Complaints & Recalls
Official Safety Recalls - Important!
10 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 01C
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2017 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power or loss of park function.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 45A
Recall Date: Apr 27, 2023
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W47
Recall Date: Jun 11, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Cherokee vehicles. The tire and rim size information required to be on the Certification label was omitted during manufacturing, which may result in an incorrect tire and rim combination being installed on the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T53
Recall Date: Aug 31, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2017 Jeep Cherokee vehicles manufactured October 13, 2016, to October 17, 2016. Improper welds on the driver's knee air bag inflator may prevent the air bag from properly inflating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S84
Recall Date: Nov 2, 2016
Consumer Complaints
1.8K ComplaintsChrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
"SHIFTER SERVICE" LIGHT THAT APPEARED ON MY DASH AND THE PRND LIGHTS ALL TURNING RED WHILE IN MOTION. PULLED OVER AND TURN CAR OFF AND RESTART LIGHTS WENT OUT. I GOOGLED ON INTERNET IS THIS IS A COMMON PROBLEM WITH THIS MODEL. CAR HAS ONLY 50K MILES ON IT.
Corrective Action:
"SHIFTER SERVICE" LIGHT THAT APPEARED ON MY DASH AND THE PRND LIGHTS ALL TURNING RED WHILE IN MOTION. PULLED OVER AND TURN CAR OFF AND RESTART LIGHTS WENT OUT. I GOOGLED ON INTERNET IS THIS IS A COMMON PROBLEM WITH THIS MODEL. CAR HAS ONLY 50K MILES ON IT.
Additional Notes:
"SHIFTER SERVICE" LIGHT THAT APPEARED ON MY DASH AND THE PRND LIGHTS ALL TURNING RED WHILE IN MOTION. PULLED OVER AND TURN CAR OFF AND RESTART LIGHTS WENT OUT. I GOOGLED ON INTERNET IS THIS IS A COMMON PROBLEM WITH THIS MODEL. CAR HAS ONLY 50K MILES ON IT.
Mfg Campaign: 11218000
Recall Date: Jun 5, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
AT 26,600 MILES (3 MONTHS AGO) MY JEEP STALLED UPON EXECUTING A LEFT TURN. NO PRIOR INDICATION. THE ENGINE JUST STALLED. TOOK 5 TIMES TO RESTART. APPARENTLY, MY OIL WAS EXTREMELY LOW WITHOUT VEHICLE INDICATION. OIL CHANGE PRIOR TO THIS FIRST INCIDENT WAS AT 21,676 MILES. NOW AT 28,900 MILES, AND MY VEHICLE STALLED THIS MORNING UPON EXECUTING A LEFT TURN AT 2 SEPARATE TIMES EN ROUTE TO WORK, IN AN INTERSECTION. EACH TIME THE VEHICLE STALLS, THE IN CAB WARNING "DING" OCCURED, ENGINE STALLS, AND THE ENGINE AND BATTERY DASHBOARD INDICATORS ILLUMINATE. IT TAKES PUTTING THE VEHICLE IN PARK AND 3-5 ATTEMPTS TO RESTART. NO PRIOR DRIVER WARNINGS LEADING UP TO THE STALL.
Corrective Action:
AT 26,600 MILES (3 MONTHS AGO) MY JEEP STALLED UPON EXECUTING A LEFT TURN. NO PRIOR INDICATION. THE ENGINE JUST STALLED. TOOK 5 TIMES TO RESTART. APPARENTLY, MY OIL WAS EXTREMELY LOW WITHOUT VEHICLE INDICATION. OIL CHANGE PRIOR TO THIS FIRST INCIDENT WAS AT 21,676 MILES. NOW AT 28,900 MILES, AND MY VEHICLE STALLED THIS MORNING UPON EXECUTING A LEFT TURN AT 2 SEPARATE TIMES EN ROUTE TO WORK, IN AN INTERSECTION. EACH TIME THE VEHICLE STALLS, THE IN CAB WARNING "DING" OCCURED, ENGINE STALLS, AND THE ENGINE AND BATTERY DASHBOARD INDICATORS ILLUMINATE. IT TAKES PUTTING THE VEHICLE IN PARK AND 3-5 ATTEMPTS TO RESTART. NO PRIOR DRIVER WARNINGS LEADING UP TO THE STALL.
Additional Notes:
AT 26,600 MILES (3 MONTHS AGO) MY JEEP STALLED UPON EXECUTING A LEFT TURN. NO PRIOR INDICATION. THE ENGINE JUST STALLED. TOOK 5 TIMES TO RESTART. APPARENTLY, MY OIL WAS EXTREMELY LOW WITHOUT VEHICLE INDICATION. OIL CHANGE PRIOR TO THIS FIRST INCIDENT WAS AT 21,676 MILES. NOW AT 28,900 MILES, AND MY VEHICLE STALLED THIS MORNING UPON EXECUTING A LEFT TURN AT 2 SEPARATE TIMES EN ROUTE TO WORK, IN AN INTERSECTION. EACH TIME THE VEHICLE STALLS, THE IN CAB WARNING "DING" OCCURED, ENGINE STALLS, AND THE ENGINE AND BATTERY DASHBOARD INDICATORS ILLUMINATE. IT TAKES PUTTING THE VEHICLE IN PARK AND 3-5 ATTEMPTS TO RESTART. NO PRIOR DRIVER WARNINGS LEADING UP TO THE STALL.
Mfg Campaign: 11218106
Recall Date: Jun 5, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I HAVE A FEW PROBLEMS THAT IS GOING ON WITH MY JEEP. ONE, THERE HAS BEEN A FEW OCCASIONS WHERE I AM DRIVING MY JEEP, AT A SLOW SPEED, AND IT WILL DING AND LOCK UP. THEN IT WILL SHUT OFF. I WILL HAVE TO SIT FOR A FEW MINUTES BEFORE IT WILL ALLOW ME TO CRANK IT AGAIN. I HAVE ALSO HAD AN ISSUE WHERE WHEN DRIVING MY JEEP TO MY DESTINATION, IT DOES FINE. BUT ONCE I PARK, THE CAR WILL NOT START AGAIN UNLESS JUMPED OFF. I REPLACED THE BATTERY EXPECTING THAT TO FIX IT, BUT IT DID NOT. I HAVE TAKEN IT TO A DEALERSHIP MULTIPLE TIMES AND NO ONE CAN FIND A PROBLEM. THERE HAS ALSO BEEN SOME PROBLEMS WITH IT THROWING A CHECK ENGINE LIGHT. THE CODE SAYS THROTTLE POSITION SENSOR. WHEN I TAKE IT SOMEWHERE, THEY SAY THE THROTTLE POSITION SENSOR IS FINE. I JUST WANT MY CAR TO BE SAFE FOR ME AND EVERYONE AROUND ME. MY CAR HAS LEFT ME STRANDED ON MANY OCCASIONS, AND IT IS UNRELIABLE. I AM SCARED TO TAKE MY CAR ANYWHERE EXCEPT WORK AND HOME DUE TO THE FACT I DON'T TRUST IT.
Corrective Action:
I HAVE A FEW PROBLEMS THAT IS GOING ON WITH MY JEEP. ONE, THERE HAS BEEN A FEW OCCASIONS WHERE I AM DRIVING MY JEEP, AT A SLOW SPEED, AND IT WILL DING AND LOCK UP. THEN IT WILL SHUT OFF. I WILL HAVE TO SIT FOR A FEW MINUTES BEFORE IT WILL ALLOW ME TO CRANK IT AGAIN. I HAVE ALSO HAD AN ISSUE WHERE WHEN DRIVING MY JEEP TO MY DESTINATION, IT DOES FINE. BUT ONCE I PARK, THE CAR WILL NOT START AGAIN UNLESS JUMPED OFF. I REPLACED THE BATTERY EXPECTING THAT TO FIX IT, BUT IT DID NOT. I HAVE TAKEN IT TO A DEALERSHIP MULTIPLE TIMES AND NO ONE CAN FIND A PROBLEM. THERE HAS ALSO BEEN SOME PROBLEMS WITH IT THROWING A CHECK ENGINE LIGHT. THE CODE SAYS THROTTLE POSITION SENSOR. WHEN I TAKE IT SOMEWHERE, THEY SAY THE THROTTLE POSITION SENSOR IS FINE. I JUST WANT MY CAR TO BE SAFE FOR ME AND EVERYONE AROUND ME. MY CAR HAS LEFT ME STRANDED ON MANY OCCASIONS, AND IT IS UNRELIABLE. I AM SCARED TO TAKE MY CAR ANYWHERE EXCEPT WORK AND HOME DUE TO THE FACT I DON'T TRUST IT.
Additional Notes:
I HAVE A FEW PROBLEMS THAT IS GOING ON WITH MY JEEP. ONE, THERE HAS BEEN A FEW OCCASIONS WHERE I AM DRIVING MY JEEP, AT A SLOW SPEED, AND IT WILL DING AND LOCK UP. THEN IT WILL SHUT OFF. I WILL HAVE TO SIT FOR A FEW MINUTES BEFORE IT WILL ALLOW ME TO CRANK IT AGAIN. I HAVE ALSO HAD AN ISSUE WHERE WHEN DRIVING MY JEEP TO MY DESTINATION, IT DOES FINE. BUT ONCE I PARK, THE CAR WILL NOT START AGAIN UNLESS JUMPED OFF. I REPLACED THE BATTERY EXPECTING THAT TO FIX IT, BUT IT DID NOT. I HAVE TAKEN IT TO A DEALERSHIP MULTIPLE TIMES AND NO ONE CAN FIND A PROBLEM. THERE HAS ALSO BEEN SOME PROBLEMS WITH IT THROWING A CHECK ENGINE LIGHT. THE CODE SAYS THROTTLE POSITION SENSOR. WHEN I TAKE IT SOMEWHERE, THEY SAY THE THROTTLE POSITION SENSOR IS FINE. I JUST WANT MY CAR TO BE SAFE FOR ME AND EVERYONE AROUND ME. MY CAR HAS LEFT ME STRANDED ON MANY OCCASIONS, AND IT IS UNRELIABLE. I AM SCARED TO TAKE MY CAR ANYWHERE EXCEPT WORK AND HOME DUE TO THE FACT I DON'T TRUST IT.
Mfg Campaign: 11218111
Recall Date: Jun 5, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
SERVICE SHIFTER LIGHT CAME ON WHEN DRIVING G HOME, I CAN'T SEE MY SPEED.
Corrective Action:
SERVICE SHIFTER LIGHT CAME ON WHEN DRIVING G HOME, I CAN'T SEE MY SPEED.
Additional Notes:
SERVICE SHIFTER LIGHT CAME ON WHEN DRIVING G HOME, I CAN'T SEE MY SPEED.
Mfg Campaign: 11218168
Recall Date: Jun 5, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I AM HAVING A MAJOR ISSUE WITH MY 2017 JEEP CHEROKEE AND ITS SEEMS AS THOUGH THIS ISSUE IS RUNNING RAMPANT NATION WIDE. FURTHERMORE IT SEEMS AS THOUGH FIAT-CHRYSLER KNOWS ABOUT IT AND IS DOING NOTHING. MY 2017 JEEP CHEROKEE 2.4L WAS PURCHASED FROM DAN ON 7/17/2017. SINCE THEN, IT HAS BEEN HAVING ENGINE PROBLEMS. . IN DOING SO, IT APPARENTLY GETS SO LOW THAT THE ENGINE CUTS OFF MID DRIVING AND I LOSE ALL POWER, STEERING INCLUDED. THIS IS CLEARLY A SAFETY ISSUE AS I HAVE MY 4 AND 2 YEAR OLD IN THE CAR WITH ME AND THIS HAS HAPPENED MULTIPLE TIMES IN THE LAST 6 MONTHS. THIS STARTED HAPPENING WHEN THE CAR HAD LESS THAN 25,000 MILES ON IT. THERE ARE COUNTLESS FORUMS ONLINE THAT DISCUSS THIS ISSUE WITH JEEP CHEROKEES. CAR IS RUNNING DRIVING AT APPROX 30MPH WHEN ALL OF A SUDDEN WARNING INDICATORS COME ON AND THE CAR STALLS OUT LOSING ALL POWER INCLUDING STEERING. DEALERSHIP SAYS THERE IS NO OIL IN THE CAR. WHILE REVIEWING THE ABOVE JEEP FORUMS ONLINE EVERYONE IS PLAGUED BY THIS. THE CAR BURNS ALL THE OIL! NEW CARS SHOULD NOT BE DOING THIS ESPECIALLY TO THE EXTENT THAT THERE IS NONE LEFT IN IT!!! I PARK THE CAR IN THE GARAGE SAME SPOT EVERY NIGHT. NOT A DROP ON THE FLOOR
Corrective Action:
I AM HAVING A MAJOR ISSUE WITH MY 2017 JEEP CHEROKEE AND ITS SEEMS AS THOUGH THIS ISSUE IS RUNNING RAMPANT NATION WIDE. FURTHERMORE IT SEEMS AS THOUGH FIAT-CHRYSLER KNOWS ABOUT IT AND IS DOING NOTHING. MY 2017 JEEP CHEROKEE 2.4L WAS PURCHASED FROM DAN ON 7/17/2017. SINCE THEN, IT HAS BEEN HAVING ENGINE PROBLEMS. . IN DOING SO, IT APPARENTLY GETS SO LOW THAT THE ENGINE CUTS OFF MID DRIVING AND I LOSE ALL POWER, STEERING INCLUDED. THIS IS CLEARLY A SAFETY ISSUE AS I HAVE MY 4 AND 2 YEAR OLD IN THE CAR WITH ME AND THIS HAS HAPPENED MULTIPLE TIMES IN THE LAST 6 MONTHS. THIS STARTED HAPPENING WHEN THE CAR HAD LESS THAN 25,000 MILES ON IT. THERE ARE COUNTLESS FORUMS ONLINE THAT DISCUSS THIS ISSUE WITH JEEP CHEROKEES. CAR IS RUNNING DRIVING AT APPROX 30MPH WHEN ALL OF A SUDDEN WARNING INDICATORS COME ON AND THE CAR STALLS OUT LOSING ALL POWER INCLUDING STEERING. DEALERSHIP SAYS THERE IS NO OIL IN THE CAR. WHILE REVIEWING THE ABOVE JEEP FORUMS ONLINE EVERYONE IS PLAGUED BY THIS. THE CAR BURNS ALL THE OIL! NEW CARS SHOULD NOT BE DOING THIS ESPECIALLY TO THE EXTENT THAT THERE IS NONE LEFT IN IT!!! I PARK THE CAR IN THE GARAGE SAME SPOT EVERY NIGHT. NOT A DROP ON THE FLOOR
Additional Notes:
I AM HAVING A MAJOR ISSUE WITH MY 2017 JEEP CHEROKEE AND ITS SEEMS AS THOUGH THIS ISSUE IS RUNNING RAMPANT NATION WIDE. FURTHERMORE IT SEEMS AS THOUGH FIAT-CHRYSLER KNOWS ABOUT IT AND IS DOING NOTHING. MY 2017 JEEP CHEROKEE 2.4L WAS PURCHASED FROM DAN ON 7/17/2017. SINCE THEN, IT HAS BEEN HAVING ENGINE PROBLEMS. . IN DOING SO, IT APPARENTLY GETS SO LOW THAT THE ENGINE CUTS OFF MID DRIVING AND I LOSE ALL POWER, STEERING INCLUDED. THIS IS CLEARLY A SAFETY ISSUE AS I HAVE MY 4 AND 2 YEAR OLD IN THE CAR WITH ME AND THIS HAS HAPPENED MULTIPLE TIMES IN THE LAST 6 MONTHS. THIS STARTED HAPPENING WHEN THE CAR HAD LESS THAN 25,000 MILES ON IT. THERE ARE COUNTLESS FORUMS ONLINE THAT DISCUSS THIS ISSUE WITH JEEP CHEROKEES. CAR IS RUNNING DRIVING AT APPROX 30MPH WHEN ALL OF A SUDDEN WARNING INDICATORS COME ON AND THE CAR STALLS OUT LOSING ALL POWER INCLUDING STEERING. DEALERSHIP SAYS THERE IS NO OIL IN THE CAR. WHILE REVIEWING THE ABOVE JEEP FORUMS ONLINE EVERYONE IS PLAGUED BY THIS. THE CAR BURNS ALL THE OIL! NEW CARS SHOULD NOT BE DOING THIS ESPECIALLY TO THE EXTENT THAT THERE IS NONE LEFT IN IT!!! I PARK THE CAR IN THE GARAGE SAME SPOT EVERY NIGHT. NOT A DROP ON THE FLOOR
Mfg Campaign: 11217680
Recall Date: Jun 4, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE "SERVICE SHIFTER" LIGHT KEEPS GOING ON THEN OFF. I HAVE TAKEN IT IN AND HAD IT FIXED AND IT HAPPENS AGAIN. LOOKS LIKE A LOT OF PEOPLE ARE HAVING THIS ISSUE.
Corrective Action:
THE "SERVICE SHIFTER" LIGHT KEEPS GOING ON THEN OFF. I HAVE TAKEN IT IN AND HAD IT FIXED AND IT HAPPENS AGAIN. LOOKS LIKE A LOT OF PEOPLE ARE HAVING THIS ISSUE.
Additional Notes:
THE "SERVICE SHIFTER" LIGHT KEEPS GOING ON THEN OFF. I HAVE TAKEN IT IN AND HAD IT FIXED AND IT HAPPENS AGAIN. LOOKS LIKE A LOT OF PEOPLE ARE HAVING THIS ISSUE.
Mfg Campaign: 11217755
Recall Date: Jun 4, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
2017 JEEP CHEROKEE 80K MILES, AFTER SHIFTING FROM PARK TO REVERSE THE TO DRIVE, SERVICE SHIFTER INDICATOR MESSAGE ON SCREEN AS WELL AS ALL LIGHTS ON SHIFT PANEL P-R-D LIGHT UP RED. STOPPED VEHICLE, TURNED OFF, RESTARTED, LIGHTS WENT OFF. HAPPENED AGAIN TWICE WHILE PARKING AND ONCE WHILE DRIVING ON THE HIGHWAY AT 70MPH. MULTIPLE REPORTED ISSUES WITH OTHER CHEROKEE'S EXPERIENCING SAME PROBLEM. NO RECALL NOTICE OR BULLETIN AT DEALER, MAKING ME RESPONSIBLE FOR DIAGNOSTIC
Corrective Action:
2017 JEEP CHEROKEE 80K MILES, AFTER SHIFTING FROM PARK TO REVERSE THE TO DRIVE, SERVICE SHIFTER INDICATOR MESSAGE ON SCREEN AS WELL AS ALL LIGHTS ON SHIFT PANEL P-R-D LIGHT UP RED. STOPPED VEHICLE, TURNED OFF, RESTARTED, LIGHTS WENT OFF. HAPPENED AGAIN TWICE WHILE PARKING AND ONCE WHILE DRIVING ON THE HIGHWAY AT 70MPH. MULTIPLE REPORTED ISSUES WITH OTHER CHEROKEE'S EXPERIENCING SAME PROBLEM. NO RECALL NOTICE OR BULLETIN AT DEALER, MAKING ME RESPONSIBLE FOR DIAGNOSTIC
Additional Notes:
2017 JEEP CHEROKEE 80K MILES, AFTER SHIFTING FROM PARK TO REVERSE THE TO DRIVE, SERVICE SHIFTER INDICATOR MESSAGE ON SCREEN AS WELL AS ALL LIGHTS ON SHIFT PANEL P-R-D LIGHT UP RED. STOPPED VEHICLE, TURNED OFF, RESTARTED, LIGHTS WENT OFF. HAPPENED AGAIN TWICE WHILE PARKING AND ONCE WHILE DRIVING ON THE HIGHWAY AT 70MPH. MULTIPLE REPORTED ISSUES WITH OTHER CHEROKEE'S EXPERIENCING SAME PROBLEM. NO RECALL NOTICE OR BULLETIN AT DEALER, MAKING ME RESPONSIBLE FOR DIAGNOSTIC
Mfg Campaign: 11217816
Recall Date: Jun 4, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE DRIVING VEHICLE SHUTS OFF WITH OUT WARNING. START IS IMPOSSIBLE FOR 30-45 SECONDS. NO CHECK ENGINE LIGHT AND NO DRIVABILITY ISSUES BEFORE OR AFTER VEHICLE SHUT DOWN. HAS HAPPENED TWICE IN THE LAST FEW WEEKS
Corrective Action:
WHILE DRIVING VEHICLE SHUTS OFF WITH OUT WARNING. START IS IMPOSSIBLE FOR 30-45 SECONDS. NO CHECK ENGINE LIGHT AND NO DRIVABILITY ISSUES BEFORE OR AFTER VEHICLE SHUT DOWN. HAS HAPPENED TWICE IN THE LAST FEW WEEKS
Additional Notes:
WHILE DRIVING VEHICLE SHUTS OFF WITH OUT WARNING. START IS IMPOSSIBLE FOR 30-45 SECONDS. NO CHECK ENGINE LIGHT AND NO DRIVABILITY ISSUES BEFORE OR AFTER VEHICLE SHUT DOWN. HAS HAPPENED TWICE IN THE LAST FEW WEEKS
Mfg Campaign: 11217448
Recall Date: Jun 3, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WHILE DRIVING VEHICLE SHUTS OFF WITH OUT WARNING. START IS IMPOSSIBLE FOR 30-45 SECONDS. NO CHECK ENGINE LIGHT AND NO DRIVABILITY ISSUES BEFORE OR AFTER VEHICLE SHUT DOWN. HAS HAPPENED TWICE IN THE LAST FEW WEEKS
Corrective Action:
WHILE DRIVING VEHICLE SHUTS OFF WITH OUT WARNING. START IS IMPOSSIBLE FOR 30-45 SECONDS. NO CHECK ENGINE LIGHT AND NO DRIVABILITY ISSUES BEFORE OR AFTER VEHICLE SHUT DOWN. HAS HAPPENED TWICE IN THE LAST FEW WEEKS
Additional Notes:
WHILE DRIVING VEHICLE SHUTS OFF WITH OUT WARNING. START IS IMPOSSIBLE FOR 30-45 SECONDS. NO CHECK ENGINE LIGHT AND NO DRIVABILITY ISSUES BEFORE OR AFTER VEHICLE SHUT DOWN. HAS HAPPENED TWICE IN THE LAST FEW WEEKS
Mfg Campaign: 11217448
Recall Date: Jun 3, 2019
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
WHILE DRIVING VEHICLE SHUTS OFF WITH OUT WARNING. START IS IMPOSSIBLE FOR 30-45 SECONDS. NO CHECK ENGINE LIGHT AND NO DRIVABILITY ISSUES BEFORE OR AFTER VEHICLE SHUT DOWN. HAS HAPPENED TWICE IN THE LAST FEW WEEKS
Corrective Action:
WHILE DRIVING VEHICLE SHUTS OFF WITH OUT WARNING. START IS IMPOSSIBLE FOR 30-45 SECONDS. NO CHECK ENGINE LIGHT AND NO DRIVABILITY ISSUES BEFORE OR AFTER VEHICLE SHUT DOWN. HAS HAPPENED TWICE IN THE LAST FEW WEEKS
Additional Notes:
WHILE DRIVING VEHICLE SHUTS OFF WITH OUT WARNING. START IS IMPOSSIBLE FOR 30-45 SECONDS. NO CHECK ENGINE LIGHT AND NO DRIVABILITY ISSUES BEFORE OR AFTER VEHICLE SHUT DOWN. HAS HAPPENED TWICE IN THE LAST FEW WEEKS
Mfg Campaign: 11217448
Recall Date: Jun 3, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
MY 2017 JEEP CHEROKEE WITH LITTLE UNDER 45,000 STALLED THIS MORNING ON MY WAY TO WORK. THE CAR LOST STEERING/BRAKING CONTROL. THE BATTERY LIGHT CAME ON AND STATED I NEEDED TO SHIFT TO PARK THEN TO DESIRED GEAR. MY JEEP WOULD NOT RUN AT THIS POINT. I HAD TO WAIT A GOOD 5 MINUTES UNTIL I WAS ABLE TO ATTEMPT STARTING MY VEHICLE. HOWEVER, WHEN ATTEMPTING TO START THE VEHICLE IT DID NOT START ON THE FIRST 2 TRIES. THE 3RD TIME IT FINALLY STARTED. FURTHERMORE, AFTER LETTING MY VEHICLE SIT AND COOL ONCE I GOT TO MY WORK LOCATION WHICH IS 40 MILES AWAY. I AND ANOTHER CO WORKER CHECKED THE OIL, AND THE OIL BARELY REGISTERED ON THE DIPSTICK. I WILL BE GOING TO GET THE OIL CHANGED AGAIN SINCE THE OIL WAS DARK AND SMELLED BURNT. THIS IS NOT THE FIRST TIME I'VE HAD ISSUED WITH THE JEEP CHEROKEE. THE OTHER INSTANCE ALL THE SHIFTING GEARS ON THE CONSOLE LITE UP AND A MESSAGE ON THE DASH STATED TO SHIFT INTO THE DESIRED GEAR. THIS TOO HAPPENED WHILE I WAS DRIVING. THIS IS UNSAFE, ESPECIALLY IN THE FIRST INSTANCE WHEREAS YOU LOSE ALL CONTROL OF YOUR VEHICLE. I HAVE CALLED THE DEALERSHIP TO HAVE THE VEHICLE CHECKED OUT; HOWEVER, THEY ARE UNABLE TO GET MY VEHICLE SERVICED UNTIL 2 WEEKS AFTER THIS OCCURRENCE.
Corrective Action:
MY 2017 JEEP CHEROKEE WITH LITTLE UNDER 45,000 STALLED THIS MORNING ON MY WAY TO WORK. THE CAR LOST STEERING/BRAKING CONTROL. THE BATTERY LIGHT CAME ON AND STATED I NEEDED TO SHIFT TO PARK THEN TO DESIRED GEAR. MY JEEP WOULD NOT RUN AT THIS POINT. I HAD TO WAIT A GOOD 5 MINUTES UNTIL I WAS ABLE TO ATTEMPT STARTING MY VEHICLE. HOWEVER, WHEN ATTEMPTING TO START THE VEHICLE IT DID NOT START ON THE FIRST 2 TRIES. THE 3RD TIME IT FINALLY STARTED. FURTHERMORE, AFTER LETTING MY VEHICLE SIT AND COOL ONCE I GOT TO MY WORK LOCATION WHICH IS 40 MILES AWAY. I AND ANOTHER CO WORKER CHECKED THE OIL, AND THE OIL BARELY REGISTERED ON THE DIPSTICK. I WILL BE GOING TO GET THE OIL CHANGED AGAIN SINCE THE OIL WAS DARK AND SMELLED BURNT. THIS IS NOT THE FIRST TIME I'VE HAD ISSUED WITH THE JEEP CHEROKEE. THE OTHER INSTANCE ALL THE SHIFTING GEARS ON THE CONSOLE LITE UP AND A MESSAGE ON THE DASH STATED TO SHIFT INTO THE DESIRED GEAR. THIS TOO HAPPENED WHILE I WAS DRIVING. THIS IS UNSAFE, ESPECIALLY IN THE FIRST INSTANCE WHEREAS YOU LOSE ALL CONTROL OF YOUR VEHICLE. I HAVE CALLED THE DEALERSHIP TO HAVE THE VEHICLE CHECKED OUT; HOWEVER, THEY ARE UNABLE TO GET MY VEHICLE SERVICED UNTIL 2 WEEKS AFTER THIS OCCURRENCE.
Additional Notes:
MY 2017 JEEP CHEROKEE WITH LITTLE UNDER 45,000 STALLED THIS MORNING ON MY WAY TO WORK. THE CAR LOST STEERING/BRAKING CONTROL. THE BATTERY LIGHT CAME ON AND STATED I NEEDED TO SHIFT TO PARK THEN TO DESIRED GEAR. MY JEEP WOULD NOT RUN AT THIS POINT. I HAD TO WAIT A GOOD 5 MINUTES UNTIL I WAS ABLE TO ATTEMPT STARTING MY VEHICLE. HOWEVER, WHEN ATTEMPTING TO START THE VEHICLE IT DID NOT START ON THE FIRST 2 TRIES. THE 3RD TIME IT FINALLY STARTED. FURTHERMORE, AFTER LETTING MY VEHICLE SIT AND COOL ONCE I GOT TO MY WORK LOCATION WHICH IS 40 MILES AWAY. I AND ANOTHER CO WORKER CHECKED THE OIL, AND THE OIL BARELY REGISTERED ON THE DIPSTICK. I WILL BE GOING TO GET THE OIL CHANGED AGAIN SINCE THE OIL WAS DARK AND SMELLED BURNT. THIS IS NOT THE FIRST TIME I'VE HAD ISSUED WITH THE JEEP CHEROKEE. THE OTHER INSTANCE ALL THE SHIFTING GEARS ON THE CONSOLE LITE UP AND A MESSAGE ON THE DASH STATED TO SHIFT INTO THE DESIRED GEAR. THIS TOO HAPPENED WHILE I WAS DRIVING. THIS IS UNSAFE, ESPECIALLY IN THE FIRST INSTANCE WHEREAS YOU LOSE ALL CONTROL OF YOUR VEHICLE. I HAVE CALLED THE DEALERSHIP TO HAVE THE VEHICLE CHECKED OUT; HOWEVER, THEY ARE UNABLE TO GET MY VEHICLE SERVICED UNTIL 2 WEEKS AFTER THIS OCCURRENCE.
Mfg Campaign: 11217512
Recall Date: Jun 3, 2019
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
MY 2017 JEEP CHEROKEE WITH LITTLE UNDER 45,000 STALLED THIS MORNING ON MY WAY TO WORK. THE CAR LOST STEERING/BRAKING CONTROL. THE BATTERY LIGHT CAME ON AND STATED I NEEDED TO SHIFT TO PARK THEN TO DESIRED GEAR. MY JEEP WOULD NOT RUN AT THIS POINT. I HAD TO WAIT A GOOD 5 MINUTES UNTIL I WAS ABLE TO ATTEMPT STARTING MY VEHICLE. HOWEVER, WHEN ATTEMPTING TO START THE VEHICLE IT DID NOT START ON THE FIRST 2 TRIES. THE 3RD TIME IT FINALLY STARTED. FURTHERMORE, AFTER LETTING MY VEHICLE SIT AND COOL ONCE I GOT TO MY WORK LOCATION WHICH IS 40 MILES AWAY. I AND ANOTHER CO WORKER CHECKED THE OIL, AND THE OIL BARELY REGISTERED ON THE DIPSTICK. I WILL BE GOING TO GET THE OIL CHANGED AGAIN SINCE THE OIL WAS DARK AND SMELLED BURNT. THIS IS NOT THE FIRST TIME I'VE HAD ISSUED WITH THE JEEP CHEROKEE. THE OTHER INSTANCE ALL THE SHIFTING GEARS ON THE CONSOLE LITE UP AND A MESSAGE ON THE DASH STATED TO SHIFT INTO THE DESIRED GEAR. THIS TOO HAPPENED WHILE I WAS DRIVING. THIS IS UNSAFE, ESPECIALLY IN THE FIRST INSTANCE WHEREAS YOU LOSE ALL CONTROL OF YOUR VEHICLE. I HAVE CALLED THE DEALERSHIP TO HAVE THE VEHICLE CHECKED OUT; HOWEVER, THEY ARE UNABLE TO GET MY VEHICLE SERVICED UNTIL 2 WEEKS AFTER THIS OCCURRENCE.
Corrective Action:
MY 2017 JEEP CHEROKEE WITH LITTLE UNDER 45,000 STALLED THIS MORNING ON MY WAY TO WORK. THE CAR LOST STEERING/BRAKING CONTROL. THE BATTERY LIGHT CAME ON AND STATED I NEEDED TO SHIFT TO PARK THEN TO DESIRED GEAR. MY JEEP WOULD NOT RUN AT THIS POINT. I HAD TO WAIT A GOOD 5 MINUTES UNTIL I WAS ABLE TO ATTEMPT STARTING MY VEHICLE. HOWEVER, WHEN ATTEMPTING TO START THE VEHICLE IT DID NOT START ON THE FIRST 2 TRIES. THE 3RD TIME IT FINALLY STARTED. FURTHERMORE, AFTER LETTING MY VEHICLE SIT AND COOL ONCE I GOT TO MY WORK LOCATION WHICH IS 40 MILES AWAY. I AND ANOTHER CO WORKER CHECKED THE OIL, AND THE OIL BARELY REGISTERED ON THE DIPSTICK. I WILL BE GOING TO GET THE OIL CHANGED AGAIN SINCE THE OIL WAS DARK AND SMELLED BURNT. THIS IS NOT THE FIRST TIME I'VE HAD ISSUED WITH THE JEEP CHEROKEE. THE OTHER INSTANCE ALL THE SHIFTING GEARS ON THE CONSOLE LITE UP AND A MESSAGE ON THE DASH STATED TO SHIFT INTO THE DESIRED GEAR. THIS TOO HAPPENED WHILE I WAS DRIVING. THIS IS UNSAFE, ESPECIALLY IN THE FIRST INSTANCE WHEREAS YOU LOSE ALL CONTROL OF YOUR VEHICLE. I HAVE CALLED THE DEALERSHIP TO HAVE THE VEHICLE CHECKED OUT; HOWEVER, THEY ARE UNABLE TO GET MY VEHICLE SERVICED UNTIL 2 WEEKS AFTER THIS OCCURRENCE.
Additional Notes:
MY 2017 JEEP CHEROKEE WITH LITTLE UNDER 45,000 STALLED THIS MORNING ON MY WAY TO WORK. THE CAR LOST STEERING/BRAKING CONTROL. THE BATTERY LIGHT CAME ON AND STATED I NEEDED TO SHIFT TO PARK THEN TO DESIRED GEAR. MY JEEP WOULD NOT RUN AT THIS POINT. I HAD TO WAIT A GOOD 5 MINUTES UNTIL I WAS ABLE TO ATTEMPT STARTING MY VEHICLE. HOWEVER, WHEN ATTEMPTING TO START THE VEHICLE IT DID NOT START ON THE FIRST 2 TRIES. THE 3RD TIME IT FINALLY STARTED. FURTHERMORE, AFTER LETTING MY VEHICLE SIT AND COOL ONCE I GOT TO MY WORK LOCATION WHICH IS 40 MILES AWAY. I AND ANOTHER CO WORKER CHECKED THE OIL, AND THE OIL BARELY REGISTERED ON THE DIPSTICK. I WILL BE GOING TO GET THE OIL CHANGED AGAIN SINCE THE OIL WAS DARK AND SMELLED BURNT. THIS IS NOT THE FIRST TIME I'VE HAD ISSUED WITH THE JEEP CHEROKEE. THE OTHER INSTANCE ALL THE SHIFTING GEARS ON THE CONSOLE LITE UP AND A MESSAGE ON THE DASH STATED TO SHIFT INTO THE DESIRED GEAR. THIS TOO HAPPENED WHILE I WAS DRIVING. THIS IS UNSAFE, ESPECIALLY IN THE FIRST INSTANCE WHEREAS YOU LOSE ALL CONTROL OF YOUR VEHICLE. I HAVE CALLED THE DEALERSHIP TO HAVE THE VEHICLE CHECKED OUT; HOWEVER, THEY ARE UNABLE TO GET MY VEHICLE SERVICED UNTIL 2 WEEKS AFTER THIS OCCURRENCE.
Mfg Campaign: 11217512
Recall Date: Jun 3, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
MY 2017 JEEP CHEROKEE WITH LITTLE UNDER 45,000 STALLED THIS MORNING ON MY WAY TO WORK. THE CAR LOST STEERING/BRAKING CONTROL. THE BATTERY LIGHT CAME ON AND STATED I NEEDED TO SHIFT TO PARK THEN TO DESIRED GEAR. MY JEEP WOULD NOT RUN AT THIS POINT. I HAD TO WAIT A GOOD 5 MINUTES UNTIL I WAS ABLE TO ATTEMPT STARTING MY VEHICLE. HOWEVER, WHEN ATTEMPTING TO START THE VEHICLE IT DID NOT START ON THE FIRST 2 TRIES. THE 3RD TIME IT FINALLY STARTED. FURTHERMORE, AFTER LETTING MY VEHICLE SIT AND COOL ONCE I GOT TO MY WORK LOCATION WHICH IS 40 MILES AWAY. I AND ANOTHER CO WORKER CHECKED THE OIL, AND THE OIL BARELY REGISTERED ON THE DIPSTICK. I WILL BE GOING TO GET THE OIL CHANGED AGAIN SINCE THE OIL WAS DARK AND SMELLED BURNT. THIS IS NOT THE FIRST TIME I'VE HAD ISSUED WITH THE JEEP CHEROKEE. THE OTHER INSTANCE ALL THE SHIFTING GEARS ON THE CONSOLE LITE UP AND A MESSAGE ON THE DASH STATED TO SHIFT INTO THE DESIRED GEAR. THIS TOO HAPPENED WHILE I WAS DRIVING. THIS IS UNSAFE, ESPECIALLY IN THE FIRST INSTANCE WHEREAS YOU LOSE ALL CONTROL OF YOUR VEHICLE. I HAVE CALLED THE DEALERSHIP TO HAVE THE VEHICLE CHECKED OUT; HOWEVER, THEY ARE UNABLE TO GET MY VEHICLE SERVICED UNTIL 2 WEEKS AFTER THIS OCCURRENCE.
Corrective Action:
MY 2017 JEEP CHEROKEE WITH LITTLE UNDER 45,000 STALLED THIS MORNING ON MY WAY TO WORK. THE CAR LOST STEERING/BRAKING CONTROL. THE BATTERY LIGHT CAME ON AND STATED I NEEDED TO SHIFT TO PARK THEN TO DESIRED GEAR. MY JEEP WOULD NOT RUN AT THIS POINT. I HAD TO WAIT A GOOD 5 MINUTES UNTIL I WAS ABLE TO ATTEMPT STARTING MY VEHICLE. HOWEVER, WHEN ATTEMPTING TO START THE VEHICLE IT DID NOT START ON THE FIRST 2 TRIES. THE 3RD TIME IT FINALLY STARTED. FURTHERMORE, AFTER LETTING MY VEHICLE SIT AND COOL ONCE I GOT TO MY WORK LOCATION WHICH IS 40 MILES AWAY. I AND ANOTHER CO WORKER CHECKED THE OIL, AND THE OIL BARELY REGISTERED ON THE DIPSTICK. I WILL BE GOING TO GET THE OIL CHANGED AGAIN SINCE THE OIL WAS DARK AND SMELLED BURNT. THIS IS NOT THE FIRST TIME I'VE HAD ISSUED WITH THE JEEP CHEROKEE. THE OTHER INSTANCE ALL THE SHIFTING GEARS ON THE CONSOLE LITE UP AND A MESSAGE ON THE DASH STATED TO SHIFT INTO THE DESIRED GEAR. THIS TOO HAPPENED WHILE I WAS DRIVING. THIS IS UNSAFE, ESPECIALLY IN THE FIRST INSTANCE WHEREAS YOU LOSE ALL CONTROL OF YOUR VEHICLE. I HAVE CALLED THE DEALERSHIP TO HAVE THE VEHICLE CHECKED OUT; HOWEVER, THEY ARE UNABLE TO GET MY VEHICLE SERVICED UNTIL 2 WEEKS AFTER THIS OCCURRENCE.
Additional Notes:
MY 2017 JEEP CHEROKEE WITH LITTLE UNDER 45,000 STALLED THIS MORNING ON MY WAY TO WORK. THE CAR LOST STEERING/BRAKING CONTROL. THE BATTERY LIGHT CAME ON AND STATED I NEEDED TO SHIFT TO PARK THEN TO DESIRED GEAR. MY JEEP WOULD NOT RUN AT THIS POINT. I HAD TO WAIT A GOOD 5 MINUTES UNTIL I WAS ABLE TO ATTEMPT STARTING MY VEHICLE. HOWEVER, WHEN ATTEMPTING TO START THE VEHICLE IT DID NOT START ON THE FIRST 2 TRIES. THE 3RD TIME IT FINALLY STARTED. FURTHERMORE, AFTER LETTING MY VEHICLE SIT AND COOL ONCE I GOT TO MY WORK LOCATION WHICH IS 40 MILES AWAY. I AND ANOTHER CO WORKER CHECKED THE OIL, AND THE OIL BARELY REGISTERED ON THE DIPSTICK. I WILL BE GOING TO GET THE OIL CHANGED AGAIN SINCE THE OIL WAS DARK AND SMELLED BURNT. THIS IS NOT THE FIRST TIME I'VE HAD ISSUED WITH THE JEEP CHEROKEE. THE OTHER INSTANCE ALL THE SHIFTING GEARS ON THE CONSOLE LITE UP AND A MESSAGE ON THE DASH STATED TO SHIFT INTO THE DESIRED GEAR. THIS TOO HAPPENED WHILE I WAS DRIVING. THIS IS UNSAFE, ESPECIALLY IN THE FIRST INSTANCE WHEREAS YOU LOSE ALL CONTROL OF YOUR VEHICLE. I HAVE CALLED THE DEALERSHIP TO HAVE THE VEHICLE CHECKED OUT; HOWEVER, THEY ARE UNABLE TO GET MY VEHICLE SERVICED UNTIL 2 WEEKS AFTER THIS OCCURRENCE.
Mfg Campaign: 11217512
Recall Date: Jun 3, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
'SERVICE SHIFTER' MESSAGE WHILE DRIVING. ALL THE LIGHTS ON THE SHIFTER COME ON; PRND. MESSAGE GOES AWAY ONCE THE VEHICLE IS RESTARTED. I HAVE HEARD NOTHING BUT COMPLAINTS ABOUT THIS AND NOTHING IS BEING DONE.
Corrective Action:
'SERVICE SHIFTER' MESSAGE WHILE DRIVING. ALL THE LIGHTS ON THE SHIFTER COME ON; PRND. MESSAGE GOES AWAY ONCE THE VEHICLE IS RESTARTED. I HAVE HEARD NOTHING BUT COMPLAINTS ABOUT THIS AND NOTHING IS BEING DONE.
Additional Notes:
'SERVICE SHIFTER' MESSAGE WHILE DRIVING. ALL THE LIGHTS ON THE SHIFTER COME ON; PRND. MESSAGE GOES AWAY ONCE THE VEHICLE IS RESTARTED. I HAVE HEARD NOTHING BUT COMPLAINTS ABOUT THIS AND NOTHING IS BEING DONE.
Mfg Campaign: 11217570
Recall Date: Jun 3, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
'SERVICE SHIFTER' MESSAGE WHILE DRIVING. ALL THE LIGHTS ON THE SHIFTER COME ON; PRND. MESSAGE GOES AWAY ONCE THE VEHICLE IS RESTARTED. I HAVE HEARD NOTHING BUT COMPLAINTS ABOUT THIS AND NOTHING IS BEING DONE.
Corrective Action:
'SERVICE SHIFTER' MESSAGE WHILE DRIVING. ALL THE LIGHTS ON THE SHIFTER COME ON; PRND. MESSAGE GOES AWAY ONCE THE VEHICLE IS RESTARTED. I HAVE HEARD NOTHING BUT COMPLAINTS ABOUT THIS AND NOTHING IS BEING DONE.
Additional Notes:
'SERVICE SHIFTER' MESSAGE WHILE DRIVING. ALL THE LIGHTS ON THE SHIFTER COME ON; PRND. MESSAGE GOES AWAY ONCE THE VEHICLE IS RESTARTED. I HAVE HEARD NOTHING BUT COMPLAINTS ABOUT THIS AND NOTHING IS BEING DONE.
Mfg Campaign: 11217570
Recall Date: Jun 3, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
SERVICE SHIFTER INDICATOR CAME ON WITH ALL LIGHTS ON THE GEAR SHIFT INDICATOR LIGHTING IN RED. AFTER SHUTTING THE VEHICLE OFF, THINGS RETURNED TO NORMAL BUT WILL PROBABLY OCCUR AGAIN BASED ON OTHER INTERNET COMMENTS ABOUT THIS JEEP PROBLEM WITH THEIR WIRING HARNESS.
Corrective Action:
SERVICE SHIFTER INDICATOR CAME ON WITH ALL LIGHTS ON THE GEAR SHIFT INDICATOR LIGHTING IN RED. AFTER SHUTTING THE VEHICLE OFF, THINGS RETURNED TO NORMAL BUT WILL PROBABLY OCCUR AGAIN BASED ON OTHER INTERNET COMMENTS ABOUT THIS JEEP PROBLEM WITH THEIR WIRING HARNESS.
Additional Notes:
SERVICE SHIFTER INDICATOR CAME ON WITH ALL LIGHTS ON THE GEAR SHIFT INDICATOR LIGHTING IN RED. AFTER SHUTTING THE VEHICLE OFF, THINGS RETURNED TO NORMAL BUT WILL PROBABLY OCCUR AGAIN BASED ON OTHER INTERNET COMMENTS ABOUT THIS JEEP PROBLEM WITH THEIR WIRING HARNESS.
Mfg Campaign: 11217576
Recall Date: Jun 3, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
SERVICE SHIFTER INDICATOR CAME ON WITH ALL LIGHTS ON THE GEAR SHIFT INDICATOR LIGHTING IN RED. AFTER SHUTTING THE VEHICLE OFF, THINGS RETURNED TO NORMAL BUT WILL PROBABLY OCCUR AGAIN BASED ON OTHER INTERNET COMMENTS ABOUT THIS JEEP PROBLEM WITH THEIR WIRING HARNESS.
Corrective Action:
SERVICE SHIFTER INDICATOR CAME ON WITH ALL LIGHTS ON THE GEAR SHIFT INDICATOR LIGHTING IN RED. AFTER SHUTTING THE VEHICLE OFF, THINGS RETURNED TO NORMAL BUT WILL PROBABLY OCCUR AGAIN BASED ON OTHER INTERNET COMMENTS ABOUT THIS JEEP PROBLEM WITH THEIR WIRING HARNESS.
Additional Notes:
SERVICE SHIFTER INDICATOR CAME ON WITH ALL LIGHTS ON THE GEAR SHIFT INDICATOR LIGHTING IN RED. AFTER SHUTTING THE VEHICLE OFF, THINGS RETURNED TO NORMAL BUT WILL PROBABLY OCCUR AGAIN BASED ON OTHER INTERNET COMMENTS ABOUT THIS JEEP PROBLEM WITH THEIR WIRING HARNESS.
Mfg Campaign: 11217576
Recall Date: Jun 3, 2019
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
I HAVE A SERVICE LIGHT ON THE READS, SERVICE AIR BAG SYSTEM
Corrective Action:
I HAVE A SERVICE LIGHT ON THE READS, SERVICE AIR BAG SYSTEM
Additional Notes:
I HAVE A SERVICE LIGHT ON THE READS, SERVICE AIR BAG SYSTEM
Mfg Campaign: 11217644
Recall Date: Jun 3, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I HAD THE SHIFTER WIRING HARNESS REPLACED WHILE THE VEHICLE WAS UNDER WARRANTY APPROX 15 MONTHS AGO. YESTERDAY THE SERVICE SHIFTER WARNING CAME ON AGAIN RESULTING IN THE VEHICLE BECOMING DISABLED LEAVING MY WIFE AND SON STRANDED. MY WIFE WAS DRIVING ON THE HIGHWAY AT 65 MPH WHEN THE LIGHTS CAME ON. ALL LIGHTS ON THE SHIFTER TURNED RED AND THE VEHICLE WOULD NOT ACCELERATE CAUSING HER TO PULL OFF OF THE HIGHWAY. MY WIFE WAS UNABLE TO GET THE VEHICLE IN PARK. AFTER A WHILE SHE WAS ABLE TO PUT THE VEHICLE IN PARK BUT SHE WAS UNABLE TO START IT.
Corrective Action:
I HAD THE SHIFTER WIRING HARNESS REPLACED WHILE THE VEHICLE WAS UNDER WARRANTY APPROX 15 MONTHS AGO. YESTERDAY THE SERVICE SHIFTER WARNING CAME ON AGAIN RESULTING IN THE VEHICLE BECOMING DISABLED LEAVING MY WIFE AND SON STRANDED. MY WIFE WAS DRIVING ON THE HIGHWAY AT 65 MPH WHEN THE LIGHTS CAME ON. ALL LIGHTS ON THE SHIFTER TURNED RED AND THE VEHICLE WOULD NOT ACCELERATE CAUSING HER TO PULL OFF OF THE HIGHWAY. MY WIFE WAS UNABLE TO GET THE VEHICLE IN PARK. AFTER A WHILE SHE WAS ABLE TO PUT THE VEHICLE IN PARK BUT SHE WAS UNABLE TO START IT.
Additional Notes:
I HAD THE SHIFTER WIRING HARNESS REPLACED WHILE THE VEHICLE WAS UNDER WARRANTY APPROX 15 MONTHS AGO. YESTERDAY THE SERVICE SHIFTER WARNING CAME ON AGAIN RESULTING IN THE VEHICLE BECOMING DISABLED LEAVING MY WIFE AND SON STRANDED. MY WIFE WAS DRIVING ON THE HIGHWAY AT 65 MPH WHEN THE LIGHTS CAME ON. ALL LIGHTS ON THE SHIFTER TURNED RED AND THE VEHICLE WOULD NOT ACCELERATE CAUSING HER TO PULL OFF OF THE HIGHWAY. MY WIFE WAS UNABLE TO GET THE VEHICLE IN PARK. AFTER A WHILE SHE WAS ABLE TO PUT THE VEHICLE IN PARK BUT SHE WAS UNABLE TO START IT.
Mfg Campaign: 11210860
Recall Date: May 30, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. WHILE DRIVING, THE SERVICE SHIFTER WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. WHILE DRIVING, THE SERVICE SHIFTER WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. WHILE DRIVING, THE SERVICE SHIFTER WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.
Mfg Campaign: 11210888
Recall Date: May 30, 2019
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