Complaints & Recalls
Official Safety Recalls - Important!
10 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 01C
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2017 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power or loss of park function.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 45A
Recall Date: Apr 27, 2023
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W47
Recall Date: Jun 11, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Cherokee vehicles. The tire and rim size information required to be on the Certification label was omitted during manufacturing, which may result in an incorrect tire and rim combination being installed on the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T53
Recall Date: Aug 31, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2017 Jeep Cherokee vehicles manufactured October 13, 2016, to October 17, 2016. Improper welds on the driver's knee air bag inflator may prevent the air bag from properly inflating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S84
Recall Date: Nov 2, 2016
Consumer Complaints
1.8K ComplaintsChrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY JEEP HAS ABOUT 26,000 MILES ON IT, SINCE I'VE PURCHASED THIS VEHICLE BRAND NEW OFF THE LOT, IT HAS BEEN TOWED 6 TIMES FOR ENGINE FAILURE. MY ENGINE IS BURNING THE OIL, WITH OUT WARNING WHILE DRIVING, THE CAR SHUTS OFF. THE DEALER INSISTS THIS IS NORMAL, BUT IT IS NOT NORMAL FOR A CAR TO ABSORB OR BURN OIL. *TR
Corrective Action:
MY JEEP HAS ABOUT 26,000 MILES ON IT, SINCE I'VE PURCHASED THIS VEHICLE BRAND NEW OFF THE LOT, IT HAS BEEN TOWED 6 TIMES FOR ENGINE FAILURE. MY ENGINE IS BURNING THE OIL, WITH OUT WARNING WHILE DRIVING, THE CAR SHUTS OFF. THE DEALER INSISTS THIS IS NORMAL, BUT IT IS NOT NORMAL FOR A CAR TO ABSORB OR BURN OIL. *TR
Additional Notes:
MY JEEP HAS ABOUT 26,000 MILES ON IT, SINCE I'VE PURCHASED THIS VEHICLE BRAND NEW OFF THE LOT, IT HAS BEEN TOWED 6 TIMES FOR ENGINE FAILURE. MY ENGINE IS BURNING THE OIL, WITH OUT WARNING WHILE DRIVING, THE CAR SHUTS OFF. THE DEALER INSISTS THIS IS NORMAL, BUT IT IS NOT NORMAL FOR A CAR TO ABSORB OR BURN OIL. *TR
Mfg Campaign: 11330789
Recall Date: Jun 25, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
SERVICE SHIFTER WARNINGS COME ON ALL THE TIME WHILE DRIVING. ALSO HARD KNOCK WHEN CAR IS SHIFTING GEARS. *TR
Corrective Action:
SERVICE SHIFTER WARNINGS COME ON ALL THE TIME WHILE DRIVING. ALSO HARD KNOCK WHEN CAR IS SHIFTING GEARS. *TR
Additional Notes:
SERVICE SHIFTER WARNINGS COME ON ALL THE TIME WHILE DRIVING. ALSO HARD KNOCK WHEN CAR IS SHIFTING GEARS. *TR
Mfg Campaign: 11330902
Recall Date: Jun 25, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
SERVICE SHIFTER WARNINGS COME ON ALL THE TIME WHILE DRIVING. ALSO HARD KNOCK WHEN CAR IS SHIFTING GEARS. *TR
Corrective Action:
SERVICE SHIFTER WARNINGS COME ON ALL THE TIME WHILE DRIVING. ALSO HARD KNOCK WHEN CAR IS SHIFTING GEARS. *TR
Additional Notes:
SERVICE SHIFTER WARNINGS COME ON ALL THE TIME WHILE DRIVING. ALSO HARD KNOCK WHEN CAR IS SHIFTING GEARS. *TR
Mfg Campaign: 11330902
Recall Date: Jun 25, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
SERVICE SHIFTER MESSAGE COMES UP IN THE MESSAGE CENTER ON THE DASH, AND PRND LIGHTS UP RED WHEN VEHICLE IS IN MOTION. PULLING OVER AND TURNING THE ENGINE OFF SOMETIMES MAKES THE MESSAGE GO AWAY, OTHER TIMES IT PERSISTS. PROBLEM STARTED AT AROUND 11,000 MILES. HAPPENS RANDOMLY, AND DEALERS CANNOT REPLICATE THE ISSUE. *TR
Corrective Action:
SERVICE SHIFTER MESSAGE COMES UP IN THE MESSAGE CENTER ON THE DASH, AND PRND LIGHTS UP RED WHEN VEHICLE IS IN MOTION. PULLING OVER AND TURNING THE ENGINE OFF SOMETIMES MAKES THE MESSAGE GO AWAY, OTHER TIMES IT PERSISTS. PROBLEM STARTED AT AROUND 11,000 MILES. HAPPENS RANDOMLY, AND DEALERS CANNOT REPLICATE THE ISSUE. *TR
Additional Notes:
SERVICE SHIFTER MESSAGE COMES UP IN THE MESSAGE CENTER ON THE DASH, AND PRND LIGHTS UP RED WHEN VEHICLE IS IN MOTION. PULLING OVER AND TURNING THE ENGINE OFF SOMETIMES MAKES THE MESSAGE GO AWAY, OTHER TIMES IT PERSISTS. PROBLEM STARTED AT AROUND 11,000 MILES. HAPPENS RANDOMLY, AND DEALERS CANNOT REPLICATE THE ISSUE. *TR
Mfg Campaign: 11330426
Recall Date: Jun 23, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
SERVICE SHIFTER MESSAGE COMES UP IN THE MESSAGE CENTER ON THE DASH, AND PRND LIGHTS UP RED WHEN VEHICLE IS IN MOTION. PULLING OVER AND TURNING THE ENGINE OFF SOMETIMES MAKES THE MESSAGE GO AWAY, OTHER TIMES IT PERSISTS. PROBLEM STARTED AT AROUND 11,000 MILES. HAPPENS RANDOMLY, AND DEALERS CANNOT REPLICATE THE ISSUE. *TR
Corrective Action:
SERVICE SHIFTER MESSAGE COMES UP IN THE MESSAGE CENTER ON THE DASH, AND PRND LIGHTS UP RED WHEN VEHICLE IS IN MOTION. PULLING OVER AND TURNING THE ENGINE OFF SOMETIMES MAKES THE MESSAGE GO AWAY, OTHER TIMES IT PERSISTS. PROBLEM STARTED AT AROUND 11,000 MILES. HAPPENS RANDOMLY, AND DEALERS CANNOT REPLICATE THE ISSUE. *TR
Additional Notes:
SERVICE SHIFTER MESSAGE COMES UP IN THE MESSAGE CENTER ON THE DASH, AND PRND LIGHTS UP RED WHEN VEHICLE IS IN MOTION. PULLING OVER AND TURNING THE ENGINE OFF SOMETIMES MAKES THE MESSAGE GO AWAY, OTHER TIMES IT PERSISTS. PROBLEM STARTED AT AROUND 11,000 MILES. HAPPENS RANDOMLY, AND DEALERS CANNOT REPLICATE THE ISSUE. *TR
Mfg Campaign: 11330426
Recall Date: Jun 23, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
JEEP CHEROKEE 2017 LAST MONTH AT ABOUT 28,000 I WAS DRIVING ON THE THRU WAY WHEN THE SHIFTER LIGHTS ALL LIT UP RED AND THE DASH SAID SERVICE SHIFTER. I PULL OVER, SWITCHED CAR ON AND OFF AND IT WAS FIXED. ONE MONTH LATER, MY CAR WAS SITTING IN PARK - I MOVED FROM MY PARKING SPOT TO A NEW ONE- PLACED JEEP IN PARK AND THEN NOTICED ALL OF THE LIGHTS RED ON THE SHIFTER AND THE DASH SAYING 'SERVICE SHIFTER'
Corrective Action:
JEEP CHEROKEE 2017 LAST MONTH AT ABOUT 28,000 I WAS DRIVING ON THE THRU WAY WHEN THE SHIFTER LIGHTS ALL LIT UP RED AND THE DASH SAID SERVICE SHIFTER. I PULL OVER, SWITCHED CAR ON AND OFF AND IT WAS FIXED. ONE MONTH LATER, MY CAR WAS SITTING IN PARK - I MOVED FROM MY PARKING SPOT TO A NEW ONE- PLACED JEEP IN PARK AND THEN NOTICED ALL OF THE LIGHTS RED ON THE SHIFTER AND THE DASH SAYING 'SERVICE SHIFTER'
Additional Notes:
JEEP CHEROKEE 2017 LAST MONTH AT ABOUT 28,000 I WAS DRIVING ON THE THRU WAY WHEN THE SHIFTER LIGHTS ALL LIT UP RED AND THE DASH SAID SERVICE SHIFTER. I PULL OVER, SWITCHED CAR ON AND OFF AND IT WAS FIXED. ONE MONTH LATER, MY CAR WAS SITTING IN PARK - I MOVED FROM MY PARKING SPOT TO A NEW ONE- PLACED JEEP IN PARK AND THEN NOTICED ALL OF THE LIGHTS RED ON THE SHIFTER AND THE DASH SAYING 'SERVICE SHIFTER'
Mfg Campaign: 11329881
Recall Date: Jun 21, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
SHIFTER ERROR THEN TURNS OFF RANDOMLY. ESPECIALLY ON TURNS
Corrective Action:
SHIFTER ERROR THEN TURNS OFF RANDOMLY. ESPECIALLY ON TURNS
Additional Notes:
SHIFTER ERROR THEN TURNS OFF RANDOMLY. ESPECIALLY ON TURNS
Mfg Campaign: 11329930
Recall Date: Jun 21, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
SHIFTER ERROR THEN TURNS OFF RANDOMLY. ESPECIALLY ON TURNS
Corrective Action:
SHIFTER ERROR THEN TURNS OFF RANDOMLY. ESPECIALLY ON TURNS
Additional Notes:
SHIFTER ERROR THEN TURNS OFF RANDOMLY. ESPECIALLY ON TURNS
Mfg Campaign: 11329930
Recall Date: Jun 21, 2020
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
SHIFTER ERROR THEN TURNS OFF RANDOMLY. ESPECIALLY ON TURNS
Corrective Action:
SHIFTER ERROR THEN TURNS OFF RANDOMLY. ESPECIALLY ON TURNS
Additional Notes:
SHIFTER ERROR THEN TURNS OFF RANDOMLY. ESPECIALLY ON TURNS
Mfg Campaign: 11329930
Recall Date: Jun 21, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WHILE DRIVING MY JEEP HAS JUST SHUT OFF ON ME ON THREE SEPARATE OCCASION LEAVING ME TO JUST COAST TO THE SIDE OF THE ROAD THEN WHEN I TURNED THE KEY OFF AND TRY TO RESTART THE CAR IT JUST KEPT TURNING OVER AND TOOK A WHILE TO START BACK UP. *TR
Corrective Action:
WHILE DRIVING MY JEEP HAS JUST SHUT OFF ON ME ON THREE SEPARATE OCCASION LEAVING ME TO JUST COAST TO THE SIDE OF THE ROAD THEN WHEN I TURNED THE KEY OFF AND TRY TO RESTART THE CAR IT JUST KEPT TURNING OVER AND TOOK A WHILE TO START BACK UP. *TR
Additional Notes:
WHILE DRIVING MY JEEP HAS JUST SHUT OFF ON ME ON THREE SEPARATE OCCASION LEAVING ME TO JUST COAST TO THE SIDE OF THE ROAD THEN WHEN I TURNED THE KEY OFF AND TRY TO RESTART THE CAR IT JUST KEPT TURNING OVER AND TOOK A WHILE TO START BACK UP. *TR
Mfg Campaign: 11329802
Recall Date: Jun 20, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
JEEP CHEROKEE IS GETTING A "SERVICE SHIFTER" ERROR. ALL THE LIGHTS ON THE SHIFTER LIGHT UP AT ONE TIME. ONLY WAY TO STOP IT IS TO TURN THE JEEP OFF AND THEN BACK ON. THIS HAS HAPPENED WHEN MOVING AND STATIONARY. HAPPENING ABOUT EVERY TWO WEEKS. *TR
Corrective Action:
JEEP CHEROKEE IS GETTING A "SERVICE SHIFTER" ERROR. ALL THE LIGHTS ON THE SHIFTER LIGHT UP AT ONE TIME. ONLY WAY TO STOP IT IS TO TURN THE JEEP OFF AND THEN BACK ON. THIS HAS HAPPENED WHEN MOVING AND STATIONARY. HAPPENING ABOUT EVERY TWO WEEKS. *TR
Additional Notes:
JEEP CHEROKEE IS GETTING A "SERVICE SHIFTER" ERROR. ALL THE LIGHTS ON THE SHIFTER LIGHT UP AT ONE TIME. ONLY WAY TO STOP IT IS TO TURN THE JEEP OFF AND THEN BACK ON. THIS HAS HAPPENED WHEN MOVING AND STATIONARY. HAPPENING ABOUT EVERY TWO WEEKS. *TR
Mfg Campaign: 11329578
Recall Date: Jun 18, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE HESITATED WHILE ACCELERATING. ADDITIONALLY, THE SERVICE SHIFTER MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. *BF*JB
Corrective Action:
TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE HESITATED WHILE ACCELERATING. ADDITIONALLY, THE SERVICE SHIFTER MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. *BF*JB
Additional Notes:
TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE HESITATED WHILE ACCELERATING. ADDITIONALLY, THE SERVICE SHIFTER MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. *BF*JB
Mfg Campaign: 11329605
Recall Date: Jun 18, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE HESITATED WHILE ACCELERATING. ADDITIONALLY, THE SERVICE SHIFTER MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. *BF*JB
Corrective Action:
TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE HESITATED WHILE ACCELERATING. ADDITIONALLY, THE SERVICE SHIFTER MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. *BF*JB
Additional Notes:
TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE HESITATED WHILE ACCELERATING. ADDITIONALLY, THE SERVICE SHIFTER MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. *BF*JB
Mfg Campaign: 11329605
Recall Date: Jun 18, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
JEEP STALLS EVERY A COUPLE OF WEEKS. DETERMINED THAT THE JEEP BURNS OIL AND WITH NO INDICATION THE CAR WILL JUST STALL WITH NO WARNING AT ALL. WHEN IT STALLS I DETERMINED THAT THE OIL LEVEL IS EXTREMELY LOW. THIS HAPPENS WITH LESS THAN 4000 MILES. I SEE A LOT OF COMPLAINTS ON LINE ABOUT THIS. VERY SCARING WHEN IT JUST STALLS WHEN YOU ARE DRIVING. NO WAY SHOULD A VEHICLE BURN THAT MUCH OIL WITH ONLY DRIVING 5000 MILES OR LESS. *TR
Corrective Action:
JEEP STALLS EVERY A COUPLE OF WEEKS. DETERMINED THAT THE JEEP BURNS OIL AND WITH NO INDICATION THE CAR WILL JUST STALL WITH NO WARNING AT ALL. WHEN IT STALLS I DETERMINED THAT THE OIL LEVEL IS EXTREMELY LOW. THIS HAPPENS WITH LESS THAN 4000 MILES. I SEE A LOT OF COMPLAINTS ON LINE ABOUT THIS. VERY SCARING WHEN IT JUST STALLS WHEN YOU ARE DRIVING. NO WAY SHOULD A VEHICLE BURN THAT MUCH OIL WITH ONLY DRIVING 5000 MILES OR LESS. *TR
Additional Notes:
JEEP STALLS EVERY A COUPLE OF WEEKS. DETERMINED THAT THE JEEP BURNS OIL AND WITH NO INDICATION THE CAR WILL JUST STALL WITH NO WARNING AT ALL. WHEN IT STALLS I DETERMINED THAT THE OIL LEVEL IS EXTREMELY LOW. THIS HAPPENS WITH LESS THAN 4000 MILES. I SEE A LOT OF COMPLAINTS ON LINE ABOUT THIS. VERY SCARING WHEN IT JUST STALLS WHEN YOU ARE DRIVING. NO WAY SHOULD A VEHICLE BURN THAT MUCH OIL WITH ONLY DRIVING 5000 MILES OR LESS. *TR
Mfg Campaign: 11329370
Recall Date: Jun 17, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
FOR OVER A MONTH NOW I'VE RECEIVED"SERVICE SHIFTER" MESSAGE. CAR SHAKES BADLY AND LOSES POWER AS IF ITS GOING TO SHUT OFF. THREE DIFFERENT TIMES IT DID SHUT OFF AND STRUGGLED TO RE-CRANK! SERVICE SHIFTER MESSAGE GOES AWAY AFTER TURNING THE JEEP OFF & BACK ON. VERY UNSAFE WHEN DRIVING ON THE HIGHWAY (OR ANYWHERE)!!! PURCHASED BRAND NEW AND IS UP TO DATE ON OIL CHANGES, ETC. JEEP ALSO BURNS MORE OIL THAN IT SHOULD. *TR
Corrective Action:
FOR OVER A MONTH NOW I'VE RECEIVED"SERVICE SHIFTER" MESSAGE. CAR SHAKES BADLY AND LOSES POWER AS IF ITS GOING TO SHUT OFF. THREE DIFFERENT TIMES IT DID SHUT OFF AND STRUGGLED TO RE-CRANK! SERVICE SHIFTER MESSAGE GOES AWAY AFTER TURNING THE JEEP OFF & BACK ON. VERY UNSAFE WHEN DRIVING ON THE HIGHWAY (OR ANYWHERE)!!! PURCHASED BRAND NEW AND IS UP TO DATE ON OIL CHANGES, ETC. JEEP ALSO BURNS MORE OIL THAN IT SHOULD. *TR
Additional Notes:
FOR OVER A MONTH NOW I'VE RECEIVED"SERVICE SHIFTER" MESSAGE. CAR SHAKES BADLY AND LOSES POWER AS IF ITS GOING TO SHUT OFF. THREE DIFFERENT TIMES IT DID SHUT OFF AND STRUGGLED TO RE-CRANK! SERVICE SHIFTER MESSAGE GOES AWAY AFTER TURNING THE JEEP OFF & BACK ON. VERY UNSAFE WHEN DRIVING ON THE HIGHWAY (OR ANYWHERE)!!! PURCHASED BRAND NEW AND IS UP TO DATE ON OIL CHANGES, ETC. JEEP ALSO BURNS MORE OIL THAN IT SHOULD. *TR
Mfg Campaign: 11329099
Recall Date: Jun 16, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
FOR OVER A MONTH NOW I'VE RECEIVED"SERVICE SHIFTER" MESSAGE. CAR SHAKES BADLY AND LOSES POWER AS IF ITS GOING TO SHUT OFF. THREE DIFFERENT TIMES IT DID SHUT OFF AND STRUGGLED TO RE-CRANK! SERVICE SHIFTER MESSAGE GOES AWAY AFTER TURNING THE JEEP OFF & BACK ON. VERY UNSAFE WHEN DRIVING ON THE HIGHWAY (OR ANYWHERE)!!! PURCHASED BRAND NEW AND IS UP TO DATE ON OIL CHANGES, ETC. JEEP ALSO BURNS MORE OIL THAN IT SHOULD. *TR
Corrective Action:
FOR OVER A MONTH NOW I'VE RECEIVED"SERVICE SHIFTER" MESSAGE. CAR SHAKES BADLY AND LOSES POWER AS IF ITS GOING TO SHUT OFF. THREE DIFFERENT TIMES IT DID SHUT OFF AND STRUGGLED TO RE-CRANK! SERVICE SHIFTER MESSAGE GOES AWAY AFTER TURNING THE JEEP OFF & BACK ON. VERY UNSAFE WHEN DRIVING ON THE HIGHWAY (OR ANYWHERE)!!! PURCHASED BRAND NEW AND IS UP TO DATE ON OIL CHANGES, ETC. JEEP ALSO BURNS MORE OIL THAN IT SHOULD. *TR
Additional Notes:
FOR OVER A MONTH NOW I'VE RECEIVED"SERVICE SHIFTER" MESSAGE. CAR SHAKES BADLY AND LOSES POWER AS IF ITS GOING TO SHUT OFF. THREE DIFFERENT TIMES IT DID SHUT OFF AND STRUGGLED TO RE-CRANK! SERVICE SHIFTER MESSAGE GOES AWAY AFTER TURNING THE JEEP OFF & BACK ON. VERY UNSAFE WHEN DRIVING ON THE HIGHWAY (OR ANYWHERE)!!! PURCHASED BRAND NEW AND IS UP TO DATE ON OIL CHANGES, ETC. JEEP ALSO BURNS MORE OIL THAN IT SHOULD. *TR
Mfg Campaign: 11329099
Recall Date: Jun 16, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
FOR OVER A MONTH NOW I'VE RECEIVED"SERVICE SHIFTER" MESSAGE. CAR SHAKES BADLY AND LOSES POWER AS IF ITS GOING TO SHUT OFF. THREE DIFFERENT TIMES IT DID SHUT OFF AND STRUGGLED TO RE-CRANK! SERVICE SHIFTER MESSAGE GOES AWAY AFTER TURNING THE JEEP OFF & BACK ON. VERY UNSAFE WHEN DRIVING ON THE HIGHWAY (OR ANYWHERE)!!! PURCHASED BRAND NEW AND IS UP TO DATE ON OIL CHANGES, ETC. JEEP ALSO BURNS MORE OIL THAN IT SHOULD. *TR
Corrective Action:
FOR OVER A MONTH NOW I'VE RECEIVED"SERVICE SHIFTER" MESSAGE. CAR SHAKES BADLY AND LOSES POWER AS IF ITS GOING TO SHUT OFF. THREE DIFFERENT TIMES IT DID SHUT OFF AND STRUGGLED TO RE-CRANK! SERVICE SHIFTER MESSAGE GOES AWAY AFTER TURNING THE JEEP OFF & BACK ON. VERY UNSAFE WHEN DRIVING ON THE HIGHWAY (OR ANYWHERE)!!! PURCHASED BRAND NEW AND IS UP TO DATE ON OIL CHANGES, ETC. JEEP ALSO BURNS MORE OIL THAN IT SHOULD. *TR
Additional Notes:
FOR OVER A MONTH NOW I'VE RECEIVED"SERVICE SHIFTER" MESSAGE. CAR SHAKES BADLY AND LOSES POWER AS IF ITS GOING TO SHUT OFF. THREE DIFFERENT TIMES IT DID SHUT OFF AND STRUGGLED TO RE-CRANK! SERVICE SHIFTER MESSAGE GOES AWAY AFTER TURNING THE JEEP OFF & BACK ON. VERY UNSAFE WHEN DRIVING ON THE HIGHWAY (OR ANYWHERE)!!! PURCHASED BRAND NEW AND IS UP TO DATE ON OIL CHANGES, ETC. JEEP ALSO BURNS MORE OIL THAN IT SHOULD. *TR
Mfg Campaign: 11329099
Recall Date: Jun 16, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
THE SERVICE SHIFTER HAS COME ON MULTIPLE TIMES LATELY AND IT REQUIRES ME TO SHUT THE CAR DOWN COMPLETELY. ONCE RESTARTED THE CAR RUNS PERFECTLY UNTIL ABOUT ANOTHER 300 MILES OR SO AND THE SERVICE LIGHT COMES BACK ON. RECENTLY MY CAR WILL SHOW SERVICE SHIFTER THEN IT JUST SHUTS DOWN COMPLETELY IN THE MIDDLE OF DRIVING EXTREMELY DANGEROUS. I'VE BEEN SEEING MORE AND MORE PEOPLE HAVING THIS PROBLEM WITH THIS YEAR MAKE AND MODEL AND IT SHOULD DEFINITELY BE SOMETHING THEY INVESTIGATE AND RECALL IT'S EXTREMELY DANGEROUS TO JUST BE DRIVING AND YOUR CAR DECIDES TO SHUT OFF. *TR
Corrective Action:
THE SERVICE SHIFTER HAS COME ON MULTIPLE TIMES LATELY AND IT REQUIRES ME TO SHUT THE CAR DOWN COMPLETELY. ONCE RESTARTED THE CAR RUNS PERFECTLY UNTIL ABOUT ANOTHER 300 MILES OR SO AND THE SERVICE LIGHT COMES BACK ON. RECENTLY MY CAR WILL SHOW SERVICE SHIFTER THEN IT JUST SHUTS DOWN COMPLETELY IN THE MIDDLE OF DRIVING EXTREMELY DANGEROUS. I'VE BEEN SEEING MORE AND MORE PEOPLE HAVING THIS PROBLEM WITH THIS YEAR MAKE AND MODEL AND IT SHOULD DEFINITELY BE SOMETHING THEY INVESTIGATE AND RECALL IT'S EXTREMELY DANGEROUS TO JUST BE DRIVING AND YOUR CAR DECIDES TO SHUT OFF. *TR
Additional Notes:
THE SERVICE SHIFTER HAS COME ON MULTIPLE TIMES LATELY AND IT REQUIRES ME TO SHUT THE CAR DOWN COMPLETELY. ONCE RESTARTED THE CAR RUNS PERFECTLY UNTIL ABOUT ANOTHER 300 MILES OR SO AND THE SERVICE LIGHT COMES BACK ON. RECENTLY MY CAR WILL SHOW SERVICE SHIFTER THEN IT JUST SHUTS DOWN COMPLETELY IN THE MIDDLE OF DRIVING EXTREMELY DANGEROUS. I'VE BEEN SEEING MORE AND MORE PEOPLE HAVING THIS PROBLEM WITH THIS YEAR MAKE AND MODEL AND IT SHOULD DEFINITELY BE SOMETHING THEY INVESTIGATE AND RECALL IT'S EXTREMELY DANGEROUS TO JUST BE DRIVING AND YOUR CAR DECIDES TO SHUT OFF. *TR
Mfg Campaign: 11329173
Recall Date: Jun 16, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE SERVICE SHIFTER HAS COME ON MULTIPLE TIMES LATELY AND IT REQUIRES ME TO SHUT THE CAR DOWN COMPLETELY. ONCE RESTARTED THE CAR RUNS PERFECTLY UNTIL ABOUT ANOTHER 300 MILES OR SO AND THE SERVICE LIGHT COMES BACK ON. RECENTLY MY CAR WILL SHOW SERVICE SHIFTER THEN IT JUST SHUTS DOWN COMPLETELY IN THE MIDDLE OF DRIVING EXTREMELY DANGEROUS. I'VE BEEN SEEING MORE AND MORE PEOPLE HAVING THIS PROBLEM WITH THIS YEAR MAKE AND MODEL AND IT SHOULD DEFINITELY BE SOMETHING THEY INVESTIGATE AND RECALL IT'S EXTREMELY DANGEROUS TO JUST BE DRIVING AND YOUR CAR DECIDES TO SHUT OFF. *TR
Corrective Action:
THE SERVICE SHIFTER HAS COME ON MULTIPLE TIMES LATELY AND IT REQUIRES ME TO SHUT THE CAR DOWN COMPLETELY. ONCE RESTARTED THE CAR RUNS PERFECTLY UNTIL ABOUT ANOTHER 300 MILES OR SO AND THE SERVICE LIGHT COMES BACK ON. RECENTLY MY CAR WILL SHOW SERVICE SHIFTER THEN IT JUST SHUTS DOWN COMPLETELY IN THE MIDDLE OF DRIVING EXTREMELY DANGEROUS. I'VE BEEN SEEING MORE AND MORE PEOPLE HAVING THIS PROBLEM WITH THIS YEAR MAKE AND MODEL AND IT SHOULD DEFINITELY BE SOMETHING THEY INVESTIGATE AND RECALL IT'S EXTREMELY DANGEROUS TO JUST BE DRIVING AND YOUR CAR DECIDES TO SHUT OFF. *TR
Additional Notes:
THE SERVICE SHIFTER HAS COME ON MULTIPLE TIMES LATELY AND IT REQUIRES ME TO SHUT THE CAR DOWN COMPLETELY. ONCE RESTARTED THE CAR RUNS PERFECTLY UNTIL ABOUT ANOTHER 300 MILES OR SO AND THE SERVICE LIGHT COMES BACK ON. RECENTLY MY CAR WILL SHOW SERVICE SHIFTER THEN IT JUST SHUTS DOWN COMPLETELY IN THE MIDDLE OF DRIVING EXTREMELY DANGEROUS. I'VE BEEN SEEING MORE AND MORE PEOPLE HAVING THIS PROBLEM WITH THIS YEAR MAKE AND MODEL AND IT SHOULD DEFINITELY BE SOMETHING THEY INVESTIGATE AND RECALL IT'S EXTREMELY DANGEROUS TO JUST BE DRIVING AND YOUR CAR DECIDES TO SHUT OFF. *TR
Mfg Campaign: 11329173
Recall Date: Jun 16, 2020
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
DEFECTIVE DRIVERS SIDE FRONT STRUT BEGAN KNOCKING ON UNPAVED ROADS AT 14,000 MILES ON 1 YEAR OLD JEEP CHEROKEE. DEALER VERIFIED DEFECTIVE STRUT AND REPLACED UNDER WARRANTY. NOW AT 31,000 MILES PASSENGER SIDE FRONT STRUT HAS SEVERE KNOCKING EVEN ON SMALL BUMPS IN ROAD AND VEHICLE FRONT END SHUDDERS UPON BRAKING. APPARENTLY, THIS OTHER SIDE STRUT IS ALSO DEFECTIVE. WORKING WITH JEEP TO VERIFY DEFECTIVE STRUT AND HAVE REPLACED. UPON RESEARCH, HAVE SEEN OWNER COMMENTS ABOUT MANUFACTURING DEFECT IN FRONT STRUTS OF SEVERAL JEEP VEHICLES. *TR
Corrective Action:
DEFECTIVE DRIVERS SIDE FRONT STRUT BEGAN KNOCKING ON UNPAVED ROADS AT 14,000 MILES ON 1 YEAR OLD JEEP CHEROKEE. DEALER VERIFIED DEFECTIVE STRUT AND REPLACED UNDER WARRANTY. NOW AT 31,000 MILES PASSENGER SIDE FRONT STRUT HAS SEVERE KNOCKING EVEN ON SMALL BUMPS IN ROAD AND VEHICLE FRONT END SHUDDERS UPON BRAKING. APPARENTLY, THIS OTHER SIDE STRUT IS ALSO DEFECTIVE. WORKING WITH JEEP TO VERIFY DEFECTIVE STRUT AND HAVE REPLACED. UPON RESEARCH, HAVE SEEN OWNER COMMENTS ABOUT MANUFACTURING DEFECT IN FRONT STRUTS OF SEVERAL JEEP VEHICLES. *TR
Additional Notes:
DEFECTIVE DRIVERS SIDE FRONT STRUT BEGAN KNOCKING ON UNPAVED ROADS AT 14,000 MILES ON 1 YEAR OLD JEEP CHEROKEE. DEALER VERIFIED DEFECTIVE STRUT AND REPLACED UNDER WARRANTY. NOW AT 31,000 MILES PASSENGER SIDE FRONT STRUT HAS SEVERE KNOCKING EVEN ON SMALL BUMPS IN ROAD AND VEHICLE FRONT END SHUDDERS UPON BRAKING. APPARENTLY, THIS OTHER SIDE STRUT IS ALSO DEFECTIVE. WORKING WITH JEEP TO VERIFY DEFECTIVE STRUT AND HAVE REPLACED. UPON RESEARCH, HAVE SEEN OWNER COMMENTS ABOUT MANUFACTURING DEFECT IN FRONT STRUTS OF SEVERAL JEEP VEHICLES. *TR
Mfg Campaign: 11329262
Recall Date: Jun 16, 2020
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
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