Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U86
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The front lower control arms may be incorrectly welded, potentially resulting in a control arm separation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U42
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The passenger side air bag assembly may have inflator mounting nuts loose within the module assembly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T73
Recall Date: Nov 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2017-2018 Jeep Compass vehicles. The brightness of the backlighting for the Instrument Panel Cluster (IPC) cannot be adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T70
Recall Date: Nov 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee and Compass vehicles equipped with 2.4L engines. The engines may have a cracked oil pump housing that can result in oil pump failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T65
Recall Date: Oct 24, 2017
Consumer Complaints
1.5K ComplaintsChrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I PURCHASED THE COMPASS BRAND NEW AND HAVE ONLY 4,600 MILES ON THE VEHICLE. WHEN I WAS PULLING UP TO A STOP SIGN AT A VERY BUSY INTERSECTION, THE "LOW OIL PRESSURE" LIGHT CAME ON AND THE VEHICLE STALLED AND WOULD NOT MOVE. DEALERSHIP SAID THAT THIS IS "HOW THE ENGINE IS DESIGNED TO FUNCTION" AND RESOLVED WITH AN OIL CHANGE. THE OIL SHOULD NOT BE SO LOW THAT ENGINE CUTS OFF. ALSO, THIS "SAFETY FEATURE" IS INCREDIBLY DANGEROUS AS IT GIVES NO WARNING AND CUTS OUT WHILE DRIVING. THIS NEEDS TO BE CORRECTED!!
Corrective Action:
I PURCHASED THE COMPASS BRAND NEW AND HAVE ONLY 4,600 MILES ON THE VEHICLE. WHEN I WAS PULLING UP TO A STOP SIGN AT A VERY BUSY INTERSECTION, THE "LOW OIL PRESSURE" LIGHT CAME ON AND THE VEHICLE STALLED AND WOULD NOT MOVE. DEALERSHIP SAID THAT THIS IS "HOW THE ENGINE IS DESIGNED TO FUNCTION" AND RESOLVED WITH AN OIL CHANGE. THE OIL SHOULD NOT BE SO LOW THAT ENGINE CUTS OFF. ALSO, THIS "SAFETY FEATURE" IS INCREDIBLY DANGEROUS AS IT GIVES NO WARNING AND CUTS OUT WHILE DRIVING. THIS NEEDS TO BE CORRECTED!!
Additional Notes:
I PURCHASED THE COMPASS BRAND NEW AND HAVE ONLY 4,600 MILES ON THE VEHICLE. WHEN I WAS PULLING UP TO A STOP SIGN AT A VERY BUSY INTERSECTION, THE "LOW OIL PRESSURE" LIGHT CAME ON AND THE VEHICLE STALLED AND WOULD NOT MOVE. DEALERSHIP SAID THAT THIS IS "HOW THE ENGINE IS DESIGNED TO FUNCTION" AND RESOLVED WITH AN OIL CHANGE. THE OIL SHOULD NOT BE SO LOW THAT ENGINE CUTS OFF. ALSO, THIS "SAFETY FEATURE" IS INCREDIBLY DANGEROUS AS IT GIVES NO WARNING AND CUTS OUT WHILE DRIVING. THIS NEEDS TO BE CORRECTED!!
Mfg Campaign: 11219130
Recall Date: Jun 10, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
MY 2018 JEEP COMPASS 4WD MAKES GRUMBLE/DRONE" SOUND AT 30 MPH AND ABOVE, SOUNDS LIKE IT'S FROM THE TRANSMISSION OR DIFFERENTIAL.
Corrective Action:
MY 2018 JEEP COMPASS 4WD MAKES GRUMBLE/DRONE" SOUND AT 30 MPH AND ABOVE, SOUNDS LIKE IT'S FROM THE TRANSMISSION OR DIFFERENTIAL.
Additional Notes:
MY 2018 JEEP COMPASS 4WD MAKES GRUMBLE/DRONE" SOUND AT 30 MPH AND ABOVE, SOUNDS LIKE IT'S FROM THE TRANSMISSION OR DIFFERENTIAL.
Mfg Campaign: 11218461
Recall Date: Jun 7, 2019
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE DRIVING 70 MPH, THE WINDSHIELD WIPERS FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO BARRY SANDERS SUPERCENTER (LOCATED AT 4120 W 6TH AVE, STILLWATER, OK 74074, (405) 571-0555) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 35,919.
Corrective Action:
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE DRIVING 70 MPH, THE WINDSHIELD WIPERS FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO BARRY SANDERS SUPERCENTER (LOCATED AT 4120 W 6TH AVE, STILLWATER, OK 74074, (405) 571-0555) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 35,919.
Additional Notes:
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE DRIVING 70 MPH, THE WINDSHIELD WIPERS FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO BARRY SANDERS SUPERCENTER (LOCATED AT 4120 W 6TH AVE, STILLWATER, OK 74074, (405) 571-0555) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 35,919.
Mfg Campaign: 11218375
Recall Date: Jun 6, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
ENGINE BURNING WAY MORE OIL THAN IT SHOULD, THE VEHICLE THEN WILL SEIZE AND SHUT DOWN. THIS CAN BE AT ANY POINT WHILE DRIVING AND GIVES NO WARNING AS TO WHEN IT WILL HAPPEN. JEEP WILL NOT TAKE ANY RESPONSIBILITY ABOUT THIS HAZARDOUS ISSUE IN THEIR ENGINES YOU SHOULDN'T HAVE TO CHECK YOUR OIL ALL THE TIME TO MAKE SURE IT WON'T HAPPEN AGAIN. THE DEALERSHIP WILL HAVE YOU COME IN FOR A CONSUMPTION TEST AND EVEN PUTTING A CLAIM INTO JEEP CORPORATE, THEY WILL NOT ACKNOWLEDGE HOW BAD OF A PROBLEM THAT IS. THEIR NEEDS TO BE A RECALL OR FIX SOON OR THEIR WILL BE LAWSUITS UNFORTUNATELY WHEN SOMETHING HAPPENS.
Corrective Action:
ENGINE BURNING WAY MORE OIL THAN IT SHOULD, THE VEHICLE THEN WILL SEIZE AND SHUT DOWN. THIS CAN BE AT ANY POINT WHILE DRIVING AND GIVES NO WARNING AS TO WHEN IT WILL HAPPEN. JEEP WILL NOT TAKE ANY RESPONSIBILITY ABOUT THIS HAZARDOUS ISSUE IN THEIR ENGINES YOU SHOULDN'T HAVE TO CHECK YOUR OIL ALL THE TIME TO MAKE SURE IT WON'T HAPPEN AGAIN. THE DEALERSHIP WILL HAVE YOU COME IN FOR A CONSUMPTION TEST AND EVEN PUTTING A CLAIM INTO JEEP CORPORATE, THEY WILL NOT ACKNOWLEDGE HOW BAD OF A PROBLEM THAT IS. THEIR NEEDS TO BE A RECALL OR FIX SOON OR THEIR WILL BE LAWSUITS UNFORTUNATELY WHEN SOMETHING HAPPENS.
Additional Notes:
ENGINE BURNING WAY MORE OIL THAN IT SHOULD, THE VEHICLE THEN WILL SEIZE AND SHUT DOWN. THIS CAN BE AT ANY POINT WHILE DRIVING AND GIVES NO WARNING AS TO WHEN IT WILL HAPPEN. JEEP WILL NOT TAKE ANY RESPONSIBILITY ABOUT THIS HAZARDOUS ISSUE IN THEIR ENGINES YOU SHOULDN'T HAVE TO CHECK YOUR OIL ALL THE TIME TO MAKE SURE IT WON'T HAPPEN AGAIN. THE DEALERSHIP WILL HAVE YOU COME IN FOR A CONSUMPTION TEST AND EVEN PUTTING A CLAIM INTO JEEP CORPORATE, THEY WILL NOT ACKNOWLEDGE HOW BAD OF A PROBLEM THAT IS. THEIR NEEDS TO BE A RECALL OR FIX SOON OR THEIR WILL BE LAWSUITS UNFORTUNATELY WHEN SOMETHING HAPPENS.
Mfg Campaign: 11218170
Recall Date: Jun 5, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
ENGINE BURNING WAY MORE OIL THAN IT SHOULD, THE VEHICLE THEN WILL SEIZE AND SHUT DOWN. THIS CAN BE AT ANY POINT WHILE DRIVING AND GIVES NO WARNING AS TO WHEN IT WILL HAPPEN. JEEP WILL NOT TAKE ANY RESPONSIBILITY ABOUT THIS HAZARDOUS ISSUE IN THEIR ENGINES YOU SHOULDN'T HAVE TO CHECK YOUR OIL ALL THE TIME TO MAKE SURE IT WON'T HAPPEN AGAIN. THE DEALERSHIP WILL HAVE YOU COME IN FOR A CONSUMPTION TEST AND EVEN PUTTING A CLAIM INTO JEEP CORPORATE, THEY WILL NOT ACKNOWLEDGE HOW BAD OF A PROBLEM THAT IS. THEIR NEEDS TO BE A RECALL OR FIX SOON OR THEIR WILL BE LAWSUITS UNFORTUNATELY WHEN SOMETHING HAPPENS.
Corrective Action:
ENGINE BURNING WAY MORE OIL THAN IT SHOULD, THE VEHICLE THEN WILL SEIZE AND SHUT DOWN. THIS CAN BE AT ANY POINT WHILE DRIVING AND GIVES NO WARNING AS TO WHEN IT WILL HAPPEN. JEEP WILL NOT TAKE ANY RESPONSIBILITY ABOUT THIS HAZARDOUS ISSUE IN THEIR ENGINES YOU SHOULDN'T HAVE TO CHECK YOUR OIL ALL THE TIME TO MAKE SURE IT WON'T HAPPEN AGAIN. THE DEALERSHIP WILL HAVE YOU COME IN FOR A CONSUMPTION TEST AND EVEN PUTTING A CLAIM INTO JEEP CORPORATE, THEY WILL NOT ACKNOWLEDGE HOW BAD OF A PROBLEM THAT IS. THEIR NEEDS TO BE A RECALL OR FIX SOON OR THEIR WILL BE LAWSUITS UNFORTUNATELY WHEN SOMETHING HAPPENS.
Additional Notes:
ENGINE BURNING WAY MORE OIL THAN IT SHOULD, THE VEHICLE THEN WILL SEIZE AND SHUT DOWN. THIS CAN BE AT ANY POINT WHILE DRIVING AND GIVES NO WARNING AS TO WHEN IT WILL HAPPEN. JEEP WILL NOT TAKE ANY RESPONSIBILITY ABOUT THIS HAZARDOUS ISSUE IN THEIR ENGINES YOU SHOULDN'T HAVE TO CHECK YOUR OIL ALL THE TIME TO MAKE SURE IT WON'T HAPPEN AGAIN. THE DEALERSHIP WILL HAVE YOU COME IN FOR A CONSUMPTION TEST AND EVEN PUTTING A CLAIM INTO JEEP CORPORATE, THEY WILL NOT ACKNOWLEDGE HOW BAD OF A PROBLEM THAT IS. THEIR NEEDS TO BE A RECALL OR FIX SOON OR THEIR WILL BE LAWSUITS UNFORTUNATELY WHEN SOMETHING HAPPENS.
Mfg Campaign: 11218170
Recall Date: Jun 5, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
THE VEHICLE BURNS THROUGH OIL VERY FAST. THE DAY BEFORE MY LAST OIL CHANGE THE CAR SHUT OFF IN THE MIDDLE OF THE ROAD AFTER A MESSAGE POPPED UP SAYING PULL OVER. I WAS ON A CURVE ON A DIRT ROAD GOING SLOW AND DIDN'T EVEN HAVE ENOUGH TIME TO PULL OVER. WHEN TRYING TO RESTART THE CAR AND ALL KIND OF ALERTS FLASH. FINALLY THE CAR STARTED, THE NEXT DAY THE OIL WAS CHANGED AT THE DEALER, THEY DON'T CHECK THE LEVEL BEFORE THEY CHANGE THE OIL THEY SAY. THEIR FIX, DIELECTRIC GREASE ON THE DOOR. NOW AT THE EXACT MILEAGE THE NEXT OIL CHANGE IS DUE, WE OIL CHECKED BEFORE GOING TO THE DEALER AND IT IS SO LOW IT BARELY SHOWED ON THE DIP STICK. A CAR WITH 22K MILES SHOULD NOT RUN OUT OF OIL.
Corrective Action:
THE VEHICLE BURNS THROUGH OIL VERY FAST. THE DAY BEFORE MY LAST OIL CHANGE THE CAR SHUT OFF IN THE MIDDLE OF THE ROAD AFTER A MESSAGE POPPED UP SAYING PULL OVER. I WAS ON A CURVE ON A DIRT ROAD GOING SLOW AND DIDN'T EVEN HAVE ENOUGH TIME TO PULL OVER. WHEN TRYING TO RESTART THE CAR AND ALL KIND OF ALERTS FLASH. FINALLY THE CAR STARTED, THE NEXT DAY THE OIL WAS CHANGED AT THE DEALER, THEY DON'T CHECK THE LEVEL BEFORE THEY CHANGE THE OIL THEY SAY. THEIR FIX, DIELECTRIC GREASE ON THE DOOR. NOW AT THE EXACT MILEAGE THE NEXT OIL CHANGE IS DUE, WE OIL CHECKED BEFORE GOING TO THE DEALER AND IT IS SO LOW IT BARELY SHOWED ON THE DIP STICK. A CAR WITH 22K MILES SHOULD NOT RUN OUT OF OIL.
Additional Notes:
THE VEHICLE BURNS THROUGH OIL VERY FAST. THE DAY BEFORE MY LAST OIL CHANGE THE CAR SHUT OFF IN THE MIDDLE OF THE ROAD AFTER A MESSAGE POPPED UP SAYING PULL OVER. I WAS ON A CURVE ON A DIRT ROAD GOING SLOW AND DIDN'T EVEN HAVE ENOUGH TIME TO PULL OVER. WHEN TRYING TO RESTART THE CAR AND ALL KIND OF ALERTS FLASH. FINALLY THE CAR STARTED, THE NEXT DAY THE OIL WAS CHANGED AT THE DEALER, THEY DON'T CHECK THE LEVEL BEFORE THEY CHANGE THE OIL THEY SAY. THEIR FIX, DIELECTRIC GREASE ON THE DOOR. NOW AT THE EXACT MILEAGE THE NEXT OIL CHANGE IS DUE, WE OIL CHECKED BEFORE GOING TO THE DEALER AND IT IS SO LOW IT BARELY SHOWED ON THE DIP STICK. A CAR WITH 22K MILES SHOULD NOT RUN OUT OF OIL.
Mfg Campaign: 11217442
Recall Date: Jun 3, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
SINCE WE PURCHASED THIS CAR, IT HAS UNEXPECTEDLY COMPLETELY SHUT DOWN WHILE DRIVING. THIS HAS HAPPENED APPROXIMATELY 20 TIMES. LAST YEAR, IT WAS TOWED TO A DEALERSHIP IN THE SHEEPSHEAD BAY AREA OF BROOKLYN, NEW YORK. WE WERE TOLD THAT IT WAS A SAFETY FEATURE THAT SHUT THE ENGINE DOWN WHILE DRIVING IF THE VEHICLE WAS LOW ON OIL. IT WAS NOT AS ASCERTAINED BY THAT DEALERSHIP. THIS "SAFETY FEATURE" HAS PUT MY FAMILY'S LIFE IN IMMINENT DANGER AS THIS HAS HAPPENED WHILE DRIVING 60MPH ON THE GRAND CENTRAL PARKWAY AND BELT PARKWAY IN NEW YORK. ON SUNDAY, MAY 26, 2019, MY SON WAS DRIVING WITH 4 PEOPLE IN THIS CAR AND ONCE AGAIN IT SHUT DOWN WHILE TRAVELING 55MPH. FORTUNATELY, HE WAS ABLE TO EXIT THE HIGHWAY BEFORE HE WAS REAR ENDED AVOIDING TRAGEDY. HE PROCEEDED TO DRIVE TO A FRIEND'S HOUSE ON 168TH STREET IN MANHATTAN WHILE UTILIZING CITY STREETS. THE CAR RANDOMLY SHUT DOWN 6 MORE TIMES BEFORE REACHING SAFETY. I WILL NOT ALLOW ANYONE IN MY FAMILY TO DRIVE THIS UNSAFE VEHICLE. IT WAS TOWED TO THE CHRYSLER JEEP DEALERSHIP ON HYLAN BLVD. IN STATEN ISLAND, NEW YORK. WE WERE INFORMED THAT IT WILL NOT EVEN BE EVALUATED FOR ANOTHER WEEK TO 10 DAYS. CHRYSLER DOES NOT PROVIDE RENTALS NOR DOES MY INSURANCE COMPANY ALLOW RENTALS UNLESS THE AUTO WAS IN AN ACCIDENT. I HAVE RESEARCHED AND ASKED A FRIEND WHO HAS THE SAME EXACT MODEL AND YEAR. IT IS HAPPENING TO HER, TOO. I AM APPALLED THAT THIS PROBLEM IS ASSOCIATED WITH SUPPOSED LOW OIL IN THE ENGINE. MY SON HAD THE OIL CHANGED 4 DAYS PRIOR TO THIS LATEST INCIDENT. IT IS FRIGHTENING TO THINK THAT EVEN WHEN THIS CAR IS ALLEGEDLY REPAIRED ONCE AGAIN, THAT MY SON WILL BE DRIVING THIS CAR FROM STATEN ISLAND, NEW YORK, TO THE CANARSIE SECTION OF BROOKLYN, NEW YORK. PLEASE ADVISE WHAT STEPS SHOULD BE TAKEN. I WOULD LIKE TO TERMINATE THE LEASE IN ANYWAY POSSIBLE.
Corrective Action:
SINCE WE PURCHASED THIS CAR, IT HAS UNEXPECTEDLY COMPLETELY SHUT DOWN WHILE DRIVING. THIS HAS HAPPENED APPROXIMATELY 20 TIMES. LAST YEAR, IT WAS TOWED TO A DEALERSHIP IN THE SHEEPSHEAD BAY AREA OF BROOKLYN, NEW YORK. WE WERE TOLD THAT IT WAS A SAFETY FEATURE THAT SHUT THE ENGINE DOWN WHILE DRIVING IF THE VEHICLE WAS LOW ON OIL. IT WAS NOT AS ASCERTAINED BY THAT DEALERSHIP. THIS "SAFETY FEATURE" HAS PUT MY FAMILY'S LIFE IN IMMINENT DANGER AS THIS HAS HAPPENED WHILE DRIVING 60MPH ON THE GRAND CENTRAL PARKWAY AND BELT PARKWAY IN NEW YORK. ON SUNDAY, MAY 26, 2019, MY SON WAS DRIVING WITH 4 PEOPLE IN THIS CAR AND ONCE AGAIN IT SHUT DOWN WHILE TRAVELING 55MPH. FORTUNATELY, HE WAS ABLE TO EXIT THE HIGHWAY BEFORE HE WAS REAR ENDED AVOIDING TRAGEDY. HE PROCEEDED TO DRIVE TO A FRIEND'S HOUSE ON 168TH STREET IN MANHATTAN WHILE UTILIZING CITY STREETS. THE CAR RANDOMLY SHUT DOWN 6 MORE TIMES BEFORE REACHING SAFETY. I WILL NOT ALLOW ANYONE IN MY FAMILY TO DRIVE THIS UNSAFE VEHICLE. IT WAS TOWED TO THE CHRYSLER JEEP DEALERSHIP ON HYLAN BLVD. IN STATEN ISLAND, NEW YORK. WE WERE INFORMED THAT IT WILL NOT EVEN BE EVALUATED FOR ANOTHER WEEK TO 10 DAYS. CHRYSLER DOES NOT PROVIDE RENTALS NOR DOES MY INSURANCE COMPANY ALLOW RENTALS UNLESS THE AUTO WAS IN AN ACCIDENT. I HAVE RESEARCHED AND ASKED A FRIEND WHO HAS THE SAME EXACT MODEL AND YEAR. IT IS HAPPENING TO HER, TOO. I AM APPALLED THAT THIS PROBLEM IS ASSOCIATED WITH SUPPOSED LOW OIL IN THE ENGINE. MY SON HAD THE OIL CHANGED 4 DAYS PRIOR TO THIS LATEST INCIDENT. IT IS FRIGHTENING TO THINK THAT EVEN WHEN THIS CAR IS ALLEGEDLY REPAIRED ONCE AGAIN, THAT MY SON WILL BE DRIVING THIS CAR FROM STATEN ISLAND, NEW YORK, TO THE CANARSIE SECTION OF BROOKLYN, NEW YORK. PLEASE ADVISE WHAT STEPS SHOULD BE TAKEN. I WOULD LIKE TO TERMINATE THE LEASE IN ANYWAY POSSIBLE.
Additional Notes:
SINCE WE PURCHASED THIS CAR, IT HAS UNEXPECTEDLY COMPLETELY SHUT DOWN WHILE DRIVING. THIS HAS HAPPENED APPROXIMATELY 20 TIMES. LAST YEAR, IT WAS TOWED TO A DEALERSHIP IN THE SHEEPSHEAD BAY AREA OF BROOKLYN, NEW YORK. WE WERE TOLD THAT IT WAS A SAFETY FEATURE THAT SHUT THE ENGINE DOWN WHILE DRIVING IF THE VEHICLE WAS LOW ON OIL. IT WAS NOT AS ASCERTAINED BY THAT DEALERSHIP. THIS "SAFETY FEATURE" HAS PUT MY FAMILY'S LIFE IN IMMINENT DANGER AS THIS HAS HAPPENED WHILE DRIVING 60MPH ON THE GRAND CENTRAL PARKWAY AND BELT PARKWAY IN NEW YORK. ON SUNDAY, MAY 26, 2019, MY SON WAS DRIVING WITH 4 PEOPLE IN THIS CAR AND ONCE AGAIN IT SHUT DOWN WHILE TRAVELING 55MPH. FORTUNATELY, HE WAS ABLE TO EXIT THE HIGHWAY BEFORE HE WAS REAR ENDED AVOIDING TRAGEDY. HE PROCEEDED TO DRIVE TO A FRIEND'S HOUSE ON 168TH STREET IN MANHATTAN WHILE UTILIZING CITY STREETS. THE CAR RANDOMLY SHUT DOWN 6 MORE TIMES BEFORE REACHING SAFETY. I WILL NOT ALLOW ANYONE IN MY FAMILY TO DRIVE THIS UNSAFE VEHICLE. IT WAS TOWED TO THE CHRYSLER JEEP DEALERSHIP ON HYLAN BLVD. IN STATEN ISLAND, NEW YORK. WE WERE INFORMED THAT IT WILL NOT EVEN BE EVALUATED FOR ANOTHER WEEK TO 10 DAYS. CHRYSLER DOES NOT PROVIDE RENTALS NOR DOES MY INSURANCE COMPANY ALLOW RENTALS UNLESS THE AUTO WAS IN AN ACCIDENT. I HAVE RESEARCHED AND ASKED A FRIEND WHO HAS THE SAME EXACT MODEL AND YEAR. IT IS HAPPENING TO HER, TOO. I AM APPALLED THAT THIS PROBLEM IS ASSOCIATED WITH SUPPOSED LOW OIL IN THE ENGINE. MY SON HAD THE OIL CHANGED 4 DAYS PRIOR TO THIS LATEST INCIDENT. IT IS FRIGHTENING TO THINK THAT EVEN WHEN THIS CAR IS ALLEGEDLY REPAIRED ONCE AGAIN, THAT MY SON WILL BE DRIVING THIS CAR FROM STATEN ISLAND, NEW YORK, TO THE CANARSIE SECTION OF BROOKLYN, NEW YORK. PLEASE ADVISE WHAT STEPS SHOULD BE TAKEN. I WOULD LIKE TO TERMINATE THE LEASE IN ANYWAY POSSIBLE.
Mfg Campaign: 11210691
Recall Date: May 29, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
SINCE WE PURCHASED THIS CAR, IT HAS UNEXPECTEDLY COMPLETELY SHUT DOWN WHILE DRIVING. THIS HAS HAPPENED APPROXIMATELY 20 TIMES. LAST YEAR, IT WAS TOWED TO A DEALERSHIP IN THE SHEEPSHEAD BAY AREA OF BROOKLYN, NEW YORK. WE WERE TOLD THAT IT WAS A SAFETY FEATURE THAT SHUT THE ENGINE DOWN WHILE DRIVING IF THE VEHICLE WAS LOW ON OIL. IT WAS NOT AS ASCERTAINED BY THAT DEALERSHIP. THIS "SAFETY FEATURE" HAS PUT MY FAMILY'S LIFE IN IMMINENT DANGER AS THIS HAS HAPPENED WHILE DRIVING 60MPH ON THE GRAND CENTRAL PARKWAY AND BELT PARKWAY IN NEW YORK. ON SUNDAY, MAY 26, 2019, MY SON WAS DRIVING WITH 4 PEOPLE IN THIS CAR AND ONCE AGAIN IT SHUT DOWN WHILE TRAVELING 55MPH. FORTUNATELY, HE WAS ABLE TO EXIT THE HIGHWAY BEFORE HE WAS REAR ENDED AVOIDING TRAGEDY. HE PROCEEDED TO DRIVE TO A FRIEND'S HOUSE ON 168TH STREET IN MANHATTAN WHILE UTILIZING CITY STREETS. THE CAR RANDOMLY SHUT DOWN 6 MORE TIMES BEFORE REACHING SAFETY. I WILL NOT ALLOW ANYONE IN MY FAMILY TO DRIVE THIS UNSAFE VEHICLE. IT WAS TOWED TO THE CHRYSLER JEEP DEALERSHIP ON HYLAN BLVD. IN STATEN ISLAND, NEW YORK. WE WERE INFORMED THAT IT WILL NOT EVEN BE EVALUATED FOR ANOTHER WEEK TO 10 DAYS. CHRYSLER DOES NOT PROVIDE RENTALS NOR DOES MY INSURANCE COMPANY ALLOW RENTALS UNLESS THE AUTO WAS IN AN ACCIDENT. I HAVE RESEARCHED AND ASKED A FRIEND WHO HAS THE SAME EXACT MODEL AND YEAR. IT IS HAPPENING TO HER, TOO. I AM APPALLED THAT THIS PROBLEM IS ASSOCIATED WITH SUPPOSED LOW OIL IN THE ENGINE. MY SON HAD THE OIL CHANGED 4 DAYS PRIOR TO THIS LATEST INCIDENT. IT IS FRIGHTENING TO THINK THAT EVEN WHEN THIS CAR IS ALLEGEDLY REPAIRED ONCE AGAIN, THAT MY SON WILL BE DRIVING THIS CAR FROM STATEN ISLAND, NEW YORK, TO THE CANARSIE SECTION OF BROOKLYN, NEW YORK. PLEASE ADVISE WHAT STEPS SHOULD BE TAKEN. I WOULD LIKE TO TERMINATE THE LEASE IN ANYWAY POSSIBLE.
Corrective Action:
SINCE WE PURCHASED THIS CAR, IT HAS UNEXPECTEDLY COMPLETELY SHUT DOWN WHILE DRIVING. THIS HAS HAPPENED APPROXIMATELY 20 TIMES. LAST YEAR, IT WAS TOWED TO A DEALERSHIP IN THE SHEEPSHEAD BAY AREA OF BROOKLYN, NEW YORK. WE WERE TOLD THAT IT WAS A SAFETY FEATURE THAT SHUT THE ENGINE DOWN WHILE DRIVING IF THE VEHICLE WAS LOW ON OIL. IT WAS NOT AS ASCERTAINED BY THAT DEALERSHIP. THIS "SAFETY FEATURE" HAS PUT MY FAMILY'S LIFE IN IMMINENT DANGER AS THIS HAS HAPPENED WHILE DRIVING 60MPH ON THE GRAND CENTRAL PARKWAY AND BELT PARKWAY IN NEW YORK. ON SUNDAY, MAY 26, 2019, MY SON WAS DRIVING WITH 4 PEOPLE IN THIS CAR AND ONCE AGAIN IT SHUT DOWN WHILE TRAVELING 55MPH. FORTUNATELY, HE WAS ABLE TO EXIT THE HIGHWAY BEFORE HE WAS REAR ENDED AVOIDING TRAGEDY. HE PROCEEDED TO DRIVE TO A FRIEND'S HOUSE ON 168TH STREET IN MANHATTAN WHILE UTILIZING CITY STREETS. THE CAR RANDOMLY SHUT DOWN 6 MORE TIMES BEFORE REACHING SAFETY. I WILL NOT ALLOW ANYONE IN MY FAMILY TO DRIVE THIS UNSAFE VEHICLE. IT WAS TOWED TO THE CHRYSLER JEEP DEALERSHIP ON HYLAN BLVD. IN STATEN ISLAND, NEW YORK. WE WERE INFORMED THAT IT WILL NOT EVEN BE EVALUATED FOR ANOTHER WEEK TO 10 DAYS. CHRYSLER DOES NOT PROVIDE RENTALS NOR DOES MY INSURANCE COMPANY ALLOW RENTALS UNLESS THE AUTO WAS IN AN ACCIDENT. I HAVE RESEARCHED AND ASKED A FRIEND WHO HAS THE SAME EXACT MODEL AND YEAR. IT IS HAPPENING TO HER, TOO. I AM APPALLED THAT THIS PROBLEM IS ASSOCIATED WITH SUPPOSED LOW OIL IN THE ENGINE. MY SON HAD THE OIL CHANGED 4 DAYS PRIOR TO THIS LATEST INCIDENT. IT IS FRIGHTENING TO THINK THAT EVEN WHEN THIS CAR IS ALLEGEDLY REPAIRED ONCE AGAIN, THAT MY SON WILL BE DRIVING THIS CAR FROM STATEN ISLAND, NEW YORK, TO THE CANARSIE SECTION OF BROOKLYN, NEW YORK. PLEASE ADVISE WHAT STEPS SHOULD BE TAKEN. I WOULD LIKE TO TERMINATE THE LEASE IN ANYWAY POSSIBLE.
Additional Notes:
SINCE WE PURCHASED THIS CAR, IT HAS UNEXPECTEDLY COMPLETELY SHUT DOWN WHILE DRIVING. THIS HAS HAPPENED APPROXIMATELY 20 TIMES. LAST YEAR, IT WAS TOWED TO A DEALERSHIP IN THE SHEEPSHEAD BAY AREA OF BROOKLYN, NEW YORK. WE WERE TOLD THAT IT WAS A SAFETY FEATURE THAT SHUT THE ENGINE DOWN WHILE DRIVING IF THE VEHICLE WAS LOW ON OIL. IT WAS NOT AS ASCERTAINED BY THAT DEALERSHIP. THIS "SAFETY FEATURE" HAS PUT MY FAMILY'S LIFE IN IMMINENT DANGER AS THIS HAS HAPPENED WHILE DRIVING 60MPH ON THE GRAND CENTRAL PARKWAY AND BELT PARKWAY IN NEW YORK. ON SUNDAY, MAY 26, 2019, MY SON WAS DRIVING WITH 4 PEOPLE IN THIS CAR AND ONCE AGAIN IT SHUT DOWN WHILE TRAVELING 55MPH. FORTUNATELY, HE WAS ABLE TO EXIT THE HIGHWAY BEFORE HE WAS REAR ENDED AVOIDING TRAGEDY. HE PROCEEDED TO DRIVE TO A FRIEND'S HOUSE ON 168TH STREET IN MANHATTAN WHILE UTILIZING CITY STREETS. THE CAR RANDOMLY SHUT DOWN 6 MORE TIMES BEFORE REACHING SAFETY. I WILL NOT ALLOW ANYONE IN MY FAMILY TO DRIVE THIS UNSAFE VEHICLE. IT WAS TOWED TO THE CHRYSLER JEEP DEALERSHIP ON HYLAN BLVD. IN STATEN ISLAND, NEW YORK. WE WERE INFORMED THAT IT WILL NOT EVEN BE EVALUATED FOR ANOTHER WEEK TO 10 DAYS. CHRYSLER DOES NOT PROVIDE RENTALS NOR DOES MY INSURANCE COMPANY ALLOW RENTALS UNLESS THE AUTO WAS IN AN ACCIDENT. I HAVE RESEARCHED AND ASKED A FRIEND WHO HAS THE SAME EXACT MODEL AND YEAR. IT IS HAPPENING TO HER, TOO. I AM APPALLED THAT THIS PROBLEM IS ASSOCIATED WITH SUPPOSED LOW OIL IN THE ENGINE. MY SON HAD THE OIL CHANGED 4 DAYS PRIOR TO THIS LATEST INCIDENT. IT IS FRIGHTENING TO THINK THAT EVEN WHEN THIS CAR IS ALLEGEDLY REPAIRED ONCE AGAIN, THAT MY SON WILL BE DRIVING THIS CAR FROM STATEN ISLAND, NEW YORK, TO THE CANARSIE SECTION OF BROOKLYN, NEW YORK. PLEASE ADVISE WHAT STEPS SHOULD BE TAKEN. I WOULD LIKE TO TERMINATE THE LEASE IN ANYWAY POSSIBLE.
Mfg Campaign: 11210691
Recall Date: May 29, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
DRIVING ON THE EXPRESSWAY AND THE VEHICLE JUST STALLED. ALMOST WAS INVOLVED IN AN ACCIDENT TRYING TO GET TO THE SIDE OF THE ROAD. AFTER SEVERAL MINUTES VEHICLE STARTED AGAIN. CALLED DEALERSHIP AND WAS ADVISED TO CHECK THE OIL AS THIS VEHICLE USES OIL. VEHICLE HAS 5612 MILES ON IT. OIL WAS ADDED AND THEN ADVISED I NEEDED TO BRING IN FOR OIL CONSUMPTION TEST. ONLY THING I WAS ADVISED WAS THAT MUST BRING IN VEHICLE FOR NEXT 2000 MILES THEN AGAIN 2000 MILES MORE. SO AT THIS TIME, I AM DRIVING A VEHICLE THAT STALLS AND NOT GIVEN A REASON AND IS A SAFETY ISSUE FOR MYSELF AND PASSENGERS. THIS IS A SAFETY ISSUE FOR MYSELF, AND ANY ONE ELSE THAT IS ON THE ROAD WITH ME WHEN VEHICLE JUST DECIDES TO STALL WITHOUT WARNING.
Corrective Action:
DRIVING ON THE EXPRESSWAY AND THE VEHICLE JUST STALLED. ALMOST WAS INVOLVED IN AN ACCIDENT TRYING TO GET TO THE SIDE OF THE ROAD. AFTER SEVERAL MINUTES VEHICLE STARTED AGAIN. CALLED DEALERSHIP AND WAS ADVISED TO CHECK THE OIL AS THIS VEHICLE USES OIL. VEHICLE HAS 5612 MILES ON IT. OIL WAS ADDED AND THEN ADVISED I NEEDED TO BRING IN FOR OIL CONSUMPTION TEST. ONLY THING I WAS ADVISED WAS THAT MUST BRING IN VEHICLE FOR NEXT 2000 MILES THEN AGAIN 2000 MILES MORE. SO AT THIS TIME, I AM DRIVING A VEHICLE THAT STALLS AND NOT GIVEN A REASON AND IS A SAFETY ISSUE FOR MYSELF AND PASSENGERS. THIS IS A SAFETY ISSUE FOR MYSELF, AND ANY ONE ELSE THAT IS ON THE ROAD WITH ME WHEN VEHICLE JUST DECIDES TO STALL WITHOUT WARNING.
Additional Notes:
DRIVING ON THE EXPRESSWAY AND THE VEHICLE JUST STALLED. ALMOST WAS INVOLVED IN AN ACCIDENT TRYING TO GET TO THE SIDE OF THE ROAD. AFTER SEVERAL MINUTES VEHICLE STARTED AGAIN. CALLED DEALERSHIP AND WAS ADVISED TO CHECK THE OIL AS THIS VEHICLE USES OIL. VEHICLE HAS 5612 MILES ON IT. OIL WAS ADDED AND THEN ADVISED I NEEDED TO BRING IN FOR OIL CONSUMPTION TEST. ONLY THING I WAS ADVISED WAS THAT MUST BRING IN VEHICLE FOR NEXT 2000 MILES THEN AGAIN 2000 MILES MORE. SO AT THIS TIME, I AM DRIVING A VEHICLE THAT STALLS AND NOT GIVEN A REASON AND IS A SAFETY ISSUE FOR MYSELF AND PASSENGERS. THIS IS A SAFETY ISSUE FOR MYSELF, AND ANY ONE ELSE THAT IS ON THE ROAD WITH ME WHEN VEHICLE JUST DECIDES TO STALL WITHOUT WARNING.
Mfg Campaign: 11209230
Recall Date: May 22, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
THE JEEP STALLS, SHUTS OFF AND TURNS ON ITS OWN E BRAKE WHEN IT RUNS LOW ON OIL. BUT IT RUNS OUT OF OIL EVERY 2000 MILES!!!!!!! IVE TAKEN IT TO JEEP AND THEY SAY, OH THATS NORMAL !?!?!?!?! IVE ALMOST BEEN HIT SEVERAL TIMES GOING AROUND A ROUND A BOUT AND HAVING IT LOCK UP LIKE THAT BECAUSE ITS LOW ON OIL - AND IM GOING BROKE BUYING OIL CHANGES ALL THE TIME THIS CAR IS HORRIBLE, ALSO THE RADIO COMPLETELY AND RANDOMLY TURNS OFF, DISPLAY EVERYTHING - WHILE DRIVING!
Corrective Action:
THE JEEP STALLS, SHUTS OFF AND TURNS ON ITS OWN E BRAKE WHEN IT RUNS LOW ON OIL. BUT IT RUNS OUT OF OIL EVERY 2000 MILES!!!!!!! IVE TAKEN IT TO JEEP AND THEY SAY, OH THATS NORMAL !?!?!?!?! IVE ALMOST BEEN HIT SEVERAL TIMES GOING AROUND A ROUND A BOUT AND HAVING IT LOCK UP LIKE THAT BECAUSE ITS LOW ON OIL - AND IM GOING BROKE BUYING OIL CHANGES ALL THE TIME THIS CAR IS HORRIBLE, ALSO THE RADIO COMPLETELY AND RANDOMLY TURNS OFF, DISPLAY EVERYTHING - WHILE DRIVING!
Additional Notes:
THE JEEP STALLS, SHUTS OFF AND TURNS ON ITS OWN E BRAKE WHEN IT RUNS LOW ON OIL. BUT IT RUNS OUT OF OIL EVERY 2000 MILES!!!!!!! IVE TAKEN IT TO JEEP AND THEY SAY, OH THATS NORMAL !?!?!?!?! IVE ALMOST BEEN HIT SEVERAL TIMES GOING AROUND A ROUND A BOUT AND HAVING IT LOCK UP LIKE THAT BECAUSE ITS LOW ON OIL - AND IM GOING BROKE BUYING OIL CHANGES ALL THE TIME THIS CAR IS HORRIBLE, ALSO THE RADIO COMPLETELY AND RANDOMLY TURNS OFF, DISPLAY EVERYTHING - WHILE DRIVING!
Mfg Campaign: 11208618
Recall Date: May 20, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
THE ENGINE BURNS OIL AT AN EXTREMELY FAST RATE. EVERY 3,000 MILES THERE IS NO OIL LEFT IN THE CAR AND THE CAR WILL STALL OUT WHILE DRIVING WITH NO WARNING. IT IS AN EXTREME SAFETY HAZARD AND SOMEBODY IS GOING TO GET KILLED IF THIS HAPPENS AT THE WRONG TIME. *DT CONSUMER STATED OIL CONSUMPTION TEST WAS DONE BUT DEALER TOLD CONSUMER IT WAS NORMAL TO STALL.*JB
Corrective Action:
THE ENGINE BURNS OIL AT AN EXTREMELY FAST RATE. EVERY 3,000 MILES THERE IS NO OIL LEFT IN THE CAR AND THE CAR WILL STALL OUT WHILE DRIVING WITH NO WARNING. IT IS AN EXTREME SAFETY HAZARD AND SOMEBODY IS GOING TO GET KILLED IF THIS HAPPENS AT THE WRONG TIME. *DT CONSUMER STATED OIL CONSUMPTION TEST WAS DONE BUT DEALER TOLD CONSUMER IT WAS NORMAL TO STALL.*JB
Additional Notes:
THE ENGINE BURNS OIL AT AN EXTREMELY FAST RATE. EVERY 3,000 MILES THERE IS NO OIL LEFT IN THE CAR AND THE CAR WILL STALL OUT WHILE DRIVING WITH NO WARNING. IT IS AN EXTREME SAFETY HAZARD AND SOMEBODY IS GOING TO GET KILLED IF THIS HAPPENS AT THE WRONG TIME. *DT CONSUMER STATED OIL CONSUMPTION TEST WAS DONE BUT DEALER TOLD CONSUMER IT WAS NORMAL TO STALL.*JB
Mfg Campaign: 11208219
Recall Date: May 17, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
THE VEHICLE HAS STALLED FIVE TIMES DRIVING ON THE HIGHWAY. EVERY TIME THE VEHICLE STALLED IT HAS BEEN HOT OUT. THE CAR STALLS AND SEVERAL ERROR LIGHTS FLASH; PARKING BREAK, HILL-STOP, OIL-CHANGE, ETC.. THE CAR THEN WON'T TURN OFF, BUT JUST STAYS IN ON MODE BUT WILL NOT MOVE. JEEP WILL NOT ADDRESS THE ISSUE. THEY SAY THAT BECAUSE THEY CAN'T DUPLICATE IT, THE CAR IS 'FINE'. I HAVE ALMOST BEEN HIT AT LEAST A DOZEN TIMES. THIS IS A KNOWN AND EXTREMELY DANGEROUS ISSUE AND THEY WILL NOT ADMIT IT.
Corrective Action:
THE VEHICLE HAS STALLED FIVE TIMES DRIVING ON THE HIGHWAY. EVERY TIME THE VEHICLE STALLED IT HAS BEEN HOT OUT. THE CAR STALLS AND SEVERAL ERROR LIGHTS FLASH; PARKING BREAK, HILL-STOP, OIL-CHANGE, ETC.. THE CAR THEN WON'T TURN OFF, BUT JUST STAYS IN ON MODE BUT WILL NOT MOVE. JEEP WILL NOT ADDRESS THE ISSUE. THEY SAY THAT BECAUSE THEY CAN'T DUPLICATE IT, THE CAR IS 'FINE'. I HAVE ALMOST BEEN HIT AT LEAST A DOZEN TIMES. THIS IS A KNOWN AND EXTREMELY DANGEROUS ISSUE AND THEY WILL NOT ADMIT IT.
Additional Notes:
THE VEHICLE HAS STALLED FIVE TIMES DRIVING ON THE HIGHWAY. EVERY TIME THE VEHICLE STALLED IT HAS BEEN HOT OUT. THE CAR STALLS AND SEVERAL ERROR LIGHTS FLASH; PARKING BREAK, HILL-STOP, OIL-CHANGE, ETC.. THE CAR THEN WON'T TURN OFF, BUT JUST STAYS IN ON MODE BUT WILL NOT MOVE. JEEP WILL NOT ADDRESS THE ISSUE. THEY SAY THAT BECAUSE THEY CAN'T DUPLICATE IT, THE CAR IS 'FINE'. I HAVE ALMOST BEEN HIT AT LEAST A DOZEN TIMES. THIS IS A KNOWN AND EXTREMELY DANGEROUS ISSUE AND THEY WILL NOT ADMIT IT.
Mfg Campaign: 11207719
Recall Date: May 15, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I WAS DRIVING 44MPH HEADED TO A RED LIGHT WITH A 4 LANE HIGHWAY COMING THE OTHER DIRECTION. THE JEEP SHUT OFF WHILE I WAS GOING 44MPH AND I HAD NO STEERING, NO BREAKS, NO POWER AT ALL. I KEPT HITTING RESTART AND FINALLY THE ENGINE KICKED BACK ON, I WAS ABLE TO GET THE CAR TO THE SIDE OF THE ROAD. VEHICLE WAS TOWED TO THE DEALERSHIP D'AMBROSIO IN DOWNINGTOWN, PA. WHEN JEEP SHUT OFF WARNING LIGHTS CAME ON SAYING "LOW OIL PRESSURE". NO LIGHTS APPEARED PRIOR TO JEEP SHUTTING OFF WHILE GOING 44MPH. I ALMOST DIED! WHILE AT DEALERSHIP I WAS TOLD BY SERVICE MANAGER THAT THE PARTS GUY'S WIFE HAD THE SAME THING HAPPEN TO HER WHILE DRIVING HER JEEP JUST STOPPED ON THE HIGHWAY. EASTER SUNDAY MY BROTHER TOLD ME HIS FRIEND CALLED HIM AND TOLD HIM THAT HIS WIFE'S JEEP SHUT OFF WHILE SHE WAS DRIVING ON A HIGHWAY. THERE IS A SERIOUS ISSUE WITH THESE VEHICLES.
Corrective Action:
I WAS DRIVING 44MPH HEADED TO A RED LIGHT WITH A 4 LANE HIGHWAY COMING THE OTHER DIRECTION. THE JEEP SHUT OFF WHILE I WAS GOING 44MPH AND I HAD NO STEERING, NO BREAKS, NO POWER AT ALL. I KEPT HITTING RESTART AND FINALLY THE ENGINE KICKED BACK ON, I WAS ABLE TO GET THE CAR TO THE SIDE OF THE ROAD. VEHICLE WAS TOWED TO THE DEALERSHIP D'AMBROSIO IN DOWNINGTOWN, PA. WHEN JEEP SHUT OFF WARNING LIGHTS CAME ON SAYING "LOW OIL PRESSURE". NO LIGHTS APPEARED PRIOR TO JEEP SHUTTING OFF WHILE GOING 44MPH. I ALMOST DIED! WHILE AT DEALERSHIP I WAS TOLD BY SERVICE MANAGER THAT THE PARTS GUY'S WIFE HAD THE SAME THING HAPPEN TO HER WHILE DRIVING HER JEEP JUST STOPPED ON THE HIGHWAY. EASTER SUNDAY MY BROTHER TOLD ME HIS FRIEND CALLED HIM AND TOLD HIM THAT HIS WIFE'S JEEP SHUT OFF WHILE SHE WAS DRIVING ON A HIGHWAY. THERE IS A SERIOUS ISSUE WITH THESE VEHICLES.
Additional Notes:
I WAS DRIVING 44MPH HEADED TO A RED LIGHT WITH A 4 LANE HIGHWAY COMING THE OTHER DIRECTION. THE JEEP SHUT OFF WHILE I WAS GOING 44MPH AND I HAD NO STEERING, NO BREAKS, NO POWER AT ALL. I KEPT HITTING RESTART AND FINALLY THE ENGINE KICKED BACK ON, I WAS ABLE TO GET THE CAR TO THE SIDE OF THE ROAD. VEHICLE WAS TOWED TO THE DEALERSHIP D'AMBROSIO IN DOWNINGTOWN, PA. WHEN JEEP SHUT OFF WARNING LIGHTS CAME ON SAYING "LOW OIL PRESSURE". NO LIGHTS APPEARED PRIOR TO JEEP SHUTTING OFF WHILE GOING 44MPH. I ALMOST DIED! WHILE AT DEALERSHIP I WAS TOLD BY SERVICE MANAGER THAT THE PARTS GUY'S WIFE HAD THE SAME THING HAPPEN TO HER WHILE DRIVING HER JEEP JUST STOPPED ON THE HIGHWAY. EASTER SUNDAY MY BROTHER TOLD ME HIS FRIEND CALLED HIM AND TOLD HIM THAT HIS WIFE'S JEEP SHUT OFF WHILE SHE WAS DRIVING ON A HIGHWAY. THERE IS A SERIOUS ISSUE WITH THESE VEHICLES.
Mfg Campaign: 11205766
Recall Date: May 6, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I WAS DRIVING 44MPH HEADED TO A RED LIGHT WITH A 4 LANE HIGHWAY COMING THE OTHER DIRECTION. THE JEEP SHUT OFF WHILE I WAS GOING 44MPH AND I HAD NO STEERING, NO BREAKS, NO POWER AT ALL. I KEPT HITTING RESTART AND FINALLY THE ENGINE KICKED BACK ON, I WAS ABLE TO GET THE CAR TO THE SIDE OF THE ROAD. VEHICLE WAS TOWED TO THE DEALERSHIP D'AMBROSIO IN DOWNINGTOWN, PA. WHEN JEEP SHUT OFF WARNING LIGHTS CAME ON SAYING "LOW OIL PRESSURE". NO LIGHTS APPEARED PRIOR TO JEEP SHUTTING OFF WHILE GOING 44MPH. I ALMOST DIED! WHILE AT DEALERSHIP I WAS TOLD BY SERVICE MANAGER THAT THE PARTS GUY'S WIFE HAD THE SAME THING HAPPEN TO HER WHILE DRIVING HER JEEP JUST STOPPED ON THE HIGHWAY. EASTER SUNDAY MY BROTHER TOLD ME HIS FRIEND CALLED HIM AND TOLD HIM THAT HIS WIFE'S JEEP SHUT OFF WHILE SHE WAS DRIVING ON A HIGHWAY. THERE IS A SERIOUS ISSUE WITH THESE VEHICLES.
Corrective Action:
I WAS DRIVING 44MPH HEADED TO A RED LIGHT WITH A 4 LANE HIGHWAY COMING THE OTHER DIRECTION. THE JEEP SHUT OFF WHILE I WAS GOING 44MPH AND I HAD NO STEERING, NO BREAKS, NO POWER AT ALL. I KEPT HITTING RESTART AND FINALLY THE ENGINE KICKED BACK ON, I WAS ABLE TO GET THE CAR TO THE SIDE OF THE ROAD. VEHICLE WAS TOWED TO THE DEALERSHIP D'AMBROSIO IN DOWNINGTOWN, PA. WHEN JEEP SHUT OFF WARNING LIGHTS CAME ON SAYING "LOW OIL PRESSURE". NO LIGHTS APPEARED PRIOR TO JEEP SHUTTING OFF WHILE GOING 44MPH. I ALMOST DIED! WHILE AT DEALERSHIP I WAS TOLD BY SERVICE MANAGER THAT THE PARTS GUY'S WIFE HAD THE SAME THING HAPPEN TO HER WHILE DRIVING HER JEEP JUST STOPPED ON THE HIGHWAY. EASTER SUNDAY MY BROTHER TOLD ME HIS FRIEND CALLED HIM AND TOLD HIM THAT HIS WIFE'S JEEP SHUT OFF WHILE SHE WAS DRIVING ON A HIGHWAY. THERE IS A SERIOUS ISSUE WITH THESE VEHICLES.
Additional Notes:
I WAS DRIVING 44MPH HEADED TO A RED LIGHT WITH A 4 LANE HIGHWAY COMING THE OTHER DIRECTION. THE JEEP SHUT OFF WHILE I WAS GOING 44MPH AND I HAD NO STEERING, NO BREAKS, NO POWER AT ALL. I KEPT HITTING RESTART AND FINALLY THE ENGINE KICKED BACK ON, I WAS ABLE TO GET THE CAR TO THE SIDE OF THE ROAD. VEHICLE WAS TOWED TO THE DEALERSHIP D'AMBROSIO IN DOWNINGTOWN, PA. WHEN JEEP SHUT OFF WARNING LIGHTS CAME ON SAYING "LOW OIL PRESSURE". NO LIGHTS APPEARED PRIOR TO JEEP SHUTTING OFF WHILE GOING 44MPH. I ALMOST DIED! WHILE AT DEALERSHIP I WAS TOLD BY SERVICE MANAGER THAT THE PARTS GUY'S WIFE HAD THE SAME THING HAPPEN TO HER WHILE DRIVING HER JEEP JUST STOPPED ON THE HIGHWAY. EASTER SUNDAY MY BROTHER TOLD ME HIS FRIEND CALLED HIM AND TOLD HIM THAT HIS WIFE'S JEEP SHUT OFF WHILE SHE WAS DRIVING ON A HIGHWAY. THERE IS A SERIOUS ISSUE WITH THESE VEHICLES.
Mfg Campaign: 11205766
Recall Date: May 6, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I WAS DRIVING 44MPH HEADED TO A RED LIGHT WITH A 4 LANE HIGHWAY COMING THE OTHER DIRECTION. THE JEEP SHUT OFF WHILE I WAS GOING 44MPH AND I HAD NO STEERING, NO BREAKS, NO POWER AT ALL. I KEPT HITTING RESTART AND FINALLY THE ENGINE KICKED BACK ON, I WAS ABLE TO GET THE CAR TO THE SIDE OF THE ROAD. VEHICLE WAS TOWED TO THE DEALERSHIP D'AMBROSIO IN DOWNINGTOWN, PA. WHEN JEEP SHUT OFF WARNING LIGHTS CAME ON SAYING "LOW OIL PRESSURE". NO LIGHTS APPEARED PRIOR TO JEEP SHUTTING OFF WHILE GOING 44MPH. I ALMOST DIED! WHILE AT DEALERSHIP I WAS TOLD BY SERVICE MANAGER THAT THE PARTS GUY'S WIFE HAD THE SAME THING HAPPEN TO HER WHILE DRIVING HER JEEP JUST STOPPED ON THE HIGHWAY. EASTER SUNDAY MY BROTHER TOLD ME HIS FRIEND CALLED HIM AND TOLD HIM THAT HIS WIFE'S JEEP SHUT OFF WHILE SHE WAS DRIVING ON A HIGHWAY. THERE IS A SERIOUS ISSUE WITH THESE VEHICLES.
Corrective Action:
I WAS DRIVING 44MPH HEADED TO A RED LIGHT WITH A 4 LANE HIGHWAY COMING THE OTHER DIRECTION. THE JEEP SHUT OFF WHILE I WAS GOING 44MPH AND I HAD NO STEERING, NO BREAKS, NO POWER AT ALL. I KEPT HITTING RESTART AND FINALLY THE ENGINE KICKED BACK ON, I WAS ABLE TO GET THE CAR TO THE SIDE OF THE ROAD. VEHICLE WAS TOWED TO THE DEALERSHIP D'AMBROSIO IN DOWNINGTOWN, PA. WHEN JEEP SHUT OFF WARNING LIGHTS CAME ON SAYING "LOW OIL PRESSURE". NO LIGHTS APPEARED PRIOR TO JEEP SHUTTING OFF WHILE GOING 44MPH. I ALMOST DIED! WHILE AT DEALERSHIP I WAS TOLD BY SERVICE MANAGER THAT THE PARTS GUY'S WIFE HAD THE SAME THING HAPPEN TO HER WHILE DRIVING HER JEEP JUST STOPPED ON THE HIGHWAY. EASTER SUNDAY MY BROTHER TOLD ME HIS FRIEND CALLED HIM AND TOLD HIM THAT HIS WIFE'S JEEP SHUT OFF WHILE SHE WAS DRIVING ON A HIGHWAY. THERE IS A SERIOUS ISSUE WITH THESE VEHICLES.
Additional Notes:
I WAS DRIVING 44MPH HEADED TO A RED LIGHT WITH A 4 LANE HIGHWAY COMING THE OTHER DIRECTION. THE JEEP SHUT OFF WHILE I WAS GOING 44MPH AND I HAD NO STEERING, NO BREAKS, NO POWER AT ALL. I KEPT HITTING RESTART AND FINALLY THE ENGINE KICKED BACK ON, I WAS ABLE TO GET THE CAR TO THE SIDE OF THE ROAD. VEHICLE WAS TOWED TO THE DEALERSHIP D'AMBROSIO IN DOWNINGTOWN, PA. WHEN JEEP SHUT OFF WARNING LIGHTS CAME ON SAYING "LOW OIL PRESSURE". NO LIGHTS APPEARED PRIOR TO JEEP SHUTTING OFF WHILE GOING 44MPH. I ALMOST DIED! WHILE AT DEALERSHIP I WAS TOLD BY SERVICE MANAGER THAT THE PARTS GUY'S WIFE HAD THE SAME THING HAPPEN TO HER WHILE DRIVING HER JEEP JUST STOPPED ON THE HIGHWAY. EASTER SUNDAY MY BROTHER TOLD ME HIS FRIEND CALLED HIM AND TOLD HIM THAT HIS WIFE'S JEEP SHUT OFF WHILE SHE WAS DRIVING ON A HIGHWAY. THERE IS A SERIOUS ISSUE WITH THESE VEHICLES.
Mfg Campaign: 11205766
Recall Date: May 6, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
I WAS DRIVING 44 MPH HEADED TO A RED LIGHT INTERSECTION WITH 4 LANES OF TRAFFIC COMING THE OPPOSITE DIRECTION WHEN MY JEEP SHUT OFF I HAD NO STEERING, NO BREAKS AND NO ENGINE RUNNING. I WAS MOVING FORWARD AT 44MPH UNABLE TO CONTROL THE VEHICLE AND KEPT HITTING THE START BUTTON. AFTER SEVERAL ATTEMPTS THE CAR RESTARTED SAYING LOW OIL PRESSURE AND I WAS ABLE TO STEER THE CAR OFF THE ROAD BEFORE ENTERING THE INTERSECTION AND GETTING KILED. CAR WAS TOWED TO DEALERSHIP D'AMBROSIO AUTO GROUP. OIL WAS CHECKED AND I WAS ADVISED THERE WAS NO OIL IN THE ENGINE, THE VEHICLE HAD 3,650 MILES ON IT AND IT'S BRAND NEW. MAINTENANCE SAYS OIL CHANGE AT 10K MILES. SERVICE MGR. TOLD ME THE SAME EXACT THING HAPPENED TO THE PARTS MGR. SISTER. I HAVE ALSO BEEN TOLD BY 1 OTHER PERSON THE SAME THING HAPPENED TO HER WHILE DRIVING IN TRAFFIC. SERVICE MGR. TOLD ME TO BRING VEHICLE BACK IN 2K MILES AND IF OIL IS LOW THEY WOULD REPLACE ENGINE AT NO CHARGE. *DT*JB
Corrective Action:
I WAS DRIVING 44 MPH HEADED TO A RED LIGHT INTERSECTION WITH 4 LANES OF TRAFFIC COMING THE OPPOSITE DIRECTION WHEN MY JEEP SHUT OFF I HAD NO STEERING, NO BREAKS AND NO ENGINE RUNNING. I WAS MOVING FORWARD AT 44MPH UNABLE TO CONTROL THE VEHICLE AND KEPT HITTING THE START BUTTON. AFTER SEVERAL ATTEMPTS THE CAR RESTARTED SAYING LOW OIL PRESSURE AND I WAS ABLE TO STEER THE CAR OFF THE ROAD BEFORE ENTERING THE INTERSECTION AND GETTING KILED. CAR WAS TOWED TO DEALERSHIP D'AMBROSIO AUTO GROUP. OIL WAS CHECKED AND I WAS ADVISED THERE WAS NO OIL IN THE ENGINE, THE VEHICLE HAD 3,650 MILES ON IT AND IT'S BRAND NEW. MAINTENANCE SAYS OIL CHANGE AT 10K MILES. SERVICE MGR. TOLD ME THE SAME EXACT THING HAPPENED TO THE PARTS MGR. SISTER. I HAVE ALSO BEEN TOLD BY 1 OTHER PERSON THE SAME THING HAPPENED TO HER WHILE DRIVING IN TRAFFIC. SERVICE MGR. TOLD ME TO BRING VEHICLE BACK IN 2K MILES AND IF OIL IS LOW THEY WOULD REPLACE ENGINE AT NO CHARGE. *DT*JB
Additional Notes:
I WAS DRIVING 44 MPH HEADED TO A RED LIGHT INTERSECTION WITH 4 LANES OF TRAFFIC COMING THE OPPOSITE DIRECTION WHEN MY JEEP SHUT OFF I HAD NO STEERING, NO BREAKS AND NO ENGINE RUNNING. I WAS MOVING FORWARD AT 44MPH UNABLE TO CONTROL THE VEHICLE AND KEPT HITTING THE START BUTTON. AFTER SEVERAL ATTEMPTS THE CAR RESTARTED SAYING LOW OIL PRESSURE AND I WAS ABLE TO STEER THE CAR OFF THE ROAD BEFORE ENTERING THE INTERSECTION AND GETTING KILED. CAR WAS TOWED TO DEALERSHIP D'AMBROSIO AUTO GROUP. OIL WAS CHECKED AND I WAS ADVISED THERE WAS NO OIL IN THE ENGINE, THE VEHICLE HAD 3,650 MILES ON IT AND IT'S BRAND NEW. MAINTENANCE SAYS OIL CHANGE AT 10K MILES. SERVICE MGR. TOLD ME THE SAME EXACT THING HAPPENED TO THE PARTS MGR. SISTER. I HAVE ALSO BEEN TOLD BY 1 OTHER PERSON THE SAME THING HAPPENED TO HER WHILE DRIVING IN TRAFFIC. SERVICE MGR. TOLD ME TO BRING VEHICLE BACK IN 2K MILES AND IF OIL IS LOW THEY WOULD REPLACE ENGINE AT NO CHARGE. *DT*JB
Mfg Campaign: 11205575
Recall Date: May 3, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I WAS DRIVING 44 MPH HEADED TO A RED LIGHT INTERSECTION WITH 4 LANES OF TRAFFIC COMING THE OPPOSITE DIRECTION WHEN MY JEEP SHUT OFF I HAD NO STEERING, NO BREAKS AND NO ENGINE RUNNING. I WAS MOVING FORWARD AT 44MPH UNABLE TO CONTROL THE VEHICLE AND KEPT HITTING THE START BUTTON. AFTER SEVERAL ATTEMPTS THE CAR RESTARTED SAYING LOW OIL PRESSURE AND I WAS ABLE TO STEER THE CAR OFF THE ROAD BEFORE ENTERING THE INTERSECTION AND GETTING KILED. CAR WAS TOWED TO DEALERSHIP D'AMBROSIO AUTO GROUP. OIL WAS CHECKED AND I WAS ADVISED THERE WAS NO OIL IN THE ENGINE, THE VEHICLE HAD 3,650 MILES ON IT AND IT'S BRAND NEW. MAINTENANCE SAYS OIL CHANGE AT 10K MILES. SERVICE MGR. TOLD ME THE SAME EXACT THING HAPPENED TO THE PARTS MGR. SISTER. I HAVE ALSO BEEN TOLD BY 1 OTHER PERSON THE SAME THING HAPPENED TO HER WHILE DRIVING IN TRAFFIC. SERVICE MGR. TOLD ME TO BRING VEHICLE BACK IN 2K MILES AND IF OIL IS LOW THEY WOULD REPLACE ENGINE AT NO CHARGE. *DT*JB
Corrective Action:
I WAS DRIVING 44 MPH HEADED TO A RED LIGHT INTERSECTION WITH 4 LANES OF TRAFFIC COMING THE OPPOSITE DIRECTION WHEN MY JEEP SHUT OFF I HAD NO STEERING, NO BREAKS AND NO ENGINE RUNNING. I WAS MOVING FORWARD AT 44MPH UNABLE TO CONTROL THE VEHICLE AND KEPT HITTING THE START BUTTON. AFTER SEVERAL ATTEMPTS THE CAR RESTARTED SAYING LOW OIL PRESSURE AND I WAS ABLE TO STEER THE CAR OFF THE ROAD BEFORE ENTERING THE INTERSECTION AND GETTING KILED. CAR WAS TOWED TO DEALERSHIP D'AMBROSIO AUTO GROUP. OIL WAS CHECKED AND I WAS ADVISED THERE WAS NO OIL IN THE ENGINE, THE VEHICLE HAD 3,650 MILES ON IT AND IT'S BRAND NEW. MAINTENANCE SAYS OIL CHANGE AT 10K MILES. SERVICE MGR. TOLD ME THE SAME EXACT THING HAPPENED TO THE PARTS MGR. SISTER. I HAVE ALSO BEEN TOLD BY 1 OTHER PERSON THE SAME THING HAPPENED TO HER WHILE DRIVING IN TRAFFIC. SERVICE MGR. TOLD ME TO BRING VEHICLE BACK IN 2K MILES AND IF OIL IS LOW THEY WOULD REPLACE ENGINE AT NO CHARGE. *DT*JB
Additional Notes:
I WAS DRIVING 44 MPH HEADED TO A RED LIGHT INTERSECTION WITH 4 LANES OF TRAFFIC COMING THE OPPOSITE DIRECTION WHEN MY JEEP SHUT OFF I HAD NO STEERING, NO BREAKS AND NO ENGINE RUNNING. I WAS MOVING FORWARD AT 44MPH UNABLE TO CONTROL THE VEHICLE AND KEPT HITTING THE START BUTTON. AFTER SEVERAL ATTEMPTS THE CAR RESTARTED SAYING LOW OIL PRESSURE AND I WAS ABLE TO STEER THE CAR OFF THE ROAD BEFORE ENTERING THE INTERSECTION AND GETTING KILED. CAR WAS TOWED TO DEALERSHIP D'AMBROSIO AUTO GROUP. OIL WAS CHECKED AND I WAS ADVISED THERE WAS NO OIL IN THE ENGINE, THE VEHICLE HAD 3,650 MILES ON IT AND IT'S BRAND NEW. MAINTENANCE SAYS OIL CHANGE AT 10K MILES. SERVICE MGR. TOLD ME THE SAME EXACT THING HAPPENED TO THE PARTS MGR. SISTER. I HAVE ALSO BEEN TOLD BY 1 OTHER PERSON THE SAME THING HAPPENED TO HER WHILE DRIVING IN TRAFFIC. SERVICE MGR. TOLD ME TO BRING VEHICLE BACK IN 2K MILES AND IF OIL IS LOW THEY WOULD REPLACE ENGINE AT NO CHARGE. *DT*JB
Mfg Campaign: 11205575
Recall Date: May 3, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I WAS DRIVING 44 MPH HEADED TO A RED LIGHT INTERSECTION WITH 4 LANES OF TRAFFIC COMING THE OPPOSITE DIRECTION WHEN MY JEEP SHUT OFF I HAD NO STEERING, NO BREAKS AND NO ENGINE RUNNING. I WAS MOVING FORWARD AT 44MPH UNABLE TO CONTROL THE VEHICLE AND KEPT HITTING THE START BUTTON. AFTER SEVERAL ATTEMPTS THE CAR RESTARTED SAYING LOW OIL PRESSURE AND I WAS ABLE TO STEER THE CAR OFF THE ROAD BEFORE ENTERING THE INTERSECTION AND GETTING KILED. CAR WAS TOWED TO DEALERSHIP D'AMBROSIO AUTO GROUP. OIL WAS CHECKED AND I WAS ADVISED THERE WAS NO OIL IN THE ENGINE, THE VEHICLE HAD 3,650 MILES ON IT AND IT'S BRAND NEW. MAINTENANCE SAYS OIL CHANGE AT 10K MILES. SERVICE MGR. TOLD ME THE SAME EXACT THING HAPPENED TO THE PARTS MGR. SISTER. I HAVE ALSO BEEN TOLD BY 1 OTHER PERSON THE SAME THING HAPPENED TO HER WHILE DRIVING IN TRAFFIC. SERVICE MGR. TOLD ME TO BRING VEHICLE BACK IN 2K MILES AND IF OIL IS LOW THEY WOULD REPLACE ENGINE AT NO CHARGE. *DT*JB
Corrective Action:
I WAS DRIVING 44 MPH HEADED TO A RED LIGHT INTERSECTION WITH 4 LANES OF TRAFFIC COMING THE OPPOSITE DIRECTION WHEN MY JEEP SHUT OFF I HAD NO STEERING, NO BREAKS AND NO ENGINE RUNNING. I WAS MOVING FORWARD AT 44MPH UNABLE TO CONTROL THE VEHICLE AND KEPT HITTING THE START BUTTON. AFTER SEVERAL ATTEMPTS THE CAR RESTARTED SAYING LOW OIL PRESSURE AND I WAS ABLE TO STEER THE CAR OFF THE ROAD BEFORE ENTERING THE INTERSECTION AND GETTING KILED. CAR WAS TOWED TO DEALERSHIP D'AMBROSIO AUTO GROUP. OIL WAS CHECKED AND I WAS ADVISED THERE WAS NO OIL IN THE ENGINE, THE VEHICLE HAD 3,650 MILES ON IT AND IT'S BRAND NEW. MAINTENANCE SAYS OIL CHANGE AT 10K MILES. SERVICE MGR. TOLD ME THE SAME EXACT THING HAPPENED TO THE PARTS MGR. SISTER. I HAVE ALSO BEEN TOLD BY 1 OTHER PERSON THE SAME THING HAPPENED TO HER WHILE DRIVING IN TRAFFIC. SERVICE MGR. TOLD ME TO BRING VEHICLE BACK IN 2K MILES AND IF OIL IS LOW THEY WOULD REPLACE ENGINE AT NO CHARGE. *DT*JB
Additional Notes:
I WAS DRIVING 44 MPH HEADED TO A RED LIGHT INTERSECTION WITH 4 LANES OF TRAFFIC COMING THE OPPOSITE DIRECTION WHEN MY JEEP SHUT OFF I HAD NO STEERING, NO BREAKS AND NO ENGINE RUNNING. I WAS MOVING FORWARD AT 44MPH UNABLE TO CONTROL THE VEHICLE AND KEPT HITTING THE START BUTTON. AFTER SEVERAL ATTEMPTS THE CAR RESTARTED SAYING LOW OIL PRESSURE AND I WAS ABLE TO STEER THE CAR OFF THE ROAD BEFORE ENTERING THE INTERSECTION AND GETTING KILED. CAR WAS TOWED TO DEALERSHIP D'AMBROSIO AUTO GROUP. OIL WAS CHECKED AND I WAS ADVISED THERE WAS NO OIL IN THE ENGINE, THE VEHICLE HAD 3,650 MILES ON IT AND IT'S BRAND NEW. MAINTENANCE SAYS OIL CHANGE AT 10K MILES. SERVICE MGR. TOLD ME THE SAME EXACT THING HAPPENED TO THE PARTS MGR. SISTER. I HAVE ALSO BEEN TOLD BY 1 OTHER PERSON THE SAME THING HAPPENED TO HER WHILE DRIVING IN TRAFFIC. SERVICE MGR. TOLD ME TO BRING VEHICLE BACK IN 2K MILES AND IF OIL IS LOW THEY WOULD REPLACE ENGINE AT NO CHARGE. *DT*JB
Mfg Campaign: 11205575
Recall Date: May 3, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
THIS WOULD BE THE SECOND TIME ON THIS 2018 JEEP COMPASS WITH ONLY 5000K MILES THAT THE VEHICLE CONSUMES ENGINE OIL LEAVING IT VERY LOW WITH ALMOST NO OIL ON THE DIP STICK. FIRST TIME IT HAPPENED THE VEHICLE ONLY HAD 2000K MILES. THE FIRST TIME I ENCOUNTERED A PROBLEM WAS ON THE FREEWAY HEADING HOME WHEN THE CHECK ENGINE LIGHT CAME ON. AND THE VEHICLE SHOOK AS WELL, AS IF IT WERE STRUGGLING. THE ENGINE LIGHT WENT AWAY BUT THE NEXT COUPLE OF TIMES AS I DROVE ON THE STREET THE VEHICLE WOULD TURN OFF A FEW TIMES. IT WOULD TURN BACK ON BUT IT STRUGGLED A LITTLE TO TURN ON. WHEN I TOOK IT TO THE DEALER AT 2000K MILES THE DEALER TOLD ME THAT THEY WERE UNABLE TO LOCATE THE PROBLEM ON THE VEHICLE. THE VEHICLE DOESNT LEAK ANY OIL. THEY ALSO DID A FEW UPDATES TO THE VEHICLE COMPUTER BECAUSE IF WAS IN NEED OF UPDATES. NOW VEHICLES IS AT 5OOOK MILES AND ONCE AGAIN VERY LOW OIL IN ENGINE. CURRENTLY THE VEHICLE DOESNT STALL OR HAVE ANY LIGHTS ON. I WILL BE GOING BACK TO THE DEALER AGAIN TO GET IT CHECKED ABOUT THE CONSUMPTION.
Corrective Action:
THIS WOULD BE THE SECOND TIME ON THIS 2018 JEEP COMPASS WITH ONLY 5000K MILES THAT THE VEHICLE CONSUMES ENGINE OIL LEAVING IT VERY LOW WITH ALMOST NO OIL ON THE DIP STICK. FIRST TIME IT HAPPENED THE VEHICLE ONLY HAD 2000K MILES. THE FIRST TIME I ENCOUNTERED A PROBLEM WAS ON THE FREEWAY HEADING HOME WHEN THE CHECK ENGINE LIGHT CAME ON. AND THE VEHICLE SHOOK AS WELL, AS IF IT WERE STRUGGLING. THE ENGINE LIGHT WENT AWAY BUT THE NEXT COUPLE OF TIMES AS I DROVE ON THE STREET THE VEHICLE WOULD TURN OFF A FEW TIMES. IT WOULD TURN BACK ON BUT IT STRUGGLED A LITTLE TO TURN ON. WHEN I TOOK IT TO THE DEALER AT 2000K MILES THE DEALER TOLD ME THAT THEY WERE UNABLE TO LOCATE THE PROBLEM ON THE VEHICLE. THE VEHICLE DOESNT LEAK ANY OIL. THEY ALSO DID A FEW UPDATES TO THE VEHICLE COMPUTER BECAUSE IF WAS IN NEED OF UPDATES. NOW VEHICLES IS AT 5OOOK MILES AND ONCE AGAIN VERY LOW OIL IN ENGINE. CURRENTLY THE VEHICLE DOESNT STALL OR HAVE ANY LIGHTS ON. I WILL BE GOING BACK TO THE DEALER AGAIN TO GET IT CHECKED ABOUT THE CONSUMPTION.
Additional Notes:
THIS WOULD BE THE SECOND TIME ON THIS 2018 JEEP COMPASS WITH ONLY 5000K MILES THAT THE VEHICLE CONSUMES ENGINE OIL LEAVING IT VERY LOW WITH ALMOST NO OIL ON THE DIP STICK. FIRST TIME IT HAPPENED THE VEHICLE ONLY HAD 2000K MILES. THE FIRST TIME I ENCOUNTERED A PROBLEM WAS ON THE FREEWAY HEADING HOME WHEN THE CHECK ENGINE LIGHT CAME ON. AND THE VEHICLE SHOOK AS WELL, AS IF IT WERE STRUGGLING. THE ENGINE LIGHT WENT AWAY BUT THE NEXT COUPLE OF TIMES AS I DROVE ON THE STREET THE VEHICLE WOULD TURN OFF A FEW TIMES. IT WOULD TURN BACK ON BUT IT STRUGGLED A LITTLE TO TURN ON. WHEN I TOOK IT TO THE DEALER AT 2000K MILES THE DEALER TOLD ME THAT THEY WERE UNABLE TO LOCATE THE PROBLEM ON THE VEHICLE. THE VEHICLE DOESNT LEAK ANY OIL. THEY ALSO DID A FEW UPDATES TO THE VEHICLE COMPUTER BECAUSE IF WAS IN NEED OF UPDATES. NOW VEHICLES IS AT 5OOOK MILES AND ONCE AGAIN VERY LOW OIL IN ENGINE. CURRENTLY THE VEHICLE DOESNT STALL OR HAVE ANY LIGHTS ON. I WILL BE GOING BACK TO THE DEALER AGAIN TO GET IT CHECKED ABOUT THE CONSUMPTION.
Mfg Campaign: 11205654
Recall Date: May 3, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED THAT THE VEHICLE KEPT LOSING OIL AND MORE HAD TO BE ADDED. ADDITIONALLY, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND THE OIL PRESSURE WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED PELLEGRINO CHRYSLER JEEP (241 GLASSBORO RD, WOODBURY HEIGHTS, NJ 08097, (856) 848-7474) WHO STATED THAT THE VEHICLE WAS WORKING AS DESIGNED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 58460594. THE MANUFACTURER INFORMED THE CONTACT TO HAVE AN OIL CONSUMPTION TEST. THE FAILURE MILEAGE WAS 5,235.*DT CONSUMER STATED FIRST TIME CAR STALLED ONLY HAD ABOUT 2500 MILES. CONSUMER HAD TO SHUT THE CAR OFF AND ON. CAR HAS STALLED TWICE. AT THE MOMENT CONSUMER HAS 5300 MILES AND WILL BE GETTING FIRST OIL CHANGE.*JB
Corrective Action:
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED THAT THE VEHICLE KEPT LOSING OIL AND MORE HAD TO BE ADDED. ADDITIONALLY, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND THE OIL PRESSURE WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED PELLEGRINO CHRYSLER JEEP (241 GLASSBORO RD, WOODBURY HEIGHTS, NJ 08097, (856) 848-7474) WHO STATED THAT THE VEHICLE WAS WORKING AS DESIGNED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 58460594. THE MANUFACTURER INFORMED THE CONTACT TO HAVE AN OIL CONSUMPTION TEST. THE FAILURE MILEAGE WAS 5,235.*DT CONSUMER STATED FIRST TIME CAR STALLED ONLY HAD ABOUT 2500 MILES. CONSUMER HAD TO SHUT THE CAR OFF AND ON. CAR HAS STALLED TWICE. AT THE MOMENT CONSUMER HAS 5300 MILES AND WILL BE GETTING FIRST OIL CHANGE.*JB
Additional Notes:
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED THAT THE VEHICLE KEPT LOSING OIL AND MORE HAD TO BE ADDED. ADDITIONALLY, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND THE OIL PRESSURE WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED PELLEGRINO CHRYSLER JEEP (241 GLASSBORO RD, WOODBURY HEIGHTS, NJ 08097, (856) 848-7474) WHO STATED THAT THE VEHICLE WAS WORKING AS DESIGNED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 58460594. THE MANUFACTURER INFORMED THE CONTACT TO HAVE AN OIL CONSUMPTION TEST. THE FAILURE MILEAGE WAS 5,235.*DT CONSUMER STATED FIRST TIME CAR STALLED ONLY HAD ABOUT 2500 MILES. CONSUMER HAD TO SHUT THE CAR OFF AND ON. CAR HAS STALLED TWICE. AT THE MOMENT CONSUMER HAS 5300 MILES AND WILL BE GETTING FIRST OIL CHANGE.*JB
Mfg Campaign: 11205352
Recall Date: May 2, 2019
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
Recent Articles
Jeep Grand Cherokee Head Restraint Problem
Chrysler (FCA US, LLC) has announced a safety issue affecting certain 2023–2024 Jeep Grand Ch ...
Aug 1, 2025Fuel Injector Problem: 2021-2024 Ford Bronco Sport and 2020-2022 Ford Escape
If you own a 2021-2024 Ford Bronco Sport or 2020-2022 Ford Escape equipped with a 1.5L Dragon GTDI e ...
Jul 28, 2025