Complaints & Recalls
Official Safety Recalls - Important!
15 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 49A
Recall Date: May 11, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2017 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power or loss of park function.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 45A
Recall Date: Apr 27, 2023
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W47
Recall Date: Jun 11, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S63
Recall Date: Aug 10, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Jeep Cherokee vehicles manufactured September 30, 2015, to October 2, 2015. The left halfshaft may have been incorrectly manufactured causing it to fracture without warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S38
Recall Date: May 11, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Jeep Cherokee vehicles manufactured October 3, 2015, to March 22, 2016. The right halfshaft may have been incorrectly manufactured causing it to fracture without warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S39
Recall Date: May 11, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Cherokee vehicles manufactured February 18, 2015, to September 10, 2015 and equipped with the power liftgate option. In the affected vehicles, water may leak into the Power Liftgate Control Module and result in a high resistance short circuit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R67
Recall Date: Dec 9, 2015
Consumer Complaints
1.9K ComplaintsChrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
THE RPM'S ON THIS TRANSMISSION IN THIS VEHICLE GO UP VERY HIGH BUT THE TRANSMISSION DOES NOT SHIFT INTO GEAR. THE VEHICLE SPUTTERS AND SLOWS ON THE OPEN ROAD. THE ENGINE DOES RUN ON ALL CYLINDERS. THE ENGINE HAS NO POWER. THIS CREATES A SAFETY RISK ON A HIGHWAY. ALSO THE DIFFERENTIAL LOCKS UP WHEN YOU HAVE TO HIT THE BRAKES AND THREE REAR OF THE CAR LOCKS UP AND SKIDS LEFT OF CENTER. PARTY'S OF THE SUSPENSION HAVE BROKEN FOR NO APPARENT REASON. THE LEFT REAR CONTROL ARM BROKE FOR NO APPARENT REASON. I HAVE BEEN INFORMED BY A JEEP DEALERSHIP THAT THIS VEHICLE IS UNSAFE TO DRIVE. I HAVE FILED COMPLAINTS WITH CHRYSLER ON THREE OCCASIONS INFORMING THEM OF THE NUMEROUS ISSUES WITH THIS VEHICLE. I WAS ADVISED TO GET A DIAGNOSTIC TEST DONE AND THEY WOULD WORK WITH ME TO BUY THIS CAR BACK. I DID AS REQUESTED AND NOW BEING INFORMED I WILL PROBABLY HAVE TO GO TO ARBITRATION. THREE TIMES NOW WHEN I APPLIED THE BRAKES HARD ON A HIGHWAY THE EAST LOCKED UP AND THE LEFT REAR OF MY CAR SKIDDED AND I HAD NO CONTROL. I NEARLY HIT A RETAINING WALL. I HAVE A VEHICLE THAT THE DEALERSHIP HAS DEEMED UNSAFE TO DRIVE.
Corrective Action:
THE RPM'S ON THIS TRANSMISSION IN THIS VEHICLE GO UP VERY HIGH BUT THE TRANSMISSION DOES NOT SHIFT INTO GEAR. THE VEHICLE SPUTTERS AND SLOWS ON THE OPEN ROAD. THE ENGINE DOES RUN ON ALL CYLINDERS. THE ENGINE HAS NO POWER. THIS CREATES A SAFETY RISK ON A HIGHWAY. ALSO THE DIFFERENTIAL LOCKS UP WHEN YOU HAVE TO HIT THE BRAKES AND THREE REAR OF THE CAR LOCKS UP AND SKIDS LEFT OF CENTER. PARTY'S OF THE SUSPENSION HAVE BROKEN FOR NO APPARENT REASON. THE LEFT REAR CONTROL ARM BROKE FOR NO APPARENT REASON. I HAVE BEEN INFORMED BY A JEEP DEALERSHIP THAT THIS VEHICLE IS UNSAFE TO DRIVE. I HAVE FILED COMPLAINTS WITH CHRYSLER ON THREE OCCASIONS INFORMING THEM OF THE NUMEROUS ISSUES WITH THIS VEHICLE. I WAS ADVISED TO GET A DIAGNOSTIC TEST DONE AND THEY WOULD WORK WITH ME TO BUY THIS CAR BACK. I DID AS REQUESTED AND NOW BEING INFORMED I WILL PROBABLY HAVE TO GO TO ARBITRATION. THREE TIMES NOW WHEN I APPLIED THE BRAKES HARD ON A HIGHWAY THE EAST LOCKED UP AND THE LEFT REAR OF MY CAR SKIDDED AND I HAD NO CONTROL. I NEARLY HIT A RETAINING WALL. I HAVE A VEHICLE THAT THE DEALERSHIP HAS DEEMED UNSAFE TO DRIVE.
Additional Notes:
THE RPM'S ON THIS TRANSMISSION IN THIS VEHICLE GO UP VERY HIGH BUT THE TRANSMISSION DOES NOT SHIFT INTO GEAR. THE VEHICLE SPUTTERS AND SLOWS ON THE OPEN ROAD. THE ENGINE DOES RUN ON ALL CYLINDERS. THE ENGINE HAS NO POWER. THIS CREATES A SAFETY RISK ON A HIGHWAY. ALSO THE DIFFERENTIAL LOCKS UP WHEN YOU HAVE TO HIT THE BRAKES AND THREE REAR OF THE CAR LOCKS UP AND SKIDS LEFT OF CENTER. PARTY'S OF THE SUSPENSION HAVE BROKEN FOR NO APPARENT REASON. THE LEFT REAR CONTROL ARM BROKE FOR NO APPARENT REASON. I HAVE BEEN INFORMED BY A JEEP DEALERSHIP THAT THIS VEHICLE IS UNSAFE TO DRIVE. I HAVE FILED COMPLAINTS WITH CHRYSLER ON THREE OCCASIONS INFORMING THEM OF THE NUMEROUS ISSUES WITH THIS VEHICLE. I WAS ADVISED TO GET A DIAGNOSTIC TEST DONE AND THEY WOULD WORK WITH ME TO BUY THIS CAR BACK. I DID AS REQUESTED AND NOW BEING INFORMED I WILL PROBABLY HAVE TO GO TO ARBITRATION. THREE TIMES NOW WHEN I APPLIED THE BRAKES HARD ON A HIGHWAY THE EAST LOCKED UP AND THE LEFT REAR OF MY CAR SKIDDED AND I HAD NO CONTROL. I NEARLY HIT A RETAINING WALL. I HAVE A VEHICLE THAT THE DEALERSHIP HAS DEEMED UNSAFE TO DRIVE.
Mfg Campaign: 11166164
Recall Date: Jan 9, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
THE RPM'S ON THIS TRANSMISSION IN THIS VEHICLE GO UP VERY HIGH BUT THE TRANSMISSION DOES NOT SHIFT INTO GEAR. THE VEHICLE SPUTTERS AND SLOWS ON THE OPEN ROAD. THE ENGINE DOES RUN ON ALL CYLINDERS. THE ENGINE HAS NO POWER. THIS CREATES A SAFETY RISK ON A HIGHWAY. ALSO THE DIFFERENTIAL LOCKS UP WHEN YOU HAVE TO HIT THE BRAKES AND THREE REAR OF THE CAR LOCKS UP AND SKIDS LEFT OF CENTER. PARTY'S OF THE SUSPENSION HAVE BROKEN FOR NO APPARENT REASON. THE LEFT REAR CONTROL ARM BROKE FOR NO APPARENT REASON. I HAVE BEEN INFORMED BY A JEEP DEALERSHIP THAT THIS VEHICLE IS UNSAFE TO DRIVE. I HAVE FILED COMPLAINTS WITH CHRYSLER ON THREE OCCASIONS INFORMING THEM OF THE NUMEROUS ISSUES WITH THIS VEHICLE. I WAS ADVISED TO GET A DIAGNOSTIC TEST DONE AND THEY WOULD WORK WITH ME TO BUY THIS CAR BACK. I DID AS REQUESTED AND NOW BEING INFORMED I WILL PROBABLY HAVE TO GO TO ARBITRATION. THREE TIMES NOW WHEN I APPLIED THE BRAKES HARD ON A HIGHWAY THE EAST LOCKED UP AND THE LEFT REAR OF MY CAR SKIDDED AND I HAD NO CONTROL. I NEARLY HIT A RETAINING WALL. I HAVE A VEHICLE THAT THE DEALERSHIP HAS DEEMED UNSAFE TO DRIVE.
Corrective Action:
THE RPM'S ON THIS TRANSMISSION IN THIS VEHICLE GO UP VERY HIGH BUT THE TRANSMISSION DOES NOT SHIFT INTO GEAR. THE VEHICLE SPUTTERS AND SLOWS ON THE OPEN ROAD. THE ENGINE DOES RUN ON ALL CYLINDERS. THE ENGINE HAS NO POWER. THIS CREATES A SAFETY RISK ON A HIGHWAY. ALSO THE DIFFERENTIAL LOCKS UP WHEN YOU HAVE TO HIT THE BRAKES AND THREE REAR OF THE CAR LOCKS UP AND SKIDS LEFT OF CENTER. PARTY'S OF THE SUSPENSION HAVE BROKEN FOR NO APPARENT REASON. THE LEFT REAR CONTROL ARM BROKE FOR NO APPARENT REASON. I HAVE BEEN INFORMED BY A JEEP DEALERSHIP THAT THIS VEHICLE IS UNSAFE TO DRIVE. I HAVE FILED COMPLAINTS WITH CHRYSLER ON THREE OCCASIONS INFORMING THEM OF THE NUMEROUS ISSUES WITH THIS VEHICLE. I WAS ADVISED TO GET A DIAGNOSTIC TEST DONE AND THEY WOULD WORK WITH ME TO BUY THIS CAR BACK. I DID AS REQUESTED AND NOW BEING INFORMED I WILL PROBABLY HAVE TO GO TO ARBITRATION. THREE TIMES NOW WHEN I APPLIED THE BRAKES HARD ON A HIGHWAY THE EAST LOCKED UP AND THE LEFT REAR OF MY CAR SKIDDED AND I HAD NO CONTROL. I NEARLY HIT A RETAINING WALL. I HAVE A VEHICLE THAT THE DEALERSHIP HAS DEEMED UNSAFE TO DRIVE.
Additional Notes:
THE RPM'S ON THIS TRANSMISSION IN THIS VEHICLE GO UP VERY HIGH BUT THE TRANSMISSION DOES NOT SHIFT INTO GEAR. THE VEHICLE SPUTTERS AND SLOWS ON THE OPEN ROAD. THE ENGINE DOES RUN ON ALL CYLINDERS. THE ENGINE HAS NO POWER. THIS CREATES A SAFETY RISK ON A HIGHWAY. ALSO THE DIFFERENTIAL LOCKS UP WHEN YOU HAVE TO HIT THE BRAKES AND THREE REAR OF THE CAR LOCKS UP AND SKIDS LEFT OF CENTER. PARTY'S OF THE SUSPENSION HAVE BROKEN FOR NO APPARENT REASON. THE LEFT REAR CONTROL ARM BROKE FOR NO APPARENT REASON. I HAVE BEEN INFORMED BY A JEEP DEALERSHIP THAT THIS VEHICLE IS UNSAFE TO DRIVE. I HAVE FILED COMPLAINTS WITH CHRYSLER ON THREE OCCASIONS INFORMING THEM OF THE NUMEROUS ISSUES WITH THIS VEHICLE. I WAS ADVISED TO GET A DIAGNOSTIC TEST DONE AND THEY WOULD WORK WITH ME TO BUY THIS CAR BACK. I DID AS REQUESTED AND NOW BEING INFORMED I WILL PROBABLY HAVE TO GO TO ARBITRATION. THREE TIMES NOW WHEN I APPLIED THE BRAKES HARD ON A HIGHWAY THE EAST LOCKED UP AND THE LEFT REAR OF MY CAR SKIDDED AND I HAD NO CONTROL. I NEARLY HIT A RETAINING WALL. I HAVE A VEHICLE THAT THE DEALERSHIP HAS DEEMED UNSAFE TO DRIVE.
Mfg Campaign: 11166164
Recall Date: Jan 9, 2019
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
THE RPM'S ON THIS TRANSMISSION IN THIS VEHICLE GO UP VERY HIGH BUT THE TRANSMISSION DOES NOT SHIFT INTO GEAR. THE VEHICLE SPUTTERS AND SLOWS ON THE OPEN ROAD. THE ENGINE DOES RUN ON ALL CYLINDERS. THE ENGINE HAS NO POWER. THIS CREATES A SAFETY RISK ON A HIGHWAY. ALSO THE DIFFERENTIAL LOCKS UP WHEN YOU HAVE TO HIT THE BRAKES AND THREE REAR OF THE CAR LOCKS UP AND SKIDS LEFT OF CENTER. PARTY'S OF THE SUSPENSION HAVE BROKEN FOR NO APPARENT REASON. THE LEFT REAR CONTROL ARM BROKE FOR NO APPARENT REASON. I HAVE BEEN INFORMED BY A JEEP DEALERSHIP THAT THIS VEHICLE IS UNSAFE TO DRIVE. I HAVE FILED COMPLAINTS WITH CHRYSLER ON THREE OCCASIONS INFORMING THEM OF THE NUMEROUS ISSUES WITH THIS VEHICLE. I WAS ADVISED TO GET A DIAGNOSTIC TEST DONE AND THEY WOULD WORK WITH ME TO BUY THIS CAR BACK. I DID AS REQUESTED AND NOW BEING INFORMED I WILL PROBABLY HAVE TO GO TO ARBITRATION. THREE TIMES NOW WHEN I APPLIED THE BRAKES HARD ON A HIGHWAY THE EAST LOCKED UP AND THE LEFT REAR OF MY CAR SKIDDED AND I HAD NO CONTROL. I NEARLY HIT A RETAINING WALL. I HAVE A VEHICLE THAT THE DEALERSHIP HAS DEEMED UNSAFE TO DRIVE.
Corrective Action:
THE RPM'S ON THIS TRANSMISSION IN THIS VEHICLE GO UP VERY HIGH BUT THE TRANSMISSION DOES NOT SHIFT INTO GEAR. THE VEHICLE SPUTTERS AND SLOWS ON THE OPEN ROAD. THE ENGINE DOES RUN ON ALL CYLINDERS. THE ENGINE HAS NO POWER. THIS CREATES A SAFETY RISK ON A HIGHWAY. ALSO THE DIFFERENTIAL LOCKS UP WHEN YOU HAVE TO HIT THE BRAKES AND THREE REAR OF THE CAR LOCKS UP AND SKIDS LEFT OF CENTER. PARTY'S OF THE SUSPENSION HAVE BROKEN FOR NO APPARENT REASON. THE LEFT REAR CONTROL ARM BROKE FOR NO APPARENT REASON. I HAVE BEEN INFORMED BY A JEEP DEALERSHIP THAT THIS VEHICLE IS UNSAFE TO DRIVE. I HAVE FILED COMPLAINTS WITH CHRYSLER ON THREE OCCASIONS INFORMING THEM OF THE NUMEROUS ISSUES WITH THIS VEHICLE. I WAS ADVISED TO GET A DIAGNOSTIC TEST DONE AND THEY WOULD WORK WITH ME TO BUY THIS CAR BACK. I DID AS REQUESTED AND NOW BEING INFORMED I WILL PROBABLY HAVE TO GO TO ARBITRATION. THREE TIMES NOW WHEN I APPLIED THE BRAKES HARD ON A HIGHWAY THE EAST LOCKED UP AND THE LEFT REAR OF MY CAR SKIDDED AND I HAD NO CONTROL. I NEARLY HIT A RETAINING WALL. I HAVE A VEHICLE THAT THE DEALERSHIP HAS DEEMED UNSAFE TO DRIVE.
Additional Notes:
THE RPM'S ON THIS TRANSMISSION IN THIS VEHICLE GO UP VERY HIGH BUT THE TRANSMISSION DOES NOT SHIFT INTO GEAR. THE VEHICLE SPUTTERS AND SLOWS ON THE OPEN ROAD. THE ENGINE DOES RUN ON ALL CYLINDERS. THE ENGINE HAS NO POWER. THIS CREATES A SAFETY RISK ON A HIGHWAY. ALSO THE DIFFERENTIAL LOCKS UP WHEN YOU HAVE TO HIT THE BRAKES AND THREE REAR OF THE CAR LOCKS UP AND SKIDS LEFT OF CENTER. PARTY'S OF THE SUSPENSION HAVE BROKEN FOR NO APPARENT REASON. THE LEFT REAR CONTROL ARM BROKE FOR NO APPARENT REASON. I HAVE BEEN INFORMED BY A JEEP DEALERSHIP THAT THIS VEHICLE IS UNSAFE TO DRIVE. I HAVE FILED COMPLAINTS WITH CHRYSLER ON THREE OCCASIONS INFORMING THEM OF THE NUMEROUS ISSUES WITH THIS VEHICLE. I WAS ADVISED TO GET A DIAGNOSTIC TEST DONE AND THEY WOULD WORK WITH ME TO BUY THIS CAR BACK. I DID AS REQUESTED AND NOW BEING INFORMED I WILL PROBABLY HAVE TO GO TO ARBITRATION. THREE TIMES NOW WHEN I APPLIED THE BRAKES HARD ON A HIGHWAY THE EAST LOCKED UP AND THE LEFT REAR OF MY CAR SKIDDED AND I HAD NO CONTROL. I NEARLY HIT A RETAINING WALL. I HAVE A VEHICLE THAT THE DEALERSHIP HAS DEEMED UNSAFE TO DRIVE.
Mfg Campaign: 11166164
Recall Date: Jan 9, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
BOUGHT THE CAR 10/3/2018 WITH A FRESH OIL CHANGE, 12/18/2018 CAR SHUT OFF ON HUSBAND WHILE DRIVING WITH KIDS IN THE CAR (THE ENGINE DIED, STEERING LOCKED UP, THE BATTERY LIGHT FLASHED AND AN ERROR POPPED UP THAT SAID TO PUT THE TRANSMISSION IN PARK AND SELECT THE DESIRED GEAR) NO OIL LIGHT EVER CAME ON TO WARN LOW OIL 12/20/2018 CAR SHUT OFF TWICE WHILE DRIVING, CHECK ENGINE LIGHT CAME ON WENT TO DEALER AND OIL CHANGE WAS COMPLETED, LESS THAN 4K MILES DRIVEN AND THERE WAS ONLY QUART OF OIL LEFT IN ENGINE (5 QT BURNED) 12/21/2018 CALLED DEALER BECAUSE CAR SKIPPED, WAS TOLD NORMAL DUE TO AIR GETTING INTO ENGINE CAUSING A MISFIRE SHOULD BE FINE NOW 1/7/2019 CAR SPUTTERED TWICE WHILE DRIVING, FELT LIKE IT SHUT OFF BROUGHT CAR TO DEALER AND THE CAR WAS LOW BY 1 QUARTS OF OIL STARTED OIL CONSUMPTION TESTING. WHEN CAR STALLS OUT IT IS WHILE YOU ARE DRIVING AND HAPPENS WITHOUT WARNING, I WAS IN THE MIDDLE OF AN INTERSECTION THE FIRST TIME IT HAPPENED TO ME. I COULD HAVE BEEN KILLED TO "SAVE THEIR ENGINE"
Corrective Action:
BOUGHT THE CAR 10/3/2018 WITH A FRESH OIL CHANGE, 12/18/2018 CAR SHUT OFF ON HUSBAND WHILE DRIVING WITH KIDS IN THE CAR (THE ENGINE DIED, STEERING LOCKED UP, THE BATTERY LIGHT FLASHED AND AN ERROR POPPED UP THAT SAID TO PUT THE TRANSMISSION IN PARK AND SELECT THE DESIRED GEAR) NO OIL LIGHT EVER CAME ON TO WARN LOW OIL 12/20/2018 CAR SHUT OFF TWICE WHILE DRIVING, CHECK ENGINE LIGHT CAME ON WENT TO DEALER AND OIL CHANGE WAS COMPLETED, LESS THAN 4K MILES DRIVEN AND THERE WAS ONLY QUART OF OIL LEFT IN ENGINE (5 QT BURNED) 12/21/2018 CALLED DEALER BECAUSE CAR SKIPPED, WAS TOLD NORMAL DUE TO AIR GETTING INTO ENGINE CAUSING A MISFIRE SHOULD BE FINE NOW 1/7/2019 CAR SPUTTERED TWICE WHILE DRIVING, FELT LIKE IT SHUT OFF BROUGHT CAR TO DEALER AND THE CAR WAS LOW BY 1 QUARTS OF OIL STARTED OIL CONSUMPTION TESTING. WHEN CAR STALLS OUT IT IS WHILE YOU ARE DRIVING AND HAPPENS WITHOUT WARNING, I WAS IN THE MIDDLE OF AN INTERSECTION THE FIRST TIME IT HAPPENED TO ME. I COULD HAVE BEEN KILLED TO "SAVE THEIR ENGINE"
Additional Notes:
BOUGHT THE CAR 10/3/2018 WITH A FRESH OIL CHANGE, 12/18/2018 CAR SHUT OFF ON HUSBAND WHILE DRIVING WITH KIDS IN THE CAR (THE ENGINE DIED, STEERING LOCKED UP, THE BATTERY LIGHT FLASHED AND AN ERROR POPPED UP THAT SAID TO PUT THE TRANSMISSION IN PARK AND SELECT THE DESIRED GEAR) NO OIL LIGHT EVER CAME ON TO WARN LOW OIL 12/20/2018 CAR SHUT OFF TWICE WHILE DRIVING, CHECK ENGINE LIGHT CAME ON WENT TO DEALER AND OIL CHANGE WAS COMPLETED, LESS THAN 4K MILES DRIVEN AND THERE WAS ONLY QUART OF OIL LEFT IN ENGINE (5 QT BURNED) 12/21/2018 CALLED DEALER BECAUSE CAR SKIPPED, WAS TOLD NORMAL DUE TO AIR GETTING INTO ENGINE CAUSING A MISFIRE SHOULD BE FINE NOW 1/7/2019 CAR SPUTTERED TWICE WHILE DRIVING, FELT LIKE IT SHUT OFF BROUGHT CAR TO DEALER AND THE CAR WAS LOW BY 1 QUARTS OF OIL STARTED OIL CONSUMPTION TESTING. WHEN CAR STALLS OUT IT IS WHILE YOU ARE DRIVING AND HAPPENS WITHOUT WARNING, I WAS IN THE MIDDLE OF AN INTERSECTION THE FIRST TIME IT HAPPENED TO ME. I COULD HAVE BEEN KILLED TO "SAVE THEIR ENGINE"
Mfg Campaign: 11165095
Recall Date: Jan 8, 2019
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WATER LEAKED INTO THE VEHICLE AND THE FRONT AND REAR FLOORS WERE CONSTANTLY WET. THE CONTACT ASSUMED THE WATER WAS DUE TO LEAVING THE WINDOWS OPEN AFTER A RAINY WEEKEND; HOWEVER, THE FAILURE OCCURRED EVEN WHEN THE WINDOWS WERE CLOSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MERIDIAN CHRYSLER (1210 39 N, MERIDIAN, MS 39301, 833-253-1910) AND WAS CURRENTLY BEING DIAGNOSED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 54,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WATER LEAKED INTO THE VEHICLE AND THE FRONT AND REAR FLOORS WERE CONSTANTLY WET. THE CONTACT ASSUMED THE WATER WAS DUE TO LEAVING THE WINDOWS OPEN AFTER A RAINY WEEKEND; HOWEVER, THE FAILURE OCCURRED EVEN WHEN THE WINDOWS WERE CLOSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MERIDIAN CHRYSLER (1210 39 N, MERIDIAN, MS 39301, 833-253-1910) AND WAS CURRENTLY BEING DIAGNOSED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 54,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WATER LEAKED INTO THE VEHICLE AND THE FRONT AND REAR FLOORS WERE CONSTANTLY WET. THE CONTACT ASSUMED THE WATER WAS DUE TO LEAVING THE WINDOWS OPEN AFTER A RAINY WEEKEND; HOWEVER, THE FAILURE OCCURRED EVEN WHEN THE WINDOWS WERE CLOSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MERIDIAN CHRYSLER (1210 39 N, MERIDIAN, MS 39301, 833-253-1910) AND WAS CURRENTLY BEING DIAGNOSED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 54,000.
Mfg Campaign: 11165145
Recall Date: Jan 8, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I HAVE A 2016 JEEP CHEROKEE SPORT. MY CHECK ENGINE LIGHT CAME ON. I WAS TOLD THERE WAS A THERMOSTAT ISSUE. MY TOTAL REPAIR COST FOR THIS ONE PROBLEM WAS $866.06 AT THE PARAMUS NJ DEALER. I'M EXTREMELY DISAPPOINTED THAT I HAD SUCH AN EXPENSIVE REPAIR WHEN MY CAR IS 2016 AND I HAVE LESS THAN 50,000 MILES. I'M ALSO DISAPPOINTED THAT I WAS TOLD ONLY DEALERS CAN UPDATE THE COMPUTER ON MY VEHICLE. I HAVE HEARD OF SEVERAL JEEP OWNERS COMPLAINING OF SENSOR ISSUES NOTING REPAIR WORK WASN'T NECESSARY. ALSO, WITH THE CHECK ENGINE LIGHT ON MY AUTO START DID NOT WORK.
Corrective Action:
I HAVE A 2016 JEEP CHEROKEE SPORT. MY CHECK ENGINE LIGHT CAME ON. I WAS TOLD THERE WAS A THERMOSTAT ISSUE. MY TOTAL REPAIR COST FOR THIS ONE PROBLEM WAS $866.06 AT THE PARAMUS NJ DEALER. I'M EXTREMELY DISAPPOINTED THAT I HAD SUCH AN EXPENSIVE REPAIR WHEN MY CAR IS 2016 AND I HAVE LESS THAN 50,000 MILES. I'M ALSO DISAPPOINTED THAT I WAS TOLD ONLY DEALERS CAN UPDATE THE COMPUTER ON MY VEHICLE. I HAVE HEARD OF SEVERAL JEEP OWNERS COMPLAINING OF SENSOR ISSUES NOTING REPAIR WORK WASN'T NECESSARY. ALSO, WITH THE CHECK ENGINE LIGHT ON MY AUTO START DID NOT WORK.
Additional Notes:
I HAVE A 2016 JEEP CHEROKEE SPORT. MY CHECK ENGINE LIGHT CAME ON. I WAS TOLD THERE WAS A THERMOSTAT ISSUE. MY TOTAL REPAIR COST FOR THIS ONE PROBLEM WAS $866.06 AT THE PARAMUS NJ DEALER. I'M EXTREMELY DISAPPOINTED THAT I HAD SUCH AN EXPENSIVE REPAIR WHEN MY CAR IS 2016 AND I HAVE LESS THAN 50,000 MILES. I'M ALSO DISAPPOINTED THAT I WAS TOLD ONLY DEALERS CAN UPDATE THE COMPUTER ON MY VEHICLE. I HAVE HEARD OF SEVERAL JEEP OWNERS COMPLAINING OF SENSOR ISSUES NOTING REPAIR WORK WASN'T NECESSARY. ALSO, WITH THE CHECK ENGINE LIGHT ON MY AUTO START DID NOT WORK.
Mfg Campaign: 11165854
Recall Date: Jan 8, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I HAVE A 2016 JEEP CHEROKEE SPORT. MY CHECK ENGINE LIGHT CAME ON. I WAS TOLD THERE WAS A THERMOSTAT ISSUE. MY TOTAL REPAIR COST FOR THIS ONE PROBLEM WAS $866.06 AT THE PARAMUS NJ DEALER. I'M EXTREMELY DISAPPOINTED THAT I HAD SUCH AN EXPENSIVE REPAIR WHEN MY CAR IS 2016 AND I HAVE LESS THAN 50,000 MILES. I'M ALSO DISAPPOINTED THAT I WAS TOLD ONLY DEALERS CAN UPDATE THE COMPUTER ON MY VEHICLE. I HAVE HEARD OF SEVERAL JEEP OWNERS COMPLAINING OF SENSOR ISSUES NOTING REPAIR WORK WASN'T NECESSARY. ALSO, WITH THE CHECK ENGINE LIGHT ON MY AUTO START DID NOT WORK.
Corrective Action:
I HAVE A 2016 JEEP CHEROKEE SPORT. MY CHECK ENGINE LIGHT CAME ON. I WAS TOLD THERE WAS A THERMOSTAT ISSUE. MY TOTAL REPAIR COST FOR THIS ONE PROBLEM WAS $866.06 AT THE PARAMUS NJ DEALER. I'M EXTREMELY DISAPPOINTED THAT I HAD SUCH AN EXPENSIVE REPAIR WHEN MY CAR IS 2016 AND I HAVE LESS THAN 50,000 MILES. I'M ALSO DISAPPOINTED THAT I WAS TOLD ONLY DEALERS CAN UPDATE THE COMPUTER ON MY VEHICLE. I HAVE HEARD OF SEVERAL JEEP OWNERS COMPLAINING OF SENSOR ISSUES NOTING REPAIR WORK WASN'T NECESSARY. ALSO, WITH THE CHECK ENGINE LIGHT ON MY AUTO START DID NOT WORK.
Additional Notes:
I HAVE A 2016 JEEP CHEROKEE SPORT. MY CHECK ENGINE LIGHT CAME ON. I WAS TOLD THERE WAS A THERMOSTAT ISSUE. MY TOTAL REPAIR COST FOR THIS ONE PROBLEM WAS $866.06 AT THE PARAMUS NJ DEALER. I'M EXTREMELY DISAPPOINTED THAT I HAD SUCH AN EXPENSIVE REPAIR WHEN MY CAR IS 2016 AND I HAVE LESS THAN 50,000 MILES. I'M ALSO DISAPPOINTED THAT I WAS TOLD ONLY DEALERS CAN UPDATE THE COMPUTER ON MY VEHICLE. I HAVE HEARD OF SEVERAL JEEP OWNERS COMPLAINING OF SENSOR ISSUES NOTING REPAIR WORK WASN'T NECESSARY. ALSO, WITH THE CHECK ENGINE LIGHT ON MY AUTO START DID NOT WORK.
Mfg Campaign: 11165854
Recall Date: Jan 8, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
MY JEEP KEEPS BREAKING DOWN WHILE THE VEHICLE IS IN MOTION AND I HAVE ALMOST BEEN IN SEVERAL WRECKS BECAUSE OF IT. I HAVE NOW DONE MY OWN RESEARCH ON THIS ISSUE GOING ON WITH CARS THAT HAVE MY SAME YEAR MAKE AND MODEL AND HAVE BEEN EXPERIENCE THE SAME EXACT ISSUES AS I AM ALL OVER THE US. I HAVE BEEN SPEAKING WITH SOME OF THESE PEOPLE WHO WERE WRITING THESE COMMENTS ON THE JEEP WEBSITE AND THEY HAVE ALL SAID THEY ARE NOT DEPENDABLE AND HIGHLY UNSAFE AS THEY HAVE ALSO ALMOST GOT INTO WRECKS BECAUSE OF IT. AT THIS POINT ITS ONLY A MATTER OF TIME BEFORE SOMEONE IS GETS HURT DUE TO THE VEHICLE SHUTTING DOWN WHILE IN MOTION OR WORSE, DEATH. SOMETHING MUST BE DONE TO STOP THE SALE OF THIS UNSAFE VEHICLE. I AM STUNNED NOTHING HAS YET TO BE DONE ABOUT THIS. MY CAR HAS NOW BEEN IN THE SHOP SINCE I BOUGHT IT AND NO ONE CAN FIGURE OUT WHAT IS WRONG WITH IT. I HAVE HAD TO TAKE IT BACK 3 TIMES AND THE ISSUE IS NOT GETTING FIXED. NOW, I'M TOLD THAT THEY ARE HAVING TO OPEN SOME "STAR" THING - WHICH HAS SOMETHING TO DO WITH ASKING THE MANUFACTURE IF THESE ISSUES ARE COMMON AND WHAT TO DO TO FIX THEM. THIS IS RIDICULOUS THAT I HAVE BEEN PUT THROUGH HELL AND THEY DON'T EVEN KNOW IF THE CAR CAN BE FIXED. AS OF RIGHT NOW THE CAR IS COMPLETELY BROKEN DOWN AND NO ONE KNOWS HOW TO FIX IT. ALL THESE OTHER PEOPLE ARE HAVING THE SAME ISSUE WITH THE DEALERSHIPS NOT BEING ABLE TO FIGURE OUT WHAT IS WRONG SO THEY JUST GIVE THE BROKEN CAR BACK TO THE OWNER AND IT GOES BACK ON THE ROAD. I AM TELLING YALL THIS IS VERY UNSAFE. *DT CONSUMER STATED CAR IS FIXED.*JB
Corrective Action:
MY JEEP KEEPS BREAKING DOWN WHILE THE VEHICLE IS IN MOTION AND I HAVE ALMOST BEEN IN SEVERAL WRECKS BECAUSE OF IT. I HAVE NOW DONE MY OWN RESEARCH ON THIS ISSUE GOING ON WITH CARS THAT HAVE MY SAME YEAR MAKE AND MODEL AND HAVE BEEN EXPERIENCE THE SAME EXACT ISSUES AS I AM ALL OVER THE US. I HAVE BEEN SPEAKING WITH SOME OF THESE PEOPLE WHO WERE WRITING THESE COMMENTS ON THE JEEP WEBSITE AND THEY HAVE ALL SAID THEY ARE NOT DEPENDABLE AND HIGHLY UNSAFE AS THEY HAVE ALSO ALMOST GOT INTO WRECKS BECAUSE OF IT. AT THIS POINT ITS ONLY A MATTER OF TIME BEFORE SOMEONE IS GETS HURT DUE TO THE VEHICLE SHUTTING DOWN WHILE IN MOTION OR WORSE, DEATH. SOMETHING MUST BE DONE TO STOP THE SALE OF THIS UNSAFE VEHICLE. I AM STUNNED NOTHING HAS YET TO BE DONE ABOUT THIS. MY CAR HAS NOW BEEN IN THE SHOP SINCE I BOUGHT IT AND NO ONE CAN FIGURE OUT WHAT IS WRONG WITH IT. I HAVE HAD TO TAKE IT BACK 3 TIMES AND THE ISSUE IS NOT GETTING FIXED. NOW, I'M TOLD THAT THEY ARE HAVING TO OPEN SOME "STAR" THING - WHICH HAS SOMETHING TO DO WITH ASKING THE MANUFACTURE IF THESE ISSUES ARE COMMON AND WHAT TO DO TO FIX THEM. THIS IS RIDICULOUS THAT I HAVE BEEN PUT THROUGH HELL AND THEY DON'T EVEN KNOW IF THE CAR CAN BE FIXED. AS OF RIGHT NOW THE CAR IS COMPLETELY BROKEN DOWN AND NO ONE KNOWS HOW TO FIX IT. ALL THESE OTHER PEOPLE ARE HAVING THE SAME ISSUE WITH THE DEALERSHIPS NOT BEING ABLE TO FIGURE OUT WHAT IS WRONG SO THEY JUST GIVE THE BROKEN CAR BACK TO THE OWNER AND IT GOES BACK ON THE ROAD. I AM TELLING YALL THIS IS VERY UNSAFE. *DT CONSUMER STATED CAR IS FIXED.*JB
Additional Notes:
MY JEEP KEEPS BREAKING DOWN WHILE THE VEHICLE IS IN MOTION AND I HAVE ALMOST BEEN IN SEVERAL WRECKS BECAUSE OF IT. I HAVE NOW DONE MY OWN RESEARCH ON THIS ISSUE GOING ON WITH CARS THAT HAVE MY SAME YEAR MAKE AND MODEL AND HAVE BEEN EXPERIENCE THE SAME EXACT ISSUES AS I AM ALL OVER THE US. I HAVE BEEN SPEAKING WITH SOME OF THESE PEOPLE WHO WERE WRITING THESE COMMENTS ON THE JEEP WEBSITE AND THEY HAVE ALL SAID THEY ARE NOT DEPENDABLE AND HIGHLY UNSAFE AS THEY HAVE ALSO ALMOST GOT INTO WRECKS BECAUSE OF IT. AT THIS POINT ITS ONLY A MATTER OF TIME BEFORE SOMEONE IS GETS HURT DUE TO THE VEHICLE SHUTTING DOWN WHILE IN MOTION OR WORSE, DEATH. SOMETHING MUST BE DONE TO STOP THE SALE OF THIS UNSAFE VEHICLE. I AM STUNNED NOTHING HAS YET TO BE DONE ABOUT THIS. MY CAR HAS NOW BEEN IN THE SHOP SINCE I BOUGHT IT AND NO ONE CAN FIGURE OUT WHAT IS WRONG WITH IT. I HAVE HAD TO TAKE IT BACK 3 TIMES AND THE ISSUE IS NOT GETTING FIXED. NOW, I'M TOLD THAT THEY ARE HAVING TO OPEN SOME "STAR" THING - WHICH HAS SOMETHING TO DO WITH ASKING THE MANUFACTURE IF THESE ISSUES ARE COMMON AND WHAT TO DO TO FIX THEM. THIS IS RIDICULOUS THAT I HAVE BEEN PUT THROUGH HELL AND THEY DON'T EVEN KNOW IF THE CAR CAN BE FIXED. AS OF RIGHT NOW THE CAR IS COMPLETELY BROKEN DOWN AND NO ONE KNOWS HOW TO FIX IT. ALL THESE OTHER PEOPLE ARE HAVING THE SAME ISSUE WITH THE DEALERSHIPS NOT BEING ABLE TO FIGURE OUT WHAT IS WRONG SO THEY JUST GIVE THE BROKEN CAR BACK TO THE OWNER AND IT GOES BACK ON THE ROAD. I AM TELLING YALL THIS IS VERY UNSAFE. *DT CONSUMER STATED CAR IS FIXED.*JB
Mfg Campaign: 11165906
Recall Date: Jan 8, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY JEEP KEEPS BREAKING DOWN WHILE THE VEHICLE IS IN MOTION AND I HAVE ALMOST BEEN IN SEVERAL WRECKS BECAUSE OF IT. I HAVE NOW DONE MY OWN RESEARCH ON THIS ISSUE GOING ON WITH CARS THAT HAVE MY SAME YEAR MAKE AND MODEL AND HAVE BEEN EXPERIENCE THE SAME EXACT ISSUES AS I AM ALL OVER THE US. I HAVE BEEN SPEAKING WITH SOME OF THESE PEOPLE WHO WERE WRITING THESE COMMENTS ON THE JEEP WEBSITE AND THEY HAVE ALL SAID THEY ARE NOT DEPENDABLE AND HIGHLY UNSAFE AS THEY HAVE ALSO ALMOST GOT INTO WRECKS BECAUSE OF IT. AT THIS POINT ITS ONLY A MATTER OF TIME BEFORE SOMEONE IS GETS HURT DUE TO THE VEHICLE SHUTTING DOWN WHILE IN MOTION OR WORSE, DEATH. SOMETHING MUST BE DONE TO STOP THE SALE OF THIS UNSAFE VEHICLE. I AM STUNNED NOTHING HAS YET TO BE DONE ABOUT THIS. MY CAR HAS NOW BEEN IN THE SHOP SINCE I BOUGHT IT AND NO ONE CAN FIGURE OUT WHAT IS WRONG WITH IT. I HAVE HAD TO TAKE IT BACK 3 TIMES AND THE ISSUE IS NOT GETTING FIXED. NOW, I'M TOLD THAT THEY ARE HAVING TO OPEN SOME "STAR" THING - WHICH HAS SOMETHING TO DO WITH ASKING THE MANUFACTURE IF THESE ISSUES ARE COMMON AND WHAT TO DO TO FIX THEM. THIS IS RIDICULOUS THAT I HAVE BEEN PUT THROUGH HELL AND THEY DON'T EVEN KNOW IF THE CAR CAN BE FIXED. AS OF RIGHT NOW THE CAR IS COMPLETELY BROKEN DOWN AND NO ONE KNOWS HOW TO FIX IT. ALL THESE OTHER PEOPLE ARE HAVING THE SAME ISSUE WITH THE DEALERSHIPS NOT BEING ABLE TO FIGURE OUT WHAT IS WRONG SO THEY JUST GIVE THE BROKEN CAR BACK TO THE OWNER AND IT GOES BACK ON THE ROAD. I AM TELLING YALL THIS IS VERY UNSAFE. *DT CONSUMER STATED CAR IS FIXED.*JB
Corrective Action:
MY JEEP KEEPS BREAKING DOWN WHILE THE VEHICLE IS IN MOTION AND I HAVE ALMOST BEEN IN SEVERAL WRECKS BECAUSE OF IT. I HAVE NOW DONE MY OWN RESEARCH ON THIS ISSUE GOING ON WITH CARS THAT HAVE MY SAME YEAR MAKE AND MODEL AND HAVE BEEN EXPERIENCE THE SAME EXACT ISSUES AS I AM ALL OVER THE US. I HAVE BEEN SPEAKING WITH SOME OF THESE PEOPLE WHO WERE WRITING THESE COMMENTS ON THE JEEP WEBSITE AND THEY HAVE ALL SAID THEY ARE NOT DEPENDABLE AND HIGHLY UNSAFE AS THEY HAVE ALSO ALMOST GOT INTO WRECKS BECAUSE OF IT. AT THIS POINT ITS ONLY A MATTER OF TIME BEFORE SOMEONE IS GETS HURT DUE TO THE VEHICLE SHUTTING DOWN WHILE IN MOTION OR WORSE, DEATH. SOMETHING MUST BE DONE TO STOP THE SALE OF THIS UNSAFE VEHICLE. I AM STUNNED NOTHING HAS YET TO BE DONE ABOUT THIS. MY CAR HAS NOW BEEN IN THE SHOP SINCE I BOUGHT IT AND NO ONE CAN FIGURE OUT WHAT IS WRONG WITH IT. I HAVE HAD TO TAKE IT BACK 3 TIMES AND THE ISSUE IS NOT GETTING FIXED. NOW, I'M TOLD THAT THEY ARE HAVING TO OPEN SOME "STAR" THING - WHICH HAS SOMETHING TO DO WITH ASKING THE MANUFACTURE IF THESE ISSUES ARE COMMON AND WHAT TO DO TO FIX THEM. THIS IS RIDICULOUS THAT I HAVE BEEN PUT THROUGH HELL AND THEY DON'T EVEN KNOW IF THE CAR CAN BE FIXED. AS OF RIGHT NOW THE CAR IS COMPLETELY BROKEN DOWN AND NO ONE KNOWS HOW TO FIX IT. ALL THESE OTHER PEOPLE ARE HAVING THE SAME ISSUE WITH THE DEALERSHIPS NOT BEING ABLE TO FIGURE OUT WHAT IS WRONG SO THEY JUST GIVE THE BROKEN CAR BACK TO THE OWNER AND IT GOES BACK ON THE ROAD. I AM TELLING YALL THIS IS VERY UNSAFE. *DT CONSUMER STATED CAR IS FIXED.*JB
Additional Notes:
MY JEEP KEEPS BREAKING DOWN WHILE THE VEHICLE IS IN MOTION AND I HAVE ALMOST BEEN IN SEVERAL WRECKS BECAUSE OF IT. I HAVE NOW DONE MY OWN RESEARCH ON THIS ISSUE GOING ON WITH CARS THAT HAVE MY SAME YEAR MAKE AND MODEL AND HAVE BEEN EXPERIENCE THE SAME EXACT ISSUES AS I AM ALL OVER THE US. I HAVE BEEN SPEAKING WITH SOME OF THESE PEOPLE WHO WERE WRITING THESE COMMENTS ON THE JEEP WEBSITE AND THEY HAVE ALL SAID THEY ARE NOT DEPENDABLE AND HIGHLY UNSAFE AS THEY HAVE ALSO ALMOST GOT INTO WRECKS BECAUSE OF IT. AT THIS POINT ITS ONLY A MATTER OF TIME BEFORE SOMEONE IS GETS HURT DUE TO THE VEHICLE SHUTTING DOWN WHILE IN MOTION OR WORSE, DEATH. SOMETHING MUST BE DONE TO STOP THE SALE OF THIS UNSAFE VEHICLE. I AM STUNNED NOTHING HAS YET TO BE DONE ABOUT THIS. MY CAR HAS NOW BEEN IN THE SHOP SINCE I BOUGHT IT AND NO ONE CAN FIGURE OUT WHAT IS WRONG WITH IT. I HAVE HAD TO TAKE IT BACK 3 TIMES AND THE ISSUE IS NOT GETTING FIXED. NOW, I'M TOLD THAT THEY ARE HAVING TO OPEN SOME "STAR" THING - WHICH HAS SOMETHING TO DO WITH ASKING THE MANUFACTURE IF THESE ISSUES ARE COMMON AND WHAT TO DO TO FIX THEM. THIS IS RIDICULOUS THAT I HAVE BEEN PUT THROUGH HELL AND THEY DON'T EVEN KNOW IF THE CAR CAN BE FIXED. AS OF RIGHT NOW THE CAR IS COMPLETELY BROKEN DOWN AND NO ONE KNOWS HOW TO FIX IT. ALL THESE OTHER PEOPLE ARE HAVING THE SAME ISSUE WITH THE DEALERSHIPS NOT BEING ABLE TO FIGURE OUT WHAT IS WRONG SO THEY JUST GIVE THE BROKEN CAR BACK TO THE OWNER AND IT GOES BACK ON THE ROAD. I AM TELLING YALL THIS IS VERY UNSAFE. *DT CONSUMER STATED CAR IS FIXED.*JB
Mfg Campaign: 11165906
Recall Date: Jan 8, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
MY JEEP KEEPS BREAKING DOWN WHILE THE VEHICLE IS IN MOTION AND I HAVE ALMOST BEEN IN SEVERAL WRECKS BECAUSE OF IT. I HAVE NOW DONE MY OWN RESEARCH ON THIS ISSUE GOING ON WITH CARS THAT HAVE MY SAME YEAR MAKE AND MODEL AND HAVE BEEN EXPERIENCE THE SAME EXACT ISSUES AS I AM ALL OVER THE US. I HAVE BEEN SPEAKING WITH SOME OF THESE PEOPLE WHO WERE WRITING THESE COMMENTS ON THE JEEP WEBSITE AND THEY HAVE ALL SAID THEY ARE NOT DEPENDABLE AND HIGHLY UNSAFE AS THEY HAVE ALSO ALMOST GOT INTO WRECKS BECAUSE OF IT. AT THIS POINT ITS ONLY A MATTER OF TIME BEFORE SOMEONE IS GETS HURT DUE TO THE VEHICLE SHUTTING DOWN WHILE IN MOTION OR WORSE, DEATH. SOMETHING MUST BE DONE TO STOP THE SALE OF THIS UNSAFE VEHICLE. I AM STUNNED NOTHING HAS YET TO BE DONE ABOUT THIS. MY CAR HAS NOW BEEN IN THE SHOP SINCE I BOUGHT IT AND NO ONE CAN FIGURE OUT WHAT IS WRONG WITH IT. I HAVE HAD TO TAKE IT BACK 3 TIMES AND THE ISSUE IS NOT GETTING FIXED. NOW, I'M TOLD THAT THEY ARE HAVING TO OPEN SOME "STAR" THING - WHICH HAS SOMETHING TO DO WITH ASKING THE MANUFACTURE IF THESE ISSUES ARE COMMON AND WHAT TO DO TO FIX THEM. THIS IS RIDICULOUS THAT I HAVE BEEN PUT THROUGH HELL AND THEY DON'T EVEN KNOW IF THE CAR CAN BE FIXED. AS OF RIGHT NOW THE CAR IS COMPLETELY BROKEN DOWN AND NO ONE KNOWS HOW TO FIX IT. ALL THESE OTHER PEOPLE ARE HAVING THE SAME ISSUE WITH THE DEALERSHIPS NOT BEING ABLE TO FIGURE OUT WHAT IS WRONG SO THEY JUST GIVE THE BROKEN CAR BACK TO THE OWNER AND IT GOES BACK ON THE ROAD. I AM TELLING YALL THIS IS VERY UNSAFE. *DT CONSUMER STATED CAR IS FIXED.*JB
Corrective Action:
MY JEEP KEEPS BREAKING DOWN WHILE THE VEHICLE IS IN MOTION AND I HAVE ALMOST BEEN IN SEVERAL WRECKS BECAUSE OF IT. I HAVE NOW DONE MY OWN RESEARCH ON THIS ISSUE GOING ON WITH CARS THAT HAVE MY SAME YEAR MAKE AND MODEL AND HAVE BEEN EXPERIENCE THE SAME EXACT ISSUES AS I AM ALL OVER THE US. I HAVE BEEN SPEAKING WITH SOME OF THESE PEOPLE WHO WERE WRITING THESE COMMENTS ON THE JEEP WEBSITE AND THEY HAVE ALL SAID THEY ARE NOT DEPENDABLE AND HIGHLY UNSAFE AS THEY HAVE ALSO ALMOST GOT INTO WRECKS BECAUSE OF IT. AT THIS POINT ITS ONLY A MATTER OF TIME BEFORE SOMEONE IS GETS HURT DUE TO THE VEHICLE SHUTTING DOWN WHILE IN MOTION OR WORSE, DEATH. SOMETHING MUST BE DONE TO STOP THE SALE OF THIS UNSAFE VEHICLE. I AM STUNNED NOTHING HAS YET TO BE DONE ABOUT THIS. MY CAR HAS NOW BEEN IN THE SHOP SINCE I BOUGHT IT AND NO ONE CAN FIGURE OUT WHAT IS WRONG WITH IT. I HAVE HAD TO TAKE IT BACK 3 TIMES AND THE ISSUE IS NOT GETTING FIXED. NOW, I'M TOLD THAT THEY ARE HAVING TO OPEN SOME "STAR" THING - WHICH HAS SOMETHING TO DO WITH ASKING THE MANUFACTURE IF THESE ISSUES ARE COMMON AND WHAT TO DO TO FIX THEM. THIS IS RIDICULOUS THAT I HAVE BEEN PUT THROUGH HELL AND THEY DON'T EVEN KNOW IF THE CAR CAN BE FIXED. AS OF RIGHT NOW THE CAR IS COMPLETELY BROKEN DOWN AND NO ONE KNOWS HOW TO FIX IT. ALL THESE OTHER PEOPLE ARE HAVING THE SAME ISSUE WITH THE DEALERSHIPS NOT BEING ABLE TO FIGURE OUT WHAT IS WRONG SO THEY JUST GIVE THE BROKEN CAR BACK TO THE OWNER AND IT GOES BACK ON THE ROAD. I AM TELLING YALL THIS IS VERY UNSAFE. *DT CONSUMER STATED CAR IS FIXED.*JB
Additional Notes:
MY JEEP KEEPS BREAKING DOWN WHILE THE VEHICLE IS IN MOTION AND I HAVE ALMOST BEEN IN SEVERAL WRECKS BECAUSE OF IT. I HAVE NOW DONE MY OWN RESEARCH ON THIS ISSUE GOING ON WITH CARS THAT HAVE MY SAME YEAR MAKE AND MODEL AND HAVE BEEN EXPERIENCE THE SAME EXACT ISSUES AS I AM ALL OVER THE US. I HAVE BEEN SPEAKING WITH SOME OF THESE PEOPLE WHO WERE WRITING THESE COMMENTS ON THE JEEP WEBSITE AND THEY HAVE ALL SAID THEY ARE NOT DEPENDABLE AND HIGHLY UNSAFE AS THEY HAVE ALSO ALMOST GOT INTO WRECKS BECAUSE OF IT. AT THIS POINT ITS ONLY A MATTER OF TIME BEFORE SOMEONE IS GETS HURT DUE TO THE VEHICLE SHUTTING DOWN WHILE IN MOTION OR WORSE, DEATH. SOMETHING MUST BE DONE TO STOP THE SALE OF THIS UNSAFE VEHICLE. I AM STUNNED NOTHING HAS YET TO BE DONE ABOUT THIS. MY CAR HAS NOW BEEN IN THE SHOP SINCE I BOUGHT IT AND NO ONE CAN FIGURE OUT WHAT IS WRONG WITH IT. I HAVE HAD TO TAKE IT BACK 3 TIMES AND THE ISSUE IS NOT GETTING FIXED. NOW, I'M TOLD THAT THEY ARE HAVING TO OPEN SOME "STAR" THING - WHICH HAS SOMETHING TO DO WITH ASKING THE MANUFACTURE IF THESE ISSUES ARE COMMON AND WHAT TO DO TO FIX THEM. THIS IS RIDICULOUS THAT I HAVE BEEN PUT THROUGH HELL AND THEY DON'T EVEN KNOW IF THE CAR CAN BE FIXED. AS OF RIGHT NOW THE CAR IS COMPLETELY BROKEN DOWN AND NO ONE KNOWS HOW TO FIX IT. ALL THESE OTHER PEOPLE ARE HAVING THE SAME ISSUE WITH THE DEALERSHIPS NOT BEING ABLE TO FIGURE OUT WHAT IS WRONG SO THEY JUST GIVE THE BROKEN CAR BACK TO THE OWNER AND IT GOES BACK ON THE ROAD. I AM TELLING YALL THIS IS VERY UNSAFE. *DT CONSUMER STATED CAR IS FIXED.*JB
Mfg Campaign: 11165906
Recall Date: Jan 8, 2019
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
FOR A LITTLE OVER A YEAR MY AIRBAG LIGHT KEEPS COMING ON. THE DEALERSHIP CONTINUES TO TURN ME AWAY
Corrective Action:
FOR A LITTLE OVER A YEAR MY AIRBAG LIGHT KEEPS COMING ON. THE DEALERSHIP CONTINUES TO TURN ME AWAY
Additional Notes:
FOR A LITTLE OVER A YEAR MY AIRBAG LIGHT KEEPS COMING ON. THE DEALERSHIP CONTINUES TO TURN ME AWAY
Mfg Campaign: 11165654
Recall Date: Jan 3, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
PURCHASED VEHICLE ON 12/14/2015. ON 1/25/17, AT 17,000 MILES THE VEHICLE STALLED WHILE DRIVING THROUGH AN INTERSECTION. IT WAS RAINING HEAVILY AND CAUSING A TRAFFIC ISSUE. LAW ENFORCEMENT HAD TO BE CALLED TO RE-DIRECT TRAFFIC. SINCE THE FIRST STALL, THE VEHICLE HAS BEEN TO THE LOCAL DODGE/JEEP DEALERSHIP FOUR TIMES FOR THE SAME ISSUES (4/20/17, 8/18/17, 3/25/18 AND 12/4/18). THEY HAVE REPLACED COILS, FILTERS AND EXPLAINED THE ENGINE WILL SHUT DOWN IF IT SENSES LOW OIL. THEY CONTINUE TO STATE THE OIL CONSUMPTION AS THE REASON FOR THE STALLS. THEY HAVE NO SOLUTION BUT TO BRING THE VEHICLE IN EVERY 1000K MILES TO CHECK THE OIL. THE VEHICLE STALLED AGAIN ON 12/25/18. LUCKILY, I WAS IN A PARKING LOT AND THE VEHICLE BEHIND ME WAS GOING SLOW ENOUGH TO STOP. IF NOT, I WOULD HAVE BEEN HIT WITH MY TODDLER IN THE VEHICLE. USUALLY IT TAKES SEVERAL HOURS FOR THE VEHICLE TO START AGAIN BUT ON THIS INCIDENT THE VEHICLE STARTED WITHIN 5 MINUTES. THE VEHICLE IS NOW SHOWING A "SERVICE SHIFTER" AND THE DEALER STATED IT NEEDED A NEW BATTERY. I REPLACED THE BATTERY AND THE "SERVICE SHIFTER" WAS BACK ON WITHIN 15 DAYS OF REPLACING THE BATTERY. THIS VEHICLE IS A SAFETY HAZARD.
Corrective Action:
PURCHASED VEHICLE ON 12/14/2015. ON 1/25/17, AT 17,000 MILES THE VEHICLE STALLED WHILE DRIVING THROUGH AN INTERSECTION. IT WAS RAINING HEAVILY AND CAUSING A TRAFFIC ISSUE. LAW ENFORCEMENT HAD TO BE CALLED TO RE-DIRECT TRAFFIC. SINCE THE FIRST STALL, THE VEHICLE HAS BEEN TO THE LOCAL DODGE/JEEP DEALERSHIP FOUR TIMES FOR THE SAME ISSUES (4/20/17, 8/18/17, 3/25/18 AND 12/4/18). THEY HAVE REPLACED COILS, FILTERS AND EXPLAINED THE ENGINE WILL SHUT DOWN IF IT SENSES LOW OIL. THEY CONTINUE TO STATE THE OIL CONSUMPTION AS THE REASON FOR THE STALLS. THEY HAVE NO SOLUTION BUT TO BRING THE VEHICLE IN EVERY 1000K MILES TO CHECK THE OIL. THE VEHICLE STALLED AGAIN ON 12/25/18. LUCKILY, I WAS IN A PARKING LOT AND THE VEHICLE BEHIND ME WAS GOING SLOW ENOUGH TO STOP. IF NOT, I WOULD HAVE BEEN HIT WITH MY TODDLER IN THE VEHICLE. USUALLY IT TAKES SEVERAL HOURS FOR THE VEHICLE TO START AGAIN BUT ON THIS INCIDENT THE VEHICLE STARTED WITHIN 5 MINUTES. THE VEHICLE IS NOW SHOWING A "SERVICE SHIFTER" AND THE DEALER STATED IT NEEDED A NEW BATTERY. I REPLACED THE BATTERY AND THE "SERVICE SHIFTER" WAS BACK ON WITHIN 15 DAYS OF REPLACING THE BATTERY. THIS VEHICLE IS A SAFETY HAZARD.
Additional Notes:
PURCHASED VEHICLE ON 12/14/2015. ON 1/25/17, AT 17,000 MILES THE VEHICLE STALLED WHILE DRIVING THROUGH AN INTERSECTION. IT WAS RAINING HEAVILY AND CAUSING A TRAFFIC ISSUE. LAW ENFORCEMENT HAD TO BE CALLED TO RE-DIRECT TRAFFIC. SINCE THE FIRST STALL, THE VEHICLE HAS BEEN TO THE LOCAL DODGE/JEEP DEALERSHIP FOUR TIMES FOR THE SAME ISSUES (4/20/17, 8/18/17, 3/25/18 AND 12/4/18). THEY HAVE REPLACED COILS, FILTERS AND EXPLAINED THE ENGINE WILL SHUT DOWN IF IT SENSES LOW OIL. THEY CONTINUE TO STATE THE OIL CONSUMPTION AS THE REASON FOR THE STALLS. THEY HAVE NO SOLUTION BUT TO BRING THE VEHICLE IN EVERY 1000K MILES TO CHECK THE OIL. THE VEHICLE STALLED AGAIN ON 12/25/18. LUCKILY, I WAS IN A PARKING LOT AND THE VEHICLE BEHIND ME WAS GOING SLOW ENOUGH TO STOP. IF NOT, I WOULD HAVE BEEN HIT WITH MY TODDLER IN THE VEHICLE. USUALLY IT TAKES SEVERAL HOURS FOR THE VEHICLE TO START AGAIN BUT ON THIS INCIDENT THE VEHICLE STARTED WITHIN 5 MINUTES. THE VEHICLE IS NOW SHOWING A "SERVICE SHIFTER" AND THE DEALER STATED IT NEEDED A NEW BATTERY. I REPLACED THE BATTERY AND THE "SERVICE SHIFTER" WAS BACK ON WITHIN 15 DAYS OF REPLACING THE BATTERY. THIS VEHICLE IS A SAFETY HAZARD.
Mfg Campaign: 11164275
Recall Date: Dec 31, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
PURCHASED VEHICLE ON 12/14/2015. ON 1/25/17, AT 17,000 MILES THE VEHICLE STALLED WHILE DRIVING THROUGH AN INTERSECTION. IT WAS RAINING HEAVILY AND CAUSING A TRAFFIC ISSUE. LAW ENFORCEMENT HAD TO BE CALLED TO RE-DIRECT TRAFFIC. SINCE THE FIRST STALL, THE VEHICLE HAS BEEN TO THE LOCAL DODGE/JEEP DEALERSHIP FOUR TIMES FOR THE SAME ISSUES (4/20/17, 8/18/17, 3/25/18 AND 12/4/18). THEY HAVE REPLACED COILS, FILTERS AND EXPLAINED THE ENGINE WILL SHUT DOWN IF IT SENSES LOW OIL. THEY CONTINUE TO STATE THE OIL CONSUMPTION AS THE REASON FOR THE STALLS. THEY HAVE NO SOLUTION BUT TO BRING THE VEHICLE IN EVERY 1000K MILES TO CHECK THE OIL. THE VEHICLE STALLED AGAIN ON 12/25/18. LUCKILY, I WAS IN A PARKING LOT AND THE VEHICLE BEHIND ME WAS GOING SLOW ENOUGH TO STOP. IF NOT, I WOULD HAVE BEEN HIT WITH MY TODDLER IN THE VEHICLE. USUALLY IT TAKES SEVERAL HOURS FOR THE VEHICLE TO START AGAIN BUT ON THIS INCIDENT THE VEHICLE STARTED WITHIN 5 MINUTES. THE VEHICLE IS NOW SHOWING A "SERVICE SHIFTER" AND THE DEALER STATED IT NEEDED A NEW BATTERY. I REPLACED THE BATTERY AND THE "SERVICE SHIFTER" WAS BACK ON WITHIN 15 DAYS OF REPLACING THE BATTERY. THIS VEHICLE IS A SAFETY HAZARD.
Corrective Action:
PURCHASED VEHICLE ON 12/14/2015. ON 1/25/17, AT 17,000 MILES THE VEHICLE STALLED WHILE DRIVING THROUGH AN INTERSECTION. IT WAS RAINING HEAVILY AND CAUSING A TRAFFIC ISSUE. LAW ENFORCEMENT HAD TO BE CALLED TO RE-DIRECT TRAFFIC. SINCE THE FIRST STALL, THE VEHICLE HAS BEEN TO THE LOCAL DODGE/JEEP DEALERSHIP FOUR TIMES FOR THE SAME ISSUES (4/20/17, 8/18/17, 3/25/18 AND 12/4/18). THEY HAVE REPLACED COILS, FILTERS AND EXPLAINED THE ENGINE WILL SHUT DOWN IF IT SENSES LOW OIL. THEY CONTINUE TO STATE THE OIL CONSUMPTION AS THE REASON FOR THE STALLS. THEY HAVE NO SOLUTION BUT TO BRING THE VEHICLE IN EVERY 1000K MILES TO CHECK THE OIL. THE VEHICLE STALLED AGAIN ON 12/25/18. LUCKILY, I WAS IN A PARKING LOT AND THE VEHICLE BEHIND ME WAS GOING SLOW ENOUGH TO STOP. IF NOT, I WOULD HAVE BEEN HIT WITH MY TODDLER IN THE VEHICLE. USUALLY IT TAKES SEVERAL HOURS FOR THE VEHICLE TO START AGAIN BUT ON THIS INCIDENT THE VEHICLE STARTED WITHIN 5 MINUTES. THE VEHICLE IS NOW SHOWING A "SERVICE SHIFTER" AND THE DEALER STATED IT NEEDED A NEW BATTERY. I REPLACED THE BATTERY AND THE "SERVICE SHIFTER" WAS BACK ON WITHIN 15 DAYS OF REPLACING THE BATTERY. THIS VEHICLE IS A SAFETY HAZARD.
Additional Notes:
PURCHASED VEHICLE ON 12/14/2015. ON 1/25/17, AT 17,000 MILES THE VEHICLE STALLED WHILE DRIVING THROUGH AN INTERSECTION. IT WAS RAINING HEAVILY AND CAUSING A TRAFFIC ISSUE. LAW ENFORCEMENT HAD TO BE CALLED TO RE-DIRECT TRAFFIC. SINCE THE FIRST STALL, THE VEHICLE HAS BEEN TO THE LOCAL DODGE/JEEP DEALERSHIP FOUR TIMES FOR THE SAME ISSUES (4/20/17, 8/18/17, 3/25/18 AND 12/4/18). THEY HAVE REPLACED COILS, FILTERS AND EXPLAINED THE ENGINE WILL SHUT DOWN IF IT SENSES LOW OIL. THEY CONTINUE TO STATE THE OIL CONSUMPTION AS THE REASON FOR THE STALLS. THEY HAVE NO SOLUTION BUT TO BRING THE VEHICLE IN EVERY 1000K MILES TO CHECK THE OIL. THE VEHICLE STALLED AGAIN ON 12/25/18. LUCKILY, I WAS IN A PARKING LOT AND THE VEHICLE BEHIND ME WAS GOING SLOW ENOUGH TO STOP. IF NOT, I WOULD HAVE BEEN HIT WITH MY TODDLER IN THE VEHICLE. USUALLY IT TAKES SEVERAL HOURS FOR THE VEHICLE TO START AGAIN BUT ON THIS INCIDENT THE VEHICLE STARTED WITHIN 5 MINUTES. THE VEHICLE IS NOW SHOWING A "SERVICE SHIFTER" AND THE DEALER STATED IT NEEDED A NEW BATTERY. I REPLACED THE BATTERY AND THE "SERVICE SHIFTER" WAS BACK ON WITHIN 15 DAYS OF REPLACING THE BATTERY. THIS VEHICLE IS A SAFETY HAZARD.
Mfg Campaign: 11164275
Recall Date: Dec 31, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
THIS IS IN REGARDS TO MY 2016 JEEP CHEROKEE LATITUDE. IN THE LAST 4 DAYS MY CAR HOW JUST COMPLETELY SHUT OFF 3 TIMES ON 12/23/18, 12/26/18 AND 12/27/18, WHILE I WAS DRIVING, PROBABLY WOULD HAVE BEEN 4 TIMES BUT I DIDN'T DRIVE ON CHRISTMAS DAY. THE FIRST 2 TIMES IT HAPPENED I WAS LEAVING MY WORK PARKING LOT DRIVING NO MORE THAN 10-15 MPH. TODAY 12/27 MY CAR SHUT OFF WHILE I WAS STOPPED AT A STOP LIGHT . THIS HAPPENS WITH NO WARNING AT ALL! LUCKILY NO ONE WAS BEHIND ME WHEN I STALLED. I HAVE SEEN MANY PEOPLE ON SOCIAL MEDIA WITH THIS SAME PROBLEM! THE DEALERSHIP SAYS IT COULD BE AN OIL ISSUE, SO THEY ARE JUST DOING AN OIL CHANGE AND THEY SAID THEY RECOMMEND BRING THE CAR BACK EVERY 1000 MILES TO CHECK LEVELS!! WHAT KIND OF SOLUTION IS THAT ? I HAVE YOUNG CHILDREN THAT I DRIVE TO SCHOOL! I CAN'T HAVE THIS HAPPEN WHILE DRIVING THEM!
Corrective Action:
THIS IS IN REGARDS TO MY 2016 JEEP CHEROKEE LATITUDE. IN THE LAST 4 DAYS MY CAR HOW JUST COMPLETELY SHUT OFF 3 TIMES ON 12/23/18, 12/26/18 AND 12/27/18, WHILE I WAS DRIVING, PROBABLY WOULD HAVE BEEN 4 TIMES BUT I DIDN'T DRIVE ON CHRISTMAS DAY. THE FIRST 2 TIMES IT HAPPENED I WAS LEAVING MY WORK PARKING LOT DRIVING NO MORE THAN 10-15 MPH. TODAY 12/27 MY CAR SHUT OFF WHILE I WAS STOPPED AT A STOP LIGHT . THIS HAPPENS WITH NO WARNING AT ALL! LUCKILY NO ONE WAS BEHIND ME WHEN I STALLED. I HAVE SEEN MANY PEOPLE ON SOCIAL MEDIA WITH THIS SAME PROBLEM! THE DEALERSHIP SAYS IT COULD BE AN OIL ISSUE, SO THEY ARE JUST DOING AN OIL CHANGE AND THEY SAID THEY RECOMMEND BRING THE CAR BACK EVERY 1000 MILES TO CHECK LEVELS!! WHAT KIND OF SOLUTION IS THAT ? I HAVE YOUNG CHILDREN THAT I DRIVE TO SCHOOL! I CAN'T HAVE THIS HAPPEN WHILE DRIVING THEM!
Additional Notes:
THIS IS IN REGARDS TO MY 2016 JEEP CHEROKEE LATITUDE. IN THE LAST 4 DAYS MY CAR HOW JUST COMPLETELY SHUT OFF 3 TIMES ON 12/23/18, 12/26/18 AND 12/27/18, WHILE I WAS DRIVING, PROBABLY WOULD HAVE BEEN 4 TIMES BUT I DIDN'T DRIVE ON CHRISTMAS DAY. THE FIRST 2 TIMES IT HAPPENED I WAS LEAVING MY WORK PARKING LOT DRIVING NO MORE THAN 10-15 MPH. TODAY 12/27 MY CAR SHUT OFF WHILE I WAS STOPPED AT A STOP LIGHT . THIS HAPPENS WITH NO WARNING AT ALL! LUCKILY NO ONE WAS BEHIND ME WHEN I STALLED. I HAVE SEEN MANY PEOPLE ON SOCIAL MEDIA WITH THIS SAME PROBLEM! THE DEALERSHIP SAYS IT COULD BE AN OIL ISSUE, SO THEY ARE JUST DOING AN OIL CHANGE AND THEY SAID THEY RECOMMEND BRING THE CAR BACK EVERY 1000 MILES TO CHECK LEVELS!! WHAT KIND OF SOLUTION IS THAT ? I HAVE YOUNG CHILDREN THAT I DRIVE TO SCHOOL! I CAN'T HAVE THIS HAPPEN WHILE DRIVING THEM!
Mfg Campaign: 11163625
Recall Date: Dec 27, 2018
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHILE DRIVING, VEHICLE WILL DECELERATE AND WARNING LIGHT APPEARS TO SHIFT CAR IN GEAR. THEN CAR TURNS OFF. CAN NOT USE BREAKS, ALL ELECTRONICS FLASH AND COLTAGE LIGHT ALARM COMES ON. WHEN TAKEN TO DEALER TWICE, NO ERRORS FOUND. MY CHILDREN DROVE IT TODAY AND THE VEHICLE SUDDENLY STOPPED AND ALL WARNING LIGHTS CAME IN ALONG WITH A MESSAGE TO SHIFT THE CAR INTO GEAR. THE VEHICLE WAS DEAD. TOOK BACK TO DEALER AND AGAIN NO ERROR. I HAVE RESEARCHED THIS AND MANY OF THE SAME VEHICLES ARE HAVING THE SAME PROBLEMS, BUT JEEP DOES NOTHING.
Corrective Action:
WHILE DRIVING, VEHICLE WILL DECELERATE AND WARNING LIGHT APPEARS TO SHIFT CAR IN GEAR. THEN CAR TURNS OFF. CAN NOT USE BREAKS, ALL ELECTRONICS FLASH AND COLTAGE LIGHT ALARM COMES ON. WHEN TAKEN TO DEALER TWICE, NO ERRORS FOUND. MY CHILDREN DROVE IT TODAY AND THE VEHICLE SUDDENLY STOPPED AND ALL WARNING LIGHTS CAME IN ALONG WITH A MESSAGE TO SHIFT THE CAR INTO GEAR. THE VEHICLE WAS DEAD. TOOK BACK TO DEALER AND AGAIN NO ERROR. I HAVE RESEARCHED THIS AND MANY OF THE SAME VEHICLES ARE HAVING THE SAME PROBLEMS, BUT JEEP DOES NOTHING.
Additional Notes:
WHILE DRIVING, VEHICLE WILL DECELERATE AND WARNING LIGHT APPEARS TO SHIFT CAR IN GEAR. THEN CAR TURNS OFF. CAN NOT USE BREAKS, ALL ELECTRONICS FLASH AND COLTAGE LIGHT ALARM COMES ON. WHEN TAKEN TO DEALER TWICE, NO ERRORS FOUND. MY CHILDREN DROVE IT TODAY AND THE VEHICLE SUDDENLY STOPPED AND ALL WARNING LIGHTS CAME IN ALONG WITH A MESSAGE TO SHIFT THE CAR INTO GEAR. THE VEHICLE WAS DEAD. TOOK BACK TO DEALER AND AGAIN NO ERROR. I HAVE RESEARCHED THIS AND MANY OF THE SAME VEHICLES ARE HAVING THE SAME PROBLEMS, BUT JEEP DOES NOTHING.
Mfg Campaign: 11163118
Recall Date: Dec 22, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE DRIVING, VEHICLE WILL DECELERATE AND WARNING LIGHT APPEARS TO SHIFT CAR IN GEAR. THEN CAR TURNS OFF. CAN NOT USE BREAKS, ALL ELECTRONICS FLASH AND COLTAGE LIGHT ALARM COMES ON. WHEN TAKEN TO DEALER TWICE, NO ERRORS FOUND. MY CHILDREN DROVE IT TODAY AND THE VEHICLE SUDDENLY STOPPED AND ALL WARNING LIGHTS CAME IN ALONG WITH A MESSAGE TO SHIFT THE CAR INTO GEAR. THE VEHICLE WAS DEAD. TOOK BACK TO DEALER AND AGAIN NO ERROR. I HAVE RESEARCHED THIS AND MANY OF THE SAME VEHICLES ARE HAVING THE SAME PROBLEMS, BUT JEEP DOES NOTHING.
Corrective Action:
WHILE DRIVING, VEHICLE WILL DECELERATE AND WARNING LIGHT APPEARS TO SHIFT CAR IN GEAR. THEN CAR TURNS OFF. CAN NOT USE BREAKS, ALL ELECTRONICS FLASH AND COLTAGE LIGHT ALARM COMES ON. WHEN TAKEN TO DEALER TWICE, NO ERRORS FOUND. MY CHILDREN DROVE IT TODAY AND THE VEHICLE SUDDENLY STOPPED AND ALL WARNING LIGHTS CAME IN ALONG WITH A MESSAGE TO SHIFT THE CAR INTO GEAR. THE VEHICLE WAS DEAD. TOOK BACK TO DEALER AND AGAIN NO ERROR. I HAVE RESEARCHED THIS AND MANY OF THE SAME VEHICLES ARE HAVING THE SAME PROBLEMS, BUT JEEP DOES NOTHING.
Additional Notes:
WHILE DRIVING, VEHICLE WILL DECELERATE AND WARNING LIGHT APPEARS TO SHIFT CAR IN GEAR. THEN CAR TURNS OFF. CAN NOT USE BREAKS, ALL ELECTRONICS FLASH AND COLTAGE LIGHT ALARM COMES ON. WHEN TAKEN TO DEALER TWICE, NO ERRORS FOUND. MY CHILDREN DROVE IT TODAY AND THE VEHICLE SUDDENLY STOPPED AND ALL WARNING LIGHTS CAME IN ALONG WITH A MESSAGE TO SHIFT THE CAR INTO GEAR. THE VEHICLE WAS DEAD. TOOK BACK TO DEALER AND AGAIN NO ERROR. I HAVE RESEARCHED THIS AND MANY OF THE SAME VEHICLES ARE HAVING THE SAME PROBLEMS, BUT JEEP DOES NOTHING.
Mfg Campaign: 11163118
Recall Date: Dec 22, 2018
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WHILE DRIVING, VEHICLE WILL DECELERATE AND WARNING LIGHT APPEARS TO SHIFT CAR IN GEAR. THEN CAR TURNS OFF. CAN NOT USE BREAKS, ALL ELECTRONICS FLASH AND COLTAGE LIGHT ALARM COMES ON. WHEN TAKEN TO DEALER TWICE, NO ERRORS FOUND. MY CHILDREN DROVE IT TODAY AND THE VEHICLE SUDDENLY STOPPED AND ALL WARNING LIGHTS CAME IN ALONG WITH A MESSAGE TO SHIFT THE CAR INTO GEAR. THE VEHICLE WAS DEAD. TOOK BACK TO DEALER AND AGAIN NO ERROR. I HAVE RESEARCHED THIS AND MANY OF THE SAME VEHICLES ARE HAVING THE SAME PROBLEMS, BUT JEEP DOES NOTHING.
Corrective Action:
WHILE DRIVING, VEHICLE WILL DECELERATE AND WARNING LIGHT APPEARS TO SHIFT CAR IN GEAR. THEN CAR TURNS OFF. CAN NOT USE BREAKS, ALL ELECTRONICS FLASH AND COLTAGE LIGHT ALARM COMES ON. WHEN TAKEN TO DEALER TWICE, NO ERRORS FOUND. MY CHILDREN DROVE IT TODAY AND THE VEHICLE SUDDENLY STOPPED AND ALL WARNING LIGHTS CAME IN ALONG WITH A MESSAGE TO SHIFT THE CAR INTO GEAR. THE VEHICLE WAS DEAD. TOOK BACK TO DEALER AND AGAIN NO ERROR. I HAVE RESEARCHED THIS AND MANY OF THE SAME VEHICLES ARE HAVING THE SAME PROBLEMS, BUT JEEP DOES NOTHING.
Additional Notes:
WHILE DRIVING, VEHICLE WILL DECELERATE AND WARNING LIGHT APPEARS TO SHIFT CAR IN GEAR. THEN CAR TURNS OFF. CAN NOT USE BREAKS, ALL ELECTRONICS FLASH AND COLTAGE LIGHT ALARM COMES ON. WHEN TAKEN TO DEALER TWICE, NO ERRORS FOUND. MY CHILDREN DROVE IT TODAY AND THE VEHICLE SUDDENLY STOPPED AND ALL WARNING LIGHTS CAME IN ALONG WITH A MESSAGE TO SHIFT THE CAR INTO GEAR. THE VEHICLE WAS DEAD. TOOK BACK TO DEALER AND AGAIN NO ERROR. I HAVE RESEARCHED THIS AND MANY OF THE SAME VEHICLES ARE HAVING THE SAME PROBLEMS, BUT JEEP DOES NOTHING.
Mfg Campaign: 11163118
Recall Date: Dec 22, 2018
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
MY CAR, IN 4X4 MODE, LOST CONTROL ON AN OFF-RAMP AND STRUCK A CONCRETE BASE TO AN INTERSTATE STREET LIGHT. ZERO AIRBAGS WENT OFF DESPITE ME TOTALING THE CAR AND EXTENSIVE DAMAGE DONE TO THE FRONT END. THE SHEER FORCE OF THE IMPACT BRUISED MY ARM, BLACKENED MY EYE AND RIPPED MY EYELID IN HALF, INJURING MY RIGHT EYE AND SENDING ME TO THE TRAUMA UNIT FOR EMERGENCY SURGERY.
Corrective Action:
MY CAR, IN 4X4 MODE, LOST CONTROL ON AN OFF-RAMP AND STRUCK A CONCRETE BASE TO AN INTERSTATE STREET LIGHT. ZERO AIRBAGS WENT OFF DESPITE ME TOTALING THE CAR AND EXTENSIVE DAMAGE DONE TO THE FRONT END. THE SHEER FORCE OF THE IMPACT BRUISED MY ARM, BLACKENED MY EYE AND RIPPED MY EYELID IN HALF, INJURING MY RIGHT EYE AND SENDING ME TO THE TRAUMA UNIT FOR EMERGENCY SURGERY.
Additional Notes:
MY CAR, IN 4X4 MODE, LOST CONTROL ON AN OFF-RAMP AND STRUCK A CONCRETE BASE TO AN INTERSTATE STREET LIGHT. ZERO AIRBAGS WENT OFF DESPITE ME TOTALING THE CAR AND EXTENSIVE DAMAGE DONE TO THE FRONT END. THE SHEER FORCE OF THE IMPACT BRUISED MY ARM, BLACKENED MY EYE AND RIPPED MY EYELID IN HALF, INJURING MY RIGHT EYE AND SENDING ME TO THE TRAUMA UNIT FOR EMERGENCY SURGERY.
Mfg Campaign: 11163021
Recall Date: Dec 21, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN DRIVING I NOTICE WHEN I STOP ON THE BRAKE AND GAS BOTH WOULD NOT WORK. THE DASHBOARD ICON OF THE BATTERY ILLUMINATED, THE NOTIFICATION SOUND PLAYED, AND THE CAR SLOWED TO A STOP. ALSO, THE NOTIFICATION CENTER DISPLAYED "SHIFT TO PARK". I SHIFTED INTO PARK, PLACED MY HAZARD LIGHTS ON, AND WAVED THE CARS THAT WERE BEHIND ME TO DRIVE AROUND. MADE THE ATTEMPT TO RESTART TWICE WITH NO SUCH LUCK. THE THIRD ATTEMPT SAW THE CAR TURN BACK ON SUCCESSFULLY. ..*BF.. *TR
Corrective Action:
WHEN DRIVING I NOTICE WHEN I STOP ON THE BRAKE AND GAS BOTH WOULD NOT WORK. THE DASHBOARD ICON OF THE BATTERY ILLUMINATED, THE NOTIFICATION SOUND PLAYED, AND THE CAR SLOWED TO A STOP. ALSO, THE NOTIFICATION CENTER DISPLAYED "SHIFT TO PARK". I SHIFTED INTO PARK, PLACED MY HAZARD LIGHTS ON, AND WAVED THE CARS THAT WERE BEHIND ME TO DRIVE AROUND. MADE THE ATTEMPT TO RESTART TWICE WITH NO SUCH LUCK. THE THIRD ATTEMPT SAW THE CAR TURN BACK ON SUCCESSFULLY. ..*BF.. *TR
Additional Notes:
WHEN DRIVING I NOTICE WHEN I STOP ON THE BRAKE AND GAS BOTH WOULD NOT WORK. THE DASHBOARD ICON OF THE BATTERY ILLUMINATED, THE NOTIFICATION SOUND PLAYED, AND THE CAR SLOWED TO A STOP. ALSO, THE NOTIFICATION CENTER DISPLAYED "SHIFT TO PARK". I SHIFTED INTO PARK, PLACED MY HAZARD LIGHTS ON, AND WAVED THE CARS THAT WERE BEHIND ME TO DRIVE AROUND. MADE THE ATTEMPT TO RESTART TWICE WITH NO SUCH LUCK. THE THIRD ATTEMPT SAW THE CAR TURN BACK ON SUCCESSFULLY. ..*BF.. *TR
Mfg Campaign: 11162480
Recall Date: Dec 19, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WHEN DRIVING I NOTICE WHEN I STOP ON THE BRAKE AND GAS BOTH WOULD NOT WORK. THE DASHBOARD ICON OF THE BATTERY ILLUMINATED, THE NOTIFICATION SOUND PLAYED, AND THE CAR SLOWED TO A STOP. ALSO, THE NOTIFICATION CENTER DISPLAYED "SHIFT TO PARK". I SHIFTED INTO PARK, PLACED MY HAZARD LIGHTS ON, AND WAVED THE CARS THAT WERE BEHIND ME TO DRIVE AROUND. MADE THE ATTEMPT TO RESTART TWICE WITH NO SUCH LUCK. THE THIRD ATTEMPT SAW THE CAR TURN BACK ON SUCCESSFULLY. ..*BF.. *TR
Corrective Action:
WHEN DRIVING I NOTICE WHEN I STOP ON THE BRAKE AND GAS BOTH WOULD NOT WORK. THE DASHBOARD ICON OF THE BATTERY ILLUMINATED, THE NOTIFICATION SOUND PLAYED, AND THE CAR SLOWED TO A STOP. ALSO, THE NOTIFICATION CENTER DISPLAYED "SHIFT TO PARK". I SHIFTED INTO PARK, PLACED MY HAZARD LIGHTS ON, AND WAVED THE CARS THAT WERE BEHIND ME TO DRIVE AROUND. MADE THE ATTEMPT TO RESTART TWICE WITH NO SUCH LUCK. THE THIRD ATTEMPT SAW THE CAR TURN BACK ON SUCCESSFULLY. ..*BF.. *TR
Additional Notes:
WHEN DRIVING I NOTICE WHEN I STOP ON THE BRAKE AND GAS BOTH WOULD NOT WORK. THE DASHBOARD ICON OF THE BATTERY ILLUMINATED, THE NOTIFICATION SOUND PLAYED, AND THE CAR SLOWED TO A STOP. ALSO, THE NOTIFICATION CENTER DISPLAYED "SHIFT TO PARK". I SHIFTED INTO PARK, PLACED MY HAZARD LIGHTS ON, AND WAVED THE CARS THAT WERE BEHIND ME TO DRIVE AROUND. MADE THE ATTEMPT TO RESTART TWICE WITH NO SUCH LUCK. THE THIRD ATTEMPT SAW THE CAR TURN BACK ON SUCCESSFULLY. ..*BF.. *TR
Mfg Campaign: 11162480
Recall Date: Dec 19, 2018
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
Recent Articles
Jeep Grand Cherokee Head Restraint Problem
Chrysler (FCA US, LLC) has announced a safety issue affecting certain 2023–2024 Jeep Grand Ch ...
Aug 1, 2025