Complaints & Recalls
Official Safety Recalls - Important!
10 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 01C
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2017 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power or loss of park function.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 45A
Recall Date: Apr 27, 2023
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W47
Recall Date: Jun 11, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Cherokee vehicles. The tire and rim size information required to be on the Certification label was omitted during manufacturing, which may result in an incorrect tire and rim combination being installed on the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T53
Recall Date: Aug 31, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2017 Jeep Cherokee vehicles manufactured October 13, 2016, to October 17, 2016. Improper welds on the driver's knee air bag inflator may prevent the air bag from properly inflating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S84
Recall Date: Nov 2, 2016
Consumer Complaints
1.8K ComplaintsChrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
THIS HAS HAPPENED SEVERAL TIMES NOW AT 19,000 MILES IT KEEPS SAYING SERVICE SHIFTER THIS NEEDS TO BE RECALLED DUE TO THIS HAPPENING TO ALL JEEP CHEROKEES AT THE MILEAGE. AND OVER. *TR
Corrective Action:
THIS HAS HAPPENED SEVERAL TIMES NOW AT 19,000 MILES IT KEEPS SAYING SERVICE SHIFTER THIS NEEDS TO BE RECALLED DUE TO THIS HAPPENING TO ALL JEEP CHEROKEES AT THE MILEAGE. AND OVER. *TR
Additional Notes:
THIS HAS HAPPENED SEVERAL TIMES NOW AT 19,000 MILES IT KEEPS SAYING SERVICE SHIFTER THIS NEEDS TO BE RECALLED DUE TO THIS HAPPENING TO ALL JEEP CHEROKEES AT THE MILEAGE. AND OVER. *TR
Mfg Campaign: 11329006
Recall Date: Jun 15, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I WAS DRIVING OUR 2017 JEEP CHEROKEE WITH MY FAMILY IN THE VEHICLE, INCLUDING WIFE AND 2 CHILDREN (5 PLUS INFANT). WE WERE TRAVELING ~20 MILES PER HOUR WHEN THE CAR SHUT DOWN. THE CAR WAS STILL MOVING AS WE WERE TRAVELING DOWNHILL, AND WAS IN THE DRIVE GEAR. WE WERE UNABLE TO STOP AS THERE WAS NO WAY TO PULL OFF IMMEDIATELY. THE GAS PEDAL STOPPED WORKING FIRST, THEN THE BRAKE STOPPED WORKING AS WELL. I HAD TO ENGAGE THE EMERGENCY BRAKE AND JAM MY FOOT ON THE BRAKE TO SLOW THE VEHICLE DOWN. THE SITUATION WAS EXTREMELY DANGEROUS. ONCE THE CAR STOPPED, WE TURNED IT OFF AND TURNED IT BACK ON AGAIN. AFTER POWER CYCLING THE CAR, IT RETURNED TO OPERATING AS EXPECTED. *TR
Corrective Action:
I WAS DRIVING OUR 2017 JEEP CHEROKEE WITH MY FAMILY IN THE VEHICLE, INCLUDING WIFE AND 2 CHILDREN (5 PLUS INFANT). WE WERE TRAVELING ~20 MILES PER HOUR WHEN THE CAR SHUT DOWN. THE CAR WAS STILL MOVING AS WE WERE TRAVELING DOWNHILL, AND WAS IN THE DRIVE GEAR. WE WERE UNABLE TO STOP AS THERE WAS NO WAY TO PULL OFF IMMEDIATELY. THE GAS PEDAL STOPPED WORKING FIRST, THEN THE BRAKE STOPPED WORKING AS WELL. I HAD TO ENGAGE THE EMERGENCY BRAKE AND JAM MY FOOT ON THE BRAKE TO SLOW THE VEHICLE DOWN. THE SITUATION WAS EXTREMELY DANGEROUS. ONCE THE CAR STOPPED, WE TURNED IT OFF AND TURNED IT BACK ON AGAIN. AFTER POWER CYCLING THE CAR, IT RETURNED TO OPERATING AS EXPECTED. *TR
Additional Notes:
I WAS DRIVING OUR 2017 JEEP CHEROKEE WITH MY FAMILY IN THE VEHICLE, INCLUDING WIFE AND 2 CHILDREN (5 PLUS INFANT). WE WERE TRAVELING ~20 MILES PER HOUR WHEN THE CAR SHUT DOWN. THE CAR WAS STILL MOVING AS WE WERE TRAVELING DOWNHILL, AND WAS IN THE DRIVE GEAR. WE WERE UNABLE TO STOP AS THERE WAS NO WAY TO PULL OFF IMMEDIATELY. THE GAS PEDAL STOPPED WORKING FIRST, THEN THE BRAKE STOPPED WORKING AS WELL. I HAD TO ENGAGE THE EMERGENCY BRAKE AND JAM MY FOOT ON THE BRAKE TO SLOW THE VEHICLE DOWN. THE SITUATION WAS EXTREMELY DANGEROUS. ONCE THE CAR STOPPED, WE TURNED IT OFF AND TURNED IT BACK ON AGAIN. AFTER POWER CYCLING THE CAR, IT RETURNED TO OPERATING AS EXPECTED. *TR
Mfg Campaign: 11329048
Recall Date: Jun 15, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
SHIFTER SERVICE WARNING LIGHT HAS CAME ON AT 48,000 MILES AND GOES OFF WHEN I RESTART MY VEHICLE BUT HAS CAME BACK ON REPEATEDLY AFTERWARDS. IT ONLY HAPPENS AFTER I'M DRIVING FOR ABOUT 10 MINS AND WHEN I PUT MY JEEP IN PARK AND THE WARNING LIGHT COMES ON AND ALL OF THE SHIFTER LIGHTS TURN RED.
Corrective Action:
SHIFTER SERVICE WARNING LIGHT HAS CAME ON AT 48,000 MILES AND GOES OFF WHEN I RESTART MY VEHICLE BUT HAS CAME BACK ON REPEATEDLY AFTERWARDS. IT ONLY HAPPENS AFTER I'M DRIVING FOR ABOUT 10 MINS AND WHEN I PUT MY JEEP IN PARK AND THE WARNING LIGHT COMES ON AND ALL OF THE SHIFTER LIGHTS TURN RED.
Additional Notes:
SHIFTER SERVICE WARNING LIGHT HAS CAME ON AT 48,000 MILES AND GOES OFF WHEN I RESTART MY VEHICLE BUT HAS CAME BACK ON REPEATEDLY AFTERWARDS. IT ONLY HAPPENS AFTER I'M DRIVING FOR ABOUT 10 MINS AND WHEN I PUT MY JEEP IN PARK AND THE WARNING LIGHT COMES ON AND ALL OF THE SHIFTER LIGHTS TURN RED.
Mfg Campaign: 11328728
Recall Date: Jun 14, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
SHIFTER SERVICE WARNING LIGHT HAS CAME ON AT 48,000 MILES AND GOES OFF WHEN I RESTART MY VEHICLE BUT HAS CAME BACK ON REPEATEDLY AFTERWARDS. IT ONLY HAPPENS AFTER I'M DRIVING FOR ABOUT 10 MINS AND WHEN I PUT MY JEEP IN PARK AND THE WARNING LIGHT COMES ON AND ALL OF THE SHIFTER LIGHTS TURN RED.
Corrective Action:
SHIFTER SERVICE WARNING LIGHT HAS CAME ON AT 48,000 MILES AND GOES OFF WHEN I RESTART MY VEHICLE BUT HAS CAME BACK ON REPEATEDLY AFTERWARDS. IT ONLY HAPPENS AFTER I'M DRIVING FOR ABOUT 10 MINS AND WHEN I PUT MY JEEP IN PARK AND THE WARNING LIGHT COMES ON AND ALL OF THE SHIFTER LIGHTS TURN RED.
Additional Notes:
SHIFTER SERVICE WARNING LIGHT HAS CAME ON AT 48,000 MILES AND GOES OFF WHEN I RESTART MY VEHICLE BUT HAS CAME BACK ON REPEATEDLY AFTERWARDS. IT ONLY HAPPENS AFTER I'M DRIVING FOR ABOUT 10 MINS AND WHEN I PUT MY JEEP IN PARK AND THE WARNING LIGHT COMES ON AND ALL OF THE SHIFTER LIGHTS TURN RED.
Mfg Campaign: 11328728
Recall Date: Jun 14, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
WHILE DRIVING, SERVICE SHIFTER WILL DISPLAY ON DASH AND ALL LIGHTS AT SHIFTER WILL LIGHT UP. TURNING VEHICLE OFF AND BACK ON GETS RID OF THE MESSAGE FOR A WHILE, BUT IT COMES BACK ON AFTER A FEW MILES---MOST OF THE TIME. I GOOGLED THE ISSUE AND THERE ARE THOUSANDS OF PEOPLE WITH THE SAME COMPLAINT. I HAVE BROUGHT IT TO A COUPLE DIFFERENT DEALERS AND GOT DIFFERENT DIAGNOSTICS. SOMETIMES IT COMES ON WHEN SHIFTING TO DRIVE AND SOMETIMES A MILE DOWN THE ROAD, AND SOMETIMES AFTER 300 MILES, BUT IT COMES ON A LOT AND IT IS WORRYING ME, ESPECIALLY SINCE SO MANY PEOPLE HAVE THE ISSUE AND JEEP HAS NOT DONE ANYTHING ABOUT IT YET. THIS SHOULD BE A RECALL. *TR
Corrective Action:
WHILE DRIVING, SERVICE SHIFTER WILL DISPLAY ON DASH AND ALL LIGHTS AT SHIFTER WILL LIGHT UP. TURNING VEHICLE OFF AND BACK ON GETS RID OF THE MESSAGE FOR A WHILE, BUT IT COMES BACK ON AFTER A FEW MILES---MOST OF THE TIME. I GOOGLED THE ISSUE AND THERE ARE THOUSANDS OF PEOPLE WITH THE SAME COMPLAINT. I HAVE BROUGHT IT TO A COUPLE DIFFERENT DEALERS AND GOT DIFFERENT DIAGNOSTICS. SOMETIMES IT COMES ON WHEN SHIFTING TO DRIVE AND SOMETIMES A MILE DOWN THE ROAD, AND SOMETIMES AFTER 300 MILES, BUT IT COMES ON A LOT AND IT IS WORRYING ME, ESPECIALLY SINCE SO MANY PEOPLE HAVE THE ISSUE AND JEEP HAS NOT DONE ANYTHING ABOUT IT YET. THIS SHOULD BE A RECALL. *TR
Additional Notes:
WHILE DRIVING, SERVICE SHIFTER WILL DISPLAY ON DASH AND ALL LIGHTS AT SHIFTER WILL LIGHT UP. TURNING VEHICLE OFF AND BACK ON GETS RID OF THE MESSAGE FOR A WHILE, BUT IT COMES BACK ON AFTER A FEW MILES---MOST OF THE TIME. I GOOGLED THE ISSUE AND THERE ARE THOUSANDS OF PEOPLE WITH THE SAME COMPLAINT. I HAVE BROUGHT IT TO A COUPLE DIFFERENT DEALERS AND GOT DIFFERENT DIAGNOSTICS. SOMETIMES IT COMES ON WHEN SHIFTING TO DRIVE AND SOMETIMES A MILE DOWN THE ROAD, AND SOMETIMES AFTER 300 MILES, BUT IT COMES ON A LOT AND IT IS WORRYING ME, ESPECIALLY SINCE SO MANY PEOPLE HAVE THE ISSUE AND JEEP HAS NOT DONE ANYTHING ABOUT IT YET. THIS SHOULD BE A RECALL. *TR
Mfg Campaign: 11328686
Recall Date: Jun 13, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I STARTED THE JEEP IN THE PARKING LOT AND ALL THE LIGHTS ON THE SHIFTER LIT UP AND A MESSAGE SAID SERVICE SHIFTER. *TR
Corrective Action:
I STARTED THE JEEP IN THE PARKING LOT AND ALL THE LIGHTS ON THE SHIFTER LIT UP AND A MESSAGE SAID SERVICE SHIFTER. *TR
Additional Notes:
I STARTED THE JEEP IN THE PARKING LOT AND ALL THE LIGHTS ON THE SHIFTER LIT UP AND A MESSAGE SAID SERVICE SHIFTER. *TR
Mfg Campaign: 11328114
Recall Date: Jun 10, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
A MESSAGE APPEARS STATING TO 'SERVICE SHIFTER SOON' AND ALL THE LIGHTS ON THE SHIFTER LIGHT UP. THE MESSAGE IS RESET AFTER A RESTART. IT COMES BACK AT RANDOM INTERVALS: WHEN FIRST STARTING, DRIVING ON THE INTERSTATE, ETC. IT HAS COME ABOUT 30 TIMES OVER THE COURSE OF 1 YEAR. *TR
Corrective Action:
A MESSAGE APPEARS STATING TO 'SERVICE SHIFTER SOON' AND ALL THE LIGHTS ON THE SHIFTER LIGHT UP. THE MESSAGE IS RESET AFTER A RESTART. IT COMES BACK AT RANDOM INTERVALS: WHEN FIRST STARTING, DRIVING ON THE INTERSTATE, ETC. IT HAS COME ABOUT 30 TIMES OVER THE COURSE OF 1 YEAR. *TR
Additional Notes:
A MESSAGE APPEARS STATING TO 'SERVICE SHIFTER SOON' AND ALL THE LIGHTS ON THE SHIFTER LIGHT UP. THE MESSAGE IS RESET AFTER A RESTART. IT COMES BACK AT RANDOM INTERVALS: WHEN FIRST STARTING, DRIVING ON THE INTERSTATE, ETC. IT HAS COME ABOUT 30 TIMES OVER THE COURSE OF 1 YEAR. *TR
Mfg Campaign: 11327377
Recall Date: Jun 5, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
A MESSAGE APPEARS STATING TO 'SERVICE SHIFTER SOON' AND ALL THE LIGHTS ON THE SHIFTER LIGHT UP. THE MESSAGE IS RESET AFTER A RESTART. IT COMES BACK AT RANDOM INTERVALS: WHEN FIRST STARTING, DRIVING ON THE INTERSTATE, ETC. IT HAS COME ABOUT 30 TIMES OVER THE COURSE OF 1 YEAR. *TR
Corrective Action:
A MESSAGE APPEARS STATING TO 'SERVICE SHIFTER SOON' AND ALL THE LIGHTS ON THE SHIFTER LIGHT UP. THE MESSAGE IS RESET AFTER A RESTART. IT COMES BACK AT RANDOM INTERVALS: WHEN FIRST STARTING, DRIVING ON THE INTERSTATE, ETC. IT HAS COME ABOUT 30 TIMES OVER THE COURSE OF 1 YEAR. *TR
Additional Notes:
A MESSAGE APPEARS STATING TO 'SERVICE SHIFTER SOON' AND ALL THE LIGHTS ON THE SHIFTER LIGHT UP. THE MESSAGE IS RESET AFTER A RESTART. IT COMES BACK AT RANDOM INTERVALS: WHEN FIRST STARTING, DRIVING ON THE INTERSTATE, ETC. IT HAS COME ABOUT 30 TIMES OVER THE COURSE OF 1 YEAR. *TR
Mfg Campaign: 11327377
Recall Date: Jun 5, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
SERVICE SHIFTER LIGHT HAS COME ON MULTIPLE TIMES SINCE 36,000. VEHICLE NOW HAS 75,000 AND STILL AN ISSUE. IT WILL GO MONTHS W/O COMING ON,OR IT WILL COME ON MULTIPLE TIMES I ONE DAY. HAPPENS IN COLD, HOT, WET AND DRY WEATHER. VERY RANDOM. SHUT VEHICLE OFF AND RESTART AND IT GOES AWAY, TEMPORARILY. *TR
Corrective Action:
SERVICE SHIFTER LIGHT HAS COME ON MULTIPLE TIMES SINCE 36,000. VEHICLE NOW HAS 75,000 AND STILL AN ISSUE. IT WILL GO MONTHS W/O COMING ON,OR IT WILL COME ON MULTIPLE TIMES I ONE DAY. HAPPENS IN COLD, HOT, WET AND DRY WEATHER. VERY RANDOM. SHUT VEHICLE OFF AND RESTART AND IT GOES AWAY, TEMPORARILY. *TR
Additional Notes:
SERVICE SHIFTER LIGHT HAS COME ON MULTIPLE TIMES SINCE 36,000. VEHICLE NOW HAS 75,000 AND STILL AN ISSUE. IT WILL GO MONTHS W/O COMING ON,OR IT WILL COME ON MULTIPLE TIMES I ONE DAY. HAPPENS IN COLD, HOT, WET AND DRY WEATHER. VERY RANDOM. SHUT VEHICLE OFF AND RESTART AND IT GOES AWAY, TEMPORARILY. *TR
Mfg Campaign: 11327385
Recall Date: Jun 5, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
CAR REVS UP LIKE IT SHIFTED INTO NEUTRAL WHILE TRAVELING 65 MPH, LOSS OF POWER, NO ACCELERATION. I WAS ON HIGHWAY AND WAS ABLE TO MAKE THE SHOULDER SAFELY. SEVERAL ERROR MESSAGES POPPED UP ON THE SCREEN, PLACE INTO PARK AND RESTART, ETC.. DID NOT CATCH THEM ALL. PUT INTO PARK, SHUT OFF AND RESTARTED. REGAINED POWER BUT THE CAR STUTTERS AND SHAKES AT ABOUT 25 MPH, SEEMS LIKE IT IS MISSING OUT WHILE IDLING. THIS HAS OCCURRED SEVERAL TIMES THE PAST MONTH. AT FIRST TURNING THE CAR OFF AND RESTART WOULD RUN FINE FOR SEVERAL DAYS. UNTIL YESTERDAY, NOW IT IS STUTTERING WHILE DRIVING ON LOCAL STREETS. THE SERVICE FOUR WHEEL DRIVE IS ON. THE SERVICE ENGINE LIGHT COMES WHILE DRIVING BUT DOES NOT STAY ON ONCE PUT INTO PARK. *TR
Corrective Action:
CAR REVS UP LIKE IT SHIFTED INTO NEUTRAL WHILE TRAVELING 65 MPH, LOSS OF POWER, NO ACCELERATION. I WAS ON HIGHWAY AND WAS ABLE TO MAKE THE SHOULDER SAFELY. SEVERAL ERROR MESSAGES POPPED UP ON THE SCREEN, PLACE INTO PARK AND RESTART, ETC.. DID NOT CATCH THEM ALL. PUT INTO PARK, SHUT OFF AND RESTARTED. REGAINED POWER BUT THE CAR STUTTERS AND SHAKES AT ABOUT 25 MPH, SEEMS LIKE IT IS MISSING OUT WHILE IDLING. THIS HAS OCCURRED SEVERAL TIMES THE PAST MONTH. AT FIRST TURNING THE CAR OFF AND RESTART WOULD RUN FINE FOR SEVERAL DAYS. UNTIL YESTERDAY, NOW IT IS STUTTERING WHILE DRIVING ON LOCAL STREETS. THE SERVICE FOUR WHEEL DRIVE IS ON. THE SERVICE ENGINE LIGHT COMES WHILE DRIVING BUT DOES NOT STAY ON ONCE PUT INTO PARK. *TR
Additional Notes:
CAR REVS UP LIKE IT SHIFTED INTO NEUTRAL WHILE TRAVELING 65 MPH, LOSS OF POWER, NO ACCELERATION. I WAS ON HIGHWAY AND WAS ABLE TO MAKE THE SHOULDER SAFELY. SEVERAL ERROR MESSAGES POPPED UP ON THE SCREEN, PLACE INTO PARK AND RESTART, ETC.. DID NOT CATCH THEM ALL. PUT INTO PARK, SHUT OFF AND RESTARTED. REGAINED POWER BUT THE CAR STUTTERS AND SHAKES AT ABOUT 25 MPH, SEEMS LIKE IT IS MISSING OUT WHILE IDLING. THIS HAS OCCURRED SEVERAL TIMES THE PAST MONTH. AT FIRST TURNING THE CAR OFF AND RESTART WOULD RUN FINE FOR SEVERAL DAYS. UNTIL YESTERDAY, NOW IT IS STUTTERING WHILE DRIVING ON LOCAL STREETS. THE SERVICE FOUR WHEEL DRIVE IS ON. THE SERVICE ENGINE LIGHT COMES WHILE DRIVING BUT DOES NOT STAY ON ONCE PUT INTO PARK. *TR
Mfg Campaign: 11327390
Recall Date: Jun 5, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
SERVICE SHIFTER LIGHT CAME ON WHEN I STARTED MY VEHICLE. I UNDERSTAND IT IS A VERY COMMON PROBLEM WITH THE NEWER JEEP CHEROKEES. IT WAS SUGGESTED I FILE A FORMAL COMPLAINT SO WE CAN GET A RECALL. PRETTY MUCH EVERY CHEROKEE HAS THIS PROBLEM BEFORE 50000 MILES. *TR
Corrective Action:
SERVICE SHIFTER LIGHT CAME ON WHEN I STARTED MY VEHICLE. I UNDERSTAND IT IS A VERY COMMON PROBLEM WITH THE NEWER JEEP CHEROKEES. IT WAS SUGGESTED I FILE A FORMAL COMPLAINT SO WE CAN GET A RECALL. PRETTY MUCH EVERY CHEROKEE HAS THIS PROBLEM BEFORE 50000 MILES. *TR
Additional Notes:
SERVICE SHIFTER LIGHT CAME ON WHEN I STARTED MY VEHICLE. I UNDERSTAND IT IS A VERY COMMON PROBLEM WITH THE NEWER JEEP CHEROKEES. IT WAS SUGGESTED I FILE A FORMAL COMPLAINT SO WE CAN GET A RECALL. PRETTY MUCH EVERY CHEROKEE HAS THIS PROBLEM BEFORE 50000 MILES. *TR
Mfg Campaign: 11327469
Recall Date: Jun 5, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
AT 35000 MILES I GOT A DASH LIGHT SAYING SERVICE SHIFTER. IT HAPPENED AGAIN AT 37000 MILES. THIS TIME I SHUT OFF THE ENGINE AND TURNED IT BACK ON AND IT DID NOT CLEAR THE MESSAGE. *TR
Corrective Action:
AT 35000 MILES I GOT A DASH LIGHT SAYING SERVICE SHIFTER. IT HAPPENED AGAIN AT 37000 MILES. THIS TIME I SHUT OFF THE ENGINE AND TURNED IT BACK ON AND IT DID NOT CLEAR THE MESSAGE. *TR
Additional Notes:
AT 35000 MILES I GOT A DASH LIGHT SAYING SERVICE SHIFTER. IT HAPPENED AGAIN AT 37000 MILES. THIS TIME I SHUT OFF THE ENGINE AND TURNED IT BACK ON AND IT DID NOT CLEAR THE MESSAGE. *TR
Mfg Campaign: 11327494
Recall Date: Jun 5, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
THIS HAS HAPPENED 4 TIMES NOW STARTING IN JAN 21, 2020. STOPPED AT STOP SIGN AND SHUT OFF. TRIED TO RESTART AND WOULD NOT. WAITED ABOUT 3 MINUTES AND IT STARTED. AS I SLOWED DOWN FOR ANOTHER STOP SIGN IT SHUT OFF BUT RESTARTED IMMEDIATELY. AS I SLOWED DOWN FOR ANOTHER STOP SIGN I TURNED RIGHT WITH OUT STOPPING AND THE ENGINE SHUT OFF. ALL THE IDIOT LIGHTS ON DASH CAME ON. BATTERY WAS FULLY FUNCTIONAL. CAR WOULD NOT START FOR 45 MINUTES AND THEN IT FINALLY STARTED.CAR WAS TAKEN TO DEALERSHIP AND THEY COULD FIND NOTHING WRONG. THEIR ANSWER WAS 'IF WE CAN'T DUPLICATE IT THERE IS NOTHING WE CAN DO. IF IT HAPPENS AGAIN BRING IT IN'. WHAT IS THAT SUPPOSE TOO MEAN? IT HAPPENED AGAIN ON 5-13-20, 5-15-20 AND 5-31-20. ALL THESE TIMES IT WAS WHEN WE ARE DRIVING ALONG AND MAKING A RIGHT TURN. ENGINE JUST SHUTS OFF. ON 5-31-20 I WAS IN A TRAFFIC LANE MAKING A RIGHT TURN WITH OTHER TRAFFIC BEHIND WHEN THE ENGINE SHUT OFF. THE DRIVER BEHIND ME WAS BEEPING HIS HORN FOR ME TO MOVE AS HE HAD NOT KNOWN MY ENGINE SHUT OFF. WOULD HATE TO HAVE THIS HAPPEN IF I WAS ON AN INTERSTATE. JUST HAD THE BATTERY REPLACE UNDER WARRANTY ON 5-28-20. ENGINE OIL GAUGE READ 54% NOT SURE WHAT THE PROBLEM IS BUT SURE DOESN'T SOUND SAFE TO ME. CALLING THE DEALERSHIP TOMORROW TO GET AN APPOINTMENT.
Corrective Action:
THIS HAS HAPPENED 4 TIMES NOW STARTING IN JAN 21, 2020. STOPPED AT STOP SIGN AND SHUT OFF. TRIED TO RESTART AND WOULD NOT. WAITED ABOUT 3 MINUTES AND IT STARTED. AS I SLOWED DOWN FOR ANOTHER STOP SIGN IT SHUT OFF BUT RESTARTED IMMEDIATELY. AS I SLOWED DOWN FOR ANOTHER STOP SIGN I TURNED RIGHT WITH OUT STOPPING AND THE ENGINE SHUT OFF. ALL THE IDIOT LIGHTS ON DASH CAME ON. BATTERY WAS FULLY FUNCTIONAL. CAR WOULD NOT START FOR 45 MINUTES AND THEN IT FINALLY STARTED.CAR WAS TAKEN TO DEALERSHIP AND THEY COULD FIND NOTHING WRONG. THEIR ANSWER WAS 'IF WE CAN'T DUPLICATE IT THERE IS NOTHING WE CAN DO. IF IT HAPPENS AGAIN BRING IT IN'. WHAT IS THAT SUPPOSE TOO MEAN? IT HAPPENED AGAIN ON 5-13-20, 5-15-20 AND 5-31-20. ALL THESE TIMES IT WAS WHEN WE ARE DRIVING ALONG AND MAKING A RIGHT TURN. ENGINE JUST SHUTS OFF. ON 5-31-20 I WAS IN A TRAFFIC LANE MAKING A RIGHT TURN WITH OTHER TRAFFIC BEHIND WHEN THE ENGINE SHUT OFF. THE DRIVER BEHIND ME WAS BEEPING HIS HORN FOR ME TO MOVE AS HE HAD NOT KNOWN MY ENGINE SHUT OFF. WOULD HATE TO HAVE THIS HAPPEN IF I WAS ON AN INTERSTATE. JUST HAD THE BATTERY REPLACE UNDER WARRANTY ON 5-28-20. ENGINE OIL GAUGE READ 54% NOT SURE WHAT THE PROBLEM IS BUT SURE DOESN'T SOUND SAFE TO ME. CALLING THE DEALERSHIP TOMORROW TO GET AN APPOINTMENT.
Additional Notes:
THIS HAS HAPPENED 4 TIMES NOW STARTING IN JAN 21, 2020. STOPPED AT STOP SIGN AND SHUT OFF. TRIED TO RESTART AND WOULD NOT. WAITED ABOUT 3 MINUTES AND IT STARTED. AS I SLOWED DOWN FOR ANOTHER STOP SIGN IT SHUT OFF BUT RESTARTED IMMEDIATELY. AS I SLOWED DOWN FOR ANOTHER STOP SIGN I TURNED RIGHT WITH OUT STOPPING AND THE ENGINE SHUT OFF. ALL THE IDIOT LIGHTS ON DASH CAME ON. BATTERY WAS FULLY FUNCTIONAL. CAR WOULD NOT START FOR 45 MINUTES AND THEN IT FINALLY STARTED.CAR WAS TAKEN TO DEALERSHIP AND THEY COULD FIND NOTHING WRONG. THEIR ANSWER WAS 'IF WE CAN'T DUPLICATE IT THERE IS NOTHING WE CAN DO. IF IT HAPPENS AGAIN BRING IT IN'. WHAT IS THAT SUPPOSE TOO MEAN? IT HAPPENED AGAIN ON 5-13-20, 5-15-20 AND 5-31-20. ALL THESE TIMES IT WAS WHEN WE ARE DRIVING ALONG AND MAKING A RIGHT TURN. ENGINE JUST SHUTS OFF. ON 5-31-20 I WAS IN A TRAFFIC LANE MAKING A RIGHT TURN WITH OTHER TRAFFIC BEHIND WHEN THE ENGINE SHUT OFF. THE DRIVER BEHIND ME WAS BEEPING HIS HORN FOR ME TO MOVE AS HE HAD NOT KNOWN MY ENGINE SHUT OFF. WOULD HATE TO HAVE THIS HAPPEN IF I WAS ON AN INTERSTATE. JUST HAD THE BATTERY REPLACE UNDER WARRANTY ON 5-28-20. ENGINE OIL GAUGE READ 54% NOT SURE WHAT THE PROBLEM IS BUT SURE DOESN'T SOUND SAFE TO ME. CALLING THE DEALERSHIP TOMORROW TO GET AN APPOINTMENT.
Mfg Campaign: 11326693
Recall Date: May 31, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THIS HAS HAPPENED 4 TIMES NOW STARTING IN JAN 21, 2020. STOPPED AT STOP SIGN AND SHUT OFF. TRIED TO RESTART AND WOULD NOT. WAITED ABOUT 3 MINUTES AND IT STARTED. AS I SLOWED DOWN FOR ANOTHER STOP SIGN IT SHUT OFF BUT RESTARTED IMMEDIATELY. AS I SLOWED DOWN FOR ANOTHER STOP SIGN I TURNED RIGHT WITH OUT STOPPING AND THE ENGINE SHUT OFF. ALL THE IDIOT LIGHTS ON DASH CAME ON. BATTERY WAS FULLY FUNCTIONAL. CAR WOULD NOT START FOR 45 MINUTES AND THEN IT FINALLY STARTED.CAR WAS TAKEN TO DEALERSHIP AND THEY COULD FIND NOTHING WRONG. THEIR ANSWER WAS 'IF WE CAN'T DUPLICATE IT THERE IS NOTHING WE CAN DO. IF IT HAPPENS AGAIN BRING IT IN'. WHAT IS THAT SUPPOSE TOO MEAN? IT HAPPENED AGAIN ON 5-13-20, 5-15-20 AND 5-31-20. ALL THESE TIMES IT WAS WHEN WE ARE DRIVING ALONG AND MAKING A RIGHT TURN. ENGINE JUST SHUTS OFF. ON 5-31-20 I WAS IN A TRAFFIC LANE MAKING A RIGHT TURN WITH OTHER TRAFFIC BEHIND WHEN THE ENGINE SHUT OFF. THE DRIVER BEHIND ME WAS BEEPING HIS HORN FOR ME TO MOVE AS HE HAD NOT KNOWN MY ENGINE SHUT OFF. WOULD HATE TO HAVE THIS HAPPEN IF I WAS ON AN INTERSTATE. JUST HAD THE BATTERY REPLACE UNDER WARRANTY ON 5-28-20. ENGINE OIL GAUGE READ 54% NOT SURE WHAT THE PROBLEM IS BUT SURE DOESN'T SOUND SAFE TO ME. CALLING THE DEALERSHIP TOMORROW TO GET AN APPOINTMENT.
Corrective Action:
THIS HAS HAPPENED 4 TIMES NOW STARTING IN JAN 21, 2020. STOPPED AT STOP SIGN AND SHUT OFF. TRIED TO RESTART AND WOULD NOT. WAITED ABOUT 3 MINUTES AND IT STARTED. AS I SLOWED DOWN FOR ANOTHER STOP SIGN IT SHUT OFF BUT RESTARTED IMMEDIATELY. AS I SLOWED DOWN FOR ANOTHER STOP SIGN I TURNED RIGHT WITH OUT STOPPING AND THE ENGINE SHUT OFF. ALL THE IDIOT LIGHTS ON DASH CAME ON. BATTERY WAS FULLY FUNCTIONAL. CAR WOULD NOT START FOR 45 MINUTES AND THEN IT FINALLY STARTED.CAR WAS TAKEN TO DEALERSHIP AND THEY COULD FIND NOTHING WRONG. THEIR ANSWER WAS 'IF WE CAN'T DUPLICATE IT THERE IS NOTHING WE CAN DO. IF IT HAPPENS AGAIN BRING IT IN'. WHAT IS THAT SUPPOSE TOO MEAN? IT HAPPENED AGAIN ON 5-13-20, 5-15-20 AND 5-31-20. ALL THESE TIMES IT WAS WHEN WE ARE DRIVING ALONG AND MAKING A RIGHT TURN. ENGINE JUST SHUTS OFF. ON 5-31-20 I WAS IN A TRAFFIC LANE MAKING A RIGHT TURN WITH OTHER TRAFFIC BEHIND WHEN THE ENGINE SHUT OFF. THE DRIVER BEHIND ME WAS BEEPING HIS HORN FOR ME TO MOVE AS HE HAD NOT KNOWN MY ENGINE SHUT OFF. WOULD HATE TO HAVE THIS HAPPEN IF I WAS ON AN INTERSTATE. JUST HAD THE BATTERY REPLACE UNDER WARRANTY ON 5-28-20. ENGINE OIL GAUGE READ 54% NOT SURE WHAT THE PROBLEM IS BUT SURE DOESN'T SOUND SAFE TO ME. CALLING THE DEALERSHIP TOMORROW TO GET AN APPOINTMENT.
Additional Notes:
THIS HAS HAPPENED 4 TIMES NOW STARTING IN JAN 21, 2020. STOPPED AT STOP SIGN AND SHUT OFF. TRIED TO RESTART AND WOULD NOT. WAITED ABOUT 3 MINUTES AND IT STARTED. AS I SLOWED DOWN FOR ANOTHER STOP SIGN IT SHUT OFF BUT RESTARTED IMMEDIATELY. AS I SLOWED DOWN FOR ANOTHER STOP SIGN I TURNED RIGHT WITH OUT STOPPING AND THE ENGINE SHUT OFF. ALL THE IDIOT LIGHTS ON DASH CAME ON. BATTERY WAS FULLY FUNCTIONAL. CAR WOULD NOT START FOR 45 MINUTES AND THEN IT FINALLY STARTED.CAR WAS TAKEN TO DEALERSHIP AND THEY COULD FIND NOTHING WRONG. THEIR ANSWER WAS 'IF WE CAN'T DUPLICATE IT THERE IS NOTHING WE CAN DO. IF IT HAPPENS AGAIN BRING IT IN'. WHAT IS THAT SUPPOSE TOO MEAN? IT HAPPENED AGAIN ON 5-13-20, 5-15-20 AND 5-31-20. ALL THESE TIMES IT WAS WHEN WE ARE DRIVING ALONG AND MAKING A RIGHT TURN. ENGINE JUST SHUTS OFF. ON 5-31-20 I WAS IN A TRAFFIC LANE MAKING A RIGHT TURN WITH OTHER TRAFFIC BEHIND WHEN THE ENGINE SHUT OFF. THE DRIVER BEHIND ME WAS BEEPING HIS HORN FOR ME TO MOVE AS HE HAD NOT KNOWN MY ENGINE SHUT OFF. WOULD HATE TO HAVE THIS HAPPEN IF I WAS ON AN INTERSTATE. JUST HAD THE BATTERY REPLACE UNDER WARRANTY ON 5-28-20. ENGINE OIL GAUGE READ 54% NOT SURE WHAT THE PROBLEM IS BUT SURE DOESN'T SOUND SAFE TO ME. CALLING THE DEALERSHIP TOMORROW TO GET AN APPOINTMENT.
Mfg Campaign: 11326693
Recall Date: May 31, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
THE VEHICLE CONSUMES ALL OF THE OIL (BONE DRY) BEFORE THE VEHICLE REACHES 3000 MILES AND BEFORE THE NEXT SCHEDULED SERVICE. THIS HAS HAPPENED TWO TIMES. THERE IS ABSOLUTELY NO SIGNS OF A LEAK. THE VEHICLE STALLS OUT AND TURNS OFF WHILE DRIVING ON THE ROAD WITH NO WARNING (NO CHECK ENGINE LIGHT OR ANY OTHER WARNING). THIS TIME IT HAPPENED ON 05/26/2020 ON A HIGHWAY WITH A 60MPH SPEED LIMIT. THIS IS A HUGE SAFETY CONCERN. THIS PROBLEM IS FOUND ALL THROUGH OUT INTERNET FORUMS FOR THE 2017 JEEP CHEROKEE AND JEEP HAS FAILED TO PUT OUT A RECALL. THE ISSUE IS KNOWN AND THEY ARE INTENTIONALLY PUTTING THOUSANDS AND THOUSANDS OF PEOPLE AT RISK OF SEVERE INJURY OR DEATH. THE DEALERSHIPS ARE CALLING IT AN, "OVER CONSUMPTION OF OIL." *TR
Corrective Action:
THE VEHICLE CONSUMES ALL OF THE OIL (BONE DRY) BEFORE THE VEHICLE REACHES 3000 MILES AND BEFORE THE NEXT SCHEDULED SERVICE. THIS HAS HAPPENED TWO TIMES. THERE IS ABSOLUTELY NO SIGNS OF A LEAK. THE VEHICLE STALLS OUT AND TURNS OFF WHILE DRIVING ON THE ROAD WITH NO WARNING (NO CHECK ENGINE LIGHT OR ANY OTHER WARNING). THIS TIME IT HAPPENED ON 05/26/2020 ON A HIGHWAY WITH A 60MPH SPEED LIMIT. THIS IS A HUGE SAFETY CONCERN. THIS PROBLEM IS FOUND ALL THROUGH OUT INTERNET FORUMS FOR THE 2017 JEEP CHEROKEE AND JEEP HAS FAILED TO PUT OUT A RECALL. THE ISSUE IS KNOWN AND THEY ARE INTENTIONALLY PUTTING THOUSANDS AND THOUSANDS OF PEOPLE AT RISK OF SEVERE INJURY OR DEATH. THE DEALERSHIPS ARE CALLING IT AN, "OVER CONSUMPTION OF OIL." *TR
Additional Notes:
THE VEHICLE CONSUMES ALL OF THE OIL (BONE DRY) BEFORE THE VEHICLE REACHES 3000 MILES AND BEFORE THE NEXT SCHEDULED SERVICE. THIS HAS HAPPENED TWO TIMES. THERE IS ABSOLUTELY NO SIGNS OF A LEAK. THE VEHICLE STALLS OUT AND TURNS OFF WHILE DRIVING ON THE ROAD WITH NO WARNING (NO CHECK ENGINE LIGHT OR ANY OTHER WARNING). THIS TIME IT HAPPENED ON 05/26/2020 ON A HIGHWAY WITH A 60MPH SPEED LIMIT. THIS IS A HUGE SAFETY CONCERN. THIS PROBLEM IS FOUND ALL THROUGH OUT INTERNET FORUMS FOR THE 2017 JEEP CHEROKEE AND JEEP HAS FAILED TO PUT OUT A RECALL. THE ISSUE IS KNOWN AND THEY ARE INTENTIONALLY PUTTING THOUSANDS AND THOUSANDS OF PEOPLE AT RISK OF SEVERE INJURY OR DEATH. THE DEALERSHIPS ARE CALLING IT AN, "OVER CONSUMPTION OF OIL." *TR
Mfg Campaign: 11326143
Recall Date: May 27, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I WAS DRIVING DOWN THE HIGHWAY GOING 65 MILES AN HOUR AND ALL OF A SUDDEN ALL THE LIGHTS ON MY GEAR SHIFT TURNED RED AND THE CAR SEEMED TO HAVE STOPPED RUNNING. I WAS ABLE TO GET TO THE SIDE OF THE RODE AND PUT THE CAR IN PARK. A FEW MINUTES LATER I TRIED TO START THE VEHICLE AND ALL KINDS OF LIGHTS CAME UP ON MY PANEL AS WELL AS THE GEAR SHIFT. NOW I HAVE A CONSTANT MESSAGE TO SERVICE SHIFTER. I GOOGLED IT AND LOW AND BEHOLD THOUSANDS OF PEOPLE HAVE HAD THE SAME PROBLEM, FROM 2015 - 2018. WHY HAS THERE NOT BEEN A RECALL? MY FAMILY WAS NOT SAFE ON THE HIGHWAY. *TR
Corrective Action:
I WAS DRIVING DOWN THE HIGHWAY GOING 65 MILES AN HOUR AND ALL OF A SUDDEN ALL THE LIGHTS ON MY GEAR SHIFT TURNED RED AND THE CAR SEEMED TO HAVE STOPPED RUNNING. I WAS ABLE TO GET TO THE SIDE OF THE RODE AND PUT THE CAR IN PARK. A FEW MINUTES LATER I TRIED TO START THE VEHICLE AND ALL KINDS OF LIGHTS CAME UP ON MY PANEL AS WELL AS THE GEAR SHIFT. NOW I HAVE A CONSTANT MESSAGE TO SERVICE SHIFTER. I GOOGLED IT AND LOW AND BEHOLD THOUSANDS OF PEOPLE HAVE HAD THE SAME PROBLEM, FROM 2015 - 2018. WHY HAS THERE NOT BEEN A RECALL? MY FAMILY WAS NOT SAFE ON THE HIGHWAY. *TR
Additional Notes:
I WAS DRIVING DOWN THE HIGHWAY GOING 65 MILES AN HOUR AND ALL OF A SUDDEN ALL THE LIGHTS ON MY GEAR SHIFT TURNED RED AND THE CAR SEEMED TO HAVE STOPPED RUNNING. I WAS ABLE TO GET TO THE SIDE OF THE RODE AND PUT THE CAR IN PARK. A FEW MINUTES LATER I TRIED TO START THE VEHICLE AND ALL KINDS OF LIGHTS CAME UP ON MY PANEL AS WELL AS THE GEAR SHIFT. NOW I HAVE A CONSTANT MESSAGE TO SERVICE SHIFTER. I GOOGLED IT AND LOW AND BEHOLD THOUSANDS OF PEOPLE HAVE HAD THE SAME PROBLEM, FROM 2015 - 2018. WHY HAS THERE NOT BEEN A RECALL? MY FAMILY WAS NOT SAFE ON THE HIGHWAY. *TR
Mfg Campaign: 11325478
Recall Date: May 21, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY 2017 JEEP LATITUDE HAS 43K. WHILE DRIVING TO WORK, 60 MPH, ALL THE LIGHTS CAME ON NEXT TO THE SHIFTER AND "SERVICE SHIFTER" MESSAGE CAME ON. WHAT IS THE CAUSE OF THIS? I HAVE BEEN READING THAT MANY PEOPLE HAVE HAD THIS HAPPEN. WHEN I SHUT CAR OFF AND TURNED ON AGAIN, IT DID NOT COME BACK ON. BUT, FROM WHAT I READ, DEALERS ARE SAYING IT JUST NEEDS TO BE "RESET." IS THIS A SAFETY ISSUE? HELP. *TR
Corrective Action:
MY 2017 JEEP LATITUDE HAS 43K. WHILE DRIVING TO WORK, 60 MPH, ALL THE LIGHTS CAME ON NEXT TO THE SHIFTER AND "SERVICE SHIFTER" MESSAGE CAME ON. WHAT IS THE CAUSE OF THIS? I HAVE BEEN READING THAT MANY PEOPLE HAVE HAD THIS HAPPEN. WHEN I SHUT CAR OFF AND TURNED ON AGAIN, IT DID NOT COME BACK ON. BUT, FROM WHAT I READ, DEALERS ARE SAYING IT JUST NEEDS TO BE "RESET." IS THIS A SAFETY ISSUE? HELP. *TR
Additional Notes:
MY 2017 JEEP LATITUDE HAS 43K. WHILE DRIVING TO WORK, 60 MPH, ALL THE LIGHTS CAME ON NEXT TO THE SHIFTER AND "SERVICE SHIFTER" MESSAGE CAME ON. WHAT IS THE CAUSE OF THIS? I HAVE BEEN READING THAT MANY PEOPLE HAVE HAD THIS HAPPEN. WHEN I SHUT CAR OFF AND TURNED ON AGAIN, IT DID NOT COME BACK ON. BUT, FROM WHAT I READ, DEALERS ARE SAYING IT JUST NEEDS TO BE "RESET." IS THIS A SAFETY ISSUE? HELP. *TR
Mfg Campaign: 11325124
Recall Date: May 19, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
VEHICLE BOUGHT DEC/2019. 2 MONTHS LATER WHILE DRIVING HIGHWAY SPEEDS SERVICE SHIFTER LIGHT CAME ON, PULLED VEHICLE OVER AND WAITED A FEW MINUTES VEHICLE STARTED BACK UP NO LIGHT. MARCH 2020, DRIVING IN TOWN VEHICLE DECELERATED AND TOLD TO PUT VEHICLE IN PARK, ALL LIGHTS CAME ON AND SERVICE SHIFTER MESSAGE APPEARED AGAIN. VEHICLE STARTED AFTER A LITTLE BIT AND SINCE I WAS VERY CLOSE TO HOME I PARKED IT IN THE DRIVEWAY. CALLED A CERTIFIED DEALER TO DISCUSS ISSUE. REPLACED SHIFT BEZEL AND WIRING HARNESS. DIDN'T SOLVE THE ISSUE. COULDN'T SIMULATE MY ISSUE AT THE DEALERSHIP DIAGNOSTIC. WAS TOLD IF IT HAPPENS AGAIN MAY NEED AN ENTIRE SHIFTER ($1000+). HOW IS SOMETHING SO SERIOUS, THAT CAN APPLY YOUR EMERGENCY BRAKE WHILE AT DRIVING SPEED, OR DECELERATE YOU WHEN IN A DANGEROUS SITUATION NOT BE RECALLED? HOW MANY COMPLAINTS HAVE BEEN FILED? THIS IS NOT RIGHT. *TR
Corrective Action:
VEHICLE BOUGHT DEC/2019. 2 MONTHS LATER WHILE DRIVING HIGHWAY SPEEDS SERVICE SHIFTER LIGHT CAME ON, PULLED VEHICLE OVER AND WAITED A FEW MINUTES VEHICLE STARTED BACK UP NO LIGHT. MARCH 2020, DRIVING IN TOWN VEHICLE DECELERATED AND TOLD TO PUT VEHICLE IN PARK, ALL LIGHTS CAME ON AND SERVICE SHIFTER MESSAGE APPEARED AGAIN. VEHICLE STARTED AFTER A LITTLE BIT AND SINCE I WAS VERY CLOSE TO HOME I PARKED IT IN THE DRIVEWAY. CALLED A CERTIFIED DEALER TO DISCUSS ISSUE. REPLACED SHIFT BEZEL AND WIRING HARNESS. DIDN'T SOLVE THE ISSUE. COULDN'T SIMULATE MY ISSUE AT THE DEALERSHIP DIAGNOSTIC. WAS TOLD IF IT HAPPENS AGAIN MAY NEED AN ENTIRE SHIFTER ($1000+). HOW IS SOMETHING SO SERIOUS, THAT CAN APPLY YOUR EMERGENCY BRAKE WHILE AT DRIVING SPEED, OR DECELERATE YOU WHEN IN A DANGEROUS SITUATION NOT BE RECALLED? HOW MANY COMPLAINTS HAVE BEEN FILED? THIS IS NOT RIGHT. *TR
Additional Notes:
VEHICLE BOUGHT DEC/2019. 2 MONTHS LATER WHILE DRIVING HIGHWAY SPEEDS SERVICE SHIFTER LIGHT CAME ON, PULLED VEHICLE OVER AND WAITED A FEW MINUTES VEHICLE STARTED BACK UP NO LIGHT. MARCH 2020, DRIVING IN TOWN VEHICLE DECELERATED AND TOLD TO PUT VEHICLE IN PARK, ALL LIGHTS CAME ON AND SERVICE SHIFTER MESSAGE APPEARED AGAIN. VEHICLE STARTED AFTER A LITTLE BIT AND SINCE I WAS VERY CLOSE TO HOME I PARKED IT IN THE DRIVEWAY. CALLED A CERTIFIED DEALER TO DISCUSS ISSUE. REPLACED SHIFT BEZEL AND WIRING HARNESS. DIDN'T SOLVE THE ISSUE. COULDN'T SIMULATE MY ISSUE AT THE DEALERSHIP DIAGNOSTIC. WAS TOLD IF IT HAPPENS AGAIN MAY NEED AN ENTIRE SHIFTER ($1000+). HOW IS SOMETHING SO SERIOUS, THAT CAN APPLY YOUR EMERGENCY BRAKE WHILE AT DRIVING SPEED, OR DECELERATE YOU WHEN IN A DANGEROUS SITUATION NOT BE RECALLED? HOW MANY COMPLAINTS HAVE BEEN FILED? THIS IS NOT RIGHT. *TR
Mfg Campaign: 11325219
Recall Date: May 19, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
CHECK ENGINE LIGHT COMES ON AND THE VEHICLE STALLS WHILE DRIVING. DEALERSHIP CLAIMS LOW OIL BETWEEN OIL CHANGES, WE HAVE THE OIL CHANGED REGULARLY AT THE DEALERSHIP AND DO NOT EXCEED THE RECOMMENDED MILEAGE BETWEEN CHANGES. THIS HAS OCCURRED ON MAIN ROADS DURING TIMES OF HIGH TRAFFIC AND HAS PUT MY FAMILY IN DANGER ON SEVERAL OCCASIONS. THIS STARTED HAPPENING WITH LESS THAN 20,000 MILES ON THE VEHICLE AND HAS HAPPENED A TOTAL OF FIVE TIMES NOW. THE VEHICLE NOW HAS 36,000 MILES ON IT AND I'M TIRED OF DEALING WITH THIS ISSUE.
Corrective Action:
CHECK ENGINE LIGHT COMES ON AND THE VEHICLE STALLS WHILE DRIVING. DEALERSHIP CLAIMS LOW OIL BETWEEN OIL CHANGES, WE HAVE THE OIL CHANGED REGULARLY AT THE DEALERSHIP AND DO NOT EXCEED THE RECOMMENDED MILEAGE BETWEEN CHANGES. THIS HAS OCCURRED ON MAIN ROADS DURING TIMES OF HIGH TRAFFIC AND HAS PUT MY FAMILY IN DANGER ON SEVERAL OCCASIONS. THIS STARTED HAPPENING WITH LESS THAN 20,000 MILES ON THE VEHICLE AND HAS HAPPENED A TOTAL OF FIVE TIMES NOW. THE VEHICLE NOW HAS 36,000 MILES ON IT AND I'M TIRED OF DEALING WITH THIS ISSUE.
Additional Notes:
CHECK ENGINE LIGHT COMES ON AND THE VEHICLE STALLS WHILE DRIVING. DEALERSHIP CLAIMS LOW OIL BETWEEN OIL CHANGES, WE HAVE THE OIL CHANGED REGULARLY AT THE DEALERSHIP AND DO NOT EXCEED THE RECOMMENDED MILEAGE BETWEEN CHANGES. THIS HAS OCCURRED ON MAIN ROADS DURING TIMES OF HIGH TRAFFIC AND HAS PUT MY FAMILY IN DANGER ON SEVERAL OCCASIONS. THIS STARTED HAPPENING WITH LESS THAN 20,000 MILES ON THE VEHICLE AND HAS HAPPENED A TOTAL OF FIVE TIMES NOW. THE VEHICLE NOW HAS 36,000 MILES ON IT AND I'M TIRED OF DEALING WITH THIS ISSUE.
Mfg Campaign: 11324860
Recall Date: May 17, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
CHECK ENGINE LIGHT COMES ON AND THE VEHICLE STALLS WHILE DRIVING. DEALERSHIP CLAIMS LOW OIL BETWEEN OIL CHANGES, WE HAVE THE OIL CHANGED REGULARLY AT THE DEALERSHIP AND DO NOT EXCEED THE RECOMMENDED MILEAGE BETWEEN CHANGES. THIS HAS OCCURRED ON MAIN ROADS DURING TIMES OF HIGH TRAFFIC AND HAS PUT MY FAMILY IN DANGER ON SEVERAL OCCASIONS. THIS STARTED HAPPENING WITH LESS THAN 20,000 MILES ON THE VEHICLE AND HAS HAPPENED A TOTAL OF FIVE TIMES NOW. THE VEHICLE NOW HAS 36,000 MILES ON IT AND I'M TIRED OF DEALING WITH THIS ISSUE.
Corrective Action:
CHECK ENGINE LIGHT COMES ON AND THE VEHICLE STALLS WHILE DRIVING. DEALERSHIP CLAIMS LOW OIL BETWEEN OIL CHANGES, WE HAVE THE OIL CHANGED REGULARLY AT THE DEALERSHIP AND DO NOT EXCEED THE RECOMMENDED MILEAGE BETWEEN CHANGES. THIS HAS OCCURRED ON MAIN ROADS DURING TIMES OF HIGH TRAFFIC AND HAS PUT MY FAMILY IN DANGER ON SEVERAL OCCASIONS. THIS STARTED HAPPENING WITH LESS THAN 20,000 MILES ON THE VEHICLE AND HAS HAPPENED A TOTAL OF FIVE TIMES NOW. THE VEHICLE NOW HAS 36,000 MILES ON IT AND I'M TIRED OF DEALING WITH THIS ISSUE.
Additional Notes:
CHECK ENGINE LIGHT COMES ON AND THE VEHICLE STALLS WHILE DRIVING. DEALERSHIP CLAIMS LOW OIL BETWEEN OIL CHANGES, WE HAVE THE OIL CHANGED REGULARLY AT THE DEALERSHIP AND DO NOT EXCEED THE RECOMMENDED MILEAGE BETWEEN CHANGES. THIS HAS OCCURRED ON MAIN ROADS DURING TIMES OF HIGH TRAFFIC AND HAS PUT MY FAMILY IN DANGER ON SEVERAL OCCASIONS. THIS STARTED HAPPENING WITH LESS THAN 20,000 MILES ON THE VEHICLE AND HAS HAPPENED A TOTAL OF FIVE TIMES NOW. THE VEHICLE NOW HAS 36,000 MILES ON IT AND I'M TIRED OF DEALING WITH THIS ISSUE.
Mfg Campaign: 11324860
Recall Date: May 17, 2020
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