Complaints & Recalls
Official Safety Recalls - Important!
10 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 01C
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2017 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power or loss of park function.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 45A
Recall Date: Apr 27, 2023
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W47
Recall Date: Jun 11, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Cherokee vehicles. The tire and rim size information required to be on the Certification label was omitted during manufacturing, which may result in an incorrect tire and rim combination being installed on the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T53
Recall Date: Aug 31, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2017 Jeep Cherokee vehicles manufactured October 13, 2016, to October 17, 2016. Improper welds on the driver's knee air bag inflator may prevent the air bag from properly inflating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S84
Recall Date: Nov 2, 2016
Consumer Complaints
1.8K ComplaintsChrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
WHILE DRIVING THE SERVICE SHIFTER LIGHT COMES ON AND EVERY LIGHT ON THE GEAR INDICATOR LIGHTS UP. DEALER SAYS THEY DO NOT KNOW. AFTER VEHICLE HAS BEEN TURNED OFF IT WENT AWAY. DEALER TOLD ME WE ARE FINE TO DRIVE IF IT DOESNT COME BACK
Corrective Action:
WHILE DRIVING THE SERVICE SHIFTER LIGHT COMES ON AND EVERY LIGHT ON THE GEAR INDICATOR LIGHTS UP. DEALER SAYS THEY DO NOT KNOW. AFTER VEHICLE HAS BEEN TURNED OFF IT WENT AWAY. DEALER TOLD ME WE ARE FINE TO DRIVE IF IT DOESNT COME BACK
Additional Notes:
WHILE DRIVING THE SERVICE SHIFTER LIGHT COMES ON AND EVERY LIGHT ON THE GEAR INDICATOR LIGHTS UP. DEALER SAYS THEY DO NOT KNOW. AFTER VEHICLE HAS BEEN TURNED OFF IT WENT AWAY. DEALER TOLD ME WE ARE FINE TO DRIVE IF IT DOESNT COME BACK
Mfg Campaign: 11222904
Recall Date: Jun 27, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE DRIVING THE SERVICE SHIFTER LIGHT COMES ON AND EVERY LIGHT ON THE GEAR INDICATOR LIGHTS UP. DEALER SAYS THEY DO NOT KNOW. AFTER VEHICLE HAS BEEN TURNED OFF IT WENT AWAY. DEALER TOLD ME WE ARE FINE TO DRIVE IF IT DOESNT COME BACK
Corrective Action:
WHILE DRIVING THE SERVICE SHIFTER LIGHT COMES ON AND EVERY LIGHT ON THE GEAR INDICATOR LIGHTS UP. DEALER SAYS THEY DO NOT KNOW. AFTER VEHICLE HAS BEEN TURNED OFF IT WENT AWAY. DEALER TOLD ME WE ARE FINE TO DRIVE IF IT DOESNT COME BACK
Additional Notes:
WHILE DRIVING THE SERVICE SHIFTER LIGHT COMES ON AND EVERY LIGHT ON THE GEAR INDICATOR LIGHTS UP. DEALER SAYS THEY DO NOT KNOW. AFTER VEHICLE HAS BEEN TURNED OFF IT WENT AWAY. DEALER TOLD ME WE ARE FINE TO DRIVE IF IT DOESNT COME BACK
Mfg Campaign: 11222904
Recall Date: Jun 27, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I BOUGHT THIS CAR NEW IN DECEMBER OF 2016. IT IS A 2017 VEHICLE THAT JUST HAS 37K MILES ON IT AND THE PRNDL SHIFTER AND CONNECTOR NEEDS TO BE REPLACED.IT ALSO NEEDS A NUMBER 2 IGNITION COIL. THIS IS A NEW CAR....IT SHOULD NOT BE HAVING ALL OF THESE PROBLEMS. THE VEHICLE WAS IN MOTION WHEN I PRESSED THE ACCELERATOR AND THE CAR JUST STARTED SHAKING AND WOULD NOT ACCELERATE WHILE DRIVING ON THE HIGHWAY. I COULD HEAR A KNOCK IN THE ENGINE WHEN I TRIED TO ACCELERATE. WHY HASN'T THIS CAR BEEN RECALLED FOR THIS??
Corrective Action:
I BOUGHT THIS CAR NEW IN DECEMBER OF 2016. IT IS A 2017 VEHICLE THAT JUST HAS 37K MILES ON IT AND THE PRNDL SHIFTER AND CONNECTOR NEEDS TO BE REPLACED.IT ALSO NEEDS A NUMBER 2 IGNITION COIL. THIS IS A NEW CAR....IT SHOULD NOT BE HAVING ALL OF THESE PROBLEMS. THE VEHICLE WAS IN MOTION WHEN I PRESSED THE ACCELERATOR AND THE CAR JUST STARTED SHAKING AND WOULD NOT ACCELERATE WHILE DRIVING ON THE HIGHWAY. I COULD HEAR A KNOCK IN THE ENGINE WHEN I TRIED TO ACCELERATE. WHY HASN'T THIS CAR BEEN RECALLED FOR THIS??
Additional Notes:
I BOUGHT THIS CAR NEW IN DECEMBER OF 2016. IT IS A 2017 VEHICLE THAT JUST HAS 37K MILES ON IT AND THE PRNDL SHIFTER AND CONNECTOR NEEDS TO BE REPLACED.IT ALSO NEEDS A NUMBER 2 IGNITION COIL. THIS IS A NEW CAR....IT SHOULD NOT BE HAVING ALL OF THESE PROBLEMS. THE VEHICLE WAS IN MOTION WHEN I PRESSED THE ACCELERATOR AND THE CAR JUST STARTED SHAKING AND WOULD NOT ACCELERATE WHILE DRIVING ON THE HIGHWAY. I COULD HEAR A KNOCK IN THE ENGINE WHEN I TRIED TO ACCELERATE. WHY HASN'T THIS CAR BEEN RECALLED FOR THIS??
Mfg Campaign: 11222973
Recall Date: Jun 27, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
SERVICE SHIFTER MESSAGE KEEPS COMING UP AND ALL LIGHTS ON GEARS TURN RED AND I HAVE SEEN A LOT OF COMPLAINTS ON THIS MODEL JEEP. IT HAPPENS WHEN SWITCHING GEAR, PARKING, DRIVING. IT NEEDS TO BE RECALLED!
Corrective Action:
SERVICE SHIFTER MESSAGE KEEPS COMING UP AND ALL LIGHTS ON GEARS TURN RED AND I HAVE SEEN A LOT OF COMPLAINTS ON THIS MODEL JEEP. IT HAPPENS WHEN SWITCHING GEAR, PARKING, DRIVING. IT NEEDS TO BE RECALLED!
Additional Notes:
SERVICE SHIFTER MESSAGE KEEPS COMING UP AND ALL LIGHTS ON GEARS TURN RED AND I HAVE SEEN A LOT OF COMPLAINTS ON THIS MODEL JEEP. IT HAPPENS WHEN SWITCHING GEAR, PARKING, DRIVING. IT NEEDS TO BE RECALLED!
Mfg Campaign: 11222691
Recall Date: Jun 26, 2019
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
SERVICE SHIFTER MESSAGE KEEPS COMING UP AND ALL LIGHTS ON GEARS TURN RED AND I HAVE SEEN A LOT OF COMPLAINTS ON THIS MODEL JEEP. IT HAPPENS WHEN SWITCHING GEAR, PARKING, DRIVING. IT NEEDS TO BE RECALLED!
Corrective Action:
SERVICE SHIFTER MESSAGE KEEPS COMING UP AND ALL LIGHTS ON GEARS TURN RED AND I HAVE SEEN A LOT OF COMPLAINTS ON THIS MODEL JEEP. IT HAPPENS WHEN SWITCHING GEAR, PARKING, DRIVING. IT NEEDS TO BE RECALLED!
Additional Notes:
SERVICE SHIFTER MESSAGE KEEPS COMING UP AND ALL LIGHTS ON GEARS TURN RED AND I HAVE SEEN A LOT OF COMPLAINTS ON THIS MODEL JEEP. IT HAPPENS WHEN SWITCHING GEAR, PARKING, DRIVING. IT NEEDS TO BE RECALLED!
Mfg Campaign: 11222691
Recall Date: Jun 26, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
SERVICE SHIFTER MESSAGE KEEPS COMING UP AND ALL LIGHTS ON GEARS TURN RED AND I HAVE SEEN A LOT OF COMPLAINTS ON THIS MODEL JEEP. IT HAPPENS WHEN SWITCHING GEAR, PARKING, DRIVING. IT NEEDS TO BE RECALLED!
Corrective Action:
SERVICE SHIFTER MESSAGE KEEPS COMING UP AND ALL LIGHTS ON GEARS TURN RED AND I HAVE SEEN A LOT OF COMPLAINTS ON THIS MODEL JEEP. IT HAPPENS WHEN SWITCHING GEAR, PARKING, DRIVING. IT NEEDS TO BE RECALLED!
Additional Notes:
SERVICE SHIFTER MESSAGE KEEPS COMING UP AND ALL LIGHTS ON GEARS TURN RED AND I HAVE SEEN A LOT OF COMPLAINTS ON THIS MODEL JEEP. IT HAPPENS WHEN SWITCHING GEAR, PARKING, DRIVING. IT NEEDS TO BE RECALLED!
Mfg Campaign: 11222691
Recall Date: Jun 26, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE DRIVING (45-50 MPH) DASHBOARD NOTICE STATES "SERVICE SHIFTER" AND THE INDICATOR LIGHTS ON THE SHIFTER (P,R,N,D) ARE ALL LITE UP. HAD TO STOP, SHUT VEHICLE OFF AND THEN RESTART. AT THIS POINT ALL LIGHTS AND NOTICE WAS REMOVED. THE INCIDENT OCCURRED 3 TIMES WITHIN THE SAME DAY (AT VARIOUS SPEEDS FROM 5 MPH TO 60 MPH). REPORTED INFORMATION INDICATES A WIRE HARNESS IS FAULTY AT THE SHIFTER POINT. ADDITIONALLY, THE JEEP IS LOOSING POWER, LIGHTS COME ON AND THE VEHICLE STALLS. AFTER SHUTTING OFF THE VEHICLE IT CAN BE RESTARTED, BUT AN INDICATOR NOISE ALERTS TO SOMETHING NOT WORKING CORRECTLY.
Corrective Action:
WHILE DRIVING (45-50 MPH) DASHBOARD NOTICE STATES "SERVICE SHIFTER" AND THE INDICATOR LIGHTS ON THE SHIFTER (P,R,N,D) ARE ALL LITE UP. HAD TO STOP, SHUT VEHICLE OFF AND THEN RESTART. AT THIS POINT ALL LIGHTS AND NOTICE WAS REMOVED. THE INCIDENT OCCURRED 3 TIMES WITHIN THE SAME DAY (AT VARIOUS SPEEDS FROM 5 MPH TO 60 MPH). REPORTED INFORMATION INDICATES A WIRE HARNESS IS FAULTY AT THE SHIFTER POINT. ADDITIONALLY, THE JEEP IS LOOSING POWER, LIGHTS COME ON AND THE VEHICLE STALLS. AFTER SHUTTING OFF THE VEHICLE IT CAN BE RESTARTED, BUT AN INDICATOR NOISE ALERTS TO SOMETHING NOT WORKING CORRECTLY.
Additional Notes:
WHILE DRIVING (45-50 MPH) DASHBOARD NOTICE STATES "SERVICE SHIFTER" AND THE INDICATOR LIGHTS ON THE SHIFTER (P,R,N,D) ARE ALL LITE UP. HAD TO STOP, SHUT VEHICLE OFF AND THEN RESTART. AT THIS POINT ALL LIGHTS AND NOTICE WAS REMOVED. THE INCIDENT OCCURRED 3 TIMES WITHIN THE SAME DAY (AT VARIOUS SPEEDS FROM 5 MPH TO 60 MPH). REPORTED INFORMATION INDICATES A WIRE HARNESS IS FAULTY AT THE SHIFTER POINT. ADDITIONALLY, THE JEEP IS LOOSING POWER, LIGHTS COME ON AND THE VEHICLE STALLS. AFTER SHUTTING OFF THE VEHICLE IT CAN BE RESTARTED, BUT AN INDICATOR NOISE ALERTS TO SOMETHING NOT WORKING CORRECTLY.
Mfg Campaign: 11222708
Recall Date: Jun 26, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
SHIFTER LIGHT CAME ON ALONG WITH THE PRND LIGHTS
Corrective Action:
SHIFTER LIGHT CAME ON ALONG WITH THE PRND LIGHTS
Additional Notes:
SHIFTER LIGHT CAME ON ALONG WITH THE PRND LIGHTS
Mfg Campaign: 11222562
Recall Date: Jun 25, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
CAR WILL NOT START,HAS TO BE TOWED FOR SERVICE. FOURTH TIME FOR SAME PROBLEM. THEY INSTALLED NEW BATTERY BUT AFTER APPROX 30 DAYS IT HAPPENS AGAIN. DIED ONE MORNING BACKING OUT OF MY DRIVEWAY INTO STREET WOULD NOT START. TOWED TO DEALER. HAPPENED AGAIN FRIDAY MORNING AT DEALER NOW.
Corrective Action:
CAR WILL NOT START,HAS TO BE TOWED FOR SERVICE. FOURTH TIME FOR SAME PROBLEM. THEY INSTALLED NEW BATTERY BUT AFTER APPROX 30 DAYS IT HAPPENS AGAIN. DIED ONE MORNING BACKING OUT OF MY DRIVEWAY INTO STREET WOULD NOT START. TOWED TO DEALER. HAPPENED AGAIN FRIDAY MORNING AT DEALER NOW.
Additional Notes:
CAR WILL NOT START,HAS TO BE TOWED FOR SERVICE. FOURTH TIME FOR SAME PROBLEM. THEY INSTALLED NEW BATTERY BUT AFTER APPROX 30 DAYS IT HAPPENS AGAIN. DIED ONE MORNING BACKING OUT OF MY DRIVEWAY INTO STREET WOULD NOT START. TOWED TO DEALER. HAPPENED AGAIN FRIDAY MORNING AT DEALER NOW.
Mfg Campaign: 11222145
Recall Date: Jun 24, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
CAR WILL NOT START,HAS TO BE TOWED FOR SERVICE. FOURTH TIME FOR SAME PROBLEM. THEY INSTALLED NEW BATTERY BUT AFTER APPROX 30 DAYS IT HAPPENS AGAIN. DIED ONE MORNING BACKING OUT OF MY DRIVEWAY INTO STREET WOULD NOT START. TOWED TO DEALER. HAPPENED AGAIN FRIDAY MORNING AT DEALER NOW.
Corrective Action:
CAR WILL NOT START,HAS TO BE TOWED FOR SERVICE. FOURTH TIME FOR SAME PROBLEM. THEY INSTALLED NEW BATTERY BUT AFTER APPROX 30 DAYS IT HAPPENS AGAIN. DIED ONE MORNING BACKING OUT OF MY DRIVEWAY INTO STREET WOULD NOT START. TOWED TO DEALER. HAPPENED AGAIN FRIDAY MORNING AT DEALER NOW.
Additional Notes:
CAR WILL NOT START,HAS TO BE TOWED FOR SERVICE. FOURTH TIME FOR SAME PROBLEM. THEY INSTALLED NEW BATTERY BUT AFTER APPROX 30 DAYS IT HAPPENS AGAIN. DIED ONE MORNING BACKING OUT OF MY DRIVEWAY INTO STREET WOULD NOT START. TOWED TO DEALER. HAPPENED AGAIN FRIDAY MORNING AT DEALER NOW.
Mfg Campaign: 11222145
Recall Date: Jun 24, 2019
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
FIRST MY AIR BAG LIGHT CAME ON AND SAID SERVICE AIR BAG SYSTEM. NEXT THE SEAT BELT LIGHT IS ON AND DINGS WHEN SOMEONE IS IN THE PASSENGER SEAT EVEN THE THE SEAT BELT BUCKLED. NOW MY TPMS LIGHT IS ON WITHOUT ANY ISSUES WITH THE AIR IN THE TIRES. THIS IS AN ONGOING ISSUE THEY CANT RESOLVE.
Corrective Action:
FIRST MY AIR BAG LIGHT CAME ON AND SAID SERVICE AIR BAG SYSTEM. NEXT THE SEAT BELT LIGHT IS ON AND DINGS WHEN SOMEONE IS IN THE PASSENGER SEAT EVEN THE THE SEAT BELT BUCKLED. NOW MY TPMS LIGHT IS ON WITHOUT ANY ISSUES WITH THE AIR IN THE TIRES. THIS IS AN ONGOING ISSUE THEY CANT RESOLVE.
Additional Notes:
FIRST MY AIR BAG LIGHT CAME ON AND SAID SERVICE AIR BAG SYSTEM. NEXT THE SEAT BELT LIGHT IS ON AND DINGS WHEN SOMEONE IS IN THE PASSENGER SEAT EVEN THE THE SEAT BELT BUCKLED. NOW MY TPMS LIGHT IS ON WITHOUT ANY ISSUES WITH THE AIR IN THE TIRES. THIS IS AN ONGOING ISSUE THEY CANT RESOLVE.
Mfg Campaign: 11221838
Recall Date: Jun 22, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
FIRST MY AIR BAG LIGHT CAME ON AND SAID SERVICE AIR BAG SYSTEM. NEXT THE SEAT BELT LIGHT IS ON AND DINGS WHEN SOMEONE IS IN THE PASSENGER SEAT EVEN THE THE SEAT BELT BUCKLED. NOW MY TPMS LIGHT IS ON WITHOUT ANY ISSUES WITH THE AIR IN THE TIRES. THIS IS AN ONGOING ISSUE THEY CANT RESOLVE.
Corrective Action:
FIRST MY AIR BAG LIGHT CAME ON AND SAID SERVICE AIR BAG SYSTEM. NEXT THE SEAT BELT LIGHT IS ON AND DINGS WHEN SOMEONE IS IN THE PASSENGER SEAT EVEN THE THE SEAT BELT BUCKLED. NOW MY TPMS LIGHT IS ON WITHOUT ANY ISSUES WITH THE AIR IN THE TIRES. THIS IS AN ONGOING ISSUE THEY CANT RESOLVE.
Additional Notes:
FIRST MY AIR BAG LIGHT CAME ON AND SAID SERVICE AIR BAG SYSTEM. NEXT THE SEAT BELT LIGHT IS ON AND DINGS WHEN SOMEONE IS IN THE PASSENGER SEAT EVEN THE THE SEAT BELT BUCKLED. NOW MY TPMS LIGHT IS ON WITHOUT ANY ISSUES WITH THE AIR IN THE TIRES. THIS IS AN ONGOING ISSUE THEY CANT RESOLVE.
Mfg Campaign: 11221838
Recall Date: Jun 22, 2019
Chrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
FIRST MY AIR BAG LIGHT CAME ON AND SAID SERVICE AIR BAG SYSTEM. NEXT THE SEAT BELT LIGHT IS ON AND DINGS WHEN SOMEONE IS IN THE PASSENGER SEAT EVEN THE THE SEAT BELT BUCKLED. NOW MY TPMS LIGHT IS ON WITHOUT ANY ISSUES WITH THE AIR IN THE TIRES. THIS IS AN ONGOING ISSUE THEY CANT RESOLVE.
Corrective Action:
FIRST MY AIR BAG LIGHT CAME ON AND SAID SERVICE AIR BAG SYSTEM. NEXT THE SEAT BELT LIGHT IS ON AND DINGS WHEN SOMEONE IS IN THE PASSENGER SEAT EVEN THE THE SEAT BELT BUCKLED. NOW MY TPMS LIGHT IS ON WITHOUT ANY ISSUES WITH THE AIR IN THE TIRES. THIS IS AN ONGOING ISSUE THEY CANT RESOLVE.
Additional Notes:
FIRST MY AIR BAG LIGHT CAME ON AND SAID SERVICE AIR BAG SYSTEM. NEXT THE SEAT BELT LIGHT IS ON AND DINGS WHEN SOMEONE IS IN THE PASSENGER SEAT EVEN THE THE SEAT BELT BUCKLED. NOW MY TPMS LIGHT IS ON WITHOUT ANY ISSUES WITH THE AIR IN THE TIRES. THIS IS AN ONGOING ISSUE THEY CANT RESOLVE.
Mfg Campaign: 11221838
Recall Date: Jun 22, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I WAS DRIVING HOME ON A MAJOR STREET WHEN THE MESSAGE SERVICE SHIFTER POPPED UP ON MY DASHBOARD. THE LIGHTS TURNED RED ON ALL GEARS. I COULD NOT SEE MY SPEED OR ANY OTHER INFORMATION. MY MILEAGE HAD JUST READ 19141 I BELIEVE PRIOR TO THE SCREEN GOING TO SERVICE SHIFTER MESSAGE. I PULLED INTO A PARKING LOT. I PLACED THE GEAR INTO PARK. I THEN GOOGLED THE MESSAGE, MAKE, AND MODEL TO FIND OUT MORE INFORMATION. I FOUND FORUM ON CARGURUS.COM STATING TO TURN OFF THE VEHICLE AND RESTART. I WAITED 10 MINUTES BEFORE TURNING ON THE VEHICLE. WHEN I TURNED ON THE VEHICLE.THE MESSAGE DISAPPEARED AND THE RED GEAR LIGHTS TURNED OFF.
Corrective Action:
I WAS DRIVING HOME ON A MAJOR STREET WHEN THE MESSAGE SERVICE SHIFTER POPPED UP ON MY DASHBOARD. THE LIGHTS TURNED RED ON ALL GEARS. I COULD NOT SEE MY SPEED OR ANY OTHER INFORMATION. MY MILEAGE HAD JUST READ 19141 I BELIEVE PRIOR TO THE SCREEN GOING TO SERVICE SHIFTER MESSAGE. I PULLED INTO A PARKING LOT. I PLACED THE GEAR INTO PARK. I THEN GOOGLED THE MESSAGE, MAKE, AND MODEL TO FIND OUT MORE INFORMATION. I FOUND FORUM ON CARGURUS.COM STATING TO TURN OFF THE VEHICLE AND RESTART. I WAITED 10 MINUTES BEFORE TURNING ON THE VEHICLE. WHEN I TURNED ON THE VEHICLE.THE MESSAGE DISAPPEARED AND THE RED GEAR LIGHTS TURNED OFF.
Additional Notes:
I WAS DRIVING HOME ON A MAJOR STREET WHEN THE MESSAGE SERVICE SHIFTER POPPED UP ON MY DASHBOARD. THE LIGHTS TURNED RED ON ALL GEARS. I COULD NOT SEE MY SPEED OR ANY OTHER INFORMATION. MY MILEAGE HAD JUST READ 19141 I BELIEVE PRIOR TO THE SCREEN GOING TO SERVICE SHIFTER MESSAGE. I PULLED INTO A PARKING LOT. I PLACED THE GEAR INTO PARK. I THEN GOOGLED THE MESSAGE, MAKE, AND MODEL TO FIND OUT MORE INFORMATION. I FOUND FORUM ON CARGURUS.COM STATING TO TURN OFF THE VEHICLE AND RESTART. I WAITED 10 MINUTES BEFORE TURNING ON THE VEHICLE. WHEN I TURNED ON THE VEHICLE.THE MESSAGE DISAPPEARED AND THE RED GEAR LIGHTS TURNED OFF.
Mfg Campaign: 11221937
Recall Date: Jun 22, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
SERVICE SHIFTER LIGHT HAS COME ON TWICE NOW AND WE PURCHASED THIS VEHICLE 5/17/19. IT IS A 2017 JEEP CHEROKEE TRAILHAWK WITH ABOUT 42,000 MILES. WHEN THIS HAPPENS EVERYTHING LOCKS UP. ALL THE LIGHTS BY THE SHIFTER WHERE PARK, REVERSE, ETC ARE THOSE LIGHT S LIGHT UP IN RED. YOU CAN NOT SEE THE SPEEDOMETER SO YOU HAVE NO IDEA HOW FAST YOU ARE GOING. THIS HAPPEN WHILE DRIVING OF COURSE, NOT SAFE AT ALL!! THIS HAPPENED LITERALLY DAYS AFTER PURCHASE.
Corrective Action:
SERVICE SHIFTER LIGHT HAS COME ON TWICE NOW AND WE PURCHASED THIS VEHICLE 5/17/19. IT IS A 2017 JEEP CHEROKEE TRAILHAWK WITH ABOUT 42,000 MILES. WHEN THIS HAPPENS EVERYTHING LOCKS UP. ALL THE LIGHTS BY THE SHIFTER WHERE PARK, REVERSE, ETC ARE THOSE LIGHT S LIGHT UP IN RED. YOU CAN NOT SEE THE SPEEDOMETER SO YOU HAVE NO IDEA HOW FAST YOU ARE GOING. THIS HAPPEN WHILE DRIVING OF COURSE, NOT SAFE AT ALL!! THIS HAPPENED LITERALLY DAYS AFTER PURCHASE.
Additional Notes:
SERVICE SHIFTER LIGHT HAS COME ON TWICE NOW AND WE PURCHASED THIS VEHICLE 5/17/19. IT IS A 2017 JEEP CHEROKEE TRAILHAWK WITH ABOUT 42,000 MILES. WHEN THIS HAPPENS EVERYTHING LOCKS UP. ALL THE LIGHTS BY THE SHIFTER WHERE PARK, REVERSE, ETC ARE THOSE LIGHT S LIGHT UP IN RED. YOU CAN NOT SEE THE SPEEDOMETER SO YOU HAVE NO IDEA HOW FAST YOU ARE GOING. THIS HAPPEN WHILE DRIVING OF COURSE, NOT SAFE AT ALL!! THIS HAPPENED LITERALLY DAYS AFTER PURCHASE.
Mfg Campaign: 11221643
Recall Date: Jun 21, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
DRIVING TO WORK THIS MORNING, TURN INTO A BUSY ROAD AND MY LIGHTS STARTED FLASHING ON THE DASH AND SAID THAT YOU CAN'T SHIFT GEARS WHILE IN MOTION.. OBVIOUSLY I HADN'T DONE THAT.. TOOK 3 MINS JUST TO GET THE CAR TO TURN OFF SINCE EVERYTHING WAS LOCKED UP.. LET IT SIT ONCE OFF, DIDN'T WANT TO START.. DID IT AGAIN AND FINALLY IT STARTED AND THE LIGHTS WERE NO LONGER LIT UP! DO THE RECALL ALREADY! OBVIOUSLY WITH ALL THE OTHER COMPLAINTS IT'S A JEEP ISSUE, NOT AN OPERATOR ISSUE..
Corrective Action:
DRIVING TO WORK THIS MORNING, TURN INTO A BUSY ROAD AND MY LIGHTS STARTED FLASHING ON THE DASH AND SAID THAT YOU CAN'T SHIFT GEARS WHILE IN MOTION.. OBVIOUSLY I HADN'T DONE THAT.. TOOK 3 MINS JUST TO GET THE CAR TO TURN OFF SINCE EVERYTHING WAS LOCKED UP.. LET IT SIT ONCE OFF, DIDN'T WANT TO START.. DID IT AGAIN AND FINALLY IT STARTED AND THE LIGHTS WERE NO LONGER LIT UP! DO THE RECALL ALREADY! OBVIOUSLY WITH ALL THE OTHER COMPLAINTS IT'S A JEEP ISSUE, NOT AN OPERATOR ISSUE..
Additional Notes:
DRIVING TO WORK THIS MORNING, TURN INTO A BUSY ROAD AND MY LIGHTS STARTED FLASHING ON THE DASH AND SAID THAT YOU CAN'T SHIFT GEARS WHILE IN MOTION.. OBVIOUSLY I HADN'T DONE THAT.. TOOK 3 MINS JUST TO GET THE CAR TO TURN OFF SINCE EVERYTHING WAS LOCKED UP.. LET IT SIT ONCE OFF, DIDN'T WANT TO START.. DID IT AGAIN AND FINALLY IT STARTED AND THE LIGHTS WERE NO LONGER LIT UP! DO THE RECALL ALREADY! OBVIOUSLY WITH ALL THE OTHER COMPLAINTS IT'S A JEEP ISSUE, NOT AN OPERATOR ISSUE..
Mfg Campaign: 11221383
Recall Date: Jun 20, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
DRIVING TO WORK THIS MORNING, TURN INTO A BUSY ROAD AND MY LIGHTS STARTED FLASHING ON THE DASH AND SAID THAT YOU CAN'T SHIFT GEARS WHILE IN MOTION.. OBVIOUSLY I HADN'T DONE THAT.. TOOK 3 MINS JUST TO GET THE CAR TO TURN OFF SINCE EVERYTHING WAS LOCKED UP.. LET IT SIT ONCE OFF, DIDN'T WANT TO START.. DID IT AGAIN AND FINALLY IT STARTED AND THE LIGHTS WERE NO LONGER LIT UP! DO THE RECALL ALREADY! OBVIOUSLY WITH ALL THE OTHER COMPLAINTS IT'S A JEEP ISSUE, NOT AN OPERATOR ISSUE..
Corrective Action:
DRIVING TO WORK THIS MORNING, TURN INTO A BUSY ROAD AND MY LIGHTS STARTED FLASHING ON THE DASH AND SAID THAT YOU CAN'T SHIFT GEARS WHILE IN MOTION.. OBVIOUSLY I HADN'T DONE THAT.. TOOK 3 MINS JUST TO GET THE CAR TO TURN OFF SINCE EVERYTHING WAS LOCKED UP.. LET IT SIT ONCE OFF, DIDN'T WANT TO START.. DID IT AGAIN AND FINALLY IT STARTED AND THE LIGHTS WERE NO LONGER LIT UP! DO THE RECALL ALREADY! OBVIOUSLY WITH ALL THE OTHER COMPLAINTS IT'S A JEEP ISSUE, NOT AN OPERATOR ISSUE..
Additional Notes:
DRIVING TO WORK THIS MORNING, TURN INTO A BUSY ROAD AND MY LIGHTS STARTED FLASHING ON THE DASH AND SAID THAT YOU CAN'T SHIFT GEARS WHILE IN MOTION.. OBVIOUSLY I HADN'T DONE THAT.. TOOK 3 MINS JUST TO GET THE CAR TO TURN OFF SINCE EVERYTHING WAS LOCKED UP.. LET IT SIT ONCE OFF, DIDN'T WANT TO START.. DID IT AGAIN AND FINALLY IT STARTED AND THE LIGHTS WERE NO LONGER LIT UP! DO THE RECALL ALREADY! OBVIOUSLY WITH ALL THE OTHER COMPLAINTS IT'S A JEEP ISSUE, NOT AN OPERATOR ISSUE..
Mfg Campaign: 11221383
Recall Date: Jun 20, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
DRIVING TO WORK THIS MORNING, TURN INTO A BUSY ROAD AND MY LIGHTS STARTED FLASHING ON THE DASH AND SAID THAT YOU CAN'T SHIFT GEARS WHILE IN MOTION.. OBVIOUSLY I HADN'T DONE THAT.. TOOK 3 MINS JUST TO GET THE CAR TO TURN OFF SINCE EVERYTHING WAS LOCKED UP.. LET IT SIT ONCE OFF, DIDN'T WANT TO START.. DID IT AGAIN AND FINALLY IT STARTED AND THE LIGHTS WERE NO LONGER LIT UP! DO THE RECALL ALREADY! OBVIOUSLY WITH ALL THE OTHER COMPLAINTS IT'S A JEEP ISSUE, NOT AN OPERATOR ISSUE..
Corrective Action:
DRIVING TO WORK THIS MORNING, TURN INTO A BUSY ROAD AND MY LIGHTS STARTED FLASHING ON THE DASH AND SAID THAT YOU CAN'T SHIFT GEARS WHILE IN MOTION.. OBVIOUSLY I HADN'T DONE THAT.. TOOK 3 MINS JUST TO GET THE CAR TO TURN OFF SINCE EVERYTHING WAS LOCKED UP.. LET IT SIT ONCE OFF, DIDN'T WANT TO START.. DID IT AGAIN AND FINALLY IT STARTED AND THE LIGHTS WERE NO LONGER LIT UP! DO THE RECALL ALREADY! OBVIOUSLY WITH ALL THE OTHER COMPLAINTS IT'S A JEEP ISSUE, NOT AN OPERATOR ISSUE..
Additional Notes:
DRIVING TO WORK THIS MORNING, TURN INTO A BUSY ROAD AND MY LIGHTS STARTED FLASHING ON THE DASH AND SAID THAT YOU CAN'T SHIFT GEARS WHILE IN MOTION.. OBVIOUSLY I HADN'T DONE THAT.. TOOK 3 MINS JUST TO GET THE CAR TO TURN OFF SINCE EVERYTHING WAS LOCKED UP.. LET IT SIT ONCE OFF, DIDN'T WANT TO START.. DID IT AGAIN AND FINALLY IT STARTED AND THE LIGHTS WERE NO LONGER LIT UP! DO THE RECALL ALREADY! OBVIOUSLY WITH ALL THE OTHER COMPLAINTS IT'S A JEEP ISSUE, NOT AN OPERATOR ISSUE..
Mfg Campaign: 11221383
Recall Date: Jun 20, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
SERVICE SHIFTER. DEALERSHIP QUOTED ME 1200.00 TO REPAIR. WAS TOLD IT WAS A SHIFTING MODULE IN WHICH WOULD NEED TO BE PROGRAMMED AFTER REPAIR. THERE HAS BEEN NUMEROUS PEOPLE WITH THIS SAME ISSUE ON THESE CARS. THIS VEHICLE IS LESS THAN 2 YEARS OLD, AND I WAS TOLD THIS COULD BE A MAJOR SAFETY PROBLEM. THIS SHOULD BE A RECALL WITHOUT A DOUBT.
Corrective Action:
SERVICE SHIFTER. DEALERSHIP QUOTED ME 1200.00 TO REPAIR. WAS TOLD IT WAS A SHIFTING MODULE IN WHICH WOULD NEED TO BE PROGRAMMED AFTER REPAIR. THERE HAS BEEN NUMEROUS PEOPLE WITH THIS SAME ISSUE ON THESE CARS. THIS VEHICLE IS LESS THAN 2 YEARS OLD, AND I WAS TOLD THIS COULD BE A MAJOR SAFETY PROBLEM. THIS SHOULD BE A RECALL WITHOUT A DOUBT.
Additional Notes:
SERVICE SHIFTER. DEALERSHIP QUOTED ME 1200.00 TO REPAIR. WAS TOLD IT WAS A SHIFTING MODULE IN WHICH WOULD NEED TO BE PROGRAMMED AFTER REPAIR. THERE HAS BEEN NUMEROUS PEOPLE WITH THIS SAME ISSUE ON THESE CARS. THIS VEHICLE IS LESS THAN 2 YEARS OLD, AND I WAS TOLD THIS COULD BE A MAJOR SAFETY PROBLEM. THIS SHOULD BE A RECALL WITHOUT A DOUBT.
Mfg Campaign: 11221511
Recall Date: Jun 20, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
MESSAGE ON DASH CAME UP SAYING SERVICE SHIFTER. ALL LIGHTS ON AROUND THE SHIFT STICK. CALLED DEALER N THEY SAY IT'S A 'COMMON PROBLEM WITH JEEPS' AND I NEED A SHIFTER MODULE N WIRING. I LOOKED IT UP ON INTERNET N THERE ARE MANY GROUPS WITH THIS COMPLAINT. SOME SAY THEIR AUTO DIED WHILE DRIVING OR GEARS WON'T SHIFT RIGHT. WHY NO RECALL?? APPARENTLY IT'S BEEN GOING ON FOR FEW YEARS. THEY NEED TO FIX THE PROBLEM! I WAS DRIVING AND WHEN WARNING COMES ON THE MPH N STUFF DOESN'T SHOW ON DASH N LIGHTS ARE LIT UP ON GEAR. VERY DISTRACTING!
Corrective Action:
MESSAGE ON DASH CAME UP SAYING SERVICE SHIFTER. ALL LIGHTS ON AROUND THE SHIFT STICK. CALLED DEALER N THEY SAY IT'S A 'COMMON PROBLEM WITH JEEPS' AND I NEED A SHIFTER MODULE N WIRING. I LOOKED IT UP ON INTERNET N THERE ARE MANY GROUPS WITH THIS COMPLAINT. SOME SAY THEIR AUTO DIED WHILE DRIVING OR GEARS WON'T SHIFT RIGHT. WHY NO RECALL?? APPARENTLY IT'S BEEN GOING ON FOR FEW YEARS. THEY NEED TO FIX THE PROBLEM! I WAS DRIVING AND WHEN WARNING COMES ON THE MPH N STUFF DOESN'T SHOW ON DASH N LIGHTS ARE LIT UP ON GEAR. VERY DISTRACTING!
Additional Notes:
MESSAGE ON DASH CAME UP SAYING SERVICE SHIFTER. ALL LIGHTS ON AROUND THE SHIFT STICK. CALLED DEALER N THEY SAY IT'S A 'COMMON PROBLEM WITH JEEPS' AND I NEED A SHIFTER MODULE N WIRING. I LOOKED IT UP ON INTERNET N THERE ARE MANY GROUPS WITH THIS COMPLAINT. SOME SAY THEIR AUTO DIED WHILE DRIVING OR GEARS WON'T SHIFT RIGHT. WHY NO RECALL?? APPARENTLY IT'S BEEN GOING ON FOR FEW YEARS. THEY NEED TO FIX THE PROBLEM! I WAS DRIVING AND WHEN WARNING COMES ON THE MPH N STUFF DOESN'T SHOW ON DASH N LIGHTS ARE LIT UP ON GEAR. VERY DISTRACTING!
Mfg Campaign: 11221594
Recall Date: Jun 20, 2019
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