Complaints & Recalls
Official Safety Recalls - Important!
10 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 01C
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee all-wheel-drive vehicles. The bearing cage for the right front halfshaft assembly may not have been properly heat treated, possibly resulting in the bearing cage breaking and a potential halfshaft assembly failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U78
Recall Date: Jul 26, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee vehicles equipped with a 2.4L engine. These vehicles may have been manufactured with a fuel tube that may leak fuel into the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U39
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee and Compass vehicles equipped with 2.4L engines. The engines may have a cracked oil pump housing that can result in oil pump failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T65
Recall Date: Oct 24, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Cherokee vehicles. The tire and rim size information required to be on the Certification label was omitted during manufacturing, which may result in an incorrect tire and rim combination being installed on the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T53
Recall Date: Aug 31, 2017
Consumer Complaints
882 ComplaintsChrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
STARTING AT 25K MILES, THE VEHICLE STARTED TO BURN THROUGH OIL EVEN BEFORE THE NEXT OIL CHANGE. THE MANUAL STATES TO GO OFF THE OIL SYSTEM LIGHT, DEALERS SAY DIFFERENT. OIL HAD 14% LEFT, BUT THE CAR KEPT SHUTTING OFF WHILE DRIVING ON THE HIGHWAY. WENT TO DEALER, CAR BURNED THROUGH ALL THE OIL. THEY REFUSED TO CHECK FOR ENGINE DAMAGE AND FORCE ME TO PAY FOR A FULL OIL CHANGE. STATED BY THE DEALER, ITS A KNOWN ISSUE WITH JEEP AND THERE IS NO FIX FOR IT. NOW AT 33K, CHECK ENGINE LIGHT CAME ON, CYLINDER 4 MISFIRE. COIL PACK NEEDS REPLACED. THIS IS A TSB THAT WAS POSTED AT DEALERS BUT NOT GIVEN TO CONSUMERS. ALSO AIRBAG CONNECTION UNDER DRIVER SEAT COMES LOOSE AND CAUSES WARNING LIGHTS TO SERVICE AIRBAG. 10K MILES. DEALER SAID TO PLUG BACK IN AND JUST KEEP DEALING WITH IT.
Corrective Action:
STARTING AT 25K MILES, THE VEHICLE STARTED TO BURN THROUGH OIL EVEN BEFORE THE NEXT OIL CHANGE. THE MANUAL STATES TO GO OFF THE OIL SYSTEM LIGHT, DEALERS SAY DIFFERENT. OIL HAD 14% LEFT, BUT THE CAR KEPT SHUTTING OFF WHILE DRIVING ON THE HIGHWAY. WENT TO DEALER, CAR BURNED THROUGH ALL THE OIL. THEY REFUSED TO CHECK FOR ENGINE DAMAGE AND FORCE ME TO PAY FOR A FULL OIL CHANGE. STATED BY THE DEALER, ITS A KNOWN ISSUE WITH JEEP AND THERE IS NO FIX FOR IT. NOW AT 33K, CHECK ENGINE LIGHT CAME ON, CYLINDER 4 MISFIRE. COIL PACK NEEDS REPLACED. THIS IS A TSB THAT WAS POSTED AT DEALERS BUT NOT GIVEN TO CONSUMERS. ALSO AIRBAG CONNECTION UNDER DRIVER SEAT COMES LOOSE AND CAUSES WARNING LIGHTS TO SERVICE AIRBAG. 10K MILES. DEALER SAID TO PLUG BACK IN AND JUST KEEP DEALING WITH IT.
Additional Notes:
STARTING AT 25K MILES, THE VEHICLE STARTED TO BURN THROUGH OIL EVEN BEFORE THE NEXT OIL CHANGE. THE MANUAL STATES TO GO OFF THE OIL SYSTEM LIGHT, DEALERS SAY DIFFERENT. OIL HAD 14% LEFT, BUT THE CAR KEPT SHUTTING OFF WHILE DRIVING ON THE HIGHWAY. WENT TO DEALER, CAR BURNED THROUGH ALL THE OIL. THEY REFUSED TO CHECK FOR ENGINE DAMAGE AND FORCE ME TO PAY FOR A FULL OIL CHANGE. STATED BY THE DEALER, ITS A KNOWN ISSUE WITH JEEP AND THERE IS NO FIX FOR IT. NOW AT 33K, CHECK ENGINE LIGHT CAME ON, CYLINDER 4 MISFIRE. COIL PACK NEEDS REPLACED. THIS IS A TSB THAT WAS POSTED AT DEALERS BUT NOT GIVEN TO CONSUMERS. ALSO AIRBAG CONNECTION UNDER DRIVER SEAT COMES LOOSE AND CAUSES WARNING LIGHTS TO SERVICE AIRBAG. 10K MILES. DEALER SAID TO PLUG BACK IN AND JUST KEEP DEALING WITH IT.
Mfg Campaign: 11267328
Recall Date: Oct 9, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE SERVICE SHIFTER LIGHT HAS GONE OFF TURNING ON ALL LIGHTS ON THE GEAR RED. EVER SINCE IT CAME UP IT WILL KEEP COMING UP.
Corrective Action:
THE SERVICE SHIFTER LIGHT HAS GONE OFF TURNING ON ALL LIGHTS ON THE GEAR RED. EVER SINCE IT CAME UP IT WILL KEEP COMING UP.
Additional Notes:
THE SERVICE SHIFTER LIGHT HAS GONE OFF TURNING ON ALL LIGHTS ON THE GEAR RED. EVER SINCE IT CAME UP IT WILL KEEP COMING UP.
Mfg Campaign: 11266635
Recall Date: Oct 6, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
SERVICE SHIFTER ON CAR DISPLAY
Corrective Action:
SERVICE SHIFTER ON CAR DISPLAY
Additional Notes:
SERVICE SHIFTER ON CAR DISPLAY
Mfg Campaign: 11258937
Recall Date: Sep 30, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
SERVICE SHIFTER ON CAR DISPLAY
Corrective Action:
SERVICE SHIFTER ON CAR DISPLAY
Additional Notes:
SERVICE SHIFTER ON CAR DISPLAY
Mfg Campaign: 11258937
Recall Date: Sep 30, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
STARTED CAR AND PUT INTO DRIVE. STARTED DRIVING SERVICE SHIFTER CAME UP. ALL THE LIGHTS IN MY SHIFTER LIT UP.
Corrective Action:
STARTED CAR AND PUT INTO DRIVE. STARTED DRIVING SERVICE SHIFTER CAME UP. ALL THE LIGHTS IN MY SHIFTER LIT UP.
Additional Notes:
STARTED CAR AND PUT INTO DRIVE. STARTED DRIVING SERVICE SHIFTER CAME UP. ALL THE LIGHTS IN MY SHIFTER LIT UP.
Mfg Campaign: 11258393
Recall Date: Sep 26, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
STARTED CAR AND PUT INTO DRIVE. STARTED DRIVING SERVICE SHIFTER CAME UP. ALL THE LIGHTS IN MY SHIFTER LIT UP.
Corrective Action:
STARTED CAR AND PUT INTO DRIVE. STARTED DRIVING SERVICE SHIFTER CAME UP. ALL THE LIGHTS IN MY SHIFTER LIT UP.
Additional Notes:
STARTED CAR AND PUT INTO DRIVE. STARTED DRIVING SERVICE SHIFTER CAME UP. ALL THE LIGHTS IN MY SHIFTER LIT UP.
Mfg Campaign: 11258393
Recall Date: Sep 26, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
SINCE ABOUT 18K MILES ON VEHICLE I HAVE BEEN REPORTING ISSUES WITH THE SHIFTING, TRANSMISSION. NOW THAT THE VEHICLE IS NOT UNDER WARRANTY THEY SUDDENLY THINK THEY KNOW WHAT WILL FIX IT. BUT I NOW HAVE TO PAY ALMOST $800 TO GET IT FIXED.
Corrective Action:
SINCE ABOUT 18K MILES ON VEHICLE I HAVE BEEN REPORTING ISSUES WITH THE SHIFTING, TRANSMISSION. NOW THAT THE VEHICLE IS NOT UNDER WARRANTY THEY SUDDENLY THINK THEY KNOW WHAT WILL FIX IT. BUT I NOW HAVE TO PAY ALMOST $800 TO GET IT FIXED.
Additional Notes:
SINCE ABOUT 18K MILES ON VEHICLE I HAVE BEEN REPORTING ISSUES WITH THE SHIFTING, TRANSMISSION. NOW THAT THE VEHICLE IS NOT UNDER WARRANTY THEY SUDDENLY THINK THEY KNOW WHAT WILL FIX IT. BUT I NOW HAVE TO PAY ALMOST $800 TO GET IT FIXED.
Mfg Campaign: 11257668
Recall Date: Sep 24, 2019
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
SINCE ABOUT 18K MILES ON VEHICLE I HAVE BEEN REPORTING ISSUES WITH THE SHIFTING, TRANSMISSION. NOW THAT THE VEHICLE IS NOT UNDER WARRANTY THEY SUDDENLY THINK THEY KNOW WHAT WILL FIX IT. BUT I NOW HAVE TO PAY ALMOST $800 TO GET IT FIXED.
Corrective Action:
SINCE ABOUT 18K MILES ON VEHICLE I HAVE BEEN REPORTING ISSUES WITH THE SHIFTING, TRANSMISSION. NOW THAT THE VEHICLE IS NOT UNDER WARRANTY THEY SUDDENLY THINK THEY KNOW WHAT WILL FIX IT. BUT I NOW HAVE TO PAY ALMOST $800 TO GET IT FIXED.
Additional Notes:
SINCE ABOUT 18K MILES ON VEHICLE I HAVE BEEN REPORTING ISSUES WITH THE SHIFTING, TRANSMISSION. NOW THAT THE VEHICLE IS NOT UNDER WARRANTY THEY SUDDENLY THINK THEY KNOW WHAT WILL FIX IT. BUT I NOW HAVE TO PAY ALMOST $800 TO GET IT FIXED.
Mfg Campaign: 11257668
Recall Date: Sep 24, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
SINCE ABOUT 18K MILES ON VEHICLE I HAVE BEEN REPORTING ISSUES WITH THE SHIFTING, TRANSMISSION. NOW THAT THE VEHICLE IS NOT UNDER WARRANTY THEY SUDDENLY THINK THEY KNOW WHAT WILL FIX IT. BUT I NOW HAVE TO PAY ALMOST $800 TO GET IT FIXED.
Corrective Action:
SINCE ABOUT 18K MILES ON VEHICLE I HAVE BEEN REPORTING ISSUES WITH THE SHIFTING, TRANSMISSION. NOW THAT THE VEHICLE IS NOT UNDER WARRANTY THEY SUDDENLY THINK THEY KNOW WHAT WILL FIX IT. BUT I NOW HAVE TO PAY ALMOST $800 TO GET IT FIXED.
Additional Notes:
SINCE ABOUT 18K MILES ON VEHICLE I HAVE BEEN REPORTING ISSUES WITH THE SHIFTING, TRANSMISSION. NOW THAT THE VEHICLE IS NOT UNDER WARRANTY THEY SUDDENLY THINK THEY KNOW WHAT WILL FIX IT. BUT I NOW HAVE TO PAY ALMOST $800 TO GET IT FIXED.
Mfg Campaign: 11257668
Recall Date: Sep 24, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
SERVICE SHIFTER LIGHT CAME ON IN MY 2018 JEEP CHEROKEE ONLY HAD 9 MILES WHEN PURCHASED... THIS HAPPENED WHEN SITTING IN DRIVE THRU AT DUNKIN' DONUTS THIS MORNING
Corrective Action:
SERVICE SHIFTER LIGHT CAME ON IN MY 2018 JEEP CHEROKEE ONLY HAD 9 MILES WHEN PURCHASED... THIS HAPPENED WHEN SITTING IN DRIVE THRU AT DUNKIN' DONUTS THIS MORNING
Additional Notes:
SERVICE SHIFTER LIGHT CAME ON IN MY 2018 JEEP CHEROKEE ONLY HAD 9 MILES WHEN PURCHASED... THIS HAPPENED WHEN SITTING IN DRIVE THRU AT DUNKIN' DONUTS THIS MORNING
Mfg Campaign: 11256847
Recall Date: Sep 20, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
MY VEHICLE WAS IN MOTION. I WAS DRIVING DOWN THE CITY STREET AND SUDDENLY A MEAASGE APPEARED ON MY SCREEN 'SERVICE SHIFTER' AND THE JEEP BEGAN TO JERK. THE LIGHTS ON EACH GEAR TURNED RED. WHEN I GOT TO A PLACE TO PARK. I CUT THE JEEP OFF AND TURNED IT BACK ON. I THEN RECEIVED A MESSAGE WHEN I PUT THE JEEP IN DRIVE TO VERIFY IF IT WOULD DRIVE AND I RECEIVED ANOTHER MESSAGE STATING 'SHIFT TO PARK'. THE JEEP BEGAN TO JERK AGAIN. I'VE HAD THIS JEEP FOR ONE YEAR EXACTLY BOUGHT IT WITH ONLY ABOUT 3,000 MILES ON IT AND WITHIN 3 MONTHS IT COMPLETELY STOPPED ON ME IN THE MIDDLE OF THE ROAD. THE CAR WOULD NOT DRIVE AT ALL. I HAD TO GET IT TOWED TO THE DEARLERSHIP WHERE IT WAS AN ISSUE WITH THE ENGINE AND OIL THAT HAD TO BE FIXED AND TOOK ALMOST 2 WEEKS. THIS JEEP HAS ALL TYPE OF PROBLEMS AND NEEDS TO BE RECALLED
Corrective Action:
MY VEHICLE WAS IN MOTION. I WAS DRIVING DOWN THE CITY STREET AND SUDDENLY A MEAASGE APPEARED ON MY SCREEN 'SERVICE SHIFTER' AND THE JEEP BEGAN TO JERK. THE LIGHTS ON EACH GEAR TURNED RED. WHEN I GOT TO A PLACE TO PARK. I CUT THE JEEP OFF AND TURNED IT BACK ON. I THEN RECEIVED A MESSAGE WHEN I PUT THE JEEP IN DRIVE TO VERIFY IF IT WOULD DRIVE AND I RECEIVED ANOTHER MESSAGE STATING 'SHIFT TO PARK'. THE JEEP BEGAN TO JERK AGAIN. I'VE HAD THIS JEEP FOR ONE YEAR EXACTLY BOUGHT IT WITH ONLY ABOUT 3,000 MILES ON IT AND WITHIN 3 MONTHS IT COMPLETELY STOPPED ON ME IN THE MIDDLE OF THE ROAD. THE CAR WOULD NOT DRIVE AT ALL. I HAD TO GET IT TOWED TO THE DEARLERSHIP WHERE IT WAS AN ISSUE WITH THE ENGINE AND OIL THAT HAD TO BE FIXED AND TOOK ALMOST 2 WEEKS. THIS JEEP HAS ALL TYPE OF PROBLEMS AND NEEDS TO BE RECALLED
Additional Notes:
MY VEHICLE WAS IN MOTION. I WAS DRIVING DOWN THE CITY STREET AND SUDDENLY A MEAASGE APPEARED ON MY SCREEN 'SERVICE SHIFTER' AND THE JEEP BEGAN TO JERK. THE LIGHTS ON EACH GEAR TURNED RED. WHEN I GOT TO A PLACE TO PARK. I CUT THE JEEP OFF AND TURNED IT BACK ON. I THEN RECEIVED A MESSAGE WHEN I PUT THE JEEP IN DRIVE TO VERIFY IF IT WOULD DRIVE AND I RECEIVED ANOTHER MESSAGE STATING 'SHIFT TO PARK'. THE JEEP BEGAN TO JERK AGAIN. I'VE HAD THIS JEEP FOR ONE YEAR EXACTLY BOUGHT IT WITH ONLY ABOUT 3,000 MILES ON IT AND WITHIN 3 MONTHS IT COMPLETELY STOPPED ON ME IN THE MIDDLE OF THE ROAD. THE CAR WOULD NOT DRIVE AT ALL. I HAD TO GET IT TOWED TO THE DEARLERSHIP WHERE IT WAS AN ISSUE WITH THE ENGINE AND OIL THAT HAD TO BE FIXED AND TOOK ALMOST 2 WEEKS. THIS JEEP HAS ALL TYPE OF PROBLEMS AND NEEDS TO BE RECALLED
Mfg Campaign: 11256320
Recall Date: Sep 18, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
MY VEHICLE WAS IN MOTION. I WAS DRIVING DOWN THE CITY STREET AND SUDDENLY A MEAASGE APPEARED ON MY SCREEN 'SERVICE SHIFTER' AND THE JEEP BEGAN TO JERK. THE LIGHTS ON EACH GEAR TURNED RED. WHEN I GOT TO A PLACE TO PARK. I CUT THE JEEP OFF AND TURNED IT BACK ON. I THEN RECEIVED A MESSAGE WHEN I PUT THE JEEP IN DRIVE TO VERIFY IF IT WOULD DRIVE AND I RECEIVED ANOTHER MESSAGE STATING 'SHIFT TO PARK'. THE JEEP BEGAN TO JERK AGAIN. I'VE HAD THIS JEEP FOR ONE YEAR EXACTLY BOUGHT IT WITH ONLY ABOUT 3,000 MILES ON IT AND WITHIN 3 MONTHS IT COMPLETELY STOPPED ON ME IN THE MIDDLE OF THE ROAD. THE CAR WOULD NOT DRIVE AT ALL. I HAD TO GET IT TOWED TO THE DEARLERSHIP WHERE IT WAS AN ISSUE WITH THE ENGINE AND OIL THAT HAD TO BE FIXED AND TOOK ALMOST 2 WEEKS. THIS JEEP HAS ALL TYPE OF PROBLEMS AND NEEDS TO BE RECALLED
Corrective Action:
MY VEHICLE WAS IN MOTION. I WAS DRIVING DOWN THE CITY STREET AND SUDDENLY A MEAASGE APPEARED ON MY SCREEN 'SERVICE SHIFTER' AND THE JEEP BEGAN TO JERK. THE LIGHTS ON EACH GEAR TURNED RED. WHEN I GOT TO A PLACE TO PARK. I CUT THE JEEP OFF AND TURNED IT BACK ON. I THEN RECEIVED A MESSAGE WHEN I PUT THE JEEP IN DRIVE TO VERIFY IF IT WOULD DRIVE AND I RECEIVED ANOTHER MESSAGE STATING 'SHIFT TO PARK'. THE JEEP BEGAN TO JERK AGAIN. I'VE HAD THIS JEEP FOR ONE YEAR EXACTLY BOUGHT IT WITH ONLY ABOUT 3,000 MILES ON IT AND WITHIN 3 MONTHS IT COMPLETELY STOPPED ON ME IN THE MIDDLE OF THE ROAD. THE CAR WOULD NOT DRIVE AT ALL. I HAD TO GET IT TOWED TO THE DEARLERSHIP WHERE IT WAS AN ISSUE WITH THE ENGINE AND OIL THAT HAD TO BE FIXED AND TOOK ALMOST 2 WEEKS. THIS JEEP HAS ALL TYPE OF PROBLEMS AND NEEDS TO BE RECALLED
Additional Notes:
MY VEHICLE WAS IN MOTION. I WAS DRIVING DOWN THE CITY STREET AND SUDDENLY A MEAASGE APPEARED ON MY SCREEN 'SERVICE SHIFTER' AND THE JEEP BEGAN TO JERK. THE LIGHTS ON EACH GEAR TURNED RED. WHEN I GOT TO A PLACE TO PARK. I CUT THE JEEP OFF AND TURNED IT BACK ON. I THEN RECEIVED A MESSAGE WHEN I PUT THE JEEP IN DRIVE TO VERIFY IF IT WOULD DRIVE AND I RECEIVED ANOTHER MESSAGE STATING 'SHIFT TO PARK'. THE JEEP BEGAN TO JERK AGAIN. I'VE HAD THIS JEEP FOR ONE YEAR EXACTLY BOUGHT IT WITH ONLY ABOUT 3,000 MILES ON IT AND WITHIN 3 MONTHS IT COMPLETELY STOPPED ON ME IN THE MIDDLE OF THE ROAD. THE CAR WOULD NOT DRIVE AT ALL. I HAD TO GET IT TOWED TO THE DEARLERSHIP WHERE IT WAS AN ISSUE WITH THE ENGINE AND OIL THAT HAD TO BE FIXED AND TOOK ALMOST 2 WEEKS. THIS JEEP HAS ALL TYPE OF PROBLEMS AND NEEDS TO BE RECALLED
Mfg Campaign: 11256320
Recall Date: Sep 18, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE SERVICE SHIFTER LIGHT KEEPS COMING ON.
Corrective Action:
THE SERVICE SHIFTER LIGHT KEEPS COMING ON.
Additional Notes:
THE SERVICE SHIFTER LIGHT KEEPS COMING ON.
Mfg Campaign: 11256520
Recall Date: Sep 18, 2019
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
DRIVING DOWN A CITY HIGHWAY THE SERVICE SHIFTER ALERT CAME ON. ALL OF THE LIGHTS NEXT TO THE INDICATORS ON THE SHIFTER LIT UP. THIS HAS HAPPENED TWICE SO FAR TODAY. THE PARKING BRAKE HAS ALSO BEEN TURNING ITSELF ON AS SOON AS THE JEEP IS PUT IN GEAR AND THE FOOT IS LET OFF OF THE BRAKE.
Corrective Action:
DRIVING DOWN A CITY HIGHWAY THE SERVICE SHIFTER ALERT CAME ON. ALL OF THE LIGHTS NEXT TO THE INDICATORS ON THE SHIFTER LIT UP. THIS HAS HAPPENED TWICE SO FAR TODAY. THE PARKING BRAKE HAS ALSO BEEN TURNING ITSELF ON AS SOON AS THE JEEP IS PUT IN GEAR AND THE FOOT IS LET OFF OF THE BRAKE.
Additional Notes:
DRIVING DOWN A CITY HIGHWAY THE SERVICE SHIFTER ALERT CAME ON. ALL OF THE LIGHTS NEXT TO THE INDICATORS ON THE SHIFTER LIT UP. THIS HAS HAPPENED TWICE SO FAR TODAY. THE PARKING BRAKE HAS ALSO BEEN TURNING ITSELF ON AS SOON AS THE JEEP IS PUT IN GEAR AND THE FOOT IS LET OFF OF THE BRAKE.
Mfg Campaign: 11255522
Recall Date: Sep 16, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
DRIVING DOWN A CITY HIGHWAY THE SERVICE SHIFTER ALERT CAME ON. ALL OF THE LIGHTS NEXT TO THE INDICATORS ON THE SHIFTER LIT UP. THIS HAS HAPPENED TWICE SO FAR TODAY. THE PARKING BRAKE HAS ALSO BEEN TURNING ITSELF ON AS SOON AS THE JEEP IS PUT IN GEAR AND THE FOOT IS LET OFF OF THE BRAKE.
Corrective Action:
DRIVING DOWN A CITY HIGHWAY THE SERVICE SHIFTER ALERT CAME ON. ALL OF THE LIGHTS NEXT TO THE INDICATORS ON THE SHIFTER LIT UP. THIS HAS HAPPENED TWICE SO FAR TODAY. THE PARKING BRAKE HAS ALSO BEEN TURNING ITSELF ON AS SOON AS THE JEEP IS PUT IN GEAR AND THE FOOT IS LET OFF OF THE BRAKE.
Additional Notes:
DRIVING DOWN A CITY HIGHWAY THE SERVICE SHIFTER ALERT CAME ON. ALL OF THE LIGHTS NEXT TO THE INDICATORS ON THE SHIFTER LIT UP. THIS HAS HAPPENED TWICE SO FAR TODAY. THE PARKING BRAKE HAS ALSO BEEN TURNING ITSELF ON AS SOON AS THE JEEP IS PUT IN GEAR AND THE FOOT IS LET OFF OF THE BRAKE.
Mfg Campaign: 11255522
Recall Date: Sep 16, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
DRIVING DOWN A CITY HIGHWAY THE SERVICE SHIFTER ALERT CAME ON. ALL OF THE LIGHTS NEXT TO THE INDICATORS ON THE SHIFTER LIT UP. THIS HAS HAPPENED TWICE SO FAR TODAY. THE PARKING BRAKE HAS ALSO BEEN TURNING ITSELF ON AS SOON AS THE JEEP IS PUT IN GEAR AND THE FOOT IS LET OFF OF THE BRAKE.
Corrective Action:
DRIVING DOWN A CITY HIGHWAY THE SERVICE SHIFTER ALERT CAME ON. ALL OF THE LIGHTS NEXT TO THE INDICATORS ON THE SHIFTER LIT UP. THIS HAS HAPPENED TWICE SO FAR TODAY. THE PARKING BRAKE HAS ALSO BEEN TURNING ITSELF ON AS SOON AS THE JEEP IS PUT IN GEAR AND THE FOOT IS LET OFF OF THE BRAKE.
Additional Notes:
DRIVING DOWN A CITY HIGHWAY THE SERVICE SHIFTER ALERT CAME ON. ALL OF THE LIGHTS NEXT TO THE INDICATORS ON THE SHIFTER LIT UP. THIS HAS HAPPENED TWICE SO FAR TODAY. THE PARKING BRAKE HAS ALSO BEEN TURNING ITSELF ON AS SOON AS THE JEEP IS PUT IN GEAR AND THE FOOT IS LET OFF OF THE BRAKE.
Mfg Campaign: 11255522
Recall Date: Sep 16, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2018 JEEP 22000 MILES, HAS CONTINUED AND WORSENING SHIFTIER OR TRANSMISSION ISSUE WITH RED LIGHTS, NEEDS SERVICE AND LOCKS OUT TRANSMISSION CHANGES TO REGULATE SPEED. THIS HAS BEEN AT THE TWO DIFFERENT DEALERS WITH AN ONGOING SAFETY ISSUE. I AM A RETIRED NICB SPECIAL AGENT AND HAVE WORKED AUTO THEFT.
Corrective Action:
2018 JEEP 22000 MILES, HAS CONTINUED AND WORSENING SHIFTIER OR TRANSMISSION ISSUE WITH RED LIGHTS, NEEDS SERVICE AND LOCKS OUT TRANSMISSION CHANGES TO REGULATE SPEED. THIS HAS BEEN AT THE TWO DIFFERENT DEALERS WITH AN ONGOING SAFETY ISSUE. I AM A RETIRED NICB SPECIAL AGENT AND HAVE WORKED AUTO THEFT.
Additional Notes:
2018 JEEP 22000 MILES, HAS CONTINUED AND WORSENING SHIFTIER OR TRANSMISSION ISSUE WITH RED LIGHTS, NEEDS SERVICE AND LOCKS OUT TRANSMISSION CHANGES TO REGULATE SPEED. THIS HAS BEEN AT THE TWO DIFFERENT DEALERS WITH AN ONGOING SAFETY ISSUE. I AM A RETIRED NICB SPECIAL AGENT AND HAVE WORKED AUTO THEFT.
Mfg Campaign: 11255083
Recall Date: Sep 12, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
2018 JEEP 22000 MILES, HAS CONTINUED AND WORSENING SHIFTIER OR TRANSMISSION ISSUE WITH RED LIGHTS, NEEDS SERVICE AND LOCKS OUT TRANSMISSION CHANGES TO REGULATE SPEED. THIS HAS BEEN AT THE TWO DIFFERENT DEALERS WITH AN ONGOING SAFETY ISSUE. I AM A RETIRED NICB SPECIAL AGENT AND HAVE WORKED AUTO THEFT.
Corrective Action:
2018 JEEP 22000 MILES, HAS CONTINUED AND WORSENING SHIFTIER OR TRANSMISSION ISSUE WITH RED LIGHTS, NEEDS SERVICE AND LOCKS OUT TRANSMISSION CHANGES TO REGULATE SPEED. THIS HAS BEEN AT THE TWO DIFFERENT DEALERS WITH AN ONGOING SAFETY ISSUE. I AM A RETIRED NICB SPECIAL AGENT AND HAVE WORKED AUTO THEFT.
Additional Notes:
2018 JEEP 22000 MILES, HAS CONTINUED AND WORSENING SHIFTIER OR TRANSMISSION ISSUE WITH RED LIGHTS, NEEDS SERVICE AND LOCKS OUT TRANSMISSION CHANGES TO REGULATE SPEED. THIS HAS BEEN AT THE TWO DIFFERENT DEALERS WITH AN ONGOING SAFETY ISSUE. I AM A RETIRED NICB SPECIAL AGENT AND HAVE WORKED AUTO THEFT.
Mfg Campaign: 11255083
Recall Date: Sep 12, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
25,000 MILES WAS TURNING RIGHT ONTO RAMP TO ENTER HIGHWAY WHEN BATTERY CAME ON AND ENGINE STALLED RIGHT WHEN I BEGAN TO ACCELERATE. TOOK TO DEALERSHIP WHERE THEY INITIATED AN OIL CONSUMPTION TEST. 1,000 MILES INTO OIL CONSUMPTION TEST ENGINE LIGHT CAME ON AND STAYED ON. CAR WAS ONLY 1/2 QUART LOW ON OIL AND WAS IN THE PROCESS OF A CONTROLLED OIL CONSUMPTION TEST. HAVE READ AN OVERWHELMING AMOUNT OF REPORTS OF 2018 CHEROKEES WITH THE SAME 2.4L ENGINE STALLING WHILE THE DRIVERS IS ACTIVELY DRIVING VEHICLE ANYWHERE FROM 25 MPH TO 70 MPH ON THE HIGHWAY.
Corrective Action:
25,000 MILES WAS TURNING RIGHT ONTO RAMP TO ENTER HIGHWAY WHEN BATTERY CAME ON AND ENGINE STALLED RIGHT WHEN I BEGAN TO ACCELERATE. TOOK TO DEALERSHIP WHERE THEY INITIATED AN OIL CONSUMPTION TEST. 1,000 MILES INTO OIL CONSUMPTION TEST ENGINE LIGHT CAME ON AND STAYED ON. CAR WAS ONLY 1/2 QUART LOW ON OIL AND WAS IN THE PROCESS OF A CONTROLLED OIL CONSUMPTION TEST. HAVE READ AN OVERWHELMING AMOUNT OF REPORTS OF 2018 CHEROKEES WITH THE SAME 2.4L ENGINE STALLING WHILE THE DRIVERS IS ACTIVELY DRIVING VEHICLE ANYWHERE FROM 25 MPH TO 70 MPH ON THE HIGHWAY.
Additional Notes:
25,000 MILES WAS TURNING RIGHT ONTO RAMP TO ENTER HIGHWAY WHEN BATTERY CAME ON AND ENGINE STALLED RIGHT WHEN I BEGAN TO ACCELERATE. TOOK TO DEALERSHIP WHERE THEY INITIATED AN OIL CONSUMPTION TEST. 1,000 MILES INTO OIL CONSUMPTION TEST ENGINE LIGHT CAME ON AND STAYED ON. CAR WAS ONLY 1/2 QUART LOW ON OIL AND WAS IN THE PROCESS OF A CONTROLLED OIL CONSUMPTION TEST. HAVE READ AN OVERWHELMING AMOUNT OF REPORTS OF 2018 CHEROKEES WITH THE SAME 2.4L ENGINE STALLING WHILE THE DRIVERS IS ACTIVELY DRIVING VEHICLE ANYWHERE FROM 25 MPH TO 70 MPH ON THE HIGHWAY.
Mfg Campaign: 11254585
Recall Date: Sep 10, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
SERVICE SHIFTER LIGHTS AND WARNING COME ON RANDOMLY WHEN DRIVING. WHEN THE ERROR MESSAGE IS DISPLAYED, THERE IS NO WAY TO GET RID OF IT EXCEPT TURNING VEHICLE OFF AND ON. THE ERROR MESSAGE TAKES UP THE ENTIRE IN DASH SCREEN AND DOES NOT ALLOW FOR THE DIGITAL SPEEDOMETER TO BE SHOWN. THERE DOES NOT SEEM TO BE A PATTERN AS TO WHEN THIS OCCURS, HAS HAPPENED WHEN STARTING UP AND JUST RANDOMLY WHILE DRIVING (NOT SPECIFICALLY LINKED WITH A SPEED, DIRECTION, OR TURN).
Corrective Action:
SERVICE SHIFTER LIGHTS AND WARNING COME ON RANDOMLY WHEN DRIVING. WHEN THE ERROR MESSAGE IS DISPLAYED, THERE IS NO WAY TO GET RID OF IT EXCEPT TURNING VEHICLE OFF AND ON. THE ERROR MESSAGE TAKES UP THE ENTIRE IN DASH SCREEN AND DOES NOT ALLOW FOR THE DIGITAL SPEEDOMETER TO BE SHOWN. THERE DOES NOT SEEM TO BE A PATTERN AS TO WHEN THIS OCCURS, HAS HAPPENED WHEN STARTING UP AND JUST RANDOMLY WHILE DRIVING (NOT SPECIFICALLY LINKED WITH A SPEED, DIRECTION, OR TURN).
Additional Notes:
SERVICE SHIFTER LIGHTS AND WARNING COME ON RANDOMLY WHEN DRIVING. WHEN THE ERROR MESSAGE IS DISPLAYED, THERE IS NO WAY TO GET RID OF IT EXCEPT TURNING VEHICLE OFF AND ON. THE ERROR MESSAGE TAKES UP THE ENTIRE IN DASH SCREEN AND DOES NOT ALLOW FOR THE DIGITAL SPEEDOMETER TO BE SHOWN. THERE DOES NOT SEEM TO BE A PATTERN AS TO WHEN THIS OCCURS, HAS HAPPENED WHEN STARTING UP AND JUST RANDOMLY WHILE DRIVING (NOT SPECIFICALLY LINKED WITH A SPEED, DIRECTION, OR TURN).
Mfg Campaign: 11245662
Recall Date: Aug 22, 2019
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