Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Journey, Jeep Compass, and Jeep Patriot vehicles manufactured May 9, 2016, to July 15, 2016. The crankshaft or camshaft sensor may only work intermittently, causing the engine to stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S89
Recall Date: Dec 16, 2016
Consumer Complaints
414 ComplaintsChrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE FRONT PASSENGER SEAT BELT MALFUNCTIONS WHEN A PERSON IS SITTING IN THE SEAT. I HAVE TAKEN THE VEHICLE SEVERAL TIMES TO THE DEALER & IT IS STILL NOT CORRECTED. I HAVE AN OPEN INVESTIGATION WITH CHRYSLER CORPORATE TOO. CORPORATE HAS ACKNOWLEDGED THERE IS A SERIOUS PROBLEM WITH ALL 2016 JEEP COMPASS SEAT BELTS ON THE FRONT PASSENGER SIDE BUT STILL EXPECT PEOPLE TO DRIVE THEIR VEHICLES KNOWING THERE IS A PROBLEM & THEY SAY THE VEHICLE IS UNSAFE TO DRIVE. IF A PERSON IS SITTING IN THE SEAT THE ALARM WILL GO OFF INDICTING THE SEAT BELT NEEDS TO BE FASTENED WHEN IN FACT IT IS. IT WILL ALSO THINK A PERSON HAS A SEAT BELT ON WHILE THE VEHICLE IS IN MOTION WHEN THEY REALLY DON'T. I HAVE VIDEO OF THIS & EYEWITNESSES. I HAVE QUESTION THE AIRBAG LINKAGE TO THE SEATBELT MALFUNCTIONING IF IT CAN CAUSE THE AIRBAG TO FAIL OR MALFUNCTION & CORPORATE IS UNSURE IF THIS IS POSSIBLE.I HAVE ACTUALLY TRIED TO TRADE THE VEHICLE & CANNOT BECAUSE ALL OTHER DEALERS ARE AWARE OF THIS ISSUE AND REFUSE TO TAKE IT. I HAVE BEEN FIGHTING THIS SINCE I HAVE OWNED THE VEHICLE WHICH I BOUGHT MARCH 2016. AFTER I BOUGHT IT I TOOK IT BACK TO THE DEALER WITHIN AN HOUR & A HALF AND INFORMED THEM OF THE SEAT BELT ISSUE AND THEY BLEW IT OFF AND HAVE CONTINUED TO BLOW IT OFF UNTIL CORPORATE GOT INVOLVED BUT BOTH SIDES CAN'T FIX OR FIGURE OUT THE PROBLEM & WILL NOT TAKE THE VEHICLE BACK ON TRADE AS THEY HAVE ADMITTED IT IS AN UNSAFE VEHICLE DUE TO THE SEATBELT ON THE FRONT PASSENGER SIDE.' I AM ALSO HAVING ISSUES WITH THE FUEL ECONOMY AS IT IS SIGNIFICANTLY LESS THAN WHAT WAS ADVERTISED AND WHAT IS POSTED ON CORPORATE'S WEBSITE. I HAVE RECEIPTS AND VIDEO TO SHOW AS PROOF. THE DEALER BLOWS THIS OFF TOO & REFUSES TO LOOK INTO IT. CORPORATE HAS NO COMMENT ON THE FUEL ECONOMY. IT'S ADVERTISED TO GET 30 ON THE HIGHWAY & I BARELY GET 24-25. ALL ISSUES WITH THE SEATBELT HAS BEEN WHILE DRIVING ABOVE 15MPH.
Corrective Action:
THE FRONT PASSENGER SEAT BELT MALFUNCTIONS WHEN A PERSON IS SITTING IN THE SEAT. I HAVE TAKEN THE VEHICLE SEVERAL TIMES TO THE DEALER & IT IS STILL NOT CORRECTED. I HAVE AN OPEN INVESTIGATION WITH CHRYSLER CORPORATE TOO. CORPORATE HAS ACKNOWLEDGED THERE IS A SERIOUS PROBLEM WITH ALL 2016 JEEP COMPASS SEAT BELTS ON THE FRONT PASSENGER SIDE BUT STILL EXPECT PEOPLE TO DRIVE THEIR VEHICLES KNOWING THERE IS A PROBLEM & THEY SAY THE VEHICLE IS UNSAFE TO DRIVE. IF A PERSON IS SITTING IN THE SEAT THE ALARM WILL GO OFF INDICTING THE SEAT BELT NEEDS TO BE FASTENED WHEN IN FACT IT IS. IT WILL ALSO THINK A PERSON HAS A SEAT BELT ON WHILE THE VEHICLE IS IN MOTION WHEN THEY REALLY DON'T. I HAVE VIDEO OF THIS & EYEWITNESSES. I HAVE QUESTION THE AIRBAG LINKAGE TO THE SEATBELT MALFUNCTIONING IF IT CAN CAUSE THE AIRBAG TO FAIL OR MALFUNCTION & CORPORATE IS UNSURE IF THIS IS POSSIBLE.I HAVE ACTUALLY TRIED TO TRADE THE VEHICLE & CANNOT BECAUSE ALL OTHER DEALERS ARE AWARE OF THIS ISSUE AND REFUSE TO TAKE IT. I HAVE BEEN FIGHTING THIS SINCE I HAVE OWNED THE VEHICLE WHICH I BOUGHT MARCH 2016. AFTER I BOUGHT IT I TOOK IT BACK TO THE DEALER WITHIN AN HOUR & A HALF AND INFORMED THEM OF THE SEAT BELT ISSUE AND THEY BLEW IT OFF AND HAVE CONTINUED TO BLOW IT OFF UNTIL CORPORATE GOT INVOLVED BUT BOTH SIDES CAN'T FIX OR FIGURE OUT THE PROBLEM & WILL NOT TAKE THE VEHICLE BACK ON TRADE AS THEY HAVE ADMITTED IT IS AN UNSAFE VEHICLE DUE TO THE SEATBELT ON THE FRONT PASSENGER SIDE.' I AM ALSO HAVING ISSUES WITH THE FUEL ECONOMY AS IT IS SIGNIFICANTLY LESS THAN WHAT WAS ADVERTISED AND WHAT IS POSTED ON CORPORATE'S WEBSITE. I HAVE RECEIPTS AND VIDEO TO SHOW AS PROOF. THE DEALER BLOWS THIS OFF TOO & REFUSES TO LOOK INTO IT. CORPORATE HAS NO COMMENT ON THE FUEL ECONOMY. IT'S ADVERTISED TO GET 30 ON THE HIGHWAY & I BARELY GET 24-25. ALL ISSUES WITH THE SEATBELT HAS BEEN WHILE DRIVING ABOVE 15MPH.
Additional Notes:
THE FRONT PASSENGER SEAT BELT MALFUNCTIONS WHEN A PERSON IS SITTING IN THE SEAT. I HAVE TAKEN THE VEHICLE SEVERAL TIMES TO THE DEALER & IT IS STILL NOT CORRECTED. I HAVE AN OPEN INVESTIGATION WITH CHRYSLER CORPORATE TOO. CORPORATE HAS ACKNOWLEDGED THERE IS A SERIOUS PROBLEM WITH ALL 2016 JEEP COMPASS SEAT BELTS ON THE FRONT PASSENGER SIDE BUT STILL EXPECT PEOPLE TO DRIVE THEIR VEHICLES KNOWING THERE IS A PROBLEM & THEY SAY THE VEHICLE IS UNSAFE TO DRIVE. IF A PERSON IS SITTING IN THE SEAT THE ALARM WILL GO OFF INDICTING THE SEAT BELT NEEDS TO BE FASTENED WHEN IN FACT IT IS. IT WILL ALSO THINK A PERSON HAS A SEAT BELT ON WHILE THE VEHICLE IS IN MOTION WHEN THEY REALLY DON'T. I HAVE VIDEO OF THIS & EYEWITNESSES. I HAVE QUESTION THE AIRBAG LINKAGE TO THE SEATBELT MALFUNCTIONING IF IT CAN CAUSE THE AIRBAG TO FAIL OR MALFUNCTION & CORPORATE IS UNSURE IF THIS IS POSSIBLE.I HAVE ACTUALLY TRIED TO TRADE THE VEHICLE & CANNOT BECAUSE ALL OTHER DEALERS ARE AWARE OF THIS ISSUE AND REFUSE TO TAKE IT. I HAVE BEEN FIGHTING THIS SINCE I HAVE OWNED THE VEHICLE WHICH I BOUGHT MARCH 2016. AFTER I BOUGHT IT I TOOK IT BACK TO THE DEALER WITHIN AN HOUR & A HALF AND INFORMED THEM OF THE SEAT BELT ISSUE AND THEY BLEW IT OFF AND HAVE CONTINUED TO BLOW IT OFF UNTIL CORPORATE GOT INVOLVED BUT BOTH SIDES CAN'T FIX OR FIGURE OUT THE PROBLEM & WILL NOT TAKE THE VEHICLE BACK ON TRADE AS THEY HAVE ADMITTED IT IS AN UNSAFE VEHICLE DUE TO THE SEATBELT ON THE FRONT PASSENGER SIDE.' I AM ALSO HAVING ISSUES WITH THE FUEL ECONOMY AS IT IS SIGNIFICANTLY LESS THAN WHAT WAS ADVERTISED AND WHAT IS POSTED ON CORPORATE'S WEBSITE. I HAVE RECEIPTS AND VIDEO TO SHOW AS PROOF. THE DEALER BLOWS THIS OFF TOO & REFUSES TO LOOK INTO IT. CORPORATE HAS NO COMMENT ON THE FUEL ECONOMY. IT'S ADVERTISED TO GET 30 ON THE HIGHWAY & I BARELY GET 24-25. ALL ISSUES WITH THE SEATBELT HAS BEEN WHILE DRIVING ABOVE 15MPH.
Mfg Campaign: 11082176
Recall Date: Mar 30, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
STOPS RUNNING WHILE DRIVING DOWN THE ROAD. HAS STOPPED AT LEAST 20 TIMES. THERE IS NO LIGHTS THAT COME ON WHEN THIS HAPPENS. IT IS HARD TO STEER CAR TO THE SIDE OF THE ROAD WHEN THIS HAPPENS.
Corrective Action:
STOPS RUNNING WHILE DRIVING DOWN THE ROAD. HAS STOPPED AT LEAST 20 TIMES. THERE IS NO LIGHTS THAT COME ON WHEN THIS HAPPENS. IT IS HARD TO STEER CAR TO THE SIDE OF THE ROAD WHEN THIS HAPPENS.
Additional Notes:
STOPS RUNNING WHILE DRIVING DOWN THE ROAD. HAS STOPPED AT LEAST 20 TIMES. THERE IS NO LIGHTS THAT COME ON WHEN THIS HAPPENS. IT IS HARD TO STEER CAR TO THE SIDE OF THE ROAD WHEN THIS HAPPENS.
Mfg Campaign: 11079571
Recall Date: Mar 15, 2018
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
STOPS RUNNING WHILE DRIVING DOWN THE ROAD. HAS STOPPED AT LEAST 20 TIMES. THERE IS NO LIGHTS THAT COME ON WHEN THIS HAPPENS. IT IS HARD TO STEER CAR TO THE SIDE OF THE ROAD WHEN THIS HAPPENS.
Corrective Action:
STOPS RUNNING WHILE DRIVING DOWN THE ROAD. HAS STOPPED AT LEAST 20 TIMES. THERE IS NO LIGHTS THAT COME ON WHEN THIS HAPPENS. IT IS HARD TO STEER CAR TO THE SIDE OF THE ROAD WHEN THIS HAPPENS.
Additional Notes:
STOPS RUNNING WHILE DRIVING DOWN THE ROAD. HAS STOPPED AT LEAST 20 TIMES. THERE IS NO LIGHTS THAT COME ON WHEN THIS HAPPENS. IT IS HARD TO STEER CAR TO THE SIDE OF THE ROAD WHEN THIS HAPPENS.
Mfg Campaign: 11079571
Recall Date: Mar 15, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
ENGINE STALLS/STUTTERS RANDOMLY
Corrective Action:
ENGINE STALLS/STUTTERS RANDOMLY
Additional Notes:
ENGINE STALLS/STUTTERS RANDOMLY
Mfg Campaign: 11052666
Recall Date: Dec 5, 2017
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TAKATA RECALL. AT RANDOM MOMENTS WITHOUT HITTING THE WIPPER SWITCH AT ALL THE WINDSHIELD WIPERS WILL COME ON. THIS HAS HAPPENED MULTIPLE TIMES. SOMETIMES IF I TURN MY BLINKER ON WHICH IS A OPPOSITE STICK THEY WILL ACTIVATE. WHEN THIS DOES HAPPEN MY LIGHTS WILL FLICKER VERY BRIEFLY. I HAVE HAD NO KIND OF ALTERATIONS DONE TO THE VEHICLE COSMETIC OR ELECTRICAL SO I HAVE NO CLUE WHAT IS CAUSING THIS. AND YES EVERY TIME IT HAPPENS IT'S WHILE THE VIC IS IN MOTION.
Corrective Action:
TAKATA RECALL. AT RANDOM MOMENTS WITHOUT HITTING THE WIPPER SWITCH AT ALL THE WINDSHIELD WIPERS WILL COME ON. THIS HAS HAPPENED MULTIPLE TIMES. SOMETIMES IF I TURN MY BLINKER ON WHICH IS A OPPOSITE STICK THEY WILL ACTIVATE. WHEN THIS DOES HAPPEN MY LIGHTS WILL FLICKER VERY BRIEFLY. I HAVE HAD NO KIND OF ALTERATIONS DONE TO THE VEHICLE COSMETIC OR ELECTRICAL SO I HAVE NO CLUE WHAT IS CAUSING THIS. AND YES EVERY TIME IT HAPPENS IT'S WHILE THE VIC IS IN MOTION.
Additional Notes:
TAKATA RECALL. AT RANDOM MOMENTS WITHOUT HITTING THE WIPPER SWITCH AT ALL THE WINDSHIELD WIPERS WILL COME ON. THIS HAS HAPPENED MULTIPLE TIMES. SOMETIMES IF I TURN MY BLINKER ON WHICH IS A OPPOSITE STICK THEY WILL ACTIVATE. WHEN THIS DOES HAPPEN MY LIGHTS WILL FLICKER VERY BRIEFLY. I HAVE HAD NO KIND OF ALTERATIONS DONE TO THE VEHICLE COSMETIC OR ELECTRICAL SO I HAVE NO CLUE WHAT IS CAUSING THIS. AND YES EVERY TIME IT HAPPENS IT'S WHILE THE VIC IS IN MOTION.
Mfg Campaign: 11052015
Recall Date: Dec 2, 2017
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
TAKATA RECALL. AT RANDOM MOMENTS WITHOUT HITTING THE WIPPER SWITCH AT ALL THE WINDSHIELD WIPERS WILL COME ON. THIS HAS HAPPENED MULTIPLE TIMES. SOMETIMES IF I TURN MY BLINKER ON WHICH IS A OPPOSITE STICK THEY WILL ACTIVATE. WHEN THIS DOES HAPPEN MY LIGHTS WILL FLICKER VERY BRIEFLY. I HAVE HAD NO KIND OF ALTERATIONS DONE TO THE VEHICLE COSMETIC OR ELECTRICAL SO I HAVE NO CLUE WHAT IS CAUSING THIS. AND YES EVERY TIME IT HAPPENS IT'S WHILE THE VIC IS IN MOTION.
Corrective Action:
TAKATA RECALL. AT RANDOM MOMENTS WITHOUT HITTING THE WIPPER SWITCH AT ALL THE WINDSHIELD WIPERS WILL COME ON. THIS HAS HAPPENED MULTIPLE TIMES. SOMETIMES IF I TURN MY BLINKER ON WHICH IS A OPPOSITE STICK THEY WILL ACTIVATE. WHEN THIS DOES HAPPEN MY LIGHTS WILL FLICKER VERY BRIEFLY. I HAVE HAD NO KIND OF ALTERATIONS DONE TO THE VEHICLE COSMETIC OR ELECTRICAL SO I HAVE NO CLUE WHAT IS CAUSING THIS. AND YES EVERY TIME IT HAPPENS IT'S WHILE THE VIC IS IN MOTION.
Additional Notes:
TAKATA RECALL. AT RANDOM MOMENTS WITHOUT HITTING THE WIPPER SWITCH AT ALL THE WINDSHIELD WIPERS WILL COME ON. THIS HAS HAPPENED MULTIPLE TIMES. SOMETIMES IF I TURN MY BLINKER ON WHICH IS A OPPOSITE STICK THEY WILL ACTIVATE. WHEN THIS DOES HAPPEN MY LIGHTS WILL FLICKER VERY BRIEFLY. I HAVE HAD NO KIND OF ALTERATIONS DONE TO THE VEHICLE COSMETIC OR ELECTRICAL SO I HAVE NO CLUE WHAT IS CAUSING THIS. AND YES EVERY TIME IT HAPPENS IT'S WHILE THE VIC IS IN MOTION.
Mfg Campaign: 11052015
Recall Date: Dec 2, 2017
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
TAKATA RECALL. AT RANDOM MOMENTS WITHOUT HITTING THE WIPPER SWITCH AT ALL THE WINDSHIELD WIPERS WILL COME ON. THIS HAS HAPPENED MULTIPLE TIMES. SOMETIMES IF I TURN MY BLINKER ON WHICH IS A OPPOSITE STICK THEY WILL ACTIVATE. WHEN THIS DOES HAPPEN MY LIGHTS WILL FLICKER VERY BRIEFLY. I HAVE HAD NO KIND OF ALTERATIONS DONE TO THE VEHICLE COSMETIC OR ELECTRICAL SO I HAVE NO CLUE WHAT IS CAUSING THIS. AND YES EVERY TIME IT HAPPENS IT'S WHILE THE VIC IS IN MOTION.
Corrective Action:
TAKATA RECALL. AT RANDOM MOMENTS WITHOUT HITTING THE WIPPER SWITCH AT ALL THE WINDSHIELD WIPERS WILL COME ON. THIS HAS HAPPENED MULTIPLE TIMES. SOMETIMES IF I TURN MY BLINKER ON WHICH IS A OPPOSITE STICK THEY WILL ACTIVATE. WHEN THIS DOES HAPPEN MY LIGHTS WILL FLICKER VERY BRIEFLY. I HAVE HAD NO KIND OF ALTERATIONS DONE TO THE VEHICLE COSMETIC OR ELECTRICAL SO I HAVE NO CLUE WHAT IS CAUSING THIS. AND YES EVERY TIME IT HAPPENS IT'S WHILE THE VIC IS IN MOTION.
Additional Notes:
TAKATA RECALL. AT RANDOM MOMENTS WITHOUT HITTING THE WIPPER SWITCH AT ALL THE WINDSHIELD WIPERS WILL COME ON. THIS HAS HAPPENED MULTIPLE TIMES. SOMETIMES IF I TURN MY BLINKER ON WHICH IS A OPPOSITE STICK THEY WILL ACTIVATE. WHEN THIS DOES HAPPEN MY LIGHTS WILL FLICKER VERY BRIEFLY. I HAVE HAD NO KIND OF ALTERATIONS DONE TO THE VEHICLE COSMETIC OR ELECTRICAL SO I HAVE NO CLUE WHAT IS CAUSING THIS. AND YES EVERY TIME IT HAPPENS IT'S WHILE THE VIC IS IN MOTION.
Mfg Campaign: 11052015
Recall Date: Dec 2, 2017
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2016 JEEP COMPASS. WHILE DRIVING 60 MPH, THE VEHICLE ACCELERATED ON ITS OWN. ALL OF THE INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE BRAKE PEDAL DID NOT STOP THE VEHICLE. THE CONTACT HAD TO PLACE THE VEHICLE IN PARK IN ORDER TO STOP. THE CONTACT PULLED OVER, TURNED OFF THE VEHICLE, AND NOTIFIED THE POLICE. THE POLICE OFFICER ATTEMPTED TO TURN THE IGNITION, BUT THE VEHICLE WOULD NOT START. THE VEHICLE FINALLY STARTED AFTER THE FOURTH ATTEMPT AND ONLY THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE NORTHTOWN CHRYSLER DODGE JEEP RAM DEALER (2020 NIAGARA FALLS BLVD, TONAWANDA, NY 14150) BUT THE FAILURE COULD NOT BE DIAGNOSED. THE CONTACT HAD NOT DRIVEN THE VEHICLE IN OVER 20 DAYS AND WAS CONCERNED FOR HER SAFETY. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 JEEP COMPASS. WHILE DRIVING 60 MPH, THE VEHICLE ACCELERATED ON ITS OWN. ALL OF THE INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE BRAKE PEDAL DID NOT STOP THE VEHICLE. THE CONTACT HAD TO PLACE THE VEHICLE IN PARK IN ORDER TO STOP. THE CONTACT PULLED OVER, TURNED OFF THE VEHICLE, AND NOTIFIED THE POLICE. THE POLICE OFFICER ATTEMPTED TO TURN THE IGNITION, BUT THE VEHICLE WOULD NOT START. THE VEHICLE FINALLY STARTED AFTER THE FOURTH ATTEMPT AND ONLY THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE NORTHTOWN CHRYSLER DODGE JEEP RAM DEALER (2020 NIAGARA FALLS BLVD, TONAWANDA, NY 14150) BUT THE FAILURE COULD NOT BE DIAGNOSED. THE CONTACT HAD NOT DRIVEN THE VEHICLE IN OVER 20 DAYS AND WAS CONCERNED FOR HER SAFETY. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 JEEP COMPASS. WHILE DRIVING 60 MPH, THE VEHICLE ACCELERATED ON ITS OWN. ALL OF THE INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE BRAKE PEDAL DID NOT STOP THE VEHICLE. THE CONTACT HAD TO PLACE THE VEHICLE IN PARK IN ORDER TO STOP. THE CONTACT PULLED OVER, TURNED OFF THE VEHICLE, AND NOTIFIED THE POLICE. THE POLICE OFFICER ATTEMPTED TO TURN THE IGNITION, BUT THE VEHICLE WOULD NOT START. THE VEHICLE FINALLY STARTED AFTER THE FOURTH ATTEMPT AND ONLY THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE NORTHTOWN CHRYSLER DODGE JEEP RAM DEALER (2020 NIAGARA FALLS BLVD, TONAWANDA, NY 14150) BUT THE FAILURE COULD NOT BE DIAGNOSED. THE CONTACT HAD NOT DRIVEN THE VEHICLE IN OVER 20 DAYS AND WAS CONCERNED FOR HER SAFETY. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.
Mfg Campaign: 11048619
Recall Date: Nov 27, 2017
Chrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
FOUR SEPARATE OCCASSIONS OF SEATBELT LIGHTS AND CHIME COMING ON WHILE ALL OCCUPANTS WERE PROPERLY BELTED IN. DEALER HAS REPLACED ALL COMPONENTS OF THE SEATBELT SYSTEM, AND IT CONTINUES TO HAPPEN. NOTHING DONE YET HAS REPAIRED THE PROBLEM. THE DEALER CURRENTLY HAS THE VEHICLE IN THEIR SHOP UNTIL THEY THINK IT'S REPAIRED AGAIN. IT WENT TO THE SHOP IN OCTOBER AND DECEMBER OF 2016, AGAIN ON THE 13TH OF SEPTEMBER OF 2017 AND THE 21ST OF SEPTEMBER. 4 TIMES.
Corrective Action:
FOUR SEPARATE OCCASSIONS OF SEATBELT LIGHTS AND CHIME COMING ON WHILE ALL OCCUPANTS WERE PROPERLY BELTED IN. DEALER HAS REPLACED ALL COMPONENTS OF THE SEATBELT SYSTEM, AND IT CONTINUES TO HAPPEN. NOTHING DONE YET HAS REPAIRED THE PROBLEM. THE DEALER CURRENTLY HAS THE VEHICLE IN THEIR SHOP UNTIL THEY THINK IT'S REPAIRED AGAIN. IT WENT TO THE SHOP IN OCTOBER AND DECEMBER OF 2016, AGAIN ON THE 13TH OF SEPTEMBER OF 2017 AND THE 21ST OF SEPTEMBER. 4 TIMES.
Additional Notes:
FOUR SEPARATE OCCASSIONS OF SEATBELT LIGHTS AND CHIME COMING ON WHILE ALL OCCUPANTS WERE PROPERLY BELTED IN. DEALER HAS REPLACED ALL COMPONENTS OF THE SEATBELT SYSTEM, AND IT CONTINUES TO HAPPEN. NOTHING DONE YET HAS REPAIRED THE PROBLEM. THE DEALER CURRENTLY HAS THE VEHICLE IN THEIR SHOP UNTIL THEY THINK IT'S REPAIRED AGAIN. IT WENT TO THE SHOP IN OCTOBER AND DECEMBER OF 2016, AGAIN ON THE 13TH OF SEPTEMBER OF 2017 AND THE 21ST OF SEPTEMBER. 4 TIMES.
Mfg Campaign: 11025496
Recall Date: Sep 25, 2017
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
VEHICLE WAS BEING DRIVEN AT NORMAL SPEED 60 MPH.ON NEW JERSEY PARKWAY SUNDAY AUG. 20 TH 8:45 PM ( NEAR EXIT ISELIN ) WHEN WITHOUT WARNING VEHICLE STARTED TO RAPIDLY DECELERATE TO 25 MPH. PUT ON HAZARD FLASHERS SO THAT I COULD WARN OTHER DRIVERS THAT MY VEHICLE WAS IN DISTRESS. DASHBOARD SHOWED ENGINE LIGHT WARNING . DROVE ADDITIONAL 2 MILES AND GOT VEHICLE TO NEAREST GAS STATION AND SHUT DOWN ENGINE, CALLED CHRYSLER CUSTOMER ASSISTANCE AND FILLED A REPORT. VEHICLE WAS GOING TO BE TOWED BUT IT RESUMED TO RUN AFTER 30 MIN. NORMALLY. VERY BIZARRE!!!!!
Corrective Action:
VEHICLE WAS BEING DRIVEN AT NORMAL SPEED 60 MPH.ON NEW JERSEY PARKWAY SUNDAY AUG. 20 TH 8:45 PM ( NEAR EXIT ISELIN ) WHEN WITHOUT WARNING VEHICLE STARTED TO RAPIDLY DECELERATE TO 25 MPH. PUT ON HAZARD FLASHERS SO THAT I COULD WARN OTHER DRIVERS THAT MY VEHICLE WAS IN DISTRESS. DASHBOARD SHOWED ENGINE LIGHT WARNING . DROVE ADDITIONAL 2 MILES AND GOT VEHICLE TO NEAREST GAS STATION AND SHUT DOWN ENGINE, CALLED CHRYSLER CUSTOMER ASSISTANCE AND FILLED A REPORT. VEHICLE WAS GOING TO BE TOWED BUT IT RESUMED TO RUN AFTER 30 MIN. NORMALLY. VERY BIZARRE!!!!!
Additional Notes:
VEHICLE WAS BEING DRIVEN AT NORMAL SPEED 60 MPH.ON NEW JERSEY PARKWAY SUNDAY AUG. 20 TH 8:45 PM ( NEAR EXIT ISELIN ) WHEN WITHOUT WARNING VEHICLE STARTED TO RAPIDLY DECELERATE TO 25 MPH. PUT ON HAZARD FLASHERS SO THAT I COULD WARN OTHER DRIVERS THAT MY VEHICLE WAS IN DISTRESS. DASHBOARD SHOWED ENGINE LIGHT WARNING . DROVE ADDITIONAL 2 MILES AND GOT VEHICLE TO NEAREST GAS STATION AND SHUT DOWN ENGINE, CALLED CHRYSLER CUSTOMER ASSISTANCE AND FILLED A REPORT. VEHICLE WAS GOING TO BE TOWED BUT IT RESUMED TO RUN AFTER 30 MIN. NORMALLY. VERY BIZARRE!!!!!
Mfg Campaign: 11016427
Recall Date: Aug 20, 2017
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
CAR IS NOT ON RECALL LIST BUT IS ACTING THE SAME AS THE RECALL 2016 JEEP COMPASS CRANKSHAFT OR CAMSHAFT SENSOR. KEY NOT WORKING SOMETIMES AND CAR WILL NOT GO PAST 20 . IN SHOP MORE THAN WE HAVE HAD IT.
Corrective Action:
CAR IS NOT ON RECALL LIST BUT IS ACTING THE SAME AS THE RECALL 2016 JEEP COMPASS CRANKSHAFT OR CAMSHAFT SENSOR. KEY NOT WORKING SOMETIMES AND CAR WILL NOT GO PAST 20 . IN SHOP MORE THAN WE HAVE HAD IT.
Additional Notes:
CAR IS NOT ON RECALL LIST BUT IS ACTING THE SAME AS THE RECALL 2016 JEEP COMPASS CRANKSHAFT OR CAMSHAFT SENSOR. KEY NOT WORKING SOMETIMES AND CAR WILL NOT GO PAST 20 . IN SHOP MORE THAN WE HAVE HAD IT.
Mfg Campaign: 11003934
Recall Date: Jul 10, 2017
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
AFTER STARTING THE VEHICLE AND LETTING IT RUN FOR A FEW MINUTES, WE TURNED OFF THE ENGINE AND LEFT THE VEHICLE. WITHIN A FEW MINUTES, WE NOTICED A FIRE IN THE ENGINE COMPARTMENT. WE ATTEMPTED TO PUT OUT THE FIRE WITH THREE EXTINGUISHERS BUT WERE NOT ABLE TO DO SO. ANOTHER EMPLOYEE CALLED 911 AND THE LOCAL FIRE DPT. PUT OUT THE FIRE. THE VEHICLE WAS A TOTAL LOSS. WE CONTACTED CHRYSLER WHO SENT AN INVESTIGATOR TO INSPECT THE DAMAGE. CHRYSLER LATER SENT US AN E-MAIL STATING THEY COULD NOT DETERMINE THAT THE FIRE WAS A RESULT OF A "MANUFACTURING OR ASSEMBLY ERROR". WE BELIEVE THE DAMAGE IS A RESULT OF A DEFECT IN THE VEHICLE. EVEN THOUGH THE VEHICLE IS STILL UNDER THE POWERTRAIN WARRANTY, CHRYSLER REFUSES TO COVER THE LOSS.
Corrective Action:
AFTER STARTING THE VEHICLE AND LETTING IT RUN FOR A FEW MINUTES, WE TURNED OFF THE ENGINE AND LEFT THE VEHICLE. WITHIN A FEW MINUTES, WE NOTICED A FIRE IN THE ENGINE COMPARTMENT. WE ATTEMPTED TO PUT OUT THE FIRE WITH THREE EXTINGUISHERS BUT WERE NOT ABLE TO DO SO. ANOTHER EMPLOYEE CALLED 911 AND THE LOCAL FIRE DPT. PUT OUT THE FIRE. THE VEHICLE WAS A TOTAL LOSS. WE CONTACTED CHRYSLER WHO SENT AN INVESTIGATOR TO INSPECT THE DAMAGE. CHRYSLER LATER SENT US AN E-MAIL STATING THEY COULD NOT DETERMINE THAT THE FIRE WAS A RESULT OF A "MANUFACTURING OR ASSEMBLY ERROR". WE BELIEVE THE DAMAGE IS A RESULT OF A DEFECT IN THE VEHICLE. EVEN THOUGH THE VEHICLE IS STILL UNDER THE POWERTRAIN WARRANTY, CHRYSLER REFUSES TO COVER THE LOSS.
Additional Notes:
AFTER STARTING THE VEHICLE AND LETTING IT RUN FOR A FEW MINUTES, WE TURNED OFF THE ENGINE AND LEFT THE VEHICLE. WITHIN A FEW MINUTES, WE NOTICED A FIRE IN THE ENGINE COMPARTMENT. WE ATTEMPTED TO PUT OUT THE FIRE WITH THREE EXTINGUISHERS BUT WERE NOT ABLE TO DO SO. ANOTHER EMPLOYEE CALLED 911 AND THE LOCAL FIRE DPT. PUT OUT THE FIRE. THE VEHICLE WAS A TOTAL LOSS. WE CONTACTED CHRYSLER WHO SENT AN INVESTIGATOR TO INSPECT THE DAMAGE. CHRYSLER LATER SENT US AN E-MAIL STATING THEY COULD NOT DETERMINE THAT THE FIRE WAS A RESULT OF A "MANUFACTURING OR ASSEMBLY ERROR". WE BELIEVE THE DAMAGE IS A RESULT OF A DEFECT IN THE VEHICLE. EVEN THOUGH THE VEHICLE IS STILL UNDER THE POWERTRAIN WARRANTY, CHRYSLER REFUSES TO COVER THE LOSS.
Mfg Campaign: 11001950
Recall Date: Jun 28, 2017
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
ON 12 JAN 2017 A LADY BACKED INTO MY CAR AT APPROX 35 MPH AND DESTROYED THE PASSENGER DOORS - THE ENTIRE RIGHT SIDE OF THE VEHICLE - THE AIRBAGS DID NOT DEPLOY RESULTING IN INJURIES TO MY SON AND MYSELF. I WAS PARKING IN A PARKING LOT AT THE TIME AND SHE WAS BACKING OUT AT A HIGH RATE OF SPEED WITHOUT LOOKING.
Corrective Action:
ON 12 JAN 2017 A LADY BACKED INTO MY CAR AT APPROX 35 MPH AND DESTROYED THE PASSENGER DOORS - THE ENTIRE RIGHT SIDE OF THE VEHICLE - THE AIRBAGS DID NOT DEPLOY RESULTING IN INJURIES TO MY SON AND MYSELF. I WAS PARKING IN A PARKING LOT AT THE TIME AND SHE WAS BACKING OUT AT A HIGH RATE OF SPEED WITHOUT LOOKING.
Additional Notes:
ON 12 JAN 2017 A LADY BACKED INTO MY CAR AT APPROX 35 MPH AND DESTROYED THE PASSENGER DOORS - THE ENTIRE RIGHT SIDE OF THE VEHICLE - THE AIRBAGS DID NOT DEPLOY RESULTING IN INJURIES TO MY SON AND MYSELF. I WAS PARKING IN A PARKING LOT AT THE TIME AND SHE WAS BACKING OUT AT A HIGH RATE OF SPEED WITHOUT LOOKING.
Mfg Campaign: 10991562
Recall Date: May 24, 2017
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
ON 12 JAN 2017 A LADY BACKED INTO MY CAR AT APPROX 35 MPH AND DESTROYED THE PASSENGER DOORS - THE ENTIRE RIGHT SIDE OF THE VEHICLE - THE AIRBAGS DID NOT DEPLOY RESULTING IN INJURIES TO MY SON AND MYSELF. I WAS PARKING IN A PARKING LOT AT THE TIME AND SHE WAS BACKING OUT AT A HIGH RATE OF SPEED WITHOUT LOOKING.
Corrective Action:
ON 12 JAN 2017 A LADY BACKED INTO MY CAR AT APPROX 35 MPH AND DESTROYED THE PASSENGER DOORS - THE ENTIRE RIGHT SIDE OF THE VEHICLE - THE AIRBAGS DID NOT DEPLOY RESULTING IN INJURIES TO MY SON AND MYSELF. I WAS PARKING IN A PARKING LOT AT THE TIME AND SHE WAS BACKING OUT AT A HIGH RATE OF SPEED WITHOUT LOOKING.
Additional Notes:
ON 12 JAN 2017 A LADY BACKED INTO MY CAR AT APPROX 35 MPH AND DESTROYED THE PASSENGER DOORS - THE ENTIRE RIGHT SIDE OF THE VEHICLE - THE AIRBAGS DID NOT DEPLOY RESULTING IN INJURIES TO MY SON AND MYSELF. I WAS PARKING IN A PARKING LOT AT THE TIME AND SHE WAS BACKING OUT AT A HIGH RATE OF SPEED WITHOUT LOOKING.
Mfg Campaign: 10991562
Recall Date: May 24, 2017
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
ON 12 JAN 2017 A LADY BACKED INTO MY CAR AT APPROX 35 MPH AND DESTROYED THE PASSENGER DOORS - THE ENTIRE RIGHT SIDE OF THE VEHICLE - THE AIRBAGS DID NOT DEPLOY RESULTING IN INJURIES TO MY SON AND MYSELF. I WAS PARKING IN A PARKING LOT AT THE TIME AND SHE WAS BACKING OUT AT A HIGH RATE OF SPEED WITHOUT LOOKING.
Corrective Action:
ON 12 JAN 2017 A LADY BACKED INTO MY CAR AT APPROX 35 MPH AND DESTROYED THE PASSENGER DOORS - THE ENTIRE RIGHT SIDE OF THE VEHICLE - THE AIRBAGS DID NOT DEPLOY RESULTING IN INJURIES TO MY SON AND MYSELF. I WAS PARKING IN A PARKING LOT AT THE TIME AND SHE WAS BACKING OUT AT A HIGH RATE OF SPEED WITHOUT LOOKING.
Additional Notes:
ON 12 JAN 2017 A LADY BACKED INTO MY CAR AT APPROX 35 MPH AND DESTROYED THE PASSENGER DOORS - THE ENTIRE RIGHT SIDE OF THE VEHICLE - THE AIRBAGS DID NOT DEPLOY RESULTING IN INJURIES TO MY SON AND MYSELF. I WAS PARKING IN A PARKING LOT AT THE TIME AND SHE WAS BACKING OUT AT A HIGH RATE OF SPEED WITHOUT LOOKING.
Mfg Campaign: 10991562
Recall Date: May 24, 2017
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2017 (NA) JEEP COMPASS. WHILE DRIVING THE VEHICLE, IT BEGAN DRIVING IN CIRCLES. THE BRAKE PEDAL WAS APPLIED, BUT FAILED TO RESPOND. AS A RESULT, THE VEHICLE CRASHED INTO A SNOW BANK. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND UNKNOWN REPAIRS WERE PERFORMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 230. UPDATED 06/02/17*LJ THE SENCOND INCIDENT, THE CAR WAS BACKED OUT AND VEHICLE SUDDENLY PICKED UP SPEED AND BRAKES FAILED TO STOP THE VEHICLE. THE THIRD INCIDENT , VEHICLE DID NOT STOP AT STOP SIGN. *AS
Corrective Action:
TL* THE CONTACT OWNS A 2017 (NA) JEEP COMPASS. WHILE DRIVING THE VEHICLE, IT BEGAN DRIVING IN CIRCLES. THE BRAKE PEDAL WAS APPLIED, BUT FAILED TO RESPOND. AS A RESULT, THE VEHICLE CRASHED INTO A SNOW BANK. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND UNKNOWN REPAIRS WERE PERFORMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 230. UPDATED 06/02/17*LJ THE SENCOND INCIDENT, THE CAR WAS BACKED OUT AND VEHICLE SUDDENLY PICKED UP SPEED AND BRAKES FAILED TO STOP THE VEHICLE. THE THIRD INCIDENT , VEHICLE DID NOT STOP AT STOP SIGN. *AS
Additional Notes:
TL* THE CONTACT OWNS A 2017 (NA) JEEP COMPASS. WHILE DRIVING THE VEHICLE, IT BEGAN DRIVING IN CIRCLES. THE BRAKE PEDAL WAS APPLIED, BUT FAILED TO RESPOND. AS A RESULT, THE VEHICLE CRASHED INTO A SNOW BANK. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND UNKNOWN REPAIRS WERE PERFORMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 230. UPDATED 06/02/17*LJ THE SENCOND INCIDENT, THE CAR WAS BACKED OUT AND VEHICLE SUDDENLY PICKED UP SPEED AND BRAKES FAILED TO STOP THE VEHICLE. THE THIRD INCIDENT , VEHICLE DID NOT STOP AT STOP SIGN. *AS
Mfg Campaign: 10979305
Recall Date: Apr 19, 2017
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM:WIRING
Potential Consequences:
CPCS:I LEASED A 2016 JEEP COMPASS LAST YEAR. TWO MONTHS AGO I RECEIVED AN IMPORTANT SAFETY RECALL NOTICE IN THE MAIL. I MADE AN APPOINTMENT AT MY DEALERSHIP AND WAITED AROUND FOR TWO HOURS ONLY TO BE TOLD THAT THEY DON'T HAVE THE PART. AFTER CALLING DEALERSHIPS AND THE JEEP HOTLINE INNUMERABLE TIMES, IT APPEARS THAT NO ONE HAS THE ACQUIRED PART. *BF THE CONSUMER STATED THE ENGINE COULD STALL WHILE BEING DRIVEN DUE TO THE CAMSHAFT WIRE HARNESS BEING DEFECTIVE. *JS
Corrective Action:
CPCS:I LEASED A 2016 JEEP COMPASS LAST YEAR. TWO MONTHS AGO I RECEIVED AN IMPORTANT SAFETY RECALL NOTICE IN THE MAIL. I MADE AN APPOINTMENT AT MY DEALERSHIP AND WAITED AROUND FOR TWO HOURS ONLY TO BE TOLD THAT THEY DON'T HAVE THE PART. AFTER CALLING DEALERSHIPS AND THE JEEP HOTLINE INNUMERABLE TIMES, IT APPEARS THAT NO ONE HAS THE ACQUIRED PART. *BF THE CONSUMER STATED THE ENGINE COULD STALL WHILE BEING DRIVEN DUE TO THE CAMSHAFT WIRE HARNESS BEING DEFECTIVE. *JS
Additional Notes:
CPCS:I LEASED A 2016 JEEP COMPASS LAST YEAR. TWO MONTHS AGO I RECEIVED AN IMPORTANT SAFETY RECALL NOTICE IN THE MAIL. I MADE AN APPOINTMENT AT MY DEALERSHIP AND WAITED AROUND FOR TWO HOURS ONLY TO BE TOLD THAT THEY DON'T HAVE THE PART. AFTER CALLING DEALERSHIPS AND THE JEEP HOTLINE INNUMERABLE TIMES, IT APPEARS THAT NO ONE HAS THE ACQUIRED PART. *BF THE CONSUMER STATED THE ENGINE COULD STALL WHILE BEING DRIVEN DUE TO THE CAMSHAFT WIRE HARNESS BEING DEFECTIVE. *JS
Mfg Campaign: 10979511
Recall Date: Apr 17, 2017
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
MY 2016 JEEP COMPASS HAS STALLED OUT TWICE WITHIN APPROXIMATELY A 7-WEEK PERIOD. ONCE IN A PARKING LOT (2/8/2017) AND TODAY (3/29/2017) A STALL-OUT OCCURRED IN TRAFFIC. TODAY, I WAS STOPPED ON THE HIGHWAY TO MAKE A LEFT-HAND TURN. TRAFFIC WAS BACKED-UP, SO WHEN IT BEGAN TO MOVE, I MOVED MY FOOT FROM THE BRAKE TO THE GAS PEDAL TO MAKE THE TURN, AND THE JEEP STALLED. I PUT THE JEEP IN NEUTRAL, AND IT IMMEDIATELY STARTED. HOWEVER, THIS WAS IN HEAVY TRAFFIC. BETWEEN THE STALL-OUTS, THE VEHICLE WILL "JERK" PERIODICALLY, ESPECIALLY AFTER SLOWING DOWN AND THEN HAVING TO ACCELERATE. THESE HARD "JERKS" HAVE BECOME MORE FREQUENT AND ARE OCCURRING ON A DAILY BASIS. BOTH ISSUES APPEAR TO OCCUR WHEN SPEED IS LOWER AND/OR HAVE TO DECELERATE OR ACCELERATE BECAUSE OF TRAFFIC. ALSO, IF THE VEHICLE HAS SAT OVERNIGHT OR AN EXTENDED PERIOD OF TIME. NO LIGHTS APPEAR ON THE DASHBOARD DURING THESE "JERKS" OR STALL-OUTS. TODAY WILL MAKE THE 4TH TIME WITHIN THE SEVEN-WEEK PERIOD I WILL HAVE THE VEHICLE BACK AT THE DEALERSHIP'S SERVICE DEPARTMENT. I BOUGHT THE VEHICLE NEW AND HAVE HAD IT LESS THAN ONE YEAR. IT HAS APPROXIMATELY 11,500 MILES ON IT.
Corrective Action:
MY 2016 JEEP COMPASS HAS STALLED OUT TWICE WITHIN APPROXIMATELY A 7-WEEK PERIOD. ONCE IN A PARKING LOT (2/8/2017) AND TODAY (3/29/2017) A STALL-OUT OCCURRED IN TRAFFIC. TODAY, I WAS STOPPED ON THE HIGHWAY TO MAKE A LEFT-HAND TURN. TRAFFIC WAS BACKED-UP, SO WHEN IT BEGAN TO MOVE, I MOVED MY FOOT FROM THE BRAKE TO THE GAS PEDAL TO MAKE THE TURN, AND THE JEEP STALLED. I PUT THE JEEP IN NEUTRAL, AND IT IMMEDIATELY STARTED. HOWEVER, THIS WAS IN HEAVY TRAFFIC. BETWEEN THE STALL-OUTS, THE VEHICLE WILL "JERK" PERIODICALLY, ESPECIALLY AFTER SLOWING DOWN AND THEN HAVING TO ACCELERATE. THESE HARD "JERKS" HAVE BECOME MORE FREQUENT AND ARE OCCURRING ON A DAILY BASIS. BOTH ISSUES APPEAR TO OCCUR WHEN SPEED IS LOWER AND/OR HAVE TO DECELERATE OR ACCELERATE BECAUSE OF TRAFFIC. ALSO, IF THE VEHICLE HAS SAT OVERNIGHT OR AN EXTENDED PERIOD OF TIME. NO LIGHTS APPEAR ON THE DASHBOARD DURING THESE "JERKS" OR STALL-OUTS. TODAY WILL MAKE THE 4TH TIME WITHIN THE SEVEN-WEEK PERIOD I WILL HAVE THE VEHICLE BACK AT THE DEALERSHIP'S SERVICE DEPARTMENT. I BOUGHT THE VEHICLE NEW AND HAVE HAD IT LESS THAN ONE YEAR. IT HAS APPROXIMATELY 11,500 MILES ON IT.
Additional Notes:
MY 2016 JEEP COMPASS HAS STALLED OUT TWICE WITHIN APPROXIMATELY A 7-WEEK PERIOD. ONCE IN A PARKING LOT (2/8/2017) AND TODAY (3/29/2017) A STALL-OUT OCCURRED IN TRAFFIC. TODAY, I WAS STOPPED ON THE HIGHWAY TO MAKE A LEFT-HAND TURN. TRAFFIC WAS BACKED-UP, SO WHEN IT BEGAN TO MOVE, I MOVED MY FOOT FROM THE BRAKE TO THE GAS PEDAL TO MAKE THE TURN, AND THE JEEP STALLED. I PUT THE JEEP IN NEUTRAL, AND IT IMMEDIATELY STARTED. HOWEVER, THIS WAS IN HEAVY TRAFFIC. BETWEEN THE STALL-OUTS, THE VEHICLE WILL "JERK" PERIODICALLY, ESPECIALLY AFTER SLOWING DOWN AND THEN HAVING TO ACCELERATE. THESE HARD "JERKS" HAVE BECOME MORE FREQUENT AND ARE OCCURRING ON A DAILY BASIS. BOTH ISSUES APPEAR TO OCCUR WHEN SPEED IS LOWER AND/OR HAVE TO DECELERATE OR ACCELERATE BECAUSE OF TRAFFIC. ALSO, IF THE VEHICLE HAS SAT OVERNIGHT OR AN EXTENDED PERIOD OF TIME. NO LIGHTS APPEAR ON THE DASHBOARD DURING THESE "JERKS" OR STALL-OUTS. TODAY WILL MAKE THE 4TH TIME WITHIN THE SEVEN-WEEK PERIOD I WILL HAVE THE VEHICLE BACK AT THE DEALERSHIP'S SERVICE DEPARTMENT. I BOUGHT THE VEHICLE NEW AND HAVE HAD IT LESS THAN ONE YEAR. IT HAS APPROXIMATELY 11,500 MILES ON IT.
Mfg Campaign: 10969258
Recall Date: Mar 29, 2017
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V609000 (ELECTRICAL SYSTEM). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Corrective Action:
TL* THE CONTACT OWNS A 2016 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V609000 (ELECTRICAL SYSTEM). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Additional Notes:
TL* THE CONTACT OWNS A 2016 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V609000 (ELECTRICAL SYSTEM). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Mfg Campaign: 10957527
Recall Date: Feb 28, 2017
Chrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
DON'T KNOW THEY CAN'T SEEM TO FIGURE OUT WHY WHEN SOMEONE GETS OUT OF PASSENGER SEAT THE SEATBELT LIGHTBSTSYS ON AND IT STILL CHIMS UNTIL I HOOK THE SEATBELT. I AM GETTING TIRED OF TAKING IT TO THEM
Corrective Action:
DON'T KNOW THEY CAN'T SEEM TO FIGURE OUT WHY WHEN SOMEONE GETS OUT OF PASSENGER SEAT THE SEATBELT LIGHTBSTSYS ON AND IT STILL CHIMS UNTIL I HOOK THE SEATBELT. I AM GETTING TIRED OF TAKING IT TO THEM
Additional Notes:
DON'T KNOW THEY CAN'T SEEM TO FIGURE OUT WHY WHEN SOMEONE GETS OUT OF PASSENGER SEAT THE SEATBELT LIGHTBSTSYS ON AND IT STILL CHIMS UNTIL I HOOK THE SEATBELT. I AM GETTING TIRED OF TAKING IT TO THEM
Mfg Campaign: 10948588
Recall Date: Jan 30, 2017
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