Complaints & Recalls
Official Safety Recalls - Important!
10 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 01C
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2017 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power or loss of park function.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 45A
Recall Date: Apr 27, 2023
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W47
Recall Date: Jun 11, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Cherokee vehicles. The tire and rim size information required to be on the Certification label was omitted during manufacturing, which may result in an incorrect tire and rim combination being installed on the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T53
Recall Date: Aug 31, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2017 Jeep Cherokee vehicles manufactured October 13, 2016, to October 17, 2016. Improper welds on the driver's knee air bag inflator may prevent the air bag from properly inflating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S84
Recall Date: Nov 2, 2016
Consumer Complaints
1.8K ComplaintsChrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
SERVICE SHIFTER LIGHT
Corrective Action:
SERVICE SHIFTER LIGHT
Additional Notes:
SERVICE SHIFTER LIGHT
Mfg Campaign: 11230930
Recall Date: Jul 11, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE "SERVICE SHIFTER" WARNING LIGHT HAS APPEARED TWICE IN TWO DAYS. ALL THE LIGHTS COME ON NEXT TO THE SHIFTER MAKING IT IMPOSSIBLE TO TELL WHAT THE VEHICLE IS SHIFTED INTO. ALSO, THIS "SERVICE SHIFTER" LIGHT STAYS ON UNTIL YOU RESTART THE VEHICLE, MAKING IT IMPOSSIBLE TO SEE ANY OTHER GAUGES WHILE THIS WARNING IS PRESENT. THE VEHICLE IS 2 YEARS OLD AND HAS LESS THAN 32,000 MILES ON IT. I HAVE FOUND MANY SIMILAR POSTS ONLINE WITH THIS SAME ISSUE, AND NO RECALL HAS BEEN DECLARED FOR CORRECTING THIS.
Corrective Action:
THE "SERVICE SHIFTER" WARNING LIGHT HAS APPEARED TWICE IN TWO DAYS. ALL THE LIGHTS COME ON NEXT TO THE SHIFTER MAKING IT IMPOSSIBLE TO TELL WHAT THE VEHICLE IS SHIFTED INTO. ALSO, THIS "SERVICE SHIFTER" LIGHT STAYS ON UNTIL YOU RESTART THE VEHICLE, MAKING IT IMPOSSIBLE TO SEE ANY OTHER GAUGES WHILE THIS WARNING IS PRESENT. THE VEHICLE IS 2 YEARS OLD AND HAS LESS THAN 32,000 MILES ON IT. I HAVE FOUND MANY SIMILAR POSTS ONLINE WITH THIS SAME ISSUE, AND NO RECALL HAS BEEN DECLARED FOR CORRECTING THIS.
Additional Notes:
THE "SERVICE SHIFTER" WARNING LIGHT HAS APPEARED TWICE IN TWO DAYS. ALL THE LIGHTS COME ON NEXT TO THE SHIFTER MAKING IT IMPOSSIBLE TO TELL WHAT THE VEHICLE IS SHIFTED INTO. ALSO, THIS "SERVICE SHIFTER" LIGHT STAYS ON UNTIL YOU RESTART THE VEHICLE, MAKING IT IMPOSSIBLE TO SEE ANY OTHER GAUGES WHILE THIS WARNING IS PRESENT. THE VEHICLE IS 2 YEARS OLD AND HAS LESS THAN 32,000 MILES ON IT. I HAVE FOUND MANY SIMILAR POSTS ONLINE WITH THIS SAME ISSUE, AND NO RECALL HAS BEEN DECLARED FOR CORRECTING THIS.
Mfg Campaign: 11231142
Recall Date: Jul 11, 2019
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
THE SPEED CONTROL IN MY CAR WENT WACKO A COUPLE OF WEEKS AGO. SPED UP FROM 45MPH TO 56MPH. IN THE SHORT SPACE OF TIME IT TOOK FOR THIS TO HAPPEN (1-2 SECONDS, NOT SURE AS I WAS FREAKING OUT...), I APPLIED THE BRAKE - TOO NO AVAIL, THEN I PUT IT INTO NEUTRAL AND THAT WORKED; WHICH WAS GOOD BECAUSE I ALMOST PLOWED INTO THE CAR IN FRONT OF ME (ON A NARROW SINGLE LANE ROAD ON A HILL GOING DOWNHILL SO, THERE WAS NO OPTION TO BAIL OUT, IF THERE HAD BEEN TIME TO DO THAT - WHICH THERE WAS NOT. I HAVE HAD IT IN THE DEALERSHIP FOR 12 DAYS NOW AND THEY CAN'T SEEM TO FIX IT. *DT *DT*JB
Corrective Action:
THE SPEED CONTROL IN MY CAR WENT WACKO A COUPLE OF WEEKS AGO. SPED UP FROM 45MPH TO 56MPH. IN THE SHORT SPACE OF TIME IT TOOK FOR THIS TO HAPPEN (1-2 SECONDS, NOT SURE AS I WAS FREAKING OUT...), I APPLIED THE BRAKE - TOO NO AVAIL, THEN I PUT IT INTO NEUTRAL AND THAT WORKED; WHICH WAS GOOD BECAUSE I ALMOST PLOWED INTO THE CAR IN FRONT OF ME (ON A NARROW SINGLE LANE ROAD ON A HILL GOING DOWNHILL SO, THERE WAS NO OPTION TO BAIL OUT, IF THERE HAD BEEN TIME TO DO THAT - WHICH THERE WAS NOT. I HAVE HAD IT IN THE DEALERSHIP FOR 12 DAYS NOW AND THEY CAN'T SEEM TO FIX IT. *DT *DT*JB
Additional Notes:
THE SPEED CONTROL IN MY CAR WENT WACKO A COUPLE OF WEEKS AGO. SPED UP FROM 45MPH TO 56MPH. IN THE SHORT SPACE OF TIME IT TOOK FOR THIS TO HAPPEN (1-2 SECONDS, NOT SURE AS I WAS FREAKING OUT...), I APPLIED THE BRAKE - TOO NO AVAIL, THEN I PUT IT INTO NEUTRAL AND THAT WORKED; WHICH WAS GOOD BECAUSE I ALMOST PLOWED INTO THE CAR IN FRONT OF ME (ON A NARROW SINGLE LANE ROAD ON A HILL GOING DOWNHILL SO, THERE WAS NO OPTION TO BAIL OUT, IF THERE HAD BEEN TIME TO DO THAT - WHICH THERE WAS NOT. I HAVE HAD IT IN THE DEALERSHIP FOR 12 DAYS NOW AND THEY CAN'T SEEM TO FIX IT. *DT *DT*JB
Mfg Campaign: 11230913
Recall Date: Jul 10, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
THE SERVICE SHIFT LIGHT HAS COME ON SEVERAL TIMES ON MY CAR. JUST BROUGHT IT IN FOR AN UPDATE AT THE JEEP DEALERSHIP, AND STILL HAVING THE PROBLEM. CAR RUNS FINE ONCE IT IS PARKED AND TURNED OFF. HOWEVER, PROBLEM CONTINUES TO HAPPEN.
Corrective Action:
THE SERVICE SHIFT LIGHT HAS COME ON SEVERAL TIMES ON MY CAR. JUST BROUGHT IT IN FOR AN UPDATE AT THE JEEP DEALERSHIP, AND STILL HAVING THE PROBLEM. CAR RUNS FINE ONCE IT IS PARKED AND TURNED OFF. HOWEVER, PROBLEM CONTINUES TO HAPPEN.
Additional Notes:
THE SERVICE SHIFT LIGHT HAS COME ON SEVERAL TIMES ON MY CAR. JUST BROUGHT IT IN FOR AN UPDATE AT THE JEEP DEALERSHIP, AND STILL HAVING THE PROBLEM. CAR RUNS FINE ONCE IT IS PARKED AND TURNED OFF. HOWEVER, PROBLEM CONTINUES TO HAPPEN.
Mfg Campaign: 11230552
Recall Date: Jul 9, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
THE SERVICE SHIFT LIGHT HAS COME ON SEVERAL TIMES ON MY CAR. JUST BROUGHT IT IN FOR AN UPDATE AT THE JEEP DEALERSHIP, AND STILL HAVING THE PROBLEM. CAR RUNS FINE ONCE IT IS PARKED AND TURNED OFF. HOWEVER, PROBLEM CONTINUES TO HAPPEN.
Corrective Action:
THE SERVICE SHIFT LIGHT HAS COME ON SEVERAL TIMES ON MY CAR. JUST BROUGHT IT IN FOR AN UPDATE AT THE JEEP DEALERSHIP, AND STILL HAVING THE PROBLEM. CAR RUNS FINE ONCE IT IS PARKED AND TURNED OFF. HOWEVER, PROBLEM CONTINUES TO HAPPEN.
Additional Notes:
THE SERVICE SHIFT LIGHT HAS COME ON SEVERAL TIMES ON MY CAR. JUST BROUGHT IT IN FOR AN UPDATE AT THE JEEP DEALERSHIP, AND STILL HAVING THE PROBLEM. CAR RUNS FINE ONCE IT IS PARKED AND TURNED OFF. HOWEVER, PROBLEM CONTINUES TO HAPPEN.
Mfg Campaign: 11230552
Recall Date: Jul 9, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE DRIVING DOWN THE ROAD MY CAR DISPLAYED SERVICE SHIFTER AND ALL THE LIGHTS ON MY SHIFTER WERE LIT UP.
Corrective Action:
WHILE DRIVING DOWN THE ROAD MY CAR DISPLAYED SERVICE SHIFTER AND ALL THE LIGHTS ON MY SHIFTER WERE LIT UP.
Additional Notes:
WHILE DRIVING DOWN THE ROAD MY CAR DISPLAYED SERVICE SHIFTER AND ALL THE LIGHTS ON MY SHIFTER WERE LIT UP.
Mfg Campaign: 11230007
Recall Date: Jul 8, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
WHILE MOVING ON A CITY STREET, THE MESSAGE "SERVICE SHIFTER" APPEARED ON INSTRUMENT PANEL AND ALL GEAR LIGHTS ON SHIFT CONSOLE ILLUMINATED RED. CONDITION REMAINED UNTIL VEHICLE WAS STOPPED AND TURNED OFF, THEN BACK ON.
Corrective Action:
WHILE MOVING ON A CITY STREET, THE MESSAGE "SERVICE SHIFTER" APPEARED ON INSTRUMENT PANEL AND ALL GEAR LIGHTS ON SHIFT CONSOLE ILLUMINATED RED. CONDITION REMAINED UNTIL VEHICLE WAS STOPPED AND TURNED OFF, THEN BACK ON.
Additional Notes:
WHILE MOVING ON A CITY STREET, THE MESSAGE "SERVICE SHIFTER" APPEARED ON INSTRUMENT PANEL AND ALL GEAR LIGHTS ON SHIFT CONSOLE ILLUMINATED RED. CONDITION REMAINED UNTIL VEHICLE WAS STOPPED AND TURNED OFF, THEN BACK ON.
Mfg Campaign: 11229882
Recall Date: Jul 7, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE REAR BACK UP CAMERA CUTS OUT WHILE BACKING UP AND GOES TO STATIC.
Corrective Action:
THE REAR BACK UP CAMERA CUTS OUT WHILE BACKING UP AND GOES TO STATIC.
Additional Notes:
THE REAR BACK UP CAMERA CUTS OUT WHILE BACKING UP AND GOES TO STATIC.
Mfg Campaign: 11229748
Recall Date: Jul 6, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
VEHICLE WILL RANDOMLY SAY 'SERVICE SHIFTER' THEN ALL THE LIGHTS ON GEAR SHIFT WILL LIGHT UP.
Corrective Action:
VEHICLE WILL RANDOMLY SAY 'SERVICE SHIFTER' THEN ALL THE LIGHTS ON GEAR SHIFT WILL LIGHT UP.
Additional Notes:
VEHICLE WILL RANDOMLY SAY 'SERVICE SHIFTER' THEN ALL THE LIGHTS ON GEAR SHIFT WILL LIGHT UP.
Mfg Campaign: 11229504
Recall Date: Jul 5, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
2017 CHEROKEE HAD A "SERVICE SHIFTER" ALERT POP UP AND ALL THE LIGHTS ON THE SHIFTER LIT UP RED. HAVE 33,700 MILES. ALERT CAME ON DRIVING STRAIGHT ON A CITY STREET. I WASN'T FAR FROM WORK , SO AS SOON AS I PULLED IN I PUT IT IN PARK TURNED OFF THE ENGINE WAITED A FEW MINUTES KEEPING MY FOOT ON THE BRAKE AND RESTARTED IT TO MAKE SURE IT HAD GONE INTO PARK. (LIGHTS WERE ALL RED, SO WHILE I KNEW I HAD IT IN POSITION I WANTED TO BE SURE) I ALSO PLACED MY PARKING BRAKE TO BE ON SAFE SIDE.
Corrective Action:
2017 CHEROKEE HAD A "SERVICE SHIFTER" ALERT POP UP AND ALL THE LIGHTS ON THE SHIFTER LIT UP RED. HAVE 33,700 MILES. ALERT CAME ON DRIVING STRAIGHT ON A CITY STREET. I WASN'T FAR FROM WORK , SO AS SOON AS I PULLED IN I PUT IT IN PARK TURNED OFF THE ENGINE WAITED A FEW MINUTES KEEPING MY FOOT ON THE BRAKE AND RESTARTED IT TO MAKE SURE IT HAD GONE INTO PARK. (LIGHTS WERE ALL RED, SO WHILE I KNEW I HAD IT IN POSITION I WANTED TO BE SURE) I ALSO PLACED MY PARKING BRAKE TO BE ON SAFE SIDE.
Additional Notes:
2017 CHEROKEE HAD A "SERVICE SHIFTER" ALERT POP UP AND ALL THE LIGHTS ON THE SHIFTER LIT UP RED. HAVE 33,700 MILES. ALERT CAME ON DRIVING STRAIGHT ON A CITY STREET. I WASN'T FAR FROM WORK , SO AS SOON AS I PULLED IN I PUT IT IN PARK TURNED OFF THE ENGINE WAITED A FEW MINUTES KEEPING MY FOOT ON THE BRAKE AND RESTARTED IT TO MAKE SURE IT HAD GONE INTO PARK. (LIGHTS WERE ALL RED, SO WHILE I KNEW I HAD IT IN POSITION I WANTED TO BE SURE) I ALSO PLACED MY PARKING BRAKE TO BE ON SAFE SIDE.
Mfg Campaign: 11229145
Recall Date: Jul 3, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
CAR HAS BEEN IN SHOP NUMEROUS TIME SHIFTER SERVICE 3 TIMES ALTERNATOR ENGINE 4 TIMES, NEW TIRES NEEDED AT 20,000 MILES ETC. STOPS WORKING SHUTS OFF NUMEROUS TIMES ON HIGHWAY IN MOTION!!!
Corrective Action:
CAR HAS BEEN IN SHOP NUMEROUS TIME SHIFTER SERVICE 3 TIMES ALTERNATOR ENGINE 4 TIMES, NEW TIRES NEEDED AT 20,000 MILES ETC. STOPS WORKING SHUTS OFF NUMEROUS TIMES ON HIGHWAY IN MOTION!!!
Additional Notes:
CAR HAS BEEN IN SHOP NUMEROUS TIME SHIFTER SERVICE 3 TIMES ALTERNATOR ENGINE 4 TIMES, NEW TIRES NEEDED AT 20,000 MILES ETC. STOPS WORKING SHUTS OFF NUMEROUS TIMES ON HIGHWAY IN MOTION!!!
Mfg Campaign: 11229180
Recall Date: Jul 3, 2019
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
CAR HAS BEEN IN SHOP NUMEROUS TIME SHIFTER SERVICE 3 TIMES ALTERNATOR ENGINE 4 TIMES, NEW TIRES NEEDED AT 20,000 MILES ETC. STOPS WORKING SHUTS OFF NUMEROUS TIMES ON HIGHWAY IN MOTION!!!
Corrective Action:
CAR HAS BEEN IN SHOP NUMEROUS TIME SHIFTER SERVICE 3 TIMES ALTERNATOR ENGINE 4 TIMES, NEW TIRES NEEDED AT 20,000 MILES ETC. STOPS WORKING SHUTS OFF NUMEROUS TIMES ON HIGHWAY IN MOTION!!!
Additional Notes:
CAR HAS BEEN IN SHOP NUMEROUS TIME SHIFTER SERVICE 3 TIMES ALTERNATOR ENGINE 4 TIMES, NEW TIRES NEEDED AT 20,000 MILES ETC. STOPS WORKING SHUTS OFF NUMEROUS TIMES ON HIGHWAY IN MOTION!!!
Mfg Campaign: 11229180
Recall Date: Jul 3, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
CAR HAS BEEN IN SHOP NUMEROUS TIME SHIFTER SERVICE 3 TIMES ALTERNATOR ENGINE 4 TIMES, NEW TIRES NEEDED AT 20,000 MILES ETC. STOPS WORKING SHUTS OFF NUMEROUS TIMES ON HIGHWAY IN MOTION!!!
Corrective Action:
CAR HAS BEEN IN SHOP NUMEROUS TIME SHIFTER SERVICE 3 TIMES ALTERNATOR ENGINE 4 TIMES, NEW TIRES NEEDED AT 20,000 MILES ETC. STOPS WORKING SHUTS OFF NUMEROUS TIMES ON HIGHWAY IN MOTION!!!
Additional Notes:
CAR HAS BEEN IN SHOP NUMEROUS TIME SHIFTER SERVICE 3 TIMES ALTERNATOR ENGINE 4 TIMES, NEW TIRES NEEDED AT 20,000 MILES ETC. STOPS WORKING SHUTS OFF NUMEROUS TIMES ON HIGHWAY IN MOTION!!!
Mfg Campaign: 11229180
Recall Date: Jul 3, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
LOW OIL INDICATOR NEVER CAME ON.THE VEHICLE RANDOMLY SHUTS DOWN, WHEN THE OIL IS TO LOW WITHOUT ANY INDICATION LIGHT COMING ON THAT THE OIL IS LOW. THIS HAS BEEN A COMMON PROBLEM TO THE POINT WHERE THE DEALERS KNOW EXACTLY WHAT THE ISSUE IS. MY VEHICLE SHUT DOWN WITHOUT WARNING IN THE MIDDLE OF THE ROAD WHEN TURNING RIGHT AND INDICATED THAT I NEEDED TO PUT IT IN PARK AND RESTART IT. I CHECKED THE OIL AND IT WAS ALMOST DRY! I ADDED OIL AND WILL BE TAKING IT INTO THE DEALERSHIP! THIS JEEP ONLY HAS 25K MILES ON IT
Corrective Action:
LOW OIL INDICATOR NEVER CAME ON.THE VEHICLE RANDOMLY SHUTS DOWN, WHEN THE OIL IS TO LOW WITHOUT ANY INDICATION LIGHT COMING ON THAT THE OIL IS LOW. THIS HAS BEEN A COMMON PROBLEM TO THE POINT WHERE THE DEALERS KNOW EXACTLY WHAT THE ISSUE IS. MY VEHICLE SHUT DOWN WITHOUT WARNING IN THE MIDDLE OF THE ROAD WHEN TURNING RIGHT AND INDICATED THAT I NEEDED TO PUT IT IN PARK AND RESTART IT. I CHECKED THE OIL AND IT WAS ALMOST DRY! I ADDED OIL AND WILL BE TAKING IT INTO THE DEALERSHIP! THIS JEEP ONLY HAS 25K MILES ON IT
Additional Notes:
LOW OIL INDICATOR NEVER CAME ON.THE VEHICLE RANDOMLY SHUTS DOWN, WHEN THE OIL IS TO LOW WITHOUT ANY INDICATION LIGHT COMING ON THAT THE OIL IS LOW. THIS HAS BEEN A COMMON PROBLEM TO THE POINT WHERE THE DEALERS KNOW EXACTLY WHAT THE ISSUE IS. MY VEHICLE SHUT DOWN WITHOUT WARNING IN THE MIDDLE OF THE ROAD WHEN TURNING RIGHT AND INDICATED THAT I NEEDED TO PUT IT IN PARK AND RESTART IT. I CHECKED THE OIL AND IT WAS ALMOST DRY! I ADDED OIL AND WILL BE TAKING IT INTO THE DEALERSHIP! THIS JEEP ONLY HAS 25K MILES ON IT
Mfg Campaign: 11229228
Recall Date: Jul 3, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
LOW OIL INDICATOR NEVER CAME ON.THE VEHICLE RANDOMLY SHUTS DOWN, WHEN THE OIL IS TO LOW WITHOUT ANY INDICATION LIGHT COMING ON THAT THE OIL IS LOW. THIS HAS BEEN A COMMON PROBLEM TO THE POINT WHERE THE DEALERS KNOW EXACTLY WHAT THE ISSUE IS. MY VEHICLE SHUT DOWN WITHOUT WARNING IN THE MIDDLE OF THE ROAD WHEN TURNING RIGHT AND INDICATED THAT I NEEDED TO PUT IT IN PARK AND RESTART IT. I CHECKED THE OIL AND IT WAS ALMOST DRY! I ADDED OIL AND WILL BE TAKING IT INTO THE DEALERSHIP! THIS JEEP ONLY HAS 25K MILES ON IT
Corrective Action:
LOW OIL INDICATOR NEVER CAME ON.THE VEHICLE RANDOMLY SHUTS DOWN, WHEN THE OIL IS TO LOW WITHOUT ANY INDICATION LIGHT COMING ON THAT THE OIL IS LOW. THIS HAS BEEN A COMMON PROBLEM TO THE POINT WHERE THE DEALERS KNOW EXACTLY WHAT THE ISSUE IS. MY VEHICLE SHUT DOWN WITHOUT WARNING IN THE MIDDLE OF THE ROAD WHEN TURNING RIGHT AND INDICATED THAT I NEEDED TO PUT IT IN PARK AND RESTART IT. I CHECKED THE OIL AND IT WAS ALMOST DRY! I ADDED OIL AND WILL BE TAKING IT INTO THE DEALERSHIP! THIS JEEP ONLY HAS 25K MILES ON IT
Additional Notes:
LOW OIL INDICATOR NEVER CAME ON.THE VEHICLE RANDOMLY SHUTS DOWN, WHEN THE OIL IS TO LOW WITHOUT ANY INDICATION LIGHT COMING ON THAT THE OIL IS LOW. THIS HAS BEEN A COMMON PROBLEM TO THE POINT WHERE THE DEALERS KNOW EXACTLY WHAT THE ISSUE IS. MY VEHICLE SHUT DOWN WITHOUT WARNING IN THE MIDDLE OF THE ROAD WHEN TURNING RIGHT AND INDICATED THAT I NEEDED TO PUT IT IN PARK AND RESTART IT. I CHECKED THE OIL AND IT WAS ALMOST DRY! I ADDED OIL AND WILL BE TAKING IT INTO THE DEALERSHIP! THIS JEEP ONLY HAS 25K MILES ON IT
Mfg Campaign: 11229228
Recall Date: Jul 3, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
LOW OIL INDICATOR NEVER CAME ON.THE VEHICLE RANDOMLY SHUTS DOWN, WHEN THE OIL IS TO LOW WITHOUT ANY INDICATION LIGHT COMING ON THAT THE OIL IS LOW. THIS HAS BEEN A COMMON PROBLEM TO THE POINT WHERE THE DEALERS KNOW EXACTLY WHAT THE ISSUE IS. MY VEHICLE SHUT DOWN WITHOUT WARNING IN THE MIDDLE OF THE ROAD WHEN TURNING RIGHT AND INDICATED THAT I NEEDED TO PUT IT IN PARK AND RESTART IT. I CHECKED THE OIL AND IT WAS ALMOST DRY! I ADDED OIL AND WILL BE TAKING IT INTO THE DEALERSHIP! THIS JEEP ONLY HAS 25K MILES ON IT
Corrective Action:
LOW OIL INDICATOR NEVER CAME ON.THE VEHICLE RANDOMLY SHUTS DOWN, WHEN THE OIL IS TO LOW WITHOUT ANY INDICATION LIGHT COMING ON THAT THE OIL IS LOW. THIS HAS BEEN A COMMON PROBLEM TO THE POINT WHERE THE DEALERS KNOW EXACTLY WHAT THE ISSUE IS. MY VEHICLE SHUT DOWN WITHOUT WARNING IN THE MIDDLE OF THE ROAD WHEN TURNING RIGHT AND INDICATED THAT I NEEDED TO PUT IT IN PARK AND RESTART IT. I CHECKED THE OIL AND IT WAS ALMOST DRY! I ADDED OIL AND WILL BE TAKING IT INTO THE DEALERSHIP! THIS JEEP ONLY HAS 25K MILES ON IT
Additional Notes:
LOW OIL INDICATOR NEVER CAME ON.THE VEHICLE RANDOMLY SHUTS DOWN, WHEN THE OIL IS TO LOW WITHOUT ANY INDICATION LIGHT COMING ON THAT THE OIL IS LOW. THIS HAS BEEN A COMMON PROBLEM TO THE POINT WHERE THE DEALERS KNOW EXACTLY WHAT THE ISSUE IS. MY VEHICLE SHUT DOWN WITHOUT WARNING IN THE MIDDLE OF THE ROAD WHEN TURNING RIGHT AND INDICATED THAT I NEEDED TO PUT IT IN PARK AND RESTART IT. I CHECKED THE OIL AND IT WAS ALMOST DRY! I ADDED OIL AND WILL BE TAKING IT INTO THE DEALERSHIP! THIS JEEP ONLY HAS 25K MILES ON IT
Mfg Campaign: 11229228
Recall Date: Jul 3, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TURNED VEHICLE ON, WARNING SOUNDED. ON DASH READ 'SERVICE SHIFTER' AND ALL LIGHTS ON THE SHIFTER WERE LIT UP. VEHICLE WAS ABLE TO BE DRIVEN. WHEN RE-STARTED, THE WARNING LIGHT DISAPPEARED.
Corrective Action:
TURNED VEHICLE ON, WARNING SOUNDED. ON DASH READ 'SERVICE SHIFTER' AND ALL LIGHTS ON THE SHIFTER WERE LIT UP. VEHICLE WAS ABLE TO BE DRIVEN. WHEN RE-STARTED, THE WARNING LIGHT DISAPPEARED.
Additional Notes:
TURNED VEHICLE ON, WARNING SOUNDED. ON DASH READ 'SERVICE SHIFTER' AND ALL LIGHTS ON THE SHIFTER WERE LIT UP. VEHICLE WAS ABLE TO BE DRIVEN. WHEN RE-STARTED, THE WARNING LIGHT DISAPPEARED.
Mfg Campaign: 11229092
Recall Date: Jul 2, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 40 MPH, THE SERVICE SHIFTER ERROR INDICATOR ILLUMINATED. THE CONTACT HAD TO TURN OFF AND RESTART THE VEHICLE FOR THE INDICATOR TO DISAPPEAR; HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,300. THE VIN WAS NOT PROVIDED.
Corrective Action:
TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 40 MPH, THE SERVICE SHIFTER ERROR INDICATOR ILLUMINATED. THE CONTACT HAD TO TURN OFF AND RESTART THE VEHICLE FOR THE INDICATOR TO DISAPPEAR; HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,300. THE VIN WAS NOT PROVIDED.
Additional Notes:
TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 40 MPH, THE SERVICE SHIFTER ERROR INDICATOR ILLUMINATED. THE CONTACT HAD TO TURN OFF AND RESTART THE VEHICLE FOR THE INDICATOR TO DISAPPEAR; HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,300. THE VIN WAS NOT PROVIDED.
Mfg Campaign: 11228629
Recall Date: Jul 1, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
VEHICLE OUT OF OIL TWICE BEFORE NEXT OIL CHANGE. IT IS NOT LEAKING OUT ... VEHICLE MUST JUST BE USING TOO MUCH OIL??
Corrective Action:
VEHICLE OUT OF OIL TWICE BEFORE NEXT OIL CHANGE. IT IS NOT LEAKING OUT ... VEHICLE MUST JUST BE USING TOO MUCH OIL??
Additional Notes:
VEHICLE OUT OF OIL TWICE BEFORE NEXT OIL CHANGE. IT IS NOT LEAKING OUT ... VEHICLE MUST JUST BE USING TOO MUCH OIL??
Mfg Campaign: 11228649
Recall Date: Jul 1, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
SHIFTER KEEPS COMING UP WITH ERROR AND SHOWS ON SCREEN AND ALL LIGHTS LIGHT UP ON SHIFTING PANEL WHILE MOVING OR SITTING STILL. IF YOU STOP CAR AND TURN OFF, THEN TURN BACK ON SEEMS TO RESET.
Corrective Action:
SHIFTER KEEPS COMING UP WITH ERROR AND SHOWS ON SCREEN AND ALL LIGHTS LIGHT UP ON SHIFTING PANEL WHILE MOVING OR SITTING STILL. IF YOU STOP CAR AND TURN OFF, THEN TURN BACK ON SEEMS TO RESET.
Additional Notes:
SHIFTER KEEPS COMING UP WITH ERROR AND SHOWS ON SCREEN AND ALL LIGHTS LIGHT UP ON SHIFTING PANEL WHILE MOVING OR SITTING STILL. IF YOU STOP CAR AND TURN OFF, THEN TURN BACK ON SEEMS TO RESET.
Mfg Campaign: 11223104
Recall Date: Jun 28, 2019
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
Recent Articles
Jeep Grand Cherokee Head Restraint Problem
Chrysler (FCA US, LLC) has announced a safety issue affecting certain 2023–2024 Jeep Grand Ch ...
Aug 1, 2025