Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, andRam Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66B, 79B
Recall Date: Jun 13, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Compass vehicles. The brightness level of the instrument panel cluster (IPC) may not be adjustable due to incorrect software in the body control module (BCM). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 88A
Recall Date: Aug 14, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Compass vehicles. The instrument panel center cluster display may be insufficiently illuminated and may not appear visible during daytime driving conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 15A
Recall Date: Feb 9, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Compass vehicles. The front seat head restraints were not welded properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z36
Recall Date: Apr 14, 2022
Consumer Complaints
330 ComplaintsChrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Unable to dim dash lights/touch panel or rear view mirror for safe night driving. Began about 6 weeks ago. Jeep has known about this for months as it is reported on the Jeep Compass forum going back prior to Aug 2022. The touch panel can be turned off with a button, but due to the “software glitch” the manual dash dimmer knob will not function and vehicle is unable to recognize its night. I now drive with an envelope covering my instrument panel with only the speedometer visible due to the brightness after almost going off the road last week when I could not see a deer in front of me until the last minute due to the excessive brightness and glare. Other consumers have suggested unhooking batteries and hard resets, but also report problem returns. Dealers report being unable to fix issue with changing components and more vehicles being brought in weekly for same issue. Vehicles should be recalled and a manual dimmer switch installed that functions independently of the light sensor before people start getting killed, if accidents have not already occurred due to this. I contacted Jeep last week and was told a dealer would get back to me- nothing.
Corrective Action:
Unable to dim dash lights/touch panel or rear view mirror for safe night driving. Began about 6 weeks ago. Jeep has known about this for months as it is reported on the Jeep Compass forum going back prior to Aug 2022. The touch panel can be turned off with a button, but due to the “software glitch” the manual dash dimmer knob will not function and vehicle is unable to recognize its night. I now drive with an envelope covering my instrument panel with only the speedometer visible due to the brightness after almost going off the road last week when I could not see a deer in front of me until the last minute due to the excessive brightness and glare. Other consumers have suggested unhooking batteries and hard resets, but also report problem returns. Dealers report being unable to fix issue with changing components and more vehicles being brought in weekly for same issue. Vehicles should be recalled and a manual dimmer switch installed that functions independently of the light sensor before people start getting killed, if accidents have not already occurred due to this. I contacted Jeep last week and was told a dealer would get back to me- nothing.
Additional Notes:
Unable to dim dash lights/touch panel or rear view mirror for safe night driving. Began about 6 weeks ago. Jeep has known about this for months as it is reported on the Jeep Compass forum going back prior to Aug 2022. The touch panel can be turned off with a button, but due to the “software glitch” the manual dash dimmer knob will not function and vehicle is unable to recognize its night. I now drive with an envelope covering my instrument panel with only the speedometer visible due to the brightness after almost going off the road last week when I could not see a deer in front of me until the last minute due to the excessive brightness and glare. Other consumers have suggested unhooking batteries and hard resets, but also report problem returns. Dealers report being unable to fix issue with changing components and more vehicles being brought in weekly for same issue. Vehicles should be recalled and a manual dimmer switch installed that functions independently of the light sensor before people start getting killed, if accidents have not already occurred due to this. I contacted Jeep last week and was told a dealer would get back to me- nothing.
Mfg Campaign: 11506524
Recall Date: Feb 9, 2023
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The cluster panel dimmer toggle for my 2022 Jeep Compass does not work correctly anymore. It stays very bright even at night and I cannot adjust it darker. I took it to my local Jeep dealership for service and they said it's a software problem and they cannot fix it until Jeep recalls it and fixes it themselves. The instrument panel is so bright that I cannot drive my car at night because it causes night blindness and I cannot see traffic. The toggle switch worked correctly for the first 6 months of having my SUV, but then one day it did not and now it cannot be fixed.
Corrective Action:
The cluster panel dimmer toggle for my 2022 Jeep Compass does not work correctly anymore. It stays very bright even at night and I cannot adjust it darker. I took it to my local Jeep dealership for service and they said it's a software problem and they cannot fix it until Jeep recalls it and fixes it themselves. The instrument panel is so bright that I cannot drive my car at night because it causes night blindness and I cannot see traffic. The toggle switch worked correctly for the first 6 months of having my SUV, but then one day it did not and now it cannot be fixed.
Additional Notes:
The cluster panel dimmer toggle for my 2022 Jeep Compass does not work correctly anymore. It stays very bright even at night and I cannot adjust it darker. I took it to my local Jeep dealership for service and they said it's a software problem and they cannot fix it until Jeep recalls it and fixes it themselves. The instrument panel is so bright that I cannot drive my car at night because it causes night blindness and I cannot see traffic. The toggle switch worked correctly for the first 6 months of having my SUV, but then one day it did not and now it cannot be fixed.
Mfg Campaign: 11505220
Recall Date: Feb 2, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
When I was traveling on the highway at 65 MPH, the car suddenly stalled placing my life in great danger, it was also difficult to steer off the road as it would not restart nor accelerate. Once the car was over to the side of the road it would not restart after several attempts. The car restarted after 1 hour of being on the side of the road and I drove it home, 2 days later it would not start when attempting to drive it for repair. The vehicle has been towed to the Chrysler dealer where it was purchased.
Corrective Action:
When I was traveling on the highway at 65 MPH, the car suddenly stalled placing my life in great danger, it was also difficult to steer off the road as it would not restart nor accelerate. Once the car was over to the side of the road it would not restart after several attempts. The car restarted after 1 hour of being on the side of the road and I drove it home, 2 days later it would not start when attempting to drive it for repair. The vehicle has been towed to the Chrysler dealer where it was purchased.
Additional Notes:
When I was traveling on the highway at 65 MPH, the car suddenly stalled placing my life in great danger, it was also difficult to steer off the road as it would not restart nor accelerate. Once the car was over to the side of the road it would not restart after several attempts. The car restarted after 1 hour of being on the side of the road and I drove it home, 2 days later it would not start when attempting to drive it for repair. The vehicle has been towed to the Chrysler dealer where it was purchased.
Mfg Campaign: 11504257
Recall Date: Jan 29, 2023
Chrysler (fca Us, Llc)
Defect Description:
TIRES
Potential Consequences:
2022 JEEP COMPASS. CONSUMER WRITES IN REGARD TO ILLUMINATED TIRE WARNING. THE CONSUMER STATED THERE WAS A SLICE IN THE SIDEWALL OF THE TIRE IN THE MIDST OF GETTING A TOW TO CHANGE THE TIRE DISCOVERED THERE WAS NO SPARE TIRE OFFERED WITH THIS VEHICLE AND THIS WASNT DISCLOSED AT THE TIME OF PURCHASE.
Corrective Action:
2022 JEEP COMPASS. CONSUMER WRITES IN REGARD TO ILLUMINATED TIRE WARNING. THE CONSUMER STATED THERE WAS A SLICE IN THE SIDEWALL OF THE TIRE IN THE MIDST OF GETTING A TOW TO CHANGE THE TIRE DISCOVERED THERE WAS NO SPARE TIRE OFFERED WITH THIS VEHICLE AND THIS WASNT DISCLOSED AT THE TIME OF PURCHASE.
Additional Notes:
2022 JEEP COMPASS. CONSUMER WRITES IN REGARD TO ILLUMINATED TIRE WARNING. THE CONSUMER STATED THERE WAS A SLICE IN THE SIDEWALL OF THE TIRE IN THE MIDST OF GETTING A TOW TO CHANGE THE TIRE DISCOVERED THERE WAS NO SPARE TIRE OFFERED WITH THIS VEHICLE AND THIS WASNT DISCLOSED AT THE TIME OF PURCHASE.
Mfg Campaign: 11503933
Recall Date: Jan 27, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
On highway going 60 and vehicle powers down. I pulled over and turned it off and started it after 3 mins and proceeded and once I got to 40mph it powered down again. I pulled over and it’s been at the dealer since and they cannot get it to duplicate
Corrective Action:
On highway going 60 and vehicle powers down. I pulled over and turned it off and started it after 3 mins and proceeded and once I got to 40mph it powered down again. I pulled over and it’s been at the dealer since and they cannot get it to duplicate
Additional Notes:
On highway going 60 and vehicle powers down. I pulled over and turned it off and started it after 3 mins and proceeded and once I got to 40mph it powered down again. I pulled over and it’s been at the dealer since and they cannot get it to duplicate
Mfg Campaign: 11503934
Recall Date: Jan 27, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Please see uploaded documents for a personal account of all issues on the 2022 Jeep Compass. Yes, it is available for inspection. No warning indications prior to incidents. I went to dealership & they are aware of issues with the mechanical & electrical system, however they did not offer any resolution. No, the vehicle has not been inspected by the manufacturer or anyone else. The issues began within a few days of being bought on 9/12/22. The incidents are random, ongoing, and increasing. No, the issues have not been reproduced or confirmed by anyone. I live 2 hrs from the dealership, however I have made numerous trips to them & on 1/24/23 did make them aware of the problems in writing. I have tried returning the vehicle on several occasions. No one would work with me, return phone calls or emails. They did agreed to a trade but with a $10,000 charge for trading this vehicle in for another one just like it but cheaper cash price of $32,595. That was 9/22/2022, 10 days after signing the contract. However I have been calling & email the salesman & business manager from day one. I am convinced they sold me a Lemon & are preditory lenders considering how they have treated me. The salesman tore the window sticker off the Jeep, waded it up & threw it away the night it was bough. He also did not give me my trade in license plate, or my extra key fob to the new vehicle. I have since gotten the key fob on a trip there. The license plate is gone. I have called & went by numerous times with no one willing to work with me concerning the Jeep on all situations. I have since learn Base MSRP is $26,525. My contract was written for $38,864 in total. Cash price was $35,305. They also financed a down payment through a credit card company when told I had no down payment of $3,000, which is a separate payment. I am not sure this is where I complain about Preditory Lending but I thought it wouldn't hurt to share my situation considering the issues I am having with the physical vehicle.
Corrective Action:
Please see uploaded documents for a personal account of all issues on the 2022 Jeep Compass. Yes, it is available for inspection. No warning indications prior to incidents. I went to dealership & they are aware of issues with the mechanical & electrical system, however they did not offer any resolution. No, the vehicle has not been inspected by the manufacturer or anyone else. The issues began within a few days of being bought on 9/12/22. The incidents are random, ongoing, and increasing. No, the issues have not been reproduced or confirmed by anyone. I live 2 hrs from the dealership, however I have made numerous trips to them & on 1/24/23 did make them aware of the problems in writing. I have tried returning the vehicle on several occasions. No one would work with me, return phone calls or emails. They did agreed to a trade but with a $10,000 charge for trading this vehicle in for another one just like it but cheaper cash price of $32,595. That was 9/22/2022, 10 days after signing the contract. However I have been calling & email the salesman & business manager from day one. I am convinced they sold me a Lemon & are preditory lenders considering how they have treated me. The salesman tore the window sticker off the Jeep, waded it up & threw it away the night it was bough. He also did not give me my trade in license plate, or my extra key fob to the new vehicle. I have since gotten the key fob on a trip there. The license plate is gone. I have called & went by numerous times with no one willing to work with me concerning the Jeep on all situations. I have since learn Base MSRP is $26,525. My contract was written for $38,864 in total. Cash price was $35,305. They also financed a down payment through a credit card company when told I had no down payment of $3,000, which is a separate payment. I am not sure this is where I complain about Preditory Lending but I thought it wouldn't hurt to share my situation considering the issues I am having with the physical vehicle.
Additional Notes:
Please see uploaded documents for a personal account of all issues on the 2022 Jeep Compass. Yes, it is available for inspection. No warning indications prior to incidents. I went to dealership & they are aware of issues with the mechanical & electrical system, however they did not offer any resolution. No, the vehicle has not been inspected by the manufacturer or anyone else. The issues began within a few days of being bought on 9/12/22. The incidents are random, ongoing, and increasing. No, the issues have not been reproduced or confirmed by anyone. I live 2 hrs from the dealership, however I have made numerous trips to them & on 1/24/23 did make them aware of the problems in writing. I have tried returning the vehicle on several occasions. No one would work with me, return phone calls or emails. They did agreed to a trade but with a $10,000 charge for trading this vehicle in for another one just like it but cheaper cash price of $32,595. That was 9/22/2022, 10 days after signing the contract. However I have been calling & email the salesman & business manager from day one. I am convinced they sold me a Lemon & are preditory lenders considering how they have treated me. The salesman tore the window sticker off the Jeep, waded it up & threw it away the night it was bough. He also did not give me my trade in license plate, or my extra key fob to the new vehicle. I have since gotten the key fob on a trip there. The license plate is gone. I have called & went by numerous times with no one willing to work with me concerning the Jeep on all situations. I have since learn Base MSRP is $26,525. My contract was written for $38,864 in total. Cash price was $35,305. They also financed a down payment through a credit card company when told I had no down payment of $3,000, which is a separate payment. I am not sure this is where I complain about Preditory Lending but I thought it wouldn't hurt to share my situation considering the issues I am having with the physical vehicle.
Mfg Campaign: 11503850
Recall Date: Jan 26, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Please see uploaded documents for a personal account of all issues on the 2022 Jeep Compass. Yes, it is available for inspection. No warning indications prior to incidents. I went to dealership & they are aware of issues with the mechanical & electrical system, however they did not offer any resolution. No, the vehicle has not been inspected by the manufacturer or anyone else. The issues began within a few days of being bought on 9/12/22. The incidents are random, ongoing, and increasing. No, the issues have not been reproduced or confirmed by anyone. I live 2 hrs from the dealership, however I have made numerous trips to them & on 1/24/23 did make them aware of the problems in writing. I have tried returning the vehicle on several occasions. No one would work with me, return phone calls or emails. They did agreed to a trade but with a $10,000 charge for trading this vehicle in for another one just like it but cheaper cash price of $32,595. That was 9/22/2022, 10 days after signing the contract. However I have been calling & email the salesman & business manager from day one. I am convinced they sold me a Lemon & are preditory lenders considering how they have treated me. The salesman tore the window sticker off the Jeep, waded it up & threw it away the night it was bough. He also did not give me my trade in license plate, or my extra key fob to the new vehicle. I have since gotten the key fob on a trip there. The license plate is gone. I have called & went by numerous times with no one willing to work with me concerning the Jeep on all situations. I have since learn Base MSRP is $26,525. My contract was written for $38,864 in total. Cash price was $35,305. They also financed a down payment through a credit card company when told I had no down payment of $3,000, which is a separate payment. I am not sure this is where I complain about Preditory Lending but I thought it wouldn't hurt to share my situation considering the issues I am having with the physical vehicle.
Corrective Action:
Please see uploaded documents for a personal account of all issues on the 2022 Jeep Compass. Yes, it is available for inspection. No warning indications prior to incidents. I went to dealership & they are aware of issues with the mechanical & electrical system, however they did not offer any resolution. No, the vehicle has not been inspected by the manufacturer or anyone else. The issues began within a few days of being bought on 9/12/22. The incidents are random, ongoing, and increasing. No, the issues have not been reproduced or confirmed by anyone. I live 2 hrs from the dealership, however I have made numerous trips to them & on 1/24/23 did make them aware of the problems in writing. I have tried returning the vehicle on several occasions. No one would work with me, return phone calls or emails. They did agreed to a trade but with a $10,000 charge for trading this vehicle in for another one just like it but cheaper cash price of $32,595. That was 9/22/2022, 10 days after signing the contract. However I have been calling & email the salesman & business manager from day one. I am convinced they sold me a Lemon & are preditory lenders considering how they have treated me. The salesman tore the window sticker off the Jeep, waded it up & threw it away the night it was bough. He also did not give me my trade in license plate, or my extra key fob to the new vehicle. I have since gotten the key fob on a trip there. The license plate is gone. I have called & went by numerous times with no one willing to work with me concerning the Jeep on all situations. I have since learn Base MSRP is $26,525. My contract was written for $38,864 in total. Cash price was $35,305. They also financed a down payment through a credit card company when told I had no down payment of $3,000, which is a separate payment. I am not sure this is where I complain about Preditory Lending but I thought it wouldn't hurt to share my situation considering the issues I am having with the physical vehicle.
Additional Notes:
Please see uploaded documents for a personal account of all issues on the 2022 Jeep Compass. Yes, it is available for inspection. No warning indications prior to incidents. I went to dealership & they are aware of issues with the mechanical & electrical system, however they did not offer any resolution. No, the vehicle has not been inspected by the manufacturer or anyone else. The issues began within a few days of being bought on 9/12/22. The incidents are random, ongoing, and increasing. No, the issues have not been reproduced or confirmed by anyone. I live 2 hrs from the dealership, however I have made numerous trips to them & on 1/24/23 did make them aware of the problems in writing. I have tried returning the vehicle on several occasions. No one would work with me, return phone calls or emails. They did agreed to a trade but with a $10,000 charge for trading this vehicle in for another one just like it but cheaper cash price of $32,595. That was 9/22/2022, 10 days after signing the contract. However I have been calling & email the salesman & business manager from day one. I am convinced they sold me a Lemon & are preditory lenders considering how they have treated me. The salesman tore the window sticker off the Jeep, waded it up & threw it away the night it was bough. He also did not give me my trade in license plate, or my extra key fob to the new vehicle. I have since gotten the key fob on a trip there. The license plate is gone. I have called & went by numerous times with no one willing to work with me concerning the Jeep on all situations. I have since learn Base MSRP is $26,525. My contract was written for $38,864 in total. Cash price was $35,305. They also financed a down payment through a credit card company when told I had no down payment of $3,000, which is a separate payment. I am not sure this is where I complain about Preditory Lending but I thought it wouldn't hurt to share my situation considering the issues I am having with the physical vehicle.
Mfg Campaign: 11503850
Recall Date: Jan 26, 2023
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Please see uploaded documents for a personal account of all issues on the 2022 Jeep Compass. Yes, it is available for inspection. No warning indications prior to incidents. I went to dealership & they are aware of issues with the mechanical & electrical system, however they did not offer any resolution. No, the vehicle has not been inspected by the manufacturer or anyone else. The issues began within a few days of being bought on 9/12/22. The incidents are random, ongoing, and increasing. No, the issues have not been reproduced or confirmed by anyone. I live 2 hrs from the dealership, however I have made numerous trips to them & on 1/24/23 did make them aware of the problems in writing. I have tried returning the vehicle on several occasions. No one would work with me, return phone calls or emails. They did agreed to a trade but with a $10,000 charge for trading this vehicle in for another one just like it but cheaper cash price of $32,595. That was 9/22/2022, 10 days after signing the contract. However I have been calling & email the salesman & business manager from day one. I am convinced they sold me a Lemon & are preditory lenders considering how they have treated me. The salesman tore the window sticker off the Jeep, waded it up & threw it away the night it was bough. He also did not give me my trade in license plate, or my extra key fob to the new vehicle. I have since gotten the key fob on a trip there. The license plate is gone. I have called & went by numerous times with no one willing to work with me concerning the Jeep on all situations. I have since learn Base MSRP is $26,525. My contract was written for $38,864 in total. Cash price was $35,305. They also financed a down payment through a credit card company when told I had no down payment of $3,000, which is a separate payment. I am not sure this is where I complain about Preditory Lending but I thought it wouldn't hurt to share my situation considering the issues I am having with the physical vehicle.
Corrective Action:
Please see uploaded documents for a personal account of all issues on the 2022 Jeep Compass. Yes, it is available for inspection. No warning indications prior to incidents. I went to dealership & they are aware of issues with the mechanical & electrical system, however they did not offer any resolution. No, the vehicle has not been inspected by the manufacturer or anyone else. The issues began within a few days of being bought on 9/12/22. The incidents are random, ongoing, and increasing. No, the issues have not been reproduced or confirmed by anyone. I live 2 hrs from the dealership, however I have made numerous trips to them & on 1/24/23 did make them aware of the problems in writing. I have tried returning the vehicle on several occasions. No one would work with me, return phone calls or emails. They did agreed to a trade but with a $10,000 charge for trading this vehicle in for another one just like it but cheaper cash price of $32,595. That was 9/22/2022, 10 days after signing the contract. However I have been calling & email the salesman & business manager from day one. I am convinced they sold me a Lemon & are preditory lenders considering how they have treated me. The salesman tore the window sticker off the Jeep, waded it up & threw it away the night it was bough. He also did not give me my trade in license plate, or my extra key fob to the new vehicle. I have since gotten the key fob on a trip there. The license plate is gone. I have called & went by numerous times with no one willing to work with me concerning the Jeep on all situations. I have since learn Base MSRP is $26,525. My contract was written for $38,864 in total. Cash price was $35,305. They also financed a down payment through a credit card company when told I had no down payment of $3,000, which is a separate payment. I am not sure this is where I complain about Preditory Lending but I thought it wouldn't hurt to share my situation considering the issues I am having with the physical vehicle.
Additional Notes:
Please see uploaded documents for a personal account of all issues on the 2022 Jeep Compass. Yes, it is available for inspection. No warning indications prior to incidents. I went to dealership & they are aware of issues with the mechanical & electrical system, however they did not offer any resolution. No, the vehicle has not been inspected by the manufacturer or anyone else. The issues began within a few days of being bought on 9/12/22. The incidents are random, ongoing, and increasing. No, the issues have not been reproduced or confirmed by anyone. I live 2 hrs from the dealership, however I have made numerous trips to them & on 1/24/23 did make them aware of the problems in writing. I have tried returning the vehicle on several occasions. No one would work with me, return phone calls or emails. They did agreed to a trade but with a $10,000 charge for trading this vehicle in for another one just like it but cheaper cash price of $32,595. That was 9/22/2022, 10 days after signing the contract. However I have been calling & email the salesman & business manager from day one. I am convinced they sold me a Lemon & are preditory lenders considering how they have treated me. The salesman tore the window sticker off the Jeep, waded it up & threw it away the night it was bough. He also did not give me my trade in license plate, or my extra key fob to the new vehicle. I have since gotten the key fob on a trip there. The license plate is gone. I have called & went by numerous times with no one willing to work with me concerning the Jeep on all situations. I have since learn Base MSRP is $26,525. My contract was written for $38,864 in total. Cash price was $35,305. They also financed a down payment through a credit card company when told I had no down payment of $3,000, which is a separate payment. I am not sure this is where I complain about Preditory Lending but I thought it wouldn't hurt to share my situation considering the issues I am having with the physical vehicle.
Mfg Campaign: 11503850
Recall Date: Jan 26, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I have 3 issues with my vehicle: 1. Whenever I am in my vehicle for more than 20 minutes the radio starts to fade out and eventually all sound on the vehicle is muted. This happens every time I drive the vehicle for more than 20 minutes an can only be resolved by shutting off the vehicle for an extended period. 2. I was driving on the highway at 65 mph when my car suddenly started braking and nearly caused a rear end collision with the vehicle behind. I tried to continue pressing the accelerator, but the car was not advancing. Fortunately the vehicle did not come to a full stop and I was able to recover. 3. Just the other day my vehicle started to display a light on the dashboard that has warned me that the Forward Collision Warning system is now off. None of the above issues have yet to be inspected by the dealership. I have an appointment on February 3rd. It was very difficult to find a dealership with availability. My vehicle is available for inspection upon request. All these problems appeared within the first 5-days of owning the vehicle.
Corrective Action:
I have 3 issues with my vehicle: 1. Whenever I am in my vehicle for more than 20 minutes the radio starts to fade out and eventually all sound on the vehicle is muted. This happens every time I drive the vehicle for more than 20 minutes an can only be resolved by shutting off the vehicle for an extended period. 2. I was driving on the highway at 65 mph when my car suddenly started braking and nearly caused a rear end collision with the vehicle behind. I tried to continue pressing the accelerator, but the car was not advancing. Fortunately the vehicle did not come to a full stop and I was able to recover. 3. Just the other day my vehicle started to display a light on the dashboard that has warned me that the Forward Collision Warning system is now off. None of the above issues have yet to be inspected by the dealership. I have an appointment on February 3rd. It was very difficult to find a dealership with availability. My vehicle is available for inspection upon request. All these problems appeared within the first 5-days of owning the vehicle.
Additional Notes:
I have 3 issues with my vehicle: 1. Whenever I am in my vehicle for more than 20 minutes the radio starts to fade out and eventually all sound on the vehicle is muted. This happens every time I drive the vehicle for more than 20 minutes an can only be resolved by shutting off the vehicle for an extended period. 2. I was driving on the highway at 65 mph when my car suddenly started braking and nearly caused a rear end collision with the vehicle behind. I tried to continue pressing the accelerator, but the car was not advancing. Fortunately the vehicle did not come to a full stop and I was able to recover. 3. Just the other day my vehicle started to display a light on the dashboard that has warned me that the Forward Collision Warning system is now off. None of the above issues have yet to be inspected by the dealership. I have an appointment on February 3rd. It was very difficult to find a dealership with availability. My vehicle is available for inspection upon request. All these problems appeared within the first 5-days of owning the vehicle.
Mfg Campaign: 11502304
Recall Date: Jan 18, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I have 3 issues with my vehicle: 1. Whenever I am in my vehicle for more than 20 minutes the radio starts to fade out and eventually all sound on the vehicle is muted. This happens every time I drive the vehicle for more than 20 minutes an can only be resolved by shutting off the vehicle for an extended period. 2. I was driving on the highway at 65 mph when my car suddenly started braking and nearly caused a rear end collision with the vehicle behind. I tried to continue pressing the accelerator, but the car was not advancing. Fortunately the vehicle did not come to a full stop and I was able to recover. 3. Just the other day my vehicle started to display a light on the dashboard that has warned me that the Forward Collision Warning system is now off. None of the above issues have yet to be inspected by the dealership. I have an appointment on February 3rd. It was very difficult to find a dealership with availability. My vehicle is available for inspection upon request. All these problems appeared within the first 5-days of owning the vehicle.
Corrective Action:
I have 3 issues with my vehicle: 1. Whenever I am in my vehicle for more than 20 minutes the radio starts to fade out and eventually all sound on the vehicle is muted. This happens every time I drive the vehicle for more than 20 minutes an can only be resolved by shutting off the vehicle for an extended period. 2. I was driving on the highway at 65 mph when my car suddenly started braking and nearly caused a rear end collision with the vehicle behind. I tried to continue pressing the accelerator, but the car was not advancing. Fortunately the vehicle did not come to a full stop and I was able to recover. 3. Just the other day my vehicle started to display a light on the dashboard that has warned me that the Forward Collision Warning system is now off. None of the above issues have yet to be inspected by the dealership. I have an appointment on February 3rd. It was very difficult to find a dealership with availability. My vehicle is available for inspection upon request. All these problems appeared within the first 5-days of owning the vehicle.
Additional Notes:
I have 3 issues with my vehicle: 1. Whenever I am in my vehicle for more than 20 minutes the radio starts to fade out and eventually all sound on the vehicle is muted. This happens every time I drive the vehicle for more than 20 minutes an can only be resolved by shutting off the vehicle for an extended period. 2. I was driving on the highway at 65 mph when my car suddenly started braking and nearly caused a rear end collision with the vehicle behind. I tried to continue pressing the accelerator, but the car was not advancing. Fortunately the vehicle did not come to a full stop and I was able to recover. 3. Just the other day my vehicle started to display a light on the dashboard that has warned me that the Forward Collision Warning system is now off. None of the above issues have yet to be inspected by the dealership. I have an appointment on February 3rd. It was very difficult to find a dealership with availability. My vehicle is available for inspection upon request. All these problems appeared within the first 5-days of owning the vehicle.
Mfg Campaign: 11502304
Recall Date: Jan 18, 2023
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I have 3 issues with my vehicle: 1. Whenever I am in my vehicle for more than 20 minutes the radio starts to fade out and eventually all sound on the vehicle is muted. This happens every time I drive the vehicle for more than 20 minutes an can only be resolved by shutting off the vehicle for an extended period. 2. I was driving on the highway at 65 mph when my car suddenly started braking and nearly caused a rear end collision with the vehicle behind. I tried to continue pressing the accelerator, but the car was not advancing. Fortunately the vehicle did not come to a full stop and I was able to recover. 3. Just the other day my vehicle started to display a light on the dashboard that has warned me that the Forward Collision Warning system is now off. None of the above issues have yet to be inspected by the dealership. I have an appointment on February 3rd. It was very difficult to find a dealership with availability. My vehicle is available for inspection upon request. All these problems appeared within the first 5-days of owning the vehicle.
Corrective Action:
I have 3 issues with my vehicle: 1. Whenever I am in my vehicle for more than 20 minutes the radio starts to fade out and eventually all sound on the vehicle is muted. This happens every time I drive the vehicle for more than 20 minutes an can only be resolved by shutting off the vehicle for an extended period. 2. I was driving on the highway at 65 mph when my car suddenly started braking and nearly caused a rear end collision with the vehicle behind. I tried to continue pressing the accelerator, but the car was not advancing. Fortunately the vehicle did not come to a full stop and I was able to recover. 3. Just the other day my vehicle started to display a light on the dashboard that has warned me that the Forward Collision Warning system is now off. None of the above issues have yet to be inspected by the dealership. I have an appointment on February 3rd. It was very difficult to find a dealership with availability. My vehicle is available for inspection upon request. All these problems appeared within the first 5-days of owning the vehicle.
Additional Notes:
I have 3 issues with my vehicle: 1. Whenever I am in my vehicle for more than 20 minutes the radio starts to fade out and eventually all sound on the vehicle is muted. This happens every time I drive the vehicle for more than 20 minutes an can only be resolved by shutting off the vehicle for an extended period. 2. I was driving on the highway at 65 mph when my car suddenly started braking and nearly caused a rear end collision with the vehicle behind. I tried to continue pressing the accelerator, but the car was not advancing. Fortunately the vehicle did not come to a full stop and I was able to recover. 3. Just the other day my vehicle started to display a light on the dashboard that has warned me that the Forward Collision Warning system is now off. None of the above issues have yet to be inspected by the dealership. I have an appointment on February 3rd. It was very difficult to find a dealership with availability. My vehicle is available for inspection upon request. All these problems appeared within the first 5-days of owning the vehicle.
Mfg Campaign: 11502304
Recall Date: Jan 18, 2023
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
2 issues 1 - false positive AEB while driving with no obstacles around on a rural road (speed and mileage below) 2 - backup camera delays, sometimes well into a reverse drive
Corrective Action:
2 issues 1 - false positive AEB while driving with no obstacles around on a rural road (speed and mileage below) 2 - backup camera delays, sometimes well into a reverse drive
Additional Notes:
2 issues 1 - false positive AEB while driving with no obstacles around on a rural road (speed and mileage below) 2 - backup camera delays, sometimes well into a reverse drive
Mfg Campaign: 11500954
Recall Date: Jan 9, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
2 issues 1 - false positive AEB while driving with no obstacles around on a rural road (speed and mileage below) 2 - backup camera delays, sometimes well into a reverse drive
Corrective Action:
2 issues 1 - false positive AEB while driving with no obstacles around on a rural road (speed and mileage below) 2 - backup camera delays, sometimes well into a reverse drive
Additional Notes:
2 issues 1 - false positive AEB while driving with no obstacles around on a rural road (speed and mileage below) 2 - backup camera delays, sometimes well into a reverse drive
Mfg Campaign: 11500954
Recall Date: Jan 9, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2 issues 1 - false positive AEB while driving with no obstacles around on a rural road (speed and mileage below) 2 - backup camera delays, sometimes well into a reverse drive
Corrective Action:
2 issues 1 - false positive AEB while driving with no obstacles around on a rural road (speed and mileage below) 2 - backup camera delays, sometimes well into a reverse drive
Additional Notes:
2 issues 1 - false positive AEB while driving with no obstacles around on a rural road (speed and mileage below) 2 - backup camera delays, sometimes well into a reverse drive
Mfg Campaign: 11500954
Recall Date: Jan 9, 2023
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The AEB and lane departure keeps turning off and saying needs service. As soon as you kill car and start it back up again it will allow you to turn the feature back on. It also turns off at times.
Corrective Action:
The AEB and lane departure keeps turning off and saying needs service. As soon as you kill car and start it back up again it will allow you to turn the feature back on. It also turns off at times.
Additional Notes:
The AEB and lane departure keeps turning off and saying needs service. As soon as you kill car and start it back up again it will allow you to turn the feature back on. It also turns off at times.
Mfg Campaign: 11500733
Recall Date: Jan 8, 2023
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
The AEB and lane departure keeps turning off and saying needs service. As soon as you kill car and start it back up again it will allow you to turn the feature back on. It also turns off at times.
Corrective Action:
The AEB and lane departure keeps turning off and saying needs service. As soon as you kill car and start it back up again it will allow you to turn the feature back on. It also turns off at times.
Additional Notes:
The AEB and lane departure keeps turning off and saying needs service. As soon as you kill car and start it back up again it will allow you to turn the feature back on. It also turns off at times.
Mfg Campaign: 11500733
Recall Date: Jan 8, 2023
Chrysler (fca Us, Llc)
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
The AEB and lane departure keeps turning off and saying needs service. As soon as you kill car and start it back up again it will allow you to turn the feature back on. It also turns off at times.
Corrective Action:
The AEB and lane departure keeps turning off and saying needs service. As soon as you kill car and start it back up again it will allow you to turn the feature back on. It also turns off at times.
Additional Notes:
The AEB and lane departure keeps turning off and saying needs service. As soon as you kill car and start it back up again it will allow you to turn the feature back on. It also turns off at times.
Mfg Campaign: 11500733
Recall Date: Jan 8, 2023
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
As the vehicle is driven for longer periods of time (over 45 minutes), the instrument panel and control system for the car freezes and slowly fades out on the audio. Once the audio is faded completely it can no longer play the radio, calls or any alerts. The issue continues with freezing the instrument panel and the lane assist, collision warning and pedestrian sensors stop working. This becomes a safety issue as you can no longer use the hands-free device as your car auto-connects via blue tooth. It is also a major issue as the sensors on the vehicle are not dependable for operation. This happens every time you operate the vehicle for longer periods of time.
Corrective Action:
As the vehicle is driven for longer periods of time (over 45 minutes), the instrument panel and control system for the car freezes and slowly fades out on the audio. Once the audio is faded completely it can no longer play the radio, calls or any alerts. The issue continues with freezing the instrument panel and the lane assist, collision warning and pedestrian sensors stop working. This becomes a safety issue as you can no longer use the hands-free device as your car auto-connects via blue tooth. It is also a major issue as the sensors on the vehicle are not dependable for operation. This happens every time you operate the vehicle for longer periods of time.
Additional Notes:
As the vehicle is driven for longer periods of time (over 45 minutes), the instrument panel and control system for the car freezes and slowly fades out on the audio. Once the audio is faded completely it can no longer play the radio, calls or any alerts. The issue continues with freezing the instrument panel and the lane assist, collision warning and pedestrian sensors stop working. This becomes a safety issue as you can no longer use the hands-free device as your car auto-connects via blue tooth. It is also a major issue as the sensors on the vehicle are not dependable for operation. This happens every time you operate the vehicle for longer periods of time.
Mfg Campaign: 11499863
Recall Date: Jan 3, 2023
Chrysler (fca Us, Llc)
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
As the vehicle is driven for longer periods of time (over 45 minutes), the instrument panel and control system for the car freezes and slowly fades out on the audio. Once the audio is faded completely it can no longer play the radio, calls or any alerts. The issue continues with freezing the instrument panel and the lane assist, collision warning and pedestrian sensors stop working. This becomes a safety issue as you can no longer use the hands-free device as your car auto-connects via blue tooth. It is also a major issue as the sensors on the vehicle are not dependable for operation. This happens every time you operate the vehicle for longer periods of time.
Corrective Action:
As the vehicle is driven for longer periods of time (over 45 minutes), the instrument panel and control system for the car freezes and slowly fades out on the audio. Once the audio is faded completely it can no longer play the radio, calls or any alerts. The issue continues with freezing the instrument panel and the lane assist, collision warning and pedestrian sensors stop working. This becomes a safety issue as you can no longer use the hands-free device as your car auto-connects via blue tooth. It is also a major issue as the sensors on the vehicle are not dependable for operation. This happens every time you operate the vehicle for longer periods of time.
Additional Notes:
As the vehicle is driven for longer periods of time (over 45 minutes), the instrument panel and control system for the car freezes and slowly fades out on the audio. Once the audio is faded completely it can no longer play the radio, calls or any alerts. The issue continues with freezing the instrument panel and the lane assist, collision warning and pedestrian sensors stop working. This becomes a safety issue as you can no longer use the hands-free device as your car auto-connects via blue tooth. It is also a major issue as the sensors on the vehicle are not dependable for operation. This happens every time you operate the vehicle for longer periods of time.
Mfg Campaign: 11499863
Recall Date: Jan 3, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
As the vehicle is driven for longer periods of time (over 45 minutes), the instrument panel and control system for the car freezes and slowly fades out on the audio. Once the audio is faded completely it can no longer play the radio, calls or any alerts. The issue continues with freezing the instrument panel and the lane assist, collision warning and pedestrian sensors stop working. This becomes a safety issue as you can no longer use the hands-free device as your car auto-connects via blue tooth. It is also a major issue as the sensors on the vehicle are not dependable for operation. This happens every time you operate the vehicle for longer periods of time.
Corrective Action:
As the vehicle is driven for longer periods of time (over 45 minutes), the instrument panel and control system for the car freezes and slowly fades out on the audio. Once the audio is faded completely it can no longer play the radio, calls or any alerts. The issue continues with freezing the instrument panel and the lane assist, collision warning and pedestrian sensors stop working. This becomes a safety issue as you can no longer use the hands-free device as your car auto-connects via blue tooth. It is also a major issue as the sensors on the vehicle are not dependable for operation. This happens every time you operate the vehicle for longer periods of time.
Additional Notes:
As the vehicle is driven for longer periods of time (over 45 minutes), the instrument panel and control system for the car freezes and slowly fades out on the audio. Once the audio is faded completely it can no longer play the radio, calls or any alerts. The issue continues with freezing the instrument panel and the lane assist, collision warning and pedestrian sensors stop working. This becomes a safety issue as you can no longer use the hands-free device as your car auto-connects via blue tooth. It is also a major issue as the sensors on the vehicle are not dependable for operation. This happens every time you operate the vehicle for longer periods of time.
Mfg Campaign: 11499863
Recall Date: Jan 3, 2023
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