JEEP CHEROKEE 2016

Complete listing of complaints and recalls for this vehicle

1.9K
Complaints
15
Recalls

Complaints & Recalls

1.9K Complaints 15 Recalls

Official Safety Recalls - Important!

15 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Chrysler (fca Us, Llc)
NHTSA Campaign: 23V338000 SAFETY RECALL
132.1K Vehicles Affected
Recall Date: May 11, 2023
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.

Potential Risk:
A fire while parked or driving can increase the risk of injury.
FREE Recall Solution:
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 49A. This recall supersedes recalls 15V-393 and 15V-826. Vehicles repaired under the prior recalls will still need to have the new remedy performed.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: 49A
Notice Date: Mar 1, 2024
Recall Date: May 11, 2023
Chrysler (fca Us, Llc)
NHTSA Campaign: 23V302000 SAFETY RECALL
26K Vehicles Affected
Recall Date: Apr 27, 2023
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2016-2017 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power or loss of park function.

Potential Risk:
A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway which can increase the risk of a crash or injury.
FREE Recall Solution:
FCA US LLC will notify owners, and dealers will perform a software update, free of charge. Owner notification letters were mailed May 11, 2023. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is 45A. This recall expands previous recall number 20V-343.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: 45A
Notice Date: May 11, 2023
Recall Date: Apr 27, 2023
Chrysler (fca Us Llc)
NHTSA Campaign: 20V343000 SAFETY RECALL
67.2K Vehicles Affected
Recall Date: Jun 11, 2020
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.

Potential Risk:
A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.
FREE Recall Solution:
FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: W47
Notice Date: Jul 14, 2020
Recall Date: Jun 11, 2020
Chrysler (fca Us Llc)
NHTSA Campaign: 18V332000 SAFETY RECALL
4.8M Vehicles Affected
Recall Date: May 17, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Potential Risk:
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: U49,U59-U65,U68,U73
Notice Date: Jun 4, 2018
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 17V824000 SAFETY RECALL
61.8K Vehicles Affected
Recall Date: Dec 21, 2017
Safety Issue:

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Potential Risk:
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
FREE Recall Solution:
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: T82
Notice Date: Feb 14, 2018
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
NHTSA Campaign: 16V590000 SAFETY RECALL
1.8K Vehicles Affected
Recall Date: Aug 10, 2016
Safety Issue:

Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.

Potential Risk:
Loose fasteners may allow the seats to move, increasing the risk of injury to the seat occupants in the event of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during September 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall S63.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: S63
Notice Date: Oct 3, 2016
Recall Date: Aug 10, 2016
Chrysler (fca Us Llc)
NHTSA Campaign: 16V287000 SAFETY RECALL
52 Vehicles Affected
Recall Date: May 11, 2016
Safety Issue:

Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Jeep Cherokee vehicles manufactured September 30, 2015, to October 2, 2015. The left halfshaft may have been incorrectly manufactured causing it to fracture without warning.

Potential Risk:
A fractured halfshaft may disconnect from the drive axle, increasing the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the left halfshaft, free of charge. The recall began on June 30, 2016. Owners may contact Chrysler's customer service at 1-800-853-1403. Chrysler's recall number is S38.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: S38
Notice Date: Jun 30, 2016
Recall Date: May 11, 2016
Chrysler (fca Us Llc)
NHTSA Campaign: 16V284000 SAFETY RECALL
1K Vehicles Affected
Recall Date: May 11, 2016
Safety Issue:

Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Jeep Cherokee vehicles manufactured October 3, 2015, to March 22, 2016. The right halfshaft may have been incorrectly manufactured causing it to fracture without warning.

Potential Risk:
A fractured halfshaft may disconnect from the drive axle, increasing the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the right halfshaft, free of charge. The recall began on June 30, 2016. Owners may contact Chrysler's customer service at 1-800-853-1403. Chrysler's recall number is S39.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: S39
Notice Date: Jun 30, 2016
Recall Date: May 11, 2016
Chrysler (fca Us Llc)
NHTSA Campaign: 15V826000 SAFETY RECALL
32.8K Vehicles Affected
Recall Date: Dec 9, 2015
Safety Issue:

Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Cherokee vehicles manufactured February 18, 2015, to September 10, 2015 and equipped with the power liftgate option. In the affected vehicles, water may leak into the Power Liftgate Control Module and result in a high resistance short circuit.

Potential Risk:
A short circuit in the module increases the risk of a fire.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the module and connectors for corrosion, replacing the damaged components as necessary. The mastic shield will be removed and the module will be covered with a water shield. These repairs will be performed free of charge. The recall began on February 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R67. This recall is superseded by NHTSA recall 23V-338.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: R67
Notice Date: Feb 1, 2016
Recall Date: Dec 9, 2015

Consumer Complaints

1.9K Complaints
Chrysler (fca Us, Llc)
Campaign: 11185763 Other
Mar 11, 2019
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT STATED THAT THERE WAS A CONSTANT SUDDEN LOSS OF POWER AND THE VEHICLE STALLED NUMEROUS TIMES. THE INSTRUMENT PANEL WARNING INDICATORS AND GAUGES FLICKERED. THE VEHICLE WAS TOWED TO EXECUTIVE DODGE JEEP (203-949-7430, LOCATED AT 406 S ORCHARD ST, WALLINGFORD, CT 06492). THE DEALER REPLACED THE PCV VALVE, BUT THE VEHICLE STALLED IN AN UNSAFE MANNER ON THE HIGHWAY. THE VEHICLE WAS TOWED TO THE DEALER A SECOND TIME, BUT THE FAILURE COULD NOT BE DUPLICATED. THE THIRD TIME THE VEHICLE WAS TAKEN TO THE DEALER, THEY INDICATED THAT A BATTERY REPLACEMENT WAS REQUIRED. THE CONTACT REPLACED THE BATTERY; HOWEVER, THE FAILURE CONTINUED. THE VEHICLE WAS CURRENTLY AT THE DEALER FOR FURTHER DIAGNOSTIC TESTING. THE CONTACT WAS UNCERTAIN IF A LOANER VEHICLE WOULD BE PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Corrective Action:

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT STATED THAT THERE WAS A CONSTANT SUDDEN LOSS OF POWER AND THE VEHICLE STALLED NUMEROUS TIMES. THE INSTRUMENT PANEL WARNING INDICATORS AND GAUGES FLICKERED. THE VEHICLE WAS TOWED TO EXECUTIVE DODGE JEEP (203-949-7430, LOCATED AT 406 S ORCHARD ST, WALLINGFORD, CT 06492). THE DEALER REPLACED THE PCV VALVE, BUT THE VEHICLE STALLED IN AN UNSAFE MANNER ON THE HIGHWAY. THE VEHICLE WAS TOWED TO THE DEALER A SECOND TIME, BUT THE FAILURE COULD NOT BE DUPLICATED. THE THIRD TIME THE VEHICLE WAS TAKEN TO THE DEALER, THEY INDICATED THAT A BATTERY REPLACEMENT WAS REQUIRED. THE CONTACT REPLACED THE BATTERY; HOWEVER, THE FAILURE CONTINUED. THE VEHICLE WAS CURRENTLY AT THE DEALER FOR FURTHER DIAGNOSTIC TESTING. THE CONTACT WAS UNCERTAIN IF A LOANER VEHICLE WOULD BE PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Additional Notes:

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT STATED THAT THERE WAS A CONSTANT SUDDEN LOSS OF POWER AND THE VEHICLE STALLED NUMEROUS TIMES. THE INSTRUMENT PANEL WARNING INDICATORS AND GAUGES FLICKERED. THE VEHICLE WAS TOWED TO EXECUTIVE DODGE JEEP (203-949-7430, LOCATED AT 406 S ORCHARD ST, WALLINGFORD, CT 06492). THE DEALER REPLACED THE PCV VALVE, BUT THE VEHICLE STALLED IN AN UNSAFE MANNER ON THE HIGHWAY. THE VEHICLE WAS TOWED TO THE DEALER A SECOND TIME, BUT THE FAILURE COULD NOT BE DUPLICATED. THE THIRD TIME THE VEHICLE WAS TAKEN TO THE DEALER, THEY INDICATED THAT A BATTERY REPLACEMENT WAS REQUIRED. THE CONTACT REPLACED THE BATTERY; HOWEVER, THE FAILURE CONTINUED. THE VEHICLE WAS CURRENTLY AT THE DEALER FOR FURTHER DIAGNOSTIC TESTING. THE CONTACT WAS UNCERTAIN IF A LOANER VEHICLE WOULD BE PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Manufacturer: JEEP
Mfg Campaign: 11185763
Notice Date: Mar 11, 2019
Recall Date: Mar 11, 2019
Chrysler (fca Us, Llc)
Campaign: 11183427 Other
Mar 1, 2019
Defect Description:

POWER TRAIN

Potential Consequences:

THE TRANSMISSION FAILED WHILE DRIVING 60MPH ON THE HIGHWAY. IT WOULD NOT ACCELERATE SO I HAD TO PULL OVER TO THE SIDE OF THE ROAD. I TURNED THE CAR OFF FOR A FEW MINUTES AND THEN RESTARTED IT. THIS SEEMED TO REBOOT THE SYSTEM AND I WAS ABLE TO DRIVE HOME. I TOOK THE CAR TO THE DEALER AND WAS TOLD IT WAS A "GLITCH" AND THE VEHICLE APPEARED TO BE WORKING PROPERLY TO THEM SO NO REPAIR WAS DONE. A FEW MONTHS LATER IT HAPPENED AGAIN EXCEPT TURNING IT OFF AND ON ONLY WORKED FOR A FEW MILES BEFORE HAPPENING AGAIN. I TOOK IT BACK TO THE DEALER AND THEY SAID IT WAS DUE TO A SOFTWARE UPDATE. WHAT KIND OF CAR SHUTS DOWN ON THE HIGHWAY DUE TO A SOFTWARE UPDATE!!! THIS ISSUE PUT MY FAMILY IN EXTREMELY DANGEROUS SITUATIONS AND JEEP REFUSES TO OWN UP TO HAVING A FAULTY TRANSMISSION.

Corrective Action:

THE TRANSMISSION FAILED WHILE DRIVING 60MPH ON THE HIGHWAY. IT WOULD NOT ACCELERATE SO I HAD TO PULL OVER TO THE SIDE OF THE ROAD. I TURNED THE CAR OFF FOR A FEW MINUTES AND THEN RESTARTED IT. THIS SEEMED TO REBOOT THE SYSTEM AND I WAS ABLE TO DRIVE HOME. I TOOK THE CAR TO THE DEALER AND WAS TOLD IT WAS A "GLITCH" AND THE VEHICLE APPEARED TO BE WORKING PROPERLY TO THEM SO NO REPAIR WAS DONE. A FEW MONTHS LATER IT HAPPENED AGAIN EXCEPT TURNING IT OFF AND ON ONLY WORKED FOR A FEW MILES BEFORE HAPPENING AGAIN. I TOOK IT BACK TO THE DEALER AND THEY SAID IT WAS DUE TO A SOFTWARE UPDATE. WHAT KIND OF CAR SHUTS DOWN ON THE HIGHWAY DUE TO A SOFTWARE UPDATE!!! THIS ISSUE PUT MY FAMILY IN EXTREMELY DANGEROUS SITUATIONS AND JEEP REFUSES TO OWN UP TO HAVING A FAULTY TRANSMISSION.

Additional Notes:

THE TRANSMISSION FAILED WHILE DRIVING 60MPH ON THE HIGHWAY. IT WOULD NOT ACCELERATE SO I HAD TO PULL OVER TO THE SIDE OF THE ROAD. I TURNED THE CAR OFF FOR A FEW MINUTES AND THEN RESTARTED IT. THIS SEEMED TO REBOOT THE SYSTEM AND I WAS ABLE TO DRIVE HOME. I TOOK THE CAR TO THE DEALER AND WAS TOLD IT WAS A "GLITCH" AND THE VEHICLE APPEARED TO BE WORKING PROPERLY TO THEM SO NO REPAIR WAS DONE. A FEW MONTHS LATER IT HAPPENED AGAIN EXCEPT TURNING IT OFF AND ON ONLY WORKED FOR A FEW MILES BEFORE HAPPENING AGAIN. I TOOK IT BACK TO THE DEALER AND THEY SAID IT WAS DUE TO A SOFTWARE UPDATE. WHAT KIND OF CAR SHUTS DOWN ON THE HIGHWAY DUE TO A SOFTWARE UPDATE!!! THIS ISSUE PUT MY FAMILY IN EXTREMELY DANGEROUS SITUATIONS AND JEEP REFUSES TO OWN UP TO HAVING A FAULTY TRANSMISSION.

Manufacturer: JEEP
Mfg Campaign: 11183427
Notice Date: Mar 1, 2019
Recall Date: Mar 1, 2019
Chrysler (fca Us, Llc)
Campaign: 11183079 Other
Feb 28, 2019
Defect Description:

ENGINE

Potential Consequences:

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 5 MPH AND MAKING A RIGHT TURN, THE VEHICLE SUDDENLY STALLED. AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. NAPLETON NORTH LAKE CHRYSLER (3701 NORTH LAKE BLVD, PALM BEACH GARDENS, FL) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.

Corrective Action:

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 5 MPH AND MAKING A RIGHT TURN, THE VEHICLE SUDDENLY STALLED. AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. NAPLETON NORTH LAKE CHRYSLER (3701 NORTH LAKE BLVD, PALM BEACH GARDENS, FL) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.

Additional Notes:

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 5 MPH AND MAKING A RIGHT TURN, THE VEHICLE SUDDENLY STALLED. AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. NAPLETON NORTH LAKE CHRYSLER (3701 NORTH LAKE BLVD, PALM BEACH GARDENS, FL) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.

Manufacturer: JEEP
Mfg Campaign: 11183079
Notice Date: Feb 28, 2019
Recall Date: Feb 28, 2019
Chrysler (fca Us, Llc)
Campaign: 11182853 Other
Feb 27, 2019
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

2016 JEEP KL TRAILHAWK (V6) WILL RANDOMLY HAVE NO ELECTRICITY/POWER AT ALL. NOT EVEN TO UNLOCK DOORS OR FOR THE DOME LIGHTS TO COME ON. THIS IS AFTER THE VEHICLE SITS OVERNIGHT, FOR 10 TO 12 HOURS. I HAVE TO USE THE KEY TO UNLOCK THE VEHICLE. I HAVE TO JUMP START IT AND IT WILL RUN FINE FOR DAYS UNTIL IT HAPPENS AGAIN. I HAVE EXPERIENCED THIS ISSUE 5 TIMES IN THE PAST 4 WEEKS. THE BATTERY IS NEW. REPLACED 12/18, AND HAS BEEN TESTED SUCCESSFULLY BY 3 DIFFERENT SHOPS ALONG WITH THE JEEP'S CHARGING SYSTEM PASSING ALL TESTS... ALL CABLES/ CONNECTORS ARE TIGHT AND CLEAN. I NEVER KNOW WHEN IT WILL START, OR NOT.

Corrective Action:

2016 JEEP KL TRAILHAWK (V6) WILL RANDOMLY HAVE NO ELECTRICITY/POWER AT ALL. NOT EVEN TO UNLOCK DOORS OR FOR THE DOME LIGHTS TO COME ON. THIS IS AFTER THE VEHICLE SITS OVERNIGHT, FOR 10 TO 12 HOURS. I HAVE TO USE THE KEY TO UNLOCK THE VEHICLE. I HAVE TO JUMP START IT AND IT WILL RUN FINE FOR DAYS UNTIL IT HAPPENS AGAIN. I HAVE EXPERIENCED THIS ISSUE 5 TIMES IN THE PAST 4 WEEKS. THE BATTERY IS NEW. REPLACED 12/18, AND HAS BEEN TESTED SUCCESSFULLY BY 3 DIFFERENT SHOPS ALONG WITH THE JEEP'S CHARGING SYSTEM PASSING ALL TESTS... ALL CABLES/ CONNECTORS ARE TIGHT AND CLEAN. I NEVER KNOW WHEN IT WILL START, OR NOT.

Additional Notes:

2016 JEEP KL TRAILHAWK (V6) WILL RANDOMLY HAVE NO ELECTRICITY/POWER AT ALL. NOT EVEN TO UNLOCK DOORS OR FOR THE DOME LIGHTS TO COME ON. THIS IS AFTER THE VEHICLE SITS OVERNIGHT, FOR 10 TO 12 HOURS. I HAVE TO USE THE KEY TO UNLOCK THE VEHICLE. I HAVE TO JUMP START IT AND IT WILL RUN FINE FOR DAYS UNTIL IT HAPPENS AGAIN. I HAVE EXPERIENCED THIS ISSUE 5 TIMES IN THE PAST 4 WEEKS. THE BATTERY IS NEW. REPLACED 12/18, AND HAS BEEN TESTED SUCCESSFULLY BY 3 DIFFERENT SHOPS ALONG WITH THE JEEP'S CHARGING SYSTEM PASSING ALL TESTS... ALL CABLES/ CONNECTORS ARE TIGHT AND CLEAN. I NEVER KNOW WHEN IT WILL START, OR NOT.

Manufacturer: JEEP
Mfg Campaign: 11182853
Notice Date: Feb 27, 2019
Recall Date: Feb 27, 2019
Chrysler (fca Us, Llc)
Campaign: 11182020 Other
Feb 22, 2019
Defect Description:

ENGINE

Potential Consequences:

WHILE THE CAR IS IN MOTION OR JUST AFTER BRAKING, THE ENGINE WILL BEEP AND THEN COMPLETELY SHUT OFF. THE SCREEN SAYS TO PUT THE VEHICLE IN PARK IN ORDER TO RESTART IT. IT TAKES SEVERAL MOMENTS FOR THE VEHICLE TO RESTART. *DT*JB

Corrective Action:

WHILE THE CAR IS IN MOTION OR JUST AFTER BRAKING, THE ENGINE WILL BEEP AND THEN COMPLETELY SHUT OFF. THE SCREEN SAYS TO PUT THE VEHICLE IN PARK IN ORDER TO RESTART IT. IT TAKES SEVERAL MOMENTS FOR THE VEHICLE TO RESTART. *DT*JB

Additional Notes:

WHILE THE CAR IS IN MOTION OR JUST AFTER BRAKING, THE ENGINE WILL BEEP AND THEN COMPLETELY SHUT OFF. THE SCREEN SAYS TO PUT THE VEHICLE IN PARK IN ORDER TO RESTART IT. IT TAKES SEVERAL MOMENTS FOR THE VEHICLE TO RESTART. *DT*JB

Manufacturer: JEEP
Mfg Campaign: 11182020
Notice Date: Feb 22, 2019
Recall Date: Feb 22, 2019
Chrysler (fca Us, Llc)
Campaign: 11180308 Other
Feb 15, 2019
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

SHORTLY AFTER I GET GAS THE VEHICLE WILL GO FROM DRIVE TO IDLE AND A WARNING MESSAGE WILL POP UP THAT SAYS I NEED TO SHIFT TO PARK. THIS HAS HAPPENED WHILE WAITING TO TAKE A LEFT AT LIGHTS AND SOMETIMES AS SOON AS I GO TO PULL OUT OF THE GAS STATION.

Corrective Action:

SHORTLY AFTER I GET GAS THE VEHICLE WILL GO FROM DRIVE TO IDLE AND A WARNING MESSAGE WILL POP UP THAT SAYS I NEED TO SHIFT TO PARK. THIS HAS HAPPENED WHILE WAITING TO TAKE A LEFT AT LIGHTS AND SOMETIMES AS SOON AS I GO TO PULL OUT OF THE GAS STATION.

Additional Notes:

SHORTLY AFTER I GET GAS THE VEHICLE WILL GO FROM DRIVE TO IDLE AND A WARNING MESSAGE WILL POP UP THAT SAYS I NEED TO SHIFT TO PARK. THIS HAS HAPPENED WHILE WAITING TO TAKE A LEFT AT LIGHTS AND SOMETIMES AS SOON AS I GO TO PULL OUT OF THE GAS STATION.

Manufacturer: JEEP
Mfg Campaign: 11180308
Notice Date: Feb 15, 2019
Recall Date: Feb 15, 2019
Chrysler (fca Us, Llc)
Campaign: 11180308 Other
Feb 15, 2019
Defect Description:

ENGINE

Potential Consequences:

SHORTLY AFTER I GET GAS THE VEHICLE WILL GO FROM DRIVE TO IDLE AND A WARNING MESSAGE WILL POP UP THAT SAYS I NEED TO SHIFT TO PARK. THIS HAS HAPPENED WHILE WAITING TO TAKE A LEFT AT LIGHTS AND SOMETIMES AS SOON AS I GO TO PULL OUT OF THE GAS STATION.

Corrective Action:

SHORTLY AFTER I GET GAS THE VEHICLE WILL GO FROM DRIVE TO IDLE AND A WARNING MESSAGE WILL POP UP THAT SAYS I NEED TO SHIFT TO PARK. THIS HAS HAPPENED WHILE WAITING TO TAKE A LEFT AT LIGHTS AND SOMETIMES AS SOON AS I GO TO PULL OUT OF THE GAS STATION.

Additional Notes:

SHORTLY AFTER I GET GAS THE VEHICLE WILL GO FROM DRIVE TO IDLE AND A WARNING MESSAGE WILL POP UP THAT SAYS I NEED TO SHIFT TO PARK. THIS HAS HAPPENED WHILE WAITING TO TAKE A LEFT AT LIGHTS AND SOMETIMES AS SOON AS I GO TO PULL OUT OF THE GAS STATION.

Manufacturer: JEEP
Mfg Campaign: 11180308
Notice Date: Feb 15, 2019
Recall Date: Feb 15, 2019
Chrysler (fca Us, Llc)
Campaign: 11180308 Other
Feb 15, 2019
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

SHORTLY AFTER I GET GAS THE VEHICLE WILL GO FROM DRIVE TO IDLE AND A WARNING MESSAGE WILL POP UP THAT SAYS I NEED TO SHIFT TO PARK. THIS HAS HAPPENED WHILE WAITING TO TAKE A LEFT AT LIGHTS AND SOMETIMES AS SOON AS I GO TO PULL OUT OF THE GAS STATION.

Corrective Action:

SHORTLY AFTER I GET GAS THE VEHICLE WILL GO FROM DRIVE TO IDLE AND A WARNING MESSAGE WILL POP UP THAT SAYS I NEED TO SHIFT TO PARK. THIS HAS HAPPENED WHILE WAITING TO TAKE A LEFT AT LIGHTS AND SOMETIMES AS SOON AS I GO TO PULL OUT OF THE GAS STATION.

Additional Notes:

SHORTLY AFTER I GET GAS THE VEHICLE WILL GO FROM DRIVE TO IDLE AND A WARNING MESSAGE WILL POP UP THAT SAYS I NEED TO SHIFT TO PARK. THIS HAS HAPPENED WHILE WAITING TO TAKE A LEFT AT LIGHTS AND SOMETIMES AS SOON AS I GO TO PULL OUT OF THE GAS STATION.

Manufacturer: JEEP
Mfg Campaign: 11180308
Notice Date: Feb 15, 2019
Recall Date: Feb 15, 2019
Chrysler (fca Us, Llc)
Campaign: 11180044 Other
Feb 14, 2019
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 35 MPH AND APPROACHING A RED LIGHT, THE BATTERY WARNING INDICATOR ILLUMINATED, THE TRANSMISSION SEIZED, AND THE VEHICLE LOST ACCELERATION. THE CONTACT COASTED THE VEHICLE INTO A PARKING LOT AND TURNED OFF THE VEHICLE. AFTER FOUR ATTEMPTS, THE VEHICLE RESTARTED. THE VEHICLE WAS TAKEN TO YARK CHRYSLER JEEP DODGE (6019 CENTRAL AVE, TOLEDO, OH 43615), BUT THEY COULD NOT DUPLICATE THE FAILURE AND RECOMMENDED AN OIL CHANGE. THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,175.

Corrective Action:

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 35 MPH AND APPROACHING A RED LIGHT, THE BATTERY WARNING INDICATOR ILLUMINATED, THE TRANSMISSION SEIZED, AND THE VEHICLE LOST ACCELERATION. THE CONTACT COASTED THE VEHICLE INTO A PARKING LOT AND TURNED OFF THE VEHICLE. AFTER FOUR ATTEMPTS, THE VEHICLE RESTARTED. THE VEHICLE WAS TAKEN TO YARK CHRYSLER JEEP DODGE (6019 CENTRAL AVE, TOLEDO, OH 43615), BUT THEY COULD NOT DUPLICATE THE FAILURE AND RECOMMENDED AN OIL CHANGE. THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,175.

Additional Notes:

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 35 MPH AND APPROACHING A RED LIGHT, THE BATTERY WARNING INDICATOR ILLUMINATED, THE TRANSMISSION SEIZED, AND THE VEHICLE LOST ACCELERATION. THE CONTACT COASTED THE VEHICLE INTO A PARKING LOT AND TURNED OFF THE VEHICLE. AFTER FOUR ATTEMPTS, THE VEHICLE RESTARTED. THE VEHICLE WAS TAKEN TO YARK CHRYSLER JEEP DODGE (6019 CENTRAL AVE, TOLEDO, OH 43615), BUT THEY COULD NOT DUPLICATE THE FAILURE AND RECOMMENDED AN OIL CHANGE. THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,175.

Manufacturer: JEEP
Mfg Campaign: 11180044
Notice Date: Feb 14, 2019
Recall Date: Feb 14, 2019
Chrysler (fca Us, Llc)
Campaign: 11180044 Other
Feb 14, 2019
Defect Description:

POWER TRAIN

Potential Consequences:

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 35 MPH AND APPROACHING A RED LIGHT, THE BATTERY WARNING INDICATOR ILLUMINATED, THE TRANSMISSION SEIZED, AND THE VEHICLE LOST ACCELERATION. THE CONTACT COASTED THE VEHICLE INTO A PARKING LOT AND TURNED OFF THE VEHICLE. AFTER FOUR ATTEMPTS, THE VEHICLE RESTARTED. THE VEHICLE WAS TAKEN TO YARK CHRYSLER JEEP DODGE (6019 CENTRAL AVE, TOLEDO, OH 43615), BUT THEY COULD NOT DUPLICATE THE FAILURE AND RECOMMENDED AN OIL CHANGE. THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,175.

Corrective Action:

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 35 MPH AND APPROACHING A RED LIGHT, THE BATTERY WARNING INDICATOR ILLUMINATED, THE TRANSMISSION SEIZED, AND THE VEHICLE LOST ACCELERATION. THE CONTACT COASTED THE VEHICLE INTO A PARKING LOT AND TURNED OFF THE VEHICLE. AFTER FOUR ATTEMPTS, THE VEHICLE RESTARTED. THE VEHICLE WAS TAKEN TO YARK CHRYSLER JEEP DODGE (6019 CENTRAL AVE, TOLEDO, OH 43615), BUT THEY COULD NOT DUPLICATE THE FAILURE AND RECOMMENDED AN OIL CHANGE. THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,175.

Additional Notes:

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 35 MPH AND APPROACHING A RED LIGHT, THE BATTERY WARNING INDICATOR ILLUMINATED, THE TRANSMISSION SEIZED, AND THE VEHICLE LOST ACCELERATION. THE CONTACT COASTED THE VEHICLE INTO A PARKING LOT AND TURNED OFF THE VEHICLE. AFTER FOUR ATTEMPTS, THE VEHICLE RESTARTED. THE VEHICLE WAS TAKEN TO YARK CHRYSLER JEEP DODGE (6019 CENTRAL AVE, TOLEDO, OH 43615), BUT THEY COULD NOT DUPLICATE THE FAILURE AND RECOMMENDED AN OIL CHANGE. THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,175.

Manufacturer: JEEP
Mfg Campaign: 11180044
Notice Date: Feb 14, 2019
Recall Date: Feb 14, 2019
Chrysler (fca Us, Llc)
Campaign: 11176436 Other
Feb 12, 2019
Defect Description:

SERVICE BRAKES

Potential Consequences:

STALLS FOR NO REASON EMERGENCY BREAK TURNS ON BY ITSELF WON'T ACCELERATE WHILE ORIGINALLY IN MOTION ON FREEWAY TURNS OFF WHILE TURNING ELECTRIC STABILITY CONTROL ICONS GOING BIZERK

Corrective Action:

STALLS FOR NO REASON EMERGENCY BREAK TURNS ON BY ITSELF WON'T ACCELERATE WHILE ORIGINALLY IN MOTION ON FREEWAY TURNS OFF WHILE TURNING ELECTRIC STABILITY CONTROL ICONS GOING BIZERK

Additional Notes:

STALLS FOR NO REASON EMERGENCY BREAK TURNS ON BY ITSELF WON'T ACCELERATE WHILE ORIGINALLY IN MOTION ON FREEWAY TURNS OFF WHILE TURNING ELECTRIC STABILITY CONTROL ICONS GOING BIZERK

Manufacturer: JEEP
Mfg Campaign: 11176436
Notice Date: Feb 12, 2019
Recall Date: Feb 12, 2019
Chrysler (fca Us, Llc)
Campaign: 11176436 Other
Feb 12, 2019
Defect Description:

ELECTRONIC STABILITY CONTROL (ESC)

Potential Consequences:

STALLS FOR NO REASON EMERGENCY BREAK TURNS ON BY ITSELF WON'T ACCELERATE WHILE ORIGINALLY IN MOTION ON FREEWAY TURNS OFF WHILE TURNING ELECTRIC STABILITY CONTROL ICONS GOING BIZERK

Corrective Action:

STALLS FOR NO REASON EMERGENCY BREAK TURNS ON BY ITSELF WON'T ACCELERATE WHILE ORIGINALLY IN MOTION ON FREEWAY TURNS OFF WHILE TURNING ELECTRIC STABILITY CONTROL ICONS GOING BIZERK

Additional Notes:

STALLS FOR NO REASON EMERGENCY BREAK TURNS ON BY ITSELF WON'T ACCELERATE WHILE ORIGINALLY IN MOTION ON FREEWAY TURNS OFF WHILE TURNING ELECTRIC STABILITY CONTROL ICONS GOING BIZERK

Manufacturer: JEEP
Mfg Campaign: 11176436
Notice Date: Feb 12, 2019
Recall Date: Feb 12, 2019
Chrysler (fca Us, Llc)
Campaign: 11176436 Other
Feb 12, 2019
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

STALLS FOR NO REASON EMERGENCY BREAK TURNS ON BY ITSELF WON'T ACCELERATE WHILE ORIGINALLY IN MOTION ON FREEWAY TURNS OFF WHILE TURNING ELECTRIC STABILITY CONTROL ICONS GOING BIZERK

Corrective Action:

STALLS FOR NO REASON EMERGENCY BREAK TURNS ON BY ITSELF WON'T ACCELERATE WHILE ORIGINALLY IN MOTION ON FREEWAY TURNS OFF WHILE TURNING ELECTRIC STABILITY CONTROL ICONS GOING BIZERK

Additional Notes:

STALLS FOR NO REASON EMERGENCY BREAK TURNS ON BY ITSELF WON'T ACCELERATE WHILE ORIGINALLY IN MOTION ON FREEWAY TURNS OFF WHILE TURNING ELECTRIC STABILITY CONTROL ICONS GOING BIZERK

Manufacturer: JEEP
Mfg Campaign: 11176436
Notice Date: Feb 12, 2019
Recall Date: Feb 12, 2019
Chrysler (fca Us, Llc)
Campaign: 11176218 Other
Feb 11, 2019
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

"4X4 UNAVAILABLE SERVICE REQUIRED "MESSAGE CAME ON AND STAYED ON WHEN I STARTED IT. IT WAS PARKED FOR AROUND 4 HOURS AND WAS STATIONARY. TOOK IT TO DEALERSHIP AFTER A DAY AND A HALF WAS TOLD A WIRE HAD ROTTED AND BROKE.

Corrective Action:

"4X4 UNAVAILABLE SERVICE REQUIRED "MESSAGE CAME ON AND STAYED ON WHEN I STARTED IT. IT WAS PARKED FOR AROUND 4 HOURS AND WAS STATIONARY. TOOK IT TO DEALERSHIP AFTER A DAY AND A HALF WAS TOLD A WIRE HAD ROTTED AND BROKE.

Additional Notes:

"4X4 UNAVAILABLE SERVICE REQUIRED "MESSAGE CAME ON AND STAYED ON WHEN I STARTED IT. IT WAS PARKED FOR AROUND 4 HOURS AND WAS STATIONARY. TOOK IT TO DEALERSHIP AFTER A DAY AND A HALF WAS TOLD A WIRE HAD ROTTED AND BROKE.

Manufacturer: JEEP
Mfg Campaign: 11176218
Notice Date: Feb 11, 2019
Recall Date: Feb 11, 2019
Chrysler (fca Us, Llc)
Campaign: 11176085 Other
Feb 10, 2019
Defect Description:

ENGINE

Potential Consequences:

WHILE WE WERE DRIVING, A MESSAGE CAME ON THE DASHBOARD TO SERVICE TRANSMISSION, AND THEN WE WERE NOT ABLE TO ACCELERATE. WE PULLED OVER AND TURNED OFF THE CAR, AND THEN STARTED IT BACK UP AND WE DROVE FINE FOR ABOUT A MINUTE BEFORE THE SAME MESSAGE CAME UP ON THE DASHBOARD. AGAIN WE WERE NOT ABLE TO ACCELERATE EVEN THOUGH THE GAS PEDAL WAS PUSHED ALL THE WAY. IT WASN'T MAKING ANY NOISE. WE CALLED THE DEALERSHIP AND ALL I WAS TOLD WAS TO TURN IT OFF FOR ABOUT 5 MINUTES AND TURN IT BACK ON TO SEE IF THE SERVICE LIGHT WOULD RESET. IF NOT TO CALL A TOW TRUCK TO TAKE IT TO THE NEAREST DEALERSHIP, BUT SINCE IT WAS SUNDAY THEY WERE ALL CLOSED. ALL MY FAMILY WAS WITH ME IN THE CAR WHICH WAS VERY FRIGHTENING. I FOLLOWED THE DEALERSHIPS INSTRUCTIONS BUT IT DID NOT WORK. WE STOP AT A STOPLIGHT AND IT DIDN'T WANT TO MOVE FORWARD ONCE THE LIGHT TURNED GREEN. WE TURNED OFF THE CAR AND TURNED IT BACK ON AND IT WENT AGAIN. WE WERE ABOUT 45 MINUTES AWAY FROM HOME SO WE JUST HEADED BACK. THE SERVICE MESSAGE NEVER WENT AWAY AND WERE ONLY ABLE TO TRAVEL AT LOW SPEED. I HAVE CALLED FCA IN THE PAST WHEN A SERVICE TRANSMISSION MESSAGE POPPED UP ON THE DASHBOARD BUT IT JUST FLASHED AND DIDN'T STAY. THIS IS A NEW CAR AND I AM VERY UPSET IT HAS ALL THESE ISSUES.

Corrective Action:

WHILE WE WERE DRIVING, A MESSAGE CAME ON THE DASHBOARD TO SERVICE TRANSMISSION, AND THEN WE WERE NOT ABLE TO ACCELERATE. WE PULLED OVER AND TURNED OFF THE CAR, AND THEN STARTED IT BACK UP AND WE DROVE FINE FOR ABOUT A MINUTE BEFORE THE SAME MESSAGE CAME UP ON THE DASHBOARD. AGAIN WE WERE NOT ABLE TO ACCELERATE EVEN THOUGH THE GAS PEDAL WAS PUSHED ALL THE WAY. IT WASN'T MAKING ANY NOISE. WE CALLED THE DEALERSHIP AND ALL I WAS TOLD WAS TO TURN IT OFF FOR ABOUT 5 MINUTES AND TURN IT BACK ON TO SEE IF THE SERVICE LIGHT WOULD RESET. IF NOT TO CALL A TOW TRUCK TO TAKE IT TO THE NEAREST DEALERSHIP, BUT SINCE IT WAS SUNDAY THEY WERE ALL CLOSED. ALL MY FAMILY WAS WITH ME IN THE CAR WHICH WAS VERY FRIGHTENING. I FOLLOWED THE DEALERSHIPS INSTRUCTIONS BUT IT DID NOT WORK. WE STOP AT A STOPLIGHT AND IT DIDN'T WANT TO MOVE FORWARD ONCE THE LIGHT TURNED GREEN. WE TURNED OFF THE CAR AND TURNED IT BACK ON AND IT WENT AGAIN. WE WERE ABOUT 45 MINUTES AWAY FROM HOME SO WE JUST HEADED BACK. THE SERVICE MESSAGE NEVER WENT AWAY AND WERE ONLY ABLE TO TRAVEL AT LOW SPEED. I HAVE CALLED FCA IN THE PAST WHEN A SERVICE TRANSMISSION MESSAGE POPPED UP ON THE DASHBOARD BUT IT JUST FLASHED AND DIDN'T STAY. THIS IS A NEW CAR AND I AM VERY UPSET IT HAS ALL THESE ISSUES.

Additional Notes:

WHILE WE WERE DRIVING, A MESSAGE CAME ON THE DASHBOARD TO SERVICE TRANSMISSION, AND THEN WE WERE NOT ABLE TO ACCELERATE. WE PULLED OVER AND TURNED OFF THE CAR, AND THEN STARTED IT BACK UP AND WE DROVE FINE FOR ABOUT A MINUTE BEFORE THE SAME MESSAGE CAME UP ON THE DASHBOARD. AGAIN WE WERE NOT ABLE TO ACCELERATE EVEN THOUGH THE GAS PEDAL WAS PUSHED ALL THE WAY. IT WASN'T MAKING ANY NOISE. WE CALLED THE DEALERSHIP AND ALL I WAS TOLD WAS TO TURN IT OFF FOR ABOUT 5 MINUTES AND TURN IT BACK ON TO SEE IF THE SERVICE LIGHT WOULD RESET. IF NOT TO CALL A TOW TRUCK TO TAKE IT TO THE NEAREST DEALERSHIP, BUT SINCE IT WAS SUNDAY THEY WERE ALL CLOSED. ALL MY FAMILY WAS WITH ME IN THE CAR WHICH WAS VERY FRIGHTENING. I FOLLOWED THE DEALERSHIPS INSTRUCTIONS BUT IT DID NOT WORK. WE STOP AT A STOPLIGHT AND IT DIDN'T WANT TO MOVE FORWARD ONCE THE LIGHT TURNED GREEN. WE TURNED OFF THE CAR AND TURNED IT BACK ON AND IT WENT AGAIN. WE WERE ABOUT 45 MINUTES AWAY FROM HOME SO WE JUST HEADED BACK. THE SERVICE MESSAGE NEVER WENT AWAY AND WERE ONLY ABLE TO TRAVEL AT LOW SPEED. I HAVE CALLED FCA IN THE PAST WHEN A SERVICE TRANSMISSION MESSAGE POPPED UP ON THE DASHBOARD BUT IT JUST FLASHED AND DIDN'T STAY. THIS IS A NEW CAR AND I AM VERY UPSET IT HAS ALL THESE ISSUES.

Manufacturer: JEEP
Mfg Campaign: 11176085
Notice Date: Feb 10, 2019
Recall Date: Feb 10, 2019
Chrysler (fca Us, Llc)
Campaign: 11175057 Other
Feb 7, 2019
Defect Description:

ENGINE

Potential Consequences:

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING 45 MPH, THE ENGINE STALLED AND THE STEERING WHEEL SEIZED. THE CONTACT WAS UNABLE TO STEER THE VEHICLE. THE VEHICLE WAS PULLED OVER AND TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 72,000. THE VIN WAS UNKNOWN.

Corrective Action:

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING 45 MPH, THE ENGINE STALLED AND THE STEERING WHEEL SEIZED. THE CONTACT WAS UNABLE TO STEER THE VEHICLE. THE VEHICLE WAS PULLED OVER AND TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 72,000. THE VIN WAS UNKNOWN.

Additional Notes:

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING 45 MPH, THE ENGINE STALLED AND THE STEERING WHEEL SEIZED. THE CONTACT WAS UNABLE TO STEER THE VEHICLE. THE VEHICLE WAS PULLED OVER AND TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 72,000. THE VIN WAS UNKNOWN.

Manufacturer: JEEP
Mfg Campaign: 11175057
Notice Date: Feb 7, 2019
Recall Date: Feb 7, 2019
Chrysler (fca Us, Llc)
Campaign: 11175057 Other
Feb 7, 2019
Defect Description:

STEERING

Potential Consequences:

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING 45 MPH, THE ENGINE STALLED AND THE STEERING WHEEL SEIZED. THE CONTACT WAS UNABLE TO STEER THE VEHICLE. THE VEHICLE WAS PULLED OVER AND TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 72,000. THE VIN WAS UNKNOWN.

Corrective Action:

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING 45 MPH, THE ENGINE STALLED AND THE STEERING WHEEL SEIZED. THE CONTACT WAS UNABLE TO STEER THE VEHICLE. THE VEHICLE WAS PULLED OVER AND TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 72,000. THE VIN WAS UNKNOWN.

Additional Notes:

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING 45 MPH, THE ENGINE STALLED AND THE STEERING WHEEL SEIZED. THE CONTACT WAS UNABLE TO STEER THE VEHICLE. THE VEHICLE WAS PULLED OVER AND TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 72,000. THE VIN WAS UNKNOWN.

Manufacturer: JEEP
Mfg Campaign: 11175057
Notice Date: Feb 7, 2019
Recall Date: Feb 7, 2019
Chrysler (fca Us, Llc)
Campaign: 11174854 Other
Feb 6, 2019
Defect Description:

ENGINE

Potential Consequences:

TAKATA RECALL AFTER STARTING THE CAR AND STAYING STATIONARY STARTS TO SHAKE. WHILE DRIVING SHAKES EVEN MORE AND HAS STALLED ON ME WHILE DRIVING WITH MY TODDLER IN CAR SEAT IN BACK. THEN IT DID IT AGAIN 2 MORE TIMES JUST GLAD MY SON WASN'T IN THE CAR. NOW CHECK ENGINE LIGHT LIT UP TODAY FEB-6-2019. THERE HAVE BEEN PLENTY OF COMPLAINTS OF THESE TYPE OF ISSUES. MY VEHICLE IS UNDER WARRANTY STILL AS IT IS A LEASE. I WILL NOT BE LEASING JEEP ANYMORE. *DT *DT*JB

Corrective Action:

TAKATA RECALL AFTER STARTING THE CAR AND STAYING STATIONARY STARTS TO SHAKE. WHILE DRIVING SHAKES EVEN MORE AND HAS STALLED ON ME WHILE DRIVING WITH MY TODDLER IN CAR SEAT IN BACK. THEN IT DID IT AGAIN 2 MORE TIMES JUST GLAD MY SON WASN'T IN THE CAR. NOW CHECK ENGINE LIGHT LIT UP TODAY FEB-6-2019. THERE HAVE BEEN PLENTY OF COMPLAINTS OF THESE TYPE OF ISSUES. MY VEHICLE IS UNDER WARRANTY STILL AS IT IS A LEASE. I WILL NOT BE LEASING JEEP ANYMORE. *DT *DT*JB

Additional Notes:

TAKATA RECALL AFTER STARTING THE CAR AND STAYING STATIONARY STARTS TO SHAKE. WHILE DRIVING SHAKES EVEN MORE AND HAS STALLED ON ME WHILE DRIVING WITH MY TODDLER IN CAR SEAT IN BACK. THEN IT DID IT AGAIN 2 MORE TIMES JUST GLAD MY SON WASN'T IN THE CAR. NOW CHECK ENGINE LIGHT LIT UP TODAY FEB-6-2019. THERE HAVE BEEN PLENTY OF COMPLAINTS OF THESE TYPE OF ISSUES. MY VEHICLE IS UNDER WARRANTY STILL AS IT IS A LEASE. I WILL NOT BE LEASING JEEP ANYMORE. *DT *DT*JB

Manufacturer: JEEP
Mfg Campaign: 11174854
Notice Date: Feb 6, 2019
Recall Date: Feb 6, 2019
Chrysler (fca Us, Llc)
Campaign: 11174334 Other
Feb 4, 2019
Defect Description:

ENGINE

Potential Consequences:

TWICE IN THE PAST WEEK MY JEEP HAS JUST STALLED WHILE DRIVING, BOTH ON 2/1/19 AND 2/4/19 I WAS GOING AROUND 35-40 MPH. I AM ABLE TO COAST THE JEEP OFF THE ROAD AND THEN I NEEDED TO WAIT A FEW MINUTES BEFORE IT STARTS UP AGAIN. THE ON BOARD COMPUTER SYSTEM DISPLAY DOES NOT SHOW ANY PROBLEMS. UPON RESEARCH IT SEEMS SEVERAL PEOPLE HAVE REPORTED THE SAME PROBLEM.*DT*JB

Corrective Action:

TWICE IN THE PAST WEEK MY JEEP HAS JUST STALLED WHILE DRIVING, BOTH ON 2/1/19 AND 2/4/19 I WAS GOING AROUND 35-40 MPH. I AM ABLE TO COAST THE JEEP OFF THE ROAD AND THEN I NEEDED TO WAIT A FEW MINUTES BEFORE IT STARTS UP AGAIN. THE ON BOARD COMPUTER SYSTEM DISPLAY DOES NOT SHOW ANY PROBLEMS. UPON RESEARCH IT SEEMS SEVERAL PEOPLE HAVE REPORTED THE SAME PROBLEM.*DT*JB

Additional Notes:

TWICE IN THE PAST WEEK MY JEEP HAS JUST STALLED WHILE DRIVING, BOTH ON 2/1/19 AND 2/4/19 I WAS GOING AROUND 35-40 MPH. I AM ABLE TO COAST THE JEEP OFF THE ROAD AND THEN I NEEDED TO WAIT A FEW MINUTES BEFORE IT STARTS UP AGAIN. THE ON BOARD COMPUTER SYSTEM DISPLAY DOES NOT SHOW ANY PROBLEMS. UPON RESEARCH IT SEEMS SEVERAL PEOPLE HAVE REPORTED THE SAME PROBLEM.*DT*JB

Manufacturer: JEEP
Mfg Campaign: 11174334
Notice Date: Feb 4, 2019
Recall Date: Feb 4, 2019
Chrysler (fca Us, Llc)
Campaign: 11173768 Other
Feb 3, 2019
Defect Description:

ENGINE

Potential Consequences:

CAR WAS IN DRIVE/RUN MODE AND CAR CUT OFF. STEERING WHEEL LOCKED UP. CAR COASTED TO STOP. UNABLE TO CONTROL. *DT*JB

Corrective Action:

CAR WAS IN DRIVE/RUN MODE AND CAR CUT OFF. STEERING WHEEL LOCKED UP. CAR COASTED TO STOP. UNABLE TO CONTROL. *DT*JB

Additional Notes:

CAR WAS IN DRIVE/RUN MODE AND CAR CUT OFF. STEERING WHEEL LOCKED UP. CAR COASTED TO STOP. UNABLE TO CONTROL. *DT*JB

Manufacturer: JEEP
Mfg Campaign: 11173768
Notice Date: Feb 3, 2019
Recall Date: Feb 3, 2019

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