Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Journey, Jeep Compass, and Jeep Patriot vehicles manufactured May 9, 2016, to July 15, 2016. The crankshaft or camshaft sensor may only work intermittently, causing the engine to stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S89
Recall Date: Dec 16, 2016
Consumer Complaints
414 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
SOMETIMES WHEN DRIVING IT STUTTERS AND ACTS LIKE IT CAN'T CATCH UP TO THE SPEED THAT I'M GOING.
Corrective Action:
SOMETIMES WHEN DRIVING IT STUTTERS AND ACTS LIKE IT CAN'T CATCH UP TO THE SPEED THAT I'M GOING.
Additional Notes:
SOMETIMES WHEN DRIVING IT STUTTERS AND ACTS LIKE IT CAN'T CATCH UP TO THE SPEED THAT I'M GOING.
Mfg Campaign: 11162393
Recall Date: Dec 19, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
SOMETIMES WHEN DRIVING IT STUTTERS AND ACTS LIKE IT CAN'T CATCH UP TO THE SPEED THAT I'M GOING.
Corrective Action:
SOMETIMES WHEN DRIVING IT STUTTERS AND ACTS LIKE IT CAN'T CATCH UP TO THE SPEED THAT I'M GOING.
Additional Notes:
SOMETIMES WHEN DRIVING IT STUTTERS AND ACTS LIKE IT CAN'T CATCH UP TO THE SPEED THAT I'M GOING.
Mfg Campaign: 11162393
Recall Date: Dec 19, 2018
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
SOMETIMES WHEN DRIVING IT STUTTERS AND ACTS LIKE IT CAN'T CATCH UP TO THE SPEED THAT I'M GOING.
Corrective Action:
SOMETIMES WHEN DRIVING IT STUTTERS AND ACTS LIKE IT CAN'T CATCH UP TO THE SPEED THAT I'M GOING.
Additional Notes:
SOMETIMES WHEN DRIVING IT STUTTERS AND ACTS LIKE IT CAN'T CATCH UP TO THE SPEED THAT I'M GOING.
Mfg Campaign: 11162393
Recall Date: Dec 19, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY VEHICLE IS STALLING AND JERKING WHEN I'M DRIVING NO INDICATOR LIGHTS ARE ON.
Corrective Action:
MY VEHICLE IS STALLING AND JERKING WHEN I'M DRIVING NO INDICATOR LIGHTS ARE ON.
Additional Notes:
MY VEHICLE IS STALLING AND JERKING WHEN I'M DRIVING NO INDICATOR LIGHTS ARE ON.
Mfg Campaign: 11162209
Recall Date: Dec 18, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
MY VEHICLE IS STALLING AND JERKING WHEN I'M DRIVING NO INDICATOR LIGHTS ARE ON.
Corrective Action:
MY VEHICLE IS STALLING AND JERKING WHEN I'M DRIVING NO INDICATOR LIGHTS ARE ON.
Additional Notes:
MY VEHICLE IS STALLING AND JERKING WHEN I'M DRIVING NO INDICATOR LIGHTS ARE ON.
Mfg Campaign: 11162209
Recall Date: Dec 18, 2018
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
CAR JERKS WHEN ACCELERATING AFTER MAKING A TURNS
Corrective Action:
CAR JERKS WHEN ACCELERATING AFTER MAKING A TURNS
Additional Notes:
CAR JERKS WHEN ACCELERATING AFTER MAKING A TURNS
Mfg Campaign: 11161227
Recall Date: Dec 13, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
AS A MOTHER OF THREE CHILDREN, THE YOUNGEST ONLY BEING TWO YEARS OLD, I DO NOT FEEL SAFE DRIVING MY 2016 JEEP COMPASS. EVERY SINGLE TIME I DRIVE THE VEHICLE THE MOTOR RANDOMLY STALLS OUT WHILE DRIVING SEVERAL DIFFERENT TIMES. MY CAR IS VERY WELL MAINTAINED AND DRIVEN EASILY AND EVEN WITH THE GAS PEDAL UNDER LIGHT LOAD IT STALLS OUT LEAVING ME IMMOBILE OR THE VEHICLE MISFIRING AND JERKING FORWARD VIOLENTLY STRUGGLING TO DRIVE WHICH PUTS MY CHILDREN AND I IN DANGEROUS OR POTENTIALLY DEADLY SITUATIONS. THIS HAPPENS ALL THE TIME. THIS IS DUE TO A BAD CRANKSHAFT POSITION SENSOR AND OR BAD WIRING FROM THE FACTORY. WHEN I TYPE MY VIN NUMBER INTO THE NHTSA WEBSITE FOR RECALLS IT SAYS MY VEHICLE HAS NO ACTIVE RECALLS. THERE ARE SEVERAL OTHER JEEP COMPASS'S OF THE SAME YEAR AND MODEL WITH THIS EXACT ISSUE UNDER RECALL AND MY VEHICLE NEEDS TO BE INCLUDED IN THAT RECALL AS WELL. MY CAR IS ONLY TWO YEARS OLD IT SHOULD BE A RELATIVELY SAFE AND RELIABLE VEHICLE NOT SOMETHING I WORKED SO HARD TO BUY AND AN AFFRAID TO DRIVE.
Corrective Action:
AS A MOTHER OF THREE CHILDREN, THE YOUNGEST ONLY BEING TWO YEARS OLD, I DO NOT FEEL SAFE DRIVING MY 2016 JEEP COMPASS. EVERY SINGLE TIME I DRIVE THE VEHICLE THE MOTOR RANDOMLY STALLS OUT WHILE DRIVING SEVERAL DIFFERENT TIMES. MY CAR IS VERY WELL MAINTAINED AND DRIVEN EASILY AND EVEN WITH THE GAS PEDAL UNDER LIGHT LOAD IT STALLS OUT LEAVING ME IMMOBILE OR THE VEHICLE MISFIRING AND JERKING FORWARD VIOLENTLY STRUGGLING TO DRIVE WHICH PUTS MY CHILDREN AND I IN DANGEROUS OR POTENTIALLY DEADLY SITUATIONS. THIS HAPPENS ALL THE TIME. THIS IS DUE TO A BAD CRANKSHAFT POSITION SENSOR AND OR BAD WIRING FROM THE FACTORY. WHEN I TYPE MY VIN NUMBER INTO THE NHTSA WEBSITE FOR RECALLS IT SAYS MY VEHICLE HAS NO ACTIVE RECALLS. THERE ARE SEVERAL OTHER JEEP COMPASS'S OF THE SAME YEAR AND MODEL WITH THIS EXACT ISSUE UNDER RECALL AND MY VEHICLE NEEDS TO BE INCLUDED IN THAT RECALL AS WELL. MY CAR IS ONLY TWO YEARS OLD IT SHOULD BE A RELATIVELY SAFE AND RELIABLE VEHICLE NOT SOMETHING I WORKED SO HARD TO BUY AND AN AFFRAID TO DRIVE.
Additional Notes:
AS A MOTHER OF THREE CHILDREN, THE YOUNGEST ONLY BEING TWO YEARS OLD, I DO NOT FEEL SAFE DRIVING MY 2016 JEEP COMPASS. EVERY SINGLE TIME I DRIVE THE VEHICLE THE MOTOR RANDOMLY STALLS OUT WHILE DRIVING SEVERAL DIFFERENT TIMES. MY CAR IS VERY WELL MAINTAINED AND DRIVEN EASILY AND EVEN WITH THE GAS PEDAL UNDER LIGHT LOAD IT STALLS OUT LEAVING ME IMMOBILE OR THE VEHICLE MISFIRING AND JERKING FORWARD VIOLENTLY STRUGGLING TO DRIVE WHICH PUTS MY CHILDREN AND I IN DANGEROUS OR POTENTIALLY DEADLY SITUATIONS. THIS HAPPENS ALL THE TIME. THIS IS DUE TO A BAD CRANKSHAFT POSITION SENSOR AND OR BAD WIRING FROM THE FACTORY. WHEN I TYPE MY VIN NUMBER INTO THE NHTSA WEBSITE FOR RECALLS IT SAYS MY VEHICLE HAS NO ACTIVE RECALLS. THERE ARE SEVERAL OTHER JEEP COMPASS'S OF THE SAME YEAR AND MODEL WITH THIS EXACT ISSUE UNDER RECALL AND MY VEHICLE NEEDS TO BE INCLUDED IN THAT RECALL AS WELL. MY CAR IS ONLY TWO YEARS OLD IT SHOULD BE A RELATIVELY SAFE AND RELIABLE VEHICLE NOT SOMETHING I WORKED SO HARD TO BUY AND AN AFFRAID TO DRIVE.
Mfg Campaign: 11160762
Recall Date: Dec 11, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
CRANK SHAFT SENSOR , CAR STALLS, FIRST STARTED IN JULY 2018...CHECK ENGINE LIGHT CAME ON AND THREW BACK CODE FOR CRANK SHAFT SENSOR
Corrective Action:
CRANK SHAFT SENSOR , CAR STALLS, FIRST STARTED IN JULY 2018...CHECK ENGINE LIGHT CAME ON AND THREW BACK CODE FOR CRANK SHAFT SENSOR
Additional Notes:
CRANK SHAFT SENSOR , CAR STALLS, FIRST STARTED IN JULY 2018...CHECK ENGINE LIGHT CAME ON AND THREW BACK CODE FOR CRANK SHAFT SENSOR
Mfg Campaign: 11156127
Recall Date: Dec 5, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
MY JEEP COMPASS 2016 HAD BEEN TO THE MECHANIC IN 2 DIFFERENT GARAGES. FOR 60 DAYS I'VE EXPERIENCED ENGINE SHUT OFF WHILE IN MOTION. THERE WAS NO WARNING, NO ENGINE LIGHT. NO WARNING WHAT SO EVER. THIS SITUATION WAS VERY DANGEROUS AS MY CAR WOULD LOSE POWER IN THE MIDDLE OF THE 4 WAY INTERSECTION, IT WOULD SHUT OFF ON THE FREEWAY. STALL OUT AND SHUT OFF AT STOP LIGHTS. I WAS AFRAID OF DRIVING MY CAR BUT I HAD TO GET TO WORK WHICH WAS 30 MILES AWAY FROM MY HOME. 2 MECHANICS TOLD ME THAT THE ENGINE ON DIAGNOSTIC TESTING SHOWED NO CODES, THEY DID NOT KNOW WHAT WAS WRONG WITH IT. FINALLY A MECHANIC LOOKED AT MY RESEARCH AND AGREED TO REPLACE THE CRANKSHAFT SENSOR WHICH HAD BEEN RECALLED ON 2016 COMPASS JEEP BUT MY VIN WAS NOT UNDER THE RECALL (WHY) AFTER THIS SENSOR WAS REPLACED THE CAR DROVE PERFECTLY, NO MORE STALLED ENGINE AND SHUT OFF WHILE DRIVING. I BELEIVE THAT JEEP CHRYSLER SHOULD PAY FOR THIS REPAIR AS IT IS A 2016 JEEP COMPASS AND THEY HAVE FIXED OTHERS. I WILL NEVER BUY A JEEP OR CHRYSLER. MOST SCARY CAR PROBLEM I EVER ENCOUNTERED. I AM A 55 YEAR OLD DRIVER, HAVING DRIVEN OVER A MILLION MILES IN MY LIFE TIME. TO HAVE A CAR SHUT OFF ITS ENGINE IN MID FLIGHT IS VERY DANGEROUS. HOPE THIS WILL HELP OTHERS UNDERSTAND WHAT IS HAPPENING IF THEY OWN A JEEP.
Corrective Action:
MY JEEP COMPASS 2016 HAD BEEN TO THE MECHANIC IN 2 DIFFERENT GARAGES. FOR 60 DAYS I'VE EXPERIENCED ENGINE SHUT OFF WHILE IN MOTION. THERE WAS NO WARNING, NO ENGINE LIGHT. NO WARNING WHAT SO EVER. THIS SITUATION WAS VERY DANGEROUS AS MY CAR WOULD LOSE POWER IN THE MIDDLE OF THE 4 WAY INTERSECTION, IT WOULD SHUT OFF ON THE FREEWAY. STALL OUT AND SHUT OFF AT STOP LIGHTS. I WAS AFRAID OF DRIVING MY CAR BUT I HAD TO GET TO WORK WHICH WAS 30 MILES AWAY FROM MY HOME. 2 MECHANICS TOLD ME THAT THE ENGINE ON DIAGNOSTIC TESTING SHOWED NO CODES, THEY DID NOT KNOW WHAT WAS WRONG WITH IT. FINALLY A MECHANIC LOOKED AT MY RESEARCH AND AGREED TO REPLACE THE CRANKSHAFT SENSOR WHICH HAD BEEN RECALLED ON 2016 COMPASS JEEP BUT MY VIN WAS NOT UNDER THE RECALL (WHY) AFTER THIS SENSOR WAS REPLACED THE CAR DROVE PERFECTLY, NO MORE STALLED ENGINE AND SHUT OFF WHILE DRIVING. I BELEIVE THAT JEEP CHRYSLER SHOULD PAY FOR THIS REPAIR AS IT IS A 2016 JEEP COMPASS AND THEY HAVE FIXED OTHERS. I WILL NEVER BUY A JEEP OR CHRYSLER. MOST SCARY CAR PROBLEM I EVER ENCOUNTERED. I AM A 55 YEAR OLD DRIVER, HAVING DRIVEN OVER A MILLION MILES IN MY LIFE TIME. TO HAVE A CAR SHUT OFF ITS ENGINE IN MID FLIGHT IS VERY DANGEROUS. HOPE THIS WILL HELP OTHERS UNDERSTAND WHAT IS HAPPENING IF THEY OWN A JEEP.
Additional Notes:
MY JEEP COMPASS 2016 HAD BEEN TO THE MECHANIC IN 2 DIFFERENT GARAGES. FOR 60 DAYS I'VE EXPERIENCED ENGINE SHUT OFF WHILE IN MOTION. THERE WAS NO WARNING, NO ENGINE LIGHT. NO WARNING WHAT SO EVER. THIS SITUATION WAS VERY DANGEROUS AS MY CAR WOULD LOSE POWER IN THE MIDDLE OF THE 4 WAY INTERSECTION, IT WOULD SHUT OFF ON THE FREEWAY. STALL OUT AND SHUT OFF AT STOP LIGHTS. I WAS AFRAID OF DRIVING MY CAR BUT I HAD TO GET TO WORK WHICH WAS 30 MILES AWAY FROM MY HOME. 2 MECHANICS TOLD ME THAT THE ENGINE ON DIAGNOSTIC TESTING SHOWED NO CODES, THEY DID NOT KNOW WHAT WAS WRONG WITH IT. FINALLY A MECHANIC LOOKED AT MY RESEARCH AND AGREED TO REPLACE THE CRANKSHAFT SENSOR WHICH HAD BEEN RECALLED ON 2016 COMPASS JEEP BUT MY VIN WAS NOT UNDER THE RECALL (WHY) AFTER THIS SENSOR WAS REPLACED THE CAR DROVE PERFECTLY, NO MORE STALLED ENGINE AND SHUT OFF WHILE DRIVING. I BELEIVE THAT JEEP CHRYSLER SHOULD PAY FOR THIS REPAIR AS IT IS A 2016 JEEP COMPASS AND THEY HAVE FIXED OTHERS. I WILL NEVER BUY A JEEP OR CHRYSLER. MOST SCARY CAR PROBLEM I EVER ENCOUNTERED. I AM A 55 YEAR OLD DRIVER, HAVING DRIVEN OVER A MILLION MILES IN MY LIFE TIME. TO HAVE A CAR SHUT OFF ITS ENGINE IN MID FLIGHT IS VERY DANGEROUS. HOPE THIS WILL HELP OTHERS UNDERSTAND WHAT IS HAPPENING IF THEY OWN A JEEP.
Mfg Campaign: 11153641
Recall Date: Nov 25, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
RECALL ON 2016 JEEP COMPASS FROM MAY 9TH- JULY 15 THE CRANKSHAFT , CAMSHAFT SENSOR MAY ONLY WORK INTERMITTINGLY CAUSING ENGINE TO STALL. AT 67,000 MILES MY CAR WHICH ALWAYS RAN VERY WELL STALLED, "ENGINE SHUT OFF IN MID FLIGHT" I WAS DRIVING UP A HILL, SLOWED TO STOP AND TURN RIGHT WHEN THE ENGINE DIED, COMPLETELY SHUT OFF. I PUT JEEP IN PARK. TIRED TO RESTART WHICH IT DID NOT RESTART AND I WAITED AN HOUR FOR THE TRIPLE AAA. WE BROUGHT IT TO A MECHANIC WHO TOLD ME HE COULD NOT FIND ANYTHING WRONG WITH IT AS THE DIAGNOSTIC TESTS SHOWED NOTHING , HE STARTED IT AND CLAIMED HE DROVE DOWN THE RODE AND BACK AND IT WAS FINE. I PICKED UP MY JEEP AND DROVE IT HOME BUT WAS AFRAID TO DRIVE IT ANYWHERE. I CALLED MECHANIC NUMBER 2 WHO TOOK A LOOK AT IT AND TOLD ME HIS DIAGNOSTIC EQUIPMENT SHOWED NO CODE, HE DROVE IT AND COULD NOT REPRODUCE THE PROBLEM HE REPAIRED THE THROTTLE BODY REPLACE IT AND CLEANED IAC VALVE AND MASS AIR FLOW SENSORS. TOLD ME IT WAS FINE SHOULD BE OK TO DRIVE. I DROVE IT OFF THE LOT NOT MORE THAN 15 MILES AS I WAS TURNING RIGHT SLOWING DOWN THEN ACCELERATING IT STALLED IN MID FLIGHT CAR ENGINE DIED. I PUT FLASHERS ON AND PUT CAR IN PARK, THEN 2 MINUTES LATER IT STARTED AND I DROVE HOME. THERE IS SOMETHING VERY SERIOUSLY WRONG WITH THIS JEEP IT COULD EASILY BE INVOLVED IN A COLLISION AS IT IS UNPREDICTABLE WHEN IT WILL STOP, ENGINE DIES. I WILL TAKE IT BACK TO MECHANIC NUMBER 2 FOR A SECOND EVALUATION. I HAVE CALLED THE DEALER. THEY TOLD ME THEY WOULD CHARGE ME FOR DIAGNOSTIC TESTING AND IF NO PROBLEM I WOULD HAVE TO PAY THEM $117 FOR THE HOUR THEY WOULD PUT THE MECHANIC ON IT TO CHECK IT.
Corrective Action:
RECALL ON 2016 JEEP COMPASS FROM MAY 9TH- JULY 15 THE CRANKSHAFT , CAMSHAFT SENSOR MAY ONLY WORK INTERMITTINGLY CAUSING ENGINE TO STALL. AT 67,000 MILES MY CAR WHICH ALWAYS RAN VERY WELL STALLED, "ENGINE SHUT OFF IN MID FLIGHT" I WAS DRIVING UP A HILL, SLOWED TO STOP AND TURN RIGHT WHEN THE ENGINE DIED, COMPLETELY SHUT OFF. I PUT JEEP IN PARK. TIRED TO RESTART WHICH IT DID NOT RESTART AND I WAITED AN HOUR FOR THE TRIPLE AAA. WE BROUGHT IT TO A MECHANIC WHO TOLD ME HE COULD NOT FIND ANYTHING WRONG WITH IT AS THE DIAGNOSTIC TESTS SHOWED NOTHING , HE STARTED IT AND CLAIMED HE DROVE DOWN THE RODE AND BACK AND IT WAS FINE. I PICKED UP MY JEEP AND DROVE IT HOME BUT WAS AFRAID TO DRIVE IT ANYWHERE. I CALLED MECHANIC NUMBER 2 WHO TOOK A LOOK AT IT AND TOLD ME HIS DIAGNOSTIC EQUIPMENT SHOWED NO CODE, HE DROVE IT AND COULD NOT REPRODUCE THE PROBLEM HE REPAIRED THE THROTTLE BODY REPLACE IT AND CLEANED IAC VALVE AND MASS AIR FLOW SENSORS. TOLD ME IT WAS FINE SHOULD BE OK TO DRIVE. I DROVE IT OFF THE LOT NOT MORE THAN 15 MILES AS I WAS TURNING RIGHT SLOWING DOWN THEN ACCELERATING IT STALLED IN MID FLIGHT CAR ENGINE DIED. I PUT FLASHERS ON AND PUT CAR IN PARK, THEN 2 MINUTES LATER IT STARTED AND I DROVE HOME. THERE IS SOMETHING VERY SERIOUSLY WRONG WITH THIS JEEP IT COULD EASILY BE INVOLVED IN A COLLISION AS IT IS UNPREDICTABLE WHEN IT WILL STOP, ENGINE DIES. I WILL TAKE IT BACK TO MECHANIC NUMBER 2 FOR A SECOND EVALUATION. I HAVE CALLED THE DEALER. THEY TOLD ME THEY WOULD CHARGE ME FOR DIAGNOSTIC TESTING AND IF NO PROBLEM I WOULD HAVE TO PAY THEM $117 FOR THE HOUR THEY WOULD PUT THE MECHANIC ON IT TO CHECK IT.
Additional Notes:
RECALL ON 2016 JEEP COMPASS FROM MAY 9TH- JULY 15 THE CRANKSHAFT , CAMSHAFT SENSOR MAY ONLY WORK INTERMITTINGLY CAUSING ENGINE TO STALL. AT 67,000 MILES MY CAR WHICH ALWAYS RAN VERY WELL STALLED, "ENGINE SHUT OFF IN MID FLIGHT" I WAS DRIVING UP A HILL, SLOWED TO STOP AND TURN RIGHT WHEN THE ENGINE DIED, COMPLETELY SHUT OFF. I PUT JEEP IN PARK. TIRED TO RESTART WHICH IT DID NOT RESTART AND I WAITED AN HOUR FOR THE TRIPLE AAA. WE BROUGHT IT TO A MECHANIC WHO TOLD ME HE COULD NOT FIND ANYTHING WRONG WITH IT AS THE DIAGNOSTIC TESTS SHOWED NOTHING , HE STARTED IT AND CLAIMED HE DROVE DOWN THE RODE AND BACK AND IT WAS FINE. I PICKED UP MY JEEP AND DROVE IT HOME BUT WAS AFRAID TO DRIVE IT ANYWHERE. I CALLED MECHANIC NUMBER 2 WHO TOOK A LOOK AT IT AND TOLD ME HIS DIAGNOSTIC EQUIPMENT SHOWED NO CODE, HE DROVE IT AND COULD NOT REPRODUCE THE PROBLEM HE REPAIRED THE THROTTLE BODY REPLACE IT AND CLEANED IAC VALVE AND MASS AIR FLOW SENSORS. TOLD ME IT WAS FINE SHOULD BE OK TO DRIVE. I DROVE IT OFF THE LOT NOT MORE THAN 15 MILES AS I WAS TURNING RIGHT SLOWING DOWN THEN ACCELERATING IT STALLED IN MID FLIGHT CAR ENGINE DIED. I PUT FLASHERS ON AND PUT CAR IN PARK, THEN 2 MINUTES LATER IT STARTED AND I DROVE HOME. THERE IS SOMETHING VERY SERIOUSLY WRONG WITH THIS JEEP IT COULD EASILY BE INVOLVED IN A COLLISION AS IT IS UNPREDICTABLE WHEN IT WILL STOP, ENGINE DIES. I WILL TAKE IT BACK TO MECHANIC NUMBER 2 FOR A SECOND EVALUATION. I HAVE CALLED THE DEALER. THEY TOLD ME THEY WOULD CHARGE ME FOR DIAGNOSTIC TESTING AND IF NO PROBLEM I WOULD HAVE TO PAY THEM $117 FOR THE HOUR THEY WOULD PUT THE MECHANIC ON IT TO CHECK IT.
Mfg Campaign: 11152179
Recall Date: Nov 17, 2018
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I PURCHASED THE 2016 JEEP COMPASS USED FROM ROBERTSON HONDA IN PALMDALE CA. THE NEXT DAY I NOTICED THE BREAKS MADE A SQUEAK SOUND WHEN I APPLIED THE BREAKS AT A COMPLETE STOP. I TOOK IT BACK TO DEALERSHIP, THEY CHECKED IT AGAIN, AND TOLD ME I HAD NOTHING TO WORRY ABOUT; THE BREAKS WERE SOUND AND NOT WORN OUT. THEN TODAY I FOUND OUT FROM CREDIT KARMA THAT THERE WAS A RECALL ON MY CAR. I'M CONCERNED AND WOULD LIKE THE PROBLEM ADDRESSED. I WAS NOT TOLD BY THE DEALERSHIP THAT MY CAR HAD A MANUFACTURES RECALL.
Corrective Action:
I PURCHASED THE 2016 JEEP COMPASS USED FROM ROBERTSON HONDA IN PALMDALE CA. THE NEXT DAY I NOTICED THE BREAKS MADE A SQUEAK SOUND WHEN I APPLIED THE BREAKS AT A COMPLETE STOP. I TOOK IT BACK TO DEALERSHIP, THEY CHECKED IT AGAIN, AND TOLD ME I HAD NOTHING TO WORRY ABOUT; THE BREAKS WERE SOUND AND NOT WORN OUT. THEN TODAY I FOUND OUT FROM CREDIT KARMA THAT THERE WAS A RECALL ON MY CAR. I'M CONCERNED AND WOULD LIKE THE PROBLEM ADDRESSED. I WAS NOT TOLD BY THE DEALERSHIP THAT MY CAR HAD A MANUFACTURES RECALL.
Additional Notes:
I PURCHASED THE 2016 JEEP COMPASS USED FROM ROBERTSON HONDA IN PALMDALE CA. THE NEXT DAY I NOTICED THE BREAKS MADE A SQUEAK SOUND WHEN I APPLIED THE BREAKS AT A COMPLETE STOP. I TOOK IT BACK TO DEALERSHIP, THEY CHECKED IT AGAIN, AND TOLD ME I HAD NOTHING TO WORRY ABOUT; THE BREAKS WERE SOUND AND NOT WORN OUT. THEN TODAY I FOUND OUT FROM CREDIT KARMA THAT THERE WAS A RECALL ON MY CAR. I'M CONCERNED AND WOULD LIKE THE PROBLEM ADDRESSED. I WAS NOT TOLD BY THE DEALERSHIP THAT MY CAR HAD A MANUFACTURES RECALL.
Mfg Campaign: 11152004
Recall Date: Nov 16, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 JEEP COMPASS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF. ALSO, ON SEVERAL OCCASIONS, IT TOOK MULTIPLE ATTEMPTS TO START THE ENGINE. ON ANOTHER OCCASION, WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT'S VEHICLE SUDDENLY STALLED AND WAS REAR ENDED BY ANOTHER VEHICLE. THE DRIVER SUFFERED NECK AND BACK INJURIES AND THE FRONT AND REAR PASSENGERS SUFFERED NECK INJURIES. THERE WAS NO MEDICAL ATTENTION RECEIVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE SCENE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER (RAY LAETHEM CHRYSLER DODGE JEEP RAM, 18001 MACK AVE, DETROIT, MI) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 23,000. *DT CONSUMER STATED VEHICLE IS WAITING TO BE REPAIRED.*JB
Corrective Action:
TL* THE CONTACT OWNS A 2016 JEEP COMPASS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF. ALSO, ON SEVERAL OCCASIONS, IT TOOK MULTIPLE ATTEMPTS TO START THE ENGINE. ON ANOTHER OCCASION, WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT'S VEHICLE SUDDENLY STALLED AND WAS REAR ENDED BY ANOTHER VEHICLE. THE DRIVER SUFFERED NECK AND BACK INJURIES AND THE FRONT AND REAR PASSENGERS SUFFERED NECK INJURIES. THERE WAS NO MEDICAL ATTENTION RECEIVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE SCENE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER (RAY LAETHEM CHRYSLER DODGE JEEP RAM, 18001 MACK AVE, DETROIT, MI) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 23,000. *DT CONSUMER STATED VEHICLE IS WAITING TO BE REPAIRED.*JB
Additional Notes:
TL* THE CONTACT OWNS A 2016 JEEP COMPASS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF. ALSO, ON SEVERAL OCCASIONS, IT TOOK MULTIPLE ATTEMPTS TO START THE ENGINE. ON ANOTHER OCCASION, WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT'S VEHICLE SUDDENLY STALLED AND WAS REAR ENDED BY ANOTHER VEHICLE. THE DRIVER SUFFERED NECK AND BACK INJURIES AND THE FRONT AND REAR PASSENGERS SUFFERED NECK INJURIES. THERE WAS NO MEDICAL ATTENTION RECEIVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE SCENE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER (RAY LAETHEM CHRYSLER DODGE JEEP RAM, 18001 MACK AVE, DETROIT, MI) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 23,000. *DT CONSUMER STATED VEHICLE IS WAITING TO BE REPAIRED.*JB
Mfg Campaign: 11142654
Recall Date: Oct 25, 2018
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION:REAR
Potential Consequences:
TL* THE CONTACT OWNS A 2016 JEEP COMPASS. WHILE DRIVING VARIOUS SPEEDS, A LOUD NOISE WAS PRESENT AROUND THE REAR PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE REAR PASSENGER SIDE SUSPENSION BEARINGS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER AND LOCAL DEALER (LEITH CHRYSLER JEEP, LOCATED AT 11049 US HWY 15 501, ABERDEEN, NC) WERE BOTH NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 JEEP COMPASS. WHILE DRIVING VARIOUS SPEEDS, A LOUD NOISE WAS PRESENT AROUND THE REAR PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE REAR PASSENGER SIDE SUSPENSION BEARINGS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER AND LOCAL DEALER (LEITH CHRYSLER JEEP, LOCATED AT 11049 US HWY 15 501, ABERDEEN, NC) WERE BOTH NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 JEEP COMPASS. WHILE DRIVING VARIOUS SPEEDS, A LOUD NOISE WAS PRESENT AROUND THE REAR PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE REAR PASSENGER SIDE SUSPENSION BEARINGS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER AND LOCAL DEALER (LEITH CHRYSLER JEEP, LOCATED AT 11049 US HWY 15 501, ABERDEEN, NC) WERE BOTH NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.
Mfg Campaign: 11142109
Recall Date: Oct 23, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 JEEP COMPASS. WHILE DRIVING 75 MPH, THE CONTACT HEARD AN ABNORMAL KNOCKING NOISE COMING FROM THE ENGINE COMPARTMENT. THE NOISE OCCURRED INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,485.
Corrective Action:
TL* THE CONTACT OWNS A 2016 JEEP COMPASS. WHILE DRIVING 75 MPH, THE CONTACT HEARD AN ABNORMAL KNOCKING NOISE COMING FROM THE ENGINE COMPARTMENT. THE NOISE OCCURRED INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,485.
Additional Notes:
TL* THE CONTACT OWNS A 2016 JEEP COMPASS. WHILE DRIVING 75 MPH, THE CONTACT HEARD AN ABNORMAL KNOCKING NOISE COMING FROM THE ENGINE COMPARTMENT. THE NOISE OCCURRED INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,485.
Mfg Campaign: 11140464
Recall Date: Oct 15, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 JEEP COMPASS. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO LESTER GLENN CHRYSLER DODGE JEEP RAM FIAT (101 NJ-37, TOMS RIVER, NJ 08753, 888-819-3758) FOR DIAGNOSTIC TESTING, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 JEEP COMPASS. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO LESTER GLENN CHRYSLER DODGE JEEP RAM FIAT (101 NJ-37, TOMS RIVER, NJ 08753, 888-819-3758) FOR DIAGNOSTIC TESTING, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 JEEP COMPASS. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO LESTER GLENN CHRYSLER DODGE JEEP RAM FIAT (101 NJ-37, TOMS RIVER, NJ 08753, 888-819-3758) FOR DIAGNOSTIC TESTING, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
Mfg Campaign: 11140062
Recall Date: Oct 12, 2018
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
JEEP REPEATEDLY LEAKS FROM DOME LIGHT AFTER IT RAINS. MY MAP LIGHT IS FILLED WITH WATER WHEN IT RAINS.I HAD PUDDLES OF WATER IN FRONT AND REAR PASSENGER FOOT AREA. THE CAR SMELLS REALLY BAD.MY JEEP COMPASS STOPPED IN THE MIDDLE OF THE ROAD JUST A MONTH AFTER I BOUGHT IT.
Corrective Action:
JEEP REPEATEDLY LEAKS FROM DOME LIGHT AFTER IT RAINS. MY MAP LIGHT IS FILLED WITH WATER WHEN IT RAINS.I HAD PUDDLES OF WATER IN FRONT AND REAR PASSENGER FOOT AREA. THE CAR SMELLS REALLY BAD.MY JEEP COMPASS STOPPED IN THE MIDDLE OF THE ROAD JUST A MONTH AFTER I BOUGHT IT.
Additional Notes:
JEEP REPEATEDLY LEAKS FROM DOME LIGHT AFTER IT RAINS. MY MAP LIGHT IS FILLED WITH WATER WHEN IT RAINS.I HAD PUDDLES OF WATER IN FRONT AND REAR PASSENGER FOOT AREA. THE CAR SMELLS REALLY BAD.MY JEEP COMPASS STOPPED IN THE MIDDLE OF THE ROAD JUST A MONTH AFTER I BOUGHT IT.
Mfg Campaign: 11139202
Recall Date: Oct 9, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
JEEP REPEATEDLY LEAKS FROM DOME LIGHT AFTER IT RAINS. MY MAP LIGHT IS FILLED WITH WATER WHEN IT RAINS.I HAD PUDDLES OF WATER IN FRONT AND REAR PASSENGER FOOT AREA. THE CAR SMELLS REALLY BAD.MY JEEP COMPASS STOPPED IN THE MIDDLE OF THE ROAD JUST A MONTH AFTER I BOUGHT IT.
Corrective Action:
JEEP REPEATEDLY LEAKS FROM DOME LIGHT AFTER IT RAINS. MY MAP LIGHT IS FILLED WITH WATER WHEN IT RAINS.I HAD PUDDLES OF WATER IN FRONT AND REAR PASSENGER FOOT AREA. THE CAR SMELLS REALLY BAD.MY JEEP COMPASS STOPPED IN THE MIDDLE OF THE ROAD JUST A MONTH AFTER I BOUGHT IT.
Additional Notes:
JEEP REPEATEDLY LEAKS FROM DOME LIGHT AFTER IT RAINS. MY MAP LIGHT IS FILLED WITH WATER WHEN IT RAINS.I HAD PUDDLES OF WATER IN FRONT AND REAR PASSENGER FOOT AREA. THE CAR SMELLS REALLY BAD.MY JEEP COMPASS STOPPED IN THE MIDDLE OF THE ROAD JUST A MONTH AFTER I BOUGHT IT.
Mfg Campaign: 11139202
Recall Date: Oct 9, 2018
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
JEEP REPEATEDLY LEAKS FROM DOME LIGHT AFTER IT RAINS. MY MAP LIGHT IS FILLED WITH WATER WHEN IT RAINS.I HAD PUDDLES OF WATER IN FRONT AND REAR PASSENGER FOOT AREA. THE CAR SMELLS REALLY BAD.MY JEEP COMPASS STOPPED IN THE MIDDLE OF THE ROAD JUST A MONTH AFTER I BOUGHT IT.
Corrective Action:
JEEP REPEATEDLY LEAKS FROM DOME LIGHT AFTER IT RAINS. MY MAP LIGHT IS FILLED WITH WATER WHEN IT RAINS.I HAD PUDDLES OF WATER IN FRONT AND REAR PASSENGER FOOT AREA. THE CAR SMELLS REALLY BAD.MY JEEP COMPASS STOPPED IN THE MIDDLE OF THE ROAD JUST A MONTH AFTER I BOUGHT IT.
Additional Notes:
JEEP REPEATEDLY LEAKS FROM DOME LIGHT AFTER IT RAINS. MY MAP LIGHT IS FILLED WITH WATER WHEN IT RAINS.I HAD PUDDLES OF WATER IN FRONT AND REAR PASSENGER FOOT AREA. THE CAR SMELLS REALLY BAD.MY JEEP COMPASS STOPPED IN THE MIDDLE OF THE ROAD JUST A MONTH AFTER I BOUGHT IT.
Mfg Campaign: 11139202
Recall Date: Oct 9, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
OWNS A 2016 JEEP COMPASS. AS OF 10/07, THE ENGINE STALLED WHILE ATTEMPTING TO START AFTER BEING DRIVEN FOR APPROX 30 MIN. THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO BE DRIVEN AND WAS CHECKED UPON PARKING. THE FOLLOWING MORNING (10/08) VEHICLE STALLED UPON ATTEMPTING TO START AFTER BEING DRIVEN FOR APPROX 10-15 MIN. THE CHECK ENGINE INDICATOR WAS STILL ILLUMINATED. WAS ABLE TO DRIVE CAR TO WORK AND CHECKED SEVERAL TIMES TO SEE IF CAR WOULD STALL UPON STARTING. NO ISSUES AND CHECK ENGINE INDICATOR DISAPPEARED. CONTACTED RECALL/CHRYSLER DEPT, REFERRED TO NEAREST DEALERSHIP IN WHICH I WAS ADVISED THAT MY VIN WAS NOT ASSOCIATED WITH THE CURRENT RECALL & NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V907000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE IS ONLY APPROXIMATELY 45,800. I AM AFRAID OF THE VEHICLE STALLING WHILE DRIVING AND/OR CAUSING A CRASH WITH CHILD IN THE CAR.
Corrective Action:
OWNS A 2016 JEEP COMPASS. AS OF 10/07, THE ENGINE STALLED WHILE ATTEMPTING TO START AFTER BEING DRIVEN FOR APPROX 30 MIN. THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO BE DRIVEN AND WAS CHECKED UPON PARKING. THE FOLLOWING MORNING (10/08) VEHICLE STALLED UPON ATTEMPTING TO START AFTER BEING DRIVEN FOR APPROX 10-15 MIN. THE CHECK ENGINE INDICATOR WAS STILL ILLUMINATED. WAS ABLE TO DRIVE CAR TO WORK AND CHECKED SEVERAL TIMES TO SEE IF CAR WOULD STALL UPON STARTING. NO ISSUES AND CHECK ENGINE INDICATOR DISAPPEARED. CONTACTED RECALL/CHRYSLER DEPT, REFERRED TO NEAREST DEALERSHIP IN WHICH I WAS ADVISED THAT MY VIN WAS NOT ASSOCIATED WITH THE CURRENT RECALL & NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V907000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE IS ONLY APPROXIMATELY 45,800. I AM AFRAID OF THE VEHICLE STALLING WHILE DRIVING AND/OR CAUSING A CRASH WITH CHILD IN THE CAR.
Additional Notes:
OWNS A 2016 JEEP COMPASS. AS OF 10/07, THE ENGINE STALLED WHILE ATTEMPTING TO START AFTER BEING DRIVEN FOR APPROX 30 MIN. THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO BE DRIVEN AND WAS CHECKED UPON PARKING. THE FOLLOWING MORNING (10/08) VEHICLE STALLED UPON ATTEMPTING TO START AFTER BEING DRIVEN FOR APPROX 10-15 MIN. THE CHECK ENGINE INDICATOR WAS STILL ILLUMINATED. WAS ABLE TO DRIVE CAR TO WORK AND CHECKED SEVERAL TIMES TO SEE IF CAR WOULD STALL UPON STARTING. NO ISSUES AND CHECK ENGINE INDICATOR DISAPPEARED. CONTACTED RECALL/CHRYSLER DEPT, REFERRED TO NEAREST DEALERSHIP IN WHICH I WAS ADVISED THAT MY VIN WAS NOT ASSOCIATED WITH THE CURRENT RECALL & NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V907000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE IS ONLY APPROXIMATELY 45,800. I AM AFRAID OF THE VEHICLE STALLING WHILE DRIVING AND/OR CAUSING A CRASH WITH CHILD IN THE CAR.
Mfg Campaign: 11138991
Recall Date: Oct 8, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 JEEP COMPASS. WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE WOULD NOT EXCEED 60 MPH. THE CONTACT STATED THAT THE SAME FAILURE OCCURRED MULTIPLE TIMES AT VARIOUS SPEEDS. THE DEALER (CHAMPION CHRYSLER JEEP DODGE, 9655 FIRESTONE BLVD, DOWNEY, CA 90241) STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V907000 (ENGINE). THE MANUFACTURER WAS ALSO CONTACTED AND WAS UNABLE TO ASSIST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 53,675. *TT CONSUMER STATED ENGINE STALLED AT 60 MPH. CHECK ENGINE DID NOT COME ON.UPDATED 11/26/18*JB
Corrective Action:
TL* THE CONTACT OWNS A 2016 JEEP COMPASS. WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE WOULD NOT EXCEED 60 MPH. THE CONTACT STATED THAT THE SAME FAILURE OCCURRED MULTIPLE TIMES AT VARIOUS SPEEDS. THE DEALER (CHAMPION CHRYSLER JEEP DODGE, 9655 FIRESTONE BLVD, DOWNEY, CA 90241) STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V907000 (ENGINE). THE MANUFACTURER WAS ALSO CONTACTED AND WAS UNABLE TO ASSIST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 53,675. *TT CONSUMER STATED ENGINE STALLED AT 60 MPH. CHECK ENGINE DID NOT COME ON.UPDATED 11/26/18*JB
Additional Notes:
TL* THE CONTACT OWNS A 2016 JEEP COMPASS. WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE WOULD NOT EXCEED 60 MPH. THE CONTACT STATED THAT THE SAME FAILURE OCCURRED MULTIPLE TIMES AT VARIOUS SPEEDS. THE DEALER (CHAMPION CHRYSLER JEEP DODGE, 9655 FIRESTONE BLVD, DOWNEY, CA 90241) STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V907000 (ENGINE). THE MANUFACTURER WAS ALSO CONTACTED AND WAS UNABLE TO ASSIST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 53,675. *TT CONSUMER STATED ENGINE STALLED AT 60 MPH. CHECK ENGINE DID NOT COME ON.UPDATED 11/26/18*JB
Mfg Campaign: 11124560
Recall Date: Sep 5, 2018
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