Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, andRam Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66B, 79B
Recall Date: Jun 13, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Compass vehicles. The brightness level of the instrument panel cluster (IPC) may not be adjustable due to incorrect software in the body control module (BCM). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 88A
Recall Date: Aug 14, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Compass vehicles. The instrument panel center cluster display may be insufficiently illuminated and may not appear visible during daytime driving conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 15A
Recall Date: Feb 9, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Compass vehicles. The front seat head restraints were not welded properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z36
Recall Date: Apr 14, 2022
Consumer Complaints
330 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
After operating the vehicle for more than 45 minutes radio volume fades and can't hear radio and/or navigation, nor make wireless calls. Volume will not work again until car sits overnight. These vehicles are purchased by people that sometimes drive long distances in inclement weather - not having access to these features (such as radio access to hear weather and road closures) is a hazard. As is not being able to hands free telephone access. Problem is widespread, dealers aren't aware of it, don't know how to fix it, and is widely discussed on MyJeepCompass site by owners who are experiencing the problem shortly after purchase.
Corrective Action:
After operating the vehicle for more than 45 minutes radio volume fades and can't hear radio and/or navigation, nor make wireless calls. Volume will not work again until car sits overnight. These vehicles are purchased by people that sometimes drive long distances in inclement weather - not having access to these features (such as radio access to hear weather and road closures) is a hazard. As is not being able to hands free telephone access. Problem is widespread, dealers aren't aware of it, don't know how to fix it, and is widely discussed on MyJeepCompass site by owners who are experiencing the problem shortly after purchase.
Additional Notes:
After operating the vehicle for more than 45 minutes radio volume fades and can't hear radio and/or navigation, nor make wireless calls. Volume will not work again until car sits overnight. These vehicles are purchased by people that sometimes drive long distances in inclement weather - not having access to these features (such as radio access to hear weather and road closures) is a hazard. As is not being able to hands free telephone access. Problem is widespread, dealers aren't aware of it, don't know how to fix it, and is widely discussed on MyJeepCompass site by owners who are experiencing the problem shortly after purchase.
Mfg Campaign: 11498937
Recall Date: Dec 27, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
After operating the vehicle for more than 45 minutes radio volume fades and can't hear radio and/or navigation, nor make wireless calls. Volume will not work again until car sits overnight. These vehicles are purchased by people that sometimes drive long distances in inclement weather - not having access to these features (such as radio access to hear weather and road closures) is a hazard. As is not being able to hands free telephone access. Problem is widespread, dealers aren't aware of it, don't know how to fix it, and is widely discussed on MyJeepCompass site by owners who are experiencing the problem shortly after purchase.
Corrective Action:
After operating the vehicle for more than 45 minutes radio volume fades and can't hear radio and/or navigation, nor make wireless calls. Volume will not work again until car sits overnight. These vehicles are purchased by people that sometimes drive long distances in inclement weather - not having access to these features (such as radio access to hear weather and road closures) is a hazard. As is not being able to hands free telephone access. Problem is widespread, dealers aren't aware of it, don't know how to fix it, and is widely discussed on MyJeepCompass site by owners who are experiencing the problem shortly after purchase.
Additional Notes:
After operating the vehicle for more than 45 minutes radio volume fades and can't hear radio and/or navigation, nor make wireless calls. Volume will not work again until car sits overnight. These vehicles are purchased by people that sometimes drive long distances in inclement weather - not having access to these features (such as radio access to hear weather and road closures) is a hazard. As is not being able to hands free telephone access. Problem is widespread, dealers aren't aware of it, don't know how to fix it, and is widely discussed on MyJeepCompass site by owners who are experiencing the problem shortly after purchase.
Mfg Campaign: 11498938
Recall Date: Dec 27, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The vehicle kept telling me that stop start is unavailable service stop start then there would be a battery on the left side on dashboard showing. Then it would say stop safety vehicle will shut off soon. Called both dealerships by my house to see if I can get the vehicle serviced one of the advisers told me the vehicle would not shut down that it would be okay to drive out of town. Brought my jeep into another dealership and their adviser told me the same thing. Last night 12/25 I was able to pull my car into a neighborhood before my vehicle completely shutdown I had it towed to my house.
Corrective Action:
The vehicle kept telling me that stop start is unavailable service stop start then there would be a battery on the left side on dashboard showing. Then it would say stop safety vehicle will shut off soon. Called both dealerships by my house to see if I can get the vehicle serviced one of the advisers told me the vehicle would not shut down that it would be okay to drive out of town. Brought my jeep into another dealership and their adviser told me the same thing. Last night 12/25 I was able to pull my car into a neighborhood before my vehicle completely shutdown I had it towed to my house.
Additional Notes:
The vehicle kept telling me that stop start is unavailable service stop start then there would be a battery on the left side on dashboard showing. Then it would say stop safety vehicle will shut off soon. Called both dealerships by my house to see if I can get the vehicle serviced one of the advisers told me the vehicle would not shut down that it would be okay to drive out of town. Brought my jeep into another dealership and their adviser told me the same thing. Last night 12/25 I was able to pull my car into a neighborhood before my vehicle completely shutdown I had it towed to my house.
Mfg Campaign: 11498854
Recall Date: Dec 26, 2022
Chrysler (fca Us, Llc)
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
The vehicle kept telling me that stop start is unavailable service stop start then there would be a battery on the left side on dashboard showing. Then it would say stop safety vehicle will shut off soon. Called both dealerships by my house to see if I can get the vehicle serviced one of the advisers told me the vehicle would not shut down that it would be okay to drive out of town. Brought my jeep into another dealership and their adviser told me the same thing. Last night 12/25 I was able to pull my car into a neighborhood before my vehicle completely shutdown I had it towed to my house.
Corrective Action:
The vehicle kept telling me that stop start is unavailable service stop start then there would be a battery on the left side on dashboard showing. Then it would say stop safety vehicle will shut off soon. Called both dealerships by my house to see if I can get the vehicle serviced one of the advisers told me the vehicle would not shut down that it would be okay to drive out of town. Brought my jeep into another dealership and their adviser told me the same thing. Last night 12/25 I was able to pull my car into a neighborhood before my vehicle completely shutdown I had it towed to my house.
Additional Notes:
The vehicle kept telling me that stop start is unavailable service stop start then there would be a battery on the left side on dashboard showing. Then it would say stop safety vehicle will shut off soon. Called both dealerships by my house to see if I can get the vehicle serviced one of the advisers told me the vehicle would not shut down that it would be okay to drive out of town. Brought my jeep into another dealership and their adviser told me the same thing. Last night 12/25 I was able to pull my car into a neighborhood before my vehicle completely shutdown I had it towed to my house.
Mfg Campaign: 11498854
Recall Date: Dec 26, 2022
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The vehicle kept telling me that stop start is unavailable service stop start then there would be a battery on the left side on dashboard showing. Then it would say stop safety vehicle will shut off soon. Called both dealerships by my house to see if I can get the vehicle serviced one of the advisers told me the vehicle would not shut down that it would be okay to drive out of town. Brought my jeep into another dealership and their adviser told me the same thing. Last night 12/25 I was able to pull my car into a neighborhood before my vehicle completely shutdown I had it towed to my house.
Corrective Action:
The vehicle kept telling me that stop start is unavailable service stop start then there would be a battery on the left side on dashboard showing. Then it would say stop safety vehicle will shut off soon. Called both dealerships by my house to see if I can get the vehicle serviced one of the advisers told me the vehicle would not shut down that it would be okay to drive out of town. Brought my jeep into another dealership and their adviser told me the same thing. Last night 12/25 I was able to pull my car into a neighborhood before my vehicle completely shutdown I had it towed to my house.
Additional Notes:
The vehicle kept telling me that stop start is unavailable service stop start then there would be a battery on the left side on dashboard showing. Then it would say stop safety vehicle will shut off soon. Called both dealerships by my house to see if I can get the vehicle serviced one of the advisers told me the vehicle would not shut down that it would be okay to drive out of town. Brought my jeep into another dealership and their adviser told me the same thing. Last night 12/25 I was able to pull my car into a neighborhood before my vehicle completely shutdown I had it towed to my house.
Mfg Campaign: 11498854
Recall Date: Dec 26, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2022 Jeep Compass. The contact stated that the dealer previously replaced the PCU and axillary battery, and reprogrammed the TCM; however, the failure recurred. The contact stated that while driving at an undisclosed speed, the vehicle jerked and then lost motive power with the Auto Start/Stop warning light illuminated and the "Stop Safely, Vehicle Will Shut Off Soon" message displayed. Additionally, the parking brake inadvertently engaged while the vehicle lost motive power. The failure occurred on four separate occasions, once causing a minor rear-end collision with cosmetic damage to the contact's rear bumper. No air bags were deployed. The contact did not sustain any injuries, and medical attention was not received. No police report was filed. The contact was able to drive the vehicle away from the collision site. The vehicle was taken back to the dealer; however, the dealer was unable to duplicate the failure. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure but declined to buy back the vehicle under the lemon law. The failure mileage was approximately 5,386.
Corrective Action:
The contact owns a 2022 Jeep Compass. The contact stated that the dealer previously replaced the PCU and axillary battery, and reprogrammed the TCM; however, the failure recurred. The contact stated that while driving at an undisclosed speed, the vehicle jerked and then lost motive power with the Auto Start/Stop warning light illuminated and the "Stop Safely, Vehicle Will Shut Off Soon" message displayed. Additionally, the parking brake inadvertently engaged while the vehicle lost motive power. The failure occurred on four separate occasions, once causing a minor rear-end collision with cosmetic damage to the contact's rear bumper. No air bags were deployed. The contact did not sustain any injuries, and medical attention was not received. No police report was filed. The contact was able to drive the vehicle away from the collision site. The vehicle was taken back to the dealer; however, the dealer was unable to duplicate the failure. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure but declined to buy back the vehicle under the lemon law. The failure mileage was approximately 5,386.
Additional Notes:
The contact owns a 2022 Jeep Compass. The contact stated that the dealer previously replaced the PCU and axillary battery, and reprogrammed the TCM; however, the failure recurred. The contact stated that while driving at an undisclosed speed, the vehicle jerked and then lost motive power with the Auto Start/Stop warning light illuminated and the "Stop Safely, Vehicle Will Shut Off Soon" message displayed. Additionally, the parking brake inadvertently engaged while the vehicle lost motive power. The failure occurred on four separate occasions, once causing a minor rear-end collision with cosmetic damage to the contact's rear bumper. No air bags were deployed. The contact did not sustain any injuries, and medical attention was not received. No police report was filed. The contact was able to drive the vehicle away from the collision site. The vehicle was taken back to the dealer; however, the dealer was unable to duplicate the failure. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure but declined to buy back the vehicle under the lemon law. The failure mileage was approximately 5,386.
Mfg Campaign: 11498652
Recall Date: Dec 23, 2022
Chrysler (fca Us, Llc)
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
There is a known issue with multiple 2022 Jeep Compass trims and models that, after long periods of driving (about an hour), the volume for all components utilizing sound becomes barely audible even at max volume. This affects all warning systems including blind spot, lane departure, etc. Upon turning off the vehicle for long periods of time (a few hours) the volume will return, but the issue will occur again if driving for an hour plus with short stops. Jeep has acknowledged the concern for over a year on Jeep forums and dealers are not helpful regarding the issue. Jeep states there will be an update to the UConnect system controlling audio functions in Q4 2022. But Jeep has yet to release an update with 2 weeks left to go in the year despite knowing of the issue since end of 2021. I have additional concerns for safety as I have to disengage hands free audio during long drives due to the volume issue causing further distraction and complications on top of not having audio for any other integrated components (like gps, radio, etc.) In addition to the safety features. Links showing Jeeps awareness of issue: Forum with multiple user complaints: https://www.myjeepcompass.com/threads/volume-issue-on-my-uconnect.46300/page-3#post-171457 Direct user complaint: https://twitter.com/acevan90/status/1599924956204244993?t=jyNFB2xbLlXlFRN-n0huPw&s=19
Corrective Action:
There is a known issue with multiple 2022 Jeep Compass trims and models that, after long periods of driving (about an hour), the volume for all components utilizing sound becomes barely audible even at max volume. This affects all warning systems including blind spot, lane departure, etc. Upon turning off the vehicle for long periods of time (a few hours) the volume will return, but the issue will occur again if driving for an hour plus with short stops. Jeep has acknowledged the concern for over a year on Jeep forums and dealers are not helpful regarding the issue. Jeep states there will be an update to the UConnect system controlling audio functions in Q4 2022. But Jeep has yet to release an update with 2 weeks left to go in the year despite knowing of the issue since end of 2021. I have additional concerns for safety as I have to disengage hands free audio during long drives due to the volume issue causing further distraction and complications on top of not having audio for any other integrated components (like gps, radio, etc.) In addition to the safety features. Links showing Jeeps awareness of issue: Forum with multiple user complaints: https://www.myjeepcompass.com/threads/volume-issue-on-my-uconnect.46300/page-3#post-171457 Direct user complaint: https://twitter.com/acevan90/status/1599924956204244993?t=jyNFB2xbLlXlFRN-n0huPw&s=19
Additional Notes:
There is a known issue with multiple 2022 Jeep Compass trims and models that, after long periods of driving (about an hour), the volume for all components utilizing sound becomes barely audible even at max volume. This affects all warning systems including blind spot, lane departure, etc. Upon turning off the vehicle for long periods of time (a few hours) the volume will return, but the issue will occur again if driving for an hour plus with short stops. Jeep has acknowledged the concern for over a year on Jeep forums and dealers are not helpful regarding the issue. Jeep states there will be an update to the UConnect system controlling audio functions in Q4 2022. But Jeep has yet to release an update with 2 weeks left to go in the year despite knowing of the issue since end of 2021. I have additional concerns for safety as I have to disengage hands free audio during long drives due to the volume issue causing further distraction and complications on top of not having audio for any other integrated components (like gps, radio, etc.) In addition to the safety features. Links showing Jeeps awareness of issue: Forum with multiple user complaints: https://www.myjeepcompass.com/threads/volume-issue-on-my-uconnect.46300/page-3#post-171457 Direct user complaint: https://twitter.com/acevan90/status/1599924956204244993?t=jyNFB2xbLlXlFRN-n0huPw&s=19
Mfg Campaign: 11498154
Recall Date: Dec 19, 2022
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
There is a known issue with multiple 2022 Jeep Compass trims and models that, after long periods of driving (about an hour), the volume for all components utilizing sound becomes barely audible even at max volume. This affects all warning systems including blind spot, lane departure, etc. Upon turning off the vehicle for long periods of time (a few hours) the volume will return, but the issue will occur again if driving for an hour plus with short stops. Jeep has acknowledged the concern for over a year on Jeep forums and dealers are not helpful regarding the issue. Jeep states there will be an update to the UConnect system controlling audio functions in Q4 2022. But Jeep has yet to release an update with 2 weeks left to go in the year despite knowing of the issue since end of 2021. I have additional concerns for safety as I have to disengage hands free audio during long drives due to the volume issue causing further distraction and complications on top of not having audio for any other integrated components (like gps, radio, etc.) In addition to the safety features. Links showing Jeeps awareness of issue: Forum with multiple user complaints: https://www.myjeepcompass.com/threads/volume-issue-on-my-uconnect.46300/page-3#post-171457 Direct user complaint: https://twitter.com/acevan90/status/1599924956204244993?t=jyNFB2xbLlXlFRN-n0huPw&s=19
Corrective Action:
There is a known issue with multiple 2022 Jeep Compass trims and models that, after long periods of driving (about an hour), the volume for all components utilizing sound becomes barely audible even at max volume. This affects all warning systems including blind spot, lane departure, etc. Upon turning off the vehicle for long periods of time (a few hours) the volume will return, but the issue will occur again if driving for an hour plus with short stops. Jeep has acknowledged the concern for over a year on Jeep forums and dealers are not helpful regarding the issue. Jeep states there will be an update to the UConnect system controlling audio functions in Q4 2022. But Jeep has yet to release an update with 2 weeks left to go in the year despite knowing of the issue since end of 2021. I have additional concerns for safety as I have to disengage hands free audio during long drives due to the volume issue causing further distraction and complications on top of not having audio for any other integrated components (like gps, radio, etc.) In addition to the safety features. Links showing Jeeps awareness of issue: Forum with multiple user complaints: https://www.myjeepcompass.com/threads/volume-issue-on-my-uconnect.46300/page-3#post-171457 Direct user complaint: https://twitter.com/acevan90/status/1599924956204244993?t=jyNFB2xbLlXlFRN-n0huPw&s=19
Additional Notes:
There is a known issue with multiple 2022 Jeep Compass trims and models that, after long periods of driving (about an hour), the volume for all components utilizing sound becomes barely audible even at max volume. This affects all warning systems including blind spot, lane departure, etc. Upon turning off the vehicle for long periods of time (a few hours) the volume will return, but the issue will occur again if driving for an hour plus with short stops. Jeep has acknowledged the concern for over a year on Jeep forums and dealers are not helpful regarding the issue. Jeep states there will be an update to the UConnect system controlling audio functions in Q4 2022. But Jeep has yet to release an update with 2 weeks left to go in the year despite knowing of the issue since end of 2021. I have additional concerns for safety as I have to disengage hands free audio during long drives due to the volume issue causing further distraction and complications on top of not having audio for any other integrated components (like gps, radio, etc.) In addition to the safety features. Links showing Jeeps awareness of issue: Forum with multiple user complaints: https://www.myjeepcompass.com/threads/volume-issue-on-my-uconnect.46300/page-3#post-171457 Direct user complaint: https://twitter.com/acevan90/status/1599924956204244993?t=jyNFB2xbLlXlFRN-n0huPw&s=19
Mfg Campaign: 11498154
Recall Date: Dec 19, 2022
Chrysler (fca Us, Llc)
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
There is a known issue with multiple 2022 Jeep Compass trims and models that, after long periods of driving (about an hour), the volume for all components utilizing sound becomes barely audible even at max volume. This affects all warning systems including blind spot, lane departure, etc. Upon turning off the vehicle for long periods of time (a few hours) the volume will return, but the issue will occur again if driving for an hour plus with short stops. Jeep has acknowledged the concern for over a year on Jeep forums and dealers are not helpful regarding the issue. Jeep states there will be an update to the UConnect system controlling audio functions in Q4 2022. But Jeep has yet to release an update with 2 weeks left to go in the year despite knowing of the issue since end of 2021. I have additional concerns for safety as I have to disengage hands free audio during long drives due to the volume issue causing further distraction and complications on top of not having audio for any other integrated components (like gps, radio, etc.) In addition to the safety features. Links showing Jeeps awareness of issue: Forum with multiple user complaints: https://www.myjeepcompass.com/threads/volume-issue-on-my-uconnect.46300/page-3#post-171457 Direct user complaint: https://twitter.com/acevan90/status/1599924956204244993?t=jyNFB2xbLlXlFRN-n0huPw&s=19
Corrective Action:
There is a known issue with multiple 2022 Jeep Compass trims and models that, after long periods of driving (about an hour), the volume for all components utilizing sound becomes barely audible even at max volume. This affects all warning systems including blind spot, lane departure, etc. Upon turning off the vehicle for long periods of time (a few hours) the volume will return, but the issue will occur again if driving for an hour plus with short stops. Jeep has acknowledged the concern for over a year on Jeep forums and dealers are not helpful regarding the issue. Jeep states there will be an update to the UConnect system controlling audio functions in Q4 2022. But Jeep has yet to release an update with 2 weeks left to go in the year despite knowing of the issue since end of 2021. I have additional concerns for safety as I have to disengage hands free audio during long drives due to the volume issue causing further distraction and complications on top of not having audio for any other integrated components (like gps, radio, etc.) In addition to the safety features. Links showing Jeeps awareness of issue: Forum with multiple user complaints: https://www.myjeepcompass.com/threads/volume-issue-on-my-uconnect.46300/page-3#post-171457 Direct user complaint: https://twitter.com/acevan90/status/1599924956204244993?t=jyNFB2xbLlXlFRN-n0huPw&s=19
Additional Notes:
There is a known issue with multiple 2022 Jeep Compass trims and models that, after long periods of driving (about an hour), the volume for all components utilizing sound becomes barely audible even at max volume. This affects all warning systems including blind spot, lane departure, etc. Upon turning off the vehicle for long periods of time (a few hours) the volume will return, but the issue will occur again if driving for an hour plus with short stops. Jeep has acknowledged the concern for over a year on Jeep forums and dealers are not helpful regarding the issue. Jeep states there will be an update to the UConnect system controlling audio functions in Q4 2022. But Jeep has yet to release an update with 2 weeks left to go in the year despite knowing of the issue since end of 2021. I have additional concerns for safety as I have to disengage hands free audio during long drives due to the volume issue causing further distraction and complications on top of not having audio for any other integrated components (like gps, radio, etc.) In addition to the safety features. Links showing Jeeps awareness of issue: Forum with multiple user complaints: https://www.myjeepcompass.com/threads/volume-issue-on-my-uconnect.46300/page-3#post-171457 Direct user complaint: https://twitter.com/acevan90/status/1599924956204244993?t=jyNFB2xbLlXlFRN-n0huPw&s=19
Mfg Campaign: 11498154
Recall Date: Dec 19, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2022 Jeep Compass. The contact stated while driving at various speeds, the vehicle stalled. The START/STOP system message was displayed. The computer screen went blank. The drive button on the instrument cluster and gear selector were blinking. The parking brake engaged without warning. While driving the vehicle at slow speeds, the vehicle jerked forward and failed to respond as needed. The contact waited for the vehicle to restart. The vehicle was taken to the local dealer however, the mechanic was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 19,900.
Corrective Action:
The contact owns a 2022 Jeep Compass. The contact stated while driving at various speeds, the vehicle stalled. The START/STOP system message was displayed. The computer screen went blank. The drive button on the instrument cluster and gear selector were blinking. The parking brake engaged without warning. While driving the vehicle at slow speeds, the vehicle jerked forward and failed to respond as needed. The contact waited for the vehicle to restart. The vehicle was taken to the local dealer however, the mechanic was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 19,900.
Additional Notes:
The contact owns a 2022 Jeep Compass. The contact stated while driving at various speeds, the vehicle stalled. The START/STOP system message was displayed. The computer screen went blank. The drive button on the instrument cluster and gear selector were blinking. The parking brake engaged without warning. While driving the vehicle at slow speeds, the vehicle jerked forward and failed to respond as needed. The contact waited for the vehicle to restart. The vehicle was taken to the local dealer however, the mechanic was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 19,900.
Mfg Campaign: 11497255
Recall Date: Dec 13, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2022 Jeep Compass. The contact stated while driving at various speeds, the vehicle stalled. The START/STOP system message was displayed. The computer screen went blank. The drive button on the instrument cluster and gear selector were blinking. The parking brake engaged without warning. While driving the vehicle at slow speeds, the vehicle jerked forward and failed to respond as needed. The contact waited for the vehicle to restart. The vehicle was taken to the local dealer however, the mechanic was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 19,900.
Corrective Action:
The contact owns a 2022 Jeep Compass. The contact stated while driving at various speeds, the vehicle stalled. The START/STOP system message was displayed. The computer screen went blank. The drive button on the instrument cluster and gear selector were blinking. The parking brake engaged without warning. While driving the vehicle at slow speeds, the vehicle jerked forward and failed to respond as needed. The contact waited for the vehicle to restart. The vehicle was taken to the local dealer however, the mechanic was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 19,900.
Additional Notes:
The contact owns a 2022 Jeep Compass. The contact stated while driving at various speeds, the vehicle stalled. The START/STOP system message was displayed. The computer screen went blank. The drive button on the instrument cluster and gear selector were blinking. The parking brake engaged without warning. While driving the vehicle at slow speeds, the vehicle jerked forward and failed to respond as needed. The contact waited for the vehicle to restart. The vehicle was taken to the local dealer however, the mechanic was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 19,900.
Mfg Campaign: 11497255
Recall Date: Dec 13, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2022 Jeep Compass. The contact stated while driving at various speeds, the vehicle stalled. The START/STOP system message was displayed. The computer screen went blank. The drive button on the instrument cluster and gear selector were blinking. The parking brake engaged without warning. While driving the vehicle at slow speeds, the vehicle jerked forward and failed to respond as needed. The contact waited for the vehicle to restart. The vehicle was taken to the local dealer however, the mechanic was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 19,900.
Corrective Action:
The contact owns a 2022 Jeep Compass. The contact stated while driving at various speeds, the vehicle stalled. The START/STOP system message was displayed. The computer screen went blank. The drive button on the instrument cluster and gear selector were blinking. The parking brake engaged without warning. While driving the vehicle at slow speeds, the vehicle jerked forward and failed to respond as needed. The contact waited for the vehicle to restart. The vehicle was taken to the local dealer however, the mechanic was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 19,900.
Additional Notes:
The contact owns a 2022 Jeep Compass. The contact stated while driving at various speeds, the vehicle stalled. The START/STOP system message was displayed. The computer screen went blank. The drive button on the instrument cluster and gear selector were blinking. The parking brake engaged without warning. While driving the vehicle at slow speeds, the vehicle jerked forward and failed to respond as needed. The contact waited for the vehicle to restart. The vehicle was taken to the local dealer however, the mechanic was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 19,900.
Mfg Campaign: 11497255
Recall Date: Dec 13, 2022
Chrysler (fca Us, Llc)
Defect Description:
INTERIOR LIGHTING
Potential Consequences:
The contact owns a 2022 Jeep Compass. The contact stated that the instrument panel was not visible when the headlights were in the dim setting. The contact took the vehicle to a dealer where they confirmed the failure but informed him there were no the parts available to repair the vehicle. The manufacturer had yet to be notified of the failure. The vehicle was not repaired. The failure mileage was approximately 12,000.
Corrective Action:
The contact owns a 2022 Jeep Compass. The contact stated that the instrument panel was not visible when the headlights were in the dim setting. The contact took the vehicle to a dealer where they confirmed the failure but informed him there were no the parts available to repair the vehicle. The manufacturer had yet to be notified of the failure. The vehicle was not repaired. The failure mileage was approximately 12,000.
Additional Notes:
The contact owns a 2022 Jeep Compass. The contact stated that the instrument panel was not visible when the headlights were in the dim setting. The contact took the vehicle to a dealer where they confirmed the failure but informed him there were no the parts available to repair the vehicle. The manufacturer had yet to be notified of the failure. The vehicle was not repaired. The failure mileage was approximately 12,000.
Mfg Campaign: 11497297
Recall Date: Dec 13, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Potential Consequences:
The contact owns a 2022 Jeep Compass. The contact stated that the instrument panel was not visible when the headlights were in the dim setting. The contact took the vehicle to a dealer where they confirmed the failure but informed him there were no the parts available to repair the vehicle. The manufacturer had yet to be notified of the failure. The vehicle was not repaired. The failure mileage was approximately 12,000.
Corrective Action:
The contact owns a 2022 Jeep Compass. The contact stated that the instrument panel was not visible when the headlights were in the dim setting. The contact took the vehicle to a dealer where they confirmed the failure but informed him there were no the parts available to repair the vehicle. The manufacturer had yet to be notified of the failure. The vehicle was not repaired. The failure mileage was approximately 12,000.
Additional Notes:
The contact owns a 2022 Jeep Compass. The contact stated that the instrument panel was not visible when the headlights were in the dim setting. The contact took the vehicle to a dealer where they confirmed the failure but informed him there were no the parts available to repair the vehicle. The manufacturer had yet to be notified of the failure. The vehicle was not repaired. The failure mileage was approximately 12,000.
Mfg Campaign: 11497297
Recall Date: Dec 13, 2022
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Does not correct car from departing lane. Also intermittently turns automatic braking of. Intermittently brakes when no hazard. Loses sound for radio and gps on long trips.
Corrective Action:
Does not correct car from departing lane. Also intermittently turns automatic braking of. Intermittently brakes when no hazard. Loses sound for radio and gps on long trips.
Additional Notes:
Does not correct car from departing lane. Also intermittently turns automatic braking of. Intermittently brakes when no hazard. Loses sound for radio and gps on long trips.
Mfg Campaign: 11496520
Recall Date: Dec 8, 2022
Chrysler (fca Us, Llc)
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
Does not correct car from departing lane. Also intermittently turns automatic braking of. Intermittently brakes when no hazard. Loses sound for radio and gps on long trips.
Corrective Action:
Does not correct car from departing lane. Also intermittently turns automatic braking of. Intermittently brakes when no hazard. Loses sound for radio and gps on long trips.
Additional Notes:
Does not correct car from departing lane. Also intermittently turns automatic braking of. Intermittently brakes when no hazard. Loses sound for radio and gps on long trips.
Mfg Campaign: 11496520
Recall Date: Dec 8, 2022
Chrysler (fca Us, Llc)
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
Does not correct car from departing lane. Also intermittently turns automatic braking of. Intermittently brakes when no hazard. Loses sound for radio and gps on long trips.
Corrective Action:
Does not correct car from departing lane. Also intermittently turns automatic braking of. Intermittently brakes when no hazard. Loses sound for radio and gps on long trips.
Additional Notes:
Does not correct car from departing lane. Also intermittently turns automatic braking of. Intermittently brakes when no hazard. Loses sound for radio and gps on long trips.
Mfg Campaign: 11496520
Recall Date: Dec 8, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The infotainment systems volume fades to the point where nothing can be heard. This impacts: radio, but also Android Auto/Apple Car play for audio alerts, jeep assistance and hands free call functionality. The vehicle was taken to the dealer and they confirmed Jeep knows about the issue and it will require a software update - TBD. Meanwhile, my new vehicle is useless for any kind of audio functionality. This is a distraction while driving and poses safety concerns.
Corrective Action:
The infotainment systems volume fades to the point where nothing can be heard. This impacts: radio, but also Android Auto/Apple Car play for audio alerts, jeep assistance and hands free call functionality. The vehicle was taken to the dealer and they confirmed Jeep knows about the issue and it will require a software update - TBD. Meanwhile, my new vehicle is useless for any kind of audio functionality. This is a distraction while driving and poses safety concerns.
Additional Notes:
The infotainment systems volume fades to the point where nothing can be heard. This impacts: radio, but also Android Auto/Apple Car play for audio alerts, jeep assistance and hands free call functionality. The vehicle was taken to the dealer and they confirmed Jeep knows about the issue and it will require a software update - TBD. Meanwhile, my new vehicle is useless for any kind of audio functionality. This is a distraction while driving and poses safety concerns.
Mfg Campaign: 11496562
Recall Date: Dec 8, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The infotainment systems volume fades to the point where nothing can be heard. This impacts: radio, but also Android Auto/Apple Car play for audio alerts, jeep assistance and hands free call functionality. The vehicle was taken to the dealer and they confirmed Jeep knows about the issue and it will require a software update - TBD. Meanwhile, my new vehicle is useless for any kind of audio functionality. This is a distraction while driving and poses safety concerns.
Corrective Action:
The infotainment systems volume fades to the point where nothing can be heard. This impacts: radio, but also Android Auto/Apple Car play for audio alerts, jeep assistance and hands free call functionality. The vehicle was taken to the dealer and they confirmed Jeep knows about the issue and it will require a software update - TBD. Meanwhile, my new vehicle is useless for any kind of audio functionality. This is a distraction while driving and poses safety concerns.
Additional Notes:
The infotainment systems volume fades to the point where nothing can be heard. This impacts: radio, but also Android Auto/Apple Car play for audio alerts, jeep assistance and hands free call functionality. The vehicle was taken to the dealer and they confirmed Jeep knows about the issue and it will require a software update - TBD. Meanwhile, my new vehicle is useless for any kind of audio functionality. This is a distraction while driving and poses safety concerns.
Mfg Campaign: 11496562
Recall Date: Dec 8, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was on the entrance ramp for the freeway and the gas pedal disengaged. I could not accelerate and my car slowed down. A message on the display said to service electronic throttle. This has happened to me twice. My car is barely six months old. I was going 40 mph at the time. Today, I was getting into my car after picking up lunch and as I sat down, the alarm went off for close to 4 minutes. I unlocked and locked the key fob, I started the car and turned it off, and repeated everything about twenty times. I'm in a very public place sitting inside of a car whose alarm won't shut off...anyone could've called the police on me. Someone probably did. The alarm is supposed to shut off at 90 seconds, why didn't it? Why have an alarm that won't disengage? When I press the button to disable the auto stop/start, my car will jerk a few times and a message will pop up to service the auto stop/start. This first happened two days after I got the car (less than 100 miles on car) and it's probably happened close to ten times by now. I'm usually going about 30 - 40 mph when this happens.
Corrective Action:
I was on the entrance ramp for the freeway and the gas pedal disengaged. I could not accelerate and my car slowed down. A message on the display said to service electronic throttle. This has happened to me twice. My car is barely six months old. I was going 40 mph at the time. Today, I was getting into my car after picking up lunch and as I sat down, the alarm went off for close to 4 minutes. I unlocked and locked the key fob, I started the car and turned it off, and repeated everything about twenty times. I'm in a very public place sitting inside of a car whose alarm won't shut off...anyone could've called the police on me. Someone probably did. The alarm is supposed to shut off at 90 seconds, why didn't it? Why have an alarm that won't disengage? When I press the button to disable the auto stop/start, my car will jerk a few times and a message will pop up to service the auto stop/start. This first happened two days after I got the car (less than 100 miles on car) and it's probably happened close to ten times by now. I'm usually going about 30 - 40 mph when this happens.
Additional Notes:
I was on the entrance ramp for the freeway and the gas pedal disengaged. I could not accelerate and my car slowed down. A message on the display said to service electronic throttle. This has happened to me twice. My car is barely six months old. I was going 40 mph at the time. Today, I was getting into my car after picking up lunch and as I sat down, the alarm went off for close to 4 minutes. I unlocked and locked the key fob, I started the car and turned it off, and repeated everything about twenty times. I'm in a very public place sitting inside of a car whose alarm won't shut off...anyone could've called the police on me. Someone probably did. The alarm is supposed to shut off at 90 seconds, why didn't it? Why have an alarm that won't disengage? When I press the button to disable the auto stop/start, my car will jerk a few times and a message will pop up to service the auto stop/start. This first happened two days after I got the car (less than 100 miles on car) and it's probably happened close to ten times by now. I'm usually going about 30 - 40 mph when this happens.
Mfg Campaign: 11495679
Recall Date: Dec 1, 2022
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
Recent Articles
Jeep Grand Cherokee Head Restraint Problem
Chrysler (FCA US, LLC) has announced a safety issue affecting certain 2023–2024 Jeep Grand Ch ...
Aug 1, 2025Fuel Injector Problem: 2021-2024 Ford Bronco Sport and 2020-2022 Ford Escape
If you own a 2021-2024 Ford Bronco Sport or 2020-2022 Ford Escape equipped with a 1.5L Dragon GTDI e ...
Jul 28, 2025Airbag Problem Affects 2022-2025 Chrysler Pacifica and Voyager Vehicles
If you own a Chrysler Pacifica or Voyager, your vehicle may be equipped with defective side curtain ...
Jul 24, 2025