Complaints & Recalls
Official Safety Recalls - Important!
10 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 01C
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee all-wheel-drive vehicles. The bearing cage for the right front halfshaft assembly may not have been properly heat treated, possibly resulting in the bearing cage breaking and a potential halfshaft assembly failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U78
Recall Date: Jul 26, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee vehicles equipped with a 2.4L engine. These vehicles may have been manufactured with a fuel tube that may leak fuel into the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U39
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee and Compass vehicles equipped with 2.4L engines. The engines may have a cracked oil pump housing that can result in oil pump failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T65
Recall Date: Oct 24, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Cherokee vehicles. The tire and rim size information required to be on the Certification label was omitted during manufacturing, which may result in an incorrect tire and rim combination being installed on the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T53
Recall Date: Aug 31, 2017
Consumer Complaints
882 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I WAS DRIVING UP THE INTERSTATE AND I HEARD A DING. THE DISPLAY SAID " SERVICE SHIFTER" AND ALL THE LIGHTS ON MY GEAR SHIFT PNRD WERE ALL LIT UP RED. COULD NOT CLEAR DISPLAY. PARKED AND TURNED IGNITION OFF AND BACK ON AND IT CLEARED.
Corrective Action:
I WAS DRIVING UP THE INTERSTATE AND I HEARD A DING. THE DISPLAY SAID " SERVICE SHIFTER" AND ALL THE LIGHTS ON MY GEAR SHIFT PNRD WERE ALL LIT UP RED. COULD NOT CLEAR DISPLAY. PARKED AND TURNED IGNITION OFF AND BACK ON AND IT CLEARED.
Additional Notes:
I WAS DRIVING UP THE INTERSTATE AND I HEARD A DING. THE DISPLAY SAID " SERVICE SHIFTER" AND ALL THE LIGHTS ON MY GEAR SHIFT PNRD WERE ALL LIT UP RED. COULD NOT CLEAR DISPLAY. PARKED AND TURNED IGNITION OFF AND BACK ON AND IT CLEARED.
Mfg Campaign: 11233799
Recall Date: Jul 22, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I WAS DRIVING ABOUT 40 MPH ON A COUNTY ROAD AND THE ERROR NOISE WENT OFF. ON THE DASH I GOT A 'SERVICE SHIFTER' NOTICE AND ALL LIGHTS ON THE SHIFTER STAYED LIT RED ' P, R, N , D, AND THE - AND +'. I PULLED OVER, SHUT OFF THE CAR, WAITED A MINUTE AND TURNED THE CAR BACK ON AND IT WENT AWAY.
Corrective Action:
I WAS DRIVING ABOUT 40 MPH ON A COUNTY ROAD AND THE ERROR NOISE WENT OFF. ON THE DASH I GOT A 'SERVICE SHIFTER' NOTICE AND ALL LIGHTS ON THE SHIFTER STAYED LIT RED ' P, R, N , D, AND THE - AND +'. I PULLED OVER, SHUT OFF THE CAR, WAITED A MINUTE AND TURNED THE CAR BACK ON AND IT WENT AWAY.
Additional Notes:
I WAS DRIVING ABOUT 40 MPH ON A COUNTY ROAD AND THE ERROR NOISE WENT OFF. ON THE DASH I GOT A 'SERVICE SHIFTER' NOTICE AND ALL LIGHTS ON THE SHIFTER STAYED LIT RED ' P, R, N , D, AND THE - AND +'. I PULLED OVER, SHUT OFF THE CAR, WAITED A MINUTE AND TURNED THE CAR BACK ON AND IT WENT AWAY.
Mfg Campaign: 11233565
Recall Date: Jul 20, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE I WAS DRIVING ON A CITY STREET TO GET TO THE HIGHWAY ALMOST 5 HOURS AWAY FROM MY HOUSE MY DASH SCREEN POPPED UP WITH A WARNING SAYING THAT MY SHIFTER NEEDED SERVICED... WHEN I LOOKED AT THE GEAR SHIFTER ALL OF THE LIGHTS WERE LIT UP(P,R,N&D)...I FREAKED OUT AND PULLED OFF AT A GAS STATION PUT IT IN PARK TURNED OFF THE IGNITION AND WAITED A MINUTE... WHEN I STARTED THE CAR BACK UP ALL OF THE LIGHTS SHUT OFF AND IT WAS FINE... I HAVE NO IDEA WHAT CAUSED IT TO HAPPEN IT LITERALLY HAPPENED OUT OF NOWHERE...
Corrective Action:
WHILE I WAS DRIVING ON A CITY STREET TO GET TO THE HIGHWAY ALMOST 5 HOURS AWAY FROM MY HOUSE MY DASH SCREEN POPPED UP WITH A WARNING SAYING THAT MY SHIFTER NEEDED SERVICED... WHEN I LOOKED AT THE GEAR SHIFTER ALL OF THE LIGHTS WERE LIT UP(P,R,N&D)...I FREAKED OUT AND PULLED OFF AT A GAS STATION PUT IT IN PARK TURNED OFF THE IGNITION AND WAITED A MINUTE... WHEN I STARTED THE CAR BACK UP ALL OF THE LIGHTS SHUT OFF AND IT WAS FINE... I HAVE NO IDEA WHAT CAUSED IT TO HAPPEN IT LITERALLY HAPPENED OUT OF NOWHERE...
Additional Notes:
WHILE I WAS DRIVING ON A CITY STREET TO GET TO THE HIGHWAY ALMOST 5 HOURS AWAY FROM MY HOUSE MY DASH SCREEN POPPED UP WITH A WARNING SAYING THAT MY SHIFTER NEEDED SERVICED... WHEN I LOOKED AT THE GEAR SHIFTER ALL OF THE LIGHTS WERE LIT UP(P,R,N&D)...I FREAKED OUT AND PULLED OFF AT A GAS STATION PUT IT IN PARK TURNED OFF THE IGNITION AND WAITED A MINUTE... WHEN I STARTED THE CAR BACK UP ALL OF THE LIGHTS SHUT OFF AND IT WAS FINE... I HAVE NO IDEA WHAT CAUSED IT TO HAPPEN IT LITERALLY HAPPENED OUT OF NOWHERE...
Mfg Campaign: 11233608
Recall Date: Jul 20, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE I WAS DRIVING ON A CITY STREET TO GET TO THE HIGHWAY ALMOST 5 HOURS AWAY FROM MY HOUSE MY DASH SCREEN POPPED UP WITH A WARNING SAYING THAT MY SHIFTER NEEDED SERVICED... WHEN I LOOKED AT THE GEAR SHIFTER ALL OF THE LIGHTS WERE LIT UP(P,R,N&D)...I FREAKED OUT AND PULLED OFF AT A GAS STATION PUT IT IN PARK TURNED OFF THE IGNITION AND WAITED A MINUTE... WHEN I STARTED THE CAR BACK UP ALL OF THE LIGHTS SHUT OFF AND IT WAS FINE... I HAVE NO IDEA WHAT CAUSED IT TO HAPPEN IT LITERALLY HAPPENED OUT OF NOWHERE...
Corrective Action:
WHILE I WAS DRIVING ON A CITY STREET TO GET TO THE HIGHWAY ALMOST 5 HOURS AWAY FROM MY HOUSE MY DASH SCREEN POPPED UP WITH A WARNING SAYING THAT MY SHIFTER NEEDED SERVICED... WHEN I LOOKED AT THE GEAR SHIFTER ALL OF THE LIGHTS WERE LIT UP(P,R,N&D)...I FREAKED OUT AND PULLED OFF AT A GAS STATION PUT IT IN PARK TURNED OFF THE IGNITION AND WAITED A MINUTE... WHEN I STARTED THE CAR BACK UP ALL OF THE LIGHTS SHUT OFF AND IT WAS FINE... I HAVE NO IDEA WHAT CAUSED IT TO HAPPEN IT LITERALLY HAPPENED OUT OF NOWHERE...
Additional Notes:
WHILE I WAS DRIVING ON A CITY STREET TO GET TO THE HIGHWAY ALMOST 5 HOURS AWAY FROM MY HOUSE MY DASH SCREEN POPPED UP WITH A WARNING SAYING THAT MY SHIFTER NEEDED SERVICED... WHEN I LOOKED AT THE GEAR SHIFTER ALL OF THE LIGHTS WERE LIT UP(P,R,N&D)...I FREAKED OUT AND PULLED OFF AT A GAS STATION PUT IT IN PARK TURNED OFF THE IGNITION AND WAITED A MINUTE... WHEN I STARTED THE CAR BACK UP ALL OF THE LIGHTS SHUT OFF AND IT WAS FINE... I HAVE NO IDEA WHAT CAUSED IT TO HAPPEN IT LITERALLY HAPPENED OUT OF NOWHERE...
Mfg Campaign: 11233608
Recall Date: Jul 20, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE 'SERVICE SHIFTER' WAS DISPLAYED ON THE DASHBOARD AND ALL THE LIGHTS ON THE SHIFTER WERE ON. I HAD TO SHUT OFF THE CAR AND TURN IT BACK ON TO MAKE THE LIGHTS GO OFF, BUT AFTER A FEW MILES THE LIGHTS CAME BACK ON. THE DRIVER SEAT POWER SWITCH HAS STOPPED WORKING TWO TIMES. I HAD IT REPLACED THE FIRST TIME AND NOT EVEN A YEAR LATER IT STOPPED WORKING AGAIN.
Corrective Action:
THE 'SERVICE SHIFTER' WAS DISPLAYED ON THE DASHBOARD AND ALL THE LIGHTS ON THE SHIFTER WERE ON. I HAD TO SHUT OFF THE CAR AND TURN IT BACK ON TO MAKE THE LIGHTS GO OFF, BUT AFTER A FEW MILES THE LIGHTS CAME BACK ON. THE DRIVER SEAT POWER SWITCH HAS STOPPED WORKING TWO TIMES. I HAD IT REPLACED THE FIRST TIME AND NOT EVEN A YEAR LATER IT STOPPED WORKING AGAIN.
Additional Notes:
THE 'SERVICE SHIFTER' WAS DISPLAYED ON THE DASHBOARD AND ALL THE LIGHTS ON THE SHIFTER WERE ON. I HAD TO SHUT OFF THE CAR AND TURN IT BACK ON TO MAKE THE LIGHTS GO OFF, BUT AFTER A FEW MILES THE LIGHTS CAME BACK ON. THE DRIVER SEAT POWER SWITCH HAS STOPPED WORKING TWO TIMES. I HAD IT REPLACED THE FIRST TIME AND NOT EVEN A YEAR LATER IT STOPPED WORKING AGAIN.
Mfg Campaign: 11233018
Recall Date: Jul 18, 2019
Chrysler (fca Us, Llc)
Defect Description:
SEATS
Potential Consequences:
THE 'SERVICE SHIFTER' WAS DISPLAYED ON THE DASHBOARD AND ALL THE LIGHTS ON THE SHIFTER WERE ON. I HAD TO SHUT OFF THE CAR AND TURN IT BACK ON TO MAKE THE LIGHTS GO OFF, BUT AFTER A FEW MILES THE LIGHTS CAME BACK ON. THE DRIVER SEAT POWER SWITCH HAS STOPPED WORKING TWO TIMES. I HAD IT REPLACED THE FIRST TIME AND NOT EVEN A YEAR LATER IT STOPPED WORKING AGAIN.
Corrective Action:
THE 'SERVICE SHIFTER' WAS DISPLAYED ON THE DASHBOARD AND ALL THE LIGHTS ON THE SHIFTER WERE ON. I HAD TO SHUT OFF THE CAR AND TURN IT BACK ON TO MAKE THE LIGHTS GO OFF, BUT AFTER A FEW MILES THE LIGHTS CAME BACK ON. THE DRIVER SEAT POWER SWITCH HAS STOPPED WORKING TWO TIMES. I HAD IT REPLACED THE FIRST TIME AND NOT EVEN A YEAR LATER IT STOPPED WORKING AGAIN.
Additional Notes:
THE 'SERVICE SHIFTER' WAS DISPLAYED ON THE DASHBOARD AND ALL THE LIGHTS ON THE SHIFTER WERE ON. I HAD TO SHUT OFF THE CAR AND TURN IT BACK ON TO MAKE THE LIGHTS GO OFF, BUT AFTER A FEW MILES THE LIGHTS CAME BACK ON. THE DRIVER SEAT POWER SWITCH HAS STOPPED WORKING TWO TIMES. I HAD IT REPLACED THE FIRST TIME AND NOT EVEN A YEAR LATER IT STOPPED WORKING AGAIN.
Mfg Campaign: 11233018
Recall Date: Jul 18, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
'SERVICE SHIFTER' WARNING APPEARS WITHOUT WARNING AND ALL GEAR INDICATOR LIGHTS TURN RED. IN MOTION. 65 MPH US 18 OR 218 WATERLOO IOWA. I'M TOLD A SHIFTER BEZEL AND WIRING HARNESS ARE NEEDED BUT NOT AVAILABLE.
Corrective Action:
'SERVICE SHIFTER' WARNING APPEARS WITHOUT WARNING AND ALL GEAR INDICATOR LIGHTS TURN RED. IN MOTION. 65 MPH US 18 OR 218 WATERLOO IOWA. I'M TOLD A SHIFTER BEZEL AND WIRING HARNESS ARE NEEDED BUT NOT AVAILABLE.
Additional Notes:
'SERVICE SHIFTER' WARNING APPEARS WITHOUT WARNING AND ALL GEAR INDICATOR LIGHTS TURN RED. IN MOTION. 65 MPH US 18 OR 218 WATERLOO IOWA. I'M TOLD A SHIFTER BEZEL AND WIRING HARNESS ARE NEEDED BUT NOT AVAILABLE.
Mfg Campaign: 11233176
Recall Date: Jul 18, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
SERVICE SHIFTER
Corrective Action:
SERVICE SHIFTER
Additional Notes:
SERVICE SHIFTER
Mfg Campaign: 11232179
Recall Date: Jul 16, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
HAVE NOT OWNED VEHICLE FOR A YEAR YET, BOUGHT WITH ABOUT 1000 MILES ON IT. IT WAS PREVIOUSLY OWNED BY SOMEBODY IN DEALERSHIP FROM WHAT WE WERE TOLD. AT 11,677 MILES THE "SERVICE SHIFTER" WARNING SHOWED UP AND SHIFTER PANEL LIT UP WHILE I WAS DRIVING IN TOWN AND STAYED THAT WAY UNTIL I TURNED THE JEEP OFF A FEW MILES LATER. HASN'T SHOWN UP AGAIN AND I'M TAKING IT TO DEALER TOMORROW. IT'S BEEN THREE DAYS SINCE IT HAPPENED BUT I'M AFRAID WHAT MIGHT HAPPEN. I'VE READ ONLINE ABOUT MANY COMPLAINTS ABOUT THIS ISSUE OVER THE YEARS FOR JEEP. WHAT ARE WE WAITING FOR - THEY NEED TO FIX THIS!!! I'M GETTING THIS DOCUMENTED NOW!
Corrective Action:
HAVE NOT OWNED VEHICLE FOR A YEAR YET, BOUGHT WITH ABOUT 1000 MILES ON IT. IT WAS PREVIOUSLY OWNED BY SOMEBODY IN DEALERSHIP FROM WHAT WE WERE TOLD. AT 11,677 MILES THE "SERVICE SHIFTER" WARNING SHOWED UP AND SHIFTER PANEL LIT UP WHILE I WAS DRIVING IN TOWN AND STAYED THAT WAY UNTIL I TURNED THE JEEP OFF A FEW MILES LATER. HASN'T SHOWN UP AGAIN AND I'M TAKING IT TO DEALER TOMORROW. IT'S BEEN THREE DAYS SINCE IT HAPPENED BUT I'M AFRAID WHAT MIGHT HAPPEN. I'VE READ ONLINE ABOUT MANY COMPLAINTS ABOUT THIS ISSUE OVER THE YEARS FOR JEEP. WHAT ARE WE WAITING FOR - THEY NEED TO FIX THIS!!! I'M GETTING THIS DOCUMENTED NOW!
Additional Notes:
HAVE NOT OWNED VEHICLE FOR A YEAR YET, BOUGHT WITH ABOUT 1000 MILES ON IT. IT WAS PREVIOUSLY OWNED BY SOMEBODY IN DEALERSHIP FROM WHAT WE WERE TOLD. AT 11,677 MILES THE "SERVICE SHIFTER" WARNING SHOWED UP AND SHIFTER PANEL LIT UP WHILE I WAS DRIVING IN TOWN AND STAYED THAT WAY UNTIL I TURNED THE JEEP OFF A FEW MILES LATER. HASN'T SHOWN UP AGAIN AND I'M TAKING IT TO DEALER TOMORROW. IT'S BEEN THREE DAYS SINCE IT HAPPENED BUT I'M AFRAID WHAT MIGHT HAPPEN. I'VE READ ONLINE ABOUT MANY COMPLAINTS ABOUT THIS ISSUE OVER THE YEARS FOR JEEP. WHAT ARE WE WAITING FOR - THEY NEED TO FIX THIS!!! I'M GETTING THIS DOCUMENTED NOW!
Mfg Campaign: 11231835
Recall Date: Jul 14, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
"SERVICE SHIFTER" APPEARED ON MY DASHBOARD. THE GEARS ALL WENT RED. THE CAR WAS ABLE TO MOVE AS NORMAL, BUT THE MESSAGE WAS STILL THERE. I TURNED THE CAR OFF AND RESTARTED AND THE MESSAGE WENT AWAY.
Corrective Action:
"SERVICE SHIFTER" APPEARED ON MY DASHBOARD. THE GEARS ALL WENT RED. THE CAR WAS ABLE TO MOVE AS NORMAL, BUT THE MESSAGE WAS STILL THERE. I TURNED THE CAR OFF AND RESTARTED AND THE MESSAGE WENT AWAY.
Additional Notes:
"SERVICE SHIFTER" APPEARED ON MY DASHBOARD. THE GEARS ALL WENT RED. THE CAR WAS ABLE TO MOVE AS NORMAL, BUT THE MESSAGE WAS STILL THERE. I TURNED THE CAR OFF AND RESTARTED AND THE MESSAGE WENT AWAY.
Mfg Campaign: 11231328
Recall Date: Jul 12, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
"SERVICE SHIFTER" APPEARED ON MY DASHBOARD. THE GEARS ALL WENT RED. THE CAR WAS ABLE TO MOVE AS NORMAL, BUT THE MESSAGE WAS STILL THERE. I TURNED THE CAR OFF AND RESTARTED AND THE MESSAGE WENT AWAY.
Corrective Action:
"SERVICE SHIFTER" APPEARED ON MY DASHBOARD. THE GEARS ALL WENT RED. THE CAR WAS ABLE TO MOVE AS NORMAL, BUT THE MESSAGE WAS STILL THERE. I TURNED THE CAR OFF AND RESTARTED AND THE MESSAGE WENT AWAY.
Additional Notes:
"SERVICE SHIFTER" APPEARED ON MY DASHBOARD. THE GEARS ALL WENT RED. THE CAR WAS ABLE TO MOVE AS NORMAL, BUT THE MESSAGE WAS STILL THERE. I TURNED THE CAR OFF AND RESTARTED AND THE MESSAGE WENT AWAY.
Mfg Campaign: 11231328
Recall Date: Jul 12, 2019
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNED A 2018 JEEP CHEROKEE. WHILE THE CONTACT'S VEHICLE WAS STOPPED, IT WAS REAR ENDED BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WAS NO WARNING INDICATOR ILLUMINATED. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED BACK AND NECK INJURIES. THE CONTACT, WHO WAS SEATED IN THE REAR DRIVER'S SEAT, SUSTAINED WHIPLASH AFTER HIS HEAD STRUCK THE SIDE WINDOW. THE WINDOW BROKE AND INFLICTED A CUT ON THE CONTACT'S NECK. THE FRONT PASSENGER SUSTAINED A LEG FRACTURE. THE OTHER TWO PASSENGERS WERE TRAUMATIZED. THE DRIVER AND THE REST OF THE PASSENGERS WERE TRANSPORTED TO THE EMERGENCY ROOM VIA AN AMBULANCE FOR MEDICAL ATTENTION. IMMEDIATELY FOLLOWING THE CRASH, THE FUEL TANK LEAKED AND THE FRONT END OF THE VEHICLE WAS FILLED WITH SMOKE. THE FIRE DEPARTMENT WAS AT THE SCENE. THE VEHICLE WAS TOTALED AND WAS TOWED TO A COLLISION CENTER. THE DEALER AND THE MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.
Corrective Action:
TL* THE CONTACT OWNED A 2018 JEEP CHEROKEE. WHILE THE CONTACT'S VEHICLE WAS STOPPED, IT WAS REAR ENDED BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WAS NO WARNING INDICATOR ILLUMINATED. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED BACK AND NECK INJURIES. THE CONTACT, WHO WAS SEATED IN THE REAR DRIVER'S SEAT, SUSTAINED WHIPLASH AFTER HIS HEAD STRUCK THE SIDE WINDOW. THE WINDOW BROKE AND INFLICTED A CUT ON THE CONTACT'S NECK. THE FRONT PASSENGER SUSTAINED A LEG FRACTURE. THE OTHER TWO PASSENGERS WERE TRAUMATIZED. THE DRIVER AND THE REST OF THE PASSENGERS WERE TRANSPORTED TO THE EMERGENCY ROOM VIA AN AMBULANCE FOR MEDICAL ATTENTION. IMMEDIATELY FOLLOWING THE CRASH, THE FUEL TANK LEAKED AND THE FRONT END OF THE VEHICLE WAS FILLED WITH SMOKE. THE FIRE DEPARTMENT WAS AT THE SCENE. THE VEHICLE WAS TOTALED AND WAS TOWED TO A COLLISION CENTER. THE DEALER AND THE MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.
Additional Notes:
TL* THE CONTACT OWNED A 2018 JEEP CHEROKEE. WHILE THE CONTACT'S VEHICLE WAS STOPPED, IT WAS REAR ENDED BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WAS NO WARNING INDICATOR ILLUMINATED. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED BACK AND NECK INJURIES. THE CONTACT, WHO WAS SEATED IN THE REAR DRIVER'S SEAT, SUSTAINED WHIPLASH AFTER HIS HEAD STRUCK THE SIDE WINDOW. THE WINDOW BROKE AND INFLICTED A CUT ON THE CONTACT'S NECK. THE FRONT PASSENGER SUSTAINED A LEG FRACTURE. THE OTHER TWO PASSENGERS WERE TRAUMATIZED. THE DRIVER AND THE REST OF THE PASSENGERS WERE TRANSPORTED TO THE EMERGENCY ROOM VIA AN AMBULANCE FOR MEDICAL ATTENTION. IMMEDIATELY FOLLOWING THE CRASH, THE FUEL TANK LEAKED AND THE FRONT END OF THE VEHICLE WAS FILLED WITH SMOKE. THE FIRE DEPARTMENT WAS AT THE SCENE. THE VEHICLE WAS TOTALED AND WAS TOWED TO A COLLISION CENTER. THE DEALER AND THE MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.
Mfg Campaign: 11230393
Recall Date: Jul 9, 2019
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I WAS COMPLETING A TURN WHEN THE VEHICLE LOST ALL POWER AND SHUT COMPLETELY OFF CAUSING ME TO LOOSE CONTROL OF THE VEHICLE AND HIT A CURB. VEHICLE WAS THEN TOWED TO DEALERSHIP WHERE I WAS ADVISED THIS HAPPENED DUE TO A SAFETY FEATURE OF MY CAR . WHEN THE CAR IS LOW ON OIL WHEN YOU TURN IT THROWS OFF THE OIL PRESSURE SENSOR SO THE ENGINE DOESN'T BLOW UP . MY LAST OIL CHANGE WAS IN FEB MY CAR IS COMPLETELY OUT OF OIL AND NO CHECK OIL LIGHT APPEARED .
Corrective Action:
I WAS COMPLETING A TURN WHEN THE VEHICLE LOST ALL POWER AND SHUT COMPLETELY OFF CAUSING ME TO LOOSE CONTROL OF THE VEHICLE AND HIT A CURB. VEHICLE WAS THEN TOWED TO DEALERSHIP WHERE I WAS ADVISED THIS HAPPENED DUE TO A SAFETY FEATURE OF MY CAR . WHEN THE CAR IS LOW ON OIL WHEN YOU TURN IT THROWS OFF THE OIL PRESSURE SENSOR SO THE ENGINE DOESN'T BLOW UP . MY LAST OIL CHANGE WAS IN FEB MY CAR IS COMPLETELY OUT OF OIL AND NO CHECK OIL LIGHT APPEARED .
Additional Notes:
I WAS COMPLETING A TURN WHEN THE VEHICLE LOST ALL POWER AND SHUT COMPLETELY OFF CAUSING ME TO LOOSE CONTROL OF THE VEHICLE AND HIT A CURB. VEHICLE WAS THEN TOWED TO DEALERSHIP WHERE I WAS ADVISED THIS HAPPENED DUE TO A SAFETY FEATURE OF MY CAR . WHEN THE CAR IS LOW ON OIL WHEN YOU TURN IT THROWS OFF THE OIL PRESSURE SENSOR SO THE ENGINE DOESN'T BLOW UP . MY LAST OIL CHANGE WAS IN FEB MY CAR IS COMPLETELY OUT OF OIL AND NO CHECK OIL LIGHT APPEARED .
Mfg Campaign: 11230601
Recall Date: Jul 9, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I WAS COMPLETING A TURN WHEN THE VEHICLE LOST ALL POWER AND SHUT COMPLETELY OFF CAUSING ME TO LOOSE CONTROL OF THE VEHICLE AND HIT A CURB. VEHICLE WAS THEN TOWED TO DEALERSHIP WHERE I WAS ADVISED THIS HAPPENED DUE TO A SAFETY FEATURE OF MY CAR . WHEN THE CAR IS LOW ON OIL WHEN YOU TURN IT THROWS OFF THE OIL PRESSURE SENSOR SO THE ENGINE DOESN'T BLOW UP . MY LAST OIL CHANGE WAS IN FEB MY CAR IS COMPLETELY OUT OF OIL AND NO CHECK OIL LIGHT APPEARED .
Corrective Action:
I WAS COMPLETING A TURN WHEN THE VEHICLE LOST ALL POWER AND SHUT COMPLETELY OFF CAUSING ME TO LOOSE CONTROL OF THE VEHICLE AND HIT A CURB. VEHICLE WAS THEN TOWED TO DEALERSHIP WHERE I WAS ADVISED THIS HAPPENED DUE TO A SAFETY FEATURE OF MY CAR . WHEN THE CAR IS LOW ON OIL WHEN YOU TURN IT THROWS OFF THE OIL PRESSURE SENSOR SO THE ENGINE DOESN'T BLOW UP . MY LAST OIL CHANGE WAS IN FEB MY CAR IS COMPLETELY OUT OF OIL AND NO CHECK OIL LIGHT APPEARED .
Additional Notes:
I WAS COMPLETING A TURN WHEN THE VEHICLE LOST ALL POWER AND SHUT COMPLETELY OFF CAUSING ME TO LOOSE CONTROL OF THE VEHICLE AND HIT A CURB. VEHICLE WAS THEN TOWED TO DEALERSHIP WHERE I WAS ADVISED THIS HAPPENED DUE TO A SAFETY FEATURE OF MY CAR . WHEN THE CAR IS LOW ON OIL WHEN YOU TURN IT THROWS OFF THE OIL PRESSURE SENSOR SO THE ENGINE DOESN'T BLOW UP . MY LAST OIL CHANGE WAS IN FEB MY CAR IS COMPLETELY OUT OF OIL AND NO CHECK OIL LIGHT APPEARED .
Mfg Campaign: 11230601
Recall Date: Jul 9, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I WAS COMPLETING A TURN WHEN THE VEHICLE LOST ALL POWER AND SHUT COMPLETELY OFF CAUSING ME TO LOOSE CONTROL OF THE VEHICLE AND HIT A CURB. VEHICLE WAS THEN TOWED TO DEALERSHIP WHERE I WAS ADVISED THIS HAPPENED DUE TO A SAFETY FEATURE OF MY CAR . WHEN THE CAR IS LOW ON OIL WHEN YOU TURN IT THROWS OFF THE OIL PRESSURE SENSOR SO THE ENGINE DOESN'T BLOW UP . MY LAST OIL CHANGE WAS IN FEB MY CAR IS COMPLETELY OUT OF OIL AND NO CHECK OIL LIGHT APPEARED .
Corrective Action:
I WAS COMPLETING A TURN WHEN THE VEHICLE LOST ALL POWER AND SHUT COMPLETELY OFF CAUSING ME TO LOOSE CONTROL OF THE VEHICLE AND HIT A CURB. VEHICLE WAS THEN TOWED TO DEALERSHIP WHERE I WAS ADVISED THIS HAPPENED DUE TO A SAFETY FEATURE OF MY CAR . WHEN THE CAR IS LOW ON OIL WHEN YOU TURN IT THROWS OFF THE OIL PRESSURE SENSOR SO THE ENGINE DOESN'T BLOW UP . MY LAST OIL CHANGE WAS IN FEB MY CAR IS COMPLETELY OUT OF OIL AND NO CHECK OIL LIGHT APPEARED .
Additional Notes:
I WAS COMPLETING A TURN WHEN THE VEHICLE LOST ALL POWER AND SHUT COMPLETELY OFF CAUSING ME TO LOOSE CONTROL OF THE VEHICLE AND HIT A CURB. VEHICLE WAS THEN TOWED TO DEALERSHIP WHERE I WAS ADVISED THIS HAPPENED DUE TO A SAFETY FEATURE OF MY CAR . WHEN THE CAR IS LOW ON OIL WHEN YOU TURN IT THROWS OFF THE OIL PRESSURE SENSOR SO THE ENGINE DOESN'T BLOW UP . MY LAST OIL CHANGE WAS IN FEB MY CAR IS COMPLETELY OUT OF OIL AND NO CHECK OIL LIGHT APPEARED .
Mfg Campaign: 11230601
Recall Date: Jul 9, 2019
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
MY VEHICLE WS IN MOTION WHEN THE BATTERY LIGHT FLASHED ON BRIEFLY. IMMEDIATELY AFTER THIS MY VEHICLE LOST POWER COMPLETELY. I WAS UNABLE TO STEER, BRAKE OR ACCELERATE. THE VEHICLE COMPLETELY SHUT OFF. I USED MY EMERGENCY BRAKE TO STOP THE VEHICLE.*BF CONSUMER STATED THE VEHICLE IS CURRENTLY HAVING THE ENGINE REPLACED BUT IT HAD AROUND 28,000 MILES ON IT. THE BATTERY LIGHT BRIEFLY BLINKED ON BEFORE THE VEHICLE STOPPED FUNCTIONING. THE LAST OIL CHANGE WAS ON MAY 26,2019. VIN IS INVALID.*JB
Corrective Action:
MY VEHICLE WS IN MOTION WHEN THE BATTERY LIGHT FLASHED ON BRIEFLY. IMMEDIATELY AFTER THIS MY VEHICLE LOST POWER COMPLETELY. I WAS UNABLE TO STEER, BRAKE OR ACCELERATE. THE VEHICLE COMPLETELY SHUT OFF. I USED MY EMERGENCY BRAKE TO STOP THE VEHICLE.*BF CONSUMER STATED THE VEHICLE IS CURRENTLY HAVING THE ENGINE REPLACED BUT IT HAD AROUND 28,000 MILES ON IT. THE BATTERY LIGHT BRIEFLY BLINKED ON BEFORE THE VEHICLE STOPPED FUNCTIONING. THE LAST OIL CHANGE WAS ON MAY 26,2019. VIN IS INVALID.*JB
Additional Notes:
MY VEHICLE WS IN MOTION WHEN THE BATTERY LIGHT FLASHED ON BRIEFLY. IMMEDIATELY AFTER THIS MY VEHICLE LOST POWER COMPLETELY. I WAS UNABLE TO STEER, BRAKE OR ACCELERATE. THE VEHICLE COMPLETELY SHUT OFF. I USED MY EMERGENCY BRAKE TO STOP THE VEHICLE.*BF CONSUMER STATED THE VEHICLE IS CURRENTLY HAVING THE ENGINE REPLACED BUT IT HAD AROUND 28,000 MILES ON IT. THE BATTERY LIGHT BRIEFLY BLINKED ON BEFORE THE VEHICLE STOPPED FUNCTIONING. THE LAST OIL CHANGE WAS ON MAY 26,2019. VIN IS INVALID.*JB
Mfg Campaign: 11230044
Recall Date: Jul 8, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
MY VEHICLE WS IN MOTION WHEN THE BATTERY LIGHT FLASHED ON BRIEFLY. IMMEDIATELY AFTER THIS MY VEHICLE LOST POWER COMPLETELY. I WAS UNABLE TO STEER, BRAKE OR ACCELERATE. THE VEHICLE COMPLETELY SHUT OFF. I USED MY EMERGENCY BRAKE TO STOP THE VEHICLE.*BF CONSUMER STATED THE VEHICLE IS CURRENTLY HAVING THE ENGINE REPLACED BUT IT HAD AROUND 28,000 MILES ON IT. THE BATTERY LIGHT BRIEFLY BLINKED ON BEFORE THE VEHICLE STOPPED FUNCTIONING. THE LAST OIL CHANGE WAS ON MAY 26,2019. VIN IS INVALID.*JB
Corrective Action:
MY VEHICLE WS IN MOTION WHEN THE BATTERY LIGHT FLASHED ON BRIEFLY. IMMEDIATELY AFTER THIS MY VEHICLE LOST POWER COMPLETELY. I WAS UNABLE TO STEER, BRAKE OR ACCELERATE. THE VEHICLE COMPLETELY SHUT OFF. I USED MY EMERGENCY BRAKE TO STOP THE VEHICLE.*BF CONSUMER STATED THE VEHICLE IS CURRENTLY HAVING THE ENGINE REPLACED BUT IT HAD AROUND 28,000 MILES ON IT. THE BATTERY LIGHT BRIEFLY BLINKED ON BEFORE THE VEHICLE STOPPED FUNCTIONING. THE LAST OIL CHANGE WAS ON MAY 26,2019. VIN IS INVALID.*JB
Additional Notes:
MY VEHICLE WS IN MOTION WHEN THE BATTERY LIGHT FLASHED ON BRIEFLY. IMMEDIATELY AFTER THIS MY VEHICLE LOST POWER COMPLETELY. I WAS UNABLE TO STEER, BRAKE OR ACCELERATE. THE VEHICLE COMPLETELY SHUT OFF. I USED MY EMERGENCY BRAKE TO STOP THE VEHICLE.*BF CONSUMER STATED THE VEHICLE IS CURRENTLY HAVING THE ENGINE REPLACED BUT IT HAD AROUND 28,000 MILES ON IT. THE BATTERY LIGHT BRIEFLY BLINKED ON BEFORE THE VEHICLE STOPPED FUNCTIONING. THE LAST OIL CHANGE WAS ON MAY 26,2019. VIN IS INVALID.*JB
Mfg Campaign: 11230044
Recall Date: Jul 8, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
MY VEHICLE WS IN MOTION WHEN THE BATTERY LIGHT FLASHED ON BRIEFLY. IMMEDIATELY AFTER THIS MY VEHICLE LOST POWER COMPLETELY. I WAS UNABLE TO STEER, BRAKE OR ACCELERATE. THE VEHICLE COMPLETELY SHUT OFF. I USED MY EMERGENCY BRAKE TO STOP THE VEHICLE.*BF CONSUMER STATED THE VEHICLE IS CURRENTLY HAVING THE ENGINE REPLACED BUT IT HAD AROUND 28,000 MILES ON IT. THE BATTERY LIGHT BRIEFLY BLINKED ON BEFORE THE VEHICLE STOPPED FUNCTIONING. THE LAST OIL CHANGE WAS ON MAY 26,2019. VIN IS INVALID.*JB
Corrective Action:
MY VEHICLE WS IN MOTION WHEN THE BATTERY LIGHT FLASHED ON BRIEFLY. IMMEDIATELY AFTER THIS MY VEHICLE LOST POWER COMPLETELY. I WAS UNABLE TO STEER, BRAKE OR ACCELERATE. THE VEHICLE COMPLETELY SHUT OFF. I USED MY EMERGENCY BRAKE TO STOP THE VEHICLE.*BF CONSUMER STATED THE VEHICLE IS CURRENTLY HAVING THE ENGINE REPLACED BUT IT HAD AROUND 28,000 MILES ON IT. THE BATTERY LIGHT BRIEFLY BLINKED ON BEFORE THE VEHICLE STOPPED FUNCTIONING. THE LAST OIL CHANGE WAS ON MAY 26,2019. VIN IS INVALID.*JB
Additional Notes:
MY VEHICLE WS IN MOTION WHEN THE BATTERY LIGHT FLASHED ON BRIEFLY. IMMEDIATELY AFTER THIS MY VEHICLE LOST POWER COMPLETELY. I WAS UNABLE TO STEER, BRAKE OR ACCELERATE. THE VEHICLE COMPLETELY SHUT OFF. I USED MY EMERGENCY BRAKE TO STOP THE VEHICLE.*BF CONSUMER STATED THE VEHICLE IS CURRENTLY HAVING THE ENGINE REPLACED BUT IT HAD AROUND 28,000 MILES ON IT. THE BATTERY LIGHT BRIEFLY BLINKED ON BEFORE THE VEHICLE STOPPED FUNCTIONING. THE LAST OIL CHANGE WAS ON MAY 26,2019. VIN IS INVALID.*JB
Mfg Campaign: 11230044
Recall Date: Jul 8, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I WAS DRIVING AROUND 35 MPH WHEN GOT WAS SLOWING DOWN FOR STOP LIGHT AND IT JUST SHUT COMPLETELY OFF AND WOULD NOT RESTART. I SAT FOR A MINUTE WITH HAZARDS ON AND THEN TRIED TO START IT, IT WAS TURNING OVER BUT NOT STARTING SO I HAD TO GIVE IT GAS WHILE TRYING TO START IT. GOT HOME AND WENT BACK OUT LATER TO TEST IT AND STARTED UP. IT SHUTS TOTALLY DOWN WITH NO WARNING
Corrective Action:
I WAS DRIVING AROUND 35 MPH WHEN GOT WAS SLOWING DOWN FOR STOP LIGHT AND IT JUST SHUT COMPLETELY OFF AND WOULD NOT RESTART. I SAT FOR A MINUTE WITH HAZARDS ON AND THEN TRIED TO START IT, IT WAS TURNING OVER BUT NOT STARTING SO I HAD TO GIVE IT GAS WHILE TRYING TO START IT. GOT HOME AND WENT BACK OUT LATER TO TEST IT AND STARTED UP. IT SHUTS TOTALLY DOWN WITH NO WARNING
Additional Notes:
I WAS DRIVING AROUND 35 MPH WHEN GOT WAS SLOWING DOWN FOR STOP LIGHT AND IT JUST SHUT COMPLETELY OFF AND WOULD NOT RESTART. I SAT FOR A MINUTE WITH HAZARDS ON AND THEN TRIED TO START IT, IT WAS TURNING OVER BUT NOT STARTING SO I HAD TO GIVE IT GAS WHILE TRYING TO START IT. GOT HOME AND WENT BACK OUT LATER TO TEST IT AND STARTED UP. IT SHUTS TOTALLY DOWN WITH NO WARNING
Mfg Campaign: 11223124
Recall Date: Jun 28, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
SERVICE SHIFTER LIGHT CAME ON. WHICH IS VERY UNSAFE BECAUSE THE CAR CAN GO INTO GEAR NOW WITHOUT HAVING TO HIT THE BREAKS..
Corrective Action:
SERVICE SHIFTER LIGHT CAME ON. WHICH IS VERY UNSAFE BECAUSE THE CAR CAN GO INTO GEAR NOW WITHOUT HAVING TO HIT THE BREAKS..
Additional Notes:
SERVICE SHIFTER LIGHT CAME ON. WHICH IS VERY UNSAFE BECAUSE THE CAR CAN GO INTO GEAR NOW WITHOUT HAVING TO HIT THE BREAKS..
Mfg Campaign: 11223136
Recall Date: Jun 28, 2019
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
Recent Articles
Jeep Grand Cherokee Head Restraint Problem
Chrysler (FCA US, LLC) has announced a safety issue affecting certain 2023–2024 Jeep Grand Ch ...
Aug 1, 2025Fuel Injector Problem: 2021-2024 Ford Bronco Sport and 2020-2022 Ford Escape
If you own a 2021-2024 Ford Bronco Sport or 2020-2022 Ford Escape equipped with a 1.5L Dragon GTDI e ...
Jul 28, 2025