE VEHICLE TO THE DEALERSHIP AND WAS TOLD THAT FCA WAS AWARE OF THE PROBLEM AND IT WAS WELL KNOW, BUT NO FIX IS AVAILABLE. THE MISFIRES CAUSE ENGINE STUMBLE AND INABILITY TO ACCELERATE AS EXPECTED WHEN PULLING OUT OR CROSSING ONCOMING TRAFFIC. THE NHTSA MAY WANT TO INVESTIGATE AS FCA DOES NOT HAVE AN ANSWER. THIS MAY BE A DEFECT IN MANUFACTURING OR SOFTWARE AND SEEMS TO BE LEADING TO OUTRIGHT ENGINE FAILURES FOR MODELS WITH MORE MILES. PHOTO ATTACHED SHOWING THE DASHBOARD WARNINGS THAT CONTINUE TO OCCUR.
Corrective Action:
STARTING AT JUST OVER 100 MILES MY VEHICLE STARTED DISPLAYING A ELECTRONIC START/STOP SYSTEMS ERRORS AND THE CHECK ENGINE LIGHT CAME ONE. THE CEL WAS CAUSED BY ENGINE MISFIRES AND SHOW CODE P0300. I TOOK THE VEHICLE TO THE DEALERSHIP AND WAS TOLD THAT FCA WAS AWARE OF THE PROBLEM AND IT WAS WELL KNOW, BUT NO FIX IS AVAILABLE. THE MISFIRES CAUSE ENGINE STUMBLE AND INABILITY TO ACCELERATE AS EXPECTED WHEN PULLING OUT OR CROSSING ONCOMING TRAFFIC. THE NHTSA MAY WANT TO INVESTIGATE AS FCA DOES NOT HAVE AN ANSWER. THIS MAY BE A DEFECT IN MANUFACTURING OR SOFTWARE AND SEEMS TO BE LEADING TO OUTRIGHT ENGINE FAILURES FOR MODELS WITH MORE MILES. PHOTO ATTACHED SHOWING THE DASHBOARD WARNINGS THAT CONTINUE TO OCCUR.
Additional Notes:
STARTING AT JUST OVER 100 MILES MY VEHICLE STARTED DISPLAYING A ELECTRONIC START/STOP SYSTEMS ERRORS AND THE CHECK ENGINE LIGHT CAME ONE. THE CEL WAS CAUSED BY ENGINE MISFIRES AND SHOW CODE P0300. I TOOK THE VEHICLE TO THE DEALERSHIP AND WAS TOLD THAT FCA WAS AWARE OF THE PROBLEM AND IT WAS WELL KNOW, BUT NO FIX IS AVAILABLE. THE MISFIRES CAUSE ENGINE STUMBLE AND INABILITY TO ACCELERATE AS EXPECTED WHEN PULLING OUT OR CROSSING ONCOMING TRAFFIC. THE NHTSA MAY WANT TO INVESTIGATE AS FCA DOES NOT HAVE AN ANSWER. THIS MAY BE A DEFECT IN MANUFACTURING OR SOFTWARE AND SEEMS TO BE LEADING TO OUTRIGHT ENGINE FAILURES FOR MODELS WITH MORE MILES. PHOTO ATTACHED SHOWING THE DASHBOARD WARNINGS THAT CONTINUE TO OCCUR.
Mfg Campaign: 11355403
Recall Date: Sep 16, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
STEERING IS LOOSE WHEN DRIVING AND VEHICLE 'WANDERS' WHAT I FEEL IS MORE THAN A MODERN DAY VEHICLE SHOULD. CAN CERTAINLY BE DANGEROUS IF NOT PAYING CLOSE ATTENTION. SOME DAYS ARE WORSE THAN OTHERS. STRANGE IN COMPARISON TO ANY OTHER VEHICLE I'VE OWNED.
Corrective Action:
STEERING IS LOOSE WHEN DRIVING AND VEHICLE 'WANDERS' WHAT I FEEL IS MORE THAN A MODERN DAY VEHICLE SHOULD. CAN CERTAINLY BE DANGEROUS IF NOT PAYING CLOSE ATTENTION. SOME DAYS ARE WORSE THAN OTHERS. STRANGE IN COMPARISON TO ANY OTHER VEHICLE I'VE OWNED.
Additional Notes:
STEERING IS LOOSE WHEN DRIVING AND VEHICLE 'WANDERS' WHAT I FEEL IS MORE THAN A MODERN DAY VEHICLE SHOULD. CAN CERTAINLY BE DANGEROUS IF NOT PAYING CLOSE ATTENTION. SOME DAYS ARE WORSE THAN OTHERS. STRANGE IN COMPARISON TO ANY OTHER VEHICLE I'VE OWNED.
Mfg Campaign: 11354511
Recall Date: Sep 11, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
IT IS VERY HARD TO KEEP THE JEEP GOING STRAIT DOWN THE ROAD AT SPEEDS OVER 30 MPH. VERY UNSAFE. I HAVE EVEN BEEN PULLED OVER BY POLICE.
Corrective Action:
IT IS VERY HARD TO KEEP THE JEEP GOING STRAIT DOWN THE ROAD AT SPEEDS OVER 30 MPH. VERY UNSAFE. I HAVE EVEN BEEN PULLED OVER BY POLICE.
Additional Notes:
IT IS VERY HARD TO KEEP THE JEEP GOING STRAIT DOWN THE ROAD AT SPEEDS OVER 30 MPH. VERY UNSAFE. I HAVE EVEN BEEN PULLED OVER BY POLICE.
Mfg Campaign: 11354152
Recall Date: Sep 10, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
ON MY 2020 JEEP GLADIATOR RUBICON ESS AND CHECK ENGINE LIGHT CAME ON AT 249 MILES. CHECK ENGINE LIGHT CODE WAS P0300 MULTIPLE CYLINDER MISFIRE. TOOK IT TO THE DEALER MONROE DODGE AND THEY REPLACED THE BATTERY FOR ESS AND DID A RECOMMENDED PCM FLASH FOR THE CHECK ENGINE LIGHT. I PULLED OUT OF THE DEALERSHIP AND CHECK ENGINE LIGHT WAS IMMEDIATELY BACK ON FOLLOWED BY ESS LIGHT. DEALER IMMEDIATELY HOOKED UP THE SCANNER AND THEY SAID THE P0300 MULTIPLE CYLINDER MISFIRE IS BACK ON. DEALER IS SAYING THEY HAVE TO TEAR INTO THE ENGINE. THIS SEEMS TO BE A PROBLEM WITH THESE VEHICLES THAT NHTSA SHOULD INVESTIGATE FOR MANUFACTURING DEFECT. SEEMS TO BE ONLY WITH THE ENGINES MADE IN SALTILLO SOUTH ENGINE PLANT IN MEXICO.
Corrective Action:
ON MY 2020 JEEP GLADIATOR RUBICON ESS AND CHECK ENGINE LIGHT CAME ON AT 249 MILES. CHECK ENGINE LIGHT CODE WAS P0300 MULTIPLE CYLINDER MISFIRE. TOOK IT TO THE DEALER MONROE DODGE AND THEY REPLACED THE BATTERY FOR ESS AND DID A RECOMMENDED PCM FLASH FOR THE CHECK ENGINE LIGHT. I PULLED OUT OF THE DEALERSHIP AND CHECK ENGINE LIGHT WAS IMMEDIATELY BACK ON FOLLOWED BY ESS LIGHT. DEALER IMMEDIATELY HOOKED UP THE SCANNER AND THEY SAID THE P0300 MULTIPLE CYLINDER MISFIRE IS BACK ON. DEALER IS SAYING THEY HAVE TO TEAR INTO THE ENGINE. THIS SEEMS TO BE A PROBLEM WITH THESE VEHICLES THAT NHTSA SHOULD INVESTIGATE FOR MANUFACTURING DEFECT. SEEMS TO BE ONLY WITH THE ENGINES MADE IN SALTILLO SOUTH ENGINE PLANT IN MEXICO.
Additional Notes:
ON MY 2020 JEEP GLADIATOR RUBICON ESS AND CHECK ENGINE LIGHT CAME ON AT 249 MILES. CHECK ENGINE LIGHT CODE WAS P0300 MULTIPLE CYLINDER MISFIRE. TOOK IT TO THE DEALER MONROE DODGE AND THEY REPLACED THE BATTERY FOR ESS AND DID A RECOMMENDED PCM FLASH FOR THE CHECK ENGINE LIGHT. I PULLED OUT OF THE DEALERSHIP AND CHECK ENGINE LIGHT WAS IMMEDIATELY BACK ON FOLLOWED BY ESS LIGHT. DEALER IMMEDIATELY HOOKED UP THE SCANNER AND THEY SAID THE P0300 MULTIPLE CYLINDER MISFIRE IS BACK ON. DEALER IS SAYING THEY HAVE TO TEAR INTO THE ENGINE. THIS SEEMS TO BE A PROBLEM WITH THESE VEHICLES THAT NHTSA SHOULD INVESTIGATE FOR MANUFACTURING DEFECT. SEEMS TO BE ONLY WITH THE ENGINES MADE IN SALTILLO SOUTH ENGINE PLANT IN MEXICO.
Mfg Campaign: 11352814
Recall Date: Sep 2, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
2020 JEEP GLADIATOR AT 1760 MILES NUMEROUS AUTO START STOP FAILURES WITH CHECK ENGINE LIGHT AND P300 CODE (ENGINE MISFIRE). TOOK TO THE DEALER AND WAS TOLD BAD GAS AND THEY RESET THE CODE. AT 1900 MILES AFTER NUMEROUS AUTO STOP START FAILURES CHECK ENGINE LIGHT BACK ON WITH NOTICEABLE MISFIRES ON COLD START. DEALER CHANGED COILS AND PLUGS. AT 2300 MILES CHECK ENGINE LIGHT BACK ON WITH NOTICEABLE MISFIRES. DEALER CHANGED EGR VALVE AND DID A SOFTWARE UPDATE. AT 2850 MILES CHECK ENGINE LIGHT BACK ON. DEALER DID ANOTHER SOFTWARE UPDATE. 2 DAYS AND 50 MILES LATER CHECK ENGINE LIGHT ON WITH NOTICEABLE MISFIRES. CURRENTLY AT THE DEALER FOR 10 DAYS LATER WITH NO FIX IN SIGHT. MANY GLADIATORS HAVE THIS MISFIRE PROBLEM.
Corrective Action:
2020 JEEP GLADIATOR AT 1760 MILES NUMEROUS AUTO START STOP FAILURES WITH CHECK ENGINE LIGHT AND P300 CODE (ENGINE MISFIRE). TOOK TO THE DEALER AND WAS TOLD BAD GAS AND THEY RESET THE CODE. AT 1900 MILES AFTER NUMEROUS AUTO STOP START FAILURES CHECK ENGINE LIGHT BACK ON WITH NOTICEABLE MISFIRES ON COLD START. DEALER CHANGED COILS AND PLUGS. AT 2300 MILES CHECK ENGINE LIGHT BACK ON WITH NOTICEABLE MISFIRES. DEALER CHANGED EGR VALVE AND DID A SOFTWARE UPDATE. AT 2850 MILES CHECK ENGINE LIGHT BACK ON. DEALER DID ANOTHER SOFTWARE UPDATE. 2 DAYS AND 50 MILES LATER CHECK ENGINE LIGHT ON WITH NOTICEABLE MISFIRES. CURRENTLY AT THE DEALER FOR 10 DAYS LATER WITH NO FIX IN SIGHT. MANY GLADIATORS HAVE THIS MISFIRE PROBLEM.
Additional Notes:
2020 JEEP GLADIATOR AT 1760 MILES NUMEROUS AUTO START STOP FAILURES WITH CHECK ENGINE LIGHT AND P300 CODE (ENGINE MISFIRE). TOOK TO THE DEALER AND WAS TOLD BAD GAS AND THEY RESET THE CODE. AT 1900 MILES AFTER NUMEROUS AUTO STOP START FAILURES CHECK ENGINE LIGHT BACK ON WITH NOTICEABLE MISFIRES ON COLD START. DEALER CHANGED COILS AND PLUGS. AT 2300 MILES CHECK ENGINE LIGHT BACK ON WITH NOTICEABLE MISFIRES. DEALER CHANGED EGR VALVE AND DID A SOFTWARE UPDATE. AT 2850 MILES CHECK ENGINE LIGHT BACK ON. DEALER DID ANOTHER SOFTWARE UPDATE. 2 DAYS AND 50 MILES LATER CHECK ENGINE LIGHT ON WITH NOTICEABLE MISFIRES. CURRENTLY AT THE DEALER FOR 10 DAYS LATER WITH NO FIX IN SIGHT. MANY GLADIATORS HAVE THIS MISFIRE PROBLEM.
Mfg Campaign: 11352462
Recall Date: Sep 1, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
VEHICLE WANDERS DURING NORMAL DRIVING ON HIGHWAYS, REQUIRING FREQUENT CORRECTION TO MAKE IT TRACK STRAIGHT. THERE IS ALSO EXCESSIVE PLAY (DEADSPOT) IN THE STEERING, WHICH REQUIRES APPROXIMATELY AN INCH OF STEERING WHEEL MOVEMENT BEFORE ANY MOVEMENT OR FEEDBACK IN PHYSICAL STEERING IS FELT. VEHICLE ALSO HAS A TENDENCY TO DRIFT/PULL TO THE RIGHT, REQUIRING CONSTANT (BUT SLIGHT) STEER TO THE LEFT. VEHICLE, AT THE TIME OF THIS REPORT, HAS 1456 MILES. IT IS WITH THE DEALER TO DIAGNOSE. I HAVE REFERENCED FCA'S TSB 08-074-20 TO THE SERVICE ADVISOR. VEHICLE HAS FACTORY SUSPENSION, TIRES/WHEELS, AND STEERING COMPONENTS.
Corrective Action:
VEHICLE WANDERS DURING NORMAL DRIVING ON HIGHWAYS, REQUIRING FREQUENT CORRECTION TO MAKE IT TRACK STRAIGHT. THERE IS ALSO EXCESSIVE PLAY (DEADSPOT) IN THE STEERING, WHICH REQUIRES APPROXIMATELY AN INCH OF STEERING WHEEL MOVEMENT BEFORE ANY MOVEMENT OR FEEDBACK IN PHYSICAL STEERING IS FELT. VEHICLE ALSO HAS A TENDENCY TO DRIFT/PULL TO THE RIGHT, REQUIRING CONSTANT (BUT SLIGHT) STEER TO THE LEFT. VEHICLE, AT THE TIME OF THIS REPORT, HAS 1456 MILES. IT IS WITH THE DEALER TO DIAGNOSE. I HAVE REFERENCED FCA'S TSB 08-074-20 TO THE SERVICE ADVISOR. VEHICLE HAS FACTORY SUSPENSION, TIRES/WHEELS, AND STEERING COMPONENTS.
Additional Notes:
VEHICLE WANDERS DURING NORMAL DRIVING ON HIGHWAYS, REQUIRING FREQUENT CORRECTION TO MAKE IT TRACK STRAIGHT. THERE IS ALSO EXCESSIVE PLAY (DEADSPOT) IN THE STEERING, WHICH REQUIRES APPROXIMATELY AN INCH OF STEERING WHEEL MOVEMENT BEFORE ANY MOVEMENT OR FEEDBACK IN PHYSICAL STEERING IS FELT. VEHICLE ALSO HAS A TENDENCY TO DRIFT/PULL TO THE RIGHT, REQUIRING CONSTANT (BUT SLIGHT) STEER TO THE LEFT. VEHICLE, AT THE TIME OF THIS REPORT, HAS 1456 MILES. IT IS WITH THE DEALER TO DIAGNOSE. I HAVE REFERENCED FCA'S TSB 08-074-20 TO THE SERVICE ADVISOR. VEHICLE HAS FACTORY SUSPENSION, TIRES/WHEELS, AND STEERING COMPONENTS.
Mfg Campaign: 11352537
Recall Date: Sep 1, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2020 JEEP GLADIATOR. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE WOULD GO SIDE TO SIDE, WHICH CAUSED THE VEHICLE TO BE DIFFICULT TO MAINTAIN STRAIGHT. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO TWO LOCAL DEALERS (FOX CHRYSLER DODGE JEEP RAM LOCATED AT 346 GRANT AVENUE RD, AUBURN, NY 13021 AND THE SECOND DEALER UNKNOWN) WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS PERFORMING AS DESIGNED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND FILED A CASE. THE FAILURE MILEAGE WAS APPROXIMATELY 130.
Corrective Action:
TL* THE CONTACT OWNS A 2020 JEEP GLADIATOR. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE WOULD GO SIDE TO SIDE, WHICH CAUSED THE VEHICLE TO BE DIFFICULT TO MAINTAIN STRAIGHT. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO TWO LOCAL DEALERS (FOX CHRYSLER DODGE JEEP RAM LOCATED AT 346 GRANT AVENUE RD, AUBURN, NY 13021 AND THE SECOND DEALER UNKNOWN) WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS PERFORMING AS DESIGNED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND FILED A CASE. THE FAILURE MILEAGE WAS APPROXIMATELY 130.
Additional Notes:
TL* THE CONTACT OWNS A 2020 JEEP GLADIATOR. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE WOULD GO SIDE TO SIDE, WHICH CAUSED THE VEHICLE TO BE DIFFICULT TO MAINTAIN STRAIGHT. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO TWO LOCAL DEALERS (FOX CHRYSLER DODGE JEEP RAM LOCATED AT 346 GRANT AVENUE RD, AUBURN, NY 13021 AND THE SECOND DEALER UNKNOWN) WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS PERFORMING AS DESIGNED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND FILED A CASE. THE FAILURE MILEAGE WAS APPROXIMATELY 130.
Mfg Campaign: 11351631
Recall Date: Aug 27, 2020
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
TL* THE CONTACT OWNS A 2020 JEEP GLADIATOR. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE WOULD GO SIDE TO SIDE, WHICH CAUSED THE VEHICLE TO BE DIFFICULT TO MAINTAIN STRAIGHT. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO TWO LOCAL DEALERS (FOX CHRYSLER DODGE JEEP RAM LOCATED AT 346 GRANT AVENUE RD, AUBURN, NY 13021 AND THE SECOND DEALER UNKNOWN) WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS PERFORMING AS DESIGNED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND FILED A CASE. THE FAILURE MILEAGE WAS APPROXIMATELY 130.
Corrective Action:
TL* THE CONTACT OWNS A 2020 JEEP GLADIATOR. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE WOULD GO SIDE TO SIDE, WHICH CAUSED THE VEHICLE TO BE DIFFICULT TO MAINTAIN STRAIGHT. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO TWO LOCAL DEALERS (FOX CHRYSLER DODGE JEEP RAM LOCATED AT 346 GRANT AVENUE RD, AUBURN, NY 13021 AND THE SECOND DEALER UNKNOWN) WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS PERFORMING AS DESIGNED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND FILED A CASE. THE FAILURE MILEAGE WAS APPROXIMATELY 130.
Additional Notes:
TL* THE CONTACT OWNS A 2020 JEEP GLADIATOR. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE WOULD GO SIDE TO SIDE, WHICH CAUSED THE VEHICLE TO BE DIFFICULT TO MAINTAIN STRAIGHT. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO TWO LOCAL DEALERS (FOX CHRYSLER DODGE JEEP RAM LOCATED AT 346 GRANT AVENUE RD, AUBURN, NY 13021 AND THE SECOND DEALER UNKNOWN) WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS PERFORMING AS DESIGNED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND FILED A CASE. THE FAILURE MILEAGE WAS APPROXIMATELY 130.
Mfg Campaign: 11351631
Recall Date: Aug 27, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
AUTO START/STOP UNAVAILABLE WARNING LIGHT ON COLD START. ROUGH ENGINE IDLE UNTIL UP TO TEMPERATURE. CHECK ENGINE LIGHT ON NEXT COLD START. CODE P0300 (MULTIPLE CYLINDER MISFIRE). THIS HAD HAPPENED SEVERAL TIMES. THIS IS MY THIRD TIME TAKING IT IN AND NOW THEY ARE TEARING DOWN THE ENGINE ON A TRUCK WITH 1000 MILES ON IT. EVERY OCCURANCE WAS COLD START ON ENGINE AND AFTER PUTTING TRUCK INTO GEAR AT LOW SPEED.
Corrective Action:
AUTO START/STOP UNAVAILABLE WARNING LIGHT ON COLD START. ROUGH ENGINE IDLE UNTIL UP TO TEMPERATURE. CHECK ENGINE LIGHT ON NEXT COLD START. CODE P0300 (MULTIPLE CYLINDER MISFIRE). THIS HAD HAPPENED SEVERAL TIMES. THIS IS MY THIRD TIME TAKING IT IN AND NOW THEY ARE TEARING DOWN THE ENGINE ON A TRUCK WITH 1000 MILES ON IT. EVERY OCCURANCE WAS COLD START ON ENGINE AND AFTER PUTTING TRUCK INTO GEAR AT LOW SPEED.
Additional Notes:
AUTO START/STOP UNAVAILABLE WARNING LIGHT ON COLD START. ROUGH ENGINE IDLE UNTIL UP TO TEMPERATURE. CHECK ENGINE LIGHT ON NEXT COLD START. CODE P0300 (MULTIPLE CYLINDER MISFIRE). THIS HAD HAPPENED SEVERAL TIMES. THIS IS MY THIRD TIME TAKING IT IN AND NOW THEY ARE TEARING DOWN THE ENGINE ON A TRUCK WITH 1000 MILES ON IT. EVERY OCCURANCE WAS COLD START ON ENGINE AND AFTER PUTTING TRUCK INTO GEAR AT LOW SPEED.
Mfg Campaign: 11351408
Recall Date: Aug 26, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
VEHICLE WANDERS ON ROAD AT SPEEDS OVER 30 MPH. SLACK IN STEERING WHEEL. USUALLY VEERS TO RIGHT. CONSTANT STEERING ADJUSTMENT WHILE DRIVING IS MANDATORY. ONCE IT STARTS IT'S A BACK AND FORTH CORRECTION IN BETWEEN LANE MARKERS. SOMETIMES LEAVING LANE INTO ON COMING TRAFFIC OR SOFT SHOULDER. AT HIGHWAY SPEEDS AND WHILE IN CITY.
Corrective Action:
VEHICLE WANDERS ON ROAD AT SPEEDS OVER 30 MPH. SLACK IN STEERING WHEEL. USUALLY VEERS TO RIGHT. CONSTANT STEERING ADJUSTMENT WHILE DRIVING IS MANDATORY. ONCE IT STARTS IT'S A BACK AND FORTH CORRECTION IN BETWEEN LANE MARKERS. SOMETIMES LEAVING LANE INTO ON COMING TRAFFIC OR SOFT SHOULDER. AT HIGHWAY SPEEDS AND WHILE IN CITY.
Additional Notes:
VEHICLE WANDERS ON ROAD AT SPEEDS OVER 30 MPH. SLACK IN STEERING WHEEL. USUALLY VEERS TO RIGHT. CONSTANT STEERING ADJUSTMENT WHILE DRIVING IS MANDATORY. ONCE IT STARTS IT'S A BACK AND FORTH CORRECTION IN BETWEEN LANE MARKERS. SOMETIMES LEAVING LANE INTO ON COMING TRAFFIC OR SOFT SHOULDER. AT HIGHWAY SPEEDS AND WHILE IN CITY.
Mfg Campaign: 11350761
Recall Date: Aug 22, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
PURCHASED A 2020 JEEP GLADIATOR RUBICON. I NOTICED THE STEERING IS VERY DIFFICULT TO KEEP THE VEHICLE WITHIN THE LANE. THE RESPONSE IS UNPREDICTABLE, AS I ASSUMED I WOULD GET USED TO THE STEERING OVER SEVERAL WEEKS OF DRIVING. NOW WITH SEVERAL MONTHS OF DRIVING, I STILL HAVE DIFFICULTY DRIVING WITHIN THE LANE. PROBLEM IS WORSENED AT HIGHWAY SPEEDS. REVERSE STEERING IS REQUIRED WHEN EXITING A TURN ON THE FREEWAY. WHILE DRIVING STRAIGHT, THE VEHICLE WILL DRIFT OUT OF THE LANE REGULARLY. TAKEN TO THE DEALERSHIP WITH NO EFFECTIVE SOLUTIONS YET. STEERING DAMPER HAS BEEN REPLACED, BUT DID NOTHING TO IMPROVE THE SITUATION.
Corrective Action:
PURCHASED A 2020 JEEP GLADIATOR RUBICON. I NOTICED THE STEERING IS VERY DIFFICULT TO KEEP THE VEHICLE WITHIN THE LANE. THE RESPONSE IS UNPREDICTABLE, AS I ASSUMED I WOULD GET USED TO THE STEERING OVER SEVERAL WEEKS OF DRIVING. NOW WITH SEVERAL MONTHS OF DRIVING, I STILL HAVE DIFFICULTY DRIVING WITHIN THE LANE. PROBLEM IS WORSENED AT HIGHWAY SPEEDS. REVERSE STEERING IS REQUIRED WHEN EXITING A TURN ON THE FREEWAY. WHILE DRIVING STRAIGHT, THE VEHICLE WILL DRIFT OUT OF THE LANE REGULARLY. TAKEN TO THE DEALERSHIP WITH NO EFFECTIVE SOLUTIONS YET. STEERING DAMPER HAS BEEN REPLACED, BUT DID NOTHING TO IMPROVE THE SITUATION.
Additional Notes:
PURCHASED A 2020 JEEP GLADIATOR RUBICON. I NOTICED THE STEERING IS VERY DIFFICULT TO KEEP THE VEHICLE WITHIN THE LANE. THE RESPONSE IS UNPREDICTABLE, AS I ASSUMED I WOULD GET USED TO THE STEERING OVER SEVERAL WEEKS OF DRIVING. NOW WITH SEVERAL MONTHS OF DRIVING, I STILL HAVE DIFFICULTY DRIVING WITHIN THE LANE. PROBLEM IS WORSENED AT HIGHWAY SPEEDS. REVERSE STEERING IS REQUIRED WHEN EXITING A TURN ON THE FREEWAY. WHILE DRIVING STRAIGHT, THE VEHICLE WILL DRIFT OUT OF THE LANE REGULARLY. TAKEN TO THE DEALERSHIP WITH NO EFFECTIVE SOLUTIONS YET. STEERING DAMPER HAS BEEN REPLACED, BUT DID NOTHING TO IMPROVE THE SITUATION.
Mfg Campaign: 11350032
Recall Date: Aug 18, 2020
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
TL* THE CONTACT OWNED A 2020 JEEP GLADIATOR. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, FLAMES WERE COMING FROM THE BED OF VEHICLE TOWARDS TO THE CAB. THE CONTACT WAS ABLE TO PULL OVER THE VEHICLE AND JUMP OUT. THE CONTACT STATED THE FIRE WAS EXTINGUISH BY THE FIRE DEPARTMENT. A FIRE DEPARTMENT REPORT WAS FILED WHICH STATED THE FIRE STARTED UNDERNEATH THE BED OF VEHICLE. THE INSURANCE ADJUSTER DEEMED THE VEHICLE A TOTAL LOSS. THE CONTACT STATED LOCAL DEALER AND MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. A CASE WAS FILED WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 12,900.*DT*LN*JB*JB*DT*JB
Corrective Action:
TL* THE CONTACT OWNED A 2020 JEEP GLADIATOR. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, FLAMES WERE COMING FROM THE BED OF VEHICLE TOWARDS TO THE CAB. THE CONTACT WAS ABLE TO PULL OVER THE VEHICLE AND JUMP OUT. THE CONTACT STATED THE FIRE WAS EXTINGUISH BY THE FIRE DEPARTMENT. A FIRE DEPARTMENT REPORT WAS FILED WHICH STATED THE FIRE STARTED UNDERNEATH THE BED OF VEHICLE. THE INSURANCE ADJUSTER DEEMED THE VEHICLE A TOTAL LOSS. THE CONTACT STATED LOCAL DEALER AND MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. A CASE WAS FILED WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 12,900.*DT*LN*JB*JB*DT*JB
Additional Notes:
TL* THE CONTACT OWNED A 2020 JEEP GLADIATOR. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, FLAMES WERE COMING FROM THE BED OF VEHICLE TOWARDS TO THE CAB. THE CONTACT WAS ABLE TO PULL OVER THE VEHICLE AND JUMP OUT. THE CONTACT STATED THE FIRE WAS EXTINGUISH BY THE FIRE DEPARTMENT. A FIRE DEPARTMENT REPORT WAS FILED WHICH STATED THE FIRE STARTED UNDERNEATH THE BED OF VEHICLE. THE INSURANCE ADJUSTER DEEMED THE VEHICLE A TOTAL LOSS. THE CONTACT STATED LOCAL DEALER AND MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. A CASE WAS FILED WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 12,900.*DT*LN*JB*JB*DT*JB
Mfg Campaign: 11350071
Recall Date: Aug 18, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
AS I WAS DRIVING MY 2020 JEEP GLADIATOR WITH ONLY 460 MILES DOWN I-95 BETWEEN NEW SMYRNA BEACH AND TITUSVILLE. THE TRUCK KEPT WANDERING INTO PASSING LANE AS I WAS ON CRUISE CONTROL AND HAD TO KEEP CORRECTING TO KEEP FROM INTRUDING INTO OTHER LANE. I HAVE DRIVEN MANY JEEPS BEFORE AND EVEN OLDER WRANGLERS NEVER FELT SO LOOSE. THIS IS DANGEROUS !
Corrective Action:
AS I WAS DRIVING MY 2020 JEEP GLADIATOR WITH ONLY 460 MILES DOWN I-95 BETWEEN NEW SMYRNA BEACH AND TITUSVILLE. THE TRUCK KEPT WANDERING INTO PASSING LANE AS I WAS ON CRUISE CONTROL AND HAD TO KEEP CORRECTING TO KEEP FROM INTRUDING INTO OTHER LANE. I HAVE DRIVEN MANY JEEPS BEFORE AND EVEN OLDER WRANGLERS NEVER FELT SO LOOSE. THIS IS DANGEROUS !
Additional Notes:
AS I WAS DRIVING MY 2020 JEEP GLADIATOR WITH ONLY 460 MILES DOWN I-95 BETWEEN NEW SMYRNA BEACH AND TITUSVILLE. THE TRUCK KEPT WANDERING INTO PASSING LANE AS I WAS ON CRUISE CONTROL AND HAD TO KEEP CORRECTING TO KEEP FROM INTRUDING INTO OTHER LANE. I HAVE DRIVEN MANY JEEPS BEFORE AND EVEN OLDER WRANGLERS NEVER FELT SO LOOSE. THIS IS DANGEROUS !
Mfg Campaign: 11350131
Recall Date: Aug 18, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
MY JEEP GLADIATOR OVERLAND MODEL HAS ALWAYS HAD AN ISSUE WANDERING ON THE ROAD AND PULLING TO THE RIGHT, EVEN AFTER AN ALIGNMENT. JEEP HAS ISSUED A TSB 08-074-20 AND I HAVE CALLED ROCKIE WILLIAMS JEEP IN MT JULIET, TN. THEY HAVE SAID THIS DOESN'T APPLY TO MY JEEP EVEN THOUGH I DEFINITELY HAVE THE STEERING BOX PART #68418449AE THAT SHOULD BE REPLACED WITH PART #68507576AA PER THE TSB.
Corrective Action:
MY JEEP GLADIATOR OVERLAND MODEL HAS ALWAYS HAD AN ISSUE WANDERING ON THE ROAD AND PULLING TO THE RIGHT, EVEN AFTER AN ALIGNMENT. JEEP HAS ISSUED A TSB 08-074-20 AND I HAVE CALLED ROCKIE WILLIAMS JEEP IN MT JULIET, TN. THEY HAVE SAID THIS DOESN'T APPLY TO MY JEEP EVEN THOUGH I DEFINITELY HAVE THE STEERING BOX PART #68418449AE THAT SHOULD BE REPLACED WITH PART #68507576AA PER THE TSB.
Additional Notes:
MY JEEP GLADIATOR OVERLAND MODEL HAS ALWAYS HAD AN ISSUE WANDERING ON THE ROAD AND PULLING TO THE RIGHT, EVEN AFTER AN ALIGNMENT. JEEP HAS ISSUED A TSB 08-074-20 AND I HAVE CALLED ROCKIE WILLIAMS JEEP IN MT JULIET, TN. THEY HAVE SAID THIS DOESN'T APPLY TO MY JEEP EVEN THOUGH I DEFINITELY HAVE THE STEERING BOX PART #68418449AE THAT SHOULD BE REPLACED WITH PART #68507576AA PER THE TSB.
Mfg Campaign: 11349225
Recall Date: Aug 14, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
ENGINE LIGHT HAD BEEN ON SINCE A FEW DAYS AFTER PURCHASE. IT'S BEEN IN THE SHOP FOR 3 DAYS NOW, AND SERVICE DEPARTMENT AT DEALERSHIP WAS TOLD, BY THE ENGINEERS, NOT TO RELEASE IT UNTIL THEY HEARD BACK FROM THEM. I UNDERSTAND THAT THERE ARE TWO OTHER JEEPS AT SAME DEALERSHIP WITH SAME PROBLEM. IT WAS PURCHASED ON JULY 25, AND WITHIN A WEEK THE LIGHT CAME ON EVERY TIME IF DROVE IT
Corrective Action:
ENGINE LIGHT HAD BEEN ON SINCE A FEW DAYS AFTER PURCHASE. IT'S BEEN IN THE SHOP FOR 3 DAYS NOW, AND SERVICE DEPARTMENT AT DEALERSHIP WAS TOLD, BY THE ENGINEERS, NOT TO RELEASE IT UNTIL THEY HEARD BACK FROM THEM. I UNDERSTAND THAT THERE ARE TWO OTHER JEEPS AT SAME DEALERSHIP WITH SAME PROBLEM. IT WAS PURCHASED ON JULY 25, AND WITHIN A WEEK THE LIGHT CAME ON EVERY TIME IF DROVE IT
Additional Notes:
ENGINE LIGHT HAD BEEN ON SINCE A FEW DAYS AFTER PURCHASE. IT'S BEEN IN THE SHOP FOR 3 DAYS NOW, AND SERVICE DEPARTMENT AT DEALERSHIP WAS TOLD, BY THE ENGINEERS, NOT TO RELEASE IT UNTIL THEY HEARD BACK FROM THEM. I UNDERSTAND THAT THERE ARE TWO OTHER JEEPS AT SAME DEALERSHIP WITH SAME PROBLEM. IT WAS PURCHASED ON JULY 25, AND WITHIN A WEEK THE LIGHT CAME ON EVERY TIME IF DROVE IT
Mfg Campaign: 11349082
Recall Date: Aug 13, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
ENGINE LIGHT HAD BEEN ON SINCE A FEW DAYS AFTER PURCHASE. IT'S BEEN IN THE SHOP FOR 3 DAYS NOW, AND SERVICE DEPARTMENT AT DEALERSHIP WAS TOLD, BY THE ENGINEERS, NOT TO RELEASE IT UNTIL THEY HEARD BACK FROM THEM. I UNDERSTAND THAT THERE ARE TWO OTHER JEEPS AT SAME DEALERSHIP WITH SAME PROBLEM. IT WAS PURCHASED ON JULY 25, AND WITHIN A WEEK THE LIGHT CAME ON EVERY TIME IF DROVE IT
Corrective Action:
ENGINE LIGHT HAD BEEN ON SINCE A FEW DAYS AFTER PURCHASE. IT'S BEEN IN THE SHOP FOR 3 DAYS NOW, AND SERVICE DEPARTMENT AT DEALERSHIP WAS TOLD, BY THE ENGINEERS, NOT TO RELEASE IT UNTIL THEY HEARD BACK FROM THEM. I UNDERSTAND THAT THERE ARE TWO OTHER JEEPS AT SAME DEALERSHIP WITH SAME PROBLEM. IT WAS PURCHASED ON JULY 25, AND WITHIN A WEEK THE LIGHT CAME ON EVERY TIME IF DROVE IT
Additional Notes:
ENGINE LIGHT HAD BEEN ON SINCE A FEW DAYS AFTER PURCHASE. IT'S BEEN IN THE SHOP FOR 3 DAYS NOW, AND SERVICE DEPARTMENT AT DEALERSHIP WAS TOLD, BY THE ENGINEERS, NOT TO RELEASE IT UNTIL THEY HEARD BACK FROM THEM. I UNDERSTAND THAT THERE ARE TWO OTHER JEEPS AT SAME DEALERSHIP WITH SAME PROBLEM. IT WAS PURCHASED ON JULY 25, AND WITHIN A WEEK THE LIGHT CAME ON EVERY TIME IF DROVE IT
Mfg Campaign: 11349082
Recall Date: Aug 13, 2020
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
Recent Articles
Jeep Grand Cherokee Head Restraint Problem
Chrysler (FCA US, LLC) has announced a safety issue affecting certain 2023–2024 Jeep Grand Ch ...
Aug 1, 2025Fuel Injector Problem: 2021-2024 Ford Bronco Sport and 2020-2022 Ford Escape
If you own a 2021-2024 Ford Bronco Sport or 2020-2022 Ford Escape equipped with a 1.5L Dragon GTDI e ...
Jul 28, 2025Airbag Problem Affects 2022-2025 Chrysler Pacifica and Voyager Vehicles
If you own a Chrysler Pacifica or Voyager, your vehicle may be equipped with defective side curtain ...
Jul 24, 2025