Complaints & Recalls
Official Safety Recalls - Important!
10 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 01C
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee all-wheel-drive vehicles. The bearing cage for the right front halfshaft assembly may not have been properly heat treated, possibly resulting in the bearing cage breaking and a potential halfshaft assembly failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U78
Recall Date: Jul 26, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee vehicles equipped with a 2.4L engine. These vehicles may have been manufactured with a fuel tube that may leak fuel into the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U39
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee and Compass vehicles equipped with 2.4L engines. The engines may have a cracked oil pump housing that can result in oil pump failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T65
Recall Date: Oct 24, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Cherokee vehicles. The tire and rim size information required to be on the Certification label was omitted during manufacturing, which may result in an incorrect tire and rim combination being installed on the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T53
Recall Date: Aug 31, 2017
Consumer Complaints
882 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I HAVE A 2018 JEEP CHEROKEE WITH UNDER 30,000 MILES ON IT. MY CAR'S STALLED IN THE MIDDLE OF AN INTERSECTION WHILE TAKING A RIGHT TURN. MY BRAKES AND STEERING WERE LOCKED, CAUSING ME TO DRIFT UP ON TO A CURB AND HIT A SIGN. NO WARNING OR INDICATOR LIGHTS CAME ON IN THE CAR PRIOR TO THIS. I HAD THE CAR TOWED TO THE DEALERSHIP THAT I AM LEASING THE CAR FROM. I WAS TOLD THAT THIS IS COMMON WITH JEEPS, THAT THE CAR WILL BURN THROUGH OIL VERY QUICKLY, THAT NO LOW OIL INDICATOR LIGHT WILL COME ON, AND THAT THE ENGINE WILL SHUT DOWN AS A 'SAFETY FEATURE.' I WAS TOLD THAT THERE IS NOTHING I CAN DO TO PROTECT MYSELF BEYOND GETTING OIL CHANGES EVERY 3K MILES AND THAT IT 'SHOULD' BE FINE. AGAIN, THERE IS ABSOLUTELY NO WARNING THAT THE CAR WILL SHUT DOWN OR THAT THERE IS AN ISSUE PRIOR TO IT TURNING OFF WHILE IN MOTION. THE CAR SHUTTING OFF WHILE IN MOTION WAS REFERRED TO AS A SAFETY FEATURE BY THE DEALERSHIP WHO WOULD ONLY OFFER ME AN OIL CHANGE AS A FIX.
Corrective Action:
I HAVE A 2018 JEEP CHEROKEE WITH UNDER 30,000 MILES ON IT. MY CAR'S STALLED IN THE MIDDLE OF AN INTERSECTION WHILE TAKING A RIGHT TURN. MY BRAKES AND STEERING WERE LOCKED, CAUSING ME TO DRIFT UP ON TO A CURB AND HIT A SIGN. NO WARNING OR INDICATOR LIGHTS CAME ON IN THE CAR PRIOR TO THIS. I HAD THE CAR TOWED TO THE DEALERSHIP THAT I AM LEASING THE CAR FROM. I WAS TOLD THAT THIS IS COMMON WITH JEEPS, THAT THE CAR WILL BURN THROUGH OIL VERY QUICKLY, THAT NO LOW OIL INDICATOR LIGHT WILL COME ON, AND THAT THE ENGINE WILL SHUT DOWN AS A 'SAFETY FEATURE.' I WAS TOLD THAT THERE IS NOTHING I CAN DO TO PROTECT MYSELF BEYOND GETTING OIL CHANGES EVERY 3K MILES AND THAT IT 'SHOULD' BE FINE. AGAIN, THERE IS ABSOLUTELY NO WARNING THAT THE CAR WILL SHUT DOWN OR THAT THERE IS AN ISSUE PRIOR TO IT TURNING OFF WHILE IN MOTION. THE CAR SHUTTING OFF WHILE IN MOTION WAS REFERRED TO AS A SAFETY FEATURE BY THE DEALERSHIP WHO WOULD ONLY OFFER ME AN OIL CHANGE AS A FIX.
Additional Notes:
I HAVE A 2018 JEEP CHEROKEE WITH UNDER 30,000 MILES ON IT. MY CAR'S STALLED IN THE MIDDLE OF AN INTERSECTION WHILE TAKING A RIGHT TURN. MY BRAKES AND STEERING WERE LOCKED, CAUSING ME TO DRIFT UP ON TO A CURB AND HIT A SIGN. NO WARNING OR INDICATOR LIGHTS CAME ON IN THE CAR PRIOR TO THIS. I HAD THE CAR TOWED TO THE DEALERSHIP THAT I AM LEASING THE CAR FROM. I WAS TOLD THAT THIS IS COMMON WITH JEEPS, THAT THE CAR WILL BURN THROUGH OIL VERY QUICKLY, THAT NO LOW OIL INDICATOR LIGHT WILL COME ON, AND THAT THE ENGINE WILL SHUT DOWN AS A 'SAFETY FEATURE.' I WAS TOLD THAT THERE IS NOTHING I CAN DO TO PROTECT MYSELF BEYOND GETTING OIL CHANGES EVERY 3K MILES AND THAT IT 'SHOULD' BE FINE. AGAIN, THERE IS ABSOLUTELY NO WARNING THAT THE CAR WILL SHUT DOWN OR THAT THERE IS AN ISSUE PRIOR TO IT TURNING OFF WHILE IN MOTION. THE CAR SHUTTING OFF WHILE IN MOTION WAS REFERRED TO AS A SAFETY FEATURE BY THE DEALERSHIP WHO WOULD ONLY OFFER ME AN OIL CHANGE AS A FIX.
Mfg Campaign: 11291548
Recall Date: Dec 27, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I HAVE A 2018 JEEP CHEROKEE WITH UNDER 30,000 MILES ON IT. MY CAR'S STALLED IN THE MIDDLE OF AN INTERSECTION WHILE TAKING A RIGHT TURN. MY BRAKES AND STEERING WERE LOCKED, CAUSING ME TO DRIFT UP ON TO A CURB AND HIT A SIGN. NO WARNING OR INDICATOR LIGHTS CAME ON IN THE CAR PRIOR TO THIS. I HAD THE CAR TOWED TO THE DEALERSHIP THAT I AM LEASING THE CAR FROM. I WAS TOLD THAT THIS IS COMMON WITH JEEPS, THAT THE CAR WILL BURN THROUGH OIL VERY QUICKLY, THAT NO LOW OIL INDICATOR LIGHT WILL COME ON, AND THAT THE ENGINE WILL SHUT DOWN AS A 'SAFETY FEATURE.' I WAS TOLD THAT THERE IS NOTHING I CAN DO TO PROTECT MYSELF BEYOND GETTING OIL CHANGES EVERY 3K MILES AND THAT IT 'SHOULD' BE FINE. AGAIN, THERE IS ABSOLUTELY NO WARNING THAT THE CAR WILL SHUT DOWN OR THAT THERE IS AN ISSUE PRIOR TO IT TURNING OFF WHILE IN MOTION. THE CAR SHUTTING OFF WHILE IN MOTION WAS REFERRED TO AS A SAFETY FEATURE BY THE DEALERSHIP WHO WOULD ONLY OFFER ME AN OIL CHANGE AS A FIX.
Corrective Action:
I HAVE A 2018 JEEP CHEROKEE WITH UNDER 30,000 MILES ON IT. MY CAR'S STALLED IN THE MIDDLE OF AN INTERSECTION WHILE TAKING A RIGHT TURN. MY BRAKES AND STEERING WERE LOCKED, CAUSING ME TO DRIFT UP ON TO A CURB AND HIT A SIGN. NO WARNING OR INDICATOR LIGHTS CAME ON IN THE CAR PRIOR TO THIS. I HAD THE CAR TOWED TO THE DEALERSHIP THAT I AM LEASING THE CAR FROM. I WAS TOLD THAT THIS IS COMMON WITH JEEPS, THAT THE CAR WILL BURN THROUGH OIL VERY QUICKLY, THAT NO LOW OIL INDICATOR LIGHT WILL COME ON, AND THAT THE ENGINE WILL SHUT DOWN AS A 'SAFETY FEATURE.' I WAS TOLD THAT THERE IS NOTHING I CAN DO TO PROTECT MYSELF BEYOND GETTING OIL CHANGES EVERY 3K MILES AND THAT IT 'SHOULD' BE FINE. AGAIN, THERE IS ABSOLUTELY NO WARNING THAT THE CAR WILL SHUT DOWN OR THAT THERE IS AN ISSUE PRIOR TO IT TURNING OFF WHILE IN MOTION. THE CAR SHUTTING OFF WHILE IN MOTION WAS REFERRED TO AS A SAFETY FEATURE BY THE DEALERSHIP WHO WOULD ONLY OFFER ME AN OIL CHANGE AS A FIX.
Additional Notes:
I HAVE A 2018 JEEP CHEROKEE WITH UNDER 30,000 MILES ON IT. MY CAR'S STALLED IN THE MIDDLE OF AN INTERSECTION WHILE TAKING A RIGHT TURN. MY BRAKES AND STEERING WERE LOCKED, CAUSING ME TO DRIFT UP ON TO A CURB AND HIT A SIGN. NO WARNING OR INDICATOR LIGHTS CAME ON IN THE CAR PRIOR TO THIS. I HAD THE CAR TOWED TO THE DEALERSHIP THAT I AM LEASING THE CAR FROM. I WAS TOLD THAT THIS IS COMMON WITH JEEPS, THAT THE CAR WILL BURN THROUGH OIL VERY QUICKLY, THAT NO LOW OIL INDICATOR LIGHT WILL COME ON, AND THAT THE ENGINE WILL SHUT DOWN AS A 'SAFETY FEATURE.' I WAS TOLD THAT THERE IS NOTHING I CAN DO TO PROTECT MYSELF BEYOND GETTING OIL CHANGES EVERY 3K MILES AND THAT IT 'SHOULD' BE FINE. AGAIN, THERE IS ABSOLUTELY NO WARNING THAT THE CAR WILL SHUT DOWN OR THAT THERE IS AN ISSUE PRIOR TO IT TURNING OFF WHILE IN MOTION. THE CAR SHUTTING OFF WHILE IN MOTION WAS REFERRED TO AS A SAFETY FEATURE BY THE DEALERSHIP WHO WOULD ONLY OFFER ME AN OIL CHANGE AS A FIX.
Mfg Campaign: 11291548
Recall Date: Dec 27, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
WHILE DRIVING AND STATIONARY THE SERVICE SHIFTER LIGHT ILLUMINATES ON THE DASH AND ALL THE LIGHTS ON THE FLOOR SHIFTER ILLUMINATE ALL GEAR POSITIONS. ALSO, AT LOW SPEED, WHEN ADDING POWER, THE TRANSMISSION HAS A "BUMP" AS IT TRIES TO SHIFT INTO THE NEXT GEAR. MAKES IT JERK/CLUNK INTO GEAR.
Corrective Action:
WHILE DRIVING AND STATIONARY THE SERVICE SHIFTER LIGHT ILLUMINATES ON THE DASH AND ALL THE LIGHTS ON THE FLOOR SHIFTER ILLUMINATE ALL GEAR POSITIONS. ALSO, AT LOW SPEED, WHEN ADDING POWER, THE TRANSMISSION HAS A "BUMP" AS IT TRIES TO SHIFT INTO THE NEXT GEAR. MAKES IT JERK/CLUNK INTO GEAR.
Additional Notes:
WHILE DRIVING AND STATIONARY THE SERVICE SHIFTER LIGHT ILLUMINATES ON THE DASH AND ALL THE LIGHTS ON THE FLOOR SHIFTER ILLUMINATE ALL GEAR POSITIONS. ALSO, AT LOW SPEED, WHEN ADDING POWER, THE TRANSMISSION HAS A "BUMP" AS IT TRIES TO SHIFT INTO THE NEXT GEAR. MAKES IT JERK/CLUNK INTO GEAR.
Mfg Campaign: 11291396
Recall Date: Dec 26, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
SERVICE SHIFTER APPEARS ON SCREEN, ALL SELECTIONS ON SHIFTER LIGHT UP RED. 40,000 MILES. HUNDREDS OF OTHERS WITH THE SAME PROBLEM ON THE FORUMS. VEHICLE STATIONARY. JUST STARTED UP. TURN OFF AND RESTART- IT GOES AWAY
Corrective Action:
SERVICE SHIFTER APPEARS ON SCREEN, ALL SELECTIONS ON SHIFTER LIGHT UP RED. 40,000 MILES. HUNDREDS OF OTHERS WITH THE SAME PROBLEM ON THE FORUMS. VEHICLE STATIONARY. JUST STARTED UP. TURN OFF AND RESTART- IT GOES AWAY
Additional Notes:
SERVICE SHIFTER APPEARS ON SCREEN, ALL SELECTIONS ON SHIFTER LIGHT UP RED. 40,000 MILES. HUNDREDS OF OTHERS WITH THE SAME PROBLEM ON THE FORUMS. VEHICLE STATIONARY. JUST STARTED UP. TURN OFF AND RESTART- IT GOES AWAY
Mfg Campaign: 11290694
Recall Date: Dec 22, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
MAKING A RIGHT TURN, ENGINE SHUT OFF NO POWER, LIGHTS STATED I MUST BE IN PARK TO SHIFT WARNING LIGHTS. THE JEEP WOULD NOT START. I HAD EXPERIENCED NO PRIOR ISSUES BEFORE THIS HAPPENED. I CALLED MY HUSBAND WHO ARRIVED AND DROVE IT HOME. I CALLED THE DEALERSHIP AND THEY BASICALLY TOLD ME THIS WAS A KNOWN ISSUE WITH THIS MOTOR AND TO CHECK THE OIL. UPON CHECKING THE OIL THERE WAS VERY LITTLE ON THE DIPSTICK. ONCE AGAIN I CONTACTED THE DEALERSHIP AND WAS TOLD I BASICALLY NEED TO KEEP A CHECK ON THE OIL. THIS IS A SAFETY HAZARD!
Corrective Action:
MAKING A RIGHT TURN, ENGINE SHUT OFF NO POWER, LIGHTS STATED I MUST BE IN PARK TO SHIFT WARNING LIGHTS. THE JEEP WOULD NOT START. I HAD EXPERIENCED NO PRIOR ISSUES BEFORE THIS HAPPENED. I CALLED MY HUSBAND WHO ARRIVED AND DROVE IT HOME. I CALLED THE DEALERSHIP AND THEY BASICALLY TOLD ME THIS WAS A KNOWN ISSUE WITH THIS MOTOR AND TO CHECK THE OIL. UPON CHECKING THE OIL THERE WAS VERY LITTLE ON THE DIPSTICK. ONCE AGAIN I CONTACTED THE DEALERSHIP AND WAS TOLD I BASICALLY NEED TO KEEP A CHECK ON THE OIL. THIS IS A SAFETY HAZARD!
Additional Notes:
MAKING A RIGHT TURN, ENGINE SHUT OFF NO POWER, LIGHTS STATED I MUST BE IN PARK TO SHIFT WARNING LIGHTS. THE JEEP WOULD NOT START. I HAD EXPERIENCED NO PRIOR ISSUES BEFORE THIS HAPPENED. I CALLED MY HUSBAND WHO ARRIVED AND DROVE IT HOME. I CALLED THE DEALERSHIP AND THEY BASICALLY TOLD ME THIS WAS A KNOWN ISSUE WITH THIS MOTOR AND TO CHECK THE OIL. UPON CHECKING THE OIL THERE WAS VERY LITTLE ON THE DIPSTICK. ONCE AGAIN I CONTACTED THE DEALERSHIP AND WAS TOLD I BASICALLY NEED TO KEEP A CHECK ON THE OIL. THIS IS A SAFETY HAZARD!
Mfg Campaign: 11290266
Recall Date: Dec 20, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
SERVICE SHIFTER LIGHT CAME ON AND ALL THE LIGHTS ON SHIFTER CAME ON AND WON'T GO OFF. P R N D, ETC. WAS DRIVING DOWN INTERSTATE, TOOK EXIT AND WHEN I WAS COMING TO STOP AT STOP SIGN A WARNING BEEP SOUNDED AND LIGHTS CAME ON SHIFTER AND DASH SAYING SERVICE SHIFTER. CANNOT FIND ANYTHING ABOUT SERVICING A SHIFTER.
Corrective Action:
SERVICE SHIFTER LIGHT CAME ON AND ALL THE LIGHTS ON SHIFTER CAME ON AND WON'T GO OFF. P R N D, ETC. WAS DRIVING DOWN INTERSTATE, TOOK EXIT AND WHEN I WAS COMING TO STOP AT STOP SIGN A WARNING BEEP SOUNDED AND LIGHTS CAME ON SHIFTER AND DASH SAYING SERVICE SHIFTER. CANNOT FIND ANYTHING ABOUT SERVICING A SHIFTER.
Additional Notes:
SERVICE SHIFTER LIGHT CAME ON AND ALL THE LIGHTS ON SHIFTER CAME ON AND WON'T GO OFF. P R N D, ETC. WAS DRIVING DOWN INTERSTATE, TOOK EXIT AND WHEN I WAS COMING TO STOP AT STOP SIGN A WARNING BEEP SOUNDED AND LIGHTS CAME ON SHIFTER AND DASH SAYING SERVICE SHIFTER. CANNOT FIND ANYTHING ABOUT SERVICING A SHIFTER.
Mfg Campaign: 11289949
Recall Date: Dec 18, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
"SERVICE SHIFTER" LIGHTS UP.
Corrective Action:
"SERVICE SHIFTER" LIGHTS UP.
Additional Notes:
"SERVICE SHIFTER" LIGHTS UP.
Mfg Campaign: 11289985
Recall Date: Dec 18, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
"SERVICE SHIFTER" LIGHTS UP.
Corrective Action:
"SERVICE SHIFTER" LIGHTS UP.
Additional Notes:
"SERVICE SHIFTER" LIGHTS UP.
Mfg Campaign: 11289985
Recall Date: Dec 18, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
"SERVICE SHIFTER" LIGHTS UP.
Corrective Action:
"SERVICE SHIFTER" LIGHTS UP.
Additional Notes:
"SERVICE SHIFTER" LIGHTS UP.
Mfg Campaign: 11289985
Recall Date: Dec 18, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
2018 CHEROKEE 24,834 MILES. PUT IN REVERSE WHILE BACKING OUT OF DRIVE. SERVICE SHIFTER LIGHT APPEARED AND ALL GEAR LIGHT INDICATORS ILLUMINATED RED.
Corrective Action:
2018 CHEROKEE 24,834 MILES. PUT IN REVERSE WHILE BACKING OUT OF DRIVE. SERVICE SHIFTER LIGHT APPEARED AND ALL GEAR LIGHT INDICATORS ILLUMINATED RED.
Additional Notes:
2018 CHEROKEE 24,834 MILES. PUT IN REVERSE WHILE BACKING OUT OF DRIVE. SERVICE SHIFTER LIGHT APPEARED AND ALL GEAR LIGHT INDICATORS ILLUMINATED RED.
Mfg Campaign: 11289011
Recall Date: Dec 14, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE DRIVING ON THE HIGHWAY, A "SERVICE SHIFTER" NOTICE COMES UP ON MY SH. ALL THE LIGHTS NEXT TO EACH GEAR LIGHT UP ON MY SHIFTER. THE NOTICE WON'T GO AWAY UNLESS I TURN THE CAR OFF FOR AT LEAST 5 MINUTES. IT COMES BACK ANYWHERE BETWEEN IMMEDIATELY AND 10 DAYS LATER. USUALLY DAILY. DEALER SAYS THEY'VE NEVER HEARD OF IT BUT THERE ARE REPORTS ALL OVER THE INTERNET. SOME WAY THE CAR WILL EVENTUALLY STALL OR YOU CANNOT PUT IT IN PARK.
Corrective Action:
WHILE DRIVING ON THE HIGHWAY, A "SERVICE SHIFTER" NOTICE COMES UP ON MY SH. ALL THE LIGHTS NEXT TO EACH GEAR LIGHT UP ON MY SHIFTER. THE NOTICE WON'T GO AWAY UNLESS I TURN THE CAR OFF FOR AT LEAST 5 MINUTES. IT COMES BACK ANYWHERE BETWEEN IMMEDIATELY AND 10 DAYS LATER. USUALLY DAILY. DEALER SAYS THEY'VE NEVER HEARD OF IT BUT THERE ARE REPORTS ALL OVER THE INTERNET. SOME WAY THE CAR WILL EVENTUALLY STALL OR YOU CANNOT PUT IT IN PARK.
Additional Notes:
WHILE DRIVING ON THE HIGHWAY, A "SERVICE SHIFTER" NOTICE COMES UP ON MY SH. ALL THE LIGHTS NEXT TO EACH GEAR LIGHT UP ON MY SHIFTER. THE NOTICE WON'T GO AWAY UNLESS I TURN THE CAR OFF FOR AT LEAST 5 MINUTES. IT COMES BACK ANYWHERE BETWEEN IMMEDIATELY AND 10 DAYS LATER. USUALLY DAILY. DEALER SAYS THEY'VE NEVER HEARD OF IT BUT THERE ARE REPORTS ALL OVER THE INTERNET. SOME WAY THE CAR WILL EVENTUALLY STALL OR YOU CANNOT PUT IT IN PARK.
Mfg Campaign: 11288697
Recall Date: Dec 12, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
THREE TIMES OVER A PERIOD OF FOUR DAYS WHILE DRIVING ALL LIGHTS ON THE GEAR SHIFT (PARK, NEUTRAL, REVERSE, AND DRIVING) LIT UP AND A MESSAGE CAME ON THE DASHBOARD THAT READ "SERVICE SHIFTER". EACH TIME THE VEHICLE WAS IN MOTION, TWICE WHILE ON CITY STREETS AND ONCE WHILE ENTRY A HIGHWAY. ALL THREE TIMES THE VEHICLE WAS TURNING LEFT.
Corrective Action:
THREE TIMES OVER A PERIOD OF FOUR DAYS WHILE DRIVING ALL LIGHTS ON THE GEAR SHIFT (PARK, NEUTRAL, REVERSE, AND DRIVING) LIT UP AND A MESSAGE CAME ON THE DASHBOARD THAT READ "SERVICE SHIFTER". EACH TIME THE VEHICLE WAS IN MOTION, TWICE WHILE ON CITY STREETS AND ONCE WHILE ENTRY A HIGHWAY. ALL THREE TIMES THE VEHICLE WAS TURNING LEFT.
Additional Notes:
THREE TIMES OVER A PERIOD OF FOUR DAYS WHILE DRIVING ALL LIGHTS ON THE GEAR SHIFT (PARK, NEUTRAL, REVERSE, AND DRIVING) LIT UP AND A MESSAGE CAME ON THE DASHBOARD THAT READ "SERVICE SHIFTER". EACH TIME THE VEHICLE WAS IN MOTION, TWICE WHILE ON CITY STREETS AND ONCE WHILE ENTRY A HIGHWAY. ALL THREE TIMES THE VEHICLE WAS TURNING LEFT.
Mfg Campaign: 11288158
Recall Date: Dec 10, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
THE 2018 JEEP CHEROKEE LATITUDE CONSUMES OIL AND HAS A MECHANISM WHERE IF THE CAR IS LOW ON OIL IT WILL JUST SHUT OFF WHEN DRIVING. THIS IS A SERIOUS SAFETY HAZARD AS THE CAR GIVES NO WARNING IT IS LOW ON OIL. SOMEONE IS GOING TO GET KILLED ONE DAY WHEN THESE CARS JUST SHUT OFF IN THE MIDDLE OF DRIVING.*DT CONSUMER STATED THE FIRST OF ROUGHLY 15 OCCURRENCES OCCURRED AT 31K MILES. THE MOST RECENT HAPPENED AT 41,100 MILES. USUALLY WHILE TRAVELING 25-35 MPH AND USUALLY HAPPENS 2K-3K MILES FROM LAST OIL CHANGED. THERE IS NO WARNING LIGHTS ON DASH OR ALARMS CAR JUST LITERALLY DIES. .*JB
Corrective Action:
THE 2018 JEEP CHEROKEE LATITUDE CONSUMES OIL AND HAS A MECHANISM WHERE IF THE CAR IS LOW ON OIL IT WILL JUST SHUT OFF WHEN DRIVING. THIS IS A SERIOUS SAFETY HAZARD AS THE CAR GIVES NO WARNING IT IS LOW ON OIL. SOMEONE IS GOING TO GET KILLED ONE DAY WHEN THESE CARS JUST SHUT OFF IN THE MIDDLE OF DRIVING.*DT CONSUMER STATED THE FIRST OF ROUGHLY 15 OCCURRENCES OCCURRED AT 31K MILES. THE MOST RECENT HAPPENED AT 41,100 MILES. USUALLY WHILE TRAVELING 25-35 MPH AND USUALLY HAPPENS 2K-3K MILES FROM LAST OIL CHANGED. THERE IS NO WARNING LIGHTS ON DASH OR ALARMS CAR JUST LITERALLY DIES. .*JB
Additional Notes:
THE 2018 JEEP CHEROKEE LATITUDE CONSUMES OIL AND HAS A MECHANISM WHERE IF THE CAR IS LOW ON OIL IT WILL JUST SHUT OFF WHEN DRIVING. THIS IS A SERIOUS SAFETY HAZARD AS THE CAR GIVES NO WARNING IT IS LOW ON OIL. SOMEONE IS GOING TO GET KILLED ONE DAY WHEN THESE CARS JUST SHUT OFF IN THE MIDDLE OF DRIVING.*DT CONSUMER STATED THE FIRST OF ROUGHLY 15 OCCURRENCES OCCURRED AT 31K MILES. THE MOST RECENT HAPPENED AT 41,100 MILES. USUALLY WHILE TRAVELING 25-35 MPH AND USUALLY HAPPENS 2K-3K MILES FROM LAST OIL CHANGED. THERE IS NO WARNING LIGHTS ON DASH OR ALARMS CAR JUST LITERALLY DIES. .*JB
Mfg Campaign: 11287916
Recall Date: Dec 9, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE CAR STOPPED WORKING WHILE IN MOTION IN THE MIDDLE OF THE STREET WHILE TURNING TOWARDS MY APARTMENT COMPLEX. I HAD MY DAUGHTER INSIDE THE CAR WITH ME AND I WAS AFRAID CARS WILL COME SINCE I WAS IN THE MIDDLE OF THE STREET WERE CARS PASS BY TO ENTER THE APARTMENT COMPLEX. I WAS ABLE TO PUSH THE CAR AFTER CALLING MY DAD WHO HELPED ME TAKE IT TO A SAFE SPOT AND JUMP START THE CAR. THE CAR WORKED AFTER DOING A JUMP START AND I WAS ABLE TO PARK IT AT MY PARKING SPOT. THE NEXT DAY I WAS LEAVING TO DROP OFF MY DAUGHTER TO SCHOOL AND SAME THING HAPPENED AGAIN. I WAS INSIDE THE CAR COMING OUT (IN MOTION) AND THE CAR STOPPED SUDDENLY AND WOULDN'T TURN. I CALLED ROAD ASSISTANCE THIS TIME. THEY SENT ME A TOWING COMPANY TO TAKE IT TO THE CLOSEST JEEP DEALERSHIP. SINCE THE CAR WAS NOT ABLE TO TURN ON AT ALL, THEY WERE NOT ABLE TO TAKE IT. THEY SAID THE CAR NEED IT A FLAT BED TOW TRUCK SINCE IT DIDN'T START AT ALL. THEY WERE ABLE TO TOW THE CAR 3 DAYS LATER ON SATURDAY 12/07/19 BY A TOWING COMPANY THAT HAD A FLAT BED TOW TRUCK AND TOOK IT TO THE CLOSEST JEEP DEALERSHIP. THE CAR IS CURRENTLY AT ORLANDO DODGE JEEP DEALERSHIP AND THEY SAID THE WIN MODULE NEEDS TO BE REPLACED, THE BATTERY NEEDS TO BE RECHARGE AND GET NEW KEYS. I BOUGHT THIS CAR BRAND NEW WITH 0 MILEAGES FROM JEEP DEALERSHIP ONLY 1 YEAR AND 6 MONTHS OLD. I DECIDED TO BUY A NEW CAR IN ORDER TO AVOID RISKS LIKE THESE ONE OF BEING LEFT IN THE MIDDLE OF THE STREET/ROAD WITH MY DAUGHTER INSIDE THE CAR. THANKFULLY THIS DID NOT HAPPEN IN THE MIDDLE OF ROUTE I-4 WERE I NORMALLY DRIVE.
Corrective Action:
THE CAR STOPPED WORKING WHILE IN MOTION IN THE MIDDLE OF THE STREET WHILE TURNING TOWARDS MY APARTMENT COMPLEX. I HAD MY DAUGHTER INSIDE THE CAR WITH ME AND I WAS AFRAID CARS WILL COME SINCE I WAS IN THE MIDDLE OF THE STREET WERE CARS PASS BY TO ENTER THE APARTMENT COMPLEX. I WAS ABLE TO PUSH THE CAR AFTER CALLING MY DAD WHO HELPED ME TAKE IT TO A SAFE SPOT AND JUMP START THE CAR. THE CAR WORKED AFTER DOING A JUMP START AND I WAS ABLE TO PARK IT AT MY PARKING SPOT. THE NEXT DAY I WAS LEAVING TO DROP OFF MY DAUGHTER TO SCHOOL AND SAME THING HAPPENED AGAIN. I WAS INSIDE THE CAR COMING OUT (IN MOTION) AND THE CAR STOPPED SUDDENLY AND WOULDN'T TURN. I CALLED ROAD ASSISTANCE THIS TIME. THEY SENT ME A TOWING COMPANY TO TAKE IT TO THE CLOSEST JEEP DEALERSHIP. SINCE THE CAR WAS NOT ABLE TO TURN ON AT ALL, THEY WERE NOT ABLE TO TAKE IT. THEY SAID THE CAR NEED IT A FLAT BED TOW TRUCK SINCE IT DIDN'T START AT ALL. THEY WERE ABLE TO TOW THE CAR 3 DAYS LATER ON SATURDAY 12/07/19 BY A TOWING COMPANY THAT HAD A FLAT BED TOW TRUCK AND TOOK IT TO THE CLOSEST JEEP DEALERSHIP. THE CAR IS CURRENTLY AT ORLANDO DODGE JEEP DEALERSHIP AND THEY SAID THE WIN MODULE NEEDS TO BE REPLACED, THE BATTERY NEEDS TO BE RECHARGE AND GET NEW KEYS. I BOUGHT THIS CAR BRAND NEW WITH 0 MILEAGES FROM JEEP DEALERSHIP ONLY 1 YEAR AND 6 MONTHS OLD. I DECIDED TO BUY A NEW CAR IN ORDER TO AVOID RISKS LIKE THESE ONE OF BEING LEFT IN THE MIDDLE OF THE STREET/ROAD WITH MY DAUGHTER INSIDE THE CAR. THANKFULLY THIS DID NOT HAPPEN IN THE MIDDLE OF ROUTE I-4 WERE I NORMALLY DRIVE.
Additional Notes:
THE CAR STOPPED WORKING WHILE IN MOTION IN THE MIDDLE OF THE STREET WHILE TURNING TOWARDS MY APARTMENT COMPLEX. I HAD MY DAUGHTER INSIDE THE CAR WITH ME AND I WAS AFRAID CARS WILL COME SINCE I WAS IN THE MIDDLE OF THE STREET WERE CARS PASS BY TO ENTER THE APARTMENT COMPLEX. I WAS ABLE TO PUSH THE CAR AFTER CALLING MY DAD WHO HELPED ME TAKE IT TO A SAFE SPOT AND JUMP START THE CAR. THE CAR WORKED AFTER DOING A JUMP START AND I WAS ABLE TO PARK IT AT MY PARKING SPOT. THE NEXT DAY I WAS LEAVING TO DROP OFF MY DAUGHTER TO SCHOOL AND SAME THING HAPPENED AGAIN. I WAS INSIDE THE CAR COMING OUT (IN MOTION) AND THE CAR STOPPED SUDDENLY AND WOULDN'T TURN. I CALLED ROAD ASSISTANCE THIS TIME. THEY SENT ME A TOWING COMPANY TO TAKE IT TO THE CLOSEST JEEP DEALERSHIP. SINCE THE CAR WAS NOT ABLE TO TURN ON AT ALL, THEY WERE NOT ABLE TO TAKE IT. THEY SAID THE CAR NEED IT A FLAT BED TOW TRUCK SINCE IT DIDN'T START AT ALL. THEY WERE ABLE TO TOW THE CAR 3 DAYS LATER ON SATURDAY 12/07/19 BY A TOWING COMPANY THAT HAD A FLAT BED TOW TRUCK AND TOOK IT TO THE CLOSEST JEEP DEALERSHIP. THE CAR IS CURRENTLY AT ORLANDO DODGE JEEP DEALERSHIP AND THEY SAID THE WIN MODULE NEEDS TO BE REPLACED, THE BATTERY NEEDS TO BE RECHARGE AND GET NEW KEYS. I BOUGHT THIS CAR BRAND NEW WITH 0 MILEAGES FROM JEEP DEALERSHIP ONLY 1 YEAR AND 6 MONTHS OLD. I DECIDED TO BUY A NEW CAR IN ORDER TO AVOID RISKS LIKE THESE ONE OF BEING LEFT IN THE MIDDLE OF THE STREET/ROAD WITH MY DAUGHTER INSIDE THE CAR. THANKFULLY THIS DID NOT HAPPEN IN THE MIDDLE OF ROUTE I-4 WERE I NORMALLY DRIVE.
Mfg Campaign: 11287938
Recall Date: Dec 9, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE CAR STOPPED WORKING WHILE IN MOTION IN THE MIDDLE OF THE STREET WHILE TURNING TOWARDS MY APARTMENT COMPLEX. I HAD MY DAUGHTER INSIDE THE CAR WITH ME AND I WAS AFRAID CARS WILL COME SINCE I WAS IN THE MIDDLE OF THE STREET WERE CARS PASS BY TO ENTER THE APARTMENT COMPLEX. I WAS ABLE TO PUSH THE CAR AFTER CALLING MY DAD WHO HELPED ME TAKE IT TO A SAFE SPOT AND JUMP START THE CAR. THE CAR WORKED AFTER DOING A JUMP START AND I WAS ABLE TO PARK IT AT MY PARKING SPOT. THE NEXT DAY I WAS LEAVING TO DROP OFF MY DAUGHTER TO SCHOOL AND SAME THING HAPPENED AGAIN. I WAS INSIDE THE CAR COMING OUT (IN MOTION) AND THE CAR STOPPED SUDDENLY AND WOULDN'T TURN. I CALLED ROAD ASSISTANCE THIS TIME. THEY SENT ME A TOWING COMPANY TO TAKE IT TO THE CLOSEST JEEP DEALERSHIP. SINCE THE CAR WAS NOT ABLE TO TURN ON AT ALL, THEY WERE NOT ABLE TO TAKE IT. THEY SAID THE CAR NEED IT A FLAT BED TOW TRUCK SINCE IT DIDN'T START AT ALL. THEY WERE ABLE TO TOW THE CAR 3 DAYS LATER ON SATURDAY 12/07/19 BY A TOWING COMPANY THAT HAD A FLAT BED TOW TRUCK AND TOOK IT TO THE CLOSEST JEEP DEALERSHIP. THE CAR IS CURRENTLY AT ORLANDO DODGE JEEP DEALERSHIP AND THEY SAID THE WIN MODULE NEEDS TO BE REPLACED, THE BATTERY NEEDS TO BE RECHARGE AND GET NEW KEYS. I BOUGHT THIS CAR BRAND NEW WITH 0 MILEAGES FROM JEEP DEALERSHIP ONLY 1 YEAR AND 6 MONTHS OLD. I DECIDED TO BUY A NEW CAR IN ORDER TO AVOID RISKS LIKE THESE ONE OF BEING LEFT IN THE MIDDLE OF THE STREET/ROAD WITH MY DAUGHTER INSIDE THE CAR. THANKFULLY THIS DID NOT HAPPEN IN THE MIDDLE OF ROUTE I-4 WERE I NORMALLY DRIVE.
Corrective Action:
THE CAR STOPPED WORKING WHILE IN MOTION IN THE MIDDLE OF THE STREET WHILE TURNING TOWARDS MY APARTMENT COMPLEX. I HAD MY DAUGHTER INSIDE THE CAR WITH ME AND I WAS AFRAID CARS WILL COME SINCE I WAS IN THE MIDDLE OF THE STREET WERE CARS PASS BY TO ENTER THE APARTMENT COMPLEX. I WAS ABLE TO PUSH THE CAR AFTER CALLING MY DAD WHO HELPED ME TAKE IT TO A SAFE SPOT AND JUMP START THE CAR. THE CAR WORKED AFTER DOING A JUMP START AND I WAS ABLE TO PARK IT AT MY PARKING SPOT. THE NEXT DAY I WAS LEAVING TO DROP OFF MY DAUGHTER TO SCHOOL AND SAME THING HAPPENED AGAIN. I WAS INSIDE THE CAR COMING OUT (IN MOTION) AND THE CAR STOPPED SUDDENLY AND WOULDN'T TURN. I CALLED ROAD ASSISTANCE THIS TIME. THEY SENT ME A TOWING COMPANY TO TAKE IT TO THE CLOSEST JEEP DEALERSHIP. SINCE THE CAR WAS NOT ABLE TO TURN ON AT ALL, THEY WERE NOT ABLE TO TAKE IT. THEY SAID THE CAR NEED IT A FLAT BED TOW TRUCK SINCE IT DIDN'T START AT ALL. THEY WERE ABLE TO TOW THE CAR 3 DAYS LATER ON SATURDAY 12/07/19 BY A TOWING COMPANY THAT HAD A FLAT BED TOW TRUCK AND TOOK IT TO THE CLOSEST JEEP DEALERSHIP. THE CAR IS CURRENTLY AT ORLANDO DODGE JEEP DEALERSHIP AND THEY SAID THE WIN MODULE NEEDS TO BE REPLACED, THE BATTERY NEEDS TO BE RECHARGE AND GET NEW KEYS. I BOUGHT THIS CAR BRAND NEW WITH 0 MILEAGES FROM JEEP DEALERSHIP ONLY 1 YEAR AND 6 MONTHS OLD. I DECIDED TO BUY A NEW CAR IN ORDER TO AVOID RISKS LIKE THESE ONE OF BEING LEFT IN THE MIDDLE OF THE STREET/ROAD WITH MY DAUGHTER INSIDE THE CAR. THANKFULLY THIS DID NOT HAPPEN IN THE MIDDLE OF ROUTE I-4 WERE I NORMALLY DRIVE.
Additional Notes:
THE CAR STOPPED WORKING WHILE IN MOTION IN THE MIDDLE OF THE STREET WHILE TURNING TOWARDS MY APARTMENT COMPLEX. I HAD MY DAUGHTER INSIDE THE CAR WITH ME AND I WAS AFRAID CARS WILL COME SINCE I WAS IN THE MIDDLE OF THE STREET WERE CARS PASS BY TO ENTER THE APARTMENT COMPLEX. I WAS ABLE TO PUSH THE CAR AFTER CALLING MY DAD WHO HELPED ME TAKE IT TO A SAFE SPOT AND JUMP START THE CAR. THE CAR WORKED AFTER DOING A JUMP START AND I WAS ABLE TO PARK IT AT MY PARKING SPOT. THE NEXT DAY I WAS LEAVING TO DROP OFF MY DAUGHTER TO SCHOOL AND SAME THING HAPPENED AGAIN. I WAS INSIDE THE CAR COMING OUT (IN MOTION) AND THE CAR STOPPED SUDDENLY AND WOULDN'T TURN. I CALLED ROAD ASSISTANCE THIS TIME. THEY SENT ME A TOWING COMPANY TO TAKE IT TO THE CLOSEST JEEP DEALERSHIP. SINCE THE CAR WAS NOT ABLE TO TURN ON AT ALL, THEY WERE NOT ABLE TO TAKE IT. THEY SAID THE CAR NEED IT A FLAT BED TOW TRUCK SINCE IT DIDN'T START AT ALL. THEY WERE ABLE TO TOW THE CAR 3 DAYS LATER ON SATURDAY 12/07/19 BY A TOWING COMPANY THAT HAD A FLAT BED TOW TRUCK AND TOOK IT TO THE CLOSEST JEEP DEALERSHIP. THE CAR IS CURRENTLY AT ORLANDO DODGE JEEP DEALERSHIP AND THEY SAID THE WIN MODULE NEEDS TO BE REPLACED, THE BATTERY NEEDS TO BE RECHARGE AND GET NEW KEYS. I BOUGHT THIS CAR BRAND NEW WITH 0 MILEAGES FROM JEEP DEALERSHIP ONLY 1 YEAR AND 6 MONTHS OLD. I DECIDED TO BUY A NEW CAR IN ORDER TO AVOID RISKS LIKE THESE ONE OF BEING LEFT IN THE MIDDLE OF THE STREET/ROAD WITH MY DAUGHTER INSIDE THE CAR. THANKFULLY THIS DID NOT HAPPEN IN THE MIDDLE OF ROUTE I-4 WERE I NORMALLY DRIVE.
Mfg Campaign: 11287938
Recall Date: Dec 9, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
THE CAR STOPPED WORKING WHILE IN MOTION IN THE MIDDLE OF THE STREET WHILE TURNING TOWARDS MY APARTMENT COMPLEX. I HAD MY DAUGHTER INSIDE THE CAR WITH ME AND I WAS AFRAID CARS WILL COME SINCE I WAS IN THE MIDDLE OF THE STREET WERE CARS PASS BY TO ENTER THE APARTMENT COMPLEX. I WAS ABLE TO PUSH THE CAR AFTER CALLING MY DAD WHO HELPED ME TAKE IT TO A SAFE SPOT AND JUMP START THE CAR. THE CAR WORKED AFTER DOING A JUMP START AND I WAS ABLE TO PARK IT AT MY PARKING SPOT. THE NEXT DAY I WAS LEAVING TO DROP OFF MY DAUGHTER TO SCHOOL AND SAME THING HAPPENED AGAIN. I WAS INSIDE THE CAR COMING OUT (IN MOTION) AND THE CAR STOPPED SUDDENLY AND WOULDN'T TURN. I CALLED ROAD ASSISTANCE THIS TIME. THEY SENT ME A TOWING COMPANY TO TAKE IT TO THE CLOSEST JEEP DEALERSHIP. SINCE THE CAR WAS NOT ABLE TO TURN ON AT ALL, THEY WERE NOT ABLE TO TAKE IT. THEY SAID THE CAR NEED IT A FLAT BED TOW TRUCK SINCE IT DIDN'T START AT ALL. THEY WERE ABLE TO TOW THE CAR 3 DAYS LATER ON SATURDAY 12/07/19 BY A TOWING COMPANY THAT HAD A FLAT BED TOW TRUCK AND TOOK IT TO THE CLOSEST JEEP DEALERSHIP. THE CAR IS CURRENTLY AT ORLANDO DODGE JEEP DEALERSHIP AND THEY SAID THE WIN MODULE NEEDS TO BE REPLACED, THE BATTERY NEEDS TO BE RECHARGE AND GET NEW KEYS. I BOUGHT THIS CAR BRAND NEW WITH 0 MILEAGES FROM JEEP DEALERSHIP ONLY 1 YEAR AND 6 MONTHS OLD. I DECIDED TO BUY A NEW CAR IN ORDER TO AVOID RISKS LIKE THESE ONE OF BEING LEFT IN THE MIDDLE OF THE STREET/ROAD WITH MY DAUGHTER INSIDE THE CAR. THANKFULLY THIS DID NOT HAPPEN IN THE MIDDLE OF ROUTE I-4 WERE I NORMALLY DRIVE.
Corrective Action:
THE CAR STOPPED WORKING WHILE IN MOTION IN THE MIDDLE OF THE STREET WHILE TURNING TOWARDS MY APARTMENT COMPLEX. I HAD MY DAUGHTER INSIDE THE CAR WITH ME AND I WAS AFRAID CARS WILL COME SINCE I WAS IN THE MIDDLE OF THE STREET WERE CARS PASS BY TO ENTER THE APARTMENT COMPLEX. I WAS ABLE TO PUSH THE CAR AFTER CALLING MY DAD WHO HELPED ME TAKE IT TO A SAFE SPOT AND JUMP START THE CAR. THE CAR WORKED AFTER DOING A JUMP START AND I WAS ABLE TO PARK IT AT MY PARKING SPOT. THE NEXT DAY I WAS LEAVING TO DROP OFF MY DAUGHTER TO SCHOOL AND SAME THING HAPPENED AGAIN. I WAS INSIDE THE CAR COMING OUT (IN MOTION) AND THE CAR STOPPED SUDDENLY AND WOULDN'T TURN. I CALLED ROAD ASSISTANCE THIS TIME. THEY SENT ME A TOWING COMPANY TO TAKE IT TO THE CLOSEST JEEP DEALERSHIP. SINCE THE CAR WAS NOT ABLE TO TURN ON AT ALL, THEY WERE NOT ABLE TO TAKE IT. THEY SAID THE CAR NEED IT A FLAT BED TOW TRUCK SINCE IT DIDN'T START AT ALL. THEY WERE ABLE TO TOW THE CAR 3 DAYS LATER ON SATURDAY 12/07/19 BY A TOWING COMPANY THAT HAD A FLAT BED TOW TRUCK AND TOOK IT TO THE CLOSEST JEEP DEALERSHIP. THE CAR IS CURRENTLY AT ORLANDO DODGE JEEP DEALERSHIP AND THEY SAID THE WIN MODULE NEEDS TO BE REPLACED, THE BATTERY NEEDS TO BE RECHARGE AND GET NEW KEYS. I BOUGHT THIS CAR BRAND NEW WITH 0 MILEAGES FROM JEEP DEALERSHIP ONLY 1 YEAR AND 6 MONTHS OLD. I DECIDED TO BUY A NEW CAR IN ORDER TO AVOID RISKS LIKE THESE ONE OF BEING LEFT IN THE MIDDLE OF THE STREET/ROAD WITH MY DAUGHTER INSIDE THE CAR. THANKFULLY THIS DID NOT HAPPEN IN THE MIDDLE OF ROUTE I-4 WERE I NORMALLY DRIVE.
Additional Notes:
THE CAR STOPPED WORKING WHILE IN MOTION IN THE MIDDLE OF THE STREET WHILE TURNING TOWARDS MY APARTMENT COMPLEX. I HAD MY DAUGHTER INSIDE THE CAR WITH ME AND I WAS AFRAID CARS WILL COME SINCE I WAS IN THE MIDDLE OF THE STREET WERE CARS PASS BY TO ENTER THE APARTMENT COMPLEX. I WAS ABLE TO PUSH THE CAR AFTER CALLING MY DAD WHO HELPED ME TAKE IT TO A SAFE SPOT AND JUMP START THE CAR. THE CAR WORKED AFTER DOING A JUMP START AND I WAS ABLE TO PARK IT AT MY PARKING SPOT. THE NEXT DAY I WAS LEAVING TO DROP OFF MY DAUGHTER TO SCHOOL AND SAME THING HAPPENED AGAIN. I WAS INSIDE THE CAR COMING OUT (IN MOTION) AND THE CAR STOPPED SUDDENLY AND WOULDN'T TURN. I CALLED ROAD ASSISTANCE THIS TIME. THEY SENT ME A TOWING COMPANY TO TAKE IT TO THE CLOSEST JEEP DEALERSHIP. SINCE THE CAR WAS NOT ABLE TO TURN ON AT ALL, THEY WERE NOT ABLE TO TAKE IT. THEY SAID THE CAR NEED IT A FLAT BED TOW TRUCK SINCE IT DIDN'T START AT ALL. THEY WERE ABLE TO TOW THE CAR 3 DAYS LATER ON SATURDAY 12/07/19 BY A TOWING COMPANY THAT HAD A FLAT BED TOW TRUCK AND TOOK IT TO THE CLOSEST JEEP DEALERSHIP. THE CAR IS CURRENTLY AT ORLANDO DODGE JEEP DEALERSHIP AND THEY SAID THE WIN MODULE NEEDS TO BE REPLACED, THE BATTERY NEEDS TO BE RECHARGE AND GET NEW KEYS. I BOUGHT THIS CAR BRAND NEW WITH 0 MILEAGES FROM JEEP DEALERSHIP ONLY 1 YEAR AND 6 MONTHS OLD. I DECIDED TO BUY A NEW CAR IN ORDER TO AVOID RISKS LIKE THESE ONE OF BEING LEFT IN THE MIDDLE OF THE STREET/ROAD WITH MY DAUGHTER INSIDE THE CAR. THANKFULLY THIS DID NOT HAPPEN IN THE MIDDLE OF ROUTE I-4 WERE I NORMALLY DRIVE.
Mfg Campaign: 11287938
Recall Date: Dec 9, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
VEHICLE HAS STALLED APPROXIMATELY 10 TIMES IN THE LAST 2 WEEKS. SOME ON THE STREETS AND 3 TIMES ON THE FREEWAY. HALF THE TIME I WAS WITH MY CHILDREN. YOU HAVE TO PUT IT BACK ON PARK, WAIT ABOUT 10-15 SECONDS, THEN SWITCH IT ON AN OFF THREE TIMES BEFORE IT STARTS AGAIN.
Corrective Action:
VEHICLE HAS STALLED APPROXIMATELY 10 TIMES IN THE LAST 2 WEEKS. SOME ON THE STREETS AND 3 TIMES ON THE FREEWAY. HALF THE TIME I WAS WITH MY CHILDREN. YOU HAVE TO PUT IT BACK ON PARK, WAIT ABOUT 10-15 SECONDS, THEN SWITCH IT ON AN OFF THREE TIMES BEFORE IT STARTS AGAIN.
Additional Notes:
VEHICLE HAS STALLED APPROXIMATELY 10 TIMES IN THE LAST 2 WEEKS. SOME ON THE STREETS AND 3 TIMES ON THE FREEWAY. HALF THE TIME I WAS WITH MY CHILDREN. YOU HAVE TO PUT IT BACK ON PARK, WAIT ABOUT 10-15 SECONDS, THEN SWITCH IT ON AN OFF THREE TIMES BEFORE IT STARTS AGAIN.
Mfg Campaign: 11287402
Recall Date: Dec 6, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
VEHICLE HAS STALLED APPROXIMATELY 10 TIMES IN THE LAST 2 WEEKS. SOME ON THE STREETS AND 3 TIMES ON THE FREEWAY. HALF THE TIME I WAS WITH MY CHILDREN. YOU HAVE TO PUT IT BACK ON PARK, WAIT ABOUT 10-15 SECONDS, THEN SWITCH IT ON AN OFF THREE TIMES BEFORE IT STARTS AGAIN.
Corrective Action:
VEHICLE HAS STALLED APPROXIMATELY 10 TIMES IN THE LAST 2 WEEKS. SOME ON THE STREETS AND 3 TIMES ON THE FREEWAY. HALF THE TIME I WAS WITH MY CHILDREN. YOU HAVE TO PUT IT BACK ON PARK, WAIT ABOUT 10-15 SECONDS, THEN SWITCH IT ON AN OFF THREE TIMES BEFORE IT STARTS AGAIN.
Additional Notes:
VEHICLE HAS STALLED APPROXIMATELY 10 TIMES IN THE LAST 2 WEEKS. SOME ON THE STREETS AND 3 TIMES ON THE FREEWAY. HALF THE TIME I WAS WITH MY CHILDREN. YOU HAVE TO PUT IT BACK ON PARK, WAIT ABOUT 10-15 SECONDS, THEN SWITCH IT ON AN OFF THREE TIMES BEFORE IT STARTS AGAIN.
Mfg Campaign: 11287402
Recall Date: Dec 6, 2019
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
VEHICLE HAS STALLED APPROXIMATELY 10 TIMES IN THE LAST 2 WEEKS. SOME ON THE STREETS AND 3 TIMES ON THE FREEWAY. HALF THE TIME I WAS WITH MY CHILDREN. YOU HAVE TO PUT IT BACK ON PARK, WAIT ABOUT 10-15 SECONDS, THEN SWITCH IT ON AN OFF THREE TIMES BEFORE IT STARTS AGAIN.
Corrective Action:
VEHICLE HAS STALLED APPROXIMATELY 10 TIMES IN THE LAST 2 WEEKS. SOME ON THE STREETS AND 3 TIMES ON THE FREEWAY. HALF THE TIME I WAS WITH MY CHILDREN. YOU HAVE TO PUT IT BACK ON PARK, WAIT ABOUT 10-15 SECONDS, THEN SWITCH IT ON AN OFF THREE TIMES BEFORE IT STARTS AGAIN.
Additional Notes:
VEHICLE HAS STALLED APPROXIMATELY 10 TIMES IN THE LAST 2 WEEKS. SOME ON THE STREETS AND 3 TIMES ON THE FREEWAY. HALF THE TIME I WAS WITH MY CHILDREN. YOU HAVE TO PUT IT BACK ON PARK, WAIT ABOUT 10-15 SECONDS, THEN SWITCH IT ON AN OFF THREE TIMES BEFORE IT STARTS AGAIN.
Mfg Campaign: 11287402
Recall Date: Dec 6, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
2018 JEEP CHEROKEE LIMITED HAS STALLED OUT MULTIPLE TIMES OVER THE LAST WEEK (12/5/19), UPON SLOWING AND STARTING. THE STALLING HAS CAUSED ME TO COME TO A DEAD STOP ON A MAIN ROADS. I WAS ALMOST REAR ENDED BECAUSE I COULD NOT RESTART AND MOVE OUT THE WAY. THE DISPLAY SHOWS A "SHIFT SELECT" READING. WHEN TRYING TO RESTART, THE ENGINE ACTS LIKE IT IS STRUGGLING TO START BACK. EVERYTHING ELSE SHOWS ALL IS NORMAL.
Corrective Action:
2018 JEEP CHEROKEE LIMITED HAS STALLED OUT MULTIPLE TIMES OVER THE LAST WEEK (12/5/19), UPON SLOWING AND STARTING. THE STALLING HAS CAUSED ME TO COME TO A DEAD STOP ON A MAIN ROADS. I WAS ALMOST REAR ENDED BECAUSE I COULD NOT RESTART AND MOVE OUT THE WAY. THE DISPLAY SHOWS A "SHIFT SELECT" READING. WHEN TRYING TO RESTART, THE ENGINE ACTS LIKE IT IS STRUGGLING TO START BACK. EVERYTHING ELSE SHOWS ALL IS NORMAL.
Additional Notes:
2018 JEEP CHEROKEE LIMITED HAS STALLED OUT MULTIPLE TIMES OVER THE LAST WEEK (12/5/19), UPON SLOWING AND STARTING. THE STALLING HAS CAUSED ME TO COME TO A DEAD STOP ON A MAIN ROADS. I WAS ALMOST REAR ENDED BECAUSE I COULD NOT RESTART AND MOVE OUT THE WAY. THE DISPLAY SHOWS A "SHIFT SELECT" READING. WHEN TRYING TO RESTART, THE ENGINE ACTS LIKE IT IS STRUGGLING TO START BACK. EVERYTHING ELSE SHOWS ALL IS NORMAL.
Mfg Campaign: 11287414
Recall Date: Dec 6, 2019
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
Recent Articles
Jeep Grand Cherokee Head Restraint Problem
Chrysler (FCA US, LLC) has announced a safety issue affecting certain 2023–2024 Jeep Grand Ch ...
Aug 1, 2025Fuel Injector Problem: 2021-2024 Ford Bronco Sport and 2020-2022 Ford Escape
If you own a 2021-2024 Ford Bronco Sport or 2020-2022 Ford Escape equipped with a 1.5L Dragon GTDI e ...
Jul 28, 2025