Complaints & Recalls
Official Safety Recalls - Important!
18 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 30B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19A
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y01
Recall Date: Jan 28, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W67
Recall Date: Sep 24, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W30-W37
Recall Date: Apr 2, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W12
Recall Date: Mar 3, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator vehicles. The rear driveshafts may have been incorrectly assembled without grease in the monoblock joint.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V95
Recall Date: Aug 29, 2019
Consumer Complaints
521 ComplaintsChrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
SINCE PURCHASE THIS VEHICLE HAS HAD LOOSE AND UNRESPONSIVE STEERING. IT CURRENTLY HAS 1600 MILES AND HAS BEEN IN THE SHOP MULTIPLE TIMES. I AM TOLD THE STEERING GEAR NEEDS TO BE REPLACED UNDER A CAMPAIGN HOWEVER THERE IS NO DECAL AS OF YET. JEEP DOES NOT HAVE THE REQUIRED PARTS IN STOCK AND I AM BEING TOLD IT MAY BE MONTHS UNTIL A REPAIR IS AVAILABLE FOR MY VEHICLE. I ALSO HAVE A PROBLEM WITH THE U CONNECT SYSTEM CRASHING WHICH ALSO CONTROLS MOST OF THE INTERIOR OF THE VEHICLE AND RENDERS MOST OF THOSE ITEMS LIKE THE HVAC INOPERABLE UNTIL THE SYSTEM IS RESET. BOTH OF THESE ISSUES ARE CONSTANTLY PRESENT. THE STEERING ISSUE IS A NUSSINACE BELOW 40MPH AND NEARLY UNCONTROLLABLE AT HIGHWAY SPEEDS. I FEEL COMPLETELY UNSAFE IN THE VEHICLE. THE STEERING WHEEL SITS APPROX 15-20 DEGREES TO THE LEFT TO GO STRAIGHT AND YOU CAN MOVE THE WHEEL THE SAME DISTANCE TO THE RIGHT BEFORE IT REACTS. TO MAINTAIN A STRAIGHT LINE YOU MUST CONSTANTLY OVER CORRECT THE WHEEL.
Corrective Action:
SINCE PURCHASE THIS VEHICLE HAS HAD LOOSE AND UNRESPONSIVE STEERING. IT CURRENTLY HAS 1600 MILES AND HAS BEEN IN THE SHOP MULTIPLE TIMES. I AM TOLD THE STEERING GEAR NEEDS TO BE REPLACED UNDER A CAMPAIGN HOWEVER THERE IS NO DECAL AS OF YET. JEEP DOES NOT HAVE THE REQUIRED PARTS IN STOCK AND I AM BEING TOLD IT MAY BE MONTHS UNTIL A REPAIR IS AVAILABLE FOR MY VEHICLE. I ALSO HAVE A PROBLEM WITH THE U CONNECT SYSTEM CRASHING WHICH ALSO CONTROLS MOST OF THE INTERIOR OF THE VEHICLE AND RENDERS MOST OF THOSE ITEMS LIKE THE HVAC INOPERABLE UNTIL THE SYSTEM IS RESET. BOTH OF THESE ISSUES ARE CONSTANTLY PRESENT. THE STEERING ISSUE IS A NUSSINACE BELOW 40MPH AND NEARLY UNCONTROLLABLE AT HIGHWAY SPEEDS. I FEEL COMPLETELY UNSAFE IN THE VEHICLE. THE STEERING WHEEL SITS APPROX 15-20 DEGREES TO THE LEFT TO GO STRAIGHT AND YOU CAN MOVE THE WHEEL THE SAME DISTANCE TO THE RIGHT BEFORE IT REACTS. TO MAINTAIN A STRAIGHT LINE YOU MUST CONSTANTLY OVER CORRECT THE WHEEL.
Additional Notes:
SINCE PURCHASE THIS VEHICLE HAS HAD LOOSE AND UNRESPONSIVE STEERING. IT CURRENTLY HAS 1600 MILES AND HAS BEEN IN THE SHOP MULTIPLE TIMES. I AM TOLD THE STEERING GEAR NEEDS TO BE REPLACED UNDER A CAMPAIGN HOWEVER THERE IS NO DECAL AS OF YET. JEEP DOES NOT HAVE THE REQUIRED PARTS IN STOCK AND I AM BEING TOLD IT MAY BE MONTHS UNTIL A REPAIR IS AVAILABLE FOR MY VEHICLE. I ALSO HAVE A PROBLEM WITH THE U CONNECT SYSTEM CRASHING WHICH ALSO CONTROLS MOST OF THE INTERIOR OF THE VEHICLE AND RENDERS MOST OF THOSE ITEMS LIKE THE HVAC INOPERABLE UNTIL THE SYSTEM IS RESET. BOTH OF THESE ISSUES ARE CONSTANTLY PRESENT. THE STEERING ISSUE IS A NUSSINACE BELOW 40MPH AND NEARLY UNCONTROLLABLE AT HIGHWAY SPEEDS. I FEEL COMPLETELY UNSAFE IN THE VEHICLE. THE STEERING WHEEL SITS APPROX 15-20 DEGREES TO THE LEFT TO GO STRAIGHT AND YOU CAN MOVE THE WHEEL THE SAME DISTANCE TO THE RIGHT BEFORE IT REACTS. TO MAINTAIN A STRAIGHT LINE YOU MUST CONSTANTLY OVER CORRECT THE WHEEL.
Mfg Campaign: 11375048
Recall Date: Nov 17, 2020
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
SINCE PURCHASE THIS VEHICLE HAS HAD LOOSE AND UNRESPONSIVE STEERING. IT CURRENTLY HAS 1600 MILES AND HAS BEEN IN THE SHOP MULTIPLE TIMES. I AM TOLD THE STEERING GEAR NEEDS TO BE REPLACED UNDER A CAMPAIGN HOWEVER THERE IS NO DECAL AS OF YET. JEEP DOES NOT HAVE THE REQUIRED PARTS IN STOCK AND I AM BEING TOLD IT MAY BE MONTHS UNTIL A REPAIR IS AVAILABLE FOR MY VEHICLE. I ALSO HAVE A PROBLEM WITH THE U CONNECT SYSTEM CRASHING WHICH ALSO CONTROLS MOST OF THE INTERIOR OF THE VEHICLE AND RENDERS MOST OF THOSE ITEMS LIKE THE HVAC INOPERABLE UNTIL THE SYSTEM IS RESET. BOTH OF THESE ISSUES ARE CONSTANTLY PRESENT. THE STEERING ISSUE IS A NUSSINACE BELOW 40MPH AND NEARLY UNCONTROLLABLE AT HIGHWAY SPEEDS. I FEEL COMPLETELY UNSAFE IN THE VEHICLE. THE STEERING WHEEL SITS APPROX 15-20 DEGREES TO THE LEFT TO GO STRAIGHT AND YOU CAN MOVE THE WHEEL THE SAME DISTANCE TO THE RIGHT BEFORE IT REACTS. TO MAINTAIN A STRAIGHT LINE YOU MUST CONSTANTLY OVER CORRECT THE WHEEL.
Corrective Action:
SINCE PURCHASE THIS VEHICLE HAS HAD LOOSE AND UNRESPONSIVE STEERING. IT CURRENTLY HAS 1600 MILES AND HAS BEEN IN THE SHOP MULTIPLE TIMES. I AM TOLD THE STEERING GEAR NEEDS TO BE REPLACED UNDER A CAMPAIGN HOWEVER THERE IS NO DECAL AS OF YET. JEEP DOES NOT HAVE THE REQUIRED PARTS IN STOCK AND I AM BEING TOLD IT MAY BE MONTHS UNTIL A REPAIR IS AVAILABLE FOR MY VEHICLE. I ALSO HAVE A PROBLEM WITH THE U CONNECT SYSTEM CRASHING WHICH ALSO CONTROLS MOST OF THE INTERIOR OF THE VEHICLE AND RENDERS MOST OF THOSE ITEMS LIKE THE HVAC INOPERABLE UNTIL THE SYSTEM IS RESET. BOTH OF THESE ISSUES ARE CONSTANTLY PRESENT. THE STEERING ISSUE IS A NUSSINACE BELOW 40MPH AND NEARLY UNCONTROLLABLE AT HIGHWAY SPEEDS. I FEEL COMPLETELY UNSAFE IN THE VEHICLE. THE STEERING WHEEL SITS APPROX 15-20 DEGREES TO THE LEFT TO GO STRAIGHT AND YOU CAN MOVE THE WHEEL THE SAME DISTANCE TO THE RIGHT BEFORE IT REACTS. TO MAINTAIN A STRAIGHT LINE YOU MUST CONSTANTLY OVER CORRECT THE WHEEL.
Additional Notes:
SINCE PURCHASE THIS VEHICLE HAS HAD LOOSE AND UNRESPONSIVE STEERING. IT CURRENTLY HAS 1600 MILES AND HAS BEEN IN THE SHOP MULTIPLE TIMES. I AM TOLD THE STEERING GEAR NEEDS TO BE REPLACED UNDER A CAMPAIGN HOWEVER THERE IS NO DECAL AS OF YET. JEEP DOES NOT HAVE THE REQUIRED PARTS IN STOCK AND I AM BEING TOLD IT MAY BE MONTHS UNTIL A REPAIR IS AVAILABLE FOR MY VEHICLE. I ALSO HAVE A PROBLEM WITH THE U CONNECT SYSTEM CRASHING WHICH ALSO CONTROLS MOST OF THE INTERIOR OF THE VEHICLE AND RENDERS MOST OF THOSE ITEMS LIKE THE HVAC INOPERABLE UNTIL THE SYSTEM IS RESET. BOTH OF THESE ISSUES ARE CONSTANTLY PRESENT. THE STEERING ISSUE IS A NUSSINACE BELOW 40MPH AND NEARLY UNCONTROLLABLE AT HIGHWAY SPEEDS. I FEEL COMPLETELY UNSAFE IN THE VEHICLE. THE STEERING WHEEL SITS APPROX 15-20 DEGREES TO THE LEFT TO GO STRAIGHT AND YOU CAN MOVE THE WHEEL THE SAME DISTANCE TO THE RIGHT BEFORE IT REACTS. TO MAINTAIN A STRAIGHT LINE YOU MUST CONSTANTLY OVER CORRECT THE WHEEL.
Mfg Campaign: 11375048
Recall Date: Nov 17, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
CONSTANT DRIVER'S CORRECTION IN ORDER TO KEEP IT GOING STRAIGHT AT HIGHWAY SPEEDS. STEERING FEELS LOOSE AND HAS ABOUT 1"-2" PLAY ON EITHER DIRECTION.
Corrective Action:
CONSTANT DRIVER'S CORRECTION IN ORDER TO KEEP IT GOING STRAIGHT AT HIGHWAY SPEEDS. STEERING FEELS LOOSE AND HAS ABOUT 1"-2" PLAY ON EITHER DIRECTION.
Additional Notes:
CONSTANT DRIVER'S CORRECTION IN ORDER TO KEEP IT GOING STRAIGHT AT HIGHWAY SPEEDS. STEERING FEELS LOOSE AND HAS ABOUT 1"-2" PLAY ON EITHER DIRECTION.
Mfg Campaign: 11375084
Recall Date: Nov 17, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
BRAND NEW VEHICLE WITH LESS THAN 600 MILES ON IT SUFFERS FROM VERY LOOSE STEERING RESULTING IN WANDERING AND DEAD SPOTS IN STEERING. VERY DANGEROUS AT HIGHWAY SPEED BECAUSE OF CONSTANT CORRECTIONS NEEDED TO KEEP VEHICLE IN TRAFFIC LANE. TSB ISSUED BY MANUFACTURER BUT DEALERS REFUSING TO DO WORK AND NOW MANUFACTURER CANCELLING PARTS ASSOCIATED WITH TSB REPAIR INCLUDING STEERING GEAR AND MOUNTING BOLTS.
Corrective Action:
BRAND NEW VEHICLE WITH LESS THAN 600 MILES ON IT SUFFERS FROM VERY LOOSE STEERING RESULTING IN WANDERING AND DEAD SPOTS IN STEERING. VERY DANGEROUS AT HIGHWAY SPEED BECAUSE OF CONSTANT CORRECTIONS NEEDED TO KEEP VEHICLE IN TRAFFIC LANE. TSB ISSUED BY MANUFACTURER BUT DEALERS REFUSING TO DO WORK AND NOW MANUFACTURER CANCELLING PARTS ASSOCIATED WITH TSB REPAIR INCLUDING STEERING GEAR AND MOUNTING BOLTS.
Additional Notes:
BRAND NEW VEHICLE WITH LESS THAN 600 MILES ON IT SUFFERS FROM VERY LOOSE STEERING RESULTING IN WANDERING AND DEAD SPOTS IN STEERING. VERY DANGEROUS AT HIGHWAY SPEED BECAUSE OF CONSTANT CORRECTIONS NEEDED TO KEEP VEHICLE IN TRAFFIC LANE. TSB ISSUED BY MANUFACTURER BUT DEALERS REFUSING TO DO WORK AND NOW MANUFACTURER CANCELLING PARTS ASSOCIATED WITH TSB REPAIR INCLUDING STEERING GEAR AND MOUNTING BOLTS.
Mfg Campaign: 11375142
Recall Date: Nov 17, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
THE STEERING ALLOWS THE VEHICLE TO WONDER AND REQUIRES CONSTANT CORRECTION. THERE IS FREE PLAY IN THE STEERING THAT REQUIRES CONSTANT CORRECTION TO MAINTAIN MY LANE OF TRAVEL. THE ISSUE IS EXTREME AT HIGHWAY SPEED AND COMPOUNDED ON ROUGH PAVED ROADS. THERE ARE SEVERAL TIMES THAT I COULD NOT CORRECT THE WONDERING OF MY JEEP GLADIATOR QUICK ENOUGH AND HAVE LEFT MY LANE OF TRAVEL DUE TO THE STEERING ISSUE CAUSING TO POTENTIAL HIT OTHER VEHICLES TRAVELING NEXT TO ME ON MULTI LANE ROADS OR DRIVE OFF THE ROAD. THE STEERING IS ON THE GLADIATOR IS S SERIOUS ISSUE AND MAKE THE VEHICLE DIFFICULT TO CONTROL.
Corrective Action:
THE STEERING ALLOWS THE VEHICLE TO WONDER AND REQUIRES CONSTANT CORRECTION. THERE IS FREE PLAY IN THE STEERING THAT REQUIRES CONSTANT CORRECTION TO MAINTAIN MY LANE OF TRAVEL. THE ISSUE IS EXTREME AT HIGHWAY SPEED AND COMPOUNDED ON ROUGH PAVED ROADS. THERE ARE SEVERAL TIMES THAT I COULD NOT CORRECT THE WONDERING OF MY JEEP GLADIATOR QUICK ENOUGH AND HAVE LEFT MY LANE OF TRAVEL DUE TO THE STEERING ISSUE CAUSING TO POTENTIAL HIT OTHER VEHICLES TRAVELING NEXT TO ME ON MULTI LANE ROADS OR DRIVE OFF THE ROAD. THE STEERING IS ON THE GLADIATOR IS S SERIOUS ISSUE AND MAKE THE VEHICLE DIFFICULT TO CONTROL.
Additional Notes:
THE STEERING ALLOWS THE VEHICLE TO WONDER AND REQUIRES CONSTANT CORRECTION. THERE IS FREE PLAY IN THE STEERING THAT REQUIRES CONSTANT CORRECTION TO MAINTAIN MY LANE OF TRAVEL. THE ISSUE IS EXTREME AT HIGHWAY SPEED AND COMPOUNDED ON ROUGH PAVED ROADS. THERE ARE SEVERAL TIMES THAT I COULD NOT CORRECT THE WONDERING OF MY JEEP GLADIATOR QUICK ENOUGH AND HAVE LEFT MY LANE OF TRAVEL DUE TO THE STEERING ISSUE CAUSING TO POTENTIAL HIT OTHER VEHICLES TRAVELING NEXT TO ME ON MULTI LANE ROADS OR DRIVE OFF THE ROAD. THE STEERING IS ON THE GLADIATOR IS S SERIOUS ISSUE AND MAKE THE VEHICLE DIFFICULT TO CONTROL.
Mfg Campaign: 11374963
Recall Date: Nov 16, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
REAR BACKUP CAMERA STOPPED WORKING AND SCREW WENT BLUE
Corrective Action:
REAR BACKUP CAMERA STOPPED WORKING AND SCREW WENT BLUE
Additional Notes:
REAR BACKUP CAMERA STOPPED WORKING AND SCREW WENT BLUE
Mfg Campaign: 11374634
Recall Date: Nov 14, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
PURCHASED MY JEEP GLADIATOR LESS THEN A MONTH AGO AND NOTICED IT HAD EXTREMELY LOOSE STEERING WHEN ON THE HIGHWAY AND EVEN ON BACK ROADS WHEN GOING OVER 30MPH. IT IS HARD TO STAY WITHIN YOUR LANE. IT LOOKS AS IF A DRUNK DRIVER WAS DRIVING DOWN THE ROAD. IT FEELS SCARY WHEN OTHER VEHICLES ARE NEXT TO ME AS IT FEELS I AM GONNA DRIFT INTO THEIR LANE AND HIT THEM WITHOUT BEING ABLE TO PROPERLY CORRECT THE STEERING.
Corrective Action:
PURCHASED MY JEEP GLADIATOR LESS THEN A MONTH AGO AND NOTICED IT HAD EXTREMELY LOOSE STEERING WHEN ON THE HIGHWAY AND EVEN ON BACK ROADS WHEN GOING OVER 30MPH. IT IS HARD TO STAY WITHIN YOUR LANE. IT LOOKS AS IF A DRUNK DRIVER WAS DRIVING DOWN THE ROAD. IT FEELS SCARY WHEN OTHER VEHICLES ARE NEXT TO ME AS IT FEELS I AM GONNA DRIFT INTO THEIR LANE AND HIT THEM WITHOUT BEING ABLE TO PROPERLY CORRECT THE STEERING.
Additional Notes:
PURCHASED MY JEEP GLADIATOR LESS THEN A MONTH AGO AND NOTICED IT HAD EXTREMELY LOOSE STEERING WHEN ON THE HIGHWAY AND EVEN ON BACK ROADS WHEN GOING OVER 30MPH. IT IS HARD TO STAY WITHIN YOUR LANE. IT LOOKS AS IF A DRUNK DRIVER WAS DRIVING DOWN THE ROAD. IT FEELS SCARY WHEN OTHER VEHICLES ARE NEXT TO ME AS IT FEELS I AM GONNA DRIFT INTO THEIR LANE AND HIT THEM WITHOUT BEING ABLE TO PROPERLY CORRECT THE STEERING.
Mfg Campaign: 11374555
Recall Date: Nov 13, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
THE STEERING ON THIS JEEP GLADIATOR IS EXTREMELY DANGEROUS. THE TRUCK IS ALL OVER THE ROAD AND IF YOU ARE AT HIGHWAY SPEEDS IT'S WHITE KNUCKLE RIDE YOU CAN'T WAIT TO GET OVER WITH. THIS VEHICLE NEEDS TO BE TAKEN OFF THE ROAD.
Corrective Action:
THE STEERING ON THIS JEEP GLADIATOR IS EXTREMELY DANGEROUS. THE TRUCK IS ALL OVER THE ROAD AND IF YOU ARE AT HIGHWAY SPEEDS IT'S WHITE KNUCKLE RIDE YOU CAN'T WAIT TO GET OVER WITH. THIS VEHICLE NEEDS TO BE TAKEN OFF THE ROAD.
Additional Notes:
THE STEERING ON THIS JEEP GLADIATOR IS EXTREMELY DANGEROUS. THE TRUCK IS ALL OVER THE ROAD AND IF YOU ARE AT HIGHWAY SPEEDS IT'S WHITE KNUCKLE RIDE YOU CAN'T WAIT TO GET OVER WITH. THIS VEHICLE NEEDS TO BE TAKEN OFF THE ROAD.
Mfg Campaign: 11374402
Recall Date: Nov 12, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
TOOK MY TRUCK IN TO THE DEALER FOR EXTREMELY LOOS FEELING STEERING, IT TAKES NEARLY 2 INCHES OF STEERING INPUT TO EFFECT A CHANGE IN STEERING, AND IT WANDERING IN THE LANE AS I DRIVE IT. THE TRUCK ACTUALLY HAS DONE THIS SINCE I BOUGHT IT IN APRIL 2020. THERE IS A TSB OUT TO REPAIR THIS ISSUE. I TOOK TO THE DEALER AUG 31 2020, AND ALL THEY DID AT THE TIME WAS TO UPDATE THE SOFTWARE ON THE JEEP, AND TOLD ME TO COME BACK IF ISSUE STILL PERSISTS. I TOOK IT BACK IN SEPT FOR THE SAME, AND THEY CLAIMED PARTS WERE ORDERED. WE ARE NOW INTO NOVEMBER WITH NO END IN SIGHT. I TOOK A CAMPING TRIP WITH MY FAMILY TWO WEEKS AGO, I CAME OUT FROM BEHIND GUARD RAILS ON THE INTERSTATE INTO THE WIND, AND WAS BLOWN ALMOST OUT OF MY LANE BEFORE I COULD REGAIN STEERING CONTROL. FCA DOES NOT SEEM TO DEEM THIS AS A SAFETY ISSUE, AND IS LIMITING THE NUMBER OF REPLACEMENT PARTS FOR THE 2020, SO THEY CAN PUSH OUT THEIR 2021 MODEL YEAR VEHICLES. JEEP CUSTOMER SUPPORT SAYS THERE IS NOTHING THAT THEY CAN DO TO GET THE ISSUE TAKEN CARE OF.
Corrective Action:
TOOK MY TRUCK IN TO THE DEALER FOR EXTREMELY LOOS FEELING STEERING, IT TAKES NEARLY 2 INCHES OF STEERING INPUT TO EFFECT A CHANGE IN STEERING, AND IT WANDERING IN THE LANE AS I DRIVE IT. THE TRUCK ACTUALLY HAS DONE THIS SINCE I BOUGHT IT IN APRIL 2020. THERE IS A TSB OUT TO REPAIR THIS ISSUE. I TOOK TO THE DEALER AUG 31 2020, AND ALL THEY DID AT THE TIME WAS TO UPDATE THE SOFTWARE ON THE JEEP, AND TOLD ME TO COME BACK IF ISSUE STILL PERSISTS. I TOOK IT BACK IN SEPT FOR THE SAME, AND THEY CLAIMED PARTS WERE ORDERED. WE ARE NOW INTO NOVEMBER WITH NO END IN SIGHT. I TOOK A CAMPING TRIP WITH MY FAMILY TWO WEEKS AGO, I CAME OUT FROM BEHIND GUARD RAILS ON THE INTERSTATE INTO THE WIND, AND WAS BLOWN ALMOST OUT OF MY LANE BEFORE I COULD REGAIN STEERING CONTROL. FCA DOES NOT SEEM TO DEEM THIS AS A SAFETY ISSUE, AND IS LIMITING THE NUMBER OF REPLACEMENT PARTS FOR THE 2020, SO THEY CAN PUSH OUT THEIR 2021 MODEL YEAR VEHICLES. JEEP CUSTOMER SUPPORT SAYS THERE IS NOTHING THAT THEY CAN DO TO GET THE ISSUE TAKEN CARE OF.
Additional Notes:
TOOK MY TRUCK IN TO THE DEALER FOR EXTREMELY LOOS FEELING STEERING, IT TAKES NEARLY 2 INCHES OF STEERING INPUT TO EFFECT A CHANGE IN STEERING, AND IT WANDERING IN THE LANE AS I DRIVE IT. THE TRUCK ACTUALLY HAS DONE THIS SINCE I BOUGHT IT IN APRIL 2020. THERE IS A TSB OUT TO REPAIR THIS ISSUE. I TOOK TO THE DEALER AUG 31 2020, AND ALL THEY DID AT THE TIME WAS TO UPDATE THE SOFTWARE ON THE JEEP, AND TOLD ME TO COME BACK IF ISSUE STILL PERSISTS. I TOOK IT BACK IN SEPT FOR THE SAME, AND THEY CLAIMED PARTS WERE ORDERED. WE ARE NOW INTO NOVEMBER WITH NO END IN SIGHT. I TOOK A CAMPING TRIP WITH MY FAMILY TWO WEEKS AGO, I CAME OUT FROM BEHIND GUARD RAILS ON THE INTERSTATE INTO THE WIND, AND WAS BLOWN ALMOST OUT OF MY LANE BEFORE I COULD REGAIN STEERING CONTROL. FCA DOES NOT SEEM TO DEEM THIS AS A SAFETY ISSUE, AND IS LIMITING THE NUMBER OF REPLACEMENT PARTS FOR THE 2020, SO THEY CAN PUSH OUT THEIR 2021 MODEL YEAR VEHICLES. JEEP CUSTOMER SUPPORT SAYS THERE IS NOTHING THAT THEY CAN DO TO GET THE ISSUE TAKEN CARE OF.
Mfg Campaign: 11374083
Recall Date: Nov 11, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I AM UNABLE TO TO KEEP THE CAR STRAIGHT ONCE IT GETS ABOVE 55. I AM CONSTANTLY HAVING TO ADJUST LEFT AND RIGHT TO TRYING AND KEEP THE JEEP STRAIGHT. I LITERALLY JUST GOT THIS CAR AND ONLY HAVE 700 MILES ON IT.
Corrective Action:
I AM UNABLE TO TO KEEP THE CAR STRAIGHT ONCE IT GETS ABOVE 55. I AM CONSTANTLY HAVING TO ADJUST LEFT AND RIGHT TO TRYING AND KEEP THE JEEP STRAIGHT. I LITERALLY JUST GOT THIS CAR AND ONLY HAVE 700 MILES ON IT.
Additional Notes:
I AM UNABLE TO TO KEEP THE CAR STRAIGHT ONCE IT GETS ABOVE 55. I AM CONSTANTLY HAVING TO ADJUST LEFT AND RIGHT TO TRYING AND KEEP THE JEEP STRAIGHT. I LITERALLY JUST GOT THIS CAR AND ONLY HAVE 700 MILES ON IT.
Mfg Campaign: 11373884
Recall Date: Nov 9, 2020
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I ENTERED THE HIGHWAY AND MY POWER STEERING LIGHT CAME ON. I THEN LOST POWER STEERING. IMMEDIATELY GOT OFF AT THE NEXT EXIT AND PULLED INTO THE GAS STATION. AS I EXITED MY VEHICLE I OBSERVED SMOKE COMING FROM THE HOOD VENTS. THE ENGINE BAY THEN BECAME FULLY ENGULFED IN FLAMES AND THE FIRE DEPARTMENT RESPONDED TO EXTINGUISH THE FIRE. VEHICLE IS TOTAL LOSS.
Corrective Action:
I ENTERED THE HIGHWAY AND MY POWER STEERING LIGHT CAME ON. I THEN LOST POWER STEERING. IMMEDIATELY GOT OFF AT THE NEXT EXIT AND PULLED INTO THE GAS STATION. AS I EXITED MY VEHICLE I OBSERVED SMOKE COMING FROM THE HOOD VENTS. THE ENGINE BAY THEN BECAME FULLY ENGULFED IN FLAMES AND THE FIRE DEPARTMENT RESPONDED TO EXTINGUISH THE FIRE. VEHICLE IS TOTAL LOSS.
Additional Notes:
I ENTERED THE HIGHWAY AND MY POWER STEERING LIGHT CAME ON. I THEN LOST POWER STEERING. IMMEDIATELY GOT OFF AT THE NEXT EXIT AND PULLED INTO THE GAS STATION. AS I EXITED MY VEHICLE I OBSERVED SMOKE COMING FROM THE HOOD VENTS. THE ENGINE BAY THEN BECAME FULLY ENGULFED IN FLAMES AND THE FIRE DEPARTMENT RESPONDED TO EXTINGUISH THE FIRE. VEHICLE IS TOTAL LOSS.
Mfg Campaign: 11373567
Recall Date: Nov 7, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I ENTERED THE HIGHWAY AND MY POWER STEERING LIGHT CAME ON. I THEN LOST POWER STEERING. IMMEDIATELY GOT OFF AT THE NEXT EXIT AND PULLED INTO THE GAS STATION. AS I EXITED MY VEHICLE I OBSERVED SMOKE COMING FROM THE HOOD VENTS. THE ENGINE BAY THEN BECAME FULLY ENGULFED IN FLAMES AND THE FIRE DEPARTMENT RESPONDED TO EXTINGUISH THE FIRE. VEHICLE IS TOTAL LOSS.
Corrective Action:
I ENTERED THE HIGHWAY AND MY POWER STEERING LIGHT CAME ON. I THEN LOST POWER STEERING. IMMEDIATELY GOT OFF AT THE NEXT EXIT AND PULLED INTO THE GAS STATION. AS I EXITED MY VEHICLE I OBSERVED SMOKE COMING FROM THE HOOD VENTS. THE ENGINE BAY THEN BECAME FULLY ENGULFED IN FLAMES AND THE FIRE DEPARTMENT RESPONDED TO EXTINGUISH THE FIRE. VEHICLE IS TOTAL LOSS.
Additional Notes:
I ENTERED THE HIGHWAY AND MY POWER STEERING LIGHT CAME ON. I THEN LOST POWER STEERING. IMMEDIATELY GOT OFF AT THE NEXT EXIT AND PULLED INTO THE GAS STATION. AS I EXITED MY VEHICLE I OBSERVED SMOKE COMING FROM THE HOOD VENTS. THE ENGINE BAY THEN BECAME FULLY ENGULFED IN FLAMES AND THE FIRE DEPARTMENT RESPONDED TO EXTINGUISH THE FIRE. VEHICLE IS TOTAL LOSS.
Mfg Campaign: 11373567
Recall Date: Nov 7, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I ENTERED THE HIGHWAY AND MY POWER STEERING LIGHT CAME ON. I THEN LOST POWER STEERING. IMMEDIATELY GOT OFF AT THE NEXT EXIT AND PULLED INTO THE GAS STATION. AS I EXITED MY VEHICLE I OBSERVED SMOKE COMING FROM THE HOOD VENTS. THE ENGINE BAY THEN BECAME FULLY ENGULFED IN FLAMES AND THE FIRE DEPARTMENT RESPONDED TO EXTINGUISH THE FIRE. VEHICLE IS TOTAL LOSS.
Corrective Action:
I ENTERED THE HIGHWAY AND MY POWER STEERING LIGHT CAME ON. I THEN LOST POWER STEERING. IMMEDIATELY GOT OFF AT THE NEXT EXIT AND PULLED INTO THE GAS STATION. AS I EXITED MY VEHICLE I OBSERVED SMOKE COMING FROM THE HOOD VENTS. THE ENGINE BAY THEN BECAME FULLY ENGULFED IN FLAMES AND THE FIRE DEPARTMENT RESPONDED TO EXTINGUISH THE FIRE. VEHICLE IS TOTAL LOSS.
Additional Notes:
I ENTERED THE HIGHWAY AND MY POWER STEERING LIGHT CAME ON. I THEN LOST POWER STEERING. IMMEDIATELY GOT OFF AT THE NEXT EXIT AND PULLED INTO THE GAS STATION. AS I EXITED MY VEHICLE I OBSERVED SMOKE COMING FROM THE HOOD VENTS. THE ENGINE BAY THEN BECAME FULLY ENGULFED IN FLAMES AND THE FIRE DEPARTMENT RESPONDED TO EXTINGUISH THE FIRE. VEHICLE IS TOTAL LOSS.
Mfg Campaign: 11373567
Recall Date: Nov 7, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
THE STEERING WHEEL NEEDS CONSTANT ADJUSTMENT AND INPUT AS THE WHEELS OF THE CAR DO NOT TRACK STRAIGHT, AND ARE NOT IN SYNC WITH THE STEERING WHEEL. IT'S EVEN MORE STRESSFUL WHEN DRIVING AT HIGHWAY SPEEDS, IT DOESN'T MATTER IF YOU ARE DRIVING STRAIGHT, ON CURVES, THROUGH CONSTRUCTION ZONES, AND ALONGSIDE SEMI-TRUCKS, THE STEERING WHEEL NEEDS CONSTANT ATTENTION, AND THE VEHICLE WANDERS AT ALL TIMES. THE STEERING WHEEL IS LOOSE AND MOVES ABOUT THREE INCHES FROM CENTER IN EITHER DIRECTION WITHOUT THE FRONT WHEELS MOVING. THE DRIVE IS MENTALLY EXHAUSTING. THE STEERING WHEEL IS SO LOOSE, THAT WHEN YOU PLACE YOUR HANDS AT 10 O'CLOCK AND 3 O'CLOCK, THE STEERING WHEEL DOES NOT STAY FIRM, IT MOVES - WE HAVE TO PROP OUR ELBOWS ON THE ARMRESTS TO STABILIZE THE STEERING WHEEL. WE DID TEST DRIVE OTHER GLADIATORS AND THE PROBLEM DID NOT OCCUR IN THOSE VEHICLES. WE LIKE THE JEEP BRAND, HAVE OWNED SEVERAL JEEPS, AND WOULD LIKE TO KEEP THE GLADIATOR, BUT WE ARE AFRAID TO DRIVE THIS VEHICLE, IT'S UNSAFE.
Corrective Action:
THE STEERING WHEEL NEEDS CONSTANT ADJUSTMENT AND INPUT AS THE WHEELS OF THE CAR DO NOT TRACK STRAIGHT, AND ARE NOT IN SYNC WITH THE STEERING WHEEL. IT'S EVEN MORE STRESSFUL WHEN DRIVING AT HIGHWAY SPEEDS, IT DOESN'T MATTER IF YOU ARE DRIVING STRAIGHT, ON CURVES, THROUGH CONSTRUCTION ZONES, AND ALONGSIDE SEMI-TRUCKS, THE STEERING WHEEL NEEDS CONSTANT ATTENTION, AND THE VEHICLE WANDERS AT ALL TIMES. THE STEERING WHEEL IS LOOSE AND MOVES ABOUT THREE INCHES FROM CENTER IN EITHER DIRECTION WITHOUT THE FRONT WHEELS MOVING. THE DRIVE IS MENTALLY EXHAUSTING. THE STEERING WHEEL IS SO LOOSE, THAT WHEN YOU PLACE YOUR HANDS AT 10 O'CLOCK AND 3 O'CLOCK, THE STEERING WHEEL DOES NOT STAY FIRM, IT MOVES - WE HAVE TO PROP OUR ELBOWS ON THE ARMRESTS TO STABILIZE THE STEERING WHEEL. WE DID TEST DRIVE OTHER GLADIATORS AND THE PROBLEM DID NOT OCCUR IN THOSE VEHICLES. WE LIKE THE JEEP BRAND, HAVE OWNED SEVERAL JEEPS, AND WOULD LIKE TO KEEP THE GLADIATOR, BUT WE ARE AFRAID TO DRIVE THIS VEHICLE, IT'S UNSAFE.
Additional Notes:
THE STEERING WHEEL NEEDS CONSTANT ADJUSTMENT AND INPUT AS THE WHEELS OF THE CAR DO NOT TRACK STRAIGHT, AND ARE NOT IN SYNC WITH THE STEERING WHEEL. IT'S EVEN MORE STRESSFUL WHEN DRIVING AT HIGHWAY SPEEDS, IT DOESN'T MATTER IF YOU ARE DRIVING STRAIGHT, ON CURVES, THROUGH CONSTRUCTION ZONES, AND ALONGSIDE SEMI-TRUCKS, THE STEERING WHEEL NEEDS CONSTANT ATTENTION, AND THE VEHICLE WANDERS AT ALL TIMES. THE STEERING WHEEL IS LOOSE AND MOVES ABOUT THREE INCHES FROM CENTER IN EITHER DIRECTION WITHOUT THE FRONT WHEELS MOVING. THE DRIVE IS MENTALLY EXHAUSTING. THE STEERING WHEEL IS SO LOOSE, THAT WHEN YOU PLACE YOUR HANDS AT 10 O'CLOCK AND 3 O'CLOCK, THE STEERING WHEEL DOES NOT STAY FIRM, IT MOVES - WE HAVE TO PROP OUR ELBOWS ON THE ARMRESTS TO STABILIZE THE STEERING WHEEL. WE DID TEST DRIVE OTHER GLADIATORS AND THE PROBLEM DID NOT OCCUR IN THOSE VEHICLES. WE LIKE THE JEEP BRAND, HAVE OWNED SEVERAL JEEPS, AND WOULD LIKE TO KEEP THE GLADIATOR, BUT WE ARE AFRAID TO DRIVE THIS VEHICLE, IT'S UNSAFE.
Mfg Campaign: 11373600
Recall Date: Nov 7, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
THERE IS A STEERING PROBLEM WITH MY GLADIATOR. I HAD THE NEW STEERING BOX CHANGED OUT ALONG WITH THE NEW UPDATE WHICH HELPED SOME BUT YOU HAVE TO CONSTANTLY KEEP CONTROL OR IT WILL WANDER OFF THE ROAD OR INTO OTHER LANE OF TRAFFIC. THIS IS A SAFETY ISSUE. THERE IS TOO MUCH PLAY IN THE STEERING AND IT IS EXHAUSTING WHEN YOU ARE DRIVING. DEALERSHIP STATED THAT "IT IS A JEEP". I HAVE OWNED 5 OTHER JEEPS AND NEVER HAD AN ISSUE AS BAD AS THIS IS. JEEP HAS TO RECOGNIZE THE ISSUE AND ISSUE A SAFETY WARNING BEFORE SOMEONE'S LIFE IS INVOLVED. I HAVE SPENT MONEY ON A FRONT END ALIGNMENT IN HOPES THIS WOULD ELIMINATE THE PROBLEM AND HAD TO ADD AN ALIGNMENT CASTER/ PINION ANGLE BOLT KIT AND STILL WANDERING.
Corrective Action:
THERE IS A STEERING PROBLEM WITH MY GLADIATOR. I HAD THE NEW STEERING BOX CHANGED OUT ALONG WITH THE NEW UPDATE WHICH HELPED SOME BUT YOU HAVE TO CONSTANTLY KEEP CONTROL OR IT WILL WANDER OFF THE ROAD OR INTO OTHER LANE OF TRAFFIC. THIS IS A SAFETY ISSUE. THERE IS TOO MUCH PLAY IN THE STEERING AND IT IS EXHAUSTING WHEN YOU ARE DRIVING. DEALERSHIP STATED THAT "IT IS A JEEP". I HAVE OWNED 5 OTHER JEEPS AND NEVER HAD AN ISSUE AS BAD AS THIS IS. JEEP HAS TO RECOGNIZE THE ISSUE AND ISSUE A SAFETY WARNING BEFORE SOMEONE'S LIFE IS INVOLVED. I HAVE SPENT MONEY ON A FRONT END ALIGNMENT IN HOPES THIS WOULD ELIMINATE THE PROBLEM AND HAD TO ADD AN ALIGNMENT CASTER/ PINION ANGLE BOLT KIT AND STILL WANDERING.
Additional Notes:
THERE IS A STEERING PROBLEM WITH MY GLADIATOR. I HAD THE NEW STEERING BOX CHANGED OUT ALONG WITH THE NEW UPDATE WHICH HELPED SOME BUT YOU HAVE TO CONSTANTLY KEEP CONTROL OR IT WILL WANDER OFF THE ROAD OR INTO OTHER LANE OF TRAFFIC. THIS IS A SAFETY ISSUE. THERE IS TOO MUCH PLAY IN THE STEERING AND IT IS EXHAUSTING WHEN YOU ARE DRIVING. DEALERSHIP STATED THAT "IT IS A JEEP". I HAVE OWNED 5 OTHER JEEPS AND NEVER HAD AN ISSUE AS BAD AS THIS IS. JEEP HAS TO RECOGNIZE THE ISSUE AND ISSUE A SAFETY WARNING BEFORE SOMEONE'S LIFE IS INVOLVED. I HAVE SPENT MONEY ON A FRONT END ALIGNMENT IN HOPES THIS WOULD ELIMINATE THE PROBLEM AND HAD TO ADD AN ALIGNMENT CASTER/ PINION ANGLE BOLT KIT AND STILL WANDERING.
Mfg Campaign: 11372515
Recall Date: Nov 1, 2020
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
FIRST INCIDENT WAS APPROACHING A TURN OFF INTO A SHOPPING AREA, A CAR WAS STOPPED THERE WAITING FOR TRAFFIC AS I APPROACHED I APPLIED THE BRAKES AND THE BRAKE PEDAL WENT TO WAY DOWN, I DIDN'T HAVE TIME TO RECYCLE BRAKE PEDAL AS IT WENT SO FAR DOWN I WAS HITTING GAS PEDAL, THUS CAUSING ME TO COLLIDE. SECOND INCIDENT OCCURRED WHILE DRIVING TO TOWN AND A STRONG BRAKE BURNT SMELL WAS OCCURRING, WHEN I ATTEMPTED TO STOP AGAIN BRAKE PEDAL WENT WAY DOWN AGAIN WHICH THIS TIME I HAD TIME TO REGAIN CONTROL FROM HITTING GAS PEDAL AND FORCE STOP, INSPECTED BRAKES AND FRONT BRAKES WERE EXTREMELY HOT AND SMOKING AS IF BRAKES WERE BEING CONSTANTLY APPLIED, I DID NOT FEEL BRAKES BEING APPLIED GOING DOWN THE HIGHWAY JUST SMELL AND INSPECTION OF FRONT BRAKES HEATING UP. I CALLED ROADSIDE ASSISTANCE AND VEHICLE WAS TOWED TO REPAIR STATION WAITING ON RESULTS. I FEEL THAT IF NOT TAKEN CARE OF TOTAL BRAKE FAILURE WOULD OCCUR AND MAJOR ACCIDENT.
Corrective Action:
FIRST INCIDENT WAS APPROACHING A TURN OFF INTO A SHOPPING AREA, A CAR WAS STOPPED THERE WAITING FOR TRAFFIC AS I APPROACHED I APPLIED THE BRAKES AND THE BRAKE PEDAL WENT TO WAY DOWN, I DIDN'T HAVE TIME TO RECYCLE BRAKE PEDAL AS IT WENT SO FAR DOWN I WAS HITTING GAS PEDAL, THUS CAUSING ME TO COLLIDE. SECOND INCIDENT OCCURRED WHILE DRIVING TO TOWN AND A STRONG BRAKE BURNT SMELL WAS OCCURRING, WHEN I ATTEMPTED TO STOP AGAIN BRAKE PEDAL WENT WAY DOWN AGAIN WHICH THIS TIME I HAD TIME TO REGAIN CONTROL FROM HITTING GAS PEDAL AND FORCE STOP, INSPECTED BRAKES AND FRONT BRAKES WERE EXTREMELY HOT AND SMOKING AS IF BRAKES WERE BEING CONSTANTLY APPLIED, I DID NOT FEEL BRAKES BEING APPLIED GOING DOWN THE HIGHWAY JUST SMELL AND INSPECTION OF FRONT BRAKES HEATING UP. I CALLED ROADSIDE ASSISTANCE AND VEHICLE WAS TOWED TO REPAIR STATION WAITING ON RESULTS. I FEEL THAT IF NOT TAKEN CARE OF TOTAL BRAKE FAILURE WOULD OCCUR AND MAJOR ACCIDENT.
Additional Notes:
FIRST INCIDENT WAS APPROACHING A TURN OFF INTO A SHOPPING AREA, A CAR WAS STOPPED THERE WAITING FOR TRAFFIC AS I APPROACHED I APPLIED THE BRAKES AND THE BRAKE PEDAL WENT TO WAY DOWN, I DIDN'T HAVE TIME TO RECYCLE BRAKE PEDAL AS IT WENT SO FAR DOWN I WAS HITTING GAS PEDAL, THUS CAUSING ME TO COLLIDE. SECOND INCIDENT OCCURRED WHILE DRIVING TO TOWN AND A STRONG BRAKE BURNT SMELL WAS OCCURRING, WHEN I ATTEMPTED TO STOP AGAIN BRAKE PEDAL WENT WAY DOWN AGAIN WHICH THIS TIME I HAD TIME TO REGAIN CONTROL FROM HITTING GAS PEDAL AND FORCE STOP, INSPECTED BRAKES AND FRONT BRAKES WERE EXTREMELY HOT AND SMOKING AS IF BRAKES WERE BEING CONSTANTLY APPLIED, I DID NOT FEEL BRAKES BEING APPLIED GOING DOWN THE HIGHWAY JUST SMELL AND INSPECTION OF FRONT BRAKES HEATING UP. I CALLED ROADSIDE ASSISTANCE AND VEHICLE WAS TOWED TO REPAIR STATION WAITING ON RESULTS. I FEEL THAT IF NOT TAKEN CARE OF TOTAL BRAKE FAILURE WOULD OCCUR AND MAJOR ACCIDENT.
Mfg Campaign: 11366936
Recall Date: Oct 28, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
SYMPTOM/CONDITION WHILE DRIVING. ' STEERING WANDER. ' VEHICLE HAS A LEAD/PULL TO THE RIGHT OR LEFT. ' STEERING FEELS LIKE IT HAS EXCESS PLAY. MUST REPLACE THE STEERING GEAR AND UPDATING THE ELECTRIC HYDRAULIC POWER STEERING (EHPS) SOFTWARE.
Corrective Action:
SYMPTOM/CONDITION WHILE DRIVING. ' STEERING WANDER. ' VEHICLE HAS A LEAD/PULL TO THE RIGHT OR LEFT. ' STEERING FEELS LIKE IT HAS EXCESS PLAY. MUST REPLACE THE STEERING GEAR AND UPDATING THE ELECTRIC HYDRAULIC POWER STEERING (EHPS) SOFTWARE.
Additional Notes:
SYMPTOM/CONDITION WHILE DRIVING. ' STEERING WANDER. ' VEHICLE HAS A LEAD/PULL TO THE RIGHT OR LEFT. ' STEERING FEELS LIKE IT HAS EXCESS PLAY. MUST REPLACE THE STEERING GEAR AND UPDATING THE ELECTRIC HYDRAULIC POWER STEERING (EHPS) SOFTWARE.
Mfg Campaign: 11366124
Recall Date: Oct 24, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
THE STEERING IS VERY LOOSE AND THE VEHICLE PULLS TO THE RIGHT AND FEELS LIKE IT'S BOUNCING ALL OVER THE PLACE. IT FEELS LIKE I AM DRIVING IN A WIND STORM WITH CONSTANT CORRECTIONS AND OVER CORRECTIONS MAKE IT FEEL UNSAFE. REPRODUCE ISSUE: DRIVE AT 50MPH RELEASE STEERING WHEEL, VEHICLE IMMEDIATELY SWAYS TO THE RIGHT. DRIVE AT 60MPH VEHICLE CONSTANTLY NEEDS CORRECTIONS.
Corrective Action:
THE STEERING IS VERY LOOSE AND THE VEHICLE PULLS TO THE RIGHT AND FEELS LIKE IT'S BOUNCING ALL OVER THE PLACE. IT FEELS LIKE I AM DRIVING IN A WIND STORM WITH CONSTANT CORRECTIONS AND OVER CORRECTIONS MAKE IT FEEL UNSAFE. REPRODUCE ISSUE: DRIVE AT 50MPH RELEASE STEERING WHEEL, VEHICLE IMMEDIATELY SWAYS TO THE RIGHT. DRIVE AT 60MPH VEHICLE CONSTANTLY NEEDS CORRECTIONS.
Additional Notes:
THE STEERING IS VERY LOOSE AND THE VEHICLE PULLS TO THE RIGHT AND FEELS LIKE IT'S BOUNCING ALL OVER THE PLACE. IT FEELS LIKE I AM DRIVING IN A WIND STORM WITH CONSTANT CORRECTIONS AND OVER CORRECTIONS MAKE IT FEEL UNSAFE. REPRODUCE ISSUE: DRIVE AT 50MPH RELEASE STEERING WHEEL, VEHICLE IMMEDIATELY SWAYS TO THE RIGHT. DRIVE AT 60MPH VEHICLE CONSTANTLY NEEDS CORRECTIONS.
Mfg Campaign: 11365689
Recall Date: Oct 22, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
PULLS/DRIFTS TO THE RIGHT AT HIGH SPEEDS FORCING YOU TO MAKE CONSTANT ADJUSTMENTS. THE LOOSE STEERING AND CENTER 'DEAD SPOT' MAKE IT EASY TO OVER CORRECT AND PUT YOU IN A DANGEROUS SITUATION IN TRAFFIC.
Corrective Action:
PULLS/DRIFTS TO THE RIGHT AT HIGH SPEEDS FORCING YOU TO MAKE CONSTANT ADJUSTMENTS. THE LOOSE STEERING AND CENTER 'DEAD SPOT' MAKE IT EASY TO OVER CORRECT AND PUT YOU IN A DANGEROUS SITUATION IN TRAFFIC.
Additional Notes:
PULLS/DRIFTS TO THE RIGHT AT HIGH SPEEDS FORCING YOU TO MAKE CONSTANT ADJUSTMENTS. THE LOOSE STEERING AND CENTER 'DEAD SPOT' MAKE IT EASY TO OVER CORRECT AND PUT YOU IN A DANGEROUS SITUATION IN TRAFFIC.
Mfg Campaign: 11365354
Recall Date: Oct 20, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
STEERING LOOSE AND THE CAR CAN NOT BE STRAIGHT,THE STEERING HAVE TO MUCH PLAY AND THE CAR MOVE FROM SIDE TO SIDE TO TRY TO KEEP IT IN THE LANE,ALSO A BAD VIBRATION AFTER PASS A NO LEVEL SURFACE....VERY DANGEROUS ON THE FREEWAY,ALSO I TURN ON THE CAR AND MOVE THE STEERING WHEEL FROM SIDE TO SIDE WITHOUT DRIVING IT AND THE STEERING BOX MOVE FROM THE CHASSIS AND HAVE A GAP LIKE 1MILLIMETER FROM THE CHASSIS...THIS IS NOT NORMAL
Corrective Action:
STEERING LOOSE AND THE CAR CAN NOT BE STRAIGHT,THE STEERING HAVE TO MUCH PLAY AND THE CAR MOVE FROM SIDE TO SIDE TO TRY TO KEEP IT IN THE LANE,ALSO A BAD VIBRATION AFTER PASS A NO LEVEL SURFACE....VERY DANGEROUS ON THE FREEWAY,ALSO I TURN ON THE CAR AND MOVE THE STEERING WHEEL FROM SIDE TO SIDE WITHOUT DRIVING IT AND THE STEERING BOX MOVE FROM THE CHASSIS AND HAVE A GAP LIKE 1MILLIMETER FROM THE CHASSIS...THIS IS NOT NORMAL
Additional Notes:
STEERING LOOSE AND THE CAR CAN NOT BE STRAIGHT,THE STEERING HAVE TO MUCH PLAY AND THE CAR MOVE FROM SIDE TO SIDE TO TRY TO KEEP IT IN THE LANE,ALSO A BAD VIBRATION AFTER PASS A NO LEVEL SURFACE....VERY DANGEROUS ON THE FREEWAY,ALSO I TURN ON THE CAR AND MOVE THE STEERING WHEEL FROM SIDE TO SIDE WITHOUT DRIVING IT AND THE STEERING BOX MOVE FROM THE CHASSIS AND HAVE A GAP LIKE 1MILLIMETER FROM THE CHASSIS...THIS IS NOT NORMAL
Mfg Campaign: 11364188
Recall Date: Oct 13, 2020
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