Complaints & Recalls
Official Safety Recalls - Important!
15 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 49A
Recall Date: May 11, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2017 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power or loss of park function.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 45A
Recall Date: Apr 27, 2023
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W47
Recall Date: Jun 11, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S63
Recall Date: Aug 10, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Jeep Cherokee vehicles manufactured September 30, 2015, to October 2, 2015. The left halfshaft may have been incorrectly manufactured causing it to fracture without warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S38
Recall Date: May 11, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Jeep Cherokee vehicles manufactured October 3, 2015, to March 22, 2016. The right halfshaft may have been incorrectly manufactured causing it to fracture without warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S39
Recall Date: May 11, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Cherokee vehicles manufactured February 18, 2015, to September 10, 2015 and equipped with the power liftgate option. In the affected vehicles, water may leak into the Power Liftgate Control Module and result in a high resistance short circuit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R67
Recall Date: Dec 9, 2015
Consumer Complaints
1.9K ComplaintsChrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING 35 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE STALLED WITHOUT WARNING. SEVERAL MINUTES LATER, THE VEHICLE RESTARTED. THE VEHICLE WAS TOWED TO GLADSTONE DODGE CHRYSLER JEEP & RAM (5610 N OAK TRAFFICWAY, GLADSTONE, MO 64118, (816) 455-350) WHERE IT WAS DIAGNOSED THAT THERE WAS INSUFFICIENT OIL IN THE ENGINE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING 35 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE STALLED WITHOUT WARNING. SEVERAL MINUTES LATER, THE VEHICLE RESTARTED. THE VEHICLE WAS TOWED TO GLADSTONE DODGE CHRYSLER JEEP & RAM (5610 N OAK TRAFFICWAY, GLADSTONE, MO 64118, (816) 455-350) WHERE IT WAS DIAGNOSED THAT THERE WAS INSUFFICIENT OIL IN THE ENGINE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING 35 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE STALLED WITHOUT WARNING. SEVERAL MINUTES LATER, THE VEHICLE RESTARTED. THE VEHICLE WAS TOWED TO GLADSTONE DODGE CHRYSLER JEEP & RAM (5610 N OAK TRAFFICWAY, GLADSTONE, MO 64118, (816) 455-350) WHERE IT WAS DIAGNOSED THAT THERE WAS INSUFFICIENT OIL IN THE ENGINE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.
Mfg Campaign: 11162212
Recall Date: Dec 18, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
SOON AFTER STARTING TO DRIVE IN THE A.M. ON A RESIDENTIAL ROAD, "SERVICE SHIFTER" MESSAGE APPEARED AND ALL RED LIGHTS CAME ON THE PRNDL SHIFT SELECTOR; CAUSE UNKNOWN; REPORTS OF A RECALL ONLINE THAT HAVE CAUSED A CELEBRITY FATALITY, BUT NO RECALL ON NHTSA USING VIN;
Corrective Action:
SOON AFTER STARTING TO DRIVE IN THE A.M. ON A RESIDENTIAL ROAD, "SERVICE SHIFTER" MESSAGE APPEARED AND ALL RED LIGHTS CAME ON THE PRNDL SHIFT SELECTOR; CAUSE UNKNOWN; REPORTS OF A RECALL ONLINE THAT HAVE CAUSED A CELEBRITY FATALITY, BUT NO RECALL ON NHTSA USING VIN;
Additional Notes:
SOON AFTER STARTING TO DRIVE IN THE A.M. ON A RESIDENTIAL ROAD, "SERVICE SHIFTER" MESSAGE APPEARED AND ALL RED LIGHTS CAME ON THE PRNDL SHIFT SELECTOR; CAUSE UNKNOWN; REPORTS OF A RECALL ONLINE THAT HAVE CAUSED A CELEBRITY FATALITY, BUT NO RECALL ON NHTSA USING VIN;
Mfg Campaign: 11161911
Recall Date: Dec 17, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I'VE HAD A SERVICE SHIFTER MESSAGE APPEAR NUMEROUS TIMES AND THEN DISAPPEAR. WHEN I WOULD TAKE IT IN TO GET LOOKED AT I WAS TOLD THAT THERE WAS NO RECORD OF THAT CODE BEING DISPLAYED IN THE CAR LOG/MEMORY AND THAT THE SERVICE DEPARTMENT AT THE DELEARSHIP COULDN'T FIND ANYTHING WRONG WITH IT. UPON DOING RESEARCH ON THIS MESSAGE I FOUND THAT MANY OTHER PEOPLE HAVE HAD THIS SAME PROBLEM AND IF LEFT UNCHECKED CAN CAUSE THE VECHICLE TO SHIFT INTO PARK WHILE IN MOTION CAUSING LOSS OF CONTROL AND ACCIDENTS. I HAVE RECEIVED THIS MESSAGE WHILE BOTH STATIONARY JUST WHEN I TURNED THE CAR ON, AND ALSO WHILE IN MOTION ON A ROAD.
Corrective Action:
I'VE HAD A SERVICE SHIFTER MESSAGE APPEAR NUMEROUS TIMES AND THEN DISAPPEAR. WHEN I WOULD TAKE IT IN TO GET LOOKED AT I WAS TOLD THAT THERE WAS NO RECORD OF THAT CODE BEING DISPLAYED IN THE CAR LOG/MEMORY AND THAT THE SERVICE DEPARTMENT AT THE DELEARSHIP COULDN'T FIND ANYTHING WRONG WITH IT. UPON DOING RESEARCH ON THIS MESSAGE I FOUND THAT MANY OTHER PEOPLE HAVE HAD THIS SAME PROBLEM AND IF LEFT UNCHECKED CAN CAUSE THE VECHICLE TO SHIFT INTO PARK WHILE IN MOTION CAUSING LOSS OF CONTROL AND ACCIDENTS. I HAVE RECEIVED THIS MESSAGE WHILE BOTH STATIONARY JUST WHEN I TURNED THE CAR ON, AND ALSO WHILE IN MOTION ON A ROAD.
Additional Notes:
I'VE HAD A SERVICE SHIFTER MESSAGE APPEAR NUMEROUS TIMES AND THEN DISAPPEAR. WHEN I WOULD TAKE IT IN TO GET LOOKED AT I WAS TOLD THAT THERE WAS NO RECORD OF THAT CODE BEING DISPLAYED IN THE CAR LOG/MEMORY AND THAT THE SERVICE DEPARTMENT AT THE DELEARSHIP COULDN'T FIND ANYTHING WRONG WITH IT. UPON DOING RESEARCH ON THIS MESSAGE I FOUND THAT MANY OTHER PEOPLE HAVE HAD THIS SAME PROBLEM AND IF LEFT UNCHECKED CAN CAUSE THE VECHICLE TO SHIFT INTO PARK WHILE IN MOTION CAUSING LOSS OF CONTROL AND ACCIDENTS. I HAVE RECEIVED THIS MESSAGE WHILE BOTH STATIONARY JUST WHEN I TURNED THE CAR ON, AND ALSO WHILE IN MOTION ON A ROAD.
Mfg Campaign: 11161945
Recall Date: Dec 17, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I'VE HAD A SERVICE SHIFTER MESSAGE APPEAR NUMEROUS TIMES AND THEN DISAPPEAR. WHEN I WOULD TAKE IT IN TO GET LOOKED AT I WAS TOLD THAT THERE WAS NO RECORD OF THAT CODE BEING DISPLAYED IN THE CAR LOG/MEMORY AND THAT THE SERVICE DEPARTMENT AT THE DELEARSHIP COULDN'T FIND ANYTHING WRONG WITH IT. UPON DOING RESEARCH ON THIS MESSAGE I FOUND THAT MANY OTHER PEOPLE HAVE HAD THIS SAME PROBLEM AND IF LEFT UNCHECKED CAN CAUSE THE VECHICLE TO SHIFT INTO PARK WHILE IN MOTION CAUSING LOSS OF CONTROL AND ACCIDENTS. I HAVE RECEIVED THIS MESSAGE WHILE BOTH STATIONARY JUST WHEN I TURNED THE CAR ON, AND ALSO WHILE IN MOTION ON A ROAD.
Corrective Action:
I'VE HAD A SERVICE SHIFTER MESSAGE APPEAR NUMEROUS TIMES AND THEN DISAPPEAR. WHEN I WOULD TAKE IT IN TO GET LOOKED AT I WAS TOLD THAT THERE WAS NO RECORD OF THAT CODE BEING DISPLAYED IN THE CAR LOG/MEMORY AND THAT THE SERVICE DEPARTMENT AT THE DELEARSHIP COULDN'T FIND ANYTHING WRONG WITH IT. UPON DOING RESEARCH ON THIS MESSAGE I FOUND THAT MANY OTHER PEOPLE HAVE HAD THIS SAME PROBLEM AND IF LEFT UNCHECKED CAN CAUSE THE VECHICLE TO SHIFT INTO PARK WHILE IN MOTION CAUSING LOSS OF CONTROL AND ACCIDENTS. I HAVE RECEIVED THIS MESSAGE WHILE BOTH STATIONARY JUST WHEN I TURNED THE CAR ON, AND ALSO WHILE IN MOTION ON A ROAD.
Additional Notes:
I'VE HAD A SERVICE SHIFTER MESSAGE APPEAR NUMEROUS TIMES AND THEN DISAPPEAR. WHEN I WOULD TAKE IT IN TO GET LOOKED AT I WAS TOLD THAT THERE WAS NO RECORD OF THAT CODE BEING DISPLAYED IN THE CAR LOG/MEMORY AND THAT THE SERVICE DEPARTMENT AT THE DELEARSHIP COULDN'T FIND ANYTHING WRONG WITH IT. UPON DOING RESEARCH ON THIS MESSAGE I FOUND THAT MANY OTHER PEOPLE HAVE HAD THIS SAME PROBLEM AND IF LEFT UNCHECKED CAN CAUSE THE VECHICLE TO SHIFT INTO PARK WHILE IN MOTION CAUSING LOSS OF CONTROL AND ACCIDENTS. I HAVE RECEIVED THIS MESSAGE WHILE BOTH STATIONARY JUST WHEN I TURNED THE CAR ON, AND ALSO WHILE IN MOTION ON A ROAD.
Mfg Campaign: 11161945
Recall Date: Dec 17, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I'VE HAD A SERVICE SHIFTER MESSAGE APPEAR NUMEROUS TIMES AND THEN DISAPPEAR. WHEN I WOULD TAKE IT IN TO GET LOOKED AT I WAS TOLD THAT THERE WAS NO RECORD OF THAT CODE BEING DISPLAYED IN THE CAR LOG/MEMORY AND THAT THE SERVICE DEPARTMENT AT THE DELEARSHIP COULDN'T FIND ANYTHING WRONG WITH IT. UPON DOING RESEARCH ON THIS MESSAGE I FOUND THAT MANY OTHER PEOPLE HAVE HAD THIS SAME PROBLEM AND IF LEFT UNCHECKED CAN CAUSE THE VECHICLE TO SHIFT INTO PARK WHILE IN MOTION CAUSING LOSS OF CONTROL AND ACCIDENTS. I HAVE RECEIVED THIS MESSAGE WHILE BOTH STATIONARY JUST WHEN I TURNED THE CAR ON, AND ALSO WHILE IN MOTION ON A ROAD.
Corrective Action:
I'VE HAD A SERVICE SHIFTER MESSAGE APPEAR NUMEROUS TIMES AND THEN DISAPPEAR. WHEN I WOULD TAKE IT IN TO GET LOOKED AT I WAS TOLD THAT THERE WAS NO RECORD OF THAT CODE BEING DISPLAYED IN THE CAR LOG/MEMORY AND THAT THE SERVICE DEPARTMENT AT THE DELEARSHIP COULDN'T FIND ANYTHING WRONG WITH IT. UPON DOING RESEARCH ON THIS MESSAGE I FOUND THAT MANY OTHER PEOPLE HAVE HAD THIS SAME PROBLEM AND IF LEFT UNCHECKED CAN CAUSE THE VECHICLE TO SHIFT INTO PARK WHILE IN MOTION CAUSING LOSS OF CONTROL AND ACCIDENTS. I HAVE RECEIVED THIS MESSAGE WHILE BOTH STATIONARY JUST WHEN I TURNED THE CAR ON, AND ALSO WHILE IN MOTION ON A ROAD.
Additional Notes:
I'VE HAD A SERVICE SHIFTER MESSAGE APPEAR NUMEROUS TIMES AND THEN DISAPPEAR. WHEN I WOULD TAKE IT IN TO GET LOOKED AT I WAS TOLD THAT THERE WAS NO RECORD OF THAT CODE BEING DISPLAYED IN THE CAR LOG/MEMORY AND THAT THE SERVICE DEPARTMENT AT THE DELEARSHIP COULDN'T FIND ANYTHING WRONG WITH IT. UPON DOING RESEARCH ON THIS MESSAGE I FOUND THAT MANY OTHER PEOPLE HAVE HAD THIS SAME PROBLEM AND IF LEFT UNCHECKED CAN CAUSE THE VECHICLE TO SHIFT INTO PARK WHILE IN MOTION CAUSING LOSS OF CONTROL AND ACCIDENTS. I HAVE RECEIVED THIS MESSAGE WHILE BOTH STATIONARY JUST WHEN I TURNED THE CAR ON, AND ALSO WHILE IN MOTION ON A ROAD.
Mfg Campaign: 11161945
Recall Date: Dec 17, 2018
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY:HATCHBACK/LIFTGATE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT STATED THAT THE LIFTGATE FAILED TO OPEN WITH THE ELECTRONIC BUTTON FUNCTION. THE CONTACT HAD TO MANUALLY OPEN THE LIFTGATE WITH THE POTENTIAL RISK OF BEING IMPACTED BY THE LIFTGATE COMING DOWN. LARRY H. MILLER CHRYSLER JEEP DODGE RAM BOISE (222 S AUTO DR, BOISE, ID 83709) INDICATED THAT THE VEHICLE WAS NOT INCLUDED IN A MANUFACTURER RECALL CAMPAIGN AND DIAGNOSTIC TESTING WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT STATED THAT THE LIFTGATE FAILED TO OPEN WITH THE ELECTRONIC BUTTON FUNCTION. THE CONTACT HAD TO MANUALLY OPEN THE LIFTGATE WITH THE POTENTIAL RISK OF BEING IMPACTED BY THE LIFTGATE COMING DOWN. LARRY H. MILLER CHRYSLER JEEP DODGE RAM BOISE (222 S AUTO DR, BOISE, ID 83709) INDICATED THAT THE VEHICLE WAS NOT INCLUDED IN A MANUFACTURER RECALL CAMPAIGN AND DIAGNOSTIC TESTING WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT STATED THAT THE LIFTGATE FAILED TO OPEN WITH THE ELECTRONIC BUTTON FUNCTION. THE CONTACT HAD TO MANUALLY OPEN THE LIFTGATE WITH THE POTENTIAL RISK OF BEING IMPACTED BY THE LIFTGATE COMING DOWN. LARRY H. MILLER CHRYSLER JEEP DODGE RAM BOISE (222 S AUTO DR, BOISE, ID 83709) INDICATED THAT THE VEHICLE WAS NOT INCLUDED IN A MANUFACTURER RECALL CAMPAIGN AND DIAGNOSTIC TESTING WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.
Mfg Campaign: 11161966
Recall Date: Dec 17, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT STATED THAT THE LIFTGATE FAILED TO OPEN WITH THE ELECTRONIC BUTTON FUNCTION. THE CONTACT HAD TO MANUALLY OPEN THE LIFTGATE WITH THE POTENTIAL RISK OF BEING IMPACTED BY THE LIFTGATE COMING DOWN. LARRY H. MILLER CHRYSLER JEEP DODGE RAM BOISE (222 S AUTO DR, BOISE, ID 83709) INDICATED THAT THE VEHICLE WAS NOT INCLUDED IN A MANUFACTURER RECALL CAMPAIGN AND DIAGNOSTIC TESTING WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT STATED THAT THE LIFTGATE FAILED TO OPEN WITH THE ELECTRONIC BUTTON FUNCTION. THE CONTACT HAD TO MANUALLY OPEN THE LIFTGATE WITH THE POTENTIAL RISK OF BEING IMPACTED BY THE LIFTGATE COMING DOWN. LARRY H. MILLER CHRYSLER JEEP DODGE RAM BOISE (222 S AUTO DR, BOISE, ID 83709) INDICATED THAT THE VEHICLE WAS NOT INCLUDED IN A MANUFACTURER RECALL CAMPAIGN AND DIAGNOSTIC TESTING WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT STATED THAT THE LIFTGATE FAILED TO OPEN WITH THE ELECTRONIC BUTTON FUNCTION. THE CONTACT HAD TO MANUALLY OPEN THE LIFTGATE WITH THE POTENTIAL RISK OF BEING IMPACTED BY THE LIFTGATE COMING DOWN. LARRY H. MILLER CHRYSLER JEEP DODGE RAM BOISE (222 S AUTO DR, BOISE, ID 83709) INDICATED THAT THE VEHICLE WAS NOT INCLUDED IN A MANUFACTURER RECALL CAMPAIGN AND DIAGNOSTIC TESTING WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.
Mfg Campaign: 11161966
Recall Date: Dec 17, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION NOT WORKING PROPERLY
Corrective Action:
TRANSMISSION NOT WORKING PROPERLY
Additional Notes:
TRANSMISSION NOT WORKING PROPERLY
Mfg Campaign: 11161714
Recall Date: Dec 15, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHEN THE VEHICLE WAS IN PARK OR DRIVE, THE GEAR FAILED TO SHIFT AND A WARNING INDICATOR ILLUMINATED FOR THE SHIFTING FAILURE. THE VEHICLE WAS NOT DIAGNOSED BY AN AUTHORIZED DEALER; HOWEVER, A WARRANTY WOULD BE AVAILABLE WITHIN THIRTY DAYS. THE CONTACT DID NOT KNOW IF THE VEHICLE WOULD BE REPAIRED PER THE WARRANTY. THE SHIFTER CONTINUED TO FUNCTION IMPROPERLY. THE VEHICLE WAS EXCLUDED FROM ANY POWER TRAIN RECALLS. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHEN THE VEHICLE WAS IN PARK OR DRIVE, THE GEAR FAILED TO SHIFT AND A WARNING INDICATOR ILLUMINATED FOR THE SHIFTING FAILURE. THE VEHICLE WAS NOT DIAGNOSED BY AN AUTHORIZED DEALER; HOWEVER, A WARRANTY WOULD BE AVAILABLE WITHIN THIRTY DAYS. THE CONTACT DID NOT KNOW IF THE VEHICLE WOULD BE REPAIRED PER THE WARRANTY. THE SHIFTER CONTINUED TO FUNCTION IMPROPERLY. THE VEHICLE WAS EXCLUDED FROM ANY POWER TRAIN RECALLS. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHEN THE VEHICLE WAS IN PARK OR DRIVE, THE GEAR FAILED TO SHIFT AND A WARNING INDICATOR ILLUMINATED FOR THE SHIFTING FAILURE. THE VEHICLE WAS NOT DIAGNOSED BY AN AUTHORIZED DEALER; HOWEVER, A WARRANTY WOULD BE AVAILABLE WITHIN THIRTY DAYS. THE CONTACT DID NOT KNOW IF THE VEHICLE WOULD BE REPAIRED PER THE WARRANTY. THE SHIFTER CONTINUED TO FUNCTION IMPROPERLY. THE VEHICLE WAS EXCLUDED FROM ANY POWER TRAIN RECALLS. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.
Mfg Campaign: 11161125
Recall Date: Dec 13, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TAKATA RECALL MY 2016 JEEP CHEROKEE WILL SHUT OFF WHILE IN MOTION. THE CAR DIED WHILE GOING THROUGH AN INTERSECTION. I WAS ABLE TO COAST INTO A SAFE PLACE, BUT CAR WOULD NOT RESTART AGAIN AFTER FOR A FEW HOURS. MY HUSBAND WAS DRIVING THE CAR AND CAME TO A STOP AT AN INTERSECTION WHEN THE CAR DIED AGAIN. THE CAR STARTED ROLLING BACKWARDS AND HE ALMOST HIT THE CAR BEHIND HIM. THIS IS NOT SAFE. WE HAVE A ONE MONTH OLD CHILD, AND I DO NOT FEEL SAFE PUTTING HER IN THE CAR. *DT*JB
Corrective Action:
TAKATA RECALL MY 2016 JEEP CHEROKEE WILL SHUT OFF WHILE IN MOTION. THE CAR DIED WHILE GOING THROUGH AN INTERSECTION. I WAS ABLE TO COAST INTO A SAFE PLACE, BUT CAR WOULD NOT RESTART AGAIN AFTER FOR A FEW HOURS. MY HUSBAND WAS DRIVING THE CAR AND CAME TO A STOP AT AN INTERSECTION WHEN THE CAR DIED AGAIN. THE CAR STARTED ROLLING BACKWARDS AND HE ALMOST HIT THE CAR BEHIND HIM. THIS IS NOT SAFE. WE HAVE A ONE MONTH OLD CHILD, AND I DO NOT FEEL SAFE PUTTING HER IN THE CAR. *DT*JB
Additional Notes:
TAKATA RECALL MY 2016 JEEP CHEROKEE WILL SHUT OFF WHILE IN MOTION. THE CAR DIED WHILE GOING THROUGH AN INTERSECTION. I WAS ABLE TO COAST INTO A SAFE PLACE, BUT CAR WOULD NOT RESTART AGAIN AFTER FOR A FEW HOURS. MY HUSBAND WAS DRIVING THE CAR AND CAME TO A STOP AT AN INTERSECTION WHEN THE CAR DIED AGAIN. THE CAR STARTED ROLLING BACKWARDS AND HE ALMOST HIT THE CAR BEHIND HIM. THIS IS NOT SAFE. WE HAVE A ONE MONTH OLD CHILD, AND I DO NOT FEEL SAFE PUTTING HER IN THE CAR. *DT*JB
Mfg Campaign: 11160782
Recall Date: Dec 11, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TAKATA RECALL MY 2016 JEEP CHEROKEE WILL SHUT OFF WHILE IN MOTION. THE CAR DIED WHILE GOING THROUGH AN INTERSECTION. I WAS ABLE TO COAST INTO A SAFE PLACE, BUT CAR WOULD NOT RESTART AGAIN AFTER FOR A FEW HOURS. MY HUSBAND WAS DRIVING THE CAR AND CAME TO A STOP AT AN INTERSECTION WHEN THE CAR DIED AGAIN. THE CAR STARTED ROLLING BACKWARDS AND HE ALMOST HIT THE CAR BEHIND HIM. THIS IS NOT SAFE. WE HAVE A ONE MONTH OLD CHILD, AND I DO NOT FEEL SAFE PUTTING HER IN THE CAR. *DT*JB
Corrective Action:
TAKATA RECALL MY 2016 JEEP CHEROKEE WILL SHUT OFF WHILE IN MOTION. THE CAR DIED WHILE GOING THROUGH AN INTERSECTION. I WAS ABLE TO COAST INTO A SAFE PLACE, BUT CAR WOULD NOT RESTART AGAIN AFTER FOR A FEW HOURS. MY HUSBAND WAS DRIVING THE CAR AND CAME TO A STOP AT AN INTERSECTION WHEN THE CAR DIED AGAIN. THE CAR STARTED ROLLING BACKWARDS AND HE ALMOST HIT THE CAR BEHIND HIM. THIS IS NOT SAFE. WE HAVE A ONE MONTH OLD CHILD, AND I DO NOT FEEL SAFE PUTTING HER IN THE CAR. *DT*JB
Additional Notes:
TAKATA RECALL MY 2016 JEEP CHEROKEE WILL SHUT OFF WHILE IN MOTION. THE CAR DIED WHILE GOING THROUGH AN INTERSECTION. I WAS ABLE TO COAST INTO A SAFE PLACE, BUT CAR WOULD NOT RESTART AGAIN AFTER FOR A FEW HOURS. MY HUSBAND WAS DRIVING THE CAR AND CAME TO A STOP AT AN INTERSECTION WHEN THE CAR DIED AGAIN. THE CAR STARTED ROLLING BACKWARDS AND HE ALMOST HIT THE CAR BEHIND HIM. THIS IS NOT SAFE. WE HAVE A ONE MONTH OLD CHILD, AND I DO NOT FEEL SAFE PUTTING HER IN THE CAR. *DT*JB
Mfg Campaign: 11160782
Recall Date: Dec 11, 2018
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TAKATA RECALL MY 2016 JEEP CHEROKEE WILL SHUT OFF WHILE IN MOTION. THE CAR DIED WHILE GOING THROUGH AN INTERSECTION. I WAS ABLE TO COAST INTO A SAFE PLACE, BUT CAR WOULD NOT RESTART AGAIN AFTER FOR A FEW HOURS. MY HUSBAND WAS DRIVING THE CAR AND CAME TO A STOP AT AN INTERSECTION WHEN THE CAR DIED AGAIN. THE CAR STARTED ROLLING BACKWARDS AND HE ALMOST HIT THE CAR BEHIND HIM. THIS IS NOT SAFE. WE HAVE A ONE MONTH OLD CHILD, AND I DO NOT FEEL SAFE PUTTING HER IN THE CAR. *DT*JB
Corrective Action:
TAKATA RECALL MY 2016 JEEP CHEROKEE WILL SHUT OFF WHILE IN MOTION. THE CAR DIED WHILE GOING THROUGH AN INTERSECTION. I WAS ABLE TO COAST INTO A SAFE PLACE, BUT CAR WOULD NOT RESTART AGAIN AFTER FOR A FEW HOURS. MY HUSBAND WAS DRIVING THE CAR AND CAME TO A STOP AT AN INTERSECTION WHEN THE CAR DIED AGAIN. THE CAR STARTED ROLLING BACKWARDS AND HE ALMOST HIT THE CAR BEHIND HIM. THIS IS NOT SAFE. WE HAVE A ONE MONTH OLD CHILD, AND I DO NOT FEEL SAFE PUTTING HER IN THE CAR. *DT*JB
Additional Notes:
TAKATA RECALL MY 2016 JEEP CHEROKEE WILL SHUT OFF WHILE IN MOTION. THE CAR DIED WHILE GOING THROUGH AN INTERSECTION. I WAS ABLE TO COAST INTO A SAFE PLACE, BUT CAR WOULD NOT RESTART AGAIN AFTER FOR A FEW HOURS. MY HUSBAND WAS DRIVING THE CAR AND CAME TO A STOP AT AN INTERSECTION WHEN THE CAR DIED AGAIN. THE CAR STARTED ROLLING BACKWARDS AND HE ALMOST HIT THE CAR BEHIND HIM. THIS IS NOT SAFE. WE HAVE A ONE MONTH OLD CHILD, AND I DO NOT FEEL SAFE PUTTING HER IN THE CAR. *DT*JB
Mfg Campaign: 11160782
Recall Date: Dec 11, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
THIS JEEP STALLS OUT AT LOW SPEEDS AND ONCE STALLED OUT AT 55 MPH. DEALER SAYS THIS ENGINE THE 2.4L 4 CYLINDER HAS OIL CONSUMPTION ISSUES AND IT IS QUITE NORMAL FOR THE ENGINE TO USE 1 QT OF OIL EVERY 1,000 MILES
Corrective Action:
THIS JEEP STALLS OUT AT LOW SPEEDS AND ONCE STALLED OUT AT 55 MPH. DEALER SAYS THIS ENGINE THE 2.4L 4 CYLINDER HAS OIL CONSUMPTION ISSUES AND IT IS QUITE NORMAL FOR THE ENGINE TO USE 1 QT OF OIL EVERY 1,000 MILES
Additional Notes:
THIS JEEP STALLS OUT AT LOW SPEEDS AND ONCE STALLED OUT AT 55 MPH. DEALER SAYS THIS ENGINE THE 2.4L 4 CYLINDER HAS OIL CONSUMPTION ISSUES AND IT IS QUITE NORMAL FOR THE ENGINE TO USE 1 QT OF OIL EVERY 1,000 MILES
Mfg Campaign: 11157274
Recall Date: Dec 10, 2018
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I HAVE A 2016 JEEP CHEROKEE LIMITED. WHEN I AM DRIVING THE VEHICLE AND SLOW DOWN SUCH AS TO MAKE A TURN OR STOP AT A REDLIGHT, THE ENGINE DIES OUT. THIS HAS HAPPENED MULTIPLE TIMES. I HAD A DIAGNOSTIC TEST DONE ON IT, AND THE TEST INDICATED THE THROTTLE BODY NEEDED CLEANING OR THE AIR FILTER WAS DIRTY. I HAD THE THROTTLE BODY CLEANED AND THE AIR FILTER REPLACED WITH A NEW ONE. THE VEHICLE IS STILL DOING THE SAME THING. THE IS A BIG SAFETY CONCERN IN THAT THE VEHICLE HAS STALLED WHILE I WAS IN AN INTERSECTION MAKING A TURN. I AM CONCERNED THAT I WILL GET HIT BY ON COMING TRAFFIC, IF THIS CONTINUES TO HAPPEN. I DO NOT HAVE ANOTHER VEHICLE TO DRIVE NOR IS PUBLIC TRANSPORTATION AVAILABLE. JEEP NEEDS TO LOOK INTO THIS SAFETY ISSUE BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED.
Corrective Action:
I HAVE A 2016 JEEP CHEROKEE LIMITED. WHEN I AM DRIVING THE VEHICLE AND SLOW DOWN SUCH AS TO MAKE A TURN OR STOP AT A REDLIGHT, THE ENGINE DIES OUT. THIS HAS HAPPENED MULTIPLE TIMES. I HAD A DIAGNOSTIC TEST DONE ON IT, AND THE TEST INDICATED THE THROTTLE BODY NEEDED CLEANING OR THE AIR FILTER WAS DIRTY. I HAD THE THROTTLE BODY CLEANED AND THE AIR FILTER REPLACED WITH A NEW ONE. THE VEHICLE IS STILL DOING THE SAME THING. THE IS A BIG SAFETY CONCERN IN THAT THE VEHICLE HAS STALLED WHILE I WAS IN AN INTERSECTION MAKING A TURN. I AM CONCERNED THAT I WILL GET HIT BY ON COMING TRAFFIC, IF THIS CONTINUES TO HAPPEN. I DO NOT HAVE ANOTHER VEHICLE TO DRIVE NOR IS PUBLIC TRANSPORTATION AVAILABLE. JEEP NEEDS TO LOOK INTO THIS SAFETY ISSUE BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED.
Additional Notes:
I HAVE A 2016 JEEP CHEROKEE LIMITED. WHEN I AM DRIVING THE VEHICLE AND SLOW DOWN SUCH AS TO MAKE A TURN OR STOP AT A REDLIGHT, THE ENGINE DIES OUT. THIS HAS HAPPENED MULTIPLE TIMES. I HAD A DIAGNOSTIC TEST DONE ON IT, AND THE TEST INDICATED THE THROTTLE BODY NEEDED CLEANING OR THE AIR FILTER WAS DIRTY. I HAD THE THROTTLE BODY CLEANED AND THE AIR FILTER REPLACED WITH A NEW ONE. THE VEHICLE IS STILL DOING THE SAME THING. THE IS A BIG SAFETY CONCERN IN THAT THE VEHICLE HAS STALLED WHILE I WAS IN AN INTERSECTION MAKING A TURN. I AM CONCERNED THAT I WILL GET HIT BY ON COMING TRAFFIC, IF THIS CONTINUES TO HAPPEN. I DO NOT HAVE ANOTHER VEHICLE TO DRIVE NOR IS PUBLIC TRANSPORTATION AVAILABLE. JEEP NEEDS TO LOOK INTO THIS SAFETY ISSUE BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED.
Mfg Campaign: 11156656
Recall Date: Dec 6, 2018
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY PASSENGER SIDE FLOOR (FRONT AND BACK) GET FLOODED WHEN IT RAINS.
Corrective Action:
MY PASSENGER SIDE FLOOR (FRONT AND BACK) GET FLOODED WHEN IT RAINS.
Additional Notes:
MY PASSENGER SIDE FLOOR (FRONT AND BACK) GET FLOODED WHEN IT RAINS.
Mfg Campaign: 11155617
Recall Date: Dec 3, 2018
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHEN I WAS DRIVING AT HIGHWAY, ALL THE SUDDEN SERVICE TRANSMISSION LIGHT ON AND TRANSMISSION METER WENT UP TO THE HIGHEST POINT, CAR STOPPED BY ITSELF. BESIDE STEERING, EVERYTHING ELSE STOPPED WORKING. THANK GOD, I WAS NEXT TO EMERGENCY LINE. I ONLY GOT 30 SECOND TO GET OUT HIGH SPEED TRAFFIC ROAD.
Corrective Action:
WHEN I WAS DRIVING AT HIGHWAY, ALL THE SUDDEN SERVICE TRANSMISSION LIGHT ON AND TRANSMISSION METER WENT UP TO THE HIGHEST POINT, CAR STOPPED BY ITSELF. BESIDE STEERING, EVERYTHING ELSE STOPPED WORKING. THANK GOD, I WAS NEXT TO EMERGENCY LINE. I ONLY GOT 30 SECOND TO GET OUT HIGH SPEED TRAFFIC ROAD.
Additional Notes:
WHEN I WAS DRIVING AT HIGHWAY, ALL THE SUDDEN SERVICE TRANSMISSION LIGHT ON AND TRANSMISSION METER WENT UP TO THE HIGHEST POINT, CAR STOPPED BY ITSELF. BESIDE STEERING, EVERYTHING ELSE STOPPED WORKING. THANK GOD, I WAS NEXT TO EMERGENCY LINE. I ONLY GOT 30 SECOND TO GET OUT HIGH SPEED TRAFFIC ROAD.
Mfg Campaign: 11154841
Recall Date: Nov 29, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN I WAS DRIVING AT HIGHWAY, ALL THE SUDDEN SERVICE TRANSMISSION LIGHT ON AND TRANSMISSION METER WENT UP TO THE HIGHEST POINT, CAR STOPPED BY ITSELF. BESIDE STEERING, EVERYTHING ELSE STOPPED WORKING. THANK GOD, I WAS NEXT TO EMERGENCY LINE. I ONLY GOT 30 SECOND TO GET OUT HIGH SPEED TRAFFIC ROAD.
Corrective Action:
WHEN I WAS DRIVING AT HIGHWAY, ALL THE SUDDEN SERVICE TRANSMISSION LIGHT ON AND TRANSMISSION METER WENT UP TO THE HIGHEST POINT, CAR STOPPED BY ITSELF. BESIDE STEERING, EVERYTHING ELSE STOPPED WORKING. THANK GOD, I WAS NEXT TO EMERGENCY LINE. I ONLY GOT 30 SECOND TO GET OUT HIGH SPEED TRAFFIC ROAD.
Additional Notes:
WHEN I WAS DRIVING AT HIGHWAY, ALL THE SUDDEN SERVICE TRANSMISSION LIGHT ON AND TRANSMISSION METER WENT UP TO THE HIGHEST POINT, CAR STOPPED BY ITSELF. BESIDE STEERING, EVERYTHING ELSE STOPPED WORKING. THANK GOD, I WAS NEXT TO EMERGENCY LINE. I ONLY GOT 30 SECOND TO GET OUT HIGH SPEED TRAFFIC ROAD.
Mfg Campaign: 11154841
Recall Date: Nov 29, 2018
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
WHEN I WAS DRIVING AT HIGHWAY, ALL THE SUDDEN SERVICE TRANSMISSION LIGHT ON AND TRANSMISSION METER WENT UP TO THE HIGHEST POINT, CAR STOPPED BY ITSELF. BESIDE STEERING, EVERYTHING ELSE STOPPED WORKING. THANK GOD, I WAS NEXT TO EMERGENCY LINE. I ONLY GOT 30 SECOND TO GET OUT HIGH SPEED TRAFFIC ROAD.
Corrective Action:
WHEN I WAS DRIVING AT HIGHWAY, ALL THE SUDDEN SERVICE TRANSMISSION LIGHT ON AND TRANSMISSION METER WENT UP TO THE HIGHEST POINT, CAR STOPPED BY ITSELF. BESIDE STEERING, EVERYTHING ELSE STOPPED WORKING. THANK GOD, I WAS NEXT TO EMERGENCY LINE. I ONLY GOT 30 SECOND TO GET OUT HIGH SPEED TRAFFIC ROAD.
Additional Notes:
WHEN I WAS DRIVING AT HIGHWAY, ALL THE SUDDEN SERVICE TRANSMISSION LIGHT ON AND TRANSMISSION METER WENT UP TO THE HIGHEST POINT, CAR STOPPED BY ITSELF. BESIDE STEERING, EVERYTHING ELSE STOPPED WORKING. THANK GOD, I WAS NEXT TO EMERGENCY LINE. I ONLY GOT 30 SECOND TO GET OUT HIGH SPEED TRAFFIC ROAD.
Mfg Campaign: 11154841
Recall Date: Nov 29, 2018
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
WHEN DRIVING IN THE MOUNTAINS OF WEST VIRGINIAN HAVING THE CRUISE CONTROL SET TO 70 EVERYTHING WORKS FINE UNTIL YOU COME TO A STEEP DOWN HILL GRADE. SUDDENLY I WOULD LOOK DOWN AND I WOULD BE DOING 90 MILES A HOUR AND THE ENGINE RPM IS OVER 5000. THIS HAPPENED 4 TIMES. 3 TIMES I WOULD JUST TOUCH THE BRAKE AND THE ENGINE RPM WOULD IMMEDIATELY GO DOWN TO AROUND 2000 RPM. ONE TIME I HADE TO STAND ON THE BRAKES FOR SEVERAL SECONDS UNTIL THE RPM WOULD GO DOWN. I ALMOST LOST CONTROL OF THE CAR ONE TIME. MY SON DROVE THROUGH THE MOUNTAINS ON OUR WAY TO THE EAST COAST AND I DROVE THROUGH THEM ON THE WAY HOME. HE TOLD ME THE SAME THING HAPPENED TO HIM SEVERAL TIMES. I HAVE HAD THE CAR FOR JUST OVER 2 YEARS AND THE CRUISE CONTROL WORKS FINE. THE ONLY TIME I HAVE PROBLEMS IS IN THE MOUNTAINS ON A DOWN HILL ROAD.
Corrective Action:
WHEN DRIVING IN THE MOUNTAINS OF WEST VIRGINIAN HAVING THE CRUISE CONTROL SET TO 70 EVERYTHING WORKS FINE UNTIL YOU COME TO A STEEP DOWN HILL GRADE. SUDDENLY I WOULD LOOK DOWN AND I WOULD BE DOING 90 MILES A HOUR AND THE ENGINE RPM IS OVER 5000. THIS HAPPENED 4 TIMES. 3 TIMES I WOULD JUST TOUCH THE BRAKE AND THE ENGINE RPM WOULD IMMEDIATELY GO DOWN TO AROUND 2000 RPM. ONE TIME I HADE TO STAND ON THE BRAKES FOR SEVERAL SECONDS UNTIL THE RPM WOULD GO DOWN. I ALMOST LOST CONTROL OF THE CAR ONE TIME. MY SON DROVE THROUGH THE MOUNTAINS ON OUR WAY TO THE EAST COAST AND I DROVE THROUGH THEM ON THE WAY HOME. HE TOLD ME THE SAME THING HAPPENED TO HIM SEVERAL TIMES. I HAVE HAD THE CAR FOR JUST OVER 2 YEARS AND THE CRUISE CONTROL WORKS FINE. THE ONLY TIME I HAVE PROBLEMS IS IN THE MOUNTAINS ON A DOWN HILL ROAD.
Additional Notes:
WHEN DRIVING IN THE MOUNTAINS OF WEST VIRGINIAN HAVING THE CRUISE CONTROL SET TO 70 EVERYTHING WORKS FINE UNTIL YOU COME TO A STEEP DOWN HILL GRADE. SUDDENLY I WOULD LOOK DOWN AND I WOULD BE DOING 90 MILES A HOUR AND THE ENGINE RPM IS OVER 5000. THIS HAPPENED 4 TIMES. 3 TIMES I WOULD JUST TOUCH THE BRAKE AND THE ENGINE RPM WOULD IMMEDIATELY GO DOWN TO AROUND 2000 RPM. ONE TIME I HADE TO STAND ON THE BRAKES FOR SEVERAL SECONDS UNTIL THE RPM WOULD GO DOWN. I ALMOST LOST CONTROL OF THE CAR ONE TIME. MY SON DROVE THROUGH THE MOUNTAINS ON OUR WAY TO THE EAST COAST AND I DROVE THROUGH THEM ON THE WAY HOME. HE TOLD ME THE SAME THING HAPPENED TO HIM SEVERAL TIMES. I HAVE HAD THE CAR FOR JUST OVER 2 YEARS AND THE CRUISE CONTROL WORKS FINE. THE ONLY TIME I HAVE PROBLEMS IS IN THE MOUNTAINS ON A DOWN HILL ROAD.
Mfg Campaign: 11153588
Recall Date: Nov 25, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
MY VEHICLE STALLS WHILE DRIVING; ON THE EXPRESSWAY, AFTER A CAR WASH, IN THE SCHOOL PARKING LOT. THIS IS VERY DANGEROUS!! IT HAPPENED 3 TIMES DURING RUSH HOUR TRAFFIC ON A FRIDAY NIGHT. ONLINE COMPLAINTS ARE PLENTIFUL...THIS NEEDS TO BE ADDRESSED, SOMEONE IS GOING TO BE SERIOUSLY HURT!! CURRENTLY AT THE SHOP, THEY CANNOT FIGURE OUT WHAT THE ISSUE IS. THIS HAS HAPPENED ON NUMEROUS OCCASIONS.
Corrective Action:
MY VEHICLE STALLS WHILE DRIVING; ON THE EXPRESSWAY, AFTER A CAR WASH, IN THE SCHOOL PARKING LOT. THIS IS VERY DANGEROUS!! IT HAPPENED 3 TIMES DURING RUSH HOUR TRAFFIC ON A FRIDAY NIGHT. ONLINE COMPLAINTS ARE PLENTIFUL...THIS NEEDS TO BE ADDRESSED, SOMEONE IS GOING TO BE SERIOUSLY HURT!! CURRENTLY AT THE SHOP, THEY CANNOT FIGURE OUT WHAT THE ISSUE IS. THIS HAS HAPPENED ON NUMEROUS OCCASIONS.
Additional Notes:
MY VEHICLE STALLS WHILE DRIVING; ON THE EXPRESSWAY, AFTER A CAR WASH, IN THE SCHOOL PARKING LOT. THIS IS VERY DANGEROUS!! IT HAPPENED 3 TIMES DURING RUSH HOUR TRAFFIC ON A FRIDAY NIGHT. ONLINE COMPLAINTS ARE PLENTIFUL...THIS NEEDS TO BE ADDRESSED, SOMEONE IS GOING TO BE SERIOUSLY HURT!! CURRENTLY AT THE SHOP, THEY CANNOT FIGURE OUT WHAT THE ISSUE IS. THIS HAS HAPPENED ON NUMEROUS OCCASIONS.
Mfg Campaign: 11152938
Recall Date: Nov 20, 2018
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
Recent Articles
Jeep Grand Cherokee Head Restraint Problem
Chrysler (FCA US, LLC) has announced a safety issue affecting certain 2023–2024 Jeep Grand Ch ...
Aug 1, 2025