Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Journey, Jeep Compass, and Jeep Patriot vehicles manufactured May 9, 2016, to July 15, 2016. The crankshaft or camshaft sensor may only work intermittently, causing the engine to stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S89
Recall Date: Dec 16, 2016
Consumer Complaints
414 ComplaintsChrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2016 JEEP COMPASS. WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE WOULD NOT EXCEED 60 MPH. THE CONTACT STATED THAT THE SAME FAILURE OCCURRED MULTIPLE TIMES AT VARIOUS SPEEDS. THE DEALER (CHAMPION CHRYSLER JEEP DODGE, 9655 FIRESTONE BLVD, DOWNEY, CA 90241) STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V907000 (ENGINE). THE MANUFACTURER WAS ALSO CONTACTED AND WAS UNABLE TO ASSIST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 53,675. *TT CONSUMER STATED ENGINE STALLED AT 60 MPH. CHECK ENGINE DID NOT COME ON.UPDATED 11/26/18*JB
Corrective Action:
TL* THE CONTACT OWNS A 2016 JEEP COMPASS. WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE WOULD NOT EXCEED 60 MPH. THE CONTACT STATED THAT THE SAME FAILURE OCCURRED MULTIPLE TIMES AT VARIOUS SPEEDS. THE DEALER (CHAMPION CHRYSLER JEEP DODGE, 9655 FIRESTONE BLVD, DOWNEY, CA 90241) STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V907000 (ENGINE). THE MANUFACTURER WAS ALSO CONTACTED AND WAS UNABLE TO ASSIST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 53,675. *TT CONSUMER STATED ENGINE STALLED AT 60 MPH. CHECK ENGINE DID NOT COME ON.UPDATED 11/26/18*JB
Additional Notes:
TL* THE CONTACT OWNS A 2016 JEEP COMPASS. WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE WOULD NOT EXCEED 60 MPH. THE CONTACT STATED THAT THE SAME FAILURE OCCURRED MULTIPLE TIMES AT VARIOUS SPEEDS. THE DEALER (CHAMPION CHRYSLER JEEP DODGE, 9655 FIRESTONE BLVD, DOWNEY, CA 90241) STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V907000 (ENGINE). THE MANUFACTURER WAS ALSO CONTACTED AND WAS UNABLE TO ASSIST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 53,675. *TT CONSUMER STATED ENGINE STALLED AT 60 MPH. CHECK ENGINE DID NOT COME ON.UPDATED 11/26/18*JB
Mfg Campaign: 11124560
Recall Date: Sep 5, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
2016 JEEP COMPASS RECALL - THE POWER AND ENGINE LIGHT COMES ON AND THE CAR LOSES POWER. I HAVE TO CUT IT OFF AND RESTART. THE ENGINE LIGHT STAYS ON FOR A WHILE AND AFTER A COUPLE OF ENGINE STARTS, THE LIGHTS GO OFF. WHEN IT LOSES POWER, PUSHING ON THE GAS, THE CAR DOESN'T GET ANY POWER TO MOVE FORWARD. IT'S ONLY COASTING ALONG. THIS HAS HAPPENED ON THE HIGHWAY AND IN THE CITY. IT DOESN'T MATTER WHAT SPEED I AM GOING. VERY SCARY, I HAVE TO PULL OVER ON THE HIGHWAY TO TURN OFF THE IGNITION AND TURN IT BACK ON TO CONTINUE. I'M AFRAID EVENTUALLY IT WON'T TURN BACK ON. IT STARTED HAPPENING AROUND MAY 2018. JUST PURCHASED THE
Corrective Action:
2016 JEEP COMPASS RECALL - THE POWER AND ENGINE LIGHT COMES ON AND THE CAR LOSES POWER. I HAVE TO CUT IT OFF AND RESTART. THE ENGINE LIGHT STAYS ON FOR A WHILE AND AFTER A COUPLE OF ENGINE STARTS, THE LIGHTS GO OFF. WHEN IT LOSES POWER, PUSHING ON THE GAS, THE CAR DOESN'T GET ANY POWER TO MOVE FORWARD. IT'S ONLY COASTING ALONG. THIS HAS HAPPENED ON THE HIGHWAY AND IN THE CITY. IT DOESN'T MATTER WHAT SPEED I AM GOING. VERY SCARY, I HAVE TO PULL OVER ON THE HIGHWAY TO TURN OFF THE IGNITION AND TURN IT BACK ON TO CONTINUE. I'M AFRAID EVENTUALLY IT WON'T TURN BACK ON. IT STARTED HAPPENING AROUND MAY 2018. JUST PURCHASED THE
Additional Notes:
2016 JEEP COMPASS RECALL - THE POWER AND ENGINE LIGHT COMES ON AND THE CAR LOSES POWER. I HAVE TO CUT IT OFF AND RESTART. THE ENGINE LIGHT STAYS ON FOR A WHILE AND AFTER A COUPLE OF ENGINE STARTS, THE LIGHTS GO OFF. WHEN IT LOSES POWER, PUSHING ON THE GAS, THE CAR DOESN'T GET ANY POWER TO MOVE FORWARD. IT'S ONLY COASTING ALONG. THIS HAS HAPPENED ON THE HIGHWAY AND IN THE CITY. IT DOESN'T MATTER WHAT SPEED I AM GOING. VERY SCARY, I HAVE TO PULL OVER ON THE HIGHWAY TO TURN OFF THE IGNITION AND TURN IT BACK ON TO CONTINUE. I'M AFRAID EVENTUALLY IT WON'T TURN BACK ON. IT STARTED HAPPENING AROUND MAY 2018. JUST PURCHASED THE
Mfg Campaign: 11118640
Recall Date: Aug 8, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 JEEP COMPASS. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE DEALER (1ST CHOICE MOTORS, 4799 S AMHERST HWY, MADISON HEIGHTS, VIRGINIA 24572, (434) 455-8110) TEST DROVE THE VEHICLE, BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000. *TT *JS
Corrective Action:
TL* THE CONTACT OWNS A 2016 JEEP COMPASS. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE DEALER (1ST CHOICE MOTORS, 4799 S AMHERST HWY, MADISON HEIGHTS, VIRGINIA 24572, (434) 455-8110) TEST DROVE THE VEHICLE, BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000. *TT *JS
Additional Notes:
TL* THE CONTACT OWNS A 2016 JEEP COMPASS. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE DEALER (1ST CHOICE MOTORS, 4799 S AMHERST HWY, MADISON HEIGHTS, VIRGINIA 24572, (434) 455-8110) TEST DROVE THE VEHICLE, BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000. *TT *JS
Mfg Campaign: 11118146
Recall Date: Aug 6, 2018
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WHEN RUNNING THE AC THE WINDSHIELD INSIDE BECOMES FOOGY AND MAKES OT HARDER TO SEE WHEN DRIVING. CHRYSLER SAYS ITS NORMAL. COULD CAUSE A FATAL ACIDENT.
Corrective Action:
WHEN RUNNING THE AC THE WINDSHIELD INSIDE BECOMES FOOGY AND MAKES OT HARDER TO SEE WHEN DRIVING. CHRYSLER SAYS ITS NORMAL. COULD CAUSE A FATAL ACIDENT.
Additional Notes:
WHEN RUNNING THE AC THE WINDSHIELD INSIDE BECOMES FOOGY AND MAKES OT HARDER TO SEE WHEN DRIVING. CHRYSLER SAYS ITS NORMAL. COULD CAUSE A FATAL ACIDENT.
Mfg Campaign: 11114041
Recall Date: Jul 27, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 JEEP COMPASS. WHILE DRIVING 70 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO STRAUB CHRYSLER DODGE JEEP RAM (1502 WHEELING AVE, GLEN DALE, WV 26038) WHERE IT WAS DIAGNOSED THAT THE CAMSHAFT NEEDED REPLACEMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V907000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 JEEP COMPASS. WHILE DRIVING 70 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO STRAUB CHRYSLER DODGE JEEP RAM (1502 WHEELING AVE, GLEN DALE, WV 26038) WHERE IT WAS DIAGNOSED THAT THE CAMSHAFT NEEDED REPLACEMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V907000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 JEEP COMPASS. WHILE DRIVING 70 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO STRAUB CHRYSLER DODGE JEEP RAM (1502 WHEELING AVE, GLEN DALE, WV 26038) WHERE IT WAS DIAGNOSED THAT THE CAMSHAFT NEEDED REPLACEMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V907000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
Mfg Campaign: 11111252
Recall Date: Jul 13, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
WHILE AT A COMPLETE STOP, EITHER AT LIGHT OR IN TRAFFIC, MY RPM GAUGE NEEDLE WOULD DROP TO 0 RPMS, HOWEVER MY BATTERY IS STILL ACTIVE. I WILL THEN HAVE TO CYCLE KEY TO TURN VEHICLE BACK ON. THIS ALSO HAPPENED AS VEHICLE WAS MOVING/APPROACHING INTERSECTION WITH TRAFFIC LIGHT. AS I COASTED TO INTERSECTION MY RPMS AGAIN WENT TO ZERO. I THEN RELUCTANTLY WAS ABLE TO TURN STEERING WHEEL (ALTHOUGH LOST POWER STEERING) TO THE RIGHT AND CONTINUED TO COAST ONTO SHOULDER OF ROAD. PUT CAR INTO PARK, CYCLED KEY AND CAR TURNED ON BUT TOOK A SEVERAL SECONDS FOR ENGINE TO TURN OVER. TOOK VEHICLE INTO CHRYSLER DEALERSHIP 3X FOR THIS ISSUE AND THEY COULDN'T FIND PROBLEM AND COULDN'T DUPLICATE IT WHILE DRIVING IT FOR A FEW DAYS.
Corrective Action:
WHILE AT A COMPLETE STOP, EITHER AT LIGHT OR IN TRAFFIC, MY RPM GAUGE NEEDLE WOULD DROP TO 0 RPMS, HOWEVER MY BATTERY IS STILL ACTIVE. I WILL THEN HAVE TO CYCLE KEY TO TURN VEHICLE BACK ON. THIS ALSO HAPPENED AS VEHICLE WAS MOVING/APPROACHING INTERSECTION WITH TRAFFIC LIGHT. AS I COASTED TO INTERSECTION MY RPMS AGAIN WENT TO ZERO. I THEN RELUCTANTLY WAS ABLE TO TURN STEERING WHEEL (ALTHOUGH LOST POWER STEERING) TO THE RIGHT AND CONTINUED TO COAST ONTO SHOULDER OF ROAD. PUT CAR INTO PARK, CYCLED KEY AND CAR TURNED ON BUT TOOK A SEVERAL SECONDS FOR ENGINE TO TURN OVER. TOOK VEHICLE INTO CHRYSLER DEALERSHIP 3X FOR THIS ISSUE AND THEY COULDN'T FIND PROBLEM AND COULDN'T DUPLICATE IT WHILE DRIVING IT FOR A FEW DAYS.
Additional Notes:
WHILE AT A COMPLETE STOP, EITHER AT LIGHT OR IN TRAFFIC, MY RPM GAUGE NEEDLE WOULD DROP TO 0 RPMS, HOWEVER MY BATTERY IS STILL ACTIVE. I WILL THEN HAVE TO CYCLE KEY TO TURN VEHICLE BACK ON. THIS ALSO HAPPENED AS VEHICLE WAS MOVING/APPROACHING INTERSECTION WITH TRAFFIC LIGHT. AS I COASTED TO INTERSECTION MY RPMS AGAIN WENT TO ZERO. I THEN RELUCTANTLY WAS ABLE TO TURN STEERING WHEEL (ALTHOUGH LOST POWER STEERING) TO THE RIGHT AND CONTINUED TO COAST ONTO SHOULDER OF ROAD. PUT CAR INTO PARK, CYCLED KEY AND CAR TURNED ON BUT TOOK A SEVERAL SECONDS FOR ENGINE TO TURN OVER. TOOK VEHICLE INTO CHRYSLER DEALERSHIP 3X FOR THIS ISSUE AND THEY COULDN'T FIND PROBLEM AND COULDN'T DUPLICATE IT WHILE DRIVING IT FOR A FEW DAYS.
Mfg Campaign: 11103547
Recall Date: Jun 23, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
ENGINE STALLS ALL A SUDDEN WHILE DRIVING, THEN THE DASHBOARD SENSOR LIGHTS COME ON LIKE THE ENGINE LIGHT THE ETC LIGHT AND THE ESP LIGHT. YOU DO NOT CURRENTLY HAVE A RECALL ON MY VIN#, BUT I BELIEVE THIS TO BE A RECALL ISSUE. PLEASE INVESTIGATE THIS BEING I NEED TO HAVE THIS FIXED. PRETTY PLEASE AND THANK YOU FOR YOU TIME!
Corrective Action:
ENGINE STALLS ALL A SUDDEN WHILE DRIVING, THEN THE DASHBOARD SENSOR LIGHTS COME ON LIKE THE ENGINE LIGHT THE ETC LIGHT AND THE ESP LIGHT. YOU DO NOT CURRENTLY HAVE A RECALL ON MY VIN#, BUT I BELIEVE THIS TO BE A RECALL ISSUE. PLEASE INVESTIGATE THIS BEING I NEED TO HAVE THIS FIXED. PRETTY PLEASE AND THANK YOU FOR YOU TIME!
Additional Notes:
ENGINE STALLS ALL A SUDDEN WHILE DRIVING, THEN THE DASHBOARD SENSOR LIGHTS COME ON LIKE THE ENGINE LIGHT THE ETC LIGHT AND THE ESP LIGHT. YOU DO NOT CURRENTLY HAVE A RECALL ON MY VIN#, BUT I BELIEVE THIS TO BE A RECALL ISSUE. PLEASE INVESTIGATE THIS BEING I NEED TO HAVE THIS FIXED. PRETTY PLEASE AND THANK YOU FOR YOU TIME!
Mfg Campaign: 11099469
Recall Date: Jun 4, 2018
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
ENGINE STALLS ALL A SUDDEN WHILE DRIVING, THEN THE DASHBOARD SENSOR LIGHTS COME ON LIKE THE ENGINE LIGHT THE ETC LIGHT AND THE ESP LIGHT. YOU DO NOT CURRENTLY HAVE A RECALL ON MY VIN#, BUT I BELIEVE THIS TO BE A RECALL ISSUE. PLEASE INVESTIGATE THIS BEING I NEED TO HAVE THIS FIXED. PRETTY PLEASE AND THANK YOU FOR YOU TIME!
Corrective Action:
ENGINE STALLS ALL A SUDDEN WHILE DRIVING, THEN THE DASHBOARD SENSOR LIGHTS COME ON LIKE THE ENGINE LIGHT THE ETC LIGHT AND THE ESP LIGHT. YOU DO NOT CURRENTLY HAVE A RECALL ON MY VIN#, BUT I BELIEVE THIS TO BE A RECALL ISSUE. PLEASE INVESTIGATE THIS BEING I NEED TO HAVE THIS FIXED. PRETTY PLEASE AND THANK YOU FOR YOU TIME!
Additional Notes:
ENGINE STALLS ALL A SUDDEN WHILE DRIVING, THEN THE DASHBOARD SENSOR LIGHTS COME ON LIKE THE ENGINE LIGHT THE ETC LIGHT AND THE ESP LIGHT. YOU DO NOT CURRENTLY HAVE A RECALL ON MY VIN#, BUT I BELIEVE THIS TO BE A RECALL ISSUE. PLEASE INVESTIGATE THIS BEING I NEED TO HAVE THIS FIXED. PRETTY PLEASE AND THANK YOU FOR YOU TIME!
Mfg Campaign: 11099469
Recall Date: Jun 4, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I HAVE TO WAIT BETWEEN 10 TO 30 MINS BEFORE I CAN TRY TO START MY CAR AND ALSO IT WILL START WITH THE REMOTE BUT WHEN YOU GO OUT THE KEY IN IT TURNS OFF AND I WOULD HAVE WAIT LONGER FOR IT TO START BY KEY I HAVEN'T HAD MY JEEP THAT LONG I ONLY HAD IT FOUR MONTHS AND NOW I AM HAVING PROBLEMS WITH IT
Corrective Action:
I HAVE TO WAIT BETWEEN 10 TO 30 MINS BEFORE I CAN TRY TO START MY CAR AND ALSO IT WILL START WITH THE REMOTE BUT WHEN YOU GO OUT THE KEY IN IT TURNS OFF AND I WOULD HAVE WAIT LONGER FOR IT TO START BY KEY I HAVEN'T HAD MY JEEP THAT LONG I ONLY HAD IT FOUR MONTHS AND NOW I AM HAVING PROBLEMS WITH IT
Additional Notes:
I HAVE TO WAIT BETWEEN 10 TO 30 MINS BEFORE I CAN TRY TO START MY CAR AND ALSO IT WILL START WITH THE REMOTE BUT WHEN YOU GO OUT THE KEY IN IT TURNS OFF AND I WOULD HAVE WAIT LONGER FOR IT TO START BY KEY I HAVEN'T HAD MY JEEP THAT LONG I ONLY HAD IT FOUR MONTHS AND NOW I AM HAVING PROBLEMS WITH IT
Mfg Campaign: 11093780
Recall Date: May 14, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
MY MECHANIC BELIEVE'S I HAVE A SENSOR ISSUE GOING ON WITH MY TRANSMISSION. IT SEEMS TO HAVE THE SAME ISSUES AS OTHER CERTAIN MODEL YEARS AS MINE. EVERY DRIVE I TAKE, THE TRANSMISSION SLIPS. HE HAS RULED OUT EVERYTHING ELSE, AND ONE OR TWO OF THE SENSORS ARE POINTING TO MY TRANSMISSION ISSUES. THIS PROBLEM HAS ALMOST CAUSED ME AN ACCIDENT MULTIPLE DIFFERENT TIMES. AT THIS POINT I DON'T FEEL COMFORTABLE DRIVING IT.
Corrective Action:
MY MECHANIC BELIEVE'S I HAVE A SENSOR ISSUE GOING ON WITH MY TRANSMISSION. IT SEEMS TO HAVE THE SAME ISSUES AS OTHER CERTAIN MODEL YEARS AS MINE. EVERY DRIVE I TAKE, THE TRANSMISSION SLIPS. HE HAS RULED OUT EVERYTHING ELSE, AND ONE OR TWO OF THE SENSORS ARE POINTING TO MY TRANSMISSION ISSUES. THIS PROBLEM HAS ALMOST CAUSED ME AN ACCIDENT MULTIPLE DIFFERENT TIMES. AT THIS POINT I DON'T FEEL COMFORTABLE DRIVING IT.
Additional Notes:
MY MECHANIC BELIEVE'S I HAVE A SENSOR ISSUE GOING ON WITH MY TRANSMISSION. IT SEEMS TO HAVE THE SAME ISSUES AS OTHER CERTAIN MODEL YEARS AS MINE. EVERY DRIVE I TAKE, THE TRANSMISSION SLIPS. HE HAS RULED OUT EVERYTHING ELSE, AND ONE OR TWO OF THE SENSORS ARE POINTING TO MY TRANSMISSION ISSUES. THIS PROBLEM HAS ALMOST CAUSED ME AN ACCIDENT MULTIPLE DIFFERENT TIMES. AT THIS POINT I DON'T FEEL COMFORTABLE DRIVING IT.
Mfg Campaign: 11093498
Recall Date: May 12, 2018
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
TAKATA RECALL MY JEEP WAS T-BONED, BY ON COMING TRAFFIC. BOTH DOORS ON THE RIGHT SIDE, WERE SMASHED IN. THE DOORS WERE SMASHED IN, MEANING THE DOORS WERE INOPERABLE. THE DOORS CAN'T BE OPENED, OR SHUT. NONE OF THE AIR BAGS, IN THE ENTIRE VEHICLE DEPLOYED. *TT UPDATED 9/19/18*JB
Corrective Action:
TAKATA RECALL MY JEEP WAS T-BONED, BY ON COMING TRAFFIC. BOTH DOORS ON THE RIGHT SIDE, WERE SMASHED IN. THE DOORS WERE SMASHED IN, MEANING THE DOORS WERE INOPERABLE. THE DOORS CAN'T BE OPENED, OR SHUT. NONE OF THE AIR BAGS, IN THE ENTIRE VEHICLE DEPLOYED. *TT UPDATED 9/19/18*JB
Additional Notes:
TAKATA RECALL MY JEEP WAS T-BONED, BY ON COMING TRAFFIC. BOTH DOORS ON THE RIGHT SIDE, WERE SMASHED IN. THE DOORS WERE SMASHED IN, MEANING THE DOORS WERE INOPERABLE. THE DOORS CAN'T BE OPENED, OR SHUT. NONE OF THE AIR BAGS, IN THE ENTIRE VEHICLE DEPLOYED. *TT UPDATED 9/19/18*JB
Mfg Campaign: 11092086
Recall Date: May 6, 2018
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
TAKATA RECALL MY JEEP WAS T-BONED, BY ON COMING TRAFFIC. BOTH DOORS ON THE RIGHT SIDE, WERE SMASHED IN. THE DOORS WERE SMASHED IN, MEANING THE DOORS WERE INOPERABLE. THE DOORS CAN'T BE OPENED, OR SHUT. NONE OF THE AIR BAGS, IN THE ENTIRE VEHICLE DEPLOYED. *TT UPDATED 9/19/18*JB
Corrective Action:
TAKATA RECALL MY JEEP WAS T-BONED, BY ON COMING TRAFFIC. BOTH DOORS ON THE RIGHT SIDE, WERE SMASHED IN. THE DOORS WERE SMASHED IN, MEANING THE DOORS WERE INOPERABLE. THE DOORS CAN'T BE OPENED, OR SHUT. NONE OF THE AIR BAGS, IN THE ENTIRE VEHICLE DEPLOYED. *TT UPDATED 9/19/18*JB
Additional Notes:
TAKATA RECALL MY JEEP WAS T-BONED, BY ON COMING TRAFFIC. BOTH DOORS ON THE RIGHT SIDE, WERE SMASHED IN. THE DOORS WERE SMASHED IN, MEANING THE DOORS WERE INOPERABLE. THE DOORS CAN'T BE OPENED, OR SHUT. NONE OF THE AIR BAGS, IN THE ENTIRE VEHICLE DEPLOYED. *TT UPDATED 9/19/18*JB
Mfg Campaign: 11092086
Recall Date: May 6, 2018
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
TAKATA RECALL MY JEEP WAS T-BONED, BY ON COMING TRAFFIC. BOTH DOORS ON THE RIGHT SIDE, WERE SMASHED IN. THE DOORS WERE SMASHED IN, MEANING THE DOORS WERE INOPERABLE. THE DOORS CAN'T BE OPENED, OR SHUT. NONE OF THE AIR BAGS, IN THE ENTIRE VEHICLE DEPLOYED. *TT UPDATED 9/19/18*JB
Corrective Action:
TAKATA RECALL MY JEEP WAS T-BONED, BY ON COMING TRAFFIC. BOTH DOORS ON THE RIGHT SIDE, WERE SMASHED IN. THE DOORS WERE SMASHED IN, MEANING THE DOORS WERE INOPERABLE. THE DOORS CAN'T BE OPENED, OR SHUT. NONE OF THE AIR BAGS, IN THE ENTIRE VEHICLE DEPLOYED. *TT UPDATED 9/19/18*JB
Additional Notes:
TAKATA RECALL MY JEEP WAS T-BONED, BY ON COMING TRAFFIC. BOTH DOORS ON THE RIGHT SIDE, WERE SMASHED IN. THE DOORS WERE SMASHED IN, MEANING THE DOORS WERE INOPERABLE. THE DOORS CAN'T BE OPENED, OR SHUT. NONE OF THE AIR BAGS, IN THE ENTIRE VEHICLE DEPLOYED. *TT UPDATED 9/19/18*JB
Mfg Campaign: 11092086
Recall Date: May 6, 2018
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNS A 2016 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 5 MPH, THE DRIVER'S AIR BAG DEPLOYED WITHOUT WARNING OR IMPACT. THE CONTACT STATED THAT THE AIR BAG EXPLODED AND BURNED BOTH OF HER HANDS. IN ADDITION, THE CONTACT SUFFERED CHEST AND ABDOMINAL PAIN FROM THE IMPACT OF THE AIR BAG EXPLOSION, WHICH REQUIRED MEDICAL ATTENTION. ENTERPRISE CAR SALES (501 S. GOVERNOR PRINTZ BOULEVARD, LESTER, PA 19029) WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 5 MPH, THE DRIVER'S AIR BAG DEPLOYED WITHOUT WARNING OR IMPACT. THE CONTACT STATED THAT THE AIR BAG EXPLODED AND BURNED BOTH OF HER HANDS. IN ADDITION, THE CONTACT SUFFERED CHEST AND ABDOMINAL PAIN FROM THE IMPACT OF THE AIR BAG EXPLOSION, WHICH REQUIRED MEDICAL ATTENTION. ENTERPRISE CAR SALES (501 S. GOVERNOR PRINTZ BOULEVARD, LESTER, PA 19029) WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 5 MPH, THE DRIVER'S AIR BAG DEPLOYED WITHOUT WARNING OR IMPACT. THE CONTACT STATED THAT THE AIR BAG EXPLODED AND BURNED BOTH OF HER HANDS. IN ADDITION, THE CONTACT SUFFERED CHEST AND ABDOMINAL PAIN FROM THE IMPACT OF THE AIR BAG EXPLOSION, WHICH REQUIRED MEDICAL ATTENTION. ENTERPRISE CAR SALES (501 S. GOVERNOR PRINTZ BOULEVARD, LESTER, PA 19029) WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000.
Mfg Campaign: 11091236
Recall Date: May 1, 2018
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
TAKATA RECALL, I WAS DRIVING DOWN 435 HIGHWAY WITH MY KIDS AND MY ENGINE STALLED. I HAD TO PULL ON THE SHOULDER TURN THE CAR OFF AND RESTART THE CAR. THIS HAPPENED ON THURSDAY THE 12TH OF APRIL 2016.
Corrective Action:
TAKATA RECALL, I WAS DRIVING DOWN 435 HIGHWAY WITH MY KIDS AND MY ENGINE STALLED. I HAD TO PULL ON THE SHOULDER TURN THE CAR OFF AND RESTART THE CAR. THIS HAPPENED ON THURSDAY THE 12TH OF APRIL 2016.
Additional Notes:
TAKATA RECALL, I WAS DRIVING DOWN 435 HIGHWAY WITH MY KIDS AND MY ENGINE STALLED. I HAD TO PULL ON THE SHOULDER TURN THE CAR OFF AND RESTART THE CAR. THIS HAPPENED ON THURSDAY THE 12TH OF APRIL 2016.
Mfg Campaign: 11088523
Recall Date: Apr 16, 2018
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHEN ACCELERATING FROM A STOPPED POSITION, I.E. AT A STOP SIGN, MY CAR BEGINS TO DRIVE, THEN I HEAR THE ENGINE "REV", AS IF IT IS IN THE NEUTRAL POSITION. IT IS IN DRIVE. THEN I SHUT OFF THE CAR, RESTART AND THEN IT IS OK..IT IS VERY DANGEROUS. IT DOES NOT HAPPEN OFTEN, BUT WHEN IT DOES, IT IS VERY DANGEROUS. I WOULD SAY IT HAPPENS 1X PER WEEK, SOMETIMES 2X PER WEEK. I HAVE A VIDEO OF THE "REVVING" BUT YOU CAN'T SEE ANYTHING OF COURSE!
Corrective Action:
WHEN ACCELERATING FROM A STOPPED POSITION, I.E. AT A STOP SIGN, MY CAR BEGINS TO DRIVE, THEN I HEAR THE ENGINE "REV", AS IF IT IS IN THE NEUTRAL POSITION. IT IS IN DRIVE. THEN I SHUT OFF THE CAR, RESTART AND THEN IT IS OK..IT IS VERY DANGEROUS. IT DOES NOT HAPPEN OFTEN, BUT WHEN IT DOES, IT IS VERY DANGEROUS. I WOULD SAY IT HAPPENS 1X PER WEEK, SOMETIMES 2X PER WEEK. I HAVE A VIDEO OF THE "REVVING" BUT YOU CAN'T SEE ANYTHING OF COURSE!
Additional Notes:
WHEN ACCELERATING FROM A STOPPED POSITION, I.E. AT A STOP SIGN, MY CAR BEGINS TO DRIVE, THEN I HEAR THE ENGINE "REV", AS IF IT IS IN THE NEUTRAL POSITION. IT IS IN DRIVE. THEN I SHUT OFF THE CAR, RESTART AND THEN IT IS OK..IT IS VERY DANGEROUS. IT DOES NOT HAPPEN OFTEN, BUT WHEN IT DOES, IT IS VERY DANGEROUS. I WOULD SAY IT HAPPENS 1X PER WEEK, SOMETIMES 2X PER WEEK. I HAVE A VIDEO OF THE "REVVING" BUT YOU CAN'T SEE ANYTHING OF COURSE!
Mfg Campaign: 11084269
Recall Date: Apr 10, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
SINCE BEGINNING OF 2018 MY JEEP HAS STALLED WHILE THE CAR WAS IN MOTION AND I WAS DRIVING. I BROUGHT IT TO DEALER ON 2/15/18. DEALER SAYS IT COULD BE FROM LOW OIL. WHEN HE CHECKED THE OIL THE OIL LEVEL WAS GOOD AND CLEAN. HE RECOMMENDED TO CHANGE THE OIL ANYWAY. WHICH I DID. AGAIN JEEP STALLED 2 TIMES WHILE IN MOTION AND I WAS DRIVING. ON THE DASHBOARD THE WORD ESC APPEARS AND AFTER I RESTART THE ENGINE IT DISAPPEARS. I HAVE NOT SEEN A PATTERN WETHER IT BE MY SPEED, TURNING OR STOPPING AT A LIGHT. WENT BACK TO DEALERSHIP ON 4/9/2018. SERVICE MANAGER CHECKED CAR BY PLUGGING IT IN FOR DIAGNOSTIC TEST. ONLY STORED CODES APPEARED. NO CODE TO SHOW PROBLEM. I WAS TOLD I HAVE TO WAIT ABOUT MONTH FOR A LOANER IN ORDER TO LEAVE THE CAR AT THE DEALERSHIP FOR FURTHER REVIEW. DRIVING THIS JEEP IS VERY CONCERNING TO ME. I NEVER KNOW WHEN AND AT WHAT SPEED AND IF IT WILL TURN OVER.
Corrective Action:
SINCE BEGINNING OF 2018 MY JEEP HAS STALLED WHILE THE CAR WAS IN MOTION AND I WAS DRIVING. I BROUGHT IT TO DEALER ON 2/15/18. DEALER SAYS IT COULD BE FROM LOW OIL. WHEN HE CHECKED THE OIL THE OIL LEVEL WAS GOOD AND CLEAN. HE RECOMMENDED TO CHANGE THE OIL ANYWAY. WHICH I DID. AGAIN JEEP STALLED 2 TIMES WHILE IN MOTION AND I WAS DRIVING. ON THE DASHBOARD THE WORD ESC APPEARS AND AFTER I RESTART THE ENGINE IT DISAPPEARS. I HAVE NOT SEEN A PATTERN WETHER IT BE MY SPEED, TURNING OR STOPPING AT A LIGHT. WENT BACK TO DEALERSHIP ON 4/9/2018. SERVICE MANAGER CHECKED CAR BY PLUGGING IT IN FOR DIAGNOSTIC TEST. ONLY STORED CODES APPEARED. NO CODE TO SHOW PROBLEM. I WAS TOLD I HAVE TO WAIT ABOUT MONTH FOR A LOANER IN ORDER TO LEAVE THE CAR AT THE DEALERSHIP FOR FURTHER REVIEW. DRIVING THIS JEEP IS VERY CONCERNING TO ME. I NEVER KNOW WHEN AND AT WHAT SPEED AND IF IT WILL TURN OVER.
Additional Notes:
SINCE BEGINNING OF 2018 MY JEEP HAS STALLED WHILE THE CAR WAS IN MOTION AND I WAS DRIVING. I BROUGHT IT TO DEALER ON 2/15/18. DEALER SAYS IT COULD BE FROM LOW OIL. WHEN HE CHECKED THE OIL THE OIL LEVEL WAS GOOD AND CLEAN. HE RECOMMENDED TO CHANGE THE OIL ANYWAY. WHICH I DID. AGAIN JEEP STALLED 2 TIMES WHILE IN MOTION AND I WAS DRIVING. ON THE DASHBOARD THE WORD ESC APPEARS AND AFTER I RESTART THE ENGINE IT DISAPPEARS. I HAVE NOT SEEN A PATTERN WETHER IT BE MY SPEED, TURNING OR STOPPING AT A LIGHT. WENT BACK TO DEALERSHIP ON 4/9/2018. SERVICE MANAGER CHECKED CAR BY PLUGGING IT IN FOR DIAGNOSTIC TEST. ONLY STORED CODES APPEARED. NO CODE TO SHOW PROBLEM. I WAS TOLD I HAVE TO WAIT ABOUT MONTH FOR A LOANER IN ORDER TO LEAVE THE CAR AT THE DEALERSHIP FOR FURTHER REVIEW. DRIVING THIS JEEP IS VERY CONCERNING TO ME. I NEVER KNOW WHEN AND AT WHAT SPEED AND IF IT WILL TURN OVER.
Mfg Campaign: 11083928
Recall Date: Apr 9, 2018
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
SINCE BEGINNING OF 2018 MY JEEP HAS STALLED WHILE THE CAR WAS IN MOTION AND I WAS DRIVING. I BROUGHT IT TO DEALER ON 2/15/18. DEALER SAYS IT COULD BE FROM LOW OIL. WHEN HE CHECKED THE OIL THE OIL LEVEL WAS GOOD AND CLEAN. HE RECOMMENDED TO CHANGE THE OIL ANYWAY. WHICH I DID. AGAIN JEEP STALLED 2 TIMES WHILE IN MOTION AND I WAS DRIVING. ON THE DASHBOARD THE WORD ESC APPEARS AND AFTER I RESTART THE ENGINE IT DISAPPEARS. I HAVE NOT SEEN A PATTERN WETHER IT BE MY SPEED, TURNING OR STOPPING AT A LIGHT. WENT BACK TO DEALERSHIP ON 4/9/2018. SERVICE MANAGER CHECKED CAR BY PLUGGING IT IN FOR DIAGNOSTIC TEST. ONLY STORED CODES APPEARED. NO CODE TO SHOW PROBLEM. I WAS TOLD I HAVE TO WAIT ABOUT MONTH FOR A LOANER IN ORDER TO LEAVE THE CAR AT THE DEALERSHIP FOR FURTHER REVIEW. DRIVING THIS JEEP IS VERY CONCERNING TO ME. I NEVER KNOW WHEN AND AT WHAT SPEED AND IF IT WILL TURN OVER.
Corrective Action:
SINCE BEGINNING OF 2018 MY JEEP HAS STALLED WHILE THE CAR WAS IN MOTION AND I WAS DRIVING. I BROUGHT IT TO DEALER ON 2/15/18. DEALER SAYS IT COULD BE FROM LOW OIL. WHEN HE CHECKED THE OIL THE OIL LEVEL WAS GOOD AND CLEAN. HE RECOMMENDED TO CHANGE THE OIL ANYWAY. WHICH I DID. AGAIN JEEP STALLED 2 TIMES WHILE IN MOTION AND I WAS DRIVING. ON THE DASHBOARD THE WORD ESC APPEARS AND AFTER I RESTART THE ENGINE IT DISAPPEARS. I HAVE NOT SEEN A PATTERN WETHER IT BE MY SPEED, TURNING OR STOPPING AT A LIGHT. WENT BACK TO DEALERSHIP ON 4/9/2018. SERVICE MANAGER CHECKED CAR BY PLUGGING IT IN FOR DIAGNOSTIC TEST. ONLY STORED CODES APPEARED. NO CODE TO SHOW PROBLEM. I WAS TOLD I HAVE TO WAIT ABOUT MONTH FOR A LOANER IN ORDER TO LEAVE THE CAR AT THE DEALERSHIP FOR FURTHER REVIEW. DRIVING THIS JEEP IS VERY CONCERNING TO ME. I NEVER KNOW WHEN AND AT WHAT SPEED AND IF IT WILL TURN OVER.
Additional Notes:
SINCE BEGINNING OF 2018 MY JEEP HAS STALLED WHILE THE CAR WAS IN MOTION AND I WAS DRIVING. I BROUGHT IT TO DEALER ON 2/15/18. DEALER SAYS IT COULD BE FROM LOW OIL. WHEN HE CHECKED THE OIL THE OIL LEVEL WAS GOOD AND CLEAN. HE RECOMMENDED TO CHANGE THE OIL ANYWAY. WHICH I DID. AGAIN JEEP STALLED 2 TIMES WHILE IN MOTION AND I WAS DRIVING. ON THE DASHBOARD THE WORD ESC APPEARS AND AFTER I RESTART THE ENGINE IT DISAPPEARS. I HAVE NOT SEEN A PATTERN WETHER IT BE MY SPEED, TURNING OR STOPPING AT A LIGHT. WENT BACK TO DEALERSHIP ON 4/9/2018. SERVICE MANAGER CHECKED CAR BY PLUGGING IT IN FOR DIAGNOSTIC TEST. ONLY STORED CODES APPEARED. NO CODE TO SHOW PROBLEM. I WAS TOLD I HAVE TO WAIT ABOUT MONTH FOR A LOANER IN ORDER TO LEAVE THE CAR AT THE DEALERSHIP FOR FURTHER REVIEW. DRIVING THIS JEEP IS VERY CONCERNING TO ME. I NEVER KNOW WHEN AND AT WHAT SPEED AND IF IT WILL TURN OVER.
Mfg Campaign: 11083928
Recall Date: Apr 9, 2018
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
SINCE BEGINNING OF 2018 MY JEEP HAS STALLED WHILE THE CAR WAS IN MOTION AND I WAS DRIVING. I BROUGHT IT TO DEALER ON 2/15/18. DEALER SAYS IT COULD BE FROM LOW OIL. WHEN HE CHECKED THE OIL THE OIL LEVEL WAS GOOD AND CLEAN. HE RECOMMENDED TO CHANGE THE OIL ANYWAY. WHICH I DID. AGAIN JEEP STALLED 2 TIMES WHILE IN MOTION AND I WAS DRIVING. ON THE DASHBOARD THE WORD ESC APPEARS AND AFTER I RESTART THE ENGINE IT DISAPPEARS. I HAVE NOT SEEN A PATTERN WETHER IT BE MY SPEED, TURNING OR STOPPING AT A LIGHT. WENT BACK TO DEALERSHIP ON 4/9/2018. SERVICE MANAGER CHECKED CAR BY PLUGGING IT IN FOR DIAGNOSTIC TEST. ONLY STORED CODES APPEARED. NO CODE TO SHOW PROBLEM. I WAS TOLD I HAVE TO WAIT ABOUT MONTH FOR A LOANER IN ORDER TO LEAVE THE CAR AT THE DEALERSHIP FOR FURTHER REVIEW. DRIVING THIS JEEP IS VERY CONCERNING TO ME. I NEVER KNOW WHEN AND AT WHAT SPEED AND IF IT WILL TURN OVER.
Corrective Action:
SINCE BEGINNING OF 2018 MY JEEP HAS STALLED WHILE THE CAR WAS IN MOTION AND I WAS DRIVING. I BROUGHT IT TO DEALER ON 2/15/18. DEALER SAYS IT COULD BE FROM LOW OIL. WHEN HE CHECKED THE OIL THE OIL LEVEL WAS GOOD AND CLEAN. HE RECOMMENDED TO CHANGE THE OIL ANYWAY. WHICH I DID. AGAIN JEEP STALLED 2 TIMES WHILE IN MOTION AND I WAS DRIVING. ON THE DASHBOARD THE WORD ESC APPEARS AND AFTER I RESTART THE ENGINE IT DISAPPEARS. I HAVE NOT SEEN A PATTERN WETHER IT BE MY SPEED, TURNING OR STOPPING AT A LIGHT. WENT BACK TO DEALERSHIP ON 4/9/2018. SERVICE MANAGER CHECKED CAR BY PLUGGING IT IN FOR DIAGNOSTIC TEST. ONLY STORED CODES APPEARED. NO CODE TO SHOW PROBLEM. I WAS TOLD I HAVE TO WAIT ABOUT MONTH FOR A LOANER IN ORDER TO LEAVE THE CAR AT THE DEALERSHIP FOR FURTHER REVIEW. DRIVING THIS JEEP IS VERY CONCERNING TO ME. I NEVER KNOW WHEN AND AT WHAT SPEED AND IF IT WILL TURN OVER.
Additional Notes:
SINCE BEGINNING OF 2018 MY JEEP HAS STALLED WHILE THE CAR WAS IN MOTION AND I WAS DRIVING. I BROUGHT IT TO DEALER ON 2/15/18. DEALER SAYS IT COULD BE FROM LOW OIL. WHEN HE CHECKED THE OIL THE OIL LEVEL WAS GOOD AND CLEAN. HE RECOMMENDED TO CHANGE THE OIL ANYWAY. WHICH I DID. AGAIN JEEP STALLED 2 TIMES WHILE IN MOTION AND I WAS DRIVING. ON THE DASHBOARD THE WORD ESC APPEARS AND AFTER I RESTART THE ENGINE IT DISAPPEARS. I HAVE NOT SEEN A PATTERN WETHER IT BE MY SPEED, TURNING OR STOPPING AT A LIGHT. WENT BACK TO DEALERSHIP ON 4/9/2018. SERVICE MANAGER CHECKED CAR BY PLUGGING IT IN FOR DIAGNOSTIC TEST. ONLY STORED CODES APPEARED. NO CODE TO SHOW PROBLEM. I WAS TOLD I HAVE TO WAIT ABOUT MONTH FOR A LOANER IN ORDER TO LEAVE THE CAR AT THE DEALERSHIP FOR FURTHER REVIEW. DRIVING THIS JEEP IS VERY CONCERNING TO ME. I NEVER KNOW WHEN AND AT WHAT SPEED AND IF IT WILL TURN OVER.
Mfg Campaign: 11083928
Recall Date: Apr 9, 2018
Chrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
THE FRONT PASSENGER SEAT BELT MALFUNCTIONS WHEN A PERSON IS SITTING IN THE SEAT. I HAVE TAKEN THE VEHICLE SEVERAL TIMES TO THE DEALER & IT IS STILL NOT CORRECTED. I HAVE AN OPEN INVESTIGATION WITH CHRYSLER CORPORATE TOO. CORPORATE HAS ACKNOWLEDGED THERE IS A SERIOUS PROBLEM WITH ALL 2016 JEEP COMPASS SEAT BELTS ON THE FRONT PASSENGER SIDE BUT STILL EXPECT PEOPLE TO DRIVE THEIR VEHICLES KNOWING THERE IS A PROBLEM & THEY SAY THE VEHICLE IS UNSAFE TO DRIVE. IF A PERSON IS SITTING IN THE SEAT THE ALARM WILL GO OFF INDICTING THE SEAT BELT NEEDS TO BE FASTENED WHEN IN FACT IT IS. IT WILL ALSO THINK A PERSON HAS A SEAT BELT ON WHILE THE VEHICLE IS IN MOTION WHEN THEY REALLY DON'T. I HAVE VIDEO OF THIS & EYEWITNESSES. I HAVE QUESTION THE AIRBAG LINKAGE TO THE SEATBELT MALFUNCTIONING IF IT CAN CAUSE THE AIRBAG TO FAIL OR MALFUNCTION & CORPORATE IS UNSURE IF THIS IS POSSIBLE.I HAVE ACTUALLY TRIED TO TRADE THE VEHICLE & CANNOT BECAUSE ALL OTHER DEALERS ARE AWARE OF THIS ISSUE AND REFUSE TO TAKE IT. I HAVE BEEN FIGHTING THIS SINCE I HAVE OWNED THE VEHICLE WHICH I BOUGHT MARCH 2016. AFTER I BOUGHT IT I TOOK IT BACK TO THE DEALER WITHIN AN HOUR & A HALF AND INFORMED THEM OF THE SEAT BELT ISSUE AND THEY BLEW IT OFF AND HAVE CONTINUED TO BLOW IT OFF UNTIL CORPORATE GOT INVOLVED BUT BOTH SIDES CAN'T FIX OR FIGURE OUT THE PROBLEM & WILL NOT TAKE THE VEHICLE BACK ON TRADE AS THEY HAVE ADMITTED IT IS AN UNSAFE VEHICLE DUE TO THE SEATBELT ON THE FRONT PASSENGER SIDE.' I AM ALSO HAVING ISSUES WITH THE FUEL ECONOMY AS IT IS SIGNIFICANTLY LESS THAN WHAT WAS ADVERTISED AND WHAT IS POSTED ON CORPORATE'S WEBSITE. I HAVE RECEIPTS AND VIDEO TO SHOW AS PROOF. THE DEALER BLOWS THIS OFF TOO & REFUSES TO LOOK INTO IT. CORPORATE HAS NO COMMENT ON THE FUEL ECONOMY. IT'S ADVERTISED TO GET 30 ON THE HIGHWAY & I BARELY GET 24-25. ALL ISSUES WITH THE SEATBELT HAS BEEN WHILE DRIVING ABOVE 15MPH.
Corrective Action:
THE FRONT PASSENGER SEAT BELT MALFUNCTIONS WHEN A PERSON IS SITTING IN THE SEAT. I HAVE TAKEN THE VEHICLE SEVERAL TIMES TO THE DEALER & IT IS STILL NOT CORRECTED. I HAVE AN OPEN INVESTIGATION WITH CHRYSLER CORPORATE TOO. CORPORATE HAS ACKNOWLEDGED THERE IS A SERIOUS PROBLEM WITH ALL 2016 JEEP COMPASS SEAT BELTS ON THE FRONT PASSENGER SIDE BUT STILL EXPECT PEOPLE TO DRIVE THEIR VEHICLES KNOWING THERE IS A PROBLEM & THEY SAY THE VEHICLE IS UNSAFE TO DRIVE. IF A PERSON IS SITTING IN THE SEAT THE ALARM WILL GO OFF INDICTING THE SEAT BELT NEEDS TO BE FASTENED WHEN IN FACT IT IS. IT WILL ALSO THINK A PERSON HAS A SEAT BELT ON WHILE THE VEHICLE IS IN MOTION WHEN THEY REALLY DON'T. I HAVE VIDEO OF THIS & EYEWITNESSES. I HAVE QUESTION THE AIRBAG LINKAGE TO THE SEATBELT MALFUNCTIONING IF IT CAN CAUSE THE AIRBAG TO FAIL OR MALFUNCTION & CORPORATE IS UNSURE IF THIS IS POSSIBLE.I HAVE ACTUALLY TRIED TO TRADE THE VEHICLE & CANNOT BECAUSE ALL OTHER DEALERS ARE AWARE OF THIS ISSUE AND REFUSE TO TAKE IT. I HAVE BEEN FIGHTING THIS SINCE I HAVE OWNED THE VEHICLE WHICH I BOUGHT MARCH 2016. AFTER I BOUGHT IT I TOOK IT BACK TO THE DEALER WITHIN AN HOUR & A HALF AND INFORMED THEM OF THE SEAT BELT ISSUE AND THEY BLEW IT OFF AND HAVE CONTINUED TO BLOW IT OFF UNTIL CORPORATE GOT INVOLVED BUT BOTH SIDES CAN'T FIX OR FIGURE OUT THE PROBLEM & WILL NOT TAKE THE VEHICLE BACK ON TRADE AS THEY HAVE ADMITTED IT IS AN UNSAFE VEHICLE DUE TO THE SEATBELT ON THE FRONT PASSENGER SIDE.' I AM ALSO HAVING ISSUES WITH THE FUEL ECONOMY AS IT IS SIGNIFICANTLY LESS THAN WHAT WAS ADVERTISED AND WHAT IS POSTED ON CORPORATE'S WEBSITE. I HAVE RECEIPTS AND VIDEO TO SHOW AS PROOF. THE DEALER BLOWS THIS OFF TOO & REFUSES TO LOOK INTO IT. CORPORATE HAS NO COMMENT ON THE FUEL ECONOMY. IT'S ADVERTISED TO GET 30 ON THE HIGHWAY & I BARELY GET 24-25. ALL ISSUES WITH THE SEATBELT HAS BEEN WHILE DRIVING ABOVE 15MPH.
Additional Notes:
THE FRONT PASSENGER SEAT BELT MALFUNCTIONS WHEN A PERSON IS SITTING IN THE SEAT. I HAVE TAKEN THE VEHICLE SEVERAL TIMES TO THE DEALER & IT IS STILL NOT CORRECTED. I HAVE AN OPEN INVESTIGATION WITH CHRYSLER CORPORATE TOO. CORPORATE HAS ACKNOWLEDGED THERE IS A SERIOUS PROBLEM WITH ALL 2016 JEEP COMPASS SEAT BELTS ON THE FRONT PASSENGER SIDE BUT STILL EXPECT PEOPLE TO DRIVE THEIR VEHICLES KNOWING THERE IS A PROBLEM & THEY SAY THE VEHICLE IS UNSAFE TO DRIVE. IF A PERSON IS SITTING IN THE SEAT THE ALARM WILL GO OFF INDICTING THE SEAT BELT NEEDS TO BE FASTENED WHEN IN FACT IT IS. IT WILL ALSO THINK A PERSON HAS A SEAT BELT ON WHILE THE VEHICLE IS IN MOTION WHEN THEY REALLY DON'T. I HAVE VIDEO OF THIS & EYEWITNESSES. I HAVE QUESTION THE AIRBAG LINKAGE TO THE SEATBELT MALFUNCTIONING IF IT CAN CAUSE THE AIRBAG TO FAIL OR MALFUNCTION & CORPORATE IS UNSURE IF THIS IS POSSIBLE.I HAVE ACTUALLY TRIED TO TRADE THE VEHICLE & CANNOT BECAUSE ALL OTHER DEALERS ARE AWARE OF THIS ISSUE AND REFUSE TO TAKE IT. I HAVE BEEN FIGHTING THIS SINCE I HAVE OWNED THE VEHICLE WHICH I BOUGHT MARCH 2016. AFTER I BOUGHT IT I TOOK IT BACK TO THE DEALER WITHIN AN HOUR & A HALF AND INFORMED THEM OF THE SEAT BELT ISSUE AND THEY BLEW IT OFF AND HAVE CONTINUED TO BLOW IT OFF UNTIL CORPORATE GOT INVOLVED BUT BOTH SIDES CAN'T FIX OR FIGURE OUT THE PROBLEM & WILL NOT TAKE THE VEHICLE BACK ON TRADE AS THEY HAVE ADMITTED IT IS AN UNSAFE VEHICLE DUE TO THE SEATBELT ON THE FRONT PASSENGER SIDE.' I AM ALSO HAVING ISSUES WITH THE FUEL ECONOMY AS IT IS SIGNIFICANTLY LESS THAN WHAT WAS ADVERTISED AND WHAT IS POSTED ON CORPORATE'S WEBSITE. I HAVE RECEIPTS AND VIDEO TO SHOW AS PROOF. THE DEALER BLOWS THIS OFF TOO & REFUSES TO LOOK INTO IT. CORPORATE HAS NO COMMENT ON THE FUEL ECONOMY. IT'S ADVERTISED TO GET 30 ON THE HIGHWAY & I BARELY GET 24-25. ALL ISSUES WITH THE SEATBELT HAS BEEN WHILE DRIVING ABOVE 15MPH.
Mfg Campaign: 11082176
Recall Date: Mar 30, 2018
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
Recent Articles
Jeep Grand Cherokee Head Restraint Problem
Chrysler (FCA US, LLC) has announced a safety issue affecting certain 2023–2024 Jeep Grand Ch ...
Aug 1, 2025Fuel Injector Problem: 2021-2024 Ford Bronco Sport and 2020-2022 Ford Escape
If you own a 2021-2024 Ford Bronco Sport or 2020-2022 Ford Escape equipped with a 1.5L Dragon GTDI e ...
Jul 28, 2025Airbag Problem Affects 2022-2025 Chrysler Pacifica and Voyager Vehicles
If you own a Chrysler Pacifica or Voyager, your vehicle may be equipped with defective side curtain ...
Jul 24, 2025