Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Journey, Jeep Compass, and Jeep Patriot vehicles manufactured May 9, 2016, to July 15, 2016. The crankshaft or camshaft sensor may only work intermittently, causing the engine to stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S89
Recall Date: Dec 16, 2016
Consumer Complaints
414 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHEN VEHICLE IS IDLING AT A STOP, PARK, GEAR SELECT IN REVERSE OR DRIVE THEN INTERMEDIATELY STALLS
Corrective Action:
WHEN VEHICLE IS IDLING AT A STOP, PARK, GEAR SELECT IN REVERSE OR DRIVE THEN INTERMEDIATELY STALLS
Additional Notes:
WHEN VEHICLE IS IDLING AT A STOP, PARK, GEAR SELECT IN REVERSE OR DRIVE THEN INTERMEDIATELY STALLS
Mfg Campaign: 11402952
Recall Date: Mar 14, 2021
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
WHEN VEHICLE IS IDLING AT A STOP, PARK, GEAR SELECT IN REVERSE OR DRIVE THEN INTERMEDIATELY STALLS
Corrective Action:
WHEN VEHICLE IS IDLING AT A STOP, PARK, GEAR SELECT IN REVERSE OR DRIVE THEN INTERMEDIATELY STALLS
Additional Notes:
WHEN VEHICLE IS IDLING AT A STOP, PARK, GEAR SELECT IN REVERSE OR DRIVE THEN INTERMEDIATELY STALLS
Mfg Campaign: 11402952
Recall Date: Mar 14, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I WAS DRIVING MY CAR AND I TURN ON THE "AIR CONDITIONER" I HEAR THIS AWFUL NOISE COMING OUT OF MY GLOVE BOX AREA, IT WAS SO STARTLING THAT IT TOOK MY EYES OFF THE ROAD AND I HIT A TREE. I HAVE THE SOUND COMING ON EVERY TIME I DRIVE MY CRASHED CAR.
Corrective Action:
I WAS DRIVING MY CAR AND I TURN ON THE "AIR CONDITIONER" I HEAR THIS AWFUL NOISE COMING OUT OF MY GLOVE BOX AREA, IT WAS SO STARTLING THAT IT TOOK MY EYES OFF THE ROAD AND I HIT A TREE. I HAVE THE SOUND COMING ON EVERY TIME I DRIVE MY CRASHED CAR.
Additional Notes:
I WAS DRIVING MY CAR AND I TURN ON THE "AIR CONDITIONER" I HEAR THIS AWFUL NOISE COMING OUT OF MY GLOVE BOX AREA, IT WAS SO STARTLING THAT IT TOOK MY EYES OFF THE ROAD AND I HIT A TREE. I HAVE THE SOUND COMING ON EVERY TIME I DRIVE MY CRASHED CAR.
Mfg Campaign: 11399695
Recall Date: Mar 8, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I WAS DRIVING MY CAR AND I TURN ON THE "AIR CONDITIONER" I HEAR THIS AWFUL NOISE COMING OUT OF MY GLOVE BOX AREA, IT WAS SO STARTLING THAT IT TOOK MY EYES OFF THE ROAD AND I HIT A TREE. I HAVE THE SOUND COMING ON EVERY TIME I DRIVE MY CRASHED CAR.
Corrective Action:
I WAS DRIVING MY CAR AND I TURN ON THE "AIR CONDITIONER" I HEAR THIS AWFUL NOISE COMING OUT OF MY GLOVE BOX AREA, IT WAS SO STARTLING THAT IT TOOK MY EYES OFF THE ROAD AND I HIT A TREE. I HAVE THE SOUND COMING ON EVERY TIME I DRIVE MY CRASHED CAR.
Additional Notes:
I WAS DRIVING MY CAR AND I TURN ON THE "AIR CONDITIONER" I HEAR THIS AWFUL NOISE COMING OUT OF MY GLOVE BOX AREA, IT WAS SO STARTLING THAT IT TOOK MY EYES OFF THE ROAD AND I HIT A TREE. I HAVE THE SOUND COMING ON EVERY TIME I DRIVE MY CRASHED CAR.
Mfg Campaign: 11399695
Recall Date: Mar 8, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I AM GETTING A KNOCKING SOUND COMING FROM THE PASSENGER SIDE IN THE GLOVE BOX AREA WHEN I TURN ON MY "HEATER" AND "AC" FROM THE CONTROL BUTTON IN THE DASHBOARD AREA. I AM SITTING IN THE CAR AFTER STARTING UP THE CAR AND THEN THERE IS A LOUD CONTINUAL NOISE COMING FROM THE GLOVE BOX ON THE PASSENGER SIDE OF CAR. I NEED TO KNOW IS THIS A "RECALL" ISSUE IN THIS YEAR AND MAKE OF JEEP? PLEASE HELP ME FIND OUT WHAT THIS MEANS IN MY CAR. IS IT DANGEROUS TO ME AS THE OWNER? THANK YOU FOR YOUR KINDNESS IN THIS MATTER.
Corrective Action:
I AM GETTING A KNOCKING SOUND COMING FROM THE PASSENGER SIDE IN THE GLOVE BOX AREA WHEN I TURN ON MY "HEATER" AND "AC" FROM THE CONTROL BUTTON IN THE DASHBOARD AREA. I AM SITTING IN THE CAR AFTER STARTING UP THE CAR AND THEN THERE IS A LOUD CONTINUAL NOISE COMING FROM THE GLOVE BOX ON THE PASSENGER SIDE OF CAR. I NEED TO KNOW IS THIS A "RECALL" ISSUE IN THIS YEAR AND MAKE OF JEEP? PLEASE HELP ME FIND OUT WHAT THIS MEANS IN MY CAR. IS IT DANGEROUS TO ME AS THE OWNER? THANK YOU FOR YOUR KINDNESS IN THIS MATTER.
Additional Notes:
I AM GETTING A KNOCKING SOUND COMING FROM THE PASSENGER SIDE IN THE GLOVE BOX AREA WHEN I TURN ON MY "HEATER" AND "AC" FROM THE CONTROL BUTTON IN THE DASHBOARD AREA. I AM SITTING IN THE CAR AFTER STARTING UP THE CAR AND THEN THERE IS A LOUD CONTINUAL NOISE COMING FROM THE GLOVE BOX ON THE PASSENGER SIDE OF CAR. I NEED TO KNOW IS THIS A "RECALL" ISSUE IN THIS YEAR AND MAKE OF JEEP? PLEASE HELP ME FIND OUT WHAT THIS MEANS IN MY CAR. IS IT DANGEROUS TO ME AS THE OWNER? THANK YOU FOR YOUR KINDNESS IN THIS MATTER.
Mfg Campaign: 11398892
Recall Date: Mar 3, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
II KEPT MY JEEP COMPASS UP TODATE WITH OLL CHANGES AND BRAKES AND TIRES. I HAVE NOW EXPERINECED A REAL BAD NOISE FROM UNDER THE ENGINE. I THOUGHT IT WAS MY BRAKES OR PULLEY. IT TURNS OUT I NEED A NEW TRANSMISSION. I HAVE A 5 SPEED. I HAVE METAL SHAVING IN MY TRANSMISSION AND MY CAR IS NOT EVEN 5 YEARS OLD. I LOVE MY CAR AND NOW IT IS GOING TO COST ME 4000+ TO GET IT FIXED. THERE ARE OTHER WARRANTYS ON THE SAME TYPE OF CARS BUT NOT MINES.
Corrective Action:
II KEPT MY JEEP COMPASS UP TODATE WITH OLL CHANGES AND BRAKES AND TIRES. I HAVE NOW EXPERINECED A REAL BAD NOISE FROM UNDER THE ENGINE. I THOUGHT IT WAS MY BRAKES OR PULLEY. IT TURNS OUT I NEED A NEW TRANSMISSION. I HAVE A 5 SPEED. I HAVE METAL SHAVING IN MY TRANSMISSION AND MY CAR IS NOT EVEN 5 YEARS OLD. I LOVE MY CAR AND NOW IT IS GOING TO COST ME 4000+ TO GET IT FIXED. THERE ARE OTHER WARRANTYS ON THE SAME TYPE OF CARS BUT NOT MINES.
Additional Notes:
II KEPT MY JEEP COMPASS UP TODATE WITH OLL CHANGES AND BRAKES AND TIRES. I HAVE NOW EXPERINECED A REAL BAD NOISE FROM UNDER THE ENGINE. I THOUGHT IT WAS MY BRAKES OR PULLEY. IT TURNS OUT I NEED A NEW TRANSMISSION. I HAVE A 5 SPEED. I HAVE METAL SHAVING IN MY TRANSMISSION AND MY CAR IS NOT EVEN 5 YEARS OLD. I LOVE MY CAR AND NOW IT IS GOING TO COST ME 4000+ TO GET IT FIXED. THERE ARE OTHER WARRANTYS ON THE SAME TYPE OF CARS BUT NOT MINES.
Mfg Campaign: 11394773
Recall Date: Feb 5, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
MY 2016 JEEP COMPASSES TRANSMISSION HAS FAILED AT 96000 MILES. IT HAS THE 2.0L I4 WITH THE CVT, ITS FWD. I WAS TRAVELING AT 35MPH WHEN IT FAILED.
Corrective Action:
MY 2016 JEEP COMPASSES TRANSMISSION HAS FAILED AT 96000 MILES. IT HAS THE 2.0L I4 WITH THE CVT, ITS FWD. I WAS TRAVELING AT 35MPH WHEN IT FAILED.
Additional Notes:
MY 2016 JEEP COMPASSES TRANSMISSION HAS FAILED AT 96000 MILES. IT HAS THE 2.0L I4 WITH THE CVT, ITS FWD. I WAS TRAVELING AT 35MPH WHEN IT FAILED.
Mfg Campaign: 11390912
Recall Date: Jan 31, 2021
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I WAS GOING WEST ON FAIR VIEW AVENUE IN TUCSON, ARIZONA WHEN MY CAR SUDDENLY SHIFTED OUT OF DRIVE INTO SOMETHING BELOW DRIVE. IT STARTED SHIMMYING BACK AND FORTH AND WOULD NOT PROCEED. I WAS COMING UPON A 4 WAY STOP, SO I FINALLY GOT THE CAR BACK INTO DRIVE; IT SEEMED OK. I DROVE VERY CAREFULLY AND SLOWLY HOME WITHOUT INCIDENT--MAYBE 4 OR 5 BLOCKS. HOWEVER, WHEN I TURNED INTO MY GARAGE, THE GEARSHIFT SHIFTED BELOW AGAIN AND MY CAR SHIMMIED OUT OF CONTROL BACK AND FORTH AND THE RIGHT SIDE OF MY CAR WAS BADLY SCRAPED, AND THE LEFT TAILLIGHT CRACKED. SO, THE FIRST TIME I WAS BRIEFLY STATIONARY WAITING FOR THE CARS AHEAD OF ME TO MOVE, BUT THE SECOND TIME I WAS IN MOTION BUT MOVING VERY SLOWLY TO NEGOTIATE THE ENTRANCE TO THE GARAGE, SO ALMOST STATIONARY. THE GARAGE WAS NOT DAMAGED. I DO NOT HAVE A CELL PHONE THAT CAN TAKE PHOTOS AT THIS TIME, BUT I HOPE TO SECURE A CELL PHONE. THE DEALERSHIP ALWAYS INSPECTS MY CAR FOR ITS REGULAR SERVICE, SO THEY MUST HAVE RECORDS. THANK YOU FOR YOUR ATTENTION TO THIS MATTER.
Corrective Action:
I WAS GOING WEST ON FAIR VIEW AVENUE IN TUCSON, ARIZONA WHEN MY CAR SUDDENLY SHIFTED OUT OF DRIVE INTO SOMETHING BELOW DRIVE. IT STARTED SHIMMYING BACK AND FORTH AND WOULD NOT PROCEED. I WAS COMING UPON A 4 WAY STOP, SO I FINALLY GOT THE CAR BACK INTO DRIVE; IT SEEMED OK. I DROVE VERY CAREFULLY AND SLOWLY HOME WITHOUT INCIDENT--MAYBE 4 OR 5 BLOCKS. HOWEVER, WHEN I TURNED INTO MY GARAGE, THE GEARSHIFT SHIFTED BELOW AGAIN AND MY CAR SHIMMIED OUT OF CONTROL BACK AND FORTH AND THE RIGHT SIDE OF MY CAR WAS BADLY SCRAPED, AND THE LEFT TAILLIGHT CRACKED. SO, THE FIRST TIME I WAS BRIEFLY STATIONARY WAITING FOR THE CARS AHEAD OF ME TO MOVE, BUT THE SECOND TIME I WAS IN MOTION BUT MOVING VERY SLOWLY TO NEGOTIATE THE ENTRANCE TO THE GARAGE, SO ALMOST STATIONARY. THE GARAGE WAS NOT DAMAGED. I DO NOT HAVE A CELL PHONE THAT CAN TAKE PHOTOS AT THIS TIME, BUT I HOPE TO SECURE A CELL PHONE. THE DEALERSHIP ALWAYS INSPECTS MY CAR FOR ITS REGULAR SERVICE, SO THEY MUST HAVE RECORDS. THANK YOU FOR YOUR ATTENTION TO THIS MATTER.
Additional Notes:
I WAS GOING WEST ON FAIR VIEW AVENUE IN TUCSON, ARIZONA WHEN MY CAR SUDDENLY SHIFTED OUT OF DRIVE INTO SOMETHING BELOW DRIVE. IT STARTED SHIMMYING BACK AND FORTH AND WOULD NOT PROCEED. I WAS COMING UPON A 4 WAY STOP, SO I FINALLY GOT THE CAR BACK INTO DRIVE; IT SEEMED OK. I DROVE VERY CAREFULLY AND SLOWLY HOME WITHOUT INCIDENT--MAYBE 4 OR 5 BLOCKS. HOWEVER, WHEN I TURNED INTO MY GARAGE, THE GEARSHIFT SHIFTED BELOW AGAIN AND MY CAR SHIMMIED OUT OF CONTROL BACK AND FORTH AND THE RIGHT SIDE OF MY CAR WAS BADLY SCRAPED, AND THE LEFT TAILLIGHT CRACKED. SO, THE FIRST TIME I WAS BRIEFLY STATIONARY WAITING FOR THE CARS AHEAD OF ME TO MOVE, BUT THE SECOND TIME I WAS IN MOTION BUT MOVING VERY SLOWLY TO NEGOTIATE THE ENTRANCE TO THE GARAGE, SO ALMOST STATIONARY. THE GARAGE WAS NOT DAMAGED. I DO NOT HAVE A CELL PHONE THAT CAN TAKE PHOTOS AT THIS TIME, BUT I HOPE TO SECURE A CELL PHONE. THE DEALERSHIP ALWAYS INSPECTS MY CAR FOR ITS REGULAR SERVICE, SO THEY MUST HAVE RECORDS. THANK YOU FOR YOUR ATTENTION TO THIS MATTER.
Mfg Campaign: 11389836
Recall Date: Jan 25, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I WAS GOING WEST ON FAIR VIEW AVENUE IN TUCSON, ARIZONA WHEN MY CAR SUDDENLY SHIFTED OUT OF DRIVE INTO SOMETHING BELOW DRIVE. IT STARTED SHIMMYING BACK AND FORTH AND WOULD NOT PROCEED. I WAS COMING UPON A 4 WAY STOP, SO I FINALLY GOT THE CAR BACK INTO DRIVE; IT SEEMED OK. I DROVE VERY CAREFULLY AND SLOWLY HOME WITHOUT INCIDENT--MAYBE 4 OR 5 BLOCKS. HOWEVER, WHEN I TURNED INTO MY GARAGE, THE GEARSHIFT SHIFTED BELOW AGAIN AND MY CAR SHIMMIED OUT OF CONTROL BACK AND FORTH AND THE RIGHT SIDE OF MY CAR WAS BADLY SCRAPED, AND THE LEFT TAILLIGHT CRACKED. SO, THE FIRST TIME I WAS BRIEFLY STATIONARY WAITING FOR THE CARS AHEAD OF ME TO MOVE, BUT THE SECOND TIME I WAS IN MOTION BUT MOVING VERY SLOWLY TO NEGOTIATE THE ENTRANCE TO THE GARAGE, SO ALMOST STATIONARY. THE GARAGE WAS NOT DAMAGED. I DO NOT HAVE A CELL PHONE THAT CAN TAKE PHOTOS AT THIS TIME, BUT I HOPE TO SECURE A CELL PHONE. THE DEALERSHIP ALWAYS INSPECTS MY CAR FOR ITS REGULAR SERVICE, SO THEY MUST HAVE RECORDS. THANK YOU FOR YOUR ATTENTION TO THIS MATTER.
Corrective Action:
I WAS GOING WEST ON FAIR VIEW AVENUE IN TUCSON, ARIZONA WHEN MY CAR SUDDENLY SHIFTED OUT OF DRIVE INTO SOMETHING BELOW DRIVE. IT STARTED SHIMMYING BACK AND FORTH AND WOULD NOT PROCEED. I WAS COMING UPON A 4 WAY STOP, SO I FINALLY GOT THE CAR BACK INTO DRIVE; IT SEEMED OK. I DROVE VERY CAREFULLY AND SLOWLY HOME WITHOUT INCIDENT--MAYBE 4 OR 5 BLOCKS. HOWEVER, WHEN I TURNED INTO MY GARAGE, THE GEARSHIFT SHIFTED BELOW AGAIN AND MY CAR SHIMMIED OUT OF CONTROL BACK AND FORTH AND THE RIGHT SIDE OF MY CAR WAS BADLY SCRAPED, AND THE LEFT TAILLIGHT CRACKED. SO, THE FIRST TIME I WAS BRIEFLY STATIONARY WAITING FOR THE CARS AHEAD OF ME TO MOVE, BUT THE SECOND TIME I WAS IN MOTION BUT MOVING VERY SLOWLY TO NEGOTIATE THE ENTRANCE TO THE GARAGE, SO ALMOST STATIONARY. THE GARAGE WAS NOT DAMAGED. I DO NOT HAVE A CELL PHONE THAT CAN TAKE PHOTOS AT THIS TIME, BUT I HOPE TO SECURE A CELL PHONE. THE DEALERSHIP ALWAYS INSPECTS MY CAR FOR ITS REGULAR SERVICE, SO THEY MUST HAVE RECORDS. THANK YOU FOR YOUR ATTENTION TO THIS MATTER.
Additional Notes:
I WAS GOING WEST ON FAIR VIEW AVENUE IN TUCSON, ARIZONA WHEN MY CAR SUDDENLY SHIFTED OUT OF DRIVE INTO SOMETHING BELOW DRIVE. IT STARTED SHIMMYING BACK AND FORTH AND WOULD NOT PROCEED. I WAS COMING UPON A 4 WAY STOP, SO I FINALLY GOT THE CAR BACK INTO DRIVE; IT SEEMED OK. I DROVE VERY CAREFULLY AND SLOWLY HOME WITHOUT INCIDENT--MAYBE 4 OR 5 BLOCKS. HOWEVER, WHEN I TURNED INTO MY GARAGE, THE GEARSHIFT SHIFTED BELOW AGAIN AND MY CAR SHIMMIED OUT OF CONTROL BACK AND FORTH AND THE RIGHT SIDE OF MY CAR WAS BADLY SCRAPED, AND THE LEFT TAILLIGHT CRACKED. SO, THE FIRST TIME I WAS BRIEFLY STATIONARY WAITING FOR THE CARS AHEAD OF ME TO MOVE, BUT THE SECOND TIME I WAS IN MOTION BUT MOVING VERY SLOWLY TO NEGOTIATE THE ENTRANCE TO THE GARAGE, SO ALMOST STATIONARY. THE GARAGE WAS NOT DAMAGED. I DO NOT HAVE A CELL PHONE THAT CAN TAKE PHOTOS AT THIS TIME, BUT I HOPE TO SECURE A CELL PHONE. THE DEALERSHIP ALWAYS INSPECTS MY CAR FOR ITS REGULAR SERVICE, SO THEY MUST HAVE RECORDS. THANK YOU FOR YOUR ATTENTION TO THIS MATTER.
Mfg Campaign: 11389836
Recall Date: Jan 25, 2021
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I WAS GOING WEST ON FAIR VIEW AVENUE IN TUCSON, ARIZONA WHEN MY CAR SUDDENLY SHIFTED OUT OF DRIVE INTO SOMETHING BELOW DRIVE. IT STARTED SHIMMYING BACK AND FORTH AND WOULD NOT PROCEED. I WAS COMING UPON A 4 WAY STOP, SO I FINALLY GOT THE CAR BACK INTO DRIVE; IT SEEMED OK. I DROVE VERY CAREFULLY AND SLOWLY HOME WITHOUT INCIDENT--MAYBE 4 OR 5 BLOCKS. HOWEVER, WHEN I TURNED INTO MY GARAGE, THE GEARSHIFT SHIFTED BELOW AGAIN AND MY CAR SHIMMIED OUT OF CONTROL BACK AND FORTH AND THE RIGHT SIDE OF MY CAR WAS BADLY SCRAPED, AND THE LEFT TAILLIGHT CRACKED. SO, THE FIRST TIME I WAS BRIEFLY STATIONARY WAITING FOR THE CARS AHEAD OF ME TO MOVE, BUT THE SECOND TIME I WAS IN MOTION BUT MOVING VERY SLOWLY TO NEGOTIATE THE ENTRANCE TO THE GARAGE, SO ALMOST STATIONARY. THE GARAGE WAS NOT DAMAGED. I DO NOT HAVE A CELL PHONE THAT CAN TAKE PHOTOS AT THIS TIME, BUT I HOPE TO SECURE A CELL PHONE. THE DEALERSHIP ALWAYS INSPECTS MY CAR FOR ITS REGULAR SERVICE, SO THEY MUST HAVE RECORDS. THANK YOU FOR YOUR ATTENTION TO THIS MATTER.
Corrective Action:
I WAS GOING WEST ON FAIR VIEW AVENUE IN TUCSON, ARIZONA WHEN MY CAR SUDDENLY SHIFTED OUT OF DRIVE INTO SOMETHING BELOW DRIVE. IT STARTED SHIMMYING BACK AND FORTH AND WOULD NOT PROCEED. I WAS COMING UPON A 4 WAY STOP, SO I FINALLY GOT THE CAR BACK INTO DRIVE; IT SEEMED OK. I DROVE VERY CAREFULLY AND SLOWLY HOME WITHOUT INCIDENT--MAYBE 4 OR 5 BLOCKS. HOWEVER, WHEN I TURNED INTO MY GARAGE, THE GEARSHIFT SHIFTED BELOW AGAIN AND MY CAR SHIMMIED OUT OF CONTROL BACK AND FORTH AND THE RIGHT SIDE OF MY CAR WAS BADLY SCRAPED, AND THE LEFT TAILLIGHT CRACKED. SO, THE FIRST TIME I WAS BRIEFLY STATIONARY WAITING FOR THE CARS AHEAD OF ME TO MOVE, BUT THE SECOND TIME I WAS IN MOTION BUT MOVING VERY SLOWLY TO NEGOTIATE THE ENTRANCE TO THE GARAGE, SO ALMOST STATIONARY. THE GARAGE WAS NOT DAMAGED. I DO NOT HAVE A CELL PHONE THAT CAN TAKE PHOTOS AT THIS TIME, BUT I HOPE TO SECURE A CELL PHONE. THE DEALERSHIP ALWAYS INSPECTS MY CAR FOR ITS REGULAR SERVICE, SO THEY MUST HAVE RECORDS. THANK YOU FOR YOUR ATTENTION TO THIS MATTER.
Additional Notes:
I WAS GOING WEST ON FAIR VIEW AVENUE IN TUCSON, ARIZONA WHEN MY CAR SUDDENLY SHIFTED OUT OF DRIVE INTO SOMETHING BELOW DRIVE. IT STARTED SHIMMYING BACK AND FORTH AND WOULD NOT PROCEED. I WAS COMING UPON A 4 WAY STOP, SO I FINALLY GOT THE CAR BACK INTO DRIVE; IT SEEMED OK. I DROVE VERY CAREFULLY AND SLOWLY HOME WITHOUT INCIDENT--MAYBE 4 OR 5 BLOCKS. HOWEVER, WHEN I TURNED INTO MY GARAGE, THE GEARSHIFT SHIFTED BELOW AGAIN AND MY CAR SHIMMIED OUT OF CONTROL BACK AND FORTH AND THE RIGHT SIDE OF MY CAR WAS BADLY SCRAPED, AND THE LEFT TAILLIGHT CRACKED. SO, THE FIRST TIME I WAS BRIEFLY STATIONARY WAITING FOR THE CARS AHEAD OF ME TO MOVE, BUT THE SECOND TIME I WAS IN MOTION BUT MOVING VERY SLOWLY TO NEGOTIATE THE ENTRANCE TO THE GARAGE, SO ALMOST STATIONARY. THE GARAGE WAS NOT DAMAGED. I DO NOT HAVE A CELL PHONE THAT CAN TAKE PHOTOS AT THIS TIME, BUT I HOPE TO SECURE A CELL PHONE. THE DEALERSHIP ALWAYS INSPECTS MY CAR FOR ITS REGULAR SERVICE, SO THEY MUST HAVE RECORDS. THANK YOU FOR YOUR ATTENTION TO THIS MATTER.
Mfg Campaign: 11389836
Recall Date: Jan 25, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
MY CAR POWER TRAIN WENT OUT AS I ONLY HAVE THE CAR FOR 11 MONTHS AND TRANSMISSION IS NOT WORKING WELL I WAS DRIVING HOME AND THE CAR RPM WAS GOING TO 6
Corrective Action:
MY CAR POWER TRAIN WENT OUT AS I ONLY HAVE THE CAR FOR 11 MONTHS AND TRANSMISSION IS NOT WORKING WELL I WAS DRIVING HOME AND THE CAR RPM WAS GOING TO 6
Additional Notes:
MY CAR POWER TRAIN WENT OUT AS I ONLY HAVE THE CAR FOR 11 MONTHS AND TRANSMISSION IS NOT WORKING WELL I WAS DRIVING HOME AND THE CAR RPM WAS GOING TO 6
Mfg Campaign: 11383105
Recall Date: Dec 11, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
VEHICLE STALLS OUT AND LEAVES MOTORISTS STRANDED. ENGINE STALLS AND HAS THE POTENTIAL TO RESUME NORMAL POWER BUT HAS A SERIOUS LAG BETWEEN POWER GIVEN AND POWER ACCEPTED BY ENGINE (2-5 SECS). POSSIBILITY FOR COLLISION IS GREAT AND POSSIBILITY FOR BEING LEFT STRANDED IS GREAT. BATTERY AND NORMAL MAINTENANCE HAS BEEN PERFORMED.
Corrective Action:
VEHICLE STALLS OUT AND LEAVES MOTORISTS STRANDED. ENGINE STALLS AND HAS THE POTENTIAL TO RESUME NORMAL POWER BUT HAS A SERIOUS LAG BETWEEN POWER GIVEN AND POWER ACCEPTED BY ENGINE (2-5 SECS). POSSIBILITY FOR COLLISION IS GREAT AND POSSIBILITY FOR BEING LEFT STRANDED IS GREAT. BATTERY AND NORMAL MAINTENANCE HAS BEEN PERFORMED.
Additional Notes:
VEHICLE STALLS OUT AND LEAVES MOTORISTS STRANDED. ENGINE STALLS AND HAS THE POTENTIAL TO RESUME NORMAL POWER BUT HAS A SERIOUS LAG BETWEEN POWER GIVEN AND POWER ACCEPTED BY ENGINE (2-5 SECS). POSSIBILITY FOR COLLISION IS GREAT AND POSSIBILITY FOR BEING LEFT STRANDED IS GREAT. BATTERY AND NORMAL MAINTENANCE HAS BEEN PERFORMED.
Mfg Campaign: 11377115
Recall Date: Nov 30, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
VEHICLE STALLS OUT AND LEAVES MOTORISTS STRANDED. ENGINE STALLS AND HAS THE POTENTIAL TO RESUME NORMAL POWER BUT HAS A SERIOUS LAG BETWEEN POWER GIVEN AND POWER ACCEPTED BY ENGINE (2-5 SECS). POSSIBILITY FOR COLLISION IS GREAT AND POSSIBILITY FOR BEING LEFT STRANDED IS GREAT. BATTERY AND NORMAL MAINTENANCE HAS BEEN PERFORMED.
Corrective Action:
VEHICLE STALLS OUT AND LEAVES MOTORISTS STRANDED. ENGINE STALLS AND HAS THE POTENTIAL TO RESUME NORMAL POWER BUT HAS A SERIOUS LAG BETWEEN POWER GIVEN AND POWER ACCEPTED BY ENGINE (2-5 SECS). POSSIBILITY FOR COLLISION IS GREAT AND POSSIBILITY FOR BEING LEFT STRANDED IS GREAT. BATTERY AND NORMAL MAINTENANCE HAS BEEN PERFORMED.
Additional Notes:
VEHICLE STALLS OUT AND LEAVES MOTORISTS STRANDED. ENGINE STALLS AND HAS THE POTENTIAL TO RESUME NORMAL POWER BUT HAS A SERIOUS LAG BETWEEN POWER GIVEN AND POWER ACCEPTED BY ENGINE (2-5 SECS). POSSIBILITY FOR COLLISION IS GREAT AND POSSIBILITY FOR BEING LEFT STRANDED IS GREAT. BATTERY AND NORMAL MAINTENANCE HAS BEEN PERFORMED.
Mfg Campaign: 11377115
Recall Date: Nov 30, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 JEEP COMPASS. THE CONTACT STATED WHILE DRIVING 65 MPH, THE VEHICLE LOSS MOTIVE POWER WITHOUT WARNING. THE VEHICLE CAME TO A STOP IN THE MIDDLE LANE OF THE ROADWAY. AFTER SEVERAL ATTEMPTS, THE VEHICLE RESTARTED AND WAS DRIVEN TO THE RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 58,500.
Corrective Action:
TL* THE CONTACT OWNS A 2016 JEEP COMPASS. THE CONTACT STATED WHILE DRIVING 65 MPH, THE VEHICLE LOSS MOTIVE POWER WITHOUT WARNING. THE VEHICLE CAME TO A STOP IN THE MIDDLE LANE OF THE ROADWAY. AFTER SEVERAL ATTEMPTS, THE VEHICLE RESTARTED AND WAS DRIVEN TO THE RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 58,500.
Additional Notes:
TL* THE CONTACT OWNS A 2016 JEEP COMPASS. THE CONTACT STATED WHILE DRIVING 65 MPH, THE VEHICLE LOSS MOTIVE POWER WITHOUT WARNING. THE VEHICLE CAME TO A STOP IN THE MIDDLE LANE OF THE ROADWAY. AFTER SEVERAL ATTEMPTS, THE VEHICLE RESTARTED AND WAS DRIVEN TO THE RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 58,500.
Mfg Campaign: 11374235
Recall Date: Nov 12, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
CAR LOST POWER THREE TIMES IN THE LAST TWO WEEKS. TWICE WHILE DRIVING, ONE OF THOSE TIMES WAS ON THE HIGHWAY, AND THE THIRD TIME WHEN STOPPED AT A RED LIGHT
Corrective Action:
CAR LOST POWER THREE TIMES IN THE LAST TWO WEEKS. TWICE WHILE DRIVING, ONE OF THOSE TIMES WAS ON THE HIGHWAY, AND THE THIRD TIME WHEN STOPPED AT A RED LIGHT
Additional Notes:
CAR LOST POWER THREE TIMES IN THE LAST TWO WEEKS. TWICE WHILE DRIVING, ONE OF THOSE TIMES WAS ON THE HIGHWAY, AND THE THIRD TIME WHEN STOPPED AT A RED LIGHT
Mfg Campaign: 11374232
Recall Date: Nov 12, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
CAR LOST POWER THREE TIMES IN THE LAST TWO WEEKS. TWICE WHILE DRIVING, ONE OF THOSE TIMES WAS ON THE HIGHWAY, AND THE THIRD TIME WHEN STOPPED AT A RED LIGHT
Corrective Action:
CAR LOST POWER THREE TIMES IN THE LAST TWO WEEKS. TWICE WHILE DRIVING, ONE OF THOSE TIMES WAS ON THE HIGHWAY, AND THE THIRD TIME WHEN STOPPED AT A RED LIGHT
Additional Notes:
CAR LOST POWER THREE TIMES IN THE LAST TWO WEEKS. TWICE WHILE DRIVING, ONE OF THOSE TIMES WAS ON THE HIGHWAY, AND THE THIRD TIME WHEN STOPPED AT A RED LIGHT
Mfg Campaign: 11374232
Recall Date: Nov 12, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
FOR A WHILE NOW WHEN MY CAR ACCELERATES BETWEEN 3 AND 3.5 RPMS THE THROTTLE CONTROL SENSOR GOES OFF, AND WHEN THAT HAPPENS TRACTION CONTROL TURNS OFF CHECK ENGINE LIGHT GOES ON AND I CANT GO OVER 20MPH.
Corrective Action:
FOR A WHILE NOW WHEN MY CAR ACCELERATES BETWEEN 3 AND 3.5 RPMS THE THROTTLE CONTROL SENSOR GOES OFF, AND WHEN THAT HAPPENS TRACTION CONTROL TURNS OFF CHECK ENGINE LIGHT GOES ON AND I CANT GO OVER 20MPH.
Additional Notes:
FOR A WHILE NOW WHEN MY CAR ACCELERATES BETWEEN 3 AND 3.5 RPMS THE THROTTLE CONTROL SENSOR GOES OFF, AND WHEN THAT HAPPENS TRACTION CONTROL TURNS OFF CHECK ENGINE LIGHT GOES ON AND I CANT GO OVER 20MPH.
Mfg Campaign: 11373214
Recall Date: Nov 5, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
FOR A WHILE NOW WHEN MY CAR ACCELERATES BETWEEN 3 AND 3.5 RPMS THE THROTTLE CONTROL SENSOR GOES OFF, AND WHEN THAT HAPPENS TRACTION CONTROL TURNS OFF CHECK ENGINE LIGHT GOES ON AND I CANT GO OVER 20MPH.
Corrective Action:
FOR A WHILE NOW WHEN MY CAR ACCELERATES BETWEEN 3 AND 3.5 RPMS THE THROTTLE CONTROL SENSOR GOES OFF, AND WHEN THAT HAPPENS TRACTION CONTROL TURNS OFF CHECK ENGINE LIGHT GOES ON AND I CANT GO OVER 20MPH.
Additional Notes:
FOR A WHILE NOW WHEN MY CAR ACCELERATES BETWEEN 3 AND 3.5 RPMS THE THROTTLE CONTROL SENSOR GOES OFF, AND WHEN THAT HAPPENS TRACTION CONTROL TURNS OFF CHECK ENGINE LIGHT GOES ON AND I CANT GO OVER 20MPH.
Mfg Campaign: 11373214
Recall Date: Nov 5, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
FOR A WHILE NOW WHEN MY CAR ACCELERATES BETWEEN 3 AND 3.5 RPMS THE THROTTLE CONTROL SENSOR GOES OFF, AND WHEN THAT HAPPENS TRACTION CONTROL TURNS OFF CHECK ENGINE LIGHT GOES ON AND I CANT GO OVER 20MPH.
Corrective Action:
FOR A WHILE NOW WHEN MY CAR ACCELERATES BETWEEN 3 AND 3.5 RPMS THE THROTTLE CONTROL SENSOR GOES OFF, AND WHEN THAT HAPPENS TRACTION CONTROL TURNS OFF CHECK ENGINE LIGHT GOES ON AND I CANT GO OVER 20MPH.
Additional Notes:
FOR A WHILE NOW WHEN MY CAR ACCELERATES BETWEEN 3 AND 3.5 RPMS THE THROTTLE CONTROL SENSOR GOES OFF, AND WHEN THAT HAPPENS TRACTION CONTROL TURNS OFF CHECK ENGINE LIGHT GOES ON AND I CANT GO OVER 20MPH.
Mfg Campaign: 11373214
Recall Date: Nov 5, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
MY 2016 JEEP COMPASS BEGAN STALLING WHILE IDLING AT STOP LIGHTS AS WELL AS STALLING WHILE DRIVING LAST WEEK. I'VE GOOGLED AND I SEE THAT SEVERAL JEEP OWNERS ARE HAVING THIS ISSUE AS WELL. I'VE NOT FOUND A RECALL FOR MY SPECIFIC VIN, HOWEVER, THERE WAS ONE ISSUED FOR DODGE AND JEEPS MANUFACTURED FROM MAY, 8, 2016 - JULY 12, 2016. CRANKSHAFT AND CAMSHAFT SENSOR WIRE HARNESS NOT MANUFACTURED CORRECTLY, THIS IS MAINLY FOR 2.0 L AND 2.4 L ENGINES. RECALL # S89/NHTSA HOV-907. THIS IS OUTRAGEUOUS! AUTO SHOPS CAN'T SEEM TO DIAGNOSE THIS ISSUE PROPERLY, BUT SOMEHOW THE NHTSA DID! MY CAR IS IN THE SHOP AS I WRITE THIS, I"VE MISSED TWO DAYS OF WORK AND I AM VERY UPSET THAT THIS VEHICLE HAS BEEN SOLD, AND SO-CALLED INSPECTED PRIOR TO BEING SOLD. THIS RECALL WAS ISSUED BACK IN JANUARY OF 2017, THE STATEMENT WAS DATED FEBRUARY 2017. I BOUGHT MY JEEP IN JANUARY OF 2018, I AM THE SECOND OWNER, AND NOW, I F EEL AS THOUGH CHRYSLER IS COVERING THIS UP BY NOT ISSUING A TOTAL RECALL ON ALL VINS THIS SHOULD HAVE BEEN SENT OUT TO ALL DEALERS, ESPECIALLY PRE-OWNED DEALERS.
Corrective Action:
MY 2016 JEEP COMPASS BEGAN STALLING WHILE IDLING AT STOP LIGHTS AS WELL AS STALLING WHILE DRIVING LAST WEEK. I'VE GOOGLED AND I SEE THAT SEVERAL JEEP OWNERS ARE HAVING THIS ISSUE AS WELL. I'VE NOT FOUND A RECALL FOR MY SPECIFIC VIN, HOWEVER, THERE WAS ONE ISSUED FOR DODGE AND JEEPS MANUFACTURED FROM MAY, 8, 2016 - JULY 12, 2016. CRANKSHAFT AND CAMSHAFT SENSOR WIRE HARNESS NOT MANUFACTURED CORRECTLY, THIS IS MAINLY FOR 2.0 L AND 2.4 L ENGINES. RECALL # S89/NHTSA HOV-907. THIS IS OUTRAGEUOUS! AUTO SHOPS CAN'T SEEM TO DIAGNOSE THIS ISSUE PROPERLY, BUT SOMEHOW THE NHTSA DID! MY CAR IS IN THE SHOP AS I WRITE THIS, I"VE MISSED TWO DAYS OF WORK AND I AM VERY UPSET THAT THIS VEHICLE HAS BEEN SOLD, AND SO-CALLED INSPECTED PRIOR TO BEING SOLD. THIS RECALL WAS ISSUED BACK IN JANUARY OF 2017, THE STATEMENT WAS DATED FEBRUARY 2017. I BOUGHT MY JEEP IN JANUARY OF 2018, I AM THE SECOND OWNER, AND NOW, I F EEL AS THOUGH CHRYSLER IS COVERING THIS UP BY NOT ISSUING A TOTAL RECALL ON ALL VINS THIS SHOULD HAVE BEEN SENT OUT TO ALL DEALERS, ESPECIALLY PRE-OWNED DEALERS.
Additional Notes:
MY 2016 JEEP COMPASS BEGAN STALLING WHILE IDLING AT STOP LIGHTS AS WELL AS STALLING WHILE DRIVING LAST WEEK. I'VE GOOGLED AND I SEE THAT SEVERAL JEEP OWNERS ARE HAVING THIS ISSUE AS WELL. I'VE NOT FOUND A RECALL FOR MY SPECIFIC VIN, HOWEVER, THERE WAS ONE ISSUED FOR DODGE AND JEEPS MANUFACTURED FROM MAY, 8, 2016 - JULY 12, 2016. CRANKSHAFT AND CAMSHAFT SENSOR WIRE HARNESS NOT MANUFACTURED CORRECTLY, THIS IS MAINLY FOR 2.0 L AND 2.4 L ENGINES. RECALL # S89/NHTSA HOV-907. THIS IS OUTRAGEUOUS! AUTO SHOPS CAN'T SEEM TO DIAGNOSE THIS ISSUE PROPERLY, BUT SOMEHOW THE NHTSA DID! MY CAR IS IN THE SHOP AS I WRITE THIS, I"VE MISSED TWO DAYS OF WORK AND I AM VERY UPSET THAT THIS VEHICLE HAS BEEN SOLD, AND SO-CALLED INSPECTED PRIOR TO BEING SOLD. THIS RECALL WAS ISSUED BACK IN JANUARY OF 2017, THE STATEMENT WAS DATED FEBRUARY 2017. I BOUGHT MY JEEP IN JANUARY OF 2018, I AM THE SECOND OWNER, AND NOW, I F EEL AS THOUGH CHRYSLER IS COVERING THIS UP BY NOT ISSUING A TOTAL RECALL ON ALL VINS THIS SHOULD HAVE BEEN SENT OUT TO ALL DEALERS, ESPECIALLY PRE-OWNED DEALERS.
Mfg Campaign: 11372817
Recall Date: Nov 3, 2020
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