JEEP CHEROKEE 2019

Complete listing of complaints and recalls for this vehicle

1.9K
Complaints
11
Recalls

Complaints & Recalls

1.9K Complaints 11 Recalls

Official Safety Recalls - Important!

11 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Chrysler (fca Us, Llc)
NHTSA Campaign: 25V011000 SAFETY RECALL
63.1K Vehicles Affected
Recall Date: Jan 16, 2025
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.

Potential Risk:
A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.
FREE Recall Solution:
Dealers will update the drivetrain control module software and replace the PTU, as necessary free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning February 13, 2025. A second notice will be sent once the final remedy is available, anticipated November 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: 01C
Recall Date: Jan 16, 2025
Chrysler (fca Us Llc)
NHTSA Campaign: 19V637000 SAFETY RECALL
5.3K Vehicles Affected
Recall Date: Aug 29, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.

Potential Risk:
A loss of steering control increases the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: V99
Notice Date: Oct 24, 2019
Recall Date: Aug 29, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V449000 SAFETY RECALL
41.2K Vehicles Affected
Recall Date: Jun 13, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The impact and acceleration sensors may fail and reduce the air bag system's ability to properly detect certain crash events.

Potential Risk:
In the event of a crash, the inability to properly detect a crash may result in improper air bag deployment, increasing the risk of injury.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the affected sensors, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V63.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: V63
Notice Date: Aug 7, 2019
Recall Date: Jun 13, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V248000 SAFETY RECALL
253 Vehicles Affected
Recall Date: Mar 28, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The front passenger seat mounting bolts may be loose.

Potential Risk:
In the event of a crash, the seat may move, increasing the risk of injury.
FREE Recall Solution:
Chrysler has notified owners, and dealers will tighten the mounting bolts, free of charge. The recall began April 11, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V31.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: V31
Notice Date: Apr 11, 2019
Recall Date: Mar 28, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 18V917000 SAFETY RECALL
52 Vehicles Affected
Recall Date: Dec 20, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The instrument cluster may fail resulting in a lack of activation of warning chimes, messages, and gauges.

Potential Risk:
Without the activation of warning chimes, messages, and gauges to provide vehicle information to the driver, there would be an increased risk of a crash.
FREE Recall Solution:
Chrysler has notified owners, and dealers will inspect and, as necessary, replace the instrument cluster, free of charge. The recall began February 7, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UC4.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: UC4
Notice Date: Feb 7, 2019
Recall Date: Dec 20, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V739000 SAFETY RECALL
86.1K Vehicles Affected
Recall Date: Oct 19, 2018
Safety Issue:

Chrysler(FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.4L engines. Improper transmission calibration may result in a stall.

Potential Risk:
A vehicle stall can increase the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will re-flash the transmission controller with a new calibration, free of charge. The recall began November 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UA9.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: UA9
Notice Date: Nov 2, 2018
Recall Date: Oct 19, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V524000 SAFETY RECALL
12.8K Vehicles Affected
Recall Date: Aug 9, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

Potential Risk:
A vehicle stall can increase the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: U87
Notice Date: Oct 2, 2018
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V523000 SAFETY RECALL
154.3K Vehicles Affected
Recall Date: Aug 9, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.

Potential Risk:
A reduction of braking performance can increase the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: U86
Notice Date: Aug 29, 2018
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V492000 SAFETY RECALL
5 Vehicles Affected
Recall Date: Jul 26, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.

Potential Risk:
If the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the transmission, free of charge. The recall is expected to begin September 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U85.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: U85
Notice Date: Aug 7, 2018
Recall Date: Jul 26, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V344000 SAFETY RECALL
14 Vehicles Affected
Recall Date: May 25, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.0L engines. The engines in these vehicles may be missing valve stem keepers, which can allow the valve to drop into the engine cylinder causing engine damage. These engines may also have a reversed camshaft cap that can damage the camshaft bearing causing camshaft failure.

Potential Risk:
Cylinder damage or camshaft failure can cause the engine to stall, increasing the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect and repair or replace the affected engine components, as necessary, free of charge. The recall began August 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U52.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: U52
Notice Date: Aug 9, 2018
Recall Date: May 25, 2018

Consumer Complaints

1.9K Complaints
Chrysler (fca Us, Llc)
Campaign: 11517732 Other
Apr 18, 2023
Defect Description:

STEERING

Potential Consequences:

My car just stated acting up I got several warnings, start stop not working, all the systems falling, I have checked battery and alternator but not luck it still have the same issues. Transmission not shifting. It died while I have’s driving on a really busy highway, luckily I was able to pull over.

Corrective Action:

My car just stated acting up I got several warnings, start stop not working, all the systems falling, I have checked battery and alternator but not luck it still have the same issues. Transmission not shifting. It died while I have’s driving on a really busy highway, luckily I was able to pull over.

Additional Notes:

My car just stated acting up I got several warnings, start stop not working, all the systems falling, I have checked battery and alternator but not luck it still have the same issues. Transmission not shifting. It died while I have’s driving on a really busy highway, luckily I was able to pull over.

Manufacturer: JEEP
Mfg Campaign: 11517732
Notice Date: Apr 18, 2023
Recall Date: Apr 18, 2023
Chrysler (fca Us, Llc)
Campaign: 11516805 Other
Apr 12, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Failure Date: 03/06/2023 and before this date. The stereo was replaced and it had two recalls and my car vin was one recalled the recall was fixed but it’s been two years so the warranty out but same issue that was never fixed. I purchased my Jeep in 10/2018 and I have reported numerous times that my car stalls while driving on freeway or street I was told it was because it’s low on oil But all my warning lights come on and then the emergency brake comes on the the jeep stops and car won’t start. I took it to the local dealership in March and the technician did not find anything wrong. They replaced battery and the same day I got it back the car died.The problem still persists they had my car for two weeks, I got the car back on April 11, 2023 and April 12,2023 stalled again and lights come on and off. My lights or windshield wipers turns off and on by itself while parked, the techs say they can’t find anything wrong.Most recently since my vehicle has been stalling out while driving and the sterring wheel is locking up and the battery light comes on. This issue is now becoming very consistent and happening every day. The vehicle has stalled out on me in the past week numerous times in traffic. My engine light is on, auto start and stop system is unavailable and electronic stability control system is offline. I have report the development to my local dealership and they cannot correct the problem.This is a major problem and based on the research that I have done, alot of the Jeep Cherokees have this issue. This jeep is VERY UNSAFE AND IM AFRAID I WILL GET HIT IN THE BACK. Please explain to me how a jeep dealership can’t fix my car? My car is a lemon that I paid 26,000 dollars for

Corrective Action:

Failure Date: 03/06/2023 and before this date. The stereo was replaced and it had two recalls and my car vin was one recalled the recall was fixed but it’s been two years so the warranty out but same issue that was never fixed. I purchased my Jeep in 10/2018 and I have reported numerous times that my car stalls while driving on freeway or street I was told it was because it’s low on oil But all my warning lights come on and then the emergency brake comes on the the jeep stops and car won’t start. I took it to the local dealership in March and the technician did not find anything wrong. They replaced battery and the same day I got it back the car died.The problem still persists they had my car for two weeks, I got the car back on April 11, 2023 and April 12,2023 stalled again and lights come on and off. My lights or windshield wipers turns off and on by itself while parked, the techs say they can’t find anything wrong.Most recently since my vehicle has been stalling out while driving and the sterring wheel is locking up and the battery light comes on. This issue is now becoming very consistent and happening every day. The vehicle has stalled out on me in the past week numerous times in traffic. My engine light is on, auto start and stop system is unavailable and electronic stability control system is offline. I have report the development to my local dealership and they cannot correct the problem.This is a major problem and based on the research that I have done, alot of the Jeep Cherokees have this issue. This jeep is VERY UNSAFE AND IM AFRAID I WILL GET HIT IN THE BACK. Please explain to me how a jeep dealership can’t fix my car? My car is a lemon that I paid 26,000 dollars for

Additional Notes:

Failure Date: 03/06/2023 and before this date. The stereo was replaced and it had two recalls and my car vin was one recalled the recall was fixed but it’s been two years so the warranty out but same issue that was never fixed. I purchased my Jeep in 10/2018 and I have reported numerous times that my car stalls while driving on freeway or street I was told it was because it’s low on oil But all my warning lights come on and then the emergency brake comes on the the jeep stops and car won’t start. I took it to the local dealership in March and the technician did not find anything wrong. They replaced battery and the same day I got it back the car died.The problem still persists they had my car for two weeks, I got the car back on April 11, 2023 and April 12,2023 stalled again and lights come on and off. My lights or windshield wipers turns off and on by itself while parked, the techs say they can’t find anything wrong.Most recently since my vehicle has been stalling out while driving and the sterring wheel is locking up and the battery light comes on. This issue is now becoming very consistent and happening every day. The vehicle has stalled out on me in the past week numerous times in traffic. My engine light is on, auto start and stop system is unavailable and electronic stability control system is offline. I have report the development to my local dealership and they cannot correct the problem.This is a major problem and based on the research that I have done, alot of the Jeep Cherokees have this issue. This jeep is VERY UNSAFE AND IM AFRAID I WILL GET HIT IN THE BACK. Please explain to me how a jeep dealership can’t fix my car? My car is a lemon that I paid 26,000 dollars for

Manufacturer: JEEP
Mfg Campaign: 11516805
Notice Date: Apr 12, 2023
Recall Date: Apr 12, 2023
Chrysler (fca Us, Llc)
Campaign: 11516805 Other
Apr 12, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

Failure Date: 03/06/2023 and before this date. The stereo was replaced and it had two recalls and my car vin was one recalled the recall was fixed but it’s been two years so the warranty out but same issue that was never fixed. I purchased my Jeep in 10/2018 and I have reported numerous times that my car stalls while driving on freeway or street I was told it was because it’s low on oil But all my warning lights come on and then the emergency brake comes on the the jeep stops and car won’t start. I took it to the local dealership in March and the technician did not find anything wrong. They replaced battery and the same day I got it back the car died.The problem still persists they had my car for two weeks, I got the car back on April 11, 2023 and April 12,2023 stalled again and lights come on and off. My lights or windshield wipers turns off and on by itself while parked, the techs say they can’t find anything wrong.Most recently since my vehicle has been stalling out while driving and the sterring wheel is locking up and the battery light comes on. This issue is now becoming very consistent and happening every day. The vehicle has stalled out on me in the past week numerous times in traffic. My engine light is on, auto start and stop system is unavailable and electronic stability control system is offline. I have report the development to my local dealership and they cannot correct the problem.This is a major problem and based on the research that I have done, alot of the Jeep Cherokees have this issue. This jeep is VERY UNSAFE AND IM AFRAID I WILL GET HIT IN THE BACK. Please explain to me how a jeep dealership can’t fix my car? My car is a lemon that I paid 26,000 dollars for

Corrective Action:

Failure Date: 03/06/2023 and before this date. The stereo was replaced and it had two recalls and my car vin was one recalled the recall was fixed but it’s been two years so the warranty out but same issue that was never fixed. I purchased my Jeep in 10/2018 and I have reported numerous times that my car stalls while driving on freeway or street I was told it was because it’s low on oil But all my warning lights come on and then the emergency brake comes on the the jeep stops and car won’t start. I took it to the local dealership in March and the technician did not find anything wrong. They replaced battery and the same day I got it back the car died.The problem still persists they had my car for two weeks, I got the car back on April 11, 2023 and April 12,2023 stalled again and lights come on and off. My lights or windshield wipers turns off and on by itself while parked, the techs say they can’t find anything wrong.Most recently since my vehicle has been stalling out while driving and the sterring wheel is locking up and the battery light comes on. This issue is now becoming very consistent and happening every day. The vehicle has stalled out on me in the past week numerous times in traffic. My engine light is on, auto start and stop system is unavailable and electronic stability control system is offline. I have report the development to my local dealership and they cannot correct the problem.This is a major problem and based on the research that I have done, alot of the Jeep Cherokees have this issue. This jeep is VERY UNSAFE AND IM AFRAID I WILL GET HIT IN THE BACK. Please explain to me how a jeep dealership can’t fix my car? My car is a lemon that I paid 26,000 dollars for

Additional Notes:

Failure Date: 03/06/2023 and before this date. The stereo was replaced and it had two recalls and my car vin was one recalled the recall was fixed but it’s been two years so the warranty out but same issue that was never fixed. I purchased my Jeep in 10/2018 and I have reported numerous times that my car stalls while driving on freeway or street I was told it was because it’s low on oil But all my warning lights come on and then the emergency brake comes on the the jeep stops and car won’t start. I took it to the local dealership in March and the technician did not find anything wrong. They replaced battery and the same day I got it back the car died.The problem still persists they had my car for two weeks, I got the car back on April 11, 2023 and April 12,2023 stalled again and lights come on and off. My lights or windshield wipers turns off and on by itself while parked, the techs say they can’t find anything wrong.Most recently since my vehicle has been stalling out while driving and the sterring wheel is locking up and the battery light comes on. This issue is now becoming very consistent and happening every day. The vehicle has stalled out on me in the past week numerous times in traffic. My engine light is on, auto start and stop system is unavailable and electronic stability control system is offline. I have report the development to my local dealership and they cannot correct the problem.This is a major problem and based on the research that I have done, alot of the Jeep Cherokees have this issue. This jeep is VERY UNSAFE AND IM AFRAID I WILL GET HIT IN THE BACK. Please explain to me how a jeep dealership can’t fix my car? My car is a lemon that I paid 26,000 dollars for

Manufacturer: JEEP
Mfg Campaign: 11516805
Notice Date: Apr 12, 2023
Recall Date: Apr 12, 2023
Chrysler (fca Us, Llc)
Campaign: 11516805 Other
Apr 12, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Failure Date: 03/06/2023 and before this date. The stereo was replaced and it had two recalls and my car vin was one recalled the recall was fixed but it’s been two years so the warranty out but same issue that was never fixed. I purchased my Jeep in 10/2018 and I have reported numerous times that my car stalls while driving on freeway or street I was told it was because it’s low on oil But all my warning lights come on and then the emergency brake comes on the the jeep stops and car won’t start. I took it to the local dealership in March and the technician did not find anything wrong. They replaced battery and the same day I got it back the car died.The problem still persists they had my car for two weeks, I got the car back on April 11, 2023 and April 12,2023 stalled again and lights come on and off. My lights or windshield wipers turns off and on by itself while parked, the techs say they can’t find anything wrong.Most recently since my vehicle has been stalling out while driving and the sterring wheel is locking up and the battery light comes on. This issue is now becoming very consistent and happening every day. The vehicle has stalled out on me in the past week numerous times in traffic. My engine light is on, auto start and stop system is unavailable and electronic stability control system is offline. I have report the development to my local dealership and they cannot correct the problem.This is a major problem and based on the research that I have done, alot of the Jeep Cherokees have this issue. This jeep is VERY UNSAFE AND IM AFRAID I WILL GET HIT IN THE BACK. Please explain to me how a jeep dealership can’t fix my car? My car is a lemon that I paid 26,000 dollars for

Corrective Action:

Failure Date: 03/06/2023 and before this date. The stereo was replaced and it had two recalls and my car vin was one recalled the recall was fixed but it’s been two years so the warranty out but same issue that was never fixed. I purchased my Jeep in 10/2018 and I have reported numerous times that my car stalls while driving on freeway or street I was told it was because it’s low on oil But all my warning lights come on and then the emergency brake comes on the the jeep stops and car won’t start. I took it to the local dealership in March and the technician did not find anything wrong. They replaced battery and the same day I got it back the car died.The problem still persists they had my car for two weeks, I got the car back on April 11, 2023 and April 12,2023 stalled again and lights come on and off. My lights or windshield wipers turns off and on by itself while parked, the techs say they can’t find anything wrong.Most recently since my vehicle has been stalling out while driving and the sterring wheel is locking up and the battery light comes on. This issue is now becoming very consistent and happening every day. The vehicle has stalled out on me in the past week numerous times in traffic. My engine light is on, auto start and stop system is unavailable and electronic stability control system is offline. I have report the development to my local dealership and they cannot correct the problem.This is a major problem and based on the research that I have done, alot of the Jeep Cherokees have this issue. This jeep is VERY UNSAFE AND IM AFRAID I WILL GET HIT IN THE BACK. Please explain to me how a jeep dealership can’t fix my car? My car is a lemon that I paid 26,000 dollars for

Additional Notes:

Failure Date: 03/06/2023 and before this date. The stereo was replaced and it had two recalls and my car vin was one recalled the recall was fixed but it’s been two years so the warranty out but same issue that was never fixed. I purchased my Jeep in 10/2018 and I have reported numerous times that my car stalls while driving on freeway or street I was told it was because it’s low on oil But all my warning lights come on and then the emergency brake comes on the the jeep stops and car won’t start. I took it to the local dealership in March and the technician did not find anything wrong. They replaced battery and the same day I got it back the car died.The problem still persists they had my car for two weeks, I got the car back on April 11, 2023 and April 12,2023 stalled again and lights come on and off. My lights or windshield wipers turns off and on by itself while parked, the techs say they can’t find anything wrong.Most recently since my vehicle has been stalling out while driving and the sterring wheel is locking up and the battery light comes on. This issue is now becoming very consistent and happening every day. The vehicle has stalled out on me in the past week numerous times in traffic. My engine light is on, auto start and stop system is unavailable and electronic stability control system is offline. I have report the development to my local dealership and they cannot correct the problem.This is a major problem and based on the research that I have done, alot of the Jeep Cherokees have this issue. This jeep is VERY UNSAFE AND IM AFRAID I WILL GET HIT IN THE BACK. Please explain to me how a jeep dealership can’t fix my car? My car is a lemon that I paid 26,000 dollars for

Manufacturer: JEEP
Mfg Campaign: 11516805
Notice Date: Apr 12, 2023
Recall Date: Apr 12, 2023
Chrysler (fca Us, Llc)
Campaign: 11515076 Other
Apr 2, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

The PTU on my 2019 jeep Cherokee trailhawk failed at 53k miles. That is absolutely ridiculous. I’ve never even used 4 low or the locking rear differential before. The trailhawks have had these ptu issues for quite some time. You would think Jeep would have come up with a way to make the ptu stronger and more durable so owners aren’t having these issues. I’m glad mine was covered under warranty. If it wasn’t I would’ve paid around $4500 out of pocket to get it fixed. Jeep needs to issue an extended warranty on the whole powertrain system for the 2019 trailhawks or newer. They already issued a recall on previous years for the ptu.

Corrective Action:

The PTU on my 2019 jeep Cherokee trailhawk failed at 53k miles. That is absolutely ridiculous. I’ve never even used 4 low or the locking rear differential before. The trailhawks have had these ptu issues for quite some time. You would think Jeep would have come up with a way to make the ptu stronger and more durable so owners aren’t having these issues. I’m glad mine was covered under warranty. If it wasn’t I would’ve paid around $4500 out of pocket to get it fixed. Jeep needs to issue an extended warranty on the whole powertrain system for the 2019 trailhawks or newer. They already issued a recall on previous years for the ptu.

Additional Notes:

The PTU on my 2019 jeep Cherokee trailhawk failed at 53k miles. That is absolutely ridiculous. I’ve never even used 4 low or the locking rear differential before. The trailhawks have had these ptu issues for quite some time. You would think Jeep would have come up with a way to make the ptu stronger and more durable so owners aren’t having these issues. I’m glad mine was covered under warranty. If it wasn’t I would’ve paid around $4500 out of pocket to get it fixed. Jeep needs to issue an extended warranty on the whole powertrain system for the 2019 trailhawks or newer. They already issued a recall on previous years for the ptu.

Manufacturer: JEEP
Mfg Campaign: 11515076
Notice Date: Apr 2, 2023
Recall Date: Apr 2, 2023
Chrysler (fca Us, Llc)
Campaign: 11514176 Other
Mar 28, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Vehicle shut off while in drive, engine and all electrical power stopped.

Corrective Action:

Vehicle shut off while in drive, engine and all electrical power stopped.

Additional Notes:

Vehicle shut off while in drive, engine and all electrical power stopped.

Manufacturer: JEEP
Mfg Campaign: 11514176
Notice Date: Mar 28, 2023
Recall Date: Mar 28, 2023
Chrysler (fca Us, Llc)
Campaign: 11514176 Other
Mar 28, 2023
Defect Description:

ENGINE

Potential Consequences:

Vehicle shut off while in drive, engine and all electrical power stopped.

Corrective Action:

Vehicle shut off while in drive, engine and all electrical power stopped.

Additional Notes:

Vehicle shut off while in drive, engine and all electrical power stopped.

Manufacturer: JEEP
Mfg Campaign: 11514176
Notice Date: Mar 28, 2023
Recall Date: Mar 28, 2023
Chrysler (fca Us, Llc)
Campaign: 11513954 Other
Mar 27, 2023
Defect Description:

STEERING

Potential Consequences:

The contact owns a 2019 Jeep Cherokee. The contact stated that while driving approximately 75 MPH, the steering wheel suddenly jerked back and forth and locked. The message "Power Steering Assist Failure" was displayed. The contact stated that he was able to pull to the side of the road by using an excessive amount of physical strength. The contact had found other means of travel, and the vehicle remained on the side of the road of the highway. The dealer was not notified of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and informed the contact that the vin was not included in a recall. The approximate failure mileage was 90,000.

Corrective Action:

The contact owns a 2019 Jeep Cherokee. The contact stated that while driving approximately 75 MPH, the steering wheel suddenly jerked back and forth and locked. The message "Power Steering Assist Failure" was displayed. The contact stated that he was able to pull to the side of the road by using an excessive amount of physical strength. The contact had found other means of travel, and the vehicle remained on the side of the road of the highway. The dealer was not notified of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and informed the contact that the vin was not included in a recall. The approximate failure mileage was 90,000.

Additional Notes:

The contact owns a 2019 Jeep Cherokee. The contact stated that while driving approximately 75 MPH, the steering wheel suddenly jerked back and forth and locked. The message "Power Steering Assist Failure" was displayed. The contact stated that he was able to pull to the side of the road by using an excessive amount of physical strength. The contact had found other means of travel, and the vehicle remained on the side of the road of the highway. The dealer was not notified of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and informed the contact that the vin was not included in a recall. The approximate failure mileage was 90,000.

Manufacturer: JEEP
Mfg Campaign: 11513954
Notice Date: Mar 27, 2023
Recall Date: Mar 27, 2023
Chrysler (fca Us, Llc)
Campaign: 11513698 Other
Mar 24, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

When shifting from Park to Drive the transmission hesitates longer than expected before engaging. I have had many encounters after shifting to D and pressing on the gas pedal that the engine will rev up and then the transmission will engage.

Corrective Action:

When shifting from Park to Drive the transmission hesitates longer than expected before engaging. I have had many encounters after shifting to D and pressing on the gas pedal that the engine will rev up and then the transmission will engage.

Additional Notes:

When shifting from Park to Drive the transmission hesitates longer than expected before engaging. I have had many encounters after shifting to D and pressing on the gas pedal that the engine will rev up and then the transmission will engage.

Manufacturer: JEEP
Mfg Campaign: 11513698
Notice Date: Mar 24, 2023
Recall Date: Mar 24, 2023
Chrysler (fca Us, Llc)
Campaign: 11513443 Other
Mar 23, 2023
Defect Description:

ENGINE

Potential Consequences:

The engine shuts off a lights and during turning on occasion presenting a very dangerous situation. This seems common in these jeeps

Corrective Action:

The engine shuts off a lights and during turning on occasion presenting a very dangerous situation. This seems common in these jeeps

Additional Notes:

The engine shuts off a lights and during turning on occasion presenting a very dangerous situation. This seems common in these jeeps

Manufacturer: JEEP
Mfg Campaign: 11513443
Notice Date: Mar 23, 2023
Recall Date: Mar 23, 2023
Chrysler (fca Us, Llc)
Campaign: 11512061 Other
Mar 15, 2023
Defect Description:

ENGINE

Potential Consequences:

The contact owns a 2019 Jeep Cherokee. The contact stated while the vehicle was at a complete stop at a traffic light, the vehicle failed to shift into the intended gear and the vehicle stalled. The contact was able to restart the vehicle, and the vehicle responded as needed; however, the failure reoccurred while at another complete stop. Additionally, the contact stated that the vehicle hesitated to respond while driving from a complete stop. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 80,000.

Corrective Action:

The contact owns a 2019 Jeep Cherokee. The contact stated while the vehicle was at a complete stop at a traffic light, the vehicle failed to shift into the intended gear and the vehicle stalled. The contact was able to restart the vehicle, and the vehicle responded as needed; however, the failure reoccurred while at another complete stop. Additionally, the contact stated that the vehicle hesitated to respond while driving from a complete stop. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 80,000.

Additional Notes:

The contact owns a 2019 Jeep Cherokee. The contact stated while the vehicle was at a complete stop at a traffic light, the vehicle failed to shift into the intended gear and the vehicle stalled. The contact was able to restart the vehicle, and the vehicle responded as needed; however, the failure reoccurred while at another complete stop. Additionally, the contact stated that the vehicle hesitated to respond while driving from a complete stop. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 80,000.

Manufacturer: JEEP
Mfg Campaign: 11512061
Notice Date: Mar 15, 2023
Recall Date: Mar 15, 2023
Chrysler (fca Us, Llc)
Campaign: 11510969 Other
Mar 9, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Warning lights for multiple electric systems including Blind spot monitoring, throttle control, stability control, and transmission all came on at the same time. Windshield wipers turned on on their own, car started behaving like it was neutral when in drive (would rev instead of accelerate when pressing gas pedal). After pulling over and turning the car off, car would not restart, brake pedal would not engage to attempt restart. Left stranded on side of road. Vehicle just crossed 37k miles.

Corrective Action:

Warning lights for multiple electric systems including Blind spot monitoring, throttle control, stability control, and transmission all came on at the same time. Windshield wipers turned on on their own, car started behaving like it was neutral when in drive (would rev instead of accelerate when pressing gas pedal). After pulling over and turning the car off, car would not restart, brake pedal would not engage to attempt restart. Left stranded on side of road. Vehicle just crossed 37k miles.

Additional Notes:

Warning lights for multiple electric systems including Blind spot monitoring, throttle control, stability control, and transmission all came on at the same time. Windshield wipers turned on on their own, car started behaving like it was neutral when in drive (would rev instead of accelerate when pressing gas pedal). After pulling over and turning the car off, car would not restart, brake pedal would not engage to attempt restart. Left stranded on side of road. Vehicle just crossed 37k miles.

Manufacturer: JEEP
Mfg Campaign: 11510969
Notice Date: Mar 9, 2023
Recall Date: Mar 9, 2023
Chrysler (fca Us, Llc)
Campaign: 11510969 Other
Mar 9, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

Warning lights for multiple electric systems including Blind spot monitoring, throttle control, stability control, and transmission all came on at the same time. Windshield wipers turned on on their own, car started behaving like it was neutral when in drive (would rev instead of accelerate when pressing gas pedal). After pulling over and turning the car off, car would not restart, brake pedal would not engage to attempt restart. Left stranded on side of road. Vehicle just crossed 37k miles.

Corrective Action:

Warning lights for multiple electric systems including Blind spot monitoring, throttle control, stability control, and transmission all came on at the same time. Windshield wipers turned on on their own, car started behaving like it was neutral when in drive (would rev instead of accelerate when pressing gas pedal). After pulling over and turning the car off, car would not restart, brake pedal would not engage to attempt restart. Left stranded on side of road. Vehicle just crossed 37k miles.

Additional Notes:

Warning lights for multiple electric systems including Blind spot monitoring, throttle control, stability control, and transmission all came on at the same time. Windshield wipers turned on on their own, car started behaving like it was neutral when in drive (would rev instead of accelerate when pressing gas pedal). After pulling over and turning the car off, car would not restart, brake pedal would not engage to attempt restart. Left stranded on side of road. Vehicle just crossed 37k miles.

Manufacturer: JEEP
Mfg Campaign: 11510969
Notice Date: Mar 9, 2023
Recall Date: Mar 9, 2023
Chrysler (fca Us, Llc)
Campaign: 11510969 Other
Mar 9, 2023
Defect Description:

LANE DEPARTURE: BLIND SPOT DETECTION

Potential Consequences:

Warning lights for multiple electric systems including Blind spot monitoring, throttle control, stability control, and transmission all came on at the same time. Windshield wipers turned on on their own, car started behaving like it was neutral when in drive (would rev instead of accelerate when pressing gas pedal). After pulling over and turning the car off, car would not restart, brake pedal would not engage to attempt restart. Left stranded on side of road. Vehicle just crossed 37k miles.

Corrective Action:

Warning lights for multiple electric systems including Blind spot monitoring, throttle control, stability control, and transmission all came on at the same time. Windshield wipers turned on on their own, car started behaving like it was neutral when in drive (would rev instead of accelerate when pressing gas pedal). After pulling over and turning the car off, car would not restart, brake pedal would not engage to attempt restart. Left stranded on side of road. Vehicle just crossed 37k miles.

Additional Notes:

Warning lights for multiple electric systems including Blind spot monitoring, throttle control, stability control, and transmission all came on at the same time. Windshield wipers turned on on their own, car started behaving like it was neutral when in drive (would rev instead of accelerate when pressing gas pedal). After pulling over and turning the car off, car would not restart, brake pedal would not engage to attempt restart. Left stranded on side of road. Vehicle just crossed 37k miles.

Manufacturer: JEEP
Mfg Campaign: 11510969
Notice Date: Mar 9, 2023
Recall Date: Mar 9, 2023
Chrysler (fca Us, Llc)
Campaign: 11510777 Other
Mar 8, 2023
Defect Description:

ENGINE

Potential Consequences:

Vehicle stalls while driving. Check oil light not alerting driver of low oil resulting in frequent stalls while driving or idle.

Corrective Action:

Vehicle stalls while driving. Check oil light not alerting driver of low oil resulting in frequent stalls while driving or idle.

Additional Notes:

Vehicle stalls while driving. Check oil light not alerting driver of low oil resulting in frequent stalls while driving or idle.

Manufacturer: JEEP
Mfg Campaign: 11510777
Notice Date: Mar 8, 2023
Recall Date: Mar 8, 2023
Chrysler (fca Us, Llc)
Campaign: 11510777 Other
Mar 8, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

Vehicle stalls while driving. Check oil light not alerting driver of low oil resulting in frequent stalls while driving or idle.

Corrective Action:

Vehicle stalls while driving. Check oil light not alerting driver of low oil resulting in frequent stalls while driving or idle.

Additional Notes:

Vehicle stalls while driving. Check oil light not alerting driver of low oil resulting in frequent stalls while driving or idle.

Manufacturer: JEEP
Mfg Campaign: 11510777
Notice Date: Mar 8, 2023
Recall Date: Mar 8, 2023
Chrysler (fca Us, Llc)
Campaign: 11509847 Other
Mar 2, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

The contact owns a 2019 Jeep Cherokee. The contact stated that the vehicle stalled while at a complete stop. The battery warning light and the check engine warning light were illuminated. Additionally, the contact stated while driving at various speeds, the vehicle failed to respond while accelerating. The traction control and check engine warning lights were illuminated. An unknown message was displayed. The contact veered to the side of the road. The contact turned off and restarted the vehicle, and the vehicle responded as needed; however, the check engine warning light remained illuminated. The contact stated that the failure had been reoccurring and the vehicle was hesitating while starting. The vehicle was taken to the dealer, who informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 18V739000 (Power Train) because the VIN was not included. The manufacturer was notified of the failure and advised as the dealer. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 63,000.

Corrective Action:

The contact owns a 2019 Jeep Cherokee. The contact stated that the vehicle stalled while at a complete stop. The battery warning light and the check engine warning light were illuminated. Additionally, the contact stated while driving at various speeds, the vehicle failed to respond while accelerating. The traction control and check engine warning lights were illuminated. An unknown message was displayed. The contact veered to the side of the road. The contact turned off and restarted the vehicle, and the vehicle responded as needed; however, the check engine warning light remained illuminated. The contact stated that the failure had been reoccurring and the vehicle was hesitating while starting. The vehicle was taken to the dealer, who informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 18V739000 (Power Train) because the VIN was not included. The manufacturer was notified of the failure and advised as the dealer. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 63,000.

Additional Notes:

The contact owns a 2019 Jeep Cherokee. The contact stated that the vehicle stalled while at a complete stop. The battery warning light and the check engine warning light were illuminated. Additionally, the contact stated while driving at various speeds, the vehicle failed to respond while accelerating. The traction control and check engine warning lights were illuminated. An unknown message was displayed. The contact veered to the side of the road. The contact turned off and restarted the vehicle, and the vehicle responded as needed; however, the check engine warning light remained illuminated. The contact stated that the failure had been reoccurring and the vehicle was hesitating while starting. The vehicle was taken to the dealer, who informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 18V739000 (Power Train) because the VIN was not included. The manufacturer was notified of the failure and advised as the dealer. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 63,000.

Manufacturer: JEEP
Mfg Campaign: 11509847
Notice Date: Mar 2, 2023
Recall Date: Mar 2, 2023
Chrysler (fca Us, Llc)
Campaign: 11509617 Other
Feb 28, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

When vehicle is in idle mode it completely shuts off causing risk of a accident

Corrective Action:

When vehicle is in idle mode it completely shuts off causing risk of a accident

Additional Notes:

When vehicle is in idle mode it completely shuts off causing risk of a accident

Manufacturer: JEEP
Mfg Campaign: 11509617
Notice Date: Feb 28, 2023
Recall Date: Feb 28, 2023
Chrysler (fca Us, Llc)
Campaign: 11509617 Other
Feb 28, 2023
Defect Description:

ENGINE

Potential Consequences:

When vehicle is in idle mode it completely shuts off causing risk of a accident

Corrective Action:

When vehicle is in idle mode it completely shuts off causing risk of a accident

Additional Notes:

When vehicle is in idle mode it completely shuts off causing risk of a accident

Manufacturer: JEEP
Mfg Campaign: 11509617
Notice Date: Feb 28, 2023
Recall Date: Feb 28, 2023
Chrysler (fca Us, Llc)
Campaign: 11509617 Other
Feb 28, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

When vehicle is in idle mode it completely shuts off causing risk of a accident

Corrective Action:

When vehicle is in idle mode it completely shuts off causing risk of a accident

Additional Notes:

When vehicle is in idle mode it completely shuts off causing risk of a accident

Manufacturer: JEEP
Mfg Campaign: 11509617
Notice Date: Feb 28, 2023
Recall Date: Feb 28, 2023

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