Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 01C
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V99
Recall Date: Aug 29, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The impact and acceleration sensors may fail and reduce the air bag system's ability to properly detect certain crash events.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V63
Recall Date: Jun 13, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The front passenger seat mounting bolts may be loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V31
Recall Date: Mar 28, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The instrument cluster may fail resulting in a lack of activation of warning chimes, messages, and gauges.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UC4
Recall Date: Dec 20, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler(FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.4L engines. Improper transmission calibration may result in a stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UA9
Recall Date: Oct 19, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U86
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U85
Recall Date: Jul 26, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.0L engines. The engines in these vehicles may be missing valve stem keepers, which can allow the valve to drop into the engine cylinder causing engine damage. These engines may also have a reversed camshaft cap that can damage the camshaft bearing causing camshaft failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U52
Recall Date: May 25, 2018
Consumer Complaints
1.9K ComplaintsChrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Was driving 57mph when the jeep just stopped running. The battery light came on so I pushed the gas peddle to see if it was working it was not. Cars behind me traveling the same speed. Almost got rear-ended before I was Able to pull off the road. Car will not start now. makes a humming/buzzing noise.
Corrective Action:
Was driving 57mph when the jeep just stopped running. The battery light came on so I pushed the gas peddle to see if it was working it was not. Cars behind me traveling the same speed. Almost got rear-ended before I was Able to pull off the road. Car will not start now. makes a humming/buzzing noise.
Additional Notes:
Was driving 57mph when the jeep just stopped running. The battery light came on so I pushed the gas peddle to see if it was working it was not. Cars behind me traveling the same speed. Almost got rear-ended before I was Able to pull off the road. Car will not start now. makes a humming/buzzing noise.
Mfg Campaign: 11501863
Recall Date: Jan 15, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
For the passed few months (beginning Sept 2022), my cars temperature gauge inside shows that its running hot even when there is coolant present. When checking the coolant prior to taking off the cap, the conatiner looks empty. However, when i take off the cap there is a gurgling noise and the container refills on its own. Unfortunately. I've had to add coolant to my car every 5-10 days to make sure it stays full because it constantly says it's hot, all the way to the H. Since then there have been a list of other issues: 1. heat has randomly stopped working and the check engine light has come on. 2. Error message saying automatic stop/start is unavailable and service stop/start 3. Lots of jerking when pressing the gas petal to accelerate and you can hear the gears trying to move, but it gets stuck at 1 number and then a hard jerk 4. Ticking/knocking sound when driving (started 1/1/23) 5. When using the dash screen, it randomly blanks out and I am unable to see/hear until I restart the car 6. Seatbelts lock when trying to put them on after starting the car. The belts will not move and it cannot be put on until after I move the car in reverse/drive.
Corrective Action:
For the passed few months (beginning Sept 2022), my cars temperature gauge inside shows that its running hot even when there is coolant present. When checking the coolant prior to taking off the cap, the conatiner looks empty. However, when i take off the cap there is a gurgling noise and the container refills on its own. Unfortunately. I've had to add coolant to my car every 5-10 days to make sure it stays full because it constantly says it's hot, all the way to the H. Since then there have been a list of other issues: 1. heat has randomly stopped working and the check engine light has come on. 2. Error message saying automatic stop/start is unavailable and service stop/start 3. Lots of jerking when pressing the gas petal to accelerate and you can hear the gears trying to move, but it gets stuck at 1 number and then a hard jerk 4. Ticking/knocking sound when driving (started 1/1/23) 5. When using the dash screen, it randomly blanks out and I am unable to see/hear until I restart the car 6. Seatbelts lock when trying to put them on after starting the car. The belts will not move and it cannot be put on until after I move the car in reverse/drive.
Additional Notes:
For the passed few months (beginning Sept 2022), my cars temperature gauge inside shows that its running hot even when there is coolant present. When checking the coolant prior to taking off the cap, the conatiner looks empty. However, when i take off the cap there is a gurgling noise and the container refills on its own. Unfortunately. I've had to add coolant to my car every 5-10 days to make sure it stays full because it constantly says it's hot, all the way to the H. Since then there have been a list of other issues: 1. heat has randomly stopped working and the check engine light has come on. 2. Error message saying automatic stop/start is unavailable and service stop/start 3. Lots of jerking when pressing the gas petal to accelerate and you can hear the gears trying to move, but it gets stuck at 1 number and then a hard jerk 4. Ticking/knocking sound when driving (started 1/1/23) 5. When using the dash screen, it randomly blanks out and I am unable to see/hear until I restart the car 6. Seatbelts lock when trying to put them on after starting the car. The belts will not move and it cannot be put on until after I move the car in reverse/drive.
Mfg Campaign: 11499732
Recall Date: Jan 2, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
For the passed few months (beginning Sept 2022), my cars temperature gauge inside shows that its running hot even when there is coolant present. When checking the coolant prior to taking off the cap, the conatiner looks empty. However, when i take off the cap there is a gurgling noise and the container refills on its own. Unfortunately. I've had to add coolant to my car every 5-10 days to make sure it stays full because it constantly says it's hot, all the way to the H. Since then there have been a list of other issues: 1. heat has randomly stopped working and the check engine light has come on. 2. Error message saying automatic stop/start is unavailable and service stop/start 3. Lots of jerking when pressing the gas petal to accelerate and you can hear the gears trying to move, but it gets stuck at 1 number and then a hard jerk 4. Ticking/knocking sound when driving (started 1/1/23) 5. When using the dash screen, it randomly blanks out and I am unable to see/hear until I restart the car 6. Seatbelts lock when trying to put them on after starting the car. The belts will not move and it cannot be put on until after I move the car in reverse/drive.
Corrective Action:
For the passed few months (beginning Sept 2022), my cars temperature gauge inside shows that its running hot even when there is coolant present. When checking the coolant prior to taking off the cap, the conatiner looks empty. However, when i take off the cap there is a gurgling noise and the container refills on its own. Unfortunately. I've had to add coolant to my car every 5-10 days to make sure it stays full because it constantly says it's hot, all the way to the H. Since then there have been a list of other issues: 1. heat has randomly stopped working and the check engine light has come on. 2. Error message saying automatic stop/start is unavailable and service stop/start 3. Lots of jerking when pressing the gas petal to accelerate and you can hear the gears trying to move, but it gets stuck at 1 number and then a hard jerk 4. Ticking/knocking sound when driving (started 1/1/23) 5. When using the dash screen, it randomly blanks out and I am unable to see/hear until I restart the car 6. Seatbelts lock when trying to put them on after starting the car. The belts will not move and it cannot be put on until after I move the car in reverse/drive.
Additional Notes:
For the passed few months (beginning Sept 2022), my cars temperature gauge inside shows that its running hot even when there is coolant present. When checking the coolant prior to taking off the cap, the conatiner looks empty. However, when i take off the cap there is a gurgling noise and the container refills on its own. Unfortunately. I've had to add coolant to my car every 5-10 days to make sure it stays full because it constantly says it's hot, all the way to the H. Since then there have been a list of other issues: 1. heat has randomly stopped working and the check engine light has come on. 2. Error message saying automatic stop/start is unavailable and service stop/start 3. Lots of jerking when pressing the gas petal to accelerate and you can hear the gears trying to move, but it gets stuck at 1 number and then a hard jerk 4. Ticking/knocking sound when driving (started 1/1/23) 5. When using the dash screen, it randomly blanks out and I am unable to see/hear until I restart the car 6. Seatbelts lock when trying to put them on after starting the car. The belts will not move and it cannot be put on until after I move the car in reverse/drive.
Mfg Campaign: 11499732
Recall Date: Jan 2, 2023
Chrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
For the passed few months (beginning Sept 2022), my cars temperature gauge inside shows that its running hot even when there is coolant present. When checking the coolant prior to taking off the cap, the conatiner looks empty. However, when i take off the cap there is a gurgling noise and the container refills on its own. Unfortunately. I've had to add coolant to my car every 5-10 days to make sure it stays full because it constantly says it's hot, all the way to the H. Since then there have been a list of other issues: 1. heat has randomly stopped working and the check engine light has come on. 2. Error message saying automatic stop/start is unavailable and service stop/start 3. Lots of jerking when pressing the gas petal to accelerate and you can hear the gears trying to move, but it gets stuck at 1 number and then a hard jerk 4. Ticking/knocking sound when driving (started 1/1/23) 5. When using the dash screen, it randomly blanks out and I am unable to see/hear until I restart the car 6. Seatbelts lock when trying to put them on after starting the car. The belts will not move and it cannot be put on until after I move the car in reverse/drive.
Corrective Action:
For the passed few months (beginning Sept 2022), my cars temperature gauge inside shows that its running hot even when there is coolant present. When checking the coolant prior to taking off the cap, the conatiner looks empty. However, when i take off the cap there is a gurgling noise and the container refills on its own. Unfortunately. I've had to add coolant to my car every 5-10 days to make sure it stays full because it constantly says it's hot, all the way to the H. Since then there have been a list of other issues: 1. heat has randomly stopped working and the check engine light has come on. 2. Error message saying automatic stop/start is unavailable and service stop/start 3. Lots of jerking when pressing the gas petal to accelerate and you can hear the gears trying to move, but it gets stuck at 1 number and then a hard jerk 4. Ticking/knocking sound when driving (started 1/1/23) 5. When using the dash screen, it randomly blanks out and I am unable to see/hear until I restart the car 6. Seatbelts lock when trying to put them on after starting the car. The belts will not move and it cannot be put on until after I move the car in reverse/drive.
Additional Notes:
For the passed few months (beginning Sept 2022), my cars temperature gauge inside shows that its running hot even when there is coolant present. When checking the coolant prior to taking off the cap, the conatiner looks empty. However, when i take off the cap there is a gurgling noise and the container refills on its own. Unfortunately. I've had to add coolant to my car every 5-10 days to make sure it stays full because it constantly says it's hot, all the way to the H. Since then there have been a list of other issues: 1. heat has randomly stopped working and the check engine light has come on. 2. Error message saying automatic stop/start is unavailable and service stop/start 3. Lots of jerking when pressing the gas petal to accelerate and you can hear the gears trying to move, but it gets stuck at 1 number and then a hard jerk 4. Ticking/knocking sound when driving (started 1/1/23) 5. When using the dash screen, it randomly blanks out and I am unable to see/hear until I restart the car 6. Seatbelts lock when trying to put them on after starting the car. The belts will not move and it cannot be put on until after I move the car in reverse/drive.
Mfg Campaign: 11499732
Recall Date: Jan 2, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Alternator went out, car doesn’t start at times, electrical issues as well as battery draining.
Corrective Action:
Alternator went out, car doesn’t start at times, electrical issues as well as battery draining.
Additional Notes:
Alternator went out, car doesn’t start at times, electrical issues as well as battery draining.
Mfg Campaign: 11498835
Recall Date: Dec 26, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Ever since I bought this, the battery keeps dying. There is something in the electrical that keeps draining the battery. I went online and typed in "2019 Jeep Cherokee battery keeps dying" and there are HUNDREDS of people with the same problem as mine. I went to AutoZone and had my battery tested. The man tested the battery and it was fine. He told me that something electrical was draining the battery. Can you help us?
Corrective Action:
Ever since I bought this, the battery keeps dying. There is something in the electrical that keeps draining the battery. I went online and typed in "2019 Jeep Cherokee battery keeps dying" and there are HUNDREDS of people with the same problem as mine. I went to AutoZone and had my battery tested. The man tested the battery and it was fine. He told me that something electrical was draining the battery. Can you help us?
Additional Notes:
Ever since I bought this, the battery keeps dying. There is something in the electrical that keeps draining the battery. I went online and typed in "2019 Jeep Cherokee battery keeps dying" and there are HUNDREDS of people with the same problem as mine. I went to AutoZone and had my battery tested. The man tested the battery and it was fine. He told me that something electrical was draining the battery. Can you help us?
Mfg Campaign: 11498657
Recall Date: Dec 23, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
MY JEEP HAS BEEN IN THE SHOP 5 TIMES IN THE LAST 6 MONTHS. THE ENGINE STALLS OUT AND THE ENGINE MAKES A KNOCKING SOUND. THIS MORNING, 12/20/22, I WAS DRIVING TO WORK AND WENT TO SLOW DOWN FOR A RED LIGHT AND THE EMERGENCY BREAK ENGAGED AND THE JEEP STALLED OUT. I WAS ALMOST REAR ENDED AND COULD HAVE BEEN INJURED. NOW THE JEEP IS DINGING AND THE INDICATOR LIGHT IS FLASHING SAYING" SERVICE PARK BREAK". . THE DEALERSHIP I BOUGHT MY CAR FROM REFUSES TO ASSIST ME ANYMORE AND I AM AT A LOSS.
Corrective Action:
MY JEEP HAS BEEN IN THE SHOP 5 TIMES IN THE LAST 6 MONTHS. THE ENGINE STALLS OUT AND THE ENGINE MAKES A KNOCKING SOUND. THIS MORNING, 12/20/22, I WAS DRIVING TO WORK AND WENT TO SLOW DOWN FOR A RED LIGHT AND THE EMERGENCY BREAK ENGAGED AND THE JEEP STALLED OUT. I WAS ALMOST REAR ENDED AND COULD HAVE BEEN INJURED. NOW THE JEEP IS DINGING AND THE INDICATOR LIGHT IS FLASHING SAYING" SERVICE PARK BREAK". . THE DEALERSHIP I BOUGHT MY CAR FROM REFUSES TO ASSIST ME ANYMORE AND I AM AT A LOSS.
Additional Notes:
MY JEEP HAS BEEN IN THE SHOP 5 TIMES IN THE LAST 6 MONTHS. THE ENGINE STALLS OUT AND THE ENGINE MAKES A KNOCKING SOUND. THIS MORNING, 12/20/22, I WAS DRIVING TO WORK AND WENT TO SLOW DOWN FOR A RED LIGHT AND THE EMERGENCY BREAK ENGAGED AND THE JEEP STALLED OUT. I WAS ALMOST REAR ENDED AND COULD HAVE BEEN INJURED. NOW THE JEEP IS DINGING AND THE INDICATOR LIGHT IS FLASHING SAYING" SERVICE PARK BREAK". . THE DEALERSHIP I BOUGHT MY CAR FROM REFUSES TO ASSIST ME ANYMORE AND I AM AT A LOSS.
Mfg Campaign: 11498264
Recall Date: Dec 20, 2022
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
MY JEEP HAS BEEN IN THE SHOP 5 TIMES IN THE LAST 6 MONTHS. THE ENGINE STALLS OUT AND THE ENGINE MAKES A KNOCKING SOUND. THIS MORNING, 12/20/22, I WAS DRIVING TO WORK AND WENT TO SLOW DOWN FOR A RED LIGHT AND THE EMERGENCY BREAK ENGAGED AND THE JEEP STALLED OUT. I WAS ALMOST REAR ENDED AND COULD HAVE BEEN INJURED. NOW THE JEEP IS DINGING AND THE INDICATOR LIGHT IS FLASHING SAYING" SERVICE PARK BREAK". . THE DEALERSHIP I BOUGHT MY CAR FROM REFUSES TO ASSIST ME ANYMORE AND I AM AT A LOSS.
Corrective Action:
MY JEEP HAS BEEN IN THE SHOP 5 TIMES IN THE LAST 6 MONTHS. THE ENGINE STALLS OUT AND THE ENGINE MAKES A KNOCKING SOUND. THIS MORNING, 12/20/22, I WAS DRIVING TO WORK AND WENT TO SLOW DOWN FOR A RED LIGHT AND THE EMERGENCY BREAK ENGAGED AND THE JEEP STALLED OUT. I WAS ALMOST REAR ENDED AND COULD HAVE BEEN INJURED. NOW THE JEEP IS DINGING AND THE INDICATOR LIGHT IS FLASHING SAYING" SERVICE PARK BREAK". . THE DEALERSHIP I BOUGHT MY CAR FROM REFUSES TO ASSIST ME ANYMORE AND I AM AT A LOSS.
Additional Notes:
MY JEEP HAS BEEN IN THE SHOP 5 TIMES IN THE LAST 6 MONTHS. THE ENGINE STALLS OUT AND THE ENGINE MAKES A KNOCKING SOUND. THIS MORNING, 12/20/22, I WAS DRIVING TO WORK AND WENT TO SLOW DOWN FOR A RED LIGHT AND THE EMERGENCY BREAK ENGAGED AND THE JEEP STALLED OUT. I WAS ALMOST REAR ENDED AND COULD HAVE BEEN INJURED. NOW THE JEEP IS DINGING AND THE INDICATOR LIGHT IS FLASHING SAYING" SERVICE PARK BREAK". . THE DEALERSHIP I BOUGHT MY CAR FROM REFUSES TO ASSIST ME ANYMORE AND I AM AT A LOSS.
Mfg Campaign: 11498264
Recall Date: Dec 20, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY JEEP HAS BEEN IN THE SHOP 5 TIMES IN THE LAST 6 MONTHS. THE ENGINE STALLS OUT AND THE ENGINE MAKES A KNOCKING SOUND. THIS MORNING, 12/20/22, I WAS DRIVING TO WORK AND WENT TO SLOW DOWN FOR A RED LIGHT AND THE EMERGENCY BREAK ENGAGED AND THE JEEP STALLED OUT. I WAS ALMOST REAR ENDED AND COULD HAVE BEEN INJURED. NOW THE JEEP IS DINGING AND THE INDICATOR LIGHT IS FLASHING SAYING" SERVICE PARK BREAK". . THE DEALERSHIP I BOUGHT MY CAR FROM REFUSES TO ASSIST ME ANYMORE AND I AM AT A LOSS.
Corrective Action:
MY JEEP HAS BEEN IN THE SHOP 5 TIMES IN THE LAST 6 MONTHS. THE ENGINE STALLS OUT AND THE ENGINE MAKES A KNOCKING SOUND. THIS MORNING, 12/20/22, I WAS DRIVING TO WORK AND WENT TO SLOW DOWN FOR A RED LIGHT AND THE EMERGENCY BREAK ENGAGED AND THE JEEP STALLED OUT. I WAS ALMOST REAR ENDED AND COULD HAVE BEEN INJURED. NOW THE JEEP IS DINGING AND THE INDICATOR LIGHT IS FLASHING SAYING" SERVICE PARK BREAK". . THE DEALERSHIP I BOUGHT MY CAR FROM REFUSES TO ASSIST ME ANYMORE AND I AM AT A LOSS.
Additional Notes:
MY JEEP HAS BEEN IN THE SHOP 5 TIMES IN THE LAST 6 MONTHS. THE ENGINE STALLS OUT AND THE ENGINE MAKES A KNOCKING SOUND. THIS MORNING, 12/20/22, I WAS DRIVING TO WORK AND WENT TO SLOW DOWN FOR A RED LIGHT AND THE EMERGENCY BREAK ENGAGED AND THE JEEP STALLED OUT. I WAS ALMOST REAR ENDED AND COULD HAVE BEEN INJURED. NOW THE JEEP IS DINGING AND THE INDICATOR LIGHT IS FLASHING SAYING" SERVICE PARK BREAK". . THE DEALERSHIP I BOUGHT MY CAR FROM REFUSES TO ASSIST ME ANYMORE AND I AM AT A LOSS.
Mfg Campaign: 11498264
Recall Date: Dec 20, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
This vehicle equipped with turbocharge. On 3 different occasions vehicle stalled instead of accelerating while pulling out into traffic from a stopped position. Message appeared saying "Service electronic throttle". Also, ESS symbol came on in red where warning symbols appear at the same time.Later, that went off and electrical symbol came on, looks like lightning bolt. Engine did restart itself after about 20 seconds, with vehicle shuddering rather violently. This could have caused a serious accident.
Corrective Action:
This vehicle equipped with turbocharge. On 3 different occasions vehicle stalled instead of accelerating while pulling out into traffic from a stopped position. Message appeared saying "Service electronic throttle". Also, ESS symbol came on in red where warning symbols appear at the same time.Later, that went off and electrical symbol came on, looks like lightning bolt. Engine did restart itself after about 20 seconds, with vehicle shuddering rather violently. This could have caused a serious accident.
Additional Notes:
This vehicle equipped with turbocharge. On 3 different occasions vehicle stalled instead of accelerating while pulling out into traffic from a stopped position. Message appeared saying "Service electronic throttle". Also, ESS symbol came on in red where warning symbols appear at the same time.Later, that went off and electrical symbol came on, looks like lightning bolt. Engine did restart itself after about 20 seconds, with vehicle shuddering rather violently. This could have caused a serious accident.
Mfg Campaign: 11498048
Recall Date: Dec 19, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
This vehicle equipped with turbocharge. On 3 different occasions vehicle stalled instead of accelerating while pulling out into traffic from a stopped position. Message appeared saying "Service electronic throttle". Also, ESS symbol came on in red where warning symbols appear at the same time.Later, that went off and electrical symbol came on, looks like lightning bolt. Engine did restart itself after about 20 seconds, with vehicle shuddering rather violently. This could have caused a serious accident.
Corrective Action:
This vehicle equipped with turbocharge. On 3 different occasions vehicle stalled instead of accelerating while pulling out into traffic from a stopped position. Message appeared saying "Service electronic throttle". Also, ESS symbol came on in red where warning symbols appear at the same time.Later, that went off and electrical symbol came on, looks like lightning bolt. Engine did restart itself after about 20 seconds, with vehicle shuddering rather violently. This could have caused a serious accident.
Additional Notes:
This vehicle equipped with turbocharge. On 3 different occasions vehicle stalled instead of accelerating while pulling out into traffic from a stopped position. Message appeared saying "Service electronic throttle". Also, ESS symbol came on in red where warning symbols appear at the same time.Later, that went off and electrical symbol came on, looks like lightning bolt. Engine did restart itself after about 20 seconds, with vehicle shuddering rather violently. This could have caused a serious accident.
Mfg Campaign: 11498048
Recall Date: Dec 19, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
This vehicle equipped with turbocharge. On 3 different occasions vehicle stalled instead of accelerating while pulling out into traffic from a stopped position. Message appeared saying "Service electronic throttle". Also, ESS symbol came on in red where warning symbols appear at the same time.Later, that went off and electrical symbol came on, looks like lightning bolt. Engine did restart itself after about 20 seconds, with vehicle shuddering rather violently. This could have caused a serious accident.
Corrective Action:
This vehicle equipped with turbocharge. On 3 different occasions vehicle stalled instead of accelerating while pulling out into traffic from a stopped position. Message appeared saying "Service electronic throttle". Also, ESS symbol came on in red where warning symbols appear at the same time.Later, that went off and electrical symbol came on, looks like lightning bolt. Engine did restart itself after about 20 seconds, with vehicle shuddering rather violently. This could have caused a serious accident.
Additional Notes:
This vehicle equipped with turbocharge. On 3 different occasions vehicle stalled instead of accelerating while pulling out into traffic from a stopped position. Message appeared saying "Service electronic throttle". Also, ESS symbol came on in red where warning symbols appear at the same time.Later, that went off and electrical symbol came on, looks like lightning bolt. Engine did restart itself after about 20 seconds, with vehicle shuddering rather violently. This could have caused a serious accident.
Mfg Campaign: 11498048
Recall Date: Dec 19, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I have problem with my ac stop work after next day i went to change my oil on the dealer , now work and stop work , they said i need to pay 100 for let me know what is the problem , also the star/stop not work for long time ago .
Corrective Action:
I have problem with my ac stop work after next day i went to change my oil on the dealer , now work and stop work , they said i need to pay 100 for let me know what is the problem , also the star/stop not work for long time ago .
Additional Notes:
I have problem with my ac stop work after next day i went to change my oil on the dealer , now work and stop work , they said i need to pay 100 for let me know what is the problem , also the star/stop not work for long time ago .
Mfg Campaign: 11497947
Recall Date: Dec 18, 2022
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The vehicle shakes and pulls Riverside auto marinette Wisconsin said 2600.00 to fix the rack and pinion
Corrective Action:
The vehicle shakes and pulls Riverside auto marinette Wisconsin said 2600.00 to fix the rack and pinion
Additional Notes:
The vehicle shakes and pulls Riverside auto marinette Wisconsin said 2600.00 to fix the rack and pinion
Mfg Campaign: 11497590
Recall Date: Dec 15, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Service 4WD light keeps coming on.Took it to auto center for check. C14A7-97 error showing up. There is a problem with the Power Transfer Unit on 2019 Jeep Cherokee Trailhawk 3.2 V6 with 80,000 miles when first star. If the PTU fails to engage with the transmission, the Cherokee could lose all power while being driven. Also, a failure to engage could keep the vehicle from being put into park when stationary, allowing it to roll away. Either situation could result in a crash or injuries.
Corrective Action:
Service 4WD light keeps coming on.Took it to auto center for check. C14A7-97 error showing up. There is a problem with the Power Transfer Unit on 2019 Jeep Cherokee Trailhawk 3.2 V6 with 80,000 miles when first star. If the PTU fails to engage with the transmission, the Cherokee could lose all power while being driven. Also, a failure to engage could keep the vehicle from being put into park when stationary, allowing it to roll away. Either situation could result in a crash or injuries.
Additional Notes:
Service 4WD light keeps coming on.Took it to auto center for check. C14A7-97 error showing up. There is a problem with the Power Transfer Unit on 2019 Jeep Cherokee Trailhawk 3.2 V6 with 80,000 miles when first star. If the PTU fails to engage with the transmission, the Cherokee could lose all power while being driven. Also, a failure to engage could keep the vehicle from being put into park when stationary, allowing it to roll away. Either situation could result in a crash or injuries.
Mfg Campaign: 11496805
Recall Date: Dec 9, 2022
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
My air bag light keeps coming on staying the air bag sensor is off.Thst could cause a major problem if I were to be involved in an accident.My transmission is jarring bad feeling like I've been hit.This scares me every time it jars.This could cause problems in any situation involving me mashing the gas because there is a delay in aerating.have spoken to my dealership about these problems.
Corrective Action:
My air bag light keeps coming on staying the air bag sensor is off.Thst could cause a major problem if I were to be involved in an accident.My transmission is jarring bad feeling like I've been hit.This scares me every time it jars.This could cause problems in any situation involving me mashing the gas because there is a delay in aerating.have spoken to my dealership about these problems.
Additional Notes:
My air bag light keeps coming on staying the air bag sensor is off.Thst could cause a major problem if I were to be involved in an accident.My transmission is jarring bad feeling like I've been hit.This scares me every time it jars.This could cause problems in any situation involving me mashing the gas because there is a delay in aerating.have spoken to my dealership about these problems.
Mfg Campaign: 11495795
Recall Date: Dec 2, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
My air bag light keeps coming on staying the air bag sensor is off.Thst could cause a major problem if I were to be involved in an accident.My transmission is jarring bad feeling like I've been hit.This scares me every time it jars.This could cause problems in any situation involving me mashing the gas because there is a delay in aerating.have spoken to my dealership about these problems.
Corrective Action:
My air bag light keeps coming on staying the air bag sensor is off.Thst could cause a major problem if I were to be involved in an accident.My transmission is jarring bad feeling like I've been hit.This scares me every time it jars.This could cause problems in any situation involving me mashing the gas because there is a delay in aerating.have spoken to my dealership about these problems.
Additional Notes:
My air bag light keeps coming on staying the air bag sensor is off.Thst could cause a major problem if I were to be involved in an accident.My transmission is jarring bad feeling like I've been hit.This scares me every time it jars.This could cause problems in any situation involving me mashing the gas because there is a delay in aerating.have spoken to my dealership about these problems.
Mfg Campaign: 11495795
Recall Date: Dec 2, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The parking brake automatically engages while the vehicle is in MOTION. This is extremely unsafe as I have to shut off the engine and turn it back on in the middle of the road.
Corrective Action:
The parking brake automatically engages while the vehicle is in MOTION. This is extremely unsafe as I have to shut off the engine and turn it back on in the middle of the road.
Additional Notes:
The parking brake automatically engages while the vehicle is in MOTION. This is extremely unsafe as I have to shut off the engine and turn it back on in the middle of the road.
Mfg Campaign: 11495836
Recall Date: Dec 2, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The parking brake automatically engages while the vehicle is in MOTION. This is extremely unsafe as I have to shut off the engine and turn it back on in the middle of the road.
Corrective Action:
The parking brake automatically engages while the vehicle is in MOTION. This is extremely unsafe as I have to shut off the engine and turn it back on in the middle of the road.
Additional Notes:
The parking brake automatically engages while the vehicle is in MOTION. This is extremely unsafe as I have to shut off the engine and turn it back on in the middle of the road.
Mfg Campaign: 11495836
Recall Date: Dec 2, 2022
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The parking brake automatically engages while the vehicle is in MOTION. This is extremely unsafe as I have to shut off the engine and turn it back on in the middle of the road.
Corrective Action:
The parking brake automatically engages while the vehicle is in MOTION. This is extremely unsafe as I have to shut off the engine and turn it back on in the middle of the road.
Additional Notes:
The parking brake automatically engages while the vehicle is in MOTION. This is extremely unsafe as I have to shut off the engine and turn it back on in the middle of the road.
Mfg Campaign: 11495836
Recall Date: Dec 2, 2022
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