Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U86
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The front lower control arms may be incorrectly welded, potentially resulting in a control arm separation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U42
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The passenger side air bag assembly may have inflator mounting nuts loose within the module assembly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T73
Recall Date: Nov 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2017-2018 Jeep Compass vehicles. The brightness of the backlighting for the Instrument Panel Cluster (IPC) cannot be adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T70
Recall Date: Nov 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee and Compass vehicles equipped with 2.4L engines. The engines may have a cracked oil pump housing that can result in oil pump failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T65
Recall Date: Oct 24, 2017
Consumer Complaints
1.5K ComplaintsChrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD NOT PROPERLY ACCELERATE AND THE TRANSMISSION WOULD NOT PROPERLY CHANGE GEARS. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER KEENE JEEP LOCATED AT 410 WINCHESTER ST, KEENE, NH 03431 WHO REPLACED THE ENGINE BUT THE FAILURES CONTINUED TO OCCUR. ALSO, WHILE DRIVING 35 MPH WITH THE CRUISE CONTROL ACTIVATED, THE CRUISE CONTROL SYSTEM WOULD NOT DEACTIVATE CAUSING THE DRIVER TO CRASH INTO A TREE STUMP. NO INJURIES WERE REPORTED, NO POLICE REPORT WAS TAKEN. THE ODOR OF COOLANT WAS ALSO PRESENT INSIDE THE VEHICLE CAUSING THE DRIVER TO BECOME ILL. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER CONTEMPORARY JEEP LOCATED AT 30 HAMMOND RD, MILFORD, NH 03055 AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 20,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD NOT PROPERLY ACCELERATE AND THE TRANSMISSION WOULD NOT PROPERLY CHANGE GEARS. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER KEENE JEEP LOCATED AT 410 WINCHESTER ST, KEENE, NH 03431 WHO REPLACED THE ENGINE BUT THE FAILURES CONTINUED TO OCCUR. ALSO, WHILE DRIVING 35 MPH WITH THE CRUISE CONTROL ACTIVATED, THE CRUISE CONTROL SYSTEM WOULD NOT DEACTIVATE CAUSING THE DRIVER TO CRASH INTO A TREE STUMP. NO INJURIES WERE REPORTED, NO POLICE REPORT WAS TAKEN. THE ODOR OF COOLANT WAS ALSO PRESENT INSIDE THE VEHICLE CAUSING THE DRIVER TO BECOME ILL. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER CONTEMPORARY JEEP LOCATED AT 30 HAMMOND RD, MILFORD, NH 03055 AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 20,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD NOT PROPERLY ACCELERATE AND THE TRANSMISSION WOULD NOT PROPERLY CHANGE GEARS. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER KEENE JEEP LOCATED AT 410 WINCHESTER ST, KEENE, NH 03431 WHO REPLACED THE ENGINE BUT THE FAILURES CONTINUED TO OCCUR. ALSO, WHILE DRIVING 35 MPH WITH THE CRUISE CONTROL ACTIVATED, THE CRUISE CONTROL SYSTEM WOULD NOT DEACTIVATE CAUSING THE DRIVER TO CRASH INTO A TREE STUMP. NO INJURIES WERE REPORTED, NO POLICE REPORT WAS TAKEN. THE ODOR OF COOLANT WAS ALSO PRESENT INSIDE THE VEHICLE CAUSING THE DRIVER TO BECOME ILL. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER CONTEMPORARY JEEP LOCATED AT 30 HAMMOND RD, MILFORD, NH 03055 AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 20,000.
Mfg Campaign: 11408056
Recall Date: Apr 14, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ON JANUARY 30TH, 2021 I WAS DRIVING ON THE ROUTE 9, I STOPPED ON A RED LIGHT, WHEN IT TURNED GREEN, I WAS ABOUT TO GO AHEAD BUT MY CAR JUST SHUT OFF, I COULD NOT TURN IT ON AGAIN, I CALLED A TOW, WE TOOK IT TO THE DEALERSHIP AND THEY SAID I NEEDED TO REPLACE THE MAIN AND AUX BATTERY, THEY CHARGED $555.15 THE NEXT DAY, WHEN I WAS GOING TO DRIVE THE CAR AGAIN, I TURNED ON AND SEVERAL MESSAGES POPED UP ON THE SCREEN: "STOP SAFELY VEHICLE WILL SHUT OFF SOON' 'SERVICE ANTILOCK BREAK SYSTEM' '4WD UNAVAILABLE' 'SERVICE BREAK SYSTEM' AFTER ALL THOSE MESSAGES THE CAR SHUT OFF. I CALLED THE TOW, WE WENT TO THE DEALERSHIP AGAIN AND THEY TOLD ME THE PROBLEM WAS A WIRE CONNECTION. AFTER THAT I DROVE THE CAR NORMALLY BUT ON APRIL 10TH, 2021 I TRIED TO TAKE MY CAR AND I HAD THE SAME PROBLEM, SAME MESSAGES, I CALLED THE TOW AND WE WENT TO THE DEALERSHIP AGAIN. I AM AFRAID OF MY SAFETY AND OTHERS WHILE I AM DRIVING, THE DEALERSHIP DOES NOT GIVE MORE INFORMATION ABOUT IT, THEY DO NOT FIX THE PROBLEM, AND I THINK AN INVESTIGATION SHOULD BE CONDUCTED IMMEDIATELY TO KNOW IF THE CAR MUST BE RECALL.
Corrective Action:
ON JANUARY 30TH, 2021 I WAS DRIVING ON THE ROUTE 9, I STOPPED ON A RED LIGHT, WHEN IT TURNED GREEN, I WAS ABOUT TO GO AHEAD BUT MY CAR JUST SHUT OFF, I COULD NOT TURN IT ON AGAIN, I CALLED A TOW, WE TOOK IT TO THE DEALERSHIP AND THEY SAID I NEEDED TO REPLACE THE MAIN AND AUX BATTERY, THEY CHARGED $555.15 THE NEXT DAY, WHEN I WAS GOING TO DRIVE THE CAR AGAIN, I TURNED ON AND SEVERAL MESSAGES POPED UP ON THE SCREEN: "STOP SAFELY VEHICLE WILL SHUT OFF SOON' 'SERVICE ANTILOCK BREAK SYSTEM' '4WD UNAVAILABLE' 'SERVICE BREAK SYSTEM' AFTER ALL THOSE MESSAGES THE CAR SHUT OFF. I CALLED THE TOW, WE WENT TO THE DEALERSHIP AGAIN AND THEY TOLD ME THE PROBLEM WAS A WIRE CONNECTION. AFTER THAT I DROVE THE CAR NORMALLY BUT ON APRIL 10TH, 2021 I TRIED TO TAKE MY CAR AND I HAD THE SAME PROBLEM, SAME MESSAGES, I CALLED THE TOW AND WE WENT TO THE DEALERSHIP AGAIN. I AM AFRAID OF MY SAFETY AND OTHERS WHILE I AM DRIVING, THE DEALERSHIP DOES NOT GIVE MORE INFORMATION ABOUT IT, THEY DO NOT FIX THE PROBLEM, AND I THINK AN INVESTIGATION SHOULD BE CONDUCTED IMMEDIATELY TO KNOW IF THE CAR MUST BE RECALL.
Additional Notes:
ON JANUARY 30TH, 2021 I WAS DRIVING ON THE ROUTE 9, I STOPPED ON A RED LIGHT, WHEN IT TURNED GREEN, I WAS ABOUT TO GO AHEAD BUT MY CAR JUST SHUT OFF, I COULD NOT TURN IT ON AGAIN, I CALLED A TOW, WE TOOK IT TO THE DEALERSHIP AND THEY SAID I NEEDED TO REPLACE THE MAIN AND AUX BATTERY, THEY CHARGED $555.15 THE NEXT DAY, WHEN I WAS GOING TO DRIVE THE CAR AGAIN, I TURNED ON AND SEVERAL MESSAGES POPED UP ON THE SCREEN: "STOP SAFELY VEHICLE WILL SHUT OFF SOON' 'SERVICE ANTILOCK BREAK SYSTEM' '4WD UNAVAILABLE' 'SERVICE BREAK SYSTEM' AFTER ALL THOSE MESSAGES THE CAR SHUT OFF. I CALLED THE TOW, WE WENT TO THE DEALERSHIP AGAIN AND THEY TOLD ME THE PROBLEM WAS A WIRE CONNECTION. AFTER THAT I DROVE THE CAR NORMALLY BUT ON APRIL 10TH, 2021 I TRIED TO TAKE MY CAR AND I HAD THE SAME PROBLEM, SAME MESSAGES, I CALLED THE TOW AND WE WENT TO THE DEALERSHIP AGAIN. I AM AFRAID OF MY SAFETY AND OTHERS WHILE I AM DRIVING, THE DEALERSHIP DOES NOT GIVE MORE INFORMATION ABOUT IT, THEY DO NOT FIX THE PROBLEM, AND I THINK AN INVESTIGATION SHOULD BE CONDUCTED IMMEDIATELY TO KNOW IF THE CAR MUST BE RECALL.
Mfg Campaign: 11407704
Recall Date: Apr 12, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE VEHICLE WAS STOPPED AT A TRAFFIC LIGHT AND THE START/STOP FEATURE WAS ENGAGED. WHEN MY FOOT WAS TAKEN OFF THE BRAKE, THE VEHICLE WOULD NOT RESTART LIKE IT WAS SUPPOSED TO. I PUT IT IN PARK AND TRIED TO RESTART IT AND IT WOULD NOT RESTART. THE BATTERY WAS NOT DEAD AS THE LIGHTS WERE WORKING AS WELL AS MANY WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THIS IS THE THIRD TIME IN THREE YEARS THAT THIS VEHICLE WILL GO TO THE DEALERSHIP FOR A SIMILAR ISSUE. THE DIAGNOSES SEEMS TO BE DIFFERENT EACH TIME, BUT ULTIMATELY I TAKE IT IN FOR THE SAME ISSUE AND IT STILL HAS NOT BEEN FIXED. THIS IS A SAFETY ISSUE THAT LEFT ME STRANDED IN THE MIDDLE OF FOUR LANE HIGHWAY. THE LAST TIME IT HAPPENED THE VEHICLE WENT INTO LIMP MODE ON THE INTERSTATE. EVENTUALLY THIS IS GOING TO CAUSE A MAJOR ACCIDENT AND COULD POSSIBLY KILL ME OR MY FAMILY. IT'S HAPPENED TWICE IN START/STOP MODE AT A STOP LIGHT AND ONCE IN MOTION ON THE INTERSTATE AT 70MPH.
Corrective Action:
THE VEHICLE WAS STOPPED AT A TRAFFIC LIGHT AND THE START/STOP FEATURE WAS ENGAGED. WHEN MY FOOT WAS TAKEN OFF THE BRAKE, THE VEHICLE WOULD NOT RESTART LIKE IT WAS SUPPOSED TO. I PUT IT IN PARK AND TRIED TO RESTART IT AND IT WOULD NOT RESTART. THE BATTERY WAS NOT DEAD AS THE LIGHTS WERE WORKING AS WELL AS MANY WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THIS IS THE THIRD TIME IN THREE YEARS THAT THIS VEHICLE WILL GO TO THE DEALERSHIP FOR A SIMILAR ISSUE. THE DIAGNOSES SEEMS TO BE DIFFERENT EACH TIME, BUT ULTIMATELY I TAKE IT IN FOR THE SAME ISSUE AND IT STILL HAS NOT BEEN FIXED. THIS IS A SAFETY ISSUE THAT LEFT ME STRANDED IN THE MIDDLE OF FOUR LANE HIGHWAY. THE LAST TIME IT HAPPENED THE VEHICLE WENT INTO LIMP MODE ON THE INTERSTATE. EVENTUALLY THIS IS GOING TO CAUSE A MAJOR ACCIDENT AND COULD POSSIBLY KILL ME OR MY FAMILY. IT'S HAPPENED TWICE IN START/STOP MODE AT A STOP LIGHT AND ONCE IN MOTION ON THE INTERSTATE AT 70MPH.
Additional Notes:
THE VEHICLE WAS STOPPED AT A TRAFFIC LIGHT AND THE START/STOP FEATURE WAS ENGAGED. WHEN MY FOOT WAS TAKEN OFF THE BRAKE, THE VEHICLE WOULD NOT RESTART LIKE IT WAS SUPPOSED TO. I PUT IT IN PARK AND TRIED TO RESTART IT AND IT WOULD NOT RESTART. THE BATTERY WAS NOT DEAD AS THE LIGHTS WERE WORKING AS WELL AS MANY WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THIS IS THE THIRD TIME IN THREE YEARS THAT THIS VEHICLE WILL GO TO THE DEALERSHIP FOR A SIMILAR ISSUE. THE DIAGNOSES SEEMS TO BE DIFFERENT EACH TIME, BUT ULTIMATELY I TAKE IT IN FOR THE SAME ISSUE AND IT STILL HAS NOT BEEN FIXED. THIS IS A SAFETY ISSUE THAT LEFT ME STRANDED IN THE MIDDLE OF FOUR LANE HIGHWAY. THE LAST TIME IT HAPPENED THE VEHICLE WENT INTO LIMP MODE ON THE INTERSTATE. EVENTUALLY THIS IS GOING TO CAUSE A MAJOR ACCIDENT AND COULD POSSIBLY KILL ME OR MY FAMILY. IT'S HAPPENED TWICE IN START/STOP MODE AT A STOP LIGHT AND ONCE IN MOTION ON THE INTERSTATE AT 70MPH.
Mfg Campaign: 11407816
Recall Date: Apr 12, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
THE VEHICLE WAS STOPPED AT A TRAFFIC LIGHT AND THE START/STOP FEATURE WAS ENGAGED. WHEN MY FOOT WAS TAKEN OFF THE BRAKE, THE VEHICLE WOULD NOT RESTART LIKE IT WAS SUPPOSED TO. I PUT IT IN PARK AND TRIED TO RESTART IT AND IT WOULD NOT RESTART. THE BATTERY WAS NOT DEAD AS THE LIGHTS WERE WORKING AS WELL AS MANY WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THIS IS THE THIRD TIME IN THREE YEARS THAT THIS VEHICLE WILL GO TO THE DEALERSHIP FOR A SIMILAR ISSUE. THE DIAGNOSES SEEMS TO BE DIFFERENT EACH TIME, BUT ULTIMATELY I TAKE IT IN FOR THE SAME ISSUE AND IT STILL HAS NOT BEEN FIXED. THIS IS A SAFETY ISSUE THAT LEFT ME STRANDED IN THE MIDDLE OF FOUR LANE HIGHWAY. THE LAST TIME IT HAPPENED THE VEHICLE WENT INTO LIMP MODE ON THE INTERSTATE. EVENTUALLY THIS IS GOING TO CAUSE A MAJOR ACCIDENT AND COULD POSSIBLY KILL ME OR MY FAMILY. IT'S HAPPENED TWICE IN START/STOP MODE AT A STOP LIGHT AND ONCE IN MOTION ON THE INTERSTATE AT 70MPH.
Corrective Action:
THE VEHICLE WAS STOPPED AT A TRAFFIC LIGHT AND THE START/STOP FEATURE WAS ENGAGED. WHEN MY FOOT WAS TAKEN OFF THE BRAKE, THE VEHICLE WOULD NOT RESTART LIKE IT WAS SUPPOSED TO. I PUT IT IN PARK AND TRIED TO RESTART IT AND IT WOULD NOT RESTART. THE BATTERY WAS NOT DEAD AS THE LIGHTS WERE WORKING AS WELL AS MANY WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THIS IS THE THIRD TIME IN THREE YEARS THAT THIS VEHICLE WILL GO TO THE DEALERSHIP FOR A SIMILAR ISSUE. THE DIAGNOSES SEEMS TO BE DIFFERENT EACH TIME, BUT ULTIMATELY I TAKE IT IN FOR THE SAME ISSUE AND IT STILL HAS NOT BEEN FIXED. THIS IS A SAFETY ISSUE THAT LEFT ME STRANDED IN THE MIDDLE OF FOUR LANE HIGHWAY. THE LAST TIME IT HAPPENED THE VEHICLE WENT INTO LIMP MODE ON THE INTERSTATE. EVENTUALLY THIS IS GOING TO CAUSE A MAJOR ACCIDENT AND COULD POSSIBLY KILL ME OR MY FAMILY. IT'S HAPPENED TWICE IN START/STOP MODE AT A STOP LIGHT AND ONCE IN MOTION ON THE INTERSTATE AT 70MPH.
Additional Notes:
THE VEHICLE WAS STOPPED AT A TRAFFIC LIGHT AND THE START/STOP FEATURE WAS ENGAGED. WHEN MY FOOT WAS TAKEN OFF THE BRAKE, THE VEHICLE WOULD NOT RESTART LIKE IT WAS SUPPOSED TO. I PUT IT IN PARK AND TRIED TO RESTART IT AND IT WOULD NOT RESTART. THE BATTERY WAS NOT DEAD AS THE LIGHTS WERE WORKING AS WELL AS MANY WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THIS IS THE THIRD TIME IN THREE YEARS THAT THIS VEHICLE WILL GO TO THE DEALERSHIP FOR A SIMILAR ISSUE. THE DIAGNOSES SEEMS TO BE DIFFERENT EACH TIME, BUT ULTIMATELY I TAKE IT IN FOR THE SAME ISSUE AND IT STILL HAS NOT BEEN FIXED. THIS IS A SAFETY ISSUE THAT LEFT ME STRANDED IN THE MIDDLE OF FOUR LANE HIGHWAY. THE LAST TIME IT HAPPENED THE VEHICLE WENT INTO LIMP MODE ON THE INTERSTATE. EVENTUALLY THIS IS GOING TO CAUSE A MAJOR ACCIDENT AND COULD POSSIBLY KILL ME OR MY FAMILY. IT'S HAPPENED TWICE IN START/STOP MODE AT A STOP LIGHT AND ONCE IN MOTION ON THE INTERSTATE AT 70MPH.
Mfg Campaign: 11407816
Recall Date: Apr 12, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
THE VEHICLE WAS STOPPED AT A TRAFFIC LIGHT AND THE START/STOP FEATURE WAS ENGAGED. WHEN MY FOOT WAS TAKEN OFF THE BRAKE, THE VEHICLE WOULD NOT RESTART LIKE IT WAS SUPPOSED TO. I PUT IT IN PARK AND TRIED TO RESTART IT AND IT WOULD NOT RESTART. THE BATTERY WAS NOT DEAD AS THE LIGHTS WERE WORKING AS WELL AS MANY WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THIS IS THE THIRD TIME IN THREE YEARS THAT THIS VEHICLE WILL GO TO THE DEALERSHIP FOR A SIMILAR ISSUE. THE DIAGNOSES SEEMS TO BE DIFFERENT EACH TIME, BUT ULTIMATELY I TAKE IT IN FOR THE SAME ISSUE AND IT STILL HAS NOT BEEN FIXED. THIS IS A SAFETY ISSUE THAT LEFT ME STRANDED IN THE MIDDLE OF FOUR LANE HIGHWAY. THE LAST TIME IT HAPPENED THE VEHICLE WENT INTO LIMP MODE ON THE INTERSTATE. EVENTUALLY THIS IS GOING TO CAUSE A MAJOR ACCIDENT AND COULD POSSIBLY KILL ME OR MY FAMILY. IT'S HAPPENED TWICE IN START/STOP MODE AT A STOP LIGHT AND ONCE IN MOTION ON THE INTERSTATE AT 70MPH.
Corrective Action:
THE VEHICLE WAS STOPPED AT A TRAFFIC LIGHT AND THE START/STOP FEATURE WAS ENGAGED. WHEN MY FOOT WAS TAKEN OFF THE BRAKE, THE VEHICLE WOULD NOT RESTART LIKE IT WAS SUPPOSED TO. I PUT IT IN PARK AND TRIED TO RESTART IT AND IT WOULD NOT RESTART. THE BATTERY WAS NOT DEAD AS THE LIGHTS WERE WORKING AS WELL AS MANY WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THIS IS THE THIRD TIME IN THREE YEARS THAT THIS VEHICLE WILL GO TO THE DEALERSHIP FOR A SIMILAR ISSUE. THE DIAGNOSES SEEMS TO BE DIFFERENT EACH TIME, BUT ULTIMATELY I TAKE IT IN FOR THE SAME ISSUE AND IT STILL HAS NOT BEEN FIXED. THIS IS A SAFETY ISSUE THAT LEFT ME STRANDED IN THE MIDDLE OF FOUR LANE HIGHWAY. THE LAST TIME IT HAPPENED THE VEHICLE WENT INTO LIMP MODE ON THE INTERSTATE. EVENTUALLY THIS IS GOING TO CAUSE A MAJOR ACCIDENT AND COULD POSSIBLY KILL ME OR MY FAMILY. IT'S HAPPENED TWICE IN START/STOP MODE AT A STOP LIGHT AND ONCE IN MOTION ON THE INTERSTATE AT 70MPH.
Additional Notes:
THE VEHICLE WAS STOPPED AT A TRAFFIC LIGHT AND THE START/STOP FEATURE WAS ENGAGED. WHEN MY FOOT WAS TAKEN OFF THE BRAKE, THE VEHICLE WOULD NOT RESTART LIKE IT WAS SUPPOSED TO. I PUT IT IN PARK AND TRIED TO RESTART IT AND IT WOULD NOT RESTART. THE BATTERY WAS NOT DEAD AS THE LIGHTS WERE WORKING AS WELL AS MANY WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THIS IS THE THIRD TIME IN THREE YEARS THAT THIS VEHICLE WILL GO TO THE DEALERSHIP FOR A SIMILAR ISSUE. THE DIAGNOSES SEEMS TO BE DIFFERENT EACH TIME, BUT ULTIMATELY I TAKE IT IN FOR THE SAME ISSUE AND IT STILL HAS NOT BEEN FIXED. THIS IS A SAFETY ISSUE THAT LEFT ME STRANDED IN THE MIDDLE OF FOUR LANE HIGHWAY. THE LAST TIME IT HAPPENED THE VEHICLE WENT INTO LIMP MODE ON THE INTERSTATE. EVENTUALLY THIS IS GOING TO CAUSE A MAJOR ACCIDENT AND COULD POSSIBLY KILL ME OR MY FAMILY. IT'S HAPPENED TWICE IN START/STOP MODE AT A STOP LIGHT AND ONCE IN MOTION ON THE INTERSTATE AT 70MPH.
Mfg Campaign: 11407816
Recall Date: Apr 12, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
VEHICLE ONLY HAD 25000 MILES AND HAD ELECTRIC ISSUES, ACCELERATION ISSUES, STOP AND GO WOULD STALL IN THE MIDDLE OF DRIVING PUTTING ME AND MY CHILD IN DANGER. ONLY GOING A HIGH OF 50 ON THE FREEWAY THEN SLOWING. THIS HAS HAPPENED MULTIPLE TIMES, PLUS REPLACING 2 BATTERIES A YEAR SINCE HAVING THE CAR. I HAVE SENT INFORMATION TO CORPORATE. ITEMS HAVE CLEARLY BEEN DOCUMENTED BUT NOTHING DONE TO SOLVE THE ISSUE THAT CONTINUES.
Corrective Action:
VEHICLE ONLY HAD 25000 MILES AND HAD ELECTRIC ISSUES, ACCELERATION ISSUES, STOP AND GO WOULD STALL IN THE MIDDLE OF DRIVING PUTTING ME AND MY CHILD IN DANGER. ONLY GOING A HIGH OF 50 ON THE FREEWAY THEN SLOWING. THIS HAS HAPPENED MULTIPLE TIMES, PLUS REPLACING 2 BATTERIES A YEAR SINCE HAVING THE CAR. I HAVE SENT INFORMATION TO CORPORATE. ITEMS HAVE CLEARLY BEEN DOCUMENTED BUT NOTHING DONE TO SOLVE THE ISSUE THAT CONTINUES.
Additional Notes:
VEHICLE ONLY HAD 25000 MILES AND HAD ELECTRIC ISSUES, ACCELERATION ISSUES, STOP AND GO WOULD STALL IN THE MIDDLE OF DRIVING PUTTING ME AND MY CHILD IN DANGER. ONLY GOING A HIGH OF 50 ON THE FREEWAY THEN SLOWING. THIS HAS HAPPENED MULTIPLE TIMES, PLUS REPLACING 2 BATTERIES A YEAR SINCE HAVING THE CAR. I HAVE SENT INFORMATION TO CORPORATE. ITEMS HAVE CLEARLY BEEN DOCUMENTED BUT NOTHING DONE TO SOLVE THE ISSUE THAT CONTINUES.
Mfg Campaign: 11406301
Recall Date: Apr 4, 2021
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
VEHICLE ONLY HAD 25000 MILES AND HAD ELECTRIC ISSUES, ACCELERATION ISSUES, STOP AND GO WOULD STALL IN THE MIDDLE OF DRIVING PUTTING ME AND MY CHILD IN DANGER. ONLY GOING A HIGH OF 50 ON THE FREEWAY THEN SLOWING. THIS HAS HAPPENED MULTIPLE TIMES, PLUS REPLACING 2 BATTERIES A YEAR SINCE HAVING THE CAR. I HAVE SENT INFORMATION TO CORPORATE. ITEMS HAVE CLEARLY BEEN DOCUMENTED BUT NOTHING DONE TO SOLVE THE ISSUE THAT CONTINUES.
Corrective Action:
VEHICLE ONLY HAD 25000 MILES AND HAD ELECTRIC ISSUES, ACCELERATION ISSUES, STOP AND GO WOULD STALL IN THE MIDDLE OF DRIVING PUTTING ME AND MY CHILD IN DANGER. ONLY GOING A HIGH OF 50 ON THE FREEWAY THEN SLOWING. THIS HAS HAPPENED MULTIPLE TIMES, PLUS REPLACING 2 BATTERIES A YEAR SINCE HAVING THE CAR. I HAVE SENT INFORMATION TO CORPORATE. ITEMS HAVE CLEARLY BEEN DOCUMENTED BUT NOTHING DONE TO SOLVE THE ISSUE THAT CONTINUES.
Additional Notes:
VEHICLE ONLY HAD 25000 MILES AND HAD ELECTRIC ISSUES, ACCELERATION ISSUES, STOP AND GO WOULD STALL IN THE MIDDLE OF DRIVING PUTTING ME AND MY CHILD IN DANGER. ONLY GOING A HIGH OF 50 ON THE FREEWAY THEN SLOWING. THIS HAS HAPPENED MULTIPLE TIMES, PLUS REPLACING 2 BATTERIES A YEAR SINCE HAVING THE CAR. I HAVE SENT INFORMATION TO CORPORATE. ITEMS HAVE CLEARLY BEEN DOCUMENTED BUT NOTHING DONE TO SOLVE THE ISSUE THAT CONTINUES.
Mfg Campaign: 11406301
Recall Date: Apr 4, 2021
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
VEHICLE ONLY HAD 25000 MILES AND HAD ELECTRIC ISSUES, ACCELERATION ISSUES, STOP AND GO WOULD STALL IN THE MIDDLE OF DRIVING PUTTING ME AND MY CHILD IN DANGER. ONLY GOING A HIGH OF 50 ON THE FREEWAY THEN SLOWING. THIS HAS HAPPENED MULTIPLE TIMES, PLUS REPLACING 2 BATTERIES A YEAR SINCE HAVING THE CAR. I HAVE SENT INFORMATION TO CORPORATE. ITEMS HAVE CLEARLY BEEN DOCUMENTED BUT NOTHING DONE TO SOLVE THE ISSUE THAT CONTINUES.
Corrective Action:
VEHICLE ONLY HAD 25000 MILES AND HAD ELECTRIC ISSUES, ACCELERATION ISSUES, STOP AND GO WOULD STALL IN THE MIDDLE OF DRIVING PUTTING ME AND MY CHILD IN DANGER. ONLY GOING A HIGH OF 50 ON THE FREEWAY THEN SLOWING. THIS HAS HAPPENED MULTIPLE TIMES, PLUS REPLACING 2 BATTERIES A YEAR SINCE HAVING THE CAR. I HAVE SENT INFORMATION TO CORPORATE. ITEMS HAVE CLEARLY BEEN DOCUMENTED BUT NOTHING DONE TO SOLVE THE ISSUE THAT CONTINUES.
Additional Notes:
VEHICLE ONLY HAD 25000 MILES AND HAD ELECTRIC ISSUES, ACCELERATION ISSUES, STOP AND GO WOULD STALL IN THE MIDDLE OF DRIVING PUTTING ME AND MY CHILD IN DANGER. ONLY GOING A HIGH OF 50 ON THE FREEWAY THEN SLOWING. THIS HAS HAPPENED MULTIPLE TIMES, PLUS REPLACING 2 BATTERIES A YEAR SINCE HAVING THE CAR. I HAVE SENT INFORMATION TO CORPORATE. ITEMS HAVE CLEARLY BEEN DOCUMENTED BUT NOTHING DONE TO SOLVE THE ISSUE THAT CONTINUES.
Mfg Campaign: 11406301
Recall Date: Apr 4, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I HAD PROBLEMS WITH MY CAR WHEN IT WAS JERKING WHILE I WAS DRIVING. FINALLY THE SHOP FOUND THE PROBLEM VALVE STICKING. THEY REPLACE IT.
Corrective Action:
I HAD PROBLEMS WITH MY CAR WHEN IT WAS JERKING WHILE I WAS DRIVING. FINALLY THE SHOP FOUND THE PROBLEM VALVE STICKING. THEY REPLACE IT.
Additional Notes:
I HAD PROBLEMS WITH MY CAR WHEN IT WAS JERKING WHILE I WAS DRIVING. FINALLY THE SHOP FOUND THE PROBLEM VALVE STICKING. THEY REPLACE IT.
Mfg Campaign: 11405609
Recall Date: Mar 30, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
ENGINE CUTS OFF WHILE DRIVING ON ROADWAY LOSS OF OIL IS NOT SAFE ON HIGHWAY FOR FEAR ON CUTTING OF.WILL START BACK UP 10 MINUTES AFTER STALLING
Corrective Action:
ENGINE CUTS OFF WHILE DRIVING ON ROADWAY LOSS OF OIL IS NOT SAFE ON HIGHWAY FOR FEAR ON CUTTING OF.WILL START BACK UP 10 MINUTES AFTER STALLING
Additional Notes:
ENGINE CUTS OFF WHILE DRIVING ON ROADWAY LOSS OF OIL IS NOT SAFE ON HIGHWAY FOR FEAR ON CUTTING OF.WILL START BACK UP 10 MINUTES AFTER STALLING
Mfg Campaign: 11405464
Recall Date: Mar 29, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
SO I'M JUST WRONG WITH THE TRANSMISSION
Corrective Action:
SO I'M JUST WRONG WITH THE TRANSMISSION
Additional Notes:
SO I'M JUST WRONG WITH THE TRANSMISSION
Mfg Campaign: 11405468
Recall Date: Mar 29, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
CAR SUDDENLY SHUT DOWN ON ME AUTOMATICALLY WHILE PULLING ONTO HIGHWAYS AT 60MPH IT ENGAGED PARKING BRAKE AND DISPLAYED A MESSAGE ON SCREEN THAT STATED "PLACE SHIFTER INTO PARK AND RESTART". I HEADED FOR THE DEALERSHIP INSTANTLY. AFTER OIL CONSUMPTION TEST IT WAS DETERMINED THAT THE ENGINE WOULD BE REPLACED. ENGINE WAS REPLACE MID NOVEMBER 2020. NOT EVEN 3000 MILES ON THE NEW ENGINE IT ONCE AGIAN STALLED OUT AND ENGAGED PARKING BRAKE. OIL IS NOT LOW. "CHECK ENGINE LIGHT" IS ON AND CAR BOGS DOWN WHEN ACCELERATED. CAN NOT DRIVE IN NORMAL TRAFFIC. ALMOST LIKE TRANSMISSION IS GOING. I HAVE TWO CHILDREN UNDER 2YRS OLD AN ITS OUR ONLY CAR! I EXPRESSED MY CONCERNS ABOUT THE SAFTEY OF THE JEEP AND IT DEFINITELY IS NOT 5HERE AT ALL! MY WIFE AND I DO NOT TRUST DRIVING THIS VEHICLE ONE MORE MILE.
Corrective Action:
CAR SUDDENLY SHUT DOWN ON ME AUTOMATICALLY WHILE PULLING ONTO HIGHWAYS AT 60MPH IT ENGAGED PARKING BRAKE AND DISPLAYED A MESSAGE ON SCREEN THAT STATED "PLACE SHIFTER INTO PARK AND RESTART". I HEADED FOR THE DEALERSHIP INSTANTLY. AFTER OIL CONSUMPTION TEST IT WAS DETERMINED THAT THE ENGINE WOULD BE REPLACED. ENGINE WAS REPLACE MID NOVEMBER 2020. NOT EVEN 3000 MILES ON THE NEW ENGINE IT ONCE AGIAN STALLED OUT AND ENGAGED PARKING BRAKE. OIL IS NOT LOW. "CHECK ENGINE LIGHT" IS ON AND CAR BOGS DOWN WHEN ACCELERATED. CAN NOT DRIVE IN NORMAL TRAFFIC. ALMOST LIKE TRANSMISSION IS GOING. I HAVE TWO CHILDREN UNDER 2YRS OLD AN ITS OUR ONLY CAR! I EXPRESSED MY CONCERNS ABOUT THE SAFTEY OF THE JEEP AND IT DEFINITELY IS NOT 5HERE AT ALL! MY WIFE AND I DO NOT TRUST DRIVING THIS VEHICLE ONE MORE MILE.
Additional Notes:
CAR SUDDENLY SHUT DOWN ON ME AUTOMATICALLY WHILE PULLING ONTO HIGHWAYS AT 60MPH IT ENGAGED PARKING BRAKE AND DISPLAYED A MESSAGE ON SCREEN THAT STATED "PLACE SHIFTER INTO PARK AND RESTART". I HEADED FOR THE DEALERSHIP INSTANTLY. AFTER OIL CONSUMPTION TEST IT WAS DETERMINED THAT THE ENGINE WOULD BE REPLACED. ENGINE WAS REPLACE MID NOVEMBER 2020. NOT EVEN 3000 MILES ON THE NEW ENGINE IT ONCE AGIAN STALLED OUT AND ENGAGED PARKING BRAKE. OIL IS NOT LOW. "CHECK ENGINE LIGHT" IS ON AND CAR BOGS DOWN WHEN ACCELERATED. CAN NOT DRIVE IN NORMAL TRAFFIC. ALMOST LIKE TRANSMISSION IS GOING. I HAVE TWO CHILDREN UNDER 2YRS OLD AN ITS OUR ONLY CAR! I EXPRESSED MY CONCERNS ABOUT THE SAFTEY OF THE JEEP AND IT DEFINITELY IS NOT 5HERE AT ALL! MY WIFE AND I DO NOT TRUST DRIVING THIS VEHICLE ONE MORE MILE.
Mfg Campaign: 11405280
Recall Date: Mar 28, 2021
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
CAR SUDDENLY SHUT DOWN ON ME AUTOMATICALLY WHILE PULLING ONTO HIGHWAYS AT 60MPH IT ENGAGED PARKING BRAKE AND DISPLAYED A MESSAGE ON SCREEN THAT STATED "PLACE SHIFTER INTO PARK AND RESTART". I HEADED FOR THE DEALERSHIP INSTANTLY. AFTER OIL CONSUMPTION TEST IT WAS DETERMINED THAT THE ENGINE WOULD BE REPLACED. ENGINE WAS REPLACE MID NOVEMBER 2020. NOT EVEN 3000 MILES ON THE NEW ENGINE IT ONCE AGIAN STALLED OUT AND ENGAGED PARKING BRAKE. OIL IS NOT LOW. "CHECK ENGINE LIGHT" IS ON AND CAR BOGS DOWN WHEN ACCELERATED. CAN NOT DRIVE IN NORMAL TRAFFIC. ALMOST LIKE TRANSMISSION IS GOING. I HAVE TWO CHILDREN UNDER 2YRS OLD AN ITS OUR ONLY CAR! I EXPRESSED MY CONCERNS ABOUT THE SAFTEY OF THE JEEP AND IT DEFINITELY IS NOT 5HERE AT ALL! MY WIFE AND I DO NOT TRUST DRIVING THIS VEHICLE ONE MORE MILE.
Corrective Action:
CAR SUDDENLY SHUT DOWN ON ME AUTOMATICALLY WHILE PULLING ONTO HIGHWAYS AT 60MPH IT ENGAGED PARKING BRAKE AND DISPLAYED A MESSAGE ON SCREEN THAT STATED "PLACE SHIFTER INTO PARK AND RESTART". I HEADED FOR THE DEALERSHIP INSTANTLY. AFTER OIL CONSUMPTION TEST IT WAS DETERMINED THAT THE ENGINE WOULD BE REPLACED. ENGINE WAS REPLACE MID NOVEMBER 2020. NOT EVEN 3000 MILES ON THE NEW ENGINE IT ONCE AGIAN STALLED OUT AND ENGAGED PARKING BRAKE. OIL IS NOT LOW. "CHECK ENGINE LIGHT" IS ON AND CAR BOGS DOWN WHEN ACCELERATED. CAN NOT DRIVE IN NORMAL TRAFFIC. ALMOST LIKE TRANSMISSION IS GOING. I HAVE TWO CHILDREN UNDER 2YRS OLD AN ITS OUR ONLY CAR! I EXPRESSED MY CONCERNS ABOUT THE SAFTEY OF THE JEEP AND IT DEFINITELY IS NOT 5HERE AT ALL! MY WIFE AND I DO NOT TRUST DRIVING THIS VEHICLE ONE MORE MILE.
Additional Notes:
CAR SUDDENLY SHUT DOWN ON ME AUTOMATICALLY WHILE PULLING ONTO HIGHWAYS AT 60MPH IT ENGAGED PARKING BRAKE AND DISPLAYED A MESSAGE ON SCREEN THAT STATED "PLACE SHIFTER INTO PARK AND RESTART". I HEADED FOR THE DEALERSHIP INSTANTLY. AFTER OIL CONSUMPTION TEST IT WAS DETERMINED THAT THE ENGINE WOULD BE REPLACED. ENGINE WAS REPLACE MID NOVEMBER 2020. NOT EVEN 3000 MILES ON THE NEW ENGINE IT ONCE AGIAN STALLED OUT AND ENGAGED PARKING BRAKE. OIL IS NOT LOW. "CHECK ENGINE LIGHT" IS ON AND CAR BOGS DOWN WHEN ACCELERATED. CAN NOT DRIVE IN NORMAL TRAFFIC. ALMOST LIKE TRANSMISSION IS GOING. I HAVE TWO CHILDREN UNDER 2YRS OLD AN ITS OUR ONLY CAR! I EXPRESSED MY CONCERNS ABOUT THE SAFTEY OF THE JEEP AND IT DEFINITELY IS NOT 5HERE AT ALL! MY WIFE AND I DO NOT TRUST DRIVING THIS VEHICLE ONE MORE MILE.
Mfg Campaign: 11405280
Recall Date: Mar 28, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
CAR SUDDENLY SHUT DOWN ON ME AUTOMATICALLY WHILE PULLING ONTO HIGHWAYS AT 60MPH IT ENGAGED PARKING BRAKE AND DISPLAYED A MESSAGE ON SCREEN THAT STATED "PLACE SHIFTER INTO PARK AND RESTART". I HEADED FOR THE DEALERSHIP INSTANTLY. AFTER OIL CONSUMPTION TEST IT WAS DETERMINED THAT THE ENGINE WOULD BE REPLACED. ENGINE WAS REPLACE MID NOVEMBER 2020. NOT EVEN 3000 MILES ON THE NEW ENGINE IT ONCE AGIAN STALLED OUT AND ENGAGED PARKING BRAKE. OIL IS NOT LOW. "CHECK ENGINE LIGHT" IS ON AND CAR BOGS DOWN WHEN ACCELERATED. CAN NOT DRIVE IN NORMAL TRAFFIC. ALMOST LIKE TRANSMISSION IS GOING. I HAVE TWO CHILDREN UNDER 2YRS OLD AN ITS OUR ONLY CAR! I EXPRESSED MY CONCERNS ABOUT THE SAFTEY OF THE JEEP AND IT DEFINITELY IS NOT 5HERE AT ALL! MY WIFE AND I DO NOT TRUST DRIVING THIS VEHICLE ONE MORE MILE.
Corrective Action:
CAR SUDDENLY SHUT DOWN ON ME AUTOMATICALLY WHILE PULLING ONTO HIGHWAYS AT 60MPH IT ENGAGED PARKING BRAKE AND DISPLAYED A MESSAGE ON SCREEN THAT STATED "PLACE SHIFTER INTO PARK AND RESTART". I HEADED FOR THE DEALERSHIP INSTANTLY. AFTER OIL CONSUMPTION TEST IT WAS DETERMINED THAT THE ENGINE WOULD BE REPLACED. ENGINE WAS REPLACE MID NOVEMBER 2020. NOT EVEN 3000 MILES ON THE NEW ENGINE IT ONCE AGIAN STALLED OUT AND ENGAGED PARKING BRAKE. OIL IS NOT LOW. "CHECK ENGINE LIGHT" IS ON AND CAR BOGS DOWN WHEN ACCELERATED. CAN NOT DRIVE IN NORMAL TRAFFIC. ALMOST LIKE TRANSMISSION IS GOING. I HAVE TWO CHILDREN UNDER 2YRS OLD AN ITS OUR ONLY CAR! I EXPRESSED MY CONCERNS ABOUT THE SAFTEY OF THE JEEP AND IT DEFINITELY IS NOT 5HERE AT ALL! MY WIFE AND I DO NOT TRUST DRIVING THIS VEHICLE ONE MORE MILE.
Additional Notes:
CAR SUDDENLY SHUT DOWN ON ME AUTOMATICALLY WHILE PULLING ONTO HIGHWAYS AT 60MPH IT ENGAGED PARKING BRAKE AND DISPLAYED A MESSAGE ON SCREEN THAT STATED "PLACE SHIFTER INTO PARK AND RESTART". I HEADED FOR THE DEALERSHIP INSTANTLY. AFTER OIL CONSUMPTION TEST IT WAS DETERMINED THAT THE ENGINE WOULD BE REPLACED. ENGINE WAS REPLACE MID NOVEMBER 2020. NOT EVEN 3000 MILES ON THE NEW ENGINE IT ONCE AGIAN STALLED OUT AND ENGAGED PARKING BRAKE. OIL IS NOT LOW. "CHECK ENGINE LIGHT" IS ON AND CAR BOGS DOWN WHEN ACCELERATED. CAN NOT DRIVE IN NORMAL TRAFFIC. ALMOST LIKE TRANSMISSION IS GOING. I HAVE TWO CHILDREN UNDER 2YRS OLD AN ITS OUR ONLY CAR! I EXPRESSED MY CONCERNS ABOUT THE SAFTEY OF THE JEEP AND IT DEFINITELY IS NOT 5HERE AT ALL! MY WIFE AND I DO NOT TRUST DRIVING THIS VEHICLE ONE MORE MILE.
Mfg Campaign: 11405280
Recall Date: Mar 28, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
CAR DIES WHILE DRIVING FOR NO REASON. INTERMITTENTLY. TRANSMISSION INTERMITTENTLY JERKS INTO GEAR. INSTRUMENT PANEL INTERMITTENTLY DOES NOT COME ON UNTIL RESTART. KEY FOBS (MAIN FOB AND SPARE) INTERMITTENTLY DO NOT FUNCTION. (BATTERIES ARE NOT THE ISSUE)
Corrective Action:
CAR DIES WHILE DRIVING FOR NO REASON. INTERMITTENTLY. TRANSMISSION INTERMITTENTLY JERKS INTO GEAR. INSTRUMENT PANEL INTERMITTENTLY DOES NOT COME ON UNTIL RESTART. KEY FOBS (MAIN FOB AND SPARE) INTERMITTENTLY DO NOT FUNCTION. (BATTERIES ARE NOT THE ISSUE)
Additional Notes:
CAR DIES WHILE DRIVING FOR NO REASON. INTERMITTENTLY. TRANSMISSION INTERMITTENTLY JERKS INTO GEAR. INSTRUMENT PANEL INTERMITTENTLY DOES NOT COME ON UNTIL RESTART. KEY FOBS (MAIN FOB AND SPARE) INTERMITTENTLY DO NOT FUNCTION. (BATTERIES ARE NOT THE ISSUE)
Mfg Campaign: 11404425
Recall Date: Mar 23, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
CAR DIES WHILE DRIVING FOR NO REASON. INTERMITTENTLY. TRANSMISSION INTERMITTENTLY JERKS INTO GEAR. INSTRUMENT PANEL INTERMITTENTLY DOES NOT COME ON UNTIL RESTART. KEY FOBS (MAIN FOB AND SPARE) INTERMITTENTLY DO NOT FUNCTION. (BATTERIES ARE NOT THE ISSUE)
Corrective Action:
CAR DIES WHILE DRIVING FOR NO REASON. INTERMITTENTLY. TRANSMISSION INTERMITTENTLY JERKS INTO GEAR. INSTRUMENT PANEL INTERMITTENTLY DOES NOT COME ON UNTIL RESTART. KEY FOBS (MAIN FOB AND SPARE) INTERMITTENTLY DO NOT FUNCTION. (BATTERIES ARE NOT THE ISSUE)
Additional Notes:
CAR DIES WHILE DRIVING FOR NO REASON. INTERMITTENTLY. TRANSMISSION INTERMITTENTLY JERKS INTO GEAR. INSTRUMENT PANEL INTERMITTENTLY DOES NOT COME ON UNTIL RESTART. KEY FOBS (MAIN FOB AND SPARE) INTERMITTENTLY DO NOT FUNCTION. (BATTERIES ARE NOT THE ISSUE)
Mfg Campaign: 11404425
Recall Date: Mar 23, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
CAR DIES WHILE DRIVING FOR NO REASON. INTERMITTENTLY. TRANSMISSION INTERMITTENTLY JERKS INTO GEAR. INSTRUMENT PANEL INTERMITTENTLY DOES NOT COME ON UNTIL RESTART. KEY FOBS (MAIN FOB AND SPARE) INTERMITTENTLY DO NOT FUNCTION. (BATTERIES ARE NOT THE ISSUE)
Corrective Action:
CAR DIES WHILE DRIVING FOR NO REASON. INTERMITTENTLY. TRANSMISSION INTERMITTENTLY JERKS INTO GEAR. INSTRUMENT PANEL INTERMITTENTLY DOES NOT COME ON UNTIL RESTART. KEY FOBS (MAIN FOB AND SPARE) INTERMITTENTLY DO NOT FUNCTION. (BATTERIES ARE NOT THE ISSUE)
Additional Notes:
CAR DIES WHILE DRIVING FOR NO REASON. INTERMITTENTLY. TRANSMISSION INTERMITTENTLY JERKS INTO GEAR. INSTRUMENT PANEL INTERMITTENTLY DOES NOT COME ON UNTIL RESTART. KEY FOBS (MAIN FOB AND SPARE) INTERMITTENTLY DO NOT FUNCTION. (BATTERIES ARE NOT THE ISSUE)
Mfg Campaign: 11404425
Recall Date: Mar 23, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE VEHICLE DASHBOARD LIGHTS WILL ALL START TO FLASH, CANNOT ACCELERATE CAR, CAUSING ME TO PULL OVER AS BEST I CAN. THIS HAS HAPPENED MULTIPLE TIMES. I WAS TOLD BY A MECHANIC THAT THESE CARS ARE KNOWN FOR EATING UP OIL AT AN ALARMING RATE. THE PROBLEM IS TEMPORARILY FIXED BY ADDING A QUART OF ENGINE OIL. THIS OCCURS AT LEAST ONCE A MONTH AND IS ABSOLUTELY TERRIFYING BECAUSE THERE IS NO WARNING. THERE IS NO 'LOW OIL' LIGHT THAT COMES ON. I HAVE YOUNG KIDS AND I FEEL STUCK WITH THIS LEMON. I ALSO HEAR A LOUD RATTLING COMING FROM THE FRONT PASSENGER SIDE, UNDER THE HOOD BUT CANNOT SEE ANYTHING. I HAVE ALREADY HAD TO REPLACE THE BATTERY AND WAS TOLD THAT DUE TO SOMETHING ELECTRICAL, IT CAUSED MY BATTERY TO COMPLETELY DIE. THIS CAR IS EXTREMELY UNRELIABLE AND UNSAFE.
Corrective Action:
THE VEHICLE DASHBOARD LIGHTS WILL ALL START TO FLASH, CANNOT ACCELERATE CAR, CAUSING ME TO PULL OVER AS BEST I CAN. THIS HAS HAPPENED MULTIPLE TIMES. I WAS TOLD BY A MECHANIC THAT THESE CARS ARE KNOWN FOR EATING UP OIL AT AN ALARMING RATE. THE PROBLEM IS TEMPORARILY FIXED BY ADDING A QUART OF ENGINE OIL. THIS OCCURS AT LEAST ONCE A MONTH AND IS ABSOLUTELY TERRIFYING BECAUSE THERE IS NO WARNING. THERE IS NO 'LOW OIL' LIGHT THAT COMES ON. I HAVE YOUNG KIDS AND I FEEL STUCK WITH THIS LEMON. I ALSO HEAR A LOUD RATTLING COMING FROM THE FRONT PASSENGER SIDE, UNDER THE HOOD BUT CANNOT SEE ANYTHING. I HAVE ALREADY HAD TO REPLACE THE BATTERY AND WAS TOLD THAT DUE TO SOMETHING ELECTRICAL, IT CAUSED MY BATTERY TO COMPLETELY DIE. THIS CAR IS EXTREMELY UNRELIABLE AND UNSAFE.
Additional Notes:
THE VEHICLE DASHBOARD LIGHTS WILL ALL START TO FLASH, CANNOT ACCELERATE CAR, CAUSING ME TO PULL OVER AS BEST I CAN. THIS HAS HAPPENED MULTIPLE TIMES. I WAS TOLD BY A MECHANIC THAT THESE CARS ARE KNOWN FOR EATING UP OIL AT AN ALARMING RATE. THE PROBLEM IS TEMPORARILY FIXED BY ADDING A QUART OF ENGINE OIL. THIS OCCURS AT LEAST ONCE A MONTH AND IS ABSOLUTELY TERRIFYING BECAUSE THERE IS NO WARNING. THERE IS NO 'LOW OIL' LIGHT THAT COMES ON. I HAVE YOUNG KIDS AND I FEEL STUCK WITH THIS LEMON. I ALSO HEAR A LOUD RATTLING COMING FROM THE FRONT PASSENGER SIDE, UNDER THE HOOD BUT CANNOT SEE ANYTHING. I HAVE ALREADY HAD TO REPLACE THE BATTERY AND WAS TOLD THAT DUE TO SOMETHING ELECTRICAL, IT CAUSED MY BATTERY TO COMPLETELY DIE. THIS CAR IS EXTREMELY UNRELIABLE AND UNSAFE.
Mfg Campaign: 11404212
Recall Date: Mar 22, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
THE VEHICLE DASHBOARD LIGHTS WILL ALL START TO FLASH, CANNOT ACCELERATE CAR, CAUSING ME TO PULL OVER AS BEST I CAN. THIS HAS HAPPENED MULTIPLE TIMES. I WAS TOLD BY A MECHANIC THAT THESE CARS ARE KNOWN FOR EATING UP OIL AT AN ALARMING RATE. THE PROBLEM IS TEMPORARILY FIXED BY ADDING A QUART OF ENGINE OIL. THIS OCCURS AT LEAST ONCE A MONTH AND IS ABSOLUTELY TERRIFYING BECAUSE THERE IS NO WARNING. THERE IS NO 'LOW OIL' LIGHT THAT COMES ON. I HAVE YOUNG KIDS AND I FEEL STUCK WITH THIS LEMON. I ALSO HEAR A LOUD RATTLING COMING FROM THE FRONT PASSENGER SIDE, UNDER THE HOOD BUT CANNOT SEE ANYTHING. I HAVE ALREADY HAD TO REPLACE THE BATTERY AND WAS TOLD THAT DUE TO SOMETHING ELECTRICAL, IT CAUSED MY BATTERY TO COMPLETELY DIE. THIS CAR IS EXTREMELY UNRELIABLE AND UNSAFE.
Corrective Action:
THE VEHICLE DASHBOARD LIGHTS WILL ALL START TO FLASH, CANNOT ACCELERATE CAR, CAUSING ME TO PULL OVER AS BEST I CAN. THIS HAS HAPPENED MULTIPLE TIMES. I WAS TOLD BY A MECHANIC THAT THESE CARS ARE KNOWN FOR EATING UP OIL AT AN ALARMING RATE. THE PROBLEM IS TEMPORARILY FIXED BY ADDING A QUART OF ENGINE OIL. THIS OCCURS AT LEAST ONCE A MONTH AND IS ABSOLUTELY TERRIFYING BECAUSE THERE IS NO WARNING. THERE IS NO 'LOW OIL' LIGHT THAT COMES ON. I HAVE YOUNG KIDS AND I FEEL STUCK WITH THIS LEMON. I ALSO HEAR A LOUD RATTLING COMING FROM THE FRONT PASSENGER SIDE, UNDER THE HOOD BUT CANNOT SEE ANYTHING. I HAVE ALREADY HAD TO REPLACE THE BATTERY AND WAS TOLD THAT DUE TO SOMETHING ELECTRICAL, IT CAUSED MY BATTERY TO COMPLETELY DIE. THIS CAR IS EXTREMELY UNRELIABLE AND UNSAFE.
Additional Notes:
THE VEHICLE DASHBOARD LIGHTS WILL ALL START TO FLASH, CANNOT ACCELERATE CAR, CAUSING ME TO PULL OVER AS BEST I CAN. THIS HAS HAPPENED MULTIPLE TIMES. I WAS TOLD BY A MECHANIC THAT THESE CARS ARE KNOWN FOR EATING UP OIL AT AN ALARMING RATE. THE PROBLEM IS TEMPORARILY FIXED BY ADDING A QUART OF ENGINE OIL. THIS OCCURS AT LEAST ONCE A MONTH AND IS ABSOLUTELY TERRIFYING BECAUSE THERE IS NO WARNING. THERE IS NO 'LOW OIL' LIGHT THAT COMES ON. I HAVE YOUNG KIDS AND I FEEL STUCK WITH THIS LEMON. I ALSO HEAR A LOUD RATTLING COMING FROM THE FRONT PASSENGER SIDE, UNDER THE HOOD BUT CANNOT SEE ANYTHING. I HAVE ALREADY HAD TO REPLACE THE BATTERY AND WAS TOLD THAT DUE TO SOMETHING ELECTRICAL, IT CAUSED MY BATTERY TO COMPLETELY DIE. THIS CAR IS EXTREMELY UNRELIABLE AND UNSAFE.
Mfg Campaign: 11404212
Recall Date: Mar 22, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE VEHICLE DASHBOARD LIGHTS WILL ALL START TO FLASH, CANNOT ACCELERATE CAR, CAUSING ME TO PULL OVER AS BEST I CAN. THIS HAS HAPPENED MULTIPLE TIMES. I WAS TOLD BY A MECHANIC THAT THESE CARS ARE KNOWN FOR EATING UP OIL AT AN ALARMING RATE. THE PROBLEM IS TEMPORARILY FIXED BY ADDING A QUART OF ENGINE OIL. THIS OCCURS AT LEAST ONCE A MONTH AND IS ABSOLUTELY TERRIFYING BECAUSE THERE IS NO WARNING. THERE IS NO 'LOW OIL' LIGHT THAT COMES ON. I HAVE YOUNG KIDS AND I FEEL STUCK WITH THIS LEMON. I ALSO HEAR A LOUD RATTLING COMING FROM THE FRONT PASSENGER SIDE, UNDER THE HOOD BUT CANNOT SEE ANYTHING. I HAVE ALREADY HAD TO REPLACE THE BATTERY AND WAS TOLD THAT DUE TO SOMETHING ELECTRICAL, IT CAUSED MY BATTERY TO COMPLETELY DIE. THIS CAR IS EXTREMELY UNRELIABLE AND UNSAFE.
Corrective Action:
THE VEHICLE DASHBOARD LIGHTS WILL ALL START TO FLASH, CANNOT ACCELERATE CAR, CAUSING ME TO PULL OVER AS BEST I CAN. THIS HAS HAPPENED MULTIPLE TIMES. I WAS TOLD BY A MECHANIC THAT THESE CARS ARE KNOWN FOR EATING UP OIL AT AN ALARMING RATE. THE PROBLEM IS TEMPORARILY FIXED BY ADDING A QUART OF ENGINE OIL. THIS OCCURS AT LEAST ONCE A MONTH AND IS ABSOLUTELY TERRIFYING BECAUSE THERE IS NO WARNING. THERE IS NO 'LOW OIL' LIGHT THAT COMES ON. I HAVE YOUNG KIDS AND I FEEL STUCK WITH THIS LEMON. I ALSO HEAR A LOUD RATTLING COMING FROM THE FRONT PASSENGER SIDE, UNDER THE HOOD BUT CANNOT SEE ANYTHING. I HAVE ALREADY HAD TO REPLACE THE BATTERY AND WAS TOLD THAT DUE TO SOMETHING ELECTRICAL, IT CAUSED MY BATTERY TO COMPLETELY DIE. THIS CAR IS EXTREMELY UNRELIABLE AND UNSAFE.
Additional Notes:
THE VEHICLE DASHBOARD LIGHTS WILL ALL START TO FLASH, CANNOT ACCELERATE CAR, CAUSING ME TO PULL OVER AS BEST I CAN. THIS HAS HAPPENED MULTIPLE TIMES. I WAS TOLD BY A MECHANIC THAT THESE CARS ARE KNOWN FOR EATING UP OIL AT AN ALARMING RATE. THE PROBLEM IS TEMPORARILY FIXED BY ADDING A QUART OF ENGINE OIL. THIS OCCURS AT LEAST ONCE A MONTH AND IS ABSOLUTELY TERRIFYING BECAUSE THERE IS NO WARNING. THERE IS NO 'LOW OIL' LIGHT THAT COMES ON. I HAVE YOUNG KIDS AND I FEEL STUCK WITH THIS LEMON. I ALSO HEAR A LOUD RATTLING COMING FROM THE FRONT PASSENGER SIDE, UNDER THE HOOD BUT CANNOT SEE ANYTHING. I HAVE ALREADY HAD TO REPLACE THE BATTERY AND WAS TOLD THAT DUE TO SOMETHING ELECTRICAL, IT CAUSED MY BATTERY TO COMPLETELY DIE. THIS CAR IS EXTREMELY UNRELIABLE AND UNSAFE.
Mfg Campaign: 11404212
Recall Date: Mar 22, 2021
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