JEEP CHEROKEE 2018

Complete listing of complaints and recalls for this vehicle

882
Complaints
10
Recalls

Complaints & Recalls

882 Complaints 10 Recalls

Official Safety Recalls - Important!

10 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Chrysler (fca Us, Llc)
NHTSA Campaign: 25V011000 SAFETY RECALL
63.1K Vehicles Affected
Recall Date: Jan 16, 2025
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.

Potential Risk:
A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.
FREE Recall Solution:
Dealers will update the drivetrain control module software and replace the PTU, as necessary free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning February 13, 2025. A second notice will be sent once the final remedy is available, anticipated November 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: 01C
Recall Date: Jan 16, 2025
Chrysler (fca Us Llc)
NHTSA Campaign: 18V524000 SAFETY RECALL
12.8K Vehicles Affected
Recall Date: Aug 9, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

Potential Risk:
A vehicle stall can increase the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: U87
Notice Date: Oct 2, 2018
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V494000 SAFETY RECALL
702 Vehicles Affected
Recall Date: Jul 26, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee all-wheel-drive vehicles. The bearing cage for the right front halfshaft assembly may not have been properly heat treated, possibly resulting in the bearing cage breaking and a potential halfshaft assembly failure.

Potential Risk:
If the halfshaft bearing cage breaks, the halfshaft may not be able to transmit engine power, causing a loss of drive or it can allow the vehicle to move while in the "Park" position. Either condition may increase the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the front right halfshaft assemblies, free of charge. The recall began September 20, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U78.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: U78
Notice Date: Sep 20, 2018
Recall Date: Jul 26, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V332000 SAFETY RECALL
4.8M Vehicles Affected
Recall Date: May 17, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Potential Risk:
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: U49,U59-U65,U68,U73
Notice Date: Jun 4, 2018
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V282000 SAFETY RECALL
49K Vehicles Affected
Recall Date: May 1, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee vehicles equipped with a 2.4L engine. These vehicles may have been manufactured with a fuel tube that may leak fuel into the engine compartment.

Potential Risk:
A fuel leak in the presence of the ignition source can increase the risk of a fire.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the fuel tube, replacing it as necessary, free of charge. The recall began May 24, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U39.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: U39
Notice Date: May 24, 2018
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 17V670000 SAFETY RECALL
357 Vehicles Affected
Recall Date: Oct 24, 2017
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee and Compass vehicles equipped with 2.4L engines. The engines may have a cracked oil pump housing that can result in oil pump failure.

Potential Risk:
If the oil pump fails, the engine will stall, increasing the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the oil pump, replacing it as necessary, free of charge. The recall began December 5, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T65.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: T65
Notice Date: Dec 5, 2017
Recall Date: Oct 24, 2017
Chrysler (fca Us Llc)
NHTSA Campaign: 17V543000 SAFETY RECALL
22.2K Vehicles Affected
Recall Date: Aug 31, 2017
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Cherokee vehicles. The tire and rim size information required to be on the Certification label was omitted during manufacturing, which may result in an incorrect tire and rim combination being installed on the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Potential Risk:
The missing tire and rim designation information may lead to an incorrect combination being installed on the vehicle, increasing the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners and will provide a corrected certification label, free of charge. The recall began October 13, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T53.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: T53
Notice Date: Oct 13, 2017
Recall Date: Aug 31, 2017

Consumer Complaints

882 Complaints
Chrysler (fca Us, Llc)
Campaign: 11245662 Other
Aug 22, 2019
Defect Description:

POWER TRAIN

Potential Consequences:

SERVICE SHIFTER LIGHTS AND WARNING COME ON RANDOMLY WHEN DRIVING. WHEN THE ERROR MESSAGE IS DISPLAYED, THERE IS NO WAY TO GET RID OF IT EXCEPT TURNING VEHICLE OFF AND ON. THE ERROR MESSAGE TAKES UP THE ENTIRE IN DASH SCREEN AND DOES NOT ALLOW FOR THE DIGITAL SPEEDOMETER TO BE SHOWN. THERE DOES NOT SEEM TO BE A PATTERN AS TO WHEN THIS OCCURS, HAS HAPPENED WHEN STARTING UP AND JUST RANDOMLY WHILE DRIVING (NOT SPECIFICALLY LINKED WITH A SPEED, DIRECTION, OR TURN).

Corrective Action:

SERVICE SHIFTER LIGHTS AND WARNING COME ON RANDOMLY WHEN DRIVING. WHEN THE ERROR MESSAGE IS DISPLAYED, THERE IS NO WAY TO GET RID OF IT EXCEPT TURNING VEHICLE OFF AND ON. THE ERROR MESSAGE TAKES UP THE ENTIRE IN DASH SCREEN AND DOES NOT ALLOW FOR THE DIGITAL SPEEDOMETER TO BE SHOWN. THERE DOES NOT SEEM TO BE A PATTERN AS TO WHEN THIS OCCURS, HAS HAPPENED WHEN STARTING UP AND JUST RANDOMLY WHILE DRIVING (NOT SPECIFICALLY LINKED WITH A SPEED, DIRECTION, OR TURN).

Additional Notes:

SERVICE SHIFTER LIGHTS AND WARNING COME ON RANDOMLY WHEN DRIVING. WHEN THE ERROR MESSAGE IS DISPLAYED, THERE IS NO WAY TO GET RID OF IT EXCEPT TURNING VEHICLE OFF AND ON. THE ERROR MESSAGE TAKES UP THE ENTIRE IN DASH SCREEN AND DOES NOT ALLOW FOR THE DIGITAL SPEEDOMETER TO BE SHOWN. THERE DOES NOT SEEM TO BE A PATTERN AS TO WHEN THIS OCCURS, HAS HAPPENED WHEN STARTING UP AND JUST RANDOMLY WHILE DRIVING (NOT SPECIFICALLY LINKED WITH A SPEED, DIRECTION, OR TURN).

Manufacturer: JEEP
Mfg Campaign: 11245662
Notice Date: Aug 22, 2019
Recall Date: Aug 22, 2019
Chrysler (fca Us, Llc)
Campaign: 11245387 Other
Aug 21, 2019
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

THE "SERVICE SHIFTER" WARNING MESSAGE APPEARS IN THE "MESSAGE SCREEN" & YOU CANNOT CLEAR IT SO THE MPH & OTHER NEEDED DRIVING DATA IS UNAVAILABLE. ALSO ALL OF THE SHIFTER LIGHTS BECOME ILLUMINATED SO YOU CANNOT SEE WHAT GEAR THE TRANSMISSION IS IN. "CARGURUS.COM" HAS A LOT OF COMPLAINTS ON THIS SAFETY ISSUE. CAR IS IN MOTION & STATIONARY;.THE SHIFTER SERVICE MESSAGE APPEARS. IT 1ST OCCURRED YESTERDAY; 8/19/2019 TO ME. THIS IS A SAFET ISSUE BECAUSE MY MPH ETC IS UNAVAILABLE & I CANNOT VERIFY GEAR I AM IN. (DRIVE/REVERSE ETC)

Corrective Action:

THE "SERVICE SHIFTER" WARNING MESSAGE APPEARS IN THE "MESSAGE SCREEN" & YOU CANNOT CLEAR IT SO THE MPH & OTHER NEEDED DRIVING DATA IS UNAVAILABLE. ALSO ALL OF THE SHIFTER LIGHTS BECOME ILLUMINATED SO YOU CANNOT SEE WHAT GEAR THE TRANSMISSION IS IN. "CARGURUS.COM" HAS A LOT OF COMPLAINTS ON THIS SAFETY ISSUE. CAR IS IN MOTION & STATIONARY;.THE SHIFTER SERVICE MESSAGE APPEARS. IT 1ST OCCURRED YESTERDAY; 8/19/2019 TO ME. THIS IS A SAFET ISSUE BECAUSE MY MPH ETC IS UNAVAILABLE & I CANNOT VERIFY GEAR I AM IN. (DRIVE/REVERSE ETC)

Additional Notes:

THE "SERVICE SHIFTER" WARNING MESSAGE APPEARS IN THE "MESSAGE SCREEN" & YOU CANNOT CLEAR IT SO THE MPH & OTHER NEEDED DRIVING DATA IS UNAVAILABLE. ALSO ALL OF THE SHIFTER LIGHTS BECOME ILLUMINATED SO YOU CANNOT SEE WHAT GEAR THE TRANSMISSION IS IN. "CARGURUS.COM" HAS A LOT OF COMPLAINTS ON THIS SAFETY ISSUE. CAR IS IN MOTION & STATIONARY;.THE SHIFTER SERVICE MESSAGE APPEARS. IT 1ST OCCURRED YESTERDAY; 8/19/2019 TO ME. THIS IS A SAFET ISSUE BECAUSE MY MPH ETC IS UNAVAILABLE & I CANNOT VERIFY GEAR I AM IN. (DRIVE/REVERSE ETC)

Manufacturer: JEEP
Mfg Campaign: 11245387
Notice Date: Aug 21, 2019
Recall Date: Aug 21, 2019
Chrysler (fca Us, Llc)
Campaign: 11245387 Other
Aug 21, 2019
Defect Description:

POWER TRAIN

Potential Consequences:

THE "SERVICE SHIFTER" WARNING MESSAGE APPEARS IN THE "MESSAGE SCREEN" & YOU CANNOT CLEAR IT SO THE MPH & OTHER NEEDED DRIVING DATA IS UNAVAILABLE. ALSO ALL OF THE SHIFTER LIGHTS BECOME ILLUMINATED SO YOU CANNOT SEE WHAT GEAR THE TRANSMISSION IS IN. "CARGURUS.COM" HAS A LOT OF COMPLAINTS ON THIS SAFETY ISSUE. CAR IS IN MOTION & STATIONARY;.THE SHIFTER SERVICE MESSAGE APPEARS. IT 1ST OCCURRED YESTERDAY; 8/19/2019 TO ME. THIS IS A SAFET ISSUE BECAUSE MY MPH ETC IS UNAVAILABLE & I CANNOT VERIFY GEAR I AM IN. (DRIVE/REVERSE ETC)

Corrective Action:

THE "SERVICE SHIFTER" WARNING MESSAGE APPEARS IN THE "MESSAGE SCREEN" & YOU CANNOT CLEAR IT SO THE MPH & OTHER NEEDED DRIVING DATA IS UNAVAILABLE. ALSO ALL OF THE SHIFTER LIGHTS BECOME ILLUMINATED SO YOU CANNOT SEE WHAT GEAR THE TRANSMISSION IS IN. "CARGURUS.COM" HAS A LOT OF COMPLAINTS ON THIS SAFETY ISSUE. CAR IS IN MOTION & STATIONARY;.THE SHIFTER SERVICE MESSAGE APPEARS. IT 1ST OCCURRED YESTERDAY; 8/19/2019 TO ME. THIS IS A SAFET ISSUE BECAUSE MY MPH ETC IS UNAVAILABLE & I CANNOT VERIFY GEAR I AM IN. (DRIVE/REVERSE ETC)

Additional Notes:

THE "SERVICE SHIFTER" WARNING MESSAGE APPEARS IN THE "MESSAGE SCREEN" & YOU CANNOT CLEAR IT SO THE MPH & OTHER NEEDED DRIVING DATA IS UNAVAILABLE. ALSO ALL OF THE SHIFTER LIGHTS BECOME ILLUMINATED SO YOU CANNOT SEE WHAT GEAR THE TRANSMISSION IS IN. "CARGURUS.COM" HAS A LOT OF COMPLAINTS ON THIS SAFETY ISSUE. CAR IS IN MOTION & STATIONARY;.THE SHIFTER SERVICE MESSAGE APPEARS. IT 1ST OCCURRED YESTERDAY; 8/19/2019 TO ME. THIS IS A SAFET ISSUE BECAUSE MY MPH ETC IS UNAVAILABLE & I CANNOT VERIFY GEAR I AM IN. (DRIVE/REVERSE ETC)

Manufacturer: JEEP
Mfg Campaign: 11245387
Notice Date: Aug 21, 2019
Recall Date: Aug 21, 2019
Chrysler (fca Us, Llc)
Campaign: 11245156 Other
Aug 20, 2019
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

"SERVICE SHIFTER" LIGHT POPS UP ON SCREEN AND THE P,R,N,D ALL LIGHT UP AT ONCE WHILE DRIVING.

Corrective Action:

"SERVICE SHIFTER" LIGHT POPS UP ON SCREEN AND THE P,R,N,D ALL LIGHT UP AT ONCE WHILE DRIVING.

Additional Notes:

"SERVICE SHIFTER" LIGHT POPS UP ON SCREEN AND THE P,R,N,D ALL LIGHT UP AT ONCE WHILE DRIVING.

Manufacturer: JEEP
Mfg Campaign: 11245156
Notice Date: Aug 20, 2019
Recall Date: Aug 20, 2019
Chrysler (fca Us, Llc)
Campaign: 11244987 Other
Aug 19, 2019
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

LOW PRESSURE OIL LIGHT COMES ON WHEN TURNING. ONCE THE CAR DID NOT START, I HAD TO GET IT TOWED, TO FIND OUT THE CAR WAS OUT OF OIL, THOUGH THE DISPLAY READ LOW OIL PRESSURE IS AT 53%. I GOT AN OIL CHANGE AND A LITTLE OVER A MONTH, THE LIGHT STARTED TO COME BACK ON.

Corrective Action:

LOW PRESSURE OIL LIGHT COMES ON WHEN TURNING. ONCE THE CAR DID NOT START, I HAD TO GET IT TOWED, TO FIND OUT THE CAR WAS OUT OF OIL, THOUGH THE DISPLAY READ LOW OIL PRESSURE IS AT 53%. I GOT AN OIL CHANGE AND A LITTLE OVER A MONTH, THE LIGHT STARTED TO COME BACK ON.

Additional Notes:

LOW PRESSURE OIL LIGHT COMES ON WHEN TURNING. ONCE THE CAR DID NOT START, I HAD TO GET IT TOWED, TO FIND OUT THE CAR WAS OUT OF OIL, THOUGH THE DISPLAY READ LOW OIL PRESSURE IS AT 53%. I GOT AN OIL CHANGE AND A LITTLE OVER A MONTH, THE LIGHT STARTED TO COME BACK ON.

Manufacturer: JEEP
Mfg Campaign: 11244987
Notice Date: Aug 19, 2019
Recall Date: Aug 19, 2019
Chrysler (fca Us, Llc)
Campaign: 11244811 Other
Aug 18, 2019
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

I WAS DRIVING DOWN THE ROAD WHEN MY 2018 JEEP CHEROKEE SUDDENLY STALLED WITHOUT WARNING SHUTTING ALL SYSTEMS DOWN. I WAS STUCK IN THE MIDDLE OF MY LANE WITH KNOW MEANS OF MOVING MY VEHICLE TO A SAFE AREA. I CALLED TRIPLE A AND WAITED 1.5 HOURS IN THE MIDDLE OF THE ROAD FOR A WRECKER. APPARENTLY MY VEHICLE WAS LOW ON OIL SO IT SHUTDOWN. HOWEVER I WAS NOT DUE FOR AN OIL CHANGE AND MY OIL LIFE WAS AT 13%. MY VEHICLE WARNING LIGHTS DID NOT ALERT ME THAT I WAS LOW ON OIL. I MADE A COMPLAINT TO MY SERVICE PERSON AT CHARLIE'S IN AUGUSTA MAINE SEVERAL MONTHS AGO WHEN I TOOK THE VEHICLE IN FOR AN OIL CHANGE AT 8000 MILES AND IT WAS 2 QUARTS LOW. THEY TOLD ME IT'S COMMON FOR A VEHICLE TO USE THAT MUCH OIL BETWEEN OIL CHANGES. THEY DID AN OIL CCONSUMPTION TEST AND SAID IT WAS NORMAL. JEEP SAYS YOU CAN USE A QUART EVERY 800 MILES. THAT IS 7.5 QUARTS BETWEEN OIL CHANGES IN A NEW VEHICLE. UNACCEPTABLE AND NOT SAFE FOR A VEHICLE TO SHUTDOWN DRIVING DOWN THE ROAD WITHOUT ANY WARNING. CONSUMER STATED THIS IS THE FIRST TIME IT HAS STALLED DUE TO LOW OIL PRESSURE. HOWEVER A FEW OIL CHANGES AGO CHARLIES DID AN OIL CHANGE AND TOLD ME MY OIL LEVELS WERE LOW. I THOUGHT THIS UNUSUAL AND THEY DID AN OIL CONSUMPTION TEST WITH NO FINDINGS. AT THIS TIME THEY DID NOT TELL ME THERE WAS AN OIL CONSUMPTION SERVICE BULLETIN ON THIS VEHICLE. *JB

Corrective Action:

I WAS DRIVING DOWN THE ROAD WHEN MY 2018 JEEP CHEROKEE SUDDENLY STALLED WITHOUT WARNING SHUTTING ALL SYSTEMS DOWN. I WAS STUCK IN THE MIDDLE OF MY LANE WITH KNOW MEANS OF MOVING MY VEHICLE TO A SAFE AREA. I CALLED TRIPLE A AND WAITED 1.5 HOURS IN THE MIDDLE OF THE ROAD FOR A WRECKER. APPARENTLY MY VEHICLE WAS LOW ON OIL SO IT SHUTDOWN. HOWEVER I WAS NOT DUE FOR AN OIL CHANGE AND MY OIL LIFE WAS AT 13%. MY VEHICLE WARNING LIGHTS DID NOT ALERT ME THAT I WAS LOW ON OIL. I MADE A COMPLAINT TO MY SERVICE PERSON AT CHARLIE'S IN AUGUSTA MAINE SEVERAL MONTHS AGO WHEN I TOOK THE VEHICLE IN FOR AN OIL CHANGE AT 8000 MILES AND IT WAS 2 QUARTS LOW. THEY TOLD ME IT'S COMMON FOR A VEHICLE TO USE THAT MUCH OIL BETWEEN OIL CHANGES. THEY DID AN OIL CCONSUMPTION TEST AND SAID IT WAS NORMAL. JEEP SAYS YOU CAN USE A QUART EVERY 800 MILES. THAT IS 7.5 QUARTS BETWEEN OIL CHANGES IN A NEW VEHICLE. UNACCEPTABLE AND NOT SAFE FOR A VEHICLE TO SHUTDOWN DRIVING DOWN THE ROAD WITHOUT ANY WARNING. CONSUMER STATED THIS IS THE FIRST TIME IT HAS STALLED DUE TO LOW OIL PRESSURE. HOWEVER A FEW OIL CHANGES AGO CHARLIES DID AN OIL CHANGE AND TOLD ME MY OIL LEVELS WERE LOW. I THOUGHT THIS UNUSUAL AND THEY DID AN OIL CONSUMPTION TEST WITH NO FINDINGS. AT THIS TIME THEY DID NOT TELL ME THERE WAS AN OIL CONSUMPTION SERVICE BULLETIN ON THIS VEHICLE. *JB

Additional Notes:

I WAS DRIVING DOWN THE ROAD WHEN MY 2018 JEEP CHEROKEE SUDDENLY STALLED WITHOUT WARNING SHUTTING ALL SYSTEMS DOWN. I WAS STUCK IN THE MIDDLE OF MY LANE WITH KNOW MEANS OF MOVING MY VEHICLE TO A SAFE AREA. I CALLED TRIPLE A AND WAITED 1.5 HOURS IN THE MIDDLE OF THE ROAD FOR A WRECKER. APPARENTLY MY VEHICLE WAS LOW ON OIL SO IT SHUTDOWN. HOWEVER I WAS NOT DUE FOR AN OIL CHANGE AND MY OIL LIFE WAS AT 13%. MY VEHICLE WARNING LIGHTS DID NOT ALERT ME THAT I WAS LOW ON OIL. I MADE A COMPLAINT TO MY SERVICE PERSON AT CHARLIE'S IN AUGUSTA MAINE SEVERAL MONTHS AGO WHEN I TOOK THE VEHICLE IN FOR AN OIL CHANGE AT 8000 MILES AND IT WAS 2 QUARTS LOW. THEY TOLD ME IT'S COMMON FOR A VEHICLE TO USE THAT MUCH OIL BETWEEN OIL CHANGES. THEY DID AN OIL CCONSUMPTION TEST AND SAID IT WAS NORMAL. JEEP SAYS YOU CAN USE A QUART EVERY 800 MILES. THAT IS 7.5 QUARTS BETWEEN OIL CHANGES IN A NEW VEHICLE. UNACCEPTABLE AND NOT SAFE FOR A VEHICLE TO SHUTDOWN DRIVING DOWN THE ROAD WITHOUT ANY WARNING. CONSUMER STATED THIS IS THE FIRST TIME IT HAS STALLED DUE TO LOW OIL PRESSURE. HOWEVER A FEW OIL CHANGES AGO CHARLIES DID AN OIL CHANGE AND TOLD ME MY OIL LEVELS WERE LOW. I THOUGHT THIS UNUSUAL AND THEY DID AN OIL CONSUMPTION TEST WITH NO FINDINGS. AT THIS TIME THEY DID NOT TELL ME THERE WAS AN OIL CONSUMPTION SERVICE BULLETIN ON THIS VEHICLE. *JB

Manufacturer: JEEP
Mfg Campaign: 11244811
Notice Date: Aug 18, 2019
Recall Date: Aug 18, 2019
Chrysler (fca Us, Llc)
Campaign: 11244715 Other
Aug 17, 2019
Defect Description:

POWER TRAIN

Potential Consequences:

SERVICE SHIFTER LIGHT CAME ON AND ALL GEARS LIT UP RED, PULLED OVER AND SHUT OFF THEN TURNED BACK ON. ALARM WENT AWAY, THIRD TIME.

Corrective Action:

SERVICE SHIFTER LIGHT CAME ON AND ALL GEARS LIT UP RED, PULLED OVER AND SHUT OFF THEN TURNED BACK ON. ALARM WENT AWAY, THIRD TIME.

Additional Notes:

SERVICE SHIFTER LIGHT CAME ON AND ALL GEARS LIT UP RED, PULLED OVER AND SHUT OFF THEN TURNED BACK ON. ALARM WENT AWAY, THIRD TIME.

Manufacturer: JEEP
Mfg Campaign: 11244715
Notice Date: Aug 17, 2019
Recall Date: Aug 17, 2019
Chrysler (fca Us, Llc)
Campaign: 11244716 Other
Aug 17, 2019
Defect Description:

ENGINE

Potential Consequences:

BURNING ONE QUART OF OIL EVERY 1,400 TO 1,500 MILES SINCE IT TURNED 30,000 MILES

Corrective Action:

BURNING ONE QUART OF OIL EVERY 1,400 TO 1,500 MILES SINCE IT TURNED 30,000 MILES

Additional Notes:

BURNING ONE QUART OF OIL EVERY 1,400 TO 1,500 MILES SINCE IT TURNED 30,000 MILES

Manufacturer: JEEP
Mfg Campaign: 11244716
Notice Date: Aug 17, 2019
Recall Date: Aug 17, 2019
Chrysler (fca Us, Llc)
Campaign: 11244027 Other
Aug 14, 2019
Defect Description:

POWER TRAIN

Potential Consequences:

AT 19500MILES SERVICE SHIFTER MESSAGE CAME ON AND RED LIGHTS APPEARED BY PARK, NEUTRAL, DRIVE, REVERSE ETC ON CAR SHIFTER, DRIVING ON HIGHWAY. STOPPED TURNED IT OFF AND LIGHT WENT OUT. THIS APPEARS TO BE A VERY COMMON COMPLAINT ON THIS MAKE AND MODEL AND LOW MILEAGE.

Corrective Action:

AT 19500MILES SERVICE SHIFTER MESSAGE CAME ON AND RED LIGHTS APPEARED BY PARK, NEUTRAL, DRIVE, REVERSE ETC ON CAR SHIFTER, DRIVING ON HIGHWAY. STOPPED TURNED IT OFF AND LIGHT WENT OUT. THIS APPEARS TO BE A VERY COMMON COMPLAINT ON THIS MAKE AND MODEL AND LOW MILEAGE.

Additional Notes:

AT 19500MILES SERVICE SHIFTER MESSAGE CAME ON AND RED LIGHTS APPEARED BY PARK, NEUTRAL, DRIVE, REVERSE ETC ON CAR SHIFTER, DRIVING ON HIGHWAY. STOPPED TURNED IT OFF AND LIGHT WENT OUT. THIS APPEARS TO BE A VERY COMMON COMPLAINT ON THIS MAKE AND MODEL AND LOW MILEAGE.

Manufacturer: JEEP
Mfg Campaign: 11244027
Notice Date: Aug 14, 2019
Recall Date: Aug 14, 2019
Chrysler (fca Us, Llc)
Campaign: 11243808 Other
Aug 13, 2019
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

SERVICE SHIFTER RANDOMLY POPS UP AND ALL LIGHTS ON SHIFTER GO RED HAPPENED OUT OF NOWHERE AND GOES AWAY U FOUND HUNDREDS OF NOT THOUSANDS WITH THE SAME PROBLEM!

Corrective Action:

SERVICE SHIFTER RANDOMLY POPS UP AND ALL LIGHTS ON SHIFTER GO RED HAPPENED OUT OF NOWHERE AND GOES AWAY U FOUND HUNDREDS OF NOT THOUSANDS WITH THE SAME PROBLEM!

Additional Notes:

SERVICE SHIFTER RANDOMLY POPS UP AND ALL LIGHTS ON SHIFTER GO RED HAPPENED OUT OF NOWHERE AND GOES AWAY U FOUND HUNDREDS OF NOT THOUSANDS WITH THE SAME PROBLEM!

Manufacturer: JEEP
Mfg Campaign: 11243808
Notice Date: Aug 13, 2019
Recall Date: Aug 13, 2019
Chrysler (fca Us, Llc)
Campaign: 11242498 Other
Aug 8, 2019
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

SERVICE SHIFTER MESSAGE KEEPS APPEARING ON THE DASH AND ALL OF THE LIGHTS ON THE SHIFTER WILL TURN RED. HAS BEEN HAPPENING AT LEAST ONCE A DAY (SOMETIMES 4-5 TIMES) AND TYPICALLY HAPPENS WHEN I HIT A BUMP (NO MATTER HOW SMALL OR BIG). IT CAN ALSO SOMETIMES HAPPEN WHEN YOU TAP THE SIDE OF THE CONSOLE. FORUMS ONLINE SUGGEST THAT THE ISSUE IS HAPPENING BECAUSE THE WIRES FROM THE SHIFTER KEEP BUMPING INTO CATALYTIC CONVERTER AND SHORTING (HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T68742_DS990296). I AM STILL ABLE TO DRIVE THE CAR WHEN IT HAPPENS, BUT IT IS INCREDIBLY ANNOYING BECAUSE I CANNOT SEE ANYTHING ON THE DASHBOARD.

Corrective Action:

SERVICE SHIFTER MESSAGE KEEPS APPEARING ON THE DASH AND ALL OF THE LIGHTS ON THE SHIFTER WILL TURN RED. HAS BEEN HAPPENING AT LEAST ONCE A DAY (SOMETIMES 4-5 TIMES) AND TYPICALLY HAPPENS WHEN I HIT A BUMP (NO MATTER HOW SMALL OR BIG). IT CAN ALSO SOMETIMES HAPPEN WHEN YOU TAP THE SIDE OF THE CONSOLE. FORUMS ONLINE SUGGEST THAT THE ISSUE IS HAPPENING BECAUSE THE WIRES FROM THE SHIFTER KEEP BUMPING INTO CATALYTIC CONVERTER AND SHORTING (HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T68742_DS990296). I AM STILL ABLE TO DRIVE THE CAR WHEN IT HAPPENS, BUT IT IS INCREDIBLY ANNOYING BECAUSE I CANNOT SEE ANYTHING ON THE DASHBOARD.

Additional Notes:

SERVICE SHIFTER MESSAGE KEEPS APPEARING ON THE DASH AND ALL OF THE LIGHTS ON THE SHIFTER WILL TURN RED. HAS BEEN HAPPENING AT LEAST ONCE A DAY (SOMETIMES 4-5 TIMES) AND TYPICALLY HAPPENS WHEN I HIT A BUMP (NO MATTER HOW SMALL OR BIG). IT CAN ALSO SOMETIMES HAPPEN WHEN YOU TAP THE SIDE OF THE CONSOLE. FORUMS ONLINE SUGGEST THAT THE ISSUE IS HAPPENING BECAUSE THE WIRES FROM THE SHIFTER KEEP BUMPING INTO CATALYTIC CONVERTER AND SHORTING (HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T68742_DS990296). I AM STILL ABLE TO DRIVE THE CAR WHEN IT HAPPENS, BUT IT IS INCREDIBLY ANNOYING BECAUSE I CANNOT SEE ANYTHING ON THE DASHBOARD.

Manufacturer: JEEP
Mfg Campaign: 11242498
Notice Date: Aug 8, 2019
Recall Date: Aug 8, 2019
Chrysler (fca Us, Llc)
Campaign: 11242498 Other
Aug 8, 2019
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

SERVICE SHIFTER MESSAGE KEEPS APPEARING ON THE DASH AND ALL OF THE LIGHTS ON THE SHIFTER WILL TURN RED. HAS BEEN HAPPENING AT LEAST ONCE A DAY (SOMETIMES 4-5 TIMES) AND TYPICALLY HAPPENS WHEN I HIT A BUMP (NO MATTER HOW SMALL OR BIG). IT CAN ALSO SOMETIMES HAPPEN WHEN YOU TAP THE SIDE OF THE CONSOLE. FORUMS ONLINE SUGGEST THAT THE ISSUE IS HAPPENING BECAUSE THE WIRES FROM THE SHIFTER KEEP BUMPING INTO CATALYTIC CONVERTER AND SHORTING (HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T68742_DS990296). I AM STILL ABLE TO DRIVE THE CAR WHEN IT HAPPENS, BUT IT IS INCREDIBLY ANNOYING BECAUSE I CANNOT SEE ANYTHING ON THE DASHBOARD.

Corrective Action:

SERVICE SHIFTER MESSAGE KEEPS APPEARING ON THE DASH AND ALL OF THE LIGHTS ON THE SHIFTER WILL TURN RED. HAS BEEN HAPPENING AT LEAST ONCE A DAY (SOMETIMES 4-5 TIMES) AND TYPICALLY HAPPENS WHEN I HIT A BUMP (NO MATTER HOW SMALL OR BIG). IT CAN ALSO SOMETIMES HAPPEN WHEN YOU TAP THE SIDE OF THE CONSOLE. FORUMS ONLINE SUGGEST THAT THE ISSUE IS HAPPENING BECAUSE THE WIRES FROM THE SHIFTER KEEP BUMPING INTO CATALYTIC CONVERTER AND SHORTING (HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T68742_DS990296). I AM STILL ABLE TO DRIVE THE CAR WHEN IT HAPPENS, BUT IT IS INCREDIBLY ANNOYING BECAUSE I CANNOT SEE ANYTHING ON THE DASHBOARD.

Additional Notes:

SERVICE SHIFTER MESSAGE KEEPS APPEARING ON THE DASH AND ALL OF THE LIGHTS ON THE SHIFTER WILL TURN RED. HAS BEEN HAPPENING AT LEAST ONCE A DAY (SOMETIMES 4-5 TIMES) AND TYPICALLY HAPPENS WHEN I HIT A BUMP (NO MATTER HOW SMALL OR BIG). IT CAN ALSO SOMETIMES HAPPEN WHEN YOU TAP THE SIDE OF THE CONSOLE. FORUMS ONLINE SUGGEST THAT THE ISSUE IS HAPPENING BECAUSE THE WIRES FROM THE SHIFTER KEEP BUMPING INTO CATALYTIC CONVERTER AND SHORTING (HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T68742_DS990296). I AM STILL ABLE TO DRIVE THE CAR WHEN IT HAPPENS, BUT IT IS INCREDIBLY ANNOYING BECAUSE I CANNOT SEE ANYTHING ON THE DASHBOARD.

Manufacturer: JEEP
Mfg Campaign: 11242498
Notice Date: Aug 8, 2019
Recall Date: Aug 8, 2019
Chrysler (fca Us, Llc)
Campaign: 11242254 Other
Aug 7, 2019
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

THE BATTERY CONSTANTLY DIES WITHOUT ANY REASONING. I WILL PARK IT, AFTER IT SITS OVERNIGHT, IT DIES. MY NEIGHBOR HAS THE SAME YEAR MODEL JEEP I HAVE AND HIS STARTED DOING THE SAME THING LAST WEEK. AFTER SEARCHING ONLINE IT SEEMS TO BE A MAJOR ISSUE WITH 20Q7,2018 AND 2019 JEEP CHEROKEES.

Corrective Action:

THE BATTERY CONSTANTLY DIES WITHOUT ANY REASONING. I WILL PARK IT, AFTER IT SITS OVERNIGHT, IT DIES. MY NEIGHBOR HAS THE SAME YEAR MODEL JEEP I HAVE AND HIS STARTED DOING THE SAME THING LAST WEEK. AFTER SEARCHING ONLINE IT SEEMS TO BE A MAJOR ISSUE WITH 20Q7,2018 AND 2019 JEEP CHEROKEES.

Additional Notes:

THE BATTERY CONSTANTLY DIES WITHOUT ANY REASONING. I WILL PARK IT, AFTER IT SITS OVERNIGHT, IT DIES. MY NEIGHBOR HAS THE SAME YEAR MODEL JEEP I HAVE AND HIS STARTED DOING THE SAME THING LAST WEEK. AFTER SEARCHING ONLINE IT SEEMS TO BE A MAJOR ISSUE WITH 20Q7,2018 AND 2019 JEEP CHEROKEES.

Manufacturer: JEEP
Mfg Campaign: 11242254
Notice Date: Aug 7, 2019
Recall Date: Aug 7, 2019
Chrysler (fca Us, Llc)
Campaign: 11241953 Other
Aug 6, 2019
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

7/12/19 - WHILE DRIVING ON THE INTERSTATE, MY JEEP SIGNALED A WARNING NOISE - WITH NO DIGITIZED WARNING AND THE D LIGHTS WERE ILLUMINATED ON MY GEAR SHIFT - THIS DISABLED MY VEHICLE. I HAD TO PULL TO THE SIDE OF THE ROAD - TURNED OFF THE VEHICLE - TURNED IT BACK ON AND CONTINUED DRIVING. 8/06/19 - I STARTED MY VEHICLE TO LEAVE FOR WORK AND THE SERVICE SHIFTER WARNING CAME ON MY DISPLAY AND ALL OF MY GEAR SHIFT LIGHTS (PRND) WERE ILLUMINATED. I PURCHASED THIS VEHICLE 3/2018 BRAND NEW - IT HAS UNDER 23K MILES.

Corrective Action:

7/12/19 - WHILE DRIVING ON THE INTERSTATE, MY JEEP SIGNALED A WARNING NOISE - WITH NO DIGITIZED WARNING AND THE D LIGHTS WERE ILLUMINATED ON MY GEAR SHIFT - THIS DISABLED MY VEHICLE. I HAD TO PULL TO THE SIDE OF THE ROAD - TURNED OFF THE VEHICLE - TURNED IT BACK ON AND CONTINUED DRIVING. 8/06/19 - I STARTED MY VEHICLE TO LEAVE FOR WORK AND THE SERVICE SHIFTER WARNING CAME ON MY DISPLAY AND ALL OF MY GEAR SHIFT LIGHTS (PRND) WERE ILLUMINATED. I PURCHASED THIS VEHICLE 3/2018 BRAND NEW - IT HAS UNDER 23K MILES.

Additional Notes:

7/12/19 - WHILE DRIVING ON THE INTERSTATE, MY JEEP SIGNALED A WARNING NOISE - WITH NO DIGITIZED WARNING AND THE D LIGHTS WERE ILLUMINATED ON MY GEAR SHIFT - THIS DISABLED MY VEHICLE. I HAD TO PULL TO THE SIDE OF THE ROAD - TURNED OFF THE VEHICLE - TURNED IT BACK ON AND CONTINUED DRIVING. 8/06/19 - I STARTED MY VEHICLE TO LEAVE FOR WORK AND THE SERVICE SHIFTER WARNING CAME ON MY DISPLAY AND ALL OF MY GEAR SHIFT LIGHTS (PRND) WERE ILLUMINATED. I PURCHASED THIS VEHICLE 3/2018 BRAND NEW - IT HAS UNDER 23K MILES.

Manufacturer: JEEP
Mfg Campaign: 11241953
Notice Date: Aug 6, 2019
Recall Date: Aug 6, 2019
Chrysler (fca Us, Llc)
Campaign: 11241437 Other
Aug 3, 2019
Defect Description:

POWER TRAIN

Potential Consequences:

2018 CHEROKEE WITH UNDER 15K MILES. UPON START UP, WARNING FOR "SERVICE SHIFTER" APPEARS ALONG WITH ALL LIGHTS ARE LIT UP ON SHIFTER. TURNING OFF IGNITION AND RESTARTING WILL MAKE MESSAGE DISAPPEAR. MECHANICS NOT SURE WHAT TRUE ISSUE IS. ON GOING ISSUE WITH NO RESOLUTION. TODAY, MESSAGE WOULD NOT RESET. NO RECALL TO DATE.

Corrective Action:

2018 CHEROKEE WITH UNDER 15K MILES. UPON START UP, WARNING FOR "SERVICE SHIFTER" APPEARS ALONG WITH ALL LIGHTS ARE LIT UP ON SHIFTER. TURNING OFF IGNITION AND RESTARTING WILL MAKE MESSAGE DISAPPEAR. MECHANICS NOT SURE WHAT TRUE ISSUE IS. ON GOING ISSUE WITH NO RESOLUTION. TODAY, MESSAGE WOULD NOT RESET. NO RECALL TO DATE.

Additional Notes:

2018 CHEROKEE WITH UNDER 15K MILES. UPON START UP, WARNING FOR "SERVICE SHIFTER" APPEARS ALONG WITH ALL LIGHTS ARE LIT UP ON SHIFTER. TURNING OFF IGNITION AND RESTARTING WILL MAKE MESSAGE DISAPPEAR. MECHANICS NOT SURE WHAT TRUE ISSUE IS. ON GOING ISSUE WITH NO RESOLUTION. TODAY, MESSAGE WOULD NOT RESET. NO RECALL TO DATE.

Manufacturer: JEEP
Mfg Campaign: 11241437
Notice Date: Aug 3, 2019
Recall Date: Aug 3, 2019
Chrysler (fca Us, Llc)
Campaign: 11240770 Other
Jul 31, 2019
Defect Description:

POWER TRAIN

Potential Consequences:

FOR THE SECOND TIME WHILE DRIVING "SERVICE SHIFTER" MESSAGE CAME ON AND ALL LIGHTS ON GEAR BOX LIT UP. PULLED OVER AND CUT CAR OFF AND RESTARTED AND LIGHTS WENT OFF

Corrective Action:

FOR THE SECOND TIME WHILE DRIVING "SERVICE SHIFTER" MESSAGE CAME ON AND ALL LIGHTS ON GEAR BOX LIT UP. PULLED OVER AND CUT CAR OFF AND RESTARTED AND LIGHTS WENT OFF

Additional Notes:

FOR THE SECOND TIME WHILE DRIVING "SERVICE SHIFTER" MESSAGE CAME ON AND ALL LIGHTS ON GEAR BOX LIT UP. PULLED OVER AND CUT CAR OFF AND RESTARTED AND LIGHTS WENT OFF

Manufacturer: JEEP
Mfg Campaign: 11240770
Notice Date: Jul 31, 2019
Recall Date: Jul 31, 2019
Chrysler (fca Us, Llc)
Campaign: 11240465 Other
Jul 29, 2019
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

"SERVICE SHIFTER" WARNING COMES ON AT RANDOM TIMES. LIGHTS ON SHIFTER ALL CAME ON. ONLY CAME ON WITH LEFT HAND TURNS. FIRST TIME IN HAPPENED I WAS ON AN INTERSTATE ON RAMP. HAS HAPPENED AT 5 MPH AND 70 MPH. PULL OVER PUT IN PARK, SHUT OFF ENGINE, WAIT A MINUTE, RESTART VEHICLE AND EVERYTHING IS FINE FOR A WHILE. IT CAN BE DAYS BETWEEN OR 3 TIMES IN A 5 MINUTE DRIVE. UP TO 9 TIMES IT HAS HAPPENED.

Corrective Action:

"SERVICE SHIFTER" WARNING COMES ON AT RANDOM TIMES. LIGHTS ON SHIFTER ALL CAME ON. ONLY CAME ON WITH LEFT HAND TURNS. FIRST TIME IN HAPPENED I WAS ON AN INTERSTATE ON RAMP. HAS HAPPENED AT 5 MPH AND 70 MPH. PULL OVER PUT IN PARK, SHUT OFF ENGINE, WAIT A MINUTE, RESTART VEHICLE AND EVERYTHING IS FINE FOR A WHILE. IT CAN BE DAYS BETWEEN OR 3 TIMES IN A 5 MINUTE DRIVE. UP TO 9 TIMES IT HAS HAPPENED.

Additional Notes:

"SERVICE SHIFTER" WARNING COMES ON AT RANDOM TIMES. LIGHTS ON SHIFTER ALL CAME ON. ONLY CAME ON WITH LEFT HAND TURNS. FIRST TIME IN HAPPENED I WAS ON AN INTERSTATE ON RAMP. HAS HAPPENED AT 5 MPH AND 70 MPH. PULL OVER PUT IN PARK, SHUT OFF ENGINE, WAIT A MINUTE, RESTART VEHICLE AND EVERYTHING IS FINE FOR A WHILE. IT CAN BE DAYS BETWEEN OR 3 TIMES IN A 5 MINUTE DRIVE. UP TO 9 TIMES IT HAS HAPPENED.

Manufacturer: JEEP
Mfg Campaign: 11240465
Notice Date: Jul 29, 2019
Recall Date: Jul 29, 2019
Chrysler (fca Us, Llc)
Campaign: 11240465 Other
Jul 29, 2019
Defect Description:

POWER TRAIN

Potential Consequences:

"SERVICE SHIFTER" WARNING COMES ON AT RANDOM TIMES. LIGHTS ON SHIFTER ALL CAME ON. ONLY CAME ON WITH LEFT HAND TURNS. FIRST TIME IN HAPPENED I WAS ON AN INTERSTATE ON RAMP. HAS HAPPENED AT 5 MPH AND 70 MPH. PULL OVER PUT IN PARK, SHUT OFF ENGINE, WAIT A MINUTE, RESTART VEHICLE AND EVERYTHING IS FINE FOR A WHILE. IT CAN BE DAYS BETWEEN OR 3 TIMES IN A 5 MINUTE DRIVE. UP TO 9 TIMES IT HAS HAPPENED.

Corrective Action:

"SERVICE SHIFTER" WARNING COMES ON AT RANDOM TIMES. LIGHTS ON SHIFTER ALL CAME ON. ONLY CAME ON WITH LEFT HAND TURNS. FIRST TIME IN HAPPENED I WAS ON AN INTERSTATE ON RAMP. HAS HAPPENED AT 5 MPH AND 70 MPH. PULL OVER PUT IN PARK, SHUT OFF ENGINE, WAIT A MINUTE, RESTART VEHICLE AND EVERYTHING IS FINE FOR A WHILE. IT CAN BE DAYS BETWEEN OR 3 TIMES IN A 5 MINUTE DRIVE. UP TO 9 TIMES IT HAS HAPPENED.

Additional Notes:

"SERVICE SHIFTER" WARNING COMES ON AT RANDOM TIMES. LIGHTS ON SHIFTER ALL CAME ON. ONLY CAME ON WITH LEFT HAND TURNS. FIRST TIME IN HAPPENED I WAS ON AN INTERSTATE ON RAMP. HAS HAPPENED AT 5 MPH AND 70 MPH. PULL OVER PUT IN PARK, SHUT OFF ENGINE, WAIT A MINUTE, RESTART VEHICLE AND EVERYTHING IS FINE FOR A WHILE. IT CAN BE DAYS BETWEEN OR 3 TIMES IN A 5 MINUTE DRIVE. UP TO 9 TIMES IT HAS HAPPENED.

Manufacturer: JEEP
Mfg Campaign: 11240465
Notice Date: Jul 29, 2019
Recall Date: Jul 29, 2019
Chrysler (fca Us, Llc)
Campaign: 11235067 Other
Jul 26, 2019
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

SERVICE SHIFTER WARNING KEEPS COMING ON AND ALL PARK NUTURAL REV ALL LIGHT UP AT THE SAME TIME.TRANSMISSION BUCKS FEELS LIKE BEING REAR ENDED.BEEN TO THE DEALERSHIP MANY TIMES GOING TO KEEP GOING BACK WHILE IM STILL UNDER WARRANTY.HAPPENS STATIONARY AND WHILE DRIVING MOSTLY ON THE FREEWAY WHERE YOU HAVE TO PULL OVER TURN OFF AND TRY TO LET IT RESET.A DANGEROUS SITUATION.

Corrective Action:

SERVICE SHIFTER WARNING KEEPS COMING ON AND ALL PARK NUTURAL REV ALL LIGHT UP AT THE SAME TIME.TRANSMISSION BUCKS FEELS LIKE BEING REAR ENDED.BEEN TO THE DEALERSHIP MANY TIMES GOING TO KEEP GOING BACK WHILE IM STILL UNDER WARRANTY.HAPPENS STATIONARY AND WHILE DRIVING MOSTLY ON THE FREEWAY WHERE YOU HAVE TO PULL OVER TURN OFF AND TRY TO LET IT RESET.A DANGEROUS SITUATION.

Additional Notes:

SERVICE SHIFTER WARNING KEEPS COMING ON AND ALL PARK NUTURAL REV ALL LIGHT UP AT THE SAME TIME.TRANSMISSION BUCKS FEELS LIKE BEING REAR ENDED.BEEN TO THE DEALERSHIP MANY TIMES GOING TO KEEP GOING BACK WHILE IM STILL UNDER WARRANTY.HAPPENS STATIONARY AND WHILE DRIVING MOSTLY ON THE FREEWAY WHERE YOU HAVE TO PULL OVER TURN OFF AND TRY TO LET IT RESET.A DANGEROUS SITUATION.

Manufacturer: JEEP
Mfg Campaign: 11235067
Notice Date: Jul 26, 2019
Recall Date: Jul 26, 2019
Chrysler (fca Us, Llc)
Campaign: 11235067 Other
Jul 26, 2019
Defect Description:

POWER TRAIN

Potential Consequences:

SERVICE SHIFTER WARNING KEEPS COMING ON AND ALL PARK NUTURAL REV ALL LIGHT UP AT THE SAME TIME.TRANSMISSION BUCKS FEELS LIKE BEING REAR ENDED.BEEN TO THE DEALERSHIP MANY TIMES GOING TO KEEP GOING BACK WHILE IM STILL UNDER WARRANTY.HAPPENS STATIONARY AND WHILE DRIVING MOSTLY ON THE FREEWAY WHERE YOU HAVE TO PULL OVER TURN OFF AND TRY TO LET IT RESET.A DANGEROUS SITUATION.

Corrective Action:

SERVICE SHIFTER WARNING KEEPS COMING ON AND ALL PARK NUTURAL REV ALL LIGHT UP AT THE SAME TIME.TRANSMISSION BUCKS FEELS LIKE BEING REAR ENDED.BEEN TO THE DEALERSHIP MANY TIMES GOING TO KEEP GOING BACK WHILE IM STILL UNDER WARRANTY.HAPPENS STATIONARY AND WHILE DRIVING MOSTLY ON THE FREEWAY WHERE YOU HAVE TO PULL OVER TURN OFF AND TRY TO LET IT RESET.A DANGEROUS SITUATION.

Additional Notes:

SERVICE SHIFTER WARNING KEEPS COMING ON AND ALL PARK NUTURAL REV ALL LIGHT UP AT THE SAME TIME.TRANSMISSION BUCKS FEELS LIKE BEING REAR ENDED.BEEN TO THE DEALERSHIP MANY TIMES GOING TO KEEP GOING BACK WHILE IM STILL UNDER WARRANTY.HAPPENS STATIONARY AND WHILE DRIVING MOSTLY ON THE FREEWAY WHERE YOU HAVE TO PULL OVER TURN OFF AND TRY TO LET IT RESET.A DANGEROUS SITUATION.

Manufacturer: JEEP
Mfg Campaign: 11235067
Notice Date: Jul 26, 2019
Recall Date: Jul 26, 2019

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