Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Journey, Jeep Compass, and Jeep Patriot vehicles manufactured May 9, 2016, to July 15, 2016. The crankshaft or camshaft sensor may only work intermittently, causing the engine to stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S89
Recall Date: Dec 16, 2016
Consumer Complaints
414 ComplaintsChrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
I WAS IN A HEAD-ON COLLISION ON 9/24/2020. THE CAR IS BEING INSPECTED FOR REPAIRS NOW AND I AM DEALING WITH THE INSURANCE CLAIM AT THIS TIME. MY AIRBAGS DID NOT GO OFF AT A SPEED OF 35-40 MPH, STRIKING THE VEHICLE THAT WAS AT-FAULT, AND THEN A METAL POLE. FORTUNATELY DID NOT HAVE MY DAUGHTER WITH ME.
Corrective Action:
I WAS IN A HEAD-ON COLLISION ON 9/24/2020. THE CAR IS BEING INSPECTED FOR REPAIRS NOW AND I AM DEALING WITH THE INSURANCE CLAIM AT THIS TIME. MY AIRBAGS DID NOT GO OFF AT A SPEED OF 35-40 MPH, STRIKING THE VEHICLE THAT WAS AT-FAULT, AND THEN A METAL POLE. FORTUNATELY DID NOT HAVE MY DAUGHTER WITH ME.
Additional Notes:
I WAS IN A HEAD-ON COLLISION ON 9/24/2020. THE CAR IS BEING INSPECTED FOR REPAIRS NOW AND I AM DEALING WITH THE INSURANCE CLAIM AT THIS TIME. MY AIRBAGS DID NOT GO OFF AT A SPEED OF 35-40 MPH, STRIKING THE VEHICLE THAT WAS AT-FAULT, AND THEN A METAL POLE. FORTUNATELY DID NOT HAVE MY DAUGHTER WITH ME.
Mfg Campaign: 11361691
Recall Date: Sep 29, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 JEEP COMPASS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE FLUCTUATED BETWEEN 0 - 1,000 RPM. THE VEHICLE WAS TOWED TO BAY CHRYSLER DODGE JEEP RAM (636 15TH ST, PANAMA CITY, FL 32401; (850) 785-1591) AND IT WAS STATED THAT THE CAM SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT VIN WAS NOT INCLUDED IN A RECALL. THE APPROXIMATE FAILURE MILEAGE 68,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 JEEP COMPASS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE FLUCTUATED BETWEEN 0 - 1,000 RPM. THE VEHICLE WAS TOWED TO BAY CHRYSLER DODGE JEEP RAM (636 15TH ST, PANAMA CITY, FL 32401; (850) 785-1591) AND IT WAS STATED THAT THE CAM SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT VIN WAS NOT INCLUDED IN A RECALL. THE APPROXIMATE FAILURE MILEAGE 68,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 JEEP COMPASS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE FLUCTUATED BETWEEN 0 - 1,000 RPM. THE VEHICLE WAS TOWED TO BAY CHRYSLER DODGE JEEP RAM (636 15TH ST, PANAMA CITY, FL 32401; (850) 785-1591) AND IT WAS STATED THAT THE CAM SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT VIN WAS NOT INCLUDED IN A RECALL. THE APPROXIMATE FAILURE MILEAGE 68,000.
Mfg Campaign: 11361582
Recall Date: Sep 28, 2020
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2016 JEEP COMPASS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE FLUCTUATED BETWEEN 0 - 1,000 RPM. THE VEHICLE WAS TOWED TO BAY CHRYSLER DODGE JEEP RAM (636 15TH ST, PANAMA CITY, FL 32401; (850) 785-1591) AND IT WAS STATED THAT THE CAM SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT VIN WAS NOT INCLUDED IN A RECALL. THE APPROXIMATE FAILURE MILEAGE 68,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 JEEP COMPASS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE FLUCTUATED BETWEEN 0 - 1,000 RPM. THE VEHICLE WAS TOWED TO BAY CHRYSLER DODGE JEEP RAM (636 15TH ST, PANAMA CITY, FL 32401; (850) 785-1591) AND IT WAS STATED THAT THE CAM SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT VIN WAS NOT INCLUDED IN A RECALL. THE APPROXIMATE FAILURE MILEAGE 68,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 JEEP COMPASS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE FLUCTUATED BETWEEN 0 - 1,000 RPM. THE VEHICLE WAS TOWED TO BAY CHRYSLER DODGE JEEP RAM (636 15TH ST, PANAMA CITY, FL 32401; (850) 785-1591) AND IT WAS STATED THAT THE CAM SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT VIN WAS NOT INCLUDED IN A RECALL. THE APPROXIMATE FAILURE MILEAGE 68,000.
Mfg Campaign: 11361582
Recall Date: Sep 28, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
ON TUESDAY, 9/15/2020 I WENT TO TURN ON MY JEEP COMPASS FROM MY DRIVEWAY AND IT WOULD NOT START. HOWEVER THE CHECK ENGINE LIGHT CAME ON. LATER THAT EVENING I TRIED STARTING MY JEEP AGAIN, IT STARTED WITH NO PROBLEM, AND THE CHECK ENGINE LIGHT WAS NOW OFF. ON FRIDAY, 6/18/2020 I TOOK MY VEHICLE TO ADVANCED AUTO WHERE THEY CHECKED MY BATTERY, ALTERNATOR, AND STARTER - ALL 3 ITEMS CAME BACK GOOD. ON MY WAY HOME FROM ADVANCED AUTO I WAS STOPPED AT A TRAFFIC LIGHT ON SOUTH RAILROAD STREET IN PALMYRA, PA. WHEN THE LIGHT TURNED GREEN FOR ME TO GO, I WENT TO RELEASE MY FOOT OFF OF THE BRAKE AND THE VEHICLE JUST COMPLETELY SHUT OFF - IT WAS JUST COMPLETELY DEAD, NOTHING WAS WORKING. I THEN WENT TO PUT MY FOOT BACK ON THE BRAKE, AND I FELT PRESSURE UNDERNEATH THE BRAKE THAT WOULDN'T ALLOW ME TO COMPLETELY PRESS IT DOWN. AFTER A FEW MINUTES I TRIED TURNING MY KEY AND RESTARTING THE CAR, AND IT TURNED BACK ON AND I WAS THANKFULLY ABLE TO DRIVE IT BACK HOME. ON MONDAY, 9/21/2020 I CALLED A TOW TRUCK AND HAD IT TOWED TO LADD-HANFORD IN LEBANON, PA. ON 9/22/2020 KELSEY SHELLEHAMER CALLED ME FROM LADD-HANFORD TO INFORM ME THAT THE CRANKSHAFT SENSOR WAS FAULTY, THAT THERE HAD BEEN RECALLS FOR THE SAME MODEL BUT JUST NOT MY YEAR, SO SHE WAS GOING TO CALL CHRYSLER AND SEE IF THEY WOULD PAY FOR IT ANYWAY. ON 9/23/2020 I RECEIVED ANOTHER CALL FROM KELSEY. SHE STATED THAT SHE SPOKE TO CHRYSLER, THEIR WARRANTY DEPARTMENT AND ALSO MVP, ALL OF WHICH DECLINED RESPONSIBILITY FOR FIXING THE PART.
Corrective Action:
ON TUESDAY, 9/15/2020 I WENT TO TURN ON MY JEEP COMPASS FROM MY DRIVEWAY AND IT WOULD NOT START. HOWEVER THE CHECK ENGINE LIGHT CAME ON. LATER THAT EVENING I TRIED STARTING MY JEEP AGAIN, IT STARTED WITH NO PROBLEM, AND THE CHECK ENGINE LIGHT WAS NOW OFF. ON FRIDAY, 6/18/2020 I TOOK MY VEHICLE TO ADVANCED AUTO WHERE THEY CHECKED MY BATTERY, ALTERNATOR, AND STARTER - ALL 3 ITEMS CAME BACK GOOD. ON MY WAY HOME FROM ADVANCED AUTO I WAS STOPPED AT A TRAFFIC LIGHT ON SOUTH RAILROAD STREET IN PALMYRA, PA. WHEN THE LIGHT TURNED GREEN FOR ME TO GO, I WENT TO RELEASE MY FOOT OFF OF THE BRAKE AND THE VEHICLE JUST COMPLETELY SHUT OFF - IT WAS JUST COMPLETELY DEAD, NOTHING WAS WORKING. I THEN WENT TO PUT MY FOOT BACK ON THE BRAKE, AND I FELT PRESSURE UNDERNEATH THE BRAKE THAT WOULDN'T ALLOW ME TO COMPLETELY PRESS IT DOWN. AFTER A FEW MINUTES I TRIED TURNING MY KEY AND RESTARTING THE CAR, AND IT TURNED BACK ON AND I WAS THANKFULLY ABLE TO DRIVE IT BACK HOME. ON MONDAY, 9/21/2020 I CALLED A TOW TRUCK AND HAD IT TOWED TO LADD-HANFORD IN LEBANON, PA. ON 9/22/2020 KELSEY SHELLEHAMER CALLED ME FROM LADD-HANFORD TO INFORM ME THAT THE CRANKSHAFT SENSOR WAS FAULTY, THAT THERE HAD BEEN RECALLS FOR THE SAME MODEL BUT JUST NOT MY YEAR, SO SHE WAS GOING TO CALL CHRYSLER AND SEE IF THEY WOULD PAY FOR IT ANYWAY. ON 9/23/2020 I RECEIVED ANOTHER CALL FROM KELSEY. SHE STATED THAT SHE SPOKE TO CHRYSLER, THEIR WARRANTY DEPARTMENT AND ALSO MVP, ALL OF WHICH DECLINED RESPONSIBILITY FOR FIXING THE PART.
Additional Notes:
ON TUESDAY, 9/15/2020 I WENT TO TURN ON MY JEEP COMPASS FROM MY DRIVEWAY AND IT WOULD NOT START. HOWEVER THE CHECK ENGINE LIGHT CAME ON. LATER THAT EVENING I TRIED STARTING MY JEEP AGAIN, IT STARTED WITH NO PROBLEM, AND THE CHECK ENGINE LIGHT WAS NOW OFF. ON FRIDAY, 6/18/2020 I TOOK MY VEHICLE TO ADVANCED AUTO WHERE THEY CHECKED MY BATTERY, ALTERNATOR, AND STARTER - ALL 3 ITEMS CAME BACK GOOD. ON MY WAY HOME FROM ADVANCED AUTO I WAS STOPPED AT A TRAFFIC LIGHT ON SOUTH RAILROAD STREET IN PALMYRA, PA. WHEN THE LIGHT TURNED GREEN FOR ME TO GO, I WENT TO RELEASE MY FOOT OFF OF THE BRAKE AND THE VEHICLE JUST COMPLETELY SHUT OFF - IT WAS JUST COMPLETELY DEAD, NOTHING WAS WORKING. I THEN WENT TO PUT MY FOOT BACK ON THE BRAKE, AND I FELT PRESSURE UNDERNEATH THE BRAKE THAT WOULDN'T ALLOW ME TO COMPLETELY PRESS IT DOWN. AFTER A FEW MINUTES I TRIED TURNING MY KEY AND RESTARTING THE CAR, AND IT TURNED BACK ON AND I WAS THANKFULLY ABLE TO DRIVE IT BACK HOME. ON MONDAY, 9/21/2020 I CALLED A TOW TRUCK AND HAD IT TOWED TO LADD-HANFORD IN LEBANON, PA. ON 9/22/2020 KELSEY SHELLEHAMER CALLED ME FROM LADD-HANFORD TO INFORM ME THAT THE CRANKSHAFT SENSOR WAS FAULTY, THAT THERE HAD BEEN RECALLS FOR THE SAME MODEL BUT JUST NOT MY YEAR, SO SHE WAS GOING TO CALL CHRYSLER AND SEE IF THEY WOULD PAY FOR IT ANYWAY. ON 9/23/2020 I RECEIVED ANOTHER CALL FROM KELSEY. SHE STATED THAT SHE SPOKE TO CHRYSLER, THEIR WARRANTY DEPARTMENT AND ALSO MVP, ALL OF WHICH DECLINED RESPONSIBILITY FOR FIXING THE PART.
Mfg Campaign: 11361156
Recall Date: Sep 25, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ON TUESDAY, 9/15/2020 I WENT TO TURN ON MY JEEP COMPASS FROM MY DRIVEWAY AND IT WOULD NOT START. HOWEVER THE CHECK ENGINE LIGHT CAME ON. LATER THAT EVENING I TRIED STARTING MY JEEP AGAIN, IT STARTED WITH NO PROBLEM, AND THE CHECK ENGINE LIGHT WAS NOW OFF. ON FRIDAY, 6/18/2020 I TOOK MY VEHICLE TO ADVANCED AUTO WHERE THEY CHECKED MY BATTERY, ALTERNATOR, AND STARTER - ALL 3 ITEMS CAME BACK GOOD. ON MY WAY HOME FROM ADVANCED AUTO I WAS STOPPED AT A TRAFFIC LIGHT ON SOUTH RAILROAD STREET IN PALMYRA, PA. WHEN THE LIGHT TURNED GREEN FOR ME TO GO, I WENT TO RELEASE MY FOOT OFF OF THE BRAKE AND THE VEHICLE JUST COMPLETELY SHUT OFF - IT WAS JUST COMPLETELY DEAD, NOTHING WAS WORKING. I THEN WENT TO PUT MY FOOT BACK ON THE BRAKE, AND I FELT PRESSURE UNDERNEATH THE BRAKE THAT WOULDN'T ALLOW ME TO COMPLETELY PRESS IT DOWN. AFTER A FEW MINUTES I TRIED TURNING MY KEY AND RESTARTING THE CAR, AND IT TURNED BACK ON AND I WAS THANKFULLY ABLE TO DRIVE IT BACK HOME. ON MONDAY, 9/21/2020 I CALLED A TOW TRUCK AND HAD IT TOWED TO LADD-HANFORD IN LEBANON, PA. ON 9/22/2020 KELSEY SHELLEHAMER CALLED ME FROM LADD-HANFORD TO INFORM ME THAT THE CRANKSHAFT SENSOR WAS FAULTY, THAT THERE HAD BEEN RECALLS FOR THE SAME MODEL BUT JUST NOT MY YEAR, SO SHE WAS GOING TO CALL CHRYSLER AND SEE IF THEY WOULD PAY FOR IT ANYWAY. ON 9/23/2020 I RECEIVED ANOTHER CALL FROM KELSEY. SHE STATED THAT SHE SPOKE TO CHRYSLER, THEIR WARRANTY DEPARTMENT AND ALSO MVP, ALL OF WHICH DECLINED RESPONSIBILITY FOR FIXING THE PART.
Corrective Action:
ON TUESDAY, 9/15/2020 I WENT TO TURN ON MY JEEP COMPASS FROM MY DRIVEWAY AND IT WOULD NOT START. HOWEVER THE CHECK ENGINE LIGHT CAME ON. LATER THAT EVENING I TRIED STARTING MY JEEP AGAIN, IT STARTED WITH NO PROBLEM, AND THE CHECK ENGINE LIGHT WAS NOW OFF. ON FRIDAY, 6/18/2020 I TOOK MY VEHICLE TO ADVANCED AUTO WHERE THEY CHECKED MY BATTERY, ALTERNATOR, AND STARTER - ALL 3 ITEMS CAME BACK GOOD. ON MY WAY HOME FROM ADVANCED AUTO I WAS STOPPED AT A TRAFFIC LIGHT ON SOUTH RAILROAD STREET IN PALMYRA, PA. WHEN THE LIGHT TURNED GREEN FOR ME TO GO, I WENT TO RELEASE MY FOOT OFF OF THE BRAKE AND THE VEHICLE JUST COMPLETELY SHUT OFF - IT WAS JUST COMPLETELY DEAD, NOTHING WAS WORKING. I THEN WENT TO PUT MY FOOT BACK ON THE BRAKE, AND I FELT PRESSURE UNDERNEATH THE BRAKE THAT WOULDN'T ALLOW ME TO COMPLETELY PRESS IT DOWN. AFTER A FEW MINUTES I TRIED TURNING MY KEY AND RESTARTING THE CAR, AND IT TURNED BACK ON AND I WAS THANKFULLY ABLE TO DRIVE IT BACK HOME. ON MONDAY, 9/21/2020 I CALLED A TOW TRUCK AND HAD IT TOWED TO LADD-HANFORD IN LEBANON, PA. ON 9/22/2020 KELSEY SHELLEHAMER CALLED ME FROM LADD-HANFORD TO INFORM ME THAT THE CRANKSHAFT SENSOR WAS FAULTY, THAT THERE HAD BEEN RECALLS FOR THE SAME MODEL BUT JUST NOT MY YEAR, SO SHE WAS GOING TO CALL CHRYSLER AND SEE IF THEY WOULD PAY FOR IT ANYWAY. ON 9/23/2020 I RECEIVED ANOTHER CALL FROM KELSEY. SHE STATED THAT SHE SPOKE TO CHRYSLER, THEIR WARRANTY DEPARTMENT AND ALSO MVP, ALL OF WHICH DECLINED RESPONSIBILITY FOR FIXING THE PART.
Additional Notes:
ON TUESDAY, 9/15/2020 I WENT TO TURN ON MY JEEP COMPASS FROM MY DRIVEWAY AND IT WOULD NOT START. HOWEVER THE CHECK ENGINE LIGHT CAME ON. LATER THAT EVENING I TRIED STARTING MY JEEP AGAIN, IT STARTED WITH NO PROBLEM, AND THE CHECK ENGINE LIGHT WAS NOW OFF. ON FRIDAY, 6/18/2020 I TOOK MY VEHICLE TO ADVANCED AUTO WHERE THEY CHECKED MY BATTERY, ALTERNATOR, AND STARTER - ALL 3 ITEMS CAME BACK GOOD. ON MY WAY HOME FROM ADVANCED AUTO I WAS STOPPED AT A TRAFFIC LIGHT ON SOUTH RAILROAD STREET IN PALMYRA, PA. WHEN THE LIGHT TURNED GREEN FOR ME TO GO, I WENT TO RELEASE MY FOOT OFF OF THE BRAKE AND THE VEHICLE JUST COMPLETELY SHUT OFF - IT WAS JUST COMPLETELY DEAD, NOTHING WAS WORKING. I THEN WENT TO PUT MY FOOT BACK ON THE BRAKE, AND I FELT PRESSURE UNDERNEATH THE BRAKE THAT WOULDN'T ALLOW ME TO COMPLETELY PRESS IT DOWN. AFTER A FEW MINUTES I TRIED TURNING MY KEY AND RESTARTING THE CAR, AND IT TURNED BACK ON AND I WAS THANKFULLY ABLE TO DRIVE IT BACK HOME. ON MONDAY, 9/21/2020 I CALLED A TOW TRUCK AND HAD IT TOWED TO LADD-HANFORD IN LEBANON, PA. ON 9/22/2020 KELSEY SHELLEHAMER CALLED ME FROM LADD-HANFORD TO INFORM ME THAT THE CRANKSHAFT SENSOR WAS FAULTY, THAT THERE HAD BEEN RECALLS FOR THE SAME MODEL BUT JUST NOT MY YEAR, SO SHE WAS GOING TO CALL CHRYSLER AND SEE IF THEY WOULD PAY FOR IT ANYWAY. ON 9/23/2020 I RECEIVED ANOTHER CALL FROM KELSEY. SHE STATED THAT SHE SPOKE TO CHRYSLER, THEIR WARRANTY DEPARTMENT AND ALSO MVP, ALL OF WHICH DECLINED RESPONSIBILITY FOR FIXING THE PART.
Mfg Campaign: 11361156
Recall Date: Sep 25, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
ON TUESDAY, 9/15/2020 I WENT TO TURN ON MY JEEP COMPASS FROM MY DRIVEWAY AND IT WOULD NOT START. HOWEVER THE CHECK ENGINE LIGHT CAME ON. LATER THAT EVENING I TRIED STARTING MY JEEP AGAIN, IT STARTED WITH NO PROBLEM, AND THE CHECK ENGINE LIGHT WAS NOW OFF. ON FRIDAY, 6/18/2020 I TOOK MY VEHICLE TO ADVANCED AUTO WHERE THEY CHECKED MY BATTERY, ALTERNATOR, AND STARTER - ALL 3 ITEMS CAME BACK GOOD. ON MY WAY HOME FROM ADVANCED AUTO I WAS STOPPED AT A TRAFFIC LIGHT ON SOUTH RAILROAD STREET IN PALMYRA, PA. WHEN THE LIGHT TURNED GREEN FOR ME TO GO, I WENT TO RELEASE MY FOOT OFF OF THE BRAKE AND THE VEHICLE JUST COMPLETELY SHUT OFF - IT WAS JUST COMPLETELY DEAD, NOTHING WAS WORKING. I THEN WENT TO PUT MY FOOT BACK ON THE BRAKE, AND I FELT PRESSURE UNDERNEATH THE BRAKE THAT WOULDN'T ALLOW ME TO COMPLETELY PRESS IT DOWN. AFTER A FEW MINUTES I TRIED TURNING MY KEY AND RESTARTING THE CAR, AND IT TURNED BACK ON AND I WAS THANKFULLY ABLE TO DRIVE IT BACK HOME. ON MONDAY, 9/21/2020 I CALLED A TOW TRUCK AND HAD IT TOWED TO LADD-HANFORD IN LEBANON, PA. ON 9/22/2020 KELSEY SHELLEHAMER CALLED ME FROM LADD-HANFORD TO INFORM ME THAT THE CRANKSHAFT SENSOR WAS FAULTY, THAT THERE HAD BEEN RECALLS FOR THE SAME MODEL BUT JUST NOT MY YEAR, SO SHE WAS GOING TO CALL CHRYSLER AND SEE IF THEY WOULD PAY FOR IT ANYWAY. ON 9/23/2020 I RECEIVED ANOTHER CALL FROM KELSEY. SHE STATED THAT SHE SPOKE TO CHRYSLER, THEIR WARRANTY DEPARTMENT AND ALSO MVP, ALL OF WHICH DECLINED RESPONSIBILITY FOR FIXING THE PART.
Corrective Action:
ON TUESDAY, 9/15/2020 I WENT TO TURN ON MY JEEP COMPASS FROM MY DRIVEWAY AND IT WOULD NOT START. HOWEVER THE CHECK ENGINE LIGHT CAME ON. LATER THAT EVENING I TRIED STARTING MY JEEP AGAIN, IT STARTED WITH NO PROBLEM, AND THE CHECK ENGINE LIGHT WAS NOW OFF. ON FRIDAY, 6/18/2020 I TOOK MY VEHICLE TO ADVANCED AUTO WHERE THEY CHECKED MY BATTERY, ALTERNATOR, AND STARTER - ALL 3 ITEMS CAME BACK GOOD. ON MY WAY HOME FROM ADVANCED AUTO I WAS STOPPED AT A TRAFFIC LIGHT ON SOUTH RAILROAD STREET IN PALMYRA, PA. WHEN THE LIGHT TURNED GREEN FOR ME TO GO, I WENT TO RELEASE MY FOOT OFF OF THE BRAKE AND THE VEHICLE JUST COMPLETELY SHUT OFF - IT WAS JUST COMPLETELY DEAD, NOTHING WAS WORKING. I THEN WENT TO PUT MY FOOT BACK ON THE BRAKE, AND I FELT PRESSURE UNDERNEATH THE BRAKE THAT WOULDN'T ALLOW ME TO COMPLETELY PRESS IT DOWN. AFTER A FEW MINUTES I TRIED TURNING MY KEY AND RESTARTING THE CAR, AND IT TURNED BACK ON AND I WAS THANKFULLY ABLE TO DRIVE IT BACK HOME. ON MONDAY, 9/21/2020 I CALLED A TOW TRUCK AND HAD IT TOWED TO LADD-HANFORD IN LEBANON, PA. ON 9/22/2020 KELSEY SHELLEHAMER CALLED ME FROM LADD-HANFORD TO INFORM ME THAT THE CRANKSHAFT SENSOR WAS FAULTY, THAT THERE HAD BEEN RECALLS FOR THE SAME MODEL BUT JUST NOT MY YEAR, SO SHE WAS GOING TO CALL CHRYSLER AND SEE IF THEY WOULD PAY FOR IT ANYWAY. ON 9/23/2020 I RECEIVED ANOTHER CALL FROM KELSEY. SHE STATED THAT SHE SPOKE TO CHRYSLER, THEIR WARRANTY DEPARTMENT AND ALSO MVP, ALL OF WHICH DECLINED RESPONSIBILITY FOR FIXING THE PART.
Additional Notes:
ON TUESDAY, 9/15/2020 I WENT TO TURN ON MY JEEP COMPASS FROM MY DRIVEWAY AND IT WOULD NOT START. HOWEVER THE CHECK ENGINE LIGHT CAME ON. LATER THAT EVENING I TRIED STARTING MY JEEP AGAIN, IT STARTED WITH NO PROBLEM, AND THE CHECK ENGINE LIGHT WAS NOW OFF. ON FRIDAY, 6/18/2020 I TOOK MY VEHICLE TO ADVANCED AUTO WHERE THEY CHECKED MY BATTERY, ALTERNATOR, AND STARTER - ALL 3 ITEMS CAME BACK GOOD. ON MY WAY HOME FROM ADVANCED AUTO I WAS STOPPED AT A TRAFFIC LIGHT ON SOUTH RAILROAD STREET IN PALMYRA, PA. WHEN THE LIGHT TURNED GREEN FOR ME TO GO, I WENT TO RELEASE MY FOOT OFF OF THE BRAKE AND THE VEHICLE JUST COMPLETELY SHUT OFF - IT WAS JUST COMPLETELY DEAD, NOTHING WAS WORKING. I THEN WENT TO PUT MY FOOT BACK ON THE BRAKE, AND I FELT PRESSURE UNDERNEATH THE BRAKE THAT WOULDN'T ALLOW ME TO COMPLETELY PRESS IT DOWN. AFTER A FEW MINUTES I TRIED TURNING MY KEY AND RESTARTING THE CAR, AND IT TURNED BACK ON AND I WAS THANKFULLY ABLE TO DRIVE IT BACK HOME. ON MONDAY, 9/21/2020 I CALLED A TOW TRUCK AND HAD IT TOWED TO LADD-HANFORD IN LEBANON, PA. ON 9/22/2020 KELSEY SHELLEHAMER CALLED ME FROM LADD-HANFORD TO INFORM ME THAT THE CRANKSHAFT SENSOR WAS FAULTY, THAT THERE HAD BEEN RECALLS FOR THE SAME MODEL BUT JUST NOT MY YEAR, SO SHE WAS GOING TO CALL CHRYSLER AND SEE IF THEY WOULD PAY FOR IT ANYWAY. ON 9/23/2020 I RECEIVED ANOTHER CALL FROM KELSEY. SHE STATED THAT SHE SPOKE TO CHRYSLER, THEIR WARRANTY DEPARTMENT AND ALSO MVP, ALL OF WHICH DECLINED RESPONSIBILITY FOR FIXING THE PART.
Mfg Campaign: 11361156
Recall Date: Sep 25, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. THE FAILURE WAS INTERMITTENT AND RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE CRANK SHAFT SENSOR HOWEVER, THE FAILURE PERSISTED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. THE FAILURE WAS INTERMITTENT AND RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE CRANK SHAFT SENSOR HOWEVER, THE FAILURE PERSISTED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. THE FAILURE WAS INTERMITTENT AND RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE CRANK SHAFT SENSOR HOWEVER, THE FAILURE PERSISTED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000.
Mfg Campaign: 11355115
Recall Date: Sep 15, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. THE FAILURE WAS INTERMITTENT AND RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE CRANK SHAFT SENSOR HOWEVER, THE FAILURE PERSISTED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. THE FAILURE WAS INTERMITTENT AND RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE CRANK SHAFT SENSOR HOWEVER, THE FAILURE PERSISTED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. THE FAILURE WAS INTERMITTENT AND RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE CRANK SHAFT SENSOR HOWEVER, THE FAILURE PERSISTED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000.
Mfg Campaign: 11355115
Recall Date: Sep 15, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
SHUTS OFF WHILE DRIVING THEN DIFFICULT STARTING AGAIN
Corrective Action:
SHUTS OFF WHILE DRIVING THEN DIFFICULT STARTING AGAIN
Additional Notes:
SHUTS OFF WHILE DRIVING THEN DIFFICULT STARTING AGAIN
Mfg Campaign: 11353714
Recall Date: Sep 8, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
SHUTS OFF WHILE DRIVING THEN DIFFICULT STARTING AGAIN
Corrective Action:
SHUTS OFF WHILE DRIVING THEN DIFFICULT STARTING AGAIN
Additional Notes:
SHUTS OFF WHILE DRIVING THEN DIFFICULT STARTING AGAIN
Mfg Campaign: 11353714
Recall Date: Sep 8, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
THE ENGINE STALLED WITHOUT WARNING FIVE TIMES WHILE DRIVING BETWEEN 8-24-20 AND 8-30-20.THE RPM'S WENT TO 0 AND NO POWER STEERING OR POWER BRAKES. I SPOKE TO TYLER AT LA PORTE CHRYSLER IN LA PORTE, IN AND SET A SERVICE APPOINTMENT. A S89 RECALL HAD BEEN ISSUED, BUT AN INCOMPLETE RECALL HAD BEEN PERFORMED. ONLY TWO OF THREE WIRING HARNESSES HAD BEEN REPLACED. THEY STILL HAVE MY VEHICLE. I DO NOT FEEL SAFE DRIVING IT NOT KNOWING WHEN OR WHERE IT MAY STALL. IT STALLED UNDER A VARIETY OF CIRCUMSTANCES, BUSY THOROUGHFARE OR AT THE ATM.
Corrective Action:
THE ENGINE STALLED WITHOUT WARNING FIVE TIMES WHILE DRIVING BETWEEN 8-24-20 AND 8-30-20.THE RPM'S WENT TO 0 AND NO POWER STEERING OR POWER BRAKES. I SPOKE TO TYLER AT LA PORTE CHRYSLER IN LA PORTE, IN AND SET A SERVICE APPOINTMENT. A S89 RECALL HAD BEEN ISSUED, BUT AN INCOMPLETE RECALL HAD BEEN PERFORMED. ONLY TWO OF THREE WIRING HARNESSES HAD BEEN REPLACED. THEY STILL HAVE MY VEHICLE. I DO NOT FEEL SAFE DRIVING IT NOT KNOWING WHEN OR WHERE IT MAY STALL. IT STALLED UNDER A VARIETY OF CIRCUMSTANCES, BUSY THOROUGHFARE OR AT THE ATM.
Additional Notes:
THE ENGINE STALLED WITHOUT WARNING FIVE TIMES WHILE DRIVING BETWEEN 8-24-20 AND 8-30-20.THE RPM'S WENT TO 0 AND NO POWER STEERING OR POWER BRAKES. I SPOKE TO TYLER AT LA PORTE CHRYSLER IN LA PORTE, IN AND SET A SERVICE APPOINTMENT. A S89 RECALL HAD BEEN ISSUED, BUT AN INCOMPLETE RECALL HAD BEEN PERFORMED. ONLY TWO OF THREE WIRING HARNESSES HAD BEEN REPLACED. THEY STILL HAVE MY VEHICLE. I DO NOT FEEL SAFE DRIVING IT NOT KNOWING WHEN OR WHERE IT MAY STALL. IT STALLED UNDER A VARIETY OF CIRCUMSTANCES, BUSY THOROUGHFARE OR AT THE ATM.
Mfg Campaign: 11353385
Recall Date: Sep 6, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
ABOUT 2 WEEKS AGO AFTER I PUT GAS IN THE CAR THE CHECK ENGINE LIGHT CAME ON WE CHECKED EVERYTHING CANNOT FIGURE OUT ANYTHING WRONG WITH IT THEN THE AIRBAG LIGHTS CAME ON SO WE TOOK THE BATTERY OUT PUT IT BACK IN AND RESET THE LIGHTS. THE CHECK ENGINE LIGHT CAME ON THE NEXT TIME I DROVE IT. ROUGHLY 3 OR 4 DAYS AFTER THAT IT WAS MORNING IT WAS MISTY THE ROADS WERE WET I WENT ABOUT 5 BLOCKS TOOK A RIGHT TURN WENT ANOTHER 5 BLOCKS TOOK A LEFT TURN AND ALL THE SUDDEN ANTI SKID LIGHTS CAME ON THEN THE AIRBAG LIGHT CAME ON AND THEN THE LIGHTNING BOLT LIGHT CAME ON THE CAR HAD NO POWER. SOI PULLED IT OVER AND WE HAD IT TOWED HOME I HAD A DIAGNOSTICS TEST IN IT'S C1221 I BELIEVE WAS THE CODE WE HAVE NOT DRIVE IT SINCE.
Corrective Action:
ABOUT 2 WEEKS AGO AFTER I PUT GAS IN THE CAR THE CHECK ENGINE LIGHT CAME ON WE CHECKED EVERYTHING CANNOT FIGURE OUT ANYTHING WRONG WITH IT THEN THE AIRBAG LIGHTS CAME ON SO WE TOOK THE BATTERY OUT PUT IT BACK IN AND RESET THE LIGHTS. THE CHECK ENGINE LIGHT CAME ON THE NEXT TIME I DROVE IT. ROUGHLY 3 OR 4 DAYS AFTER THAT IT WAS MORNING IT WAS MISTY THE ROADS WERE WET I WENT ABOUT 5 BLOCKS TOOK A RIGHT TURN WENT ANOTHER 5 BLOCKS TOOK A LEFT TURN AND ALL THE SUDDEN ANTI SKID LIGHTS CAME ON THEN THE AIRBAG LIGHT CAME ON AND THEN THE LIGHTNING BOLT LIGHT CAME ON THE CAR HAD NO POWER. SOI PULLED IT OVER AND WE HAD IT TOWED HOME I HAD A DIAGNOSTICS TEST IN IT'S C1221 I BELIEVE WAS THE CODE WE HAVE NOT DRIVE IT SINCE.
Additional Notes:
ABOUT 2 WEEKS AGO AFTER I PUT GAS IN THE CAR THE CHECK ENGINE LIGHT CAME ON WE CHECKED EVERYTHING CANNOT FIGURE OUT ANYTHING WRONG WITH IT THEN THE AIRBAG LIGHTS CAME ON SO WE TOOK THE BATTERY OUT PUT IT BACK IN AND RESET THE LIGHTS. THE CHECK ENGINE LIGHT CAME ON THE NEXT TIME I DROVE IT. ROUGHLY 3 OR 4 DAYS AFTER THAT IT WAS MORNING IT WAS MISTY THE ROADS WERE WET I WENT ABOUT 5 BLOCKS TOOK A RIGHT TURN WENT ANOTHER 5 BLOCKS TOOK A LEFT TURN AND ALL THE SUDDEN ANTI SKID LIGHTS CAME ON THEN THE AIRBAG LIGHT CAME ON AND THEN THE LIGHTNING BOLT LIGHT CAME ON THE CAR HAD NO POWER. SOI PULLED IT OVER AND WE HAD IT TOWED HOME I HAD A DIAGNOSTICS TEST IN IT'S C1221 I BELIEVE WAS THE CODE WE HAVE NOT DRIVE IT SINCE.
Mfg Campaign: 11352451
Recall Date: Sep 1, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
ABOUT 2 WEEKS AGO AFTER I PUT GAS IN THE CAR THE CHECK ENGINE LIGHT CAME ON WE CHECKED EVERYTHING CANNOT FIGURE OUT ANYTHING WRONG WITH IT THEN THE AIRBAG LIGHTS CAME ON SO WE TOOK THE BATTERY OUT PUT IT BACK IN AND RESET THE LIGHTS. THE CHECK ENGINE LIGHT CAME ON THE NEXT TIME I DROVE IT. ROUGHLY 3 OR 4 DAYS AFTER THAT IT WAS MORNING IT WAS MISTY THE ROADS WERE WET I WENT ABOUT 5 BLOCKS TOOK A RIGHT TURN WENT ANOTHER 5 BLOCKS TOOK A LEFT TURN AND ALL THE SUDDEN ANTI SKID LIGHTS CAME ON THEN THE AIRBAG LIGHT CAME ON AND THEN THE LIGHTNING BOLT LIGHT CAME ON THE CAR HAD NO POWER. SOI PULLED IT OVER AND WE HAD IT TOWED HOME I HAD A DIAGNOSTICS TEST IN IT'S C1221 I BELIEVE WAS THE CODE WE HAVE NOT DRIVE IT SINCE.
Corrective Action:
ABOUT 2 WEEKS AGO AFTER I PUT GAS IN THE CAR THE CHECK ENGINE LIGHT CAME ON WE CHECKED EVERYTHING CANNOT FIGURE OUT ANYTHING WRONG WITH IT THEN THE AIRBAG LIGHTS CAME ON SO WE TOOK THE BATTERY OUT PUT IT BACK IN AND RESET THE LIGHTS. THE CHECK ENGINE LIGHT CAME ON THE NEXT TIME I DROVE IT. ROUGHLY 3 OR 4 DAYS AFTER THAT IT WAS MORNING IT WAS MISTY THE ROADS WERE WET I WENT ABOUT 5 BLOCKS TOOK A RIGHT TURN WENT ANOTHER 5 BLOCKS TOOK A LEFT TURN AND ALL THE SUDDEN ANTI SKID LIGHTS CAME ON THEN THE AIRBAG LIGHT CAME ON AND THEN THE LIGHTNING BOLT LIGHT CAME ON THE CAR HAD NO POWER. SOI PULLED IT OVER AND WE HAD IT TOWED HOME I HAD A DIAGNOSTICS TEST IN IT'S C1221 I BELIEVE WAS THE CODE WE HAVE NOT DRIVE IT SINCE.
Additional Notes:
ABOUT 2 WEEKS AGO AFTER I PUT GAS IN THE CAR THE CHECK ENGINE LIGHT CAME ON WE CHECKED EVERYTHING CANNOT FIGURE OUT ANYTHING WRONG WITH IT THEN THE AIRBAG LIGHTS CAME ON SO WE TOOK THE BATTERY OUT PUT IT BACK IN AND RESET THE LIGHTS. THE CHECK ENGINE LIGHT CAME ON THE NEXT TIME I DROVE IT. ROUGHLY 3 OR 4 DAYS AFTER THAT IT WAS MORNING IT WAS MISTY THE ROADS WERE WET I WENT ABOUT 5 BLOCKS TOOK A RIGHT TURN WENT ANOTHER 5 BLOCKS TOOK A LEFT TURN AND ALL THE SUDDEN ANTI SKID LIGHTS CAME ON THEN THE AIRBAG LIGHT CAME ON AND THEN THE LIGHTNING BOLT LIGHT CAME ON THE CAR HAD NO POWER. SOI PULLED IT OVER AND WE HAD IT TOWED HOME I HAD A DIAGNOSTICS TEST IN IT'S C1221 I BELIEVE WAS THE CODE WE HAVE NOT DRIVE IT SINCE.
Mfg Campaign: 11352451
Recall Date: Sep 1, 2020
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
ABOUT 2 WEEKS AGO AFTER I PUT GAS IN THE CAR THE CHECK ENGINE LIGHT CAME ON WE CHECKED EVERYTHING CANNOT FIGURE OUT ANYTHING WRONG WITH IT THEN THE AIRBAG LIGHTS CAME ON SO WE TOOK THE BATTERY OUT PUT IT BACK IN AND RESET THE LIGHTS. THE CHECK ENGINE LIGHT CAME ON THE NEXT TIME I DROVE IT. ROUGHLY 3 OR 4 DAYS AFTER THAT IT WAS MORNING IT WAS MISTY THE ROADS WERE WET I WENT ABOUT 5 BLOCKS TOOK A RIGHT TURN WENT ANOTHER 5 BLOCKS TOOK A LEFT TURN AND ALL THE SUDDEN ANTI SKID LIGHTS CAME ON THEN THE AIRBAG LIGHT CAME ON AND THEN THE LIGHTNING BOLT LIGHT CAME ON THE CAR HAD NO POWER. SOI PULLED IT OVER AND WE HAD IT TOWED HOME I HAD A DIAGNOSTICS TEST IN IT'S C1221 I BELIEVE WAS THE CODE WE HAVE NOT DRIVE IT SINCE.
Corrective Action:
ABOUT 2 WEEKS AGO AFTER I PUT GAS IN THE CAR THE CHECK ENGINE LIGHT CAME ON WE CHECKED EVERYTHING CANNOT FIGURE OUT ANYTHING WRONG WITH IT THEN THE AIRBAG LIGHTS CAME ON SO WE TOOK THE BATTERY OUT PUT IT BACK IN AND RESET THE LIGHTS. THE CHECK ENGINE LIGHT CAME ON THE NEXT TIME I DROVE IT. ROUGHLY 3 OR 4 DAYS AFTER THAT IT WAS MORNING IT WAS MISTY THE ROADS WERE WET I WENT ABOUT 5 BLOCKS TOOK A RIGHT TURN WENT ANOTHER 5 BLOCKS TOOK A LEFT TURN AND ALL THE SUDDEN ANTI SKID LIGHTS CAME ON THEN THE AIRBAG LIGHT CAME ON AND THEN THE LIGHTNING BOLT LIGHT CAME ON THE CAR HAD NO POWER. SOI PULLED IT OVER AND WE HAD IT TOWED HOME I HAD A DIAGNOSTICS TEST IN IT'S C1221 I BELIEVE WAS THE CODE WE HAVE NOT DRIVE IT SINCE.
Additional Notes:
ABOUT 2 WEEKS AGO AFTER I PUT GAS IN THE CAR THE CHECK ENGINE LIGHT CAME ON WE CHECKED EVERYTHING CANNOT FIGURE OUT ANYTHING WRONG WITH IT THEN THE AIRBAG LIGHTS CAME ON SO WE TOOK THE BATTERY OUT PUT IT BACK IN AND RESET THE LIGHTS. THE CHECK ENGINE LIGHT CAME ON THE NEXT TIME I DROVE IT. ROUGHLY 3 OR 4 DAYS AFTER THAT IT WAS MORNING IT WAS MISTY THE ROADS WERE WET I WENT ABOUT 5 BLOCKS TOOK A RIGHT TURN WENT ANOTHER 5 BLOCKS TOOK A LEFT TURN AND ALL THE SUDDEN ANTI SKID LIGHTS CAME ON THEN THE AIRBAG LIGHT CAME ON AND THEN THE LIGHTNING BOLT LIGHT CAME ON THE CAR HAD NO POWER. SOI PULLED IT OVER AND WE HAD IT TOWED HOME I HAD A DIAGNOSTICS TEST IN IT'S C1221 I BELIEVE WAS THE CODE WE HAVE NOT DRIVE IT SINCE.
Mfg Campaign: 11352451
Recall Date: Sep 1, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
CAR WILL NOT START, HAS POWER BUT NO TURNOVER, NO CRANK. IT HAPPENS RANDOMLY, HAVE HAD BATTERY, ALTERNATOR AND STARTER CHECKED, IGNITION AND KEYS BUT NO CODES KICKING OUT. DEALER HAS BEEN ABLE TO REPLICATE ISSUE HOWEVER NO IDEA WHAT THE CAUSE IS. THERE ISN'T A SPECIFIC TIME OR REASON IT JUST HAPPENS. SOMETIMES YOU CAN JUST SHUT IT OFF AND TRY AGAIN AND IT STARTS AND SOMETIMES IT LETS ME SIT FOR 15 - 30 MIN BEFORE IT STARTS. CURRENTLY THE CAR IS BACK AT THE DEALERSHIP BUT THEY HAVE NO CLUE.
Corrective Action:
CAR WILL NOT START, HAS POWER BUT NO TURNOVER, NO CRANK. IT HAPPENS RANDOMLY, HAVE HAD BATTERY, ALTERNATOR AND STARTER CHECKED, IGNITION AND KEYS BUT NO CODES KICKING OUT. DEALER HAS BEEN ABLE TO REPLICATE ISSUE HOWEVER NO IDEA WHAT THE CAUSE IS. THERE ISN'T A SPECIFIC TIME OR REASON IT JUST HAPPENS. SOMETIMES YOU CAN JUST SHUT IT OFF AND TRY AGAIN AND IT STARTS AND SOMETIMES IT LETS ME SIT FOR 15 - 30 MIN BEFORE IT STARTS. CURRENTLY THE CAR IS BACK AT THE DEALERSHIP BUT THEY HAVE NO CLUE.
Additional Notes:
CAR WILL NOT START, HAS POWER BUT NO TURNOVER, NO CRANK. IT HAPPENS RANDOMLY, HAVE HAD BATTERY, ALTERNATOR AND STARTER CHECKED, IGNITION AND KEYS BUT NO CODES KICKING OUT. DEALER HAS BEEN ABLE TO REPLICATE ISSUE HOWEVER NO IDEA WHAT THE CAUSE IS. THERE ISN'T A SPECIFIC TIME OR REASON IT JUST HAPPENS. SOMETIMES YOU CAN JUST SHUT IT OFF AND TRY AGAIN AND IT STARTS AND SOMETIMES IT LETS ME SIT FOR 15 - 30 MIN BEFORE IT STARTS. CURRENTLY THE CAR IS BACK AT THE DEALERSHIP BUT THEY HAVE NO CLUE.
Mfg Campaign: 11352589
Recall Date: Sep 1, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2016 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED RESULTING IN A LOSS OF POWER STEERING ASSIST. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE RESUMED NORMAL OPERATION AFTER THE VEHICLE WAS TURNED OFF FOR 5 MINUTES AND RESTARTED. THE VEHICLE WAS TAKEN TO LOCAL DEALER RAY PRICE CHRYSLER DODGE JEEP RAM LOCATED AT 2969 PA-940 SUITE C, MT POCONO, PA 18344, WHERE THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE HAD NOT BEEN DIAGNOSED NOR REPAIRED AS OF YET. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND FILED A CASE. THE FAILURE MILEAGE WAS APPROXIMATELY 57,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED RESULTING IN A LOSS OF POWER STEERING ASSIST. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE RESUMED NORMAL OPERATION AFTER THE VEHICLE WAS TURNED OFF FOR 5 MINUTES AND RESTARTED. THE VEHICLE WAS TAKEN TO LOCAL DEALER RAY PRICE CHRYSLER DODGE JEEP RAM LOCATED AT 2969 PA-940 SUITE C, MT POCONO, PA 18344, WHERE THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE HAD NOT BEEN DIAGNOSED NOR REPAIRED AS OF YET. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND FILED A CASE. THE FAILURE MILEAGE WAS APPROXIMATELY 57,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED RESULTING IN A LOSS OF POWER STEERING ASSIST. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE RESUMED NORMAL OPERATION AFTER THE VEHICLE WAS TURNED OFF FOR 5 MINUTES AND RESTARTED. THE VEHICLE WAS TAKEN TO LOCAL DEALER RAY PRICE CHRYSLER DODGE JEEP RAM LOCATED AT 2969 PA-940 SUITE C, MT POCONO, PA 18344, WHERE THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE HAD NOT BEEN DIAGNOSED NOR REPAIRED AS OF YET. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND FILED A CASE. THE FAILURE MILEAGE WAS APPROXIMATELY 57,000.
Mfg Campaign: 11350926
Recall Date: Aug 24, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED RESULTING IN A LOSS OF POWER STEERING ASSIST. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE RESUMED NORMAL OPERATION AFTER THE VEHICLE WAS TURNED OFF FOR 5 MINUTES AND RESTARTED. THE VEHICLE WAS TAKEN TO LOCAL DEALER RAY PRICE CHRYSLER DODGE JEEP RAM LOCATED AT 2969 PA-940 SUITE C, MT POCONO, PA 18344, WHERE THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE HAD NOT BEEN DIAGNOSED NOR REPAIRED AS OF YET. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND FILED A CASE. THE FAILURE MILEAGE WAS APPROXIMATELY 57,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED RESULTING IN A LOSS OF POWER STEERING ASSIST. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE RESUMED NORMAL OPERATION AFTER THE VEHICLE WAS TURNED OFF FOR 5 MINUTES AND RESTARTED. THE VEHICLE WAS TAKEN TO LOCAL DEALER RAY PRICE CHRYSLER DODGE JEEP RAM LOCATED AT 2969 PA-940 SUITE C, MT POCONO, PA 18344, WHERE THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE HAD NOT BEEN DIAGNOSED NOR REPAIRED AS OF YET. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND FILED A CASE. THE FAILURE MILEAGE WAS APPROXIMATELY 57,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED RESULTING IN A LOSS OF POWER STEERING ASSIST. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE RESUMED NORMAL OPERATION AFTER THE VEHICLE WAS TURNED OFF FOR 5 MINUTES AND RESTARTED. THE VEHICLE WAS TAKEN TO LOCAL DEALER RAY PRICE CHRYSLER DODGE JEEP RAM LOCATED AT 2969 PA-940 SUITE C, MT POCONO, PA 18344, WHERE THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE HAD NOT BEEN DIAGNOSED NOR REPAIRED AS OF YET. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND FILED A CASE. THE FAILURE MILEAGE WAS APPROXIMATELY 57,000.
Mfg Campaign: 11350926
Recall Date: Aug 24, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
OUR VEHICLE ACTS AS IF IT HAS AN ELECTRICAL PROBLEM, RADIO NO LONGER WORKS BUT CLOCK DOES, ENGINE CRACK SHAFT MAKES IT HARD FOR VEHICLE TO START. CAR WAS CHECKED FOR BATTER, ALTERNATOR AND STARTER AND CHECK OUT ALL GOOD. IT STRUGGLES TO START JUST STARTED A FEW WEEKS AGO. IT TAKES ALOT TO BUILD SPEED SOMETIMES AND STALLS SOMETIMES ACTING AS IF IT WANTS TO CUT OFF.
Corrective Action:
OUR VEHICLE ACTS AS IF IT HAS AN ELECTRICAL PROBLEM, RADIO NO LONGER WORKS BUT CLOCK DOES, ENGINE CRACK SHAFT MAKES IT HARD FOR VEHICLE TO START. CAR WAS CHECKED FOR BATTER, ALTERNATOR AND STARTER AND CHECK OUT ALL GOOD. IT STRUGGLES TO START JUST STARTED A FEW WEEKS AGO. IT TAKES ALOT TO BUILD SPEED SOMETIMES AND STALLS SOMETIMES ACTING AS IF IT WANTS TO CUT OFF.
Additional Notes:
OUR VEHICLE ACTS AS IF IT HAS AN ELECTRICAL PROBLEM, RADIO NO LONGER WORKS BUT CLOCK DOES, ENGINE CRACK SHAFT MAKES IT HARD FOR VEHICLE TO START. CAR WAS CHECKED FOR BATTER, ALTERNATOR AND STARTER AND CHECK OUT ALL GOOD. IT STRUGGLES TO START JUST STARTED A FEW WEEKS AGO. IT TAKES ALOT TO BUILD SPEED SOMETIMES AND STALLS SOMETIMES ACTING AS IF IT WANTS TO CUT OFF.
Mfg Campaign: 11348902
Recall Date: Aug 12, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
OUR VEHICLE ACTS AS IF IT HAS AN ELECTRICAL PROBLEM, RADIO NO LONGER WORKS BUT CLOCK DOES, ENGINE CRACK SHAFT MAKES IT HARD FOR VEHICLE TO START. CAR WAS CHECKED FOR BATTER, ALTERNATOR AND STARTER AND CHECK OUT ALL GOOD. IT STRUGGLES TO START JUST STARTED A FEW WEEKS AGO. IT TAKES ALOT TO BUILD SPEED SOMETIMES AND STALLS SOMETIMES ACTING AS IF IT WANTS TO CUT OFF.
Corrective Action:
OUR VEHICLE ACTS AS IF IT HAS AN ELECTRICAL PROBLEM, RADIO NO LONGER WORKS BUT CLOCK DOES, ENGINE CRACK SHAFT MAKES IT HARD FOR VEHICLE TO START. CAR WAS CHECKED FOR BATTER, ALTERNATOR AND STARTER AND CHECK OUT ALL GOOD. IT STRUGGLES TO START JUST STARTED A FEW WEEKS AGO. IT TAKES ALOT TO BUILD SPEED SOMETIMES AND STALLS SOMETIMES ACTING AS IF IT WANTS TO CUT OFF.
Additional Notes:
OUR VEHICLE ACTS AS IF IT HAS AN ELECTRICAL PROBLEM, RADIO NO LONGER WORKS BUT CLOCK DOES, ENGINE CRACK SHAFT MAKES IT HARD FOR VEHICLE TO START. CAR WAS CHECKED FOR BATTER, ALTERNATOR AND STARTER AND CHECK OUT ALL GOOD. IT STRUGGLES TO START JUST STARTED A FEW WEEKS AGO. IT TAKES ALOT TO BUILD SPEED SOMETIMES AND STALLS SOMETIMES ACTING AS IF IT WANTS TO CUT OFF.
Mfg Campaign: 11348902
Recall Date: Aug 12, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
OUR VEHICLE ACTS AS IF IT HAS AN ELECTRICAL PROBLEM, RADIO NO LONGER WORKS BUT CLOCK DOES, ENGINE CRACK SHAFT MAKES IT HARD FOR VEHICLE TO START. CAR WAS CHECKED FOR BATTER, ALTERNATOR AND STARTER AND CHECK OUT ALL GOOD. IT STRUGGLES TO START JUST STARTED A FEW WEEKS AGO. IT TAKES ALOT TO BUILD SPEED SOMETIMES AND STALLS SOMETIMES ACTING AS IF IT WANTS TO CUT OFF.
Corrective Action:
OUR VEHICLE ACTS AS IF IT HAS AN ELECTRICAL PROBLEM, RADIO NO LONGER WORKS BUT CLOCK DOES, ENGINE CRACK SHAFT MAKES IT HARD FOR VEHICLE TO START. CAR WAS CHECKED FOR BATTER, ALTERNATOR AND STARTER AND CHECK OUT ALL GOOD. IT STRUGGLES TO START JUST STARTED A FEW WEEKS AGO. IT TAKES ALOT TO BUILD SPEED SOMETIMES AND STALLS SOMETIMES ACTING AS IF IT WANTS TO CUT OFF.
Additional Notes:
OUR VEHICLE ACTS AS IF IT HAS AN ELECTRICAL PROBLEM, RADIO NO LONGER WORKS BUT CLOCK DOES, ENGINE CRACK SHAFT MAKES IT HARD FOR VEHICLE TO START. CAR WAS CHECKED FOR BATTER, ALTERNATOR AND STARTER AND CHECK OUT ALL GOOD. IT STRUGGLES TO START JUST STARTED A FEW WEEKS AGO. IT TAKES ALOT TO BUILD SPEED SOMETIMES AND STALLS SOMETIMES ACTING AS IF IT WANTS TO CUT OFF.
Mfg Campaign: 11348902
Recall Date: Aug 12, 2020
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