Complaints & Recalls
Official Safety Recalls - Important!
10 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 01C
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee all-wheel-drive vehicles. The bearing cage for the right front halfshaft assembly may not have been properly heat treated, possibly resulting in the bearing cage breaking and a potential halfshaft assembly failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U78
Recall Date: Jul 26, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee vehicles equipped with a 2.4L engine. These vehicles may have been manufactured with a fuel tube that may leak fuel into the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U39
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee and Compass vehicles equipped with 2.4L engines. The engines may have a cracked oil pump housing that can result in oil pump failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T65
Recall Date: Oct 24, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Cherokee vehicles. The tire and rim size information required to be on the Certification label was omitted during manufacturing, which may result in an incorrect tire and rim combination being installed on the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T53
Recall Date: Aug 31, 2017
Consumer Complaints
882 ComplaintsChrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
THE SERVICE SHIFTER LIGHT KEEPS COMING ON, I HAVE TO SHUT THE CAR OFF AND RESTART IT TO MAKE IT GO OUT, THEN IT COMES BACK ON.
Corrective Action:
THE SERVICE SHIFTER LIGHT KEEPS COMING ON, I HAVE TO SHUT THE CAR OFF AND RESTART IT TO MAKE IT GO OUT, THEN IT COMES BACK ON.
Additional Notes:
THE SERVICE SHIFTER LIGHT KEEPS COMING ON, I HAVE TO SHUT THE CAR OFF AND RESTART IT TO MAKE IT GO OUT, THEN IT COMES BACK ON.
Mfg Campaign: 11271779
Recall Date: Oct 29, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
SERVICE SHIFTER WARNING CAME ON DASHBOARD AND ALL GEAR SHIFT LIGHTS WERE LIT RED. (PRNDL). THIS IS SECOND TIME THIS HAS HAPPENED IN 5 MONTHS. 2018 JEEP CHEROKEE UNDER 14,000 MILES!!! GOT IN MY VEHICLE STARTED IT AND THEN THE WARNING AND LIGHTS CAME ON. TURNED VEHICLE OFF FOR A FEW MINUTES AND RESTARTED AND NO MORE WARNING!! THIS SHOULDN'T BE HAPPENING TO A NEW VEHICLE AND THERE ARE MANY REPORTS OF THIS HAPPENING TO HAVE IT RECALLED!!
Corrective Action:
SERVICE SHIFTER WARNING CAME ON DASHBOARD AND ALL GEAR SHIFT LIGHTS WERE LIT RED. (PRNDL). THIS IS SECOND TIME THIS HAS HAPPENED IN 5 MONTHS. 2018 JEEP CHEROKEE UNDER 14,000 MILES!!! GOT IN MY VEHICLE STARTED IT AND THEN THE WARNING AND LIGHTS CAME ON. TURNED VEHICLE OFF FOR A FEW MINUTES AND RESTARTED AND NO MORE WARNING!! THIS SHOULDN'T BE HAPPENING TO A NEW VEHICLE AND THERE ARE MANY REPORTS OF THIS HAPPENING TO HAVE IT RECALLED!!
Additional Notes:
SERVICE SHIFTER WARNING CAME ON DASHBOARD AND ALL GEAR SHIFT LIGHTS WERE LIT RED. (PRNDL). THIS IS SECOND TIME THIS HAS HAPPENED IN 5 MONTHS. 2018 JEEP CHEROKEE UNDER 14,000 MILES!!! GOT IN MY VEHICLE STARTED IT AND THEN THE WARNING AND LIGHTS CAME ON. TURNED VEHICLE OFF FOR A FEW MINUTES AND RESTARTED AND NO MORE WARNING!! THIS SHOULDN'T BE HAPPENING TO A NEW VEHICLE AND THERE ARE MANY REPORTS OF THIS HAPPENING TO HAVE IT RECALLED!!
Mfg Campaign: 11270580
Recall Date: Oct 24, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WE PURCHASED A USED 2018 JEEP CHEROKEE LATITUDE (LESS THAN 13,000 MILES) FROM A DEALERSHIP IN COLORADO SPRINGS ON 10/17. ON THE WAY HOME, ABOUT 100 MILES, THE STOP /START WARNING LIGHT AND BATTERY LIGHT WENT ON ABOUT 8 MILES FROM HOME GOING APPROX. 50 MPH. WE DECIDED TO GET IT HOME. AT THE BOTTOM OF THE DRIVEWAY, WE PLACED THE CAR IN REVERSE AND NOTICED THAT POWER STEERING WAS NOT WORKING. WE TURNED OFF THE VEHICLE AND AT RESTART, THE WARNING LIGHTS WERE RESET. WE NOTIFIED THE DEALERSHIP IMMEDIATELY AND THEY RECOMMENDED CHANGING OUT BATTERY. WE DROVE ABOUT 15 MILES TO AN AUTO PARTS STORE AND BOUGHT THE BEST BATTERY THEY HAD FOR THAT VEHICLE. WE DID NOT USE THE JEEP FOR THE NEXT DAY (FRIDAY). SATURDAY 10/19 WE DROVE IT DOWN TO DENVER (ABOUT 60 MILES) WITH NO PROBLEM. ON THE WAY HOME, AGAIN THE STOP /START WARNING LIGHT AND BATTERY LIGHT WENT ON GOING APPROX. 60 MPH. WE DROVE TO A PARKING LOT AND MADE A TURN INTO A PARKING SPOT. AT THAT POINT POWER STEERING WAS OPERABLE. I PLACED THE CAR IN PARK AND THEN IN REVERSE AND THEN NOTICED NO POWER STEERING, I PLACED THE CAR IN DRIVE AND AGAIN NO POWER STEERING. WE STOPPED AND RESTARTED THE VEHICLE AND THE WARNING LIGHTS WERE RESET. ABOUT 2 MINUTES LATER WHILE DRIVING, I NOTICED THAT THE DRIVER'S SIDE SEAT WARMER AND REAR DEFROST HAD BOTH BEEN SWITCHED ON AUTOMATICALLY.
Corrective Action:
WE PURCHASED A USED 2018 JEEP CHEROKEE LATITUDE (LESS THAN 13,000 MILES) FROM A DEALERSHIP IN COLORADO SPRINGS ON 10/17. ON THE WAY HOME, ABOUT 100 MILES, THE STOP /START WARNING LIGHT AND BATTERY LIGHT WENT ON ABOUT 8 MILES FROM HOME GOING APPROX. 50 MPH. WE DECIDED TO GET IT HOME. AT THE BOTTOM OF THE DRIVEWAY, WE PLACED THE CAR IN REVERSE AND NOTICED THAT POWER STEERING WAS NOT WORKING. WE TURNED OFF THE VEHICLE AND AT RESTART, THE WARNING LIGHTS WERE RESET. WE NOTIFIED THE DEALERSHIP IMMEDIATELY AND THEY RECOMMENDED CHANGING OUT BATTERY. WE DROVE ABOUT 15 MILES TO AN AUTO PARTS STORE AND BOUGHT THE BEST BATTERY THEY HAD FOR THAT VEHICLE. WE DID NOT USE THE JEEP FOR THE NEXT DAY (FRIDAY). SATURDAY 10/19 WE DROVE IT DOWN TO DENVER (ABOUT 60 MILES) WITH NO PROBLEM. ON THE WAY HOME, AGAIN THE STOP /START WARNING LIGHT AND BATTERY LIGHT WENT ON GOING APPROX. 60 MPH. WE DROVE TO A PARKING LOT AND MADE A TURN INTO A PARKING SPOT. AT THAT POINT POWER STEERING WAS OPERABLE. I PLACED THE CAR IN PARK AND THEN IN REVERSE AND THEN NOTICED NO POWER STEERING, I PLACED THE CAR IN DRIVE AND AGAIN NO POWER STEERING. WE STOPPED AND RESTARTED THE VEHICLE AND THE WARNING LIGHTS WERE RESET. ABOUT 2 MINUTES LATER WHILE DRIVING, I NOTICED THAT THE DRIVER'S SIDE SEAT WARMER AND REAR DEFROST HAD BOTH BEEN SWITCHED ON AUTOMATICALLY.
Additional Notes:
WE PURCHASED A USED 2018 JEEP CHEROKEE LATITUDE (LESS THAN 13,000 MILES) FROM A DEALERSHIP IN COLORADO SPRINGS ON 10/17. ON THE WAY HOME, ABOUT 100 MILES, THE STOP /START WARNING LIGHT AND BATTERY LIGHT WENT ON ABOUT 8 MILES FROM HOME GOING APPROX. 50 MPH. WE DECIDED TO GET IT HOME. AT THE BOTTOM OF THE DRIVEWAY, WE PLACED THE CAR IN REVERSE AND NOTICED THAT POWER STEERING WAS NOT WORKING. WE TURNED OFF THE VEHICLE AND AT RESTART, THE WARNING LIGHTS WERE RESET. WE NOTIFIED THE DEALERSHIP IMMEDIATELY AND THEY RECOMMENDED CHANGING OUT BATTERY. WE DROVE ABOUT 15 MILES TO AN AUTO PARTS STORE AND BOUGHT THE BEST BATTERY THEY HAD FOR THAT VEHICLE. WE DID NOT USE THE JEEP FOR THE NEXT DAY (FRIDAY). SATURDAY 10/19 WE DROVE IT DOWN TO DENVER (ABOUT 60 MILES) WITH NO PROBLEM. ON THE WAY HOME, AGAIN THE STOP /START WARNING LIGHT AND BATTERY LIGHT WENT ON GOING APPROX. 60 MPH. WE DROVE TO A PARKING LOT AND MADE A TURN INTO A PARKING SPOT. AT THAT POINT POWER STEERING WAS OPERABLE. I PLACED THE CAR IN PARK AND THEN IN REVERSE AND THEN NOTICED NO POWER STEERING, I PLACED THE CAR IN DRIVE AND AGAIN NO POWER STEERING. WE STOPPED AND RESTARTED THE VEHICLE AND THE WARNING LIGHTS WERE RESET. ABOUT 2 MINUTES LATER WHILE DRIVING, I NOTICED THAT THE DRIVER'S SIDE SEAT WARMER AND REAR DEFROST HAD BOTH BEEN SWITCHED ON AUTOMATICALLY.
Mfg Campaign: 11269737
Recall Date: Oct 20, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WE PURCHASED A USED 2018 JEEP CHEROKEE LATITUDE (LESS THAN 13,000 MILES) FROM A DEALERSHIP IN COLORADO SPRINGS ON 10/17. ON THE WAY HOME, ABOUT 100 MILES, THE STOP /START WARNING LIGHT AND BATTERY LIGHT WENT ON ABOUT 8 MILES FROM HOME GOING APPROX. 50 MPH. WE DECIDED TO GET IT HOME. AT THE BOTTOM OF THE DRIVEWAY, WE PLACED THE CAR IN REVERSE AND NOTICED THAT POWER STEERING WAS NOT WORKING. WE TURNED OFF THE VEHICLE AND AT RESTART, THE WARNING LIGHTS WERE RESET. WE NOTIFIED THE DEALERSHIP IMMEDIATELY AND THEY RECOMMENDED CHANGING OUT BATTERY. WE DROVE ABOUT 15 MILES TO AN AUTO PARTS STORE AND BOUGHT THE BEST BATTERY THEY HAD FOR THAT VEHICLE. WE DID NOT USE THE JEEP FOR THE NEXT DAY (FRIDAY). SATURDAY 10/19 WE DROVE IT DOWN TO DENVER (ABOUT 60 MILES) WITH NO PROBLEM. ON THE WAY HOME, AGAIN THE STOP /START WARNING LIGHT AND BATTERY LIGHT WENT ON GOING APPROX. 60 MPH. WE DROVE TO A PARKING LOT AND MADE A TURN INTO A PARKING SPOT. AT THAT POINT POWER STEERING WAS OPERABLE. I PLACED THE CAR IN PARK AND THEN IN REVERSE AND THEN NOTICED NO POWER STEERING, I PLACED THE CAR IN DRIVE AND AGAIN NO POWER STEERING. WE STOPPED AND RESTARTED THE VEHICLE AND THE WARNING LIGHTS WERE RESET. ABOUT 2 MINUTES LATER WHILE DRIVING, I NOTICED THAT THE DRIVER'S SIDE SEAT WARMER AND REAR DEFROST HAD BOTH BEEN SWITCHED ON AUTOMATICALLY.
Corrective Action:
WE PURCHASED A USED 2018 JEEP CHEROKEE LATITUDE (LESS THAN 13,000 MILES) FROM A DEALERSHIP IN COLORADO SPRINGS ON 10/17. ON THE WAY HOME, ABOUT 100 MILES, THE STOP /START WARNING LIGHT AND BATTERY LIGHT WENT ON ABOUT 8 MILES FROM HOME GOING APPROX. 50 MPH. WE DECIDED TO GET IT HOME. AT THE BOTTOM OF THE DRIVEWAY, WE PLACED THE CAR IN REVERSE AND NOTICED THAT POWER STEERING WAS NOT WORKING. WE TURNED OFF THE VEHICLE AND AT RESTART, THE WARNING LIGHTS WERE RESET. WE NOTIFIED THE DEALERSHIP IMMEDIATELY AND THEY RECOMMENDED CHANGING OUT BATTERY. WE DROVE ABOUT 15 MILES TO AN AUTO PARTS STORE AND BOUGHT THE BEST BATTERY THEY HAD FOR THAT VEHICLE. WE DID NOT USE THE JEEP FOR THE NEXT DAY (FRIDAY). SATURDAY 10/19 WE DROVE IT DOWN TO DENVER (ABOUT 60 MILES) WITH NO PROBLEM. ON THE WAY HOME, AGAIN THE STOP /START WARNING LIGHT AND BATTERY LIGHT WENT ON GOING APPROX. 60 MPH. WE DROVE TO A PARKING LOT AND MADE A TURN INTO A PARKING SPOT. AT THAT POINT POWER STEERING WAS OPERABLE. I PLACED THE CAR IN PARK AND THEN IN REVERSE AND THEN NOTICED NO POWER STEERING, I PLACED THE CAR IN DRIVE AND AGAIN NO POWER STEERING. WE STOPPED AND RESTARTED THE VEHICLE AND THE WARNING LIGHTS WERE RESET. ABOUT 2 MINUTES LATER WHILE DRIVING, I NOTICED THAT THE DRIVER'S SIDE SEAT WARMER AND REAR DEFROST HAD BOTH BEEN SWITCHED ON AUTOMATICALLY.
Additional Notes:
WE PURCHASED A USED 2018 JEEP CHEROKEE LATITUDE (LESS THAN 13,000 MILES) FROM A DEALERSHIP IN COLORADO SPRINGS ON 10/17. ON THE WAY HOME, ABOUT 100 MILES, THE STOP /START WARNING LIGHT AND BATTERY LIGHT WENT ON ABOUT 8 MILES FROM HOME GOING APPROX. 50 MPH. WE DECIDED TO GET IT HOME. AT THE BOTTOM OF THE DRIVEWAY, WE PLACED THE CAR IN REVERSE AND NOTICED THAT POWER STEERING WAS NOT WORKING. WE TURNED OFF THE VEHICLE AND AT RESTART, THE WARNING LIGHTS WERE RESET. WE NOTIFIED THE DEALERSHIP IMMEDIATELY AND THEY RECOMMENDED CHANGING OUT BATTERY. WE DROVE ABOUT 15 MILES TO AN AUTO PARTS STORE AND BOUGHT THE BEST BATTERY THEY HAD FOR THAT VEHICLE. WE DID NOT USE THE JEEP FOR THE NEXT DAY (FRIDAY). SATURDAY 10/19 WE DROVE IT DOWN TO DENVER (ABOUT 60 MILES) WITH NO PROBLEM. ON THE WAY HOME, AGAIN THE STOP /START WARNING LIGHT AND BATTERY LIGHT WENT ON GOING APPROX. 60 MPH. WE DROVE TO A PARKING LOT AND MADE A TURN INTO A PARKING SPOT. AT THAT POINT POWER STEERING WAS OPERABLE. I PLACED THE CAR IN PARK AND THEN IN REVERSE AND THEN NOTICED NO POWER STEERING, I PLACED THE CAR IN DRIVE AND AGAIN NO POWER STEERING. WE STOPPED AND RESTARTED THE VEHICLE AND THE WARNING LIGHTS WERE RESET. ABOUT 2 MINUTES LATER WHILE DRIVING, I NOTICED THAT THE DRIVER'S SIDE SEAT WARMER AND REAR DEFROST HAD BOTH BEEN SWITCHED ON AUTOMATICALLY.
Mfg Campaign: 11269737
Recall Date: Oct 20, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WE PURCHASED A USED 2018 JEEP CHEROKEE LATITUDE (LESS THAN 13,000 MILES) FROM A DEALERSHIP IN COLORADO SPRINGS ON 10/17. ON THE WAY HOME, ABOUT 100 MILES, THE STOP /START WARNING LIGHT AND BATTERY LIGHT WENT ON ABOUT 8 MILES FROM HOME GOING APPROX. 50 MPH. WE DECIDED TO GET IT HOME. AT THE BOTTOM OF THE DRIVEWAY, WE PLACED THE CAR IN REVERSE AND NOTICED THAT POWER STEERING WAS NOT WORKING. WE TURNED OFF THE VEHICLE AND AT RESTART, THE WARNING LIGHTS WERE RESET. WE NOTIFIED THE DEALERSHIP IMMEDIATELY AND THEY RECOMMENDED CHANGING OUT BATTERY. WE DROVE ABOUT 15 MILES TO AN AUTO PARTS STORE AND BOUGHT THE BEST BATTERY THEY HAD FOR THAT VEHICLE. WE DID NOT USE THE JEEP FOR THE NEXT DAY (FRIDAY). SATURDAY 10/19 WE DROVE IT DOWN TO DENVER (ABOUT 60 MILES) WITH NO PROBLEM. ON THE WAY HOME, AGAIN THE STOP /START WARNING LIGHT AND BATTERY LIGHT WENT ON GOING APPROX. 60 MPH. WE DROVE TO A PARKING LOT AND MADE A TURN INTO A PARKING SPOT. AT THAT POINT POWER STEERING WAS OPERABLE. I PLACED THE CAR IN PARK AND THEN IN REVERSE AND THEN NOTICED NO POWER STEERING, I PLACED THE CAR IN DRIVE AND AGAIN NO POWER STEERING. WE STOPPED AND RESTARTED THE VEHICLE AND THE WARNING LIGHTS WERE RESET. ABOUT 2 MINUTES LATER WHILE DRIVING, I NOTICED THAT THE DRIVER'S SIDE SEAT WARMER AND REAR DEFROST HAD BOTH BEEN SWITCHED ON AUTOMATICALLY.
Corrective Action:
WE PURCHASED A USED 2018 JEEP CHEROKEE LATITUDE (LESS THAN 13,000 MILES) FROM A DEALERSHIP IN COLORADO SPRINGS ON 10/17. ON THE WAY HOME, ABOUT 100 MILES, THE STOP /START WARNING LIGHT AND BATTERY LIGHT WENT ON ABOUT 8 MILES FROM HOME GOING APPROX. 50 MPH. WE DECIDED TO GET IT HOME. AT THE BOTTOM OF THE DRIVEWAY, WE PLACED THE CAR IN REVERSE AND NOTICED THAT POWER STEERING WAS NOT WORKING. WE TURNED OFF THE VEHICLE AND AT RESTART, THE WARNING LIGHTS WERE RESET. WE NOTIFIED THE DEALERSHIP IMMEDIATELY AND THEY RECOMMENDED CHANGING OUT BATTERY. WE DROVE ABOUT 15 MILES TO AN AUTO PARTS STORE AND BOUGHT THE BEST BATTERY THEY HAD FOR THAT VEHICLE. WE DID NOT USE THE JEEP FOR THE NEXT DAY (FRIDAY). SATURDAY 10/19 WE DROVE IT DOWN TO DENVER (ABOUT 60 MILES) WITH NO PROBLEM. ON THE WAY HOME, AGAIN THE STOP /START WARNING LIGHT AND BATTERY LIGHT WENT ON GOING APPROX. 60 MPH. WE DROVE TO A PARKING LOT AND MADE A TURN INTO A PARKING SPOT. AT THAT POINT POWER STEERING WAS OPERABLE. I PLACED THE CAR IN PARK AND THEN IN REVERSE AND THEN NOTICED NO POWER STEERING, I PLACED THE CAR IN DRIVE AND AGAIN NO POWER STEERING. WE STOPPED AND RESTARTED THE VEHICLE AND THE WARNING LIGHTS WERE RESET. ABOUT 2 MINUTES LATER WHILE DRIVING, I NOTICED THAT THE DRIVER'S SIDE SEAT WARMER AND REAR DEFROST HAD BOTH BEEN SWITCHED ON AUTOMATICALLY.
Additional Notes:
WE PURCHASED A USED 2018 JEEP CHEROKEE LATITUDE (LESS THAN 13,000 MILES) FROM A DEALERSHIP IN COLORADO SPRINGS ON 10/17. ON THE WAY HOME, ABOUT 100 MILES, THE STOP /START WARNING LIGHT AND BATTERY LIGHT WENT ON ABOUT 8 MILES FROM HOME GOING APPROX. 50 MPH. WE DECIDED TO GET IT HOME. AT THE BOTTOM OF THE DRIVEWAY, WE PLACED THE CAR IN REVERSE AND NOTICED THAT POWER STEERING WAS NOT WORKING. WE TURNED OFF THE VEHICLE AND AT RESTART, THE WARNING LIGHTS WERE RESET. WE NOTIFIED THE DEALERSHIP IMMEDIATELY AND THEY RECOMMENDED CHANGING OUT BATTERY. WE DROVE ABOUT 15 MILES TO AN AUTO PARTS STORE AND BOUGHT THE BEST BATTERY THEY HAD FOR THAT VEHICLE. WE DID NOT USE THE JEEP FOR THE NEXT DAY (FRIDAY). SATURDAY 10/19 WE DROVE IT DOWN TO DENVER (ABOUT 60 MILES) WITH NO PROBLEM. ON THE WAY HOME, AGAIN THE STOP /START WARNING LIGHT AND BATTERY LIGHT WENT ON GOING APPROX. 60 MPH. WE DROVE TO A PARKING LOT AND MADE A TURN INTO A PARKING SPOT. AT THAT POINT POWER STEERING WAS OPERABLE. I PLACED THE CAR IN PARK AND THEN IN REVERSE AND THEN NOTICED NO POWER STEERING, I PLACED THE CAR IN DRIVE AND AGAIN NO POWER STEERING. WE STOPPED AND RESTARTED THE VEHICLE AND THE WARNING LIGHTS WERE RESET. ABOUT 2 MINUTES LATER WHILE DRIVING, I NOTICED THAT THE DRIVER'S SIDE SEAT WARMER AND REAR DEFROST HAD BOTH BEEN SWITCHED ON AUTOMATICALLY.
Mfg Campaign: 11269737
Recall Date: Oct 20, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
SERVICE SHIFTER LIGHT ALWAYS ON IN MOTION AND IN PARK. BURNS 1 QT OF OIL EVERY 2000 MILES VEHICLES JERKS WHEN TRYING TO ACCELERATE IN MOTION
Corrective Action:
SERVICE SHIFTER LIGHT ALWAYS ON IN MOTION AND IN PARK. BURNS 1 QT OF OIL EVERY 2000 MILES VEHICLES JERKS WHEN TRYING TO ACCELERATE IN MOTION
Additional Notes:
SERVICE SHIFTER LIGHT ALWAYS ON IN MOTION AND IN PARK. BURNS 1 QT OF OIL EVERY 2000 MILES VEHICLES JERKS WHEN TRYING TO ACCELERATE IN MOTION
Mfg Campaign: 11269508
Recall Date: Oct 19, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
SERVICE SHIFTER LIGHT ALWAYS ON IN MOTION AND IN PARK. BURNS 1 QT OF OIL EVERY 2000 MILES VEHICLES JERKS WHEN TRYING TO ACCELERATE IN MOTION
Corrective Action:
SERVICE SHIFTER LIGHT ALWAYS ON IN MOTION AND IN PARK. BURNS 1 QT OF OIL EVERY 2000 MILES VEHICLES JERKS WHEN TRYING TO ACCELERATE IN MOTION
Additional Notes:
SERVICE SHIFTER LIGHT ALWAYS ON IN MOTION AND IN PARK. BURNS 1 QT OF OIL EVERY 2000 MILES VEHICLES JERKS WHEN TRYING TO ACCELERATE IN MOTION
Mfg Campaign: 11269508
Recall Date: Oct 19, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
SERVICE SHIFTER LIGHT ALWAYS ON IN MOTION AND IN PARK. BURNS 1 QT OF OIL EVERY 2000 MILES VEHICLES JERKS WHEN TRYING TO ACCELERATE IN MOTION
Corrective Action:
SERVICE SHIFTER LIGHT ALWAYS ON IN MOTION AND IN PARK. BURNS 1 QT OF OIL EVERY 2000 MILES VEHICLES JERKS WHEN TRYING TO ACCELERATE IN MOTION
Additional Notes:
SERVICE SHIFTER LIGHT ALWAYS ON IN MOTION AND IN PARK. BURNS 1 QT OF OIL EVERY 2000 MILES VEHICLES JERKS WHEN TRYING TO ACCELERATE IN MOTION
Mfg Campaign: 11269508
Recall Date: Oct 19, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
WHILE DRIVING MY 2018 JEEP CHEROKEE A MESSAGE APPEARED ON THE DASH 'SERVICE SHIFTER' ALL LIGHTS ON THE SHIFTER THEN LIGHT UP RED THE 'PRNDL' THIS HAS HAPPENED MULTIPLE TIMES. THE VEHICLE SEEMS TO NOT SHIFT GEARS PROPERLY WHEN THIS HAPPENS. IT HAS BEEN CHECKED BY THE DEALER AND THE SHIFTER/ WIRING HARNESS NEED TO BE REPLACED. I WAS INFORMED THIS IS AN ONGOING ISSUE WITH MOST JEEPS IN THE LAST FEW YEARS AND NO RECALL HAS YET BEEN MADE, I HAVE ONLY OWNED THIS VEHICLE FOR 7 MONTHS AND AM VERY DISAPPOINTED THUS FAR. THIS BEING AN ONGOING ISSUE THAT JEEP IS AWARE OF I FEEL THAT SOME ACTION SHOULD BE MADE FOR THE CUSTOMER. I AM A LOYAL JEEP CUSTOMER BUT AFTER THIS ISSUE NOT BEING RESOLVED FOR YEARS I MAY NOT CONTINUE TO BE A LOYAL CUSTOMER AND GO ELSEWHERE TO PURCHASE MY NEXT VEHICLE. THIS FIRST OCCURRED ON SEPTEMBER 25,2019 AND HAS HAPPENED MULTIPLE TIMES SINCE THE FIRST OCCURRENCE.
Corrective Action:
WHILE DRIVING MY 2018 JEEP CHEROKEE A MESSAGE APPEARED ON THE DASH 'SERVICE SHIFTER' ALL LIGHTS ON THE SHIFTER THEN LIGHT UP RED THE 'PRNDL' THIS HAS HAPPENED MULTIPLE TIMES. THE VEHICLE SEEMS TO NOT SHIFT GEARS PROPERLY WHEN THIS HAPPENS. IT HAS BEEN CHECKED BY THE DEALER AND THE SHIFTER/ WIRING HARNESS NEED TO BE REPLACED. I WAS INFORMED THIS IS AN ONGOING ISSUE WITH MOST JEEPS IN THE LAST FEW YEARS AND NO RECALL HAS YET BEEN MADE, I HAVE ONLY OWNED THIS VEHICLE FOR 7 MONTHS AND AM VERY DISAPPOINTED THUS FAR. THIS BEING AN ONGOING ISSUE THAT JEEP IS AWARE OF I FEEL THAT SOME ACTION SHOULD BE MADE FOR THE CUSTOMER. I AM A LOYAL JEEP CUSTOMER BUT AFTER THIS ISSUE NOT BEING RESOLVED FOR YEARS I MAY NOT CONTINUE TO BE A LOYAL CUSTOMER AND GO ELSEWHERE TO PURCHASE MY NEXT VEHICLE. THIS FIRST OCCURRED ON SEPTEMBER 25,2019 AND HAS HAPPENED MULTIPLE TIMES SINCE THE FIRST OCCURRENCE.
Additional Notes:
WHILE DRIVING MY 2018 JEEP CHEROKEE A MESSAGE APPEARED ON THE DASH 'SERVICE SHIFTER' ALL LIGHTS ON THE SHIFTER THEN LIGHT UP RED THE 'PRNDL' THIS HAS HAPPENED MULTIPLE TIMES. THE VEHICLE SEEMS TO NOT SHIFT GEARS PROPERLY WHEN THIS HAPPENS. IT HAS BEEN CHECKED BY THE DEALER AND THE SHIFTER/ WIRING HARNESS NEED TO BE REPLACED. I WAS INFORMED THIS IS AN ONGOING ISSUE WITH MOST JEEPS IN THE LAST FEW YEARS AND NO RECALL HAS YET BEEN MADE, I HAVE ONLY OWNED THIS VEHICLE FOR 7 MONTHS AND AM VERY DISAPPOINTED THUS FAR. THIS BEING AN ONGOING ISSUE THAT JEEP IS AWARE OF I FEEL THAT SOME ACTION SHOULD BE MADE FOR THE CUSTOMER. I AM A LOYAL JEEP CUSTOMER BUT AFTER THIS ISSUE NOT BEING RESOLVED FOR YEARS I MAY NOT CONTINUE TO BE A LOYAL CUSTOMER AND GO ELSEWHERE TO PURCHASE MY NEXT VEHICLE. THIS FIRST OCCURRED ON SEPTEMBER 25,2019 AND HAS HAPPENED MULTIPLE TIMES SINCE THE FIRST OCCURRENCE.
Mfg Campaign: 11269119
Recall Date: Oct 17, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE DRIVING MY 2018 JEEP CHEROKEE A MESSAGE APPEARED ON THE DASH 'SERVICE SHIFTER' ALL LIGHTS ON THE SHIFTER THEN LIGHT UP RED THE 'PRNDL' THIS HAS HAPPENED MULTIPLE TIMES. THE VEHICLE SEEMS TO NOT SHIFT GEARS PROPERLY WHEN THIS HAPPENS. IT HAS BEEN CHECKED BY THE DEALER AND THE SHIFTER/ WIRING HARNESS NEED TO BE REPLACED. I WAS INFORMED THIS IS AN ONGOING ISSUE WITH MOST JEEPS IN THE LAST FEW YEARS AND NO RECALL HAS YET BEEN MADE, I HAVE ONLY OWNED THIS VEHICLE FOR 7 MONTHS AND AM VERY DISAPPOINTED THUS FAR. THIS BEING AN ONGOING ISSUE THAT JEEP IS AWARE OF I FEEL THAT SOME ACTION SHOULD BE MADE FOR THE CUSTOMER. I AM A LOYAL JEEP CUSTOMER BUT AFTER THIS ISSUE NOT BEING RESOLVED FOR YEARS I MAY NOT CONTINUE TO BE A LOYAL CUSTOMER AND GO ELSEWHERE TO PURCHASE MY NEXT VEHICLE. THIS FIRST OCCURRED ON SEPTEMBER 25,2019 AND HAS HAPPENED MULTIPLE TIMES SINCE THE FIRST OCCURRENCE.
Corrective Action:
WHILE DRIVING MY 2018 JEEP CHEROKEE A MESSAGE APPEARED ON THE DASH 'SERVICE SHIFTER' ALL LIGHTS ON THE SHIFTER THEN LIGHT UP RED THE 'PRNDL' THIS HAS HAPPENED MULTIPLE TIMES. THE VEHICLE SEEMS TO NOT SHIFT GEARS PROPERLY WHEN THIS HAPPENS. IT HAS BEEN CHECKED BY THE DEALER AND THE SHIFTER/ WIRING HARNESS NEED TO BE REPLACED. I WAS INFORMED THIS IS AN ONGOING ISSUE WITH MOST JEEPS IN THE LAST FEW YEARS AND NO RECALL HAS YET BEEN MADE, I HAVE ONLY OWNED THIS VEHICLE FOR 7 MONTHS AND AM VERY DISAPPOINTED THUS FAR. THIS BEING AN ONGOING ISSUE THAT JEEP IS AWARE OF I FEEL THAT SOME ACTION SHOULD BE MADE FOR THE CUSTOMER. I AM A LOYAL JEEP CUSTOMER BUT AFTER THIS ISSUE NOT BEING RESOLVED FOR YEARS I MAY NOT CONTINUE TO BE A LOYAL CUSTOMER AND GO ELSEWHERE TO PURCHASE MY NEXT VEHICLE. THIS FIRST OCCURRED ON SEPTEMBER 25,2019 AND HAS HAPPENED MULTIPLE TIMES SINCE THE FIRST OCCURRENCE.
Additional Notes:
WHILE DRIVING MY 2018 JEEP CHEROKEE A MESSAGE APPEARED ON THE DASH 'SERVICE SHIFTER' ALL LIGHTS ON THE SHIFTER THEN LIGHT UP RED THE 'PRNDL' THIS HAS HAPPENED MULTIPLE TIMES. THE VEHICLE SEEMS TO NOT SHIFT GEARS PROPERLY WHEN THIS HAPPENS. IT HAS BEEN CHECKED BY THE DEALER AND THE SHIFTER/ WIRING HARNESS NEED TO BE REPLACED. I WAS INFORMED THIS IS AN ONGOING ISSUE WITH MOST JEEPS IN THE LAST FEW YEARS AND NO RECALL HAS YET BEEN MADE, I HAVE ONLY OWNED THIS VEHICLE FOR 7 MONTHS AND AM VERY DISAPPOINTED THUS FAR. THIS BEING AN ONGOING ISSUE THAT JEEP IS AWARE OF I FEEL THAT SOME ACTION SHOULD BE MADE FOR THE CUSTOMER. I AM A LOYAL JEEP CUSTOMER BUT AFTER THIS ISSUE NOT BEING RESOLVED FOR YEARS I MAY NOT CONTINUE TO BE A LOYAL CUSTOMER AND GO ELSEWHERE TO PURCHASE MY NEXT VEHICLE. THIS FIRST OCCURRED ON SEPTEMBER 25,2019 AND HAS HAPPENED MULTIPLE TIMES SINCE THE FIRST OCCURRENCE.
Mfg Campaign: 11269119
Recall Date: Oct 17, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE DRIVING MY 2018 JEEP CHEROKEE A MESSAGE APPEARED ON THE DASH 'SERVICE SHIFTER' ALL LIGHTS ON THE SHIFTER THEN LIGHT UP RED THE 'PRNDL' THIS HAS HAPPENED MULTIPLE TIMES. THE VEHICLE SEEMS TO NOT SHIFT GEARS PROPERLY WHEN THIS HAPPENS. IT HAS BEEN CHECKED BY THE DEALER AND THE SHIFTER/ WIRING HARNESS NEED TO BE REPLACED. I WAS INFORMED THIS IS AN ONGOING ISSUE WITH MOST JEEPS IN THE LAST FEW YEARS AND NO RECALL HAS YET BEEN MADE, I HAVE ONLY OWNED THIS VEHICLE FOR 7 MONTHS AND AM VERY DISAPPOINTED THUS FAR. THIS BEING AN ONGOING ISSUE THAT JEEP IS AWARE OF I FEEL THAT SOME ACTION SHOULD BE MADE FOR THE CUSTOMER. I AM A LOYAL JEEP CUSTOMER BUT AFTER THIS ISSUE NOT BEING RESOLVED FOR YEARS I MAY NOT CONTINUE TO BE A LOYAL CUSTOMER AND GO ELSEWHERE TO PURCHASE MY NEXT VEHICLE. THIS FIRST OCCURRED ON SEPTEMBER 25,2019 AND HAS HAPPENED MULTIPLE TIMES SINCE THE FIRST OCCURRENCE.
Corrective Action:
WHILE DRIVING MY 2018 JEEP CHEROKEE A MESSAGE APPEARED ON THE DASH 'SERVICE SHIFTER' ALL LIGHTS ON THE SHIFTER THEN LIGHT UP RED THE 'PRNDL' THIS HAS HAPPENED MULTIPLE TIMES. THE VEHICLE SEEMS TO NOT SHIFT GEARS PROPERLY WHEN THIS HAPPENS. IT HAS BEEN CHECKED BY THE DEALER AND THE SHIFTER/ WIRING HARNESS NEED TO BE REPLACED. I WAS INFORMED THIS IS AN ONGOING ISSUE WITH MOST JEEPS IN THE LAST FEW YEARS AND NO RECALL HAS YET BEEN MADE, I HAVE ONLY OWNED THIS VEHICLE FOR 7 MONTHS AND AM VERY DISAPPOINTED THUS FAR. THIS BEING AN ONGOING ISSUE THAT JEEP IS AWARE OF I FEEL THAT SOME ACTION SHOULD BE MADE FOR THE CUSTOMER. I AM A LOYAL JEEP CUSTOMER BUT AFTER THIS ISSUE NOT BEING RESOLVED FOR YEARS I MAY NOT CONTINUE TO BE A LOYAL CUSTOMER AND GO ELSEWHERE TO PURCHASE MY NEXT VEHICLE. THIS FIRST OCCURRED ON SEPTEMBER 25,2019 AND HAS HAPPENED MULTIPLE TIMES SINCE THE FIRST OCCURRENCE.
Additional Notes:
WHILE DRIVING MY 2018 JEEP CHEROKEE A MESSAGE APPEARED ON THE DASH 'SERVICE SHIFTER' ALL LIGHTS ON THE SHIFTER THEN LIGHT UP RED THE 'PRNDL' THIS HAS HAPPENED MULTIPLE TIMES. THE VEHICLE SEEMS TO NOT SHIFT GEARS PROPERLY WHEN THIS HAPPENS. IT HAS BEEN CHECKED BY THE DEALER AND THE SHIFTER/ WIRING HARNESS NEED TO BE REPLACED. I WAS INFORMED THIS IS AN ONGOING ISSUE WITH MOST JEEPS IN THE LAST FEW YEARS AND NO RECALL HAS YET BEEN MADE, I HAVE ONLY OWNED THIS VEHICLE FOR 7 MONTHS AND AM VERY DISAPPOINTED THUS FAR. THIS BEING AN ONGOING ISSUE THAT JEEP IS AWARE OF I FEEL THAT SOME ACTION SHOULD BE MADE FOR THE CUSTOMER. I AM A LOYAL JEEP CUSTOMER BUT AFTER THIS ISSUE NOT BEING RESOLVED FOR YEARS I MAY NOT CONTINUE TO BE A LOYAL CUSTOMER AND GO ELSEWHERE TO PURCHASE MY NEXT VEHICLE. THIS FIRST OCCURRED ON SEPTEMBER 25,2019 AND HAS HAPPENED MULTIPLE TIMES SINCE THE FIRST OCCURRENCE.
Mfg Campaign: 11269119
Recall Date: Oct 17, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
STARTING ISSUES BATTERY WILL NOT STAY CHARGED NO HELP FROM DEALERSHIP .OR ROADSIDE ASSISTANCE
Corrective Action:
STARTING ISSUES BATTERY WILL NOT STAY CHARGED NO HELP FROM DEALERSHIP .OR ROADSIDE ASSISTANCE
Additional Notes:
STARTING ISSUES BATTERY WILL NOT STAY CHARGED NO HELP FROM DEALERSHIP .OR ROADSIDE ASSISTANCE
Mfg Campaign: 11268429
Recall Date: Oct 15, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
STARTING ISSUES BATTERY WILL NOT STAY CHARGED NO HELP FROM DEALERSHIP .OR ROADSIDE ASSISTANCE
Corrective Action:
STARTING ISSUES BATTERY WILL NOT STAY CHARGED NO HELP FROM DEALERSHIP .OR ROADSIDE ASSISTANCE
Additional Notes:
STARTING ISSUES BATTERY WILL NOT STAY CHARGED NO HELP FROM DEALERSHIP .OR ROADSIDE ASSISTANCE
Mfg Campaign: 11268429
Recall Date: Oct 15, 2019
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
STARTING ISSUES BATTERY WILL NOT STAY CHARGED NO HELP FROM DEALERSHIP .OR ROADSIDE ASSISTANCE
Corrective Action:
STARTING ISSUES BATTERY WILL NOT STAY CHARGED NO HELP FROM DEALERSHIP .OR ROADSIDE ASSISTANCE
Additional Notes:
STARTING ISSUES BATTERY WILL NOT STAY CHARGED NO HELP FROM DEALERSHIP .OR ROADSIDE ASSISTANCE
Mfg Campaign: 11268429
Recall Date: Oct 15, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
AFTER LESS THAN 1 YEAR OLD GETTING A SERVICE SHIFTER MESSAGE ON START UP. IT WOULD GO AWAY WHEN I TURNED ENGINE OFF AND ON BUT NOTE WON'T DO AWAY. CARE LESS THAN A YEAR OLD BUT JUST OUT OF WENT DUE TO MILAGE.
Corrective Action:
AFTER LESS THAN 1 YEAR OLD GETTING A SERVICE SHIFTER MESSAGE ON START UP. IT WOULD GO AWAY WHEN I TURNED ENGINE OFF AND ON BUT NOTE WON'T DO AWAY. CARE LESS THAN A YEAR OLD BUT JUST OUT OF WENT DUE TO MILAGE.
Additional Notes:
AFTER LESS THAN 1 YEAR OLD GETTING A SERVICE SHIFTER MESSAGE ON START UP. IT WOULD GO AWAY WHEN I TURNED ENGINE OFF AND ON BUT NOTE WON'T DO AWAY. CARE LESS THAN A YEAR OLD BUT JUST OUT OF WENT DUE TO MILAGE.
Mfg Campaign: 11268372
Recall Date: Oct 14, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I HAVE A LITTLE OVER 13300 MILES ON MY JEEP AS I WENT TO PARK MY CAR I NOTICED THE SERVICE SHIFTER LIGHT WAS ON AS WELL AS PARK, REVERSE, NEUTRAL, AND DRIVE WERE ALL LIT UP ON THE SHIFTER WHEN I LOOKED THIS UP ON GOOGLE THERE WHERE A NUMBER OF COMPLAINS MY JEEP IS STILL BRAND NEW I SHOULD NOT BE HAVING THIS PROBLEM! I DID NOT TURN IT BACK ON TO SEE IF IT WENT AWAY I PLAN ON TAKING IT TO A DEALERSHIP FIRST THING IN THE MORNING. I ALSO BOUGHT IT WHEN IT ONLY HAD 5 MILES ON IT NO REASON AT ALL FOR THIS TO HAPPEN THEREFORE SHOULD BE A RECALL!
Corrective Action:
I HAVE A LITTLE OVER 13300 MILES ON MY JEEP AS I WENT TO PARK MY CAR I NOTICED THE SERVICE SHIFTER LIGHT WAS ON AS WELL AS PARK, REVERSE, NEUTRAL, AND DRIVE WERE ALL LIT UP ON THE SHIFTER WHEN I LOOKED THIS UP ON GOOGLE THERE WHERE A NUMBER OF COMPLAINS MY JEEP IS STILL BRAND NEW I SHOULD NOT BE HAVING THIS PROBLEM! I DID NOT TURN IT BACK ON TO SEE IF IT WENT AWAY I PLAN ON TAKING IT TO A DEALERSHIP FIRST THING IN THE MORNING. I ALSO BOUGHT IT WHEN IT ONLY HAD 5 MILES ON IT NO REASON AT ALL FOR THIS TO HAPPEN THEREFORE SHOULD BE A RECALL!
Additional Notes:
I HAVE A LITTLE OVER 13300 MILES ON MY JEEP AS I WENT TO PARK MY CAR I NOTICED THE SERVICE SHIFTER LIGHT WAS ON AS WELL AS PARK, REVERSE, NEUTRAL, AND DRIVE WERE ALL LIT UP ON THE SHIFTER WHEN I LOOKED THIS UP ON GOOGLE THERE WHERE A NUMBER OF COMPLAINS MY JEEP IS STILL BRAND NEW I SHOULD NOT BE HAVING THIS PROBLEM! I DID NOT TURN IT BACK ON TO SEE IF IT WENT AWAY I PLAN ON TAKING IT TO A DEALERSHIP FIRST THING IN THE MORNING. I ALSO BOUGHT IT WHEN IT ONLY HAD 5 MILES ON IT NO REASON AT ALL FOR THIS TO HAPPEN THEREFORE SHOULD BE A RECALL!
Mfg Campaign: 11268230
Recall Date: Oct 13, 2019
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
MY VEHICLE WAS HIT WITH DIRECT IMPACT ON FRONT OF VEHICLE AND DRIVERS SIDE AND NO AIRBAGS DEPLOYED. BOTH VEHICLES INVOLVED WHERE IN MOTION
Corrective Action:
MY VEHICLE WAS HIT WITH DIRECT IMPACT ON FRONT OF VEHICLE AND DRIVERS SIDE AND NO AIRBAGS DEPLOYED. BOTH VEHICLES INVOLVED WHERE IN MOTION
Additional Notes:
MY VEHICLE WAS HIT WITH DIRECT IMPACT ON FRONT OF VEHICLE AND DRIVERS SIDE AND NO AIRBAGS DEPLOYED. BOTH VEHICLES INVOLVED WHERE IN MOTION
Mfg Campaign: 11268077
Recall Date: Oct 12, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2018 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE SERVICE SHIFTER WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO MENTIONED THAT THE GEAR SELECTORS ILLUMINATED RED. THE VEHICLE WAS TAKEN TO GOSSETT CHRYSLER DODGE JEEP RAM (1901 COVINGTON PIKE, MEMPHIS, TN 38128, (901) 388-8989) WHERE THE BEZEL WAS REPLACED, BUT THE FAILURE OCCURRED TWICE AFTER THE REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SCHEDULED AN APPOINTMENT WITH THE DEALER. THE FAILURE MILEAGE WAS UNKNOWN.
Corrective Action:
TL* THE CONTACT OWNS A 2018 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE SERVICE SHIFTER WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO MENTIONED THAT THE GEAR SELECTORS ILLUMINATED RED. THE VEHICLE WAS TAKEN TO GOSSETT CHRYSLER DODGE JEEP RAM (1901 COVINGTON PIKE, MEMPHIS, TN 38128, (901) 388-8989) WHERE THE BEZEL WAS REPLACED, BUT THE FAILURE OCCURRED TWICE AFTER THE REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SCHEDULED AN APPOINTMENT WITH THE DEALER. THE FAILURE MILEAGE WAS UNKNOWN.
Additional Notes:
TL* THE CONTACT OWNS A 2018 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE SERVICE SHIFTER WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO MENTIONED THAT THE GEAR SELECTORS ILLUMINATED RED. THE VEHICLE WAS TAKEN TO GOSSETT CHRYSLER DODGE JEEP RAM (1901 COVINGTON PIKE, MEMPHIS, TN 38128, (901) 388-8989) WHERE THE BEZEL WAS REPLACED, BUT THE FAILURE OCCURRED TWICE AFTER THE REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SCHEDULED AN APPOINTMENT WITH THE DEALER. THE FAILURE MILEAGE WAS UNKNOWN.
Mfg Campaign: 11267762
Recall Date: Oct 10, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
STARTING AT 25K MILES, THE VEHICLE STARTED TO BURN THROUGH OIL EVEN BEFORE THE NEXT OIL CHANGE. THE MANUAL STATES TO GO OFF THE OIL SYSTEM LIGHT, DEALERS SAY DIFFERENT. OIL HAD 14% LEFT, BUT THE CAR KEPT SHUTTING OFF WHILE DRIVING ON THE HIGHWAY. WENT TO DEALER, CAR BURNED THROUGH ALL THE OIL. THEY REFUSED TO CHECK FOR ENGINE DAMAGE AND FORCE ME TO PAY FOR A FULL OIL CHANGE. STATED BY THE DEALER, ITS A KNOWN ISSUE WITH JEEP AND THERE IS NO FIX FOR IT. NOW AT 33K, CHECK ENGINE LIGHT CAME ON, CYLINDER 4 MISFIRE. COIL PACK NEEDS REPLACED. THIS IS A TSB THAT WAS POSTED AT DEALERS BUT NOT GIVEN TO CONSUMERS. ALSO AIRBAG CONNECTION UNDER DRIVER SEAT COMES LOOSE AND CAUSES WARNING LIGHTS TO SERVICE AIRBAG. 10K MILES. DEALER SAID TO PLUG BACK IN AND JUST KEEP DEALING WITH IT.
Corrective Action:
STARTING AT 25K MILES, THE VEHICLE STARTED TO BURN THROUGH OIL EVEN BEFORE THE NEXT OIL CHANGE. THE MANUAL STATES TO GO OFF THE OIL SYSTEM LIGHT, DEALERS SAY DIFFERENT. OIL HAD 14% LEFT, BUT THE CAR KEPT SHUTTING OFF WHILE DRIVING ON THE HIGHWAY. WENT TO DEALER, CAR BURNED THROUGH ALL THE OIL. THEY REFUSED TO CHECK FOR ENGINE DAMAGE AND FORCE ME TO PAY FOR A FULL OIL CHANGE. STATED BY THE DEALER, ITS A KNOWN ISSUE WITH JEEP AND THERE IS NO FIX FOR IT. NOW AT 33K, CHECK ENGINE LIGHT CAME ON, CYLINDER 4 MISFIRE. COIL PACK NEEDS REPLACED. THIS IS A TSB THAT WAS POSTED AT DEALERS BUT NOT GIVEN TO CONSUMERS. ALSO AIRBAG CONNECTION UNDER DRIVER SEAT COMES LOOSE AND CAUSES WARNING LIGHTS TO SERVICE AIRBAG. 10K MILES. DEALER SAID TO PLUG BACK IN AND JUST KEEP DEALING WITH IT.
Additional Notes:
STARTING AT 25K MILES, THE VEHICLE STARTED TO BURN THROUGH OIL EVEN BEFORE THE NEXT OIL CHANGE. THE MANUAL STATES TO GO OFF THE OIL SYSTEM LIGHT, DEALERS SAY DIFFERENT. OIL HAD 14% LEFT, BUT THE CAR KEPT SHUTTING OFF WHILE DRIVING ON THE HIGHWAY. WENT TO DEALER, CAR BURNED THROUGH ALL THE OIL. THEY REFUSED TO CHECK FOR ENGINE DAMAGE AND FORCE ME TO PAY FOR A FULL OIL CHANGE. STATED BY THE DEALER, ITS A KNOWN ISSUE WITH JEEP AND THERE IS NO FIX FOR IT. NOW AT 33K, CHECK ENGINE LIGHT CAME ON, CYLINDER 4 MISFIRE. COIL PACK NEEDS REPLACED. THIS IS A TSB THAT WAS POSTED AT DEALERS BUT NOT GIVEN TO CONSUMERS. ALSO AIRBAG CONNECTION UNDER DRIVER SEAT COMES LOOSE AND CAUSES WARNING LIGHTS TO SERVICE AIRBAG. 10K MILES. DEALER SAID TO PLUG BACK IN AND JUST KEEP DEALING WITH IT.
Mfg Campaign: 11267328
Recall Date: Oct 9, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
STARTING AT 25K MILES, THE VEHICLE STARTED TO BURN THROUGH OIL EVEN BEFORE THE NEXT OIL CHANGE. THE MANUAL STATES TO GO OFF THE OIL SYSTEM LIGHT, DEALERS SAY DIFFERENT. OIL HAD 14% LEFT, BUT THE CAR KEPT SHUTTING OFF WHILE DRIVING ON THE HIGHWAY. WENT TO DEALER, CAR BURNED THROUGH ALL THE OIL. THEY REFUSED TO CHECK FOR ENGINE DAMAGE AND FORCE ME TO PAY FOR A FULL OIL CHANGE. STATED BY THE DEALER, ITS A KNOWN ISSUE WITH JEEP AND THERE IS NO FIX FOR IT. NOW AT 33K, CHECK ENGINE LIGHT CAME ON, CYLINDER 4 MISFIRE. COIL PACK NEEDS REPLACED. THIS IS A TSB THAT WAS POSTED AT DEALERS BUT NOT GIVEN TO CONSUMERS. ALSO AIRBAG CONNECTION UNDER DRIVER SEAT COMES LOOSE AND CAUSES WARNING LIGHTS TO SERVICE AIRBAG. 10K MILES. DEALER SAID TO PLUG BACK IN AND JUST KEEP DEALING WITH IT.
Corrective Action:
STARTING AT 25K MILES, THE VEHICLE STARTED TO BURN THROUGH OIL EVEN BEFORE THE NEXT OIL CHANGE. THE MANUAL STATES TO GO OFF THE OIL SYSTEM LIGHT, DEALERS SAY DIFFERENT. OIL HAD 14% LEFT, BUT THE CAR KEPT SHUTTING OFF WHILE DRIVING ON THE HIGHWAY. WENT TO DEALER, CAR BURNED THROUGH ALL THE OIL. THEY REFUSED TO CHECK FOR ENGINE DAMAGE AND FORCE ME TO PAY FOR A FULL OIL CHANGE. STATED BY THE DEALER, ITS A KNOWN ISSUE WITH JEEP AND THERE IS NO FIX FOR IT. NOW AT 33K, CHECK ENGINE LIGHT CAME ON, CYLINDER 4 MISFIRE. COIL PACK NEEDS REPLACED. THIS IS A TSB THAT WAS POSTED AT DEALERS BUT NOT GIVEN TO CONSUMERS. ALSO AIRBAG CONNECTION UNDER DRIVER SEAT COMES LOOSE AND CAUSES WARNING LIGHTS TO SERVICE AIRBAG. 10K MILES. DEALER SAID TO PLUG BACK IN AND JUST KEEP DEALING WITH IT.
Additional Notes:
STARTING AT 25K MILES, THE VEHICLE STARTED TO BURN THROUGH OIL EVEN BEFORE THE NEXT OIL CHANGE. THE MANUAL STATES TO GO OFF THE OIL SYSTEM LIGHT, DEALERS SAY DIFFERENT. OIL HAD 14% LEFT, BUT THE CAR KEPT SHUTTING OFF WHILE DRIVING ON THE HIGHWAY. WENT TO DEALER, CAR BURNED THROUGH ALL THE OIL. THEY REFUSED TO CHECK FOR ENGINE DAMAGE AND FORCE ME TO PAY FOR A FULL OIL CHANGE. STATED BY THE DEALER, ITS A KNOWN ISSUE WITH JEEP AND THERE IS NO FIX FOR IT. NOW AT 33K, CHECK ENGINE LIGHT CAME ON, CYLINDER 4 MISFIRE. COIL PACK NEEDS REPLACED. THIS IS A TSB THAT WAS POSTED AT DEALERS BUT NOT GIVEN TO CONSUMERS. ALSO AIRBAG CONNECTION UNDER DRIVER SEAT COMES LOOSE AND CAUSES WARNING LIGHTS TO SERVICE AIRBAG. 10K MILES. DEALER SAID TO PLUG BACK IN AND JUST KEEP DEALING WITH IT.
Mfg Campaign: 11267328
Recall Date: Oct 9, 2019
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