Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 01C
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V99
Recall Date: Aug 29, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The impact and acceleration sensors may fail and reduce the air bag system's ability to properly detect certain crash events.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V63
Recall Date: Jun 13, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The front passenger seat mounting bolts may be loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V31
Recall Date: Mar 28, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The instrument cluster may fail resulting in a lack of activation of warning chimes, messages, and gauges.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UC4
Recall Date: Dec 20, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler(FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.4L engines. Improper transmission calibration may result in a stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UA9
Recall Date: Oct 19, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U86
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U85
Recall Date: Jul 26, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.0L engines. The engines in these vehicles may be missing valve stem keepers, which can allow the valve to drop into the engine cylinder causing engine damage. These engines may also have a reversed camshaft cap that can damage the camshaft bearing causing camshaft failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U52
Recall Date: May 25, 2018
Consumer Complaints
1.9K ComplaintsChrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
WHILE STOPPING AT A STOP SIGN, THE D ON THE GEAR SHIFT STARTED FLASHING. I LOST THE ABILITY TO ACCELERATE AND THE CAR STARTED ROLLING BACKWARDS. I HAD TO STOP, TURN THE CAR OFF AND RESTART IT. UPON TAKING IT TO THE DEALERSHIP THEY SAID IT DIDN'T THROW ANY CODES AND TO BRING IT BACK IT IF HAPPENS AGAIN.
Corrective Action:
WHILE STOPPING AT A STOP SIGN, THE D ON THE GEAR SHIFT STARTED FLASHING. I LOST THE ABILITY TO ACCELERATE AND THE CAR STARTED ROLLING BACKWARDS. I HAD TO STOP, TURN THE CAR OFF AND RESTART IT. UPON TAKING IT TO THE DEALERSHIP THEY SAID IT DIDN'T THROW ANY CODES AND TO BRING IT BACK IT IF HAPPENS AGAIN.
Additional Notes:
WHILE STOPPING AT A STOP SIGN, THE D ON THE GEAR SHIFT STARTED FLASHING. I LOST THE ABILITY TO ACCELERATE AND THE CAR STARTED ROLLING BACKWARDS. I HAD TO STOP, TURN THE CAR OFF AND RESTART IT. UPON TAKING IT TO THE DEALERSHIP THEY SAID IT DIDN'T THROW ANY CODES AND TO BRING IT BACK IT IF HAPPENS AGAIN.
Mfg Campaign: 11141087
Recall Date: Oct 17, 2018
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
VEHICLE WAS LEASED ON 10/5/18. ON 10/13/18 WITH 342 MILES WHILE DRIVING ON A HIGHWAY TOWARDS THE MOUNTAINS AND MAKING A TURN INTO AN EXIT THE STEERING WHEEL LOCKED UP AND STEERING WHEEL SERVICE LIGHT WENT ON. THE CAR ALMOST SMASHED INTO THE SIDEWALL. I WAS ABLE TO STOP THE VEHICLE IN TIME TO AVOID ANY ACCIDENTS. THERE WAS ALSO BURNED SMELL COMING OUT OF THE HOOD. THE CAR WAS TOWED TO THE NEAREST DEALERSHIP. THE DEALERSHIP ADVISED ME THAT THEY HAVE NO AVAILABLE LOAN CARS AT THE MOMENT AND TO REACH OUT TO CHRYSLER CORP. I HAVE STILL HAVE NOT HEARD BACK FROM THE DEALERSHIP NOR THE CASE MANAGER FROM CHRYSLER CORPORATION. I HAVE MADE NUMEROUS ATTEMPTS TO REACH TO SOMEONE WITH NO LUCK. I AM SURPRISED AT THE WAY THE DEALERSHIP WHERE I LEASED THE CAR, THE DEALERSHIP WHERE THE CAR WAS LEFT FOR DIAGNOSES AND THE CHRYSLER CORP IS HANDLING THIS ISSUE.
Corrective Action:
VEHICLE WAS LEASED ON 10/5/18. ON 10/13/18 WITH 342 MILES WHILE DRIVING ON A HIGHWAY TOWARDS THE MOUNTAINS AND MAKING A TURN INTO AN EXIT THE STEERING WHEEL LOCKED UP AND STEERING WHEEL SERVICE LIGHT WENT ON. THE CAR ALMOST SMASHED INTO THE SIDEWALL. I WAS ABLE TO STOP THE VEHICLE IN TIME TO AVOID ANY ACCIDENTS. THERE WAS ALSO BURNED SMELL COMING OUT OF THE HOOD. THE CAR WAS TOWED TO THE NEAREST DEALERSHIP. THE DEALERSHIP ADVISED ME THAT THEY HAVE NO AVAILABLE LOAN CARS AT THE MOMENT AND TO REACH OUT TO CHRYSLER CORP. I HAVE STILL HAVE NOT HEARD BACK FROM THE DEALERSHIP NOR THE CASE MANAGER FROM CHRYSLER CORPORATION. I HAVE MADE NUMEROUS ATTEMPTS TO REACH TO SOMEONE WITH NO LUCK. I AM SURPRISED AT THE WAY THE DEALERSHIP WHERE I LEASED THE CAR, THE DEALERSHIP WHERE THE CAR WAS LEFT FOR DIAGNOSES AND THE CHRYSLER CORP IS HANDLING THIS ISSUE.
Additional Notes:
VEHICLE WAS LEASED ON 10/5/18. ON 10/13/18 WITH 342 MILES WHILE DRIVING ON A HIGHWAY TOWARDS THE MOUNTAINS AND MAKING A TURN INTO AN EXIT THE STEERING WHEEL LOCKED UP AND STEERING WHEEL SERVICE LIGHT WENT ON. THE CAR ALMOST SMASHED INTO THE SIDEWALL. I WAS ABLE TO STOP THE VEHICLE IN TIME TO AVOID ANY ACCIDENTS. THERE WAS ALSO BURNED SMELL COMING OUT OF THE HOOD. THE CAR WAS TOWED TO THE NEAREST DEALERSHIP. THE DEALERSHIP ADVISED ME THAT THEY HAVE NO AVAILABLE LOAN CARS AT THE MOMENT AND TO REACH OUT TO CHRYSLER CORP. I HAVE STILL HAVE NOT HEARD BACK FROM THE DEALERSHIP NOR THE CASE MANAGER FROM CHRYSLER CORPORATION. I HAVE MADE NUMEROUS ATTEMPTS TO REACH TO SOMEONE WITH NO LUCK. I AM SURPRISED AT THE WAY THE DEALERSHIP WHERE I LEASED THE CAR, THE DEALERSHIP WHERE THE CAR WAS LEFT FOR DIAGNOSES AND THE CHRYSLER CORP IS HANDLING THIS ISSUE.
Mfg Campaign: 11140723
Recall Date: Oct 16, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE VEHICLE IN MOTION, CHARGING SYSTEM/BATTERY WARNING LIGHT ILLUMINATED. WITHIN 5 MINUTES OF THIS INCIDENT, TIRE PRESSURE/RUN FLAT WARNING INDICATOR ILLUMINATED. RECOMMENDED PRESSURE OF 36 PSI INCORRECT. RECEIVED 2 RECALL NOTIFICATIONS ON APP AND EMAIL. THEN BOTH RECALLS DISAPPEARED.
Corrective Action:
WHILE VEHICLE IN MOTION, CHARGING SYSTEM/BATTERY WARNING LIGHT ILLUMINATED. WITHIN 5 MINUTES OF THIS INCIDENT, TIRE PRESSURE/RUN FLAT WARNING INDICATOR ILLUMINATED. RECOMMENDED PRESSURE OF 36 PSI INCORRECT. RECEIVED 2 RECALL NOTIFICATIONS ON APP AND EMAIL. THEN BOTH RECALLS DISAPPEARED.
Additional Notes:
WHILE VEHICLE IN MOTION, CHARGING SYSTEM/BATTERY WARNING LIGHT ILLUMINATED. WITHIN 5 MINUTES OF THIS INCIDENT, TIRE PRESSURE/RUN FLAT WARNING INDICATOR ILLUMINATED. RECOMMENDED PRESSURE OF 36 PSI INCORRECT. RECEIVED 2 RECALL NOTIFICATIONS ON APP AND EMAIL. THEN BOTH RECALLS DISAPPEARED.
Mfg Campaign: 11140465
Recall Date: Oct 15, 2018
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
WHILE VEHICLE IN MOTION, CHARGING SYSTEM/BATTERY WARNING LIGHT ILLUMINATED. WITHIN 5 MINUTES OF THIS INCIDENT, TIRE PRESSURE/RUN FLAT WARNING INDICATOR ILLUMINATED. RECOMMENDED PRESSURE OF 36 PSI INCORRECT. RECEIVED 2 RECALL NOTIFICATIONS ON APP AND EMAIL. THEN BOTH RECALLS DISAPPEARED.
Corrective Action:
WHILE VEHICLE IN MOTION, CHARGING SYSTEM/BATTERY WARNING LIGHT ILLUMINATED. WITHIN 5 MINUTES OF THIS INCIDENT, TIRE PRESSURE/RUN FLAT WARNING INDICATOR ILLUMINATED. RECOMMENDED PRESSURE OF 36 PSI INCORRECT. RECEIVED 2 RECALL NOTIFICATIONS ON APP AND EMAIL. THEN BOTH RECALLS DISAPPEARED.
Additional Notes:
WHILE VEHICLE IN MOTION, CHARGING SYSTEM/BATTERY WARNING LIGHT ILLUMINATED. WITHIN 5 MINUTES OF THIS INCIDENT, TIRE PRESSURE/RUN FLAT WARNING INDICATOR ILLUMINATED. RECOMMENDED PRESSURE OF 36 PSI INCORRECT. RECEIVED 2 RECALL NOTIFICATIONS ON APP AND EMAIL. THEN BOTH RECALLS DISAPPEARED.
Mfg Campaign: 11140465
Recall Date: Oct 15, 2018
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
DRIVING THE VEHICLE OUT OF THE BUILDING UNDERGROUND PARKING GARAGE THE VEHICLE STOPPED MOVING SUDDENLY AND STARTING GOING BACKWARD I PUT THE EMERGENCY BREAK ON RESTARTED THE ENGINE RELEASED THE BREAK BUT IT DIDN'T RESPOND SO I DROVE THE VEHICLE TO THE NEAREST PARKING SPACE IN THE PARKING LOT TRIED TO RESTART THE VEHICLE THE ENGINE WOULD START BUT BOTH BREAKING SYSTEM IS ON AND WOULDN'T RELEASEAND STEERING WHEEL IS NOT TURNING. I CALLED THE DEALER AND THEY GAVE ME THE NUMBER FOR THE JEEP TOWING SERVICE. THE VEHICLE WENT IN TO THE DEALERS SERVICE DEPARTMENT THE TOLD ME THE ALTERNATOR IS OVER CHARGING AND NEEDS A NEW PART THEY REPLACED THE PART THEY THEN INFORMED THAT THE VEHICLE IS NOT WORKING STILL AND THEY ARE NOT SURE WHAT'S WRONG YET.
Corrective Action:
DRIVING THE VEHICLE OUT OF THE BUILDING UNDERGROUND PARKING GARAGE THE VEHICLE STOPPED MOVING SUDDENLY AND STARTING GOING BACKWARD I PUT THE EMERGENCY BREAK ON RESTARTED THE ENGINE RELEASED THE BREAK BUT IT DIDN'T RESPOND SO I DROVE THE VEHICLE TO THE NEAREST PARKING SPACE IN THE PARKING LOT TRIED TO RESTART THE VEHICLE THE ENGINE WOULD START BUT BOTH BREAKING SYSTEM IS ON AND WOULDN'T RELEASEAND STEERING WHEEL IS NOT TURNING. I CALLED THE DEALER AND THEY GAVE ME THE NUMBER FOR THE JEEP TOWING SERVICE. THE VEHICLE WENT IN TO THE DEALERS SERVICE DEPARTMENT THE TOLD ME THE ALTERNATOR IS OVER CHARGING AND NEEDS A NEW PART THEY REPLACED THE PART THEY THEN INFORMED THAT THE VEHICLE IS NOT WORKING STILL AND THEY ARE NOT SURE WHAT'S WRONG YET.
Additional Notes:
DRIVING THE VEHICLE OUT OF THE BUILDING UNDERGROUND PARKING GARAGE THE VEHICLE STOPPED MOVING SUDDENLY AND STARTING GOING BACKWARD I PUT THE EMERGENCY BREAK ON RESTARTED THE ENGINE RELEASED THE BREAK BUT IT DIDN'T RESPOND SO I DROVE THE VEHICLE TO THE NEAREST PARKING SPACE IN THE PARKING LOT TRIED TO RESTART THE VEHICLE THE ENGINE WOULD START BUT BOTH BREAKING SYSTEM IS ON AND WOULDN'T RELEASEAND STEERING WHEEL IS NOT TURNING. I CALLED THE DEALER AND THEY GAVE ME THE NUMBER FOR THE JEEP TOWING SERVICE. THE VEHICLE WENT IN TO THE DEALERS SERVICE DEPARTMENT THE TOLD ME THE ALTERNATOR IS OVER CHARGING AND NEEDS A NEW PART THEY REPLACED THE PART THEY THEN INFORMED THAT THE VEHICLE IS NOT WORKING STILL AND THEY ARE NOT SURE WHAT'S WRONG YET.
Mfg Campaign: 11140138
Recall Date: Oct 13, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
VEHICLE SHUTS OFF WHILE DRIVING, CAUSING ME TO HAVE TO PUT IT IN PARK AND RE-START THE ENGINE. TWO TIMES WHEN IT HAPPENED, I WASN'T GOING FAST ENOUGH TO COAST TO THE SHOULDER, SO HAD TO START THE VEHICLE IN THE MIDDLE OF THE STREET. VEHICLE HAS A HARD TIME STARTING ONCE STALLED. SERVICE DEPARTMENT AT DEALERSHIP INFORMED ME OIL WAS LOW, VEHICLE WASN'T DUE FOR AN OIL CHANGE YET. NO WARNINGS OR INDICATOR LIGHTS THAT OIL LEVEL WAS LOW. SERVICE TECHNICIAN SAID TO CHECK OIL EVERY 1000 MILES, ON A BRAND NEW VEHICLE. SAID THIS ENGINE USES A LOT OF OIL. I'M CONCERNED AT PULLING ONTO A BUSY ROAD OR INTO TRAFFIC AND HAVING VEHICLE DIE ON ME AND GETTING HIT.
Corrective Action:
VEHICLE SHUTS OFF WHILE DRIVING, CAUSING ME TO HAVE TO PUT IT IN PARK AND RE-START THE ENGINE. TWO TIMES WHEN IT HAPPENED, I WASN'T GOING FAST ENOUGH TO COAST TO THE SHOULDER, SO HAD TO START THE VEHICLE IN THE MIDDLE OF THE STREET. VEHICLE HAS A HARD TIME STARTING ONCE STALLED. SERVICE DEPARTMENT AT DEALERSHIP INFORMED ME OIL WAS LOW, VEHICLE WASN'T DUE FOR AN OIL CHANGE YET. NO WARNINGS OR INDICATOR LIGHTS THAT OIL LEVEL WAS LOW. SERVICE TECHNICIAN SAID TO CHECK OIL EVERY 1000 MILES, ON A BRAND NEW VEHICLE. SAID THIS ENGINE USES A LOT OF OIL. I'M CONCERNED AT PULLING ONTO A BUSY ROAD OR INTO TRAFFIC AND HAVING VEHICLE DIE ON ME AND GETTING HIT.
Additional Notes:
VEHICLE SHUTS OFF WHILE DRIVING, CAUSING ME TO HAVE TO PUT IT IN PARK AND RE-START THE ENGINE. TWO TIMES WHEN IT HAPPENED, I WASN'T GOING FAST ENOUGH TO COAST TO THE SHOULDER, SO HAD TO START THE VEHICLE IN THE MIDDLE OF THE STREET. VEHICLE HAS A HARD TIME STARTING ONCE STALLED. SERVICE DEPARTMENT AT DEALERSHIP INFORMED ME OIL WAS LOW, VEHICLE WASN'T DUE FOR AN OIL CHANGE YET. NO WARNINGS OR INDICATOR LIGHTS THAT OIL LEVEL WAS LOW. SERVICE TECHNICIAN SAID TO CHECK OIL EVERY 1000 MILES, ON A BRAND NEW VEHICLE. SAID THIS ENGINE USES A LOT OF OIL. I'M CONCERNED AT PULLING ONTO A BUSY ROAD OR INTO TRAFFIC AND HAVING VEHICLE DIE ON ME AND GETTING HIT.
Mfg Campaign: 11139991
Recall Date: Oct 12, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
THE ENGINE SHUT OFF WHILE DRIVING THE VEHICLE AT 40 MILES PER HOUR. THE CAR HAD 972 MILES ON IT, AND WAS PURCHASED NEW A FEW WEEKS AGO. *DT CONSUMER STATED CAR IS NOT REPAIRED AND THE DEALER WAS NOT ABLE TO FIND ANYTHING WRONG WITH THE CAR. UPDATED 11/30/18*JB
Corrective Action:
THE ENGINE SHUT OFF WHILE DRIVING THE VEHICLE AT 40 MILES PER HOUR. THE CAR HAD 972 MILES ON IT, AND WAS PURCHASED NEW A FEW WEEKS AGO. *DT CONSUMER STATED CAR IS NOT REPAIRED AND THE DEALER WAS NOT ABLE TO FIND ANYTHING WRONG WITH THE CAR. UPDATED 11/30/18*JB
Additional Notes:
THE ENGINE SHUT OFF WHILE DRIVING THE VEHICLE AT 40 MILES PER HOUR. THE CAR HAD 972 MILES ON IT, AND WAS PURCHASED NEW A FEW WEEKS AGO. *DT CONSUMER STATED CAR IS NOT REPAIRED AND THE DEALER WAS NOT ABLE TO FIND ANYTHING WRONG WITH THE CAR. UPDATED 11/30/18*JB
Mfg Campaign: 11139602
Recall Date: Oct 11, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
A WEEK AFTER BUYING THE VEHICLE I STARTED TO FEEL IT SHIFT ROUGH AND HARD. CAN LITERALLY HEAR IT SHIFT LIKE METAL ON METAL. GOT PROGRESSIVELY WORSE AND TOOK IT TO THE DEALER. WAS TOLD NEED A NEW TRANSMISSION VALVE BODY. THIS IS VERY DISHEARTENING. A BRAND NEW 2019 VEHICLE. I DID RESEARCH ON THIS CAR BEFORE I BOUGHT IT. IT SEEMS THE 2014 AND 2015 MODELS WERE THE ONES WITH THE TRANSMISSION PROBLEMS. THERE WAS NOT MUCH COMPLAINT-WISE AFTER THOSE YEARS, SO I THOUGHT I WOULD GIVE IT A SHOT AS THE VEHICLE WAS REASONABLY PRICED AND HAD EVERYTHING I WANTED. WELL, IT SEEMS THIS 2019 IS EXPERIENCING THE EXACT SAME ISSUES AS THE 2014 AND 2015 MODELS. THEY ORDERED THE TRANSMISSION VALVE BODY AND HAD IT INSTALLED. IT SOMEWHAT HELPED WITH HIGHER GEARS BUT IT STRUGGLES FINDING LOWER GEARS STILL AND THERE IS SEVERE HESITATION WHEN SLOWING DOWN AND THEN ACCELERATING. VERY HARD TO CLEAR INTERSECTIONS WHEN MAKING LEFT TURNS AND IT SLAMMED INTO FIRST GEAR VERY HARD ONE TIME SLOWING DOWN AND THEN PRESSING THE ACCELERATOR. VERY DANGEROUS TO DRIVE. YOU CAN ALSO HEAR IT SHIFT LOUDLY WHEN IT DOWN SHIFTS TO FIRST GEAR, AGAIN LIKE METAL ON METAL AS I STATED ABOVE.
Corrective Action:
A WEEK AFTER BUYING THE VEHICLE I STARTED TO FEEL IT SHIFT ROUGH AND HARD. CAN LITERALLY HEAR IT SHIFT LIKE METAL ON METAL. GOT PROGRESSIVELY WORSE AND TOOK IT TO THE DEALER. WAS TOLD NEED A NEW TRANSMISSION VALVE BODY. THIS IS VERY DISHEARTENING. A BRAND NEW 2019 VEHICLE. I DID RESEARCH ON THIS CAR BEFORE I BOUGHT IT. IT SEEMS THE 2014 AND 2015 MODELS WERE THE ONES WITH THE TRANSMISSION PROBLEMS. THERE WAS NOT MUCH COMPLAINT-WISE AFTER THOSE YEARS, SO I THOUGHT I WOULD GIVE IT A SHOT AS THE VEHICLE WAS REASONABLY PRICED AND HAD EVERYTHING I WANTED. WELL, IT SEEMS THIS 2019 IS EXPERIENCING THE EXACT SAME ISSUES AS THE 2014 AND 2015 MODELS. THEY ORDERED THE TRANSMISSION VALVE BODY AND HAD IT INSTALLED. IT SOMEWHAT HELPED WITH HIGHER GEARS BUT IT STRUGGLES FINDING LOWER GEARS STILL AND THERE IS SEVERE HESITATION WHEN SLOWING DOWN AND THEN ACCELERATING. VERY HARD TO CLEAR INTERSECTIONS WHEN MAKING LEFT TURNS AND IT SLAMMED INTO FIRST GEAR VERY HARD ONE TIME SLOWING DOWN AND THEN PRESSING THE ACCELERATOR. VERY DANGEROUS TO DRIVE. YOU CAN ALSO HEAR IT SHIFT LOUDLY WHEN IT DOWN SHIFTS TO FIRST GEAR, AGAIN LIKE METAL ON METAL AS I STATED ABOVE.
Additional Notes:
A WEEK AFTER BUYING THE VEHICLE I STARTED TO FEEL IT SHIFT ROUGH AND HARD. CAN LITERALLY HEAR IT SHIFT LIKE METAL ON METAL. GOT PROGRESSIVELY WORSE AND TOOK IT TO THE DEALER. WAS TOLD NEED A NEW TRANSMISSION VALVE BODY. THIS IS VERY DISHEARTENING. A BRAND NEW 2019 VEHICLE. I DID RESEARCH ON THIS CAR BEFORE I BOUGHT IT. IT SEEMS THE 2014 AND 2015 MODELS WERE THE ONES WITH THE TRANSMISSION PROBLEMS. THERE WAS NOT MUCH COMPLAINT-WISE AFTER THOSE YEARS, SO I THOUGHT I WOULD GIVE IT A SHOT AS THE VEHICLE WAS REASONABLY PRICED AND HAD EVERYTHING I WANTED. WELL, IT SEEMS THIS 2019 IS EXPERIENCING THE EXACT SAME ISSUES AS THE 2014 AND 2015 MODELS. THEY ORDERED THE TRANSMISSION VALVE BODY AND HAD IT INSTALLED. IT SOMEWHAT HELPED WITH HIGHER GEARS BUT IT STRUGGLES FINDING LOWER GEARS STILL AND THERE IS SEVERE HESITATION WHEN SLOWING DOWN AND THEN ACCELERATING. VERY HARD TO CLEAR INTERSECTIONS WHEN MAKING LEFT TURNS AND IT SLAMMED INTO FIRST GEAR VERY HARD ONE TIME SLOWING DOWN AND THEN PRESSING THE ACCELERATOR. VERY DANGEROUS TO DRIVE. YOU CAN ALSO HEAR IT SHIFT LOUDLY WHEN IT DOWN SHIFTS TO FIRST GEAR, AGAIN LIKE METAL ON METAL AS I STATED ABOVE.
Mfg Campaign: 11139496
Recall Date: Oct 10, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
THE VEHICLE IS BURNING OIL. THERE ARE NO LEAKS ANYWHERE ON THE ENGINE COMPONENTS OR ON MY GARAGE FLOOR. I HAVE ALWAYS CHECKED MY OIL FAITHFULLY ON ALL MY VEHICLES AS I GO OUT OF TOWN ONCE A MONTH. WHEN I GOT THE VEHICLE BRAND NEW I IMMEDIATELY CHECKED THE FLUID LEVELS. THE OIL LEVEL WAS HALF WAY BETWEEN THE HASH MARKS ON THE DIP STICK. WITHIN A MONTH AND A HALF I NOTICED A DECREASE IN THE OIL LEVEL. I HAVE HAD THE VEHICLE FOR 5 MONTHS AND THE OIL LEVEL IS BARELY ABOVE WHERE THE HASH MARKS START. THIS IS UNACCEPTABLE. I REPORTED THIS WHEN THEY REPLACED MY TRANSMISSION VALVE BODY DUE TO ANOTHER ISSUE. I WAS TOLD THE OIL IS WITHIN THE HASH MARKS AND IT IS FINE. IT IS NOT FINE WHEN A NEW VEHICLE IS BURNING THIS MUCH OIL. I HAVE READ REPORTS OF THE VEHICLE STALLING BEING LOW ON OIL. I CANNOT HAVE THIS HAPPEN TO ME GOING OUT OF TOWN. I HAVE SCHEDULED AN APPOINTMENT TO HAVE THIS ADDRESSED AGAIN BECAUSE THEY DID NOT DOCUMENT ANYTHING WHEN I REPORTED IT TO THE DEALER THE FIRST TIME. *DT UPDATED 12/11/18*JB
Corrective Action:
THE VEHICLE IS BURNING OIL. THERE ARE NO LEAKS ANYWHERE ON THE ENGINE COMPONENTS OR ON MY GARAGE FLOOR. I HAVE ALWAYS CHECKED MY OIL FAITHFULLY ON ALL MY VEHICLES AS I GO OUT OF TOWN ONCE A MONTH. WHEN I GOT THE VEHICLE BRAND NEW I IMMEDIATELY CHECKED THE FLUID LEVELS. THE OIL LEVEL WAS HALF WAY BETWEEN THE HASH MARKS ON THE DIP STICK. WITHIN A MONTH AND A HALF I NOTICED A DECREASE IN THE OIL LEVEL. I HAVE HAD THE VEHICLE FOR 5 MONTHS AND THE OIL LEVEL IS BARELY ABOVE WHERE THE HASH MARKS START. THIS IS UNACCEPTABLE. I REPORTED THIS WHEN THEY REPLACED MY TRANSMISSION VALVE BODY DUE TO ANOTHER ISSUE. I WAS TOLD THE OIL IS WITHIN THE HASH MARKS AND IT IS FINE. IT IS NOT FINE WHEN A NEW VEHICLE IS BURNING THIS MUCH OIL. I HAVE READ REPORTS OF THE VEHICLE STALLING BEING LOW ON OIL. I CANNOT HAVE THIS HAPPEN TO ME GOING OUT OF TOWN. I HAVE SCHEDULED AN APPOINTMENT TO HAVE THIS ADDRESSED AGAIN BECAUSE THEY DID NOT DOCUMENT ANYTHING WHEN I REPORTED IT TO THE DEALER THE FIRST TIME. *DT UPDATED 12/11/18*JB
Additional Notes:
THE VEHICLE IS BURNING OIL. THERE ARE NO LEAKS ANYWHERE ON THE ENGINE COMPONENTS OR ON MY GARAGE FLOOR. I HAVE ALWAYS CHECKED MY OIL FAITHFULLY ON ALL MY VEHICLES AS I GO OUT OF TOWN ONCE A MONTH. WHEN I GOT THE VEHICLE BRAND NEW I IMMEDIATELY CHECKED THE FLUID LEVELS. THE OIL LEVEL WAS HALF WAY BETWEEN THE HASH MARKS ON THE DIP STICK. WITHIN A MONTH AND A HALF I NOTICED A DECREASE IN THE OIL LEVEL. I HAVE HAD THE VEHICLE FOR 5 MONTHS AND THE OIL LEVEL IS BARELY ABOVE WHERE THE HASH MARKS START. THIS IS UNACCEPTABLE. I REPORTED THIS WHEN THEY REPLACED MY TRANSMISSION VALVE BODY DUE TO ANOTHER ISSUE. I WAS TOLD THE OIL IS WITHIN THE HASH MARKS AND IT IS FINE. IT IS NOT FINE WHEN A NEW VEHICLE IS BURNING THIS MUCH OIL. I HAVE READ REPORTS OF THE VEHICLE STALLING BEING LOW ON OIL. I CANNOT HAVE THIS HAPPEN TO ME GOING OUT OF TOWN. I HAVE SCHEDULED AN APPOINTMENT TO HAVE THIS ADDRESSED AGAIN BECAUSE THEY DID NOT DOCUMENT ANYTHING WHEN I REPORTED IT TO THE DEALER THE FIRST TIME. *DT UPDATED 12/11/18*JB
Mfg Campaign: 11139498
Recall Date: Oct 10, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
DRIVING UP A HILL TO A STOP SIGN AND ONCE I REACHED THE TOP OF THE HILL AT THE STOP SIGN THE VEHICLE SHUT DOWN. THE BATTERY LIGHT CAME ON THE DASHBOARD. NO OTHER LIGHTS. WAS ABLE TO PUT IN PARK AND RESTART THE VEHICLE. VEHICLE RAN ROUGH RIGHT AFTER THIS HAPPENED. I WAS ONLY A COUPLE BLOCKS FROM MY HOME SO PULLED INTO MY GARAGE AND SHUT THE VEHICLE OFF. LET IT SIT A COUPLE MINUTES. RESTARTED IT AND DROVE IT A FEW BLOCKS. EVERYTHING SEEMED OK. CALLED DEALER AND REPORTED THE ISSUE. SETUP A TIME TO HAVE IT LOOKED AT WHEN THEY WERE GOING TO REPLACE THE TRANSMISSION VALVE BODY DUE TO SHIFTING ISSUES THEY DIAGNOSED ON A PRIOR APPOINTMENT. WHEN I RECEIVED THE VEHICLE BACK AFTER THEY LOOKED AT IT AND REPLACED THE TRANSMISSION VALVE BODY, THEY INDICATED THEY COULD NOT FIND ANYTHING WRONG. THIS IS VERY DANGEROUS AND UPSETTING BECAUSE I SEE THERE WAS RECALL FOR THIS EXACT SAME ISSUE OF STALLING OUT. HOWEVER, MY VEHICLE IS NOT PART OF THE RECALL BECAUSE IT DOES NOT FALL WITHIN THE PRODUCTION START AND ENDING DATE TIMEFRAME? SEEMS TO ME JEEP IS JUST TRYING TO SAVE MONEY AND GETTING AWAY WITH NOT REPAIR ADDITIONAL VEHICLES THAT ARE UNSAFE. THIS IS JUST WRONG.
Corrective Action:
DRIVING UP A HILL TO A STOP SIGN AND ONCE I REACHED THE TOP OF THE HILL AT THE STOP SIGN THE VEHICLE SHUT DOWN. THE BATTERY LIGHT CAME ON THE DASHBOARD. NO OTHER LIGHTS. WAS ABLE TO PUT IN PARK AND RESTART THE VEHICLE. VEHICLE RAN ROUGH RIGHT AFTER THIS HAPPENED. I WAS ONLY A COUPLE BLOCKS FROM MY HOME SO PULLED INTO MY GARAGE AND SHUT THE VEHICLE OFF. LET IT SIT A COUPLE MINUTES. RESTARTED IT AND DROVE IT A FEW BLOCKS. EVERYTHING SEEMED OK. CALLED DEALER AND REPORTED THE ISSUE. SETUP A TIME TO HAVE IT LOOKED AT WHEN THEY WERE GOING TO REPLACE THE TRANSMISSION VALVE BODY DUE TO SHIFTING ISSUES THEY DIAGNOSED ON A PRIOR APPOINTMENT. WHEN I RECEIVED THE VEHICLE BACK AFTER THEY LOOKED AT IT AND REPLACED THE TRANSMISSION VALVE BODY, THEY INDICATED THEY COULD NOT FIND ANYTHING WRONG. THIS IS VERY DANGEROUS AND UPSETTING BECAUSE I SEE THERE WAS RECALL FOR THIS EXACT SAME ISSUE OF STALLING OUT. HOWEVER, MY VEHICLE IS NOT PART OF THE RECALL BECAUSE IT DOES NOT FALL WITHIN THE PRODUCTION START AND ENDING DATE TIMEFRAME? SEEMS TO ME JEEP IS JUST TRYING TO SAVE MONEY AND GETTING AWAY WITH NOT REPAIR ADDITIONAL VEHICLES THAT ARE UNSAFE. THIS IS JUST WRONG.
Additional Notes:
DRIVING UP A HILL TO A STOP SIGN AND ONCE I REACHED THE TOP OF THE HILL AT THE STOP SIGN THE VEHICLE SHUT DOWN. THE BATTERY LIGHT CAME ON THE DASHBOARD. NO OTHER LIGHTS. WAS ABLE TO PUT IN PARK AND RESTART THE VEHICLE. VEHICLE RAN ROUGH RIGHT AFTER THIS HAPPENED. I WAS ONLY A COUPLE BLOCKS FROM MY HOME SO PULLED INTO MY GARAGE AND SHUT THE VEHICLE OFF. LET IT SIT A COUPLE MINUTES. RESTARTED IT AND DROVE IT A FEW BLOCKS. EVERYTHING SEEMED OK. CALLED DEALER AND REPORTED THE ISSUE. SETUP A TIME TO HAVE IT LOOKED AT WHEN THEY WERE GOING TO REPLACE THE TRANSMISSION VALVE BODY DUE TO SHIFTING ISSUES THEY DIAGNOSED ON A PRIOR APPOINTMENT. WHEN I RECEIVED THE VEHICLE BACK AFTER THEY LOOKED AT IT AND REPLACED THE TRANSMISSION VALVE BODY, THEY INDICATED THEY COULD NOT FIND ANYTHING WRONG. THIS IS VERY DANGEROUS AND UPSETTING BECAUSE I SEE THERE WAS RECALL FOR THIS EXACT SAME ISSUE OF STALLING OUT. HOWEVER, MY VEHICLE IS NOT PART OF THE RECALL BECAUSE IT DOES NOT FALL WITHIN THE PRODUCTION START AND ENDING DATE TIMEFRAME? SEEMS TO ME JEEP IS JUST TRYING TO SAVE MONEY AND GETTING AWAY WITH NOT REPAIR ADDITIONAL VEHICLES THAT ARE UNSAFE. THIS IS JUST WRONG.
Mfg Campaign: 11139492
Recall Date: Oct 10, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
DRIVING UP A HILL TO A STOP SIGN AND ONCE I REACHED THE TOP OF THE HILL AT THE STOP SIGN THE VEHICLE SHUT DOWN. THE BATTERY LIGHT CAME ON THE DASHBOARD. NO OTHER LIGHTS. WAS ABLE TO PUT IN PARK AND RESTART THE VEHICLE. VEHICLE RAN ROUGH RIGHT AFTER THIS HAPPENED. I WAS ONLY A COUPLE BLOCKS FROM MY HOME SO PULLED INTO MY GARAGE AND SHUT THE VEHICLE OFF. LET IT SIT A COUPLE MINUTES. RESTARTED IT AND DROVE IT A FEW BLOCKS. EVERYTHING SEEMED OK. CALLED DEALER AND REPORTED THE ISSUE. SETUP A TIME TO HAVE IT LOOKED AT WHEN THEY WERE GOING TO REPLACE THE TRANSMISSION VALVE BODY DUE TO SHIFTING ISSUES THEY DIAGNOSED ON A PRIOR APPOINTMENT. WHEN I RECEIVED THE VEHICLE BACK AFTER THEY LOOKED AT IT AND REPLACED THE TRANSMISSION VALVE BODY, THEY INDICATED THEY COULD NOT FIND ANYTHING WRONG. THIS IS VERY DANGEROUS AND UPSETTING BECAUSE I SEE THERE WAS RECALL FOR THIS EXACT SAME ISSUE OF STALLING OUT. HOWEVER, MY VEHICLE IS NOT PART OF THE RECALL BECAUSE IT DOES NOT FALL WITHIN THE PRODUCTION START AND ENDING DATE TIMEFRAME? SEEMS TO ME JEEP IS JUST TRYING TO SAVE MONEY AND GETTING AWAY WITH NOT REPAIR ADDITIONAL VEHICLES THAT ARE UNSAFE. THIS IS JUST WRONG.
Corrective Action:
DRIVING UP A HILL TO A STOP SIGN AND ONCE I REACHED THE TOP OF THE HILL AT THE STOP SIGN THE VEHICLE SHUT DOWN. THE BATTERY LIGHT CAME ON THE DASHBOARD. NO OTHER LIGHTS. WAS ABLE TO PUT IN PARK AND RESTART THE VEHICLE. VEHICLE RAN ROUGH RIGHT AFTER THIS HAPPENED. I WAS ONLY A COUPLE BLOCKS FROM MY HOME SO PULLED INTO MY GARAGE AND SHUT THE VEHICLE OFF. LET IT SIT A COUPLE MINUTES. RESTARTED IT AND DROVE IT A FEW BLOCKS. EVERYTHING SEEMED OK. CALLED DEALER AND REPORTED THE ISSUE. SETUP A TIME TO HAVE IT LOOKED AT WHEN THEY WERE GOING TO REPLACE THE TRANSMISSION VALVE BODY DUE TO SHIFTING ISSUES THEY DIAGNOSED ON A PRIOR APPOINTMENT. WHEN I RECEIVED THE VEHICLE BACK AFTER THEY LOOKED AT IT AND REPLACED THE TRANSMISSION VALVE BODY, THEY INDICATED THEY COULD NOT FIND ANYTHING WRONG. THIS IS VERY DANGEROUS AND UPSETTING BECAUSE I SEE THERE WAS RECALL FOR THIS EXACT SAME ISSUE OF STALLING OUT. HOWEVER, MY VEHICLE IS NOT PART OF THE RECALL BECAUSE IT DOES NOT FALL WITHIN THE PRODUCTION START AND ENDING DATE TIMEFRAME? SEEMS TO ME JEEP IS JUST TRYING TO SAVE MONEY AND GETTING AWAY WITH NOT REPAIR ADDITIONAL VEHICLES THAT ARE UNSAFE. THIS IS JUST WRONG.
Additional Notes:
DRIVING UP A HILL TO A STOP SIGN AND ONCE I REACHED THE TOP OF THE HILL AT THE STOP SIGN THE VEHICLE SHUT DOWN. THE BATTERY LIGHT CAME ON THE DASHBOARD. NO OTHER LIGHTS. WAS ABLE TO PUT IN PARK AND RESTART THE VEHICLE. VEHICLE RAN ROUGH RIGHT AFTER THIS HAPPENED. I WAS ONLY A COUPLE BLOCKS FROM MY HOME SO PULLED INTO MY GARAGE AND SHUT THE VEHICLE OFF. LET IT SIT A COUPLE MINUTES. RESTARTED IT AND DROVE IT A FEW BLOCKS. EVERYTHING SEEMED OK. CALLED DEALER AND REPORTED THE ISSUE. SETUP A TIME TO HAVE IT LOOKED AT WHEN THEY WERE GOING TO REPLACE THE TRANSMISSION VALVE BODY DUE TO SHIFTING ISSUES THEY DIAGNOSED ON A PRIOR APPOINTMENT. WHEN I RECEIVED THE VEHICLE BACK AFTER THEY LOOKED AT IT AND REPLACED THE TRANSMISSION VALVE BODY, THEY INDICATED THEY COULD NOT FIND ANYTHING WRONG. THIS IS VERY DANGEROUS AND UPSETTING BECAUSE I SEE THERE WAS RECALL FOR THIS EXACT SAME ISSUE OF STALLING OUT. HOWEVER, MY VEHICLE IS NOT PART OF THE RECALL BECAUSE IT DOES NOT FALL WITHIN THE PRODUCTION START AND ENDING DATE TIMEFRAME? SEEMS TO ME JEEP IS JUST TRYING TO SAVE MONEY AND GETTING AWAY WITH NOT REPAIR ADDITIONAL VEHICLES THAT ARE UNSAFE. THIS IS JUST WRONG.
Mfg Campaign: 11139492
Recall Date: Oct 10, 2018
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE EXPERIENCED A TOTAL LOSS OF ACCELERATION AND TRANSMISSION POWER. THE CONTACT STATED THAT THE VEHICLE FELT AS IF IT WERE STUCK IN NEUTRAL GEAR. THE VEHICLE WAS TOWED TO TETERBORO CHRYSLER JEEP DODGE RAM (469 US-46, LITTLE FERRY, NJ 07643 (201), 440-0222), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE ABS MODULE FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED TWICE. THE CONTACT STATED THAT THE BRAKES SEIZED AND THERE WAS A TOTAL LOSS OF TRANSMISSION AND ACCELERATION POWER. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE A CASE MANAGER WAS ASSIGNED. THE MANAGER HAD NOT CALLED THE CONTACT BACK AND THE CONTACT'S REQUEST WAS ESCALATED TO A SUPERVISOR. THE CONTACT REQUESTED THE VEHICLE BE RETURNED AND EXCHANGED. THE MANUFACTURER PROVIDED A CASE NUMBER AND STATED THAT THE ANALYTICAL DEPARTMENT WOULD CALL THE CONTACT WITHIN 24 HOURS. THE FAILURE MILEAGE WAS 350. *TT CONSUMER STATED INCIDENT HAPPENED 3 TIMES. UPDATED 11/29/18*JB
Corrective Action:
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE EXPERIENCED A TOTAL LOSS OF ACCELERATION AND TRANSMISSION POWER. THE CONTACT STATED THAT THE VEHICLE FELT AS IF IT WERE STUCK IN NEUTRAL GEAR. THE VEHICLE WAS TOWED TO TETERBORO CHRYSLER JEEP DODGE RAM (469 US-46, LITTLE FERRY, NJ 07643 (201), 440-0222), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE ABS MODULE FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED TWICE. THE CONTACT STATED THAT THE BRAKES SEIZED AND THERE WAS A TOTAL LOSS OF TRANSMISSION AND ACCELERATION POWER. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE A CASE MANAGER WAS ASSIGNED. THE MANAGER HAD NOT CALLED THE CONTACT BACK AND THE CONTACT'S REQUEST WAS ESCALATED TO A SUPERVISOR. THE CONTACT REQUESTED THE VEHICLE BE RETURNED AND EXCHANGED. THE MANUFACTURER PROVIDED A CASE NUMBER AND STATED THAT THE ANALYTICAL DEPARTMENT WOULD CALL THE CONTACT WITHIN 24 HOURS. THE FAILURE MILEAGE WAS 350. *TT CONSUMER STATED INCIDENT HAPPENED 3 TIMES. UPDATED 11/29/18*JB
Additional Notes:
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE EXPERIENCED A TOTAL LOSS OF ACCELERATION AND TRANSMISSION POWER. THE CONTACT STATED THAT THE VEHICLE FELT AS IF IT WERE STUCK IN NEUTRAL GEAR. THE VEHICLE WAS TOWED TO TETERBORO CHRYSLER JEEP DODGE RAM (469 US-46, LITTLE FERRY, NJ 07643 (201), 440-0222), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE ABS MODULE FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED TWICE. THE CONTACT STATED THAT THE BRAKES SEIZED AND THERE WAS A TOTAL LOSS OF TRANSMISSION AND ACCELERATION POWER. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE A CASE MANAGER WAS ASSIGNED. THE MANAGER HAD NOT CALLED THE CONTACT BACK AND THE CONTACT'S REQUEST WAS ESCALATED TO A SUPERVISOR. THE CONTACT REQUESTED THE VEHICLE BE RETURNED AND EXCHANGED. THE MANUFACTURER PROVIDED A CASE NUMBER AND STATED THAT THE ANALYTICAL DEPARTMENT WOULD CALL THE CONTACT WITHIN 24 HOURS. THE FAILURE MILEAGE WAS 350. *TT CONSUMER STATED INCIDENT HAPPENED 3 TIMES. UPDATED 11/29/18*JB
Mfg Campaign: 11139241
Recall Date: Oct 9, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE EXPERIENCED A TOTAL LOSS OF ACCELERATION AND TRANSMISSION POWER. THE CONTACT STATED THAT THE VEHICLE FELT AS IF IT WERE STUCK IN NEUTRAL GEAR. THE VEHICLE WAS TOWED TO TETERBORO CHRYSLER JEEP DODGE RAM (469 US-46, LITTLE FERRY, NJ 07643 (201), 440-0222), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE ABS MODULE FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED TWICE. THE CONTACT STATED THAT THE BRAKES SEIZED AND THERE WAS A TOTAL LOSS OF TRANSMISSION AND ACCELERATION POWER. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE A CASE MANAGER WAS ASSIGNED. THE MANAGER HAD NOT CALLED THE CONTACT BACK AND THE CONTACT'S REQUEST WAS ESCALATED TO A SUPERVISOR. THE CONTACT REQUESTED THE VEHICLE BE RETURNED AND EXCHANGED. THE MANUFACTURER PROVIDED A CASE NUMBER AND STATED THAT THE ANALYTICAL DEPARTMENT WOULD CALL THE CONTACT WITHIN 24 HOURS. THE FAILURE MILEAGE WAS 350. *TT CONSUMER STATED INCIDENT HAPPENED 3 TIMES. UPDATED 11/29/18*JB
Corrective Action:
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE EXPERIENCED A TOTAL LOSS OF ACCELERATION AND TRANSMISSION POWER. THE CONTACT STATED THAT THE VEHICLE FELT AS IF IT WERE STUCK IN NEUTRAL GEAR. THE VEHICLE WAS TOWED TO TETERBORO CHRYSLER JEEP DODGE RAM (469 US-46, LITTLE FERRY, NJ 07643 (201), 440-0222), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE ABS MODULE FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED TWICE. THE CONTACT STATED THAT THE BRAKES SEIZED AND THERE WAS A TOTAL LOSS OF TRANSMISSION AND ACCELERATION POWER. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE A CASE MANAGER WAS ASSIGNED. THE MANAGER HAD NOT CALLED THE CONTACT BACK AND THE CONTACT'S REQUEST WAS ESCALATED TO A SUPERVISOR. THE CONTACT REQUESTED THE VEHICLE BE RETURNED AND EXCHANGED. THE MANUFACTURER PROVIDED A CASE NUMBER AND STATED THAT THE ANALYTICAL DEPARTMENT WOULD CALL THE CONTACT WITHIN 24 HOURS. THE FAILURE MILEAGE WAS 350. *TT CONSUMER STATED INCIDENT HAPPENED 3 TIMES. UPDATED 11/29/18*JB
Additional Notes:
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE EXPERIENCED A TOTAL LOSS OF ACCELERATION AND TRANSMISSION POWER. THE CONTACT STATED THAT THE VEHICLE FELT AS IF IT WERE STUCK IN NEUTRAL GEAR. THE VEHICLE WAS TOWED TO TETERBORO CHRYSLER JEEP DODGE RAM (469 US-46, LITTLE FERRY, NJ 07643 (201), 440-0222), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE ABS MODULE FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED TWICE. THE CONTACT STATED THAT THE BRAKES SEIZED AND THERE WAS A TOTAL LOSS OF TRANSMISSION AND ACCELERATION POWER. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE A CASE MANAGER WAS ASSIGNED. THE MANAGER HAD NOT CALLED THE CONTACT BACK AND THE CONTACT'S REQUEST WAS ESCALATED TO A SUPERVISOR. THE CONTACT REQUESTED THE VEHICLE BE RETURNED AND EXCHANGED. THE MANUFACTURER PROVIDED A CASE NUMBER AND STATED THAT THE ANALYTICAL DEPARTMENT WOULD CALL THE CONTACT WITHIN 24 HOURS. THE FAILURE MILEAGE WAS 350. *TT CONSUMER STATED INCIDENT HAPPENED 3 TIMES. UPDATED 11/29/18*JB
Mfg Campaign: 11139241
Recall Date: Oct 9, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE CAR STALLS WHILE DRIVING AT LOW AND HIGH SPEEDS. THE ENGINE WILL ATOP COMPLETELY AND THE CAR ROLLS BACK OR BEGINS TO DRIVE BACKWARDS WHEN IT'S RESTARTED. THIS IS A REAL SAFETY CONCERN AS I HAVE ALMOST BEEN HIT 4 TIMES NOW DUE TO THE CAR STALKING IN ATOP AND GO TRAFFIC AND ANOTHER TIME WHILE DRIVING AT HIGH SPEEDS. ALSO, THE CAR APPEARS TO CHUG OR HESITATE TO CHANGE GEARS. IT'S IS SLOW TO PICK UP SPEED AND AT TIMES, IT WILL NOT ACCELERATE. THE RADIO FLUCTUATES IN VOLUME LEVEL CONSTANTLY REGARDLESS OF THE PROGRAMMING AND IT'S SO BAD THAT YOU CAN'T EVEN USE IT. I'M CONCERNED FOR THE SAFETY OF MYSELF, MY CHILDREN AND OTHERS AS WELL. CHRYSLER APPEARS TO HAVE NO CONCERNS. UNLESS SOMEONE DIES, I'M AFRAID THIS ISSUE WILL NOT BE RESOLVED.
Corrective Action:
THE CAR STALLS WHILE DRIVING AT LOW AND HIGH SPEEDS. THE ENGINE WILL ATOP COMPLETELY AND THE CAR ROLLS BACK OR BEGINS TO DRIVE BACKWARDS WHEN IT'S RESTARTED. THIS IS A REAL SAFETY CONCERN AS I HAVE ALMOST BEEN HIT 4 TIMES NOW DUE TO THE CAR STALKING IN ATOP AND GO TRAFFIC AND ANOTHER TIME WHILE DRIVING AT HIGH SPEEDS. ALSO, THE CAR APPEARS TO CHUG OR HESITATE TO CHANGE GEARS. IT'S IS SLOW TO PICK UP SPEED AND AT TIMES, IT WILL NOT ACCELERATE. THE RADIO FLUCTUATES IN VOLUME LEVEL CONSTANTLY REGARDLESS OF THE PROGRAMMING AND IT'S SO BAD THAT YOU CAN'T EVEN USE IT. I'M CONCERNED FOR THE SAFETY OF MYSELF, MY CHILDREN AND OTHERS AS WELL. CHRYSLER APPEARS TO HAVE NO CONCERNS. UNLESS SOMEONE DIES, I'M AFRAID THIS ISSUE WILL NOT BE RESOLVED.
Additional Notes:
THE CAR STALLS WHILE DRIVING AT LOW AND HIGH SPEEDS. THE ENGINE WILL ATOP COMPLETELY AND THE CAR ROLLS BACK OR BEGINS TO DRIVE BACKWARDS WHEN IT'S RESTARTED. THIS IS A REAL SAFETY CONCERN AS I HAVE ALMOST BEEN HIT 4 TIMES NOW DUE TO THE CAR STALKING IN ATOP AND GO TRAFFIC AND ANOTHER TIME WHILE DRIVING AT HIGH SPEEDS. ALSO, THE CAR APPEARS TO CHUG OR HESITATE TO CHANGE GEARS. IT'S IS SLOW TO PICK UP SPEED AND AT TIMES, IT WILL NOT ACCELERATE. THE RADIO FLUCTUATES IN VOLUME LEVEL CONSTANTLY REGARDLESS OF THE PROGRAMMING AND IT'S SO BAD THAT YOU CAN'T EVEN USE IT. I'M CONCERNED FOR THE SAFETY OF MYSELF, MY CHILDREN AND OTHERS AS WELL. CHRYSLER APPEARS TO HAVE NO CONCERNS. UNLESS SOMEONE DIES, I'M AFRAID THIS ISSUE WILL NOT BE RESOLVED.
Mfg Campaign: 11139107
Recall Date: Oct 8, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
THE CAR STALLS WHILE DRIVING AT LOW AND HIGH SPEEDS. THE ENGINE WILL ATOP COMPLETELY AND THE CAR ROLLS BACK OR BEGINS TO DRIVE BACKWARDS WHEN IT'S RESTARTED. THIS IS A REAL SAFETY CONCERN AS I HAVE ALMOST BEEN HIT 4 TIMES NOW DUE TO THE CAR STALKING IN ATOP AND GO TRAFFIC AND ANOTHER TIME WHILE DRIVING AT HIGH SPEEDS. ALSO, THE CAR APPEARS TO CHUG OR HESITATE TO CHANGE GEARS. IT'S IS SLOW TO PICK UP SPEED AND AT TIMES, IT WILL NOT ACCELERATE. THE RADIO FLUCTUATES IN VOLUME LEVEL CONSTANTLY REGARDLESS OF THE PROGRAMMING AND IT'S SO BAD THAT YOU CAN'T EVEN USE IT. I'M CONCERNED FOR THE SAFETY OF MYSELF, MY CHILDREN AND OTHERS AS WELL. CHRYSLER APPEARS TO HAVE NO CONCERNS. UNLESS SOMEONE DIES, I'M AFRAID THIS ISSUE WILL NOT BE RESOLVED.
Corrective Action:
THE CAR STALLS WHILE DRIVING AT LOW AND HIGH SPEEDS. THE ENGINE WILL ATOP COMPLETELY AND THE CAR ROLLS BACK OR BEGINS TO DRIVE BACKWARDS WHEN IT'S RESTARTED. THIS IS A REAL SAFETY CONCERN AS I HAVE ALMOST BEEN HIT 4 TIMES NOW DUE TO THE CAR STALKING IN ATOP AND GO TRAFFIC AND ANOTHER TIME WHILE DRIVING AT HIGH SPEEDS. ALSO, THE CAR APPEARS TO CHUG OR HESITATE TO CHANGE GEARS. IT'S IS SLOW TO PICK UP SPEED AND AT TIMES, IT WILL NOT ACCELERATE. THE RADIO FLUCTUATES IN VOLUME LEVEL CONSTANTLY REGARDLESS OF THE PROGRAMMING AND IT'S SO BAD THAT YOU CAN'T EVEN USE IT. I'M CONCERNED FOR THE SAFETY OF MYSELF, MY CHILDREN AND OTHERS AS WELL. CHRYSLER APPEARS TO HAVE NO CONCERNS. UNLESS SOMEONE DIES, I'M AFRAID THIS ISSUE WILL NOT BE RESOLVED.
Additional Notes:
THE CAR STALLS WHILE DRIVING AT LOW AND HIGH SPEEDS. THE ENGINE WILL ATOP COMPLETELY AND THE CAR ROLLS BACK OR BEGINS TO DRIVE BACKWARDS WHEN IT'S RESTARTED. THIS IS A REAL SAFETY CONCERN AS I HAVE ALMOST BEEN HIT 4 TIMES NOW DUE TO THE CAR STALKING IN ATOP AND GO TRAFFIC AND ANOTHER TIME WHILE DRIVING AT HIGH SPEEDS. ALSO, THE CAR APPEARS TO CHUG OR HESITATE TO CHANGE GEARS. IT'S IS SLOW TO PICK UP SPEED AND AT TIMES, IT WILL NOT ACCELERATE. THE RADIO FLUCTUATES IN VOLUME LEVEL CONSTANTLY REGARDLESS OF THE PROGRAMMING AND IT'S SO BAD THAT YOU CAN'T EVEN USE IT. I'M CONCERNED FOR THE SAFETY OF MYSELF, MY CHILDREN AND OTHERS AS WELL. CHRYSLER APPEARS TO HAVE NO CONCERNS. UNLESS SOMEONE DIES, I'M AFRAID THIS ISSUE WILL NOT BE RESOLVED.
Mfg Campaign: 11139107
Recall Date: Oct 8, 2018
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE CAR STALLS WHILE DRIVING AT LOW AND HIGH SPEEDS. THE ENGINE WILL ATOP COMPLETELY AND THE CAR ROLLS BACK OR BEGINS TO DRIVE BACKWARDS WHEN IT'S RESTARTED. THIS IS A REAL SAFETY CONCERN AS I HAVE ALMOST BEEN HIT 4 TIMES NOW DUE TO THE CAR STALKING IN ATOP AND GO TRAFFIC AND ANOTHER TIME WHILE DRIVING AT HIGH SPEEDS. ALSO, THE CAR APPEARS TO CHUG OR HESITATE TO CHANGE GEARS. IT'S IS SLOW TO PICK UP SPEED AND AT TIMES, IT WILL NOT ACCELERATE. THE RADIO FLUCTUATES IN VOLUME LEVEL CONSTANTLY REGARDLESS OF THE PROGRAMMING AND IT'S SO BAD THAT YOU CAN'T EVEN USE IT. I'M CONCERNED FOR THE SAFETY OF MYSELF, MY CHILDREN AND OTHERS AS WELL. CHRYSLER APPEARS TO HAVE NO CONCERNS. UNLESS SOMEONE DIES, I'M AFRAID THIS ISSUE WILL NOT BE RESOLVED.
Corrective Action:
THE CAR STALLS WHILE DRIVING AT LOW AND HIGH SPEEDS. THE ENGINE WILL ATOP COMPLETELY AND THE CAR ROLLS BACK OR BEGINS TO DRIVE BACKWARDS WHEN IT'S RESTARTED. THIS IS A REAL SAFETY CONCERN AS I HAVE ALMOST BEEN HIT 4 TIMES NOW DUE TO THE CAR STALKING IN ATOP AND GO TRAFFIC AND ANOTHER TIME WHILE DRIVING AT HIGH SPEEDS. ALSO, THE CAR APPEARS TO CHUG OR HESITATE TO CHANGE GEARS. IT'S IS SLOW TO PICK UP SPEED AND AT TIMES, IT WILL NOT ACCELERATE. THE RADIO FLUCTUATES IN VOLUME LEVEL CONSTANTLY REGARDLESS OF THE PROGRAMMING AND IT'S SO BAD THAT YOU CAN'T EVEN USE IT. I'M CONCERNED FOR THE SAFETY OF MYSELF, MY CHILDREN AND OTHERS AS WELL. CHRYSLER APPEARS TO HAVE NO CONCERNS. UNLESS SOMEONE DIES, I'M AFRAID THIS ISSUE WILL NOT BE RESOLVED.
Additional Notes:
THE CAR STALLS WHILE DRIVING AT LOW AND HIGH SPEEDS. THE ENGINE WILL ATOP COMPLETELY AND THE CAR ROLLS BACK OR BEGINS TO DRIVE BACKWARDS WHEN IT'S RESTARTED. THIS IS A REAL SAFETY CONCERN AS I HAVE ALMOST BEEN HIT 4 TIMES NOW DUE TO THE CAR STALKING IN ATOP AND GO TRAFFIC AND ANOTHER TIME WHILE DRIVING AT HIGH SPEEDS. ALSO, THE CAR APPEARS TO CHUG OR HESITATE TO CHANGE GEARS. IT'S IS SLOW TO PICK UP SPEED AND AT TIMES, IT WILL NOT ACCELERATE. THE RADIO FLUCTUATES IN VOLUME LEVEL CONSTANTLY REGARDLESS OF THE PROGRAMMING AND IT'S SO BAD THAT YOU CAN'T EVEN USE IT. I'M CONCERNED FOR THE SAFETY OF MYSELF, MY CHILDREN AND OTHERS AS WELL. CHRYSLER APPEARS TO HAVE NO CONCERNS. UNLESS SOMEONE DIES, I'M AFRAID THIS ISSUE WILL NOT BE RESOLVED.
Mfg Campaign: 11139107
Recall Date: Oct 8, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TAKATA RECALL. I WAS MERGING INTO THE TURNING LANE IN BUSY TRAFFIC. AS I WAS APPLYING BRAKES AND COMING TO A LOW SPEED THE VOLTAGE LIGHT CAME ON AND THE JEEP COMPLETELY STALLED AND LOST ALL DRIVABILITY. NO OTHER LIGHTS OR ANYTHING WAS IN THE DASH JUST THE VOLTAGE. I PUT THE CAR IN NEUTRAL AND MANAGED TO GET IT BACK STARTED BEFORE GETTING HIT IN A BUSY INTERSECTION.
Corrective Action:
TAKATA RECALL. I WAS MERGING INTO THE TURNING LANE IN BUSY TRAFFIC. AS I WAS APPLYING BRAKES AND COMING TO A LOW SPEED THE VOLTAGE LIGHT CAME ON AND THE JEEP COMPLETELY STALLED AND LOST ALL DRIVABILITY. NO OTHER LIGHTS OR ANYTHING WAS IN THE DASH JUST THE VOLTAGE. I PUT THE CAR IN NEUTRAL AND MANAGED TO GET IT BACK STARTED BEFORE GETTING HIT IN A BUSY INTERSECTION.
Additional Notes:
TAKATA RECALL. I WAS MERGING INTO THE TURNING LANE IN BUSY TRAFFIC. AS I WAS APPLYING BRAKES AND COMING TO A LOW SPEED THE VOLTAGE LIGHT CAME ON AND THE JEEP COMPLETELY STALLED AND LOST ALL DRIVABILITY. NO OTHER LIGHTS OR ANYTHING WAS IN THE DASH JUST THE VOLTAGE. I PUT THE CAR IN NEUTRAL AND MANAGED TO GET IT BACK STARTED BEFORE GETTING HIT IN A BUSY INTERSECTION.
Mfg Campaign: 11138902
Recall Date: Oct 7, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TAKATA RECALL. I WAS MERGING INTO THE TURNING LANE IN BUSY TRAFFIC. AS I WAS APPLYING BRAKES AND COMING TO A LOW SPEED THE VOLTAGE LIGHT CAME ON AND THE JEEP COMPLETELY STALLED AND LOST ALL DRIVABILITY. NO OTHER LIGHTS OR ANYTHING WAS IN THE DASH JUST THE VOLTAGE. I PUT THE CAR IN NEUTRAL AND MANAGED TO GET IT BACK STARTED BEFORE GETTING HIT IN A BUSY INTERSECTION.
Corrective Action:
TAKATA RECALL. I WAS MERGING INTO THE TURNING LANE IN BUSY TRAFFIC. AS I WAS APPLYING BRAKES AND COMING TO A LOW SPEED THE VOLTAGE LIGHT CAME ON AND THE JEEP COMPLETELY STALLED AND LOST ALL DRIVABILITY. NO OTHER LIGHTS OR ANYTHING WAS IN THE DASH JUST THE VOLTAGE. I PUT THE CAR IN NEUTRAL AND MANAGED TO GET IT BACK STARTED BEFORE GETTING HIT IN A BUSY INTERSECTION.
Additional Notes:
TAKATA RECALL. I WAS MERGING INTO THE TURNING LANE IN BUSY TRAFFIC. AS I WAS APPLYING BRAKES AND COMING TO A LOW SPEED THE VOLTAGE LIGHT CAME ON AND THE JEEP COMPLETELY STALLED AND LOST ALL DRIVABILITY. NO OTHER LIGHTS OR ANYTHING WAS IN THE DASH JUST THE VOLTAGE. I PUT THE CAR IN NEUTRAL AND MANAGED TO GET IT BACK STARTED BEFORE GETTING HIT IN A BUSY INTERSECTION.
Mfg Campaign: 11138902
Recall Date: Oct 7, 2018
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
BRAKES WERE STUCK ON AND ALSO THE TRANSMISSION WAS NOT SHIFTING PROPERLY. CAR WOULD ONLY GO AROUND 30 MPH HAD TO PARK THE VEHICLE AND GET IT TOWED EVEN THOUGH THIS IS BRAND NEW!
Corrective Action:
BRAKES WERE STUCK ON AND ALSO THE TRANSMISSION WAS NOT SHIFTING PROPERLY. CAR WOULD ONLY GO AROUND 30 MPH HAD TO PARK THE VEHICLE AND GET IT TOWED EVEN THOUGH THIS IS BRAND NEW!
Additional Notes:
BRAKES WERE STUCK ON AND ALSO THE TRANSMISSION WAS NOT SHIFTING PROPERLY. CAR WOULD ONLY GO AROUND 30 MPH HAD TO PARK THE VEHICLE AND GET IT TOWED EVEN THOUGH THIS IS BRAND NEW!
Mfg Campaign: 11138934
Recall Date: Oct 7, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
BRAKES WERE STUCK ON AND ALSO THE TRANSMISSION WAS NOT SHIFTING PROPERLY. CAR WOULD ONLY GO AROUND 30 MPH HAD TO PARK THE VEHICLE AND GET IT TOWED EVEN THOUGH THIS IS BRAND NEW!
Corrective Action:
BRAKES WERE STUCK ON AND ALSO THE TRANSMISSION WAS NOT SHIFTING PROPERLY. CAR WOULD ONLY GO AROUND 30 MPH HAD TO PARK THE VEHICLE AND GET IT TOWED EVEN THOUGH THIS IS BRAND NEW!
Additional Notes:
BRAKES WERE STUCK ON AND ALSO THE TRANSMISSION WAS NOT SHIFTING PROPERLY. CAR WOULD ONLY GO AROUND 30 MPH HAD TO PARK THE VEHICLE AND GET IT TOWED EVEN THOUGH THIS IS BRAND NEW!
Mfg Campaign: 11138934
Recall Date: Oct 7, 2018
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