Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Journey, Jeep Compass, and Jeep Patriot vehicles manufactured May 9, 2016, to July 15, 2016. The crankshaft or camshaft sensor may only work intermittently, causing the engine to stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S89
Recall Date: Dec 16, 2016
Consumer Complaints
414 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
CAR WILL NOT START MAKES CLICKING NOISES. HAVE ALL POWER, LIGHTS, RADIO, AIR CONDITIONING BUT WONT CRANK. TOOK IT TO THE DEALERSHIP AND SAID IT MIGHT BE THE KEY FOB SO GOT A NEW ONE. WORKED FOR ABOUT 2 MONTHS AND IS STARTING AGAIN. THE AUTO START WILL START IT BUT WHEN I PUT THE KEY ON AND PUT IT IN THE ON POSITION IT SHUTS DOWN. IF I LET IT SIT FOR A MOMENT IT STARTS.SOMETIMES IT DOESNT HAPPEN FOR A WEEK OR TWO, SOMETIMES A COUPLE TIMES A DAY. I DONT WANT IT CUTTING OFF ON ME WHILE DRIVING THE BUSY ROADS I HAVE TO TRAVEL ON.
Corrective Action:
CAR WILL NOT START MAKES CLICKING NOISES. HAVE ALL POWER, LIGHTS, RADIO, AIR CONDITIONING BUT WONT CRANK. TOOK IT TO THE DEALERSHIP AND SAID IT MIGHT BE THE KEY FOB SO GOT A NEW ONE. WORKED FOR ABOUT 2 MONTHS AND IS STARTING AGAIN. THE AUTO START WILL START IT BUT WHEN I PUT THE KEY ON AND PUT IT IN THE ON POSITION IT SHUTS DOWN. IF I LET IT SIT FOR A MOMENT IT STARTS.SOMETIMES IT DOESNT HAPPEN FOR A WEEK OR TWO, SOMETIMES A COUPLE TIMES A DAY. I DONT WANT IT CUTTING OFF ON ME WHILE DRIVING THE BUSY ROADS I HAVE TO TRAVEL ON.
Additional Notes:
CAR WILL NOT START MAKES CLICKING NOISES. HAVE ALL POWER, LIGHTS, RADIO, AIR CONDITIONING BUT WONT CRANK. TOOK IT TO THE DEALERSHIP AND SAID IT MIGHT BE THE KEY FOB SO GOT A NEW ONE. WORKED FOR ABOUT 2 MONTHS AND IS STARTING AGAIN. THE AUTO START WILL START IT BUT WHEN I PUT THE KEY ON AND PUT IT IN THE ON POSITION IT SHUTS DOWN. IF I LET IT SIT FOR A MOMENT IT STARTS.SOMETIMES IT DOESNT HAPPEN FOR A WEEK OR TWO, SOMETIMES A COUPLE TIMES A DAY. I DONT WANT IT CUTTING OFF ON ME WHILE DRIVING THE BUSY ROADS I HAVE TO TRAVEL ON.
Mfg Campaign: 11342791
Recall Date: Aug 2, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
THE CAR HAS BEEN TO MULTIPLE JEEP DEALERSHIPS AND IT KEEP STALLING AND SHUTTING DOWN BUT NO PROBLEMS FOUND. IT HAS SHUT DOWN IN TRAFFIC! THIS HAS HAPPENED ON MULTIPLE DAYS. WE HAVE CHECKED RECALLS AND NONE APPLY TO THE JEEP. I HAVE TWO SMALL A KIDS AND THIS IS ABSOLUTELY RIDICULOUS.
Corrective Action:
THE CAR HAS BEEN TO MULTIPLE JEEP DEALERSHIPS AND IT KEEP STALLING AND SHUTTING DOWN BUT NO PROBLEMS FOUND. IT HAS SHUT DOWN IN TRAFFIC! THIS HAS HAPPENED ON MULTIPLE DAYS. WE HAVE CHECKED RECALLS AND NONE APPLY TO THE JEEP. I HAVE TWO SMALL A KIDS AND THIS IS ABSOLUTELY RIDICULOUS.
Additional Notes:
THE CAR HAS BEEN TO MULTIPLE JEEP DEALERSHIPS AND IT KEEP STALLING AND SHUTTING DOWN BUT NO PROBLEMS FOUND. IT HAS SHUT DOWN IN TRAFFIC! THIS HAS HAPPENED ON MULTIPLE DAYS. WE HAVE CHECKED RECALLS AND NONE APPLY TO THE JEEP. I HAVE TWO SMALL A KIDS AND THIS IS ABSOLUTELY RIDICULOUS.
Mfg Campaign: 11342595
Recall Date: Jul 31, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
THE CAR HAS BEEN TO MULTIPLE JEEP DEALERSHIPS AND IT KEEP STALLING AND SHUTTING DOWN BUT NO PROBLEMS FOUND. IT HAS SHUT DOWN IN TRAFFIC! THIS HAS HAPPENED ON MULTIPLE DAYS. WE HAVE CHECKED RECALLS AND NONE APPLY TO THE JEEP. I HAVE TWO SMALL A KIDS AND THIS IS ABSOLUTELY RIDICULOUS.
Corrective Action:
THE CAR HAS BEEN TO MULTIPLE JEEP DEALERSHIPS AND IT KEEP STALLING AND SHUTTING DOWN BUT NO PROBLEMS FOUND. IT HAS SHUT DOWN IN TRAFFIC! THIS HAS HAPPENED ON MULTIPLE DAYS. WE HAVE CHECKED RECALLS AND NONE APPLY TO THE JEEP. I HAVE TWO SMALL A KIDS AND THIS IS ABSOLUTELY RIDICULOUS.
Additional Notes:
THE CAR HAS BEEN TO MULTIPLE JEEP DEALERSHIPS AND IT KEEP STALLING AND SHUTTING DOWN BUT NO PROBLEMS FOUND. IT HAS SHUT DOWN IN TRAFFIC! THIS HAS HAPPENED ON MULTIPLE DAYS. WE HAVE CHECKED RECALLS AND NONE APPLY TO THE JEEP. I HAVE TWO SMALL A KIDS AND THIS IS ABSOLUTELY RIDICULOUS.
Mfg Campaign: 11342595
Recall Date: Jul 31, 2020
Chrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
THE SEAT BELT LATCH WILL NOT ENGAGE TO PROPERLY RESTRAIN. IT COMES UNDONE WITH VERY LITTLE FORCE OR PULLING.
Corrective Action:
THE SEAT BELT LATCH WILL NOT ENGAGE TO PROPERLY RESTRAIN. IT COMES UNDONE WITH VERY LITTLE FORCE OR PULLING.
Additional Notes:
THE SEAT BELT LATCH WILL NOT ENGAGE TO PROPERLY RESTRAIN. IT COMES UNDONE WITH VERY LITTLE FORCE OR PULLING.
Mfg Campaign: 11341357
Recall Date: Jul 24, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WHILE MERGING ONTO THE 110S FROM THE 10E, THE ENGINE TURNED ITSELF OFF. I WAS GOING ALMOST 60 MPH. THE STEERING COLUMN WAS COMPLETELY LOCKED INTO PLACE AS THE VEHICLE BEGAN TO SLOW, PREVENTING ME FROM BEING ABLE TO STEER EFFECTIVELY. I HAD MY TWO CHILDREN IN THE CAR - MY 1 YEAR OLD DAUGHTER AND MY 7 YEAR OLD SON. LUCKILY, I WAS NOT INVOLVED IN AN ACCIDENT. I WASN'T ABLE TO GET ONTO A SHOULDER COMPLETELY AS I COULDN'T STEER. I TURNED THE KEY INTO THE ENGINE OFF POSITION, WAITED A FEW SECONDS AND TURNED THE ENGINE OVER. IT STARTED WITH NO PROBLEM. HOWEVER THE CHECK ENGINE LIGHT TURNED ON. THE ENGINE LIGHT WAS NO LONGER ON WHEN I STARTED THE CAR SEVERAL DAYS LATER - I DIDN'T DRIVE IT FOR OBVIOUS SAFETY REASONS. I TOOK THE VEHICLE TO A MECHANIC FOR A DIAGNOSTIC WHO TOLD ME THAT THE VEHICLE IS IN NEED OF A NEW CRANK SHAFT SENSOR AND TWO CAM SHAFT SENSORS - THAT ALL THREE SHOULD BE REPLACED AT THE SAME TIME. I CALLED JEEP, AFTER A FRIEND SENT ME A RECALL NOTICE ON 2016 JEEP COMPASSES WITH THIS SAME ISSUE. I WAS INFORMED THAT MY CAR'S VIN DID NOT MATCH THE VEHICLES THAT WERE RECALLED DESPITE EXPERIENCING THE SAME DANGEROUS MECHANICAL MALFUNCTION.
Corrective Action:
WHILE MERGING ONTO THE 110S FROM THE 10E, THE ENGINE TURNED ITSELF OFF. I WAS GOING ALMOST 60 MPH. THE STEERING COLUMN WAS COMPLETELY LOCKED INTO PLACE AS THE VEHICLE BEGAN TO SLOW, PREVENTING ME FROM BEING ABLE TO STEER EFFECTIVELY. I HAD MY TWO CHILDREN IN THE CAR - MY 1 YEAR OLD DAUGHTER AND MY 7 YEAR OLD SON. LUCKILY, I WAS NOT INVOLVED IN AN ACCIDENT. I WASN'T ABLE TO GET ONTO A SHOULDER COMPLETELY AS I COULDN'T STEER. I TURNED THE KEY INTO THE ENGINE OFF POSITION, WAITED A FEW SECONDS AND TURNED THE ENGINE OVER. IT STARTED WITH NO PROBLEM. HOWEVER THE CHECK ENGINE LIGHT TURNED ON. THE ENGINE LIGHT WAS NO LONGER ON WHEN I STARTED THE CAR SEVERAL DAYS LATER - I DIDN'T DRIVE IT FOR OBVIOUS SAFETY REASONS. I TOOK THE VEHICLE TO A MECHANIC FOR A DIAGNOSTIC WHO TOLD ME THAT THE VEHICLE IS IN NEED OF A NEW CRANK SHAFT SENSOR AND TWO CAM SHAFT SENSORS - THAT ALL THREE SHOULD BE REPLACED AT THE SAME TIME. I CALLED JEEP, AFTER A FRIEND SENT ME A RECALL NOTICE ON 2016 JEEP COMPASSES WITH THIS SAME ISSUE. I WAS INFORMED THAT MY CAR'S VIN DID NOT MATCH THE VEHICLES THAT WERE RECALLED DESPITE EXPERIENCING THE SAME DANGEROUS MECHANICAL MALFUNCTION.
Additional Notes:
WHILE MERGING ONTO THE 110S FROM THE 10E, THE ENGINE TURNED ITSELF OFF. I WAS GOING ALMOST 60 MPH. THE STEERING COLUMN WAS COMPLETELY LOCKED INTO PLACE AS THE VEHICLE BEGAN TO SLOW, PREVENTING ME FROM BEING ABLE TO STEER EFFECTIVELY. I HAD MY TWO CHILDREN IN THE CAR - MY 1 YEAR OLD DAUGHTER AND MY 7 YEAR OLD SON. LUCKILY, I WAS NOT INVOLVED IN AN ACCIDENT. I WASN'T ABLE TO GET ONTO A SHOULDER COMPLETELY AS I COULDN'T STEER. I TURNED THE KEY INTO THE ENGINE OFF POSITION, WAITED A FEW SECONDS AND TURNED THE ENGINE OVER. IT STARTED WITH NO PROBLEM. HOWEVER THE CHECK ENGINE LIGHT TURNED ON. THE ENGINE LIGHT WAS NO LONGER ON WHEN I STARTED THE CAR SEVERAL DAYS LATER - I DIDN'T DRIVE IT FOR OBVIOUS SAFETY REASONS. I TOOK THE VEHICLE TO A MECHANIC FOR A DIAGNOSTIC WHO TOLD ME THAT THE VEHICLE IS IN NEED OF A NEW CRANK SHAFT SENSOR AND TWO CAM SHAFT SENSORS - THAT ALL THREE SHOULD BE REPLACED AT THE SAME TIME. I CALLED JEEP, AFTER A FRIEND SENT ME A RECALL NOTICE ON 2016 JEEP COMPASSES WITH THIS SAME ISSUE. I WAS INFORMED THAT MY CAR'S VIN DID NOT MATCH THE VEHICLES THAT WERE RECALLED DESPITE EXPERIENCING THE SAME DANGEROUS MECHANICAL MALFUNCTION.
Mfg Campaign: 11340390
Recall Date: Jul 20, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WHEN THE VECHILE IS STOPPED AT A RED LIGHT OR STOP SIGN THE MOTOR WILL JUST STALL WE WILL HAVE TO PUT IT IN PARK AND THEN START IT AGAIN AND IT WILL BE FINE IT DOESN'T HAPPEN ALL THE TIME BUT I HAVE HAD IT A YEAR AND IT'S HAPPENED 4 TIMES AND WE JUST HAD THE THROTTLE BODY REPLACED AND IT'S STILL DOING IT
Corrective Action:
WHEN THE VECHILE IS STOPPED AT A RED LIGHT OR STOP SIGN THE MOTOR WILL JUST STALL WE WILL HAVE TO PUT IT IN PARK AND THEN START IT AGAIN AND IT WILL BE FINE IT DOESN'T HAPPEN ALL THE TIME BUT I HAVE HAD IT A YEAR AND IT'S HAPPENED 4 TIMES AND WE JUST HAD THE THROTTLE BODY REPLACED AND IT'S STILL DOING IT
Additional Notes:
WHEN THE VECHILE IS STOPPED AT A RED LIGHT OR STOP SIGN THE MOTOR WILL JUST STALL WE WILL HAVE TO PUT IT IN PARK AND THEN START IT AGAIN AND IT WILL BE FINE IT DOESN'T HAPPEN ALL THE TIME BUT I HAVE HAD IT A YEAR AND IT'S HAPPENED 4 TIMES AND WE JUST HAD THE THROTTLE BODY REPLACED AND IT'S STILL DOING IT
Mfg Campaign: 11340496
Recall Date: Jul 20, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
CAR LOSES POWER AT TIMES ON THE INTERSTATE AND PULLING INTO TRAFFIC. FEELS LIKE IT'S SHUDDERING/MISSING GEAR WHEN ACCELERATING. ETC INDICATOR LIGHT COMES ON WHEN IT GETS VERY BAD.
Corrective Action:
CAR LOSES POWER AT TIMES ON THE INTERSTATE AND PULLING INTO TRAFFIC. FEELS LIKE IT'S SHUDDERING/MISSING GEAR WHEN ACCELERATING. ETC INDICATOR LIGHT COMES ON WHEN IT GETS VERY BAD.
Additional Notes:
CAR LOSES POWER AT TIMES ON THE INTERSTATE AND PULLING INTO TRAFFIC. FEELS LIKE IT'S SHUDDERING/MISSING GEAR WHEN ACCELERATING. ETC INDICATOR LIGHT COMES ON WHEN IT GETS VERY BAD.
Mfg Campaign: 11337765
Recall Date: Jul 6, 2020
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
CAR LOSES POWER AT TIMES ON THE INTERSTATE AND PULLING INTO TRAFFIC. FEELS LIKE IT'S SHUDDERING/MISSING GEAR WHEN ACCELERATING. ETC INDICATOR LIGHT COMES ON WHEN IT GETS VERY BAD.
Corrective Action:
CAR LOSES POWER AT TIMES ON THE INTERSTATE AND PULLING INTO TRAFFIC. FEELS LIKE IT'S SHUDDERING/MISSING GEAR WHEN ACCELERATING. ETC INDICATOR LIGHT COMES ON WHEN IT GETS VERY BAD.
Additional Notes:
CAR LOSES POWER AT TIMES ON THE INTERSTATE AND PULLING INTO TRAFFIC. FEELS LIKE IT'S SHUDDERING/MISSING GEAR WHEN ACCELERATING. ETC INDICATOR LIGHT COMES ON WHEN IT GETS VERY BAD.
Mfg Campaign: 11337765
Recall Date: Jul 6, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE VEHICLE STALLS INTERMITTENTLY. WHEN I'M ON THE HIGHWAY OR JUST DRIVING SOMETIMES. THERE WASN'T ANY CHECK ENGINE LIGHT ON OR ANYTHING. FOUND OUT IT WAS THE CRANKCASE SENSOR. I SAW THAT A LOT OF PEOPLE WHERE HAVING THIS ISSUE. *TR
Corrective Action:
THE VEHICLE STALLS INTERMITTENTLY. WHEN I'M ON THE HIGHWAY OR JUST DRIVING SOMETIMES. THERE WASN'T ANY CHECK ENGINE LIGHT ON OR ANYTHING. FOUND OUT IT WAS THE CRANKCASE SENSOR. I SAW THAT A LOT OF PEOPLE WHERE HAVING THIS ISSUE. *TR
Additional Notes:
THE VEHICLE STALLS INTERMITTENTLY. WHEN I'M ON THE HIGHWAY OR JUST DRIVING SOMETIMES. THERE WASN'T ANY CHECK ENGINE LIGHT ON OR ANYTHING. FOUND OUT IT WAS THE CRANKCASE SENSOR. I SAW THAT A LOT OF PEOPLE WHERE HAVING THIS ISSUE. *TR
Mfg Campaign: 11329600
Recall Date: Jun 18, 2020
Chrysler (fca Us, Llc)
Defect Description:
SEATS
Potential Consequences:
I WAS PULLING OUT OF THE PARKING LOT AT WORK WHEN MY HEADREST JUST EXPLODED AND HIT ME IN THE BACK OF THE HEAD. I HADN'T HIT ANYTHING OR STOP SUDDENLY I WAS JUST PULLING OUT OF A PARKING LOT. I HEARD A POP AND THEN GOT HIT IN THE BACK OF THE HEAD FROM THE HEADRESTS.
Corrective Action:
I WAS PULLING OUT OF THE PARKING LOT AT WORK WHEN MY HEADREST JUST EXPLODED AND HIT ME IN THE BACK OF THE HEAD. I HADN'T HIT ANYTHING OR STOP SUDDENLY I WAS JUST PULLING OUT OF A PARKING LOT. I HEARD A POP AND THEN GOT HIT IN THE BACK OF THE HEAD FROM THE HEADRESTS.
Additional Notes:
I WAS PULLING OUT OF THE PARKING LOT AT WORK WHEN MY HEADREST JUST EXPLODED AND HIT ME IN THE BACK OF THE HEAD. I HADN'T HIT ANYTHING OR STOP SUDDENLY I WAS JUST PULLING OUT OF A PARKING LOT. I HEARD A POP AND THEN GOT HIT IN THE BACK OF THE HEAD FROM THE HEADRESTS.
Mfg Campaign: 11328749
Recall Date: Jun 14, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
ABS 4WHEEL DRIVE AND TRACTION CONTROL LIGHT STAY ON AND WON'T COME OFF AND SINCE THEY POPPED UP I'VE BEEN HAVING ISSUE WITH MY ACCELERATION. IT'S BEEN CAUSING MY CAR TO RANDOMLY STOP ACCELERATING WHILE I WAS DRIVING ON THE HIGHWAY. MY 4WHEEL DRIVE LIGHT POPS ON A FEW MINUTES AFTER I START DRIVING BUT THE OTHER 2 LIGHTS STAY ON ALL THE TIME. *TR
Corrective Action:
ABS 4WHEEL DRIVE AND TRACTION CONTROL LIGHT STAY ON AND WON'T COME OFF AND SINCE THEY POPPED UP I'VE BEEN HAVING ISSUE WITH MY ACCELERATION. IT'S BEEN CAUSING MY CAR TO RANDOMLY STOP ACCELERATING WHILE I WAS DRIVING ON THE HIGHWAY. MY 4WHEEL DRIVE LIGHT POPS ON A FEW MINUTES AFTER I START DRIVING BUT THE OTHER 2 LIGHTS STAY ON ALL THE TIME. *TR
Additional Notes:
ABS 4WHEEL DRIVE AND TRACTION CONTROL LIGHT STAY ON AND WON'T COME OFF AND SINCE THEY POPPED UP I'VE BEEN HAVING ISSUE WITH MY ACCELERATION. IT'S BEEN CAUSING MY CAR TO RANDOMLY STOP ACCELERATING WHILE I WAS DRIVING ON THE HIGHWAY. MY 4WHEEL DRIVE LIGHT POPS ON A FEW MINUTES AFTER I START DRIVING BUT THE OTHER 2 LIGHTS STAY ON ALL THE TIME. *TR
Mfg Campaign: 11328071
Recall Date: Jun 9, 2020
Chrysler (fca Us, Llc)
Defect Description:
TRACTION CONTROL SYSTEM
Potential Consequences:
ABS 4WHEEL DRIVE AND TRACTION CONTROL LIGHT STAY ON AND WON'T COME OFF AND SINCE THEY POPPED UP I'VE BEEN HAVING ISSUE WITH MY ACCELERATION. IT'S BEEN CAUSING MY CAR TO RANDOMLY STOP ACCELERATING WHILE I WAS DRIVING ON THE HIGHWAY. MY 4WHEEL DRIVE LIGHT POPS ON A FEW MINUTES AFTER I START DRIVING BUT THE OTHER 2 LIGHTS STAY ON ALL THE TIME. *TR
Corrective Action:
ABS 4WHEEL DRIVE AND TRACTION CONTROL LIGHT STAY ON AND WON'T COME OFF AND SINCE THEY POPPED UP I'VE BEEN HAVING ISSUE WITH MY ACCELERATION. IT'S BEEN CAUSING MY CAR TO RANDOMLY STOP ACCELERATING WHILE I WAS DRIVING ON THE HIGHWAY. MY 4WHEEL DRIVE LIGHT POPS ON A FEW MINUTES AFTER I START DRIVING BUT THE OTHER 2 LIGHTS STAY ON ALL THE TIME. *TR
Additional Notes:
ABS 4WHEEL DRIVE AND TRACTION CONTROL LIGHT STAY ON AND WON'T COME OFF AND SINCE THEY POPPED UP I'VE BEEN HAVING ISSUE WITH MY ACCELERATION. IT'S BEEN CAUSING MY CAR TO RANDOMLY STOP ACCELERATING WHILE I WAS DRIVING ON THE HIGHWAY. MY 4WHEEL DRIVE LIGHT POPS ON A FEW MINUTES AFTER I START DRIVING BUT THE OTHER 2 LIGHTS STAY ON ALL THE TIME. *TR
Mfg Campaign: 11328071
Recall Date: Jun 9, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
ABS 4WHEEL DRIVE AND TRACTION CONTROL LIGHT STAY ON AND WON'T COME OFF AND SINCE THEY POPPED UP I'VE BEEN HAVING ISSUE WITH MY ACCELERATION. IT'S BEEN CAUSING MY CAR TO RANDOMLY STOP ACCELERATING WHILE I WAS DRIVING ON THE HIGHWAY. MY 4WHEEL DRIVE LIGHT POPS ON A FEW MINUTES AFTER I START DRIVING BUT THE OTHER 2 LIGHTS STAY ON ALL THE TIME. *TR
Corrective Action:
ABS 4WHEEL DRIVE AND TRACTION CONTROL LIGHT STAY ON AND WON'T COME OFF AND SINCE THEY POPPED UP I'VE BEEN HAVING ISSUE WITH MY ACCELERATION. IT'S BEEN CAUSING MY CAR TO RANDOMLY STOP ACCELERATING WHILE I WAS DRIVING ON THE HIGHWAY. MY 4WHEEL DRIVE LIGHT POPS ON A FEW MINUTES AFTER I START DRIVING BUT THE OTHER 2 LIGHTS STAY ON ALL THE TIME. *TR
Additional Notes:
ABS 4WHEEL DRIVE AND TRACTION CONTROL LIGHT STAY ON AND WON'T COME OFF AND SINCE THEY POPPED UP I'VE BEEN HAVING ISSUE WITH MY ACCELERATION. IT'S BEEN CAUSING MY CAR TO RANDOMLY STOP ACCELERATING WHILE I WAS DRIVING ON THE HIGHWAY. MY 4WHEEL DRIVE LIGHT POPS ON A FEW MINUTES AFTER I START DRIVING BUT THE OTHER 2 LIGHTS STAY ON ALL THE TIME. *TR
Mfg Campaign: 11328071
Recall Date: Jun 9, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNED 2016 JEEP COMPASS. THE CONTACT STATED THAT SHE PARKED THE VEHICLE IN A PARKING LOT AND WAS NOTIFIED WHILE IN A STORE THE VEHICLE WAS ON FIRE. THE CONTACT STATED THAT SMOKE AND FLAMES WERE SEEN COMING FROM THE FRONT END OF THE VEHICLE. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. THE ENTIRE FRONT OF THE VEHICLE WAS DESTROYED AND TOTALED. THE CONTACT HAD NO INDICATORS OF THE FIRE OCCURRING. THERE WAS NO POLICE REPORT FILED THAT THE CONTACT WAS AWARE OF. THE FIRE DEPARTMENT INTERVIEWED THE CONTACT AND FILED A REPORT. THERE WERE NO INJURIES. THE DEALER AND MANUFACTURER HAD NOT BEEN CONTACTED. THE WRECKAGE WAS TOWED AWAY TO A SALVAGE YARD. THE FAILURE MILEAGE WAS 36,000. *DT
Corrective Action:
TL* THE CONTACT OWNED 2016 JEEP COMPASS. THE CONTACT STATED THAT SHE PARKED THE VEHICLE IN A PARKING LOT AND WAS NOTIFIED WHILE IN A STORE THE VEHICLE WAS ON FIRE. THE CONTACT STATED THAT SMOKE AND FLAMES WERE SEEN COMING FROM THE FRONT END OF THE VEHICLE. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. THE ENTIRE FRONT OF THE VEHICLE WAS DESTROYED AND TOTALED. THE CONTACT HAD NO INDICATORS OF THE FIRE OCCURRING. THERE WAS NO POLICE REPORT FILED THAT THE CONTACT WAS AWARE OF. THE FIRE DEPARTMENT INTERVIEWED THE CONTACT AND FILED A REPORT. THERE WERE NO INJURIES. THE DEALER AND MANUFACTURER HAD NOT BEEN CONTACTED. THE WRECKAGE WAS TOWED AWAY TO A SALVAGE YARD. THE FAILURE MILEAGE WAS 36,000. *DT
Additional Notes:
TL* THE CONTACT OWNED 2016 JEEP COMPASS. THE CONTACT STATED THAT SHE PARKED THE VEHICLE IN A PARKING LOT AND WAS NOTIFIED WHILE IN A STORE THE VEHICLE WAS ON FIRE. THE CONTACT STATED THAT SMOKE AND FLAMES WERE SEEN COMING FROM THE FRONT END OF THE VEHICLE. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. THE ENTIRE FRONT OF THE VEHICLE WAS DESTROYED AND TOTALED. THE CONTACT HAD NO INDICATORS OF THE FIRE OCCURRING. THERE WAS NO POLICE REPORT FILED THAT THE CONTACT WAS AWARE OF. THE FIRE DEPARTMENT INTERVIEWED THE CONTACT AND FILED A REPORT. THERE WERE NO INJURIES. THE DEALER AND MANUFACTURER HAD NOT BEEN CONTACTED. THE WRECKAGE WAS TOWED AWAY TO A SALVAGE YARD. THE FAILURE MILEAGE WAS 36,000. *DT
Mfg Campaign: 11327693
Recall Date: Jun 8, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
STALLED AND END BOARD .. *TR
Corrective Action:
STALLED AND END BOARD .. *TR
Additional Notes:
STALLED AND END BOARD .. *TR
Mfg Campaign: 11325686
Recall Date: May 24, 2020
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
STALLED AND END BOARD .. *TR
Corrective Action:
STALLED AND END BOARD .. *TR
Additional Notes:
STALLED AND END BOARD .. *TR
Mfg Campaign: 11325686
Recall Date: May 24, 2020
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
STALLED AND END BOARD .. *TR
Corrective Action:
STALLED AND END BOARD .. *TR
Additional Notes:
STALLED AND END BOARD .. *TR
Mfg Campaign: 11325686
Recall Date: May 24, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WHILE DRIVING CAR LOOSING POWER IT HAS BEEN DOING THIS FOR A WHILE. THE ENGINE LIGHT AND A LIGHT LOOKS LIKE A Z SIDEWAYS. *TR
Corrective Action:
WHILE DRIVING CAR LOOSING POWER IT HAS BEEN DOING THIS FOR A WHILE. THE ENGINE LIGHT AND A LIGHT LOOKS LIKE A Z SIDEWAYS. *TR
Additional Notes:
WHILE DRIVING CAR LOOSING POWER IT HAS BEEN DOING THIS FOR A WHILE. THE ENGINE LIGHT AND A LIGHT LOOKS LIKE A Z SIDEWAYS. *TR
Mfg Campaign: 11323800
Recall Date: May 7, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE CAR IS AUTOMATIC BUT STALLED AS IF IT WERE MANUAL. WHEN I COME TO A SUDDEN STOP IT WOULD STALL OUT & SHUT OFF THE ENGINE. MOSTLY HAPPENS AT STREET LIGHTS & STOP SIGNS. IF I ACCELERATE FROM A STOPPED POSITION FOR EX: TO MERGE INTO TRAFFIC OR TO GO AT A GREEN LIGHT. IT JUMPS AS IF NOT BEING ABLE TO CATCH A GEAR SHIFT. WHEN BROUGHT TO THE MACHANIC, THEY DIDNT NOTICE ANYTHING WRONG UNDER THE HOOD. THIS HAS BEEN HAPPENING ON A REGULAR BASIS SINCE I BOUGHT THE CAR IN 2017. I'M WORRIED IT WOULD CAUSE A CRASH.
Corrective Action:
THE CAR IS AUTOMATIC BUT STALLED AS IF IT WERE MANUAL. WHEN I COME TO A SUDDEN STOP IT WOULD STALL OUT & SHUT OFF THE ENGINE. MOSTLY HAPPENS AT STREET LIGHTS & STOP SIGNS. IF I ACCELERATE FROM A STOPPED POSITION FOR EX: TO MERGE INTO TRAFFIC OR TO GO AT A GREEN LIGHT. IT JUMPS AS IF NOT BEING ABLE TO CATCH A GEAR SHIFT. WHEN BROUGHT TO THE MACHANIC, THEY DIDNT NOTICE ANYTHING WRONG UNDER THE HOOD. THIS HAS BEEN HAPPENING ON A REGULAR BASIS SINCE I BOUGHT THE CAR IN 2017. I'M WORRIED IT WOULD CAUSE A CRASH.
Additional Notes:
THE CAR IS AUTOMATIC BUT STALLED AS IF IT WERE MANUAL. WHEN I COME TO A SUDDEN STOP IT WOULD STALL OUT & SHUT OFF THE ENGINE. MOSTLY HAPPENS AT STREET LIGHTS & STOP SIGNS. IF I ACCELERATE FROM A STOPPED POSITION FOR EX: TO MERGE INTO TRAFFIC OR TO GO AT A GREEN LIGHT. IT JUMPS AS IF NOT BEING ABLE TO CATCH A GEAR SHIFT. WHEN BROUGHT TO THE MACHANIC, THEY DIDNT NOTICE ANYTHING WRONG UNDER THE HOOD. THIS HAS BEEN HAPPENING ON A REGULAR BASIS SINCE I BOUGHT THE CAR IN 2017. I'M WORRIED IT WOULD CAUSE A CRASH.
Mfg Campaign: 11321766
Recall Date: Apr 21, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
EVERY. SINGLE. TIME I TRY TO OPEN MY HOOD, THE RELEASE LOCATED UNDER THE HOOD (NOT INSIDE THE VEHICLE) WILL NOT MOVE. I HAVE HAD TO USE A BOARD TO PRY THE LEVER OVER AND HAVE TAKEN IT TO THE DEALERSHIP AND THEY HAD TO USE A GIANT SCREWDRIVER. IT IS PRACTICALLY IMPOSSIBLE TO OPEN THE HOOD BY MYSELF. JUST NOW I TRIED PUSHING THE LEVER WITH A BOARD AS I HAVE DONE BEFORE, BUT THE LATCH WILL NOT BUDGE EVEN THEN--IF ANYTHING IT ONLY MOVES FURTHER ONTO THE "RING" INSTEAD OF OFF FROM IT. IN CASE OF AN EMERGENCY, IE. A BEGINNING FIRE OR POSSIBLE FIRE IN THE ENGINE, I WOULD NOT EVEN BE ABLE TO GET A FIRE EXTINGUISHER IN THERE, I WOULD JUST HAVE TO STAND BACK AND WATCH MY CAR GO UP IN FLAMES. I HAVE NEARLY BROKEN MY HAND TRYING TO GET THE THING OPEN AND I CANNOT EVEN CHANGE THE OIL NOW.
Corrective Action:
EVERY. SINGLE. TIME I TRY TO OPEN MY HOOD, THE RELEASE LOCATED UNDER THE HOOD (NOT INSIDE THE VEHICLE) WILL NOT MOVE. I HAVE HAD TO USE A BOARD TO PRY THE LEVER OVER AND HAVE TAKEN IT TO THE DEALERSHIP AND THEY HAD TO USE A GIANT SCREWDRIVER. IT IS PRACTICALLY IMPOSSIBLE TO OPEN THE HOOD BY MYSELF. JUST NOW I TRIED PUSHING THE LEVER WITH A BOARD AS I HAVE DONE BEFORE, BUT THE LATCH WILL NOT BUDGE EVEN THEN--IF ANYTHING IT ONLY MOVES FURTHER ONTO THE "RING" INSTEAD OF OFF FROM IT. IN CASE OF AN EMERGENCY, IE. A BEGINNING FIRE OR POSSIBLE FIRE IN THE ENGINE, I WOULD NOT EVEN BE ABLE TO GET A FIRE EXTINGUISHER IN THERE, I WOULD JUST HAVE TO STAND BACK AND WATCH MY CAR GO UP IN FLAMES. I HAVE NEARLY BROKEN MY HAND TRYING TO GET THE THING OPEN AND I CANNOT EVEN CHANGE THE OIL NOW.
Additional Notes:
EVERY. SINGLE. TIME I TRY TO OPEN MY HOOD, THE RELEASE LOCATED UNDER THE HOOD (NOT INSIDE THE VEHICLE) WILL NOT MOVE. I HAVE HAD TO USE A BOARD TO PRY THE LEVER OVER AND HAVE TAKEN IT TO THE DEALERSHIP AND THEY HAD TO USE A GIANT SCREWDRIVER. IT IS PRACTICALLY IMPOSSIBLE TO OPEN THE HOOD BY MYSELF. JUST NOW I TRIED PUSHING THE LEVER WITH A BOARD AS I HAVE DONE BEFORE, BUT THE LATCH WILL NOT BUDGE EVEN THEN--IF ANYTHING IT ONLY MOVES FURTHER ONTO THE "RING" INSTEAD OF OFF FROM IT. IN CASE OF AN EMERGENCY, IE. A BEGINNING FIRE OR POSSIBLE FIRE IN THE ENGINE, I WOULD NOT EVEN BE ABLE TO GET A FIRE EXTINGUISHER IN THERE, I WOULD JUST HAVE TO STAND BACK AND WATCH MY CAR GO UP IN FLAMES. I HAVE NEARLY BROKEN MY HAND TRYING TO GET THE THING OPEN AND I CANNOT EVEN CHANGE THE OIL NOW.
Mfg Campaign: 11320187
Recall Date: Apr 4, 2020
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
Recent Articles
Jeep Grand Cherokee Head Restraint Problem
Chrysler (FCA US, LLC) has announced a safety issue affecting certain 2023–2024 Jeep Grand Ch ...
Aug 1, 2025Fuel Injector Problem: 2021-2024 Ford Bronco Sport and 2020-2022 Ford Escape
If you own a 2021-2024 Ford Bronco Sport or 2020-2022 Ford Escape equipped with a 1.5L Dragon GTDI e ...
Jul 28, 2025Airbag Problem Affects 2022-2025 Chrysler Pacifica and Voyager Vehicles
If you own a Chrysler Pacifica or Voyager, your vehicle may be equipped with defective side curtain ...
Jul 24, 2025