Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 01C
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V99
Recall Date: Aug 29, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The impact and acceleration sensors may fail and reduce the air bag system's ability to properly detect certain crash events.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V63
Recall Date: Jun 13, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The front passenger seat mounting bolts may be loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V31
Recall Date: Mar 28, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The instrument cluster may fail resulting in a lack of activation of warning chimes, messages, and gauges.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UC4
Recall Date: Dec 20, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler(FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.4L engines. Improper transmission calibration may result in a stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UA9
Recall Date: Oct 19, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U86
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U85
Recall Date: Jul 26, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.0L engines. The engines in these vehicles may be missing valve stem keepers, which can allow the valve to drop into the engine cylinder causing engine damage. These engines may also have a reversed camshaft cap that can damage the camshaft bearing causing camshaft failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U52
Recall Date: May 25, 2018
Consumer Complaints
1.9K ComplaintsChrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
MY VEHICLE SHUT OFF WHILE DRIVING. THIS SUV IS BRAND NEW, ONLY 250 MILES ON IT. I STOPPED AT A STOP SIGN, BEGAN DRIVING AND THE ENGINE SHUT OFF AND WOULD NOT START. SEVERAL ERROR MESSAGES CAME UP ON MY DISPLAY SUCH AS, SERVICE TRANSMISSION, SERVICE POWER STEERING, SERVICE PARKING BRAKE, SERVICE STABILITY CONTROL ETC. THE CAR NEVER RESTARTED AND HAD TO BE TOWED. I COULD HAVE BEEN KILLED IF THIS HAPPENED WHILE PULLING ON TO A BUSY ROAD. MY DEALER HAS HAD THE VEHICLE FOR 4 DAYS AND HAS BEEN UNABLE TO FIGURE OUT THE PROBLEM. *DT UPDATED 10/18/18*JB UPDATED 11/1/18 *DT CONSUMER STATED THE CAR HAS BEEN AT FOSS MOTORS IN EXETER NH SINCE 9/14, THEY HAVE UNABLE TO FIX IT. THEY HAVE REPLACED A FRAYED WIRE WHICH THEY BELIEVED FRIED THE POWER CONTROL MODULE CHIP. THIS HAS BEEN REPLACED ON 9/21/ AND I EXPECTED THE CAR BACK ON 9/24 BUT WHEN THEY BACKED IT OUT OF THE SERVICE BAY IT WASN'T RUNNING PROPERLY. THEY REACHED OUT TO SENIOR TECHNIANS ADVISED THEM TO REPLACE THE POWER CONTROL MODULE AGAIN AND THEY REPLACED SOME THROTTLE PART. THEY CALLED ON 10/8 TO SAY THERE WERE STILL PROBLEMS. AS OF TODAY,THEY HAVE AGREED TO BUY THE CAR BACK AND HAVE STARTED THAT PROCESS. CHRYSLER CORP IS AWARE OF THE PROBLEMS BECAUSE I REACHED OUT TO THEM TO HELP FACILITATE WHAT WAS GOING ON AND TO HELP GATHER INFORMATION. UPDATED 11/02/18 *JB
Corrective Action:
MY VEHICLE SHUT OFF WHILE DRIVING. THIS SUV IS BRAND NEW, ONLY 250 MILES ON IT. I STOPPED AT A STOP SIGN, BEGAN DRIVING AND THE ENGINE SHUT OFF AND WOULD NOT START. SEVERAL ERROR MESSAGES CAME UP ON MY DISPLAY SUCH AS, SERVICE TRANSMISSION, SERVICE POWER STEERING, SERVICE PARKING BRAKE, SERVICE STABILITY CONTROL ETC. THE CAR NEVER RESTARTED AND HAD TO BE TOWED. I COULD HAVE BEEN KILLED IF THIS HAPPENED WHILE PULLING ON TO A BUSY ROAD. MY DEALER HAS HAD THE VEHICLE FOR 4 DAYS AND HAS BEEN UNABLE TO FIGURE OUT THE PROBLEM. *DT UPDATED 10/18/18*JB UPDATED 11/1/18 *DT CONSUMER STATED THE CAR HAS BEEN AT FOSS MOTORS IN EXETER NH SINCE 9/14, THEY HAVE UNABLE TO FIX IT. THEY HAVE REPLACED A FRAYED WIRE WHICH THEY BELIEVED FRIED THE POWER CONTROL MODULE CHIP. THIS HAS BEEN REPLACED ON 9/21/ AND I EXPECTED THE CAR BACK ON 9/24 BUT WHEN THEY BACKED IT OUT OF THE SERVICE BAY IT WASN'T RUNNING PROPERLY. THEY REACHED OUT TO SENIOR TECHNIANS ADVISED THEM TO REPLACE THE POWER CONTROL MODULE AGAIN AND THEY REPLACED SOME THROTTLE PART. THEY CALLED ON 10/8 TO SAY THERE WERE STILL PROBLEMS. AS OF TODAY,THEY HAVE AGREED TO BUY THE CAR BACK AND HAVE STARTED THAT PROCESS. CHRYSLER CORP IS AWARE OF THE PROBLEMS BECAUSE I REACHED OUT TO THEM TO HELP FACILITATE WHAT WAS GOING ON AND TO HELP GATHER INFORMATION. UPDATED 11/02/18 *JB
Additional Notes:
MY VEHICLE SHUT OFF WHILE DRIVING. THIS SUV IS BRAND NEW, ONLY 250 MILES ON IT. I STOPPED AT A STOP SIGN, BEGAN DRIVING AND THE ENGINE SHUT OFF AND WOULD NOT START. SEVERAL ERROR MESSAGES CAME UP ON MY DISPLAY SUCH AS, SERVICE TRANSMISSION, SERVICE POWER STEERING, SERVICE PARKING BRAKE, SERVICE STABILITY CONTROL ETC. THE CAR NEVER RESTARTED AND HAD TO BE TOWED. I COULD HAVE BEEN KILLED IF THIS HAPPENED WHILE PULLING ON TO A BUSY ROAD. MY DEALER HAS HAD THE VEHICLE FOR 4 DAYS AND HAS BEEN UNABLE TO FIGURE OUT THE PROBLEM. *DT UPDATED 10/18/18*JB UPDATED 11/1/18 *DT CONSUMER STATED THE CAR HAS BEEN AT FOSS MOTORS IN EXETER NH SINCE 9/14, THEY HAVE UNABLE TO FIX IT. THEY HAVE REPLACED A FRAYED WIRE WHICH THEY BELIEVED FRIED THE POWER CONTROL MODULE CHIP. THIS HAS BEEN REPLACED ON 9/21/ AND I EXPECTED THE CAR BACK ON 9/24 BUT WHEN THEY BACKED IT OUT OF THE SERVICE BAY IT WASN'T RUNNING PROPERLY. THEY REACHED OUT TO SENIOR TECHNIANS ADVISED THEM TO REPLACE THE POWER CONTROL MODULE AGAIN AND THEY REPLACED SOME THROTTLE PART. THEY CALLED ON 10/8 TO SAY THERE WERE STILL PROBLEMS. AS OF TODAY,THEY HAVE AGREED TO BUY THE CAR BACK AND HAVE STARTED THAT PROCESS. CHRYSLER CORP IS AWARE OF THE PROBLEMS BECAUSE I REACHED OUT TO THEM TO HELP FACILITATE WHAT WAS GOING ON AND TO HELP GATHER INFORMATION. UPDATED 11/02/18 *JB
Mfg Campaign: 11130199
Recall Date: Sep 18, 2018
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. WHILE THE VEHICLE WAS STOPPED WITH THE BRAKE PEDAL DEPRESSED, THE BRAKES FAILED. AS A RESULT, THE CONTACT'S VEHICLE DROVE FORWARD AND CRASHED INTO THE SIDE OF A SECOND VEHICLE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER AND LOCAL DEALER (ANTIOCH CHRYSLER, DODGE, JEEP, RAM, 105 IL ROUTE 173, ANTIOCH, IL) WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000.
Corrective Action:
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. WHILE THE VEHICLE WAS STOPPED WITH THE BRAKE PEDAL DEPRESSED, THE BRAKES FAILED. AS A RESULT, THE CONTACT'S VEHICLE DROVE FORWARD AND CRASHED INTO THE SIDE OF A SECOND VEHICLE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER AND LOCAL DEALER (ANTIOCH CHRYSLER, DODGE, JEEP, RAM, 105 IL ROUTE 173, ANTIOCH, IL) WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000.
Additional Notes:
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. WHILE THE VEHICLE WAS STOPPED WITH THE BRAKE PEDAL DEPRESSED, THE BRAKES FAILED. AS A RESULT, THE CONTACT'S VEHICLE DROVE FORWARD AND CRASHED INTO THE SIDE OF A SECOND VEHICLE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER AND LOCAL DEALER (ANTIOCH CHRYSLER, DODGE, JEEP, RAM, 105 IL ROUTE 173, ANTIOCH, IL) WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000.
Mfg Campaign: 11129820
Recall Date: Sep 17, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I HAVE A 2019 JEEP CHEROKEE WITH 2000 MILES ON IT. I AM LEASING IT BRAND NEW. I BOUGHT IT ON JULY 10. ON MONDAY, SEPT 10, I WAS DRIVING HOME FROM WORK AND GOING ABOUT 45 MILES PER HOURS, SUDDENLY THE CAR WENT FROM 45 MPH TO 0 MPH IN A MATTER OF SECONDS, I LOSE CONTROL OF THE POWER STEERING AND POWER BRAKES AND IT STALLED...IN THE MIDDLE OF A BUSY STREET. IT W AS FRIGHTENING. I PUT IT IN PARK, TURNED IT OFF, TRIED STARTING IT AGAIN, TURNED IT OFF AGAIN, WAITED A FEW MINUTES, START IT AGAIN AND IT STARTED UP CALLED THE HUSBAND TO SEE IF I SHOULD TRY TO HEAD HOME IN IT OR CALL UBER. WE DECIDED I WAS CLOSE ENOUGH TO HOME TO TRY AGAIN. IT HAPPENED TWO MORE TIMES ON THE WAY HOME. ABSOLUTELY TERRIFYING TO BE DRIVING AND HAVE IT COMPLETELY SHUT DOWN MID DRIVE. I HAD A CAR GOING ABOUT 45 BEHIND ME SWERVE INTO ANOTHER LANE TO AVOID SMASHING INTO ME. THEY WILL NOT FIX IT BECAUSE THEY CANNOT SEE IT HAPPENED ON THEIR SYSTEM AND CAN'T DUPLICATE THE ISSUE. IT IS A HUGE SAFETY ISSUE. I AM AFRAID SOMEONE WILL BE SERIOUSLY INJURED. I ALSO SEE THIS ALL OVER THE INTERNET WHEN I SEARCH 2019 JEEP CHEROKEE ENGINE STALL IN MOTION. SO, I HAVE TO TAKE THE CAR BACK AND DRIVE IT UNTIL IT HAPPENS AGAIN.
Corrective Action:
I HAVE A 2019 JEEP CHEROKEE WITH 2000 MILES ON IT. I AM LEASING IT BRAND NEW. I BOUGHT IT ON JULY 10. ON MONDAY, SEPT 10, I WAS DRIVING HOME FROM WORK AND GOING ABOUT 45 MILES PER HOURS, SUDDENLY THE CAR WENT FROM 45 MPH TO 0 MPH IN A MATTER OF SECONDS, I LOSE CONTROL OF THE POWER STEERING AND POWER BRAKES AND IT STALLED...IN THE MIDDLE OF A BUSY STREET. IT W AS FRIGHTENING. I PUT IT IN PARK, TURNED IT OFF, TRIED STARTING IT AGAIN, TURNED IT OFF AGAIN, WAITED A FEW MINUTES, START IT AGAIN AND IT STARTED UP CALLED THE HUSBAND TO SEE IF I SHOULD TRY TO HEAD HOME IN IT OR CALL UBER. WE DECIDED I WAS CLOSE ENOUGH TO HOME TO TRY AGAIN. IT HAPPENED TWO MORE TIMES ON THE WAY HOME. ABSOLUTELY TERRIFYING TO BE DRIVING AND HAVE IT COMPLETELY SHUT DOWN MID DRIVE. I HAD A CAR GOING ABOUT 45 BEHIND ME SWERVE INTO ANOTHER LANE TO AVOID SMASHING INTO ME. THEY WILL NOT FIX IT BECAUSE THEY CANNOT SEE IT HAPPENED ON THEIR SYSTEM AND CAN'T DUPLICATE THE ISSUE. IT IS A HUGE SAFETY ISSUE. I AM AFRAID SOMEONE WILL BE SERIOUSLY INJURED. I ALSO SEE THIS ALL OVER THE INTERNET WHEN I SEARCH 2019 JEEP CHEROKEE ENGINE STALL IN MOTION. SO, I HAVE TO TAKE THE CAR BACK AND DRIVE IT UNTIL IT HAPPENS AGAIN.
Additional Notes:
I HAVE A 2019 JEEP CHEROKEE WITH 2000 MILES ON IT. I AM LEASING IT BRAND NEW. I BOUGHT IT ON JULY 10. ON MONDAY, SEPT 10, I WAS DRIVING HOME FROM WORK AND GOING ABOUT 45 MILES PER HOURS, SUDDENLY THE CAR WENT FROM 45 MPH TO 0 MPH IN A MATTER OF SECONDS, I LOSE CONTROL OF THE POWER STEERING AND POWER BRAKES AND IT STALLED...IN THE MIDDLE OF A BUSY STREET. IT W AS FRIGHTENING. I PUT IT IN PARK, TURNED IT OFF, TRIED STARTING IT AGAIN, TURNED IT OFF AGAIN, WAITED A FEW MINUTES, START IT AGAIN AND IT STARTED UP CALLED THE HUSBAND TO SEE IF I SHOULD TRY TO HEAD HOME IN IT OR CALL UBER. WE DECIDED I WAS CLOSE ENOUGH TO HOME TO TRY AGAIN. IT HAPPENED TWO MORE TIMES ON THE WAY HOME. ABSOLUTELY TERRIFYING TO BE DRIVING AND HAVE IT COMPLETELY SHUT DOWN MID DRIVE. I HAD A CAR GOING ABOUT 45 BEHIND ME SWERVE INTO ANOTHER LANE TO AVOID SMASHING INTO ME. THEY WILL NOT FIX IT BECAUSE THEY CANNOT SEE IT HAPPENED ON THEIR SYSTEM AND CAN'T DUPLICATE THE ISSUE. IT IS A HUGE SAFETY ISSUE. I AM AFRAID SOMEONE WILL BE SERIOUSLY INJURED. I ALSO SEE THIS ALL OVER THE INTERNET WHEN I SEARCH 2019 JEEP CHEROKEE ENGINE STALL IN MOTION. SO, I HAVE TO TAKE THE CAR BACK AND DRIVE IT UNTIL IT HAPPENS AGAIN.
Mfg Campaign: 11129730
Recall Date: Sep 16, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I LEASED A 2019 JEEP CHEROKEE ON MAY 23,2018. ON FOUR OCCASIONS SINCE THAT TIME, THE CAR'S BATTERY LIGHT COMES ON AND THE CAR STALLS OUT. THE INCIDENTS HAVE HAPPENED WHILE IN MOTION WHEN SLOWING DOWN (LESS THAN 10 MILES PER HOUR) THE CAR WAS IN A JEEP DEALERSHIP FOR SEVERAL DAYS THIS MONTH, BUT THEY WERE UNABLE TO DETERMINE THE CAUSE OF THE PROBLEM. THE PROBLEM HAPPENED AGAIN TODAY, SEPTEMBER 16TH. A REVIEW OF INTERNET SITES REVEALS OTHER CUSTOMERS ARE EXPERIENCING THE SAME PROBLEM WITH NO RESOLUTION FROM JEEP. I CONSIDER THIS PROBLEM TO BE A SAFETY ISSUE, AND CERTAINLY ONE THAT SHOULD NOT BE HAPPENING WITH A NEW CAR.
Corrective Action:
I LEASED A 2019 JEEP CHEROKEE ON MAY 23,2018. ON FOUR OCCASIONS SINCE THAT TIME, THE CAR'S BATTERY LIGHT COMES ON AND THE CAR STALLS OUT. THE INCIDENTS HAVE HAPPENED WHILE IN MOTION WHEN SLOWING DOWN (LESS THAN 10 MILES PER HOUR) THE CAR WAS IN A JEEP DEALERSHIP FOR SEVERAL DAYS THIS MONTH, BUT THEY WERE UNABLE TO DETERMINE THE CAUSE OF THE PROBLEM. THE PROBLEM HAPPENED AGAIN TODAY, SEPTEMBER 16TH. A REVIEW OF INTERNET SITES REVEALS OTHER CUSTOMERS ARE EXPERIENCING THE SAME PROBLEM WITH NO RESOLUTION FROM JEEP. I CONSIDER THIS PROBLEM TO BE A SAFETY ISSUE, AND CERTAINLY ONE THAT SHOULD NOT BE HAPPENING WITH A NEW CAR.
Additional Notes:
I LEASED A 2019 JEEP CHEROKEE ON MAY 23,2018. ON FOUR OCCASIONS SINCE THAT TIME, THE CAR'S BATTERY LIGHT COMES ON AND THE CAR STALLS OUT. THE INCIDENTS HAVE HAPPENED WHILE IN MOTION WHEN SLOWING DOWN (LESS THAN 10 MILES PER HOUR) THE CAR WAS IN A JEEP DEALERSHIP FOR SEVERAL DAYS THIS MONTH, BUT THEY WERE UNABLE TO DETERMINE THE CAUSE OF THE PROBLEM. THE PROBLEM HAPPENED AGAIN TODAY, SEPTEMBER 16TH. A REVIEW OF INTERNET SITES REVEALS OTHER CUSTOMERS ARE EXPERIENCING THE SAME PROBLEM WITH NO RESOLUTION FROM JEEP. I CONSIDER THIS PROBLEM TO BE A SAFETY ISSUE, AND CERTAINLY ONE THAT SHOULD NOT BE HAPPENING WITH A NEW CAR.
Mfg Campaign: 11129788
Recall Date: Sep 16, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I LEASED A 2019 JEEP CHEROKEE ON MAY 23,2018. ON FOUR OCCASIONS SINCE THAT TIME, THE CAR'S BATTERY LIGHT COMES ON AND THE CAR STALLS OUT. THE INCIDENTS HAVE HAPPENED WHILE IN MOTION WHEN SLOWING DOWN (LESS THAN 10 MILES PER HOUR) THE CAR WAS IN A JEEP DEALERSHIP FOR SEVERAL DAYS THIS MONTH, BUT THEY WERE UNABLE TO DETERMINE THE CAUSE OF THE PROBLEM. THE PROBLEM HAPPENED AGAIN TODAY, SEPTEMBER 16TH. A REVIEW OF INTERNET SITES REVEALS OTHER CUSTOMERS ARE EXPERIENCING THE SAME PROBLEM WITH NO RESOLUTION FROM JEEP. I CONSIDER THIS PROBLEM TO BE A SAFETY ISSUE, AND CERTAINLY ONE THAT SHOULD NOT BE HAPPENING WITH A NEW CAR.
Corrective Action:
I LEASED A 2019 JEEP CHEROKEE ON MAY 23,2018. ON FOUR OCCASIONS SINCE THAT TIME, THE CAR'S BATTERY LIGHT COMES ON AND THE CAR STALLS OUT. THE INCIDENTS HAVE HAPPENED WHILE IN MOTION WHEN SLOWING DOWN (LESS THAN 10 MILES PER HOUR) THE CAR WAS IN A JEEP DEALERSHIP FOR SEVERAL DAYS THIS MONTH, BUT THEY WERE UNABLE TO DETERMINE THE CAUSE OF THE PROBLEM. THE PROBLEM HAPPENED AGAIN TODAY, SEPTEMBER 16TH. A REVIEW OF INTERNET SITES REVEALS OTHER CUSTOMERS ARE EXPERIENCING THE SAME PROBLEM WITH NO RESOLUTION FROM JEEP. I CONSIDER THIS PROBLEM TO BE A SAFETY ISSUE, AND CERTAINLY ONE THAT SHOULD NOT BE HAPPENING WITH A NEW CAR.
Additional Notes:
I LEASED A 2019 JEEP CHEROKEE ON MAY 23,2018. ON FOUR OCCASIONS SINCE THAT TIME, THE CAR'S BATTERY LIGHT COMES ON AND THE CAR STALLS OUT. THE INCIDENTS HAVE HAPPENED WHILE IN MOTION WHEN SLOWING DOWN (LESS THAN 10 MILES PER HOUR) THE CAR WAS IN A JEEP DEALERSHIP FOR SEVERAL DAYS THIS MONTH, BUT THEY WERE UNABLE TO DETERMINE THE CAUSE OF THE PROBLEM. THE PROBLEM HAPPENED AGAIN TODAY, SEPTEMBER 16TH. A REVIEW OF INTERNET SITES REVEALS OTHER CUSTOMERS ARE EXPERIENCING THE SAME PROBLEM WITH NO RESOLUTION FROM JEEP. I CONSIDER THIS PROBLEM TO BE A SAFETY ISSUE, AND CERTAINLY ONE THAT SHOULD NOT BE HAPPENING WITH A NEW CAR.
Mfg Campaign: 11129788
Recall Date: Sep 16, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TAKARA RECALL JUST BOUGHT THIS VEHICLE A MONTH AGO AND IT'S HAS BEEN TURNING OFF ON FEW TIMES WHILE DRIVING ON THE HIGHWAY WITH MY FAMILY. IT'S NOT AWHILE I'M AT THE STOP SIGN OR LIGHT, IT'S WHILE I'M ACTUALLY DRIVING. I HAD TO PRESS THE BUTTON AGAIN IN ORDER TO TURN BACK ON
Corrective Action:
TAKARA RECALL JUST BOUGHT THIS VEHICLE A MONTH AGO AND IT'S HAS BEEN TURNING OFF ON FEW TIMES WHILE DRIVING ON THE HIGHWAY WITH MY FAMILY. IT'S NOT AWHILE I'M AT THE STOP SIGN OR LIGHT, IT'S WHILE I'M ACTUALLY DRIVING. I HAD TO PRESS THE BUTTON AGAIN IN ORDER TO TURN BACK ON
Additional Notes:
TAKARA RECALL JUST BOUGHT THIS VEHICLE A MONTH AGO AND IT'S HAS BEEN TURNING OFF ON FEW TIMES WHILE DRIVING ON THE HIGHWAY WITH MY FAMILY. IT'S NOT AWHILE I'M AT THE STOP SIGN OR LIGHT, IT'S WHILE I'M ACTUALLY DRIVING. I HAD TO PRESS THE BUTTON AGAIN IN ORDER TO TURN BACK ON
Mfg Campaign: 11129219
Recall Date: Sep 13, 2018
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
TAKARA RECALL JUST BOUGHT THIS VEHICLE A MONTH AGO AND IT'S HAS BEEN TURNING OFF ON FEW TIMES WHILE DRIVING ON THE HIGHWAY WITH MY FAMILY. IT'S NOT AWHILE I'M AT THE STOP SIGN OR LIGHT, IT'S WHILE I'M ACTUALLY DRIVING. I HAD TO PRESS THE BUTTON AGAIN IN ORDER TO TURN BACK ON
Corrective Action:
TAKARA RECALL JUST BOUGHT THIS VEHICLE A MONTH AGO AND IT'S HAS BEEN TURNING OFF ON FEW TIMES WHILE DRIVING ON THE HIGHWAY WITH MY FAMILY. IT'S NOT AWHILE I'M AT THE STOP SIGN OR LIGHT, IT'S WHILE I'M ACTUALLY DRIVING. I HAD TO PRESS THE BUTTON AGAIN IN ORDER TO TURN BACK ON
Additional Notes:
TAKARA RECALL JUST BOUGHT THIS VEHICLE A MONTH AGO AND IT'S HAS BEEN TURNING OFF ON FEW TIMES WHILE DRIVING ON THE HIGHWAY WITH MY FAMILY. IT'S NOT AWHILE I'M AT THE STOP SIGN OR LIGHT, IT'S WHILE I'M ACTUALLY DRIVING. I HAD TO PRESS THE BUTTON AGAIN IN ORDER TO TURN BACK ON
Mfg Campaign: 11129219
Recall Date: Sep 13, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
VEHICLE STALLS WHILE IN MOTION-HUNDREDS OF COMPLAINTS ABOUT THE SAME PROBLEM ON INTERNET. JEEP LITERALLY JUST SHUTS OFF- ALL 2019 JEEP LATITUDES. BATTERY LIGHT GOES ON VERY DANGEROUS IN TRAFFIC.
Corrective Action:
VEHICLE STALLS WHILE IN MOTION-HUNDREDS OF COMPLAINTS ABOUT THE SAME PROBLEM ON INTERNET. JEEP LITERALLY JUST SHUTS OFF- ALL 2019 JEEP LATITUDES. BATTERY LIGHT GOES ON VERY DANGEROUS IN TRAFFIC.
Additional Notes:
VEHICLE STALLS WHILE IN MOTION-HUNDREDS OF COMPLAINTS ABOUT THE SAME PROBLEM ON INTERNET. JEEP LITERALLY JUST SHUTS OFF- ALL 2019 JEEP LATITUDES. BATTERY LIGHT GOES ON VERY DANGEROUS IN TRAFFIC.
Mfg Campaign: 11129188
Recall Date: Sep 12, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WHILE DRIVING, ON A RESIDENTIAL STREET, THE ENGINE SHUT DOWN FOR NO APPARENT REASON. I HAD TO PUT IT IN PARK AND RESTART THE CAR. I WAS LUCKY IT DID NOT HAPPEN ON THE INTERSTATE, IT WOULD HAVE CAUSED A SERIOUS ACCIDENT. I HAVE SINCE READ THAT OTHER JEEP CHEROKEE DRIVERS HAVE HAD THE SAME EXPERIENCE, SOME 3 INCIDENTS. I DO NOT WANT TO EXPERIENCE THIS 3 TIMES. YESTERDAY I TRADED CARS, BOUGHT A DIFFERENT ONE. I'M 77 YEARS OLD AND I'M TOO SCARED TO TAKE A CHANCE ON A CAR THAT DOES THAT.
Corrective Action:
WHILE DRIVING, ON A RESIDENTIAL STREET, THE ENGINE SHUT DOWN FOR NO APPARENT REASON. I HAD TO PUT IT IN PARK AND RESTART THE CAR. I WAS LUCKY IT DID NOT HAPPEN ON THE INTERSTATE, IT WOULD HAVE CAUSED A SERIOUS ACCIDENT. I HAVE SINCE READ THAT OTHER JEEP CHEROKEE DRIVERS HAVE HAD THE SAME EXPERIENCE, SOME 3 INCIDENTS. I DO NOT WANT TO EXPERIENCE THIS 3 TIMES. YESTERDAY I TRADED CARS, BOUGHT A DIFFERENT ONE. I'M 77 YEARS OLD AND I'M TOO SCARED TO TAKE A CHANCE ON A CAR THAT DOES THAT.
Additional Notes:
WHILE DRIVING, ON A RESIDENTIAL STREET, THE ENGINE SHUT DOWN FOR NO APPARENT REASON. I HAD TO PUT IT IN PARK AND RESTART THE CAR. I WAS LUCKY IT DID NOT HAPPEN ON THE INTERSTATE, IT WOULD HAVE CAUSED A SERIOUS ACCIDENT. I HAVE SINCE READ THAT OTHER JEEP CHEROKEE DRIVERS HAVE HAD THE SAME EXPERIENCE, SOME 3 INCIDENTS. I DO NOT WANT TO EXPERIENCE THIS 3 TIMES. YESTERDAY I TRADED CARS, BOUGHT A DIFFERENT ONE. I'M 77 YEARS OLD AND I'M TOO SCARED TO TAKE A CHANCE ON A CAR THAT DOES THAT.
Mfg Campaign: 11128830
Recall Date: Sep 11, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
CHECK ENGINE ,SERVICE THROTTLE MESSAGES COME ON LOSS OF THROTTLE WHEN DRIVING CITY SPEEDS
Corrective Action:
CHECK ENGINE ,SERVICE THROTTLE MESSAGES COME ON LOSS OF THROTTLE WHEN DRIVING CITY SPEEDS
Additional Notes:
CHECK ENGINE ,SERVICE THROTTLE MESSAGES COME ON LOSS OF THROTTLE WHEN DRIVING CITY SPEEDS
Mfg Campaign: 11128350
Recall Date: Sep 9, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
CHECK ENGINE ,SERVICE THROTTLE MESSAGES COME ON LOSS OF THROTTLE WHEN DRIVING CITY SPEEDS
Corrective Action:
CHECK ENGINE ,SERVICE THROTTLE MESSAGES COME ON LOSS OF THROTTLE WHEN DRIVING CITY SPEEDS
Additional Notes:
CHECK ENGINE ,SERVICE THROTTLE MESSAGES COME ON LOSS OF THROTTLE WHEN DRIVING CITY SPEEDS
Mfg Campaign: 11128350
Recall Date: Sep 9, 2018
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
CAR STOPS MOVING WHILE IN MOTION. THE FIRST TIME (JULY 6, 2018), I WAS PULLING INTO A LOCAL PIZZA HUT FOR MY LUNCH BREAK AND AS I TURN INTO THE DIRVEWAY, THE CAR STOPS ACCELERATING AND MY CHECK ENGINE LIGHT COMES ON; WHEN PUSHING THE GAS PEDAL TO GET FURTHER INTO THE PARKING LOT, THE VEHICLE WILL NOT MOVE AT ALL. I HAD TO PUT MY HAZARDS ON AND TURRN THE VEHICLE OFF THEN BACK ON AGAIN IN ORDER TO GET IT TO MOVE WHILE PUSHING THE GAS. THE CHECK ENGINE LIGHT REMAINED TURNED ON FOR 1-2 DAYS AND I WAS AFRAID TO DRIVE IT FAR. THEN IT MAGICALLY WENT OFF AS I WAS TAKING IT TO THE DEALERSHIP (WHICH I LIVE APPROX. 1.5 HOURS FROM) TO HAVE IT CHECKED OUT. IT WAS AT THE SHOP FOR 2 DAYS. THE DEALERSHIP TOLD ME THEY WERE UNABLE TO FIND AN ISSUE WITH IT AND "RELEARNED" THE SYSTEM. THE SECOND TIME IT HAPPENED (AUGUST 27, 2018), I WAS PULLING INTO MY LOCAL TACO BELL FOR MY LUNCH BREAK AND THE SAME THING HAPPENED AS BEFORE BUT INSTEAD OF MY CHECK ENGINE LIGHT COMING ON, MY BATTERY LIGHT CAME ON. JUST AS THE FIRST TIME, WHEN THIS HAPPENED THE CAR WOULD NOT MOVE WHILE PUSHING THE GAS PEDAL DOWN, SO AGAIN I HAD TO TURN MY HAZARDS ON, PUT IT IN PARK, TURN IT OFF, THEN BACK ON AGAIN IN ORDER TO GET THE VEHICLE TO MOVE. THE BATTERY LIGHT DID NOT STAY ON. IT HAS NOW BEEN AT THE DEALERSHIP FOR 3 DAYS AND I CAN PICK IT UP TOMORROW. THEY RAN A 4.5 HOUR TEST ON IT AND ALSO TEST DROVE IT SOME AND COULD NOT GET IT TO DUPLICATE THE ISSUE. AGAIN, THEY COULD NOT FIND ANYTHING AT ALL WRONG WITH THE VEHICLE AND AGAIN THEY "RELEARNED" THE SYSTEM. I HAVE BEEN LUCKY ENOUGH TO GET MY VEHICLE OFF THE HIGHWAY (BARELY), WHICH IS A COMPLETE DANGER; WHAT IF THE NEXT TIME IT HAPPENS, I AM UNABLE TO DO SO? I AM AFRAID TO DRIVE MY BRAND NEW CAR, ESPECIALLY WITH MY SON IN IT. I HAVE FOUND SEVERAL ONLINE FORUMS WHERE PEOPLE ARE HAVING THE SAME ISSUE WITH THIS VEHICLE. SOMETHING IS GOING ON AND IT IS DANGEROUS.
Corrective Action:
CAR STOPS MOVING WHILE IN MOTION. THE FIRST TIME (JULY 6, 2018), I WAS PULLING INTO A LOCAL PIZZA HUT FOR MY LUNCH BREAK AND AS I TURN INTO THE DIRVEWAY, THE CAR STOPS ACCELERATING AND MY CHECK ENGINE LIGHT COMES ON; WHEN PUSHING THE GAS PEDAL TO GET FURTHER INTO THE PARKING LOT, THE VEHICLE WILL NOT MOVE AT ALL. I HAD TO PUT MY HAZARDS ON AND TURRN THE VEHICLE OFF THEN BACK ON AGAIN IN ORDER TO GET IT TO MOVE WHILE PUSHING THE GAS. THE CHECK ENGINE LIGHT REMAINED TURNED ON FOR 1-2 DAYS AND I WAS AFRAID TO DRIVE IT FAR. THEN IT MAGICALLY WENT OFF AS I WAS TAKING IT TO THE DEALERSHIP (WHICH I LIVE APPROX. 1.5 HOURS FROM) TO HAVE IT CHECKED OUT. IT WAS AT THE SHOP FOR 2 DAYS. THE DEALERSHIP TOLD ME THEY WERE UNABLE TO FIND AN ISSUE WITH IT AND "RELEARNED" THE SYSTEM. THE SECOND TIME IT HAPPENED (AUGUST 27, 2018), I WAS PULLING INTO MY LOCAL TACO BELL FOR MY LUNCH BREAK AND THE SAME THING HAPPENED AS BEFORE BUT INSTEAD OF MY CHECK ENGINE LIGHT COMING ON, MY BATTERY LIGHT CAME ON. JUST AS THE FIRST TIME, WHEN THIS HAPPENED THE CAR WOULD NOT MOVE WHILE PUSHING THE GAS PEDAL DOWN, SO AGAIN I HAD TO TURN MY HAZARDS ON, PUT IT IN PARK, TURN IT OFF, THEN BACK ON AGAIN IN ORDER TO GET THE VEHICLE TO MOVE. THE BATTERY LIGHT DID NOT STAY ON. IT HAS NOW BEEN AT THE DEALERSHIP FOR 3 DAYS AND I CAN PICK IT UP TOMORROW. THEY RAN A 4.5 HOUR TEST ON IT AND ALSO TEST DROVE IT SOME AND COULD NOT GET IT TO DUPLICATE THE ISSUE. AGAIN, THEY COULD NOT FIND ANYTHING AT ALL WRONG WITH THE VEHICLE AND AGAIN THEY "RELEARNED" THE SYSTEM. I HAVE BEEN LUCKY ENOUGH TO GET MY VEHICLE OFF THE HIGHWAY (BARELY), WHICH IS A COMPLETE DANGER; WHAT IF THE NEXT TIME IT HAPPENS, I AM UNABLE TO DO SO? I AM AFRAID TO DRIVE MY BRAND NEW CAR, ESPECIALLY WITH MY SON IN IT. I HAVE FOUND SEVERAL ONLINE FORUMS WHERE PEOPLE ARE HAVING THE SAME ISSUE WITH THIS VEHICLE. SOMETHING IS GOING ON AND IT IS DANGEROUS.
Additional Notes:
CAR STOPS MOVING WHILE IN MOTION. THE FIRST TIME (JULY 6, 2018), I WAS PULLING INTO A LOCAL PIZZA HUT FOR MY LUNCH BREAK AND AS I TURN INTO THE DIRVEWAY, THE CAR STOPS ACCELERATING AND MY CHECK ENGINE LIGHT COMES ON; WHEN PUSHING THE GAS PEDAL TO GET FURTHER INTO THE PARKING LOT, THE VEHICLE WILL NOT MOVE AT ALL. I HAD TO PUT MY HAZARDS ON AND TURRN THE VEHICLE OFF THEN BACK ON AGAIN IN ORDER TO GET IT TO MOVE WHILE PUSHING THE GAS. THE CHECK ENGINE LIGHT REMAINED TURNED ON FOR 1-2 DAYS AND I WAS AFRAID TO DRIVE IT FAR. THEN IT MAGICALLY WENT OFF AS I WAS TAKING IT TO THE DEALERSHIP (WHICH I LIVE APPROX. 1.5 HOURS FROM) TO HAVE IT CHECKED OUT. IT WAS AT THE SHOP FOR 2 DAYS. THE DEALERSHIP TOLD ME THEY WERE UNABLE TO FIND AN ISSUE WITH IT AND "RELEARNED" THE SYSTEM. THE SECOND TIME IT HAPPENED (AUGUST 27, 2018), I WAS PULLING INTO MY LOCAL TACO BELL FOR MY LUNCH BREAK AND THE SAME THING HAPPENED AS BEFORE BUT INSTEAD OF MY CHECK ENGINE LIGHT COMING ON, MY BATTERY LIGHT CAME ON. JUST AS THE FIRST TIME, WHEN THIS HAPPENED THE CAR WOULD NOT MOVE WHILE PUSHING THE GAS PEDAL DOWN, SO AGAIN I HAD TO TURN MY HAZARDS ON, PUT IT IN PARK, TURN IT OFF, THEN BACK ON AGAIN IN ORDER TO GET THE VEHICLE TO MOVE. THE BATTERY LIGHT DID NOT STAY ON. IT HAS NOW BEEN AT THE DEALERSHIP FOR 3 DAYS AND I CAN PICK IT UP TOMORROW. THEY RAN A 4.5 HOUR TEST ON IT AND ALSO TEST DROVE IT SOME AND COULD NOT GET IT TO DUPLICATE THE ISSUE. AGAIN, THEY COULD NOT FIND ANYTHING AT ALL WRONG WITH THE VEHICLE AND AGAIN THEY "RELEARNED" THE SYSTEM. I HAVE BEEN LUCKY ENOUGH TO GET MY VEHICLE OFF THE HIGHWAY (BARELY), WHICH IS A COMPLETE DANGER; WHAT IF THE NEXT TIME IT HAPPENS, I AM UNABLE TO DO SO? I AM AFRAID TO DRIVE MY BRAND NEW CAR, ESPECIALLY WITH MY SON IN IT. I HAVE FOUND SEVERAL ONLINE FORUMS WHERE PEOPLE ARE HAVING THE SAME ISSUE WITH THIS VEHICLE. SOMETHING IS GOING ON AND IT IS DANGEROUS.
Mfg Campaign: 11128060
Recall Date: Sep 7, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
VEHICLE BATTERY DIED WHILE DRIVING. HAS HAPPENED 3 TIMES. HAPPENS AT LOW SPEEDS. POWER STEERING IS TURNED OFF AND YOU MUST TURN CAR OFF AND TURN BACK ON. VERY DANERGOUS BECAUSE YOU CAN'T TURN YOUR STEERING WHEEL WHEN IT IS DYING SO EASILY COULD BE HIT.
Corrective Action:
VEHICLE BATTERY DIED WHILE DRIVING. HAS HAPPENED 3 TIMES. HAPPENS AT LOW SPEEDS. POWER STEERING IS TURNED OFF AND YOU MUST TURN CAR OFF AND TURN BACK ON. VERY DANERGOUS BECAUSE YOU CAN'T TURN YOUR STEERING WHEEL WHEN IT IS DYING SO EASILY COULD BE HIT.
Additional Notes:
VEHICLE BATTERY DIED WHILE DRIVING. HAS HAPPENED 3 TIMES. HAPPENS AT LOW SPEEDS. POWER STEERING IS TURNED OFF AND YOU MUST TURN CAR OFF AND TURN BACK ON. VERY DANERGOUS BECAUSE YOU CAN'T TURN YOUR STEERING WHEEL WHEN IT IS DYING SO EASILY COULD BE HIT.
Mfg Campaign: 11124535
Recall Date: Sep 5, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
VEHICLE BATTERY DIED WHILE DRIVING. HAS HAPPENED 3 TIMES. HAPPENS AT LOW SPEEDS. POWER STEERING IS TURNED OFF AND YOU MUST TURN CAR OFF AND TURN BACK ON. VERY DANERGOUS BECAUSE YOU CAN'T TURN YOUR STEERING WHEEL WHEN IT IS DYING SO EASILY COULD BE HIT.
Corrective Action:
VEHICLE BATTERY DIED WHILE DRIVING. HAS HAPPENED 3 TIMES. HAPPENS AT LOW SPEEDS. POWER STEERING IS TURNED OFF AND YOU MUST TURN CAR OFF AND TURN BACK ON. VERY DANERGOUS BECAUSE YOU CAN'T TURN YOUR STEERING WHEEL WHEN IT IS DYING SO EASILY COULD BE HIT.
Additional Notes:
VEHICLE BATTERY DIED WHILE DRIVING. HAS HAPPENED 3 TIMES. HAPPENS AT LOW SPEEDS. POWER STEERING IS TURNED OFF AND YOU MUST TURN CAR OFF AND TURN BACK ON. VERY DANERGOUS BECAUSE YOU CAN'T TURN YOUR STEERING WHEEL WHEN IT IS DYING SO EASILY COULD BE HIT.
Mfg Campaign: 11124535
Recall Date: Sep 5, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. WHILE DRIVING AT VARIOUS LOW SPEEDS, THE ENGINE SEIZED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO LENOIR CITY CHRYSLER DODGE JEEP RAM (1206 E BROADWAY ST, LENOIR CITY, TN 37772, 865-321-8418) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED AND STATED IF THE DEALER COULD NOT FIND A FAILURE, THEN THEY COULD NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 3,000. *DT CONSUMER STATED OIL LEVEL WAS VERIFIED FULL BY SERVICE TECH AND CONSUMER, JEEP HAS 3200 MILES NOW IS STILL FULL OF THE FACTORY OIL AND HAS NEVER ANY ADDED OR BEEN CHANGED. UPDATED 10/10/18*JB
Corrective Action:
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. WHILE DRIVING AT VARIOUS LOW SPEEDS, THE ENGINE SEIZED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO LENOIR CITY CHRYSLER DODGE JEEP RAM (1206 E BROADWAY ST, LENOIR CITY, TN 37772, 865-321-8418) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED AND STATED IF THE DEALER COULD NOT FIND A FAILURE, THEN THEY COULD NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 3,000. *DT CONSUMER STATED OIL LEVEL WAS VERIFIED FULL BY SERVICE TECH AND CONSUMER, JEEP HAS 3200 MILES NOW IS STILL FULL OF THE FACTORY OIL AND HAS NEVER ANY ADDED OR BEEN CHANGED. UPDATED 10/10/18*JB
Additional Notes:
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. WHILE DRIVING AT VARIOUS LOW SPEEDS, THE ENGINE SEIZED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO LENOIR CITY CHRYSLER DODGE JEEP RAM (1206 E BROADWAY ST, LENOIR CITY, TN 37772, 865-321-8418) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED AND STATED IF THE DEALER COULD NOT FIND A FAILURE, THEN THEY COULD NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 3,000. *DT CONSUMER STATED OIL LEVEL WAS VERIFIED FULL BY SERVICE TECH AND CONSUMER, JEEP HAS 3200 MILES NOW IS STILL FULL OF THE FACTORY OIL AND HAS NEVER ANY ADDED OR BEEN CHANGED. UPDATED 10/10/18*JB
Mfg Campaign: 11124411
Recall Date: Sep 4, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE VEHICLE'S INFOTAINMENT SYSTEM STARTED TO INTENSLY MALFUNCTION WHILE THE VEHICLE WAS STATIONARY. MULTIPLE FUNCTIONS STARTED TO MALFUNCTION SIMULTANEOUSLY INCLUDING THE RADIO, AIR CONDITIONING, AND WINDSHIELD WIPERS. THE INFOTAINMENT SYSTEM WOULD ALSO RANDOMLY TURN OFF AND TURN BACK ON. AFTER TURNING THE VEHICLE OFF TO SEE IF THAT WOULD FIX THE PROBLEM, THE VEHICLE CONTINUED TO EXPERIENCE MULTIPLE MALFUNCTIONS. THE VEHICLE THEN STARTED TO MOVE AND THE SAME ISSUES WERE STILL OCCURING. THIS INCIDENT HAPPENED ON A CITY STREET AND A HIGHWAY.
Corrective Action:
THE VEHICLE'S INFOTAINMENT SYSTEM STARTED TO INTENSLY MALFUNCTION WHILE THE VEHICLE WAS STATIONARY. MULTIPLE FUNCTIONS STARTED TO MALFUNCTION SIMULTANEOUSLY INCLUDING THE RADIO, AIR CONDITIONING, AND WINDSHIELD WIPERS. THE INFOTAINMENT SYSTEM WOULD ALSO RANDOMLY TURN OFF AND TURN BACK ON. AFTER TURNING THE VEHICLE OFF TO SEE IF THAT WOULD FIX THE PROBLEM, THE VEHICLE CONTINUED TO EXPERIENCE MULTIPLE MALFUNCTIONS. THE VEHICLE THEN STARTED TO MOVE AND THE SAME ISSUES WERE STILL OCCURING. THIS INCIDENT HAPPENED ON A CITY STREET AND A HIGHWAY.
Additional Notes:
THE VEHICLE'S INFOTAINMENT SYSTEM STARTED TO INTENSLY MALFUNCTION WHILE THE VEHICLE WAS STATIONARY. MULTIPLE FUNCTIONS STARTED TO MALFUNCTION SIMULTANEOUSLY INCLUDING THE RADIO, AIR CONDITIONING, AND WINDSHIELD WIPERS. THE INFOTAINMENT SYSTEM WOULD ALSO RANDOMLY TURN OFF AND TURN BACK ON. AFTER TURNING THE VEHICLE OFF TO SEE IF THAT WOULD FIX THE PROBLEM, THE VEHICLE CONTINUED TO EXPERIENCE MULTIPLE MALFUNCTIONS. THE VEHICLE THEN STARTED TO MOVE AND THE SAME ISSUES WERE STILL OCCURING. THIS INCIDENT HAPPENED ON A CITY STREET AND A HIGHWAY.
Mfg Campaign: 11124420
Recall Date: Sep 4, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
THE CAR STALLED AND CAME TO A COMPLETE STOP WHILE IN MOTION AND MAKING A LEFT HAND TURN ON A TWO-WAY STREET. WAS UNABLE TO START THE CAR BACK UP. AFTER 5 MINUTES OF TRYING, CAR STARTED AGAIN. *TT
Corrective Action:
THE CAR STALLED AND CAME TO A COMPLETE STOP WHILE IN MOTION AND MAKING A LEFT HAND TURN ON A TWO-WAY STREET. WAS UNABLE TO START THE CAR BACK UP. AFTER 5 MINUTES OF TRYING, CAR STARTED AGAIN. *TT
Additional Notes:
THE CAR STALLED AND CAME TO A COMPLETE STOP WHILE IN MOTION AND MAKING A LEFT HAND TURN ON A TWO-WAY STREET. WAS UNABLE TO START THE CAR BACK UP. AFTER 5 MINUTES OF TRYING, CAR STARTED AGAIN. *TT
Mfg Campaign: 11124436
Recall Date: Sep 4, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
VEHICLE STALLS WITHOUT WARNING WHILE DRIVING AT SPEED. THIS WAS EXTREMELY DANGEROUS WHEN IT OCCURRED ON THE HIGHWAY. IT HAS HAPPENED NUMEROUS TIMES AND WAS TOWED TO THE DEALER FOR REPAIR. WARNING LIGHTS FOR CHECK ENGINE, SERVICE ELECTRONIC THROTTLE CONTROL, SERVICE START/STOP SYSTEM, SERVICE ELECTRONIC STABILITY CONTROL, AND 4WD SYSTEM TEMPORARILY UNAVAILABLE LIGHT UP.
Corrective Action:
VEHICLE STALLS WITHOUT WARNING WHILE DRIVING AT SPEED. THIS WAS EXTREMELY DANGEROUS WHEN IT OCCURRED ON THE HIGHWAY. IT HAS HAPPENED NUMEROUS TIMES AND WAS TOWED TO THE DEALER FOR REPAIR. WARNING LIGHTS FOR CHECK ENGINE, SERVICE ELECTRONIC THROTTLE CONTROL, SERVICE START/STOP SYSTEM, SERVICE ELECTRONIC STABILITY CONTROL, AND 4WD SYSTEM TEMPORARILY UNAVAILABLE LIGHT UP.
Additional Notes:
VEHICLE STALLS WITHOUT WARNING WHILE DRIVING AT SPEED. THIS WAS EXTREMELY DANGEROUS WHEN IT OCCURRED ON THE HIGHWAY. IT HAS HAPPENED NUMEROUS TIMES AND WAS TOWED TO THE DEALER FOR REPAIR. WARNING LIGHTS FOR CHECK ENGINE, SERVICE ELECTRONIC THROTTLE CONTROL, SERVICE START/STOP SYSTEM, SERVICE ELECTRONIC STABILITY CONTROL, AND 4WD SYSTEM TEMPORARILY UNAVAILABLE LIGHT UP.
Mfg Campaign: 11124437
Recall Date: Sep 4, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I WAS STOPPED AT A RED LIGHT, WAITING TO TURN RIGHT AS I YIELDED TO OTHER TRAFFIC. I WAS SLOWLY MOVING FORWARD WHEN MY BATTERY LIGHT FLASHED AND MY CAR STALLED OUT AND STARTED ROLLING BACKWARD. I WAS IN A LOT OF TRAFFIC, SO I HAD TO PUT MY FLASHERS ON. A MAN OFFERED TO PUSH ME TO THE SIDE OF THE ROAD. I HAD ALREADY TURNED OFF MY CAR, BUT DECIDED TO TRY TURNING IT BACK ON. IT RESTARTED FINE; AND STARTED DRIVING AGAIN. THIS COULD HAVE BEEN EXTREMELY DANGEROUS IF I HAD BEEN DRIVING AT ANY HIGHER OF A SPEED. I ONLY HAVE 585 MILES ON THIS VEHICLE. I HAVE READ OTHER PEOPLE HAVING THE SAME EXACT ISSUES AND HAVE TAKEN THEM TO DEALERSHIPS WITH NO SOLUTION. *DT *TR
Corrective Action:
I WAS STOPPED AT A RED LIGHT, WAITING TO TURN RIGHT AS I YIELDED TO OTHER TRAFFIC. I WAS SLOWLY MOVING FORWARD WHEN MY BATTERY LIGHT FLASHED AND MY CAR STALLED OUT AND STARTED ROLLING BACKWARD. I WAS IN A LOT OF TRAFFIC, SO I HAD TO PUT MY FLASHERS ON. A MAN OFFERED TO PUSH ME TO THE SIDE OF THE ROAD. I HAD ALREADY TURNED OFF MY CAR, BUT DECIDED TO TRY TURNING IT BACK ON. IT RESTARTED FINE; AND STARTED DRIVING AGAIN. THIS COULD HAVE BEEN EXTREMELY DANGEROUS IF I HAD BEEN DRIVING AT ANY HIGHER OF A SPEED. I ONLY HAVE 585 MILES ON THIS VEHICLE. I HAVE READ OTHER PEOPLE HAVING THE SAME EXACT ISSUES AND HAVE TAKEN THEM TO DEALERSHIPS WITH NO SOLUTION. *DT *TR
Additional Notes:
I WAS STOPPED AT A RED LIGHT, WAITING TO TURN RIGHT AS I YIELDED TO OTHER TRAFFIC. I WAS SLOWLY MOVING FORWARD WHEN MY BATTERY LIGHT FLASHED AND MY CAR STALLED OUT AND STARTED ROLLING BACKWARD. I WAS IN A LOT OF TRAFFIC, SO I HAD TO PUT MY FLASHERS ON. A MAN OFFERED TO PUSH ME TO THE SIDE OF THE ROAD. I HAD ALREADY TURNED OFF MY CAR, BUT DECIDED TO TRY TURNING IT BACK ON. IT RESTARTED FINE; AND STARTED DRIVING AGAIN. THIS COULD HAVE BEEN EXTREMELY DANGEROUS IF I HAD BEEN DRIVING AT ANY HIGHER OF A SPEED. I ONLY HAVE 585 MILES ON THIS VEHICLE. I HAVE READ OTHER PEOPLE HAVING THE SAME EXACT ISSUES AND HAVE TAKEN THEM TO DEALERSHIPS WITH NO SOLUTION. *DT *TR
Mfg Campaign: 11124449
Recall Date: Sep 4, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I WAS STOPPED AT A RED LIGHT, WAITING TO TURN RIGHT AS I YIELDED TO OTHER TRAFFIC. I WAS SLOWLY MOVING FORWARD WHEN MY BATTERY LIGHT FLASHED AND MY CAR STALLED OUT AND STARTED ROLLING BACKWARD. I WAS IN A LOT OF TRAFFIC, SO I HAD TO PUT MY FLASHERS ON. A MAN OFFERED TO PUSH ME TO THE SIDE OF THE ROAD. I HAD ALREADY TURNED OFF MY CAR, BUT DECIDED TO TRY TURNING IT BACK ON. IT RESTARTED FINE; AND STARTED DRIVING AGAIN. THIS COULD HAVE BEEN EXTREMELY DANGEROUS IF I HAD BEEN DRIVING AT ANY HIGHER OF A SPEED. I ONLY HAVE 585 MILES ON THIS VEHICLE. I HAVE READ OTHER PEOPLE HAVING THE SAME EXACT ISSUES AND HAVE TAKEN THEM TO DEALERSHIPS WITH NO SOLUTION. *DT *TR
Corrective Action:
I WAS STOPPED AT A RED LIGHT, WAITING TO TURN RIGHT AS I YIELDED TO OTHER TRAFFIC. I WAS SLOWLY MOVING FORWARD WHEN MY BATTERY LIGHT FLASHED AND MY CAR STALLED OUT AND STARTED ROLLING BACKWARD. I WAS IN A LOT OF TRAFFIC, SO I HAD TO PUT MY FLASHERS ON. A MAN OFFERED TO PUSH ME TO THE SIDE OF THE ROAD. I HAD ALREADY TURNED OFF MY CAR, BUT DECIDED TO TRY TURNING IT BACK ON. IT RESTARTED FINE; AND STARTED DRIVING AGAIN. THIS COULD HAVE BEEN EXTREMELY DANGEROUS IF I HAD BEEN DRIVING AT ANY HIGHER OF A SPEED. I ONLY HAVE 585 MILES ON THIS VEHICLE. I HAVE READ OTHER PEOPLE HAVING THE SAME EXACT ISSUES AND HAVE TAKEN THEM TO DEALERSHIPS WITH NO SOLUTION. *DT *TR
Additional Notes:
I WAS STOPPED AT A RED LIGHT, WAITING TO TURN RIGHT AS I YIELDED TO OTHER TRAFFIC. I WAS SLOWLY MOVING FORWARD WHEN MY BATTERY LIGHT FLASHED AND MY CAR STALLED OUT AND STARTED ROLLING BACKWARD. I WAS IN A LOT OF TRAFFIC, SO I HAD TO PUT MY FLASHERS ON. A MAN OFFERED TO PUSH ME TO THE SIDE OF THE ROAD. I HAD ALREADY TURNED OFF MY CAR, BUT DECIDED TO TRY TURNING IT BACK ON. IT RESTARTED FINE; AND STARTED DRIVING AGAIN. THIS COULD HAVE BEEN EXTREMELY DANGEROUS IF I HAD BEEN DRIVING AT ANY HIGHER OF A SPEED. I ONLY HAVE 585 MILES ON THIS VEHICLE. I HAVE READ OTHER PEOPLE HAVING THE SAME EXACT ISSUES AND HAVE TAKEN THEM TO DEALERSHIPS WITH NO SOLUTION. *DT *TR
Mfg Campaign: 11124449
Recall Date: Sep 4, 2018
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