Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, andRam Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66B, 79B
Recall Date: Jun 13, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Compass vehicles. The brightness level of the instrument panel cluster (IPC) may not be adjustable due to incorrect software in the body control module (BCM). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 88A
Recall Date: Aug 14, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Compass vehicles. The instrument panel center cluster display may be insufficiently illuminated and may not appear visible during daytime driving conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 15A
Recall Date: Feb 9, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Compass vehicles. The front seat head restraints were not welded properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z36
Recall Date: Apr 14, 2022
Consumer Complaints
330 ComplaintsChrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I was on the entrance ramp for the freeway and the gas pedal disengaged. I could not accelerate and my car slowed down. A message on the display said to service electronic throttle. This has happened to me twice. My car is barely six months old. I was going 40 mph at the time. Today, I was getting into my car after picking up lunch and as I sat down, the alarm went off for close to 4 minutes. I unlocked and locked the key fob, I started the car and turned it off, and repeated everything about twenty times. I'm in a very public place sitting inside of a car whose alarm won't shut off...anyone could've called the police on me. Someone probably did. The alarm is supposed to shut off at 90 seconds, why didn't it? Why have an alarm that won't disengage? When I press the button to disable the auto stop/start, my car will jerk a few times and a message will pop up to service the auto stop/start. This first happened two days after I got the car (less than 100 miles on car) and it's probably happened close to ten times by now. I'm usually going about 30 - 40 mph when this happens.
Corrective Action:
I was on the entrance ramp for the freeway and the gas pedal disengaged. I could not accelerate and my car slowed down. A message on the display said to service electronic throttle. This has happened to me twice. My car is barely six months old. I was going 40 mph at the time. Today, I was getting into my car after picking up lunch and as I sat down, the alarm went off for close to 4 minutes. I unlocked and locked the key fob, I started the car and turned it off, and repeated everything about twenty times. I'm in a very public place sitting inside of a car whose alarm won't shut off...anyone could've called the police on me. Someone probably did. The alarm is supposed to shut off at 90 seconds, why didn't it? Why have an alarm that won't disengage? When I press the button to disable the auto stop/start, my car will jerk a few times and a message will pop up to service the auto stop/start. This first happened two days after I got the car (less than 100 miles on car) and it's probably happened close to ten times by now. I'm usually going about 30 - 40 mph when this happens.
Additional Notes:
I was on the entrance ramp for the freeway and the gas pedal disengaged. I could not accelerate and my car slowed down. A message on the display said to service electronic throttle. This has happened to me twice. My car is barely six months old. I was going 40 mph at the time. Today, I was getting into my car after picking up lunch and as I sat down, the alarm went off for close to 4 minutes. I unlocked and locked the key fob, I started the car and turned it off, and repeated everything about twenty times. I'm in a very public place sitting inside of a car whose alarm won't shut off...anyone could've called the police on me. Someone probably did. The alarm is supposed to shut off at 90 seconds, why didn't it? Why have an alarm that won't disengage? When I press the button to disable the auto stop/start, my car will jerk a few times and a message will pop up to service the auto stop/start. This first happened two days after I got the car (less than 100 miles on car) and it's probably happened close to ten times by now. I'm usually going about 30 - 40 mph when this happens.
Mfg Campaign: 11495679
Recall Date: Dec 1, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I was on the entrance ramp for the freeway and the gas pedal disengaged. I could not accelerate and my car slowed down. A message on the display said to service electronic throttle. This has happened to me twice. My car is barely six months old. I was going 40 mph at the time. Today, I was getting into my car after picking up lunch and as I sat down, the alarm went off for close to 4 minutes. I unlocked and locked the key fob, I started the car and turned it off, and repeated everything about twenty times. I'm in a very public place sitting inside of a car whose alarm won't shut off...anyone could've called the police on me. Someone probably did. The alarm is supposed to shut off at 90 seconds, why didn't it? Why have an alarm that won't disengage? When I press the button to disable the auto stop/start, my car will jerk a few times and a message will pop up to service the auto stop/start. This first happened two days after I got the car (less than 100 miles on car) and it's probably happened close to ten times by now. I'm usually going about 30 - 40 mph when this happens.
Corrective Action:
I was on the entrance ramp for the freeway and the gas pedal disengaged. I could not accelerate and my car slowed down. A message on the display said to service electronic throttle. This has happened to me twice. My car is barely six months old. I was going 40 mph at the time. Today, I was getting into my car after picking up lunch and as I sat down, the alarm went off for close to 4 minutes. I unlocked and locked the key fob, I started the car and turned it off, and repeated everything about twenty times. I'm in a very public place sitting inside of a car whose alarm won't shut off...anyone could've called the police on me. Someone probably did. The alarm is supposed to shut off at 90 seconds, why didn't it? Why have an alarm that won't disengage? When I press the button to disable the auto stop/start, my car will jerk a few times and a message will pop up to service the auto stop/start. This first happened two days after I got the car (less than 100 miles on car) and it's probably happened close to ten times by now. I'm usually going about 30 - 40 mph when this happens.
Additional Notes:
I was on the entrance ramp for the freeway and the gas pedal disengaged. I could not accelerate and my car slowed down. A message on the display said to service electronic throttle. This has happened to me twice. My car is barely six months old. I was going 40 mph at the time. Today, I was getting into my car after picking up lunch and as I sat down, the alarm went off for close to 4 minutes. I unlocked and locked the key fob, I started the car and turned it off, and repeated everything about twenty times. I'm in a very public place sitting inside of a car whose alarm won't shut off...anyone could've called the police on me. Someone probably did. The alarm is supposed to shut off at 90 seconds, why didn't it? Why have an alarm that won't disengage? When I press the button to disable the auto stop/start, my car will jerk a few times and a message will pop up to service the auto stop/start. This first happened two days after I got the car (less than 100 miles on car) and it's probably happened close to ten times by now. I'm usually going about 30 - 40 mph when this happens.
Mfg Campaign: 11495679
Recall Date: Dec 1, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
This vehicle has two dangerous issues: 1) It brakes unexpectedly and for no reason during drive. This has happened to me at least 3 times while driving on the freeway without any cars close in front or around me. Bells and whistles just go off all of a sudden and vehicle brakes for no legitimate reason, throwing me forward. 2) This vehicle stalls while driving. This has happened to me 6 times. Engine just falls dead while in drive. I have to put it in park and restart the engine. This could get me killed.
Corrective Action:
This vehicle has two dangerous issues: 1) It brakes unexpectedly and for no reason during drive. This has happened to me at least 3 times while driving on the freeway without any cars close in front or around me. Bells and whistles just go off all of a sudden and vehicle brakes for no legitimate reason, throwing me forward. 2) This vehicle stalls while driving. This has happened to me 6 times. Engine just falls dead while in drive. I have to put it in park and restart the engine. This could get me killed.
Additional Notes:
This vehicle has two dangerous issues: 1) It brakes unexpectedly and for no reason during drive. This has happened to me at least 3 times while driving on the freeway without any cars close in front or around me. Bells and whistles just go off all of a sudden and vehicle brakes for no legitimate reason, throwing me forward. 2) This vehicle stalls while driving. This has happened to me 6 times. Engine just falls dead while in drive. I have to put it in park and restart the engine. This could get me killed.
Mfg Campaign: 11493177
Recall Date: Nov 11, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
This vehicle has two dangerous issues: 1) It brakes unexpectedly and for no reason during drive. This has happened to me at least 3 times while driving on the freeway without any cars close in front or around me. Bells and whistles just go off all of a sudden and vehicle brakes for no legitimate reason, throwing me forward. 2) This vehicle stalls while driving. This has happened to me 6 times. Engine just falls dead while in drive. I have to put it in park and restart the engine. This could get me killed.
Corrective Action:
This vehicle has two dangerous issues: 1) It brakes unexpectedly and for no reason during drive. This has happened to me at least 3 times while driving on the freeway without any cars close in front or around me. Bells and whistles just go off all of a sudden and vehicle brakes for no legitimate reason, throwing me forward. 2) This vehicle stalls while driving. This has happened to me 6 times. Engine just falls dead while in drive. I have to put it in park and restart the engine. This could get me killed.
Additional Notes:
This vehicle has two dangerous issues: 1) It brakes unexpectedly and for no reason during drive. This has happened to me at least 3 times while driving on the freeway without any cars close in front or around me. Bells and whistles just go off all of a sudden and vehicle brakes for no legitimate reason, throwing me forward. 2) This vehicle stalls while driving. This has happened to me 6 times. Engine just falls dead while in drive. I have to put it in park and restart the engine. This could get me killed.
Mfg Campaign: 11493177
Recall Date: Nov 11, 2022
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
This vehicle has two dangerous issues: 1) It brakes unexpectedly and for no reason during drive. This has happened to me at least 3 times while driving on the freeway without any cars close in front or around me. Bells and whistles just go off all of a sudden and vehicle brakes for no legitimate reason, throwing me forward. 2) This vehicle stalls while driving. This has happened to me 6 times. Engine just falls dead while in drive. I have to put it in park and restart the engine. This could get me killed.
Corrective Action:
This vehicle has two dangerous issues: 1) It brakes unexpectedly and for no reason during drive. This has happened to me at least 3 times while driving on the freeway without any cars close in front or around me. Bells and whistles just go off all of a sudden and vehicle brakes for no legitimate reason, throwing me forward. 2) This vehicle stalls while driving. This has happened to me 6 times. Engine just falls dead while in drive. I have to put it in park and restart the engine. This could get me killed.
Additional Notes:
This vehicle has two dangerous issues: 1) It brakes unexpectedly and for no reason during drive. This has happened to me at least 3 times while driving on the freeway without any cars close in front or around me. Bells and whistles just go off all of a sudden and vehicle brakes for no legitimate reason, throwing me forward. 2) This vehicle stalls while driving. This has happened to me 6 times. Engine just falls dead while in drive. I have to put it in park and restart the engine. This could get me killed.
Mfg Campaign: 11493177
Recall Date: Nov 11, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Digital display in the center instrument panel can't be seen in daylight. There was not a ambient light sensor input to control the display backlighting for daylight. This missing sensor causes digital display to default to night. So you are unable to see any warnings, gas, temp, menu, cruise control, etc. This display is also tied to the 7" screen and it causes that screen to not be programmable as well. S2208000157 has no replacement part, no remedy. I am driving a unsafe, defective vehicle that can not be repaired. This is documented in the letter I was given by the Service department at Jeep in Foley AL. Jeep Service, Jeep Wave, BBB, lemon law attorneys all say this needs to be resolved by the dealership. They aren't doing anything and consumers need to be aware. I have a video of the screen but it will not upload.mov
Corrective Action:
Digital display in the center instrument panel can't be seen in daylight. There was not a ambient light sensor input to control the display backlighting for daylight. This missing sensor causes digital display to default to night. So you are unable to see any warnings, gas, temp, menu, cruise control, etc. This display is also tied to the 7" screen and it causes that screen to not be programmable as well. S2208000157 has no replacement part, no remedy. I am driving a unsafe, defective vehicle that can not be repaired. This is documented in the letter I was given by the Service department at Jeep in Foley AL. Jeep Service, Jeep Wave, BBB, lemon law attorneys all say this needs to be resolved by the dealership. They aren't doing anything and consumers need to be aware. I have a video of the screen but it will not upload.mov
Additional Notes:
Digital display in the center instrument panel can't be seen in daylight. There was not a ambient light sensor input to control the display backlighting for daylight. This missing sensor causes digital display to default to night. So you are unable to see any warnings, gas, temp, menu, cruise control, etc. This display is also tied to the 7" screen and it causes that screen to not be programmable as well. S2208000157 has no replacement part, no remedy. I am driving a unsafe, defective vehicle that can not be repaired. This is documented in the letter I was given by the Service department at Jeep in Foley AL. Jeep Service, Jeep Wave, BBB, lemon law attorneys all say this needs to be resolved by the dealership. They aren't doing anything and consumers need to be aware. I have a video of the screen but it will not upload.mov
Mfg Campaign: 11493188
Recall Date: Nov 11, 2022
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Display on dash is stuck in "night mode", during the day I can not see my speedometer nor my gas gauge.
Corrective Action:
Display on dash is stuck in "night mode", during the day I can not see my speedometer nor my gas gauge.
Additional Notes:
Display on dash is stuck in "night mode", during the day I can not see my speedometer nor my gas gauge.
Mfg Campaign: 11491951
Recall Date: Nov 2, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Display on dash is stuck in "night mode", during the day I can not see my speedometer nor my gas gauge.
Corrective Action:
Display on dash is stuck in "night mode", during the day I can not see my speedometer nor my gas gauge.
Additional Notes:
Display on dash is stuck in "night mode", during the day I can not see my speedometer nor my gas gauge.
Mfg Campaign: 11491951
Recall Date: Nov 2, 2022
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The contact owns a 2022 Jeep Compass. The contact stated while driving at various speeds, he heard abnormal grinding sounds coming from the front driver's side wheel area of the vehicle. Additionally, the contact stated that the Forward Collision Avoidance Emergency Braking System and Pedestrian Emergency Braking System was independently disabled. The message "Forward Collision and Pedestrian Brakes Turned Off" was displayed. The contact stated that the Automatic Emergency Braking System would engage inadvertently while there were no vehicles or objects nearby. The contact stated that the emergency braking system engaged while he was depressing the brake pedal. The vehicle was taken to the dealer on two separate occasions and the dealer informed the contact that they could not duplicate the failure. The contact stated that the failure persisted. The vehicle was taken back to the dealer where it was diagnosed that an unknown software needed to be updated; however, the part was not yet available. The vehicle was not repaired. The manufacturer was notified of the failure. The contact was awaiting a call back from the manufacturer. The failure mileage was approximately 200.
Corrective Action:
The contact owns a 2022 Jeep Compass. The contact stated while driving at various speeds, he heard abnormal grinding sounds coming from the front driver's side wheel area of the vehicle. Additionally, the contact stated that the Forward Collision Avoidance Emergency Braking System and Pedestrian Emergency Braking System was independently disabled. The message "Forward Collision and Pedestrian Brakes Turned Off" was displayed. The contact stated that the Automatic Emergency Braking System would engage inadvertently while there were no vehicles or objects nearby. The contact stated that the emergency braking system engaged while he was depressing the brake pedal. The vehicle was taken to the dealer on two separate occasions and the dealer informed the contact that they could not duplicate the failure. The contact stated that the failure persisted. The vehicle was taken back to the dealer where it was diagnosed that an unknown software needed to be updated; however, the part was not yet available. The vehicle was not repaired. The manufacturer was notified of the failure. The contact was awaiting a call back from the manufacturer. The failure mileage was approximately 200.
Additional Notes:
The contact owns a 2022 Jeep Compass. The contact stated while driving at various speeds, he heard abnormal grinding sounds coming from the front driver's side wheel area of the vehicle. Additionally, the contact stated that the Forward Collision Avoidance Emergency Braking System and Pedestrian Emergency Braking System was independently disabled. The message "Forward Collision and Pedestrian Brakes Turned Off" was displayed. The contact stated that the Automatic Emergency Braking System would engage inadvertently while there were no vehicles or objects nearby. The contact stated that the emergency braking system engaged while he was depressing the brake pedal. The vehicle was taken to the dealer on two separate occasions and the dealer informed the contact that they could not duplicate the failure. The contact stated that the failure persisted. The vehicle was taken back to the dealer where it was diagnosed that an unknown software needed to be updated; however, the part was not yet available. The vehicle was not repaired. The manufacturer was notified of the failure. The contact was awaiting a call back from the manufacturer. The failure mileage was approximately 200.
Mfg Campaign: 11486642
Recall Date: Sep 27, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2022 Jeep Compass. The contact stated while driving at various speeds, he heard abnormal grinding sounds coming from the front driver's side wheel area of the vehicle. Additionally, the contact stated that the Forward Collision Avoidance Emergency Braking System and Pedestrian Emergency Braking System was independently disabled. The message "Forward Collision and Pedestrian Brakes Turned Off" was displayed. The contact stated that the Automatic Emergency Braking System would engage inadvertently while there were no vehicles or objects nearby. The contact stated that the emergency braking system engaged while he was depressing the brake pedal. The vehicle was taken to the dealer on two separate occasions and the dealer informed the contact that they could not duplicate the failure. The contact stated that the failure persisted. The vehicle was taken back to the dealer where it was diagnosed that an unknown software needed to be updated; however, the part was not yet available. The vehicle was not repaired. The manufacturer was notified of the failure. The contact was awaiting a call back from the manufacturer. The failure mileage was approximately 200.
Corrective Action:
The contact owns a 2022 Jeep Compass. The contact stated while driving at various speeds, he heard abnormal grinding sounds coming from the front driver's side wheel area of the vehicle. Additionally, the contact stated that the Forward Collision Avoidance Emergency Braking System and Pedestrian Emergency Braking System was independently disabled. The message "Forward Collision and Pedestrian Brakes Turned Off" was displayed. The contact stated that the Automatic Emergency Braking System would engage inadvertently while there were no vehicles or objects nearby. The contact stated that the emergency braking system engaged while he was depressing the brake pedal. The vehicle was taken to the dealer on two separate occasions and the dealer informed the contact that they could not duplicate the failure. The contact stated that the failure persisted. The vehicle was taken back to the dealer where it was diagnosed that an unknown software needed to be updated; however, the part was not yet available. The vehicle was not repaired. The manufacturer was notified of the failure. The contact was awaiting a call back from the manufacturer. The failure mileage was approximately 200.
Additional Notes:
The contact owns a 2022 Jeep Compass. The contact stated while driving at various speeds, he heard abnormal grinding sounds coming from the front driver's side wheel area of the vehicle. Additionally, the contact stated that the Forward Collision Avoidance Emergency Braking System and Pedestrian Emergency Braking System was independently disabled. The message "Forward Collision and Pedestrian Brakes Turned Off" was displayed. The contact stated that the Automatic Emergency Braking System would engage inadvertently while there were no vehicles or objects nearby. The contact stated that the emergency braking system engaged while he was depressing the brake pedal. The vehicle was taken to the dealer on two separate occasions and the dealer informed the contact that they could not duplicate the failure. The contact stated that the failure persisted. The vehicle was taken back to the dealer where it was diagnosed that an unknown software needed to be updated; however, the part was not yet available. The vehicle was not repaired. The manufacturer was notified of the failure. The contact was awaiting a call back from the manufacturer. The failure mileage was approximately 200.
Mfg Campaign: 11486642
Recall Date: Sep 27, 2022
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
The contact owns a 2022 Jeep Compass. The contact stated while driving at various speeds, he heard abnormal grinding sounds coming from the front driver's side wheel area of the vehicle. Additionally, the contact stated that the Forward Collision Avoidance Emergency Braking System and Pedestrian Emergency Braking System was independently disabled. The message "Forward Collision and Pedestrian Brakes Turned Off" was displayed. The contact stated that the Automatic Emergency Braking System would engage inadvertently while there were no vehicles or objects nearby. The contact stated that the emergency braking system engaged while he was depressing the brake pedal. The vehicle was taken to the dealer on two separate occasions and the dealer informed the contact that they could not duplicate the failure. The contact stated that the failure persisted. The vehicle was taken back to the dealer where it was diagnosed that an unknown software needed to be updated; however, the part was not yet available. The vehicle was not repaired. The manufacturer was notified of the failure. The contact was awaiting a call back from the manufacturer. The failure mileage was approximately 200.
Corrective Action:
The contact owns a 2022 Jeep Compass. The contact stated while driving at various speeds, he heard abnormal grinding sounds coming from the front driver's side wheel area of the vehicle. Additionally, the contact stated that the Forward Collision Avoidance Emergency Braking System and Pedestrian Emergency Braking System was independently disabled. The message "Forward Collision and Pedestrian Brakes Turned Off" was displayed. The contact stated that the Automatic Emergency Braking System would engage inadvertently while there were no vehicles or objects nearby. The contact stated that the emergency braking system engaged while he was depressing the brake pedal. The vehicle was taken to the dealer on two separate occasions and the dealer informed the contact that they could not duplicate the failure. The contact stated that the failure persisted. The vehicle was taken back to the dealer where it was diagnosed that an unknown software needed to be updated; however, the part was not yet available. The vehicle was not repaired. The manufacturer was notified of the failure. The contact was awaiting a call back from the manufacturer. The failure mileage was approximately 200.
Additional Notes:
The contact owns a 2022 Jeep Compass. The contact stated while driving at various speeds, he heard abnormal grinding sounds coming from the front driver's side wheel area of the vehicle. Additionally, the contact stated that the Forward Collision Avoidance Emergency Braking System and Pedestrian Emergency Braking System was independently disabled. The message "Forward Collision and Pedestrian Brakes Turned Off" was displayed. The contact stated that the Automatic Emergency Braking System would engage inadvertently while there were no vehicles or objects nearby. The contact stated that the emergency braking system engaged while he was depressing the brake pedal. The vehicle was taken to the dealer on two separate occasions and the dealer informed the contact that they could not duplicate the failure. The contact stated that the failure persisted. The vehicle was taken back to the dealer where it was diagnosed that an unknown software needed to be updated; however, the part was not yet available. The vehicle was not repaired. The manufacturer was notified of the failure. The contact was awaiting a call back from the manufacturer. The failure mileage was approximately 200.
Mfg Campaign: 11486642
Recall Date: Sep 27, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2022 Jeep Compass. The contact stated while driving 40 MPH, the contact felt the steering wheel going to the left. While shifting gear, the vehicle was experiencing hard shifting. The vehicle was taken to the dealer however, the mechanic was unable to determine the cause of the failure. The mechanic performed an alignment on the vehicle however, the failure persisted. The manufacturer was not notified of the failure. The approximate failure mileage was 5,000.
Corrective Action:
The contact owns a 2022 Jeep Compass. The contact stated while driving 40 MPH, the contact felt the steering wheel going to the left. While shifting gear, the vehicle was experiencing hard shifting. The vehicle was taken to the dealer however, the mechanic was unable to determine the cause of the failure. The mechanic performed an alignment on the vehicle however, the failure persisted. The manufacturer was not notified of the failure. The approximate failure mileage was 5,000.
Additional Notes:
The contact owns a 2022 Jeep Compass. The contact stated while driving 40 MPH, the contact felt the steering wheel going to the left. While shifting gear, the vehicle was experiencing hard shifting. The vehicle was taken to the dealer however, the mechanic was unable to determine the cause of the failure. The mechanic performed an alignment on the vehicle however, the failure persisted. The manufacturer was not notified of the failure. The approximate failure mileage was 5,000.
Mfg Campaign: 11478246
Recall Date: Aug 8, 2022
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2022 Jeep Compass. The contact stated while driving 40 MPH, the contact felt the steering wheel going to the left. While shifting gear, the vehicle was experiencing hard shifting. The vehicle was taken to the dealer however, the mechanic was unable to determine the cause of the failure. The mechanic performed an alignment on the vehicle however, the failure persisted. The manufacturer was not notified of the failure. The approximate failure mileage was 5,000.
Corrective Action:
The contact owns a 2022 Jeep Compass. The contact stated while driving 40 MPH, the contact felt the steering wheel going to the left. While shifting gear, the vehicle was experiencing hard shifting. The vehicle was taken to the dealer however, the mechanic was unable to determine the cause of the failure. The mechanic performed an alignment on the vehicle however, the failure persisted. The manufacturer was not notified of the failure. The approximate failure mileage was 5,000.
Additional Notes:
The contact owns a 2022 Jeep Compass. The contact stated while driving 40 MPH, the contact felt the steering wheel going to the left. While shifting gear, the vehicle was experiencing hard shifting. The vehicle was taken to the dealer however, the mechanic was unable to determine the cause of the failure. The mechanic performed an alignment on the vehicle however, the failure persisted. The manufacturer was not notified of the failure. The approximate failure mileage was 5,000.
Mfg Campaign: 11478246
Recall Date: Aug 8, 2022
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The emergency braking l, collision warning automatically shut off by itself while driving. Occurred 7/12 and 7/20 I have reported this before. Took to the dealer and they could not replicate. This is a huge safety issue! I am taking it to the dealer again on 7/22/2022 at 730 am. Dealer Motorworld Chrysler Dodge Jeep Ram 150 Motorworld Dr Wilkes-Barre, Pennsylvania 18702 (570) 301-6107
Corrective Action:
The emergency braking l, collision warning automatically shut off by itself while driving. Occurred 7/12 and 7/20 I have reported this before. Took to the dealer and they could not replicate. This is a huge safety issue! I am taking it to the dealer again on 7/22/2022 at 730 am. Dealer Motorworld Chrysler Dodge Jeep Ram 150 Motorworld Dr Wilkes-Barre, Pennsylvania 18702 (570) 301-6107
Additional Notes:
The emergency braking l, collision warning automatically shut off by itself while driving. Occurred 7/12 and 7/20 I have reported this before. Took to the dealer and they could not replicate. This is a huge safety issue! I am taking it to the dealer again on 7/22/2022 at 730 am. Dealer Motorworld Chrysler Dodge Jeep Ram 150 Motorworld Dr Wilkes-Barre, Pennsylvania 18702 (570) 301-6107
Mfg Campaign: 11475131
Recall Date: Jul 21, 2022
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
The emergency braking l, collision warning automatically shut off by itself while driving. Occurred 7/12 and 7/20 I have reported this before. Took to the dealer and they could not replicate. This is a huge safety issue! I am taking it to the dealer again on 7/22/2022 at 730 am. Dealer Motorworld Chrysler Dodge Jeep Ram 150 Motorworld Dr Wilkes-Barre, Pennsylvania 18702 (570) 301-6107
Corrective Action:
The emergency braking l, collision warning automatically shut off by itself while driving. Occurred 7/12 and 7/20 I have reported this before. Took to the dealer and they could not replicate. This is a huge safety issue! I am taking it to the dealer again on 7/22/2022 at 730 am. Dealer Motorworld Chrysler Dodge Jeep Ram 150 Motorworld Dr Wilkes-Barre, Pennsylvania 18702 (570) 301-6107
Additional Notes:
The emergency braking l, collision warning automatically shut off by itself while driving. Occurred 7/12 and 7/20 I have reported this before. Took to the dealer and they could not replicate. This is a huge safety issue! I am taking it to the dealer again on 7/22/2022 at 730 am. Dealer Motorworld Chrysler Dodge Jeep Ram 150 Motorworld Dr Wilkes-Barre, Pennsylvania 18702 (570) 301-6107
Mfg Campaign: 11475131
Recall Date: Jul 21, 2022
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
This is how multiple times this has occurred and the second time I’m reporting this. I entered my vehicle and started the engine. I needed to use GPS to reach my destination, so I was sitting in park while getting everything the address inputted. For no apparent reason I start getting messages: AEB limited Functionality Service Required, I do not have the active lane management functionality either, Service Headlights, Service automatic window wipers etc. I eventually can get these settings to go away by manually turning them on but not this time.
Corrective Action:
This is how multiple times this has occurred and the second time I’m reporting this. I entered my vehicle and started the engine. I needed to use GPS to reach my destination, so I was sitting in park while getting everything the address inputted. For no apparent reason I start getting messages: AEB limited Functionality Service Required, I do not have the active lane management functionality either, Service Headlights, Service automatic window wipers etc. I eventually can get these settings to go away by manually turning them on but not this time.
Additional Notes:
This is how multiple times this has occurred and the second time I’m reporting this. I entered my vehicle and started the engine. I needed to use GPS to reach my destination, so I was sitting in park while getting everything the address inputted. For no apparent reason I start getting messages: AEB limited Functionality Service Required, I do not have the active lane management functionality either, Service Headlights, Service automatic window wipers etc. I eventually can get these settings to go away by manually turning them on but not this time.
Mfg Campaign: 11472545
Recall Date: Jul 6, 2022
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
This is how multiple times this has occurred and the second time I’m reporting this. I entered my vehicle and started the engine. I needed to use GPS to reach my destination, so I was sitting in park while getting everything the address inputted. For no apparent reason I start getting messages: AEB limited Functionality Service Required, I do not have the active lane management functionality either, Service Headlights, Service automatic window wipers etc. I eventually can get these settings to go away by manually turning them on but not this time.
Corrective Action:
This is how multiple times this has occurred and the second time I’m reporting this. I entered my vehicle and started the engine. I needed to use GPS to reach my destination, so I was sitting in park while getting everything the address inputted. For no apparent reason I start getting messages: AEB limited Functionality Service Required, I do not have the active lane management functionality either, Service Headlights, Service automatic window wipers etc. I eventually can get these settings to go away by manually turning them on but not this time.
Additional Notes:
This is how multiple times this has occurred and the second time I’m reporting this. I entered my vehicle and started the engine. I needed to use GPS to reach my destination, so I was sitting in park while getting everything the address inputted. For no apparent reason I start getting messages: AEB limited Functionality Service Required, I do not have the active lane management functionality either, Service Headlights, Service automatic window wipers etc. I eventually can get these settings to go away by manually turning them on but not this time.
Mfg Campaign: 11472545
Recall Date: Jul 6, 2022
Chrysler (fca Us, Llc)
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
This is how multiple times this has occurred and the second time I’m reporting this. I entered my vehicle and started the engine. I needed to use GPS to reach my destination, so I was sitting in park while getting everything the address inputted. For no apparent reason I start getting messages: AEB limited Functionality Service Required, I do not have the active lane management functionality either, Service Headlights, Service automatic window wipers etc. I eventually can get these settings to go away by manually turning them on but not this time.
Corrective Action:
This is how multiple times this has occurred and the second time I’m reporting this. I entered my vehicle and started the engine. I needed to use GPS to reach my destination, so I was sitting in park while getting everything the address inputted. For no apparent reason I start getting messages: AEB limited Functionality Service Required, I do not have the active lane management functionality either, Service Headlights, Service automatic window wipers etc. I eventually can get these settings to go away by manually turning them on but not this time.
Additional Notes:
This is how multiple times this has occurred and the second time I’m reporting this. I entered my vehicle and started the engine. I needed to use GPS to reach my destination, so I was sitting in park while getting everything the address inputted. For no apparent reason I start getting messages: AEB limited Functionality Service Required, I do not have the active lane management functionality either, Service Headlights, Service automatic window wipers etc. I eventually can get these settings to go away by manually turning them on but not this time.
Mfg Campaign: 11472545
Recall Date: Jul 6, 2022
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
This is the third time this has happened to me. The second time I took it to the dealership for inspection and was told they could not locate any issues. The first time it happened, I had started my vehicle, and it was running for around 3-4 minutes while I got my child settled in the backseat. By the time I made it back to the drivers seat, I heard noises alerting me to issues. Multiple lights showed up on the dash, and when I went into the menu it would tell me system failure, and service required. Prior to this, there weren't any indicators as to some sort of failure was going to happen. After a few days I was able to manually reset the notifications.
Corrective Action:
This is the third time this has happened to me. The second time I took it to the dealership for inspection and was told they could not locate any issues. The first time it happened, I had started my vehicle, and it was running for around 3-4 minutes while I got my child settled in the backseat. By the time I made it back to the drivers seat, I heard noises alerting me to issues. Multiple lights showed up on the dash, and when I went into the menu it would tell me system failure, and service required. Prior to this, there weren't any indicators as to some sort of failure was going to happen. After a few days I was able to manually reset the notifications.
Additional Notes:
This is the third time this has happened to me. The second time I took it to the dealership for inspection and was told they could not locate any issues. The first time it happened, I had started my vehicle, and it was running for around 3-4 minutes while I got my child settled in the backseat. By the time I made it back to the drivers seat, I heard noises alerting me to issues. Multiple lights showed up on the dash, and when I went into the menu it would tell me system failure, and service required. Prior to this, there weren't any indicators as to some sort of failure was going to happen. After a few days I was able to manually reset the notifications.
Mfg Campaign: 11470366
Recall Date: Jun 22, 2022
Chrysler (fca Us, Llc)
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
This is the third time this has happened to me. The second time I took it to the dealership for inspection and was told they could not locate any issues. The first time it happened, I had started my vehicle, and it was running for around 3-4 minutes while I got my child settled in the backseat. By the time I made it back to the drivers seat, I heard noises alerting me to issues. Multiple lights showed up on the dash, and when I went into the menu it would tell me system failure, and service required. Prior to this, there weren't any indicators as to some sort of failure was going to happen. After a few days I was able to manually reset the notifications.
Corrective Action:
This is the third time this has happened to me. The second time I took it to the dealership for inspection and was told they could not locate any issues. The first time it happened, I had started my vehicle, and it was running for around 3-4 minutes while I got my child settled in the backseat. By the time I made it back to the drivers seat, I heard noises alerting me to issues. Multiple lights showed up on the dash, and when I went into the menu it would tell me system failure, and service required. Prior to this, there weren't any indicators as to some sort of failure was going to happen. After a few days I was able to manually reset the notifications.
Additional Notes:
This is the third time this has happened to me. The second time I took it to the dealership for inspection and was told they could not locate any issues. The first time it happened, I had started my vehicle, and it was running for around 3-4 minutes while I got my child settled in the backseat. By the time I made it back to the drivers seat, I heard noises alerting me to issues. Multiple lights showed up on the dash, and when I went into the menu it would tell me system failure, and service required. Prior to this, there weren't any indicators as to some sort of failure was going to happen. After a few days I was able to manually reset the notifications.
Mfg Campaign: 11470366
Recall Date: Jun 22, 2022
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